Public Storage Self-Storage Units at 2500 W 6th St, Los Angeles, CA

of
6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
-
3'x3'Online only price$ 63/moSmall 3'x3'- Upstairs/elevator
$ 63/mo $84Best Price Label2 units left! -
5'x5'Online only price$ 82/moSmall 5'x5'- Upstairs/elevator
$ 82/mo $109Best Price LabelHurry! -
10'x4'Online only price$ 124/moSmall 10'x4'- Upstairs/elevator
$ 124/mo $165Best Price Label -
10'x5'Online only price$ 127/moSmall 10'x5'- Upstairs/elevator
$ 127/mo $169Best Price Label -
5'x15'Online only price$ 193/moMedium 5'x15'- Upstairs/elevator
$ 193/mo $257Best Price Label -
15'x10'Online only price$ 272/moLarge 15'x10'- Upstairs/elevator
$ 272/mo $362Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Los Angeles Storage Units in Westlake Near MacArthur Park
Los Angeles storage units in the Westlake area near MacArthur park are a convenient way to get organized in the city. With indoor storage options in a variety of sizes, you're sure to find something that works for your storage needs in Westlake. This location is also near the Westlake/MacArthur Park Metro station.
Small Westlake Storage Options
In one of the most densely populated neighborhoods in Los Angeles, space is a commodity, and Public Storage in Westlake is a great place to store what no longer fits at home. Enjoy a day at MacArthur Park or nearby Lafayette Park and store athletic gear, picnic baskets, folding chairs, and more in a handy 5x5 storage unit.
Medium Westlake Storage Options
When your closets are filled to the brim at home, our 5x10 storage units can give you the relief you need. With room for bicycles, surfboards, instruments, art supplies, and seasonal clothing, they can help you live your best life with more room at home. If you also have furniture or appliances to store, 10x10 storage units are also available to lighten the load.
Large Westlake Storage Options
MacArthur Park is home to many businesses, from family-run operations to corporate endeavors. Our 10x20 storage units can help you get inventory, office supplies, and marketing materials out of the way for more productivity as your business grows.
This location is convenient to some of LA's best gems, including world famous Mexican food on Olvera Street in Downtown, family fun at Echo Park Lake, or a game at Dodger Stadium.
With all indoor storage units at this facility, you can save the sunscreen for the beach. Use our eRental program to book a contactless move-in today, and see how seamless self-storage can be.
Not exactly what you're searching for? We also have plenty of storage units nearby on Beverly Blvd and Glendale Blvd, so don't forget to give them a look!
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 808)
Dino and Jocelyn were fantastic! Both were incredibly helpful on a stressful day. Highly recommend!
This public storage is great overall and Dino is the man!!! He helped get me a discount on my unit more than a year or 2 after we first moved in just because he was being helpful. Who does that nowadays. Sadly very few. 5 stars!
Dino was amazing! Super helpful and made sure we understood everything!
Fueron muy amables y me explicaron todo muy claro excelente servicio hecho por Dino y Jocelyn
Centrally located near MacArthur Park. Clean and safe units to store things that are precious to you. Friendly and knowledgeable staff. Dino and Johnathan were super helpful and took great care of me today. Thanks again!
Dino was knowledgeable and fast paced. He knew the business and made it easy to understand. I’m a 1st timer with Public Storage and I feel good about it. Downtown LA location.
Dino & Jocelyn helped me out so much !! Made ever so easy !
Dino y Jonathan son muy amables y profesionales me ayudaron mucho en lo que necesitaba gracias
Had a great experience here. Jocelyn and Dino helped immensely and had great customer service. Thank you!
Dino was very helpful with his guidance through the facility. Jocelyn was very helpful when it came to parking and the handicap spot. Thank you tem.
Jocelyn gave me a great experience here with her customer service and being so attentive. Dino I can't thank enough for his help when my daughter and I were there. Very knowledgeable and communicated about unit sizes. Overall a very friendly staff and clean business.
Where should I start…I had NO knowledge as to what to get how big or anything and Dino went ABOVE and BEYOND to help me even after I THOUGHT I was getting the right unit..he walked me upstairs to physically show me the next size up before purchase… THANK YOU SOOO MUCH and to the manager that works with him GREAT DUO !!! And she keeps the place smelling and looking clean on top of the dope WELCOMING vibes. !!!!
Sr Dino y y la srta Jocelyn son muy amables eficientes100/100 gracias por todo
El muchacho Dino y Jocelyn nos atendieron muy bien y el.servicio fue muy rapido
Manny and Dino are two super cool and nice people working here. They really help me a lot. Appreciate
Manny and Dino provided excellent customer service and went above and beyond to make sure that my issue was resolved. I'm very pleased with the outcome and would highly recommend them to anyone in need of help.
Very kind young lady who works there on Saturday morning...
I rent a space and my couch it doesn’t fit and I left outside and the next 2 day the stupid b charge $150 to move my couch they destroyed never gonna forget these she’s gonna pay with Karma
Good morning this is Bev Anderson and I'm talking about Dino and Johnny they both help me at Public Storage I appreciate it there are really nice and gentleman and to help me a lot and you should come and check out the business have a great day God bless bye
Muy amables Sebastián Yoselin excelente su atención gracias
customer service is ok, over priced ( it was recently a price increase, it was probably "inflation") early closing.
Una persona muy educada Y atenta El joven dino
El personal muy amable y nunca tuve ningún problema me atendió 2 jóvenes my amables dino y Johnny los recomiendo
I went today to pay my rent for the upcoming month and was helped by Dino. He was very helpful and also told me about an upcoming rent increase. He also mentioned that there are smaller units available for a lower price. As the increase isn't for two months, I asked about a few of the smaller units and their prices. He was nice enough to look up a few units for me and their rental prices. I now have time to consider if this is a option I want to do. Thanks Dino for the info.
Dino and Sebastian the very polite nice service they help me very good
Dino y sebastian muy buen servicio excelente y gracias 🙂 👍
El muchacho dino y Sebastián Mi haceron el ayuda rápido y muy bien recommendo a este negocio 10/10
I didn't know anything because it was my first time in the warehouse. It's all piled up. I was lucky to meet Dino. He was so kind to explain to me and helped me completely
My experience with Dino I highly acknowledged his Customer service skill Very likely I'll be working with him again way amazing and understanding and compassionate being. I rate Dino 5 star so here it goes Thank you so much Dino for everything.
I went in today to make a storage payment for my mom and was assisted by Dino. I received a pleasant and professional transaction from Dino. As soon as I walked through the door, I was greeted with a warm welcome from him. I had a few questions about services and products from Public Storage and Dino answered them patiently and knowledgeably. All in all this was a great experience.
Customer service is over the top Satisfaction forsure !! 10/10 recommended 👌
El processo de public storage es facil y rapido , entre para un espacio y lo agare por un especial bien buena gracias a la ayuda de dino y jocelyn
Dazia is great
Professional and courteous customer service
This review is regarding the horrible customer service provided by Quincy. I called to inquire about the different rates and he asked me what date I needed the unit by when I told him I didn’t have an exact date yet he rudely stated “just call back” and hung up the phone while I was still talking. Personally, I would hate to have an employee with this attitude working for my company and it is a major disservice to your clientele.
PLEASE BE AWARE - This location charged me an extra month of storage (after I cancelled in person and online) and now 2 years later I am getting calls from a collection agency lol the elevators did not work and the staff were rude/barely there. Maybe this place has changed but just be aware:)
I had my unit for a little over a year, I never experienced any issues honestly. Parking can be scarce on the inside of the facility but there’s meter parking. The area is a little sketchy but the staff, especially Sebastian keep the facilities clean and safe which I appreciated the most. sad to leave but happy with my experience (:
Jocelyn your clerk at Public Storage was so very helpful understanding PATIENCE with a sweet spirit. she really did make my day. she was so sweet and loving and caring.There should be more special souls like her in this world. Thx U.. GOD BLESS YOU. Sincerely E. Terese at Glendale Public Storage
Horrendous
Dalila es una persona muy amable y dedicada a su trabajo le doy un 10 en atencion al clinte
Jocelyn & Sebastian helped me especially Jocelyn she was very respectful helpful, kind & made Sure everything was ok ill be back
They need to update their hours since they are never open at 930. Smh.
Jasmine was so helpful, we got there a little late and she stayed late and ensured our experience went well!
Stefany was extremely helpful!
Muy limpio el lugar y los muchachos muy amables para atender a las personas. LO MALO Q VEO ES QUE EN ESTOS DORADOS TIEMPOS NO DEBERIAN DE COBRAR TANTO CUANDO UNO C ATRASA CON EL PAGO DEBERIAN DE ENTENDER Q NO TODOS GANAMOS IGUAL Q ANTES.🙏🙏🙏😷😭😭😭.
I have rented at this storage for a while and the staff is always courteous and helpful. I would like to especially thank Jocelyn for her assistance with an account matter, as she was very professional and kept me informed. While I am not happy with the constant rate increases, my experience with the staff and facility have been great. Thank you!
Excellent service. Knowledgeable of operation and polite. Pleasant personality. Asset to your company. Thank you Jocelyn and Jonathan
Monday - 6/19/23 I came in Monday morning and realized that my unit space was small, for Iwhat I needed to store. I came in an I had Jocelyn help me out. She was very Informed and curtious and helpful! I told her my situation and right away she got on it and found me a bigger unit for a heck of a price. I was worried I was going to pay an arm and a leg but not to worry Jocelyn had me covered! She went above and beyond showed me the unit walk me through the process and explain the bussiness hours and when my bill was due next. I was very comfortable with the location I chose. I'm definitely got a 5 star service, I would recommend anyone I know to come here. And when they do ill tell them to ask for Jocelyn! She's got your back covered.
Alex and Jocelyn were awesome they setup me up quick!
Great customer service. Jocelyn the property manager went above and beyond to accommodate our specific needs. Will highly recommend this facility.
Jocelyn snd Alex were amazing today! Thank you for everything
UPDATED REVISION TO PREVIOUSLY ENTERED (6.1.2023) REVIEW BELOW........ (Entered on 6.5.23) DO NOT RENT AT THIS STORAGE LOCATION!!!!! EMPLOYEE "Wil" at this location is an UNPROFESSIONAL, INCOMPETENT, RUDE NUTJOB!!!! (Entered on 6.1.2023) Although the surrounding neighborhood is not the best, Sebastian, Alex, and Joslyn are the ABSOLUTE BEST in terms of overall customer service and helpfulness!!!! The staff at this location really go the extra mile to make every interaction DELIGHTFUL!!!
Throughout my ups and downs while I was undergoing an experience with a broken neck for the past three years Jocelyn has been awesome THANK YOU ♥️🌼🧿🧿🌼♥️
It was more easy and simple than what I thought. Jocelyn helped me and all resolved in two minutes!
Jocelyn, and Alex are always super helpful! I also always have positive experiences with the staff in general. Cheers!
Jocelyn and Sebastian are amazing! Always here to help me
Jaysilin y sabastian buenos trabajadores
Sebastián is helpful!
Joscelyn and Sebastian are very helpful and I appreciate their unmatched work ethic and customer service.
M atendió Jocelyn muy bien y m dio el especial del mes es muy amable
Joscelyn she make my day. I had late fee and she did waive it for me and I'm very happy for that it lot money, she very professional and every time I came to office she always do her best to help. and I'm thankful for her services 🙏 thanks you again joscelyn
Will and Jocelyn are great! Thank you !
Jocelyn and Will were extremely helpful and nice. Answered all my questions and helped me step by step.
Dazia has excellent customer service , made everything super easy for me
Dazia is the best , helped me with everything
Muy mal servicio muchas veces no funcionaba el elevador y tenia q bajar mis cosas cargando x las escaleras desde 6 piso
I previously had a bad experience at this storage site and I can tell that a lot has change. We were on crunch time due to some last minute changes at another location Jocelyn and Jesus really saved the day. We came around 4:45 and they quickly got us registered and moved in, even stayed a couple of minutes late to make sure we were all good. They turned a very stressful day around in a matter of minutes!!!! Thank you guys so much
Por qué los precios los están subiendo demaciado altos y rápidos yo después de pagar $84 dólares ahora estoy pagando pagando casi los $ 150devereian de ser un poco concientes no solo ver su beneficio
Jonathan was the best 100/10 service. Would live here so he could be my door man.
John and Jocelyn are great! Helped me find the perfect space! The two Js make a great team
Will and Jocelyn are great!
Tragically i have t get storage to keep my stuff, Public Stprage on 6th St. is the closest to me. I went there to apply for storage place. Jocelyn or Josephine her name who helped us all throught out the process, her customer service ability is superb, she was very quick in getting things done and very friendly, that smile girl.....and she posses the aura of genuine CSV representative. Kudos to you my Friend and good luck.
Sebastian and Jocelyn are the best ! They are kind and considerate, they help everyone that needs it and always allow me to use the restroom, they also keep the restrooms nice and clean considering the area we are in
Sebastian and jocyleyn have great service 👍👍👍👍👍
Jocelyn fue muy amable un gran servicio al cliente y la locación muy limpia quede impresionada de lo limpia que estaba tanto la oficina, el parking sobre todo el elevador los pasillos y dentro de las unidades , visite varias sucursales y la última sali corriendo de lo sucio que estaba por dentro. la fachada muy limpia pero cuando entras al parking o al elevador dan ganas de vomitar. Gracias Jocelyn por tu servicio y amabilidad y a todo tu team por tener el establecimiento super limpio y sea un lugar que da gusto llegar.
