Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 1602 15th Ave W, Seattle, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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Unit Size5'x5'Online price$ 44/mo
Unit Size5'x5'Online only price$ 44/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 44 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 46/mo
Unit Size5'x5'Online only price$ 46/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 46 /moBest Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size10'x3'Online price$ 52/mo
Unit Size10'x3'Online only price$ 52/mo
Small 10'x3'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 52 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 58/mo
Unit Size5'x5'Online only price$ 58/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 58 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 63/mo
Unit Size5'x10'Online only price$ 63/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 63 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x8'Online price$ 64/mo
Unit Size5'x8'Online only price$ 64/mo
Small 5'x8'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 64 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 67/mo
Unit Size5'x10'Online only price$ 67/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 67 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 69/mo
Unit Size10'x5'Online only price$ 69/mo
Small 10'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 69 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x8'Online price$ 71/mo
Unit Size5'x8'Online only price$ 71/mo
Small 5'x8'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 71 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x8'Online price$ 71/mo
Unit Size5'x8'Online only price$ 71/mo
Small 5'x8'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 71 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x15'Online price$ 74/mo
Unit Size5'x15'Online only price$ 74/mo
Medium 5'x15'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 74 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 89/mo
Unit Size10'x5'Online only price$ 89/mo
Small 10'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 89 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x15'Online price$ 90/mo
Unit Size5'x15'Online only price$ 90/mo
Medium 5'x15'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 90 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 98/mo
Unit Size10'x10'Online only price$ 98/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 98 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x7.5'Online price$ 103/mo
Unit Size10'x7.5'Online only price$ 103/mo
Medium 10'x7.5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 103 /moBest Price Label+ one-time $29 admin fee
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Unit Size7.5'x10'Online price$ 104/mo
Unit Size7.5'x10'Online only price$ 104/mo
Medium 7.5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 104 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 106/mo
Unit Size10'x10'Online only price$ 106/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 106 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 106/mo
Unit Size10'x10'Online only price$ 106/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 106 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x12'Online price$ 115/mo
Unit Size10'x12'Online only price$ 115/mo
Medium 10'x12'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 115 /moBest Price Label+ one-time $29 admin fee
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Unit Size12'x10'Online price$ 128/mo
Unit Size12'x10'Online only price$ 128/mo
Medium 12'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 128 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x12'Online price$ 132/mo
Unit Size10'x12'Online only price$ 132/mo
Medium 10'x12'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
- Near Door or Elevator
$ 132 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 134/mo
Unit Size10'x15'Online only price$ 134/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 134 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x12'Online price$ 138/mo
Unit Size10'x12'Online only price$ 138/mo
Medium 10'x12'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 138 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x18'Online price$ 170/mo
Unit Size10'x18'Online only price$ 170/mo
Large 10'x18'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 170 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 184/mo
Unit Size10'x15'Online only price$ 184/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 184 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 187/mo
Unit Size10'x15'Online only price$ 187/mo
Large 10'x15'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 187 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 190/mo
Unit Size10'x20'Online only price$ 190/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 190 /moBest Price Label+ one-time $29 admin fee
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Unit Size8'x15'Online price$ 254/mo
Unit Size8'x15'Online only price$ 254/moParking 8'x15'- Drive up access
- Vehicle Parking
$ 254 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size8'x17.5'Online price$ 296/mo
Unit Size8'x17.5'Online only price$ 296/mo
Parking 8'x17.5'- Drive up access
- Vehicle Parking
$ 296 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 442/mo
Unit Size10'x30'Online only price$ 442/moLarge 10'x30'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
- Drive up access
$ 442 /moBest Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
Very clean and neat !!!!!
Clean, concise, comfortable and caring. When I think of Public Storage i think of all of these things under the watchful eye of Courtney the manager and care-taker of The Public Storage estate. Did i mention the controlled temperature? Or the considerate hours they are open? All that compelling information is right on there website. The Storage units are colosal and like i said clean clean clean! You also have inside parking and carts to take your things conveniently close to your storage space. So let the Charasmatic snd Canny Courtney show you around, you will love it here. Public Storage has everything you need and want from a storage facility.
The new manager, Courtney, is awesome. She’s doing everything she can to turn the place around.
I’ve been here for a while and it was getting pretty bad: the main gates were constantly broken, carts had to be locked up, etc. I was going to leave, but have reconsidered with experiencing the improved management.
ken was super helpful and had a very positive attitude towards me when I had a question and was super helpful!
Coquita is amazing she knows what she is doing.Dennis and I really appreciate being noticed and helped with all our needs.
Courtney is absolutely wonderful and the most helpful person!
Janelle was great !! In and out with a laugh second unit I’ve rented here no issues ever
Courtney is the best!!! She offered 5 star service and is very informative. Thank you!
We run a seasonal market in the Seattle area and this is our first year. I felt that the staff at Public Storage on 15th Ave was incredible. Ryan was so helpful in assisting us navigating the process for a businesses rental. We appreciate their support and professionalism.
Courtney is great! Incredibly organized and helpful.
Courtney: problem solver, great attitude. Thanks again.
Courtney was friendly and very helpful! I really appreciated the prompt service
Facilities working out gate malfunction however, Courtney at front office very helpful, considerate and knowledgeable. She helped solve our issues promptly. Thank you!
Julian was very helpful in showing me the different units and explaining the moving in process.
Just rented a unit for 6 months from Wesley. He was very helpful, friendly and well informed. Very good experience.
Very clean warehouse, professional operation.
Outstanding customer service.
Courtney is the reason I shop here and not Walmart! Thanks Cortz!
COURTNEY the property manager the day I moved in was AMAZING. She handled so many simultaneous customers with varying issues with grace and an upbeat attitude. She was so helpful every time I spoke with her.
The facility is clean and well lit. The A/C in climate controlled areas is running well.
I hope they can repair the back gate to make access from both ends of the building easier. Otherwise, excellent!
Courtney was awesome and so helpful. Truly a rarity in Seattle customer service. There was a hiccup with our unit and she gladly helped us out. Public Storage has found a gem in this gal.
I got to the location and wasn’t happy about the unit that I had received but Courtney at the customer service table was super helpful in that she helped me change my storage unit and also gave me a plethora of options to choose from. Almost like an apartment tour! Thanks for a great experience!
I had a great experience with my move in at this storage facility! Ryan was the one who helped me, and he was super helpful. He took the time to walk me through navigating the building and answered all of my question. The whole process quick and easy. Highly recommend!
