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Address

1602 15th Ave W
Seattle, WA 98119

Phone

206-813-5617

206-813-5617

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

206-813-5617

206-813-5617

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 57 /mo $ 72
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 70/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 70 /mo $ 87
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 83 /mo $ 103
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    5'x8'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x8'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 94 /mo $ 117
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 101/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 101 /mo $ 127
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x10'
    Online only price
    $ 117/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Downstairs/elevator
    $ 117 /mo $ 147
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 137/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 137 /mo $ 171
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x12'
    Online only price
    $ 149/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 149 /mo $ 186
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 167/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 167 /mo $ 209
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x18'
    Online only price
    $ 232/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x18'
    • Climate Controlled
    • Upstairs/elevator
    $ 232 /mo $ 290
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 249/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 249 /mo $ 312
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 338)

October 9, 2024
Google Public Storage Doug Marshall
The space and location = excellent. The online process to get a unit was super simple. Office staff are top rate and very helpful. I can use my smart phone to unlock the gate and access my floor. Only gave 4 stars because of the following: 1 - One of the 4 elevators (the one closest to my space) is out of order with no indication of when it will be back up and running. 2 - The moving carts/trollies (they only have 5 or 6 total) are only available during office hours so if you are there early morning or after 5PM or 6PM you need to bring your own if you have something heavy. I’m guessing it is because of theft but a bother non the less.
October 8, 2024
Google Public Storage Ben Ballman
I dont know how this place has as many stars as it does. Renteres beware this place is not safe for your goods. Thieving is prevalent in this state and there is a good chance they have already scoped your locker out. Workers may be in on it. Dont rent here keep your stuff close to you!
October 7, 2024
Google Public Storage Sierra Root
One of the best storage facility experiences I’ve had! Janelle was super helpful in getting all set up and acquainted with the storage lockers and car storage areas. Highly recommend!
October 6, 2024
Google Public Storage Christopher Beckum
Shalleenakaye was professional , as sweet as a peach & easy on the eyes will be back fosho
October 6, 2024
Google Public Storage Roscoe Banks
Shallenakaye was phenomenal her work ethic & the down to earth atmosphere she provided was next to perfect made the whole experience for us 🤌🏻🤌🏻🤌🏻
October 5, 2024
Google Public Storage Gigi m
Experience was great and easy. We were looking for a storage unit and Shallenna Kaye was an amazing help in getting us situated.
October 3, 2024
Google Public Storage RaVeNoUs KeV
When I came in I was helped by Shalleenakaye, she was extremely helpful and was able to answer all my questions perfectly and kindly. I was very impressed with how clean her area was well! To say the least she made my experience there definitely worth the 5 stars!!!
October 3, 2024
Google Public Storage Enrique Otanez
Shalleenakaye was an outstanding member, she helped me out so much and went above and beyond. Plus she was so friendly!
October 1, 2024
Google Public Storage Anna
Ryan was very helpful and made the process in getting a unit very easy! I accidentally went to another Public Storage nearby, but eventually found the correct one, and Ryan was very patient and kind the whole time. The promotions for certain units are also hard to beat. Everything went smoothly!
October 1, 2024
Google Public Storage Stacy Oxenhandler
Having moved in and out of storage units, throughout Seattle & beyond-- at least half a dozen times and almost exclusively Public Storage-- this was definitely THE best experience--all thanks to Shalleenakaye! From the moment I made the reservation online and showed up in person, she was responsive, friendly, incredibly accommodating and helpful. Furthermore, she has been consistently easy to reach by phone--unlike almost all of the other locations-- and always sounds genuinely happy to help and answer my many questions! Shalleenakaye's lovely disposition, knowledge & competence made this process seamless & really helped alleviate a lot of the stress and frustration that's often inherent in these experiences. And, even more, she restored my faith that there is still such thing as PHENOMENAL customer service. ANY employer should be delighted to have her on their team--100%. Oh, and the facility itself is clean & convenient!
September 28, 2024
Google Public Storage Just Me
Friendly staff
September 27, 2024
Google Public Storage Kielly Lewis
UPDATE: Just got another rent increase email. Only took them 9 months to increase my rent up to $134 per month starting next month. Less than a year ago (February 2023) I rented a 10x5 foot space for $40 a month, I just got an email saying as of January my rent is $110. They have increased my rent every other month as well as adding new insurance policies and other fees. Do not rent from here. They will take advantage of you, which sucks because the facility is nice and well taken care of, but not worth it at all.
September 22, 2024
Google Public Storage Tom Duggan
Overhead door to drive in is broken more often than not. Elevator broken today now too. In the face of all this they raised rates last month. Take your business literally anywhere else.
September 21, 2024
Google Public Storage D I
Great customer service. Easy registration. Clean facility. Shalleenakaye and Rene at the desk were great and so was customer service!
September 20, 2024
Google Public Storage Elena Aiona
I had been battling with a gate code issue at Public Storage for what felt like forever—every time I thought it was fixed, the gate just mocked me. After several failed attempts with other staff, I finally met Shalleenakaye. She was like an angel sent from above to save the day, with a positive attitude and an actual solution!! She didn’t just give me a quick fix; she found the real problem and solved it for good. Shalleenakaye’s knowledge and kindness turned my storage nightmare into a breeze. Public Storage, you’ve got an incredible employee on your hands! Give that woman a raise!
September 16, 2024
Google Public Storage Alexandra Ballou
I can’t say enough good things about my experience with Public Storage, especially Shalleenakaye! From the moment I walked in, she made everything so easy and stress-free. I was moving last minute, and she helped me find the perfect unit for my belongings. Not only did she walk me through all the options patiently, but she also took the time to help me understand the best way to store my items to avoid damage. What really stood out was when I accidentally locked myself out of my unit after hours. Shalleenakaye went above and beyond by staying late to make sure I could access my things. She was so kind and never made me feel like I was an inconvenience. Another time, I was worried about the security of some valuables, and she reassured me by explaining all the safety features and even helped me get a special lock that gave me extra peace of mind. The facility is always clean, well-maintained, and the customer service is top-notch. If you’re looking for a place to store your belongings, I highly recommend Public Storage and be sure to ask for Shalleenakaye—she’s the best!
September 11, 2024
Google Public Storage Joey Laabs
Shallenakaye gave the absolute BEST customer service. Not only were they affable, fastidious, and overall knowledgeable; she helped me find the best fitting unit. Highly, highly recommend. I will be telling anyone in the greater Seattle area to come here and ask for her specifically.
September 3, 2024
Google Public Storage Kavosh Asadi
I needed space to store our outdoor camping gears. I worked with a staff member named Shalleenakaye who was super helpful. I was torn between a 5x5 and 5x10, so she offered to show me both units before signing up. She didn't have to do that, so I was very thankful. Also, the facility is very clean as far as I can say, and hopefully very safe as well. You must enter a code both when you open the gate and also when using the elevator. I really appreciate that. Also their application is easy to use and not clunky, which again I appreciate. Overall, I am positively surprised and highly recommend them.
August 30, 2024
Google Public Storage Die Loving
Shalleenakaye assisted me in finding a quick spot for my things. Prices are fair for the area and it's close to my commute. I appreciate Shalleenakaye's commitment to customer service. Great experience!
August 21, 2024
Google Public Storage Tim Marro
Jose helped so much! He helped get the lock working and helped me find another unit when the initial one ran out of space.
August 19, 2024
Google Public Storage Hemanth V. Alluri
Fairly clean space, easy enough access, polite and friendly service.
August 11, 2024
Google Public Storage n2u
Shalleena kaye was amazing!!!!! Omg omg omg omg omg thank you!!! Best place EVER!!!
