Public Storage Self-Storage Units at 2500 W 6th St, Los Angeles, CA

Dino and Jocelyn were fantastic! Both were incredibly helpful on a stressful day. Highly recommend!

This public storage is great overall and Dino is the man!!! He helped get me a discount on my unit more than a year or 2 after we first moved in just because he was being helpful. Who does that nowadays. Sadly very few. 5 stars!

Dino was amazing! Super helpful and made sure we understood everything!

Fueron muy amables y me explicaron todo muy claro excelente servicio hecho por Dino y Jocelyn

Centrally located near MacArthur Park. Clean and safe units to store things that are precious to you. Friendly and knowledgeable staff. Dino and Johnathan were super helpful and took great care of me today. Thanks again!

Dino was knowledgeable and fast paced. He knew the business and made it easy to understand. I’m a 1st timer with Public Storage and I feel good about it. Downtown LA location.

Dino & Jocelyn helped me out so much !! Made ever so easy !

Dino y Jonathan son muy amables y profesionales me ayudaron mucho en lo que necesitaba gracias

Had a great experience here. Jocelyn and Dino helped immensely and had great customer service. Thank you!

Dino was very helpful with his guidance through the facility. Jocelyn was very helpful when it came to parking and the handicap spot. Thank you tem.

Jocelyn gave me a great experience here with her customer service and being so attentive. Dino I can't thank enough for his help when my daughter and I were there. Very knowledgeable and communicated about unit sizes. Overall a very friendly staff and clean business.

Where should I start…I had NO knowledge as to what to get how big or anything and Dino went ABOVE and BEYOND to help me even after I THOUGHT I was getting the right unit..he walked me upstairs to physically show me the next size up before purchase… THANK YOU SOOO MUCH and to the manager that works with him GREAT DUO !!! And she keeps the place smelling and looking clean on top of the dope WELCOMING vibes. !!!!

Sr Dino y y la srta Jocelyn son muy amables eficientes100/100 gracias por todo

El muchacho Dino y Jocelyn nos atendieron muy bien y el.servicio fue muy rapido

Manny and Dino are two super cool and nice people working here. They really help me a lot. Appreciate

Manny and Dino provided excellent customer service and went above and beyond to make sure that my issue was resolved. I'm very pleased with the outcome and would highly recommend them to anyone in need of help.

Very kind young lady who works there on Saturday morning...

I rent a space and my couch it doesn’t fit and I left outside and the next 2 day the stupid b charge $150 to move my couch they destroyed never gonna forget these she’s gonna pay with Karma

Good morning this is Bev Anderson and I'm talking about Dino and Johnny they both help me at Public Storage I appreciate it there are really nice and gentleman and to help me a lot and you should come and check out the business have a great day God bless bye

Muy amables Sebastián Yoselin excelente su atención gracias

customer service is ok, over priced ( it was recently a price increase, it was probably "inflation") early closing.

Una persona muy educada Y atenta El joven dino

El personal muy amable y nunca tuve ningún problema me atendió 2 jóvenes my amables dino y Johnny los recomiendo

I went today to pay my rent for the upcoming month and was helped by Dino. He was very helpful and also told me about an upcoming rent increase. He also mentioned that there are smaller units available for a lower price. As the increase isn't for two months, I asked about a few of the smaller units and their prices. He was nice enough to look up a few units for me and their rental prices. I now have time to consider if this is a option I want to do. Thanks Dino for the info.

Dino and Sebastian the very polite nice service they help me very good

Dino y sebastian muy buen servicio excelente y gracias 🙂 👍

El muchacho dino y Sebastián Mi haceron el ayuda rápido y muy bien recommendo a este negocio 10/10

I didn't know anything because it was my first time in the warehouse. It's all piled up. I was lucky to meet Dino. He was so kind to explain to me and helped me completely

My experience with Dino I highly acknowledged his Customer service skill Very likely I'll be working with him again way amazing and understanding and compassionate being. I rate Dino 5 star so here it goes Thank you so much Dino for everything.

I went in today to make a storage payment for my mom and was assisted by Dino. I received a pleasant and professional transaction from Dino. As soon as I walked through the door, I was greeted with a warm welcome from him. I had a few questions about services and products from Public Storage and Dino answered them patiently and knowledgeably. All in all this was a great experience.

Customer service is over the top Satisfaction forsure !! 10/10 recommended 👌

El processo de public storage es facil y rapido , entre para un espacio y lo agare por un especial bien buena gracias a la ayuda de dino y jocelyn

Dazia is great

Professional and courteous customer service

This review is regarding the horrible customer service provided by Quincy. I called to inquire about the different rates and he asked me what date I needed the unit by when I told him I didn’t have an exact date yet he rudely stated “just call back” and hung up the phone while I was still talking. Personally, I would hate to have an employee with this attitude working for my company and it is a major disservice to your clientele.

PLEASE BE AWARE - This location charged me an extra month of storage (after I cancelled in person and online) and now 2 years later I am getting calls from a collection agency lol the elevators did not work and the staff were rude/barely there. Maybe this place has changed but just be aware:)

I had my unit for a little over a year, I never experienced any issues honestly. Parking can be scarce on the inside of the facility but there’s meter parking. The area is a little sketchy but the staff, especially Sebastian keep the facilities clean and safe which I appreciated the most. sad to leave but happy with my experience (:

Jocelyn your clerk at Public Storage was so very helpful understanding PATIENCE with a sweet spirit. she really did make my day. she was so sweet and loving and caring.There should be more special souls like her in this world. Thx U.. GOD BLESS YOU. Sincerely E. Terese at Glendale Public Storage

Horrendous

Dalila es una persona muy amable y dedicada a su trabajo le doy un 10 en atencion al clinte

Jocelyn & Sebastian helped me especially Jocelyn she was very respectful helpful, kind & made Sure everything was ok ill be back

They need to update their hours since they are never open at 930. Smh.

