Public Storage Self-Storage Units at 2824 172nd Street SW, Lynnwood, WA

Dora is a very serious and responsible employee who has patiently helped us complete all the steps. Thank you very much!

Dora is the best! She is always helpful, friendly, and kind. Thanks for helping us last week!!! YOU ROCK!

Dora was amazing! Kindest person we ever met, and she's so sweet. Super helpful!

We’ve been renting a storage unit here for almost 10 years and the service is impeccable. Dora in the office is incredibly helpful, sweet, and kind. You don’t always meet nice people these days and Dora is a gem!! The property is well kept and very clean. We highly recommend this storage property.

Dora was amazing. My move was stressful and she continued to be calm and customer service based. She legitimately calmed me down. Thank you PS for your services.

Dora is awesome. She is professional and very helpful.

Public Storage Lynnwood; Excellent facility and awesome staff. Property is always clean and customer service is friendly and available (Dora always takes care of me).

Dora helped me get transferred to a larger space and really appreciate the help

Dora was really helpful, she helped me figure everything I need and got me set up on the app! Great experience. Thank you Dora!

Dora is amazing here! She’s very helpful and here customer service skills are top notch! Highly recommend her to anyone considering! I clean out storage units and visit a lot of storage facilities and this is by far one of the top locations around!

Dora was extremely helpful! I wish more places had people like her. She made it very easy and she was very knowledgeable.

Helps you downsize or someone you love. Need to put things somewhere that is safe? Small business spot?

Great experience, move in is smooth and painless. Had an issue with my 1st unit and the front desk help me get a unit that worked for me!

Dora was really nice and helped me get a cart.

Just got a letter 3 months into our lease letting us know our bill is going up by $120. Probably thought that it was enough time for us to settle our stuff in, and we wouldn't want the hassle of moving it again? Either way, 3 months in and already raising the lease by 25% is nuts, in my opinion. No thanks! Will be moving everything out by the end of the month.

They waited until we moved all of our large furniture in, waited a few months, then jacked our rate up 37%. Very greedy and unethical, as we will have to hire movers AGAIN to move to a cheaper facility.

Dora was awesome! There was no carts in my side of the building and she went out of her way to go out and grab me one. Definitely appreciated her assistance!

I worked with Dora who helped me with an issue with my unit. She was very knowledgeable and proactive in helping to solve my problem.

Easy to get to , clean. Functionable.

My daughter's boyfriend recently lost his mother to cancer.....she had a unit at the location at 172nd in LYNNWOOD Wa.. he was an accessory to her unit and they told him he could NOT have access.....UNBELIEVABLE. THE UNIT WAS PAID ....THE ACCESS WAS GRANTED..THEY HAD A KEY BUT....THEY WERE STILL TOLD NO ACCESS ....WRONG ANSWER ..DO NOT STORE AT PUBLIC STORAGE ...PERIOD

Easy-peasy, even for this tech-challenged Great-Grandma !!

DONNA WAS VERY HELPFUL AND FRIENDLY, EXPLAINS EVERYTHING ACORDING YOUR NEEDS OF STOAGE SPACE AND SHE GUIDES YOU THROUGH EVERYTHING STEP BY STEP. THANK YOU DONNA

Dora has been outstanding! She is incredibly patient and caring the whole experience has been seamless because she looked out for me. Rent here!!

Dora is awesome, your stuff is safe here.

Yeah I go there, yeah it's my storage, yeah they renovated and had some holdup with access but all fixed good, no complaints, overall very good place to store your stuff

The staff here is absolutely amazing! I had a short time to move 6 people across the country and they did everything they could to make it happen and worked with me over the course of weeks to make sure my pod delivery and everything worked out. I highly recommend this location!

This place has the best service and the best deal! Especially, staff (Doug) was extremely kind and informative throughout the move in process. Highly recommend this place.

If you’ve ever had issues with site management, this is the place to come to get it straight, get it right, and to get it fair. The on-site manager, Dora is absolutely amazing. Her knowledge and customer service persona is top notch. She understands ppls issues and does the best at being her. Real life, real answers.

So far so good. Doug was very helpful. Great customer service and fair rates.

Dora is super helpful. She was so accommodating and ready to help when an issue arose with our code. She had everything good to go in just a few minutes. This move has been stressful to say the least and having Dora provide such amazing and friendly service is so appreciated.

This place has really been cleaned up, they're even painting it. And Dora, in the office, is highly professional. She helped me find a cart - thanks!

Love it

I feel safe leaving my stuff here

In February I emptied 2 storage units that I have been renting for over 1 year. I emptied it about 12 days early. Dora the Store Manager said she would manually take care of the monthly automatic deductions for 2 units. On the day I moved out, I once again checked in with Dora. Her District Manager happened to be at this location and asked about my experience. I told her it had been good. Dora removed the automatic payments for both accounts but I am now getting calls that I have been sent to collections. I have left various messages with her staff at this location and have yet to get a call back. I'm not understanding why Dora has not returned my call. I have moved out of state, otherwise I'd drive to the location. Since the District Manager asked that I leave a yelp review I am hoping she will see this and call me back so that we can take care of this mistake.

My husband and I ended up moving during a snow storm and had to store our stuff ,Dora was extremely friendly and helpful. The place is easy to get too and the app is super easy to use. I was very happy and would definitely recommend this place

The Staff at the Lynnwood Public Storage is excellent. Dora, the manager, went out of her way to give me outstanding service. Great experience!

Thank you Dora for helping us to find our storage with our preferred budget. Excellent customer service

Jason was very friendly and helpful getting us set up for our unit

So far so good. I just got my unit. Pretty quick easy straight forward. Dora helped me she was very knowledgeable. She gave me a tour of the property went over everything clear, concise, quick. My 1sr mo tg is 1dollar but you have to pay an admi instruction fee of 29.99 and buy a lock for 20.00 and also carry insurance minimum of 15. And I bought a box so my 1 dollar for first month was 70.00 or so but my regular rate will be 246 or something g like that for a drive up outdoor entrance garage type storage can fit a car. I, happy w it so far. Gate is broke. Right now so you only will have storage access until 6pm u til they get the door repaired and she wasn't really sure when that might be fixed so just be aware of that.. but otherwise everything so far so good. DORA is a gem, personable, professionL full of smile. I recommend this place so far. I can't speak on any o e else that works here but my experience with her was pleasant and i would recommend here and her for sure.. so far 5 stars.. I will re review in a month, upon incident (should anything like that happen) and/ or when I vacate.

