Public Storage Self-Storage Units at 700 Fairview Ave N, Seattle, WA

Friendly and comprehensive walk through by John! I'm helping a friend move while they're stuck out of town, and the key hand-off process went very smoothly.

John was very helpful in showing me how the unit would look and in answering all of my questions. Great service!

Super nice! Awesome costumer service!! Very helpful.

Very clean and the staff was incredibly friendly & helpful during my time of need. I can highly suggest this location:)

John was new but really awesome. Gave me great options and explained all very well. Karisha, the manager, was very sweet. All and all having a storage unit right next to Lake Union is great. Came from California expecting an expensive 5 by 10. Price was surprisingly good considering we are in downtown Seattle.

Its a storage unit. Nothing special. If you decide to rent here, be prepared to just have your rate raise whenever they want with 30-day notice. Terrible company that advertises good rates then raises them within months, hoping you'll just not move your stuff.

Back to 1 star. I've been here for over a year and they've increased the price way more than would be legal if it were rent. Plus, I've yet to come in the last 6 months and have a dolly available to use. Ridiculous. It's a classic example of bad management. Plus the owner will try to bribe you to change your low review for $20 off one months rent...which is illegal.

Still receiving amazing service, fair prices, everyone is being super helpful Good play to rent

Still a good place

Stored my stuff here for two years. Here is my opinion: The good -great location -great staff who are willing to help -good security with access codes and integration with the app The not so good -elevators are always going down which is a problem if your stuff is on the top floor -storage rents went up dramatically in three big increases every several months while I rented

The process of renting a storage unit was so easy, the location is amazing, the units themselves and property are very clean and well taken care of. In addition the managers were super helpful any time I had a question! Highly recommend - I couldn’t have had a better experience.

Great, safe, clean! Julian is awesome!

Julian and Karisha rock!

I have had a few storage spaces and this one has been my favorite. The management is friendly, they keep the facility clean and secure. I have had no issues and been here for a year. The location is also a huge plus, they make it very accessible. Definitely staying here for a while

Julian was excellent to work with! Thank you for helping me with my rates!! I’ve stayed with Public Storage for years because of you!!

I had a wonderful experience with Karisha and Julian are super helpful and amazing

This storage is secure, convenient and friendly. Would highly recommend this team especially Julian and Ryan for their professionalism and customer service. 5 stars all the way, they go above and beyond!

Great customer service, I definitely recommend this place. Karisha (Property Manager) is the best!!!

Katlyn was super helpful and untangled some issues for me. She was efficient and friendly!

Super nice folks, amazingly clean facility and secure’

The building is well kept and layout is easy to navigate. Secure key code access to all doors keeps items secure and provides convenience. The property manager Julien was nice and very helpful and knowledgeable with all my questions or whenever I had any comments.

Julian was amazing with helping finding the best rental. Very friendly and answered all the questions.

You generally expect dealing with a storage facility to be a cold, impersonal experience. That's not the case here at all. The staff is always super friendly, and genuinely eager to help- it feels like they're on your side. Folks here are always great, but during my last visit Julian went out of his way to help me sort out a minor issue. The facility itself always feels really well maintained and secure. Can't recommend this place enough.

Excellent customer service from Julian, Karisha, and Lisa - on a holiday no less! Storage is easily accessible and clean. Everything else as advertised. Using the app makes entering and exiting the premises hassle-free. It can be difficult to exit from Fairview Ave, but fortunately there is another gate to the premises from Valley street, which is very appreciated. During peak hours, all the dollies may be taken, but outside of those times, i never had an issue accessing a dolly. Just wanted to shout out Julian, Karisha, and Lisa again for their professionalism. I will definitely use Public Storage at this location again if I need it in the future.

Karisha was so nice and very helpful with my move out! I highly recommend this location.

An unfortunate situation was corrected by some of the fine employees that care about customer service, namely Jullian and Karisha.

Julian is the best, really helpful with setting up the account.

Julian and Karisha were amazing - had a seamless experience. Will definitely be using the services again in the future.

Mr Julian was extremely efficient and friendly in getting my unit set up. Would highly recommend this facility and team!

Very nice and friendly place, Julian was an amazing help! Thank you !

Very friendly and helpful in assisting me with the picking up freight from one of their customers!!! Thank you for all if your due diligence!!

