Cheerful guy working here, nice Italian name Vito. Helped my wife out with her unit, he was very knowledgeable !
Pleasurable experience Nan is so helpful. Her knowledge and availability to anticipate situations is incredible always keeping the customers best interest in mind.
Nan is amazing friendly very helpful she help me out a lot with my needs thank you for your help
LOVE Nan 😁 she’s been so helpful and kind hasn’t been here long but I hope she stays forever.
Nan is like the ultimate PM. She’s always cleaning and everything from her office to the bathroom smells so fresh. She was out power washing doors one day…like I never saw that before. She always has a smile, you can tell she really likes her job
Nan is super nice, fits right in. Welcome to Canoga Park hopefully the heat doesn’t run you away 😁
Add on: Nan is amazing, the property looks great, the hallways smells great not like old dusty storage units. So happy the heat didn’t run her away. Nan is definitely a 10/10
Nan made moving into my storage unit so quick and easy! I was so stressed out from my move and she helped me find a really great location and was able to find me exactly what I needed. She showed me where everything was and explained it perfectly! Her patience and kindness made it a great experience!
Nan is very pleasant and knowledgeable. She helped me rent a unit that was the perfect size. She had a great attitude and made sure I understood everything.
Nan - you are awesome! Thank you for being so helpful!
The worst public storage ever…
I had the awful experience with y’all
Those elevators were not working at all
I tried to reach with the office and some other associates but nobody there to assist me at all
I wasn’t able to carry my things on my shoulders and use the stairs which was all the way down and super far from the unit I had my stuff
I don’t recommend anyone else😏
I had a great experience having a storage unit with Public Storage. Even more Nan was excellent at her job and made it very easy signing up and always helping me out with things. I will definitely use them again in the future and recommend anyone to as well
Nan was absolutely amazing. So kind and helpful, she is so much better than the support we have had in the past.
Nan are the best! She help us with our storage unit for over 6 months!
Thank you for everything
Had the pleasure of meeting Nan this past week. She’s very nice, patient, knowledgeable and very detailed oriented. She’s so helpful and the hallways smelled very fresh, that may be weird to say but most storage places smell old and dingy. I recommend Nan she’s a 10/10 👍
Received very good customer service from Nan. I was in a crunch and needed to get my things stored. Nan needed me to hurry along as it was closing time. She wasn't rude, spoke very kindly and went above and beyond to even help me out. Great Customer Service!!!
Nan helped me from the second I walked into the property and she was fantastic- very knowledgeable and helpful across the board- thankful she was there and feel very good about the decision to rent here because of help-
Beware‼️DO NOT RENT FROM THIS LOCATION‼️ The facility is dirty and has bugs. They only have 2 moving carts for a facility with over 200 storage units. The facility is very dirty, and it's unsafe with all the homeless individuals who live right behind and next to the facility. After 10 days of non payment, they will lock up your items and deny you access to the building. Unlike Extra Space Storage, who will work with its customers and allow you access to your items almost a month and 2 weeks before a lien fee is added to your bill. This public storage is the worst place I have ever stored my personal items. I moved out 15 days before the month was out and made to pay the entire month even though I was told by an agent that I may not have to pay the entire month if I moved out. They will lie to get your payment and will sell your items to the highest bidder if you are more than 3 weeks late in making a payment. It's best to find any other storage facility because they do not value their customer's business!
We used this storage location and had an excellent experience with Nan! She went out of her way to make sure that our storage experience was comfortable and pleasant, (being that this was our first time using a public storage). We highly recommend this storage location. Go see Nan!
Nan is amazing. I'm all moved in thanks to her. I see she takes pride in the property, she was cleaning the elevators. The restroom smelled amazing, she swept and blew down a whole driveway with a smile on her face still providing great customer service. The app is nice and helpful I'm just loving my experience
The new property manager Nan is very helpful and kind she makes the moving in process a breeze and she always in a positive and welcoming mood will tell all my friends and family members to rent with her
I was just stuck in the staircase for 30 mins. I always take the stairs to exit the building. Today when I did that I came to the surprise of a key lock pad on the door. I wasn't able to use the Exit that I normally do.