Jasmine was so helpful, we got there a little late and she stayed late and ensured our experience went well!

Stefany was extremely helpful!

Muy limpio el lugar y los muchachos muy amables para atender a las personas. LO MALO Q VEO ES QUE EN ESTOS DORADOS TIEMPOS NO DEBERIAN DE COBRAR TANTO CUANDO UNO C ATRASA CON EL PAGO DEBERIAN DE ENTENDER Q NO TODOS GANAMOS IGUAL Q ANTES.🙏🙏🙏😷😭😭😭.

I have rented at this storage for a while and the staff is always courteous and helpful. I would like to especially thank Jocelyn for her assistance with an account matter, as she was very professional and kept me informed. While I am not happy with the constant rate increases, my experience with the staff and facility have been great. Thank you!

Excellent service. Knowledgeable of operation and polite. Pleasant personality. Asset to your company. Thank you Jocelyn and Jonathan

Monday - 6/19/23 I came in Monday morning and realized that my unit space was small, for Iwhat I needed to store. I came in an I had Jocelyn help me out. She was very Informed and curtious and helpful! I told her my situation and right away she got on it and found me a bigger unit for a heck of a price. I was worried I was going to pay an arm and a leg but not to worry Jocelyn had me covered! She went above and beyond showed me the unit walk me through the process and explain the bussiness hours and when my bill was due next. I was very comfortable with the location I chose. I'm definitely got a 5 star service, I would recommend anyone I know to come here. And when they do ill tell them to ask for Jocelyn! She's got your back covered.

Alex and Jocelyn were awesome they setup me up quick!

Great customer service. Jocelyn the property manager went above and beyond to accommodate our specific needs. Will highly recommend this facility.

Jocelyn snd Alex were amazing today! Thank you for everything

UPDATED REVISION TO PREVIOUSLY ENTERED (6.1.2023) REVIEW BELOW........ (Entered on 6.5.23) DO NOT RENT AT THIS STORAGE LOCATION!!!!! EMPLOYEE "Wil" at this location is an UNPROFESSIONAL, INCOMPETENT, RUDE NUTJOB!!!! (Entered on 6.1.2023) Although the surrounding neighborhood is not the best, Sebastian, Alex, and Joslyn are the ABSOLUTE BEST in terms of overall customer service and helpfulness!!!! The staff at this location really go the extra mile to make every interaction DELIGHTFUL!!!

Throughout my ups and downs while I was undergoing an experience with a broken neck for the past three years Jocelyn has been awesome THANK YOU ♥️🌼🧿🧿🌼♥️

It was more easy and simple than what I thought. Jocelyn helped me and all resolved in two minutes!

Jocelyn, and Alex are always super helpful! I also always have positive experiences with the staff in general. Cheers!

Jocelyn and Sebastian are amazing! Always here to help me

Jaysilin y sabastian buenos trabajadores

Sebastián is helpful!

Joscelyn and Sebastian are very helpful and I appreciate their unmatched work ethic and customer service.

M atendió Jocelyn muy bien y m dio el especial del mes es muy amable

Joscelyn she make my day. I had late fee and she did waive it for me and I'm very happy for that it lot money, she very professional and every time I came to office she always do her best to help. and I'm thankful for her services 🙏 thanks you again joscelyn

Will and Jocelyn are great! Thank you !

Jocelyn and Will were extremely helpful and nice. Answered all my questions and helped me step by step.

Dazia has excellent customer service , made everything super easy for me

Dazia is the best , helped me with everything

Muy mal servicio muchas veces no funcionaba el elevador y tenia q bajar mis cosas cargando x las escaleras desde 6 piso

I previously had a bad experience at this storage site and I can tell that a lot has change. We were on crunch time due to some last minute changes at another location Jocelyn and Jesus really saved the day. We came around 4:45 and they quickly got us registered and moved in, even stayed a couple of minutes late to make sure we were all good. They turned a very stressful day around in a matter of minutes!!!! Thank you guys so much

Por qué los precios los están subiendo demaciado altos y rápidos yo después de pagar $84 dólares ahora estoy pagando pagando casi los $ 150devereian de ser un poco concientes no solo ver su beneficio

Jonathan was the best 100/10 service. Would live here so he could be my door man.

John and Jocelyn are great! Helped me find the perfect space! The two Js make a great team

Will and Jocelyn are great!

Tragically i have t get storage to keep my stuff, Public Stprage on 6th St. is the closest to me. I went there to apply for storage place. Jocelyn or Josephine her name who helped us all throught out the process, her customer service ability is superb, she was very quick in getting things done and very friendly, that smile girl.....and she posses the aura of genuine CSV representative. Kudos to you my Friend and good luck.

Sebastian and Jocelyn are the best ! They are kind and considerate, they help everyone that needs it and always allow me to use the restroom, they also keep the restrooms nice and clean considering the area we are in

Sebastian and jocyleyn have great service 👍👍👍👍👍

Jocelyn fue muy amable un gran servicio al cliente y la locación muy limpia quede impresionada de lo limpia que estaba tanto la oficina, el parking sobre todo el elevador los pasillos y dentro de las unidades , visite varias sucursales y la última sali corriendo de lo sucio que estaba por dentro. la fachada muy limpia pero cuando entras al parking o al elevador dan ganas de vomitar. Gracias Jocelyn por tu servicio y amabilidad y a todo tu team por tener el establecimiento super limpio y sea un lugar que da gusto llegar.

