Public Storage Self-Storage Units at 4015 S Meridian, Puyallup, WA

Not sure who I talked to over the phone initially but they were helpful with some questions. Blaine in the office answered any and all questions and was really helpful!

Derek was extremely welcoming and knowledgeable. He patiently took the time to answer all my questions and give feedback. Excellent customer service. I agree with another reviewer, give this guy a raise!

Good place, clean & safe

Dereck was awesome. My was acting up and he jumped right in and fixed the problem.

Derek was great. Informative and detailed as I booked a unit and quickly realized I needed more space. He was able to transfer things timely and get my business set up in a larger unit that could accommodate my needs. A+ service from Derek

Evin made a special effort to accommodate my rental

Evin was absolutely amazing in his service thanks for making my move smooth

Derek Helped me out with great customer service!

Thanks for the help, Evin.

Derek was great! Super helpful and efficient.

Rented here while in between apartments and the lady who initially helped me over the phone was amazing! Apologies for forgetting her name. It was quick and easy to rent my space over the phone and the space with my lock was already ready for me by the time I reached the unit after set up over the phone. Derek helped me when I had trouble with my move out and was awesome during the whole process! Highly recommend using their storage space. The app is also cool because you can open the gate via Bluetooth for even easier accessibility

Derek was very helpful and welcoming. He deserves a raise he answered all my questions and guided me with other information that I was not aware of which gave me clarity. Thank you for your great customer service !

Extremely clean facility manager takes care of this property !

GREAT Customer Service! Thank you

Derek was super awesome and super helpful! You guys have made this move super easy and stress free. Thank you!

Derek was very helpful and made the process super easy.

Robin at Public Storage was very helpful in setting us up with a 5x10 and got us a promo. I give her a 5 star rating!

Robin..is the best hands down!!!!! Wish she was staying in Seattle the city needs good people like her...thanks for alllllll your help!!! You will be greatly missed!!!!

Derek was super helpful and polite throughout the whole process give the guys a raise

The place is infested with rats and they destroyed alot of product I had stored. Thousands of dollars worth. I received a small credit that barely covers 1/10 of my losses. I am extremely disappointed with this facility. On the other hand. ROBIN is very helpful and genuine. She did everything she could to help me and more. but it makes her life and job difficult with all the rats and lack of renovation to the units. Please fix asap. So more people like me don't loose out!

Excellent service elderly friendly

Thank you Robin and Derek for excellent service. The team full of smiles and info. You can see the heart they have for customer service.

Excellent service.

Robin is awesome !!! Help me through the moving process very smoothly and she is nice made me comfortable. Thank you Robin

Let me start by saying that this 5 star review is specifically meant to be applied solely for the wonderful property manager, Robin! I am going through an issue with my unit that was more of an act of god and a terrible situation however, Robin was the brightest spot throughout this entire event. Her charming and caring personality has really stood out even throughout my more ugly moments. Her unwavering professionalism coupled with what I could only describe as the most authentic, genuine, caring, and compassionate approach was unmatched. I wish I could do more to elevate her within her organization as she clearly is their most valuable asset within this company and they would do well to recognize and retain her for the years to come. I would be very curious to see what great things she could accomplish given the opportunity to rise to a higher level and make meaningful change in Public Storage's business model as it seems to be in need of more people like her. As stated above, this review comes from someone who just lost 60% of my belongings via "act of god" clause while stored at this location. The circumstances that are following are ongoing and difficult and have caused great hindrance upon myself and family through no fault of Robins. With that said, I can't stress enough how wonderful Robin has been throughout this entire endeavor and her continuous support shows me that she truly cares and is one of a kind.

Great!

Robin is amazing super friendly and helpful way better than any other places I have been!!!

Really disappointed with this place. When they repainted the interior they spray painted white paint under the door of my unit and on to my cherry wood dining room chairs. I've had issues getting into the unit and no one is on site. I'm told to call a manager at another Public storage unit near by and get no answer. They are now raising the rent on my 5x10 unit $30 a month, making it $170 a month. The exact same size unit at the Public Storage down the road was $48 a month.

Decent facility and the price is nice. Could use some updating.

Very bad place to get storage unit on canyon road. Other facilities are great but one on canyon road is never staffed, I had been there a little over a month and someone cut my padlock off my unit and stold all my antiques from my deceased parents. They offered me no help at all. Didn't look at any film with me nothing. Should of all been on camera. Then had to go cut off lock the thief put back on my unit after they stole everything and cut it off myself because they didn't have time or manpower to do it. This place is a joke. 2 years I had this same stuff in storage right down the street and never had not one incident or problem. Was trying to save $ so moved here, well it cost me a bundle to store stuff here since they let theirs take it all. I am só disappointed in this whole mess and when they finally realized I'd been robbed they slap their own lock on there along with the thief's and I have to wait for them to come take it off after I had to send roommate up to cut thief's lock off. And they put their lock on my unit on October 1st they said but only called me one time that day and one time a week later. I wouldn't trust them there with nothing.

Robin was absolutely amazing! She not only made everything easy to understand, she also kept great conversation while we were looking at the units and more! 10/10 would recommend!

Sharron was amazing!

Jackie was very nice and help

Robin took great care to make sure my needs were taken care of. She did a great job.

Amazing staff! Super friendly and was super helpful! Their storage units look well kept up.

Sharron was amazing! She handled a situation I thought was going to be difficult, with easy. She explained everything as we went, and kept it up beat and happy the whole time! Thanks!

Robin was Such a easy going and understanding person. My son and i were able to both get units of our own and with the crazy my son and i have dealt with in our lives we dreaded this process and wow thank god we came here. Thank you Robin. Finally some peace of mind

Robin was amazing!!!

I bought a storage unit in an auction and when I showed up there Robin was amazing!I was having a bad day but after my experience with her it was much better! She was so helpful and her attitude was great, it was just a bunch of little things she did like helping me load a heavy air conditioner into my truck, letting me borrow a lock for the night, taking something to the dumpster for me and opening the gate for me! Thank you Robin!!!!

I never write reviews, but i had to for this lady. Purchased a storage today from Sharron. My wife and I were pleasantly surprised of how accommodating she was. She was incredibly thorough in explaining the process, how to set up app and how to use pincode. We really felt welcomed and her professionalism was 5stars. Actually, if we could we would give her 10 stars. Never before have we been treated so attentively by any storage personnel before. She is a definite asset to your company! Thank you Sharron

Robin was great and pleasant

Robin was really wonderful. She was very helpful and answered my questions. People like Robin will keep me coming back to Public Storage. Thank you for your service. ❤️