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Address

2010 SW 356th St
Federal Way, WA 98023

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-499-9052

253-499-9052

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-499-9052

253-499-9052

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 43/mo $54
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    $1 first month rent

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    5'x4'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $62
    Online only price
    $1 first month rent

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    5'x5'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 52/mo $65
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 57/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 72/mo $90
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 96/mo $120
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $123
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Medium 10'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 105/mo $131
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 110/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 134/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 134/mo $167
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 146/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 146/mo $183
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 187/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 187/mo $234
    Online only price
    $1 first month rent

    No Obligation

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    18'x10'
    Online only price
    $ 222/mo
    Online only price
    $1 first month rent
    Large 18'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 222/mo $278
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 237/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 237/mo $296
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 239/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 239/mo $299
    Online only price
    $1 first month rent

    No Obligation

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    10'x30'
    Online only price
    $ 273/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 273/mo $341
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 187)

September 6, 2023
Google Public Storage Okechukwu Ezenwoke
September 2, 2023
Google Public Storage Deshawn Jackson
Great customer service, very helpful and super clean!
August 29, 2023
Google Public Storage Forrest Marsh Sr
August 24, 2023
Google Public Storage Gail Vh
I needed a box for an odd sized pillow and Janet was so helpful! She found the right sized box then taped it all together, saving me the hassle. Outstanding service.
August 22, 2023
Google Public Storage Linda Butler
Brandon is a great help and even helped me rent a unit out of state via the eRental. SO HELPFUL
August 17, 2023
Google Public Storage Hanne Weber
Janet is truly a conscientious hard worker. She is always a great help when I ask for help. 2010 256th is the best customer service.
July 25, 2023
Google Public Storage Lister Candle
This place was really good and secure, not one time I've ever gotten broken into or witnessed anything bad about this place. I also want to show thank the manager(Brandon) for always being there when you need help, he a great manager overall.
July 19, 2023
Google Public Storage Andy McBride
Does not notify you when they close
July 8, 2023
Google Public Storage Susan Bahadurian-Vogel
June 26, 2023
Google Public Storage Tanya Raymond
Brandon is amazing! Thank you for making my move as easy as it’s ever been! The place is clean, nice and cool (because it was hot out) I had no issues.
June 26, 2023
Google Public Storage Salty Jellyfish
Stayed for about 5 months, everything was wonderful!
June 17, 2023
Google Public Storage Razberri K
BE AWARE OF BREAK IN" I rented a unit for a few months between my moves at this location and someone broke into it. This someone meticulously replaced my lock (the one purchased at Public Storage) and replaced with the exactly same lock, as if it was mine. I don't know the exact date of the break in but all my expensive items as well as irreplaceable keepsakes were burglarized. The property manager reviewed the videos but claimed that he could not find any trace of break in. By the sound of his reaction, I almost thought that I was making up a story. Electronic items, furniture, etc. can be replaced but not my family memorabilia nor financial information (my ID was compromised as a result). Before renting, I researched extensively for safer places and specifically rented at this newer and safer location. Taken all in all, I can no longer trust this company and *do not* recommend this location.
June 14, 2023
Google Public Storage Zachary Leow
Very happy with the service here, especially if you run into Janet. Both times, the first time I needed to switch storage areas, she was incredibly helpful in assisting me with the move. Then recently when I needed to move out, she made things extremely easy and went above and beyond for all my issues and addressed them all. Great customer support!
May 23, 2023
Google Public Storage Sandy Glassberg
I stored my belongings for 9 months at this location, while I was deployed. Brandon provided excellent service from the very start, ensuring my belongings were well taken care of. The space is clean and secure. Would definitely use this location again.
May 16, 2023
Google Public Storage Brianna Edwards
I’ve been a Public Storage customer on and off for the last thirteen years. Although I never had a particularly negative experience in the past, my experience at this location was so far above and beyond every single one of my highest expectations that my past experiences can’t even begin to compare. Upon arriving to the property I was welcomed to the space by the site manager, Brandon. His attentiveness was amazing— I had barely even stepped out of my car and he was already holding the front door open for my mother and I. This initial impeccable interaction set the tone for the entire experience as a whole, and I couldn’t be more grateful. On top of the fact that it is absolutely clear that the staff here genuinely care about their customers and the quality of service they receive, the way they care for the facility itself is obviously equally as important. The entire building’s interior, exterior, and even parking lot are impeccably maintained. There wasn’t a single moment during my tour of the space that I didn’t feel utterly and completely impressed. I rarely ever take the time to review businesses, but after this particular experience I sincerely felt not only obligated, but honored to do so. If you are someone in need of renting a storage unit and you value safety, security, and unmatched customer service — please do yourself a favor and don’t go anywhere else!