August 11, 2024
Google Public Storage Nathaniel Lickitysplit
My x broke the lock on the garage I was keeping my stuff in near Market st and lit it on fire wit her crazy ahh. 25 yrs old pokemon cards GONE. What I could save I brought and Shalleenakaye at 15th St in Seattle hooked my shih up rq AND was mad cool about the whole thing. ASK AND PUBLIC STORAGE SHALL PROVIDE. Thx public storage and thx Shalleenakaye.
August 5, 2024
Google Public Storage Charles Lewis
Mel,Joey and Kaelin are great
August 3, 2024
Google Public Storage Rage Witt
Shalleenakaye @ the Seattle location was so helpful. She was incredibly knowledgeable and answered every question I had. Her customer service is top shelf and I'll be recommending everyone I know!
July 30, 2024
Google Public Storage Brad Jones
Not recommended. Something is always broken here. The gates, the elevators, the gates again. The front office is frequently empty, even during the middle of the day making it difficult to get a cart. No lock refund (waste of materials so they can make $10??!!) Look elsewhere.
July 30, 2024
Google Public Storage Victoria Hall
Recently looked into moving my storage to Public Storage for my move to Seattle, I was helped by Shalleenakaye, who was super informative and knowledgeable! I got all of my questions answered and will definitely be storing here when I move in the near future.
July 29, 2024
Google Public Storage Sveinung Odegard
The building has a repeated pattern of malfunctions. Gates have been out of operations for weeks, forcing them to leave them open all day, making access to anyone. There has been reports of theft. The carts are locked in the office so you have to carry things by hand outside of office hours. Today, all of the elevators were shut down, not giving us access to our unit. We took a day off to move our stuff and now we have to bring it back to our house. I do not recommend to rent a unit until they prove that this building is safe and sound. Per today, it is not. All that being said, the staff is amazingly patient despite being confronted with all the technical mismanagement of the building.
July 24, 2024
Google Public Storage Daniel Oakes
Katltyn was super helpful
July 24, 2024
Google Public Storage Shea Simpson
Katlyn and Gee were great and made the check-in process so easy. The facility was clean and the garage was spacious/easy to use.
July 20, 2024
Google Public Storage Taylor Miller
We were recently helped by Wesley at Public Storage, and the experience was exceptional! Wesley helped my partner and I rent a storage unit, and we couldn't have asked for a better customer service experience. He was incredibly friendly, knowledgeable, and helpful, making the entire process easy and stress-free. Honestly, it was one of the best customer service experiences either of us has ever encountered. We will definitely recommend this location to anyone we know who needs a storage unit. Thank you, Wesley, for your outstanding service! Eric & Taylor
June 22, 2024
Google Public Storage Ryan Shandera
Gee is amazing she helped me tremendously thanks
June 10, 2024
Google Public Storage Brenda Stewart
I like this location Gee is great!!
June 9, 2024
Google Public Storage Jic
Blair did a great job in getting me a new spot. I thought he was very professional and efficient.
June 1, 2024
Google Public Storage Amazing Painting Solutions
Gee was quick and thorough thanks
May 31, 2024
Google Public Storage Ronnie Thornton
Thanks for the help with the gate code and you sure are a pretty person to work with
May 30, 2024
Google Public Storage Chris Ward
Excellent service, quick and clean.
May 28, 2024
Google Public Storage JB Jansky-Bingel
The rate went up almost 50% without warning or cause and the big roll up doors are never working so all traffic has to enter and exit the same way with nowhere to turn around. Sometimes the doors are just left open so it’s not secure. I would care a lot less if it wasn’t paying $100/month for a 5x5 space. Don’t increase your rates if your facility constantly has issues.
May 27, 2024
Google Public Storage vicki blacktongue
great place Gee helped me seamlessly and fast
May 10, 2024
Google Public Storage Dale Nehler
Gee was a big help with reservation and process
May 6, 2024
Google Public Storage Toni Adjei
Gee was patient and got me the unit I needed thanks
May 5, 2024
Google Public Storage Dylon “R o b i a h u” Boone
April 30, 2024
Google Public Storage Steven
Great spot! Julian was great helping us. Clean and safe place.
April 30, 2024
Google Public Storage Christopher
Raised my monthly rate by 35% after only a few months. They lure you in with the initial rate and then gouge you.
April 28, 2024
Google Public Storage Heidi Holmquist
Great facility for location and such. But.......doors are always broken preventing access much of the time. Hand carts are rarely available making it extremely difficult to move product in and out. I have been at this location for about 3 years. Nothing seems to improve.
April 18, 2024
Google Public Storage Tivon Bonnett
Great place Gee is the best at solving issues thanks
April 17, 2024
Google Public Storage Benjy Wilson
Shalleenakaye was such a perfect person to help! I had to get a storage unit and didn’t know if I needed the smallest unit or something bigger. I didn’t need anything too big and she helped me effortlessly to find the right size and sign me up. 10/20 recommend this place
April 17, 2024
Google Public Storage Marisa J
Great experience all around- Wesley showed us our options and was super helpful getting us set up. Highly recommend. Facility is clean and safe.
April 16, 2024
Google Public Storage Dustin Johnston
Hours of operation are limited. Monthly fees will double with very little short notice. My current rates have 3x within 12 months. Probably a better option out there. Mobile app crashes when trying to change your password.
April 6, 2024
Google Public Storage Anthony Doucette
Gee was awesome this is a great place for me good choice
April 4, 2024
Google Public Storage Edward D'Angelo
Great place Gee helped me and wads 👍
April 1, 2024
Google Public Storage joseph rains
Jamie and Blair were amazing. We had to find the right size storage unit for our 2 kayaks. We looked at units to find the right one. Jamie and Blair were so nice and helpful.
March 29, 2024
Google Public Storage Sandra Ewaskow
Shallenakay, Emma, Wesley, and Blaire are a great team. We had a bit of a complex issue with our storage unit, and they came through for us, no problems, no hitches, no issues at all. They were really great, friendly, helpful, highly recommend. Thanks so much, guys!
March 28, 2024
Google Public Storage Jade Riley
Best customer service I've ever received from Shalleenakaye and Wesley. Only place I'll ever store my stuff in Seattle.
March 27, 2024
Google Public Storage Selena Yanez
Shalleenah was so helpful in answering my questions. I've never used public storage before and was hesitant about safety, but they helped me understand their policies around protecting my stuff. Also just generally a very pleasant person!
March 27, 2024
Google Public Storage Connor Symank
Shalleenakaye and Wes are an amazing sight to see whenever I come by. Shalleena is always incredibly welcoming and helpful, and makes my experience with public storage better than any other location I’ve rented from. Keep up the great work you two!
March 21, 2024
Google Public Storage Amado Prado Carrazco
Muy bueno
March 8, 2024
Google Public Storage Hanna Z
Wesley is incredible, a thousand times over. I had my car stored here and he helped me with everything. I cannot tell Public Storage how lucky they are to have someone of his caliber working for them!
February 1, 2024
Google Public Storage Eti Santacruz
Wondering how to file a complaint for stolen item from storage unit. We held our belongings here for over a year and just realized that my laptop has been missing. A storage is supposed to be a safe space to store items ? Especially with this extra security. Was not notified of any break in to unit , just like other customers apparently. Who will replace my stolen item ? Or at least pay me what it’s worth?
January 23, 2024
Google Public Storage Walter Brown
Very poorly managed facility. I stored my household here for 4-5 months as I transitioned to a new home. There was never a day when one or both of the main roll-up access doors weren't out of order (what kind of security can you guarantee with this problem?). Two stars for being dry and clean.
January 18, 2024
Google Public Storage Lia M
Our storage got ripped open after 1-2 months. But our stuffs are still in tact. We’ve met 3-4 renters over here that said their stuff got stolen 😧😧 Other than this concern, everything else has been great. Good service! Location is very clean and very new.
