Public Storage Self-Storage Units at 4015 S Meridian, Puyallup, WA

Robin provided very courteous and professional service on short notice. Very knowledgeable about the services provided and what options are best suited for us.

Robin and Leslie where very helpful . Helped me find the right storage with garage type door and gave me a discount for April move in was suppose to be one $1 but charged me $107 and instead discounted May for $99 so May was only $140. They where very nice friendly and helpful. So I am giving them a 5 star . 🌟. Thank you

Robin went above and beyond to help me find the perfect storage unit for my needs. She patiently listened to my requirements and answered all my questions with a smile on her face. She was knowledgeable about the different units available, and she helped me select one that was the right size and price for me. What impressed me most was how Robin made me feel like a valued customer. She was attentive to my needs and made sure I had everything I needed to make the move into my storage unit as smooth as possible. She even offered helpful tips and suggestions to make my experience more convenient. Throughout my time at Public Storage, Robin was always courteous, professional, and friendly. She made the whole process stress-free and enjoyable. I cannot thank her enough for her exceptional service. Overall, I highly recommend Robin at Public Storage to anyone looking for a reliable and friendly storage facility. She truly went above and beyond to make my experience a positive one, and I will definitely be using this facility again in the future. Five stars all around!

This place is the absolute WORST!! The management is unkind!! Rude!! And generally shady bad people!! They should be ashamed of the service they provide, or rather don't provide!!! Shame on you!!!

Ciera was great ! She provided amazing service. She went above and beyond and gave me the biggest smile even when things were tough

Worst place to use as a storage facility! Unprofessional bunch of swindlers.

Aleeia was kind and informative about the process of moving into a space and very helpful in finding what was best for my storage needs

Great professional service low prices.

That online price is what's up. Professional and curious Mrs. Ciera is top notch! Don't waste your money elsewhere.

Extremely pleasant experience with this company.Thankyou for your time.

No one is ever hardly in the office and paying online is a $10 convince fee on top of the paying rent. WTH! So with my job as a truck driver I have no time to play tag with someone and pay an extra fee. Find a better solution please like hire more people?

Ciera was super helpful, courteous, efficient and professional when I arrived to do my rental process. I would recommend public storage to anyone without hesitation based on this first face to face impression.

I like the location, except the traffic on Meridian is a %**## to get through. Some employees don't answer the phone when on duty.

I tried renting out a unit and they gave me a parking spot. And when I saw that was incorrect I tried calling for WEEKS and going in person to the location and never was able to get ahold of anyone. Finally one of the associates Nick. Who was so nice, reached out to me and talked to me about the issue and agrees I should get a refund for I didn't use the spot, I've been trying to contact them and they didn't even take all my information down. They didn't get my title or registration for my vehicle. The MANAGER on the other hand does not want to give me a refund and says it's my fault for not coming in sooner even though I ha e been trying to contact them for weeks. How is that my fault? They didn't even do their job by not collecting all the information for my vehicle. So I spent money I couldn't even afford to spend because I was moving and on a spot I don't need and I'm not getting a storage unit because they couldn't transfer me and now I don't even get my money back for it because the manager wants to be selfish and steal money from his customers. Who knows who else he has done this to but you better believe I will be taking legal action. That is not ok and that is not how you run a busines.

The service was fast and friendly. Ryan was awesome. Not only did he save us money he got us out of there quick. Thanks ryan!

These guys were very helpful when I came from north Carolina to empty my storage and very friendly

Great place and appreciate the quick time in processing our account. Great people. Nick really did a great job going over the whole process.

Great service very fast process and he didn’t sound like a robot like most sales people do he was very person to person! Will for sure send people to nick

We had a great experience at this location. Not only did the gentleman help us immediately, but was very helpful and gave great recommendations. He showed us the perfect unit, walked us through the doors/exits, and talked about the locks. The renting process was easy and quick, signed a few papers, made a few decisions, added my partner on as an authorized user. The guy even gave me a discount, which helped more than he could ever know. I wish he gave us his name, I can’t find it anywhere but he made our experience an amazing one. I will be recommending Public Storage based off this interaction alone

If anything happens to your storage they notify you

Ryan went above and beyond to get me what I needed

Richard is the only on site employee that I would recommend he is so friendly and will go above and beyond to. Help

1/2 our stuff got ruined due to rodents

Ryan was awesome, went above and beyond with customer service doing extra!!!

Hey Ryan did awesome job

Renee was awesome and Jennifer

Needed to update stuff, manager was super helpful

Love that you can open the gate from your phone!

Richard was very kind and professional thank you for the smooth transition appreciated very much. Even after having to experience the Canyon Road location closed for certain days and many phone calls he made it a 5 star experience!

Dude was rude and hung up on me absolutely ridiculous

Good service and friendly staff. The facility is a bit old but who the hell cares. dont forget to download the app, it is sooooooo very nice to be able to open the gate with your phone rather than punch in a code.

