Public Storage Self-Storage Units at 5200 180th Street SW, Lynnwood, WA

Jenn is a wonderful Person and extremely Helpful. She helped me every step of the way with my unit. 5200 180th St SW Lynnwood, WA 98037 United States

Jenn the manager at Public storage on 180 on highway 99 is a very nice lady ,Jenn is a very Professional lady at her job she is very polite ,if you ever need a storage unit I totally recommend the one on 180 and highway 99 you will be totally satisfied cause Jen makes you feel welcome ❤️

Jenn was awesome and totally down to earth she spoke my language I will remember her for certain and all my friends will know where to go if they need a storage locker

My unit was covered in footprints on the wall grease and broken glass. The lightbulb was missing. 154/mo not worth it also I don't plan on staying like before.

I moved out the second of last month they are charging me a whole month and are continuing to charge me they won't answer their phone and they are never at the office this place is horrible stay away.

Jenn was the employee working and she was amazing and helped me with the whole process which was a little frustrating due to a mishap but she helped me thru and at the end of the process she made my day love her!!!!!!

I approach this nice lady at Fred Meyer today and I asked her a million questions about Storing with Public storage and even though Ms. Jenn was off duty at the time she still helped me out thank you so much

Jenn was very helpful and had fantastic service, highly recommended rentals at this location A+

Jenn was very helpful in getting our new unit swapped out to a more convenient location. We are very happy with the service provided and feel like our new space is safe and secure.

Very professional, and clean facility. The reservation, and move-in process was quick and seamless. Jenn did a marvelous job getting me all set up. Highly recommend!

Haley helped me with my rental and madera everything super Quick and easy. Got me a great price for storage.. thanks so much!

Haley was extremely helpful and professional in showing me a unit at the 4th of July promo going on She has great customer service with a smile! Happy to see workers like her

Thanks Haley, helped me out a lot!

I came here to get a storage unit to store my vehicle but the unit that was assigned to me was not a good fit literally I was lucky enough to catch the property manager outside and she showed me the space. That’s how we decided it wouldn’t fit. Haley was super helpful in showing me another space that she thought would better fit my vehicle and she was right! Haley helped transfer me to a bigger sized unit and get this all taken care of before I have to fly out tomorrow Thanks Haley!!

Great location, prices are fair, units are clean and easy to access! The manager, Regina, is so friendly and helpful, she is knowledgeable in policy and procedures and just a nice person all around. Moving is already a stressful event so having someone like Regina makes a big difference!

The manager Regina is very sweet and extremly helpful.the spaces are clean and finished off. Highly recommend!

Love this storage site and I recommend this site to everyone who is wanting the best customer service, thank you Lori.

I came in to upsize my storage unit and Regina helped me get the best deal in a quick, professional, and friendly manner. I will definitely be recommending business to this location.

Very good service!

Regina went above and beyond. Public Storage is incredibly lucky to have her!

My experience was overall to my satisfaction. I made 3 online reservations to lock in rates as I shopped around. I received a call back from Betty at the location on 44th in Lynnwood and she was a tremendous help. She was able to get me into a unit at the price I was looking for with a $1 first month promo plus the ideal size I needed to boot! There was a bit of a hiccup completing the reservation at the facility which had me stressed out and in tears, but Regina pulled it off and even managed to lower my rent $6.00 more dollars! Thank you for all your kindness and help getting me into a unit that is affordable and meeting my expectations!

We only needed a storage unit for 5 months after we moved my mother into assisted living. We would definitely rent here again. Regina, the manager is on her game. She should play goalie for the Kraken. Nothing gets by her. She monitors the cameras constantly to keep an eye on things and twice, I left the lock off of my unit, only to have her call me and tell me about it and to offer a temporary lock to keep everything secure. She's the secret sauce, for sure. Whatever they pay her, they should double it.

Close to home

Regina is the property manager here who is sloppy and untruthful. She did not communicate to me that they do not allow shipping containers to stay overnight in the property even when I specifically asked for it. She let me hanging when the truck got there in the worst possible way. Luckily I was able to find another storage in the neighborhood with a decent management who were willing to help last minute. Do yourself a favor and stay away from this location. She is not reliable and is bad for business. She wouldn't even refund my storage fees.

Ellie and Laura are great! So helpful and friendly! Regina is GREAT!!!

Regina has been awesome! Took great care, awesome attitude, really knew her way around the sign up process explained it all very well

Service was excellent - very professional. I highly recommend this facility and especially Regina, the facility manager. I couldn’t ask for a better experience.