January 12, 2024
Google Public Storage Jacob Lee
Good experience, employees really friendly. Special thanks to Wesley (hopefully spelled name right), who helped jump start my car. My car was even parked at a weird angle, so Wesley went through extra effort to make sure it was up and running, despite my insisting I could just come back later with a jump starter battery. Thanks Wesley, much appreciated! 🙏
January 7, 2024
Google Public Storage Kaitlyn Bush
Half of my things got stolen from here, after only being there for less than half a year. Literally the only job it's supposed to do, and they failed horribly. Cannot recommend this place to anyone
December 7, 2023
Google Public Storage Ali Vira
It started out with a great rate of $44 a month, dollar by dollar they've increased it over the last 6 months until it's now $91 a month for a 5x5 unit. Astonishing - nobody to answer calls, no resource - absolutely predatory. Take your business somewhere else
November 26, 2023
Google Public Storage Jameison Snyder
Rip off prices $$$
November 18, 2023
Google Public Storage Kavita Sah
Shalleena went above and beyond to help us find the right storage unit. Commuting back and forth from storage units to her office! She showed us different units until we found one that suited us. She is a prime example of the ultimate customer service.
November 18, 2023
Google Public Storage Andrew Bol
This place was a good place to have for storage up until public storage took over. We paid our bill 1 day late and went to access our belongings, and they had changed the lock and no one was available to speak with about it. Then a month later, bill paid on ti.e, we went to access our unit again, and this time they cut off our personal lock and put in another cylinder lock that we do not have they key to, so once again, can not access our storage THAT WE PAY AND ARE CURRENT ON PAYMENTS for, and once again, no one is available to speak with or to get us into our unit where our Belongings are. Also when it was self storage, a code was required to enter building as well as to access your units floor on elevator, now once in the building, you can go to any floor you like without having to use a code. So units are no longer nicely secured. Anyone can access anyone's unit where there personal belongings are, the employees, remove locks and switch to locks the unit holder doesn't have keys to whenever they want, and there is no support. This company public storage that bought out self storage is a disgrace and very unprofessional as well as lacking professionalism around keeping people's belongings ngings secure and accessible. Our bills are current and we have no outstanding balance, there is no excuse for destroying ng and removing our 💻 nal lock that we paid for as well as changing. Cylinder lock to one we don't have a key for so we can not access our unit. This is not ok and very unprofessional. If you are thinking about purchasing a unit at this facility, I urge you to rethink and choose a different location as at this facility, your belongings will be very unsecure, and at anytime you may not have the ability to access your belongings you pay the facility to keep safe. This facility is VERY BAD, VERY BAD, VERY BAD. If you want professionalism, security, access, and piece of mind , then this is definitely not the facility to give your money and business to. I wish I would of been giving the opportunity to choose when ownership changed, but it became public storage with no advanced warning or information, we were just told one day it was now self storage and she never, nothing has been professional or secure or accessible as well as no access to support in resolving issue. Anywhere is better than here. Take care.
November 15, 2023
Google Public Storage Cretion Timelik
November 11, 2023
Google Public Storage B
I arrived on time for my appointment and waited 1.5 hours to check in for a unit and no one showed up to check me in. I called customer service and they said the manager would come in 5 minutes and they never did. Stressful and horrible experience. There’s also a whole homeless encampment right behind the building so no wonder why there are so many break ins. I advise NOT using Public Storage.
November 10, 2023
Google Public Storage John Li
I waited an hour for my appointment and nobody showed up and the office was closed
October 24, 2023
Google Public Storage Bryson Hogan
My location in particular has gone through ups and downs because of its past company wouldn’t fix things and even the merger with Public Storage hasn’t changed things much but what I like about the place is that we have a new app from Public Storage to get in and the things that have been kept in storage were never stollen, there’s climate, and carts to help move all your stuff.
September 13, 2023
Google Public Storage Kelvin Kwan
More affirmation of thief from Public Storage. The company will not give you visibility into the camera footage without a police report, and they will not do it anyway. Very shady business. Almost half the contents was stolen, this is not something just 1 homeless person could have taken. Do not use it. let the business go out of business. I beg you! (Note: They went in and flagged my review as false, so just imagine how many more negative reviews were removed!)
August 25, 2023
Google Public Storage Jessica Brock
On many occasions I have tried to come in and nobody in the office. Longest wait time was an hour and nobody came to the office. This all has happened when the company is supposed to be open.
August 23, 2023
Google Public Storage Robert Sheehan
August 16, 2023
Google Public Storage Laksh Arora
While Vic at the store is great, the management and customer service is the WORST I've ever dealt with. My rent was increased after 3 months, with no intimation whatsoever. I had auto pay setup and for some reason, it didn't work in one instance (while it had been fine for the past 5 months), and my rent became overdue. As soon as I received an email about the pending rent, I walked up to the location to ask on what exactly was the problem and they mentioned they had no access to it on why it didn't get through and had now added a late fee to it (still not bad). They told me to reach out to their regional manager who'd have the details on what happened and could probably help. Called the guy multiple times through the week, leaving multiple voice mails, yet no response, until I went to the location again. I had no access to my storage unit all this while (understandably, since the rent was overdue, but hey, a week is a decent enough timeframe to respond back). Finally, went back to the store, and they made me speak to their Regional Manager for WA and CA locations, Bob, and hands down I've not spoken to someone this rude in a long time. He kept on arguing and was just focused on money. No respect whatsoever for me trying to reach out to understand what was going on with the auto pay, the rent increase etc. Learnt that their rent increase notification process is pretty straight forward. In his words - "We send a letter in the mail and just assume you got it. We have no way to track and it's not our responsibility. If you never received it, I can't do anything about it and it's not my responsibility". Ended up paying the rent + late fee (I was anyways there to pay rent), and making the decision to move out, because there's no point being there after such a bad experience.
August 6, 2023
Google Public Storage Vincent Rowland
This place is huge. It’s a little unnerving for me going into the huge unloading bay; It reminds me a little too much of being booked into king county jail. The good news is your stored possessions will be just as safe and secure as they would be in jail.
August 2, 2023
Google Public Storage Eddie Palmer
Hey everybody check it out come down to Simply Self Storage and holler at my boy Jessie I'll holler at the night supervisor I forget her name because that night was one hell of a night a lot of things took place and she was more than patient so you guys come down here and store your things I promise you you will without a doubt have a great experience the customer service is off the chain
July 21, 2023
Google Public Storage Vincent Billisi
I walked into this place and was treated perfectly and quickly and I got a car storage and regular storage and I couldn't be any happier. There is literally no other place I will leave my stuff in Seattle. It was easily the best experience I could have ever expected.
July 11, 2023
Google Public Storage Ling
This place is NOT SECURE and employee not helpful. We used their cylinder lock and the unit was broken into while the lock was intact. SELLING FALSE INSURANCE This facility sells insurance policy and mis-represent that insurance policy covers theft. We filed complaint with WA attorney general office against the storage facility, and complaint w insurance commissioner against that policy they sold. They first gave a bs reason that we cannot see the surveillance footage because company policy. Another phone call later, the reasons became he does not know how to operate the camera and we need to follow the procedures. Suspicious that their own employees may be the ones did the break-in!
July 7, 2023
Google Public Storage Eric Esparza-McMillan
Awesome facility and great customer service!
July 5, 2023
Google Public Storage Cliff Gomes
Ken and Vic were super helpful. Ken walked me through the facility, talked about how pricing shifts a little as the seasons change so I’d be informed and not surprised and both were knowledgeable and professional. This may not matter to you, but we laughed a lot. We talked during the sign up process about the city, and our families, and we laughed a lot. To me, that was priceless. Great guys. 100 percent I’d recommend the business and the staff. New review- 7/5/2023 Ken helped me secure exactly what I needed. He helped me correct my online rental which I made some mistakes on, and got me set up with what I really needed. He also saved me money in the process. When someone is competent, helpful, authentic and kind, along with be professional and pleasant, we should let others know. That’s what I’m doing here. Thank you Ken, the experience was like a blessing this morning. I’m happy, satisfied, and honestly appreciative of your outstanding customer service.
