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Address

2215 196th Street SW
Lynnwood, WA 98036

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-908-0452

425-908-0452

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-908-0452

425-908-0452

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 40/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 40/mo $50
    Online only price
    2 units left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 56/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 56/mo $69
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 58/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 58/mo $72
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 63/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 63/mo $79
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 95/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 95/mo $118
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 100/mo
    Online only price
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 100/mo $125
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 102/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 102/mo $127
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 121/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 121/mo $152
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 135/mo
    Online only price
    Medium 8'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 135/mo $169
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 138/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 138/mo $173
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 139/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 139/mo $174
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 140/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 140/mo $175
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 141/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 141/mo $176
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 152/mo
    Online only price
    Parking 10'x25'
    • Uncovered parking
    $ 152/mo $190
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 165/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 165/mo $206
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 170/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 170/mo $212
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 188/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 188/mo $235
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 319/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 319/mo $399
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 361/mo
    Online only price
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 361/mo $451
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Lynnwood Storage Units Near I-405, I-5

Lynnwood Public Storage is a convenient self storage spot for customers looking for some extra storage space on the east side of town, near the Interstate 405 and Interstate 5 merge.
Sitting on the north side of 196th Street right where it splits into Filbert Road and Cypress Way, this location features indoor storage units, climate controlled storage units and outdoor storage units, giving customers a great selection of cheap storage units from which to choose.
Right across the street from the Alderwood Little League fields, use a 5x10 storage unit to keep baseball gear and softball gear organized and out of the way at home throughout the year.
A few blocks east of the Alderwood Mall, local businesses in the area can use a 10x10 storage unit to store extra desks, tables, chairs and supplies so the office stays clutter-free.
When it's time to renovate a home in Martha Lake, residents will love being able to pack everything up into a large 10x30 storage unit and breathe easy knowing everyone's stuff is in one place during the process.
This property also offers outdoor parking spaces and enclosed units for vehicle storage, as well as spaces for boat storage and RV storage too.
A popular place to call home for commuters working in Seattle, Bellevue and Everett, Lynnwood has become much more than a "bedroom community," boasting great schools, great parks and, of course, great folks who call this city home.
When the need for extra storage space pops up, no matter how big or how small, check out the cheap storage units at this Lynnwood Public Storage, open 7 days a week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 543)

September 25, 2023
Google Public Storage kebba fatty
Scott was very very helpful throughout the time I have a unit there
September 22, 2023
Google Public Storage Zihang Lu
Very nice experience, great customer service!
September 22, 2023
Google Public Storage eliz uliana m
Royce the property manager at this location is the most stellar customer service agent I have ever encountered. He made my rental stay here impeccable and problem solved a few things for me upon vacating. He is the kind of employee companies that care about their customers should strive to have. Thanks so much, Royce!
September 18, 2023
Google Public Storage SONDZO Arby
Great customer service react promptly to my inquiry
September 14, 2023
Google Public Storage Nick G
Elevator is constantly broken or refusing to take you to your floor. No garbages anywhere. Prices will rise over time without warning and there’s nothing you can do except spend a whole day moving your stuff across the yard to a new unit. The app you use to enter the facility constantly says they “highly recommend” you share your location “always” and not just when you’re using the app, which is ridiculous and smells like data selling. It’s annoying enough that they probably get a lot of people to accept though.
September 9, 2023
Google Public Storage Jocelynn Winter
September 5, 2023
Google Public Storage Alec Morgan
Rented a unit here for about 6 months, great service. Its clean and secure, and the staff was always so helpful. This place gave me peace of mind while storing my belongings.
September 4, 2023
Google Public Storage Peter Bonino
Used this location for about a month and a half while moving between homes, and it was perfect! Royce was wonderful and made sure I was nice and set up with my unit, and he was there to ensure I was good to go when finishing up my time with them. Building was well kept and clean, they have carts available to use, and a nice open window of hours to access your unit with an app that made getting through the gates an absolute breeze. Having this unit really smoothed out my moving process and made it significantly less stressful. Super friendly and helpful staff with warm, welcoming personalities is always something I greatly appreciate. Thank you again!!
September 3, 2023
Google Public Storage Mohamad Saleem
Located at the right place for quick runs! Love the experince with the front office folks.. shout out to Royce and Scott in helping me to get the process done super fast. Very friendly and at the same time professionals!
August 30, 2023
Google Public Storage Shadow Casting
Scott has called back every time ive needed to speak to someone even though I have a different storage location and has been very helpful, the best public storage employee by far.
August 29, 2023
Google Public Storage cecilia gonzalez
Scott rocks! Extremely helpful & professional despite corporate policies beyond his control regarding moving to cheaper unit right next door to mine!! Why can’t they just change my rate? I know it’s not up to Scott!! I appreciate you!
August 27, 2023
Google Public Storage Leah
Scott was very friendly and helped me get all set with my storage unit. The space was clean and feels secure. Would highly recommend this location!
August 16, 2023
Google Public Storage WE King
Getting moved into our new space was a breeze. Scott was super helpful.
August 16, 2023
Google Public Storage purevsuren sandagdorj
I’m renting storage unit here. Scott is very helpful and very professional. I’m so thankful 🙏
August 16, 2023
Google Public Storage Roberto Demetrio
Fantastic service, Scott had me test to make sure my app could open the gate before taking me up to my unit to get the key and lock, and also tips on how to open and close the sliding door. Great facility, very cleans, with carts to use, and available staff (restroom access too when staff aren’t showing a customer something) and they also sell boxes. Reasonable hours of 6am to 9pm.
August 15, 2023
Google Public Storage Hunter Mitchell
Scott was extremely helpful and got me the best deal and unit for me. Thank you!
August 13, 2023
Google Public Storage Cait Ulvin
Love the Bluetooth gate access
August 9, 2023
Google Public Storage Will Bitter
Scott was very helpful today. Polite and courteous when i rented a unit online, in no time he had the unit available for me to put items in it. And I mean within 5 minutes.! When I arrived, he assisted me with changing the passcode from their default to one I will easily remember. As well as, adding other authorized user who can enter and access the unit. Thank you so much for the swift assignment of my locker m, but also you kind and polite assistance!
August 6, 2023
Google Public Storage Nin Fidow
July 29, 2023
Google Public Storage Paul Lopez
I had the pleasure of being treated with AWESOME customer service from Chantelle at the Lynnwood branch. Chantelle is a fantastic employee her service was above and beyond. I cannot express how much this experience was above and beyond for me. Chantelle is a Gem. Thank you again Chantelle for your time and hard work!!
July 24, 2023
Google Public Storage mahdi fatahi
Great Tanks Ian
July 24, 2023
Google Public Storage Cammie Tolbert
It was an easy process to sign up and Ian was efficient and friendly every step of the way. He was also very helpful.
July 19, 2023
Google Public Storage Lucas Yi
Ian was very well spoken, genuine, and attentive to our questions. Amazing customer service 👍🏼
July 14, 2023
Google Public Storage Fawn Shank
Using your phone to open the gate doesn't always work
July 11, 2023
Google Public Storage Lauren Porter
👍
July 8, 2023
Google Public Storage Michael Timpe
Ian, was friendly, quick to help, and professional.
July 8, 2023
Google Public Storage Russell Ollie
Ian and Royce are awesome! Highly recommend
July 5, 2023
Google Public Storage Charles Wilson
I worked with Royce at the Lynnwood location. Got me set up very easily and they were very helpful. 👍👍
July 3, 2023
Google Public Storage Mahdi Alarak
Good experience with the people working there. They have good humor and will help with any problem you have.
July 1, 2023
Google Public Storage Chris Dowell
Ian was awesome; knowledgeable, efficient and professional. Looking forward to keeping my items here.
June 30, 2023
Google Public Storage joseph sampson
Royce was extremely helpful
June 29, 2023
Google Public Storage Kathleen Bly
Best place ever
June 28, 2023
Google Public Storage George Saber
June 27, 2023
Google Public Storage Ron Kirkendorfer
Teal was super helpful even when she was slammed. Totally great customer service experience. Thank you
June 27, 2023
Google Public Storage Bryce Terry
Ian helped me get my unit reserved and rented with a great attitude! Originally I picked a unit that was too small and he was able to help me get into a larger unit with a great deal thanks to the 4th of July special going on right now! All questions I had were answered clearly and efficiently. Thank you for helping make this move as stress free and smoothly as possible!
June 27, 2023
Google Public Storage Maia Mills-Low
Such an easy amazing experience. Ian was so helpful and we had a great customer service. What a nice storage place.
June 24, 2023
Google Public Storage vladimir kirilovich
June 23, 2023
Google Public Storage Josh Ludwick
Royse is the best!
June 20, 2023
Google Public Storage Jenny D
Ian and Royce went out of their way and above and beyond to make my move in a breeze. Much appreciated!
June 18, 2023
Google Public Storage Richard Gobeille
Ian and Royce are special: knowledgeable, friendly, and very helpful. We are very impressed.
June 18, 2023
Google Public Storage Florencia Gobeille
Ian and Royce were helpful and very nice and patient with us. Great job guys!
June 17, 2023
Google Public Storage Albert Hunter III
Great friendly professional service. Great emphasis on security.
June 17, 2023
Google Public Storage Antonio Grijalva
First time getting a storage unit. And the front desk employee named Doug was very helpful! Thanks.
June 13, 2023
Google Public Storage Anthony Stephens
June 10, 2023
Google Public Storage Kat “AKrazyKorner” Anne
Ian was very helpful. Excellent place for storage
June 10, 2023
Google Public Storage Michael Jackson
June 8, 2023
Google Public Storage Gary Nelson
Want to stop thefts that are increasingly rampant here? Lynnwood has changed for the worse. My lock was picked and reinstalled to hide the activity. How many other renters haven't realized they were robbed yet? UPDATE. It's been awhile since this now abbreviated post and 2 star rating created friction at the local site bc it irritated the District Manager T.B. who dumped on the last Site Manager who then attacked me for posting it. She left soon afterwards. This place has major staff turnover. Can't imagine why. I was harrassed, monitored, and eventually EVICTED after 12 years there. THANK YOU. I was paying 190 and now pay 80 for same size at Trojan on hwy 99. STOP GETTING RIPPED OFF.
June 6, 2023
Google Public Storage Steve Nguyen
Ian and Royce went above and beyond to help me out!
June 4, 2023
Google Public Storage 张有志
The most enthusiastic customer service I have ever experienced, definitely like it. Ian and his colleague are all really nice. This place became my first pick for the storage place lol.
June 4, 2023
Google Public Storage Eden Mai
Awesome staff! Super friendly and guys provide us a very good customer experience!
June 4, 2023
Google Public Storage Neal Dong (neald23333)
Shout out to Royce with da blue 60s dope Buick, Ian and Chantelle, they are hella good. 100% recommend!
June 1, 2023
Google Public Storage Akiliwo Akiliwo
May 30, 2023
Google Public Storage Rick Stjacque
I recently gave a one star review due to the troubles I had, stated in previous review. But I have to give the 5 stars to Lisa from public storage, after explaining the situation, she went above and beyond to make things right. I do appreciate when your voice is herd. Thank you Lisa.
May 23, 2023
Google Public Storage James Gifford IV
Ian and Maria were fantastic! They helped me set up 2 units for my business, and made the process very easy. Good prices, easy access. I highly recommend this place.
May 17, 2023
Google Public Storage Lindsay Taylor
May 17, 2023
Google Public Storage Elaine Anderson
The hype is well-deserved! I recently rented a unit here and Ian and Royce are the nicest people you could hope to work with. Ian truly operates at a level most of us can never hope to achieve, he’s clever and quick and compassionate and will go above and beyond to make sure his customers are well-served. It’s rare to have this level of customer service in any industry these days. I felt truly cared for and represented. If you are going to use Public Storage for your storage needs, I highly recommend this location!
May 14, 2023
Google Public Storage Adrianna Wagner
This is my second time using Public Storage and I just moved all of my things to this location. The employees, Ian and Royce, were incredibly helpful and friendly both in person and over the phone. I like the facility and was able to get a storage unit large enough for my needs but at the best price in the area. I feel confident in the security measures being taken, as well as the cleanliness and temperature control in the facility. It’s been easy to pop in and out of my storage unit during my moving process with decent gate access hours.
May 6, 2023
Google Public Storage Valerie Casper
Royce is extremely kind and thoughtful, patient to listen to what you need. Ian is also knowledgeable and helpful. I feel like my belongings will be safe and secure, plus I feel they care about the people who rent from them.
May 6, 2023
Google Public Storage Colin Loyles
May 3, 2023
Google Public Storage Mike R
Convenient location, great customer service. I rented my storage unit online and was automatically assigned a unit that had a smaller door than I expected. Ian was able to quickly find an alternative unit that better fit my needs. Thanks Ian!
May 2, 2023
Google Public Storage Ralph Bryan Lasala
Great costumer service from Ian and Royce!
May 2, 2023
Google Public Storage Caiti Werenka
We went in to upgrade my storage unit and Ian was a great help and very knowledgeable!
May 2, 2023
Google Public Storage Benjamin Haberman
Best experience I’ve ever had at a storage unit here! Royce and Ian were incredibly helpful in getting me setup and are extremely accommodating! 5 Stars!