Very clean facility with very nice & friendly staff, especially Will.
Jocelyn was extremely helpful. I received a phone call re an urgent matter with my unit. I am here now with Jocelyn and thank God I was called because it had leaked in my unit due to a recent downpour of rain. We are mopping the unit as I am typing. Because of Jocelyn alerting me there has been minimal damage from flooding. Thank you Jocelyn!
Muchas gracias Angie
Sebastian and Angie really helped me out with picking and choosing a storage that works for me and my business partners. Thank you so much, you guys are the best
Muchas gracias por el servicio
Will gave me such an excellent service Great experience 👍
Angie y Sebastian t are the best
Gracias ángel por su servicio mi familia lo a Gracias
Moved here since my previous storage is getting demolished. Angie was such an angel, made the process very smooth and no headaches. Went above and beyond to ensure I understand everything, showed me a step by step process with my unit, great conversations, and even allowed me to fully move all my stuff in despite circumstances. I am very pleased !
This review is particularly for Angie from Public Storage as well as the location. She is always so welcoming, attentive and professional when it comes to treating people. Going above and beyond to help me as I’m sure exceeds my expectations in customer service, a prime example of a excellent employee always in a great mood . The facility is clean and well kept. I fully trust this location with my belongings under her management.
Gracias Angie y William
Great customer service. Angie made the experience easy and pleasant.
Angie and Sebastián are great helping with information and things I made need to make my stay a pleasant one. There Customer service is the best in the business.
Awesome service
I have been at this location for over a year now , I have a ground unit directly across from the office .i also store & run my wholesale liquidation business from my unit . I was asked to give my rating today on the facility and staff . I was Grateful to share my experience...5 stars I would also like to thank Angie & Sebastian For Keeping the facility clean and up to date .....i also added pics to show how clean we keep it Here
This Storage is good because it’s convenient for me it’s close to my house. Will was kind and very helpful in processing the move in paper work for me. Very nice and friendly guy. Angie was nice to call me back the day before my move in was scheduled just a friendly reminder. Thanks Public Storage for all you do.
Angie Rocks !!
Angie and Sebastian were so helpful and kind. I really appreciate their help and humor and overall professionalism.
Thank you Angie and Sebastian
I don't know what I can say more of Angie than how you would feel when you have encountered Angie's assistance here at this Public Storage location. I have struggled, I'm sure alongside with many others during this pandemic. In the times I've needed assistance/ someone to communicate well with and help me problem solve or go above and beyond... It has been her. Her professionalism but also her personal relation skills have lifted me out of some very stressful and sorrowful moments. I've had a brother pass away, had to leave my job in California, travel to be and help with family across the country all during the pandemic. It has been difficult to navigate at times. But I have found in those moments, the littlest things count. The moments when you hear, understand and show compassion... those moments can lift stress out of your body, can lift grief long enough to feel blessed and feel like you can take another step. I truly thank you for all of the heart and mind that you invest in your job. It matters. It's why i keep my memories still in your storage unit there while I navigate getting back on my feet again. You walk the walk and I'm so grateful to have had you as my person there at PS.
Great staff very friendly
Sheyla & Sebastian were extremely professional, polite and attentive! Great experience and made me feel Comfortable and safe storing my belongings there! A1 customer service!
HORRIBLE. This place is awful. Closes at such early hours giving you not enough time to get back after work and gather your belongings. Makes trips incredibly inconvenient, and most of the staff are super unhelpful/ don’t allow 5 minutes past closing hours. Every trip here was a complete inconvenience and nightmare. DONT recommend. Try changing your hours to times that people can actually visit.
Ilse is awesome 👍 she took the effort of showing me the different unit available and did the paperwork. I'm sorry that my sister is undecided yet. We will be back again tomorrow
Great people.great staff.great storage.clean bathrooms.awesome
Great service👍🏽
angie was very nice and professional she help looking look in to a unit size that was to my liking also facility was really clean
Don't trust the storage prices here. After 5 months, they raise the rent like a thug. It's a unconscionable company that raises the price from $18x.00!to $25x.00. It is a place that raises the rental fee outrageously by taking advantage of the loophole in which it is not easy to take out the luggage once left in it. It is a place where the rent for a storage in the $180 range will increase by $70 in 5 months.A different storage is recommended.
Sebastian & Angie provided me with great service. Facility is always clean!
They do the job properly. And that's what is important
{UPDATE} I am a long term customer (almost from beginning). First year was awful because of there was no elevator and we had to wait a long time for workers but in past 2 years every thing was great and I am happy with this facility. Just prices are going up and it is understandable because price for everything is going up. So i am gonna change my review to five ⭐⭐⭐⭐⭐ because the workers are nice and I am happy. Just do something for the rent! Thank you
Made everything simple, friendly, professional, and I love the security
Awesome people! Great spaces and building. In a rough area, but they keep everything safe and clean. Well-managed — everyone out by 6. No wood in the units, as I see often. Good ol concrete, which is what you want. Honestly couldn’t be happier!! A+++! Thank you! 🙏
Excellent place for your stuffs, thanks Angie for your help and be so kindlees.
Angie & Sebastian have great customer service and facility is always clean and up to date
The facilities are clean and well lit.The staff in the office were helpful. The parking area on the ground floor smelled like urine though.
My friend-girl Angie. Millions are gone again due to cocie, I became a victim of eviction during the awful dis-ease. Without connectivity and the ability to share knowledge of how things all accumulated over a 2 year period of self imposed isolation as perscribed by the government and health associations hard pressed to come to a solution to the development of yet another episode of the last plague, AIDS, like many others details of identity theft and major infringements on the disabled, eldely and retired, such as I became mute as the opportunists, sharks among all societies made an unfortunate situation a positive in many ways for the unseen and too long and far too often overlooked to be given a rare window of opportunity to have what the have nots would never have had ... Life, artificial happiness and the freedom to just be happy for once. There are no negatives merely voices unheard, lifestyle never known and from time to time a chance to make a difference and make a world happen that in many immature but real ways was not allowed to happen because of power, money and a lack of choices or parenting. I met a wonderful woman that manages Public Storage on Wilshire Blvd near 6th Street that has become more than a business association, she is my sunshine and as a retired professional born in 1964 and retired from a life of too many business ventures, self made, entrepreneur and everyday recration of self, I can say she should be far more than manager, board members and regional supervisor would be a placement suggestion from me, Rodney Williams, now homeless, very stable, mother to most, spiritual healer to all and the best damn connection to know from Newark City Halls straight through Jimmy Carter, the Marines, blah, blah, blah, Putney Vermont, email c. Gratitude to Italy, Get many, Russian hospitality, Armenian tradition and on and on. She is the bomb and we both have super cool dimples and I'm going to give her the biggest squeeze hug ever after I have moved on to my new real-world estate address. I am presently in the absolutely best place ever, Thank you Path, Weingart and all the workers there, I appreciate you and your tolerance, it's not easy being around cra ky old men. Public Storage 2500 Wilshire Blvd Los Angeles,CA. Best Manager ever. Xoxoxo Angie
This was such a great experience. Angie helped me with opening a new storage unit. She was extremely polite. It was an easy process and she was super nice and answered all of my questions. I couldn’t have asked for a more thoroughly job. I’m happy I chose this location!
S/O to my Taurus twin Angie she was extremely helpful!
Sheyla y Sebastian fueron muy amables!
Great assistance! Sheyla helped answers all of our questions and provided the best services I ever got.
If you get a storage space here expect for it to flood everytime that it rains.
Great and Clean place! Angie was super helpful!
I’m always bugging the girls in there to use the restroom. I work across the street so they are the closest. They are VERY VERY clean!!! And the employees are always SO NICE! Highly recommend!
Vance has great customer service and he help put my key on ring to lock my unit today.
Angie and Sebastian are really great. !
Great customer services. Thank you guys
Excellent teamwork, very accurate and efficient management team effort. Whatever Angie's doing, Sebastian's Always covering her back and vice versa. These two make self storage Experience flow so comfortably. I loved and respect their professionalism, you don't get that that much these days. Sebastián with his sense to hop to whatever a customer needs while still maintaining the desk. Angie: so strong(mentally) Also jumps to solute the issue. Not afraid to get out the office and get her hands dirty, I love that. This is by far the best storage unit I've ever Did business with. 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Convenient hours. Great customer service with Angie and sebastion. We'll maintained, convenient pre ordered spaces.
Great customer service nice and friendly workers I can't complain.
angie tuve una experiencia maravillosa
I had an issue with billing on a unit I am renting. Staff person Nelson reached out to corporate and was able to resolve it quickly. He provided excellent customer service!
Phone agent booked transaction before arriving to location and made the experience expedient and stress free.
Great customer service from angie an stephanie very polite an kindly an there to answer all questions
Angie and Stephanie are the bomb, come down to the storage unit they’ve got great spaces are great prices and great service from friendly people
Thanks You Angie
Superb customer service! Employees were very nice. I asked for a unit that I prefer and they find me the exact one that I wanted the next day.
Sebastian and Nelson are very nice and always keep place clean very helpful
Great job Angie
Thank you Angie and Sebastian
Thank you, Angie and Nelson!
I’m reale proud for this store reale give me good customer service Aracely and Mario help me to removed my restrictions on my account
Spoke to Angie in the morning regarding a unit I was looking for she told me she will give me a call once a unit is available . it was an amazing experience talking to her over the phone she’s very polite
Thanks Angie and Stephanie
Mario and Scott are the best. Always so helpful and bring a positive energy. Deserve a raise and best customer I've received. Got water for my dog and everything. P.S. THE ON SIGHT MGR.ANGEL was just THAT!! THANX FOR ALL UR HELP B4 n after r new Year!!
Thank you so much Nelson and Johnny, very friendly and kind people. A true pleasure 👍🏻
Well, their good ppl and they work with you if you have problems paying they don’t just lock you out or sale your stuff like most places 🙄
Thank you Angie for your great service
Angie muy buen servicio y amable
Thank you so much Karyna!!! I was having a stressful day trying to get a unit last minute… Karyna made the process so easy and was beyond helpful! Really appreciate it! Thank you !!
Everytime we go to our storage we see staff cleaning and walking around attending people! My experience with Scott and Karyna was amazing, they we're so polite and informative and not lazy at all like we have seen at other places.
Buenas
My experience there was amazing. Karynaa and Scott are awesome!
Thank you both for your great service, Scott & Karynaa!!
The staff here has great service! Dont have any complaints…. Glad I decided to rent a space here
Excellent customer service Karyna is the best
Jocelyn was great help! I love it here.
The service is great here! Jocelyn and Karyna were amazing.
Great customer service! Easy to navigate. Karyna was amazing ! Thanks so much 🙏🏻
Omg never thought renting a storage would be so amazing.karyna assisted me and let me just say that she made laugh after having a long rough day she is the bet thanks girl
Great service!! Very polite and helpful safety!! Highly recommend this storage if your in dtla area!
Scott and all the workers at this one are just so polite and helpful
A big thank you to Scott and Karyna for being amazing and providing me with an amazing customer service. Thank y’all keep up the great work!!!!!
Karina and Scott are really nice great customer service:)
Mario and Scott are awesome. Excellent service!
Today I came in for a unit transfer. I was helped by Mario and he definitely made it super easy and fast to get everything set up! Thank you!!!
Mario helped us transfer and made it super easy to understand what was going on and what each and every fee was covering.
Great customer service, attended us swiftly and decisively.
Mario and Scott were such a big help! Definitely recommend this place to all.
Mario and Scott are truly awesome . The best customer service I have ever had .With all the hard work they do they need a promotion.
Mario is the best! Great customer service! He’s so sweet and make my experience so much better.
It’s convenient and fair priced m. Nice storage with good location
Mario and Scott were great! Excellent customer service- they helped me with so much!!
YOU WANT TO SEE MARIO WHEN YOU COME HERE!!!! HES THE BEST!!!!
Mario and nelson are wonderful
Thank you Mario
Mario and Scott are the best! Thank you for your help.
Mario was great; best customer service
Mario was awesome!
Mario was incredible!!!!!!! I think his customer service is beyond impeccable. He made everything easy and even remembered my name when I came back to drop things off. He is a 10/5 stars!!! Def deserves a raise or promotion!! Public storage is lucky to have a superstar such as Mario!
Mario was absolutely wonderful and always so helpful
Mario is the best
Mario and Stephanie were a great help! Thank you guys!
I picked this storage because it's clean they do a lot of walkthroughs they are not rude and they show you respect. And they keep it clean and it's very cheap The person there that helped me his name is Johnny I give him a five star because he was respectfully helping people even though he had a lot on his plate he was still stopping to help people without giving no attitude or disrespecting anybody
Great customer service ! Karyna was polite & very helpful with answering all of my questions
The staff here does a fine job; I’ve noticed some changes in the level of professionalism at this location and the effort is appreciated. Thanks for the hard work.