May 13, 2023
Google Public Storage Lonas brat
More than satisfied. The facility is clean, organized and well maintained. Brandon, a true professional in customer service. Great location and access.
April 29, 2023
Google Public Storage Ray Budworth
Brandon was very helpful in the process of renting this space in your storage facility.
April 14, 2023
Google Public Storage Robert McNeese
I was in and out in less than 30 minutes. I told the manager Brandon what I wanted and he made a suggestion because he had experience with what I wanted and sure enough he was right and gave me exactly what I needed. Answered any questions i had. Paperwork was a breeze and like I said, in and out.
April 2, 2023
Google Public Storage Beto Medina
Excellent Service by Janet and Brandon, The Facilities are Clean and Really Easy Access I Really Recommend This Place For You Storage Needs 👍
March 28, 2023
Google Public Storage vivi yang
Much cleaner than other Public Storage. Heated Storage. Originally, owned by Cubesmart. I got a good deal for rent in 2021. Great customer service. Manger Brandon W is very friendly and professional! Manger Office open on Saturday. Wei.
March 27, 2023
Google Public Storage Aretha Forks
This is one of my favorite locations they’re very clean… and the staff is extra nice and helpful
March 27, 2023
Google Public Storage Wendy
Brandon helped transfer units and saved me time and money
March 16, 2023
Google Public Storage Jeff Herrin
Good storage place hopefully prices don't go up too soon
March 8, 2023
Google Public Storage May Route
Kathy is great! We got in and out with. I issues. Storage unit is clean. Safe. Thanks Kathy!
March 6, 2023
Google Public Storage Shorty Locc
The property manager there was excellent and great customer service! highly recommend
February 13, 2023
Google Public Storage M S.
The clerk working there was very nice and helpful.
January 21, 2023
Google Public Storage Cie Koda
Janet is always very kind,happy and so very helpful. Best customer service ever!!!!
January 1, 2023
Google Public Storage Nikie St Jean
The elevators have been broken for almost 3 months. When you are trying to move with a storage unit on the 3rd floor is a big deal. Rent has not even been reduced due to the inconvenience but has been increased when new management took over.
December 13, 2022
Google Public Storage Riqco Sauvee
Your store representative Janet is very good at what she does. I had an anxiety attack last week when I opened an account. I literally didn't know what to do at that present moment and Janet held my hand (so to speak) and walked through the entire process. I apologize for whatever happened and she totally understood. She's an exceptional, what I would call a brand ambassador. Totally on point. Thank you Janet
December 3, 2022
Google Public Storage Hugh Bradley
These comments that are positive are from the employees of public storage or family members. Because no public storage is good. They steal your money and property and then make you look like your crazy. SO I WARN ANYONE AND EVERYONE DO NOT DO ANY BUSINESS WITH POO PUBLIC STORAGE AT NO POINT OF YOUR LIFE. EVERYTHING IS HORRIBLE AND THE EMPLOYEES.
November 15, 2022
Google Public Storage Shawn Storey
My wife called the number for Public Storage saying she needed a unit where she could store a oddly size of wooden crates. She was assured that the unit she would be renting from this Federal Way location would be perfect. After paying a moving company $2,500 to move the crates from Kirkland to Federal Way she was told at the site that the halls inside the unit were not wide enough for the crates to go down. She stood there with a moving company, their truck and that truck full of these crates and could not unload them. The moving company had to drive them back to Kirkland and unload them. It took 4 days, MULTIPLE calls to even get anyone to talk to in regards to getting a refund for the amount she paid in full for the storage unit. A few days later a district manager called and told my wife (more or less) she was LYING about ever calling pre-arrival about the unit. The call is noted on her cellphone. Brandon at that Public Storage unit told us both face to face that the Public Storage location that the call center LIES to callers just to get them to come in. LIES to the callers (his words not ours). The district manager that called my wife was rude, condescending and was calling my wife a liar. Now...that's some incredible customer service there Public Storage. In would really think twice about using Public Storage or at least get EVERYTHING in writing. The district manager she spoke to was an absolutely horrible representative of your business.