As you know all the other doors automatically lock so I couldn't even get back to my storage floor. It took 20 mins to get through on a call, than another 10 mins to get me out the stair case.
It is 90° so you can only imagine how hot it was. I don't understand why there was a padded lock on the Exit. What if there was a fire?!
Follow up 9/2
The district manager called me with nothing but excuses telling me it was the person first day. Than when I told her it was an hour past opening time and the locks should of been removed she responding with a snarky remark saying " have you ever made a mistake at work"
The only person at this location that has common sense and respect is the new property manager. She has been really helpful.
Nan is awesomely awesome. 10 out of 10 👍👍
Willy was amazing at getting me into the unit that I really needed. Was great help
Zoey helped my move in easy!
Zoey was amazing on helping me out with my unit.
Really good service, Zoey was really helpful and quick
Zoey made my transfer as smooth as can be, I also want to credit Daniel for his guidance in the year+ I’ve been a customer. Thank you both!
Daniel has been amazing to us since they we have been in here and he has went above and beyond with his service and making sure we never leave.
Thank you sir!
Daniel here at Public Storage In Canoga Park was great. He helped me out tremendously and was super nice and cool.
Thanks to Daniel for the help on making smooth transfer and saving me money!
Daniel was great and vet helpful every time I came in. He also helped me when I checked out of the storage. He is friendly and he does try to help.
Daniel is amazing, helped us out moving in & out. Amazing service, very informative and resourceful. Definitely recommend!
I had quite a few questions on renting a space. I was able to get all my questions answered. It's always a pleasure when you get good service. Thank You Summer for all your help.
Summer was great! Was having problems with my access code/the app and she helped me right away!
I came in to get pricing on storage units and I got excellent service from Summer! She was extremely helpful, knowledgeable, and had a great attitude!
Great customer service and availability! Ask for Summer if she's working! Summer went above and beyond while helping me set up my storage unit rental! 10/10!
Summer is awesome, just booked a unit over the phone. It was super easy and seamless, thanks again!
Dust all over from the rock place next door workers under tremondous pressure from corporate /no trash bins available. RuN
Been to a couple storage places shopping around for a unit and the worker here summer was amazing! Very polite and seemed to have no problem answering all my questions
Summer was super nice and extremely helpful!!! Made my whole experience great.
I’ve never rented a storage unit and Summer was more than helpful, not to mention she has a great personality! Thanks again!!!
Gaby and Summer were wonderful and helped us very much
David is an exceptional employee at Public Storage, providing top-notch service with a smile. I highly recommend Public Storage, thanks to David's professionalism and the excellent experience he delivers.
When I came in to rent a storage unit, the lady who works there, Summer, was excellent and helped me above & beyond! Definitely am satisfied & would refer friends here as she was very helpful, polite & thorough!
I came in to inquire about a storage. The lady at the front Summer went above and beyond with helping me and answering all of my questions. I usually feel super rushed, and she did not make me feel that way on top of it, She was super sweet and very polite. Thanks so much summer
Using this storage for a couple of months.
Very satisfied, manager Summer is very friendly and helps me with all of the questions I have))
Daniel was great and it easy for me!
Daniel was very helpful.I liked the service he provided.I will come back in the future
Daniel was very helpful and answered all my questions. Very professional and a very nice person.
Daniel was fantastic at moments of my life when I was on workmen's comp. And didn't have money coming in. They totally understood what was going on and worked with me. I would give this 5 stars and tell anyone. That needs storage in this area. Go here first perfe.
Daniel helped me out today and I received a friendly warm welcome and excellent service. It was very refreshing!
Public Storage's shady tactics are downright despicable. Without any warning, they hiked up my payment from $219 to $343 while I was away, causing a massive headache that forced me to cut short my travels and return to the USA just to deal with their deceitful practices. Their utter lack of transparency and disregard for their customers' well-being is appalling. Beware of Public Storage's sneaky rent increases—they'll gladly squeeze every penny out of you without so much as a courtesy heads-up. See the image for they are increased rent. Keep away from this thieves .
