Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 4600 196th Street SW, Lynnwood, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x6'Online only price$ 49/mo
Small 5'x6'- ground floor
- inside unit, swing door
$ 49 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 52/mo
Small 5'x5'- ground floor
- inside unit, rollup door
$ 52 /mo $ 57Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 68/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee
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4'x12'Online only price$ 69/mo
Small 4'x12'- ground floor
- inside unit, swing door
$ 69 /mo $ 86Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- ground floor
- inside unit, rollup door
$ 70 /mo $ 87Best Price Label+ one-time $29 admin fee
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8'x12'Online only price$ 70/mo
Medium 8'x12'- ground floor
- inside unit, swing door
$ 70 /mo $ 82Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 71/mo
Medium 7'x10'- ground floor
- inside unit, swing door
$ 71 /mo $ 84Best Price Label+ one-time $29 admin fee
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14'x10'Online only price$ 175/mo
Large 14'x10'- ground floor
- inside unit, swing door
$ 175 /mo $ 196Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 227/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 227 /mo $ 252Best Price Label+ one-time $29 admin fee1 unit left! -
10'x26'Online only price$ 276/mo
Large 10'x26'- ground floor
- inside unit, rollup door
$ 276 /mo $ 316Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Self-Storage Near Lynnwood
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Lynnwood Storage Units Near Interstate 5
This Public Storage in Lynnwood is a centrally located self storage facility sitting just west of I-5 near the Lynnwood Convention Center.
With two of the city's most popular parks nearby – Scriber Lake Park and Wilcox Park – local residents can use a 5x5 storage unit to hold sports gear, hiking gear, biking gear or picnic essentials so they are all packed up and ready to go when it's time to head outdoors.
Living in an apartment near Edmonds Community College and the living room is getting a little cramped? Grab a 10x10 storage unit to pack away an old sofa, bookcase or even skis, kayaks and oversized recreational items.
Families near Mountlake Terrace High School can pack up everything in the master bedroom, the kids' rooms, the living room, the dining room and the kitchen appliances into a 10x30 storage unit during a big move.
At this location, customers will find a great selection of cheap storage units with the option of indoor storage units or outdoor storage units. There are also spaces for car storage, truck storage, motorcycle storage, RV storage and boat storage.
A short drive from Seattle and surrounded by the majestic Cascade Mountains and Olympic Mountains, Lynnwood is as convenient as it is beautiful, making it a great place to live, work and play. This Lynnwood Public Storage is open 7 days a week to make sure everyone in town can always find the extra storage space they need to make sure they are living life to the fullest in Lynnwood.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 517)
Friendly staff and great rates!
Lori was kind , prompt, professional, and courteous. When setting up my account. Thanks Lori.
Unable to access the gates on our 1st day, truck full and ready to unload. Email confirmation stated office was open till 6pm. Nobody there. Everything you call is automated. Left several messages for on-site manager to call us back, almost 24 hours later no call back. Found a work around # for public storage, not local. They said the office closed at 2pm?! Didn't give any alternative plan for us. We drove away. Now we're canceling our service and going with another company. Where is the customer service anymore?
Good people.
Lori from public storage Lynnwood 196th st is awesome. Helpful in what ever you need gose above and beyond
I was paying $67.00/month for a medium unit. Yesterday, I get an email saying in May, my rent is increasing to $90.00/month and it was supposed to be, according to Charlotte, $67.00 EVERY MONTH and now, they increased the rent by 50% $90.00/month. WTH?! I tried calling and nobody answers and this is not the agreement I made with her. I am NOT HAPPY.
Lori went above and beyond! I reserved a unit which turned out to be the wrong type/ size. She personally found me the right one but at a different location and helped me reserve it and deactivate the wrong one all in about 10 minutes. Amazing customer service!!
Lori is amazing to work with and treats customers like family.
I highly suggest using her.
Lori was great helping us find a storage unit that fits our needs and is reasonably priced! She walked us through the rental step by step and answered all of our questions. We are very happy we decided on Public Storage Lynnwood and will be glad to refer others!
Lori was a great help and very professional!! If you should ever need Public Storage I truly recommend this location!!!
