Talk about going “Above and Beyond”!! EVIN is amazing!! I’ve had several encounters with EVIN and he is just awesome! It’s not common to receive great customer service these days but he definitely delivers! A few months ago I had an encounter with Sharon. She also was amazing! I don’t live near this location. In fact, there are seven Public Storage that are closer to me than this particular location. I am so glad I had selected this location. I truly appreciate the customer service at this Public Storage. Thank you, EVIN and SHARON!! Public Storage, THEY DESERVE A RAISE!!!
Kevin and Evin were awesome in helping me pick and choose a unit. Would come back and rent another unit if needed!
Worker with Evin with my not so standard scenario. He was fantastic to work with and super helpful. He got me all setup on multiple units. I recommend this place, a great customer experience.
Ennis was amazing! He was very helpful and patient while showing me my storage options. The storage facility is clean, secured and has moving carts available. It’s a great location!
Very consistent experience here. Solid with no bumps. Good location just a bit away from busy South Hill Mall area
Thank you and bravo zulu to both Evin and Kevin for helping me regarding with my storage. Very knowledgable and their outstanding professionalism. Highly recommended this storage unit and the staff is very friendly and helful.
Sharron helped us when moving our stuff out and just generally super nice. Thank you for helping us Sharron!
Sharron was a great help and we loved how easy everything was to get set up and move in
I enjoyed my experience at this olace.
Evin helped me he was very helpful !
Great service! Evin showed me everything I needed to know about my storage unit.
Sharron was absolutely amazing! She took such good care of us! Come see her!!
Sharron was awesome! Quick and efficient! We were in and out in less than an hour.
Kevin & Sharron were so awesome to work with! They were both very friendly & professional. Thank you both for helping make our move easier!😊
Sharron was so patient and wonderful helping me figure out my first rental, she worked through an online error I made and ensured I made the best choice. She was so sweet and kind, amazing customer service
Evin at this storage unit is excellent. 5 star rating and superb customer service. Highly recommend this unit and Evin is appreciated. Thank you.
Evin ,very professional and ready to help
Helped me get a second space with ease.
No problems, easy entry. Ny daughter had set it up.
Evan and Amy we're very helpful in helping me keep a very affordable rate for my used U-Haul van. Exceptional customer service from both of them. It was a pleasure working with them.
I want to give a shoutout to Evin. He was so helpful and friendly when I came into the office with some questions, after I had reserved and booked a storage space online. I was in the process of downsizing a storage space and his suggestions helped me successfully manage my move. Thanks, Evin!
Sharron was amazing. So friendly and helpful. Fully recommend Public Storage
Secure place with helpful staff
Super easy rental. Booked online and used the app to get the login info for accessing my unit. I had my own lock and was able to return the unused lock from my unit for a refund.
Sharron is amazing! She was very patient with me since this is the first time I've had to rent a storage unit. Very approachable and kind.
Would rent here again! Ran into some unfortunate life circumstances where I had to move out and needed a place to store my non essentials. Went and visited a few different places and this one stuck. Right price, super friendly staff (evin was super friendly and helpful), felt very secure- several security sweeps throughout the day, secure to which I appreciated since I had never rented a unit before. I like that you have an individual code to get in the gate, the door to your wing and then the elevator in addition to the key. I love that everything can be found on the app and opening the gate with my app. Would give 6 stars if I could.
Sharron was so helpful with closing my account and gave me a good chuckle! She was lovely to speak to and thorough!
Evin was amazing and helped us transfer units. Very friendly.
Even dis GREAT. Thank you for taking care of me and my family… really appreciate how easy it is to work with your team….
I had an absolutely outstanding experience here! The employee who helped me was incredible—professional, friendly, and impressively efficient. The entire process with them was just as fast (if not even faster!) than using the online system, which is already super easy and convenient on its own.
The facility itself is spotless. You can tell it’s kept in top-tier condition every single day. The heated units are well-maintained, comfortable to access, and clearly cared for. Even the bathrooms were clean and stocked, which says a lot—someone is obviously doing an excellent job staying on top of everything.
Between the great service, the smooth process, and the awesome prices and deals, this place really stands out. Highly recommend!