November 11, 2022
Google Public Storage Alissa Holton
Janet and Brandon are very friendly people. I mostly worked with Janet for my first experience at public storage and she made the whole experience super easy and helped us get exactly what we wanted/needed for the best price. I have never used a storage facility up until recently but I highly recommend this place!
November 9, 2022
Google Public Storage Mike Hefti
Every time I go in the staff is always very helpful and respectful. Thanks guys, keep it up!
November 6, 2022
Google Public Storage Mkchael Likes
One of the safest places I've rented from . Clean , carts always available .
November 2, 2022
Google Public Storage Heather Ess
Relatively easy self--move in process. If you've never used a self storage facility before, I would not hesitate to call or visit the facility manager during office hours. I forgot his name, I wanna say Brandon?, I apologize). Anyway, He was very helpful and answered all my questions. I would definitely go back to this facility in the future when I am in need of another self storage unit. My only complaint would be that access hours are not very "accessible" for those that may work later. The gate won't open after 9pm. I know this is more of a corporate decision, and therefore not a complaint about this particular facility. In general, most places will close around 10pm, a few later, and even fewer still, one will find a facility that is accessible 24 hours a day. (The could be incorrect, there is one facility in federal way that will allow you to access 24/7, but only after an "appointment", so to speak. I like the fact this facility has three floors , at least in the bldg I rented space from, which made the facility seem less dense from the outside. It makes it easier when trying to find your unit for the first few times.
October 29, 2022
Google Public Storage swisscraiz Appert
Easy access via the app once setup and the customer service is excellent. Just use the app leave a message and you'll get a call if you need help within a short amount of time. Also want to recognize Brandon!!! Excellent customer service and very good aditude!!!!
October 17, 2022
Google Public Storage Melania Whitehead
I have a unit here and Brandon is the best
October 1, 2022
Google Public Storage Dmytro Abramovych
Awesome job! Mark & Brandon were great!
September 30, 2022
Google Public Storage Austin Henry
Brandon was super helpful in getting helping me set up a unit and helping out as I had the unit. I recently vacated and he was extremely helpful with that process as well. I would recommend Public Storage to anyone in a heartbeat.
September 21, 2022
Google Public Storage Joslin Henry
BRYTTANY—💯💯—-Absolutely Marvelous!!!!
September 18, 2022
Google Public Storage tian qing liu
Went here to precheck the position and condition of the specific spot. Janet and Brandon both are very professional, warm and helpful. They answered all of our questions which help us make decision on site. Thank you so much for the wonderful experience.
September 7, 2022
Google Public Storage Frank Babbott
Brittany did a great job for us!
September 7, 2022
Google Public Storage Jamela Simon
Bryttany, worked very well and hard for me and my mom. Really appreciated.
September 6, 2022
Google Public Storage Kathy Spellman
Bryttany beautiful personality, my experience had been the best customer service I have had in a month!
September 6, 2022
Google Public Storage Marie Price
Bryttany was amazing! Helpful, knowledgeable, and kind. Wonderful experience. Ask for her!
September 6, 2022
Google Public Storage Laurie Conway
Loved the online set-up and move-in. I'm on the 2nd floor of a just-right temperature building and got used to the temperamental elevator already(it's slow enough to load/unload enough stuff to cover the floor space of the lift), but I'm still having problems getting the app to work and open the gate via my cell. 10/10
September 4, 2022
Google Public Storage Pj Davis
Great Hospitality
September 1, 2022
Google Public Storage Zach Northcutt
August 30, 2022
Google Public Storage Ghassan Zebian
Bryttany she helps me a lot, the best service ever
August 23, 2022
Google Public Storage Terran
Bryttany made the process seamless, and answered all of my questions. Thank you so much for your help. Side note: I was in and out with a storage unit less than 20 mins. Thanks again!!!!
August 18, 2022
Google Public Storage Anna Brown
Friendly and informative staff (Brandon assisted me). Clean and secure property. Easy and simple move-in process. Definitely recommend this place.