I don't really like the workers there

easy access and varmint free. staff is knowledgeable and friendly

In and out super quick and easily. Miranda provided some top notch customer service and explained everything clearly. This particular location is nice with a lot of outside pull up storage units.

The woman at the counter was very helpful and her customer service was excellent. Extremely friendly and covered all of my needs! I recommend public storage. Very professional.

We buy storage units and this place is a complete joke. Don’t buy or get storage units here. They girl in the front office is rude and has no idea the process of storage auctions. Wasted my time and money beyond frustrated

The girl behind the coumter was very helpful, & polite. I believe her name was Rayann, went out of her way to help.

Friendly and professional service. Easy to work with and no extra time taken out of my day.

Ray was amazing!!!! Thank you!!

Rayann was an amazing employee & was super helpful!! Definitely an all star employee! (:

DON'T USE THIS STORAGE UNIT! OUR UNIT WAS BROKEN INTO. THEY CALLED US AND SAID SOMETHING WAS WRONG WITH OUR UNIT...THEY COULDN'T EVEN TELL US ON THE PHONE IT WAS BROKEN INTO. I'VE RECENTLY TALK TO OTHERS AND THEY KNOW PEOPLE WHO HAVE HAD UNITS BROKEN INTO....SEEMS TO BE A TREND AT THIS PLACE.

Vary good storage

These people treat ya good

Rayann is super awesome and very helpful I had an issue with my unit she was fast and very attentive! What an all star employee!!

Ray is awesome! She was friendly, helpful and very informative. She made sure we knew about all our options and storage services we could take advantage off. If only every business had a Ray!

Tia was polite and very helpful, would definitely refer my friends to come talk to her when they need a place

Quick and easy t I get a unit.

Leigh Ann was a great person to deal with. Be sure you see her.JG

Well my experience with this place is not so greatthey do have rats in the place I have plenty of pictures showing rat poop and things ruined so anything besides that the place would probably be great

Introductory rate is good. Convenient location. After introductory period, rate jumps up a lot. Found mouse droppings in my unit after a year. I don't store food in my unit. They try to take care of problem with some boxes that I assume are mouse traps. Decided to move my things out.

They have rats! They chewed up all of our furniture, pictures frames, and a lot of our expensive belongings. The rats ruined our stuff and we’re going to have to take most our stuff to the dump. There’s rat pee and poop on everything. Don’t store your belongings at this place.

Great service. Tia was very helpful and explained everything really well. Best storage unit experience I’ve had to date.

Hard to get a hold of and mice in unit!!!

Very professional management convenient hours clean facility I could go on and on but this place really rocks and I am spreading the rumor to all my friends.

Please do not rent a storage unit here. Zero stars should be an option for places like this. The location is infested with rats and even better they will continually raise your rate. Mine has gone up over $100.00 in 18 months and I’ll have to throw out many of my possessions due to rat excrement. Save yourself the hassle and money, go elsewhere.

Rented there for about 2 months, came in one day to grab a few things and noticed rat/ mice droppings on my stuff. Packed up and moved out.

1/21/2020My name Is Floyd.T I came to the Washington to the Public Storage and I was helped by a extremely polite young man by the name of (David) He had the most positive attitude a person could have.Also he was very helpful and save me some money with the a promotional discount. He was very informative and had great customer service.The nicest and most professional person I ever had the pleasure of dealing with. My experience was amazing.Also I would like to recommend this location anyone Insearch of a storage facility to come to here for the best service and discount deal.Thank you David.Your the best 👍

Sawndra is perfect and she should be left alone by the boss man

Max did a good job

Max is awesome. Made checking in, real easy.

very nice staff, thank you Max!

Great Customer Service !

Sawndra is very helpful

Max is a very good customer servant. He needs a raise and a share in the company.

Awesome facility manager was awesome, great place to rent very affordable.

Max was super helpful. Very informative on such short notice.

Ray....took great care of me !!! would give her 6-10 star if I could ! very professional and courteous... fast and efficient ! thanks Dave

Very welcoming and knowledge staff. Anna offered A+ service and really made sure we got what we needed.

Leigh Ann was great helping us to get our storage. Fast and informative. Thank you

Robot system decides for the human manager. What the hell! Robot system should be fired!

Anna is very helpful and explained things very well and made me feel comfortable during a very stressful time. I will recommend her and this location!

David did a great job helped me out to find the perfect u it. Thanks man

Spoke with Ana. Polite and took her time. Thanks.

Leigh Ann was awesome very helpful I would recommend this place because of her and Leigh Ann thank you again for your help

I went in to get a unit and the lady in there was supppper awesome. Really easy to deal with and i recommend them to any one!! I think her name was Anna R. Wanna say thanks for easy transaction.