Very clean facility with very nice & friendly staff, especially Will.

Jocelyn was extremely helpful. I received a phone call re an urgent matter with my unit. I am here now with Jocelyn and thank God I was called because it had leaked in my unit due to a recent downpour of rain. We are mopping the unit as I am typing. Because of Jocelyn alerting me there has been minimal damage from flooding. Thank you Jocelyn!

Muchas gracias Angie

Sebastian and Angie really helped me out with picking and choosing a storage that works for me and my business partners. Thank you so much, you guys are the best

Muchas gracias por el servicio

Will gave me such an excellent service Great experience 👍

Angie y Sebastian t are the best

Gracias ángel por su servicio mi familia lo a Gracias

Moved here since my previous storage is getting demolished. Angie was such an angel, made the process very smooth and no headaches. Went above and beyond to ensure I understand everything, showed me a step by step process with my unit, great conversations, and even allowed me to fully move all my stuff in despite circumstances. I am very pleased !

This review is particularly for Angie from Public Storage as well as the location. She is always so welcoming, attentive and professional when it comes to treating people. Going above and beyond to help me as I’m sure exceeds my expectations in customer service, a prime example of a excellent employee always in a great mood . The facility is clean and well kept. I fully trust this location with my belongings under her management.

Gracias Angie y William

Great customer service. Angie made the experience easy and pleasant.

Angie and Sebastián are great helping with information and things I made need to make my stay a pleasant one. There Customer service is the best in the business.

Awesome service

I have been at this location for over a year now , I have a ground unit directly across from the office .i also store & run my wholesale liquidation business from my unit . I was asked to give my rating today on the facility and staff . I was Grateful to share my experience...5 stars I would also like to thank Angie & Sebastian For Keeping the facility clean and up to date .....i also added pics to show how clean we keep it Here

This Storage is good because it’s convenient for me it’s close to my house. Will was kind and very helpful in processing the move in paper work for me. Very nice and friendly guy. Angie was nice to call me back the day before my move in was scheduled just a friendly reminder. Thanks Public Storage for all you do.

Angie Rocks !!

Angie and Sebastian were so helpful and kind. I really appreciate their help and humor and overall professionalism.

Thank you Angie and Sebastian

I don't know what I can say more of Angie than how you would feel when you have encountered Angie's assistance here at this Public Storage location. I have struggled, I'm sure alongside with many others during this pandemic. In the times I've needed assistance/ someone to communicate well with and help me problem solve or go above and beyond... It has been her. Her professionalism but also her personal relation skills have lifted me out of some very stressful and sorrowful moments. I've had a brother pass away, had to leave my job in California, travel to be and help with family across the country all during the pandemic. It has been difficult to navigate at times. But I have found in those moments, the littlest things count. The moments when you hear, understand and show compassion... those moments can lift stress out of your body, can lift grief long enough to feel blessed and feel like you can take another step. I truly thank you for all of the heart and mind that you invest in your job. It matters. It's why i keep my memories still in your storage unit there while I navigate getting back on my feet again. You walk the walk and I'm so grateful to have had you as my person there at PS.

Great staff very friendly

Sheyla & Sebastian were extremely professional, polite and attentive! Great experience and made me feel Comfortable and safe storing my belongings there! A1 customer service!

HORRIBLE. This place is awful. Closes at such early hours giving you not enough time to get back after work and gather your belongings. Makes trips incredibly inconvenient, and most of the staff are super unhelpful/ don’t allow 5 minutes past closing hours. Every trip here was a complete inconvenience and nightmare. DONT recommend. Try changing your hours to times that people can actually visit.

Ilse is awesome 👍 she took the effort of showing me the different unit available and did the paperwork. I'm sorry that my sister is undecided yet. We will be back again tomorrow

Great people.great staff.great storage.clean bathrooms.awesome

Great service👍🏽

angie was very nice and professional she help looking look in to a unit size that was to my liking also facility was really clean

Don't trust the storage prices here. After 5 months, they raise the rent like a thug. It's a unconscionable company that raises the price from $18x.00!to $25x.00. It is a place that raises the rental fee outrageously by taking advantage of the loophole in which it is not easy to take out the luggage once left in it. It is a place where the rent for a storage in the $180 range will increase by $70 in 5 months.A different storage is recommended.

Sebastian & Angie provided me with great service. Facility is always clean!

They do the job properly. And that's what is important

{UPDATE} I am a long term customer (almost from beginning). First year was awful because of there was no elevator and we had to wait a long time for workers but in past 2 years every thing was great and I am happy with this facility. Just prices are going up and it is understandable because price for everything is going up. So i am gonna change my review to five ⭐⭐⭐⭐⭐ because the workers are nice and I am happy. Just do something for the rent! Thank you

Made everything simple, friendly, professional, and I love the security

Awesome people! Great spaces and building. In a rough area, but they keep everything safe and clean. Well-managed — everyone out by 6. No wood in the units, as I see often. Good ol concrete, which is what you want. Honestly couldn’t be happier!! A+++! Thank you! 🙏

Excellent place for your stuffs, thanks Angie for your help and be so kindlees.

Angie & Sebastian have great customer service and facility is always clean and up to date

The facilities are clean and well lit.The staff in the office were helpful. The parking area on the ground floor smelled like urine though.

