Public Storage Self-Storage Units at 3636 Beverly Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x4'Online only price$ 47/moSmall 5'x4'
$ 47/mo $62Best Price Label
5'x4'Online only price$ 48/moSmall 5'x4'
$ 48/mo $64Best Price Label
4'x5'Online only price$ 101/moSmall 4'x5'
$ 101/mo $134Best Price LabelHurry!
5'x8'Online only price$ 113/moSmall 5'x8'
$ 113/mo $151Best Price Label2 units left!
5'x10'Online only price$ 124/moSmall 5'x10'
$ 124/mo $165Best Price LabelHurry!
5'x10'Online only price$ 126/moSmall 5'x10'
$ 126/mo $168Best Price Label1 unit left!
10'x5'Online only price$ 128/moSmall 10'x5'
$ 128/mo $170Best Price Label1 unit left!
6'x12'Online only price$ 173/moMedium 6'x12'
$ 173/mo $230Best Price Label1 unit left!
7'x13'Online only price$ 208/moMedium 7'x13'
$ 208/mo $277Best Price Label1 unit left!
10'x10'Online only price$ 216/moMedium 10'x10'
$ 216/mo $288Best Price Label1 unit left!
10'x13'Online only price$ 315/moLarge 10'x13'
$ 315/mo $420Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
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Los Angeles Storage Units Near U.S. 101 in Rampart Village
Storage units in Los Angeles can be found off the 101 Freeway in Rampart Village. Indoor storage units at this location are convenient to Koreatown, Historic Filipinotown, and Silver Lake. For those days when you want to leave the car at home, this location is also accessible via the Metro Red Line.
Small Los Angeles Storage Units
In a towering art deco building that was once touted as LA's most beautiful storage building, locals and transplants alike can take advantage of convenient storage solutions. If you're new to town and struggling with small apartment living, grab a 5x5 storage unit and stash athletic gear, seasonal clothing, and bike storage (for when you want to skip the traffic jams).
No matter what you love to do in LA, our 5x10 storage units can help you make more room for it. With space for instruments, art supplies, surfboards, camping gear, and more, 5x10 storage units can help you achieve your dreams with more space to relax at home.
Medium Los Angeles Storage Units
Local homeowners who need to clear out a few rooms worth of stuff will find that our 10x10 storage units are the perfect offsite home for couches, desks, mattresses, and appliances. We also have 10x15 storage units if you need a little more space to store.
Large Los Angeles Storage Units
For businesses looking to expand into the rising Downtown L.A. scene, our 10x20 storage units can hold inventory, office supplies, promotional materials, and more.
With strolls in Echo Park Lake, dining in Koreatown, and cheering for the Dodgers all on the itinerary nearby, this is the perfect location for exploring the city. Now, you can spend more time living life and less time storing when you take advantage of our eRental program, which lets you book a contactless move-in to an indoor storage unit that works for your schedule.
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 874)
I had a wonderful experience here- 5 stars!! Dino took extra time to show me other possible units that could work for my boxes and he was super helpful, friendly, and professional. He, Minerva, and Will all had great knowledge of the building and the best ways to secure my reservation. They were also patient with me as I sorted through my options. Looking forward to moving my stuff into storage, thank you for a smooth and easy rental process!
Stefany , & antonet had great service keep it up ladies .
Jonathan me ayudo muchísimo!! Y Jareth tambien! Gracias!!
Antoinette and Stefany helped me figure out my storage solutions.
Been with public storage 4 a while.first bad experience....disrespectful spanish young woman with dark hair and glasses. Very impatient and difficult to deal with. Did alot of unnecessary action, seems very immature and angry. I'm not a trespasser but she made me feel as though. I was asked to wait outside in the middle of my transaction as if she felt uncomfortable with my presents.
Storage space is great prices okay but the timing is horrible they close way too early and I don't like that at all
Thanks Antoinette and Mateo for all y’all helped b forever grateful!!!
I visited this public storage on Sunday, August 27th where my boyfriend and I came to get a storage unit. We were greeted by Antionette and Dayanara who were very sweet and helpful to us! They helped us find the perfect storage unit for our needs at a good price. Although we had a great interaction, we did come across the problem that the elevators were broken down and there were some very upset customers about this matter. It is unfortunate that the employees and even I were having to deal with this. This is not the first time this problem has happened, mentioned from another customer in line. It seems that the company needs to fix this problem so that it is not a recurring matter for the customers and the employees in the future.
Stefany and Antoinette were amazing!!!
I have used a storage unit from this branch for over a year and very satisfied with their service. I have recently contacted them regarding my unit issue. Antionette helped and took care of my issued very professionally and quickly, and I am extremely happy with the option she provided me with. Thank you Antionette and everyone at this branch always taking care of your customers.
Antoinette was absolute wonderful! She was so kind and patient and explained everything. very well. 👍
Antoinette and Bryson and were excellent. Antoinette helped me set up the app. Her overall service was excellent!!
Thank you very much, Antoinette for your assistance! I paid both my storage units on the 10th, but only one went through. I had to pay a late fee, but with Antoinette's help, she credited me the paid late fee into next month's rent for that unit. It was a smooth transaction and it was a pleasure to speak to her. Thank you again.
Stefan’s and Annette were extremely helpful and accommodating!
Annette and Stefany were very helpful with helping my find my space and also helping with a mistake I had made and helped me sort everything out! Super helpful and friendly!
I received call back by Antoinette today from a voice-mail I left yesterday. She took care of some billing concerns I had and she went Above & Beyond. I was so satisfied and happy with her efforts my face starting hurting from all of the Smiling was doing 🙃 🙂 ☺️ 😊 Thanks again, Antoinette.
Stefany… words cannot describe how great she is. ABOVE AND BEYOND SERVICE!
Stefany is so helpful and accomodating! Love this place and highly recommend it.
The team here is absolutely amazing! Stephanie was so kind and helpful to us! We cannot recommend her and Public Storage enough!
Best service in town!
Antoinette did a great job. She had great customer service skills she was quick and efficient. Positive attitude. My only complaint would be with corporate. Higher someone to show your units. No one should have to wait outside on a customer representative.
Dazia is great and helped me download the app
Yesterday Antoinette helped me and my aunt rent a space she was very nice and helped us navigate the app we are going through tough times and she showed us compassion she is great 👍🏼
Antoinette and stefany were awesome thanks ladies!!
Anoinette and stefany Helped me with my unit. I was happy with how they treated me and will definitely come back to them.
Dazia was so helpful with setting up my PS app and autopay. Antionette was also very nice, great team
Stefany and antonet had very great services. They helped me download the public story job and they put in the rent decrease for me apprecite them Thank you
Diana helped me and she was wonderful
Stefany and Dayanara were great and help me with everything and the app I messed up quickly helped me with my situation
Stephenie was extremely professional and informed me of all my options. She made the whole process so easy. Also thank you to Patty for her help.
Every time we show up during business hours the door is locked and no employee is around. It’s ridiculous, either you guys hire new employees or change the business hours.
Staff is very Curtis always opens properly and always a great attitude by Stefani , dayanara& Antoinette thank you ladies
Use any other place
I love the staff especially Stefany Minerva and Isaac they are very understandable great customer service and very patient and they make sure to get the job done
Stefany and Antoniot had great service.
Dazia is amazing 👍
Thank you Stephanie and Alex for all the help today! :D super friendly and fast! Explained everything super thoroughly!
I came here without any knowledge of what to do, but Stefany, the manager, warmly welcomed me and helped me through all the process. Any questions, concerns, and problems I had were immediately answered by her. This is an amazing place and has a wonderful customer service. Would recommend coming here for your storage needs.
This place is well run and very professional. Good rates too!
Stefany and dazia were great thanks for the help ladies
Stefany and Antoinette had great service and helped me finding unit and helped me find the on using the app I had stored here 20 yrs ago and I'm glad these ladies were here to help me.
stefany was very helpful with the move in process for me, the staff is very polite and helpful would recommend this location
Had my stuff here for 5 yrs never had any issues, place is clean and very very nice staff especially Stefany and Patty!
Stephanie and Danny were really great and help me with my public storage memes give them a raise
Stephany & Will were so amazing. She did an awesome job showing me around and was so nice! Thank you again Stephany and Will!
Great service provided by Stefany. Polite and well trained employee. Highly recommend her, 10/10!
Good storage and fits everything👍 ps. Stefany is the bestest worker 🙏
Stefany was great and helped me with app as well with autopay & will was kind .
Very helpful and courteous to the shift there yesterday around this time
Dazia helped me with everything, such a busy day and she still managed to show me the unit, complete my rental, and download the ps app to help improve my experience. Give this nice lady a raise!!
stefany has great service and really helped me with app, went out of her way to help me .
Dazia was extremely helpful with providing me the supplies I needed. Super nice young lady.
Stephanie was amazing helping me choose the perfect space to rent out. Thorough and patient walking me through the ins and outs of being a first time renter. Very pleased🥰
I came to this location because it’s close to my new place. Stefany and Raul were very pleasant. Stefany was very knowledgeable and extremely friendly throughout the entire process. She helped me secure my space but also at a dollar for the first month! We spoke for sometime and I discovered she’s been with the company for a very long time. She is a great asset to public storage. On top of that I really like the property !
Patricia. Kianna. Had a wonderful experience staff are very polite.
Dazia was very helpful and nice
We had a wonderful experience here at public storage. The staff was so helpful and knowledgeable. The environment was very clean. Stephany, Daja and Keana were a joy to work with. I will recommend friends to use this location.
Stefany y angie el prefecto servicio
Stefany a d saul did a great job helping me keep my unit and save money really appreciated that
Let me tell you that when I first rent a garage it used to be ok ,but every year or so when you least expect their rising their prices unexpectedly. We are in time of crisis and they have to understand that is not the perfect time to be raising prices. Wow really I just cannot believe it .
It is now 9:40 and still not open.
A big thank you to Stephanie and Andrew, who work at Public Storage on Beverly in Los Angeles. My sincerest appreciation to you both.
Dazia is amazing thank you so much , such a positive vibe and Energy ,
Crazy, I bet if it's not the biggest storage it's one of the biggest for sure. 2000 units 13 stories tall. When it's closing time if you are not gone the alarm goes off and the police are dispatched so if you have warrants be gone before closing time cause there is no grace period to finish loading your stuff it's all automated alarm system on motion sensors that's just me looking out. Also, you should bring your two-wheeler or wagon I hate having to give someone my ID to borrow a shot-out cart and there might not be one available then you are waiting for someone to finish
Dazia was super helpful and patient thank you for all your help:}
My experience with public storage was great. I really appreciate Jonathan’s help and very good at what he’s doing. Very professional and helpful. 10/10
I recently started renting a unit at this location mid February. The person who helped me, Stefany, was great. She was thorough, gave me a tour, and has great energy. I love meeting capable managers. The facility does provide dollies, which is nice. Apparently the elevators can occasionally have problems, I haven't experienced that yet. There is also a restroom to use which is also nice, but there is only one. It is not 24/7 access which is a huge letdown. And they close the gate access 15 minutes to 6PM on weekdays. The actual unit has no lighting inside which is also another a huge letdown since you have to rely on the hallways lights and they turn off if there is no activity in the hallway.
Jonathon from Beverly blvd 3636 was a top 3 ever in the world help
Staff is excellent
Jesus and Barbara are excellent customer's representatives. Thanks for transferring me right away to a unit of my liking.
Today was amazing!! Jonathan went above & beyond to makes sure I found the right space for my belongings. Couldn’t ask for a better team!
I recently had to go to Public Storage for a work-related situation. I met with Kianna, who worked with me and was super helpful. She was patient and understanding of my situation. She walked me through the simple steps on how to do what I needed to get done and made the process painless. I am looking forward to working with her to get my situation resolved.
I have currently moved out of my home in West Covina, and was looking for a location in Los Angeles to place my belongings. The whole process already is overwhelming enough. Thankfully, Stephanie one of the employees there was more than helpful and informative on every unit how much space and around how much the monthly rate would be. With her help that day, I was able to get a unit and the same day be able to store away my stuff. It’s little things like this that might not mean much to other people, but she has no idea how much she helped me that day. I’ve had a rough week and with Stephanie’s help with the storage unit it was like a breeze. Thank you so much Stephanie for your great customer service.