I was in the process of moving a few heavier items from my storage,, something i wasn't looking forward to since i didn't have anyone on the day to go with me to my unit. Mario though was such a big help in giving me some assistance,and made the overall experience painless and also completely made my day!Thanks so much!!!
Friendly staff always helpful. It’s clean cool and never a bad experience. Mario’s the best.
Yesterday, a family member, who’d found there’d be a gap between the move-out date of one apartment and move-in date of another had need of a storage rental on very short notice. Helping out, I was getting storage arranged and also had need of a moving truck, all same day. First, I found a helpful reservations agent and reasonable price for L.A. through Public Storage so reserved a unit. Scott, at this location, then called to go over things (I was glad to learn they had building parking, given the street options). When I arrived, Scott showed me a couple of options that could work for us and explained everything clearly (the units and floors looked different and some seemed older than others... I didn’t think to ask if they were remodeling but chose a unit in a well lit area on a floor that seemed newer and perhaps freshly painted... dunno). They have multiple security cameras for the building and I was told do frequent checks. When I went to sign the contract, I realized that logistical constraints on our side conflicted with operating hours on their side, so I’d need a moving truck almost immediately. The nearest place was closing very shortly. I needed to find out if a moving truck could even be parked at my niece’s apartments overnight, sign the storage paperwork and get the truck all within 20 minutes... and suddenly other customers showed up needing attention. Scott impressed the heck out of me. He saw I was trying to communicate with my niece so got the moving truck place on the desk phone for me while I was on hold with her, entered the contract for me to look over and sign, then in the couple of minutes I was managing that he started taking care of other customers until his colleague returned (also seemed nice, but I was working with Scott so didn’t get her name, I’m afraid). Scott did all this with a “step-ahead-of” efficiency, an eye on COVID precautions and pleasantness toward all and never showed irritation when I made a couple of mistakes and he had to reload the contract for me. I dashed to get the moving truck before they closed but found some folks unloading a large pick-up had parked behind me. Scott came to the rescue (must monitor the cameras in his “spare” time) and helped marshal me out of there. I was able to get the rental truck about 2 minutes before they closed. I’m telling you, if not for Scott, it wouldn’t have happened for us yesterday. I’d have had to get a hotel rather than driving home to Santa Barbara, and we’d have still had a logistical headache facing us this morning. A long review, but I just had to write about this experience. I don’t know how the facilities compare to all the others in town or what the total experience will be, but as a former flight-attendant and instructor with an airline, service makes all the difference to me. Scott’s a gem!
Babara super friendly and help me a lot Thank you Babara !
Facilities are large and spacious and clean with public restrooms for tenants staffis very helpful and accommodating, ask for Mario hes the best
Mario was such a big help during our stay at the storage facility. Every thing was always so clean and readily available. Definitely recommend this location, the staff, units :) will be coming back if need be
Amazing service. Very helpful !!! 100 recommend
Kayena and Scott gave me great customer service. Very Friendly and helpful
I appreciate Mario’s incite and guidelines and time frames and customer service. He keeps facility clean and safe.
Steven and Scott were a wonderful help I had issues with my payments and they were patient with me and helped me figure it all out. Wonderful customer service will be asking for them for help if needed in the future.
My experience was great and Mario was a huge help!
Mario helped me out and had amazing customer service. I had a lot of questions and he took the time to answer all of them for me. My experience was great and Mario made it all the better.
Mario is very nice and very helpful... great customer care I get when I’m here...karina was very polite and helpful... thanks public storage for a great experience...
Stopped at this public storage earlier this week and had a great experience. Facility is very clean. Mario was a delight and had a very positive vibe. Would definitely recommend 👍🏼
Pretty empty in the afternoons before closing. Very nice staff. Everything is clean and organized
The lady was very very nice and everything was fast love the service
My experience with Mario, Jose, and Scott has been awesome. Scott personally assisted me when there were no carts and pulled out an extra mini cart. When he noticed i had no help he aided me in getting into the elevator with my belongings. These gentleman have excellent customer service and i am so happy to see them when i walk in for questions or service. Thank you guys! I appreciate you!
Scott and Anthony were the best duo for today! Super friendly and reliable. Really went above and beyond. Great service all around for a great move!
Mario and Jose have both been incredibly helpful every time we came. They are kind, willing to help, and do what they can to assist their customers. Great location to store your items.
I was having a rough day with the break up with my boyfriend but Mario and Scott was very friendly and made my experience at public storage great. excite customer service and very helpful. Thank you again
Mario and Scott are really amazing by far the best experience I have ever had thank you so much for your awesome customer service
Mario, Scott, and Jose were great. Thank you so much for your help.
I had an amazing experience with Jose. He was professional, efficient and had great customer service. I was able to lease my unit in under 20 mins and carry on with my day. I would definitely recommend public storage for all storage needs.
I really appreciate the worker jose and mario and all the help. They real guide you when not understanding like the elevator they help and very patient. Thanks for people like them.
Jose and Mario are very helpful in all of the issues and concerns or just anything that I needed help with; they were there and I wanted to let everyebody know that these are the go to guys if you're looking for a storage space with customer satisfaction go to Public Storage 6th St.
If my bill wad due today can I pay first thing in the morning no
This place is clean. Temperature is stable and its run well. Management follow the rules but do so in a comfortable manner
Only 2 elevators one is very small and one is very hard to get up and down because everyone has to use it.
Public Storage on 6th was very thorough,attentitive ,and friendly JOSE THE MANAGER WAS VERY COMPASIONATE AND PROFFESSIONAL! José made my experience swift and easy .i recomend this storage site with 5stars.i feel safe and secure with this choice Thank you Public Storage
Es un buen lugar
Jose and scott were incredibly helpful!! Good vibes!
Afordable place
Great service! Sam was super nice an helpful!
Jose was extremely helpful to the point where he helped me move my things to a bigger storage unit. I couldn’t have done it without his help and outstanding service. Thank you Jose!
Which storage you talking about when u say people post up and get high and the bathroom is bad
Mario and Scott are incredibly helpful. My experience is amazing with them. So nice, give great advice, call you back all the time, help you for everything. I highly recommend them and this location.
Anthony A
Anthony and Jose were very friendly and accomodating under my stressful time. They made me smile ...and I really needed one of those. They were pure sunshine☀
Friendly customer service
Excellent Service. Glad everything worked out good. Jose and Kathy were great. Thanks guys!
Super clean location with friendly staff! Mario was very informative and helpful.
Helpful staff and clean storage spaces.
Service was great
Good service
MARIO IS THE BEST. Helped me with my reservation and made everything so easy and contactless. Thanks Mario.
Isaac and Mario were both super helpful and renting a unit was easy. The elevators are working 100%.
Alexis and Scott were a big help, thank you!!
Friendly staff.
Isaac was very helpful showing me around the facilities and my rental space, paper work was fast and easy. Silvia was also a good help. Both of these public storage workers are excellent👍🏻
Alexis was great !
Sylvia, Alexis, y Isaac fueron muy amables y siempre atentos gracias por su servicio.
This place is clean and storage renters are keeping it safe as well as employees.
Sylvia is a excellent employee and has great customer service and has great people helped me with my many issues regarding my storage
Sylvia is one of the best property managers public storage has she has gone above and beyond for this company has helped me countless times with my issues regarding my storage
I can not stress how much I love this place and their employees especially sylvia I truly do trust this company with my personal belongings and thats what matters the most when you choose storage facilities this company knows the principles and the customer service is amazing thanks to Sylvia
Isaac and Jose were very friendly, patient, and helpful. Thank you!
Clean and super friendly! Great service from Jose and Isaac!
Isaac was very helpful. He had a lot of patience and I can tell he was honest with the prices given. He made my day smooth. I would highly recommend him. Thank you, Issac. Much blessings and respect!
Isaac was very helpful
Alexis was very helpful today, I enjoy going to this location to make my payments
Isaac was very kind and helpful!!!
Isaac was great at explaining everything! Place is clean.
Sylvia was amazing and she helped me out so much. This experience has been amazing with Sylvias customer service and Asia is such a great person too! Thank you ladies y’all need a raise!
Isaac great and excellent customer service
I made my appointment and with Asia and Issac and they were super helpful and made my entire visit a breeze
Isaac and Fernando were great!
Isaac is super helpful!!!!!! Thank him a lot!
Great service from Issac and Fernando
Stephanie, Scott, and Alexis did a great job helping
With all the craziness going on, it was such a pleasure to have such great help. Thank you Sylvia and Scott. You guys were just awesome. Very helpful....
Very clean facility, and friendly staff. Sylvia was the kindest and was very helpful.
Sylvia and Scott still deliver great customer service even with everything going on. Thank you guys keep it going and stay safe.
We had the ABSOLUTE PLEASURE of working with Scott!! He was not only accommodating but explained everything thoroughly. We had to book a storage unit the same day and move in so he was extremely helpful through the whole process! GIVE THIS MAN A RAISE!!!! Five stars all around!!
Saul and Isaac made the initiation process very seamless. Super helpful staff and friendly service.
Thank you Isaac and Saul for everything you were very helpful . Would recommend this storage facility very helpful.
Silvia and Dominic were great. Thank you for your service!
Isaac, Sylvia, and Saul are great workers. Thank you Isaac for your help todah
Sylvia is always friendly and attentive. Jeffrey also has great customer service skills. Thank you guys for being awesome!
They have brand new elevators that work and Sylvia is such a great manager
Thank you so much Sylvia for your time.
Sylvia helped me out today even though there was a language barrier she was very patient and kind...definitely great customer service. Thank you Sylvia.
Alexis and Scott were very helpful
Alexis and scott are very hwlpul. Thank you so muchas!!!
Great staff , very helpful thank you scott and alexis
Great experience. Two workers there: Scott and Alexis was very professional and very helpful with the process. Very detailed and all around nice customer service :)
Came in to see a unit today and was helped out by Alexis
Great service from Saul at Public Storage
Saul is Public storage best ..ask for him and he'll hook you up. .💪🏾💪🏾💪🏾
Creepy ppl at times around
Sylvia was very attentive and so kind. She took the time and showed me a great experience. Definitely a pleasure coming to my storage and all the staff is so nice as well. Thank you Sylvia, Scott, and Maria!
Sylvia nos ayudó y fue muy amable. Gracias por su atencion.
Alexis was very helpful and informative, I look forward to coming back :)
Alexis was very helpful, if you need any help ask for her :)
Me ayudaron muy bien me explico muy bien gracias silvia
Sylvia and Alexis are so awesome. They take their time with every customer and smile with every person who walks in. I honestly feel they make everyone's day with their customer service skills. I appreciate them very much and hope PUBLIC STORAGE recognizes their amazing services.
After my experience with this public storage I was very impressed by the level of professionalism that Alexis provided as this was my very first time renting a storage, she provided me with all the help and information I needed , very patient and provided great customer service,I would highly recommend and go back anytime I needed to rent again. Very pleased and glad I went to this public storage!!
Sylvia fue muy amable y su servicio excepcional. Andrew tambien un placer. Graciad por su buen servicio y su atencion.
Bad customer service first no parking maintenance trucks takes most of the parking 2nd the carts and being used by the remodel Service guys next the elevator doesn't work properly it breaks down alot to the point that the works have to come and put in the code no manager on site very fustrated and I'm a new customer just 3 days here
This is my 1st time using public storage and Stefany made the whole experience a pleasure. She took the time to show me the rooms I was inquiring about and was very personable. I recommend her for all your storage needs.
Alexis and Sylvia have been the best and súper helpful
Stefany and Silvia are very accommodating and helpful.
Nice employees but needs upgrade!
Sylvia April and Svot have been so great. Thank you guys for your time and attention.
Sylvia and April are amazing. Thank you for your customer service.
Amazing customer service. Happy I came to this location. Stefany was very helpful and provided me with all the information I needed.
Location is good. Staffs are kind. But heavy traffic to access. Even it is weekday (Thursday). I waited 30 minutes on the road.
Lots of bums and crazies... but staff was extremely helpful
Stefany and alexis have great customer service and deserve a raise . Really patient and informative.
Alexis was really nice person
Andrew👍🏾
Muchas gracias Sylvia por su atención y amabilidad se aprecia. Gracias por su ayuda y buen servicio.
Silvia and Alexis give good Customer service and alestadio have a good actitudes with customers i Been storing here and I lije this locación close to Home and work .
Sylvia was very great with us
Alexis was a great help today, I had to take care of my payment, insurance also had a question about paying online she helped me set up an online Account. I can now make my payments online :) this is very helpful!
Had a really great experience with this Public Storage. The woman who helped us with choosing a storage unit was really nice and informative. Scott was extremely helpful to us and went the extra mile to help. He stayed until closing on a Sunday to help us unload our truck and get our things up to the unit. Seriously stellar service.
Scott and Alexis had great customer service skills. They helped explain everything.
Alexis was absolutely wonderful! She showed me three different units and really helped me decide which would be the best fit for my needs. She was personable and professional. I would definitely recommend this place if you live in the area and are in need of some storage space
The process was really easy for my first time using a storage unit . Sylvia and the other staff were really great and were really helpful . I highly recommend using this location if you are in Downtown/ Koreatown/ and the surrounding area .