Balinda was great! She made sure we got the best prices available and all applicable promotions. Really good security here and constant monitoring, and its a heated facility so keeps your stuff maintained well!!! The building is elevated and well gated too. Happy to have my stuff here!
Went to my new storage unit on 39th in Puyallup and Amy helped me using my app for the first time. Amy was very nice and professional. The unit is perfect also, and I love the easy blue tooth/ phone access.
Belinda helped me again! Amazing service
Balinda was very helpful and the property is nice and clean and a great price and promo
Had to find somewhere to store stuff before and upcoming deployment. Evin provided me with the best customer service! He took the time to guide me to a unit that best fit my current situation. Getting a storage unit here was a seamless process! The carts were easily accessible and my unit was not hard to find! It also did not seem like everyone is always here at the same time storing their stuff, so it was easy to get in and out of the compound. I would definitely utilize this storage again in the future if I needed to!
Great customer service and Evin was very helpful and nice
Belinda is great. Helped me get the App on my new phone. Place is always clean. So many carts and the entry ways are covered so you don’t get rained on!!
Belinda is amazing! She is very professional and handles customers in a very positive manner. She is an asset to Public Storage!
Max was super helpful getting my storage move in set up.
Belinda was so helpful and saved me money
Belinda was helpful in getting my account reset up
Evin was absolutely wonderful so kind and very helpful. Couldn’t have asked for better customer assistance.
Balinda was amazing helped us set everything up and got us the best space
Belinda was great and helpful
Balinda is great and helpful she always helps us!! Highly recommend
Balinda is great and so helpful! Property well maintained and easy to access! Love that there are multiple carts and entrances yo the building!
Evin, was great and very helpful. Nice experience
Evin helped us so much to rent the storage! He was so kind and generous.
Very much kudos to **Evan** who was able to save me some money on an unused storage space. Goes to show you how good people = good customer service. Thanks Evan!!!
Evin was fantastic! Took care of what we needed to do and did it with customer service that is often now rare to see and experience. We need more Evin’s!!!!! Don’t lose this employee and make sure to appreciate him. I know we did and do!!
Smooth and easy process. Love that the app let's me open the doors.
Evin has been a great help and extremely curious. Would recommend to anyone needing storage of any kind.
Sharron is really Hospitable and gave us a really acommodating service, we got our stuff done really quick too thanks to her!
Sharron was so accommodating, helped me find the unit the fit my needs the best, she is awesome and quick with everything 100% referring my family if they need storage units!
Balinda was awesome and made sure I had exactly what I needed.
Excellent service and app was easy to use and fast.
Tracey and Balinda I met both two girls inside the office today they r to good with costumer they helped me so much thank for both they did amazing job
Tracy and Belinda are FANTASTIC!!! Would definitely recommend and always get wonderful service!
I let be the ladies that helped me Belinda and Tracey was amazing. They answered all my questions and made this process so easy. Thank you very much appreciate
Even gave us great customer service
Good secure location, the facility is nice and the staff are great would recommend
Balinda was great! I rented the wrong unit and she helped me fix it and still with a great rate. Clean property and it has carts and great security!
Evin was amazing. He helped me lower my rent for 6 months. He was very friendly and helpful.
Belinda was very helpful when communicating to us about our storage. She made it easy for our moving experience. I would recommend all who are in need of stirage.
Always there to help. Thank you
Balinda was very helpful and helped me set up the app. The place is clean and well kept and has carts
I have had a great experience renting from this location over the last year. The manager here has been amazing to work with as she is super kind and super helpful!
Evin is WONDERFUL and easy to work with and informative!
Evin provided five star service in helping us get setup quickly and efficiently!
Kevin was nice and gave us candy
Evin helped us out , got everything taken care of :)
Easy to navigate the process of getting our unit.
Balinda was very helpful. It's always clean and staff is helpful
Balinda helped me set the app up and fix my rate! Great customer service
Evan thank you so much for helping us out. Everything went smooth and easy with the auction process. Thank you again Evan.
Love the experience with evin and his support was super quick and efficient. Helped me with payment in a quick manner!