After checking on line, I drove to the site to review the property. Dora was there in the office and was very helpful guiding me through the rental process and the policies of Public Storage. After reviewing the storage locker I was happy to sign with Public Storage. Great customer service, location and price.

Concerned about my belongings being secure, the gates are left unlocked during normal business hours. Door to access storage units do not close. There is no light in the storage units better bring a flashlight. Every time I have been to this sight ( during normal business hours there is no staff )

I always have a great experience with the staff. They are very helpful!

Dora was so helpful with all my moving questions. She never gets flustered and is extremely knowledgeable. This girl deserves some serious praise!

Dora cares about her property and the people that rent from her

We rented a unit here. We're late on making a payment by one week, and charged nearly $50 in fees. They waived a portion but still a lot to pay.

Really great customer service. Dora was very helpful and understanding. She accommodated me and in some ways saved my Christmas. Very appreciative of the positive interaction and the customer support that she displayed.

I have a such wonderful experience yesterday! James figure out everything that I need for my first time renting a property here, He goes above and beyond for sure the thing that was the best for me, is because it was fast!!! The system is very quickly and effective to set up!

Dora is a wonderful person to work with and be around every day as I unload and load my packages I appreciate her for making it easier for me to work around in the storage unit!!!!!

Dora is great! She always has such a cheerful attitude and is ready to help in whatever way she can.

Property STOLEN, don't trust this place! I paid for my car to be stored here - I assumed it would be safe, given I was paying for this service. I came back only 2 months later to find that my car had been vandalized and roof rack was entirely stolen including items inside. Never never use this place. Public storage claimed zero responsibility. Very sketchy. They don't even have cameras except at the front gate!

They are so nice and they listen to me if I have concerns

While Dora is very nice and helpful. This was an awful experience! Read your contract carefully and do not just trust what they are saying. I'm am highly dissatisfied with Public Storage and not the management. I will NEVER rent from Public Storage again!!!!

Very helpful folks. Dora was amazing and very helpful. She walked me through all the options and really helped out. 5/5 would recommend this place.

Everytime I come to pay for the storage unit its always closed, on break, or will be back shortly and I like paying in person so I dont know why there closed all the time on normal business hours they are always taking breaks left and right. The last 2 days I have been there the "we will be back sign" is set at 2pm and it wasn't even 11am yet. I call and tell them I will be on my way and they say they cant guarantee they will be there. Rent goes up every year. And they are definitely on time with that and there for that.

My unit got broken in to and when they called to tell me they couldn’t leave a voicemail for whatever reason, and they never called again. Sure they put a lock on my unit, but they never tried to call me again or anything. I didn’t find out my unit got broken into for over a week.

This is a great place to rent a storage unit from! Staff was extremely professional, efficient and helpful! The site is easy to get to from both I-5 and 405. And you got to love it! Bluetooth remote Gates Right from your cell phone!

Manager Robin was super helpful and helped me picked out the perfect unit for me and made the whole experience very pleasant. Thank you Robin!

Where are the carts? I wasted an entire day driving up and was unable to unload.

Dora was AMAZING!! She went above and beyond!! So happy to have her to help us!

I had rented over 5 storages in the past few years. Dora is the BEST storage manager I've ever met! She is extremely friendly and helpful. Highly recommend!!!

Dora is awesome and VERY helpful. We ran into an unfortunate situation moving out AFTER the first of the month and found out they only pro-rate the storage fees when moving in. Not happy about having to pay for a full month when we were out of there on day 2! UPDATE 4/16/21: Public Storage reached out to us and has offered to pro-rate the month. The Lynnwood, WA facility has been great and we will still have a storage unit there for a couple more months. Increased from 3 to 5-star rating because they cared enough to make it right. Thank you! WILL LET YOU KNOW WHEN WE SEE THE CREDIT COME THROUGH. 5/15/21: We are good and would use Public Storage again.

Dora was great. Helped me figure out billing issues within 5min.

I would just like to mention I recently moved my stuff here and Dora the property manager was FANTASTIC in helping me with a major dillemma/mistake made solely on my part, having initially moved accidentally into the wrong unit, she went out of her way to make resolving it as smooth as I could ever ask for! Keep up the super awesome customer service Dora!! 10 stars if I could give that many!!

My experience has been delightful! The online registration and contract process was so easy and simple and quick to do. The manager Dora is a bright light and is so helpful, welcoming, kind, resourceful, and was a joy to work with. It shows that she really takes pride in the property she manages and strives to provide a great experience for her renters. She answered all of my questions and showed me where everything was located like carts and bathrooms, etc. I just got the opportunity to see her again at the office, and once again she was so helpful and really brightened my day :).

The place was kept up nice and clean and the lady (Dora) was very nice and accommodating .

Dora was so helpful and kind when I came in. She keeps the place clean and tidy too!

Dora was great and very helpful. I highly recommend this place.

I had a great experience with Dora. She was very helpful in answering all my questions. She is an asset every company should have.

Extremely great experience! Dora was incredibly helpful and courteous!! Helped me when I really needed the help and even helped me park my RV. Outstanding service!! Would highly recommend for anyone to use Public Storage, especially this location, ask for Dora!

Have used this facility many times throughout the years and have never had a problem. Dora is exceptional at managing this property and I would have no hesitation in referring anyone to her for any storage needs.