Andrew was very helpful. Super simple and efficient setup and sign up.
Great customer service and a very quick process. Michael helped me and was absolutely amazing, he was very informative, walking me through every question I had, as well as was very friendly and made it worth coming to this location.
I moved to LA in July on my last dime and this facility had the best priced units in LA. At the time, the elevator was down, but fortunately they had ramps leading up to all the unit floors. Sylvia got me set up with my unit, very thorough and accommodating. When it came time to move my stuff into the unit, they had free movers for us to utilize. Angel was my mover and he was a gem! Very sweet and unbelievably helpful. Fast forward to yesterday, elevator was back in working order...moving out of my unit was difficult but Angel and another young man (very sweet and professional) helped me move all of my things out of the unit. Alexis and Sylvia closed out my paperwork in a timely manner. This staff works hard...they were never anything but kind yet professional, even on their toughest days. The facility is in the process of upgrading to include security cameras, alarmed doors and upgraded, state-of-the-art elevators. Now's the time to sweep in on the good prices!
Sylvia siempre a tenido paciencia y amabilida conmigo y me ayudo con otro espacio en vez de irme. Gracias por su buen servicio y tiempo Sylvia
Alexis was very helpful today, she was super patient and answered every question I had. She showed me multiple units because I was undecisive. She went out of her way to make sure I had the right unit and one that was close to the elevator due to my heart condition. I appreciate it a lot ! Thank you Alexis. If you need storage help come here :)
Bogus! Our storage fee went from $99. > $107. Without warning in a couple of months a 3X9...Noami is great she called me & tried to Advocate for the unexpected price hike, managers had already made their decision. My Father in law experienced a break in couple of years ago at public storage & we were TOTALLY SHOCKED when we were told by Corporate they could- more like would not adhere to their brochures ins policy that for Every Single Item That We Had in storage (our storage was full, full) We had to show the "receipts of Purchase. In which some of the stores were No longer in business, we dont keep receipts for every Purchase for some 10, 15 yrs ago we lost a lot. With God's help we will either find a more affordable/reliable/true to their name & policy storage company or move out. Fair is fair & Wrong is wrong. But thank you Noami you did put forth an effort to help with lowering the price hike. I do appreciate that. I just hope this place dont rub off on you or make you look bad. Good Luck Noami despite it all keep helping people. Justice is not always served this I know.
Maria and Alexis where very nice! Great service and great elevator.
It was great to store here super affordable and a very helpful staff including Sylvia, Alexis, and Andrew! When the elevator was broken they had a moving staff to help us out!
Sylvia and April were so helpful and so sweet. I'm so happy I came to this public storage. They not only took their time with me but they were so kind and patient. Thank you ladies!
Andrew, Alexis and Sylvia were very helpful today if you need storage come to this location!
The best worker here is Sylvia. She not only had so much patience and great service she is very kind. She is definitely great at her job and always takes her time with everyone. She knows what people need and I couldn’t be any happier. I will recommend this place just because of Sylvia. She definitely makes me smile and feel great every time. Some times we are going through tough times and having a friendly face is just what people need. So again thank you so much Sylvia and thank you public storage for having such a great worker she deserves the best!
I was help by the employee named Eleanna she was just.Super friendly had, one of the best attitude I seen in customer service. Keep up the great work guy 👍🏽!!
Omg! I have to say Alexis is a very honest and sweet person, she Had so much patience with me! I was asking soooo many questions (lol) but glad she helped me out. If you guys ever end up needed a space and go to this specific one ask for ALEXIS she is awesome!!!!!
Sylvia has been so great with me and i appreciate her
No working elevators for MONTHS. Unit on 8th floor. They have "movers" there because no working elevators to take stuff up a ramp (which is very slow). Movers broke dresser. Really dirty. Worst facility I've been to. Seemed more like a short term hotel. Moved locations.
Sylvia me ayudó con mi renta y tomó su tiempo conmigo estoy muy agradecida con ella y los demás empleados
Quiero decir gracias a Sylvia y Aprilpor su buen servicio.
Came in to see prices and alexis was very helpful, if youre looking for storage come to this location you wont regret it :)
I reserved a space a week ago. They called me everyday to confirm. Like twice a day. I get an email regarding move in. I show up with a driver that is being paid by the hour. They tell me btw the elevator has been out of service, but don’t worry this use to be a parking garage and you can get a cart and push it up 8 flights. Never during all the mass calls or email was there any mention of disrupted elevator service. You would think that would be mentioned. The customer service non existent etc etc etc
The elevators are always broken. As a handicap person I can't get access to my unit. They keep on raising the rent for the storage. But they can't fix their freaking elevators.
Alexis gave the BEST customer service. I highly recommend this public storage.
Elevators have been broken for a year and the people in charge aren't much help. Good luck if you have a storage on the 7th floor.
Sylvia at Public Storage on 6th Street is AWESOME. Sylvia is the CONSUMMATE PROFESSIONAL. Alw ays pleasant and always giving above and beyond service and going the extra mile and she does it with a beautiful smile on her face. She makes me feel important and never has she left me feeling anything but completely satisfied. CUDOS TO YOU SYLVIA and the rest of the staff as well. You all are awesome.
I've been renting a space here for a year. Not sure who is writing all the reviews for this Public Storage on 6th and Carondelet St., but this place is not clean. When I moved in, the elevators would break down regularly. Parking was chaotic, and there were always weird characters hanging out in the enclosed lot. Random discarded articles were in the hallways and stairs. For the last couple of months, the elevators have been out of service. INSANE for a place where people move things in and out from a 7 story building. They offer no alternatives to help. I want to get out, but cant because I cant carry my stuff down the 7 flights of stairs. Other locations I've rented from are much better laid out. I asked when the repairs were gonna be finished and the employee said they didn't know because the date kept changing. I asked if the renters would get a discount of compensation and he said the information was above his pay-grade. You are forwarded...DO NOT rent until the elevators are fixed. Even then, think twice.
the elevator have been out for months, I have to walk up and down 8 flights of stairs. They should refined some of our money since we're paying for something we're not receiving.
It's the middle of July... Does anybody know when the elevators will start working?
Very dirty roaches everywhere expensive not worth having ur furniture there
Alexis AND april Is rrally helpful if you ever need storage you should go to this location
Sylvia is such an amazing employee. She’s always going up and down the stairs helping anyone she can and putting attention to every customer who walks in through the door. If I could give her a 100 stars I would
Alexis was very helpful
sylvia, scott & andrew are outstanding employees going above and beyond their call of duties to help out. would give 100 stars if i could. Thanks you guys. peace.
Andrew, sylvia and Scott where amazing help to us great customer service
Antionette was very helpful and super nice! Definitely had an amazing experience with her!
The customer service at this location is amazing, if you ever stop by please see an adorable lady named Antoinette at the front desk..100% satisfaction guaranteed!!!!
I want at Public Storage.. I was across the street from it. From the looks of it, it appears to be closed down
Antionette and Robert provided me with outstanding customer service.
Antoinette, Sylvia, and Robert very HELPFUL to me. Thanks 🙏 to all staff. My experience is unforgettable.
Antionette and Robert were a very helpful team. A lot of fun
Antionette & Robert were excellent with assisting me when I came to get a unit today. I really appreciated there service . I hope to work with them more in the near future . Alexis on the other hand can use some much needed work in the customer service department. I am greatly surprised that she holds any position in management . She was extremely rude very pretentious . I don’t understand why she’s even at the front desk representing your company and brand . I was very uncomfortable with the experience and not to mention the way she treats her staff members as if she believes she’s above helping customers. She doesn’t even greet people . If it wasn’t for Antoinette & Robert I would’ve walked out and taken my business elsewhere.
Scott was incredibly friendly and helpful. He got us sorted out in under half an hour and we were able to move in within an additional half hour flat. Kineisha stuck around for most of the appointment to help us out too! Their elevators are being replaced right now but they have movers who move everything right from your car to the unit. Wonderful experience, totally recommend them!
Me gusto el servisio de Silvia muchas gracias por su atencion
Edgar was very helpfull, we appreciate his service and will definitely be returning, thank you.
Edgar was very helpful end friendly.
Edgar mi doy buen servicio incluso hizo precio fuera más barato. Se lo recomiedo
All elevators are not working until July!
Great customer service had a good experience
Antionette was such a good helper today.She desevers five stars :D
Robert was professional, courteous and patient There were many logistical details that needed to be worked out and he explained everything to my satisfaction. The elevators are out so ultimately I had to cancel my reservation temporarily but with the help of the movers provided I am going to book aother unit at the same location after I checked the availability
alexis was very helpul thank you vert much
Sylvia & Antoinette helped us out a lot with great service! Will recommend to my friends.
Kamisha y Sylvia buen servicio
Silvia is an excelent ...she's realley helpful...thanks silvia i really appreciate you
Don't use this place! Any review here suggesting 5 stars must be fake because this has to be the worst run Public Storage in the country. The freight elevator has not worked since November, the 2nd elevator hasn't worked since March and they won't be operational for another 90+ days according to staff. My unit is on the 8th floor so my move-out was a living nightmare going up and down 8 flights of stairs. Not to mention the disgusting conditions here with cockroaches in every direction and what appears to be some people living in their units here. This place must have multiple business & safety code violations and I've already reached out to them and the Better Business Bureau. I think this place needs to be shut down. It's that bad.
Elevators are down and staff is rude
Great location Alexis and Robert were great help. Would recommend
Antionette walked up 8 flights of stairs to show me the unit. Very friendly.
Really nice service with Antionette, Robert and Sylvia
Robert gave us the best service needed I appreciate your help Robert 💯
Sylvia has the best customer service! She was very nice and made sure all my paperwork was done quick so I had enough time to move my stuff in. 😊😊
Elevator is broke. But amazing Antionette walked up to the 7th floor with me. She’s the best ✌🏼
Omgoshhh the Experience I had was unbelievable their Customer Service was out of this world , Especially one of the Employees, Antionette was her name I believe , She is the sweetest , the Elevator wasn’t working and she helped me walk my things up to my storage unit. I’m truly Pleased with the Service I received , I will definitely be back 👍🏽👍🏽👍🏽👍🏽
I had a wonderful experience with a lady named Antionette when I went to my storage! She was funny and nice and even tho the elevators were not working, she made my day by making me laugh and being super friendly!
Great service Antoinette and Robert
me encanta trabajar con los trabajadores de public storage especialmente sylvia
Nice, clean and large, the employees could use some customer service training but once they start they go.
Very thoroughly helpful
Why do so many of the recent reviewers have only Public Storage facilities as their only review? I'm not saying that #publicstorage is putting up fake reviews, but it is a little strange giving 5 stars when no elevator is working!
I didn't use their service but went to check out the place. The storage rooms seem okay. But the building cleanliness and the surroundings are awful and smell like gross
There are two elevators and none of them are working. The big one has not been working since I started my lease over two months ago and for what they tell me is not even going to be repaired because it will be "modernized" at some point, nobody knows when. The other really small elevator available has not been working for weeks either and every time I go and ask when is it going to be repaired they give me a different excuse. Missing part, fire happened, etc. Do not recommend this place. Staff might be friendly once you start your lease and ask you for a good review and that's what you see here but the reality is that this is not a good place to store your stuff. Don't let the review fool you like it did to me.
My first time using public storage. Antionette was very helpful and informative about all my needs. She made the process smooth, simple and fast! Thank you Antionette!
Thank you all for helping me outmove my stuff thanks to the movers the front office and all the ectra help at public storage alexis noemu and melissa
How much is your smallist storage unit that's available at this time . Can it be reserved?
I was very pleased with the great customer service, work ethic and professionalism of the employees there, and they did their best to meet my needs when it came to finding the right storage unit. Antionette was very pleasant, and assisted me in whatever way she could to make sure that I was a satisfied customer. I recommend their service, and have been pleased with the storage unit of choice.
Antionette gave me excellent customer service 💯💯
My first time here and Antoinette made me feel very welcome and took the time to show me all my options for storage. Even if we had to keep going up and down cause I wanted to see them. Very convenient location. A++ for service and curtesy.
The main elevator has been broken since December 18th 2018!!! that means that there was only one small elevator, which will not accommodate large items, for an entire 9-story building! Unacceptable. Shame on the slumlords.
Antionette is a wonderful part of public storage! Her thoroughness and willingness is unmatched she has a wonderful sense of humor as well as a great ability to connect with the customer thank you for making our experience so awesome!!!
Great job thsnk you for your help Normi
Antonette helped us out with great kind! Highly recommended!
Muchas gracias a Naomi que me ayudó con mi espacio La Mejor de esta Tienda.
Gracias Noemi
I like that eve thing was very well explained well and fast thank you Noemi
I should not have had to give this company ANY star! They are unmovable as far as the extra $$$ they charge you, all kinds of hidden fees, and they still can't get my information correct! Bad experience. Losing my possessions now. Why? Long story. There are many other places for storage. Be careful and look around before going to this one.
Diana was great thorough and helped me out a lot.
Have a bad thing from people braking in place. I would not recommend it to anyone.