May 1, 2023
Google Public Storage John Mitchell
Ian was very helpful in figuring out what i needed and even the location of the Unit. Moving stuff in and using the App has been a breeze
April 30, 2023
Google Public Storage Xavier Salazar
April 30, 2023
Google Public Storage Ray Durazo
Fast and friendly service. Really helpful and patient showing us all our options. Would definately recommend Public Storage for your storage needs.
April 29, 2023
Google Public Storage Jonathan Evans
April 29, 2023
Google Public Storage ApollosGreed
Ian was awesome, very helpful in getting my mom set up with a storage unit!
April 26, 2023
Google Public Storage Giovanni La Fontaine
Ian was great and helpful!
April 26, 2023
Google Public Storage Jurgen Lebacs
Ian is the best! Very attentive with customers and efficient in what he does.
April 23, 2023
Google Public Storage Cari Chapel
Royce was very professional, efficient and nice.
April 18, 2023
Google Public Storage Antony Zimmerman
Ian and Royce were awesome
April 15, 2023
Google Public Storage makia braa
Great customer service even stayed an hour later to help me out was so humble he wouldn’t accept my 50.00 tip.
April 12, 2023
Google Public Storage Sara Traore
Ian was very good.
April 12, 2023
Google Public Storage alaincomp11
Ian was awsome
April 12, 2023
Google Public Storage Randolfo R. Aquino
Nice customer svc.
April 10, 2023
Google Public Storage Jorge Gutiérrez
Excellent person to deal with and also fast and smart.
April 9, 2023
Google Public Storage Emmanuel Ochoa
Very friendly staff and clean location will recommend family and friends to this location.
March 26, 2023
Google Public Storage William Lozano
Was super quick efficient and friendly! Made my day go by faster
March 25, 2023
Google Public Storage martin sanchez
Ian was great. He was friendly and provided amazing customer service!!!
March 23, 2023
Google Public Storage Andrew Morgan
I was in a tough situation and Joe helped me out tremendously!!
March 20, 2023
Google Public Storage Doug Monroe
Staff is awesome and how attentive they are with needs during office hours. Manager (Ian) has be really helpful with any issues I have and takes care of them very efficiently!!!
March 19, 2023
Google Public Storage Mohammed Tirfa
This Public Storage is a one of the best branches they’ve. I had a good experience specially with Ian, and Royace they went above & beyond , showed & shared their knowledge , definitely will be referring them to everyone.
March 18, 2023
Google Public Storage James Stacy
Great service from Ian.
March 12, 2023
Google Public Storage Tommy Grayson
Sweet!
February 4, 2023
Google Public Storage Barbara Zuniga
After an automatic monthly payment was made there was a notice that the rent was going to increase next month. I had been renting just a little over four months now and questioned this. I called PS where my rented unit is and spoke with Royce. He told me that it was good to question this immediately instead of waiting until next month because it's easier to make a payment adjustment before my credit card was charged. My rent will remain the same for another three months and then a possible rent increase will take place. By the way, when I signed the contract I was told, so I am aware, that the rent may increase. Simply didn't expect it to be so soon. I was very pleased with the help and consideration that I received from Royce and Public Storage. Thank you very much!
February 3, 2023
Google Public Storage Lisa Kay Lindsay
Very good customer service from Royce. He helped me set up my new unit after I switched from another location. Definitely recommend! Thanks for all your help!
January 31, 2023
Google Public Storage Dawn Washio
The facility was clean and well maintained. The customer service was exceptional! The workers were very friendly and helpful! Will return for our future storage needs! Highly recommend this facility!
January 31, 2023
Google Public Storage Jonathan Red
Clean, well organized, fair prices, and an incredible crew running this location! Mobile app also adds a lot of convenience!
January 30, 2023
Google Public Storage taft matherly
Ian and Kris were an amazing team to help us with our storage unit. I would highly recommend this sight and staff.
January 24, 2023
Google Public Storage Linda S
Very impressed with my Storage Unit rental at the Alderwood Public Storage.. Ian the property manager was very helpful!! Got me into the perfect unit. Would highly recommend- very clean and well maintained facility!
January 10, 2023
Google Public Storage Amy Williams
January 7, 2023
Google Public Storage Manny Lata
January 3, 2023
Google Public Storage Shanna E Stevens
Thank you Ian for truly making the storage experience a great one!! Ian has been helpful with the changing of units, keeping on top of any account issues quickly and professionally. I will always look to public storage in any town and definitely recommend this location to everyone!
December 28, 2022
Google Public Storage Anastasia Middelton
December 19, 2022
Google Public Storage V Graham
Put it on auto pay and check your bill every month before it processes or you might be surprised at a 60% increase otherwise our stuff was protected and safe for months and it was overall a decent experience.
December 6, 2022
Google Public Storage Curtis Hulme
We have had a storage unit for our office since July of 2020 and just closed the storage unit this last weekend in December of 2022. Secure units and friendly, helpful, staff, especially Scott.
November 30, 2022
Google Public Storage Jaren Keith
decent enough, fresh paint
November 19, 2022
Google Public Storage Riley Florence
Doug was super helpful! Enjoyed the experience!
November 19, 2022
Google Public Storage K. M.
The employees have been very kind and helpful to me with the downsizing of my storage unit. I have spent a lot of time there recently, and especially commend Ian for his friendliness and attention to detail!
November 18, 2022
Google Public Storage Haris Siddiqi
Very happy with the service and flexibility here. Doug has been a huge help for me when showing me the facility, walking me through everything and making it easy to understand as well as providing me with a positive and calm attitude, will recommend to anyone who needs a storage unit
November 16, 2022
Google Public Storage Karyn Snider
Ian was very helpful in solving my storage issues. He took the time to find me the perfect unit to fit my storage needs! Ian is a Customer Service Superstar! Thank You so much!
November 16, 2022
Google Public Storage Nicole Snider
Ian really helped my mom out with some storage problems. He went above and beyond what I have experienced when renting storage units. Thank you for taking the time and being a good human being.
September 12, 2022
Google Public Storage Noor Ahmed
Ian was great, he was very helpful professional and considerate. He spent all the time needed to ensure that I am getting great customer service and the rental unit best suiting our needs. Thank you Ian! I would definitely recommend this location for friends and customers.
September 5, 2022
Google Public Storage Chance Quarnstrom
It was a warm August night on the 31st day of said month. There was sweat and chaos in the air as we struggled to store our precious material possessions at our local Public Storage. Many mishaps had occurred during our trip to this wonderful facility, and we were quite irritable by the time we had arrived. Suddenly a warm, comfortable sensation came over my family and I as we were greeted with love and understanding by an employee named Ian. He said he was newer there, but it honestly felt like he was a veteran of the trade through his immaculate customer service skills and patius. When we left, we didn’t know what had happened but we were all relieved of our stress that had built during the day. We found ourselves truly happy with our decision to use this facility, and that is all due to your employee Ian’s attention to detail and bravery while navigating through our menagerie of belongings. Thank you Public Storage for hiring such incredible employees, but especially for welcoming the kind hearted, and dedicated soul of Ian.
September 4, 2022
Google Public Storage Maia Mills-Low
Great place to keep your stuff
September 4, 2022
Google Public Storage Kaitlyn davidson
Service is great, staff is awesome. Secure building. One guy had some weird views about transformers though, watch out for him. No really, great staff.
August 10, 2022
Google Public Storage Cat Macek
Property manager Teal is helpful & pleasant. Very good experience. Appreciate the help Teal!
June 30, 2022
Google Public Storage Barbra Feldbusch
June 27, 2022
Google Public Storage scott hayden
Teal was the greatest!! She went above and beyond my expectations!! Thanks again!! 🤙🏽
June 26, 2022
Google Public Storage Moises Ortiz
Teal and Naomi are just incredible very kind, very accommodating. Costumer service was super quick, got what I needed and less than 5 minutes.
June 19, 2022
Google Public Storage Dayla Cowles
Teal was a huge help. She even remained patient when I asked her to reshow me the same unit twice. Ended up getting a great deal!
June 19, 2022
Google Public Storage Kaizen Automotive LLC
Naomi and Teal were great showed me around to multiple units and even allowed me to revisit them to make sure I was making the right decision on the size and pricing. No hassle at all. Will recommend public storage to anyone needing space to store items!!! Thank you soo much!
June 18, 2022
Google Public Storage Jenn Fannin
Teal & Naomi were really helpful today. I lost my home & these ladies were really kind & helpful. I appreciate that a lot.
June 14, 2022
Google Public Storage Jack hammer
It's a storage
June 4, 2022
Google Public Storage Kevin Harrington
Absolutely the worst customer service I have ever seen. Increased my monthly rate by over 50% due to bogus market rates. Do not rent from this horrendous location
June 3, 2022
Google Public Storage Maya
My partner and I have been customers at this location for 13 years. This weekend, we finally cleared out our stuff. Teal, Naomi, and Jason were amazing! All three were friendly, helpful, and professional. Our move was complicated and messy, but they were so accommodating and kind. Thank you all! Just a note to the company: your policy on not prorating is not fair. We went over by two days and had to pay for the whole month!
May 30, 2022
Google Public Storage Janet Kincaid
The slide lock mechanism on one of my units was jammed and had to be jimmied and then replaced. Teal and Naomi were on it and had the slide replaced in no time. I’m sorry they had to work on a holiday (Memorial Day), but their attitudes and professionalism were extraordinary and I really appreciated the help they gave.
April 20, 2022
Google Public Storage Bill Pennington
I want to thank Teal for helping solve a issue no one else could. Professional and friendly service. Thank you!
April 16, 2022
Google Public Storage Marikaye Kuter
April 15, 2022
Google Public Storage Gustavo Campos
Had a great experience with TEAL. She has a really great costumer service!! Thank you 🙏
April 14, 2022
Google Public Storage Mt Crew
April 9, 2022
Google Public Storage Jeff Taylor (Flying jeffro)
Teal rocked it, she was awesome fast, efficient, kind, helpful, pleasure to do business with she even helped me me quickly with my phone app etc..62 yrs old and greatful for her service
March 16, 2022
Google Public Storage Ethan Schultz
TEAL IS AMAZING!!! ABOVE AND BEYOND TO HELP ME!!
March 12, 2022
Google Public Storage Eddie Kleen
March 9, 2022
Google Public Storage J G
Teal was super helpful and courteous!! Highly recommend this public storage!
February 27, 2022
Google Public Storage Karen Barger
Teal was very helpful and met all my needs as I planned Nan’s rented space at the PS on 196th St in Lynnwood. Her customer service was great as she juggles several customers at once.
February 26, 2022
Google Public Storage Jason “Jake” Porter
UPDATE: after 6mos they raised the rent 28.57%! Good or any service has been spotty at best.
February 1, 2022
Google Public Storage Julia Maywald
The storage facility is clean and safe, and the onsite management team responsive to questions. I do caution about their rate adjustments. The first one we received was a nearly 10% increase after just three months after moving in, the second one occurred one year later (now) and is nearly a 30% increase over the previous rate. It is also quite a bit higher than the currently advertised website rate. They declined my appeal for an adjustment or to match the advertised rate on their website. This is an unfortunate business practice. I recommend it for short term rentals (less than three months), but do a bit more research if you're looking for a longer term rental.
January 22, 2022
Google Public Storage Tim Butler
Teal is her name, and excellent professionalism and understanding of needs is her game. She represents the company very well in my opinion. I was to ship a 20ft container to the facility to then unload it into a unit. Teal personally showed me all locations to do such, and was very helpful in the process. I also could tell she took her job seriously and interacted with her colleagues very well too. Everyone did a great job there.
January 20, 2022
Google Public Storage Heather M
Friendly staff and clean. Rented here twice now
January 8, 2022
Google Public Storage Tazrian Geodesic Ahmed
Great service. Place is safe and location was convenient for me.
January 6, 2022
Google Public Storage MJ JACOBS JR
Rosemary was awesome and helpful
January 2, 2022
Google Public Storage Ellen Smith
Wonderful place to store your belongings. Clean and very helpful staff. Teal at the front desk was able to help me through a tricky situation.
December 11, 2021
Google Public Storage Albert Meuse
Service was first rate Teal was helpful, professional and personable! She showed me two different units for me to choose from as I wanted to transfer from an existing unit. Corry ( manager) also very helpful and friendly. I was well served today!!
December 6, 2021
Google Public Storage Darlene Diaz
Teal stayed later so I can store my travel trailer that's been on my street for over a week! Big eye sore for my neighbors! New to the area and is giving me some go to spots as well!
December 6, 2021
Google Public Storage Brandon Gillin
Teal was very cheerful and helpful. Thank you!
December 4, 2021
Google Public Storage Faustino Lopez
Renter Beware! My wife and I rented a space from here because we were moving. We were frustrated in the beginning which should have been sign. We were told that we can bring our lock or purchase a lock from them, but they would need to approve the lock. We brought in a lot that we had from a previous storage that we were made to buy in the past. It is the same lock that we seen on other units in the facility. They still said they didn't approve it so we had to buy their locks at $20 each (we had two units so $40). They also charge the next month before the first month was even up. Unfortunately there was a delay in our home sale and we had a gap between moving. We went over 4 days past the month and they said they do not prorate and offer us a refund on the month. Every storage that I have used in the past in Washington and California always prorated the months because they can still rent the space out within the month. They are shady when they conduct their business and it seems like they make up the rules and judgments as they go. I WOULD NOT RECOMMEND USING THIS PLACE YOU WILL END UP PAYING WAY MORE THAN ANTICIPATED.