Este es un servicio muy bueno de primera calidad las muchachas que trabajan aquí son excelentísima en su trabajo y es en lugar de más estrellas de 5 al 10 estrellas
Stefany & kianna were great and helped me with mystorage questions
They make sure everything is okay with your stuff like if it’s there I love being with this storage
Absurdly overpriced with uncaring, unhelpful staff. It’s a 13-floor storage facility and they have only 12 dollies for paying customers to use to transport items. When I asked for a dolly, an employee named Stefany told me to “wait around” until one was free. As if I should have to waste my time waiting around after paying $160 for a month here. The main cargo elevator has been out of service for several weeks. My unit also experienced water damage. Don’t bother with this place unless you enjoy being gouged and treated with indifference.
Jesus B and Stefany were very helpful in finding me a storage space that accommodates my needs. I would go to them again if I ever needed help
great service from team !
Listen y’all! I was very confused coming to PS today. I changed my unit because I didn’t know the real size and the gentleman that helped me was super nice. However, then I got kind of lost in the building and STEFANY saved the day! Not only was she an absolute ray of sunshine right off the bat, but she also fixed the elevator that was down and personally walked me to my storage unit and showed me how it worked. It can be intimidating to ask for help but she was so knowledgeable and kind. We also got to know each other a bit in the elevator and it just makes someone feel safe to know a good person is watching over your property. Whatever she is getting paid please double it because she goes above and beyond!
Si se pudriera quitar la estresa y poner solo la reseña lo aria este lugar es muy degradable y sucio los trabajadores nunca limpian ni arreglan el portón de entrada
Mrs Stephany and Mr. Marcus we’re super friendly to me and definitely took care of everything I needed I loved this experience
Stafany help me get my price beck so I can keep my unit
Both of the Jesus were very helpful
I rented a space with this Public Storage for about two years. I have no complaints with the facilities and the support of its staff. The facilities are well maintained and protected, and while renting, I felt confident my stuff was safe. Whenever I called or was onsite, the staff was warm and helped answer any questions I had. I would definitely rent with them again!
Staff is professional and polite. Great customer service and experience, thank you!
This is my first time using public storage used many other companies like safkeep and a few smaller storages reneisha was one of the most helpful employees I’ve had when renting out and she was really friendly and explained everything really amazing customer service Employees are excellent but my unit got broken into instead of offering a month off or 50% or anything they just said deal with it your insurance which i will but would have been nice to get some sort of compensation from them again employees are friendly but how comfortable and safe you will feel leaving your valuables there I wouldn’t I’m leaving soon because my floor and and a few others got broken into
Dazia and Marcus are great , give them a raise !! Dazia is very nice and helping thank you so much
Will y Jesus que buen servicio
Dazia was super helpful and patient 10/10
Love this public Storage the best place to use for your things to Storage everyone works here are very nice and helpful thanks public Storage
Emily killed it. Super professional and helpful!
Jocelyn was great! Helped me save money with a space that fit my needs
They say that they close at 5 but they rlly close earlier and don’t let you go in before 4:45
Recibimos, muy buena atención de jocelyn
Kianna was very professional and helpful but they say they close at 5 but they really don’t they close earlier and I told one of the workers to open the door but they didn’t want to open it and he wasn’t polite, don’t go to that storage 🙅🏻♀️🙅🏻♀️🙅🏻♀️❗️❗️❗️❗️
Jesus was great, he provided me great customer service and gave me great information
Excellent service, very patient with customers and provides great information
Sheyla was very helpful. She called to say everything up. Was very thorough
Shayla was the best in helping us with our storage unite!!!! 10/10 would definitely recommend!!!
It was a great experience Stephany was amazing and Jesus too super helpful. Steph is the best!!
Kiannna was an amazing worker.. she helped me and explain everything to me. I recommend when to ask for her. Great storage place!!!!
I just wanted to say that Shayla is a wonderful worker very kind very thorough very compassionate and very professional courteous listens well and truly cares about Publix storage customers
Stefany and Jesus were great and helped me with app .
I would like to share my customer service experience. I rented a unit here because our new home does not have enough space . I move the things myself and organize my stuff in a 5x5 unit. Well after 5-6 months the unit rent went up about $40 bucks more ofcourse like anything else or any rent or gasoline I was not aware I though it was going to be a flat monthly price when I signed the contract . I am not blaming them I just did not read what I signed due to been in a hurry to move my stuff as soon as possible. Advise= Please read what you signed or any extra fee's Well I decided to call public storage in hopes of help and Jesus answer I explained to him it was a little hard for me to continue making those payments if there would be anything else to do and he did he took his time to help me it fid not work but he advise me to call back I am so thankful . Second time I spoke to & Sheri thank you for also taking the time to help follow up what Jesus recommended . Your help means alot to me and I am so appreciated I really hope your employer recognizes the great work you both have done. God bless you both and do not forget to continue doing great job there will be people that may not get the opportunity to say thank you do not let it stop you from doing a good job it will pay off . God bless you both.
Sheyla, Jesus, and Stephanie were super helpful when I had a million questions regarding renting my storage unit. Paperwork was super fast and they were thorough with it while being quick and efficient. The location is huge and clean and I noticed that there are many security cameras which makes me feel safe. Thank you to the awesome team that helped me get my unit quickly! Also, I love that you could go in and out with the access on the Public Storage app. What a plus when it’s 100degrees outside and you could easily get into the gate. 👍🏻 5 stars!!
sheyla & jesus
Sheyla & Stefany we’re great and super helpful. A1 customer service !
Sheyla and Stefany I just happened to drop in the office to inquire about rental rates & realized it was close to closing time. The lovely ladies at the counter, Sheyla and Stefani, couldn't have been more welcoming even though, after a crazy day for them ( it was the first of the month), they showed me a unit and got me into the system. In today's crazy world, it was a delight to encounter those sweet ladies with their friendly attitude. Jerry McKenna
I had such a great experience setting up my unit. Sheyla and Stephanie were very helpful and made it very easy and simple. I would definitely recommend.
Stefany and Jesus have amazing service
This place is the best so chilled and the staff always so helpful I highly recommend this storage Facility
Customer service was great. Stephanie helped us really well.
Ms stefany has been verry helpful today when i bought my storage unit it was a struggle to login to my account but we made it threw thanks to her!!!
Stefany and Sheyla were very helpful and amazing overall!
Stefanie was super helpful! The elevators were out and the unit I was about to rent online was on floor 11. She did a great job helping me find a suitable availability and walked me through the whole process.
Angie and Sebastian have GREAT customer service. Helped answer all questions I had.
Will and Stephany were patient and helpful through the entire process. Recommend the location!
Stefany and Jesus were extremely helpful. They resolved a small issue with ease and helped me upgrade to a more suitable storage unit for my needs. Also really friendly and kind.
Thank u, ieda for the great help...even with ur hands full u were able to help me solve my dilema.
Sheyla and Jesus was really good they got me what I needed and service was excellent
Stefany and sheyla both were extremely helpful showing us how to access our new unit and showing us the facility! Thank you!
Super clean, safe, well organized, and very nice staff - thanks to Stefany and Sheyla for making my move in as easy as possible!
Stefany Jesus Teresa had great service and helped me with app and finding a unit to downsize
Sheyla is amazing! So helpful and reassuring. The whole process has been very smooth and stress free! Thank you, Sheyla!!
Stefany y Jesus tiene buenos servicios
Stefan went above and beyond to help me she was awesome!!!
Stefany and Jesús have great servicio
Customer service is so great! Stephany and Jesus 10/10. Makes the process very easy and smooth to get set up. Feel very welcome every time I come in! Thank you Stephany and Jesus!
Jesus and stefany helped me with app and getting carts.
La chica fue super atenta y amable y me ayudo abrir mi cuenta en linea.. gracias por sus servicios 👍 😉
Very helpful moving in made the process super easy thanks to Barbara and Stefany
Hey guys! I ust rented a storage from Stafany & Jesus and they were so helpful! I told Stefany how much I would be storing, and without hesitation she took me to a unit that was the PERFECT size for my belongings! They both were so helpful and friendly.
Stefany had great service helped me get to my right facility.
Great and friendly customer service! Highly recommend, storages are pretty good and clean ! You can Ask for Stefany , she is so helpful !
Stephany was extremely helpful!
Stefany &Jesus, great service!
Stefany was really helpful and very kind, made everything go smooth ,made me feel very comfortable . Thanks!
Stefany, jesus, and andrew have great service and helped me download app, keep up the great work .
Issac and Stephanie helped me get set up with a unit today. Issac was super professional and patient. Couldn’t have been a better experience, thanks!
Stephanie the manager was very polite had no problems
Easy and straight forward to move-in.
Jesus y stephany help me a lot Thank you for their help
Stefany jesus Asia and araceli have great service
Dazia Stefany there assistance was great they were prompt with guidance 👍 very humble ladies
Great location and staff!!! Stefany was very helpful and nice. She was very thorough and explained everything. There was also another employee named Dazia there who made the experience great. Thank you guys so much!!
Stephanie was fantastic and such a helpful person. Thankful she was there to explain everything so well!
HORRIBLE SERVICE. This location takes no accountability for their negligence and could care less about your belongings. Their elevators have been down since Dec 30th ! They did not inform ANY of their clients so I had zero idea my stuff would be unable to be retrieved, as I am on the 5th floor. I moved back to LA and it has now been 21 days AND THE ELEVATORS ARE STILL BROKEN. Thank God I have kind roommates who are letting me use their mattress but the fact that fixing the elevator is not a priority for them is beyond inconsiderate. They refuse to refund my money for January instead offered a useless credit that’s only allowed for February when I just want to move my stuff! They are short on the phone and have not offered any assistance in retrieving my stuff They even have the audacity to increase the monthly rent for February even though their facility is not up to standards. You can’t even access the garage to put your car near the units. So even if I did have the man power to get all of my belongings down five flights of stairs I would have to use a narrow door and walk around the building to my truck. I have been beyond patient with them and yet they are still charging my card and can’t give me a date for when the elevators will be fixed. This place is a joke and I plan to look at the contractional agreement with my lawyer since as business they know nothing about customer service and honestly are not keeping up on their end. This is my first review ever but people should know to stay away from this site if they want access to your stuff (This site doesn’t even offer you 24hr access)
Jesus and Dazia are the best. Came in so exhausted from moving and hauling, but they made everything SO easy for me. Thank you! And nice & clean location as well!
Its always clean here and the staff is awesome
Stefany and vence have great service thank you for youre Hard work
Today, I was completely disappointed with their service & their personal experience or training in customer service. My friend went there to make sure they were open because they had some weird unannounced holiday hours. After we made sure they were open, we load up our cart and get there to be told they were closed. We already knew that the elevator wasn't working. It wasn't working Thursday or Friday so we all climbed up and down the stairs. When we checked today. The situation was promising because not only was it open but they were working on the elevators. No signs were posted that when we come back with our storage items they would be closed. After, talking with the staff Ijust didn't think that the inconveniences was important to them. They made me feel like too bad, load your junk up and haul it back to wherever you came from. Bad attitude. I want redemption.
Jesus and Vance are the best, helped me through everything smoothly!
Great place for storage. I have a unit myself. If u need extra room for your heart felt item's store them here. Safe & secure.
Hi my name is Bob Hastings I've been renting from public storage at 3636 Beverly boulevard in Los Angeles for the last 21 years and in my opinion it is one of the best public storage facilities in Los Angeles so if you're looking to rent a storage space check out 3636 Beverly boulevard with Stefani and team !!!
Stefany was so great
Stefany did a great job on letting us unload our furniture and has great customer service
Stephanie was the best her customer service was outstanding
Had a great experience with this space. Stefany was very helpful getting me all set up, from my gate code to making sure i had the right lock. The place is clean, and secure. 10/10 customer experience
Jocelyn, Stefany, and Jesus were amazing today! Got an amazing deal on my unit.
Jocelyn, jesus, and Stefany were so much help today! Got a great deal on a 5x5
Stephanie and Jocelyn have great customer service and help me with the app
Stefany and Jocelyn had great customer service and help me with the app
Stefan and Jocelyn have great service
Stefany jocelyn and Jesús helped me out downloading app and getting unit .
Stefan Jocelyn and Jesus helped me with app and have great service
Stefany and Jocelyn and Jesus had great service and helped me withapp
Jocelyn was great help today! Very clean property!
Great place to store and very helpful Stefany and Jocelyn are very helpful and very nice :)
Stefany was awesome. She was very helpful , friendly, accommodating and professional. You should be proud that she represents your organization well. Thank you Public Storage!