Gracias a Noemi y Sylvia Que buen servicio y atencion que me dieron Mu Y amables estas muchachas tan lindas. Gracias muchachas y siempre sigan con su amable servicio y buen ser con sus customers.
Esta muy bien, y muy amable en los servicios Diana
Rented a unit thnams to alexiss and noemi. Verg helpful.
Nice and corteous staff
Asome !! day everything went fantastic you want all your storage needs come here thay will help you .Thank you Noemi and Sylvia your great ! And have a great attitude
Great service employees always happy always movers very helpful and always at customers request great prices thank you for your business ladies Noemi and Ranisha
Buen serviso prfesonales Noemi. Gracias
Me gusta el servicio muy buen servicio gracias Noemi
Worst experience ever at this public storage location. In my move in date the elevators were non functional. I had to find another alternative and they did no offer accommodation. I personally do not recommend this location. The entire month I rented from this site the large elevator was non functional. It was so troublesome to get my bed(full size) in and out of the small elevator. I have nothing negative to say about staff. This place needs major improvements.
Just moved out. It took 2 months and 3 trys because their elevators are always broken. They didnt give me any credit for having to stay there 2 more months because I could only use the stairs to go upstairs and Im disabled. Finally got family to help me for the 3rd time to get everything out. Also I saw a man who appears to be living in there. Inside his unit was tons of scattered newspaper and discarded drink bottles. A nest for roaches and mice. The staff are smug and some are rude.
Great Service. Noemi and Sylvia provided a great service and very friendly attitude. Thanks for all your help, Angel.
Best place to go you get all the help you need Workers are very kind I love the service you guys provide!
Muy bien sevisio gracias Noemi y Sylvia
I came to rent a unit customer service is great like the prices And location if your in Los Angeles area and need to store ask for Noemi and Alexis
Superb customer service! Steps to obtain a storage was thoroughly given and couldn’t be more pleased. Thank you Sylvia!
We saved a lot of time because Sylia and Alexis two ladies went through the work fast.
Came in today looking for a rental for great 5star customer service from the employees jasmine and Alexis recommend this location for a storage anytime!!!
Just wanted to thank Alexis for such an amazing service ! I truly appreciate it.
My experience with public storage has been extremely positive.. the staff in my opinion are professional and efficient..they address the needs of the customer..as well as the needs of the company..thank you Noemi Silvia Alixis
I love this public storage it’s a great place to put your stuff up and also if you have a problem they will help you out.
Do not use this location! Drove 350 miles for the second time only to find out the elevator is not working AGAIN! Despite being told it was. Stairwell is used as a toilet by the homeless.
Great servies great price thank you Noemi
Jasmine did a wonderful job with helping me procure the right size unit and was very nice.
Highly unorganized. Everyone is in charge, nothing is clear. Phone operator offered me a first month free but obviously that was false. No one was on the same page. Gave her my ID to gather information and she did not give it back. Left without it! Now I’m having to drive back. I’m over this place! Uhaul here I come.
The location is very clean & tidy, the manager and the staff were very helpful and responsive. i enjoyed the help i received from the staff as they were precise and detailed when I asked them questions. the elevator is old but the staff isn't to blame for that.
Muy Amable Ms. Noemi
Jasmine and Rob were awesome!
Jasmine is really nice she helped me with everything and made sure that I was well taken care of. I forgot my storage unit number and the access code and she was diligent in helping me find the information so that I could access my unit immediately. Good customer service. 5/5
good service thanks to alexis and noemi
I came to get a storage I am going through a hard ship right now I was treated with respect and thay understood anddid not look down on me was treated good I appricate public storage employees and sevice make me very happy thank you jasmine and Noemi
Thank you Noemi and Jasmine for such great service you lady's are great at what you do and very helpful and with a smile on your face every time and always ready to help all customer I would recommend this store anytime time
I would highly suggest this public Storage I felt very confident that my belongings were going to be safe jasmine and I believe her name is niomi made sure my needs were meet
This is my go to storage. I refer everyone to come here. I went in for a lock today and a few boxes and they are always sweet and helpful. Ask for jasmine and naiomi they are the best workers ever😁
Noemi and Jasmine where professional and hospitable. Thanks Noemi and Jasmine
Alexis and Noemie are amazing. Both so friendly and helpful. Both of them went above and beyond. Very good customer skills. I couldn't have asked for a better service. They were on top of everything and very attentive. Looking forward to their smiles evertime I go in to my storage.
Went in today to see what this property was like I was kind of scared to store at this location but a employee by the name of Jasmine really changed my thinking about this location she is the reason i rented .public storage need more people like Jasmine 😊
Came in today and jasmine really helped me she has good customer service skills and listen to my problems love her spirit
Jasmine was amazing help with us finding a storage unit. We feel very confident that our property with be safe and secure here. Jasmine was very knowledgeable and informative for all of our questions. Happy customer here!!!!
I'm not rating the business, that would be a lower rating. I'm selecting five stars for Noemi and Alexiss. Noemi was very friendly and calmly efficient with me and with the other customers i saw her interacting with. There were regulars that she had a good relationship with, a good sign of good customer service and overall friendliness.
Great customer service with Noemi and Jasmine!
Friendly staff , great customer service overall a great location.
Exelente
I recently came into Public Storage to price a unit while preparing a move out of state. Estrella A. Delivered a "customer comes first" service by informing me about how to get started with Public Storage. I was happy to hear about insurance and the inexpensive prices starting off. I feel secure and confident with processing forward with my move after our conversation. 👍GREAT CUSTOMER SERVICE.
Lorena and star provide good service Answered all my questions regarding rental prices and they were very friendly
Lorena is very nice and respectful. Always providing excellent service
Lorena Noemi and Estrella are the best they always nice to all her customer's and very attentive to our needs and carts very clean property I would recommend this property anytime and close to bus stop thank you girls'
I have used the place 2 months. I am moving my things to another storage place. Their floors are dirty, with streets littered with poop. There are always people on drugs hanging around early in the mornings. I wouldn't just entrust my things here. Not to mention the cheap barbed wires over your storage that a person can climb into. 1 star, I'm taking my stuff elsewhere. I'm tired of the rude ladies that work here, came here once were there was a dude that was super chill and smart. Wish he was working there more than that other lady, I hate her. Alot of reviews says she's been nice but she has always been stuffy to me. The guy who helped me get my things when I forgot my key was the reason I gave it another month try. But the elevator is always broken and it smells like urine. I can't deal with the place. I wish I chose the storage that is near papa cristos, they even close at 9pm. It is clean compared to this one, professional and secure.
Lorena is so nice the best thank you for great servce
Good customers service only. But being safe for your proprety. It's not safe not at all their. I was a victim of my property being stolen. From my Storage Unit their. With locks on it. I lost $4.000 of dollars of my things in cost in this place. And their was also around 12 or more have had things stolen from this place. And you get stuck in moving things in the elavators. They have 2 of them will make you stuck. And when it brakes down. It will take around 2 or 3 weeks to fix.
Raelyce was very helpful and answered all of my questions. It was an enjoyable experience that's not regularly enjoyable.
Poor service and not clean place , the past month every time I go in the storage the elevator doesn't work. We had to use the stairs and the employees don't care how many things you have to carry, I ask the front desk and their response was careless. The stairs smells like pee, Bathroom smells bad , I DONT RECOMMEND THIS PLACE!!
Raelyce was amazing and very helpful ! Even though she wasn’t that familiar with the property , I would recommend you get storage here.
Raelyce was the one who assist me she was help her alot .
Raelyce assistance was professional and she had a lot of patience with me. Her customer service made me feel comfortable and forget the stress of the move. She was genuine with charisma. Thank you!!!
Lorena is extremly helpful and friendly
This is my first time renting storage i was thinking the was going to be complicated but. Lorena make things so easy for me she show me the right unit and explained everything so good thank you lorena for a great service i will recomend this location because of you
Raelyce was a true pleasure, had excellent customer service. She has a unique quality and awesome personality that’s positive for any business. Thank you! -Danny
I had the best and found the friendliest experience at this location & Public Storage. Star & Raelyce were fantastic. Def go see them and they will make sure you get taken care of like me.
Elevator hasn't worked the last three times I've been there, lady at desk couldn't care less.
Thank you again. Very warm hospitality made me feel right at home.
Lorena! IS FANTASTIC!!!! My keys were stolen. The guy that normally changes locks went on Vacation. I was told by a representative, I’d have to wait until he returned (1 week). Lorena over heard my frustration and came to the rescue... she said she’d make a call and to call the office the following day. Done. I’m in my unit! Thanks Lorena!
Lorena she is always a great help do not matter how old we are she always make time for all her customer god bless her always thank you for you great service
Lorena & Wendy THANK YOU you very much for all your help and I know it's not your fault that the ELEVATORS are aleays BROKE!
Wendy great customer service person help me with what I needed she so helpful.thank you.. God bless you.
Hola muy buenas tardes estoy muy complaciedo con el servicio que recibe de la empleada.. Lorena
Thanks Wendy you are amazing. Great personality and very informative. I will recommend everyone I know to come visit Wendy@Public storage☺️☺️☺️
I do not like the service that Wendy provides she has screamed at me twice when I go to the office to get a cart she gives the clients a bad service she is always mad and always with a bad humor she has no good manner when talking with the clients.
Lorena is a great woman and excelente worker she mananment this locación so great thank you Lorena for the great service
It was my first time getting a storage here and there was good service Lorena attended me even though it was closing time she was really nice and helpful.
Lorena very good person and her customer service is excellent I wish I can give her 10 stars
Lorena, Perfecta trabajadora!!!
직원의 친절함
The manager Lorena, is one person that really is very helpful, even when she is do, 2, to 3 things at a time. She has help me more than I expected from a manager. She is good for all of us...thank you you are every body Angel
This store has the best customer service I've ever been to. Thanks to Franscisco and Lorena for helping me out. They are very skilled in what they do and are very helpful and friendly. I really recommended people to come to this store and ask for Franscisco or Lorena to help them out with any questions that they have.
Lorena thank you for The Great Service. You aré The bbest in this property keep The great Works and Great smile
The manager there larena is a wonderful person she's understanding and compassionate I give her 5 stars
Francisco and lorena were very helpful and friendly i really appreciate this place and recommend it.
The most helpful , professional and fun staff. Manager, Lorena and Wendy Make a great team. It is near a homeless park and they are great at Handling them and keeping them at a distance. Bathrooms require a key so kept clean. My only suggestion is they should have a sign on doors "BATHROOM USE FOR TENANTS ONLY'.
Over priced in downtown. Next to homeless park Elevators always broken.
I thought Public Storage offered a great website deal when I first signed up in January. I have only been there about 5 months and just received a notice in the mail that my monthly rent was being raised by $39/month. Be careful, they get you in on a lower rate then raise the rent after only a short time. If I would have known they do this to their customers I would have never chosen Public Storage. They bait you in on a low website/internet offer. Once you move in and store ...your belongings they stick it to you. Went back and read my contract. Watch out for section 2.2 Your Rental Terms May Change with 30 Days' Notice. We may change your Monthly Rent, fees and charges, and any other terms of this Rental Agreement with 30 days' written notice to you. We may send notice to your email address. By continuing to use Your Space, you agree to the Rental Agreement as changed and that all of its other terms remain in effect. Notice they can charge whatever they want to with 30 days notice See more
Omg the whole staff was AMAZING! Wendy, Lorena, Estrella were so nice! Very smooth process!
Lorena always give my mom a great service and i wan to thank her for that keep the great work
Lorena and Wendy very respectful and helpful people thank you
Lorenas customer service is the best i wish i can give her more them 5 stars thank you lorena
Very professional, they helped me out on very short notice, and I was able to get my stuff stored. I'd recommend this business to friends and family
Lorena es la mejor manager se Public Storage en la 2500 W 6th St. GRACIAS POR SUS SERVICIOS LORENA
Sometimes you got to do what you got to do a storage is for storing s*** and I got to stay ready
Lorena has always been an amazing helper and really looks out for her customer's. I prefer her over anyone else.
Lorena and Wendy are the best everytime i come to my unit they always receive me with a great smile and respect keep up the good work ladies. Thank you for the great customer service!!
I got a storage today an ms. lorena was a very great help...
Lorena es la mejor manager de Public Storage en la 2500 W 6th St. GRACIAS POR SUS SERVICIOS LORENA
Okay place. But don't put nothing of value in them. I know because, I was broken into. And lost a lot of personal things.
Great customer service from Lorena & Diane.
I have been a customers with A American wayback and ever since it was taken over by public storage I thank you for your hospitality and safety, you continue with great personal like Lorena just fine and beautiful person. Yours Truly, Harvey 820B
Really great customer service from Bill and his helper Tina. This is a great location!