I went in and got a storage unit and the lady who helped me was Anna, she was very kind and made me feel comfortable with my decision she was very professional and relatable at the same time! Thank you guys

David treated us with courtesy and made the rental process easy.

I had a very pleasant experience with Tiffany and she made the moving process so much better!

I had a great experience with Karen. She was so helpful to me. I have just moved from another state and she was a breath of fresh air. This move has been very difficult and she made it much easier. Thanks Karen!

LeeAnn was great and she’s so helpful when I come! Clean property and all the staff is always friendly!

Great service and very helpful. A special thank you to Karen.

David provided me excellent customer service. He fulfilled my storage needs and got me all taken care of. He insured I fully understood the entire process of my rental. I will come here for all of my storage needs. Thank you David at public storage on Canyon Road!!

Karen was great!! She helped me find the right unit and made moving in fast and easy. I would definitely recommend renting from this location!

LeighAnn helped me!!! She was great!!! Thank you.

Clean location. Friendly staff.

Sandy and JC Wmwere so great in helping me during a very difficult time to my daughter a unit that works for her. Thank both of you.

Sandy was extremely helpful. Even though this location is tucked back off of Meridian, it is nice, quiet, clean, and secure. The service and set up were a breeze and access to my account and unit are simple and efficient.

This is a really nice place to store your stuff. The manager Sandy is a really nice and helpful lady.

I have been a customer since 2012 and have always received exceptional customer service. Today I received that customer service from Sandy.

Sandy was awesome with helping me with my reservation to make sure my promo offer came through without any issues! Thank you so much for your help!

Kevin was great 😁

Sandy was very thorough and informative, helped me get set up with no problems. Would definitely recommend!

Later

Sandy was great! Very helpful, great customer service! Sandy really helped get us a better price and worked with me and my mom to get a unit she was comfortable with. She was very educated with all of the packaging merchandise that we might need. I would definitely recommend getting storage here!

Very friendly staff and reasonable price. I think the camera coveage could use an upgrade though.

I rented a small 5 x 10 unit for a few months between moving since I found the prices to be the most reasonable nearest me. I was greeted by courteous staff, and overall was quite happy with the service. Especially for the price. The reason for knocking down a star was that the building was not sealed very well, and therefore, there was a LOT of moisture buildup in the unit I rented. I had to visit it about every 3 weeks to change out the big moisture absorbers I put in. The unit I rented was somewhat dirty as well, but for the ~$60/mo I got it for on sale, I couldn't complain about having to clean it before I moved my things in honestly.

Very helpful with check in and accommodates nicely

Sandy was absolutely AMAZING! The best customer service and guided me all the way through. Went above & beyond a standard for customer service.You will have the best care here I assure you.

These people have A HUGE RAT PROBLEM!! The people in the office with try to place blame on other people stuff being dirty but that's not the case Stay Far Away From Here.

Clean place and no security issues. Staff are very nice and professional. Highly recommend.

Sandy did a excellent job. Very helpful!

Good customer service

Clean and safe storage. 7 months and no issues 😊

Sandy made it very easy and understable on getting me set up, great location

This is my first time ever renting a unit. And it was awesome. Sandy was so nice and kind. We did a walk through. she helped me pick out everything I needed to move and was very chipper the whole time.

Sandy was very helpful.good prices and nice units.would reccomend this place.

I want to thank the staff at the public Storage on meridian for helping me navigate thru a difficult situation! I especially want to thank Stephanie for her outstanding customer service!!

Sandy was such a huge help with securing our unit. Had a cranky five year old and she entertained him while we got signed up and ready to go. Highly recommend Public Storage for all of your storage needs.

Sandy has been very kind and helpful with my questions.

Stored my things at this location for almost one full year and had zero problems. The staff was very friendly and helpful and made moving in and moving out very easy. Thank you sandy for making my move out smooth.

I was late on storage payment. I paid in Full last Monday. I showed up today to move my property out to a different storage unit and the clerk Shayla refused to allow me to move out because she cut my lock after I was late on payment and I communicated to Sandy weekly letting her know when my rest of the payment would be paid I was making smaller payments to catch up. I called her district manager to force her to unlock my unit so I could move out which took a half hour of my day. RENTERS BEWARE!!!!!

Sandy & her crew were friendly & courteous. We were in a rush to relocate my mom & her four bedroom home & Sandy was able to hook us up with the perfect size storage at the right price. I would definitely come back here again!

Excellent customer service Sandy took her time to explain everything to me and answered all my questions Best prices in the local area

This place is the worst never going there again and they write their own reviews on themselves giving themselves a five star rating sad truly sad

Sandy was really helpful!

Could have better hours

Sandy was amazing and very helpful! I definitely recommend.

Tienes muy buen servicio thanks sandy

Sandy was awesome! She made this a seamless process, with her great customer service and such a nice personality. I've used other facilities before, but this location and representative, made this my best experience! Thank you Sandy!