This place is great! Very clean and well maintained. I have had a unit for over a year here with zero issues The Manager Regina is a prompt to respond if you need her assistance and is very helpful and nice. There are many storage places to pick from but only one with wonder woman manager like Regina ♡Thank you Regina for being so kind and helpful

We received excellent customer service from Regina during the many trips to our storage unit. She was always helpful, professional and friendly.

Is excellent customer service

Regina was very nice and informative in helping us either the right size unit.

Regina, provided exceptional customer service. The unit is clean and will be adequate for storing our items. Pls, utilize this space, tnx!

Manager is nice person and very helpful. Will rent soon again.

I rented a drive up 5x10 back in August 2021. From my shopping around it was a reasonable enough price and I honestly didn't want to pay more for an indoor "heated" storage as I wasn't planning on being in there longer than 2-3 months. Well, life took a turn and 7 months later I found myself still needing storage. And they raised the price on me twice since getting in there (the first time just 2 months after being in). Back in Jan I noticed some mold starting to happen on some items near the roll up door (to be expected in the NW Winter Cold Storage) and not sure of how much longer I'd need to stay, I started looking for something indoors and happened to find a much closer business to my house, indoors, way cleaner, more security and better customer service IMO for 1/4 of the cost at a month to month guaranteed rate for 6 months, and they also gave me a moving truck for the day for free. Can't argue with any of that. Public Storage seems to get you with an intro price and then jack the rates once you're in. The units are kind of dirty but they are drive up units so it is what it is. They also needed access to my unit a few weeks before I left to investigate a possible leak that some other unit complained of. I don't think they ever sorted that out. The day of my move out they still had my 1 and only key and said they would be there but the lady was never there and never returned my call as I was waiting with my moving truck to move out. Luckily another lady just happened to be swinging by to grad something from the office and she helped me out. Overall I think the managers there are ok, they almost always (except for the move out day) called me back when I called and left messages. PS jacking up the rates once you're in is lame but that's business I guess. They do have a good App but not worth the extra cost IMO. There's better businesses out there to support IMO.

1 Star is being generous, Got blocked out by snow and couldn't pick up my stuff out , call them they said it was fine and they wouldn't charge for the next month or late fees.... Well that turns out to be a lie and will deny any conversation just so they can slam you with 799$ with late fees and other lies. They know what they did. Never using them again. Ah and Watch out for Marina, she will gaslight you and be absolutely rude.

Very nice people I've had both of them help me at different times would rent from them again and I will tell my friends how good of service it was and if they need storage this is the place to go

Bethany and Maddie are so helpful, knowledgeable, and professional. Excellent service and I highly recommend them. I have been a customer here for ten years and have seen managers come and go. These two are definitely the best.

Madi was extremely helpful and knowledgeable. She streamlined the process and truly helped out my day! Thanks Madi!

I know we were having issues with our weather, but All the roads were safe to drive ;so when you post that you will be open at noon please at least try to be close ! We waited in your parking lot for almost a half an hour and you still hadn't shown up by the time we left .. Very unprofessional !!

Bethany was very helpful in helping me rent a storage unit. Went above and beyond. Very knowledgeable. Will recommend to others.

Bethany is fabulous!! Super helpful and kind and trustworthy

Bethany here at public storage is an incredibly amazing person she went above and beyond what most people would do for others in most experiences these days she gave me a good reminder that there is still great people around. Thank you Bethany for all your help and kindness! Tina and Casey

Bethany was awesome. Helped me out and also told me about the phone app so I dont have to get out of my car and put my code in to open the game. Great customer service

Bethany was so helpful, Thank you.

I can tell Bethany works so hard to keep this property clean. She was very nice and helpful to me.

Went to my storage unit the other day and it smelled like human urine I called and complained not sure if they'll do anything about it would not recommend this place to store your goods

Best storage place I've been to....Great service and very great person working the desk 😊..I would picc this location anytime 😊

Quick and easy setup. The staff was very helpful and explained all of the options to me. She picked the best unit for me based on what was in the surrounding units and ease of access to the gate. A very positive experience! 8/22/21 - I wanted to give a shout out to both Madi and Bethany for the great service I have gotten from them! They have both been very helpful and pleasant to deal with. Both have great customer service skills!

Bethany was excellent! She stayed late to complete our rental, and was not rushed. She was professio al, pleasany, congenial, and communicated really well. I was really impressed!

Does Public storage do storage auctions?

I don't rent here but I bought some packing supplies here recently and Bethany was so sweet and helpful and fast because I was in a hurry! Thank you so much Bethany!

I stored my stuff here for over 3 years and never had a problem. My stuff never got messed with, wet or damaged. The gate was always in working order and the staff is friendly.