I am grateful that I picked this storage place about 2 years ago. I ended my contract 2 days ago because I found storage space in my new apartment building. Otherwise , I would have stayed there. The entire staff are professional, friendly, and provide great customer service under the care of an excellent Manager Lorena. Because of Lorena, I remain a devoted customer. Even under pressure, she keeps a respectful,kind, generous, understanding, down to earth, very professional, patient, efficient, radiant, and extremely helpful attitude. As a customer there will be time where i was very frustrated. Not too long ago, I was not aware that a late fee was added to my bils, so I exploded with a frustrating, inpatient attitude, I approach Lorena, with this issue, she didnt let her gueard. Remain professional/responsible as always, listened to my frustation. Explained to me in details the end result of the increase. I was insisting that it was not correct but she did not give up on me by brushing my frustration . She also was very personal. She wasvery approachable, she calm me down, and I was able to understand what she described. A tone of voice remain peaceful. These days you don't get too many managers who are focus, well discipline, and very caring on their customer affairs. But I was very fortunate enough to experience this with her. I don't really write review but I'm excited to share this ultimate positive experience I had with this wonderful, amazing person Lorena. She is one of a kind. My exit at this place was well planned, organized and was happy to have all my belonging with me once more. Thank you once again Lorena for all you have done, and continue to be the best with a touch of sweetness/greatness always.
Lorena is the best great customer service thank you i will recommend this location
Lorena is very sweet and so helpful. I appreciate her services.
I want to thank Lorena for being a big help and giving me great customer service but its upsetting when the company doesn’t send the maintenance team to help Lorena with the elevator. Please fix the elevator.
Very close to my apartment so that is the only reason why I chose this place. Very dirty, elevators break down all the time and pretty expensive
I picked this location because it was the cheapest ($100/month for 5x8’ option) and you get what you pay for. The staff people are cordial and robotic. Their helpfulness varies. They mostly tolerate the customers nothing remarkable. The elevators were out for almost 3 weeks from Xmas 2017 to mid January 2018 and of course my move to a new apt came in the middle of the outage. Had to carry heavy belongings down 5 flights of stairs. Bill from corporate said he would put me on a list to be called when the elevators were fixed since the only way to find this out is to drive to the facility (no one answers the phone) but bill never called me and I came today and saw one elevator is finally working. Bill also said there would be a one month credit on my account but when I vacated today the agent on site said there was no refund showing on my account. So this was an all around fail. worst customer experience I’ve ever had. Will never patronize a PS again. Bill told me it’s likely the elevator outage will be a recurring issue because the building is old and needs upgrades so I’d advise you to choose another storage option. Not to mention it’s a dirty building that never gets cleaned. The same trash that was on the ground when I moved in is still there when I moved out today 5 months later. A sad sad place.
Ms. Lorena delivers good customer service. However, I would definitely not recommend this location. It is in a slum Chicano neighborhood. There is no security. The cargo elevator was out of order w/in 2-3 days of signing contract. A tiny staff elevator was operating for about 2 wk.s [note: cargo elevator was never repaired]. Jan.2: THERE IS NO ELEVATOR OPERATING AT ALL DUE TO LACK OF CARE AND FORESIGHT! One must walk up dangerous-looking stairwells as high as the EIGHTH FLOOR! Meaning your heavier articles ARE NOT AVAILABLE TO YOU. If you can't climb the stairs, oh well. They would not tell me the price of the lock nor type req.d on the phone; because, THEY make you buy their over-priced disk lock for $20. HOURS ARE WORST. IF YOU WORK, NO ACCESS. THEY CLOSE AT 6 AND OPEN AT 9:30!!!!!!!!!! Most clientele are latino bums from crack/heroin infested streets. URINE STREAKS ALL OVER EVERYWHERE! ONE BATHROOM ONLY UNDER LOCK AND KEY SO THE LOCALS CANT RUIN IT OR COPPER. STAY AWAY!
Staff is very rude... update from the stars to 1. staff is never on time to open.. why the hell are you guys closed on January 1st.. not a bank u guys find any reason to close your doors.. not impressed..🖓
Lorena's great!
Desde que rente un cuarto aquí Wendy se a portado muy profesionalmente conmigo siempre sonriente. Gracias Wendy por sus servicios.
Friendly Staff Thank You Francisco & Lorena for answering all my question and make it easy to walk in and get a storage. The only weird thing about this place is their Elevator. They only have one and is super old. I got stuck on the 8th floor, I had to open the door and took the stairs down be careful.
Lorena and Wendy are so sweet and helpful. I appreciate their sincerity and willingness to help make the storage process and move-in really stress free. 🙏🏽👍🏽👌🏽
Wow what a great experience today with the two ladies at this facility. This story is going to be a little long so buckle your set belt (HAHA). I needed a storage unit at the last minute due to me moving from across the country and found this location. On to the important part the store was closing in less then a hour and I had a car packed full of items that I needed to put into the storage unit. Larena and Wendy was at the end of there shift and I was just starting to unload my car. They took time out of there busy and long day to help me move all my items out of my car and into my unit. They didn't have to do any of that and it really made me fell good to know that there are still decent human beings in this crazy world we live in. Tuesday afternoon they will be back in the office together and I will for sure bring them lunch just to show my appreciate. If I could rate higher on this I would. Thanks again ladies and see you on Tuesday.
Staff is very friendly and helpful. Lorena made the process for me a lot much easier. Anytime I have a problem or concern they look into to it and find the best solution for me.
Donde esta este lugar del Store
Noemi was very helpful and went above and beyond to help me. I had a very challenging situation trying to help my brother get some things from his storage, and she came up with a solution that was low in cost, and will work for us.
Noemi was very helpful when my brother came to ask about my storage units. Always great to deal with a positive person with a great attitude.
Customer service was great when it was provided to me and other fellow customers they have found what they needed. The employee who helped me see this was Wendy.
Very decent place. The staff is very understanding and professional.
Las chicas son muy amables sobre todo NOEMY..es muy servicial con los clientes y el lugar es muy limpio gracias por todo
Naomi helped me so many times when I needed help with my storage unit. She helped me with getting a cart, holding the elevator, and always greeted me with a warm demeanor. This is not just one time I experienced this with Naomi. She has a professional attitude and great customer service. I appreciate her and always feel welcomed and safe when she’s at the building!
Lorena is very friendly and helpful with all her customers she go out her way to help everyone thank you lorena and god bless you always
Lorena is the best she show me the perfect unit for my items and also how to protect them thank you so much and i wish i can give you 10 stars great customer service
Terribly filthy, many code violations, health hazards with roaches throughout and bird dung in stairwells, rust and they give you unclean units. When informed of problems the manager does nothing after weeks of promises but takes your key. Random items were put into my storage without my consent including trash and an anarchist news paper. When complaints are made the manage just says they cleaned it but it is a lie then he hands you an insurance form. If you can catch a picture of fleeing roaches then you can make a claim amd there is no way to prove that someone else has put items into your storage unit. Disgusting at best. Lorena, however, was a breath of fresh air . She is always extremely professional and cordial with a can do attitude. She is amazing at multitasking and would make excellent manager replacement! I finally could not take it and moved out yesterday. What a ripoff. I have rented at facilities from state to state for business and this was hands down the worst facility in my life with the exception of the general front desk staff.
Great move in special, Noemi was wonderful.
Lorena provided great customer service to me and was able to set me up with my storage space that was satisfactory.
Friendly and understanding staff. Positive experience :-).
A little dirty.
The team is incredible, thank you to Noemi for helping me today from A to Z. She was so helpful and amazing. Very professional, i would recommend to everybody to go there, and wish they have the same experience. Thank you again to Noemi.
Lorena Vasquez was very helpful made me realize that I made the right decision to use Public Storage for my storage needs... She was pretty...... Pretty nice Pretty helpful.... Pretty professional and Pretty Pretty.... I am a very HAPPY CUSTOMER ☺️☺️☺️😃
Came to buy a storage space, and Lorena was very great help, Great service and very helpful !
Lorena fue la major trabajadora. Estoy muy contento y afortunado con sus servicios.
Thank you very much public storage for having employees like Lorena she is so profesional and her work and very very friendly thank you Lorena
Lorena y wendy me dieron un buen servicio estoy sastifecha son de maravilla las dos muy buenas personas
Lorena is the best manager she is always helping her customer thank you lorena
Bad customer service. I have been over 3 years used.The employee(wendy)is so bossing and so rude and mean. disgusting experienced.No trash can at all. Always dirty restrooms, the out of tissues. Look at the ceiling. It falls off and mess up ours. There's so dark.You must bring the flashlight 🔦every visiting. >.< we may take an elevator breakdown something too.
Bedbugs, garbage, roaches, and pigeons I went to clean out my storage and found it infested with bedbugs. My clothing and bedding are ruined, and now I have to leave my stuff in for at least another month while I figure out my options. By the way none of this is thier problem, not even the rotting food left in units.
Excellent customer service...
I been with public storage for more than 3 years and the manager Lorena is always very friendly and helpful with all her customers. Treating everyone with respect and helping us store our belongings the proper way. I highly recommend this storage facility because Lorena was so kind and welcoming. Her tittle as manager suits her well.
I had made a reservation for a unit and I arrive around 5:40pm and they refused me access and service to rent. They said the closed at 5:45 actually and I informed them of the time they still refused me. Also another renter who arrive before me was also denied help and access. I highly not recommend renting from this facility because they don't care about there customers.
Muy bueno
Just rented at Public Storage for the 1st time and the service that Lorena and Wendy gave me was excellent thank you for all your help! Will defenetly keep storing here for few months
Lorena is the Best she take her time to assist all her customer with a beautiful smile and always so happy thank you for the great service
Lorena is awesome! Thanks Public Storage!
Lorena was Great! She checked me in, answered all of my questions and was very helpful.
Lorena conoce y ayuda las personas con sus necesidades. Excelente servicio.
Today i went to Public storage on 6th street to look for some boxes because im moving out. The employee Lorena assisted me with the best service ever. She helped me decide how many boxes i needed and gave me 10% off of my merchandise and also said that if i didn't use all the boxes i can easily return it. Also she was so nice that she helped me put the boxes in my car. Thank you so much Lorena for all your help.
Had the greatest experience at Public Storage 23032 today. Now, how much sense does that make with all of the reserving and finding the right storage space for your needs ? Right? Well, it happened today at Public Storage 23032 and Pablo provided the best service and advice. There were some special arrangements that called for some specific expertise and Pablo rearranged some things and got me the perfect space . Thank you Pablo and Public Storage 23032 !
Great 1st time experience that me and my husband recieved from Wendy and Pablo. Me and my husband walked in to get some quotes on a storage unit. They were both very helpful, made sure we could get the best price and unit to fit our needs. The Customer Service that we recieved was great!! I would give it a two thumbs up👍🏾👍🏾!! Most definitely I would recommend anyone, family and also my friends!!!!
Great service
WENDY made my move to Los Angeles a really great experience. I was having a hard time finding an apartment. But people like her make me realize I moved to the right city. She has awesome customer service and really went above and beyond with helping me to get settled. I will always choose Public Storage in the future and highly recommend this location.
I stored things (that I didn't even need) here for over a year and was blown away by how helpful the staff was. Wendy - she had been there every time I went in, was EXTREMELY helpful, patient, and professional. i can't say enough good things about her. I rarely write reviews, but I felt compelled to give props to Wendy. Its so refreshing to see people who are really good at their jobs!! Thanks Wendy!!
Bad area
i have storage for above 6 years and Lorena always been so nice with me and all her customer i wish i can give her 10 stars she is great and very professional and been the manager thank you Lorena
Lorena is te Best Mánager se is always so frienly with everybody Best Customer service ever
Lorena and Wendy are spectacular at their jobs! I was in a pinch and they both came through and even stayed late to save the day. I'll definitely be using this storage location for years to come thanks to the outstanding resourceful customer service I received when I needed it most!
Lorena is the best she give us a great customer service thank you and keep that great smile always
I'm so disappointed, and so sad, what manager from 2500 w 6th st. Los Angeles CA, 90057 done to me, she treat costumer like animals, I don't remember her name for sure I think it is Lorena. Hope she can text me and apologize. She told me she going to evict me, and she didn't take payment gor next month. She told me I'm no one over there, just tenant, but she is manager, but it doesn't give her right treat me like animal, she told me I break rules, but I didn't, she told me, she just think I break it. Hope she will be apologize, I have no wish be costumer of public storage ever.
No es lo mejor pero básicamente cumple con su función
I just wanted to thank Sylvia for being so great and understanding with me and she hooked it up! Best customer service ever and letting everyone know to go to Sylvia for her great work!!!
A bit run down, but I can see that they're gradually making renovations.
Best service ever Silvia was great helping me find the perfect storage for my belongings globally satisfied
I would like to start by giving two thumbs up on this review to both amazing members Wendy and Lorena. They made our experience here simple and stress free. I mean we all go through enough with our daily lives, and at that point when you have to find a place to store your belongings a storage is always best. That being said both Wendy and Lorena locked in our deal after our reservation. What a relief!! Thank you ladies for all your hard work. And for having the courage to be there all day with that little ticking sound.
Well detailed information given by Lorena. I am glad there is some one like her who gives the attention needed with the up most respect. She is an irreplaceable member of your team!
Lorena was excellent! Will definitely be using this location for storage again in the future!
I just want to thank Wendy for such a wonderful experience and great customer service. Such a sweet and helpful person. Definitely glad I made the choice in storing here at 6th street and getting great help and knowledge from Wendy. Thanks again Wendy and definitely telling my friends about this Public Storage very friendly staff with Wendy and Sylvia.