My friend-girl Angie. Millions are gone again due to cocie, I became a victim of eviction during the awful dis-ease. Without connectivity and the ability to share knowledge of how things all accumulated over a 2 year period of self imposed isolation as perscribed by the government and health associations hard pressed to come to a solution to the development of yet another episode of the last plague, AIDS, like many others details of identity theft and major infringements on the disabled, eldely and retired, such as I became mute as the opportunists, sharks among all societies made an unfortunate situation a positive in many ways for the unseen and too long and far too often overlooked to be given a rare window of opportunity to have what the have nots would never have had ... Life, artificial happiness and the freedom to just be happy for once. There are no negatives merely voices unheard, lifestyle never known and from time to time a chance to make a difference and make a world happen that in many immature but real ways was not allowed to happen because of power, money and a lack of choices or parenting. I met a wonderful woman that manages Public Storage on Wilshire Blvd near 6th Street that has become more than a business association, she is my sunshine and as a retired professional born in 1964 and retired from a life of too many business ventures, self made, entrepreneur and everyday recration of self, I can say she should be far more than manager, board members and regional supervisor would be a placement suggestion from me, Rodney Williams, now homeless, very stable, mother to most, spiritual healer to all and the best damn connection to know from Newark City Halls straight through Jimmy Carter, the Marines, blah, blah, blah, Putney Vermont, email c. Gratitude to Italy, Get many, Russian hospitality, Armenian tradition and on and on. She is the bomb and we both have super cool dimples and I'm going to give her the biggest squeeze hug ever after I have moved on to my new real-world estate address. I am presently in the absolutely best place ever, Thank you Path, Weingart and all the workers there, I appreciate you and your tolerance, it's not easy being around cra ky old men. Public Storage 2500 Wilshire Blvd Los Angeles,CA. Best Manager ever. Xoxoxo Angie

This was such a great experience. Angie helped me with opening a new storage unit. She was extremely polite. It was an easy process and she was super nice and answered all of my questions. I couldn’t have asked for a more thoroughly job. I’m happy I chose this location!

S/O to my Taurus twin Angie she was extremely helpful!

Sheyla y Sebastian fueron muy amables!

Great assistance! Sheyla helped answers all of our questions and provided the best services I ever got.

If you get a storage space here expect for it to flood everytime that it rains.

Great and Clean place! Angie was super helpful!

I’m always bugging the girls in there to use the restroom. I work across the street so they are the closest. They are VERY VERY clean!!! And the employees are always SO NICE! Highly recommend!

Vance has great customer service and he help put my key on ring to lock my unit today.

Angie and Sebastian are really great. !

Great customer services. Thank you guys

Excellent teamwork, very accurate and efficient management team effort. Whatever Angie's doing, Sebastian's Always covering her back and vice versa. These two make self storage Experience flow so comfortably. I loved and respect their professionalism, you don't get that that much these days. Sebastián with his sense to hop to whatever a customer needs while still maintaining the desk. Angie: so strong(mentally) Also jumps to solute the issue. Not afraid to get out the office and get her hands dirty, I love that. This is by far the best storage unit I've ever Did business with. 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

Convenient hours. Great customer service with Angie and sebastion. We'll maintained, convenient pre ordered spaces.

Great customer service nice and friendly workers I can't complain.

angie tuve una experiencia maravillosa

I had an issue with billing on a unit I am renting. Staff person Nelson reached out to corporate and was able to resolve it quickly. He provided excellent customer service!

Phone agent booked transaction before arriving to location and made the experience expedient and stress free.

Great customer service from angie an stephanie very polite an kindly an there to answer all questions

Angie and Stephanie are the bomb, come down to the storage unit they’ve got great spaces are great prices and great service from friendly people

Thanks You Angie

Superb customer service! Employees were very nice. I asked for a unit that I prefer and they find me the exact one that I wanted the next day.

Sebastian and Nelson are very nice and always keep place clean very helpful

Great job Angie

Thank you Angie and Sebastian

Thank you, Angie and Nelson!

I’m reale proud for this store reale give me good customer service Aracely and Mario help me to removed my restrictions on my account

Spoke to Angie in the morning regarding a unit I was looking for she told me she will give me a call once a unit is available . it was an amazing experience talking to her over the phone she’s very polite

Thanks Angie and Stephanie

Mario and Scott are the best. Always so helpful and bring a positive energy. Deserve a raise and best customer I've received. Got water for my dog and everything. P.S. THE ON SIGHT MGR.ANGEL was just THAT!! THANX FOR ALL UR HELP B4 n after r new Year!!

Thank you so much Nelson and Johnny, very friendly and kind people. A true pleasure 👍🏻

Well, their good ppl and they work with you if you have problems paying they don’t just lock you out or sale your stuff like most places 🙄

Thank you Angie for your great service

Angie muy buen servicio y amable

Thank you so much Karyna!!! I was having a stressful day trying to get a unit last minute… Karyna made the process so easy and was beyond helpful! Really appreciate it! Thank you !!

Everytime we go to our storage we see staff cleaning and walking around attending people! My experience with Scott and Karyna was amazing, they we're so polite and informative and not lazy at all like we have seen at other places.

Buenas

My experience there was amazing. Karynaa and Scott are awesome!

Thank you both for your great service, Scott & Karynaa!!

The staff here has great service! Dont have any complaints…. Glad I decided to rent a space here

Excellent customer service Karyna is the best

Jocelyn was great help! I love it here.

The service is great here! Jocelyn and Karyna were amazing.

Great customer service! Easy to navigate. Karyna was amazing ! Thanks so much 🙏🏻

Omg never thought renting a storage would be so amazing.karyna assisted me and let me just say that she made laugh after having a long rough day she is the bet thanks girl

Great service!! Very polite and helpful safety!! Highly recommend this storage if your in dtla area!