This location is always kept looking good and running smoothly. Bethany is such a sweetheart, and a wonderful property manager. It feels great to have welcoming, experienced help!😀👍

The whole process of getting a storage unit has been great here. From the manager giving me two intro calls, to Bethany staying late on my check in day and verifying my lock was closed before she left the property that night.

Never rent here!!! someone stole my rims and tires out of unit😡😡. UPDATE: they reviewed the tape and can see me loading stuff into the unit. But magically there’s no footage of my missing items leaving the unit not even by me. Everyone seems sketchy including the district manager Allen. Now I have to jump through hoops with insurance claims because of no signs of forced entry. This had to be an inside job they are trying to cover up. NEVER RENT HERE!!!!!!!!!!!!!! Save yourself the trouble police department says the frequent here!!!!!!!!!!!

My only complaint would be a corporate policy. As far as the customer service I have received, it has all been top notch. Bethany in particular has been very helpful and always efficient.

Great storage facility, very friendly staff

Staff are not quality individuals I singed up with

I have recently rented a large unit from public storage on 180th St in Lynnwood. We were treated very good. Bethany has been very friendly, polite and helpful. I highly recommend using this facility. You wont be disappointed. Thank you Bethany! You were great! 😁👌👌❤

Bethany is great, she made the application process easy and quick.

The only complaint i have is, is that its hard to find someone on site take my monthly payment.. and there are rats there.

Had a great experience with Bethany! She gave me good insight with the options available in my area. Very helpful and courteous.

Really thankful for Bethany from this location. She noticed me jumping out of my truck to open gate still and stopped me and told me about the app and helped me make sure it worked. Very happy. 12/10.

Bethany & Madi are awesome, Helped me in the process of getting my Unit, showed me the unit prior to pay and explained the terms, Appreciate the customer service and been available for any questions I have. Thank You!

Needs light. I'm usually there after dark and have to provide my own lighting.

Well this is a change for the better with this property I can finally say that the corporate dingbats of public storage finally made a good choice and the property manager Stephanie this woman has excellent customer service and keeps the property clean every time I show up she is either cleaning helping others or just plain ol fashion courteous. And I do have other reviews on this property with my name on it Lucas Cartwright I have been renting here for almost 7 years now the last few management we had here were subpar this woman actually gets things done thank you corporate public storage for making the right choice finally I have something to appreciate you for.

This site was very nice, thorough and very helpful. I would highly recommend Bethany at this location.

Bethany has been extremely helpful with answering any questions I have. She makes sure the property is clean - I've even seen her down on her hands and knees pulling weeds in the weather when pulling onto the property. I really respect the pride she has in her work - it makes me feel like this is the right place for my things! She never makes me feel like a nuisance and has always been friendly and professional with me.

This location is great and Bethany is really helpful and professional. Customer service here is above and beyond. I have had to increase my unit size a few times with no issues. The property is clean and the location is convenient. There are multiple Public Storage facilities near the area that I have been to, but this one is by far the best!

Charlotte and jerry were incredibly helpful and swift getting me moved into a larger unit!!! Thanks a bunch to them both!!

Jeri and Charlotte was very friendly and helpful. To rent a space in person took for me 10 minutes, quick and easy! Clean unit! It was a great experience!

Convenient location but (everybody should read their contract carefully) they're not responsible for anything. Even if a problem is definitely the location manager's fault, you sign their accountability away, so you can only be compensated through insurance. Even if it is a location-specific problem. Every location has different security systems so it's a total A. lack of responsibility B. lack of confirmed security. C. victim blaming, which is super fun. Anything stolen or damaged at any facility is officially your fault and your problem to solve. This business is the whiny teenager of storage facilities. If I could submit 0 stars I would

Excellent service & excellent time management by Madison. She was quick but thorough. Pleasant attitude and professional. A very good experience for my Dad, David Ayers, who is the occupant of the storage rental, and dictating this written review. Thank you Madison.

This facility is really nice This staff is really nice and accommodating I haven't had any problems so far I would recommend this location for sure.

Well it is a nice place but they didn't tell me or have posted that on Saturdays they close at 8pm not 9pm and instead of coming to me and saying hey we are closing at 8pm they called the cops when it wasn't needed

Public Storage located in the city of Vancouver Washington; You know there's not a lot that can be said about storage facilities, Did you know? There are more public storage facilities in the US than McDonald's. #Facts

Charlotte was amazing!