Recently needed some storage space after downsizing. Did my reservation online early morning and as soon as they opened, we received a call to review our reservation. Dora was Extremely helpful and friendly on the phone and when we arrived. She walked us through the property and showed us options and answered all of our questions. Would highly recommend. Thank you

Such a great experience. Dora did a fabulous job. I couple bent doors otherwise I would have given 5 stars. Thank you Public Storage.

The world needs more Doras! Friendly, helpful, knowledgeable, attentive, really listens to you. Could not have had a better move-in experience

Dora was great to work with and very friendly. She walked me through the process from start to finish and got me everything I needed to be move in ready. I would highly recommend this location. Dora was refreshing after I visited another location earlier that evening (Highway 99) and she turned me away by trying to price gouge me.

Betty was super nice. She helped me understand what I needed and the price was cheaper than the other storage places in the area.

Betty was a huge amount of help and got us all settled quickly and easily. We can't thank her enough for all of her friendly help!

Dora is so helpful and nice! She always goes above and beyond for her customers.

I made a reservation and it was easy to complete the registration too. Betty was nice to me and showed me to my unit. I recommend it.

I had a great customer service experience. Dora was very friendly, and knows her job. The property looks great as well.

If you lose your keys to your lock and you have bolt cutters or drill and I have replacement lock will I be charged a fee?

I reserved a 10x10 unit that was "on Sale" using their online only price and spoke with their property manager twice on the phone confirming details and completing check in. When I arrived with the Uhaul I had rented, the man working said they did not have the 10x10 space for me. He offered to rent me a smaller unit for the same price that I had reserved the 10x10. When I let him know that I needed the full space, he offered to transfer my rental to another location a few miles away, which I said was fine as long as the pricing I had signed up for was honored (especially since I still had the Uhaul with all my belongings and needed to empty and return it). He had some difficulty using the his computer to complete the process which led him to calling a guy (I'm assuming at another location) to assist - especially with honoring the initial reservation price I had. He said everything was taken care of, he was calling the new location to let them know, and I could head over to the new location (on Mukilteo Speedway). When I arrived at the new location, the lady at the check in desk let me know she did get the phone call about the transfer but a "manual entry" for pricing was not possible and that they would have to charge me their normal price for a 10x10 unit (which was double the price that I had reserved at the location on 172nd St SW). Looking online at Public Storage unit prices, every location within a few miles was at least 25% more expensive than what I reserved and confirmed with the original property manager. I decided to find an alternative that was not Public Storage. At the time of writing this review, this location at 172nd shows a 10x10 unit being available for 44% more than what I reserved it for.

I have a unit here and this place has been pretty well maintained. Dora has been very helpful and nice every time we see her. Betty has been helpful too.

Friendly and helpful. Thank you Dora

직원의 고객을 위한 친절함 좋아요

Stopped to ask questions and see some sizes. The young lady (Dora) that runs the place is wonderful and so very professional. She knows the business and cares about her customers. She surely deserves a raise!

I needed to upgrade my storage unit to a larger one. The young lady who was in the office was a real gem. Her name was Deanna and she helped me get the unit I needed and made sure that I got the best rate that she could offer me. Could only see the smile in her eyes due to the virus issues (mask) and you could tell that she really likes helping others. Thanks Deanna.

Dora was great, very pleasant and helpful.

Dora was great, even in these uncertain times, she was very friendly and accommodating..

Dora did a great job helping me set up my storage unit. She made everything very clear and answered all my questions!

Quick and easy! Dora, the manager, was very thorough and friendly! She called right after my reservation to set up a time to pick up my unit. On the day of pick up i was in and out in less than 30 minutes and all good to go! Made the whole moving process less stressful!

Everything went smooth, dora was a great help, helped me decide on a smaller unit that worked for me. She was super nice and very professional.👍👍

Friendly and professional

Dora was very helpful and quick to get us the storage unit we needed and we really appreciated all the help!

First of all Jeff the manager is an angel and was so sweet and helpful on a day that was crazy for me. I reserved onlined and he got me in and out of there pronto. Great storage location - coming from Alderwood Mall you have to take a left turn right there and that is a little ify during rush hour but other than that the location is perfect. My unit is a 5 x 5 inside unheated closet. They keep the place clean from what I have seen so far. The only negative was - and I may have missed it - they need a trolley on the inside units so you can take your stuff from your car/truck to your unit quickly.

They have risen the price two times without notification and refuse to give a proper reason for it. What started out at 45 a month is now 66 a month with no notice. Shameful business practices and inferior customer service.

Thank you Dora for helping us find the right storage unit. We appreciate that you take special attention to security on this property.

I was with this facility for years, and my experience was largely good. The on site staff was always helpful when I needed it. The current manager, Dora, was particularly pleasant! I would definitely consider storing here again if I needed to!

Doris is doing a great job.She looks out for our stuff and is always smiling and friendly. She always waves hi and good bye Thanks Doris.

Dora is the greatest!!!

This location met all of our storage needs. Dora was wonderfully helpful. She made sure we had the right size unit and had a great attitude!

DO NOT GO HERE AT ALL. I feel as if I was robbed and lied too do not go here. I had fallen on hard times and currently unemployed on unemployment and got a call from Brandon yesterday about how my storage unit was going to be auctioned off tomorrow and I explained okay I can make the payment tomorrow morning should be before 10 a.m. because that's when my unemployment gets direct deposited and he said okay I will add a note on there and as long as it's before 10 a.m. I would be able to prevent it being auctioned off because the auction started at 10 well 9:38 a.m. today I got paid and could not get online to make the payment so I attempted to call to let them know hey I'm on my way to make the payment in person they didn't answer like always they never seem to answer again called probably another eight times left voicemails pleading with them because I was on my way there I show up just a little bit after 10 and come to find out the unit is sold already the auction literally just ended and Brandon was there and all he says I'm sorry I'm so sorry. I am so frustrated and upset because my cousin who sadly took his own life last year I didn't get very much in terms of his possessions but what I did have was extremely important to me and not to mention all the other sentimental stuff that's in there it's stuff that is not replaceable I mean I don't care about the replaceable stuff but the irreplaceable is what I care about I just feel as if I was lied to and then robbed of my things I have put in a call to the district manager Jason wilsey if I even get a call back but I hope I do because somehow some way to rectify the situation and fix it so that way nobody else has to be put through what I'm being put through right now this is just not right to do to somebody

I cant thank Dora enough for all her help. She helped me get the items i needed to move as well as obtaining a unit for my needs. Dora has the best attitude and super friendly. Thank you Dora for making my move way easier.

