Public Storage Self-Storage Units at 16311 Meridian Ave E, Puyallup, WA

Ariel was very efficient in helping me set up a storage unit. The facility is in good conditions and the PS app to access the gate is so easy to use and convenient.

Great customer service! Blaine was great

Friendly and very efficient.

Blaine and Aira are very helpful and friendly.

Had a great experience at this location I would recommend to anyone around the area Blaine helped me he's a nice young man

Blaine is a great guy!! Very helpful

Great place! Great customer service

Great place to store your stuff here !

Blaine was very knowledgeable about the services provided. I would recommend.

Evin was wonderful when it came to helping me get my storage unit! He explained everything perfectly and made sure that I was taken care of before I left.

The staff is very friendly and welcoming. I will recommend this storage to everyone. The place is very clean and security is top notch.

The staff was very experienced and friendly and helped me with everything I needed.

So easy. The staff here are as friendly as they are helpful, and the property is very well maintained. I feel safe on-site and am confident my stuff is secure. The app is also great, no more losing sticky notes with my gate code in them.

This location is incredibly clean and well maintained. The staff are helpful and caring Blaine helped me understand my needs and options going forward. Moving is stressful and they helped make it easier for us!

Great job very clean place customer service is excellent

Incredible customer service. Sharron was absolutely incredible. Super nice!! She made sure that I got the right rate and the unit that I needed. She went above and beyond. Unfortunately, within a month of being there, we had mice droppings on almost all of our stuff and everything was damp. They also raised my bill over $100 and therefore we took our stuff elsewhere.

The one thing I wanted to say is at the 163rd and meridian office.. is that the one person that does a very good job is"ARIEL" that girl can work she does everything and she keeps the front bathroom extremely clean. Keep up the great work.....

I originally got a storage unit here because I checked around and they had the cheapest price for the smallest size storage unit that I needed At the time. I didn’t have much stuff just one sectional couch, two end tables, a coffee table and a couple boxes. So I went ahead and Rented out the storage unit in South Hill. Two months go by and I receive a letter that they were increasing my My rental price $20 more. I was a little confused because I didn’t know they would do something like that in the first place especially after only renting for a couple months at that time. Another two months goes by and I get another letter saying they were increasing it again 30 more dollars on top of 20 they had already increased it so now $50 more than when I originally rented it. By that time I was getting pissed another two months go by and now increasing it to $75 more then the price i originally paid when I first started renting it . which is absolutely absurd and a total scam!! I packed up my stuff and moved out immediately. Of course I didn’t give them notice So still received a $300 bill After moving out of the unit for not notifying them properly! I know other people who also moved their stuff out after getting a dramatic increase in their rental price in a short amount of time without any warning. I would NEVER recommend this place to anyone!!

Came in to price some storages. The young man working behind the counter was incredibly professional, courteous and answered all of my questions. Looking forward to storing with them in the near future!!

I've been a customer for years and Blaine who works there helped me with my rates and a pleasure to work with on any questions I have had

From the looks of it this seems to be a great place to store your items. I know someone that stores their vehicle here and everything has been fine so far. Thanks for doing what you do.

I’ve been with Public Storage for about 4 years. There is usually no employees in the front main office. It’s a hassle trying to get service here. I’ve only seen one lady once this year in 2024 doing her walks arounds. My storage unit has been stolen from multiple times and the insurance that needs to be paid for from Public Storage doesn’t do anything about it either even when I was locked out from my unit for about a couple of months and someone stole my entire unit. They did have to fix that situation. Since last year in 2023, my storage unit door has been getting additional vandalism markings.

Public Storage on Meridian is basically just stealing from people. Raising our rate from $57 to $108 and now again to $146?! This is insane. We will take our business elsewhere.

I had a unit here for a short while, they have amazing customer service. When i moved out I was a tad late removing my lock and was charged another month, however they informed me i had forgotten to take my lock and upon getting it they managed to remove the charge. Really felt like they went out of the way to help me out!

I’ve debated for a while about posting a review. But ultimately decided that my review might save someone the hassle. I 1000/10 would NOT recommend renting here. Don’t let the gate and double entry fool ya. My storage unit got broken into (along with several others). This was in their “secured” building. The only reason I knew what had happened is because I just happened to need to get something out one day. No notifications to anyone was made that a break in recently happened. The cameras? They are for show, because they absolutely don’t do not a dang thing. They put them in blind spots so you can’t see anything. When they realized they had rented multiple units to the thief they thought trying to get her to pay her bill would get her to come back. And when she didn’t? They auctioned off her units. So whoever bought those units bought personal and stolen items. They really did the bare minimum. And the store manager? Has got to be a robot. I requested a call from him multiple times, but never received one. And then there’s the audacity to raise the prices after. Lmaaao. A literal joke. Don’t bother with their insurance plan. That sucks too. Thanks to this location. Items that were stolen of mine, was stuff I’ll never be able to get back or replace, ever. 2 thumbs down & a middle finger high in the air to this company.

Absolute joke

Clerk was very patient and professional.

I had a discrepancy in pricing per month, Ariel got my problem resolved quickly and effectively. UPDATE: Rates increase online, stopped by to see if anything could be done and Lindsay went above and beyond to help me with my needs, very grateful for her help.

So recently I've been having issues with this facility. Here's the deal breaker somebody has burglarized my unit apparently there is no footage of this but they have cameras everywhere just remind you that your stuff is not safe at this facility poor management

Could be a lot better. The facility is nice, but when you allow homeless people to sleep in your facility and destroy the carts it makes me want to take my stuff someplace else. Also, there’s only 3 moving carts for the whole facility. So have fun carrying your stuff through by hand. Edit: added second picture, same vehicle different day.

Awesome promo and very clean and efficient and we're very responsive when I started my inquiry .

Arianna was so great and patient. Thank you

Sharon was really nice and helpful, this is a great place to keep your stuff.

Angel is phenomenal! She is extremely knowledgeable and breaks things down so they are understandable. Public Storage needs more people like her!

SHARRON IS THE best employee she had the sence to think someone was waiting for her here. She arrived long before anyone could be reached. She fixed us up ASAP. Corporate Needs to have more than person on site. She was a pleasure to meet and fix the problem of someone forgetting to take an incorrectly placed public storage lock. M&L Thompson

Went in looking for prices and found a super friendly woman. Renee took the time to show me a couple of units. Even tho it was really hot she didn't seem to mind. She did it with a smile on her face and a great attitude. Thank you Renee

Cool

I don't recommend it

Ariel was a big help. We loved the customer service super friendly and sweet. Helped us out in a hard time.

Staff is great. But it's not a true 42/7 access. Hours at 6a to 9pm. If you need access outside those you're to call them. Kind of a pain if you're constantly on the move.

Ciera is the best!! She made us so very happy that we decided to store our things here with them.. Best customer service experience I've had in a very long time.. Thank you Ciera...

Good storage. Good services.

Ciera was very helpful.

Cierra was really nice and helpful and helped me avoid a late fee!

Sierra was a great help employee for public storage

Very nice facility!! From what I've seen Cierra & Lindsey both do an excellent job with the regular day to day to operations and have been super knowledgeable helpful anytime I've had questions, so far I've always had a positive experience at this location..