November 22, 2021
Google Public Storage Glenna
Just wanted to give a shout out to Teal at 196th Street's Public Storage for her excellent customer service. Thanks so much Teal!
November 20, 2021
Google Public Storage Bb Chanel
James is excellent customer service 👏 👌
November 10, 2021
Google Public Storage Sara Georg
So far so good! Shout out to Robin for being helpful and friendly with a great laugh! Much appreciated!!!
October 14, 2021
Google Public Storage Andrew Stanisci
Super helpful, kind and efficient
October 4, 2021
Google Public Storage Chris Parker
Robin was amazing to work with as I was moving from one unit to two separate units. She walked me through multiple options and helped me select the best for my needs. Would 100 percent recommend this storage facility to anyone in the greater Seattle area. Thanks Robin!!
October 1, 2021
Google Public Storage Paul Saelens
Clean, Convenient, Secure location with a helpful Staff. If I need another storage unit I’ll definitely return to this location.
September 27, 2021
Google Public Storage Cindy Young
Great customer service! Always willing to help! Many kudos to Robin and Mary! Thank you!
September 17, 2021
Google Public Storage Christopher Smith
The facility is clean and designed well. The employees consistently go above and beyond. Any time we needed anything, they were there to help with a great attitude.
September 6, 2021
Google Public Storage Dale Brokaw
Robin was a tremendous help in showing me several unit sizes, locations and costs to help me locate just the right unit for my needs. I’m glad that I was referred by another Public Storage office to this location since it fits my needs better and is closer to my home. Thanks Dora and Robin for two great experiences!
August 31, 2021
Google Public Storage joni waitt
Robin was the lady that helped me she was such a great help and do very nice. Everyone there was extremely helpful.
August 30, 2021
Google Public Storage Jacob McReynolds
Well, I've had a unit there for maybe 2 or 3 months and they are already increasing my rent by 30 bucks a month with a 30 day notice. I'm sure it's in the contract but it's a pretty greasy business style
August 15, 2021
Google Public Storage Ms. JUNG
July 25, 2021
Google Public Storage rion herzog (Sirherzog)
Good place.
July 24, 2021
Google Public Storage Deep Dhaliwal
July 21, 2021
Google Public Storage Darrell Dorr
July 13, 2021
Google Public Storage Andria Wilson
July 10, 2021
Google Public Storage Harlen
I just finished renting 3 storage units from this location. I have also used it in the past and as then, I found this Public Storage Facility top notch. Friendly and helpful they helped me decide what unit size I actually needed and went out of their way to secure the location on the property that made it easy for me to access. If you are moving or just storing. Corey the manager I dealt with was really helpful. Hope you give it a try.
June 21, 2021
Google Public Storage Jesse Larson
Thanks the help Jeff
June 9, 2021
Google Public Storage Kay Gowan
Shalena was knowledgeable, helpful and efficient. An overall positive experience, including the prompt return phone call to my voice message!
June 5, 2021
Google Public Storage Laurie Erickson
The people here were so friendly and helpful. The facility is clean and clutter free.
May 18, 2021
Google Public Storage Raquel Z
Thank you Corey for your help and polite manner. Great customer service and clean storage building.
May 17, 2021
Google Public Storage Tara Sanmillan
First time having to rent a storage space, and the rental process was pretty quick and went very smoothly. I was able to secure the unit online, and there's an app you can use to manage your rental. Jeff was super helpful from the moment I booked the unit online to showing me not only the unit I rented and but additional units in different sizes when I thought that I may need more space. He made great recommendations on items that I may need during the move or for the unit itself, such as a mattress cover and dehumidifier. There are several Public Storage locations around this area, but I am glad that I picked this one because the level of customer service Jeff provided was exceptional. He made me feel at ease and confident that my items in storage would be in good hands. As someone going through a complex and stressful move, I really appreciate that at least this portion of it was handled efficiently and with care.
May 1, 2021
Google Public Storage Erika Greenup
The staff was friendly, the unit was clean and well priced. We even got a special promo we didn't expect with the first month being only $1. The new high tech app system for opening the gate and getting in the elevators is cool, but glad they still have the code for my parents who are technology challenged.
April 28, 2021
Google Public Storage Lynnann Burke
Corey has been very helpful from when we first rented our unit to today when we moved out. Clean and easy access. Thanks again Corey!
April 8, 2021
Google Public Storage David Vitale
April 8, 2021
Google Public Storage TTV_ skippy
Corey was fantastic, help me get into a unit quickly and efficiently. Thanks Corey.
March 19, 2021
Google Public Storage Seema Jain
Corey helped us knowing about the app for opening the gate. And is very polite.
March 13, 2021
Google Public Storage Teresa
March 6, 2021
Google Public Storage N Loyalist
I was recently required to relocate my belongings from one storage facility to another. I am a new customer at this location, and that is largely thanks to a property manager named Corey. This review is mostly about Corey, because I don't have kind things to say about Public Storage as a company at this time. Corey was aware that customers from another location may be headed his way. He was sympathetic to the inconvenience the company created and worked with me to satisfy my storage needs. Corey's caring, understanding and actions lessened the irritation and stress I felt during the required move. This was a new predicament for both of us, and Corey handled the transaction(s) with the utmost professionalism and customer service. He gets five stars.
February 22, 2021
Google Public Storage Meaghen Grant
Rates unexpectedly increased... Without notice or warning. And I was told when I first rented the unit that that would always be my price. And then when I vacated, I got charged an extra $5 for "insurance" that I never had. Even the guy had no idea what the $5 was for. Do not recommend. Go to a smaller, individually owned storage place.
February 10, 2021
Google Public Storage caleb rieger
Online set up was super simple and the unit was ready when I arrived with the keys waiting. Awesome!
January 23, 2021
Google Public Storage Brooke Lakey
January 2, 2021
Google Public Storage Jeff Malotte
Clean, accessible, decent discount and easy to setup online.
December 29, 2020
Google Public Storage Rena Bailey
I have had a small inside unit for over a year here and have never had any issues. Staff is always pleasant, unit is very secure. Today I transferred to a big outside unit, which will help me tremendously in getting organized. COVID protocols are in place. Corey was nice & very helpful!
November 20, 2020
Google Public Storage Aleah Treftz
Corey was a great big help setting up my storage unit. Facilities are clean. Easy access to I-5 and 405 freeway interchange
November 9, 2020
Google Public Storage Hemi Savage
November 3, 2020
Google Public Storage Melvin “Mello” Austin
October 24, 2020
Google Public Storage Johnny Chamberlain
October 20, 2020
Google Public Storage Emily Rosa
Reasonable prices and super helpful staff!! I had two separate units at this location and the team made it very easy to transition. I don’t often have help when making massive moves but Corey and Phil were super kind and helped me out. They went above and beyond thank you Corey and Phil!!! If I ever need a unit again I’ll be sure to come back here!
October 12, 2020
Google Public Storage Gail Erickson
The public storage in Lynnwood was very convenient to the freeway to get to . It very secure with a door gate code to get in and out and then keys for our own particular unit. We were given a 30 by 10 unit for the same price as a 20 by 10 and were extremely pleased that all of our things fit into the unit. The unit did not get too hot even in the heat of Summer and preserved our artwork and various items in the unit. Thank you very much for your help and keeping our things safe and the ease of using your storage facility.
October 2, 2020
Google Public Storage Rachel Wadesauer
Corey was quick, efficient, and friendly. The grounds were clean and secure. I really appreciate how easy the process for renting was. Very happy with this service.
September 29, 2020
Google Public Storage Leora Allen
People were very easy to talk to, clear about policies, and overall pretty friendly. Would highly recommend if you need to store things, the customer service is excellent.
September 23, 2020
Google Public Storage Tony Gee
Just grabbed a unit to help with moving logistics. Corey was super friendly and helpful and got me setup with an indoor unit and moving supplies.
September 23, 2020
Google Public Storage Kendall Faison
My partner and I had our stuff in storage for almost a year here at this location. Service was always amazing, they were always attentive. They send emails to remind you of your payments (if you opt to) to help avoid late fees. The gentlemen in the front are always polite. The facility it always clean and tidy. It’s secure. I never once worried about my things. When the time came to close my unit with them they were helpful and it was a quick and easy process with no hidden fees. Would highly recommend this location!
August 25, 2020
Google Public Storage Владимир Ильич
After Public Storage keeps rising monthly rates every 6 months or so, I've decided to move out to at different storage, but when I've asked property manager Phil about those rates hikes he explained if I switch to another unit I can get a good initial rates. The rates went from $275 per month for 10x10 unit on the 2nd floor to $121 per month on the 3rd floor, but I had only 24 hours to move my stuff to new unit. It is a good deal for now, but I will see if they keep raising rates again every few months I will move out completely to West-Coast SelfStorage. Another thing, restrooms are not working at all, this is crazy! I had only 24 hours to move my stuff, but I had to leave everything from time to time and drive to find some restroom somewhere else. Overall I'm very not happy with Public Storage deceiving marketing!
August 18, 2020
Google Public Storage Nicole LANE
Expensive, mice. Staff often overturned
August 15, 2020
Google Public Storage Esther Zee
Corey in the office was very helpful. Everything was explained and easy to understand.
July 30, 2020
Google Public Storage Atomic Julie
Came in to handle a bill and Corey behind the desk was super helpful and answered all my questions. Even suggested a couple of ways to save me money! Every little bit of that helps!
July 11, 2020
Google Public Storage Thomas Hoffman
July 10, 2020
Google Public Storage Cedric Cortez
This public storage is in a decent location. I retired from the military about a year ago, and moved from a big place to a smaller one so I had to put some things in storage. My issue with this place was they have a mouse/rat problem a lot of my boxes were chewed on and mouse poop was everywhere I recently emptied the storage space and felt I needed to let other people know. Ok location but they do have rats/ mice. If I had to do it again I would not choose this place.
June 17, 2020
Google Public Storage Dale Benson
June 8, 2020
Google Public Storage Jody Hachtel
Phil in Lynnwood helped me with my storage acct. and it was approved. Thank you for your kindness. Be safe and healthy everyone.
June 2, 2020
Google Public Storage Patricia Henrickson
Very friendly and helpful. Answered all my questions. Great price and unit and the surroundings are very clean.
May 29, 2020
Google Public Storage Love Sammie
Love my public storage. The people who works their are awesome also.
May 27, 2020
Google Public Storage Brandon Roselius
Corey was a great help! Answered all my question and the services was everything I expected and more! Thank you!
March 17, 2020
Google Public Storage Sheri Tada
I highly recommend this public storage. Betty has been so helpful for me when I was trying to decide where and what type of storage I needed. Should I get one outside or inside? How big? If you never had a storage unit before it can be confusing. But Betty and Corey the store manager have been super helpful with all my questions and great customer service!
March 16, 2020
Google Public Storage Ann Jones
February 15, 2020
Google Public Storage Heidi Peterson
Infested with rats. Over half of stuff in storage was destroyed. Do not recommend at all.
February 11, 2020
Google Public Storage dale booth jr
Rat infested. They know it to, there would be zero stars if i could
February 9, 2020
Google Public Storage Megan Monterrosa
Excellent storage location!! Betty is so awesome!! She has always been super helpful and courteous, and every interaction I've had with staff at this location is great. The facility is very clean and safe, I recommend the inside climate controlled units which are very well kept. The location is close to the freeway and easy to get to. Great storage at a good price.
February 6, 2020
Google Public Storage Annika deGroot
Great location - great people. Corey was very helpful and personable. Definitely nicer than other facilities in the area.
February 4, 2020
Google Public Storage Wesley Parker
February 4, 2020
Google Public Storage Adrienne Denges
I can't speak highly enough of Corey and this Public Storage location! He was SO helpful to my business partner and I. We were trying to solve three problems at once (both business and personal) and Corey was so patient, walking us through all of our options (verbally and literally as we toured different units.) He is extremely knowledgeable, professional, and friendly! Not to mention, he was quick to follow up after our initial inquiry was submitted. We'd been to a few different facilities trying to find a good deal and a storage space we felt confident in, and feel great about our decision to go with this location. It's immaculate inside, the units outside also appear to be well-kept. They also have a great range of unit sizes to choose from. Thank you Public Storage Lynnwood, and Corey, for going above and beyond in customer service. You guys are highly recommended!
January 30, 2020
Google Public Storage Nik Karpinsky
Fast and easy, Phil was great!
January 21, 2020
Google Public Storage Matt Nicholas
Corey was super helpful.
January 18, 2020
Google Public Storage Tabletop Barker
Phil was great. Very helpful and thorough in his explanation of services.
December 31, 2019
Google Public Storage Tanner Vaughn
Came in unsure of what unit I wanted to rent. Phil showed me a number of options and was very kind and knowledgeable throughout the whole process. Thank you!
December 28, 2019
Google Public Storage Halie Johnson
December 27, 2019
Google Public Storage Steve Goodnough
December 26, 2019
Google Public Storage Ramin SEPEHR
December 23, 2019
Google Public Storage Joshua Craig
Betty helped me so much today to save a ton of time. Thanks a bunch!
December 16, 2019
Google Public Storage Steve Ruhl
I would say away from this company. You can reserve a unit but when you get there, they tell you they have nothing. Big come on with$1.00 down! There are alot better places to deal with!! You've been warned!
December 14, 2019
Google Public Storage Greg Reickon
Came in to get some help with storing and figure out the size i would need, the two gentlemen working Cory and Brandon where extremely helpful. Thanks Guys!