Great staff

Chrystal thank you for your help we appreciate it so much

Nice facility and great office workers

This place is a joke! The gate is wide open all day and night until they close, so if you have anything valuable this isn’t the place. They change their hours to 6pm from 9pm without notice because of COVID-19 for ‘your safety’ what a joke, it’s an outdoor facility! This is a way to minimize cost and overhead and blame on ‘Covid’ I now have a truck full of stuff and cannot access the space I pay for! Can go 1/2 mile and get access until 10! They’ll make you buy their 3$ lock for 20$ and purchase insurance even if you have insurance, first month is FAR from free!! Just save yourself the headache and go somewhere else! Go support local, this is the same old corporate bs!

Easy access and nice staff.

Good prices, nice units and very friendly staff

Renting a unit was super easy online and we got a great price! Units are clean and staff was friendly and helpful.

Great, secure facility, with on site managers who take good care of the property. I would definitely recommend if you need a safe place to store your stuff. Shout out to Steve, Kristal, and Blake for making sure tenants, myself included, feel welcome and safe. =)

Stephen is the best

I went and checked 2 other locations and they were nice. When i arrived at the village location i was greeted imediately and everything was ready for me..CHUCK is the man ... He took great care of me , thought i was struck by lightning

Pretty clean!

The Manager here is wonderful. The units are good and secure. They take pride in keeping the grounds in good condition and keep a secure area. Stephen is a great manager. He is so pleasant and helpful. I have been here a year now and I couldn't be happier. I have had bad experiences at other storage companies. I am so happy to be here at this one. I can't say enough good stuff about the people who manage this one.

This place is great. I have had other storage units with other companies but these folks are awesome. Very friendly and helpful. Thank you Stephen!!

Stephen is the best. If u need storage go see him

Very clean and helpful staff

Always a great environment and great service, have been coming here for years and never had a bad experience. Customer service is amazing and quick whenever needed. Highly recommended !

This place came in handy when moving. Would store here again. Great staff!

Awesome, convenient and clean storage facility! Everyone that works there is so helpful and friendly. After comparison shopping, this facility was the best value, not to mention the 1st month promotion I received! Thanks!! Definitely worth checking this place out if you are in the need for storage!

Talena did a really great job with helping find the right size space for me! The staff is really nice and professional, I deffinityl recommend this place!(:

this location has been great to me. Steven is super informative and was kind every time i've moved or transferred units. this last time he was so helpful with letting me park my car and get a uhaul and helping get some tape for my boxes i found and got me some water since i didn't bring any I was so dehydrated. if this is the location your looking at using shouldn't be disappointed

So far so good

Crystal made this effortless and quick. Will recommend!

Laura is so awesome!!

Laura is awesome! She went out of her way to help us when she was supposed to close up. Super sweet and nice!

Laura is amazing!! Went above and beyond to help our family today!

Really great experience. Thank you Stephen for making it easy

Great place to store stuff! Good prices and even better staff, Talena was super nice and helpful!

great place and prices are decent, would recommend to family and friends

Friendly staff, clean facility. Overall satisfied with this facility.

Best place ever! They are so nice! Wouldn't recommend any other place.

I just rented a unit from this location and the lady in the office was very sweet and patient. Very glad I chose this location.

Great customer service

Nice place and Stephen and management here are friendly and attentive. I like to buy boxes and packing paper here because there's no long lines like at Walmart to deal with

I have used quite a few public storage properties and I can say that Stephen made a rough day just that much less stressful. The only other location to be up to par with the location by casino rd. I'll be forever grateful for turning things around and putting a smile on my family's hagard faces. Thank you!

Location off of highway is good, however, its tricky to get out of because of the way they have the meadians to split the lanes of traffic. The main male manager is nice if you catch him on a good day, but the woman that is there she is downright rude an should have no job/career that involves customer service. She has no proper manners or filter so whatever pops into her head is what pours out of her mouth!! Not appropriate. I have had more than 2 run ins with her an If I have one more then they can count me out as a renter.. I would rather pack up my unit an move it somewhere else so I dont have to deal with rude, slow, obnoxious behavior an will get the customer service without her face an fingers in my business!! HORRIBLE, HORRIBLE, HORRIBLE! If you can help it dont go to this location or you will be sorry you did too!

I don't know about everyone else but it seems like a shady area. About a year ago prior to reserving a storage. My husband and I were assured that the location had camera's in use watching the units. After we purchased our reservation we discovered they didn't really have camera's watching over the units just maybe 1 by the office. Also when your at the back near the fence you can see it's really bent over like they have a huge trespassing issue that they chose not to address. I would a least feel comfortable if someone lived on site constantly making sure their customers belongings are safe. I'm just saying...

Stephen was a great help worth helping my uncle get into the right sized space. It was my uncle's first time storing and Stephen made it stress free. I'd comes here again!