The customer service at this location-1602 15th Ave Seattle was so helpful. Courtney and Ryan were a HUGE help in finding just what I needed. They need a raise! Big shout out to them in suiting the needs of the people. Thanks alot
Courtney is the best! Talk about customer service! She helped me transition in to my storage unit with no problems! Super chill, easy to work with, the place is really clean, secure! Can’t wait to come by every chance I get!
Thanks Courtney!
If you need storage, go here and ask for Ryan! He was beyond helpful, courteous, and really spent time with me on options. I’ve rented at other locations and the customer service just wasn’t there like it is with Ryan.
Ryan was very helpful and during a stressful time!
Elliott was the gentleman who answered the phone and help me he was just awesome he took his time and explained everything that I needed to do and he was very patient with me kudos to Elliott 😊
Courtney was incredibly helpful and communicative throughout the process. She was flexible with my check-in time, knowledgeable, and a pleasure to work with. Excellent service.
Great service and staff! Ryan thumbs up👍!
Staff was knowledgeable and great to work with. Overall super positive experience, Courtney was extremely helpful - would definitely recommend.
Been here for 6 months and no issues. Ryan has been a huge help from the start and has continued to make sure everything’s well taken care of. Thanks Ryan!
Great facility and staff. Chase and Ryan were a huge help! Highly recommend
Ryan was Amazing!
Courtney rocks! She gave me a great tour and helped me to have a stressless move
Five stars for the staff - Ryan and Courtney were thorough and friendly.
The one complaint is that the facility have had issues with the gates for the last 2 months. I didn’t have to go in and out of my unit too much, but when I did it wasn’t toooo difficult to u-turn
Ryan is absolutely wonderful! Helpful, kind, and really knowledgeable about the property!
Courtney
This is specifically for Courtney, a member of the staff: While the location is nice, there are current issues with the gate & garage that are very inconvenient. Despite this, Courtney was great: helpful and calm even when there was a back up of people and moving trucks, and it got chaotic.
Ryan was incredibly helpful in getting my public storage unit set up. He was professional, patient, and made the whole process smooth and stress-free. He took the time to explain everything clearly, thanks again, Ryan!
Had a great experience with Public storage, Ryan was super helpful in getting everything taken care of for me! Definitely will be back to rent a unit.
Ryan, the property manager, made my experiencing extremely pleasant and straight forward. Renting storage is not one of the more exciting things people have to do but I greatly appreciate Ryan’s clear attention to detail and desire to provide excellent service. Thank you, Ryan!
Ryan at Public storage was so helpful. Anytime we had issues he was very effective at trouble shooting and putting our troubles at ease. Thank you so much, Ryan!
Karisha was so helpful! Great facilities and surrounding area too!
Courtney is amazing! She is so friendly and helpful, walked me through on all the questions I have. Place is clean and well maintained.
Ryan and Shay were extremely helpful and friendly. I had two storage units here for a few months. I had to coordinate some complicated moving logistics multiple times, sometimes remotely while I was out of town. Ryan and Shay were always there to help. Great communication and support. Clean, well run facility.
The facility manager, Ryan, was AWESOME! Went above and beyond showing us our storage, answering our questions and even gave us a hand. Facility is clean, fairly new and close to my daughter’s school. I would definitely recommend this location to anyone looking for a storage facility. Thanks Ryan!!!
Shalleena provides amazing customer service. She is always friendly and goes above and beyond to make the experience as seamless as possible.
Ryan was incredibly helpful during my visit to the storage unit. He greeted me with a friendly attitude and made the entire process smooth and stress-free. He patiently answered all my questions and took the time to explain the rental details clearly. His professionalism and positive attitude truly stood out. I really appreciate his support and would highly recommend his assistance to anyone using the storage facility. Shay also helped me
When I tell you that the property managers at this specific location goes above and beyond, they go ABOVE & BEYOND.
Yeah the gates have been a pain the rear but the way I’ve seen these two genuinely take care of their tenants is amazing. If there was ever an issue they’ve always found a way to quickly resolve it. Ryan and Shalleena are the best and I am so happy that I had the chance to store with them.
Highly recommend
I was touring highly rated units in the area when I came across this facility. I was very impressed with Shalleenakaye and her professionalism! She was informative and answered all of my questions.
Shalleenakaye and Ryan help me a lot and answered every single question I had would go again
Shalleenakaye is one of the best people I have encountered in all of my customer service endeavors will be back she’s is amazing!
Ryan and Shae were super helpful! They helped me set up everything fast and the facility is really easy to use. Thank you so much!
Ryan & Shay are great!
Finding a storage unit was an extremely difficult and stressful process for me. I had complications with another storage due to time conflicts. Ryan was extremely helpful! He was very kind and knowledgable. He helped me figure out what storage unit was ideal for me and showed me a tour of the space and unit I was going to get. Thank you Ryan for your support!
Ryan was such a great help! He was kind enough to explain the whole process of the storage unit and he even showed me the space I was renting. super funny and so nice!
I’ve had a unit at this location for almost two years and haven’t experienced any issues even after Public Storage took over. The facilities are clean and I’ve been very happy with my unit. I recently had my first face to face interaction with the office staff since I initially set everything up online and I couldn’t be happier. There’s been some garage door malfunctions recently and Ryan was very helpful and understanding of the situation. He was able to provide assistance so I could access my unit with no hesitation. Definitely went out of his way and was very genuine about it.
Visited this location recently and was blown away by how helpful the staff were. Shout out to Shalleen, made the process easy and quick!
Shalleenakaye provided great customer service! I love how she shows up for her job!
Publick storage has one of the best employees Shaleenakaye; who is very knowledgeable, genuine and empathetic. She knew exactly what I wanted and didn't waste my time with trying to tell me something else. Thank you Shaleenakaye!! You absolutely rock!!
Shaleena Kaye provides the most amazing customer service and always makes coming to my storage unit a pleasurable experience.
Ryan was very helpful with my move. He and Shalina were extremely helpful in a very difficult time for me. Thanks for your help Ryan!
I’ve had quite a few storage units over the years and I feel this one excels in a few really important areas. Their access hours are great giving you until 9 PM to access your unit. The property is well maintained and is clean/safe. They are affordable in pricing compared to comparable units nearby. But most of all the customer service is excellent! Shalleenakaye went above and beyond to make my move less stressful and was a pleasant surprise during a hectic time, thank you for all your help 🙏🏼
(The only downside was the entry gate being broken and limited access to push carts)
I have never had a storage unit and had so many questions on how things worked so I came on a Monday to talk to someone at the front office after I got into my unit in the weekend. Right as I walked in, Ryan greeted me with a wide smile and was so positive and caring with all the help/questions I had. Thank you so much!! I truly appreciate it ♥️
Ryan was extremely helpful and made everything smooth. Great storage unit. Excellent customer service from Ryan!!!