I’m not sure if I got the worker’s name correct but daiza was really helpful
Stephanie and Melissa were amazing!!! Helped us out for our first time renting a storage!!!
Stefany and melissa and desi had amazing service and helped download app
Jocelyn was Very polite and helpful and made me feel very comfortable with the whole process.
Barbara and Jocelyn are so nice and made everything so easy. Great customer service here I highly recommend. Thanks again!
Jocelyn was amazing today! Helped me find a unit that was easy for me to access!
Top notch customer service for nine years straight! I would recommend Public Storage to everyone!
Melissa was very helpful thank you
Melissa and Araceli are great!
Jocelyn and Melissa were very helpful
Jocelyn was amazing and got a great deal for my unit!!! I feel like this is a very secured storage facility and can't be happier!
Thank you so much Stephanie and Jesus for your help today with my rental
Amazing service thank you Malissa and Jesus great 👍🏽
Jesus was very informative, helpful and very kind! Was very detailed about storage plans.
Melissa and Jesus did a great job helping me today and providing me with great information
Melissa Jocelyn and Jesus were very helpful. Helped us with everything we needed. Great service
I come here monthly and i love the service! Totally recommend renting at this location!
Always easy to get in and out and plenty of parking. A great disabled parking near the elevator
Melissa Scott and Stephanie were super helpful and patient thank you guys so much I love public storage come rent at Beverly
They lied about their prices.
Melissa and Nelson were very helpful.
Melissa and Scott were so helpful I got my storage unit in less than 30 minutes. Great customer service ❤️
melissa & scott they are awesome.. i can’t wait to rent with them again ☺️🥳
Both Melissa and Scott and Nelson are a god send and freaking awesome.
I came in today browsing for a storage space for my big move, and Nelson did a fantastic job helping me out! He walked me through the process with ease and helped me to feel comfortable the whole time. I’m definitely recommending this particular public storage to my friends because of the amazing customer service I received!
DO NOT USE PUBLIC STORAGE!!! EXTREMELY EXPENSIVE. No customer service on location phone #. I could rent a single for what they charge for a 9×9 space, and if your a few days late on the payment it'll cost you a fortune in late charges
First time using storage. I came at 3.00 pm. on 07/08/21 Melissa help me a lot, very friendly. I’m glad that I choose this location. Very clean, easy to access, a lot of parking. Highly recommended
I am very upset. I found out this morning I lost expensive items from this storage, most especially a woven mat made by my Grandma who is in heaven right now. That was priceless. I trusted this place. Every 3 months they raise my rent, no choice but to pay. I am venting at the same time telling you people who rent to check your stuff regularly, I did not do that. I was so busy. I also trust that nothing would get lost. I am really sad and upset.
This place is absolute trash. I usually like all public storages but I'm moving out of here as fast as I moved in.
Great service really awesome girl that helped me with all the rental questioning Melissa... iis great!
Could NOT have been happier with Scott and Melissa. I was two weeks late in being able to get to LA and they did everything to help. When I got there, they both were happy to give me advice. I’m a five foot tall woman unloading a massive 22 foot truck and I was exhausted but they were so chipper and helpful and friendly that it all went better than I could’ve expected. Unit is clean and safe and I appreciate the extra Covid precautions.
Professional, fast and friendly! Totally love Johnny, he explained everything, walk me through the location and made the whole process smooth and easy. He is definitely a superstar and an amazing represention of the company.
The entire staff is amazing (Scott, Melissa, Eddie)!!! This is best public storage I have been to, it’s super clean, and a lot of parking!
Melissa & Mayra were very helpful, welcoming, and professional. I highly recommend Public Storage on Beverly Blvd. It’s very clean, neat, and secure. All my expectation were met. Thank you. 😊
I wanted to thank the staff of Public Storage (Vance, Melissa, and Mayra) for helping to make the move out smooth and seamless. They were extremely professional and offer equipment which helped with saving time and money. Best regards!
Service was fast and friendly very thorough explained details, answered all of my questions and concerns thank you Melissa I appreciate your assistance through this transition that can at times be stressful
Tenemos un espacio ahí, pero la atención para personas como yo es pésima, no ay quien hable español, si llamas nunca atienden tu llamada, la persona masculina que esta ahí, te hace sentir como de lo peor no es amable, y no le importa hacer sentir mal a los demás, le falta ser amable con las personas que tienen espacio y con los que desean un espacio, dicen que existe una mujer que habla español, pero e llamado y nadie contesta
My Experience Today was Amazing I was Helped by a Gentlemen named Vance and a wonderful young lady named Melissa they were very Respectful Helpful and had a very joyful Energy Thanks Guys :)
Karyna and Vance was very friendly and extremely helpful.... had a great experience... I would recommend to all my friends and family..
Johnny was so friendly and so helpful. He walked me around and showed me 2 units and I was so indecisive that we went back and forth between the two and he was so patient. Thanks Johnny! You’re the best!
I want to compliment Jose, he is very professional, pleasant to talk to, attentive, knowledgeable and answered all of my questions with utmost ease. Thank you Jose.
Jose was great. Thanks y’all
Great customer service from Philip very helpful an clean environment
I came in today to inquire about a 6x8 I was helped by a employee named Philip He was so kind and humble he showed me the space however it did not meet my needs. He gave me such a memorable experience I will definitely come back when I need a unit here. Thank you for such stellar customer service. If I could give 10 stars I would!
Todo estaba bien hasta que rompieron el candado de nuestro storage y nos robaron, ahora espamos la aseguransa responda que mal ,supuestamente hay mucha seguridad
Me and my wife and daughter stopped by today to rent a unit here at this property we were helped by a gentleman by the name of Philip. Super kind and friendly, He showed us a space unfortunately it didn’t fit our needs but he graciously offered to search at another location. He found one that was the same size and at a promotional rate! This is definitely the kind of customer service every establishment should have their employees live up to. I will recommend this place to my friends and family please ask for Philip to get an experience you won’t forget. Cheers to you Philip & Public Storage!
Overall felt ripped off and lied to. I originally signed up for a 5x6. No one told me there would be a huge pillar in the middle of the storage space (so by definition, I’m not getting what I paid for). Even though it shows 2 units available, I was also told this was the only one available. I then asked for a refund but was told I would lose the $24 admin fee?!! WTH! My only option was to upgrade to the 5x8 for more money. Some shady business here.
I got a storage unit today with my roommate and Melissa helped us out a bunch. Any questions we had and space we wanted to see she answered for and showed us. And getting the storage didn't take too long. Thank you Melissa!
I was having my doubts about using public storage but I can honesty say the customer service i received by Philip made it all a difference. He was able to explain the process to me demonstrating his knowledge of the company. Mind you this was my first time renting a unit causing me to be skeptical since many times we come in contact with rude or clueless staff. I was wrong I had a great experience thanks to Philip. He was very patient with me and thorough making me feel at ease to leave my belongs. I appreciate his dedication in answering all my questions and concerns. Philip was attentive to my needs and was able to provide me exactly what i need. Philip was friendly, attentive and knowledgeable. Highly recommend and you should definitely ask for Philip to assist you if you want to have a great experience like me when your in need of a unit for your items. I will definitely keep recommending!
This location is great with its friendly staff. Today i was helped by the young gentleman Philip. He answered all my questions and was super helpful. I appreciate his help greatly. He is a life saver! Dont believe my word and check it out for yourself. You wont be disappointed with his customer service.
For the time I rented at the public storage on Beverly Blvd the customer service was great, very helpful and respectful.
Karina and Stephanie were so helpful and sweet ! 5 STAR service thank you so much !
Thank you Stephanie and Karina ! so helpful and attending
Great staff and service ! Karina and Stephanie thank you so much !!!
This was my first time renting a storage unit, and I can say it was my best experience due to the fact that I was given extraordinary customer service by Stephanie and karina:) if I were running a business I would definitely higher these two to be in charge! Very kind, patient, organized and professional. These are the type of people businesses are missing these days! Very sweet people. Next time I come back I hope I’m helped by them again! Definitely ask for these two when returning.
Let me start by saying this public storage is awesome..every question I had those girls had an answer karyna and stephanie are great...amazing customer service they made me feel right at home..I rate this place a 10 plus...thanks to them my life got a bit easier..
After lugging around 3 suitcases & other excessive bags, the rates quoted ONLINE & in my email for 50% off were not honored. My quote was 60$ but employee quoted me for 125$ which included a lock I said I already posses. I have used other public storages & have never felt taken advantage of before. I will GLADY take my items to another unit especially after as I telling the employee that I’m being MISQUOTED another client walks in & talks about how their unit has been broken inside of!
I really enjoyed my experience at this public storage. The person who helped me was Anthony. He was very patient with me even though I wasn’t very uncertain about using public storage or knew what kind of storage unit I wanted. He provided me with great information that made realize why public storage is always preferred more than their competitors. Anthony was probably the best public storage employee I ever interacted with. His energy, knowledge, and friendly demeanor is why if you go to public storage on Beverly blvd. ask for Anthony. He’s definitely the best one they got.
Let me just start by saying that moving during this pandemic has been the most stressful thing possible. Running into Stephanie and Anthony today really brightened up my day they were so helpful and funny. They made me laugh and that’s really all my soul needed today. So for that thank you guys !!!!
Isaac was exceptional help with giving me a tour of the storage unit and place. Even the paperwork process was transparent and smooth. Thank you so much!
I rarely leave reviews but I have to say both Melissa and Anthony were so amazing. They were extremely knowledgeable and helpful.
Stephanie Asia Johnny keep up the great work and very knowledgeable and helped me 100% thanks guys
THIS PUBLIC STORAGE LOOKS CUTE VERY CLEAN HAS LOTS OF GOOD REVIEWS AND THE GIRLS THAT WORK THERE ARE SUPER FRIENDLY and HELPFUL.
I usually don't do reviews but I must say that the customer service at this location is excellent. Barbara gave outstanding customer service as she answered my questions and she was very knowledgeable. She was very courteous, patient and helpful! I would recommend going to this location based on the customer service as well as the upkeep of the property!
I seldom write reviews, but there is this one staff named Stefany (Beverly location) , who has been so helpful since day one. She truly cares about what you need and even goes above and beyond to give all the info about storage units in that location. Though other team members seem friendly and professional , I find Stefany an exemplary worker. She comes highly recommended.
Melissa, Scott, Stephanie and Asia were wonderful, very helpful and sweet. Thanks great service!
Scott, Stephanie, melissa and asia are a super great team best customer service ever, thank you so much for make our life easier 😘😘😘
Stephanie and Jonny was very kind and helpful
Quick, clean, and simple. All my questions are answered in a respectful and timely manner no matter how dumb they are. Melissa and Karina at the front desk are really friendly.
This location is extremely convenient and easily accessible. Barbara and Melissa were both very helpful during my time renting a storage unit. I definitely recommend to people who are looking to rent.
Great location and staff! I came in for prices and helpful ladies helped me, Karina and Katty and Stephanie!
Vance was very awesome, Great Customer Service. Scott and Karyna as well.
Anthony and Stephanie both provided satisfactory customer service. Anthony was awesome in making sure I was guided on the best storage space deal. They were both very considerate to my needs and circumstances. They worked great as a team. I had a unique situation in how I wanted to use the storage and they met all my expectations with reassurance. I recommend their facility for your special storage needs at the Beverly and Virgil site in Los Angeles, Silverlake area.. They deserve a great amount of recognition for going out of their way to provide excellent customer service. You both deserve a raise!! Thank you, George
very understanding of the current times and assisted me with my payments
Anthony, Scott, Johnny all helped me and made my Storage experience amazing. They all helped so much and I’m so grateful. From changing my unit last minute (too small), to explaining where my money was going to finding my lost storage keys and keeping it safe for me. Highly recommend this place with this amazing staff!
Great experience setting up my first storage unit. I’ve never rented one of these but Stefany was very knowledgeable and friendly, making the process super easy. Plus it’s in a cool old building with some history behind it! Will definitely make use of this location again in the future. Thanks again 🙏
Stefani muy buen servicio y muy amable
Stepfany was very helpful in explaining all my options!
Good place, ok area easy quick to get a unit, convenient. Customer service was great specially the person that helped us. Unfortunately I did not get his name but it is a Hispanic young man, very attentive answered any questions I had, showed me multiple units until I found the one I was satisfied with.
buenos precios me gusta
GREAT service here! Stefany, Melissa, Karina were amazing! Stefany really helped me out in a pinch! Definitely recommend
I didn't have no information about public storage. stefany and melissa were very helpful. Thank you so much
This is a reliable place where to have stored the extra stuff that you cannot afford on your studio, with really good rent fee
Thank you Isaac for helping us pick out our unit! We greatly appreciated the amazing customer service brought by the rest of the team (Anthony and Melissa) as well. Thank you again!