Dora was good at helping you on move in

Fantastic facility! It may be a little older but it's clean and well maintained and secure. The manager actually lives on site. The staff was out of this world friendly and helpful. McChelle, who helped us, was amazing and answered all our questions and showed us the size unit we were considering and made sure we had the relevant information we needed to make our decision. When we went in the next couple of days to get a unit, the guy on staff was great! We got exactly what we needed and couldn't be happier. We've used other facilities in the area before but Public Storage has the best prices by far! They're also really convenient for us to get to - being a hop, skip and a jump from where we live. Totally recommend them!

We are currently renting at the Lynnwood Public Storage and couldn't be happier with the service we have received! Dora is the sweetest and most informative manager we have ever gotten to work with when it comes to renting a unit; she is through and friendly and made sure we were comfortable and knew exactly what our lease and charges entailed. We could really tell she was invested in her customers and providing the best services and finding us the proper size unit for what we planned to store. The layout of the property is clean and well kept as is the inside and we never once felt pressured where up-selling is concerned. Pricing was fair and we are very happy with our experience thus far.

This is one of the friendliest places we've been to. McChelle (yes, that how it's spelled) showed us the size unit we were looking at, talked to us about storing and locks, and finished by mentioning insurance for our items. She was super helpful and friendly and the storage park, while not fancy, was clean and the units were more than secure and adequate. Finally, the price was the best we've found and that cinched the deal. Totally happy with finding them!

Adriana was so helpful!

Excellent customer service from Adriana! The renting process was simple and I will definitely use this place for my future storage needs.

Adriana is so helpful and nice.

Excellent experience here with a new unit. Adriana went out of her way to make sure I was taken care of. Would definitely recommend this PS!

We found a good price online for this location. Dora, the associate who helped me was the best customer service I have received ever, when it comes to this types of businesses. She was very professional at the same time very nice and friendly. She explained to me everything I needed to know very clearly and easy to remember. She is just simply the best. When it comes to the storage itself, the location was very easy to find and drive to. I had no issue with the gate, so far anyway. Once you get passed the gate there is enough space for multiple cars to pass through. Inside the building (coz our space was an inside unit), inside is very well lit and ventilated. The place is very clean as well, inside and out. i highly recommend this Public Storage location in Lynnwood, WA.

Great storage. Most definitely recommend it!

Adriana

Adriana is awesome individual and amazing at job, she is very customer service oriented and always welcome people's with respect and dignity. She's very knowledgeable of her job duties.

The manager here is awesome. She is always very helpful!

Dora is a very good help. She is always helpful and always makes sure I have the info I need and is always willing to help.

I would not advise anyone to rent here. I have rented here at this property for over 2 years and each year they have raised my rent. This year they raised it from $134 a month to $171 a month, that's 21.6% in just one year. I am a good tenant, always pay on time and keep a low profile. God only knows what they will try to do next year, but they are going to have to do it to someone else, because I won't be here. When I requested a lower rate of $162, they refused. I had gone online and found that they were renting the exact same space as mine for $162 a month and the first month for $1.00. I suggested that they give me that rate but they declined. When I said I would move to that space, they said that rate was only available to new first time tenants. All I can say is, they are not interested in taking care of their existing customers, so don't be one. They lure you in with special offers then rip you off over time. Now that I have addressed their greed and deception. Let's talk about customer service. I have a 12X12 inside space with power. When I moved in the electrical light fixture was broken. I thought, well the previous tenant broke it and it would be repaired in a timely fashion. Wrong, the work order took over a year and a half to be acted on. I had to make the request 5 times to get it done. After about nine months I inquired to a woman manager when she thought it would be done and with a nasty attitude she says to me, "The work request is in what do you want me to do about it." Now 3 weeks ago the motion sensor lights in the hall have gone out and you can't see to unlock your space. Talking with the current manager (which changes all the time) she was creative and said I know the lights are out, so I make sure to take my flashlight with me, LOL. This place is a zoo, in all the time I have been here, I have only met one, helpful, caring person and he did get the light fixture fixed. He is not there any longer, probably didn't fit in. My friend just read this review and ask me why I didn't mention the rodent droppings and rat traps. I guess it just slipped my mind. If you plan on storing anything that a rat can destroy, better think twice about storing it here. Lets just call me very disappointed. I have used this company many times over the last 20 plus years and I have never been treated this poorly. Stick a fork in me cause I am done.

Very helpful! The Beautiful Dora was a huge help with mine and my families move! Supplied us with moving products that were cheap and a very spacious storage unit :) I recommend the storage unit to everyone!

Dora was very nice and helpful. We walked in and less than 45 min later we were on our way to storing our stuff

Dora was very helpful from the time she called to confirm our storage, to explaining everything in detail with the unit, all the costs pertaining to renting and offering many available products for our needs. We will definitely recommend anyone looking a storage to go see Dora.

Dora is the Best! Very friendly!

Came back to Public Storage after a few years, and the Customer Service is still pristine! The Manager was very enthusiastic about touring the grounds with me and helped me figure out what essentials I needed for my move. I'm looking forward to commiting to Public Storage for all my future storing needs.

Property manager, Dora, was very pleasant to speak with about the property. She presented me with a few questions to make sure that my decision in leasing the unit I inquired about was the right size. Dora was very thorough when going over the contract.

Dora was absolutely amazing! Moving is always stressful. She made my move easy and quick.

We had a great experience here, everything was simple and convenient. Always had assistance when needed and Dora in the office was super helpful when we vacated. We couldn't afford the price increases but wish we could have stayed.

Dora was great. Answered all questions. Very knowledgable. Glad I am renting here.