Sandy was really helpful to me when it came to storing my snowmobile. Will come back

Rats pooped and peed everywhere and insulation all over. I asked if I could get some sorrt of compensation for dealing with this literal biohazard. I was told to file a claim with my insurance...?!

I reserved my storage online with the intention of avoiding a long wait. Sandy assisted me from start to finish, she was very kind and knowledgeable. She took me to the unit I reserved and was very detailed with the paperwork. She answered all my questions and explained fees. Only con would be all the fees, although they have promotions it defeats the purpose....

It was a lovely experience, very professional and courteous. Thank you Public Storage.

Sandy was very easy to work with and she explained everything. I was able to set up the initial things online and able to finish up when I got to the location. The unit has just the right space and I can drive up to it

Sandy helped me today, she is very helpful and professional, I have been very satisfied with my service here.

The customer service here is outstanding. All the girls are so nice. Balinda, Sandy and Gabby are so friendly and helpful!!!

Rude front dedk

The clerk name's Sandy is very nice.helpful.

Sandy took great care of us, fantastic service and secure facilities.

Do you have any autions scheduled?

Nothing to complain about. My unit was clean and the staff was helpful. What else can I say!

Balinda was very pleasant and showed me a few different spaces! She was very helpful and helped me understand the whole process and gave me great tips to protect my belongings. I will be storing with this location, great customer service and the facility is very well taken care of!

This place is a dump. To start, the district manager called me about 10 times two days after I moved in to accuse me of either breaking in to other storage units or giving my code to people who were doing it. These break ins and his accusations happened SEVERAL times to where I told him to NOT even give me a code because I was tired of the calls and worrying it was MY unit broken into. Now, I had my purse stolen and so I had to cancel all my credit cards and change my bank account. I forgot to update this auto pay account and they’ve charged me a late fee. I paid my bill and asked them to waive the late fee because it was an honest mistake and I have a police report to prove it. They refuse to waive the late fee. They also said I have to call the district manager to take it up with him because he doesn’t call people. Funny how he had NO problem calling me over and over to accuse me of breaking in. I am moving my things out as fast as possible. Do not rent here, they are awful and the place has break ins ALL THE TIME.

Our expwrience with David G. Was awesome! He was easy to talk to and he made it all a piece of cake! Thanks again David G.! He put a smile on my face when i hadnt smiled in a long time!

Amazing customer service

Very helpful and non expensive

Friendly staff who make allowances for issues that may come up in life. Clean property, good security.

Balinda was extremely professional and helpful!!!!

I just started renting here with my girlfriend and so far I love the property and the staff. Belinda was the associate that helped us with renting our unit and she was awesome. Smile on her face the entire time and she made sure that we had everything that we needed and all of the info before she left us to unpack. 5 stars for this location.

Omg! Worst experience ever! I was at another Public Storage location on Canyon Rd & paying a ridiculous $118 for a 5x10! Plus depending on what day of the week the 6th was on we were late unless it was a Friday. Automatically $20 late fee. So we were paying $138 a month! & a month after moving or stuff there, they changed the hours to only access your unit from 9-6pm! I've never heard of such stupid hours in my life! We work during the day. So we finally got tired of paying such high prices, so looked for another storage. Found Public Storage in Tacoma having a great price for same size so i was speaking to manager & he informed me of a Puyallup location that was closer for us so we went there. The lady was extremely rude to us. The second we walked in. She told me before she could do anything i needed to pay my balance in full. What balance? I was told by an older gentleman that worked for Canyon Rd, cuz i told him we would be out at end of month. He told me if we weren't then we needed to be sure to pay for the 1 day on the 1st. So the Puyallup location rudely told me that i was speaking lies & they are all owned by same person. Well if that's the case then wht not the same prices & same hours to access units?! Anyways, she told me she wasn't going to rent to me unless i paid for another month with Canyon Rd. Why would i pay 2 storage places in the same month?! I told her if the guy had told me i had to pay for another month then we would've been out of there on the 30th. & i would take my business else where. She yelled "good!" I have rented on & off from currently locations for the past 8 years, but we will never pay ANY Public Storage anymore money!!

It's storage what can I say

Sandy was very professional, helpful and friendly. She made the process clear and quick and I appreciate her great attitude.

Sandy was very helpful! Before assisting us she had a rude customer but she maintained her composure and was very courteous to him. When it was our turn she apologized and quickly got us through the process, seamlessly.

Kathy was so helpful and understanding...we were in a bad place and she made things a lot easier for us

Thank you a lot Ashley. All the information you provided me was very helpful and thank you for helping me with the door situation.

Quick & friendly service

Amazing customer service!!! Karen and Ashley are helpful and professional every time I come in! They are the reason I recommend this storage company.

