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Address

34701 Pacific Hwy S
Federal Way, WA 98003

Phone

253-336-5983

253-336-5983

800-688-8057

800-688-8057

Property Open

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

253-336-5983

253-336-5983

800-688-8057

800-688-8057

Property Open

Mon-Fri 06:00 AM - 06:00 PM

Sat-Sun 06:00 AM - 05:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 39 /mo $ 51
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 45/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 45 /mo $ 60
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 52 /mo $ 70
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 80/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 80 /mo $ 106
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 96 /mo $ 127
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 103 /mo $ 137
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 143/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 143 /mo $ 190
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 250/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 250 /mo $ 334
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 293/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 293 /mo $ 390
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Federal Way Storage Units Near I-5, SR 18

Directly on Highway 99 just west of where State Route 18 runs into Interstate 5 is this Federal Way Public Storage, with cheap self storage units sized to tackle loads big and small.
A manager lives on site at this location, perched on the west side of Pacific Highway just north of 348th Street, which offers indoor storage units, outdoor storage units and enclosed vehicle storage units.
After a great day of hiking the trails at West Hylebos Wetlands Park, drop off boots, walking poles, backpacks and more in a handy 5x5 storage unit at this facility just a few blocks away.
Residents in Northeast Tacoma can use a 10x20 storage unit to keep canoes, kayaks, paddleboards and small watercraft all stored seasonally for trips out to Dash Point State Park.
Families in the Lakeland South area can use a 10x30 storage unit when it's moving time and everything needs to be packed up, including living room furniture, mattresses, kitchen appliances and even a washer and dryer set.
A coastal community along Puget Sound that wasn't officially incorporated until 1990, Federal Way's history dates back to the 1920s when the area was first settled as a logging community. Now, with easy access to Seattle, Tacoma and Sea-Tac Airport, not to mention the beauty of the Cascade Mountains and Olympic Mountains on each side, it's no secret what makes Federal Way one of the most sought-after communities to live, work and visit in the greater Seattle area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 597)