Evan made the auction process really quick and smooth. He has great customer service. Defiently a 5 star.
Evin was so helpful during move out to make sure I had everything I needed to have a smooth transition
Belinda and Sharron were excellent to work with. Highly recommended.
Even helped rent me a space. And he was awesome
Evin was amazingly professional and amazingly helpful. I simply stopped in to pay a bill and never expected to be treated so well and to have a great conversation. Thank you Evin, greatly appreciated.
Balinda was awesome amd helped me! Place is great and taken care of!
I have always had such a wonderful experience whenever I have had to use these facilities. I have nothing but wonderful things to say about Sharron and Balinda, they are so helpful with anything you need!
Evin ! Was amazing so patient and helpful
Evan helped me way more then his job description and I greatly appreciate you going above and beyond. I was having a rough day and he definitely helped me through and got me on my way. I appreciate you Ty
Balinda was great. She helped me get into a smaller space for a cheap price!
Evin greeted me kindly, and the online process was a breeze.
I rent space for my trucks and this is an ideal location for my needs. They open at 6 am and close at 9 pm. Staff is always friendly.
Belinda was so very helpful and professional
Absolutely wonderful service and amazing staff! Evin was incredibly helpful and went above and beyond to make our experience absolutely the best! If I could give more than 5 stars, I absolutely would! 10/10 I would recommend this storage facility!
This facility is by far the nicest, cleanest, safest Public Storage nationwide that I have seen. Even was a great manager who helped to get me into the perfect unit. 5 stars all the way.
Very quick and reliable storage space
Even, helped me and gave me excellent service! His customer service skills surpass most in today’s world. He explained details to my understanding and made the process quick and easy!
Balinda , Sharron handled my new storage rental great very happy with service thank you
Belinda was very courteous and helpful.
Even helped us to deal with an extremely complicated situation with multiple units and discounts and didn’t give up until we had what we needed! I’m super grateful!
Belinda, was amazing she went above and beyond to help me out she was kind understanding she guided me every step of the way exceptional customer service.
The customer service from Alvin was great.
Excellent customer service. Super nice.
Very clean facility & easy to figure everything out via the app. Evin was extremely helpful & informative! He also helped us move some boxes into our truck when we were struggling
Evin is the best he helped me lift a fridge into my box truck then brought me some French fries.
Evin was phenomenal. I booked my rental online and came in to ask about the specifics and he immediately helped me out. It wasn't until halfway through the conversation that he mentioned it was past closing (which I hate being that guy, I didnt check ahead of time). He answered all my questions, gave really helpful advice. Would highly recommend coming in on the weekends to speak with him!
Evin and the entire staff are very helpful and a pleasure to work with. I’ve had a unit here for over a year and have been very pleased with the facility and staff.
My partner and I have had an awesome experience, Evin was so nice and helpful, friendly and super informtive. Thank you so much .
In my 8th month of renting from this location and the customer service just keeps getting better. My storage needs are very unique and Belinda has been a great help in helping me solve those difficult needs. The customer service I received here is five star and delivered with a smile and backed up with information and assistance styled to the customers needs. Highly recommend this location.
Balinda was so nice and helpful and assisted me in a very professional and kindly manner and answered all my questions without hesitation.
This place is very clean and very nice And the staff is so nice! Blaine westby was extremely helpful! I felt safe having my belongings at this facility!
Belinda was awesome; very pleasant and efficient
Angel took the time to make I had the correct size for my needs. Very friendly
New post for great service from Evin. Thank you Brotha! I appreciate your follow through!
You’re a great representative for Public Storage! Too bad they don’t get to see how well you treat your customers. I do though and thank you!!
I know where to go for all my storage needs.
Your Loyal Customer
E
Great Quick and Easy Service She was Very Kind
Never had a problem but they should have more bathrooms available.
Belinda is the best. Great professional!
Very helpful in changing units and pricing!
Super easy! Evin was great, if I could I'd give ten stars.
My experience was very awesome. Sharron has great customer service. She was very helpful, kind and was absolutely awesome. Thank you so much for your great hospitality. We need more kind and generous customer service like Sharron.