Very clean and cool space. The design is very convenient for moving by one person. Door opening system offers a secure and quality storage for people living around. The property manager Karisha was super nice I do appreciate the kindness. Definitely I will use here as my storage again if I need it in the future.😊😊😊

PLEASE DO NOT STORE YOUR VALUABLES HERE There is a major security vulnerability in the way the units here are constructed. As you can see in the attached photo, the top of all storage units inside the building are covered solely with thin chicken wire. Thieves were able to cut through the chicken wire ceiling of my unit, then removed my lock (the lock provided by Public Storage), and replaced it with a fresh lock that they were able to acquire from another unused storage unit. The thieves were nice enough to leave me their pliers. I had to call a locksmith (lead time from Public Storage was 2 weeks to get the district manager out to cut the lock), pay $200 for the locksmith, only to find it wasn't even my lock. They were able to freely leave with around $10k worth of valuables from my storage unit. Despite the access codes at the front gate, and requiring access codes to access each floor, I was told by the employees at Public Storage that thieves will book a unit on each floor through the proper channels, then likely use ladders to peer over the top of the unit where they can look directly at your belongings to choose which storage units they want to break into. Luckily, I had the unit insured through the Orange Door insurance that Public Storage provides, but that won't cover most of the loss and it doesn't cover the sentimental value of the lost goods. From speaking to employees, I understand that they're aware of this problem, this has happened before in the past (search for news articles about this), and yet they've done nothing to patch this huge security vulnerability that leaves your items/goods unprotected. If you are storing items that have any kind of sentimental value or that thieves might be interested in, please store them somewhere else that doesn't have a chicken wire ceiling.

Great experience! Karisha was extremely helpful during the move in and move out process! :D 100% Recommended.

Special thanks to Julian for assisting with finding my lost luggage. Great experience — thanks!

This is a tricky review because this location's staff is amazing but the corporation itself is just a giant cash grab with no integrity. They WILL bump up your rate dramatically (mine just went up 35%), but I called and had a great interaction with Jackson at the front desk that I greatly appreciated. He really went above and beyond to help me (even though my rate increase couldn't be resolved, because of corporate). If the staff here were able to run it the way they think it should be ran, this place would be much better off. I really do appreciate that this team does everything they can. I hope it doesn't go unnoticed.

I've been a customer for over 2 years. This is a fine place to store your stuff, but here's my big warning: The doors automatically stop working after 9 pm. Hours aren't posted anywhere and no one walks the property or comes over an intercom at night to let you know it's closing time. Once it's 9pm, there's no one to help you. I once locked all of my belongings inside aside from my phone with my unit open. I was moving things to my car when suddenly I could no longer get inside to gather my wallet and close my unit. Then, I called support. They couldn't let me in to close my unit. They needed my driver's license number to let me out of the parking lot. My license was locked inside. After an hour of back and forth, I dug up a scan of my ID on my phone from some old car rental paperwork. I went back another night and was finishing up around 9. I got locked in the lot again but I called and got out. Then I received a call today threatening me with an eviction if I'm not off the property by 8;59 in future. Again, no hours posted. No warning about the time/closing when you're on site. No one told me I could be evicted until now. This isn't a business. It's a cash grab.

Julian and Karisha were great with helping me get two storage units at the half price deal they had going on at the time. The deal was only for one, but they gave it to me for both units. The service was wonderful. The units were maintained really well. I would trust storing my household things at their storage facility anytime.

Kenisha is amazing. She helped me several times during my move from one unit to a larger one and was so helpful, knowledgeable and available. The staff here have always been wonderful. :)

Jackson was super helpful and knowledge. He made moving into my unit so much easier and I felt I was in good hands. I’d highly recommend this location.

Staff is awesome. Very helpful and generous. Facility very clean and organized.

Mr Julian was so helpful! Thank you so much. Emma was assisting in spirit. Love this public storage unit space!

Great people in the office. There needs to be more luggage carts.

Jacksons the man! Super easy process.

Julian is the best

Karisha and Jackson are awesome! They went above and beyond for me when a small issue came up. I store frequently with public storage and this is a top notch location

Karisha and Julian are the best

Terrific service from Julian, top notch. Helped me solve a logistical issue to do with my units and I couldn't be more pleased! Well done Fairview PS !

Have to shout out Karissa for making our storage unit process seamless and super easy to understand. She is the main reason I would come back to this location!!