Recent review This is my second time getting a storage unit at this location and every time I have been here, I have had a pleasant experience. This time I got a unit for my grandmother and Anthony was the one who helped me find the best unit for my grandmother’s needs. A few days later, I realized that the unit was not large enough and Anthony again helped me find a unit that was just the correct size. He was very polite, friendly, attentive, and professional on both occasions. I highly recommend this location for the customer service, cost, security, and overall experience. Thank you, Anthony! Review from 2 years ago The first unit that Noemi showed me, I didn’t like it because it had pipes that took a lot of space from the unit. So, I asked her if she could show me another unit, and without hesitation and with a good attitude she showed me a second unit. The second unit was just what I was looking for. Overall, Naomi was friendly, attentive, and most importantly she was willing to address my concerns. Thank you, Noemi!
Stephanie, Johnny, and Melissa gave me the best service I could ask for and did all in their power to service me.
Today I stopped by @ Public Storage & I honestly couldn’t have been more satisfied. I was helped by 4 lovely representatives (Stephany, Melissa , Johnny & Anthony).They were very helpful & helped me get A unit as well as locate it in the building while breaking down how renting a storage unit works and what prices would be best within my budget for me! Will most definitely be recommending to my friends & family!
Melissa was wonderful! Thank you for all your help!
Anthony made my moving process very easy. He gave me all the information I needed and was very patient with me. He showed me all the options and helped me find the right storage space. Overall great and friendly experience!
This place a big, clean and secure!
Amazing Tall Isaac Amazing handsome funny Anthony
Isaac and anthony we’re able to help and make my experience worthwhile. They were knowledgeable and helpful . Would definitely come back! Thanks guys!
Isaac, Scott & Kathy did a great job!
Scott Melissa Johnny and Anthony were a lot of help. Very friendly and made my move easy Thank you All
Branson helped me out and was phenomenal! Really good service
I have nothing good to say about this place. I guess I have to give one out of five stars to post... I think one star is too generous.
I was having the WORSR day until I met Jose. i’m not kidding. this dude went out of his G-D way to help me when he was on his lunch break (in the middle of a pandemic). gave me hella accurate directions, and THEN gave me a dolly when me and my buddy were unloading (without us even asking!!) Absolutely saved my day. Jose— I will never forget you. when my children are born I will sing tales of your reverie. godspeed u stallion.
Scott and Melissa are the best! Every time I’m there they do their absolute best to help me with whatever I need. I am lucky they are right in my neighborhood!
Scott was such a great and sweet guy that went above and beyond to help me with my needs. There was a problem with the system but he was able to get help and ressolve it. It took some time but the problem was fixed.
Service was amazing. Melissa was such a great help. I recommend coming here.
Hello I am so happy with my visit here Audrey and Scott helped me a lot I appreciate Audrey’s attention to details and steves helpfulness ❤️
I was absolutely overwhelmed with my move and finding a storage unit/location and I am SO grateful I found this gem. I had an excellent experience before even arriving to the location. Despite how busy they are here they will take as much time as they need with you to ensure you are guided through the entire process (without unnecessary stress.) Huge thank you to Audrey and Eva at the front office, they were so incredibly helpful, patient and kind. Highly recommend!
Audrey is amazing!!!
Such a great location 🙌🏽 Isaac, Audrey and Melissa made everything super easy and even helped my way through the building. Thanks guys!
Vance helped my husband and I rent our unit. He offered us a variety of options with a positive and friendly attitude. He made thoughtful suggestions when picking out additional items for our move and provided us with a dolly. The unit was clean and dry without any kind of smell. The store is adapted for the current health recommendations, and all the staff we met was friendly and welcoming.
Jose was super friendly and made the move in process quick and easy. Clean building, good prices, great staff. Haven't seen any ghosts yet.
Four stars only because traffic can make it REALLY difficult to get in. There are about 4-5 spaces outside and a fairly decent amount of space for customers. It's clean and seems well run.
Melissa had good service thanks for help
Friendly service! Thank you so much Vance! 😄
Great friendly service!
Jose was super helpful with selecting a starter storage space for my online business. Very clean and well lit storage facility.
Incredibly creepy building (I swear it’s haunted) but really remarkable staff. The woman who got set up there back in November was one the most sincere and friendly people I’ve ever met, and it’s a great regret of mine I cannot remember her name. Besides that it’s just like any other storage facility.
Never have I used public Storage but their service was great! Stefany made it easy for me to move in and it was easy to do the paper work. Very happy with it all and excited to have chosen this location. All questions answered !
Melissa has been super awesome and helpful and fun to chat with while social distancing and setting me up with my space 🙂
Isaac was very helpful got me all squared away
Thanks Melissa! Easy procress.
Very clean. Isaac was very helpful.
Stephanie was great in assisting me very friendly and very informative.
Excellent services Stefany was great! Will definitely be back!
Stephanie was great at explaining everything thoroughly and Eva was also working hard despite the virus!! Thank you!
Just wanted to thank Vance, Melissa, Eva, Jawan and Brandon at the location on Beverly Blvd and 1st Street. I had space there since 1996 and hadn't been there for quite a while but all of the staff there were so helpful and accommodating and sweet and were able to help me with everything I needed to make the process as least stressful as it could get. Bless you all!!!
Good service. The place is cleaned and organized. I wish they had though a more standard lock that you have to buy $20 so I could use it somewhere else.
Stefanie and melissa did a great job in assisting and getting all things done! ♥️
Melissa accommodated me today and SHE WAS SO SO SWEET and helpful! Thank you girl! Once we start running our restaurant again, definitely want to give her a free meal on the house :) lol. The whole staff here was A+++. -NISA
Easiest experience ever! Jawan was super helpful and got us exactly what we needed!
Brandon is really helpful!
ISAAC ! and the whole team ! great work !
Stefany S. was a dream come true! Informative, patient, and incredibly friendly! Thank you 💜
Stefany was awesome! She explained us everything on detail, gave us choices, showed us some very useful add-ons, and made the closing deal so easy, highly recomended, best storage place ever! Hector & Mary Herrera.
Stefany was super helpful in helping me find my budget friendly space
Wonderful costumer service from Stephany at the Beverly blv location
Stefany was really awesome. She went over everything thoroughly and gave me another unit when the other one was acting up! Really sweet 👍🏽👍🏽👍🏽👍🏽
Excellent customer service by stefany and vance . Easy access and nice place to storage our items . Thank you guys
This was the first time using a storage facility. My experience at the Public Storage on Beverly was excellent! Stephanie and Melissa were very helpful and made the process smooth and easy.
Stefany was great she helped me quickly and made my moving process smooth.
Isaac, Mario and Melissa very helpful guys.
Easy sign up and vacate process. Used a unit for transition to a new apt for 6 months. Isaac was very helpful 👌🏽🙏🏽
Isaac was very experienced with everything and helped me out a lot at public storage. Mario and Scott was very helpful too would recommend this place very much.
Isaac , mario, and Scott was very helpful with everything.
Melissa Vance and Isaac were so helpful and informative
Quick, efficient, answered all my questions. I was helped by Melissa, the manager, very happy person.
Stephany was great and explained the process. The checkout was very quick!
Stefany was super great and helpful. She helped me find my unit, walked me through the entire process and had my best interests in mind. Definitely go to her if you need anything from Public Storage!
Jasmine has great customer service and is always willing to help
Stefany, thank you for all the clear and concise information. What a wonderful way to onboard with Public Storage.
Stephenie is actually had the best service ever. And Mario was very supportive also.
Very good customer service Jasmin 👌
Good service and friendly people
Had an amazing experience, the customer service representative Issac went above and beyond to ensure that I was aware and understood ever detail in regards to the insurance and miscellaneous fees before purchasing my unit. After receiving my keys customer service representative Issac assisted me with getting my last few items into the unit before the gate closed for the end of the night.
Jasmine & Vance are great help on phone and in person all together great service. Will recommend
Edgar is great! He needs a raise! Also Isaac, Jasmine and Melissa!
Stefany, jasmine and Saul were great have good customer service need a raise !!!
Melissa was awesome! Super helpful and efficient. Definitely recommend this location!
Isaac at 20733 was great.
Stefany was really helpfull at the front desk
Good deals if you look around
Had a great experience with Stephany and at Public Storage. Highly recommended!
Excellent service from Melissa. Every helptful, attentive and overall a great help.
Stefany fue muy amable y nos atendió muy bien
i keep my things there since 2015
Hola que calle cross non Beverly
Stefany was great! Fast, efficient, knowledgeable. Answered all of our questions and made the sign up very smooth
Stefany was great needs a raise as well as April
stefany muy amable me encanto su servicio y el tiempo que se tomo quedamos muy satisfechos con su ayuda encantados de lo que pudimos rentar Dios te bendiga gracias
Stefany was great, she was very nice and very helpful when showing me the units. Provided me with lots of information, very knowledgeable
Today came in to view a unit and a nice gentleman by the name Saul helped me out and was amazing. Along with Sinea and Melissa making sure they answered all my questions. Thank you so much.
Steven from public storage, one the best person I have encountered. He’s very nice and helped me with everything I asked for and I the questions I was wondering. Love the service and the area.
Good prices and most of the staff are friendly and helpful.
Ok today I had the BEST experience... and I work for Public Storage Corporate Offices so my expectations are high. Jasmine provided me with excellent customer service and got me just what I wanted. It was just a pleasure to do business with her. I hope the district manager knows how amazing she is!
Stephanie was amazing helping me. Ask for her.
Very good customer service Stefani and Maria were great help explained everything to me and showed me what I needed
Stefany was amazing we love some good customer service. Thanks Melissa &team
Stefany is great! Thank you
I got helped by this girl named April Jimenez. She has a nice attitude towards people and kind enough to help me throughout my problem I had. The place seemed like a friendly environment.
Stefany was super helpful!
I’ve rented a storage unit at this Public Storage location twice now. It's close to my apartment, thus conveniently located. The staff are always amiable and accommodating. This time around, Stefany assisted me, offering exemplary service. My only complaint is cost; Public Storage clearly likes their storage units. While expensive, I wouldn't hesitate to rent again—obviously.
Stefany had great customer took her time and very patient deserves a raise .
Great service by Stephanie! Quick and easy!
First time renting a storage unit and it went really well. Asia Patterson showed us several units before we choose which one we wanted. She was very clear on the instructions, operating hours, and was really knowledgable. She made the whole experience very pleasant with her upbeat demeanor and her great sense of humor. The location itself was easy to find, clean, and well lit.
I rented a storage unit for the first time at this location and the customer service was awesome. Jasmine the store manager was a huge help and very knowledge on units and found a perfect one for us. I like how secure and insulated the facility is. It made me feel good about renting a space here.
Stefany and Maria were awesome!!!! Great service and made the whole process much easier and painless. My go to place for storage.
Melissa was awesome and she was thorough, clear and the process was easy!
Was here for a year and had no issues. Everything was communicated well via email. When I moved out everyone asked if I needed help. Scott even helped me put my mattress in my car. Melissa was a shining smile at the front of the desk! Great energy during a stressful day. Highly recommend!!
Good service Maria and Jeff, Melissa were great help
Thank you public storage great staff Don was the best really helpful!!
The staff are friendly and capable, and the facility at 3636 Beverly Blvd is very clean, but these do not offset the drawbacks of Public Storage the company. The rents are very high and they are raised by arbitrary amounts every 6 months. You cannot downgrade to a smaller unit in the same buliding. The hours of accessibillty are very short and completely inconvenient. On weekdays, they open at 9:30AM and the last entry is 5:30PM, so if you work regular hours, you will only have access to your very expensive unit on weekends. Security is shockingly lax. 1) Anyone can access the property by waiting for a tenant to open the garage gate with their code and following them in on foot. 2) Most units have exposed screws on the doors, which can be removed , releasing the door from its frame and easily allowing one to access the unit. 3) I recently lost the keys to my unit. Public Storage policy would have made me wait a week until the lock could be changed and even though I had an identical Public Storage lock, which I had purchased from them for another unit in the same location, which I had vacated, I was required to buy another one from them. I was allowed to pay for a private locksmith if I didn’t want to wait, so without informing them I hired one several days later. *At 11:00 AM, in plain view of security cameras and while the staff were all present in the property, he drilled out the old lock, which made a huge amount of noise for over 30 minutes, and opened my unit. During this entire process, no one noticed or questioned what we were doing. I could have instructed him to open any unit for me.* The property on W 6th Street was far worse, with no working elevators for weeks at a time and trash in the corridors. The expense, inconvenience, and lack of real security should make anyone think twice about Public Storage. Unfortunately, most of the alternatives are worse.