THANK YOU SHARRON.
Just wanna give a big shout to Sharron, she's awsome and very helpful
GOOD COSTUMER SERVICE 🫡🫡
Sharron was amazing help and went the extra mile.
Just want to give a huge shout out to Sharron, She was so amazing and helpful and even rode.The elevator with me twice helped me.Find my storage unit and was such a delight to be around.She made my experience way easier for me.And i'm glad I chose this public storage because of her.
I needed a parking space for my truck and the gentle lady that was helping me. She was awesome very helpful and polite. Thank you.
Belinda, what a great gal! She really helped us out and gave us a good deal. I wish every place I went I could find someone as helpful as her!
Super great help very nice
Great place friendly staff
Thank you Sharron for helping me with my new unit and locating it on the tiny map.
Update....
Came back in to chat with Sharron about getting packing supplies and she was so kind to point out a few items on sale for 1.00. Stop by for great customer service.
Thank you Ms Sharron for helping my daughter and protecting her stuff for her when I couldn't. It's people like you who make the world a better place when people are going through a hard time.
Sharron from the beginning of my adventure has been nothing but a huge help. She's gone above and beyond with communication going out her way to help me in some very difficult situations. If I could give her more than 5 stars I would because I probably would have lost it all if it wasn't for her!!
Awesome place to rent, the employees are wonderful, especially Sharron and Ashley! Upgrading storages was a breeze because of their expertise. Highly recommended! 😊
Sharron is awesome, the people here are very friendly! Facility is always nice and clean. Definitely recommend.
Miss Sharon was a huge help getting us the right size unit. She is very knowledgeable and is a true asset to your company.
Front desk was patient and helpful sorting out some issues with a storage unit.
This is a really nice public storage, feels super secure and easy to navigate
I made a reservation online before visiting and I'm really glad I chose this location, everyone I've spoken to in the office has been absolutely wonderful.
Do want to send a special Thank You to APM Angel - she was so helpful, friendly, and professional in getting my mess up in my online reservation fixed as well!
Can't recommend this public storage location enough.
Robin was extremely helpful getting me switched over to a smaller space.
Sharron was amazing to work with. Very pleasant and helpful. Thank you
Easy to get in and out of.
Sharron was so much help she went above and beyond. I highly recommend renting from here.
the on site manger was very helpful and friendly and it took know time at all, sharon did a wonderful job.
We had a pleasurable experience with Sharron great communication and customer service . Well appreciated
Angel is the best help someone could as for when getting a storage spot. She was helpful, kind and just generally nice. Owners take note of employees who keeps a place running great and customers happy cause she's one of those! Thanks again Angel!
Angel was very Profesional. She helped me get the perfect storage space. Thank you angel!!
Sharron and Angel are AMAZING. Terrific service nice job
Angel is phenomenal! Incredibly helpful. Areas are clean, well-maintained, good lighting!
Came in today to set up my rental and spoke with Angel. She was absolutely amazing. Very knowledgeable and super friendly. Thank you again Angel!!
We went in today to rent a unit and Angel was fantastic! She was polite and helpful. She took her time with us and made us feel like family. Great customer service all around.
Angel was great!! She took the time to find the correct size for my stuff. She nailed it. It was a perfect size.
Great experience. Angel made it very easy and made sure I understood everything going on. Very pleasant.
Angel was awesome!!!! Best customer service I’ve seen in my 50+ years!!!
I’m very happy about how fast, professional and friendly she was!!!!
I hope you keep her!
Thx so much Scott feasel I
Super service and security!
Spoke w Angel at the facility today - extremely helpful and knowledgeable.
Outstanding customer service is a rarity today and she went above and beyond to assist. She’s an asset to the company and I’m sure won’t be there long as she’s working far beneath her capability.
It’s a shame the Public Storage corporate side could care less about overcharging in the midst of major inflation and a struggling economy.
They’ve no issues with consistently raising rates, no offered discounts for pre-pay, hardship, etc.
Angel at the Puyallup facility is top-notch. 👍 Thanks, Angel!
The corporate business model overall is less than undesirable, to say the least.