July 5, 2023
Google Public Storage Laura Blauman
This place is basically a scam. I signed up in December for a rate of $37.50 a month. In march my "introductory rate" was dropped and I was charged $65 the next month $68 after that and now in only my 6th month renting a unit my rate is $78 a month for the SMALLEST UNIT. Competitors in the area are more money upfront but don't steadily increase the rent monthly with no notice. Don't trust this business they are just stealing your money.
July 3, 2023
Google Public Storage CJ Smith
Bait and Switch, beware! I rented a unit with them in January before leaving the State. After three months the rate I was sent a notice saying the rate would increase by $35 in a month. I called and spoke with the office, also the same man I rented from in January, who claimed the rate fluctuated monthly and they could increase the price as many times in a year as needed. Clearly I was not told this when I rented the unit or I would have rented with another company. When I politely asked for the legal departments number he provided a number for his DM which turned out to not work and appears incorrect. Attempting to locate someone to speak with about this matter, however, there appears to be nothing online. Needless to say I would NOT recommend renting from this establishment.
June 30, 2023
Google Public Storage Lu H
Great location. Awesome staff (shout out Victor!!! He’s super helpful). The units are clean and easy to get to-accessible through car garage. They have a lot of deals on pricing and units
June 30, 2023
Google Public Storage Kristin Lee
June 29, 2023
Google Public Storage Bill Holt
June 28, 2023
Google Public Storage Mitchell Webb
June 25, 2023
Google Public Storage Meredith Gadoury
Victor was incredibly helpful and took time to answer all of my questions. Place is well maintained and feels very safe and secure
June 18, 2023
Google Public Storage Anastasia Spangler
Awesome friendly staff, consistently clean and well maintained, honest & fair rated. My favorite storage experience!
June 15, 2023
Google Public Storage Dino Thunder
It was a clean spotless place and the employee victor was very helpful
June 12, 2023
Google Public Storage Redwood T
Unfortunately I have to give this facility one star. When we moved in, over two years ago, it was five stars. And again last August I would also give it 5 stars. Something has changed for the far worse since then. We arrived to find our very secure disc shaped lock was cut, the door latch was pried apart. Clearly someone tried to break into our unit. There were metal shavings on the ground. We have no idea when this happened. We had no contact from the company. We reported a week ago and have had zero communication about what’s happened, review of video, etc. nothing. There doesn’t appear to be regular walk-throughs that would catch and report such incidents. At a minimum I would expect a professional place would notice the damage and inform the renter. Amazingly our second lock saved the day and our unit was spared. I was shocked but not surprised to see the many other reviews about break ins. We dodged a major bullet to have our belongings stolen and gone forever. During the last week we have seen the main entry gate closed only once. We have been by every day to deal with this situation. Even early on a Sunday morning the big gate was wide open for anyone to walk in. Units on the ground floor are open to the world. There is evidence of people camping under stairwells. We have seen random people just wandering the hallways. People without the appropriate access codes, asking us to let them in. We did not let them in and we referred them to the manager. This is unacceptable. Carts used to be locked. That is no longer the case. They are now hard to find and during our week here we had to beg to get a cart. We saw people use a cart then not return it. Carts left on random floors are inaccessible to other renters. This is unacceptable. Without appropriate security, response to issues, and reaction to theft attempts, this is not an acceptable facility to keep valuables. I’m sorry that this happened to a place that was so professional to begin with. If you have a unit here please make sure you have a total of three locks, the barrel lock and two other locks. Additionally, make sure you are insured appropriately. The insurance offered is only $2,000. Alternately you may want to look for a new place if you want to have peace of mind.
June 10, 2023
Google Public Storage Lisa Ludwig
Do you have a place in auburn WA or Kent WA
June 6, 2023
Google Public Storage Christopher Lewis
Vic was super friendly, overall it was a great experiences.
June 4, 2023
Google Public Storage Eryn M
We came here for a 5*10 storage and the whole process was fast and smooth. Ken is super friendly, giving us a nice walk through. Highly recommended.
May 31, 2023
Google Public Storage Vic Henley
This place is wonderful! Ken and CiCi are always the nicest.
May 29, 2023
Google Public Storage Jessica Anne Behler
Great service!!! Such a nice guy at the front desk-all of my questions were answered and I was able to get to my unit shortly before close. 10/10!
May 23, 2023
Google Public Storage Carpet Recovery NW
I had the pleasure of working with Victor, and he went above and beyond his duties to get me taken care of. I highly recommend this business.
May 22, 2023
Google Public Storage Rome Gwood
I definitely recommend this place for any of your storage needs. Victors customer service went above and beyond which made for a smooth and easy transition. Place was clean and well kept. Will be using this place for any storage needs in the future.
May 22, 2023
Google Public Storage Reidmusic_
Nothing but a great experience here. The store manager Victor was more than helpful answering all my questions. I wouldn’t hesitate to use there services again. Would recommend to and boldly looking for reliable storage services.
May 22, 2023
Google Public Storage lorie waldner
Great customer service!
May 22, 2023
Google Public Storage villainous finesse
Great storage facility. Safe and clean and an employee who’s name is Vic did a terrific job in setting me up there. I highly recommend this place for all ur storage and moving needs! 👍🏽
May 22, 2023
Google Public Storage Evan Bennett
Vic was really helpful!
April 24, 2023
Google Public Storage Greg
Poor safety and security as well as overall customer service. Around Thanksgiving 2022 we started to see problems. The facility was getting dirtier and some units had break ins, Leaving one evening, the exit door was not functional at all. We had to make a turnaround in the loading bay. No note or email from management. Over the next few weeks, some days it would be left completely open, even overnight. Other times it would be closed. No communication from management. By January the exit door continued to be non-functional and now the entry door was broken causing everyone to park outside and cart their items through a small door next to the broken bay door. Again, no communications from management. We went to the office to not only get an ETA on repair but also understand if some sort of refund in rent was going to be offered due to the inconvenience. We were quickly brushed off by the new manager, Victor informing us corporate was issuing partial refunds and sending out an email to everyone. February rolled around and no message or credits on our account. We asked the front office again and were quickly brushed off saying any refund requests need to be sent to the corporate office. A phone call to the 800 number went nowhere and an email to their general inbox went unanswered. By early March the entry door was fixed but the exit door was still broken and now the elevator closest to our unit was broken. I called the front office again. This time speaking to Nathan, our unit’s floor manager. He was very nice and let us know he escalated our complaints to the regional manager, and we should get some sort of compensation and email back. A week later we got a letter in the mail saying our rates were increasing. We still had yet to hear anything from the regional manager. At this point we had enough and submitted our two weeks notice to vacate mid-month. On our last day we got a moving truck and purposefully backed it into the loading bay so we could exit out the entrance instead of turning around in the bay. We unloaded and cleaned the unit removing all locks. We went to the office and saw Victor, the site manager we’ve talked with before. I signed the move out letter and let him know we wanted a move out inspection before leaving. No apology or any follow-up to our previous grievances. Because everyone is charged the 1st of the month and despite leaving mid-month, nothing was pro-rated or credited for the full month paid. He asked if we were still parked in the loading bay, which we were and that our code would not work to leave so he’d have to let us out. He escorted us to our truck to which I reiterated I would like a move out inspection of our unit. No locks are on the unit and I did not want to be charged a cleaning fee or have something damaged in the unlocked unit. He said he would inspect it when he does his rounds later. I insisted we perform the inspection now. He rolled his eyes and escorted us to our unit. Saying nothing along the way, he quickly opened and closed our unit door, barely looking inside, and escorted us back to the truck. He then proceeded to the exit door. Miraculously this was the day it was fixed. I told him we can’t get out that way now because we deliberately backed in the moving truck because no one informed us the exit door was fixed after months. Victor was visibly annoyed by us and let us out the entrance. Closing our Simply Self Storage saga. Our experience could have been better if the facility communicated to their tenants and had better customer service. I can empathize when something breaks, like the loading bay doors, can be difficult to acquire replacement parts. But to brush us off and expect us to pay full price when basic functions fail is unacceptable. I can tell reviews are inflated and you’ll notice management only comments on 4 and 5 star reviews. If you are in the market for a storage place, shop somewhere else. Yes, prices here are cheap but as the age old saying goes, you get what you pay for.