August 17, 2022
Google Public Storage Arlene Hultin
August 16, 2022
Google Public Storage Matt Abbas
Mark did a great job. Was a great experience!
August 10, 2022
Google Public Storage F F
Just stopped by and set up a space. Bryttany helped me out and was super efficient, friendly, showed me the premise and answers any questions I had. Made a really great impression!
July 22, 2022
Google Public Storage michael linehan
Amazing customer service! No hassle in and out.
July 17, 2022
Google Public Storage Mike Graham
Not bad facility, but 50% price increase this month seems a bit ridiculous
June 24, 2022
Google Public Storage Andrew Zimmerman
Rates went up so we went away.
June 20, 2022
Google Public Storage KNVB
Brandon was very helpful in getting me a unit. Very knowledgeable and courteous. Great job Brandon!
June 9, 2022
Google Public Storage nate maddux
Elevators…not so much. However, the staff is great.
May 26, 2022
Google Public Storage Aretha Forks
This is a nice facility reasonably priced storage but a great move-in special it's pretty much clean all the time the only issue I have had is one day there were no lights in the elevator at all and one day it just didn't work at all
May 1, 2022
Google Public Storage brenda davis
Everything is great the staff is friendly willing to go that extra mile for their customers.
April 26, 2022
Google Public Storage T- Bone
Madison was great, and was so kind in helping us get the unit we needed. She gave us a nice tour and made us feel welcome. I hope she can stay this federal way location
April 24, 2022
Google Public Storage Kasandra Rivas
April 17, 2022
Google Public Storage Lashunda Lowe Thomas
Brandon has the most beautiful spirit which helped in my time of need. Came back and met Madison. I have never been to place where everyone has good spirits. Hats off to the both of them for exceptional customer service!
April 16, 2022
Google Public Storage Maxwell MacEachern
Property is clean and secure. Brandon made the process efficient and pleasent and linked me up with exactly what I needed at the right price
April 14, 2022
Google Public Storage Jay Dizzle
Madison smiled answered all questions made it an easy process, facility is great too! I would recommend this place!
April 13, 2022
Google Public Storage Moody Gant
I want to come in the company if I have an employee such as medicine she was fantastic and explanations on how to use the keys how to get in the buildings the contract and everything I need to know she made plain and clear and I wish every employee at this company was her
April 13, 2022
Google Public Storage Saad Khokhar
Madison was great 👍 Really happy with the service today and place looks clean.
April 3, 2022
Google Public Storage Sam Moore
Really good experience renting at this location, I highly recommend to anyone. Move in process was super easy with Madison and Brandon. Those two were great 👌 excellent customer service, I look forward to seeing them again and again!
April 3, 2022
Google Public Storage tatiyanah brown
Madison and Brandon were so great today. Helped make my move in smooth and easy. Glad to be at this location it’s clean and nice.
March 25, 2022
Google Public Storage Nelson Lupanda
The overall experience was smooth and fast. Brandon and Josh went out of their way to help get the storage room I needed for my belongings. I would recommend going to them everytime.
March 25, 2022
Google Public Storage Laci Davis
The service was great very helpful especially Brandon he has excellent customer service and I would recommend him as a sale persons to work with
March 12, 2022
Google Public Storage Jstacks The J
February 20, 2022
Google Public Storage Duke Norik
It was fine as CubeSmart. Then Public Storage bought them, raised prices, and didn't provide any additional or better services. Moved out recently, and would have even if we hadn't moved out of the area and no longer needed storage here.
February 13, 2022
Google Public Storage portia bell
Brandon and Madison @ Store 27414 were very friendly, professional, and courteous. They were very helpful in assisting me with my storage needs. I am confident that my storage experience will be very pleasant with Brandon and Madison serving this location.
February 7, 2022
Google Public Storage Ian Geyer
Clean and secure
January 29, 2022
Google Public Storage Neil Stapish
Madison was friendly, helpful, and honest. Great service!
January 25, 2022
Google Public Storage Evana Mauriz
Cube smart was bought my public storage. We paid again the same month for our space. They told us we were paid til February but then on Jan 16th it said we were past due. Had to pay AGAIN. We moved our stuff out same day.