Ryan was great to work with and a joy of a human!
Of ALL the Public Storages that I have ever been to and experienced, THIS facility specifically is by far the BEST that I have ever had.
The Property Manager is so informative! The hours of this facility are open longer than most other public storages. Despite the availability of carts, & the entry gate being down- the management team here is fair, honest, and trustworthy.
Ryan is seriously the best property managers that I have ever had! 100/10 would recommend storing here!
Shay is super helpful and I am glad to have my unit at this location
Well maintained and clean building, staff was great. Ryan and Shalleena Kaye were super helpful with all my questions. My first unit had a pillar in it and they were so kind to switch me to a suit me needs. Would definitely recommend this location over others.
Thanks Shalleenakaye & Ryan!
First - Shalleenakaye & Ryan are amazing! It was a horrible few days and they turned it around. They were incredibly patient and helpful. I couldn't have managed without them! I have had many storage units through the years and this is the absolute best facility I have ever seen: easy street access, clean, big elevators and great prices.
Ever since Public Storage has taken over this location, everything has been great! I moved away for a year and never had to worry about the safety of my items. Whenever I needed assistance the staff were incredibly helpful and friendly, especially Shallena Kaye! She really went above and beyond to make sure I had everything I needed and then some. If you're looking for a storage unit, I definitely recommend this place.
Having moved in and out of storage units, throughout Seattle & beyond-- at least half a dozen times and almost exclusively Public Storage-- this was definitely THE best experience--all thanks to Shalleenakaye and Ryan! They are top notch-- which is hard to find in almost any industry these days it seems! From the moment I made the reservation online and showed up in person, they were responsive, friendly, incredibly accommodating and helpful. Furthermore, they have both been consistently easy to reach by phone--unlike almost all of the other locations-- and always sounds genuinely happy to help and answer my many questions! Shalleenakaye and Ryan's knowledge, competence, professionalism and warmth made this process seamless & really helped alleviate a lot of the stress and frustration that's often inherent in these experiences. And, even more, they restored my faith that there is still such thing as PHENOMENAL customer service. ANY employer should be delighted to have them on their team--100%.
Sidenote: I was there on March 31st when unfortunately the bay entrance door had stopped working, creating quite a challenge for people moving in and out. Shalleenakaye handled the unfortunate timing with professionalism and competence. Subsequently, most people were understanding and adaptable--which I was glad to see because she does a great job!
Our move in transition was flawless all thanks to the wonderful and thorough help from Shalleenakaye in Magnolia, Seattle. She is a 5 star employee. We have been school teachers and principals and she has excellent communication skills. Don and Bobbie Barnhart
Fast efficient service. Really nice and kind conversation while renting me a different unit and putting in an IT ticket to resolve a payment discrepancy
Shalena Shalena Shalena! Saved my butt in a pinch and got me all hooked up with the right unit fast! I can’t thank you enough. Some of the best customer service I have ever experienced in a time crunch. Amazing.
Shalleena was absolutely amazing she assisted me in every way an kept her word which means the world to me she is the best person
Shalleenakaye supported me in downsizing my unit and has been a SAINT since the very beginning. Everything has been so quick and easy. The best part is how personable and genuine Shalleenakaye has been through my multiple interactions with her! I’ve never felt so welcomed by someone in the storage business. Moving is hard enough, I’m stoked to know I’m going to be met with amazing service every time I need to pop in!
Friendly people.
I’ve been using Public Storage for a while but never really had much interaction with the staff—until recently, when I had to stop by the office. That’s when I met Shallena Kaye, and let me tell you, she was an absolute gem!
From the moment I walked in, she was incredibly friendly, welcoming, and ready to help. She took the time to answer all my questions, helped me navigate my issues with ease, and made the whole process stress-free. It’s not every day you come across someone who genuinely cares about customer service, but Shallena went above and beyond.
If you ever need assistance at this location, do yourself a favor and talk to Shallena—she’s the best!
Shalleenakaye was exceptionally knowledgeable and helpful. She went above and beyond. I am completely satisfied and would definitely recommend her facility.
Shalleenakaye was very helpful !!
I really appreciated the manager’s patience with my lack of phone tech experience, as I fumbled through looking for my information. ShaleenaKaye was extremely helpful and supportive, and took the time to show me several storage units before I could decide. She was very professional throughout.
Thanks for amazing service this morning shalleenkaye opening up early to help me saved me from being late to work this morning really appreciate you!
Shay is awesome and keeps the place clean and helps out hella
Shalleenkaye your a rock star keep doing what your doing she deserves a raise!!
Ryan at the front desk has been SO helpful and accommodating, couldn't ask for a better person to help during such a tough time for my family. pürrr!! 🗣️✨
I am pleased to leave a review for Public STORAGE and note that I have used them in the past for about three years, then now I am using the one located on 15th Ave. which has been a really good experience. Shallena Kaye has been extremely helpful. You can tell she loves her job and the people she works with coming and going. She’s very responsive and attentive when I need assistance. She hustles about as though she thoroughly enjoys what she does and she’s very good at it. Public STORAGE is lucky to have her.
Love the electronic access and the ease of registering online. Thanks guys. It’s a good experience. But I hate moving lol
I interacted with several managers at this storage unit and Shelina has been the most helpful! She was super accommodating and responsive when I needed to move into a new space. Thanks!
Shalleenakaye is fantastic! Easy and efficient process and incredibly helpful.
Shalleenakaye is awesome, great customer service
Very great service from Shallenakaye and Ryan! They were able to help with me securing a parking spot right away.
Great and easy experience recently renting a medium sized unit at this location. Shaleenkaye was a huge help showing us our unit and explaining the facility. Will update our review in a few months assuming everything with the move in and security goes smoothly!
Shalleena Kaye Is so great. Very warm and knowledgeable. Made the process a breeze!
This place actually locks up their moving cards. They have 2. On the plus side, u pull directly I to the garage. The elevator is a wait game. It is in the middle of the city though.
Shalleenakaye at Public Storage made my recent last-minute move completely stress-free. She patiently helped me find the perfect unit and even went above and beyond when I accidentally locked myself out after hours. Her kindness, expertise, and commitment to customer service truly stand out. The facility is always clean and secure, and I highly recommend asking for Shalleenakaye if you need storage. she’s the best!
Highly recommend this storage facility, Shalleenakaye is very friendly and knowledgeable and will make sure you rent a unit that works best for you!