April 23, 2023
Google Public Storage Tammy James jones
April 17, 2023
Google Public Storage DM
Rasta bossman at the door is a straight G, knows what’s good
April 13, 2023
Google Public Storage Ross
Simply Shady - given there are other options in the area, I would advise you to use another company. This is my second time using them, and either the first time was a fluke or they've just become very shady in how they withhold details about specific pricing, additional charges, promotions actually being a thing, etc The setup process was also a poor experience. The employee didn't want to show me all the available units, questioning me why I wanted to see different units that were in more convenient locations. He even asked me to just come back later when the manager was there, overall didn't seem to care to finish the deal that day, I had to make more effort than I was expecting to pay for the service.
April 6, 2023
Google Public Storage Leandro D.
Do not put your belongings in this unit. Half of our stuff were stolen and they didn't even notify us! We found out 2 months later when we returned to town. They do not have security at night and homeless people enter the facility all the time, especially when someone opens the garage door. Several other units were broken in too, apparently they accessed through the top of the unit that has enough space for a person to climb, cut the top wiring and got in. We filed a complaint and they only offered $2000. They were rude and helpless. We moved our remaining belongings to another place. Please trust me, stay away from this place.
April 5, 2023
Google Public Storage Samuel Guirado Navarro
New review after unit was broken into ------------------------------------- I have updated my review to 1 star after I found out that someone broke into my unit and stole some of my stuff. I moved out of Seattle temporarily and a few weeks ago had to go back for work. I went into the unit to leave some more stuff there and found out that there was no lock. When I opened the door I saw the mess caused by the thief (or thieves) and immediately realized that my bike, my acoustic guitar and my paddle board were missing. Also several boxes with shoes and handbags/purses. I spoke with the building manager immediately and unbelievably he acknowledged that they were aware of the situation since January 27th!!!!! He mentioned that they left us a voice message when they found out, which is not true of course. They put zero effort on contacting me. They also didn't consider putting a temporary lock in my unit until someone showed up, which means that my unit has been accessible to anyone for more than 2 months!!!! Unfortunately they do not have security cameras near my unit, only around the elevator area. THEY ARE NOT PROFESSIONAL AND NOT TRUSTWORTHY! Old review ----------- After checking some of the online offers from the website I went to the facility to see the units in place. I was given the tour by Jodie and she explained how everything works in detail. She helped answer all my questions and gave me a lot of confidence. I signed up right away. 100% recommended!
April 1, 2023
Google Public Storage Games Player
Went to here a few weeks back. Wanted a space close to home and affordable. Hard to find a location that meet both criteria. I met a Nathan there and he showed me several options. Still shopping around but getting close to making a decision. So far, I'm learning towards this clean place.
April 1, 2023
Google Public Storage C B
The location is great. Prices are good. Nathan has been very helpful. He is pleasant on the phone as well.
March 14, 2023
Google Public Storage Nicola Moore
Nice facility, great rates, and Nathan was super kind and helpful!
March 3, 2023
Google Public Storage MJQ
Clean, well-lit, good temperature control, monitored, frequented by a lot of regular people. Couple of minor downsides. One is that the exit gate was broken for months. The other is that, sometimes, people were waiting to tailgate in. (They didn't look like they had storage needs.)
March 2, 2023
Google Public Storage Daniel Pulse
Do not. I repeat - DO NOT rent storage from this place. There are plenty of options in the area, and these guys are super scammy. I was only here a few months and one of the gates was broken a majority of the time (this is a drive through space so it makes it super awkward). Also, they give poor move out instructions and then continue to charge you after you’ve already vacated the space - felt suuuper scammy. No follow up or notification. Not everyone’s experience might be like mine, but there are too many good options around to risk it. Go to Public Storage or one of the others just down the road.
February 22, 2023
Google Public Storage Brendon Machado
Clean, temp regulated, secure. what else needs to be said! Left my items in for almost 3 months and they were just as I left them. Nathan was very helpful with closing my account. Wish the gate hours were longer though.
February 22, 2023
Google Public Storage Tahsin Kabir
Great facility, right in the city. Indoor loading/unloading is nice.
February 20, 2023
Google Public Storage Andrew Natzel
It’s been interesting watching this place go downhill over the last two years. While the prices are great and the building is new, there are better options out there. From the lack of working garage doors (including being left open overnight at times) to the lack of basic cleaning of common spaces, this place is certainly the worst of the newer storage facilities in Interbay. Sometimes you can’t find a cart because too many are stolen or misplaced. Sometimes someone on foot runs in through the exit door when you leave. Disappointing. After two years, I’ve left because I don’t believe the management cares about the security of my property.
February 20, 2023
Google Public Storage Christopher Brendan Hughes
Great hours open till 9 clean places no problems
February 19, 2023
Google Public Storage Michael Sanborn
Used to be good, but prices have risen while maintenance has suffered. Sometimes both doors are broken, one of them has been broken for almost a year now. No compensation. No apologies. Nothing.
February 7, 2023
Google Public Storage Mark Strickland
I have a very good overall experience with Simply Storage, certainly much better with other storage places I've used. They're very professional and pay attention to detail.
February 3, 2023
Google Public Storage Winfred Darko
Great service, very helpful staff
February 3, 2023
Google Public Storage Corey Cimball
Nathan’s the man! Great tour of units.
February 2, 2023
Google Public Storage Carolyn Manning (The Thoughtful Chef)
February 1, 2023
Google Public Storage Gregory Hofmann
I just moved to Seattle from Wisconsin and was looking for a storage unit. Nathan was helpful through the entire process - getting an appropriately sized unit, lease signing and getting a tour of the facility and unit.
January 28, 2023
Google Public Storage Tony Dunn
Great facility when it first opened but has been going down hill over the past few years. -Exit door has been down for months -Elevator smells like urine -Dead flies on elevator door -Combative staff when asked about door being fixed
January 20, 2023
Google Public Storage Ze'ev Wolf
Had a really great experience working with Jodi Whitney at Simply Storage. She transferred our storage from one unit to next and took time to get us the right unit we were looking for. There was some confusion because one of the units was unexpectedly taken, but she handled it like a pro. Great storage place! Convenient, clean, easy access! UPDATE as of 1/15/23. The back door which conveniently allowed storage renters drive into the facility and out the back has been broken for an unacceptable length of time. The front door was broken too, but they were able to fix that relatively quickly, although it was very inconvenient during the time it was out of operation. I understand that it is not the company’s fault that certain drivers (probably with large moving trucks) have cause these issues. This should never of happened in the first place. This is not the fault of the people who work the front desk.They’re considerate and helpful. Let’s hope that the parts arrive soon to repair the broken back door.
January 9, 2023
Google Public Storage haley karnes
This storage facility started out great. However the price for the unit rises constantly. The Exit door has been broken for months and now the entrance door is also broken. To get your stuff in and out you have to use a small side door and park outside in the parking lot. Things here are constantly broken. I have tried to contact the facility itself multiple times over the past couple of weeks as well as their corporate office. I have not received one call back or follow up. I have also stopped by in person during operating hours to speak with someone and there hasn't been anyone inside. The people renting space here deserve a rent reduction at this point. Things have been broken for MONTHS. Broken things happen but the amount of time things are left broken and unaccessible have gotten out of control. I hope leaving this review gets someones attention and I can speak with someone other than the third party company trying to sell me additional space.
December 27, 2022
Google Public Storage Siddhartha Jagannath
Jody was great!