Made a reservation online and received a prompt reply. Ashley, the property manager, was very accommodating and helpful in getting all the paperwork done and showing the storage area. 👍👍

Ashley was awesome and very easy to work with! Very positive experience!

Ashley was amazing and very accommodating with our tardiness. Thank you so much!!

Thanks Ashley for your help

Shy was so amazing! Bright and friendly! #welovepublicstorage

#welovepublicstorage I had an excellent experience with Ashley this morning setting up our unit. She showed me the unit so I was sure it would fit all of our stuff and was very professional and personable the whole time. She explained everything in full detail and made sure I agreed with everything we were getting. I'm very pleased so far with the customer service I received. Thank you Ashley.

Ashley's my girl! She's been very helpful this is my first time rent out a storage so she answered all my questions when I asked and trust me I was asking a LOT of questions. Thank you again Ashley I'll be should to tell my family about this public storage here in Puyallup! #welovepublicstorage

Ashley did awesome thank you. Your a five star rating.

Ashley #welovepublicstorage She was amazing and sweet and upbeat!! Made life easyer.

Nice enough staff, but inconsistent office hours.

Reserved a space online and got a prompt follow-up email and call from the office staff. Set an appointment time to come and pay for the unit and do all the paperwork. Very efficient front desk person, Jazz, did a great job explaining each item. Clean and welcoming office. Cheaper that storage units blocks away!

Ashley was amazing with helping us find the perfect storage unit for our needs! She was friendly, efficient and extremely helpful! Thank you Ashley! #welovepublicstorage

Ashley, the sales associate, had me in and out with confidence in less than 30 minuets. Amazing service and highly recommended for short term storage as their is a deal going on for 1$ first months rent. #welovepublicstorage

Great place

ASHLEY is AWESOME!! She was super helpful and saved us a lot of money! Thank you Public Storage!

Ashley is AMAZING! Took us on a tour of our unit, the building, and how everything works. She made everything very easy with signing up, and paying. I feel super confident storing my stuff here, and that's all thanks to their manager Ashley.

Rodent problem that they do tell you about.

We had the WORST experience. We moved from Colorado and needed to store our belongings. We were told about the moisture so we were aware of that. However, we were not informed about the rat problem. We went into our storage and noticed some rat droppings. We informed the office and was told they could give us a dustpan and broom. Nothing else was requested, no traps were set and nothing was followed up on. A week later, we go back to find the storage unit smells like rat urine and we had rat feces and urine on clothes, blankets, wood, blowup mattresses were chewed, drawers had stained urine, and wires were chewed. We filed a claim with the insurance company we were required to have. Come to find out...they will only pay $250 for damages. Do not use them unless you want your stuff to be ruined by rats.

Ashley was amazing an went above an beyond to help us

Ashley was a great help thanks for everything

Had a leaky unit. Told the staff about it which did not inform the manager showed me another unit that look like it would leak as well

Ashley and Rick. Did a great job helping me.

Ashley was a big help and made this move a pleasant experience.. thank you

Shayla had great customer service!

Public Storage is a great place and Ashley was a tremendous help. She explained everything clearly and helped the transaction to be smooth.

Public Storage employees are awesome!!! Ashley who was here and checked me in was the most kind and Professional person and made this a pleasant experience for me. She explained everything to me and walked me through the lease, made my day!!!

Great and friendly staff. Ashley was so helpful and made our move in fast and easy

Steven was very helpfull today thanks

Steven was great

Steven was very helpful with me today!! Great customer service!!

The girl who helped me was super friendly. Had a nice little chat during my move in appointment. She was pretty busy but made a point to make all her customers smile. My day was pretty rough at the start and she totally cheered me up. Even when one customer started to be a jerk she maintained a professional attitude and didn't let him bring her down. *Ashley your a super star. Thank you for a great encounter today. I look forward to our next visit. GREAT JOB ASHLEY*

It's been an exciting experience to be able to deal with Steve when I come to pay my bill you finds me quickly takes your business in a very professional way I could never find anybody that would do this better that's why I keep coming back I highly recommend working with Steve here in Puyallup at Public Storage

Tay and Steven very good customer service. Happy with this facial.

Steven was awesome and super considerate /helpful.

Steven was excellent to work with. He made my experience simple and easy going. Highly recommend.

Steven was amazing!! Great customer service!

Ashley is very polite and very professional. If I ever need to store my beach towels👙🏖 I'll know where to go and where to send people. 🖐 to you Ashely.

My experience was great with Lena and Celeste and they did a lovely jobs in them beach towels

I had a very good experience at public storage with Ashley, Celeste. They were shocked when I showed up to check out my unit in just my beach towel.

Ashley and Celeste were extremely helpful, and offered "beachtowels

Super friendly awesome staff! Celeste & Ashley have the most beautiful beach towels in their office too!

Brian at public storage is awesome! Helping me hunt down my mom's account and he's only in a beach towel!!