This location has been a great experience for me when it comes to storing my tools and camping gear. My unit is easy to access with their elevators and always being secure. And of course, anytime I come in Shalleenakaye always greets me with a bright welcome and is ready to help me out with any question I have! She definitely knows her stuff so she’s always my go to person! Because of the staff that this location has it definitely makes the experience 10000x better!
Shaleenakaye IS THE ABSOLUTE BEST!!!!! SHE PROVIDED ME WITH THE UPMOST CUSTOMER SERVICE AND HAD MY BACK WHEN I WAS SICK IN THE HOSPITAL!! SHE IS ABSOLUTELY GENUINE AND IS AMAZING!!! SHE ROCKS!!
Recently work with Ryan at this location to secure a parking spot in their garage to store a classic car long term. First Ryan has been super helpful and great to work with. Always with a smile and willing to figure out what works best for you. Second the location and space is clean and well maintained. Super happy to be there and working with Ryan.
Shalleenakaye is so helpfully every time I come in for assistance
Shalleenakaye was Awesome! She was Super friendly, had great customer service, & very helpful. I have had units at several locations but this was by far the BEST experience I've ever had. Thank you so much!!!
When I was trying to escape the dystopian wasteland that is Canada and needed a place to store things, Shalleenakaye helped me so much at Public Storage in Seattle. I truly appreciate all the hard work they put in and their exceptional pricing helped so much considering my maple syrup money is basically worthless.
Thanks again!!
Shalleenakaye always has my back when needing help she's the bomb.com thanks !
The best customer service ever in Washington Seattle Shalleenakaye
I'm not sure how this place is getting negative review lately, Shalleenakaye and Ryan are so sweet and accommodating made my whole move in process so easily. Only thing to really know is you have to check a cart out with ID in office but the facility is open later than any others in the Seattle region. I can stop by after work which is 7pm and able to be there till 9pm. Thank you for your awesome service today when I moved in and showed me around so I wasn't lost was able to answer all my questions y'all are the best will recommend to friends.
Front desk folks Ryan & Shalleenakaye were super helpful! It was so easy to sign up and move in.
When this property first switched over I had the worst experience ever. There was no communication and management was very rude. With Ryan and the other new manager (I can’t remember her name but she’s very kind and helpful) my experience has been so fantastic. I had a family emergency this month and forgot my bill, but talking with Ryan made resolving it so easy and painless.
Great storage place, convenient and safe. Shalleenkaye and Ryan were really helpful in helping us get an extra unit and we got access very quickly after setting it up.
Thank you Shalleenakaye! Very helpful and professional with the whole process. Very happy with my unit. Everything feels safe and clean.
I had the pleasure of dealing with shaleenakaye, very helpful and kind! Def 10/10 recommend!! 5 star service!
Shalleenakaye and Ryan were very welcoming and helpful, a great first day experience!
Ryan was awesome! He made the move in so easy this week and is always a good time when I come by. 10 out of 5 stars would recommend
Ryan is a rockstar!! Thank you so much!
I’ve had units at this location for a few years now and today Shalleenakaye, was the most helpful employee I’ve ever dealt with at this location. Her professionalism and helpfulness towards finding an additional unit was great. She’s a real gem!
Ken was AMAZING!!! Never have I ever had such a pleasant experience at a public storage before. 10/10!!! Thank you! :)
Shallenakaye really knew what she was doing and worked out a good arrangement for me. That woman gets shit done right!
Best place to rent if you’re looking for a space. Sign-up is quick, rates are great, secure location. Ask for Shalleenakaye and Ryan. They’re bomb!!!
Shallenakaye was extremely helpful and had a great attitude. She was very professional and helped me find exactly what I was looking for, I highly recommend stopping by here for your storage needs!
Ryan and Shalleena were incredibly helpful and always had a smile. Thank you both for your support!
Shalleenakaye and Ryan gave me the best experience I could have ever hoped for. Any question I had, they provided a plethora of information and kept a very professional and positive attitude through the whole interaction (I ask a lot of questions which can be annoying). The facility is so clean and I know with Shalleenakaye being the manager of this property, my belongings will most definitely be safe and protected. 10 out of 10 recommend this public storage!
Wonderful staff ...Shalleenakaye makes me feel like a human when coming to my storage. I come to my unit about 3-4 times a month and have a great easy time Everytime... Ive recommend to all my friends this location specifically 🤠 I live across town but keep my unit here because of the care I get here ...also i feel very safe here even when alone!
Come to this storage facility for all your needs!
Shalleenakaye Makes my visits so peaceful, very heart warming and comforting to know that you have such model employees that truly care about your customers! I’d bet my right kidney and my left lung on her always going out of the way to make the customers feel accommodated 👐
Shalleenakaye and Ryan both went out of their way to make sure I understood my options and made the right decision for what I needed. Stellar customer service.
shalleenakye and Ryan were really helpful with all my storage needs! Great customer service!
Shalleenakaye & Ryan were awesome! Super friendly, funny, and supportive. As someone who just moved to Seattle the kindness from strangers is always so appreciated. Setup was so quick and easy! The facility itself looks great! I managed to lock my unit improperly, but they caught it and called to let me know as soon as possible. I had lost my units keys and managed to make it in on my lunch break while the lock cutting crew was there. I didn’t have my wallet and couldn’t pay for a new lock, but I was given one with a promise to pay it in the next few days. Above and beyond service and the absolutely best people!
*Update: The people working the front desk are very helpful. That said, there is room for the ownership group to make the place more user friendly. See below.*
As far as storage goes, the 10x20 space is perfect for storing my 2800sqft house. Signing up and getting the space is pretty easy.
I'm rating this location 4 stars because of several issues that make this storage place a bit difficult to utilize:
1. There is very little to no cellular signal in this all-metal/concrete building. There is no back up public WiFi either to call out on. You have very little ability to call or check something on the internet while you are there. It also makes impossible to use the PS app if you have to log in again for some reason (it randomly wanted me to log in while I was trying to use the elevator...then had to scramble to find my manual code to push the elevator button.
2. Be aware that the facility locks down at 9pm. If you enter the building at 8:55p, understand that the elevators will lock down at 9pm. Don't come just before 9pm and expect to load up the elevator and get to your floor...it won't happen if it's after 9pm and you are still in the facility.
Shalleenakaye provided great customer service.
This place is right next to the brown bear car wash. Incredible experience using the services at this storage facility. Ryan and Shallenakaye are extremely dedicated to provide exceptional experience for every visit. Ryan is very informative and made sure I have carts when I need them. He also guided me with the storage policies and procedures very smoothly. Highly recommend this storage to anyone looking in Seattle area.