Jasmine Lee was super nice and so personable. I've utilized public storage a few times but she made it by far my best experience. She helped me get in and out my unit very quickly and even stayed to make sure all of my items were safely stored. There was one girl that wasn't the greatest DJ since she played all slow music in the front off lol jk. They were really great to deal with. Thanks Jasmine!
I just had some of the best service by customer support specialist DJ at this location. She went above and beyond literally in assisting me with my needs. She was very patient and professional. I would definitely recommend this location for future customers.
They have only six big carts for the customers., Is hard waiting for.,
Too many hidden fees, the managers don't care about anything, hours are restrictive, rates are high...and on top of that, it costs money to print a physical receipt!
It was very easy to get set up and the facilities are in good condition. Melissa was very helpful and friendly and explained everything very clearly—it all moved like clockwork.
Everyone is so nice.
Great location! Dawn was fast and efficient while getting me set up with my unit. All of the staff were friendly and knowledgeable. Very clean location! Great customer service!
Stefany was amazing !!!! She was so helpful with the situation would 10/10 recommend her service :)
Edgar, Don, Stefany were absolutely great today. I flew in from out of state to clear an old storage and these three were awesome in making sure I got to my storage (its been years), cleared my storage, and answered all my questions effectively.
Stefany has good customer service and needs a raise (:
Stefan’s she is sp awesome and al I need info she discussed
Great service from Edgar! Fast & easy.
Stefany was great. Super excellent service. Dawn was exceptional too.
Stefany was amazing!
Don gave exceptional service . She really helped me out though I wished I had the dollar promotional fee . Everyone is very pleasant and very nice. Thanks again.
This was my first experience needing a storage unit EVER. Stefany assisted my boyfriend and I through the whole process! She was very friendly and informative! We really appreciated it!
Melissa was a great help! Super efficient and fast, easy to understand and wonderful service
Awesome experience. Don was really a pleasure to deal with and Edgar were really helpful as well. Defiantly would recommend this location.
What great service we received from Stefany she was very helpful and nice.
Stefany was great she showed us everything that we needed to see with all the information that we needed to know. While showing us the storage stefany turned out to be a great person. Good to your future P.s. Cordero DeDios
Melissa and Dawn are super sweet and the customer service is great!
Very helpful was explaining everything about the storage and how they keep everything on check and Stefany was awesome. And don
Stafany muy amable gracias x tu paciencia
Stefany was amazing
My experience with Stefani was wonderful. She was extremely sweet and helpful. Very happy with my experience and price.
Stefany was great, answer all our questions.
Stefany did a great job helping me get my storage space . She has a great personality and shows she really cares . And I also want to thank Melissa who was helpful because she guided me and helped me understand the entire storage process in a smooth manner
Stefany and melissa have very good customer service they need a raise
Jasmine is great! Good Customer Service! She isn't difficult to talk to. She is friendly. Thanks for assisting me. Good friendly staff.
Great service helpful assistance great place come bring your stuff
Edgar was incredibly helpful and transparent with the move in process and couldn’t have been more polite and personable.
Stephany was really great. Very helpful and knowledgeable. I appreciate her taking time to explain things to me. Awesome service.
Stefany is very good and very helpful and pretty
Edgar was an excellent source of help. He’s thorough, communicative, and easy to work with. Ask for him! He should get promoted.
The service here is really nice they helped me all of my confusions when I have any questions. Will recommend this location and the person who was helping me her name is Don. Really helpful! Thanks!
Such a refreshing experience!!! My boyfriend and I needed to upgrade our storage space in Hollywood to a bigger unit and came to this location. We wanted to make the transition before the 1st of the month (it’s the 29th) so we didn’t have to pay an extra month for the old unit. At 5 pm with only an hour left before they closed, the staff was very eager to help us. All of them were super friendly. Michael specifically went above and beyond to make the process super easy and way less stressful. Glad we came to this location!
Stefany had excellent customer service. April and Melissa were all very helpful, great attitudes, very fast and efficient service.
Reserved a specific size and they changed it at last minute. Tried to use the bathroom and was denied because I didn’t have an ID. Seriously not the best place
Stefany did a great job! Thank you for the fast and easy tour!
Stefany helped us check in and she was amazing!! Made the experience super easy!!
Stefany, Edgar, and Michael are really nice people. I just moved to LA from Tennessee, and I was feeling very uneasy and homesick, but these guys made me feel extremely welcome and talked to me a little about the city. Stephany gave me a nice tour of the facility before I signed any paperwork to be sure that I had the right amount of materials or space for my unit.
Edgar was really helpful when it came to finding me a unit. Would recommend this facility and edgar for anyone who is looking for a storage unit.
Melissa and Stefany were super great and helpful throughout my stay, as well as the other staff. The process of getting a storage unit was very quick and hassle free. Would definitely use this location in the future. Very clean and safe.
Edgar was great in helping set up my account!
Michael was so helpful and very nice. He was so patient while going through some issues with my reservation. But he got it done and made the process easy
Stefany was really great and fast with no issues
stefany had good customer service and needs a raise please go to stefany for help (:
Stefany,Sales Associate was most attentive and thorough in attention to details. Table pounding recommendation. When in need of storage units, please Stefany at the Beverly location. Susan
Great facility and great staff, Stefany Melissa Edgar helped me a lot to find the perfect unit I want!
Micheal was the best, all the staff were super nice and helpful-really welcoming environment and great deals. Tysm!!
Excellent staff !! Shout out to Stephanie !! Jazmine and Edgar are terrific ! So kind and caring !!! Made me feel at home!! Right before Flight Attendant !
A some to the hall pruss
Very clean. Knowledgeable, friendly staff. Seems secure
Melissa, Michael, Stefany were truly amazing! Most helpful team ever! 5 STARS!!!
I was having a criss with my moving that ended up postponed and I had to get the storage space for my furnitures until the apt unit is ready to move in. I came to Beverly and Vigil public storage and Jasmine Lee who helped me to rent the storage space did awesome jon and cheered me up I must give you a review to let you know how great shw is to help people. Stephany , Mellisa and Michael all so friendly and so helpful tjis locatio is awesome. Great people, great service I want to thank you all. I would definitely come again here when I need to rent th e space because of these people with great seevi ce!!!
Michael, Edgar, and Scott were amazing. Easy to close the unit, super friendly staff. Definitely worth checking out a unit here.
Edgar was reslly helpful when it came down to recommending me my unit size to overall giving good customer service. Very clean property.
Michael was a great help!
I have never had such great service! ... From a storage place? Wow!!! Melissa, Scott, Stephanie, Edgar, all super stars!!!!! This the model for all other locations!- Jerald Garner
I stopped by on the way to the gas station bc my dad wanted to check their rates for when we move. We’re not moving until late August but the staff Michael, Ed and Scott were very friendly and welcoming. Great customer service.
Customer service is great at this location. Jasmine Lee was able to help me get the perfect space for my things. She also answered all the questions I had.
The staff there was excellent and very helpful I love this place and will recommend everyone to use them for public storage
Cuando hacen subasta
The manger Melissa was fantastic!
Scott and Melissa were very helpful helpes me with everything i needed. Very friendly
Public storage super cool let me get copy’s with there machine always friendly Melissa in the front helped as well as two other forgot there names feel bad but they were awesome !!
Someone broke down to my unit and stole my stuff even the place has cameras, work business hours 9am to 5pm. Unbelievable but happened!
I really want to thanks Edgar, He was very helpful and pariente.
Edgar was super helpful!
Me parecio muy bien i muy limpio
Antionette very good relief manager ! explained everything in great detail and helped! thanks her
Thank you Kamisha, Michael, & Melissa for the help
Good place. Staff keeps the hall ways smelling clean. And they'll help you for any of your needs.
Edgar muy buena persona la atencion que medio muy amable me esplico todas las entradas y las salidas y los horario gracias edgar.
Edgar and Melissa were very helpful and friendly .Helped me with eveything i needed
Michael Melissa and Kelsey were so great in making sure my storage needs were met...very friendly and property was clean ..thank youuu
I like to give a special shout out to, two of Public Storage's customer service reps, Antoinette & Kelsey. In the 15 minute interaction I had with them I learned a couple of things about them, their patience, helpfulness, with beautiful customer service smiles, I must say smart also.
Kelsey melissa and michael were great!! And helpful with my vacate thanks so much
One of the best customer service experiences I’ve had in a long time. Melissa the manager was very pleasant and informative. She answered all of my concerns with professionalism and a smile on her face. She also made sure I had everything I needed to keep my belongings in tact while in storage. I would recommend stopping by this Public Storage if you’d like to find a decently priced unit with a friendly customer service representative.
I would like to share my experience. I had made an online reservation and when I was at the property today the available store unit lock was not opening up with the master key for some reason. Micheal also tried fix the problem. The team was very accommodating and especially Antoinette tried to honor my reservation since it was the last unit. After I returned home, Melissa called me that another unit just got available within the same size parameters. I went back and Antoinette helped me to reserve the unit, showed me how to use it. I felt very comfortable, especially as female, the team made me feel safe and the also facility is bright and looks secure. I appreciate the team's helpfulness and their great customer service. I would recommend this facility to a close friend. Thank you. Rosie
Antionette and Melissa helped me a great deal as I had been having quite a crazy year. They helped bring a smile back to my face and I really appreciate that.
Athea helped me find the perfect unit for my last minute move, we talked through the spacing options and she was very thorough on all the details! They even have a. $1 first month special in case you need a cheap option for one month only! Thanks again for making my move easy on me. Cheers!
Thank goodness I found this place I made the reservation online and pay only $1 for the first month, the minute I finish the online I got a call from Scott from desk great and professional guy when I arrived Edgar walk me to the unit nice place convenient parking and open hours God Bless all the staff who work in this place Seek the Kingdom of God above all else, and live righteously, and he will give you everything you need.
Very friendly staff, very helpful in everything...
Thanks so much antionette Edgar and Andrew Scott where awesome at showing me my storage Unit and had great customer service made me feel welcomed and answered all my questions!
Micheal was really helpful thank you very so much
I went in to get a storage space and was very impressed with the customer service that antionette provided. She was very informative and patient. Even when i had questtions about the space and was unsure she took her time and went over details that were helpful in making my decision. Overall the space facility is very neat and well kept so the icing on the cake was the outstanding service provided by this great lady. Thanks Antionette i will recommend this place to friends in the future.
Michael was great! He even helped me load boxes in my car and really went above and beyond. Great experience!!
Very helpful and polite they went above and beyond. Antoinette showed me multiple storage spaces Melissa helped allot with getting the information I needed about my things being stored Diana and edgar all helped out. Moving isn’t the easiest of times so having the help really made the experience allot easier 5🌟🌟🌟🌟🌟
Great customer service, very helpful team :)
Good service, I recommend it.
Michael was so helpful and nice! I had never rented a storage unit before and he made it so simple and quick. 👍👍👍
I came in without knowing what to expect renting a storage for the first time, Melissa the manager stands out with her great customer service. I had so many questions and she answered them well. I came to the best storage is La.
Robert and Melissa were very helpful and with great service
Michael & Diana were super nice and helpful!
All three staff members jasmine, Diana and Michael were extremely helpful with the process of getting a storage unit. The experience was very smooth. Jasmine even though asked us to show us what all our options were. She also explained everything thoroughly but efficiently. We highly recommend this location if you’re looking to store items.
Jasmine, Diana and Melissa are very wonderful employees. Thank you so much for all your help! ~<3
Melissa Erick alexis are best customer service's!!
Great customer service by Jasmine, Melissa and Eric, all very knowledgeable.
I had an amazing experience with getting my first storage. Melissa was awesome, very helpful!!
Such a great place! Clean, and the staff was very efficient. Micheal helped me out with my move in progress, he was beyond helpful and really made the whole move in progress quick, easy, and dare I say fun! Thank you! I look forward to storing at this location!