Brian was awesome!! Running around snapping people with his beach towel. And he was friendly to the muttlies!

I can't say I like this place or don't like this place. I'm kind of mutual towards it.

Steven was very helpful

Steven is beyind helpful. He has gone out of his way for me

Because Steve and the placement staff were absolutely amazing in our difficult time! So kind!

Stevens always helpful an polite !!

Steven was great today. He had wonderful customer service.

Storage units are virtually all similar. This one is secure and the units are kept clean. What sets Public Storage in Puyallup apart from all other storage facilities is STEVEN. His customer service is top notch. Thank you Steven for your help throughout our moving/storage process. Go Raiders!!

Great service. Very easy to rent a storage. Facility clean and user friendly.

Steven gave me the perfect unit and was just very helpful

Steven was super helpful! He expressed concern for my needs and drew my attention to potential issues that I hadn't even considered! And still managed to help me save a ton of money!

Steve was an awesome help!

The staff is super nice but their system sucks. My autopay got turned off automatically (there was some confusion with switching over accounts and their computer did it automatically) and I didn't get a call, or an email, or a letter, or anything telling me that. So then my account goes late and they don't call about that either, and if they did, they didn't leave a message so I wouldn't have known it was important enough to call back on anyway. Then I call them to straighten it out, and they tell me that they can't waive the late fee even though they acknowledge that it's not really my fault because I had a late fee waived last month (when all of the switching accounts confusion happened). The location is also inconvenient, but they were the only place I could really afford. So...not using them in the future and I would totally move all my stuff to another storage unit if I could.

Steve was very helpful. Great customer service!

Steven is a great guy and very helpful. Location has clean units and good hours.

Amazing service, very friendly, and efficient, didn't feel pressured or unsafe. Steven is the best! Greatest service I've ever gotten from a storage place!

Ashley and Sam very helpful! Customer support gave me a reservation for a unit that wasn't available and these 2 ladies helped me find one that worked perfect for my budget and space I needed.

Steven was helpful

Customer service was top notch. I'm a little sad that I don't need their service any more. Steven really made me feel that he cared about me and my stuff. Would definitely recommend them.

This is the best storage unit in terms of affordability, quality, and convenience ! Steven provides above and beyond customer service and you will not want to go anywhere else after storing here! Can't beat the price and customer service!!

Steven was absolutely amazing! So helpful and patient! ☺️

Steven is very helpful and very nice

Steven was very helpfull

Steven helped. Us greatly

I have had a lot of experience in customer service relationships over the years. When an employee can represent the brand they serve in a great way, I am always happy and impressed. Steve at the south hill store has helped me through some situations with professionalism and personal care. I want to let Public Storage know that Steve went above and beyond in his service to me and my needs with my storage unit. Thank you Steve, and I appreciate the kind, personal service.. Sincerely Garret Smith

Great service by Steven ... New lights outside unit help out so much

Easy move in painless steven is very professional!

Steven was extremely helpful in our needs with the move, thank you so much for being accommodating with the already stressful move, we appreciate you Steven and the rest of the public storage team

Steve was really helpful and courteous.

Steven was very helpful and expedient. He helped me with all my moving needs!

Great Storage Facility! Steven the manager was excellent to work with and extremely helpful. He went out of his way to make sure that I had the correct size storage buildings to accommodate my needs. Very clean and secure.

Thank you steven for making my storage rental process fast and easy! My trip was quick and informative; just what I needed having 4 kids waiting in the car with their grandma! Very clean property and best security ive seen around! Thanks again!!

Steven

The best customer care if have ever received, meeting all my storage needs. STEVEN is the best !

Great service by Steven! Highly recommended!

Very courtious and willing to work with my situations and switching. Thanks to steve.

Steven, thank you so much for all your help, you are great and made this nightmare of moving a better experience. :0)

The location is convenient and isolated from heavy traffic. Thanks to Steven for his wonderful customer service and of course he's a cool guy!

Steven was wonderful! Got us right in, in an emergency situation!

Steven

Steven is very helpful and friendly

Great service and very helpful! Steve was great!

Had short notice to get a unit. Steven was a great help and got us in and helped us get the perfect size for our needs. Super personable and really great service! Really happy we found this location!

Steven was very helpful

Awesome place to rent from with easy access and hours. Easy bill pay on line.

Steve was a great help ,made it eze store

This place is a really great location to store all your needs and wants for another time. The service here was very great the property manager was awesome and very helpful and courteous if anybody needs storage ask for the property manager name Steven he will definitely hook you up.

Steven was really helpful!!! Great experience!

Steven helped make our experience easy and pleasant, highly recommend!

Steve was very helpful with the whole process of opening and closing an account. Great customer service and a great facility.

The manager Steven was AMAZING! He was so helpful and down to earth. I would recommend this facility to everyone. Ask for Steven he will not disappoint.