Huge shout out to Shalleena Kaye for going above and beyond for me in helping me get my current rent extended for 6 months and holding off on the massive rent increase!! She was also able to help me get a credit for this month since the new higher rent already got charged to my account. Very friendly and extremyl helpful!!
I’ve always felt welcomed when I walk through the door and get greeted by shalleenakaye. Very clean property.
This location is amazing, always a good atmosphere when I come into the office. Even today when I came in Shalleenakaye and Ryan made me feel welcomed and helped me out with my forgotten code. I travel quite a bit and have been storing my belongings with various different storage unit companies but this has to be one of the cleanest and well kept storage facilities I have ever come across! If you’re looking for a legit and secured spot to store your possessions in the Seattle area, this is definitely the spot for you!
Shalleenakaye and Ryan are the best! Quality of service as well as quality of the facility have increased significantly with them around. Thanks!
The space and location = excellent. The online process to get a unit was super simple. Office staff are top rate and very helpful. I can use my smart phone to unlock the gate and access my floor.
Only gave 4 stars because of the following:
1 - One of the 4 elevators (the one closest to my space) is out of order with no indication of when it will be back up and running.
2 - The moving carts/trollies (they only have 5 or 6 total) are only available during office hours so if you are there early morning or after 5PM or 6PM you need to bring your own if you have something heavy. I’m guessing it is because of theft but a bother non the less.
One of the best storage facility experiences I’ve had! Janelle was super helpful in getting all set up and acquainted with the storage lockers and car storage areas. Highly recommend!
Shalleenakaye was professional , as sweet as a peach & easy on the eyes will be back fosho
Shallenakaye was phenomenal her work ethic & the down to earth atmosphere she provided was next to perfect made the whole experience for us 🤌🏻🤌🏻🤌🏻
Experience was great and easy. We were looking for a storage unit and Shallenna Kaye was an amazing help in getting us situated.
When I came in I was helped by Shalleenakaye, she was extremely helpful and was able to answer all my questions perfectly and kindly. I was very impressed with how clean her area was well! To say the least she made my experience there definitely worth the 5 stars!!!
Shalleenakaye was an outstanding member, she helped me out so much and went above and beyond. Plus she was so friendly!
Ryan was very helpful and made the process in getting a unit very easy! I accidentally went to another Public Storage nearby, but eventually found the correct one, and Ryan was very patient and kind the whole time. The promotions for certain units are also hard to beat. Everything went smoothly!
Having moved in and out of storage units, throughout Seattle & beyond-- at least half a dozen times and almost exclusively Public Storage-- this was definitely THE best experience--all thanks to Shalleenakaye! From the moment I made the reservation online and showed up in person, she was responsive, friendly, incredibly accommodating and helpful. Furthermore, she has been consistently easy to reach by phone--unlike almost all of the other locations-- and always sounds genuinely happy to help and answer my many questions! Shalleenakaye's lovely disposition, knowledge & competence made this process seamless & really helped alleviate a lot of the stress and frustration that's often inherent in these experiences. And, even more, she restored my faith that there is still such thing as PHENOMENAL customer service. ANY employer should be delighted to have her on their team--100%. Oh, and the facility itself is clean & convenient!
Friendly staff
Great customer service. Easy registration. Clean facility. Shalleenakaye and Rene at the desk were great and so was customer service!
I had been battling with a gate code issue at Public Storage for what felt like forever—every time I thought it was fixed, the gate just mocked me. After several failed attempts with other staff, I finally met Shalleenakaye. She was like an angel sent from above to save the day, with a positive attitude and an actual solution!! She didn’t just give me a quick fix; she found the real problem and solved it for good. Shalleenakaye’s knowledge and kindness turned my storage nightmare into a breeze. Public Storage, you’ve got an incredible employee on your hands! Give that woman a raise!
I can’t say enough good things about my experience with Public Storage, especially Shalleenakaye! From the moment I walked in, she made everything so easy and stress-free. I was moving last minute, and she helped me find the perfect unit for my belongings. Not only did she walk me through all the options patiently, but she also took the time to help me understand the best way to store my items to avoid damage.
What really stood out was when I accidentally locked myself out of my unit after hours. Shalleenakaye went above and beyond by staying late to make sure I could access my things. She was so kind and never made me feel like I was an inconvenience.
Another time, I was worried about the security of some valuables, and she reassured me by explaining all the safety features and even helped me get a special lock that gave me extra peace of mind. The facility is always clean, well-maintained, and the customer service is top-notch. If you’re looking for a place to store your belongings, I highly recommend Public Storage and be sure to ask for Shalleenakaye—she’s the best!
Shallenakaye gave the absolute BEST customer service. Not only were they affable, fastidious, and overall knowledgeable; she helped me find the best fitting unit. Highly, highly recommend. I will be telling anyone in the greater Seattle area to come here and ask for her specifically.
I needed space to store our outdoor camping gears. I worked with a staff member named Shalleenakaye who was super helpful. I was torn between a 5x5 and 5x10, so she offered to show me both units before signing up. She didn't have to do that, so I was very thankful.
Also, the facility is very clean as far as I can say, and hopefully very safe as well. You must enter a code both when you open the gate and also when using the elevator. I really appreciate that.
Also their application is easy to use and not clunky, which again I appreciate. Overall, I am positively surprised and highly recommend them.
Shalleenakaye assisted me in finding a quick spot for my things. Prices are fair for the area and it's close to my commute. I appreciate Shalleenakaye's commitment to customer service. Great experience!
Jose helped so much! He helped get the lock working and helped me find another unit when the initial one ran out of space.
Fairly clean space, easy enough access, polite and friendly service.
Shalleena kaye was amazing!!!!! Omg omg omg omg omg thank you!!! Best place EVER!!!
My x broke the lock on the garage I was keeping my stuff in near Market st and lit it on fire wit her crazy ahh. 25 yrs old pokemon cards GONE. What I could save I brought and Shalleenakaye at 15th St in Seattle hooked my shih up rq AND was mad cool about the whole thing. ASK AND PUBLIC STORAGE SHALL PROVIDE. Thx public storage and thx Shalleenakaye.
Mel,Joey and Kaelin are great
Shalleenakaye @ the Seattle location was so helpful. She was incredibly knowledgeable and answered every question I had. Her customer service is top shelf and I'll be recommending everyone I know!
Recently looked into moving my storage to Public Storage for my move to Seattle, I was helped by Shalleenakaye, who was super informative and knowledgeable! I got all of my questions answered and will definitely be storing here when I move in the near future.