November 5, 2024
Google Public Storage Daniel Timmons
Kathy was so helpful and wonderful on move out and move in! Everything here was so clean and efficient! A++ location!
November 5, 2024
Google Public Storage Val Flake
Kathy is very polite and she is very wonderful person property is well clean
November 2, 2024
Google Public Storage Rodney Chasengnou
Have the best experience here. Thank you Kathy
October 27, 2024
Google Public Storage Susan Jenkins
Kathy was very nice and understanding and awesome person.
October 2, 2024
Google Public Storage Me
I like this storage. It is an older version but the manager lives on-site, lots of cameras, no rodents, no leaks, clean, etc. Because the manager has outside duties, it is best to call ahead so you do not miss her and have to wait outside the gate. If she knows you are coming, then she will be in the office. If rent increases, they will send notification, 30 days prior, to your email or via letter. This is a basic storage facility. It serves the purpose. I have rented from this location off and on for 8 years. Never an issue. I only gave a 4 because it is older.
September 26, 2024
Google Public Storage Tanner Brotherton
My experience with Public Storage was positive and you can tell they pride themselves in providing good customer service. Thank you for watching and taking care of my belongings while they were there! Definitely will use them again in the future if I needed.
September 25, 2024
Google Public Storage Pat Englert
Kathy was excellent
September 17, 2024
Google Public Storage Robert Motsinger
Kathy welcomed me as a customer with excellent service. Very highly recommended :)
September 5, 2024
Google Public Storage drew hellmann
Kathy was very knowledgeable and helpful. She was a delight to work with. 08250
August 30, 2024
Google Public Storage Reesie More
Carol and Dee Should be running the country They are efficient on time they listen they’re polite. I mean I have never seen a company that has such great employees like you better watch out because I’m retiring but if I start a new company, I’m coming to get them.
August 10, 2024
Google Public Storage Kimberly Grover
** Updating my review ** I just spoke to Kathy, who was so nice and gave me another 3 months at my move in rate! So much easier to take a rent increase after 6 months and I appreciate her looking out for me! 😊 I posted a review 4 months ago on my move in day. My rate is already going up $27. Just be prepared - I thought I would at least get to go 1 year before a rate increase. Disappointing. 😒
July 9, 2024
Google Public Storage GodOne
Kathy made checking in a breeze… thanks loads
June 30, 2024
Google Public Storage Oliver Weaver
Cathy the. Property manager is awesome very, very polite every time we're here on the property.Show it comes app and says hi to us she is very helpful.She is well-loved at by most of her customers.And I wouldn't trade in another property manager for nothing
June 11, 2024
Google Public Storage jimmie dean
Kathy was an great help today I'm an customer at 08164 I came into this location today she helped get my late fee waived and also put in an rent cancelation she is the best
June 2, 2024
Google Public Storage Rhonda Baird
Excellent service!! Friendly and nice
May 26, 2024
Google Public Storage Marneisha Bradley
Kathy did an amazing job and an is an awesome representative.
May 22, 2024
Google Public Storage Hernan Conrad
This place is best good service Kathy is vest I really recommend this place
May 19, 2024
Google Public Storage JLM wolf
I like the property and the stay and kathy is an wonderful person.
May 18, 2024
Google Public Storage Dawn Stump
Kathy was super nice and helpful. She made my stay as a storage unit tenant very helful.
May 7, 2024
Google Public Storage Moises Turismo
Kathy and Carol are the nicest people great customer service and very polite
April 29, 2024
Google Public Storage Logan Duckett
April 27, 2024
Google Public Storage Julie VanSanten
Fantastic service from Kathy. Was fast and easy to sign up and provided all information from Kathy. Was nervous about the area and leaving stuff but she made me feel confident it is taken care of. Would definitely use her again and would recommend.
April 27, 2024
Google Public Storage Vanessa Valles
Katy WAS AMAZING!!!!! DEFINITELY ASK HER FOR HELP. BOTH LADIES ARE SO SWEET. KATY AND CAROL 🤍
April 22, 2024
Google Public Storage Joe Miller
Kathy is very professional courtsey and very and polite awesome thanks always an pleasure
April 20, 2024
Google Public Storage Mindie Miller
Kathy is the best property manager and this place is so safe and wonderful!!!
April 14, 2024
Google Public Storage ella Canas
Very informative , knowledgeable, very polite , friendly and positive, outstanding customer service. I highly recommended this company. And affordable. Thank you so much.
April 9, 2024
Google Public Storage Toni Taylor
Kathy was very friendly and helpful!
April 6, 2024
Google Public Storage michael brown
Kathy responded to my online request within minutes. When we arrived to see and rent our storage unit we were pleased with the cleanliness and order of the facility. Cathy was cery helpful and cheerful in setting us up and explaining everything.
April 3, 2024
Google Public Storage Xavier Ramos
Kathy is the bomb and she very polite when me and Carey come in she always says hello while we are her she is awesome very polite and very clean property she is the nice lady I met love the hair
April 3, 2024
Google Public Storage Carey Sorrell
Carol and Kathy they make an awesome they are the sweetest ladies that I have met
March 27, 2024
Google Public Storage Kylan Stevenson
Excellent Service! Do to change of employees for our company, we weren’t able to gain access to our unit. I flew in from Cali to get things straighten out and I was greeted my Kathy(GM) she was really understanding and went above & beyond beyond to transfer all information to my name and gain access to my unit all in matter of 10 minutes! Talk about to customer service 😀Kathy was really informative as well for me being new to area. Look forward to her assistance in the future for any problems that might arise! Thank Kathy for all your help.
March 27, 2024
Google Public Storage Gina DeLaughder
Kathy was excellent with my transfer! Her customer service was supreme!
March 27, 2024
Google Public Storage Hart Schwarzenbach
great service with Kathu
March 23, 2024
Google Public Storage Mason Armbruster
Kathy was super helpful!
March 16, 2024
Google Public Storage Kimberly Grover
Kathy was awesome! Very helpful, thorough and made this process easy! Thanks!
March 16, 2024
Google Public Storage Juv Sbeck
February 26, 2024
Google Public Storage Melissa Tatum
Kathy was very friendly, helpful, and patient. She even walked me to several storage sizes until I found the one that met my needs. Great customer service!