December 14, 2019
Google Public Storage John “The Dude” Dean
Great place to rent. Corey is very helpful, go see him if you need a storage unit. He got me into a unit easy peasy.
November 30, 2019
Google Public Storage Franny Sweeters
While searching for the right storage unit, Betty was very helpful and informed me about multiple Public Storage properties. Even though I didn't settle on this particular facility she did direct me to the Public Storage in Mukilteo where I rented a space.
November 30, 2019
Google Public Storage Thomas Wright (Twamp)
While shopping around for different storage solutions, I became quite stressed out with the different options. Betty explained the ins and outs of the storage and advised us to rent the correct space for our large record collection! No more stressing about the small stuff! Thanks again
November 26, 2019
Google Public Storage camilla lloyd
Great and helpful working Corey was great and so kind and funny!
November 20, 2019
Google Public Storage TAC
Corey was a great to deal with and made renting super easy.
November 19, 2019
Google Public Storage Ricky Duenas
Rats, Rats and more Rats! I rent an outdoor unit and the rat problem is insane. I have to clean my unit out once a week just to stay on top of things. My car and motorcycle covers have been torn up and soiled beyond keeping them. Management and staff offer very little help. Their response is always, " file a claim." I also noticed the rat traps once set out have been gone for the last month or so on my side of the property. I requested moving to another part of the facility and they wanted $120 more a month for the same size unit. Renters be aware!
November 16, 2019
Google Public Storage Jeff Syracuse
Corey was great, very helpful. Gave us lots of good advice on packing and stacking, got us into a unit that will work very well for us. Best foot forward, appreciate it.
November 13, 2019
Google Public Storage Mollie B
Scott was very helpful and efficient as we looked at the unit I would be renting, completing the paper work, and easily and patiently answering a few questions I had. Great customer service! My stuff spent 4 months at this Public Storage location. Having emptied the storage unit to move into my new home, I found everything dry, no bugs, no mold, no damage. When I checked out the employees couldn't have been more respectful.
October 28, 2019
Google Public Storage Mike B
October 23, 2019
Google Public Storage Sosan8r
Corey was fast, efficient and very knowledgeable and great customer service.
October 17, 2019
Google Public Storage Lisa Noel
Scott was very friendly and helpful. He was understanding of my needs and time. He made my day alot better then it was. THANKS SCOTT YOUR AWESOME
October 13, 2019
Google Public Storage L Tn
Great customer service here, especailly Jeremiah. He is a really nice guy. I had some logistical problems at moveout and he was very accomodating and saved me a lot of hassle and money too. Thanks again!
October 9, 2019
Google Public Storage John Alex Lutz
Great customer service. Quick process, everything was explained thoroughly. Jeremiah & Scott were both very helpful. Much appreciated to their staff
September 26, 2019
Google Public Storage Dee Lester
These guys Scott and Jeremiah are great. Both super nice guys! Throughout the almost 3 years that I've rented this storage unit, everyone at this location has been so nice and helpful. Today I went in to the office since my stuff is almost all moved out, Scott gave me a big new roll of plastic cling wrap for free just because the big label on it was torn off. That was much appreciated. Thanks again Scott!
September 10, 2019
Google Public Storage Pat Keenan
My stuff was stolen
September 7, 2019
Google Public Storage Amanda Shirk
Betty was awesome and provided great customer service. I was ultimately impressed with the amount of quality service she provided.
September 1, 2019
Google Public Storage Monet Whitinger
Best experience I have ever had with a storage facility! I arrived 5 minutes before close looking to rent a storage unit and the staff was welcoming and professional despite having to stay a little late. I was blown away by the friendly demeanor Betty had throughout our transaction. Betty gave me a tour of the facility which was clean and bright, and showed me the unit before setting me up with everything I needed for a successful move, including boxes. All my questions were answered, and the other associate (I didn't catch his name) even carried my boxes to the car and loaded them inside! I have rented units at other public storage locations in the past, and this location by far is the BEST! You will not be disappointed, give them a try!
August 27, 2019
Google Public Storage Janis Sanders
Great place to leave your stuff! Reserving a unit online, i was immediately contacted by the office manager Jerimiah to confirm details. Upon move-in day, a unit of appropriate size was available and super clean. There are some somewhat hidden expenses you may want to ask about upfront - such as type and cost of personal locks you may need, and additional monthly insurance Public Storage requires you to have. Other than that, my rental set up was very easy. Jerimiah helped me get the best deal possible, and the facility seems ultra secure and is in a very convenient location.
August 27, 2019
Google Public Storage Sepehr Ebrahimzadeh (Sep)
Jeremiah and the entire team at the Lynnwood public storage were wonderful, welcoming and informative. We were very happy with our experience at the 23710 location and would gladly rent from public storage again
August 22, 2019
Google Public Storage Ian Geyer
Clean and secure
August 10, 2019
Google Public Storage Martha Peppones
August 10, 2019
Google Public Storage Mikayla Lukkasson
Moving is a stressful thing - finding a storage unit shouldn’t be. The Public Storage team at 23710 were extremely helpful in aiding my husband and I in making a good and quick storage decision for our expedited move. Within two hours, we had reserved a unit online, toured, and finalized the rental for an outdoor unit. Scott and Betty were both excellent: good-humored, efficient, and thorough. We are very grateful and definitely recommend the facility and the team.
August 6, 2019
Google Public Storage Austin Deppa
Jerimiah was extremely helpful with getting me set up with a storage unit and explaining the process to me. Highly recommend.
August 3, 2019
Google Public Storage Eric luyombya
July 23, 2019
Google Public Storage Jason Clark
All staff were super helpful. Jerimiah was exceptional and went above and beyond to make sure we had the right unit for our needs.
July 13, 2019
Google Public Storage Jennifer Rasmussen
From the second I walked in the door Joanne was absolutely amazing. She made the decision very easy to make to rent a storage unit from this location. She answered my questions even the questions my husband said didn’t matter, and if she didn’t know she was honest and said she was unsure but would find out. She had fun and laughed with us. The world needs more of this fabulous woman. Thank you Joanne for the tour, a fun ride, and being yourself and not sales pitch. Wish I could give you more than a 5 star rating
July 12, 2019
Google Public Storage Mahlon Friesen
The location is well-maintained, secure, and easy to access at a reasonable cost. The office staff is friendly, and Betty was very helpful in setting up my account.
July 9, 2019
Google Public Storage Harold Pitts
Added security
June 30, 2019
Google Public Storage Carlee Ummel
Joanne helped me get the right storage space for my needs. She was kind, friendly, and very open about all costs. Thank you Joanne!
June 29, 2019
Google Public Storage Malique L.
June 10, 2019
Google Public Storage joshua cruz
June 4, 2019
Google Public Storage Ryan Johnson
June 4, 2019
Google Public Storage Just Kim
Sam was so helpful and so nice helping us get the best storage option for our needs. We so appreciate her help!!! We've used this location before and had amazing service then too. Highly recommend this location!!!
June 1, 2019
Google Public Storage Talhah Mir
Excellent and super friendly service!! Especially Betty... Highly recommended!!
May 31, 2019
Google Public Storage Mike Langston
Betty is fantastic!!!! Ask for her every time!
May 31, 2019
Google Public Storage Kate Sampsell
Betty was very nice, helpful, and thorough.
May 28, 2019
Google Public Storage Max Payne
May 26, 2019
Google Public Storage Paul Howley
Went to drop some things off
May 15, 2019
Google Public Storage smadlr93
Samantha was incredibly helpful & genuinely nice! All around great experience. 10/10 would recommend this public storage 😊
May 14, 2019
Google Public Storage S M
The lady at the front desk (Samantha) is an absolute gem. She is an asset to this company. She is a pro golf-cart driver too. 10/10 would recommend to anyone and everyone.
May 12, 2019
Google Public Storage Hue P
Jerimiah was very helpful and efficient. I was able to sign the contract and moved my stuff in the storage quickly with no fuss.
May 7, 2019
Google Public Storage Laurie Kane
Moved back to Wa and with the help of Sam she hooked us up with a storage unit she made the end of our move smooth she went above and beyond to accommodate us I would highly recommend this location
May 7, 2019
Google Public Storage Edward Blake
I came in just needing a box for some random items but Jerimiah helped me by asking me some questions about my cleaning project and we figured out I needed a lot more than I thought. I ended up spending more than I intended but felt good that I got everything I needed! Outstanding customer service!
May 7, 2019
Google Public Storage Ayu
I helped my family move in to a unit at this public storage recently and received excellent help from Jerimiah! I came back in again for some more boxes and I’m reminded why I keep coming here..... great people!!
May 6, 2019
Google Public Storage DuSean O'Connell
Ken was awsome answered all of are questions and make us feel welcomed
April 25, 2019
Google Public Storage Calvin Nelson
Samantha, working at the location provided amazing customer service going above and beyond assisting me as I observed the same service multi-tasking with other customers.
April 19, 2019
Google Public Storage Kevin O'Brien
April 14, 2019
Google Public Storage Daniel Mendoza
Jeremiah is everything a client could ask for. He is friendly, knowledgeable, helpful, and answered questions to my satisfaction. Very professional. He’s good.
April 7, 2019
Google Public Storage Charlein Barni
Betty was a delight at Peoples Storage. She listened to what I needed. I was clueless as to where to start when I walked in and she heard my needs and directed me to exactly the solution of boxes and packing supples to get my job done (packing our entire upstairs to get ready for cobtractors to replace floors, paint, and trim). She wasnt selling me boxes, she connected with me on a personal level, was extremely kind and professional, and even shared ways to save money. Definitely will be a return customer.
April 3, 2019
Google Public Storage Scott Bareither
Jeremiah was super awesome and very helpful. Facility is clean and well kept up. Renting a storage unit was fast and easy.
March 31, 2019
Public Storage Jesse Le
Update: after a month of ending my time here, I got a collection call out of the blue for $200. Not only do they destroy half of everything I had in the unit, now they want even more money. When I call today either they will be correcting this balance or I will be filing a complaint with the BBB and the state Most of my stuff was destroyed by rats. They suggested I file an insurance claim. I’m not going to bother filing a claim with something that won’t likely cover my stuff anyway.
March 29, 2019
Google Public Storage Rick Feuer
Very friendly and helpful staff. I'd recommend this location if you need storage.
March 17, 2019
Google Public Storage Paul Pratt
Jeremiah had excellent customer service! Very knowledgeable and helpful.
March 10, 2019
Google Public Storage Haldis Gonsalves
Sam was AMAZING!! She walked me through everything, answered all my questions and showed me the units in lightning speed. She really knows her stuff. I was very happy with my unit and walked away feeling like I had a new friend.
March 8, 2019
Google Public Storage Emily Horton
Jerimiah was extremely helpful when I walked in to set up my storage unit. He was quick, knew exactly what I needed and had me in and out. Then, when I came back to move my things in, he was gracious enough to help me find my storage unit number as he was walking out. This is a great location, the staff is super nice and very knowledgeable and helpful. Highly recommend if you are looking for a storage unit in the area!
March 7, 2019
Google Public Storage L Smith
I reserved two storage units online. When I arrived at the facility to complete the paperwork, Jerimiah greeted me at the door and provided excellent customer service. He showed me the available units and explained the move-in process. The facility is very clean and has lots of security.
March 1, 2019
Google Public Storage Brian Hudson
Sam provided excellent customer service when showing the different storage units they had to offer. I will always come back to public storage for all my storage needs!
February 26, 2019
Google Public Storage Dan Osborne
The guy at the counter (Jeremiah) was exceptionally helpful. We’ve been schlepping other people’s belongings from our rental locations (mostly because they were delinquent in rent) and we needed a place to stash them temporarily. Jeremiah was the calming voice of reason we didn’t know we needed. It was extremely nice to deal with a human who could communicate in a personable way. We miss that in this modern world. Thumbs up for people like Jeremiah!!!!
February 26, 2019
Google Public Storage Danielle Vankruyssen
Sam was awesome! I had a really bad experience with the public storage on 128th and called Sam at the 196th location. She got my all set up with my unit in almost no time. Everyone was more than curtious. She made sure we had everything we needed. The facilities are extremely clean and you can tell they make sure they have everything you need! Thanks Sam!
February 25, 2019
Google Public Storage Mike Miller
Hopefully I’ll never have to move again, but I f I do, I have found the place to get all my supplies. Jerimiah has redefined customer service, very helpful and hooked me up with all the boxes and tape etc. Not to mention he’s easy to look at. ;) The site looks clean and I would store my stuff here without worry.
February 25, 2019
Google Public Storage Aviatrix 777
Jeremiah provided excellent service!!
February 24, 2019
Google Public Storage Tonya MacKey
Just found a great place to get moving boxes. Jeremiah was so helpful. He never tired of my bazillion questions about renting a unit. When I am ready, I will come here. Sooo clean and friendly.
February 24, 2019
Google Public Storage Tur Bo
Awesome check in experience.
February 22, 2019
Google Public Storage Scott Musgrave
Sam was super helpful and explained everything well. The storage units are nicely secure.
February 13, 2019
Google Public Storage Vilash Naidu
Sam and Jerimiah were awesome at what they do, super professional and I would definitely recommend any of my friends or family to get storage here verses anywhere else. Apart from the services they sold some clearance items that helped my budget. Great work guys !!!