Stephen and O are good guys that help out great

Really fun

Very expensive

Julie was very nice and very helpful made getting a storage a good experience

Not expensive but secure

Julie and Stephen give us a great customer service we are very happy with the property

Julie it was very helpful and giving my storage taking care of

Julie was an amazing help! Great customer service!

I have had a really good experience with Lori, Lutricia and Henry. I live in Burien now but keep my items here because I like to see them

Great location, friendly staff and safe 24 hour entry.

Do not rent storage here, damp, Over priced

Julie was really great helped transfer reservation smoothly

It is so nice to know my possessions are safe and secure at this public storage facility and so wonderful to have the help of Lori and Luticia. They make sure it is clean and secure and are so very helpful. Thank you public storage for employing such nice, friendly and efficient staff.

Stephen was very helpful to our family. Excellent customer service!

Lori and Lutricia are amazing to work With so professional and always make my visit a great experience thank you and happy holidays

This was the first time I have rented a storage space, so I did not really know what I needed to do. I read some reviews off of the World Wide Web and quickly learned about how Public Storage soars over the competition, so I decide to take a trip down there. Upon arrival, I met this wonderful young man, Stephen, who greatly assisted me in the selection process of my first storage unit. He ran my through the different sizes, and rates that came along with them. He helped me learn how large the units actually are and I ended up going with the 10x10 and an enclosed parking space for my baby (a ‘69 Shelby.) Public Storage says there is no long term commitment, but I can assure you I will stay here forever and a day!

Clean, well lit facility. Very friendly staff. Stephen was very helpful in getting me the right unit for my needs.

Julie has great customer service and very helpful! Rented from here three different times over the years. Rent from julie at public storage, great customer service and very helpful, i give here a 10 star. Location in lynnwood at 5200 180 th st sw lynnwood wa, 98037. Store number # 20605

Staff is friendly, clean and nice. However the hallway smelled like fungus.

Cindee was great and helped me get moved into the unit without any hickups. Thank you!

Julie was amazing at helping us find the best storage for our needs. We got a nice price and clean storage unit.

Julie and Stephen very helpful & friendly nice.. Great job for this people!

Typical storage rental establishment.

Julie and Stephen were awesome with the check in process. Very friendly with great personalities. She gave me advice on storing and made feel good about my choosing their location. Thanks so much!

Prompt service - Julie and Stephen were on top of everything. Made a reservation with the 800 number and received a call from Stephen within about 5 minutes of completing my call. At check-in Julie was very helpful in getting me all setup quickly so I could be on my way.

Awesome customer service!!

Great people and great place for auctions So pay your Rent.

This place is great! Stephen helped us find the perfect storage unit for our family. Excellent customer service and he answered all our questions. I highly recommend.

Came in to make my payment and Stephen, Julie and April are an awesome team. Always smiling, property nice and clean. Always so helpful when I come in thank you so very much for everything. Wouldn't rent anywhere else.

Julie was great and helped me find the right unit for my belongings . she was very nice.

Went in with a late fee, and Julie was behind counter, she was not only amazingly kind, and understanding, but called and had the late fee waived. I would recommend Public Storage any day! Thank you so much!

Stephen was friendly and helped us find the right space for our needs! Thanks!!! :)

Julie and Stephen both are very friendly and helpful! Thanks guys!

Stephen was great! He helped me find the perfect size storage unit. He is professional, kind, polite, and funny! 10/10 will recommend to friends. Thank again Stephen!

Julie and stephen were excellent and gave great advice to keep my things safe and clean while in the units. Recommended this location

Thanks to Stephen, the on-site manager, this an excellent option for storing your possessions. The units are well-maintained, and the entire facility is clean and secure. But it is Stephen who makes it a win-win solution. He is highly competent, explaining the procedures and prices patiently, answering questions, and researching prices and discounts. I called to ask about about getting a late fee waived (long story, but check your email provider's policies when you change internet carriers), I hung up without leaving a message. Ten minutes later, Stephen called and said he would look into the matter and get back to me. A hour later, my problem was resolved. Throughout the whole time, Stephen was concerned about my satisfaction with the Public Storage experience. (He also emailed to make sure my move went smoothly.

Great place. Recommended highly.

Steve was so helpful and professional in going through the options that I had that would fit my storage needs. The process was so fast and the place is just so convenient. I recommend this place for your storage needs. And good job Steve.

Clean with exceptional customer service. Great experience all around.

There amazing there. Steven was so helpful and so polite. I had many questions and he was able to answer them all and I was very satisfied with how fair they went to help with there services.