December 27, 2022
Google Public Storage teresa kalanick
Jodie was great!
December 27, 2022
Google Public Storage Miguel Gomez
Thanks Jodie
December 26, 2022
Google Public Storage Jesse Fallahi
Jodie at simply storage Interbay has been a wonderful employee. She has gone above and beyond with customer service. She’s a delight to work with.
December 22, 2022
Google Public Storage Kyla Krogman
This is definitely the best storage experience that I have ever had. That gal Jodie was so patient and kind when I didn't really know what I needed to begin with, but she was so helpful in figuring out the best size for me! I will definitely be referring her and simply storage to everyone I know. In the past I have had nothing but problems renting storage units. But Jodie made it all so simple and pain free. I don't have to go home feeling like I was tricked or taken advantage of like I have in the past with Public Storage on multiple occasions. This time Jodie helped me get exactly what I needed for a great price and nothing more or less. I am so grateful to her for her patience and helpful attitude. She made the whole experience like I was just talking to my best friend. So easy and even a little fun, I must confess. So thank you once again Simply Storage, it's like a whole new storage experience.
December 21, 2022
Google Public Storage rick secrest
Thank you simply self storage with the help from Jodie getting me in the perfect size unit for my needs I would not go anywhere else very professional
December 21, 2022
Google Public Storage Zack Hutto
Jodie and Ally were awesome! Very helpful and easy to deal with. Would recommend this Simply to anyone that is looking!
December 20, 2022
Google Public Storage Thuong Danh
Great customer service. 10+ stars Jodie & Ken helped me
December 19, 2022
Google Public Storage C Schwartz
The team refuses to fix the exit door and there’s been a communications failure in their elevator for months that they also refuse to address. Poor management. The reviews are fake.
December 19, 2022
Google Public Storage Adam Slivers
Convenient. Clean.
December 18, 2022
Google Public Storage BoomHouse Studios
Great place for storage and excellent staff! Vic is always the best!!
December 18, 2022
Google Public Storage Debjit Mohapatra
December 17, 2022
Google Public Storage Monda Spears
Jodie is one of a kind she does excellent work.
December 17, 2022
Google Public Storage Bobby Manalang
Victor really helped out big time, made this storage nightmare as simple as 1+1.
December 17, 2022
Google Public Storage Adam D
Leaving the area for first deployment and my wife is moving back home during this time so we went by to see about a storage unit. We were greeted by an employee named Vic. He took the time to help my wife and I with pricing and recommending a proper sized unit based on what we had at my apartment. I’d recommend to anyone in the area.
December 15, 2022
Google Public Storage Emma Kahle
Super smooth and easy. Very friendly interactions setting up our storage unit! Thanks!
December 12, 2022
Google Public Storage Angela Tecson
Absolutely AMAZING customer service from Vic! He helped me figure everything out and was very charismatic. I was pretty much in and out and it was stress-free. And I was having a pretty stressful day and was really anxious about this since I've never done it before but having this go so well gave me a lot of relief! :D
December 12, 2022
Google Public Storage Bron Miller
Jodi was nice and it's a good location. Please fix doors that don't work.
December 12, 2022
Google Public Storage Luke Harrison
I rarely write reviews, especially negative ones, but our experience was so abysmal, we had to. Yesterday, we set up an appointment to come in today "between 2-3" to tour a unit. When we showed up at 2:30, there was a sign saying that no one was there and to come back at 3. We called to confirm and mentioned that we had set up an appointment. The staff member who was sitting right in front of us through the glass door proceeded to ignore us through the glass for 5 minutes, and then he eventually came over and told us that it was his lunch. We understood and returned 30 minutes later only to have the staff member be extremely rude and short with us. He said two things during the entire encounter of viewing the unit, "why are you here" and "so are you going to get it or what." He did not answer questions about the unit or explain anything additional about the facilities. We came in fully expecting to rent out the unit due to the great reviews online and fair pricing, but the experience was so bad that we gladly drove down the road and paid more per month for better service.
December 11, 2022
Google Public Storage Raz Barnea
Fair price and efficient process.
December 11, 2022
Google Public Storage Chris Ainsley
Nice building, easy access, and newer units. The team there is great too. Ask for Ken or Jody. Cheers!
December 10, 2022
Google Public Storage B Cook
I just love this place! Drive In & Unload & Load where it is DRY! Ken & Jodie at the Front Desk are the Best & Don't Laugh at me when I have to ask what's my unit # again & how do I input the code...
December 8, 2022
Google Public Storage Joe C.
Jodie was cool, laid back, and professional! She is a rockstar. I got 2 units and very happy with the service so far.
December 8, 2022
Google Public Storage Sydney Terrell
Very well managed and seems secure!
December 6, 2022
Google Public Storage Larry LaBas
Clean, easy access and seems to be a well thought out design.
December 6, 2022
Google Public Storage Larry Foster
December 6, 2022
Google Public Storage Brynne McFall
Jodie doing well jobs.
December 6, 2022
Google Public Storage Amy Bevilacqua
Jodie Whitney is great!! Love this place.
December 6, 2022
Google Public Storage Connor Garrett
Jodie is the best
December 6, 2022
Google Public Storage scott lee
Very professional and helped me out a bunch and Jodie was awesome and so was Ken with helping me get setup
December 4, 2022
Google Public Storage ScannerWA (Scanner)
Had public storage before, in a couple of years they raised the amount over $100 per month from when I started renting storage there. Simply self-storage however seems to be the least expensive storage facility I've been able to find in this area, and though the price did jump about $40 recently, it's still far less than I was paying at Public Storage even though I was renting a 10x10 at PS and am renting a 10x18 at SSS. Another advantage of SSS over PS is the availability of a restroom during office hours, the access to storage expands before and after office hours, there is covered parking for those with storage access, and all of the office crew that I've encountered (4 so far) have been helpful and friendly; and I see them occasionally as they walk the facility or in the office. Office crew is easy to get a hold of and the one time I entered the facility and found the elevator non-functional, I was able to get a hold of them immediately via the intercom outside the elevator. There are four elevators (that I'm aware of) to access storage facilities, which guarantees if one goes out there are three others still available for use. Access into the covered parking and elevators require personally assigned codes to enter. At the time of this writing, the exit for vehicles is non-functional So when either has to turn around by three-point turning, or back into the facility parking... but as I work security in a high-rise building in Seattle and our loading dock is awaiting a part to repair it being able to lift and lower, I can say that ordering and receiving grill parts takes months sometimes and not due to anything the storage facility is involved with; that's completely on the part of the place the parts are being ordered from. But when it IS working, I've had absolutely no problems with the entering or exiting. I'd have to say personally that I'm happy with the facilities and highly recommend them.
December 4, 2022
Google Public Storage Tatiana B
Jodie is amazing she definitely was super helpful with finding me the perfect unit! I cant say enough good things about her! Ken is also super cool they both were professional and kind made me feel good and happy to rent with simply self storage thank you guys your the best!
December 3, 2022
Google Public Storage shane Whitney
Great experience at 1602 15th ave W Seattle Wa 98119 . Jody whitney helped me and answered all my questions very knowledgeable!
December 3, 2022
Google Public Storage Melissa Klaman
Jodie Whitney is a very sweet nice person. Very informative and communicate well. Easy to help. Understanding and compassionate. I’m glad I got to have her there.
December 2, 2022
Google Public Storage Shawn Gray
Had a easy time getting a storage with the help of Jodie, Thanks!
December 2, 2022
Google Public Storage Tiffany Gamble
I can’t say anything except … that Jodie lady that works there is the most hard working little lady I have met in years! She was all alone in that place and handled all us customers swarming her like a champ! She was all smiles ! Good job Jodie !!! And thank you for your help!
December 2, 2022
Google Public Storage Saia Mosher
Came in the other day and got such amazing help! I think her name was Jodie? She let me know everything I needed in looking for a storage unit and look forward to coming back to open one up with you guys! Thank you so much !!