Scott and all the workers at this one are just so polite and helpful

A big thank you to Scott and Karyna for being amazing and providing me with an amazing customer service. Thank y’all keep up the great work!!!!!

Karina and Scott are really nice great customer service:)

Mario and Scott are awesome. Excellent service!

Today I came in for a unit transfer. I was helped by Mario and he definitely made it super easy and fast to get everything set up! Thank you!!!

Mario helped us transfer and made it super easy to understand what was going on and what each and every fee was covering.

Great customer service, attended us swiftly and decisively.

Mario and Scott were such a big help! Definitely recommend this place to all.

Mario and Scott are truly awesome . The best customer service I have ever had .With all the hard work they do they need a promotion.

Mario is the best! Great customer service! He’s so sweet and make my experience so much better.

It’s convenient and fair priced m. Nice storage with good location

Mario and Scott were great! Excellent customer service- they helped me with so much!!

YOU WANT TO SEE MARIO WHEN YOU COME HERE!!!! HES THE BEST!!!!

Mario and nelson are wonderful

Thank you Mario

Mario and Scott are the best! Thank you for your help.

Mario was great; best customer service

Mario was awesome!

Mario was incredible!!!!!!! I think his customer service is beyond impeccable. He made everything easy and even remembered my name when I came back to drop things off. He is a 10/5 stars!!! Def deserves a raise or promotion!! Public storage is lucky to have a superstar such as Mario!

Mario was absolutely wonderful and always so helpful

Mario is the best

Mario and Stephanie were a great help! Thank you guys!

I picked this storage because it's clean they do a lot of walkthroughs they are not rude and they show you respect. And they keep it clean and it's very cheap The person there that helped me his name is Johnny I give him a five star because he was respectfully helping people even though he had a lot on his plate he was still stopping to help people without giving no attitude or disrespecting anybody

Great customer service ! Karyna was polite & very helpful with answering all of my questions

The staff here does a fine job; I’ve noticed some changes in the level of professionalism at this location and the effort is appreciated. Thanks for the hard work.

I was in the process of moving a few heavier items from my storage,, something i wasn't looking forward to since i didn't have anyone on the day to go with me to my unit. Mario though was such a big help in giving me some assistance,and made the overall experience painless and also completely made my day!Thanks so much!!!

Friendly staff always helpful. It’s clean cool and never a bad experience. Mario’s the best.

Yesterday, a family member, who’d found there’d be a gap between the move-out date of one apartment and move-in date of another had need of a storage rental on very short notice. Helping out, I was getting storage arranged and also had need of a moving truck, all same day. First, I found a helpful reservations agent and reasonable price for L.A. through Public Storage so reserved a unit. Scott, at this location, then called to go over things (I was glad to learn they had building parking, given the street options). When I arrived, Scott showed me a couple of options that could work for us and explained everything clearly (the units and floors looked different and some seemed older than others... I didn’t think to ask if they were remodeling but chose a unit in a well lit area on a floor that seemed newer and perhaps freshly painted... dunno). They have multiple security cameras for the building and I was told do frequent checks. When I went to sign the contract, I realized that logistical constraints on our side conflicted with operating hours on their side, so I’d need a moving truck almost immediately. The nearest place was closing very shortly. I needed to find out if a moving truck could even be parked at my niece’s apartments overnight, sign the storage paperwork and get the truck all within 20 minutes... and suddenly other customers showed up needing attention. Scott impressed the heck out of me. He saw I was trying to communicate with my niece so got the moving truck place on the desk phone for me while I was on hold with her, entered the contract for me to look over and sign, then in the couple of minutes I was managing that he started taking care of other customers until his colleague returned (also seemed nice, but I was working with Scott so didn’t get her name, I’m afraid). Scott did all this with a “step-ahead-of” efficiency, an eye on COVID precautions and pleasantness toward all and never showed irritation when I made a couple of mistakes and he had to reload the contract for me. I dashed to get the moving truck before they closed but found some folks unloading a large pick-up had parked behind me. Scott came to the rescue (must monitor the cameras in his “spare” time) and helped marshal me out of there. I was able to get the rental truck about 2 minutes before they closed. I’m telling you, if not for Scott, it wouldn’t have happened for us yesterday. I’d have had to get a hotel rather than driving home to Santa Barbara, and we’d have still had a logistical headache facing us this morning. A long review, but I just had to write about this experience. I don’t know how the facilities compare to all the others in town or what the total experience will be, but as a former flight-attendant and instructor with an airline, service makes all the difference to me. Scott’s a gem!

Babara super friendly and help me a lot Thank you Babara !

Facilities are large and spacious and clean with public restrooms for tenants staffis very helpful and accommodating, ask for Mario hes the best

Mario was such a big help during our stay at the storage facility. Every thing was always so clean and readily available. Definitely recommend this location, the staff, units :) will be coming back if need be

Amazing service. Very helpful !!! 100 recommend

Kayena and Scott gave me great customer service. Very Friendly and helpful

I appreciate Mario’s incite and guidelines and time frames and customer service. He keeps facility clean and safe.

Steven and Scott were a wonderful help I had issues with my payments and they were patient with me and helped me figure it all out. Wonderful customer service will be asking for them for help if needed in the future.

My experience was great and Mario was a huge help!

Mario helped me out and had amazing customer service. I had a lot of questions and he took the time to answer all of them for me. My experience was great and Mario made it all the better.

Mario is very nice and very helpful... great customer care I get when I’m here...karina was very polite and helpful... thanks public storage for a great experience...