Steven was amazing and helpful he was cool and made me understand what I didn't get

Brittney is great! Very thorough and helpful. Bubbly and friendly. Thanks!

The Staff at this location is Amazing. Stephen is one of the nicest people you will meet. Very professional and personal. The store is clean and well kept. Your things will be safe.

I was in a hurry to find the right storage unit with no experience at all and plenty of frustrations and Brittney was amazing, she made me feel comfortable, and calm. She was super knowledgeable and helpful and got me all set up in no time flat! Best experience ever!

The young lady who assisted me, Alexis, was the ideal person to have encountered after terrible experiences at another location, where my expression of distaste for a lack of disclosure by management was met with arrogance, despite my making clear I was not blaming this other receptionist. Alexis was soft spoken and gentle, and explained policies in an informative manner and a patient, respectful tone. After being frazzled, her manner and professionalism renewed my faith in the storage industry in the Lynnwood area, who seem to all have a real disconnect between their websites and their walk in facilities. Thanks to Alexis for a great job. We appreciate all your help and look forward to a pleasurable experience at the 180th SW location, in the hope that you will be the one we will have the pleasure of dealing with.

Brittney is the best! She was so nice and very helpful! Great rates and wonderful service!

This is a great place to store your valuables!! Laura is fantastic! She is very friendly and very helpful!!!

VERY happy with this storage facility. Laura (the manager) is wonderful. She is very helpful and accommodating. We would recommend this site to anyone looking for storage.

Laura is always great when I come in!

Laura is awesome! She got the work done fast and efficient. Got me moving in right away instead of waiting. Very good service!

Laura is great. She makes rentals fun. Great service and nice location.

Best location and great manager, Laura is the best move I've ever seen

Excellent customer service! Grounds and facilities always clean. Happy Birthday Laura!

Great place to store. Friendly staff

Laura is a great manager! Happy Birthday.

Happy birthday! Laura

Laura is awesome, she helped us find the right sized storage unit and she was very fast and efficient. Very clean grounds.

This has been my first time using public storage and the girl who helped me was really awesome and took the time to help me understand the rental agreement and addressed my questions and concerns not only to the very best of her ability and to help me find the unit that fit my needs while being quick and professional about it. Will definitely recommend this property to others.

Go see laura, courteous and excellent service

Laura is excellent

really friendy couteous and geloful. go see laura

Laura is awesome. Go see her for storage

Laura is my best bud always has a key

Great storage and honest people. Go see laura

this location is great. right on highway 99 and laura is very helpful. they also have boxes. they set me right up with a package with everything i need and their price was the best in town for a 6 by 10 unit you can drive right up to un-load.

I called yesterday asking about storage and Laura was so friendly and charismatic, I got really excited to come see her this morning! She made everything quick and painless and she was so thoughtful and sweet enough to actually help me unload the uhaul. What a gem of a woman! This location is super lucky to have her. In a world where customer service seems to be a lost art, Laura certainly sticks out with her zest for life and enthusiasm for helping people. Way to go Laura! I will make sure I recommend this location to everyone I know!

Laura was awesome! Great service and pricing at this location.

Very helpful staff

She is really nice saved my ass curtiouse polite definate deserves a 5/5

Laura is awesome go see her to get a unit

Morgan has shown excellent customer service which I had received when getting my first unit during my last visit to your store. The staff is always nice and willing to help. Very knowledgeable and able to answer every single question without any hesitation, with detail and on point answers. Great work!

Awesome place to store, clean and secure. Go see Laura!

They are very efficient. Laura was awesome

Laura is a great manager and she was very helpful in helping sign the lease. She is very thorough and professional. She answered all my questions and I will recommend this location to anyone.

This place is awesome and Laura is just wonderful every time we come there

I was greeted in a friendly, helpful, professional manner. The mgr. was very patient in explaining the steps and instructions.

My experience here was fantastic. Laura was SUPER delightful and helpful and was easy to deal with. I stored my things here for 3ish months through the winter and my boxes did get a little damp (from the air being wet not from water getting IN). Overall, if I ever needed to store things again I would go here in a heartbeat!

Great place to store. Laura is very helpful!

I came in today price shopping for storage units for a future move. Morgan was very helpful with being able to answer every question I had. The property was cleaned and I was surprised the unit was swept unlike other places I had been too. I told her I'd definitely be back in the future when the time was closer.

Great place to store. Go see laura

Whoever looking for some place for storage this is the best place. Good service from Laura and easy to find

Laura was great! Friendly, courteous, and extremely helpful. Excellent customer service. I highly recommend this location.