December 2, 2022
Google Public Storage Beaux Land
Walking in meeting this young man and talking to him gave me the assurity that I was making the right decision on storing my valuables here. Thanks Vic Henley and keep up the good work!
December 2, 2022
Google Public Storage Christine M
Victor was incredibly helpful in our search for a storage facility. He was patient with the questions I had, and able to answer each one with professionalism. Definitely recommend working with him!
December 2, 2022
Google Public Storage Christina Day
Victor was a HUGE help and made the process from start to finish super easy!!!
December 2, 2022
Google Public Storage Bruce Tschampel
Very clean and secure. Easy access. Thanks Allie, Jodie and Vic!
November 29, 2022
Google Public Storage Medora Ekblad
Jodie was super helpful!
November 28, 2022
Google Public Storage Alex Cutler
Building looks nice, but don't be fooled. Exit gate is constantly broken and security is lax. My unit was broken into, and the management refuses to give any detail as to how it happened. $15k+ worth of stuff was taken, which would have required several trips up and down the 'secure' elevator with several cameras.... yet, they have provided literally zero information to help with the police investigation. Also, I know for a fact that at least two units next to mine were robbed as well, so this points to a larger issue that they seem to be wanting to cover up. The 'insurance' included in the price is a total joke as well, with a $2k limit. And the regional manager straight up stopped responding to my emails for updates. Totally unprofessional- I highly recommend finding a different storage company.
November 28, 2022
Google Public Storage Kat A.
Jodie was so helpful and the process was so smooth! She even helped me pick out supplies I needed and helped bring some of them into my car. She was so wonderful and informative. I felt confident with the storage space choice I made with her excellent customer support. Thank you!
November 26, 2022
Google Public Storage Brent Stabbert
Very considerate and helpful
November 21, 2022
Google Public Storage Hyroo Himolil
Quick and knowledgable service, clean and spacious storage spaces!
November 20, 2022
Google Public Storage Karen Boice
Jodie was extremely helpful and very nice. She was professional, and answered all of my questions. A very wonderful experience
November 20, 2022
Google Public Storage Tiffany Ritchey
Friendly call about a unit I reserved. Jodie was pleasant and motivated me to come in the same day for the paperwork. So far it has been a good experience. Would recommended to friends and family.
November 20, 2022
Google Public Storage Kirk Y
Renter beware: this place looks brand new and secure, but it’s a facade. Our storage unit and another that adjoins it were both broken into—the thief/thieves having more than ample time to pilfer through boxes and sort out what was valuable and what was not. It’s clear that whatever “security” may exist in the building isn’t actively monitored. The company itself effectively told us “tough luck”, though the incident occurred through no fault of our own. If you do decide to rent from this place, be sure to attach an additional lock of your own beyond the “secure” one they’ll make you buy. You’d also be wise to forego their high premium, low coverage, insurance and get your own renter’s policy through a reputable insurer.
November 20, 2022
Google Public Storage Lexa Vresilovic
Jodie was great at Simply Self Storage on 15th. Not only prompt, but she was so friendly while helping me with all my questions.
November 19, 2022
Google Public Storage Elena Barragan
November 18, 2022
Google Public Storage Alec Hayton
November 15, 2022
Google Public Storage Samantha Hutchinson
November 13, 2022
Google Public Storage Parsa Shams
Signing the lease for the unit was quick and painless. Facility is clean and well organized. I worked with Jodie who was absolutely great and gave me a walkthrough and explained everything I needed to know. 10/10.
November 2, 2022
Google Public Storage Sue Brennan
Helpful and knowledgeable employees. Clean and well maintained and never felt there was a security issue. They were very slow to repair a damaged door to the exit, which was very inonvenient but may have been out of their control.
October 30, 2022
Google Public Storage megan houff
Jodie was so helpful and friendly as we moved out of our unit, renting, storing and moving out was exactly as the name suggests, simple and safe.
October 29, 2022
Google Public Storage Aaron Wetmore
Special shout out to JODIE for taking such great care of me. She went way out of the way to make sure I had everything I needed and my stuff was safe and secure. Can’t say enough great things about her effort and attitude and willingness to make sure I was well taken of.
October 22, 2022
Google Public Storage Ite Tupufia
October 11, 2022
Google Public Storage Brittney Panda
Jodie helped me with my storage unit recently and I really appreciate her help! Especially with the mishap of my double reservation, which turned out my original one was a much better deal and she called me to let me know. Otherwise, I wouldn’t have known. Thank you so much for your help! She’s very friendly, professional and was a great help during my time there. :)
October 10, 2022
Google Public Storage Jeaneva McCoy
I'm giving a 5 star reveal because of The employee Jodie. She was super patient with me And she listened. She's very communicative And good at what she does. She made me feel comfortable And Jodie put a smile on my face.
October 10, 2022
Google Public Storage Tiffany Gamble
Jodie is amazing …Very helpful friendly clean great price I couldn’t have found a better place I feel safer for my things! 100%
October 9, 2022
Google Public Storage Rosezett Land
Great facility. Victor did a wonderful job at getting me squared away w/ my unit space. Thank you, Victor!
October 9, 2022
Google Public Storage Victor Henley
Great Place So Far
October 2, 2022
Google Public Storage S H
Had a rougher patch recently during the great resignation as they were short-staffed, but overall have had a great experience with SSS. They are well designed as a facility, modern, safe, and convenient with lots of room to get your car / truck in, lots of carts around. Good tech, sufficient portal functionality. Be aware that vertical clearance is 12'6"
October 1, 2022
Google Public Storage Mitra Freer
Ken was very friendly and helpful.
September 30, 2022
Google Public Storage Kenzi Conte
September 26, 2022
Google Public Storage A Quo Co.
Very kind and professional manager, easy to get set up, pay, get a lock, and store our things. Place is medium temp, not too hot or cold, also was extremely clean and secure.
September 22, 2022
Google Public Storage Nico Pellerito
Great help!
September 19, 2022
Google Public Storage Savanna Tucker
Jodie was a huge help and got everything figured out for me so quickly! Really efficient and friendly service!
September 19, 2022
Google Public Storage Reshma Radhakrishnan
We had a great experience at Simply Self Storage. After contemplating a few storage spaces, we finally zeroed in on this one after visiting the facility, as the space was clean and looked secure, as well as they let you reserve a unit for a couple of days before you can book it. Must say, interacting with all 3 agents at the front desk was equally pleasant. Moving in was quick and smooth, no hassles. On the day of our move, we were assisted by Jody, who did a great job helping us with accessing our unit, showing us around and being there any time we needed assistance. She was very patient in helping us change the access code to our unit at least thrice on the same day 😃. Definitely, the easiest and stress free part of the moving was Simply Storage!! Thank you Jody!! Great customer service!
September 17, 2022
Google Public Storage Olga Naumova
Súper clean. Very friendly and fun staff. Jodie took me on a tour to show the facility :)
September 13, 2022
Google Public Storage Ashley Stillings
Spoke with Jodie about renting a unit for my daughter, she answered all my questions and she was very helpful.
September 9, 2022
Google Public Storage Chris
Super clean and well maintained. The gentleman that helped get me sorted (Ken) was chill and well informed. Overall really smooth process to get set up.
September 6, 2022
Google Public Storage Triple Sticks Productions TSP
Stopped by Sunday just to look at a space, really appreciated the service from Vic & Jodie, it made choosing to here an easy choice. Signed up in the spot! Great job & recommend them & the storage spaces!
September 1, 2022
Google Public Storage Sean
Poorly managed. This location has multiple doors that do not close all the way. In addition I have found the door to the outside has been propped open with various items during some of my visits. The combination of these 2 doors allow open access to the units from the outside. The doors that don’t close have been in that state since I moved in 4 months ago and the local management still has not addressed the issue. Note their office staff is nice and they offer competitive pricing initially but after 3 months, your rent doubles.