Lori helped make moving out of the space and closing my account super easy and helped me avoid extra charges when I forgot to cancel my autopayments before the 1st of the month. It was really appreciated, and if we end up needing a storage unit again we'll definitely come here.
Easy and fast, just what I needed!
Lori, she was very helpful, excellent customer service, she cleared up all my problems and gave me excellent service and a solution at an excellent price.
Lori got us a great deal and was a big help!! More than 5 stars if I could. She helped my family greatly
Excellent service. Lori helped us through the whole process . She was very friendly I’m glad we chose here
Lori was very informative, knowledgeable quick and efficient 😊
All storage facilities are pretty much the same. What makes this one different from others is personal!
Lory is the best!!!!!
Lori saved me time, money and stress, with clarity on PS, on the decisions that needed to make.
The DM Kathy Hanick is a perfect example of the kind of people the world needs more of. My life is in absolute shambles and even tho I have to leave the unit because I can no longer afford it or make it work for my needs she has gone far beyond any standard expectation to help me square this away. She was incredibly kind to me on the literal worst day of my life and really stopped a lot of chaos and panic from happening to me and my kids. I don’t leave reviews but this woman has her heart in the right place.
Lori was very professional, helpful and very accommodating. Loved her customer service.
When I got here I was running late and Lori stayed late to help me. She was very helpful. I'm not good on the internet and Lori took care of it all. She even found a unit that was close for me. I really can't express how much she helped me in this stressful situation. She is one of the kindest people I have ever met.
Loti is the best. She helped us a lot. I would give her six stars but it only had five.
Recently rented a unit here. Good price and clean. Lori is a great representative and took great care of us!
Lori was awesome helping us out with our storage! Thank you!
Lori and Kathy did an amazing job helping me out with my storage unit issue. 10/10 would rent here again.
Lori gave great service and was fantastic during our rental here. They also have really great rates and security
I am new to this location and am thankful that Lori was there to direct me and help. Thank you
I needed a second unit and Lori really came through! She met me at the office and got me in and out in no time. It was an emergency situation and I don't know what I would have done without her. Awesome !
UPDATE 11/29 , 9:00AM.... INSURE YOUR STUFF....CAME INTO A HALF EMPTY UNIT.... ONLY THINGS OF VALUE MISSING.... DIAMOND BACK BIKE , TOOLS , AUTO DIAGNOSTIC , OTHER I HAVEN'T DISCOVERED YET.... LOCK AND LATCH INTACT .... SO FAR! HAD UNIT FOR A WEEK.... REMINDED ME OF PREVIOUS RENTAL WITH PUBLIC STORAGE, SAME SCENARIO.... YOU THINK I WOULD HAVE LEARNED.THE INSURANCE IS REAL , I WISH I WOULD HAVE DONE IT.... GOOD LUCK!
I need storage and Lori helped me find the best option for me, even though it ended up being at a different Public storage. Lori was really helpful and nice
AFTER 5 YEARS THERE . I GOT 3 WEEKS HEADS UP. ON LAST MONTH . AFTER TAKING 10 TRUCK LOADS AND SWIPPING .I LEFT FEW NICE ITEMS .. FIRST 3 DAYS . THEN MY UNIT WAS BURGLARIZED..CAZ I HAD TO KEEP UNIT UNLOCKED CAZ I WAS 1..2.3.DAYS PASSED MARCH 1ST .LAST THINGS I WAS GONNA COME GRAB ..NEXT MORNING ..HALF GOT STOLEN.I GOT UPSET ON TOP OF BEEN DEPRESSED. ABOUT BEEN KICKED OUT...SO WHAT THEY DO? .They gave me 1000dol bill for keeping a small box and a small carpet roll..caz i just gave up on coming around there..for next few weeks...barely talk it down to 500 ..after calling corporate.. not a word on compensation of my stolen property!!!
I'm unset that I have 500 dol charge instead of compensation of my stolen property even tough I was paying for insurance for 5 years every month!!
Everything is good with the storage. It feels safe and clean. Lori helps me all the time and she’s amazing
******Update******
Sadly, I am back providing more info regardingthis situation.