Michael was a lot of help and really explained the process in great detail. Great Public storage location!
Michael was super helpful today. A man I would trust with my life AND my wife.
Not a religious person by any means, but Michael was a revelation. My belongings are in good hands.
Super clean facility, conveniently located. Jasmine is awesome. Thank you!
The price keeps going up everytime you turn around. Not very clean, problem opening and closing my storage door for over a month. Better places near by. Only 2 stars if that.
Great service. Good prices. Antionette was very friendly and nice. Great location 👍
This place is a great storage room. Feels secure and the people are friendly. Special thanks to Antoinette Melissa. She’s the best!
Jasmine and Diana were amazingly helpful great customer service. They both deserve a raise.
I came to this storage last minute and was helped by Jasmine and Diana. They got me in and out in half and hour, while answering all of my questions. Overall, my experience was quick and easy, I would definitely recommend this business to my colleagues.
Michael and Mellisa were dynamic in their service. Wonderful check in experience and transition.
My storage unit
Melissa and Michael were awesome, great service very polite!!!
Great customer service as they were able to cater to my needs as the unit I initially signed up for was not big enough for my needs, I was able to upgrade it to a larger unit and still got the promotional offer rolled over.. Much appreciation to Diana for patiently showing me the units difference and setting me up with no hassle. That's 5star service in my book... Nancy is nice too lol location is clean and well kept..... All in all in a smooth operation they have going on... Thank you!
Thanks for all your the help Melisa and kelsi great costumer service great energy. All questions were answered, super helpful definitely will be coming back/recommending this location.
Melissa eric reneshia nancy and kelsy were very helpful with helpimh me transfer my unit great service
Good rates and customer service.
Melissa is very helpful and super nice. Thank you!
Clean storage and building, amazing staff. Thank you to noemi for all the help. Highly recommend going here such a positive environment
Nice place the cashiers are very nice
This place was convenient and clean. The customer service provided by Noemi was very kind and outstanding. She did an excellent job. She took her time to show me the units and discussed the best deal for my demands. I would definitely recommend this place.
Customer service was terrible. The place was filthy and hot, and garbage everywhere. I will not store my stuff there. The owner should know what kind of staff they have over there and they don't seem to care at all.
Easy. Clean. Air condition controlled. Only thing is I wish the opening access hours were longer. 9:30-6 is hard.
This place is full of the kindest most helpful crew I've seen. They explained everything thoroughly so a storage unit newbie like myself could easily understand. I do wish the light by my unit was working but otherwise its perfect!
Great job ladies can not give 10 stars so five grate service NOEMI Y Nancy
Good service great place Noemi
I think it’s good. Antonette is very nice and helpful.
Antionette was very helpful! We had never rented a storage unit before, so we were clueless. She went over everything with us and showed us different sized units to figure out what we needed. Noemi was helpful too.
Well maintained facility. Great loading dock on the side. Nancy was very helpful in assisting me with my storage needs. Thanks!
I’m not one to write reviews... However, Susan and Silvia deserve some acknowledgment! Both gals were extremely friendly and helpful!! Thank you for making my move a little bit easier :) :)
This storage is one of the cleanest. I have never had a problem with my stuff here. Every time I go I'm helped by either Noemi or Nancy and these gals have some of the best customer service skills, they are polite and very helpful. I love that they have plenty of parking inside and outside. The hours are the best compared to other places. I recommend this Public storage and just make sure you take a lock, save you a couple of bucks.
Noemi helped me through all the process of renting the locker. Satisfied with the service!
Extremely smooth move in experience, showed up with movers and Slyvia, Nancy and Noemi greeted me with smiles and were all so helpful. Highly recommend this storage unit for anyone needed space to keep things in Los Angeles FIVE STAR
I was greeted by Noemi as soon as I walked in. She was very nice and helpful. We had small talk other than me getting a storage unit and then she gave me all the info I needed to know about the area and the storage and my monthly cost. She also offered and showed me items I may need for my move. Very professional and courteous. She deserves 5 stars
Can I possibly just store for one day instead of a month?
They got me the best space for the great price raelyce was awesome ahe worked hard to get me the best space I’m so happy I found the perfect place to store my equipment !!!
Seriously the best service around! I've been to a number of Public Storage facilities in down town and Culver City and this is by far the best one I've been to. The staff were pleasant and knowledgeable. Special shout out to Noemi for signing me up for my unit. She made the entire experience absolutely painless! I left there feeling great about my purchase.
Buen servicio muy amables y profesionales gracias Noemí Nancy y raylien muy bonito modo estoy muy contenta gracias muchachas muy limpio siempre
After so long with public storage I'm just happy with the girls here. They have been so understanding and caring. I want to thank Sylvia, Noemi, Alexis, and any of the other girls I missed. You guys are the best and the sweetest. I was proud to give you guys a review you deserve. Thanks again and blessings always.
Sylvia and Noemi were very helpful in explaining all the important aspects of the contract as well as showing the facility. They were fluent in Spanish to clarify everything to my mother.
No 24/7 access when I was told on the phone by the workers that they were. After driving down to the location we were told that it is in fact not 24/7. The location is decent and the lobby is nice and clean. It is a massive complex but unfortunately I didn't use this service.
Sylvia, Noemi, and Nancy were incredibly nice, helpful, and quick to help out with our questions. This was a great experience, and seamless way to kove from a big East Coast house to our tiny LA home.
Good service very clean and elevator was always working
Muy buen servicio precios comodos
Great service by Noemi & Silvia & Alexis!
Worst place, they steal your money. Don't rent here.
Hi Carla~ Hope you find my review well. I was looking for a space to store my boxes and made a reservation with this location. Carla was there to help me. She was very kind and tried to accommodate whatever I needed. She would show me around all the possible close available spaces and I was very comfortable looking around the site. If you work with her, she will try to find the coupons available as well. I even told her that I felt very lucky to meet her because I was afraid to see the place because this was my first visit such a big storage place...Thanks again Carla for helping me out today and get lots of God's blessings! F.
LOVEEEE THE SERVICE HERE, especially Naomi, Nancy, Sylvia 💖💖💖
Buen servicio muy amables gracias Noemí Nancy y Sylvia
Great customer service thank you Nancy noemi and Estella for outstanding service for going above and beyond.
Fun! The team is great!
Great advice great staff thank you Noemi Nancy and Estrella
I went to this location and Noemi was a big help on getting me a great deal. She was very friendly and answered all of my questions. Will definitely recommend this location and ask for Noemi.
This specific Public Storage is great! Naomi and Sylvia are incredibly nice and very helpful!
Great service awesome prices thank you Noemí y Susan
From the $1 first month to Noemi's great customer service; everything was smooth, efficient and inexpensive!
The staff was very helpful and accommodating. I haven't seen such excellent customer service in a long time! Kudos to William, Sylvia and Noemi! U guys are the best!! Thank you!!!
Si la attention fue muy excellent de parte de Silvia gracias
Silvia it’s the kindest persons that I’ve know, excellent persons and service. Thank you so much.
Great service and very helpful Noemi and Sylvia
Great service great price great staff thank you so much Noemi.Sylvia.Nancy ladies don't a great job
Buen sevicio Noemi Sylvia Nancy Jazmin gracias por todo.
Muy profesionales todas las muchachas y muy servisalez y esplican todo bien y el edifizio muy limpio gracias por todo Noemi Sylvia sigan igual .
Noemi was very nice and helpful! All the people working here are great.
After so many years renting with public storage these young leaders have taken better care of me more than any other manager. Manager Sylvia is so attentive and courteous. Nancy and Noemi are very kind as well. I couldn’t be any happier. They not only take care of customers but anyone who may just have a question. I’m very happy to tell anyone to come here and rent. Thank you ladies.
Excellent service, Mrs. Nancy and the crew were very helpful in the process of obtaining the unit and instructions were very clear.
Noemi was really helpful and laid everything out so it was easy to understand
Near my place
Good service always takes care of me any problems that I ever have they always take care of you
Very friendly staff Noemi she is a good costumer sevices Sylvia,& Nancy thank you Lady's. :-)
The staff at this location are the sweetest, *Sylvia, *Noemi, *Nancy!.. I always had my questions and concerns answered and addressed in a timely and caring fashion, while receiving quality attention to find the appropriate / affordable sized unit for my storage. Thank you!
The manager at this location is one of the WORST client facing managers I have ever dealt with. Public Storage should be ASHAMED of her and the way she represents their brand. She's beyond UNPROFESSIONAL and RUDE, with ZERO CUSTOMER SERVICE SKILLS and a flat out UGLY attitude! An example of her AWFUL customer service: I tried to plug my phone in to charge at the ONE power outlet in the entire building - ONE; after working in my storage unit for 4 hours. She YELLED at me, the customer, from across the room and told me I could not charge my phone there, bc I didn't pay for the electricity!! She's a MISERABLE, FAT, TOAD-FACED TROLL that doesn't deserve to be flipping burgers, much less in a management role representing a large brand like Public Storage. DO NOT rent space from this location, and if you already are, I recommend you move your stuff to a different storage facility not owned by Public Storage. I repeat, this woman is a disgusting, awful, disrespectful, rude, bitter cow that deserves to be fired for her poor customer service skills and complete lack of professionalism and savvy.
Noemi is the best she got me into a unit for a fair price, and a time crunch the staff is friendly and personable and the service is exemplary.I don’t know about you but this is the only place I’ll store my belongings 💯💯💯💯
Great,speedy service. Thank you Noemi & Nancy :)
Muy excelente servicio gracias a Silvia y Noemí hacen muy bien su trabajo y son amigables
Muchas gracias por la atención Nancy,Sylvia y Noemí la verdad excelente de lo mejor
They're a hard work group of ladies that helped us today noemi,sylvia,and Nancy thanks for everything
Super happy and impressed woth the level of customer service i received from Sylvia at this location. I went online looking for a storage facility because I was in between homes and had no place to go. Sylvia listened to me go on and on about my crazy story and was so empathetic about my situation. Not only did the online price give me what I was looking for in terms of affordability but the interaction i received made me feel taken care of. Very very pleased with public storage and I plan to recommend to family and friends.
great service from Noemi Plascencia very friendly and professional person
Noemi is the best. She entertained and explained everything to us. She was very helpful and polite. I like the way she tells about what is available product the you carry.
Naomi & Nancy were very helpful with everything I needed for my storage.
I Been Looking For A Good Storage place. So when to Public Storage And The Lovely staff greeted me with good graces. Nancy and Noemi we’re Very Helpful On The Suze Of The Storage And the Price. Their Super Friendly And Best Help.
This is the most unprofessional place ever. Silvia the manager does not know how to run a bizness also hung up on me.
Such an amazing service! Noemi helped us to find the right space for us! Thank you so much Noemi! We’ll definetly recommend this place to the people we know.
Needed storage for roughly a month. Noemi made the process seamless from her introduction and tour of the property through my move out and associated paperwork. I will definitely use Public Storage the next time the need arises again. Thanks Noemi/PS...
I don’t usually go out of my way to write these but in a pinch, both Andrew Ton and coworker Sylvia pretty much met my needs and more. Ton was courteous, considerate, and my favorite: concise. He didn’t go on and on about anything extra but instead really listened to me and gave me exactly what i️ needed, and was incredibly knowledgeable. Sylvia was nothing short of amazing. She was enthusiastic to help me, charming, and even made sure i️ was okay when she saw i️ was running a little behind with my unloading and gave me pointers! Thanks so much to these two, make sure you ask for them! I don’t know bout the other public storage spots, but the beverly blvd one at 20733 is the truth.
I'm able to store my things without having to go through people turning me down about taking up space
Friendly staff. Clean. Needs lighting in unit. Needs 2nd elevator working.
Some employees are very helpful and kind while others offer zero assistance, just depends when you go. The parking lot is on a slant so your heavy cart will roll all over the place. The hours are Not convenient for anyone with a job that's 9-5 and even when they are open they randomly close for hours at a time for staff meetings without any warning to the consumers. Additionally, the elevators are consistently broken and with 13 floors and a busy location, wait times are awful.
Fernando was really welcoming, understanding, and professional. Great customer service.
Fernando was great!
Very convenience to storage your extra stuff, attendants are very nice
Limited open time.
These lazy people open at 9:30 and close at 6! Most people's schedules aren't even compatible with that. That alone is a minus 5 stars
Do you allow people to sleep there?
Sylvia was very helpful and fast! Prices are fair.