January 25, 2022
Google Public Storage Denise Groothuizen
Madison and Brandon gave good service
January 23, 2022
Google Public Storage Andy Bartels
Brandon went out of his way to smooth our way into our new storage space. They reduced the stress of our move and made sure we got our money’s worth. The district manager helped resolve a computer glitch with a quick fix to tide us over until she and Brandon could arrange a permanent solution
November 27, 2021
Google Public Storage Christopher Parker
November 11, 2021
Google Public Storage Harvey Markey
Clean with easy access! Staff was always very helpful.
November 1, 2021
Public Storage CubeSmart SEO
What is climate-controlled storage? Do I need it?
November 1, 2021
Google Public Storage Janie Sacco
No contact move in process, fair price, good moving equipment
October 14, 2021
Google Public Storage Pat Seeker
October 11, 2021
Google Public Storage Abyssoul Zensei
They gave us an extra auction locker for free. But the carts are very unstable and makes for prcarious handling over the door frames. The elavator is also very slow, which is a good thing but the button to close the doors is overwritten by the door closing timer so we have to wait an extra 10-15 secs between floors. Not a problem for small lockers but when 10 trips need to be made across the floors...the 10 sec is too much time to let exhaustion sink in.
September 20, 2021
Google Public Storage Skyler Overton
Received great help from Latrice Long. She made the process easy and painless as well as enjoyable. And communicated / explained everything very efficiently.
September 5, 2021
Google Public Storage Jurik Harmeyer
The quality & cleanliness of the facility and how helpful the staff have been, when I've had questions.
August 24, 2021
Public Storage CubeSmart SEO
Do you offer any discounts?
August 24, 2021
Google Public Storage Ronen Tzvik
The staff was friendly and helpful very good security and easy to navigate.
August 24, 2021
Public Storage CubeSmart SEO
How do I make a payment?
August 24, 2021
Google Public Storage Melaine Wilkes
August 24, 2021
Public Storage CubeSmart SEO
How do I access the storage facility?
August 17, 2021
Google Public Storage Kimberly Garcia
August 14, 2021
Google Public Storage Iam Eagle
Customer service was great. Nice clean storage and heated.
August 7, 2021
Google Public Storage Lillian Ghoul
July 22, 2021
Google Public Storage Lorie Clark
This facility is very nice and easy access. I worked with Kevin and he took the time to show the units that were available. Clean and secure!
July 14, 2021
Google Public Storage Joshua Wilhelm
Very friendly and professional its a big place but the map provided is a great help!!!
July 8, 2021
Google Public Storage Myana Hartley
I'm not a big fan of their customer service. If you're to busy to respond to my concerns than I'm too busy to be a customer. One is overcharging me on the lease when we agreed on a set price prior.
June 7, 2021
Google Public Storage Mike Wallace
Poor Service. Safe was stolen and little was done to look into it. Door is not secure to building. Often nobody is there overseeing the place.
June 5, 2021
Google Public Storage Veril Camp
The only problem I was faced with would be having to leave my property unlocked for the night. When purchasing a unit on line you'll be told a lock awaits you in the unit. Not happing.
May 30, 2021
Google Public Storage Leonardo JS
Está práctico y comodo
May 17, 2021
Google Public Storage Shannon Lenker
May 9, 2021
Google Public Storage Jonathan Adams
My experience with CubeSmart has been absolutely excellent. The facilities are nice and well-kept, but the main attraction is the phenomenal customer service. The manager, Dolores, is one of the kindest, most hard-working (and hilarious) customer service representatives I’ve ever met. She went above and beyond to make my experience as seamless as possible.
May 1, 2021
Google Public Storage Yvonne Benson
The managers Delores and Kevin are amazing. This is the best service I have had in so long.. I can't thank them enough they made my day.
April 22, 2021
Google Public Storage Ramona Dudley-Moore
space availability, clean and roomy
April 2, 2021
Google Public Storage Genevieve
Great customer service here! The facility is clean.
March 22, 2021
Google Public Storage Scott Good
Delores has been very nice and receptive to any concerns I have had. This cubesmart has been very clean and secure. I plan on being a long time customer.
March 22, 2021
Google Public Storage michael bailey
Love this store my company always chooses CubeSmart. Delores is always so helpful.
March 22, 2021
Google Public Storage dwreck5220
I definitely would recommend this site. Very well kept and the Manager Delores Santiago is top notch.
March 9, 2021
Google Public Storage Joseph Krissoff
Cube Smart has friendly service, clean and accessible units, and was a great place to store our stuff. Highly recommend them!