January 27, 2019
Google Public Storage Jeremy Dillow
January 26, 2019
Google Public Storage Philip buchan
Sam was very helpful, I stopped by unannounced and she had me in a unit with in 15 minutes. Temp controlled... she is the best!
January 24, 2019
Google Public Storage Kelsey Palmer
Sam and Jerimiah were very informative and welcoming. Sam took us out to look at the space we would be using and answered all of our questions. She knew how to explain all the paperwork in a way that we could understand. Jerimiah made suggestions on products that would help keep our belongings safe from the elements. I’ve never had this type of customer service at a storage facility before. We could tell they actually cared about helping us keep our belongings safe. I would highly recommended this location to any interested.
January 24, 2019
Google Public Storage Florence Krueger
Jerimiah, Betty and Samantha are very helpful and friendly-- great to work with! Jerimiah went the extra mile to ensure that the offer shown online was what we got. Everything here seems efficiently done and the property is beautifully kept up.
January 20, 2019
Google Public Storage Steve Fritsch
Very thorough, I got what I needed.
January 8, 2019
Google Public Storage Anastasia Middleton
Excellent service! Jerimiah helped me switch units and made sure I got the best deal possible. The space also feels really clean and secure. I feel confident leaving my things here.
December 17, 2018
Google Public Storage Karie Anthony
Very friendly place!
December 10, 2018
Google Public Storage Jed
Jeremiah and Aron are fast and knowledgable. They mean business when they get things done. I was amazed how fast they got me a new storage key when I lost mine, same day service! Great job guys!
December 8, 2018
Google Public Storage Dwight Young
Jerimiah and Sam were very professional and efficient checking us in and processing our rental. I would recommend this site to anyone needing additional storage.
December 6, 2018
Google Public Storage Thea Segers
Very friendly front office. Samantha helped me out with everything. Showed me the storage and explained it all. Very easy dealing.
December 3, 2018
Google Public Storage dori heck
No carts available unless you go to the office and hand off your driver's license and then go back to pick it up. Kind of annoying.
November 28, 2018
Public Storage Ken Hagan
Rat problem continues! Very disappointed that the furniture and upholstered chairs were covered in rat feces while remodeling our house. Can't / won't even try to salvage it due to the unsanitary conditions!
November 17, 2018
Google Public Storage Vlad Kochin
Great customer service. The facility is well kept and secure. Very satisfied with our storage unit (just the right size and location for our storage needs). Never had a trouble during our rental. Thank you for your friendly and professional service, Aron. We would definitely recommend this place.
November 13, 2018
Google Public Storage Peter Carmichael
November 10, 2018
Google Public Storage Tim North
It's a storage unit what do you expect it is clean and they are nice people
November 4, 2018
Google Public Storage Jason Lafferry
Service
October 30, 2018
Google Public Storage Katrina Williams
Public Storage is always an awesome place to use! Your belongings stay safe and dry. The staff is always informative and helpful. Steven is awsome an great! Very nice and informative?? Thanks Steve for bein so nice an helpful.
October 27, 2018
Google Public Storage Darcie Granquist
October 23, 2018
Google Public Storage Liz Karras
I was greeted promptly as I walked in. Aran talked me through the process. He was friendly and helpful. Showed me more than one unit to choose from. I really appreciated his thoroughness.
October 22, 2018
Public Storage Adam McCray
had my stuff there for a month the rats ruined over 2000 dollers worth of stuff eat peed pooped on everything the city should shut them down
October 18, 2018
Google Public Storage Richard Tarenta
October 16, 2018
Google Public Storage Jenny Sims
I had no issues with securing the rental unit I reserved online. It was a straightforward process and it didn't take very long to go through paperwork and get the unit. Easy access with reasonable hours. Jerimiah is who helped me and he was pleasant to deal with and helpful in answering any questions or concerns I had.
October 14, 2018
Google Public Storage Tim Finnell
October 2, 2018
Google Public Storage Betty Smith
Samantha Reyes was fabulous today! We needed an extra storage unit and she was able to obtain a unit right next to our old unit In no time at all Professional, courteous, engaging personality, she was wonderful. This is a super storage area due to the people working here. Thank you Samantha!
September 27, 2018
Google Public Storage brad bacon
I had called and placed a reservation , they called me as soon as they opened. I went and made my appointment. When i got there i was greeted by a guy named William. He was friendly and helpful over the phone and then referred me to his co worker marie. She was friendly and helpful and got me in and out within 10 minutes. Place was cleaned and they knew there policys. Explained everything I needed to know ( made sure gate key worked) and answered any questions I had all while a smile on there face. I'll keep my review updated as I lease with them.
September 9, 2018
Google Public Storage ron mccarrell
Just rented a 5 x 5 at a great price. Aron was very nice and personable. He provided excellent customer service. The facilities appear to be clean and well maintained!
August 31, 2018
Google Public Storage Constance Kessinger
Had a reservation and an appointment, it seems to mean nothing. When we arrived at the appointed time, they could not find our unit. We drove home while they “figured out the problem”, 6 miles each way. Just received a phone call, they don’t have the size we reserved but offered us a smaller one, with a inside entrance for a lower price. Well duh, smaller, inside are cheaper. We asked if we could get a larger one discounted for our trouble and we were told no. What good is a reservation then? They’re lacking in customer service. It’s Friday of Labor Day weekend, at this late date we can’t find another unit of the size we need. As if moving wasn’t stressful enough. Need to call off the rented truck and all the helpers. My advise is to go somewhere else.
August 29, 2018
Google Public Storage Maria Sanchez
Babes & Jerimiah are the best!
August 22, 2018
Google Public Storage M041518 VALDEZ
August 13, 2018
Google Public Storage isabel cordova
Babes &Aron were really helpful! Thank you
August 10, 2018
Google Public Storage Tay “Tayka47” Ka47
This is the worst place to do business with absolutely no customer service skills or service period!!!! Save your self And your things go anywhere but here!!!!!
August 7, 2018
Google Public Storage Israel Ward
Babes and Kelly really helped my family and I in our time of need. We are busy in our career moves and had no time to waste. We were given a great referral from Diana at hwy 99 store that led us to these wonderful, thoughtful caregivers. Awesome experience that made my day
August 1, 2018
Google Public Storage Kelly Burch
I worked with 2 wonderful associates Kelly and Babes. They were very caring and helpful. They were very understanding when I had an issue and went above and beyond to help me solve the problem I was having. Excellent customer service and I would gladly come back again if I needed storage again. :)
July 28, 2018
Google Public Storage Bob Woodward
Very good experience renting from them. Alex was very helpful making sure I had the unit I wanted. Stepped me through the contract and taking note of my handicap, made sure I was pleased with the location of the unit in the building and all the access points. Thanks Alex!
July 17, 2018
Google Public Storage Eric Wittenmyer
Fabulous service, wonderfully welcoming, and great to work with. I was without my phone on the day of move-in and ended up going to the wrong location on 196th street for my reservation. Babes made a quick call and got me into a unit at this location - AND we were able to get a larger unit, which was undoubtedly necessary. Babes and Alex are so friendly and professional, and I've only ever experienced great service from other employees while there. Thank you for being stupendous!
July 9, 2018
Public Storage David Waldrop
This place is infested with Rats. They will not support insurance claims. Run from this place
July 8, 2018
Google Public Storage Jamian Jacobs
Kel was very helpful. Made my moving experience much better. Thanks!
July 7, 2018
Google Public Storage Joey Golja
Awesome location, Great prices and great staff Chris and Alex are amazing they answered all our questions and was very helpful. They made the process so easy for us. They also reassured us that our items will be safe. Very helpful if I could give 10 stars I would. I highly recommend this location!
July 4, 2018
Google Public Storage Alyx Santos
It was late in the day just before the office was closed but the 2 representatives were more then helpful and congenial and stayed to help get me set up with a new storage. Bring the 4th of July and I'm sure they had more important plans with their families but instead went above and beyond any customer service I've received. You should be VERY PROUD TO HAVE BABES AND KELLY represent your facility, I know my brother and I have had the great pleasure in their assistance and friendly relationships. Babes stayed beyond closing to assure that I was set up completely and satisfied through our my whole experience
July 4, 2018
Google Public Storage Medardo delos santos
Babes was very helpful, friendly and stayed past closing to explain the whole process.
June 18, 2018
Google Public Storage MIke Hanson
What more can i say about Babes and Alex. They did a great job renting me a storage unit and sharing all the right information about pricing, payments as well as moving and storage supplies i may need. thanks guys see you soon!
June 14, 2018
Google Public Storage lakia mitchell
Went today to get a storage unit and Babes treated me so nicely and was super sweet!!!
June 10, 2018
Google Public Storage Illegal Wanderer
Great staff and this is one of the few with a well maintained building. Horrible corporate policy.
June 7, 2018
Google Public Storage Mike Wilbur
Babes is the best and she always cracks me up
June 2, 2018
Google Public Storage Evins Snipes
Babes was excellent. Great customer service, attentive, and more than helpful.
May 26, 2018
Google Public Storage Scott Milliquet
Babes, Alex, and Thomas were very helpful getting us set up with a storage unit. Facility was very clean and secure. Highly recommend.
May 26, 2018
Google Public Storage Myrna Lofthus
As soon as I entered your office, I was immediately welcomed by a gentleman at a computer. He told me his name was Alex. I responded with my name, saying that I had made a reservation for a storage unit. He quickly brought up my information on the computer while I sat down. He started by having me verify the information on the papers he was sent and asked to see my driver’s license. After that, he asked if I wanted to see the storage unit that was available. While there, Alex discussed with me if I thought the space would be large enough for what we needed. I decided it would be large enough. Then, Alex showed me the lock for the unit and how it worked. We locked the unit, and I was given two keys for it. We returned to the office so that he could discuss options for paying the monthly bill, insurance, and other agreements. He explained the need to have insurance, so I selected the amount that I thought would cover the stored merchandise. I read and confirmed the agreements and decided on auto pay. Alex efficiently set everything up. Before I left, he gave me a card with my access code and a card with his name, so that I could call him if I had any other questions. Alex was kind, friendly and professional.
May 13, 2018
Google Public Storage renato bermudez
Excellent service, Babes put you at ease and very pleasant to deal with.
May 9, 2018
Google Public Storage Heather Brown
Wonderful people and excellent customer service. I never thought I'd need storage and they made the sign up process very pleasant. Very glad I chose them.
May 9, 2018
Google Public Storage robert ratliff
I had a great experience working with the staff Babes & Julie at public storage. They were a great help and very kind. I got a good deal on a great storage unit and I would use public storage again in the future. Coming back from my deployment today. I lost my personal lock on my storage and the district manager Lisa was able to help right away. I'm very happy she was in the office to help me. So big thanks to Lisa!!!
May 5, 2018
Google Public Storage Lori Evans
Babes was great! Very safe and clean facility.
May 2, 2018
Google Public Storage BREANNE BAME
I cannot believe this property and their ridiculously strict policies/rules. Last wknd while looking for the equivalent of a needle in a haystack in my unit I lost track of time and attempted to leave the premises 10 mins after closing (9pm). I was shocked when the screen read "denied; area closed" and the gate wouldn't open... I was further shocked when I tried to call the security company whose name was on the door of the building (which by the way did not lock up and remained open the entire 2+ hours we were stuck there) & after given the run around of 2 more phone numbers that were useless, was told that their policy was to leave my car there and come back in the morning. When I asked how I was supposed to get out they told me to hop the fence!! Wow?! I can only imagine the potential accidents and liability that would follow and cannot believe a corporation of this size would actually state something so ridiculous as their policy!! Adding insult to injury when I attempted to access my unit the next day my code was suspended and a 2nd lock was placed on my door so I couldn't get in. I was reprimanded for not leaving the property on time like a child... Oh and forgot to mention we set off the alarm 4x while locked inside the gate and no one ever came or responded in any way. I will be vacating this property at my earliest convenience... I've rented from several public storage facilities in the past and have never experienced anything like this before... This was not the first time I had my code not work.... They suspended it several times prior for minor things like following someone in the gate without entering my code, or having a friend come up to the unit to help me without adding them to my account or escorting them up.... Wow really? How can you be so strict with policies yet when a break in alarm sounds NOTHING happens... Makes absolutely no sense whatsoever.
April 28, 2018
Google Public Storage Chelsea Sharma
Babes, Thomas and the district manager are so nice and helpful. They went out of their way to help me when I lost the key to my lock. There are a lot of storage places to choose from, I definitely recommend this one!
April 21, 2018
Google Public Storage kaare kent
Babes & Thomas rule !
April 16, 2018
Google Public Storage Amadou Sey
Babes I really appreciate your services and thank you for service me
April 15, 2018
Google Public Storage Jonald Alejandro
Babes and Thomas were very accommodating and patient in showing us around and explaining the different options.
April 12, 2018
Google Public Storage MYKOLA DZOMA
Good price good security safe storage
April 10, 2018
Google Public Storage Theresa Hudson
Babes was amazing! She stayed late and waited for me to make it in time to set up my storage. She explained everything thoroughly and has excellent customer service. She is friendly kind and went above and beyond. Thomas was also very helpful . I would totally recommend this place!
April 9, 2018
Google Public Storage Tony Ramos
March 29, 2018
Google Public Storage pam clark
I have been to a few Public Storage facilities and by far this one is the best. I was in a situation where I needed short term storage for a claim incident that included construction and the people here were great to work with and were able to help me out in a pinch. I would highly recommend using this facility. If I ever have a need for a storage facility this is the one I would be coming back to.