I thoughtPublicStorageand I had reached a resolution, however after a credit was offered for my troubles, I then received a notificationthat my unit rent will be increasingthe following month. I found that to be in poor taste. Especially when I was told I would have that rate untilthe end of the year. I left a voicemailregardingmy concernsand have not heard back.
*****resolution update below****
Someone keeps going un my storage and stealing from me. This was happening in the University Place Public Storage as well. I thought I was going crazy until I packed and repacked my stuff and some belongings were missing. Unfortunately I have reported the issue and yet they do not believe me. I believe this has been and inside job because I use their locks and so how easy would it be to get in. ****Update**** I spoke with Laurie this morning who helped to resolve my situation in a courteous and professional manner. She was empathetic and we came to am agreement that worked for both parties. We came up with a game plan moving forward that I can implement in order to reduce any future thefts or funny business.
Great location. Lori was very helpful getting us set up.
The place is decent. However, a 47% increase in rental fees and only been here 3 months is pretty messed up. Staff was rude to my wife after they messed up. Her name is on the rental agreement, and they tried to deny her access. Poorly managed. They store cars around blind corners, so navigating a moving truck is a pain. Just a bunch of minor nuisances.
Update I added a star because after my complaint of not much notice for the rental increase, they reduced it back to the entry price until February. To me, this shows they care about their customers' satisfaction.
Nice location good services thanks Lori
Lori helped us a great deal in renting our first unit. Excellent
Dora was incredibly helpful, kind and very knowledgeable on getting everything sorted. Thank you so much :)
This location is awesome, but especially Lori. She is sweet and warmhearted. She answered to all the questions with patience. It was an emergency move, so she saved up us couple hundreds$!!! Want to rent? Go to Lori, she’ll take care of it
Lori give us wonderful service!!
Lori showed me some units to find the right size. Good price and good service !
Lori was very helpful for coordinating a time and place to buy an auction unit, just amazing service
Lori did a great job helping us find a unit that met our price. Great storage
Lori provided a lot of information about getting a second unit and I will be back. Excellent service I couldn’t ask for more
Lori was amazing, very cool and accommodating, she even drove from Edmonds to make sure that I got my unit. You just don't find service like that anymore. Thank you!
Lori helped me get set up with my new unit quick and easy. ☺️
Lori provided excellent service throughout.
Lori was quick and courteous during my time here. She’s great . Thanks
My experience coming here, and meeting Lori was an amazing part to my day. She helped guide us throughout our experience, and we found a storage unit faster than we expected. I would definitely recommend coming here, because of Lori.
Lori, is such an amazing lady. She made my visit and getting my storage unit an easy and enjoyable experience. She was very helpful and knowledgeable and I will recommend anyone going to her and the public storage on 196th in lynnwood.
Lori was a big help and very friendly, definitely recommended people coming to this unit. The storage was also pretty good here, very easy to get to places and secured.
Lori was very helpful in helping me get my storage. I couldn't have done it without her.
Lori was so helpful and friendly. She helped me to find the right storage size and showed me around.
Excellent customer service. Lori was super helpful and made sure we were well taken care of! Definitely recommend this location to friends and family =)
Lori did a great job getting us move in our space. Thank you. We recommend the space.
Great location. Lori supported us a lot. High recommend
My unit is great and Lori helped me a lot with the rate. Good service
My husband and I have two units here and the help we have gotten here from Lori is unbelievable. Unbelievable! She has helped us when we lost our key and when we got our units- you guys are lucky to have her, my husband has been in the hospital and she was so compassionate
Lori was really nice and helped my husband I very quickly. Answers all of our questions
Lori helped us so much getting our unit set up! Thanks
Just got a second unit here. I've never had any problems and I highly recommend for storage in the Lynnwood area. Lori is especially kind and helpful
Very convenient location. My unit is perfect and Lori was very helpful. Thanks!
Very friendly staff. Lori is very knowledgeable and made everything easy!
Lori is one of the kindest and friendliest people i have ever met. I have been so happy with my unit and i really want to thank her for all her help!
Fabulous service. I"ve been here for 7 years and I'm not going anywhere! Lori always takes care of us and makes sure we are happy. Great experience
We have been renting here with Lori since 2016 and she has made us loyal customers for life. She has taken care of issues from maintenance to helping us with our rate in a kind and professional manner, we can't say enough good things about Lori and this location.