March 3, 2021
Google Public Storage Judith Taitingfong
Delores has such great people quality. She gives great positive vibes. Will continue to use cube smart and will recommend!!
March 2, 2021
Google Public Storage Mrs. E. T. Luke
February 7, 2021
Google Public Storage Deborah Richter
The facility is easily accessible and the staff is wonderful. Dolores is very personable and helpful.
February 3, 2021
Google Public Storage Kestin Banock
Well-lit, very clean, tons of space (haha!), and the staff are super friendly and helpful! There’s only three parking spaces for each of the storage buildings though, so make sure you try and come at a time when it’s not super busy.
February 2, 2021
Google Public Storage Jordan Roush
This place is so easy and nice to work with! I had to secure this remotely, and was able to do it the same day with zero issues. I even had a personal issue, and the manager helped me out and went above and beyond. Highly recommend!
January 23, 2021
Google Public Storage Faith Unique Jones
I Love the store manager Dolores here in Federal Way, she is very sweet and knowledgeable. My experience here has been great.
January 1, 2021
Google Public Storage April Hanson
The office staff was very helpful.
December 10, 2020
Google Public Storage Debra Findley
Clean. Has sprinklers in each. Office has restroom. Flatbed for use.
December 9, 2020
Google Public Storage Tierra Nickell
November 24, 2020
Google Public Storage Jose Polanco
November 23, 2020
Google Public Storage Steve Squire
Needed to upgrade from a 5x10 to a 10x10 and was dreading having to move to a different floor, or even worse, a different building to get an affordable rate. Well, these two customer service ROCK STARS took care of me! Same building, check! Same floor, check! And, I got a great rate too. The facility is always clean and looking new each time I visit, and the level of professionalism never waivers! Reliable, trustworthy and friendly. A level of customer service that's hard to come by these days. Thank you to the staff for the continued excellence in taking care of me! Thank you!
November 23, 2020
Google Public Storage Rachelle Peebles
Storage space and area is clean and staff are friendly.
October 29, 2020
Google Public Storage Josh Ciesinski
My first impression of the CubeSmart is a definite 5 stars. However the staff member Latrice would get 10 stars if it went to such a rating. I showed up at 5:59, doors were locked and I thought my truck load of things & I were out of luck for the night. As Im walking back to my truck I heard the front door click and a "hello", it wad Latrice. Even though she had already clocked out for the evening and Im sure was more than ready for some at home, she stayed over a hour after her shift and got me all set up with everything I needed. She was a pleasure doing business with, wasn't pushy or in a rush to get me signed in so she could check out. With everything going on in the world right now it was a relief and a breath of fresh air to still see that there are still people who take pride in there customer service. I would highly recommend this place to anyone who is looking for a clean, secure and affordable place to store yur items. Thanks again Latrice and everyone at CubeSmart.
October 11, 2020
Google Public Storage Rita Yilek
The people! Your customer service at this location is fabulous! Thank you for always being helpful!
October 10, 2020
Google Public Storage Chris Gosnell
Overall, I really really liked this place. It's got new paint and very friendly staff. My exit was marred by some major elevator issues in my unit (caused by another renter) which delayed me from fully moving out when I planned to but I was well taken care of for the delay by the manager. Latrice is helpful, friendly and exceptional in her work. She was empathetic to my families seemingly cursed moving situation and seemed to care personally that our issues were resolved as quickly as possible. Her efforts were extremely appreciated!! I recommend Cubesmart in Federal Way wholeheartedly. As far as storage facilities go this place is clean, affordable, and I never saw any evidence of anyone living there. 👍👍
October 9, 2020
Google Public Storage Elena Micheva
We were moving from IL to WA and we’re bringing lots of stuff and at the last minute we needed to find storage. It was so easy to find and reserve and access even after hours and the price is amazing. Can’t believe it’s so easy to rent a storage from Cubesmart. Great customer service and fast response and detailed explanation on all questions and procedures. Thank you for making it so easy for us.
September 25, 2020
Google Public Storage Wendy Taylor
They provide really great customer service. Latrice followed up with me personally to see that I received everything I needed for check-in. The unit and building were clean and have nice big elevators. I recommend this place.