This is the worst Public Storage to use. The only person that actually knows his job is Daniel. Daniel is very professional and knowledgeable and always willing to help. However, I had visited on the day Daniel was off and encountered a lazy unknowable worker that even stated he didn’t know what he was doing. Well his incompetence cost me $800. Public storage need to train all employees because one thing for sure they will take you money
Very unsafe place. Stuck in elevator twice
Convenient Location. Good Customer service!
Daniel gave me a great service. He help me out!!! I got the rental nicely
Daniel was very professional and helpful, I was very impressed,
Daniel was really great , very great excellent customer service. This Public Storage is really clean and pleasing . So grateful to encounter with this public storage employee who gave outstanding superior honest, very honest customer service. Should train your other employees at the other locations the same way !!
Daniel is always friendly and helpful and I appreciate that
Daniel was really nice, he went above and beyond, he gave us a a thorough explanation and tour and helped us out so much!
Daniel was really great , help with everything we needed. I appreciate all of the things he’s help with very great locations
Summer was awesome super helpful
Great location - every problem tended to right away by Daniel, very helpful groundskeeper.
Daniel was very helpful getting me to be able to use my space. I have been a customer for 13 years and he is the best manager.
Daniel the manager has been very kind and helpful throughout the process. He answered all our concerns professionally. The property is well organized and safe.
Property is very clean great customer service and overall great storage space for the price!
Daniel was amazing and a pleasure to work with. Very helpful and very informative! The units are clean and spacious and the onboarding process was very easy as well. Thank Daniel for the wonderful experience and easy lease.
Daniel was awesome. His service was great.
Great storage spot, Daniel was always super helpful
Exelente..servicio. Eric fue muy amable
Eddie was awesome. Showing the different size units and explaining whole process.
Daniel was very helpful we’re very grateful
I am so glad to work with the manager, Daniel. He is so supportive and kind and cooperative.
Daniel was a great service. Storage space was a great price. Happy to have found them near my home. Currently transferring from Arleta location.
Price is 700 for my unit and the gate doesnt work so you have to manually get out of your car and punch in the code to get in and out and theres homeless people all over
Nothing works office staff couldn’t care less if they tried.
Wonderful experience with Victor at the Ventura location! Great customer service and friendly!
Rent got too damn high. Went from paying $500 a month to $900 a month. The older white man that works upfront is sassy, make snarky remarks, and is super passive. I would not recommend.
Additionally, they do not stay on top of pest management. A lot of the storage units seems to have been invaded by mice that chew through important documents and cockroaches. Lastly, they are inconsiderate with their customers. The same older white man would not open up the trash bins for people.
Great location and great prices. Daniel went above and beyond to show me the different units and made sure I understood all the options available. Quick and painless
Daniel was very helpful I had a great experience
Daniel, thanks for your help it was cheep easy to rent from!
Daniel. keeps a clean place. No trash on the outer perimeter. He is professional. And he’s friendly.… I have no problem recommending this place to anyone! Keep up the good work, Daniel!
Daniel made it easy to obtain our storage
Daniel was awesome.He provided great customer service.
Amazing customer service from Daniel!
Daniel was amazing to work with!
Daniel was awesome. Great service. Can’t edit to store my things.
Daniel was beyond what was expected in his professionalism, attitude, incredible smile thank you for having Daniel in your staff
staff ready to help
Daniel was amazing. Very efficient and was able to set us up with a unit within 30 minutes. Nice and very personable. Good area to rent space in Canoga Park.
Glad to have a unit on this place and Daniel it’s just an amazing helper thanks a lot
Daniel is very nice, the place is very clean and great service!
Daniel is the CEO of efficiency. Give him a 25% raise and Company stock options
Had a unit there for years. I've never had any problems there, inside the unit or otherwise, even when I didn't check on it for a long time. Solid place!