Stopped at this public storage earlier this week and had a great experience. Facility is very clean. Mario was a delight and had a very positive vibe. Would definitely recommend 👍🏼

Pretty empty in the afternoons before closing. Very nice staff. Everything is clean and organized

The lady was very very nice and everything was fast love the service

My experience with Mario, Jose, and Scott has been awesome. Scott personally assisted me when there were no carts and pulled out an extra mini cart. When he noticed i had no help he aided me in getting into the elevator with my belongings. These gentleman have excellent customer service and i am so happy to see them when i walk in for questions or service. Thank you guys! I appreciate you!

Scott and Anthony were the best duo for today! Super friendly and reliable. Really went above and beyond. Great service all around for a great move!

Mario and Jose have both been incredibly helpful every time we came. They are kind, willing to help, and do what they can to assist their customers. Great location to store your items.

I was having a rough day with the break up with my boyfriend but Mario and Scott was very friendly and made my experience at public storage great. excite customer service and very helpful. Thank you again

Mario and Scott are really amazing by far the best experience I have ever had thank you so much for your awesome customer service

Mario, Scott, and Jose were great. Thank you so much for your help.

I had an amazing experience with Jose. He was professional, efficient and had great customer service. I was able to lease my unit in under 20 mins and carry on with my day. I would definitely recommend public storage for all storage needs.

I really appreciate the worker jose and mario and all the help. They real guide you when not understanding like the elevator they help and very patient. Thanks for people like them.

Jose and Mario are very helpful in all of the issues and concerns or just anything that I needed help with; they were there and I wanted to let everyebody know that these are the go to guys if you're looking for a storage space with customer satisfaction go to Public Storage 6th St.

If my bill wad due today can I pay first thing in the morning no

This place is clean. Temperature is stable and its run well. Management follow the rules but do so in a comfortable manner

Only 2 elevators one is very small and one is very hard to get up and down because everyone has to use it.

Public Storage on 6th was very thorough,attentitive ,and friendly JOSE THE MANAGER WAS VERY COMPASIONATE AND PROFFESSIONAL! José made my experience swift and easy .i recomend this storage site with 5stars.i feel safe and secure with this choice Thank you Public Storage

Es un buen lugar

Jose and scott were incredibly helpful!! Good vibes!

Afordable place

Great service! Sam was super nice an helpful!

Jose was extremely helpful to the point where he helped me move my things to a bigger storage unit. I couldn’t have done it without his help and outstanding service. Thank you Jose!

Which storage you talking about when u say people post up and get high and the bathroom is bad

Mario and Scott are incredibly helpful. My experience is amazing with them. So nice, give great advice, call you back all the time, help you for everything. I highly recommend them and this location.

Anthony A

Anthony and Jose were very friendly and accomodating under my stressful time. They made me smile ...and I really needed one of those. They were pure sunshine☀

Friendly customer service

Excellent Service. Glad everything worked out good. Jose and Kathy were great. Thanks guys!

Super clean location with friendly staff! Mario was very informative and helpful.

Helpful staff and clean storage spaces.

Service was great

Good service

MARIO IS THE BEST. Helped me with my reservation and made everything so easy and contactless. Thanks Mario.

Isaac and Mario were both super helpful and renting a unit was easy. The elevators are working 100%.

Alexis and Scott were a big help, thank you!!

Friendly staff.

Isaac was very helpful showing me around the facilities and my rental space, paper work was fast and easy. Silvia was also a good help. Both of these public storage workers are excellent👍🏻

Alexis was great !

Sylvia, Alexis, y Isaac fueron muy amables y siempre atentos gracias por su servicio.

This place is clean and storage renters are keeping it safe as well as employees.

Sylvia is a excellent employee and has great customer service and has great people helped me with my many issues regarding my storage

Sylvia is one of the best property managers public storage has she has gone above and beyond for this company has helped me countless times with my issues regarding my storage

I can not stress how much I love this place and their employees especially sylvia I truly do trust this company with my personal belongings and thats what matters the most when you choose storage facilities this company knows the principles and the customer service is amazing thanks to Sylvia

Isaac and Jose were very friendly, patient, and helpful. Thank you!

Clean and super friendly! Great service from Jose and Isaac!

Isaac was very helpful. He had a lot of patience and I can tell he was honest with the prices given. He made my day smooth. I would highly recommend him. Thank you, Issac. Much blessings and respect!

Isaac was very helpful

Alexis was very helpful today, I enjoy going to this location to make my payments

Isaac was very kind and helpful!!!

Isaac was great at explaining everything! Place is clean.

Sylvia was amazing and she helped me out so much. This experience has been amazing with Sylvias customer service and Asia is such a great person too! Thank you ladies y’all need a raise!

Isaac great and excellent customer service

I made my appointment and with Asia and Issac and they were super helpful and made my entire visit a breeze

Isaac and Fernando were great!

Isaac is super helpful!!!!!! Thank him a lot!

Great service from Issac and Fernando

Stephanie, Scott, and Alexis did a great job helping

With all the craziness going on, it was such a pleasure to have such great help. Thank you Sylvia and Scott. You guys were just awesome. Very helpful....

Very clean facility, and friendly staff. Sylvia was the kindest and was very helpful.

Sylvia and Scott still deliver great customer service even with everything going on. Thank you guys keep it going and stay safe.

We had the ABSOLUTE PLEASURE of working with Scott!! He was not only accommodating but explained everything thoroughly. We had to book a storage unit the same day and move in so he was extremely helpful through the whole process! GIVE THIS MAN A RAISE!!!! Five stars all around!!

Saul and Isaac made the initiation process very seamless. Super helpful staff and friendly service.

Thank you Isaac and Saul for everything you were very helpful . Would recommend this storage facility very helpful.