September 21, 2020
Google Public Storage Pamela Pollock
Latrice was very professional and helpful facilitating my multi month payment. She is an asset to your company.
September 14, 2020
Google Public Storage trey shomin
No complaints , easy to sign up and cancel and very clean.
September 4, 2020
Google Public Storage Erica Henderson
When i walked into the store I was cranky and tired and began to take it out on the staff because I had a rough drive from across the country. Based on my past experiences with storage I was expecting to be greeted with rude inconsiderate employees and a dirty facility. But to my surprise I was greeted with warm smiles and positive vibes.. the girls took me out to the property (which was emaculate) showed me my unit(which was equipped with a goody bag of all the things I would need) and all the things I asked for they made sure to accommodate. Latrice and Delores are a power squad and I will be recommending this facility to anyone who needs a storage. Thank you ladies for making my move easy and putting a smile on my face while you did it.
August 23, 2020
Google Public Storage Sheri Rosenberg
Delores - the Senior Manager Welcoming, friendly, knowledgeable, and easy to work with.
August 18, 2020
Google Public Storage lori rourke
Nice clean and easy storage facility.
August 8, 2020
Google Public Storage Jaye Mcleod
July 31, 2020
Google Public Storage Andrew Klein
Convenience and Great customer service!!
July 26, 2020
Google Public Storage Lana Abdullah
Great customer service and young lady had patience explaining how everything worked.
July 25, 2020
Google Public Storage Keith Wilson
Dolores and Lisa were very friendly and helpful. I made a lot of changes to my contract and they accommodated me without an issue and also helped me save money wherever possible. I highly recommend this storage facility.
July 24, 2020
Google Public Storage Jeffrey Stevens
Deloris Santiago was awesome. Be glad you have her as an employee and as a person.
July 17, 2020
Google Public Storage Cecilia Zarate
Friendly staff, Well maintained, clean and overall just a great place to store all my memories!
July 13, 2020
Google Public Storage Miss Stallings
Love LOVE LOOOOVE this place!! AMAZING SERVICE!! Amazing storage!! Pest free!! The ONLY place I will store from now on!! 🥰
July 12, 2020
Google Public Storage Kokoi Kokoi
July 8, 2020
Google Public Storage Christopher Vaughn
Reserving the unit online was quick and painless as well as getting everything finalized in the office. Delores, the Mgr at the federal way location was very nice and beyond helpful great experience all the way around!
June 30, 2020
Google Public Storage Ronald Brown
It is a Good Experience so far. Very Friendly , Knowledgeable , Very Helpful Staff.
June 14, 2020
Google Public Storage UnSealy 85
June 4, 2020
Google Public Storage Dorthy Vigil
It was super easy to set up and pay for.. the lock was right where the email said it would be.. my personal codes worked with no problem the first time.. it was a great experience overall..
June 1, 2020
Google Public Storage Teresa Johnston
Customer service was excellent, everything worked like it should, couldn’t of been happier!
May 18, 2020
Google Public Storage Elizabeth Baron
May 7, 2020
Google Public Storage Rebeca
April 26, 2020
Google Public Storage Rene Del Barco
Lisa was extremely amicable and efficient and very diligent with her work. She made it easy for me to be in and out
April 23, 2020
Google Public Storage Julia Sarginson
The staff at the federal way location were amazing. They went above and beyond and were very flexible and always professional.
April 18, 2020
Google Public Storage Brandon Frederick
Customer service was wonderful
April 17, 2020
Google Public Storage Sola Chee
The manager was always helpful and made everything really easy.
April 16, 2020
Google Public Storage Sergio Martinez
very informative staff, tireless help and responses awesome team .prices can’t be better
April 7, 2020
Google Public Storage Tani Felix
March 21, 2020
Google Public Storage Dan Nagel
Lisa was more than accommodating though they were having computer issues, Lisa went out of here way to make sure I got the right unit.
March 14, 2020
Google Public Storage Joshua D
Amazing staff, great prices. What more could you ask for!
March 10, 2020
Google Public Storage marlene kemp
Love it here Delores and Lisa are great
February 15, 2020
Google Public Storage Briana Wade
Customer service is great! We reserved a unit over the phone today and when we went in to get the unit rented Lisa was working. Her energy, knowledge and professionalism was spot on! She was funny, personable, and easy to talk with and ask questions. With the week my husband and I have had with finding a place to move. Her personality was refreshing. What a great employee to have at Cubesmart! Thanks Lisa!