Excellent customer service much appreciated even after closing hours
Angel was the one that helped me set up my account and storage space. She was very friendly and professional. This made the sign up process easy and smooth.
Belinda was amazing. She helped us get the space and set up the app!!!
Angel was very helpful and was a joy to have help me
Excellent experience, Balinda was great. Worked to find the perfect space for our needs.
Great place to store things
Belinda was amazing. Friendly and helpful.
Thank you!
Belinda helped me get a cheaper rate. She is amazing
Mellisa was awesome made the process quick and painless and even helped me save some extra $$
Belinda helped me and my grandson get the best space
Balinda was great. Stayed late and helped
Good customer service and very nice....
Belinda and Angel with knowledgeable and professional
Balinda helped me get a great cheap bigger space
I would have to say that out of most public storage places this place is one of the better one always had friendly interactions with the staff here and if I had an issues they were prompt to get it taken care of with a smile or joke to go along with the issue to ease any worries
Excellent customer service!!!
Amy was beyond helpful with helping us move to a bigger unit! Made sure we were getting the best deal for what we were looking for and was very friendly!
Balinda’s great. Facility is secure and heated
Robin was SUPER friendly and helpful, and Lindsey as well. This is my second experience at this location. 5 star experience both times. Safe, clean, and secure.
The location is great for me and easy with phone app.
Belinda rocks! Highly recommend renting here, super safe and great staff!
Great service! On the ball get her done! Lindsay took care of all the needs I had and was one step ahead of it all!
Very helpful and knowledgeable , very patient with answers to all our questions
Balinda is amazing helped me so much
Lindsay was so helpful, and courteous. She went over all my options and even explained the insurance options available to me.
Helped a friend move a sofa. Place was spotless and well maintained
Had to come after 5pm to my unit, had some difficulty getting inside but thankfully Ryan was still on site. He was very helpful assisting us.
had drove a ways
It was an absolute pleasure dealing with your office staff, at a truly stressful time they did everything they could to make things as easy for us as possible. Thank you Jennifer
Jennifer was awesome! She helped me get my unit very quickly and was a joy to work with!
I was in and out in about a week or two.
Helpful tips and process with Jennifer... great personality and professional
Went in to get storage. And Jennifer was very friendly and nice!! Good attitude. 5 ⭐️ for her.
My experience was Great, I received fast, friendly, service!
Miss Brit, I really enjoyed her costumer service and very thoughtful in providing me my unit. She was very kind and helpful
Ryan took good care of me. Great communication!
Miranda was a delight to talk to! Even went out of her way to help me get through the online process and getting the downloaded app too!
Great job Jayda, keep up the great work!
Jayda was very helpful and friendly.
Miranda has been so help with getting me something to fix my needs. She has been more then a joy to be around.
Miranda at the front desk is always helpful and cheerful.
I had the best service I have ever had in my life! Helped me get the perfect unit!
Jennifer did a wonderful job helping me out today. I have a unit there and I had questions ...she answered all of them.... and was very friendly, kind and helpful!
Jennifer was incredibly helpful at the front desk, kind and caring. Registration only took minutes and I was able to secure online pricing with ease.
They were very helpful and explained things well. All questions answered! Very affordable and happy with the service.
Excellent customer service! Set up for a unit was painless, and straightforward. Any/all questions were answered with clarity and honesty. The space is clean and well kempt.
Just like to say Public Storage is number one five stars it's the best place to storage your stuff thanks for all your guy's help you guys are awesome!!!!
Amazing customer service. Jayda and Danny extremely nice and professional
The day that I signed up for storage there was a guy there on his 3rd day by himself. The computers were messing up, the scanner wouldn't scan my paperwork into the system and the gate broke. Obviously everything going wrong at once and the extended time being there was a bit much for everyone. The reason I stayed was because the guy working handled everything so great! I could tell he was getting flustered and frustrated but he kept his cool, kept trying, and kept talking to me. He apologized so many times, and instead of just giving up he called for help with the computer issues. He even opened the gate by pulling it open by hand so we could get through. Myb5 star is for gim and how he handled a situation that would male a lot of people throw in the towel.