I became homeless recently. Sylvia was very kind to me. Assisted me with my storage locker, and then told me about Public Storage Job Fair. I felt better after I left.
Sylvia was very knowledgeable and attentive to my requests and needs. In the past, I did not have a good experience with a different location. I think this current experience was so much more pleasant because of Sylvia. Thank you.
Need to store something this is the place.
Dirty bathroom unprofessional
Sylvia helped me out today and she gave me the best customer service. Really happy with everything she helped me with especially in protecting my belongings. Go see Sylvia and thank you Sylvia for being you!
Sylvia me ayudo con rentando mi primer espacio. Fue muy amable conmigo y hizo la experiencia muy fácil y bien conmigo le agradezco mucho. Y si alguien necesita storage vengan con Sylvia.
Super easy process, staff very helpful. Amado, the young gentleman who helped me was very thorough with all the information and went out of his way to help me in the process.
After visiting 2 other storage locations I liked this one the best. The customer service was outstanding. Desiree and Nancy went above and beyond in getting us the storage we needed. They made everything simple and easy and never got frustrated at my indecisiveness. The storage facility is humoungous and kept pretty clean, both elevators worked nicely and plenty of carts to haul around your storage items. The air-conditioning was a big plus. Thank you Desiree and Nancy for making my day a lot easier. Good job!
My girl and I had the best experience with an employee by the name Amado at The Beverly Facility, he treated us and and the other customers with with the utmost respect and professionalism. He does his job so well, at first we thought he was the Mgr. He took care of us in the way we as consumers want to be taken care of. God Bless with your new baby that's on its way <3 : ) Sincerely Very Happy Customer
Amado was great, so was Stanley and Princess! Thanks guys for the laugh and for helping me out with my unit!! :) Update! They (Armado and Stanley) were gracious to help us with our move in today even when we came in at the very last minute. Thanks again!
Stanley and his team at the Public Storage location were awesome. They called as soon as I made my reservation and then, when the space I reserved was smaller than anticipated they made it easy for me to upgrade to a bigger space right there on the spot. Then they called a few days after my move-in to make sure that everything had gone smoothly. The customer service is above and beyond and I would be happy to use them for storage again in the future!
5 stars for Willie Murcia. Great service. Very efficient. Would recommend to everybody!
We've been here not once but twice and each time Willie has provided exemplary service. Our owner Donne has never left with nothing less than a smile, good deal and assurance that our property stored here is in safe keeping. Thanks Willie and Diana!
The District Manager "Andrew" is beyond appalling and obnoxious. He doesn't know any consumer law, regulation and policy and while he is completely incapable to handle any issue, he will refuse to to provide you with his supervisor name, reason "I don't want you to stalk him". Excuse me? Really? The District Manager refuses to disclose who he reports to because he thinks I am going to stalk that person??????? WHAT THE????? PURE MADNESS. If Andrew can hide behind so much stupidity is because corporate lets him. Do not do business with this company.
The Property Manager, Willie was a great help to me. He knew exactly what to do and was friendly, professional, and great attitude. Really good service.
I started with Public Storage today and Nancy helped me out and was very nice during the whole process. Willie was a big help too!
Willie the property manager was really helpful .I will recommend this location to anyone .
I came into public storage a few days ago. This was my first time using a storage facility. Richard was very helpful and knowledgeable explaining prices and the best size that will work for me. He was so good that all my stuff fit perfectly in the unit he recommended :)
They like to over charge and they add 25 dallors every year to yor bill when u have been there for more then 7 years and i beleave they shuold take off of yor bill when u been there for more then 2years like 20 every year u ben there it sould take off 15 on yo bill if u been there for 3 years of loyalty. Each year yor there
Great facility, good customer service, friendly environment, clean facility, I recommend this facility for any storage needs.
Was in a Rush to store my valuables and Rick who was working that day, was not only efficient but a cool cat. He made paperwork easy and gave me solid options, made a stressful situation so not stressful....thx Rick! Plus the building is epic!
Fast - Great services Willie's friendly - service mind and ready to help you out!!!!!! Thanks Willie
very accomodating , courteous and friendly staff.
I worked with Willie today - such a professional guy. Helped me have a solid understanding of the facility and made me feel very comfortable leaving my furniture here. Thanks :)
I've rented at public storage before but by far this has been the best experience Willie the property manager was really friendly and helpful. I would recommend anybody to check this place
Stay away,.. They will tell you one price then once you arive they charge you hidden fees
Lorena me a dado un excelente servicio me alegro mucho the haber venido a este storage es muy limpio y muy seguro gracias Lorena
This place is awesomeness. Willie and his crew are extremely knowledgeable and my experience extremely hasty and welcoming. Thanks !
The manager, Willie, was friendly and very helpful. Even when the storage was super busy, he was helping everyone out! Five star review is because of Willie and the efficient facility he manages.
Willie was very helpful, and signing-up took less than 15 minutes
Excellent customer service! Willie assisted me in paying my accounts that are not at this location. Helpful and with a smile.
This facility is really clean and well lit. I had a great experience, Willie has the best customer Service. I highly Recommend this storage facility to my friends and anyone looking for storage!!!
I am so excited to be using this storage space! Willie was so helpful and explained everything very well. You da homie.
Everyone is really great and helpful. Shoutout to Willie !
Best service ever from Pablo greats deals great experience
Great Experience. The employee by the name of Willie was very helpful and made the moving transition pain less. I would recommend anyone moving or needing storage to go here.
I strongly suggest going elsewhere for your storage needs. The hours they post do not reflect their actual hours. Although they are staffed with approximately 4 members on weekends, they all take 'lunch' together leaving the office unattended/closed. This would not be a problem if you didn't have to physically go in to sign out a cart. You must put your name on a waiting list for a cart as they are locked up!! This, on top of the office being closed can take approximately 2 hours. The wait for the office to reopen at 3 pm plus the 2 hour wait for a cart really defeats the purpose of 'self-storage'!! We also found that ladders to reach top units are not in abundance. If you have an entire day to waste waiting around a storage unit....this is the one for you. If you value your time, please go elsewhere!
Willie was really helpfull and professional
Excelente servicio me ayudaron mucho gracias al señor willy
Shout out to Willy for his above and beyond helpfulness and customer service. He's the reason for the five stars. Not a bad storage facility, a bit expensive if you ask me, but clean and safe.
Great service from Willie and Denise!! Fast and friendly!
Willie is the B E S T !!!!! He saved me over $100. I recommend him! 😁
Hours very limited, usually only one elevator working and staff could give a damn.
Excellent Customer Service. Proactive and Friendly Employees and the Manager, Willie is very helpful..
I've been here for months now and I'm vacating this month and had so many questions, spoke to Linda and she was very helpful she explained every question I had and If I need storage again I will definitely come here.
What could go wrong in the BeVirgil triangle, once you figure out how to get inside it's a great space interesting 🔐 locks... You have to buy their lock but no lock cutter could ever cut it.
They had very good service and helped me out very quickly. The guy up front (Willie)was very nice and wanted me to get the best things for my stuff to be safe. I recommend people to come here if ever they need storage.
The access hours are pretty restricted compared to other locations. Otherwise a decent facility with friendly staff.
Thylicia is one of best worker in the world. She is so kind and professional. Thylicia! Thank you for your work
Thank you Willie!! You were extremely helpful and patient. You're the best!!!
Willie was great help through all my moving process. I rented with public storage before but this location is the best one by far . I will really recommend this location to any one
Monica was provided awesome service and helped me setup quick and easy!
Everything was so easy. Willie the manager rocks!
Willie and the rest of the guys gave me a very good service on helping me around on what I need. I really appreciate it. I will come back if I need you guys
AVOID AVOID AVOID!!!! Their storage units leak.... (and they won't do anything about it). Went to move my belongings out after 4 months only to discover that many of them had been completely drenched due to leaks in my unit. There was extensive water damage and some very expensive, beloved items are now essentially ruined. Needless to say, I was rather devastated and even more disappointed when my concerns were met with little more than a shrug, even admitting that other tenants belongings had been ruined too. Reached out to the regional manager but Public Storage is refusing to take any responsibility for the damage nor offer any help. So essentially I paid them to ruin my belongings.... Not exactly good business practices, especially considering their prices aren't cheap. The local staff was excellent for my move-in and everyone has been decent enough since, but I CANNOT recommend this place considering the damage to my belongings (and what sounds like a number of other tenants). Save your save the heartache and store somewhere else!!
Willie was really helpful.Dawn and the team was really help full.thanks for everytging.
Great service, I like facility, perfect job from Karolyn! Thank you so much!
Very organized business. Ask for richardo. He will give you the best deal:)
I came into public storage Ricky he was so great with explaining the storage and payment he is so helpful. This Public Storage is Great!!!
Carolyn was a great help! She explained to me everything that I need to know about Public Storage especially that it is my first time to rent. She is fun to talk with. I recommend everyone to try this branch if you need a storage space.
Willie is the Man, very cool, professional and always willing to help. Great personality, highly motivated and very friendly. Thanks soich
I moved to Los Angeles about two weeks ago and, due to the downsizing of my living space, needed a place to house some of my less-needed items. Quickly I found this storage space (very well located and easy to find). The entire experience was very simple and everyone there was more than kind. I was helped mostly by Dawn, who was as nice as could be and equally helpful. Dawn got me set up with a perfectly-sized space for what I needed stored, then got me signed up with my account with quickness and ease. She even held the boxes that I purchased for me overnight until I could come back and pick them up the next day! Very happy to have found somewhere I can trust my belongings with people I can trust to help me when needed. Thanks Public Storage, and thanks especially to Dawn!
Willie gave me great customer service and also his team was really helpful
Thylicia and Ricky helped me out. Great customer service.
Linda was more the helpful from setup to completion, as well as troubleshooting a technical issue quickly.
EVERYTHING EXCELLENT--LOCATION/PERSONNEL/MANAGEMENT/VERY SAFE N CLEAN..
Despite two horrendous experiences with movers, Public Storage saved the day both times. Dawn and Linda both were extremely helpful and helped me out when I needed it. The facility itself is nice and the rates were as-advertised. Couldn't ask for more. Would recommend.
Nice, big, and secure facility and its right off the freeway so its very convenient. It also looks like it has brand new units so its looks very inviting. They also have push carts that you can use for free. The place is very welcoming and inviting.
Willie and everyone here are great. They handled my reservation quickly and effectively! He made sure I was happy with every aspect of my unit! The best by far.
Willy and Ricky are awesome they helped my grandma with her storage needs. Friendly, Nivea, and safe environment!
Perfect choice, very helpful staff. Levi was incredibly helpful and patient with all my questions. Helped me choose the perfect unit for my stuff, and even helped me walk some boxes I purchased to my car!
Levi is amaaaazing and should be given all the raises and promotions!!!!!
Willie was the man! Outstanding customer service! Highly recommend!!
Levi is great! Quick and friendly check in.
So easy to sign up. Levi my sales rep was super helpful. pro - parking lot is secure behind gate so that you can leave your car unlocked for loading
Great Services from LEVI. Helped me out with excellent customer service and made my first time renting a storage an awesome experience. Very thoroughly explained. Easy and fast sign-up. Definitely recommend coming here.
Posting on behalf of SO, we visited this location in hopes to see a unit we previously reserved online for the promo price including admin fee. Upon arriving we were told we mistakingly choose a locker unit size vs a room, bummer right? Well not totally because of Dawn we were able to tour the facility and see several storage rooms which best fit the product(two appliances) we needed to store and the price range my mother in law wanted to stay in! Communication with Dawn was great, she was not over selling but made reasonable recommendations and we all were beyond happy and grateful with the service provided by her. From the greeting to the goodbye everything was smooth!
Dawn was great to work with!! :)
Reggie & Dawn are very helpful at this site
Willie was really helpful. He walked with me and showed me the different spaces. He clearly explained the entire process and it helped me a lot since it was my first time at Public Storage
Mayra, Willie and their team have been prompt and efficient in helping my wife and me move our things into storage. I went to several other storages and the security and customer service did not compare to this location.
willie is the man!!!!
Very smooth in and out. Make sure to pay on time, never fall behind and it will be great. Willy was very helpful and found a missing item of mine!
I was looking for a storage for my friend that needed it badly and I can't tell you how convenient this storage came to her assistance. We were greeted kindly upon entering the location. I believe Reggie and Mayra were present at the lobby. Both were extremely welcoming and were really helpful. I initially reserved a 4X3 "locker" unit but Reggie recommended a far better and superior unit! Ricardo ended up finalizing our deal and he was superb. He's a very friendly associate that is calm, cool, and collected- his patience was a great relief after moving boxes. Will definitely come back here if I need more storages in the future! Thanks!