March 25, 2018
Google Public Storage Elizabeth Clark
Julie and Thomas are Amazing!! They have always been super helpful and friendly!!! Would highly recommend!
March 14, 2018
Google Public Storage Otman Erriahi
Excellent place nice and clean andThe people are very helpful
March 13, 2018
Google Public Storage Myra Byrnes
The staff was very friendly and answered my questions. My first impression was a car sales lot. They were quick to say that the unit I was interested in was the only one left. I told them I needed to make confirmation with help to move and they said It may not be available. I explained if it wasn't available then it was meant for someone else and I will look elsewhere. Now another unit was available. Then I felt pressured to do a feedback review. I'm thinking you don't want that from me right now. Your concern and focus is your customers needs. You don't know what someone maybe going through for needing your services. You're a storage facility not a car lot because that's how I left there feeling. Keep up the friendly atmosphere but change the approach and be trustworthy.
March 8, 2018
Google Public Storage Shelby Roscher
I have always gotten good service with public storage. Thomas and Babes were wonderful and helped me with my issue (not their fault but my own). Usually I have to wait a few days with other companies to get back to me on an answer but they only took a few hours.
March 7, 2018
Google Public Storage Greg Lampkin
Babes and Thomas, Babes was terrific and very helpful! The process for getting a unit was seamless and she talked me through every step. Emoyees like Babes and Thomas make stressful transitions much easier. Thanks much.
March 7, 2018
Google Public Storage Taylor Madison
Babes and Thomas were so helpful! They found me the perfect unit that was just the right size for my needs, got me set up with boxes and everything else I needed to move and even did it all with smiles on their faces! I couldn't ask for a better staff to interact with! :)
March 3, 2018
Google Public Storage Cecilia Gonzalez
Very nice manager, lovely Filipino lady , attentive, explained options for possible move from another storage. Gave price comparisons. A very pleasant experience overall and seriously considering a climate controlled unit possibly next month. Place looks clean and well maintained. I better hurry because this property is prime!
March 2, 2018
Google Public Storage Ethio Eritrea Islamic Media
Babes perfect service she helping all my need great customer service now is right okay
February 27, 2018
Google Public Storage Jaleel Fields
Babes, Thomas, Henry service was amazing and very helpful and this is a great location to store your things!
February 26, 2018
Google Public Storage Harrison Hilliker
Normally you wouldn't expect a review on a storage facility to be important, but I think I have a decent story to tell. When I first went through the online registration for rental here it was pretty easy; I picked my time and date for move in and went on with my life. Here is the catch, even after confirming with my via a phone call that I'd be there for the move in time I still missed it, I then made a new appointment the next day, and subsequently missed that also! On the third day (prophetic) I just waltzed through the door and Thomas greeted me with open arms, was really nice about the whole situation and whisked me away in a golf cart to show me my unit and give me the rundown on the property. Thanks Thomas! 10/10 would rent here again.
February 19, 2018
Google Public Storage Yanni Gregg
Great service and Henry and Babes made everything so easy!
February 3, 2018
Google Public Storage Kayleigh Cotton
Babes was super helpful with getting me the perfect storage unit. There were some issues with posting the payment but Thomas was able to help.
February 2, 2018
Google Public Storage Jenny Rivera
Babes was super friendly, helpful and knowledgeable - it was a pleasure working with her to get a storage unit!
January 31, 2018
Google Public Storage lory goldstein
Super! Tom the manager is a 10+.The only problem I have is the 9pm closing times is something I can't work out all the time. That does present a problem for me.
January 25, 2018
Google Public Storage Brian Travis
This Public Storage location! I have been renting there since August 2005, they always treat me very well...Babes, Julie and Thomas are all such great people, the property is very clean, smells fresh, and honestly better maintained then many apartment complexes...Wish I could live there...
January 24, 2018
Google Public Storage S Alexander
Excellent place to store extra stuff. Its clean. The staff is amazing. Come in and see babes thomas or tom for top notch service.
January 18, 2018
Public Storage Don Smith
Do u offer any senior discounts and are there any drive up 5x10 units with electricity?
January 12, 2018
Google Public Storage Kathleen Stacy
January 10, 2018
Google Public Storage Jon Hendricks
December 22, 2017
Google Public Storage Samuel Hirst
December 8, 2017
Google Public Storage Thong Dao
Babes and Thomas are friendly and helpful. The storage is very convenient.
December 7, 2017
Google Public Storage Lindsay Fisher
Julie and Thomas were super helpful! Everything was super clean!
December 4, 2017
Google Public Storage Maria Hernandez
Babes & Henry excellent!!!!
November 29, 2017
Google Public Storage KW
Very nice
November 22, 2017
Google Public Storage KC Stanford
Babes and Thomas are great.
November 16, 2017
Google Public Storage Tatiana Heck
Julie and Thomas were very nice and helpful. Very personable and conversational. Made our move in reservation easy and smooth.
November 16, 2017
Google Public Storage Frank Caddy
Ok, a little unorganized, and they will up your rent every six months. Good for short term storage. It is hard to get in and out with traffic and you may find a semi truck blocking your unit for an hour or two while they unload it.
November 9, 2017
Google Public Storage Abubakar Drammeh
Babes and Thomas excellent customer service and I would recommend everybody to rent here place is clean
October 19, 2017
Google Public Storage bobby zachary
Babes,Thomas, Chris and Josh we are very nice and helpful will definitely come back just because of them
October 14, 2017
Google Public Storage Dane Harrison
Babes and Thomas were great ay and helping me out and getting my storage needs met. They were able to get me a big space for same price which worked out great. Thank you guys
October 7, 2017
Google Public Storage Mitch Malloy
October 6, 2017
Google Public Storage Aaron
Place was pretty clean and secure
October 5, 2017
Google Public Storage Nick Giersdorf
Excellent service and location, couldn't be happier =). Special thank you to Judy, Babes and Thomas! You guys rock.
October 4, 2017
Google Public Storage Ingrid Slizewski
Clean, secure, easy to get to. Friendly staff, especially Babes and Thomas. Reasonable prices. Will use again if we ever need a storage space in Seattle.
October 2, 2017
Google Public Storage Amra Enkhtur
Babes was really helpful and awesome! Definitely a nice lady to talk to
October 2, 2017
Google Public Storage Kaila Rouse
Babes is absolutely amazing and so very helpful!
September 27, 2017
Google Public Storage Josie Olds
Babes & Thomas were very pleasant & knowledgeable & helpful as well.
September 26, 2017
Google Public Storage Cat Daddy
Julie was a great help
September 26, 2017
Google Public Storage Jo Ann Coker
Julie and babes and Thomas Love this place! Always helpful and friendly.
September 21, 2017
Google Public Storage Gabe Hansen
Babes and lutricia were great.
September 21, 2017
Google Public Storage Crystal Besaw
Babes is amazing at this location! Judy who was at the 4600 location is also great - who isn't normally there though. These ladies are so great and took the work out of me finding a great deal for what I needed and went above and beyond in every other way as well.
September 19, 2017
Google Public Storage beef cake92
Great people babes and Rob were amazing
September 7, 2017
Google Public Storage Julie Bublitz
Julie, Babes and Thomas were all so helpful! I needed to condense from two units to an in between size and they helped me figure it out.
September 1, 2017
Google Public Storage Perla Corona
I only needed the storage unit briefly but was VERY pleased with the service specially BABES!! everyone was wonderful to work with, I was just blown away by the kindness and professionalism at the location. I will recommend this place to everyone! Great prices are a bonus, I am a very happy customer. Thank you BABES for always putting a smile on my face and making my day whenever I saw you, you are one of a kind! HURRAAYY BABES!!!
August 23, 2017
Google Public Storage jeramie hardi
Such great customer service from Thomas & Al! They were both awesome and very useful and positive! Thank you for you help in storing all of my clutter! Will recommend these two and this place always!
August 22, 2017
Google Public Storage Korel Tippetts
Great customer service!! Chandra was my main contact with Babes guiding, as Chandra is new to the company. They were both very helpful and happy to answer any questions I had. We managed to go through the sign up process rather quickly and efficiently! The main office, hallways and grounds were clean and clutter free. Thank you both for your help in getting me set up with my storage unit!
August 21, 2017
Google Public Storage Brittany Ferris
Judy was a great help. Very through with the information and showing me around.
August 17, 2017
Google Public Storage Patricio Touceda
Julie and Babes are the best. 5 star service. Thank you for a smooth transaction.
August 8, 2017
Google Public Storage Stephen Espy
Not a fan of the "$1 first month" scam... I always thought that the special move in price of a buck applied to all sizes of their storage units. Well... it doesnt. The $1 move-in special only applies to the storage units that are the size of a closet. Just beware. I don't like doing business with places that mislead the public.
August 2, 2017
Google Public Storage Nicholas Piloto
Great service Babes & Thomas
August 2, 2017
Google Public Storage Obed Hernandez
I had to rent a unit to store my car for a few weeks and this was the closest storage to me. Babes and Thomas were extremely helpful in setting me up with the right unit from the day I got here till the day I no longer needed. I highly recommend them for any of your storage needs.
August 2, 2017
Google Public Storage emmanuelle Rene ortega
The service was amazing babes and Thomas we're great thank you guy
August 1, 2017
Google Public Storage Ron Brown
Julie and Babes did a fantastic job helping me get settled. Thank you very much!
August 1, 2017
Google Public Storage anjelica monahan
Babes and Julie have excellent customer service skills and are very polite and have very POSATIVE attitudes :)
August 1, 2017
Google Public Storage David Li
Clean and new facility. Easy to access. Babes and Julie have been very helpful.
July 31, 2017
Google Public Storage Jason Denney
Judy and Rob were very helpful and clear.
July 31, 2017
Google Public Storage Maura Trejo
Excellent customer service! I'm currently moving from Spokane to Seattle so I'm in between apartments. Ive never had a storage unit so I thought I'd give this place a try. Glad I did! I was running late due to road construction and other problems on my way from Spokane and Judy went above and beyond for me. She was patient and was thorough with everything even though we were limited on time. Definitely recommend! Great first experience!
July 22, 2017
Google Public Storage Kirsten Hale
Thomas is the best and a pretty little unicorn :)
July 18, 2017
Google Public Storage Brad Lakey
Had a great experience with Thomas, Judy, and Kelsey finding JUST the right storage unit for us. They were patient, professional, and quick to get me my unit and didn't waste my time. Rent from these guys!
July 16, 2017
Google Public Storage Melissa Dschaak
Thomas and brittany were so helpful,helped us find the perfect unit for are needs!😊
July 5, 2017
Google Public Storage Hayo M
I definitely recommend this facility and specially Kelsey, she went beyond to help us put the vehicle in storage by pushing it with us to make the customer satisfied. 5 stars is not enough for her service..
July 4, 2017
Google Public Storage 0xSachel
June 24, 2017
Google Public Storage Juan Villa
Lori, Kelsey and Thomas were so kind. They talked to us in spanish because we don't know english. Thank you
June 4, 2017
Google Public Storage Grga Pitic
Great customer service. Clean facilities. 1 star due to 22% increase only few months after signing the agreement even though there are units on sale right now for much less than when I signed the contract. When planning add ~20-25% to the advertised rent as in few months that would be the monthly rent you'll end up paying.
June 2, 2017
Google Public Storage lamin konteh
Babes and Kelly are very nice and are always professional. I always rent from them and they provide great customer service.
May 30, 2017
Google Public Storage Tamara Olhava
May 13, 2017
Google Public Storage Gilbert Duncan
Thomas was superb in getting me set up quickly and situated with two clean side by side units. He was professional and knowledgeable in completing my transaction. Very impressed.
May 11, 2017
Google Public Storage Kimberly Oyawoye
This place is great, Stephen & Thomas were awesome to deal with very friendly. I would recommend this place to anyone looking to store items.
May 6, 2017
Google Public Storage ethan. .WELAN
Kelsey was great. Assisted in my everything I needed
May 2, 2017
Google Public Storage Amanda Root
Julie was awesome! Super helpful and thorough. Would definitely recommend this location to friends and family. Thank you Julie!
April 27, 2017
Google Public Storage Sean Robinson
April 19, 2017
Google Public Storage Jerry Martens
Great experience here! Thomas the manager gave excellent customer service.
March 22, 2017
Google Public Storage elizabeth leisure
Great help. Friendly service. Fast easy
March 16, 2017
Google Public Storage Michael Byrnes
It was an Awesome experience then and just recently upgraded to a bigger unit, Kendra was so sweet and informative and Alexander , well ... what can I say, he's also Tops in his field, I hope they will remain at this facility for a long time as will I, These two individuals have gone far out of they're way to make myself as a customer feel important and special, They both deserve a promotion and raise, I hope they get one soon 😎
February 14, 2017
Google Public Storage Chad
It's a storage place, not much else to say. Staff is pleasant.
February 9, 2017
Google Public Storage Jane Lani
January 19, 2017
Google Public Storage robert gordon
January 8, 2017
Google Public Storage Bill Harrington
Fast and friendly. Megan was very nice and helpful. Thomas was good at directional advice.
December 14, 2016
Google Public Storage * Luzhiantil *
Great storage place for a cheap price.
November 24, 2016
Google Public Storage Paula Winter
The employees were very helpful and friendly. There was plenty of room for my moving company 50+ foot trailer to unload.