Steve was very helpful in determining space needed. What a great guy

Steve is a great guy really helpful. Always has a smile and whiling to help when you need it.

Paula was awesome! Move in was fast and easy. Unit was clean and secure. I will recommend them to anyone who needs secure storage quickly. Super friendly people and great customer service!

Steven was a wonderful help!

Brittany gave me great customer service! Very friendly and professional! She knows her job well!!

Great customer service, fast and friendly and the location is pretty easy to use. The manager, Steven-- is super friendly and very personable!! Definitely recommend this location!!!

Great customer service very thurogh

Steven was a huge help! Thank you very much!

In the middle of a stressful move, Liz helped make it less so. Great help here.

Steven has been awesome!! Hey changed my lock for me immediately!! He has also been extremely helpful with everythi,g I've needed

I Liked the place because is accessible. The people in the office are nice and helpful . The reason for 3 stars is that I had tools stolen from my trailer and also they increase the price all the time because of rate fluctuations but the funny thing they never go down.

Steve took excelent care of me

I was really impressed and appreciative of Steven's service for me today. Very professional and personable. Thank you so much.

Really great personal service and attention Sharon helped get the right storage for us recommend it to anyone.

Steve and Alecia rocks. Very helpful and professional.

Easiest moving transaction I have ever had. Steve was thorough and thoughtful. Location wasn't hard to get into or out of; Meridian is a pain to turn onto, but you can exit onto a side street using the Les Shwab parking lot. Short term stay this time. Will use again if in the area and have the need.

Perfect size, easy in and out application process, clean units and great help! Thanks Steven.

First time owning a storage unit, bought it for my move. Steve showed me different units and helped me pick the right one to save me money. Awesome and professional guy with all the info, definitely suggest public storage.

Move in was great! Steve was super helpful when we lost our keys. Definitely will recommend to everyone who needs a storage!

Came here today, Steven helped me out and was very friendly. Showed me everything I'd need and what would fit my needs perfectly. Awesome service.

Steven was extremely helpful and got me moved in super quick! Storage is super secure!

Steven was great to suggest all the details I didn't think of. Great Service!

Steven helped me get my storage unit set up and was fantastic. Definitely a great place to get a unit

Steven..was a great help deciding on perfect unit..explain lots of options and we for a perfect unit

Very nice customer service and very helpful and suitful for my needs. Thanks Steven.

Exalent service by Steven

Just rented a storage unit here and both employees Steven and Lena were amazing not only helpful but very personable and nice!

Great experience with Steve thanks

Because steve did such a great job :)

Lori and Lata Nisha were exellent and very resourcful

I have a great experience renting from Public Storage. I would highly recommend them in the future. Customer service was also A++ Thanks Steven what a wonderful help you were!

Lena and Steven always greet me with a smile. Ask how my day is going and if there's any thing else they can do. I love getting great customer service, it's much appreciated.

Lena great service and personality

Steven at public store a fellow grahamite was awesome!! Super helpful to me today. One less stress!! Thank you steven :)

Steven was very kind and a great price!

Scott was very helpful. Great service and clean place.

Steven made the process very easy and efficient. His understanding and cooperation was absolutely appreciated

Thanks steve. Enjoyed doing business with you.

I called 30 minutes prior to arriving in state needing a storage unit and Steven took awesome care of me. He listened to my situation and showed me a unit to better fit my needs. He could have just put me in the reserved unit, but he realized it was easier and more accessible for me in another unit. Steven was very professional and even followed up with me a week later. This was the easiest and most pleasant experience I have had with Public Storage.

Latanisha, lena and scott they dis a great job im looking forward to being a tenant,,

Lori is wounderful and helpful. I was in and out and she answered all questions I had, and was willing to talk to me making an enjoyable experience.

Amazing customer service from Steven and extremely quick and easy to rent a storage

I dealt with a young lady named Lena and she thoroughly answered all of my questions was very professional and I got exactly what I wanted at a decent price thank you very much

Latanisha - great service

I had a great experience today with Latanisha at the South Hill Public Storage! She helped me find everything I needed to move!

Latanisha was very pleasant

Scott is awesome!!!

Lena and Steven was great employers made everything simple and quick for my rental 👌👌👌👌👌👌

I went in to pay my bill today and Steven was very helpful .. You are very lucky to have him work for you and has great customer service.. Thanks again Steven ..

Steven was super helpful and timely. Thank you for your help!

Steven

Scott gave us a great deal

Very good service from Lori she was helpful and informative.

Scott and jen are the most wonderful people to work with

Best service from lena

Liz and Scott are wonderful! Thanks for all the wonderful help with a unique situation...

Liz was very helpful. Very easy paper work and set up for storage.

Little high in price

Worked with Amanda and Liz. They were very helpful

Amanda was great!!! Two thumbs up!!!!