Dora was helpful and kind, she had all the answers and made the process of renting a unit easy and understandable. I was able to schedule an appointment from online and got a call back quickly. $1 for first month and $24 for set up and $25 for lock all together was about $60 for first month but well worth the price to keep my belongings. cost way more than that to re-purchase everything!! thank you Dora and Public Storage.

Great price and exceptional service! Dora was amazing to work with.

Natalie was so nice to me and helped me with all my needs. I'll definitely refer my friends!!

Reasonable rates and Dora was very welcoming and informative!

Dora was very helpful and pleasant in touring several units so I could choose among them. She is knowledgeable and thorough in her explanations and answering questions. Prices are very good at this location too.

Nice, clean facility. Dora was exceptional and provided awesome service. Would definitely recommend this location.

Vry

McShelle was so very helpful, from the phone calls in the am to the appointment we had set later in the day! She was very thorough and helpful and genuinely cares about people and likes to help others. She’s very patient and kind. The experience was pleasant and didn’t take much time at all. I highly recommend this place. Thank you, McShelle!!

Dora has been a pleasure to work with. I have been renting here for awhile and is always helpful and friendly. I have witnessed her with other customers and her customer service is excellent. Thank you Dora!!!

The people in the office are extremely helpful. However the promotional deal is great to start, but then hikes up in cost after expires.

My experience with the help of Dora was higher then expected as she implemented superior communication skills that reflect customer service and integrity, putting the customer’s experience as a top priority as an ethical employee that makes most employers are not able to find. THANK YOU DORA!!!

Clean facility, decent prices, and front desk staff, Dora, is always helpful and friendly!

Dora is so professional and really cares about her job. To follow up before my appt. and her knowledge and personal customer service during check in. Top notch!

Dora set me up with the rental. She was efficient, thorough... perfect. I am confident the rental will meet my needs.

My experience with Dora at this location was excellent! She was very attentive and pleasant overall. She was very thorough and answered all my questions. She seemed very genuine in wanting to help me get the right storage space for my needs. Even though I was just there to rent a storage space I enjoyed the time spent :) The visit didn’t take long either, I felt everything was done in a timely matter.

Dora is EVERYTHING that is right in the storage industry. She is helpful, friendly and efficient- which makes this property really stand out! I hope that Public Storage appreciates what a great employee they have. 5 stars ⭐⭐⭐⭐⭐

The lady (Dora) at the front desk was very professional. She rendered assistance in arriving at the right size storage solution for my items. She called ahead of time to verify and schedule my appointment (Very helpful cause I did forget to adjust timelines after my schedule changes. I recommend this place to help any life transitions or manage life events. (New Job, Going out of town, or in between homes and need temporary storage.) They also store vehicles. 1st Month is free. Location is central. You can't beat it. Thanks Dora !!!

Betty was very helpful and accommodating

Ken is a nice guy and very helpful. All in all Public storage as a company leaves a lot to be desired but the folks who run this location are good people.

Have been with this property for a few years now and they are awesome! Better than any other place I have been. Dora is AMAZING and is always super helpful! If not for her I would have moved to a closer facility. Thanks Dora!!!!!!!!!!!!!

Dora was very helpful. She made the move in process very quick and easy.

This place was extremely helpful, efficient, and provided a good moving experience. Me and my girlfriend came in to get a unit from the front desk lady Dora after reviewing rates from other places. First of all, she answered all of our questions and was very helpful with our position. We got a good deal and were in and out within 30 min. Second, we laughed the entire time. The only thing I did not enjoy was that you have to get insurance on the unit which was 11 a month. Super simple and a good experience.

Avoid this Public Storage location. They failed to maintain the property and the building. Our unit flooded, ruining everything inside.

Dora is amazing! I stayed with them for almost a year with no problems what so ever :) the units are the perfect size and clean. Her team is friendly and she goes above and beyond her duties to help her clients. I totally recommend this public storage to others!

Dora was very helpful and informative.

Dora was a pleasure to work with and handled the paperwork quickly. Clean facilities and easy to sign in or upgrade storage

Dora was great! Answered all of our questions and had a smile while doing so! Was super helpful and even recommended us to buy a mattress bag to protect our stuff! Great experience.

Place is looking way better than prior years. You can tell they are spending money to make it look better. Thanks for making it an easy choice to stay, we can tell you guys care about your clients

This place is great, and particularly Dora at the front desk, was very kind, professional, and very helpful. Highly recommended!!

Rented at Public Storage twice now. This time around worked with Dora. She was very thorough as well as fast and mindful of our time and zoomed through the process with great efficiency. She also advised us that rates periodically change but assured us that our rate will not change for at least a year. Four months later we got slapped with a 50% increase!!!! All she could do was smile and apologize. We were deceived and are very disappointed. Can't wait to find out plan B and get our stuff out of the storage without ever looking back.

Dora is this warn welcoming lady at the front office who gets out of her way to ensure you are super comfortable with what you are getting and is quick to check you in.She has this amazing listening skills and just being present to the customer.Welldone!!

This was my first time renting storage space. The place looked clean, well lit and secure. The person running the office, Dora helped me quickly get through the rental process and made sure I had everything I needed.

Dora is absolutely amazing! I had to put my mom into hospice and settle her storage account that was past due. Dora worked with me and her DM is awesome as well for expediting the legal side so we could clear out my mom's place. Dora was the one who made sure we were able to get it done!

Babes, helped me to get the right storage unit to store my stuff.

Dora was an excellent help, got me in and out of there within 20 minutes and had the perfect drive up unit for us. She was very personable and was able to multitask like a champ. Best storage experience I've had!

Dora was very friendly and professional. Clearly she knows her job very well as she answered all my questions with ease. The location is well kept and clean. I would recommend this location to anyone in need of a storage space.

Babes did a great job. She’s very helpful and nice. Highly recommended.

I had a very good experience! Ken was very helpful and friendly! The facility could really use a golf cart to drive the customers around the grounds to show the units!