Laura and Kim ROCK!!!! :)

Great place to store and nice manager laura is muy helpful

They are awesome here. Great place to store. Laura always knows my name.

Laura and Kim are great. Great service and all the merchandise is need

This is great place to store. I luv it. My treasures are safe here. Laura and Kim are awesome!

Great place to store. Laura is nice manager

Laura and Kim are great. Nice place to store

Laur lauraL

Laura and frank are awesome!

Laura is entertaining and helpful. Go there for storage

L aura is nice mgr. Great place to store!

Laura gave me great move in special! Thank u

Great new manager laura very helpful

Laura is awesome welcome to lynnwood

Good luck in Lynwood, Laura!

Congrats Laura on your promotion! U are the best and lynwood is lucky to have you

Congrats laura! Gonna miss u in bellingham. You'll do great in lynnwood.

Property is clean and I feel safe here. Thanks for Great service

Poroperty clean

Good luck in lynnwod. u are my favorite in bham.miss u

I like the place. Drive up units very clean. Nice employees.

This Public Storage location is great! They are wiling to work with you when moving your stuff. They are also very friendly! I definitely recommend them!

5 star customer service

Ellie is great and very helpfuf. Cant wait to meet new manager Laura

Laura called to welcome me to our new unit and check on move. My wife said ellie was great. Haven't been to the unit yet but I really appreciate the service.

Ellie eas very helpful and i would stote here again. A sate place to store

Ellie was very pleasant and helpful. She always has a smile on her face and happy to see you. Great job Ellie

I have rented from public for years at many locations. Today I just emptied out my unit at this one. I will be renting from them again but I will need to get a bigger locker... they are just an awesome facility. I needed some help - I am not good on the codes and getting it to work and Ellie showed me how to do it. I don't know where they found her but what a keeper. Then I swept out my unit and took the lock off and would'nt you know it Laura saw that my dust pan was full and offered to empty it for me. What very nice young ladies you have! I thank you again...

Ellie was extremely helpful! This was my first time renting and she made the experience a lot less stressful. Very quick to answer all of my questions and even let me use a dolly to move some appliances which saved me a lot of time and effort. I would definitely recommend this place to anyone looking for a place to store their things.

Ellie is doing great

Ellie and Laura are great!

This is the worst place if you need a unit long term. They jack up the prices constantly with no real notice and don't expect to get anything if you pay for insurance there. My furniture was moldy and had constant rat infestations and when I brought it to their attention they claim that it is MY fault that this had happened and offered no solution. I had originally rented at like 79 dollars and have had it for two years and it is now twice the price!!!

Jody and Ellie work together great as a team! You will be happy with their Customer service its outstanding! Highly recommended. Public Storage is lucky to have them. They deserve a raise.

Ellie rocks!! helped us out during our emergency move and made everything work out. . Thanks Ellie!!!

Jody and Ellie were the most helpful and friendly customer oriented people i have had the pleasure of doing business with. They were very knowledgeable in their field. They both made me feel like i was part of the family. The facility itself is clean and well lit at night. I do not feel uncomfortable there at night because i know tbe security is up to speed. I would recommend this public storage to everyone i know and those i don't.

Ellie helped check me in, and called back right after a reservation online. It was quick and easy to get all signed up.

Jody and ellie are good providers they treat there costumers with good service

I have rented here before and came back because of the amazing customer service and great location. Kim helped me with my rental and was great with answering all my questions. I recommend this location to anyone looking for storage.

Thank you for great service Maile. Good prices, convenient.

Ellie and Jodi are very helpful and accommodating. I felt like all my stress was alleviated when I walked in the door. Ellie totally made me feel comfortable. Thank you ladies

Jodie and Ellie were so nice! Great experience!

Repeat customer and always happy with the level of service.

We've been customers at Public Storage, at various location, for over ten years renting units and participating in auctions. We've meet most staff and management in the Lynnwood area. Jodie, the manager of the 180th St SW location has been by far the most efficient, helpful and personable that we have had the pleasure of dealing with. Gary Krumwiede Larry Reed Stephanie Morrison Esquire

Ellie was extremely helpful and very professional. Will recommend this storage to anyone I know. Thank you all for your help.

Ellie and Jody are awsome .they both helped me out with all my question and needs

Love being within walking distance whenever I need something out of my storage unit. The staff are very friendly and helpful.

Jodie is really very helpful in every ways, provided me with informations to get my account started. When I lost my keys to my unit they were proactive to get my new keys and new lock put in. Its been great to work them, this branch is highly recommended. Thanks to all the employees.

Great customer service from Jodie.