Liz was really helpful. made my move in quick and easy

Liz was awsome help great service

Got great service when movung in to storage liz did a great job

Liz was very helpful. Good storage unit to store my stuff at. :)

Moving to Puyallup location was so easy. Thanks to Liz the manager everything was easy to understand and easy to find! :-) thank you!

Great Amanda super helpful and friendly! !

Kimberly was very friendly very courteous and knowledgeable and polite

Liz is a fantastic representation to your company. She was very helpful, full of energy...and her public relation skills are top shelf-!!!

Liz was the best.

Very easy and painless Liz was awesome at explaining everything and mad it easy to understand

Quick and professional service from Liz. Extremely military friendly.

Liz was great! She called me when my unit was improperty locked! Service was great! Storing is easy!

She was awesome easy good going and good looking

Liz has great customer experience.

Liz was AWESOME, exceptional in every way

Liz did an excellent job & was very helpful

Alisha was wonderfully helpfull, explained all of my questions and concerns and helped me get the unit that was right for me, I would deffinitly recommend storing here.

Josh and Alisha are very nice people

Very helpful

Alisha was great and helped us through the process of renting a unit quickly and concisely. Fantastic service.

easy and quick. very friendly service!

Alisha… Did a wonderful job… Very pleased with the service.

alisha was very help full and P.S. has good prices... can buy boxes and locks here as well

Had a good experience here today.

Alisha , so polite, love coming here.

Toni was an amazing representative. She was very helpful with all of my questions and needs and your company is very lucky to have such an awesome worker.

Scott was a great help

I have a great experience at my storage place cuz Alisha always is helpful and courteous...she's always there to answer any question I have

the staff in the office was very helpful in person and when I had called. I got the unit same day with no problem.

Alisha helped us rent a storage space today.... could not have been easier!!! Prices are great too!!!

Alisha was very friendly and helpful

great

Alisha- Super friendly and a trooper for being out in the cold ! She explained everything to me and even let me switch the size of my unit because i was wrong and forgot which size ! Keep it up :)

Liz who is an awesome employee help me out and did a phenomenal job

Mercedes was vary polite and helpful. Vary painless and quick.

I really love Alisha customer service she answer all my questions and very nice lady Thank you Alisha

Freaking Amazing! Alisha was helpful and made sure all my questions were answered. Will do business here for sure!

Alisha was so helpful full of energy and presented herself with patience and kindness thank you

Scott and Alisha were the best people to work with. They answered all my questions with a smile. I couldn't have asked for a better experience. A special thanks to Alisha for her patience. You did a great job.

Alisha was very helpful and friendly!

Alisha was awesome . She was very friendly and made My move in super easy . Thanks. I recommend it to all my friends !

Scott and Alisha were the best people to work with. They answered all my questions with a smile. I couldn't have asked for a better experience. A special thanks to Alisha for her patience. You did a great job.

Best storage facility we've ever used. Way more security than we had at other places, and the monthly cost is a lot less, too. Scott did a great job explaining everything to me. I love it when things go this easily.

Liz helped me with my online acct. The customer service here is great. Definitely recommend storing here.

We had a great visit. The manager Alisha was very kind and helpful. She had us in a storage unit in minutes. If we ever need a unit in the future we will definitely come back.

Alisha was awesome - super friendly and efficient when hooking me up with a new storage unit

I planned to check several area storage units on size, price and such. I came into the facility just after the office opened on Sunday. I met with Scott who was working in the office. he showed me a few units. they were clean and large. the prices were comparable with other facilities in the area. the site itself seemed well cared for compared to the others I had visited. I rented a unit quickly based on this first visit to the site. Scott was a great help picking the size of unit for my needs. I would recommend the site to friends and family. *update* now its August and I went to check out of my unit from public storage. No problems, no haggling, just a firm 'let us know if you need to rent again' type attitude. I would rent from them again in a heart beat.

Very help full staff, friendly and efficient

Scott was very helpful and informative.

Scott helped alot abd made moving a bit easier

Scott was great!!!!!

Scott was very helpful....thank you.

Scotts freaking awesome

Chris is Always friendly it is a great place wouldn't want to store my stuff anywhere else

Scott has excellent customer service skills friendly anddoes 's a great job

The staff at this location are helpful, attentive, workable, friendly. I would recommend this location for all your needs.

Scott was great helped us out in a clinch very friendly great service

scott was great! easy fast and accurate!

I went in to buy some packing supplies. Chris was amazing. He helped me get everything I needed.

Chris and Scott are excellent, no problems and no complaints. I have rented here before and I don't bother wasting my time searching for deals elsewhere. Great team!

Awesome

I have had a great experience so far. It was quick and easy.

Awesome, great friendly service. Scott was so helpful and went above and beyond to help when my husband realized we needed a dolly and one wasn't available, he searched until he found us a push cart! Thanks again for the great service!!!