Lori is just the best! She’s always so helpful and has a wonderful smile.
Lori you are 100% awesome! Thank you for all your help setting up my new account! Very helpful and I will recommend this storage location to anyone that needs a clean, safe place to rent.
Lori is a great! Helped my wife and I very quickly and efficiently. Great experience using this public storage.
I had an amazing experience with Lori today. It is so nice to deal with a human being! She is very sweet and knows everything about storage. Great place
Lori was very helpful and very quick! Super friendly too! Thank you!
Lori is the best ever! I highly recommend Lori and this location at 4600 196th st sw. She has gone above and beyond to help me and my husband. I appreciate her so much!
Super easy and fast set up! The app is great and very convenient. Lori did an amazing job showing us the ropes!! Many thanks!
I've rented with Public Storage for many years and I have had the pleasure of dealing with Lori at a number of locations, she is by far one of the best employees that you have. She has helped me so much over the years here in Lynnwood and Edmonds on 225th for almost 20 years. Thank you so much!
Lori went out of her way to help me with getting my first unit set up. I appreciate her invaluable assistance. She was professional and friendly. Way more than I would expect from storage! Will recommend highly to friends and colleagues
Lori spent a lot of time making sure that I felt comfortable with my unit and was very reassuring throughout the whole process, I couldn't have done it without her help thank you
Lori got me a better deal! I’m very satisfied and highly recommend!
Very, very good experience. Lori helped me with my rate and my unit isn't even at her store! She really went out of her way, it helped a lot in these tight times
Lori had great and very friendly service. Lori got my account on track in a timely manner! Thanks!
I had a great experience! Highly recommend and will be back in a few months. Lori was awesome with my rental from start finish !
Lori was very friendly and helpful) thanks a lot)
Very clean and well maintained for storage. It is a pleasure dealing with Lori. She's great and really cares about her customers. Good place to rent
I love everything about this facility! My unit is perfect , the property manager Lori showed me everything I needed to know and was very knowledgeable, I really appreciate her !
I needed a storage unit last minute and Lori was awesome, very sweet girl who knows her stuff! She got me and mom in and out in no time! Shes a treasure for sure
I stopped by to ask some questions about storing and Lori did a phenomenal job answering them all. Great place to rent, ask for Lori
Thank you so much Lori for your excellent service 😀
Lori has been very helpful and extremely courteous and I would highly recommend anyone to come in and talk with her about storage space. 5 stars
Thank you for your prompt and professional assistance when my key broke off in the lock cylinder.
I am recovering from open heart surgery and I greatly appreciate the discount that Lori got me on my unit.
I like everything here and how clean it is. Lori does good maintenance on the property and answers all my questions . This PubicStorage is the best !
Lori was amazing helping us get a great unit at a low price for the end of this month, January.
Lori helped us greatly and saved us some money! Nice and clean location too
I highly recommend this location! Lori saved me so much money on fees I would have paid at other storage facilities. I was moving before the new year and needed a unit. After some headache at other locations I dropped by this public storage and couldn’t be happier!
I needed storage last minute and Lori was very accommodating and helpful. Thanks !
Very good experience. Lori treats me very kindly and runs a good store. Merry Christmas!
Lori very helpful. Excellent customer service
I had a really good experience at this public storage with Lori. I no longer need a unit but will come back here again for sure if I need a unit.
I appreciated your help Lori so much in saving me some money and helping me set up my online account. Your computer savvy saved the day!
Thank you Lori for your sweet service helping me get another unit for my business!! Will refer this location to friends and associates
Best experience ever! I would recommend over any other storages in the all of the Seattle area! I couldn't be more happy with Lori and her service.
Lori . She’s the best customer service manager I’ve had in years..
thank you for your kind services lowering my rent as well in tough times where I needed help the most she made it happen for me… she’s always smiling and friendly..
She deserves a raise no doubt
💵💵💵💵💵💵
I don’t usually write reviews but the employee at this business named Lori is a wonderful human being. She goes above and beyond to help anyone who needs it. She is a hard working kind person that I hope will be recognized for her efforts. Thanks for all you do Lori!