When Sylvia asked me for a review I wanted to do more because this review won't do enough justice to how great of a person she is. Amazing customer service since I walked through the door. She answered all my questions and was very understanding. Such an amazing employee and definitely referring anyone who needs storage needs to Sylvia.
Lorena is so helfu with every body great manager
AWFUL SERVICE. Locked me inside their facility overnight, they would make up rules seemingly on the spot. Employment is a conplete joke there, everyone should be fired based on their attitude alone. I also don't like how sales tricks you into thinking that storage is only one dollar meanwhile you end up paying well over $100 for the first month
Great customer service! Sylvia was very friendly and accommodating. I recommend.
Gracias señora lorena por el servicio muy amable y com mucha experiencia gracias por su amabilidad
Lorena is the best great customer service
Lorena she is so nice and not only that her customer service is fantastic thank you. Lorena
I had storage here before on 2015 and i came back here again because of the manager Lorena she is amazing very helpful and great customer service thank you ps for having employees like her
Lorena is so nice and her Customer service is excelente i wish i can her her 10 stars thank you Lorena
This was a great experience. ...first time renting at. Public Storage ...The employee who attended me was Lorena she was so professional n friendly ...i would gladly recommend this location to my colleges so Lorena could attend them with her great service
The retail agent Sylvia was extremely helpful in my last minute crisis to find a 5x10 storage unit. She showed me a couple options and helped me find the space and price that was right for me. Completely satisfied
Silvia is very nice she is so profesional doing her job
Lorena is the best she is so friendly and she take her time to show us 3 units until we found the right one thank you Lorena for you great service
Lorena went out of her way to help me out with what i was looking for. She was very attentive to my needs and what i was storing. Lorena was by far really helpful. Thanks Lorena for your great costumer service.
Tahnks for the time, im really happy for help getting me a unit....THANK YOU LORENA
This Public Storage is the best! Lorena is so very helpful and understanding! She model's exactly how a manager and customer service should be!( which I feel is lost in this day and age.) Thank you Lorena for all your help, kindness, and warm smile.... From Basaldua Family
Lorena Is a Great Helper provider an Is Very Nice in Difficult Situations
SYLVIA WAS EXCELENT GREAT CUSTOMER SERVICE
Best service ever on top of everything ....Lorena was helpful and her customer service was excellent ...keep up the good job!and we will keep coming back..thanks for your service
these must be fake reviews...... just giving one star to even things out lol
I came to view units wasn't ready to rent but I spoke with Linda she showed me two units and her friendliness and information about the storage convinced me to get it and I couldn't be happier. Recommend 5 stars
I want to let public storage managers the Lorena is the best she give me not only 5 star services she is so great her latitude is fantastic ans she is so friendly Thames Ps for having employed like her thank Lorena I will recommend my friend to come to this location and ask for you only you the bedt
Lorena is so nice, she help me a lot all the time. This place is so clean. I really recommend.
Lorena was an excellent associate who kindly helped us thru our entire process of getting our unit. Very pleasant personality
Lorena is the best she is always given all her customer a great service
Excellent service and amazing maintenance!! Please ask for Lorena...She will make your day easier:)
I came in to this property looking to rent in a hurry. I came in and dealt with the sweetest lady Lorena. She showed me around and took care of me. I had dealt with bad customer service from another location and dealt with a lot of other bad storage places. I'm happy I found this one. They are clean and friendly.
Muy buena atención de parte de lorena un gran servicio amable explica todo muy bien . Lorena is nice person she explains everything xcelent jobs
Needing the storage unit was last minute. I got there a half hour before they closed. I thought for sure this is going to be a bad experience. But I was completely wrong the staff there was excellent. Place was clean and well organized and Lorena took her time and walked me through the whole process of getting the unit. She obviously knows what she's doing because I drove out of there confident with the right size unit and key in hand 10 minutes before closing. Good job
I was at the public storage on 2500 W. 6th street a couple of days ago. I had an emergency needed some boxes and the sales person Lorena was there provided good customer services I'm not from the area but I don't mind the driving to this facility just to get good Customer services.
I rented a storage for the first time and didn't know how important it was to protect my belongings until Lorena explained the importance Of protecting my stuff. Thanks again Lorena for the great service. You were the best.
Lorena is the Best we have are unit for more then 3 years and she always is been giving us the excelente servicio thank you public storage for having empleados línea her god bless you Lorena
She. Is Verry. Nice. Amable. She. Always give me the best. Service. At the. Public storage and I give her thank you for ser exceptional
Excelente servicio al cliente, muy amables y profesionales. La mánager Lorena y Bianca contestaron todas mis preguntas y me dieron precio muy económico.
Just rented a unit at this location and Pablo helped me out with my storage. He was very helpful and recommend me a right size space. Thanks for all the help and would recommend this location to store your belongings.
Hello just wanted to say how much of a great experience I had getting a storage unit on May 24, 2016. Pablo Ramos was helpful in finding the perfect size unit I was looking for to store my things. His customer service skills were excellent and he was very helpful to help me find exactly what I needed . I would like to say I really apreciate how he guided me through this process of being a first renter on a storage unit. Thank you public storage Sincerely , Cristina Contreras
I'm so very happy with the service. Lorene was a wonderful woman. She helped me a lot.
I just rented a unit on this location but no one has treated me so nice like Lorena did she is very helpful and nice thank so much for you 10 star work I will recommend this location to my frieds
Lorena was super helpful, professional, and very friendly. She made our move in a lot easier and answered all of our questions. It was hard trying to find storage that meets our needs but Lorena made this PS the best storage I've ever been to. Thank you very much Lorena!!!
First time here and the experience with Lorena was amazing. .. I would recommend this place to my friends. Very helpful.
Me quedo agradecido al aver recibido Una excelente atención y amabilidad de Lorena
El servicio que me dio Lorena fue el mejor servicio que e obtenido por primera ves gracias lorena
Dear Los Angeles!!! If you ever need to take care of any storage needs - PLEASE DO YOURSELVES A FAVOR & COME SEE BIANCA @ the best Public Storage Property in La La Land!!! She gave me professional & speedy service with a SMILE - Yeah!!! Thank You Bianca & The Public Storage Team - I'll DEF BE BACK!!! Warmly Yours, Ms. Rai in Hollyweird!!!
LORENA IS THE BEST SHE ALWAYS IS HELPING HER CUSTOMER WITH A BIG SMILE THANK YOU FOR YOU GREAT SERVICE
I was helped by Bianca today. She was really nice and helpful. She didn't try to sell me anything from the beginning, she listened to me first and then offered suggestions. Best location ever! Thanks Bianca!
Lorena and Beyonka are some of the finest professionals I have ever met, they are very kind, patient, and helpful, they are a pleasure to communicate with and are to be commended.
Lorena is the best good customer service always. Thank you Lorena
I HAVE STORAGE HERE AT THIS PROPERTY AND THE ONLY REASON I AM STILL HERE IS BECAUSE LORENA SHE IS SO FRIENDY AND SHE IS ALWAYS HELPING HER CUSTOMER KEEP THE GOOD WORK LORENA THANK YOU
After walking in to this public storage earlier today I can honestly say I have never been helped with such good customer service like I did today Lorena was so nice and respectful I can guarantee that this will be the only storage place I'll go to
Me and my friend needed stora and we went to this location onv 6th st and not only the price was great but the employee name LERENA was the best she was so friendly and she new what side of unit we need thank you very much I will recommend this locacion to my Friends not only for the price is because the great service you provide us
I needed storage at the last minute and I went online and I book a reservation. I walked into the office and an employee named LORENA greeted me with a big smile and helped me with what i needed.She made me feel like if she had known me already she provided me with a 10 star service. thank you LORENA
Lorena is the best went i got to the office she welcome me with a big beutiful smile and make me feel so nice and her service was a 10 star she is fantastic thank you Lorena
Lorena la manager, es muy buena en su trabajo, muy decente y muy calificada, es un persona que sabe dar muy buen servicio, nos explicó con claridad todo lo que necesitamos saber acerca del espacio que nos rento, nosotros le daríamos un 10, pero solo hay asta el número 5, gracias por su hermosa y valiosa atención, Lorena.
Hoy fue mi primera vez rentando un estorage, y fue una experiencia muy bonita ya que quede muy contento con su servicio y y su atención, yo le doy un 10 por su gran servicio, ya que salimos muy agradecidos con la señora Lorena la manager.
Muy bonito lugar ruby, me atendió muy bien gracias kede, muy satisfecha con sus servicio
Thank to Lorena I found the right unit at the best price she is so friendly and I will recommend this property to my friends just because of her service
Lorena is the Best she is always so frienly with al her customers keep the good work
Great customer service. Great experience. Thank you so Ruby
Go shoping and find what your looking for its good , but a great experience on customer service wow definitely I came back thanks ruby :)
Easy to get to location, with friendly staff. Lorena was very knowledgeable & helped me see all my options, making my experience nice and easy.
i have storage for above 3 months and LORENA always been so great and helfull she always received not only me all her tenants with a big smile and frienly please keep her and propety thank Lorena
I am truly thankful to Lorena for assisting me in finding the best storage size that fit my needs. Furthermore, she provided helpful advice to better use the space allotted. I also want to note that she made sure to explain policies and insurance to the best of her knowledge. I would definitely use that site for any future storage needs; especially with Lorena, since we built rapport.
Diana was so great my first time renting a storage thank you ver y much
Diana has been great employee with excellent service!
Ruby and Lorena were a fantastic help dealing with a quick move. Helped us get a properly sized space and handled the paperwork efficiently and very politely. They are a credit to Public Storage.
Very good service , would recommend to friends and family, Thank you very much, Ruby
Lorena was very professional with me, and made sure that I had the unit that I needed at the price that I could afford. She very polite, patient, and welcoming. I hope that she is management with your store. She made my experience excellent. I have had storage with you guys now for 7 months here in Los Angeles, and 4 of those 7 months have been with her. I almost didn't do business with you guys again before because of another person at a different location. You are lucky to have her. She retained my business. Thank You
Monica was dope!
Lorena was available on veterans day to show me a unit and explain the options and specials available. Awesome service, great deal, amazing customer relations, and centrally located to all major los angeles freeways. Call them. You will be very satisfied.
i am costumer of public storage for 3 years and i love the sirves that they give me and lorena is always the one who helps me and she is a excelente person and she is super nice she is a wonderful person i love how she treats me when ever i come to the public storage
Great customer service! Bianca was wonderful helping me out!
Lorena was great - very helpful and knowledgeable. Thanks.
Monica was very helpful with everything we needed. Awesome service
Im a customer since 2013 and service here is very very good , lorena is the best customer service that i know, thanks for your service what i recive Always here
Lorenz Vasquez is a very good worker & I think credit should be given when due. I am a disabled person in a wheel chair & since I first started she has been my "Angel" she has done so much for me that I felt it was only fair to give this outstanding lady a positive rating with hopes her supervisor's will take note & maybe give her k raise/vacation or whatever the company does to show there employees how much the company appreciates their hard work. Being in a wheelchair isn't easy but thanks to her she makes all the difference I will recommend to all my disabled friends this PUBLIC STORAGE THANKS Steve Rogers # 278
Me agrado muxo el servicio al cliente que me brindaron a cargo de la sra. Lorena muy atenta y amable. Mil gracias x su tiempo y ayuda.
I never rented storage before and I come to the property on 6th street and Lorena was the best the way so professional and so friendly thank you Lorena I will recommend you with my friend and also the property is so clean
Lorena was extremely helpful and friendly and I certainly appreciate her assistance. I strongly recommend this location.
Lorena is the best always so friendly with everyone and always up and down helping her customer that why i been with public storage for to many years for her great service
Lorena is a great manager. Her firm but charming disposition should be used throughout Public Storage. HER even handed approach to her customers "emergencies" are handled in stride allowing her to act with composre, so Witt and style.
Everything a good storage place can provide, great staff when you need them, good security, team is fast to respond and handle new and existing orders. Props to Bianca, swift service. Cute girl I may add. recommended.
Its a friendly enviroment linda was perfect
I just rented a unit today and I got the best service by Lorena she is so professional and also so frienly thank you ps for having employees like Lorena
My experience it was incredible and what's in a difficult moment because I had just moved from my apartment and was tired and a little bit grumpy but the help of the wonderful representatives name her name was Lorena, a wonderful and kind person who help me with my me contract signing and Storage availability of very good and nurturing experience
lorena is the best on this Office always so frienly keep the good work
Lorena una persona super amable y super eficiente dispuesta siempre con una sonrisa a ayudarte y atenderte, 😀👍🏻
I just rented a United and I like the services Mrs/Ms,Lorna,Has helped me with,keep up the good work
I had a great experience today by the amazing customer service granted to me by Bianca !!! I deal with customer service all day long. So to get the same service back feels great. I would refer every one to public storage. Not because of the price or location. But because of the service. Thank you Bianca. Management was also very attentive. It was a team unified in there. This will be a very successful place due to then employees that work there. Starting with Bianca. Thank you again. Joshua
Bianca was great!!!!I she's nice!
Such wonderful and friendly staff! Lorena helped me find the right sized unit, and was very kind and informative with all my questions. Thanks!