Katltyn was super helpful
Katlyn and Gee were great and made the check-in process so easy. The facility was clean and the garage was spacious/easy to use.
We were recently helped by Wesley at Public Storage, and the experience was exceptional! Wesley helped my partner and I rent a storage unit, and we couldn't have asked for a better customer service experience. He was incredibly friendly, knowledgeable, and helpful, making the entire process easy and stress-free. Honestly, it was one of the best customer service experiences either of us has ever encountered. We will definitely recommend this location to anyone we know who needs a storage unit.
Thank you, Wesley, for your outstanding service!
Eric & Taylor
Gee is amazing she helped me tremendously thanks
I like this location Gee is great!!
Blair did a great job in getting me a new spot. I thought he was very professional and efficient.
Gee was quick and thorough thanks
Thanks for the help with the gate code and you sure are a pretty person to work with
Excellent service, quick and clean.
great place Gee helped me seamlessly and fast
Gee was a big help with reservation and process
Gee was patient and got me the unit I needed thanks
Great spot! Julian was great helping us. Clean and safe place.
Great place Gee is the best at solving issues thanks
Shalleenakaye was such a perfect person to help! I had to get a storage unit and didn’t know if I needed the smallest unit or something bigger. I didn’t need anything too big and she helped me effortlessly to find the right size and sign me up. 10/20 recommend this place
Great experience all around- Wesley showed us our options and was super helpful getting us set up. Highly recommend. Facility is clean and safe.
Gee was awesome this is a great place for me good choice
Great place Gee helped me and wads 👍
Jamie and Blair were amazing. We had to find the right size storage unit for our 2 kayaks. We looked at units to find the right one. Jamie and
Blair were so nice and helpful.
Shallenakay, Emma, Wesley, and Blaire are a great team. We had a bit of a complex issue with our storage unit, and they came through for us, no problems, no hitches, no issues at all. They were really great, friendly, helpful, highly recommend. Thanks so much, guys!
Best customer service I've ever received from Shalleenakaye and Wesley. Only place I'll ever store my stuff in Seattle.
Shalleenah was so helpful in answering my questions. I've never used public storage before and was hesitant about safety, but they helped me understand their policies around protecting my stuff. Also just generally a very pleasant person!
Shalleenakaye and Wes are an amazing sight to see whenever I come by. Shalleena is always incredibly welcoming and helpful, and makes my experience with public storage better than any other location I’ve rented from. Keep up the great work you two!
Muy bueno
Wesley is incredible, a thousand times over. I had my car stored here and he helped me with everything. I cannot tell Public Storage how lucky they are to have someone of his caliber working for them!
Good experience, employees really friendly. Special thanks to Wesley (hopefully spelled name right), who helped jump start my car. My car was even parked at a weird angle, so Wesley went through extra effort to make sure it was up and running, despite my insisting I could just come back later with a jump starter battery. Thanks Wesley, much appreciated! 🙏
Shalleena went above and beyond to help us find the right storage unit. Commuting back and forth from storage units to her office! She showed us different units until we found one that suited us.
She is a prime example of the ultimate customer service.
My location in particular has gone through ups and downs because of its past company wouldn’t fix things and even the merger with Public Storage hasn’t changed things much but what I like about the place is that we have a new app from Public Storage to get in and the things that have been kept in storage were never stollen, there’s climate, and carts to help move all your stuff.
This place is huge. It’s a little unnerving for me going into the huge unloading bay; It reminds me a little too much of being booked into king county jail. The good news is your stored possessions will be just as safe and secure as they would be in jail.
Hey everybody check it out come down to Simply Self Storage and holler at my boy Jessie I'll holler at the night supervisor I forget her name because that night was one hell of a night a lot of things took place and she was more than patient so you guys come down here and store your things I promise you you will without a doubt have a great experience the customer service is off the chain
I walked into this place and was treated perfectly and quickly and I got a car storage and regular storage and I couldn't be any happier. There is literally no other place I will leave my stuff in Seattle. It was easily the best experience I could have ever expected.
Awesome facility and great customer service!
Ken and Vic were super helpful. Ken walked me through the facility, talked about how pricing shifts a little as the seasons change so I’d be informed and not surprised and both were knowledgeable and professional. This may not matter to you, but we laughed a lot. We talked during the sign up process about the city, and our families, and we laughed a lot. To me, that was priceless. Great guys. 100 percent I’d recommend the business and the staff.
New review- 7/5/2023
Ken helped me secure exactly what I needed. He helped me correct my online rental which I made some mistakes on, and got me set up with what I really needed. He also saved me money in the process. When someone is competent, helpful, authentic and kind, along with be professional and pleasant, we should let others know. That’s what I’m doing here. Thank you Ken, the experience was like a blessing this morning. I’m happy, satisfied, and honestly appreciative of your outstanding customer service.
Great location. Awesome staff (shout out Victor!!! He’s super helpful). The units are clean and easy to get to-accessible through car garage. They have a lot of deals on pricing and units
Victor was incredibly helpful and took time to answer all of my questions. Place is well maintained and feels very safe and secure
Awesome friendly staff, consistently clean and well maintained, honest & fair rated. My favorite storage experience!
It was a clean spotless place and the employee victor was very helpful
Do you have a place in auburn WA or Kent WA
Vic was super friendly, overall it was a great experiences.
We came here for a 5*10 storage and the whole process was fast and smooth. Ken is super friendly, giving us a nice walk through. Highly recommended.
This place is wonderful! Ken and CiCi are always the nicest.
Great service!!! Such a nice guy at the front desk-all of my questions were answered and I was able to get to my unit shortly before close. 10/10!
I had the pleasure of working with Victor, and he went above and beyond his duties to get me taken care of. I highly recommend this business.
I definitely recommend this place for any of your storage needs. Victors customer service went above and beyond which made for a smooth and easy transition. Place was clean and well kept. Will be using this place for any storage needs in the future.
Nothing but a great experience here. The store manager Victor was more than helpful answering all my questions. I wouldn’t hesitate to use there services again. Would recommend to and boldly looking for reliable storage services.
Great customer service!
Great storage facility. Safe and clean and an employee who’s name is Vic did a terrific job in setting me up there. I highly recommend this place for all ur storage and moving needs! 👍🏽
Vic was really helpful!
Rasta bossman at the door is a straight G, knows what’s good
Went to here a few weeks back. Wanted a space close to home and affordable. Hard to find a location that meet both criteria. I met a Nathan there and he showed me several options. Still shopping around but getting close to making a decision. So far, I'm learning towards this clean place.
The location is great. Prices are good. Nathan has been very helpful. He is pleasant on the phone as well.