February 11, 2020
Google Public Storage Nick Showalter
The only reason why i give it a 3 is because of the simple fact that it's like being in the Twilight zone. Its kinda hard finding the unit with the number because after a min or two you get lost its all the same so beware
January 18, 2020
Google Public Storage Kevin Hargett
Friendly helpful staff. Great quality storage spaces. Had a great time being there
January 6, 2020
Google Public Storage Leah Grant
Couldn't have asked for better customer service from reserving the unit over the phone to going into the facility to pay for an get the unit. Everything was explained clearly and we were given a tour of the place. They make it easy to pay every month. And the place is clean and easily accessible to bring things to store.
December 14, 2019
Google Public Storage Kimberley Romero
November 9, 2019
Google Public Storage Anthony Crook
Chris and Anwar were fantastic representatives of your company. They guided my wife and I through the process with ease and we feel safe to leave our boxes there with their security. Great experience overall.
November 6, 2019
Google Public Storage Uniquez Natural Touch LLC
I Love it here, the manager is so nice.
October 29, 2019
Google Public Storage campbell debbi
Delores was a great representative for your company, we were looking at various spaces and decided on Cube Smart because of her professionalism and assistance
October 26, 2019
Google Public Storage Aaron McKenzie
September 22, 2019
Google Public Storage Lateque Banks
September 11, 2019
Google Public Storage KerriAnne Dizon
CubeSmart is fast and easy to get. We made a reservation online and the very next day, we were moving our stuff in! Chris was very helpful. He explained everything and even let us switch units because the first one wouldn’t work for us. Our unit is brand new and the complex is still being built. They only reason for 4 stars vs 5 stars is that the cleaning crew parks in the spots meant for unit renters. I will say on the second visit, the cleaners moved one of their cars after watching us trying to squeeze in, so that was appreciated. I am sure once the complex is finished, this won’t be an issue. I would recommend this complex to all my friends!
August 31, 2019
Google Public Storage Kim Pirolo
Great service, Chris was super helpful.
August 27, 2019
Google Public Storage Unique Ragas
I love it here... most definitely will recommend this location to friends and family. The staff here are awesome.
August 9, 2019
Google Public Storage Julie Fontanez
Delores was very professional, informative and courteous. The CubeSmart facility had many options to choose from and it is the best organized and neatest storage facility I have seen. They have wide hallways, elevators, drive-up storage units and convenient restrooms, too! I can't say enough about CubeSmart; I am a happy client:)
August 3, 2019
Google Public Storage Andrew Klein
July 23, 2019
Google Public Storage Sweet Oohooh
Thanks Chris excellent customer service I cane in about 15 till close and he still checked me in very detailed and answered all my questions I feel like I got the right place perfect price and very secure I'm recommending this place to my mom and anyone else looking
July 1, 2019
Google Public Storage Dan Raino
This place is aces went in to see about a drive up space and I got to give to the manager Chris Jones he did a baller job.
July 1, 2019
Google Public Storage Sherri Ralston
June 17, 2019
Google Public Storage Jacob Hughes
June 14, 2019
Google Public Storage Gee Ree
The new CubeSmart in Federal Way is wonderful! It is clean and secure. The site has great prices and convenient hours. I stopped in to inquire about a space and the General Manager, Delores was helpful and patient. I would definitely recomend the facility to everyone.
May 7, 2019
Google Public Storage adam sahli
Chris Jones was amazing to work with! He informed me about all the details of the units and walked me through the facility to show me all entrance ways and exits. I would check them out for all your storage needs.
May 6, 2019
Google Public Storage Lioneishia Jones
I love it here... its very convenient, clean, i almost felt like I was moving in my first apartment.
May 2, 2019
Google Public Storage Wendi Janway
April 25, 2019
Google Public Storage Barbara Jones
April 25, 2019
Google Public Storage A Google User
April 25, 2019
Google Public Storage Nicole Schlipp
Very close to my house and friendly place got our unit cheap online 😁
April 22, 2019
Google Public Storage Holly Rouhoff
April 22, 2019
Google Public Storage Kevin Lied
April 22, 2019
Google Public Storage Grant Steiner
April 1, 2019
Google Public Storage Stephen Wheeler