Silvia and Dominic were great. Thank you for your service!

Isaac, Sylvia, and Saul are great workers. Thank you Isaac for your help todah

Sylvia is always friendly and attentive. Jeffrey also has great customer service skills. Thank you guys for being awesome!

They have brand new elevators that work and Sylvia is such a great manager

Thank you so much Sylvia for your time.

Sylvia helped me out today even though there was a language barrier she was very patient and kind...definitely great customer service. Thank you Sylvia.

Alexis and Scott were very helpful

Alexis and scott are very hwlpul. Thank you so muchas!!!

Great staff , very helpful thank you scott and alexis

Great experience. Two workers there: Scott and Alexis was very professional and very helpful with the process. Very detailed and all around nice customer service :)

Came in to see a unit today and was helped out by Alexis

Great service from Saul at Public Storage

Saul is Public storage best ..ask for him and he'll hook you up. .💪🏾💪🏾💪🏾

Creepy ppl at times around

Sylvia was very attentive and so kind. She took the time and showed me a great experience. Definitely a pleasure coming to my storage and all the staff is so nice as well. Thank you Sylvia, Scott, and Maria!

Sylvia nos ayudó y fue muy amable. Gracias por su atencion.

Alexis was very helpful and informative, I look forward to coming back :)

Alexis was very helpful, if you need any help ask for her :)

Me ayudaron muy bien me explico muy bien gracias silvia

Sylvia and Alexis are so awesome. They take their time with every customer and smile with every person who walks in. I honestly feel they make everyone's day with their customer service skills. I appreciate them very much and hope PUBLIC STORAGE recognizes their amazing services.

After my experience with this public storage I was very impressed by the level of professionalism that Alexis provided as this was my very first time renting a storage, she provided me with all the help and information I needed , very patient and provided great customer service,I would highly recommend and go back anytime I needed to rent again. Very pleased and glad I went to this public storage!!

Sylvia fue muy amable y su servicio excepcional. Andrew tambien un placer. Graciad por su buen servicio y su atencion.

Bad customer service first no parking maintenance trucks takes most of the parking 2nd the carts and being used by the remodel Service guys next the elevator doesn't work properly it breaks down alot to the point that the works have to come and put in the code no manager on site very fustrated and I'm a new customer just 3 days here

This is my 1st time using public storage and Stefany made the whole experience a pleasure. She took the time to show me the rooms I was inquiring about and was very personable. I recommend her for all your storage needs.

Alexis and Sylvia have been the best and súper helpful

Stefany and Silvia are very accommodating and helpful.

Nice employees but needs upgrade!

Sylvia April and Svot have been so great. Thank you guys for your time and attention.

Sylvia and April are amazing. Thank you for your customer service.

Amazing customer service. Happy I came to this location. Stefany was very helpful and provided me with all the information I needed.

Location is good. Staffs are kind. But heavy traffic to access. Even it is weekday (Thursday). I waited 30 minutes on the road.

Lots of bums and crazies... but staff was extremely helpful

Stefany and alexis have great customer service and deserve a raise . Really patient and informative.

Alexis was really nice person

Andrew👍🏾

Muchas gracias Sylvia por su atención y amabilidad se aprecia. Gracias por su ayuda y buen servicio.

Silvia and Alexis give good Customer service and alestadio have a good actitudes with customers i Been storing here and I lije this locación close to Home and work .

Sylvia was very great with us

Alexis was a great help today, I had to take care of my payment, insurance also had a question about paying online she helped me set up an online Account. I can now make my payments online :) this is very helpful!

Had a really great experience with this Public Storage. The woman who helped us with choosing a storage unit was really nice and informative. Scott was extremely helpful to us and went the extra mile to help. He stayed until closing on a Sunday to help us unload our truck and get our things up to the unit. Seriously stellar service.

Scott and Alexis had great customer service skills. They helped explain everything.

Alexis was absolutely wonderful! She showed me three different units and really helped me decide which would be the best fit for my needs. She was personable and professional. I would definitely recommend this place if you live in the area and are in need of some storage space

The process was really easy for my first time using a storage unit . Sylvia and the other staff were really great and were really helpful . I highly recommend using this location if you are in Downtown/ Koreatown/ and the surrounding area .

Andrew was very helpful. Super simple and efficient setup and sign up.

Great customer service and a very quick process. Michael helped me and was absolutely amazing, he was very informative, walking me through every question I had, as well as was very friendly and made it worth coming to this location.

I moved to LA in July on my last dime and this facility had the best priced units in LA. At the time, the elevator was down, but fortunately they had ramps leading up to all the unit floors. Sylvia got me set up with my unit, very thorough and accommodating. When it came time to move my stuff into the unit, they had free movers for us to utilize. Angel was my mover and he was a gem! Very sweet and unbelievably helpful. Fast forward to yesterday, elevator was back in working order...moving out of my unit was difficult but Angel and another young man (very sweet and professional) helped me move all of my things out of the unit. Alexis and Sylvia closed out my paperwork in a timely manner. This staff works hard...they were never anything but kind yet professional, even on their toughest days. The facility is in the process of upgrading to include security cameras, alarmed doors and upgraded, state-of-the-art elevators. Now's the time to sweep in on the good prices!