Nice facility, great rates, and Nathan was super kind and helpful!
Clean, well-lit, good temperature control, monitored, frequented by a lot of regular people.
Couple of minor downsides. One is that the exit gate was broken for months. The other is that, sometimes, people were waiting to tailgate in. (They didn't look like they had storage needs.)
Clean, temp regulated, secure. what else needs to be said! Left my items in for almost 3 months and they were just as I left them. Nathan was very helpful with closing my account. Wish the gate hours were longer though.
Great facility, right in the city. Indoor loading/unloading is nice.
Great hours open till 9 clean places no problems
I have a very good overall experience with Simply Storage, certainly much better with other storage places I've used. They're very professional and pay attention to detail.
Great service, very helpful staff
Nathan’s the man! Great tour of units.
I just moved to Seattle from Wisconsin and was looking for a storage unit. Nathan was helpful through the entire process - getting an appropriately sized unit, lease signing and getting a tour of the facility and unit.
Jody was great!
Jodie was great!
Thanks Jodie
Jodie at simply storage Interbay has been a wonderful employee. She has gone above and beyond with customer service. She’s a delight to work with.
This is definitely the best storage experience that I have ever had. That gal Jodie was so patient and kind when I didn't really know what I needed to begin with, but she was so helpful in figuring out the best size for me! I will definitely be referring her and simply storage to everyone I know. In the past I have had nothing but problems renting storage units. But Jodie made it all so simple and pain free. I don't have to go home feeling like I was tricked or taken advantage of like I have in the past with Public Storage on multiple occasions. This time Jodie helped me get exactly what I needed for a great price and nothing more or less. I am so grateful to her for her patience and helpful attitude. She made the whole experience like I was just talking to my best friend. So easy and even a little fun, I must confess. So thank you once again Simply Storage, it's like a whole new storage experience.
Thank you simply self storage with the help from Jodie getting me in the perfect size unit for my needs I would not go anywhere else very professional
Jodie and Ally were awesome! Very helpful and easy to deal with. Would recommend this Simply to anyone that is looking!
Great customer service. 10+ stars
Jodie & Ken helped me
Convenient. Clean.
Great place for storage and excellent staff! Vic is always the best!!
Jodie is one of a kind she does excellent work.
Victor really helped out big time, made this storage nightmare as simple as 1+1.
Leaving the area for first deployment and my wife is moving back home during this time so we went by to see about a storage unit. We were greeted by an employee named Vic. He took the time to help my wife and I with pricing and recommending a proper sized unit based on what we had at my apartment. I’d recommend to anyone in the area.
Super smooth and easy. Very friendly interactions setting up our storage unit! Thanks!
Absolutely AMAZING customer service from Vic! He helped me figure everything out and was very charismatic. I was pretty much in and out and it was stress-free. And I was having a pretty stressful day and was really anxious about this since I've never done it before but having this go so well gave me a lot of relief! :D
Jodi was nice and it's a good location. Please fix doors that don't work.
Fair price and efficient process.
Nice building, easy access, and newer units. The team there is great too. Ask for Ken or Jody. Cheers!
I just love this place! Drive In & Unload & Load where it is DRY!
Ken & Jodie at the Front Desk are the Best & Don't Laugh at me when I have to ask what's my unit # again & how do I input the code...
Jodie was cool, laid back, and professional! She is a rockstar. I got 2 units and very happy with the service so far.
Very well managed and seems secure!
Clean, easy access and seems to be a well thought out design.
Jodie doing well jobs.
Jodie Whitney is great!! Love this place.
Jodie is the best
Very professional and helped me out a bunch and Jodie was awesome and so was Ken with helping me get setup
Had public storage before, in a couple of years they raised the amount over $100 per month from when I started renting storage there. Simply self-storage however seems to be the least expensive storage facility I've been able to find in this area, and though the price did jump about $40 recently, it's still far less than I was paying at Public Storage even though I was renting a 10x10 at PS and am renting a 10x18 at SSS. Another advantage of SSS over PS is the availability of a restroom during office hours, the access to storage expands before and after office hours, there is covered parking for those with storage access, and all of the office crew that I've encountered (4 so far) have been helpful and friendly; and I see them occasionally as they walk the facility or in the office. Office crew is easy to get a hold of and the one time I entered the facility and found the elevator non-functional, I was able to get a hold of them immediately via the intercom outside the elevator. There are four elevators (that I'm aware of) to access storage facilities, which guarantees if one goes out there are three others still available for use. Access into the covered parking and elevators require personally assigned codes to enter. At the time of this writing, the exit for vehicles is non-functional So when either has to turn around by three-point turning, or back into the facility parking... but as I work security in a high-rise building in Seattle and our loading dock is awaiting a part to repair it being able to lift and lower, I can say that ordering and receiving grill parts takes months sometimes and not due to anything the storage facility is involved with; that's completely on the part of the place the parts are being ordered from. But when it IS working, I've had absolutely no problems with the entering or exiting. I'd have to say personally that I'm happy with the facilities and highly recommend them.
Jodie is amazing she definitely was super helpful with finding me the perfect unit! I cant say enough good things about her! Ken is also super cool they both were professional and kind made me feel good and happy to rent with simply self storage thank you guys your the best!
Great experience at 1602 15th ave W Seattle Wa 98119 . Jody whitney helped me and answered all my questions very knowledgeable!
Jodie Whitney is a very sweet nice person. Very informative and communicate well. Easy to help. Understanding and compassionate. I’m glad I got to have her there.
Had a easy time getting a storage with the help of Jodie, Thanks!
I can’t say anything except … that Jodie lady that works there is the most hard working little lady I have met in years! She was all alone in that place and handled all us customers swarming her like a champ! She was all smiles ! Good job Jodie !!! And thank you for your help!
Came in the other day and got such amazing help! I think her name was Jodie? She let me know everything I needed in looking for a storage unit and look forward to coming back to open one up with you guys! Thank you so much !!
Walking in meeting this young man and talking to him gave me the assurity that I was making the right decision on storing my valuables here. Thanks Vic Henley and keep up the good work!
Victor was incredibly helpful in our search for a storage facility. He was patient with the questions I had, and able to answer each one with professionalism. Definitely recommend working with him!
Victor was a HUGE help and made the process from start to finish super easy!!!
Very clean and secure. Easy access. Thanks Allie, Jodie and Vic!
Jodie was super helpful!
Jodie was so helpful and the process was so smooth! She even helped me pick out supplies I needed and helped bring some of them into my car. She was so wonderful and informative. I felt confident with the storage space choice I made with her excellent customer support. Thank you!