Great place and perfect customer service which, only made my move so peaceful. Thanks Michelle

Great place!! Had everything I need!! Dora was great!!!

Dora is one of the most exceptional worker at this location. She has great qualities and treats her customers great. She is awesome

Mudah di temu kan

Unbeatable price, perfect size, easy access.!! Thank you, Ken for listening to our needs.

Excellent customer service by Miss Babes. The location and price are awesome for my needs. Clean storage units and with easy access.

online price was way different then actual price. Manager is nosey and nit picks about every little thing. They play games, lock you out of your own unit, this place is a joke! Do not rent here

Berapa sewa per bulan atau tahun ?

Had a pleasant experience renting a space here. Clean, well lit, warm (in the winter), and safe. Management (Dora, usually) is helpful and nice.

Babes was awesome my name is monte she gave me her umbrella and everything

We worked with Dora at this facility to rent and move-in. She was great...knew all the relevant info, moved us through the process quickly, and got us on our way. Happy to recommend Dora and this location.

Never have I ever got a month for $1!!

Julie is a down to earth person and understands the needs i am looking for while being very polite and friendly

Julie helped me out with getting setup in a unit and was super helpful. She answered all of my questions and would definitely work with Public Storage again.

Julie and Dora were a great help. Property was clean and dry. Didn't have any issues

Julie and Dora are great. Thanks for the help!

Dora was very helpful and made the whole experience very easy! I was really satisfied.

Dora was polite, efficient and patient. Good employee!

Excellent location. Close to Fred Meyers and other stores. Close to Costco and both I-405 and I-5. Front office staff, especially Dora, ---friendly, helpful, thorough with her explanation and detailed in her explanation of the rental contract. Highly recommended.

Erin was THE BEST!! I needed same day storage and she helped me navigate everything so fast. Recommended to anyone!

Very $$$

Within less than seven months I have rented here at this location twice! My first experience a guy named, O has helped with a great spirit and gentle caring way. My second visit was today with a woman named, Dora. Her energy and the way she carried herself was gentle, caring and well-mannered. Dora has helped me not only with the storage room but helped me save time to go searching for another storage somewhere else. She has a great personality and a natural way to care for others that are coming in stressed about moving out. I went in with a feeling of sadness, stress and anger about my life circumstances but the weird thing is I left feeling somewhat of those feelings being lifted in a positive way. Thank you for awesome customer service... thanks for actually caring.

My stuff is safely securely stored some of it's a mess I have Avalanches sometimes I'm working on Pershing some items donating clothing whatever I can get rid of

Dora was excellent with helping us with any questions and getting us set up with a unit. She is very friendly and knowledgeable! I would definitely recommend this public storage to anyone!

This is a great public storage location. All the employees here are really friendly and helpful, especially Dora and Aaron they are the best.

Just started the special $1 for first month. Great customer service and up front about additional charges.

This is a great public storage location. All the employees here are really friendly and helpful, especially Dora. Dora was really helpful in making sure we had the right size unit and everything else that we needed for our move. If you need a storage unit in this area, go check them out.

Dora was very friendly and informative. Made my experience quick and easy.

Cindy and other ladies in the office excellent great customer service at Alderwood Public Storage

Dora was very helpful. She answered all of my questions and got me into the space I need. Her customer service skills are great!

Used a unit here for about 2 weeks. Capitalized on the special for first month discounted. Dora helped us set it up and get situated.

Who knows where this is?

The mighty O was amazing and very helpful. I would recommend to all my friends and family. He has some of the best customer service in the state of Washington.

Dora is the best !!! I love her :)

Great place to visit!

Found a deal online and signed up, was promptly called by O. (One of the property managers onsite) to set up an appointment. Went in the next day to fill out paperwork, worked with O again and he was very helpful, friendly and was very knowledgeable about policies, products etc and able to answer any questions I had. Made great suggestions on moving products but didn't push them hard on me as some people do which was nice. I did end up buying a couple things I hadn't thought of based on his recommendation. He had me in and out of there in about 20 minutes. Have been to more updated storage facilities and this place is a little cheaper plus the customer service makes this place worth it!

Great service, Cindee was awesome and super friendly!

Cindee was an amazing help and so sweet! The customer service was amazing and we got exactly what we needed! Definitely recommended to anyone who needs a place for storage!

Another 10% price increase, for what?

Judy was wonderful!

Liz was very personable and provided me with great customer service! So happy to have rented a storage from here and reasonable prices!

Convenient.

Friendly staff, but storage is a bit old

Good fast and easy service scott

I have been renting from the Lynnwood Public Storage for almost two years and it has been a great experience from day one. As a contractor I rent a very large unit to keep my tools as well as building materials and I usually access my unit multiple times a day. Dora, the lady that manages the property is absolutely wonderful. She always has a big smile on her face and greets you with an enthusiastic wave or hello when you are entering and exiting. The property grounds are always very well kept, organized and clean and if you ever have a question or concern about anything, she will address it immediately. There is a new guy named Gary that has been working there for the last couple of months and he's been a fantastic addition to their team. Gary takes complete ownership in everything that he does and he always goes out of his way to make sure that everything is perfect around the property and at all times. I highly recommend to anyone who is looking for a good storage facility in the Lynnwood area to definitely visit Public Storage in Lynnwood, you won't be disappointed!!!

Just found out im moving next week so its been stressful to find items to protect my valuables. Gary Nelson was very helpful and had some good ideas how to protect a "60 inch Smart TV", multiple mirrors, and a brand new bed set. I wish I came here first due to myelf having bad experiences with other storage facalties in the area. I will be telling my friends and family about the 5 star service I recieved and will definitely recommend you guys.

Not as modern as some of the other storage places in the area (wood floors, less 'sealed' than new units), but perfectly fine for most storage, and definitely the best prices for the area. Service is EXCELLENT - Dora was friendly, professional and knows what she's doing. Would have given 4 or 5 stars but they wouldn't let us park our truck close to our unit for a few hours. (It would block one of the two paths - cars would have to go 50' to go around.) I had hoped they would make an exception for a few hours. Still, great price so we'll deal with a little extra walking to use this place for a few months.