I've been with this storage company for over a year now and each time I come to the unit I'm greeted with a smile and help from the staff (Jodie and Sue) they both make me feel very comfortable that my items are safe and secure.

I was price shopping today and Teresa showed me a few units. She was very helpful and I told her I would be back in a few months to store when I move.

Good

Awesome customer service

Jodie is the best at helping me. She always smiles. Great customer service !!!

I have been with PS since 2011, because of family issues, since the 1st day I came to fill out my form they have been great. But what made me stay with them is Ms. Jodie, she has been so great with me. Every time I call her and tell her way I am late she always seems to understand and advises me on what will happen and what I can do. When it comes to customer service I think Ms. Jodie is one of the best around, she knows how to listen, advise and talk to you like a human being. She never looks down on me; with her great smile as soon as you walk in the door is very inviting. She keeps the grounds and the office very clean, if there was a customer service award it should go to Ms. Jodie and others who are in this industry (customer services) should get Ms. Jodie to teach them. Ms. Jodie thank you so much for all your help and being such a awesome lady.

Great place and fantastic help with move in!

The Staff of this location are very understanding and helpful. I left an message and my call was returned in good timing. I would recommend this facility

It was great. The attendant was outstanding!! She made everything easy and was very accommodating. Place was clean and secure. It was actually a pleasant experience.

It's great!! Jodie was very helpful and knowledgeable!!!

I have been a long-term Public Storage customer, at four different sites over a span of 17 years. This site rates, for me, as the best of them all in my experience. At two of the other sites, wet floors had been a problem with Washington's rainfall, but never here. Jodie had arrived as manager very shortly before I dropped in to see what space might be available, and not only was she professional and informative, she provided what felt to me like a "welcome home" introduction to this location--almost like I was getting in on the "ground floor" of her tenure. Over the course of my tenancy at this location, she has invariably been courteous, friendly and never fails to greet me by name--a rare thing in many customer service environments!

Jodie was absolutely wonderful. She was helpful and very kind and I'm thankful we were able to come in and store our stuff there because it gave me the chance to meet her. Public Storage is lucky to have her and I am happy to have met her!

The property manager Jodie is fantastic, very informative and helpful!! All businesses should have expectations of this level for customer service! Thank you Jodie!!!

Great service, accessible, and clean. Decent prices, too.

I had never used a storage unit before and Jodie was helpful in making me understand what size unit I would need and gave me information on what might be helpful with my upcoming move. I felt very comfortable about leaving my things at this facility.

It is Great ! Amy and Jodie are wonderful and friendly cheer faces. It was communication better clearly. Public Storage area really nice however, still on the road from tree fall floor and need clean all. That would be nice place. Thank you so much !

This is the best facility we've ever stored anything at and we'll use plenty of them Jody is amazing their efficacy is only surpassed by their confidence

Jody @ public storage was GREAT! I was going though a tough time with my brother's passing, and she was very compationate and helpful

Ellie & Jodie were great during the month we rented space from them. We needed short term storage for a large quantity of goods and easy access to it everyday. The spaces we used were clean and rodent free - perfect for our needs. We definitely will consider using them again in the future, and will recommend them to others looking for storage needs.

Great storage facility. Jodie is always very friendly and helpful, and the place is clean, well-lit and well maintained!

I have been a renter from public storage for a few years. This location always has excellent service! If I ever had a problem with anything, the staff go out of their way to help me. I try to pay my rent in person so I can have a chance to see how Jodie or Ellie are doing. They really treat me well and are a couple of friendly faces I would like to see at the end of my long day!

Great storage location .

awesome place

Jodie is awesome. I love the location.

I always receive excellent customer service from Ellie, even when the computers are down. I had an issue with the billing department once, but they corrected the problem by the following month.

Paul L. and Jodi were terrific to deal with, it was easy to sign up, this Lynnwood site is very conveniently located, and offers very reasonable rates.

This location has been very convenient for our short term storage rental. Jodie is a friendly and professional property manager who is always very helpful. I recommend this Public Storage over the others we considered in the area, in large part because of the staff.

Jodie and Ellie have gone far above and beyond the standard call of duty for me. I know I can be a difficult customer, and I've probably tried their patience more than once, but these two ladies have always remained professional and warm with me. From loaning me a lock to cheering me on when I had a deadline to meet, they made me feel like family. Thank you!

Ellie was so helpful when we moved here. She helped us with our decision to store our household items with this location. The location is clean and we feel it is very secure. I would recommend this location and staff to all others.

This site was very helpful and easy to access. When I didn't lock it the right way, they called and it was taken care of. Appreciate the help for the service people. Was worried about rats or mice, but no problems.