Very considerate and helpful
Quick and knowledgable service, clean and spacious storage spaces!
Jodie was extremely helpful and very nice. She was professional, and answered all of my questions. A very wonderful experience
Friendly call about a unit I reserved. Jodie was pleasant and motivated me to come in the same day for the paperwork. So far it has been a good experience. Would recommended to friends and family.
Jodie was great at Simply Self Storage on 15th. Not only prompt, but she was so friendly while helping me with all my questions.
Signing the lease for the unit was quick and painless. Facility is clean and well organized. I worked with Jodie who was absolutely great and gave me a walkthrough and explained everything I needed to know. 10/10.
Helpful and knowledgeable employees. Clean and well maintained and never felt
there was a security issue.
They were very slow to repair a damaged door to the exit, which was very inonvenient but may have been out of their control.
Jodie was so helpful and friendly
as we moved out of our unit, renting, storing and moving out was exactly as the name suggests, simple and safe.
Special shout out to JODIE for taking such great care of me. She went way out of the way to make sure I had everything I needed and my stuff was safe and secure. Can’t say enough great things about her effort and attitude and willingness to make sure I was well taken of.
Jodie helped me with my storage unit recently and I really appreciate her help! Especially with the mishap of my double reservation, which turned out my original one was a much better deal and she called me to let me know. Otherwise, I wouldn’t have known. Thank you so much for your help! She’s very friendly, professional and was a great help during my time there. :)
I'm giving a 5 star reveal because of The employee Jodie. She was super patient with me And she listened. She's very communicative And good at what she does. She made me feel comfortable And Jodie put a smile on my face.
Jodie is amazing …Very helpful friendly clean great price I couldn’t have found a better place I feel safer for my things! 100%
Great facility. Victor did a wonderful job at getting me squared away w/ my unit space. Thank you, Victor!
Great Place So Far
Had a rougher patch recently during the great resignation as they were short-staffed, but overall have had a great experience with SSS. They are well designed as a facility, modern, safe, and convenient with lots of room to get your car / truck in, lots of carts around. Good tech, sufficient portal functionality. Be aware that vertical clearance is 12'6"
Ken was very friendly and helpful.
Very kind and professional manager, easy to get set up, pay, get a lock, and store our things. Place is medium temp, not too hot or cold, also was extremely clean and secure.
Great help!
Jodie was a huge help and got everything figured out for me so quickly! Really efficient and friendly service!
We had a great experience at Simply Self Storage. After contemplating a few storage spaces, we finally zeroed in on this one after visiting the facility, as the space was clean and looked secure, as well as they let you reserve a unit for a couple of days before you can book it. Must say, interacting with all 3 agents at the front desk was equally pleasant. Moving in was quick and smooth, no hassles.
On the day of our move, we were assisted by Jody, who did a great job helping us with accessing our unit, showing us around and being there any time we needed assistance. She was very patient in helping us change the access code to our unit at least thrice on the same day 😃. Definitely, the easiest and stress free part of the moving was Simply Storage!! Thank you Jody!!
Great customer service!
Súper clean. Very friendly and fun staff. Jodie took me on a tour to show the facility :)
Spoke with Jodie about renting a unit for my daughter, she answered all my questions and she was very helpful.
Super clean and well maintained. The gentleman that helped get me sorted (Ken) was chill and well informed. Overall really smooth process to get set up.
Stopped by Sunday just to look at a space, really appreciated the service from Vic & Jodie, it made choosing to here an easy choice. Signed up in the spot! Great job & recommend them & the storage spaces!
Jodie was extremely helpful in securing a spot for our storage needs. The two gentlemen in the office were also friendly and helpful. Would definitely recommend this place.
Jodie is so friendly and thoughtful. I love this place because it is clean and sfe, especially the people here are very professionnal.
Ken was incredible in helping me get a parking space! So friendly and helpful. Good facilities and great staff.
Vick did a great job of helping us out. Easiest storage facility I’ve ever worked with. Great rates, clean facility, great customer service. You can’t beat these guys!
I called the company to inquire about possible storage plots. Spoke with a woman, Jody(?). Amazing customer service and definitely answered my questions to the best of her ability. I will be using this facility to house many of my vehicle relics just due to her positive and upbeat personality. Definitely one of the better storage front staff I've come across.
Cleanest storage facility I've ever seen. Very friendly and attentive staff.
Awesome place clean helpful also wonderful people who know just what customers need
Ken & Bob are great. Great place outstanding service!
It is the best experience!
Luis was prompt and very friendly through the entire process. Would highly recommend this facility to anyone in the area.
Luis was rad
Luis did an amazing job of showing me the facility and breaking down the cost of everything. Location was much nicer than previous storage unit with a different company. Wish Luis was a permanent member of Seattle location so others could work with him! Highly recommend!
Highly recommend anyone to store here !!!
Allie is amazing! She is helpful, professional, and works hard to keep the facility clean. I know that anyone in my family needs storage I send them
Here!!
I'm so glad I came here. A couple of months ago I found out I would be moving to the Seattle area for work and I needed to put my things in storage while I was looking for a place to live. Allie has been so helpful in making the stressful process of relocating a little easier to bear. Thank you!
Really nice, facility was clean and pleasant, made all the better by the person helping me, Allie. Super friendly and knowledgeable, honestly made my first storage rental a lot easier. Will def. Recommend if my friends need storage.
Amazing customer service I really my time here Allie and Ken are amazing even Chris and Luis that work here these past four weeks are amazing keep up the excellent work
Ken at the internet location was great! Fast and helpful. The process overall took 20 mins and the move in process was helped by large lobbies, smooth elevators and good lighting.
I recently rented a storage unit and Ken was extremely helpful and friendly. He is a bright spot of genuine connection and customer service in the usually cold and distant Seattle. I rarely write reviews but felt the need to call him out for his great work. Storage is not very exciting but he made me walk away with a smile. Just started using the storage unit but it’s a good deal and seems clean and secure (and what more does one really want/need in storage).
The name says it all!
This location is very clean. Very courteous staff. Thanks Ken!
This is a test
I come here often with my partner who is a tenant and the staff are relatively friendly, I’m a little perturbed by the fact that everytime I have gone into the office space that they always seem to have a camera pointed directly into our car it definitely feels like a slight invasion of our privacy but it’s whatever.
Very friendly and affective staff. Impeccably clean. Very affordable price. All the good stuff!
They are so helpful and willing to work with us.
Smooth transaction! Donovan went above and beyond to show me around and explain everything in detail. Definitely a great experience!
Just got my second unit here, super satisfied, friendly people 😊
Great, friendly and informative staff