I've already emailed my complaints to corporate. The place is dirty I can't wear nice clothes to get anything without getting dust on me. They locked me inside my unit and were laughing about it. There are people skateboarding in the halls and vey rude people that work there. I couldn't believe what this people did to me finally a customer had to help me out. No one heard my screams for help. I wouldn't use this pace if you paid me. And they are closed a lot no 365 here.
It's all about Mario at this spot. He's amazingly calm, super kind and really resourceful. Perfect for customer service, perfect reflection of what I fully expect this brand to be about -- since this was my first time, I have no other benchmarks. I honestly couldn't be happier.
My sister and I were in search of a storage. It was our first time dealing with this kind of stuff so we were out to price check but we came across Wendy who was of great help. She broke it down for us and even gave us a great deal. She was just so professional and friendly. This place was perfect we did not have to look elsewhere. Couldnt have asked for better service, thanks to wendy.
Wendy was extremely helpful in both of my consecutive storage rentals experiences. Not only that she guided me through the whole process, but she always offered creative solutions tailored to my needs.
MARIO WAS VERY HELPFUL AND RESPECTFUL I WOULD RECOMMEND TO GO TO THIS PUBLIC STORAGE
Wendy was very helpful and attentive to my needs. All around great experience and stoked to now have a space there!
From Mylette Moore: Mario the manager, is an efficient, polite professional, a joy to do business with # 522.
The staff was really helpful , I went to get a unit after 5pm and Wendy stayed with me after hours until I finished moving all my stuff :)) THE place to go if you need a storage unit !!!
It is always difficult to move, but when you have a place to store your valuables where people care about them as much as you do, it makes it easier and give you peace of mind. That is exactly what I received when I placed my items in Public Storage on Beverly Blvd. The Manager, Mario, was extremely professional and friendly. I would recommend this facility to anyone I know who is looking for a place of storage.
Thanks to Ruby for an awesome experience, quick and friendly service.
Nice storage space. Staff Wendy was nice and patient.
Mario/Wendy/Christian do their job and service was awesome
Christian was a great guidee
I must say service with Alex Torres has been an excellent experience for me they told me in every way possible to win Mario the general manager is a great help in a very awesome dude I would everyone I know.
I came in to get information about my unit. Cristian was very helpful and helped me understand my account. If you need any help go with Cristian. He is very friendly and helpful
Loved the experience at this public storage. The great customer service by Wendy ensured me I was in good hands. Now I know where I can store all my stuff without worries.
Mario was a joy to work with. The facility is clean and easy to get to... the staff was really helpful and friendly. Some times these tedious tasks can get drawn out and confusing...but, the whole experience was quick and enjoyable.
Mario is the best working hard the is staff good gorgeous ,helpful freindly
Thanks Reggie! Appreciate your help finding the perfect storage space. And cleaning the space!
The most welcome staff! Thank you for helping me with my stuffs! I appreciate all your attention Mario!
Excellent personnel, reggie, who assisted me, well versed with all information that I should know about the storage property. Very helpful, friendly and very good personality. Place is clean and well ventillated, everything is in order...customers service-oriented...
They are always nice and try to give further help than I expected from them. I highly recommand someone looking for storage to come to this place
Mario !!... The property manager was great , very courteous ! & made moving easy =]
Mario and his team are fantastic with their customers. You are respected and the facility is second to none. Thanks PS!
Mario was very helpful!
If there's one storage facility I'll store my stuff, this is the one. We've been storing our stuff here for quite sometime and the Property Manager Mario and his staff are doing a great job. The facility is very clean. Customer service is superb.
Mario was incredibly nice to stay open late for me so I could get something for my husband as a fathers day present. They were very helpful and it's a very nice facility!!!
Reggie helped me today and he was very nice and has great customer service skills! Really great guy! Thank you public storage! :)
Mario was helpful and informative, made my transition smooth and efficient. I honestly have no complaints. Would definitely recommend this location to others.
Mario has been awesome. Made it very simple for me. Thank you very much!
Had such a great experience with this storage unit. I initially called their customer service since I was unsure of what size unit to get. The lady on the phone was very helpful and helped me reserve the perfect size unit and offered me this location. When I got there, the staff was super friendly and upbeat (s/o to Reggie and Mario!) The unit is very clean and easy to get to and the staff is extremely accommodating. I would recommend this unit to anyone looking to store their belongings.
Amazing service! Very friendly and welcoming. Enjoyed my visit :)
Needed storage on Friday and I got 5 star service from Mario and Denise ! They were very friendly and explained all that paperwork that I signed . I had a lot and of questions thanks!
Mario Wendy and Denise were great the gave me 5 star service!
Crew and manager are all proffesionals!! awesomeness!!
Excellent service by Wendy and Mario
Wendy and Edith do an amazing! Super courteous and helpful, highly recommend this location. Ask for Wendy
Wendy is the best!! Great customer service and clean facility, will recommend to everyone who needa storage
Mario Wendy and Edita son muy buenos y ayudan mucho... me encantó se servicio
Love this location, they are by far the most helpful storage facility I've ever dealt with. Mario is awesome and super helpful. Especially when I forget the gate code! The rates are extremely reasonable and units easily accessible.
This was a great experience mainly because of the store manager Mario. The locker we got was size small. And we had to climb a ladder to get to the locker. It was really difficult to get larger boxes up because we had to climb a ladder with the box and I'm not very strong. I recommend bringing much smaller boxes. Mario really helped us by actually carrying one of the boxes up the ladder for us, which was extremely helpful. He was also very accommodating and I recommend working with him if you go to this public storage.
Mario,and reggie gave me a good service,really good service
Reggie gave excellent customer service and explained everything clearly.
The location is easy to get to in and out off. Mario is very friendly and is my lifesaver. -Marisol.
Mario helped out a lot was fun and very helpful with information. Made it a great and easy experience.
Reggie Morris did an usually great job helping me today. I really appreciated his great attitude. He is an asset for your company.
Mario was very helpful, he provided us with great customer service. This facility is very clean
Wendy helped me this morning and she was really great! She was fast and very knowledgable. I would recommend coming to this public storage, they seem to have great customer service!
Wendy was very helpful answer all question. Clean and dust out unit
Wendy was awesome! 5 stars all around!
I have to say that my experience with the store on Beverly Blvd. in Los Angeles has been the best experience I have ever had with Public Storage, and I have had quite a few storage units in various locations. The staff are very friendly, approachable, and patient. We had to switch the owner names of two of the storage units, and Mario was very patient, friendly, and helpful with the paperwork process. He brought us laughter and kindness to our stressful situation of moving and decision on storage units. I would highly recommend this place. I am very fortunate to come across them.
I've stored furnishings and other items at this location at two separate times - both for more than a year. I have just recently emptied my storage unit, and was again happy with the service and location. The new renovation looks great. Mario, the manager was always friendly and helpful whenever I saw him or had a question. Thanks.
With the current facelift and general confusion, the property manager has maintained composure in handling critical issues such as lock changes, occasionally making storage rental due calls, and suggestions, helpful to company and client alike-Thanks, Mario!
Mario is soooo sweet and very informative. I would recommend this storage place!!! Great Job!!!
Excelente atención de Mario y Edith. Aracely Agradecido. M.Coromoto Rosales
Simply amazing Facility. Great and friendly atmosphere with helpful front desk personnel. First Impression is the most important thing. If you deal with customer with respect and good customer service, what else can you ask for. And having a manager like Mario, well for sure they're going to have a lot customer... Thank you Mario, Edith, Patricia and Wendy...you're the best!! Here's five star for you....
Excellent service! I am a satisfied Customer. Highly recommended!
Our experience with Public Storage has been great. Both my husband and I are very satisfied with the employees at this location. Any time we have questions or concerns they are readily available with answers. Considering that we've been to other storage's and they don't compare to this one. On the professionalism and their willingness to help.
The best storage in LA hands down. Safe clean. The staff is amazing, they helped me with move. Mario is a star ask for him Wendy or Edith excellent. That's the team!!! Thank you!!!!!!
I'm very big on customer service and Mario was the best at it. He made me feel comfortable and was very precise on my plan and what it will intel. The place was being renovated while I was there. I was informed my items will still be safe. I would recommend anyone there just for the customer service service alone.
I just moved into a unit here and it exceeded my expectations for a storage place. The facility was in great condition because they've recently renovated the building so I felt assured that my stuff is safe. The move-in was somewhat a hassle, because my mother couldn't decide which storage unit she wanted, but they were very patient and friendly while showing her multiple options and even allowing her to change her mind once she already signed a contract for another. The staff was really superb and made everything super easy, especially Wendy and Mario who helped us.
Reggie was awesome and the building looks like it's in great shape. Not too expensive either. Thanks Reggie!
Mario is very friendly
Mario and all his staff are very helpful and professional. They very clearly explain everything. The facility is very clean. Their location is very accessible.I highly recommend them.
The manager is sooooooo nice and helpful!!!!!! Love this place!!
Aracely was great! Very helpful!
Friendly staff. Mario explained everything thoroughly
Great manager- Mario is awesome, helpful and patient ;) very new clean and bright spaces. Store your stuff here!!
I've used Public Storage for years and this location is great. There is plenty of parking and always enough carts available. The staff are very friendly and accommodating. The units are clean and well lit. This hundred year old building is being completely remodeled and is shaping up nicely..
Prices are great, all new units being installed. I like the staff and they are helpful. Would recommend to anyone needing a storage.
Nice Facility with great staff. Their currently renovating/expanding the storage facility, adding new bathrooms & and adding more storage units. The girl behind the desk always has a smile for me, she's friendly and very helpful! The manager is super cool too. I lucked out and got a storage unit on the 1st floor. Ample parking with carts available for loading and unloading.
MARIO IS A GREAT PROPERTY MANAGER HE ALWAYS HELPS ME IN WHATEVER I NEED AND ALWAYS RECEIVES ME WITH A SMILE. ROSA IS ALSO VERY NICE, I WILL RECOMMEND THIS FACILITY.
Rosa y mario atienden muy bien son amables y muy respetuosos me encanto su alegria se los recomiendo
I was delighted to find polite, professional, and friendly staff members here. Everyone (without exception) at this location was knowledgable, helpful, and smiling regardless of the hour of the day, facitity renovation, or LA heatwave situation. This location is very clean and organized, highly recommended by this reviewer. The building itself is a landmark in our city, and it seems rightly secure to store nearly anything here. Hats off to the manager, Mario...he completes (and further exceeds) his duties with ease and effortless expertise.
I just booked a unit here, and though I haven't been renting there very long (obviously!), I must say the staff today were wonderful. Rosa was especially great (she helped me), and the other two girls seemed cool too. The place may look a little run-down, but it's simply because they are facelifting the place and doing construction on it. Otherwise, everything works, PLUS they ensure you have a cart because they keep them secured and you must use an ID to take one out. Love it! Hope this helps anyone looking for a decent Public Storage place.
Hallo, My name is MOUSSA TOURE. I've been a tenant in this facility since 2009 and i'll still be there as long as i'll need a space because i not only get better service and a lowest price, but they treat you well and with respect. This last staff is even better and i couldn't get them a better rating because i have all the privilege a person can get. It's like they put all the best workers in one place. Starting with BRETT the best district manager of all, follow the greatest property managers you can have such as MARIO, ROSA, and JECELYNE all the way to the last one. And better yet, the place is getting nicer and nicer because of the remodeling thy having at this moment. Thanks
I moved in here about 2 months ago. I have no idea what these other 2 people encountered. Especially the most recent person. I've found the staff knowledgeable and very helpful. Always accommodating, even the manager that was referred to as, "full of himself". I could have received such nice service because I am a man and was with my gf. Who knows. Or these 2 people could have been douchy assholes. I was told I could bring my own lock if I wanted, I didn't. I was told about the insurance, which I also noticed on the website.... I know I want to protect my stuff, don't you?!?! We need storage they need profits, give a lil get a lil. get over it.
The manager here is really full of himself. If you ask a question he will start off by complaing about having to answer it. Then afterwards he will very abrubtly answer the question and anfterwars will not say "can I help you with anything else" or anything. Not even a good bye. Bad personality bad customer service and they will auction off your items. DO NOT USE! Bad customer service all around.