November 23, 2016
Google Public Storage Lisa Marie Waxon
I love the convenience of this location and the staff are always friendly and helpful. Professional location. Thank you for your great customer service
November 7, 2016
Google Public Storage Todd McCaslin
October 31, 2016
Google Public Storage Addy Kirchner
Scott was awesome! Love the service and recommend this place!
September 30, 2016
Google Public Storage Chad Melton
Great customer service experience. Fast, friendly, knowledgeable service from Scott F. Greatly appreciate you going the extra mile to help us find the right set up there. It's a breath of fresh air to see old school customer service still in existence!
September 12, 2016
Google Public Storage Sallie Rueter
We are long time customers and any time we have had anything we need to check on, Thomas and Kim and the rest of the staff at this location have been wonderful, efficient, cooperative and quick to resolve any issues. The facility is clean and well maintained and our stuff loves it there! I would highly recommend Public Storage and this location specifically for long or short term storage needs. Thanks everyone at the PS on196th in Lynnwood for your continuing good work! Ron and Sallie R.
August 24, 2016
Google Public Storage Christopher McCaslin
Not much to say other than it was a quick and painless experience! The lady at the front was super friendly and helpful, making sure the unit size I requests was what I really needed, and helping me be on my way with getting my stuff in within an hour of arriving. Thanks!
August 10, 2016
Google Public Storage Jerode Ramsey
There was 2 women with great service. Everything they did was perfect.
July 30, 2016
Public Storage Meghan Joseph
Only stored here for 3 months and over half of our possessions are now destroyed because of the RAT problem here. Today I went to grab something out of the unit and noticed rat droppings covering the unit, our boxes ate through, our couches and bed ate through with piss and droppings throughout. One of our boxes had a sealed bottle of bleach, which was ate through so in turn bleach was poured everywhere, which destroyed all the paintings we had stored. When going to report this to the manager on duty, there was another family in the office who was experiencing the same issue! The office lady was very nice, but obviously was aware of this problem as she was not shocked by either of our stories. Our insurance better cover this, we are not pleased at all. This is our first and last experience with public storage.
July 30, 2016
Google Public Storage Abby Mondesir
Highly recommend! Office staff was very helpful w/ excellent customer service. Can't remember the manager's name (sooo sorry dude!) but he went above and beyond, even remembered my name when he saw me bringing more stuff the next day. Kudos to y'all!!!
July 25, 2016
Google Public Storage Stacy Curtis
My mother Kathy numsen has had a storage unit for 10+ years and has never had any problems. Customer service has been excellent.
July 22, 2016
Google Public Storage Benjamin Jones
Kim and Thomas provided amazing customer service! I've been so stressed about this move and they helped me figure out exactly what size unit I need and got me the perfect space. They were a ton of fun to work with and I couldn't imagine a better place to rent.
June 13, 2016
Google Public Storage William Johns
Kim was professional, quick, honest. Super clean facility, ease of access, and easy to use carts for use of transferring things from truck to storage unit.
June 11, 2016
Google Public Storage troy weldon
Kim was very polite and professional. She was knowledgeable and made my experience very plesant.
June 1, 2016
Google Public Storage Julian CDL Driver
Ellie has shown me some great customer service ... Glad to have my stuff here at this location I feel it's safe . The place is very clean and secure too .
May 13, 2016
Google Public Storage kevin mason
Great storage space for a fair price!
May 8, 2016
Google Public Storage Bee
Very nice place to store your stuff!
April 27, 2016
Google Public Storage Brandon Meissner
The best help I've ever had easy in an out made my day!!! Thanks Lutricia
April 26, 2016
Google Public Storage Maria Finnerty
Heather
April 15, 2016
Google Public Storage Alex Giroux
Heather and Kim were extremely helpful and friendly. Highly recommend.
April 5, 2016
Google Public Storage Rosie Lee
March 30, 2016
Google Public Storage Molly P
Great place to store, Laura was great
March 12, 2016
Google Public Storage Kayoko Flom
This is a great place to store. We have been renting a unit for the past four years without any issues and we recently had to rent a larger unit with a very short notice. Tim provided a great service and support for this transition and it all went very well! Much appreciated your help, Tim!
February 20, 2016
Google Public Storage Rebecca Short
Tammy tammy
February 17, 2016
Google Public Storage Brycen McPherson
This is brycens mother, Krystal. Heather was amazing. Great customer service, friendly, accommodating. My 6 month old adored her. I would highly recommend this public storage to anyone needing a secure place that does what they can to ensure a pleasant experience for their renters.
February 10, 2016
Google Public Storage Evan Emerson
My auto pay was accidentally turned off and Heather was able to contact customer services and waive my late fee which was awesome! -Evan
February 7, 2016
Google Public Storage Veronica Sjogren
Thanks Heather for being extremely helpful and friendly. The boxes you suggested for my peculiar packing project did work out.
February 2, 2016
Google Public Storage Bashiru Kabbae
Heather and grace have been fantastic in helping me get my containers loaded.
January 20, 2016
Google Public Storage Jamie Willis
Heather & Grace are WONDERFUL!!! This is the BEST Public Storage location!! I would NEVER go to another unit. Heather was very helpful with clearing up confusion. Thank you for the outstanding customer service!!!!
January 18, 2016
Google Public Storage Janet Pope
Popped in without an appointment in the pouring rain and Robbie and Heather made it extremely easy to get this task off my to do list. Got a great deal on the right sized space that will help with my moving and remodeling transition.
January 8, 2016
Google Public Storage Christine Lim
My husband had a problem of payment. Babes was helping him and Heather was there and they were really helpful. We have two units in this location. I highly recommend to rent here if someone looks for a storage.
January 8, 2016
Google Public Storage Edward Evans
Had an issue my account this month. I went to talk to Babes and Heather and they were able to help me straighten everything out. They were very helpful and quick. I recommend this place, customer service is great!!
January 8, 2016
Google Public Storage Kyle Odell
So welcoming. Babes and Heather were so helpful. Felt like the family.
December 31, 2015
Google Public Storage Cheryl Nunn
We have had a great experience working with Grace and Heather. Both were courteous, helpful, and responded quickly to questions, etc. After breaking a fish tank Grace quickly responded with broom in hand and was very reassuring that it was no problem. Heather has always been helpful when we've opened and closed different storage lockers.
December 30, 2015
Google Public Storage C mcneil
Wonderful people ! Heather w is amazing !
December 5, 2015
Google Public Storage CC
Always so helpful! I have been assisted by Heather, and she is amazingly helpful and pleasant, it is a pleasure to go in to that particular storage even though my storage is down the street, I am hoping to move in to this particular place very soon.:)
November 12, 2015
Google Public Storage Abby kiplinger
Kim and Marina ARE so amazing! They went above and beyond when I was in a pinch. I showed up with 8 minutes before 6pm, even though they had stated on the phone that they only took customers who need to reserve or transfer until 5:30pm! I really appreciate being treated so kindly, even though I was one of "those" customers who needed to be helped past regular hours. I can't say enough about how professional both of them remained and I would recommend this location to anyone! Thank you Kim and Marina for assisting me with grace! ~ Abby K.
November 11, 2015
Google Public Storage Brian Blizak
These guys were awesome! The other day when I went to my storage unit I got to my unit with a bunch of stuff I had loaded on a kart when I arrived at the unit I realized I lost the key to my lock, I went down to the office there were 3 people I believe their names were Iris, Heather, Grace on duty and immediately help me out they were super personal and friendly. They were able to cut the lock and get me in. Great customer service A+++
October 21, 2015
Google Public Storage Sunny Roskie
Heather was amazing. She made the stressful process seem seamless and easy, and was kind and helpful. I would recommend Heather and Public Storage gladly.
October 20, 2015
Google Public Storage Denver Reedy
A GREAT place to store your stuff! Heather was very helpful during the process. She even took me to a few different units to help me decide which unit would best suit my needs! Awesome customer service by the Public Storage Staff!
October 13, 2015
Google Public Storage Monika Newitt
Grace was most helpful and gave clear information
September 30, 2015
Google Public Storage Mark Perrin
I needed a large space for a short time to sort through my moms household items when down sizing. The space was perfect! From opening my account to closing it down I dealt with numerous associates at this branch and they were all great, particularly Heather, who called me the day after I took over the space to make sure all was ok, and was at the counter when I checked out. She was all about great customer service. I will definitely recommend this facility when asked, and if needed in the future, be knocking on their door.
September 23, 2015
Google Public Storage Corey Smith
Heather at the facility is always extremely nice and helpful. I now have a place to live of my own so i am vacating the storage unit. It has been a great experience. Thanks Corey Smith
September 5, 2015
Google Public Storage Rebecca Haglund
Trent was amazing and very helpful. Glad we decided to choose this location
September 4, 2015
Google Public Storage Melba Mitchell-Ayco
Lauren and Frank are the bestest
September 4, 2015
Google Public Storage Andrey NCS Construction Service
It is a great place to store your stuff.
September 3, 2015
Google Public Storage Josie Orate Pornel
Trent was very professional in presenting the data and unit. He's also knowledgeable and friendly.
August 27, 2015
Google Public Storage Stuart Carter
Always very professional and friendly.
August 25, 2015
Google Public Storage Robyn Scott
I give Trent of Lynnwood Storage a 5 star rating. He was very professional, answered all my questions, and found me the perfect storage space. The space even came with a $1 first month special!! While we toured the facility, I was impressed with the well light wide hallways, and the cleanliness of all areas!. Best part, my unit is climate controlled, so there will be no dampness in the winter months! Thank you Trent.
August 14, 2015
Google Public Storage Bill Kuhn
Heather was very helpful. Quick easy sign up. Thanks
July 27, 2015
Google Public Storage David Torres
Awesome service, Teresa is an expert and very friendly. She has excellent people skills. Thanks Teresa
July 26, 2015
Google Public Storage Tana Knight
Super friendly! Great experience. Teresa was very helpful and friendly. ;-)
July 23, 2015
Google Public Storage neil doh
I have used the facility for over a year, and found it to be clean, safe, and convenient. Yesterday, I moved out. Heather and Mary made the exit fast and pleasant. Thanks!
July 17, 2015
Google Public Storage Angela Hylton
Heather was such a wonderful help today, she helped me get into my storage unit after I broke the key off in it. Wonderful, helpful staff!
June 29, 2015
Google Public Storage Devon Jonson
Teresa is terrific and really helpful and i really enjoyed her expertise and helpfullness
June 16, 2015
Google Public Storage Roo Roo
Very professional staff and an efficient office. The manager, Heather, was specially helpful and understanding of our special needs and suggested ways to make this work for us. Great experience & excellent service.
June 12, 2015
Google Public Storage Cindee Parkins
Trent was very helpful today!!!
June 11, 2015
Google Public Storage Josh Fromm
Heather and Trent were both very polite and helpful and made my visit quick and easy.
May 31, 2015
Google Public Storage Helen Wiswell
Just rented a unit. Trent was very knowledgeable and helpful. There should be a placard at the elevator keypads describing the steps needed to key in the code properly for us newbies.
May 28, 2015
Google Public Storage Lish Love
Trent was absolutely amazing and efficient.
May 27, 2015
Google Public Storage Steven Stewart
Krystal did a great job. Very friendly and informative. Positive atmosphere. Clean, well maintained facility. Great pricing and location.
May 26, 2015
Google Public Storage John Reisinger
I would come back to Public Storage in a minute. Helpful, friendly staff. Got me in and out fast. Great rates and were willing to pro-rate for a partial month. I loved every part of my experience with them. Krystal who helped me was fantastic too.
May 17, 2015
Google Public Storage The David Chronicles
May 15, 2015
Google Public Storage Peter Salama
Trent has the best customer service.
May 9, 2015
Google Public Storage Evie Stark
Super Nice People large facilities and safe neighborhood
May 7, 2015
Google Public Storage Aaron Anderson
Always pleased with Public Storage customer service and very helpful with any questions I have for them. Highly recommend this Public Storage if you have anything to store temporarily or for a longer period of time.
April 26, 2015
Google Public Storage James Longacre
I have been renting a space for a vehicle for over a year. Overall I have found the experience to be pleasant. The staff is always friendly and helpful. Hats off to Heather in particular, she's been just fantastic. She always has a smile on her face and a warm greeting. There have been several instances where Heather has gone out of her way to help out; whether to secure something left behind or to inform me when there were concerns regarding my vehicle. Her help has been invaluable.
April 25, 2015
Google Public Storage Sean Martin
In and out in 15 minutes
April 23, 2015
Google Public Storage RJ Napitupulu (RJ-7)
Awesome friendly service for sure!!!
April 17, 2015
Google Public Storage Phil Jimenez
Trent is very thorough and got Me the right size unit for a great price. Nice facility
April 13, 2015
Google Public Storage John and Jan Ames
Heather is wonderful CSR and a delight to work with in setting up and managing two units for us. Very much appreciate her cheer and helpfulness - outstanding customer support! Kind regards, John
April 12, 2015
Google Public Storage Kat Winthrop
I had an excellent experience! I am extremely satisfied. Looking forward to renting from here for at least the next year!
March 24, 2015
Google Public Storage Mechelle Williams
Everything was explained thoroughly. Just keep in mind that with purchasing a lock and required insurance your first month will not be $1 but the guy was really nice and informative.
March 10, 2015
Google Public Storage sean malloy
I had a good experience. Trent and Heather were very helpful and had good information about the storage units.