Scott was fabulous at setting me up in my new storage unit. It was painless and quick.

Dora was very helpful and professional

Dora was awesome! She took her time explaining the terms fully and concisely. She was polite, respectful and knowledgeable. She took me to my unit and made sure I would have room for what I would be moving there. Everything was easy. And, i got a great deal on the first month.

Perfect location for us. Property manager was very friendly and helpful. Good clean storage unit. Fantastic customer service.

I wants sure exactly what I needed from my storage unit. When I went into the office to inquire about a unit I was greeted by Dora. I told her what I needed to store and she helped me pick the perfect unit and suggested some supplies that they had on site to help me as I packed. Really a great experience, I would recommend this place to anyone.

I found a great deal on a unit while browsing online. I was able to reserve a unit and was promptly contacted by the property manager, Dora. We agreed upon a time when she could show me the unit. When I arrived, I was immediately greeted by Dora. She was very professional and helpful throughout the process while maintaining a friendly demeanor. We verified everything was in satisfactory condition and/or working order before signing any papers. The on site store has all of the storage accessories one would need. Available auto pay option is highly convenient. First month rent is 1$

Staff were very friendly and helpful. So satisfied.

Great customer service, informative, and helpful! Thank you Alexis and Dora!

Alexis is the best, she so funny and give the most amazing customer service ever!

Dora is wonderful

The site manager Dora is very helpful and I appreciate her patience. The location of the facility is close to high way I-5 and it is very convenient to get around.

It was an amazing experience, very happy with them!!

Dora was an amazing help with finding the right size unit for us.. AMAZING JOB, love her!! Will definitely recommend this facility.

Everything was great.

Dora was FANTASTIC help :)

Great customer service - Dora is super helpful! Overall awesome location!

Dora was super nice and helpful

Dora was extremely helpful and professional. Great first experience!

Easy & affordable! Thanks to Dora, we're all set!

Great customer service and super low rates! Dora was so helpful!

The property manager, Dora, was very informative and great customer service. Pleasant and got the storage space I needed.

Dora was absolutely awesome...

George helped me by getting me into the storage unit that I needed. Thank you public storage.

Babes and George was helping me get a new space they both showed me few units they are amazing and great customer service I will recommend this to everybody

Babes and George were very helpful to me, with excellent customer service. They worked with me to call customer service, and help me with negotiating my bill. They were pleasant and speedy with help on my situation.

Babes and George did a great job showing me the unit and getng me the supplies I need. They were super friendly and made the experience enjoyable. Two thumbs up!!

I love this location! Very close to the freeway with easy access. Trent is always extremely kind and helpful. He is always more than accommodating and always is happy to help. He goes above and beyond and always is friendly. Very good customer service!

Helped me store my things while looking for a new place.

This is the perfect location and friendly knowledgable staff to meet your needs. They have secure units that I would recommend.

Very friendly staff

Trent and Deanna were a great help in finding a storage space for my stuff. They answered my questions. Both were friendly and professional.

Made an appointment for 5:30p and traffic kept me until almost 6p but Trent was still super helpful even though he was just minutes from being off for the day. Showed me the unit, walked me through the entire process and just made it so easy to get exactly what I needed! He spent an extra half hour making sure I was satisfied and had no questions. Super happy with my choice of Public Storage!

Trent was an absolute joy to work with. He was happy and very helpful. I look forward to working with him . Thank you for hiring such a great guy.

Wonderful service from grace shes a keeper. I wish more people were as nice to thier customers as she is.

Laura and grace rock!

Art is the property manager and he offers the most amazing customer service! Dealing with him you can tell her genuinely cares about his business and his customers. He also employs staff who share the same passion for customer service. I had a rental and on my last day I intended to tell the office I was no longer needimg their service (because I finally moved into a bigger home and didn't meed their space anymore) but they were busy so I planned to just come back later. Well after I left I received a phone call from a concerned employee. She advised me that my unit had no lock on it anymore and the door was slightly open. She was just concerned. I advised her I moved my stuff out earlier that day. This was so nice to hear. It was great to see they cared. I would give them 10 stars if possible.

Service was great! A girl by the name of Kendra helped us out; my family and I are in the process of moving out of our old home and staying at a hotel for about a month, before moving into our new house. Considering how hectic our lives have been for the past few months, it was really nice to have kind service and help on every step. Because of Kendra's help, I was able to get one month storage without any stress or confusion. I'm very thankful for the kind service I received; definitely five stars!

Kendra has stellar customer service. She got me set up with the right storage unit for an affordable price.

Grace was quick and helpful. very professional manner and attitude.

It's been nothing but warm welcoming and smile, I had a concern with my unit but the previous manager miss handled, since the new manager Kendra took over she been so nice and warm. I saw both Kendra and Nora at the office and they were very helpful. Thank you ladies keep up the good work!

Kendra was fantastic, and she deserves to get rise. She very good helper.

The facilities are good, and I've never had an issue with customer service. I am extremely dissatisfied with the "value" though. I have stored my belongings there for nearly 3 years, and with the coming raise in rent, I'm paying slightly over $50 more than I was paying on move-in. From $128 a month with insurance, to $182 a month with insurance in just 3 years. I understand I have a larger unit, but I don't see how or why I need to pay nearly $200 a month when I was closer to paying $130 a month just 3 short years ago. I am looking into downsizing my unit and likely seeking other storage options because I won't be able to afford the unit I'm in when they keep raising the rent.

Everything was great, service, facilities, price...everything. Brittany, Kendra and Barbara were all professional and knew all the policies and procedures.

While informed of the company

Kendra, the manager, was being awesome and helped me out finding a good fit - down to the last second! Just missing one star because the facility is a bit dated and needs some investment. Aside from that, a very pleasant experience here!

I had good experience. Kendra help me, and we check our unit and she said that we return in great condition, but we cannot take our money back for 6 days what left.