Sylvia siempre a tenido paciencia y amabilida conmigo y me ayudo con otro espacio en vez de irme. Gracias por su buen servicio y tiempo Sylvia

Alexis was very helpful today, she was super patient and answered every question I had. She showed me multiple units because I was undecisive. She went out of her way to make sure I had the right unit and one that was close to the elevator due to my heart condition. I appreciate it a lot ! Thank you Alexis. If you need storage help come here :)

Bogus! Our storage fee went from $99. > $107. Without warning in a couple of months a 3X9...Noami is great she called me & tried to Advocate for the unexpected price hike, managers had already made their decision. My Father in law experienced a break in couple of years ago at public storage & we were TOTALLY SHOCKED when we were told by Corporate they could- more like would not adhere to their brochures ins policy that for Every Single Item That We Had in storage (our storage was full, full) We had to show the "receipts of Purchase. In which some of the stores were No longer in business, we dont keep receipts for every Purchase for some 10, 15 yrs ago we lost a lot. With God's help we will either find a more affordable/reliable/true to their name & policy storage company or move out. Fair is fair & Wrong is wrong. But thank you Noami you did put forth an effort to help with lowering the price hike. I do appreciate that. I just hope this place dont rub off on you or make you look bad. Good Luck Noami despite it all keep helping people. Justice is not always served this I know.

Maria and Alexis where very nice! Great service and great elevator.

It was great to store here super affordable and a very helpful staff including Sylvia, Alexis, and Andrew! When the elevator was broken they had a moving staff to help us out!

Sylvia and April were so helpful and so sweet. I'm so happy I came to this public storage. They not only took their time with me but they were so kind and patient. Thank you ladies!

Andrew, Alexis and Sylvia were very helpful today if you need storage come to this location!

The best worker here is Sylvia. She not only had so much patience and great service she is very kind. She is definitely great at her job and always takes her time with everyone. She knows what people need and I couldn’t be any happier. I will recommend this place just because of Sylvia. She definitely makes me smile and feel great every time. Some times we are going through tough times and having a friendly face is just what people need. So again thank you so much Sylvia and thank you public storage for having such a great worker she deserves the best!

I was help by the employee named Eleanna she was just.Super friendly had, one of the best attitude I seen in customer service. Keep up the great work guy 👍🏽!!

Omg! I have to say Alexis is a very honest and sweet person, she Had so much patience with me! I was asking soooo many questions (lol) but glad she helped me out. If you guys ever end up needed a space and go to this specific one ask for ALEXIS she is awesome!!!!!

Sylvia has been so great with me and i appreciate her

No working elevators for MONTHS. Unit on 8th floor. They have "movers" there because no working elevators to take stuff up a ramp (which is very slow). Movers broke dresser. Really dirty. Worst facility I've been to. Seemed more like a short term hotel. Moved locations.

Sylvia me ayudó con mi renta y tomó su tiempo conmigo estoy muy agradecida con ella y los demás empleados

Quiero decir gracias a Sylvia y Aprilpor su buen servicio.

Came in to see prices and alexis was very helpful, if youre looking for storage come to this location you wont regret it :)

I reserved a space a week ago. They called me everyday to confirm. Like twice a day. I get an email regarding move in. I show up with a driver that is being paid by the hour. They tell me btw the elevator has been out of service, but don’t worry this use to be a parking garage and you can get a cart and push it up 8 flights. Never during all the mass calls or email was there any mention of disrupted elevator service. You would think that would be mentioned. The customer service non existent etc etc etc

The elevators are always broken. As a handicap person I can't get access to my unit. They keep on raising the rent for the storage. But they can't fix their freaking elevators.

Alexis gave the BEST customer service. I highly recommend this public storage.

Elevators have been broken for a year and the people in charge aren't much help. Good luck if you have a storage on the 7th floor.

Sylvia at Public Storage on 6th Street is AWESOME. Sylvia is the CONSUMMATE PROFESSIONAL. Alw ays pleasant and always giving above and beyond service and going the extra mile and she does it with a beautiful smile on her face. She makes me feel important and never has she left me feeling anything but completely satisfied. CUDOS TO YOU SYLVIA and the rest of the staff as well. You all are awesome.

I've been renting a space here for a year. Not sure who is writing all the reviews for this Public Storage on 6th and Carondelet St., but this place is not clean. When I moved in, the elevators would break down regularly. Parking was chaotic, and there were always weird characters hanging out in the enclosed lot. Random discarded articles were in the hallways and stairs. For the last couple of months, the elevators have been out of service. INSANE for a place where people move things in and out from a 7 story building. They offer no alternatives to help. I want to get out, but cant because I cant carry my stuff down the 7 flights of stairs. Other locations I've rented from are much better laid out. I asked when the repairs were gonna be finished and the employee said they didn't know because the date kept changing. I asked if the renters would get a discount of compensation and he said the information was above his pay-grade. You are forwarded...DO NOT rent until the elevators are fixed. Even then, think twice.

the elevator have been out for months, I have to walk up and down 8 flights of stairs. They should refined some of our money since we're paying for something we're not receiving.

It's the middle of July... Does anybody know when the elevators will start working?

Very dirty roaches everywhere expensive not worth having ur furniture there

Alexis AND april Is rrally helpful if you ever need storage you should go to this location

Sylvia is such an amazing employee. She’s always going up and down the stairs helping anyone she can and putting attention to every customer who walks in through the door. If I could give her a 100 stars I would

Alexis was very helpful

sylvia, scott & andrew are outstanding employees going above and beyond their call of duties to help out. would give 100 stars if i could. Thanks you guys. peace.

Andrew, sylvia and Scott where amazing help to us great customer service

Antionette was very helpful and super nice! Definitely had an amazing experience with her!

The customer service at this location is amazing, if you ever stop by please see an adorable lady named Antoinette at the front desk..100% satisfaction guaranteed!!!!

I want at Public Storage.. I was across the street from it. From the looks of it, it appears to be closed down

Antionette and Robert provided me with outstanding customer service.