February 14, 2015
Google Public Storage Ed Moller
Had unit there over a year and the staff has always been friendly and able to take care of any questions I have.
February 9, 2015
Google Public Storage Gale Pederson
It's been a emotional several months. When I contacted Heather at Public Storage, she was helpful and compassionate and helped me get what I needed done! Thank you District Mgr.! And Heather. A follow up on property, I met Kim! A wonderful representative to Public Storage. Thank you Kim for being patient with me during this stressful time. The team is amazing and I am so grateful for all of you in helping me go forward! Amazing staff and many thank you's to Heather and Kim!
February 4, 2015
Google Public Storage Michael Hoerner
All in all, my experience was quite good. The service provided by Trent and Heather was great. The only thing I found a little unpleasant is that my first month rent of $1 was well made up with the little $20 lock I was pretty much forced to buy. It isn't much money, but there was really no alternatives to the little lock offered to me. I like "win-win" when dealing with others, but having to buy that little lock really offset a bit of the great service I received from Trent and Heather. I recommend this business...just bring your own lock and save some $$$.
February 3, 2015
Google Public Storage Bryan Lee
Helpful folks and good location. Easy access to storage unit
January 25, 2015
Google Public Storage chelsea Stokes
I use it for a month each year to hold equipment, just for a month. Trent and Heather remembered who I was and that it was that time of year again. Feels pretty cool. Easy to get set up and easy to get out of. Love that $1 special!
January 9, 2015
Google Public Storage Cesar Prieto
Heather was very helpful and friendly.
December 31, 2014
Google Public Storage nicmac777
Heather and the other staff are always professional and helpful.
November 28, 2014
Google Public Storage Sheana Freeman
Babes was an excellent customer service representative. I enjoyed my experience!!!
November 6, 2014
Google Public Storage Rory Upton
Heather stayed late for me to make my payment And avoided getting a late fee. AWESOME!
October 28, 2014
Google Public Storage Jennie Chen
came in to rent storage space and did my paperwork with Trent. he was very professional, knowledgeable and friendly. also a great salesman... came in thinking I didnt need anything but then left with an armful of goodies.
October 26, 2014
Google Public Storage Steven Coale
He did fine, a little pushy with products but nice. Easy to understand
October 25, 2014
Google Public Storage Nick bowman
The place was clean and the customer service was fast and polite.
October 12, 2014
Google Public Storage Bob Marshall
Great service.
October 10, 2014
Google Public Storage Nejat Kesler
Very friendly, detailed, fast helpful service. Grwat facility with good rates.
September 13, 2014
Google Public Storage FOTi Families of the Incarcerated
Awesome staff..... very helpful and the manager is very on point.
September 12, 2014
Google Public Storage bev sumanti
Staff was helpful and professional
September 10, 2014
Google Public Storage Justin Meek
Got on the internet and found a deal for first month rent free, and $366 each month after for the largest unit available. Went to the location and signed up with Heather who again explained it would be $366 after the first month. Let me tell you that was NOT THE TRUTH, read the fine print, public storage can raise the premium at any time…….. After month 3 they raised it to $450. I got the run around when I tried to get it corrected and nobody can make a decision unless it’s the national office that can only be reached by regular mail in the year 2014. I would never recommend public storage - 2215 196th St SW Lynnwood, WA 98036
September 1, 2014
Google Public Storage ernie verdugo
I've been renting here for a few months now and I've rented here in the past, its so clean and secure. The customer service as well is top notch I can always count on sheila to help me find the right storage and supplies I need.
August 26, 2014
Google Public Storage Tim Eldridge
Sami and Heather are wonderful and energetic employees. They were very knowledgable and helped me with all my questions. I was able to rent a unit with no issues. They made my experience pleasurable.
August 25, 2014
Google Public Storage Juan Montoya
Brian had great customer service. He was courteous and made every effort to get the job done.
August 24, 2014
Google Public Storage dee kennedy
Trent is a welcome site to your staff..After over 2.5 years with your storages..He is the ONLY ONE who has EVER went out of his way to be helpful to me in finding what I needed to get my storage needs taken care of...should give him an extra "good job" award.. Mr Crane I do hope you appreciate him..He not only helped me but I watched him help 4-5 others also..Maybe you should train some of your other folks to be this helpful.. IT'S GOOD 4 BUSINESS!!!! Dee Kennedy A239
July 30, 2014
Google Public Storage Andrew Austin
I was moving and needed a ton of boxes and Heather and Shiela were very helpful in setting me up with the everything I needed. They went above and beyond to make sure I thought of everything including packing tape, labels, and other materials. I was very impressed! Thank you ladies, job well done.
July 24, 2014
Google Public Storage Norma Dermond
I highly recommend the Lynnwood public storage facility. It is secure, clean, and well-maintained. I especially appreciate the assistance of Heather and Barb. They are great! They both went out of their way (in the rain!) to find a cart for us after one group had taken all of them. They clearly look out for their customers!
May 21, 2014
Google Public Storage Danielle Linares
I couldn't be any happier!!! I called Public Storage to see if they had any special prices anywhere in my area and this great person helped me find an amazing deal at the Lynnwood store. When I got there Heather and Shelia were amazing from A-Z. They wanted to make sure the unit was to my satisfaction, since I had reserved it over the phone, that I had a safe lock, or had all the supplies for any additional packing. They even cleaned a small oil spot in the unit so none of my belongings would get damaged by that and they also called me after cleaning to let me know it was done and they wanted to know if it was to my satisfaction. That all followed by a courtesy call to make sure I wouldn't forget my due date to avoid late fees. I'm impressed!! Thank you both for your help and job well done!!
March 23, 2014
Google Public Storage Ashley WC
My experience at Public Storage has been great and everyone has been extremely friendly. Every time I've had to go into the office, the employees have been so helpful and approachable. Most notably Heather and Laura.
March 17, 2014
Google Public Storage christina dolman
Heather is the most helpful manager that I have had the pleasure to work with! I love Heather and Public Storage! Christina M. Richards
March 14, 2014
Google Public Storage Erika Froggatt
Heather is amazing!public storage is Friendly. Helpful. And convenient. We would love to have light in the unit for when it's dark and we need to get something out during dark hours
March 13, 2014
Google Public Storage lisa flinn
Excellent
March 11, 2014
Google Public Storage Bryon W.
Needed some boxes and other supplies and was helped out by Heather. She was very helpful in directing me to the right things that I needed. Will go back for sure when I need more!
March 8, 2014
Google Public Storage Amy Carnell
I helped my grandmother move some of her stuff into storage three years ago. We come to this location about once a week for her to add and take away items from her units. We have gotten to know some of the staff pretty well. Heather Wildin has been working with us from the start. She has been very helpful to me and my aunts and uncles who come in sometimes with my grandmother. She has also been very patient with my grandmother when she can't seem to make up her mind about her units.
March 7, 2014
Google Public Storage Jessica Miller
Barb and heather were amazing! Without them I would have moved to a different storage place.
February 26, 2014
Google Public Storage David Weinstock
Heather at this location in Lynnwood has got to be the most enthusiastic and helpful customer service person I've ever met.
February 26, 2014
Google Public Storage Alan Carreon
It's great having the team you have at this location. Very friendly people and very knowledgable of their work. Mostly I'm impress of their friendliness. Surpass the costumer service excellence. I'm in the same environment type of service so, I can say that it is a truly excellent costumer service. Bravo!!!!!
February 25, 2014
Google Public Storage Andre Davis
Extremely helpful very polite. Sheila couldnt have been more helpful she deserve a raise. Heather was also very helpful. Thank you
February 15, 2014
Google Public Storage Joe Soares
Heather is the Best. She is very helpful and knowledgeable. My husband was in putting our items in our unit when he needed something that he didn't have with him. He went to the office just as they were closing and asked if they had it and to let her know that the light was going out. Heather didn't turn him away even though they were about to close but asked how she could help. Heather gave him what he needed and said she will have someone take care of the light in the unit also. She is really a great manager. This Public Storage is really good and very helpful. Thank you!
February 6, 2014
Google Public Storage Tiffany Bloss
Heather Shelua was great. I had to make a payment and even though I was 5 mins later after they closed she still let me in and processed my order. This place has always been super nice.
January 27, 2014
Google Public Storage Bin John
I went to my first auction at public storage last week and the manager made it a very easy experience for me.her name I believe is heather..she told me how it works and also helped me in my storage needs..my company has relocated to this area from Denver...because of her and her staff at this location we have decided to rent 2 units in march.for our overstock...thks again!!
January 8, 2014
Google Public Storage Bob Brooks
I'd go with this PS again. In particular, Trent not only remembered my name every time I went in, but he knew the unit number, too. He also was very helpful in documenting an overcharge applied to my account by mistake. Thanks, Trent.
January 2, 2014
Google Public Storage James Randolph
Well worth a little bit extra. Very accommodating. Troy was fast enough for me to be able to catch my flight from SeaTac.
December 26, 2013
Google Public Storage Ron Seman
We needed to rent an additional unit for storage for a temporary need. Troy and Ashley were there to assist. Ashley was helpful to us in taking care of some immediate needs in gaining access through the gate. Thank you.
November 30, 2013
Google Public Storage Jennifer Schillen
I went to Public storage to put my Mom's stuff into a storage unit instead of my garage. Troy was very help and efficient. In the beginning we thought we would need a bigger size, I went to talk to Troy about switching it out, and he wanted to see what we had, instead of just taking my money. He came up and gave us his expert opinion and he was 100% correct. Thanks Troy!!!!
November 16, 2013
Google Public Storage Dale Hylton (NW Tech Geek)
Troy at this storage facility is great to work with and has addressed any concern I might have quickly and promptly. I have multiple units at this site. Thanks for the good service. The place is always clean and the other people are courteous.
November 5, 2013
Google Public Storage Sally Grube
Trent and Sheila were so friendly and helpful! I needed a unit with drive up access as my daughter is disabled and bringing her inside a storage facility while loading and unloading boxes would be impossible. They made everything go so smoothly!
November 3, 2013
Google Public Storage Carol Allard
Trent did an amazing and helpful job working with us the last 2 days. Thank you Trent!
November 2, 2013
Google Public Storage Bevo8
I am very satisfied with my service at public storage. Trent provided great customer service and made sure that my experience was a good one. He was patient, friendly and answered all of my questions. Thanks.
October 26, 2013
Google Public Storage Mike LeMay
Sweet action!
October 26, 2013
Google Public Storage Tarea Lujan
Troy provided excellent customer service and was very knowledgeable. He was helpful and his follow-through was awesome! This facility is clean and well maintained. I appreciate the extra effort they take to provide a quality and safe place for storage. Thank you!!!
October 25, 2013
Google Public Storage Mark Cerenzie
The staff onsite is great. They have been helpful finding us a consignment buyer for some of our furnishings. Always friendly when we visit. They also helped me get a billing issue resolved. Keep up the good work. Thanks for the reminders!!
October 24, 2013
Google Public Storage Eric L
I was helped by Sheila, she went out of her way to make sure I didnt lose my storage and that I was happy. I will recommend all my friends to this location as long as she is there. Thank you Sheila for all your help!!!!!
October 15, 2013
Google Public Storage Bernadette Verdugo
I had rented here a few months back this place was absolutely clean and safe and i say safe because when i came back my stuff was still here. There staff was friendly i had ms.shelia she was nice and really funny thank you for helping us we will be renting in this location again in the future.
October 5, 2013
Google Public Storage Elena Oo
I am happy with my choice of storage space with the help of Troy. I was worried that I have to spend more than I wanted to but fortunately I found the prefect storage space with the price I am comfortable with. Thanks Troy for your recommendation.
September 3, 2013
Google Public Storage Leland Hetrick
Sheila showed enthusiasm and flexibility as she assisted me in selecting a box wardrobe. She was knowledgeable about the accessory products at this Lynnwood location 8/27/2013. I appreciated her customer service skills in this retail transaction.
June 6, 2013
Google Public Storage Boon Chew
I have been with the facility for more than three years and I found the staff here to be very professional and patient. I made multiple calls to the facility to try to resolve some issues and Sheila always maintained a high level of professionalism and patience. The district manager Barrett is also very helpful and courteous - he was able to offer me a good solution to my request that no one else can and as a result has saved me a lot of hassles. The only complaint I have is the sharp increase in rent (close to 33% since I started) but this is beyond the control of the staff.
September 28, 2012
Google Public Storage Mark P.
STAY AWAY FROM THIS PLACE - INSECURE LOCATION - CLUELESS STAFF! Had my unit burglarized sometime beween Aug 25th, 2012 and Sept 14th. The damage to the unit was reported by another tenant. The hasp was cut on the locking mechanism, and a 5X8 utility trailer, a classic motorcycle sidecar as well as nearly $7000.00 of our property was stolen from our unit unbeknownst to Public Storage. The manager has been too busy to review the security tapes and they are unable to give me any information whatsoever as to when my locker was burglarized. 24X7X365 security is useless if they are unable to find a unit being broken into and a large trailer packed full pass right through their gate. It has been a week since I called and nothing from Public Storage. They don't care... An employee informed be that their utility cart was out of service so they have not been able to do their daily lock checks. That explains why the broken hasp and parts laying on the ground was not discovered at all by Public Storage and for at least a week maybe even more our unit was unsecured. Stay away from this facility, poorly managed, insufficient security and absolutely no one seems to care that we were ripped off. No call from corporate, nothing. A zero rating is too generous!