Maile was very kind. She got me set up with a great price for my unit. Best customer service yet. Highly recommend storing here.

Brittany was awesome. She helped me with everything i needed was very nice and the property was super clean! I would highly recommend this place!

Fantastic experience with Brittany! Super efficient and organized, thank you, and keep up the great work. :-)

Malie was a great help and made sure we we all set with our needs.

Really easy signing up for a storage unit, everything was explained, thanks Brittany!

Brittney was considerate, helpful and friendly

My experience with Public Storage is really superb, great customer service from Brittany, all smiles over her face, friendly, pleasant, and gave a great monthly rate. Totally satisfied

Brittany was an absolute rockstar!! couldn't be more helpful if she tried. thanks for the headache free experience Brit!

So I was moving storage units and only had a little more things to move. Maile came up to us and offered to help us move it so we wouldn't have to make another trip, which she didn't have to do. She was so nice and friendly the whole time and I really appreciate that because sometimes people forget about hospitality. I would like to say, if you need a storage place to choose this one because they have the best staff possible.

It was quick and easy to sign up. Maine was great and really helped speed things along.

Maile was very helpful and friendly! Good monthly rates as well.

great job from Brittany!!! super informative, very good at her job!!

Maile is awesome, very helpful and knowledgeable, give her a raise!

Birttney was excellent in helping me to find a storage space. It's a nice quiet storage complex with good safety. Would refer this place to people!

if I could leave negative I would.. storage unit has been broken into multiple times they do nothing about it and price goes up every couple months

I came in late and Maile helped me out, she was fantastic! I am set up with a 10 by 20 right next to the gate it's perfect. I couldn't ask for anything better, give her a big raise!

Maile was Good. Fair and friendly. Great experience

Maile was quick and experienced, thanks for the service!

wonderful customer service,Brittany at the front desk was able to assist me find my way to the right public storage location. Thank you so much

Brittany was real pleasant to work with, she is definitely the pro at that place of business

Very good, Brittany was very helpfull Thank you.

My experience with Brittany was wonderful. she had all the information I needed and answered all my questions. I highly recommend coming here.

Brittany was awesome - got us into a unit & with the best deal.

brittany and teresa helped me get into a storage unit this morning, service was friendly and fast!

Great service and great price. I just read the reviews and found that the people who left one star are complaining about the insurance or the rules that public storage has. Well, everyone has rules, and if you can't afford $11 per month for insurance then maybe you shouldn't get a storage unit. I was very pleased with my experience and would recommend this place.

I would like to say that Teresa was a pleasure to do business with. She was very pleasant and sweet. Very helpful!! Thank you!!

When I walked today into the office, it was packed with people. But I had the best experience ever. Brittany was professional and handled the customers in a timely manner. In addition, Brittany made me feel very welcome and answered all my questions. Never thought I would have such an amazing customer service in a public storage!

Brittany is awsom! Great help, we like her

Great experience

Great service. Very thorough.

Brittany was so friendly and patient she made the whole experience very pleasant and stress free

Very easygoing and made moving in and the paperwork very simple.

Brittany is very nice and smiles at us whenever we are entering the property. Nice place.

Nice property, Brittany the new manager is very friendly, she greets me whenever I come to storage. Will recommend this place to all my friends.

Brittany was super friendly and helpful from beginning to end ! I wasn't happy with the storage unit I reserved online and she patiently showed us alternative units and helped us get the best deal. Overall very satisfied :)

Great customer service very fast and decent price.

I had a wonderful experience today with Brittany. She was very knowledgeable and quite helpful in answering all of my questions as this was the first time that we have used a storage facility. We are looking forward to a long term association with Brittany and Public Storage. I will definitely recommend this location to my friends and family. If it was not Brittany being so understanding and listening to all of my questions I think I would still be lost. Thank you Brittany you are the best

Very pleasant experience. The guy behind the desk Paul was very experienced and knowledgeable of the storage units and was able to answer all of the questions that I had. The grounds are clean and well maintained and it only took about 15 minutes to do all the paperwork for the lease agreement. Great place to rent from.

Great place to store your personal stuff..Trent was so very helpful...

Excellent Customer Service Babes!! Clean and secure facilities with affordable prices :)

Sandy was amazing and very helpful ')

Well this place is better that my other. Unit and for some reason! This place is less expensive.I love it

Trent helped me get a new door code for our storage unit .

Trent was the best in helping me with my load in and out of my unit.

Trent was helpful getting the new door code and telling me what to do for vacating my unit. The units were a great place to store our stuff!

Treat was very helpful.

Trent was awesome! Helped me with my rent and my unit

Trent was friendly and courteous. Very helpful.

Trent was awesome! He helped me find the right size storage, get a great deal, and made sure I had all my info about my storage and payments clear. I highly recommend this company and this location

Just left public storage, even though this isn't my unit Trent alway takes care of me when I walk in. It's closer to my house and he's alway upbeat and happy when I walk in.

Easy doing business here.

Had a very easy time moving from one storage unit into a very clean smaller unit. We had lots of help from Trent.

These guys are great. Especially Trent

Awesome service! Thanks, Trent!

Trent was awesome......very helpful and courteous.....

I finally found a unit that fit what I needed. Great location right by the freeway. Easy accesss. Trent was very helpful. I got an amazing deal. Thanks Trent!

My boyfriend and I went there today to check out a unit that we were interested in renting. When we got there Barbara welcomed us and showed us the unit, and went over everything we needed to know as well as answering all of our questions. She wasn't pushy at all, she was very polite and friendly! She made renting the unit a very fast and simple process. Thank you Barbara :)

This is my 2nd time renting at this property. I've rented at a couple other places over the years & haven't had such a positive experience until I rented here. I have had a great experience here mainly due to the manager there. She's courteous, professional & very helpful! So much so that I've recommended this place to 2 other friends who also has a positive experience renting space here. There have been several times over the years where I've been in the office to pay my rent & have heard the same positive comments from other people there to do the same! This company should be glad to have such a great employee working for them.