August 30, 2022
Google Public Storage Krista McDowell
Jodie was extremely helpful in securing a spot for our storage needs. The two gentlemen in the office were also friendly and helpful. Would definitely recommend this place.
August 28, 2022
Google Public Storage XIAOYAN CHE
Jodie is so friendly and thoughtful. I love this place because it is clean and sfe, especially the people here are very professionnal.
August 27, 2022
Google Public Storage Wm Cargile
You must have a credit card on file to rent a storage from this place not good for a person on a fixed income that place sucks find a better place to store your stuff and cheaper👎👎
August 27, 2022
Google Public Storage Jacob Murray
Ken was incredible in helping me get a parking space! So friendly and helpful. Good facilities and great staff.
August 26, 2022
Google Public Storage Kim Pine
Vick did a great job of helping us out. Easiest storage facility I’ve ever worked with. Great rates, clean facility, great customer service. You can’t beat these guys!
August 25, 2022
Google Public Storage Anthony Murphy
I called the company to inquire about possible storage plots. Spoke with a woman, Jody(?). Amazing customer service and definitely answered my questions to the best of her ability. I will be using this facility to house many of my vehicle relics just due to her positive and upbeat personality. Definitely one of the better storage front staff I've come across.
August 20, 2022
Google Public Storage Robert Blankenship
Cleanest storage facility I've ever seen. Very friendly and attentive staff.
August 20, 2022
Google Public Storage Phillip Michael Kidder
August 20, 2022
Google Public Storage Chris Ford
August 19, 2022
Google Public Storage Jodie Whitney
Awesome place clean helpful also wonderful people who know just what customers need
August 9, 2022
Google Public Storage Thomas James
Decent self-storage, but barely. I switched over from a nicer chain (west side s.s.) where I realize in retrospect I was spoiled. The unit was fine but had only a chain-link ceiling (nicer/higher security units have 5 solid walls). And at every turn there was some little thing, especially with customer service. Like once, due to a miscommunication (partly their fault, partly mine) we missed a bill, but the crazy part is I didn't find out that they were in the process of *seizing my unit* until I tried to get in one day and my code didn't work. At the previous place I would have gotten a quick call from the manager before it got anywhere near that. Similarly, they have ludicrously annoying rules about spouses sharing units (which they claim is due to liability/custody in divorces but again is not a thing elsewhere). Similarly, they have a stack of carts but most of them are chained up most of the time (?). The carts are also very small - think, flatbed shopping cart. Similarly, if you want to use your homeowners or renters insurance, rather than buying theirs (a common practice and good way to save the $15 bucks a month they want) they will look at you like you are from Mars, then demand weird, obscure paperwork. Compare that to West Side, which actually suggested it as a way to save a few bucks, and just needed a copy of the policy. On the upside, the place is clean and when you call you get a real human being in the actual on-site office on the phone - neither of which should be taken for granted. And the people at the front desk do do their best to help you, even if they are trapped in the bowels of a giant corporation. At the end of the day, would I rent from them again? Yes. Barely, but yes. The little things are annoying, but they are also pretty economical, and from everything I hear they're still quite a bit better than Public or some of the others.
August 6, 2022
Google Public Storage F S
BEWARE! Fraudulent service, poor customer support, zero satisfaction. I sent a cancellation notice and emptied the storage unit, got the lock out on the last day of the month and checked out at their office. They told me everything was good. However, they still charged me the full amount on the first day of next month. I called to enquire about it, store employee said he can’t help and asked me to talk to his manager. I called next day and the manager said I still had the lock on the first day of the month. I asked her to provide a proof but she didn’t have anything. She confirmed that I never visited the unit after last day of previous month from her records but somehow I came in the next month to take out the lock. She told me it was possible to enter the building, take an elevator and go the unit without getting noticed. This is the type of security that they have, manager is acknowledging that anyone can access any unit without the security code.
August 4, 2022
Google Public Storage J I
August 3, 2022
Google Public Storage Kyle Mortimer
August 2, 2022
Google Public Storage Roger Kidd
July 27, 2022
Google Public Storage B K
Ken & Bob are great. Great place outstanding service!
July 27, 2022
Google Public Storage Yoonjee Kwak
It is the best experience!
July 22, 2022
Google Public Storage Alka Baijnath
July 20, 2022
Google Public Storage Brian Boneau
Luis was prompt and very friendly through the entire process. Would highly recommend this facility to anyone in the area.
July 20, 2022
Google Public Storage Ryan Downey
Luis was rad
July 18, 2022
Google Public Storage Robert Andris
Luis did an amazing job of showing me the facility and breaking down the cost of everything. Location was much nicer than previous storage unit with a different company. Wish Luis was a permanent member of Seattle location so others could work with him! Highly recommend!
June 30, 2022
Google Public Storage Kayla Nichole
Highly recommend anyone to store here !!! Allie is amazing! She is helpful, professional, and works hard to keep the facility clean. I know that anyone in my family needs storage I send them Here!!
June 30, 2022
Google Public Storage TNLR WA
I'm so glad I came here. A couple of months ago I found out I would be moving to the Seattle area for work and I needed to put my things in storage while I was looking for a place to live. Allie has been so helpful in making the stressful process of relocating a little easier to bear. Thank you!
June 30, 2022
Google Public Storage Zachary Loeffelbein
Really nice, facility was clean and pleasant, made all the better by the person helping me, Allie. Super friendly and knowledgeable, honestly made my first storage rental a lot easier. Will def. Recommend if my friends need storage.
June 26, 2022
Google Public Storage DJ SHORTY
Amazing customer service I really my time here Allie and Ken are amazing even Chris and Luis that work here these past four weeks are amazing keep up the excellent work
May 27, 2022
Google Public Storage Grant Collins
Ken at the internet location was great! Fast and helpful. The process overall took 20 mins and the move in process was helped by large lobbies, smooth elevators and good lighting.
May 21, 2022
Google Public Storage Hannah Wurz
I recently rented a storage unit and Ken was extremely helpful and friendly. He is a bright spot of genuine connection and customer service in the usually cold and distant Seattle. I rarely write reviews but felt the need to call him out for his great work. Storage is not very exciting but he made me walk away with a smile. Just started using the storage unit but it’s a good deal and seems clean and secure (and what more does one really want/need in storage).
May 2, 2022
Google Public Storage LiL' MiSSy Thy UniQuEly SeXy
The name says it all!
April 30, 2022
Google Public Storage Fatima Noble
This location is very clean. Very courteous staff. Thanks Ken!
April 25, 2022
Google Public Storage Aujunae Parker
April 21, 2022
Google Public Storage Sophie Grieser
April 1, 2022
Google Public Storage Justus Smithberger
March 18, 2022
Google Public Storage Bethany Craig
This is a test
March 12, 2022
Google Public Storage Tyler Nolan
I come here often with my partner who is a tenant and the staff are relatively friendly, I’m a little perturbed by the fact that everytime I have gone into the office space that they always seem to have a camera pointed directly into our car it definitely feels like a slight invasion of our privacy but it’s whatever.
February 24, 2022
Google Public Storage Caleb Sims
February 24, 2022
Google Public Storage Tim Detweiler
Very friendly and affective staff. Impeccably clean. Very affordable price. All the good stuff!
February 24, 2022
Google Public Storage bonnie fallahi
They are so helpful and willing to work with us.
February 22, 2022
Google Public Storage Nancygator
February 19, 2022
Google Public Storage Jay Mackey
Smooth transaction! Donovan went above and beyond to show me around and explain everything in detail. Definitely a great experience!
February 14, 2022
Google Public Storage Ben Papp
Just got my second unit here, super satisfied, friendly people 😊
January 30, 2022
Google Public Storage strappingyounglad914
Great, friendly and informative staff
January 30, 2022
Google Public Storage Bridget Retelle
January 27, 2022
Google Public Storage Sydney Kaplan