It's fine for storage, but the bathroom was broken which made spending time to get things organized in a unit tough. Hopefully it is fixed soon.
Lori very attentive and professional!
Have been with Public Sorage since 2008 (15 years!). Great experience - never a worry! Will rent again with them in the future if the need comes up!!!
Lori gave me the best service and I love this location. Renting my storage and my car parking with her and it was a pleasure. It was a very good price and the place is very clean . Thank you so much Lori
2nd time that I come to the location around 3:30pm and that is no one working.
Monday and Tuesday, I am trying to look a storage I have reserved. But that is not one to show the Storage.
Careless.
Little pricey, but great units and the Lady upfront is lovely to deal with.
Lori gave us the best service and she helped us get a really good deal! We are so happy with her help and I am 100% recommending to friends and family
Lori at 196th store is exemplary. She has solved problems, given me expert info, and always in cheerful, professional manner. That's why I stay at that store even though there is one closer..Great job Lori!
Exceptional kindness and compassion from Lori. She helped me get all set up with a great unit and a great price. Very satisfied customer for life! Thank you so much!
Lori is amazing at this place. She got my rent lowered from 720.00 to 570.00 for October 23. She is always so nice to me. Thank you for having such a good employee here. I don't know how long I continue to pay 720.00, however. She deserves 5 stars for sure. Lori is going try to get into a smaller unit so that I can stay here. Thank you.
Lori was great in helping me get my unit! Fast and convenient! Thanks so much !
Thanks to Lori's knowledge and expertise we got a perfect space . Good price for the size and good deal on the first month!
Best storage in Lynnwood!! Lori helped us get set up quick and easy!
Lori did the most wonderful job helping us with the units our family has and she helped my mom get her own unit today. She is amazing and has been huge help throughout the whole process!
Lori answered all my questions with ease, she is very pleasant and helpful!
I rented a storage unit today. The lady working in the office (Lori) was just wonderful. She came off her lunch break early to help us. She explained the ins and outs of renting the units. She has the best customer service,
Great location Lori was a big help she saw us at the door and got off lunch early to help us great customer service glad was came to rent a storage here
Lori helped me find the right size unit and I got an amazing deal!! And she was super nice and quick!!
It's a very good public storage place, and safe to to storage your extra stuff, prices are affordable, and Lori is very nice and friendly helpful, l recommend this place to my friends and family
Lori gave us quick and efficient service, she made sure she got us exactly what we needed! Appreciate you!
Lori was very helpful with getting us a second unit !
Lori was very kind and patient and helpful with renting our unit 😁
Love, love love this place! Lori is great! Good clean location and awesome customer service.
Perfect experience! Lori did an excellent job helping me rent my unit today!! Thanks!
Lori helped us with payments for both of our units and even gave us a reminder call so we did not get a fee. Thanks!
Lori explained the whole process and made it easy and straightforward!! Thanks so much!
Lori rented me my first unit here in 2015... i was so happy to see her sweet little face again when i got a unit here a few days ago! Stay awesome. Lori and keep doing the amazing job that you do!
Lori, the new manager, is cheery, helpful, knowledgeable and efficient. She makes this storage operation a dream.
I came into the office needing storage but not knowing what size, Lori showed me a few units before we found the perfect one for me. This kindness, compassion and work ethic is rare to find these days in any business. You are lucky to have her!
Highly recommend! Lori was extremely helpful, efficient, professional, caring and super helpful. I will definitely come back if I need a storage facility in the future.
Lori at Lynnwood storage across from Fred Meyer has been a long time employee and is super helpful about literally everything. She keeps everything clean and constantly makes sure valuables are safe. Very knowledgeable on pricing and helping find the right size unit for your things. 10/10.
Exceptional customer service by Lori at 4600 196th location in Lynnwood. She kept us up-to-date on something we were working through and helped us greatly. I will 100 percent recommend Public Storage anywhere in the US based on Lori's outstanding customer service. Thank you!