Daniel was friendly and professional. Great customer service. Highly recommend!
Daniel was a great help! He was kind, professional, and supportive. He went above and beyond!
Daniel was great and the property is clean great job
Great service.
Very prompt and on time, was able to get a storage unit same day and fill it out. Managed to put a full living room set into a 5x5. Service was great. The convenience of being able to use the app to open the gate and get access to the unit was a great touch.
Definitely recommend to anyone in the Valley.
I wish I could give Daniel and this location more than 5 stars - super helpful and patient staff, plus well-maintained facility.
I am the security guard who patrols the property. Always very clean and well-kept.
Daniel was amazing service 👍
Daniel was so helpful with my storage unit! They’re always so nice at this Public Storage. 5 stars!
My experience here has been great! Daniel was wonderful and patient and helped me with all my questions. It’s my first time renting here but given my experience, I would definitely recommend it. Thanks for all your help Daniel!
Daniel was amazing great customer service.
Moving is not always great, but Daniel made this morning interaction very pleasant. Super professional, thanks!
Great manager and storage service! Daniel is cool!
Daniel provided great customer service. He made everything soooo easy! If you are in the Canoga Park/Woodland Hiils area, I highly recommend this facility!
Daniel was a huge help when we got our unit here. Walked us through the full process, showed us where our unit was, best places to park, etc. I feel confident and comfortable knowing our storage is safe here.
Daniel has fantastic customer service skills. He helped me against all odds when the other location did not and was rude.
Daniel did a great job with my rental.He is very knowledgeable about the process.
Daniel was very helpful! Thanks!
daniel is 100% solid great service
Very clean, Dan was easy to work with and we got a tour, signed up, and had our rental in 15 minutes! Dan is very knowledgeable and professional. Great guy! Thank you!
Daniel is such an awesome rep. Thank you guys so much!!
Daniel is personable, courteous and willing to help with anything. I’m glad I chose this branch!
Daniel was supper helpful, I had no clue what size of storage into get for all my stuff. And he showed me different options and I was able to find the best one for me. Thank you Daniel! Appreciate your help!
Daniel was very awesome help me out with the storage.
Thank you very much.
Daniel does great customer service. The place is clean and tge service is amazing. Daniel is very helpful and even gave us a few hints to help us with our storage.
Daniel was very helpful and listened to everything I said.He was amazing
Daniel was awesome and really helpful getting me squared away with my storage needs
Daniel was great. Clean, secure...easy.
Daniel was the best he was very helpful.
Fantastic service from Ingrid. Answered all my questions with very good suggestions. Highly recommend this location.
Hope, the property manager is the best! Really helpful. Painless.
Daniel was very kind and helpful!
Daniel was great!
Everything went smooth.
Thank you!
First time using a storage facility. Daniel at the Canoga Park location was awesome. Patient and friendly. He really made this process pleasant. Thanks!!!
Daniel was super helpful and so kind. He was helpful to the process. He answered all my questions and was very understanding and patient.
Daniel has fantastic customer service. He helped me to sign up and on a different day he helped me access the unit under time constraints. He is patient and kind. Moving is very stressful and he understands what people are going through to move their belongings. I really can’t say enough about how much he helped me when I really needed his understanding. Thank You so much. Everyone at your company has excellent customer service.
Daniel provided great service and made my move in easy!
Daniel was very friendly, the storage space was well maintained, and most of all very safe location
Daniel is very nice to me.He provides great customer service.
Daniel is very professional and provides great customer service.He is always very nice and professional.
Daniel was awesome and made my experience very pleasant. He was kind and efficient and greatly appreciated.
Daniel is great, he help with my key i thought i lost. He's down to earth and friendly. Highly recommend this location.
Daniel showed me great customer service. He went the extra mile by walking to my unit and showing me how to open and use the lock without me asking.
Manager is always on site and I always feel that my belongings are safe.
Daniel gave us great service and helped us out allot.
Daniel was kind and helpful at all times. Great service