Had a great experience here, would gladly recommend to people seeking flexible storage options and well informed staff in Ballard. Mike was incredibly helpful! He answered a barrage of questions and was a great resource generally about the units and the neighborhood.
Lori was fantastic excellent customer service
I signed up for a storage unit that I might need for a few months and Mike was extremely helpful. Walked me through the maze of units, helped me decide the right size for me, explained prices and how to access the building, also tested my code to get in. He was very thorough. I’m looking forward to putting my stuff in this trusted place and working with Mike.
I had such a great experience with Public Storage thanks to Mike! From the moment we arrived, he was welcoming, professional, and incredibly helpful. He took the time to walk us through the available units, answered all of our questions thoroughly, and made sure we felt confident in our choice.
What really stood out was how smoothly he handled the entire move-in process — everything was quick, organized, and stress-free, which is exactly what you hope for during a move. It’s clear that Mike genuinely cares about providing great customer service and making sure customers are taken care of.
If you’re looking for storage and want someone knowledgeable, efficient, and kind to help you, definitely ask for Mike. He made what could have been a hectic day feel easy.
Great experience, Mike the employee was fun and helpful, seemed invested in his work. Will be using this facility again in the future.
My review is specific to Public Storage representative Mike, who has provided great customer service. Mike is on-site, walking the facility and keeping an eye out for security risks. He informed us of an issue with our unit so that we were able to correct the problem and secure the unit. This is a very important and welcome service to us. Than you very much Mike. It is reassuring that you are present to oversee the facility and help customers.
Had a unit here before. It was great. Came back to this property strictly for Regina.
Trax is really nice and helpful and he helped me change the unit pretty quick
I have had a great experience here. I worked with Wesley. He took me to a few different sized/shaped units and offered similar sizes based on what I was debating aloud during my time there. He was nice and patient, and I didn’t feel rushed into making a decision. He helped me get the best deal between online and in person. The storage units themselves are situated in a classic confusing maze, but all the units are on the ground floor which I like. I recommend!
Wesley was friendly and helpful.
I'm a college student and multi-media artist who store here occasionally; I will be using the storage again when I'm working on large-size projects or collection. The location has indoor garages and xtra-Lg storages. It's a nice location so price increase is anticipated; you can transfer storages when the price increase become unreasonable or not-match-up-to-values.
Wesley gave great service. Get that man a raise!
Appreciate Tinell’s proactive call and service closing my account. I remain a bit embarrassed over our initial visit to Market Street Public Storage. Sorry for everything
Best,
Tom Brush
Wes made things so much easier!!
Wes is very professional and friendly. He was very helpful and going out of his way to make sure we got our questions answered. Thank you.
Wesley is an awesome employee. He went far and beyond his duties to help me out. I can't express enough gratitude for his help. Wesley rates number 1 in my book of service. Thank you!
Wesley was such a huge help in getting us set up with the perfect unit.
Wes is super friendly! Made the transaction smooth and fast 😎
This location is very convenient for me
its true the hours can be annoying especially if its a holiday, but I had a great unit, easy access, brightly lit, easy moveout, no complaints. also, I never experienced a breakin, but I recommend hiding airtags, pretty easy preventative measure for a worst case scenario
Mel,Joey and Jaelin Are the best and helped me with every thing I needed . Thanks ladies
I don’t leave many reviews, but Troy was knowledgeable when it came to navigating my options for storage units and moving supplies. It was comforting to know there was an affordable option I hadn’t thought about & gave me the information I needed to make a decision that was best for my moving situation. I’m pretty sure that man deserves a raise after the amount of questions I asked! If you need help, ask for Troy!
Shalleena provided the best customer service i could have asked for 😊
I stored my items here for approximately 2-3 months last year while I was in middle of moving. Very appreciative for Vince who helped me along the way.
Zoey was very helpful and took care of all my concerns
Great service! So happy to find a safe storage place close to my new home. Landon was amazing! Thank you!
The team is great! I had such a great experience with landon thank you team! Well managed
Great prices, hours, and security.
Jodi from simply self storage is awesome!! She has very good customer service, and exceeded my expectations, thanks Jodi!!
Great storage space & great staff.
We are very happy with our recent storage unit move to Simply Self Storage! I believe I spoke with Coleen to lock in my rate, she was super friendly and helpful! I finished the reservation online (simple), then we met Jodie at the office to see our unit and get our lock. Jodie was so nice and very eager to help us with whatever we needed. Looking forward to a happy relationship with this company. Thanks!
Found Simply-Storage in the morning and moved my belongings in later that same day. Quick and easy!