I stopped by to ask about storage and Lori was so very helpful. I will be renting here next week . This is one of the cleaner and most safe locations I have been too after Lori gave me a tour. Update I stopped by to pick up some tape and did come back to rent that unit. Working out great , thanks again. Lori
Lori was really nice and helped me out as much as possible. I enjoyed my time keeping my stuff there.
I recently rented a unit there. The most amazing part, is the great customer service... Lori went above and beyond to help us she is amazing and kind and just all around so helpful.. we were in a time crunch and showed up with minutes to spare before closing. She not only stayed late to help us get a unit but she had a smile the whole time. .. my last experience with a different public storage was very negative .. but Lori turned that around .
Very convenient experience, had ease and cooperation getting a unit set up today. Lori is a helpful representative. Thank you.
I have never seen the place more clean or well maintained since Lori started here. Not only that, she is always checking up to see how our unit is and if she can help. Just fabulous service
Never have given a review online before. That being said, I just had the best experience renting a storage space at Public Storage in Lynnwood 196th street
Lori was incredibly professional, Friendly and efficient Wow Wow
Again Her name is Lori !!!
It was so so easy working with her, Five Stars for sure
Give her a call
Lori gave great customer service
Great service! Lori was very friendly and accommodating! She helped with my second unit so expertly and knowledgeable, what a great employee you have here
I miss Lori at the MountLake Terrace location. She is so kind and very professional, I will go to Lynnwood now on 196th to see her and make my payments
Lori was so sweet and helpful with me when I paid my bill for a different store. Lovely girl
Lori was very nice
Lori is a dedicated employee. I witnessed her pulling weeds during her break. Amazing work ethic! Go Lori!
Lori answered all my questions and does a great job around here, rent here!
Lori gave me great customer service and professionalism . Great personality. Thanks for helping me download the app and use it
Lori is such a sweetheart. She's a very helpful individual who truly takes her job seriously. Always eager to help, even with my one oddball request to see if the other two doors on my unit could be opened for convenience sake. She went out of her way to offer to go check it out after letting us know we'd need our own locks to relock those doors should we have opened them.
We ended up not doing so, but her offer to look was very warm and appreciated. Checkout on move out day was very quick thanks to Lori's expertise. Lovely lady with a lovey personality. Would definitely recommend this storage location to friends and family. It was well kept and the cleaning folks were out daily to make sure the units were ready for the next person!
Lori is absolutely amazing ! What a pleasure to work with. She helped us get a unit when we desperately needed the help. We drove 30 hours to get here to get a unit and she helped us so quickly and expertly. The place looks really clean and safe . Thanks Lori very good customer service
Lori went above and beyond to help me when I lost my key. Super friendly. On top of things. I truly appreciate her service!
Lori is the best!
Lori helped me with my payment and down loading your app. Awesome service
I like it here because of you Lori. Customer service is the key. Thank you so much for everything
Lori helped me kindly.
Lori is such a sweetheart! I wanted to cancel my storage plan but she convinced me to stick with it and even got my parents who were with me to decide to go for the July specials! I tried to ask her schedule because she is just such a pleasure to work with and gave me the best service I've gotten anywhere in such a long time. I don't often leave reviews but someone had to give this girl a shout out! It's nice to feel like someone genuinely cares when I feel like service has really declined since the pandemic and so many places being understaffed. Thanks again Lori you're the best :)
Beautiful lady, Lori. I have not had storage before and she made it very easy, and very professional
Excellent help by Lori.
It was a good experience with Lori. What a sweet lady.
Excellent experience with renting the unit and the app is nice for the gate. Thanks Lori you were a great help today with us
Lori was the best! fast service and it was so easy !! the app is great. Lori helped me so nicely with my rental . would give more stars if i could
I bought a unit here from a auction online and I don't mind having to clean a dirty unit but infested with ants is ridiculous. They shouldn't have even sold this unit. I tried to walk away from it, but was told I'd be banned from where I make my money at, so here I sit for two hrs trying to clean the unit but even after telling the guy on the phone to make sure my code still worked, it didn't. I've called the phone number and left a message more than once and get no "quick prompt response like it message says. I've never had a issue with another public storage facility like this one.when I purchased the unit the lady was unfriendly and she didn't even take me to the unit to open it, not sure the correct tags were on it or if it was even locked up for that matter.she basically disappeared. Most likely knowing how bad the unit was.