Lorena was excellent she was really great
Lorena is so great i have a unit for a long time and she always is the same very nice and friendly keep her here always
My firts time renting storage but. Lorena make everything so easy for us and show the perfec unit the work for are needs thank you and i will recomended this location to my friend and also is very cleand
As a tenant in this storage have experienced impecable service provided by Lorraine and Bianca. Based on a scale of 1 - 10, I give the said service a 91/2 rating.
I just rented a unit today n Lorena was the best she was so patiend with me she show me 4 units with no problemas until i was ok with the one i rented she is so professional with ver work n make are moving so easy thank you ps forma having empleo y es lo Lorena
Lorena provided me excellent customer service....I recommend this place for all ur storage needs....
Lorena is the best so frienly and always smaling and always helping her customer thank you lorena for you great service
My first time renting storage and Lorena the manager she was so nice and friendly with us with her experience she make everything so easy she is the best thank you Lorena for all you help I will recommended this location and to see you only to my friends
Very big facility, it has convenient push carts that we can use for free, it also has 2 entrances with great parking so that you can easily move your things. The staff provides great customer service and the personalized access code provides that great sense of security.
I just rented a unit today and the service the Lorena give me was excellent she is so friendly and she was so passion with me until I a gree to rent a 5x10 thank you so much lorena I will recoment this location to my friens
Lorena is the best always frienly and nice not only with me with all her customes thank you so much for been like that please keep her here
walked in to get packing supplies and Lorena was super helpful. She was so nice and sweet and helped me out with what I needed. If I ever need any a storage space I will surely go back to Lorena. She's the best.
Manager Lorena Shocked me with her sophisticated graciousness towards all customers that came in, including one who was angry because the bathroom light did not automatically turn on. In Spanish we have a term, "Don de gentes" reserved for those rare individuals who know how to make every person feel like royalty, with sincere interest, listening, appreciation, and a kind manner of guiding the customer through a tedious registration process, which she transforms into an adventure of human communication. Her boss better treat her well, before a super deluxe hotel steals her for memorable hospitality. But the parking sucks. Sincerely. Enrique Renaldo
Levi was not only helpful, but also very knowledgeable. He made my experience a great one.
Staff is very kind, cool , and they think with their humanity, Fernando rock's , he's a stand up guy. The only thing is that, the corporate end, says they are open until 6, but in reality, it's only5:30, corporate needs to not false advertise and stay open til 6, either change the policy , or change the advertisement. Employees and customers shouldn't have to pay the price of corporate companies only caring about the bottom line dollar. We are human beings first. Not customers, employees, or dollar signs. Also people work during the day and to close storage facilities at 6, is kind of a cruel joke. I'm sorry I mean 530. The human beings that work here are wonderful people and make moving your things a pleasant experience.
El servicio es excelente!!!! Ricardo y Diego son geniales! Le solucionan a uno todo!!! El lugar es muy limpio y de fácil acceso. Las ofertas hace muy accesible el poder alquilar los espacios. Pero lo que sobresale es la amabilidad y cortesía de esos chicos. Es muy diferente de otros negocios donde hacen el trabajo sin ganas o tratando al los clientes mal. Recomiento al 1000% esta sucursal de Public Storage. Felicitaciones, MARVEL.
I walked in to get packing supplies and Lorena was super helpful. She was so nice and sweet and helped me out with what I needed. If I ever need anymore boxes or a storage space I will surely go back to Lorena. She's the best.
Moving and looking for a storage facility is so stressful until i found a storage space at 6th st. As soon as i walked in Lorena greeted me with a big smile and made me feel that i was at the right place to storage my belongings and also she showed me how to keep my stuff safe by buying boxes and packing supplies. Lorena was the storage expert!! I will recommend this storage facility. Thanks again Lorena
I am very upset with this public storage. One of the units the door is broken it has been broken since April 20 is now April 29 the door has not been fix. I'm now looking for another storage place to take my stuff.
Employees are friendly, knowledgeable and very helpful! Very clean facility. Great location. Thanks for a great experience and excellent service!
Good service
I've been having a really bad day today looking for storage all day. When i came to this property the staff greeted me with a good afternoon. I was still in a very bad mood but Lorena and ruby were really calm and helped me calm down because they said to me this was going to be my last stop in searching for a storage solution. Ricardo showed me a space that was exactly what i was looking for and with in my budget. All three staff members were very polite and provided me with the best customer service i have ever experience. I would recommended this location to everyone looking for storage.
I rented storage at this location and the customer service the Lorena and Ruby is the best and i will recomend this location to my friends thank you so much lorena
Ruby gave me all the help I needed and was very informative. Outstanding job, excellent service!
Excellent service from Lorena! She was awesome throughout the process while showing me the units. Her recommendation was perfect for both units I rented. Definitely recommend this place and Lorena to anyone!
I loved that they have best customer service. . Very helpful and courteous both ladies. Lorena and Ruby, thank you for your time and kindness and detailed explanation for me....
Lorena n' Rubí grandioso servicio...!!!!
The experience with Public Storage has been great. Diana was fantastic and made my move into the storage space smooth and easy. She was very helpful and was able to answer all of my questions. The facility is clean and easily accessible.
Excellent & Superb Service !!!! Lorene, Edith and Dianne makes a great team!
Lorena is a star she got me s storage spAce no problem excellent customer service. Thank you so much lorena
Always a great experience, Edith and Ruby are always very helpful!! I feel that my belongings are safe with those two there.
I hadn't use a storage before so i didn't know what size and type of storage i wanted. Lorena was very helpful, she went above and beyond to make sure we had what we needed. She was very professional and gave us a great customer service. Thank you.
Lorena and Edith are the most helpful girls ive ever met. They knew exactly what i needed and the made it sooo easy.. These girls should be given 10 stars for their service.... Thanks to them i have my storage and no more stresss.. Thank you edith and lorena!
There was a time when i was looking for a better place accessible for me and your bldg. just solved my problem. It was not only the location that was good but the kind of attention and assistance that was offered particularly Lorena who made me feel confident thinking that my stuff was safe and secured. She was very helpful and I am so grateful because i got the full details and information i needed to know. She should be commended for her excellent performance!!!
Real talk, this Is The storage facility for easy, no hassle, no attitude, no drama, acquisition. Edith was/is a God/dess, for the tired and weary who find themselves in situations when one Must have to store belongings between housing arrangements or whatever predicaments causing need of these services. Centrally located in th midst of La-La, secured with friendly good staff, especially Edith, you Can Not go wrong Here.👌😄
I am so excited about this new transition in my life right now. Public storage on 6th is the best place for me especially the staff is delightful and helpful. LORENA the associate who helped me and went through the paperwork was just the latch I needed to feel secure my storage was in it right place. Thanks PS.
Lorena is very kind and helpful. And very reasonable prices.
Great place Lorena and yessenia are very nice and helpful.
Edith Lorena and Aracely have provided me with the best customer service ever I love it here they are very friendly and always have a smile on there faces when I walk in awesome atmosphere
Excellent service thank you Aracely and Lorena!!
est customer service. . Very helpful and courteous both ladies. Aracely. And lorena, ,,, thank you for your time and kindness, ,
It was awesome !! I came here with my mother and brothers to rent a storage. 2 nice women helped us and they understand their costumers struggles. They look for the best affordable price and space you need. Not only they provide good service they like to share a good laugh with their costumers. I strongly advice coming here for great costumer service and a great price you can afford. Overall my mother and brothers loved it.
Edith and Lorena are the best!!!... Super helpful and very friendly.... Anyone that wishes to store please store with them you are in the best of hands with them by faaaar best experience ever!!!
Aracely ,Edith good customer service
Super clean facility, very friendly staff, and great location.
I was very pleased with the fast, friendly, and efficient service provided by Lorena, the store manager. I had reserved a storage unit online, which sped up the process. Overall, I was very happy with the process of securing a storage unit.
I came in with an online reservation and Robis was great! He showed us the reserved unit quickly yet efficiently and explained terms and pricing. Had us ready to move in right away. Robis is friendly and knowledgeable about the facility and always helpful with any questions or needs we might have. Great customer service!
We walked into the office after receiving a discounted rate through an online reservation for a 10x15 and we found ourselves satisfied with the available unit. We made a visit last Friday and Yesena kindly gave us a tour of multiple available units even though we didn't end up with a decision. She also informed us about the units that were on hold and recommended that we check for updates throughout the weekend and fortunately we were able to get a online reservation of the unit we wanted for 15% OFF! The awesome $1 for the first month promotion was also included so we were more than satisfied with our prices. When we made our visit today to check out our reserved units, Lorena was able to take us around and made sure that we got the best choice. She tried to give us answers to all our questions before we even had to ask them and offered us all their promotions and discounts available. Lorena is definitely a professional and made us feel very comfortable the entire visit. 5 stars is just not enough! We are definitely glad to have Yesena and Lorena at our service throughout our lease. Thank you ladies for your kind and amazing service!
First time renting a storage unit. Easy quick and no hassel process thanks to Lorena. Recommend that location if you want to get on with your day. Thank You Lorena
it was a great. customer service was on point. Thank you Lorena.
I came in with a reservation and a problem. I was very upset and Lorena was very helpful and was able to solve my issues. Great customer service
LORENA Y YESENIA SON UNAS EXCELENTES PERSONAS QUE SIEMPRE NOS HAN ATENDIDO MUY BIEN, HAN BRINDADO TODO SU APOYO Y NOS HAN ORIENTADO CORRECTAMENTE, NUESTRA UNIDAD SIEMPRE ESTA MUY LIMPIA AL IGUAL QUE TODA LA BODEGA, SIEMPRE TIENE BUEN ASPECTO. FELICITO MUCHO AL EQUIPO DE TRABAJO DE ESTA BODEGA PORQUE SIEMPRE ESTA ORDENADA Y SIEMPRE TIENEN UN ACTITUD MUY POSITIVA.
I had a very good initial reception experience with Lorena. She made sure I understood the pricing structure and the storage room setup. I was unsure whether 5 X 15 would have been large enough to hold all of my items, but miraculously, they did fit!
Lorena V was incredibly polite & patient with myself & a pretty unruly customer before me. She answered all of my questions & helped me find a unit that was perfect for my storage needs. She provided me with a great first experience with public storage.
I always get great service from Lorena & Yesenia!! ;) :)
Lorena was very helpful, professional and made checking quick and easy.
Muy satisfecho con el servicio q Lorena jessenia y robis.
The staff is rude and has become rude since the change to Public Storage. It's unfortunate because the previous people and owners were very nice and helpful. The new batch are dismissive, apparently annoyed at any question directed at them. Also, not only has the name of the storage changed, so has the size of the units. It is a wonder any of the things in storage still fit. There is water damage, personal items are damaged and discussing this just leaves a blank expression on the people running the storage. The price goes up and the unit gets smaller. Figures. The restrooms are also disgusting, and the restrooms, which I am pretty sure are for the staff is locked. And no consideration for cleanliness or hygiene seems to be a priority. It's unfortunate and cannot wait to move my things from here.
Lorena and Robis were delightful and very helpful. I was at peace when I left this location. I rated this location 4 stars, cuz I wish they stayed open til 7.
LORENA AND YESENIA WAS GREAT, AND THE GENTLEMAN WHO RENTED ME MY UNIT WAS ALSO VERY HELFUL. I WAS RUNNING LATE IN MY MOVE IN AND THE MANAGER STAYED LATED TO INSURE I MOVED IN AND SHE WAS NICE ABOUT IT. I JUST WISH HAD LONGER HOURS.
i rent a public unit from this location last week my name is eric castillo i had a realy customer service from lorena ..she was realy helpful to me an im encourage everyone to go to a public location on this location .,.lorena is the best customer service that public storage had ,,please management see all this comment about her,,she is realy customer service to all people i seen it.....keep up you good customer service lorena....././god bless you
i rent a public storage last weeek an lorena was helpful realy good ,,i wish everyone were this way....thank you lorena for you good customer service..... unit 393
I work as a delivery guy for a company that sells through tv ads. I have rented storages in various different places, but only in this one have I found facilities and services that fulfill the company's needs such as safety, attention and good service by the attendants, primarily Lorena who, when I have had any urgency or need, has always been disposed to serve me. It is the reason for which I have been in this storage for over 18 months.
I recently moved most of my belongings to the Public Storage, property number 23032. Lorena assisted me in a professional manner. If I ever needed to store more property again, it would definitely be there.
it was not a dollar for 1st months rent you have to be there earliest at 9:30 am or latest 4:00 pm alot of homeless people use the facultyit smells real bad like pee and body odor and its a bad neighborhood at night its a good chance of being mugged their is a hispanic lady with glasses that works there she is very very rude and aggressive i might move to a another storage place at the end of the month highly do not recomend public storage.
Somos vecinos del Consulado. Al día de hoy, ser Cliente de Public Storage es como sentirnos como parte de una extensión de nuestras premisas porque hemos recibido una muy grata y distinguida atención por parte de la Srita. Yesenia y la Supervisora Lorena. Esperamos tenerlas por mucho mucho tiempo. Nunca cambien y que tampoco nunca las cambien. ¡Enhorabuena! ¡Felicidades!