Lori is amazing. Her effort to fix an issue I had with my online reservation went above and beyond my expectations. I highly recommend this location- the management is great!
Thank you Lori for staying late at the store to help me. I appreciate it very much
Lori was very nice and helpful and made my storage rental today quick and easy
Muchas gracias Lori great service and helped us get a great unit that meets our needs
My brother and me just rented a unit and Lori was amazing, 5 stars
We have a storage unit here. My husband and I have been trying to contact the property manager and no one has answered. They changed our unit from a key to keyless entry without notifying us, or giving us the code. Still haven’t heard from management. Just saw a women waiting outside of the office with the exact same problem. I rarely write reviews. This is a problem and I hope to get some attention to have it fixed!
I'm giving this location two stars because corporate does not properly train new employees. The site manager was a breath of fresh air after trying to deal with Tony the previous day on the phone. He was rude, unhelpful, not solution oriented and in the end hung up on me. The site manager resolved my issue in less than 15 minutes and was an amazing interaction. After dealing with Tony the previous day I was ready to pull all of my belongings from multiple sites but thankfully the long tenured, customer oriented site manager redeemed Public Storage, sadly she's leaving.
Thank you Lori for helping me lower My rent
Betty is amazing and has always been available for help when we need. Her customer service is far above par as she goes out of her way to always facilate her customer's needs. Her outstanding management of the facility is easy to see as its always clean and feels safe. Thank you for all you do Betty!
Betty is great! Very helpful, professional, and friendly.
My unit was broken into. Betty the manager was very helpful. She had all my things moved to another unit which cost less.
I love this place! Been renting for 4 yrs or so. Betty, the manager is outstanding! She is a delight to talk to and provides excellent customer service.
Been trying to switch to a bigger unit for the last week but since they are making improvements with the property the painters have made is impossible. Thankfully Betty in the office is AMAZING!! She was able to get us into another unit that actually worked better for us. She definitely went above and beyond.
Lisa was amazing and extremely helpful
Thank you Lisa
Clean units times are not very convenient tho
Usually it's a great place for storage. I just wish that you were open on Tuesday's. I go to this branch because it's closer to me by bus to get to. Now I'll have to go to the canyon park location after work, because of the inconvenience of this location being closed on Tuesday's.
Betty was the best thing that happened to Public storage. She is amazing!! I really started to give up on what we refer to as “customer service” Betty is the Gold standard, this is how customer service should be done. Not only did she go above and beyond by staying 30 mins past her shift so that I made it in time to open my new unit but she did it with a smile on her face the entire time.
I'm so sick of how you do people. You raise your rent more often than housing! I'm glad that a lot of people have the same complaint and will not ever choose you again!
Real and Naomi are great, my favorite location!
Excellent customer service
Site manager Betty was super accommodating and got me into a bigger unit because I under estimated the size I would need.
Security is great. Have had no issues.
Betty was a pleasure to deal with. She helps us find the right size storage room and made the application process so pleasant.
Betty was super nice and helpful on my move in date and the set up was straight forward and easy!
The lady Betty who works there helped us big time. I had gotten the wrong size storage unit but she was able to get me in the bigger size on the last minute. She is so nice sweet and professionally.
Betty is the most helpful and delightful person. Had to upgrade to a bigger unit and she made it quick and painless. Super friendly!
Thank you Betty! She really helped out a ton. I’m new to all this and she was able to explain it and help me find the best storage option I needed. Then let me your the different ones to make sure it was the perfect size for me. Thank you so much! You really made this a lot easier for me
Horrendous rip-off. They raised our rent almost $100 in less than a year. They have a rodent problem. The front gate is broken probably half the time. The units are separated by cheap particle board which the rodents love to eat through. Don't waste your time. We moved to a place in South Everett for less than half of what we were paying. Don't waste your time.
Really easy to register and handle my storage business! Highly recommend!! Bluetooth entry through the gate never had any problems here seems pretty cool
Betty was a great help. Quick and painless!
I purchased a storage unit and the staff was super helpful, it was the first time I'd ever bought one and the lady was very helpful in letting me know how it all worked.