February 25, 2024
Google Public Storage Carmen Smith
Working with Kathy was a breeze. Very friendly and easy to work with. Excellent manager.
February 25, 2024
Google Public Storage Jasmine Moore
Ms Kathy is Quick efficient thorough, the way I like things handled. ☺️ Thank you ms Kathy
February 25, 2024
Google Public Storage Sabrina T
Kathy lied big time and got us in the hole! She promised 3 months rent free at the end of December & then we got notification that we were behind at the end of January! February we were able unable to access our storage, we had to pay $450 on the 20th so that they didn’t auction our storage! Not only did she tell us that but she lied and said that she never said that. We spoke with the manager and they confirmed that they have audio & recorded calls, we advised that she went back to listen to the audio and she laughed and covered it up with “we don’t give free rent”. IF YOUR EMPLOYEE PROMISED THAT, then that’s on you not on the customer! SMH! This is the last time we’ll ever use public storage.
February 24, 2024
Google Public Storage laquinta mccraney
Kathy was very informative and explained very detailed information on rental units and access times. I feel my storage will be in good hands at this location.
February 20, 2024
Google Public Storage Tina Jackson
Awesome service from Liz.
February 20, 2024
Google Public Storage Charles Nkrumah
Kathy was great and helping me get another unit she is awesome
February 5, 2024
Google Public Storage K C
Kathy was very knowledgeable and thorough with the process. She made it easy breezy! Thank you, Kathy!
January 4, 2024
Google Public Storage Alejandro Vera
Kathy very friendly and knowledgeable about her property
December 30, 2023
Google Public Storage Breana Jacobs
She was so helpful and friendly. It made my moving process a lot easier!
December 30, 2023
Google Public Storage Princess v
Kathy was amazing !!! She made everything stress free and easy.
December 28, 2023
Google Public Storage dan dragovich
Kathy was awesome
December 6, 2023
Google Public Storage Diana Edwards
I live on site its a wonderful place to store everything you can't keep in home
December 1, 2023
Google Public Storage Dale
I was referred by an friend to come in and see Kathy to get an unit she is very polite and very professional
November 26, 2023
Google Public Storage Laozilla Property Services
Kathy is awesome very nice and polite and she help me transfer into another because I needed more room she is an very good manager and she always talks with me while I’m here I like storing come see Kathy if needed storage she is the best
November 17, 2023
Google Public Storage Daran Mitchell
Kathy was awesome. Irecommend to everyone
November 14, 2023
Google Public Storage Randy Sprout
Sensational service!!!
October 30, 2023
Google Public Storage Carlos Piedras
Kathy has great customer service and our experience was a briaze
October 30, 2023
Google Public Storage beatriz rodriguez
Kathy has amazing customer service
October 26, 2023
Google Public Storage Zach Zabel
Kathy is so awesome we love doing storage auctions at this location. Looking forward to many more
October 22, 2023
Google Public Storage Shy Burns
Kathy is awesome big ups she is great perfect customer service love her!!!!
October 22, 2023
Google Public Storage Jacob Boyle
Kathy was very helpful, no complaints.
October 21, 2023
Google Public Storage Eliott Otey
Kathy is incredibly friendly and helpful. I really appreciate the help today.
October 14, 2023
Google Public Storage Jennifer Smith
I came in this mrng to down size my storage due to costs for me and Kathy helped me out drastically :) I’ve been here almost a year and she has helped me every time. Awesome customer service, very polite to me in person and on phone :) I’m not moving my stuff anywhere else until I have to actually move to a real home :) thank you Kathy for everything you have done for me and with me 💞💞💞
October 8, 2023
Google Public Storage Val Flake
Nicole did a fabulous job. Friendly, highly informative. Fine lady
October 1, 2023
Google Public Storage Саня Гвоздев
September 30, 2023
Google Public Storage Steven Johnson
Was very nice kathy
September 28, 2023
Google Public Storage Brandon Scheiber
Kathy was very helpful and made it easy to switch units. She knows her building well and is fast at what she does!
September 23, 2023
Google Public Storage Robert Laing
Excellent and convenient location. Cathy W was super helpful when we were trying to choose a location. Her patience and assistance was the reason we chose this one.
September 22, 2023
Google Public Storage Sepe Lakabung
Good Services !!!Thank you Cathy for set up my rental
September 21, 2023
Google Public Storage Big Tave
Kathy was awesome, amazing, she was amazing
September 9, 2023
Google Public Storage John S.
Kathy was very helpful with my storage rental. I could have did it without her
September 3, 2023
Google Public Storage BobbyJoe Dearman
No matter if you are a fan of big corporate Public Storage or other companies, one thing can be said and certainly stands true time and time again. Cathy the Property Manager of the Federal Way location is by far the absolute best. I live on Capitol Hill and I personally recommend if your needing a storage unit to drive the extra little distance to go see Cathy. You won’t be disappointed. The distance is minuscule compared to missing the chance to work with someone who cares and will provide the necessary support for you to ease the stress of Moving. Thank you so so so very much Cathy for being you. Keep on doing what you do best and providing excellent customer support.
August 31, 2023
Google Public Storage Jay Wendelburg
Kathy is the BOMB! She’s always been super helpful and friendly.
August 31, 2023
Google Public Storage OFFROLD
If I can able to put 10 stars. I would love to do it 😁 Dawn really helps me understand things, making me feel that the things I will put is safe and lastly the effort to show me specific storage that will fit on my needs. She really kind, understanding and awesome throughout the process. Thanks dawn!!
August 10, 2023
Google Public Storage David Leaupepe
Kathy is wonderful person very nice to talk with and she is very polite and she helped me set up the ps app to get in to my space
August 8, 2023
Google Public Storage LaQuita Cormier
I want to thank kathy for helping me and my sister find the perfect storage unit, helping us with the lock and key and with the All the Details. We Are Happy Customers. ☺️
July 26, 2023
Google Public Storage Abriel R
Miss. Kathy is awesome she made everything easy n smooth
July 22, 2023
Google Public Storage Velvet CricketPepper
Kathy, was very personable and efficient. I appreciated all her attention to detail and ensuring our access to Public Storage. Thank you Kathy for your care on 7.23.23, 12:00 pm Joeph and Veronica Qualls
July 22, 2023
Google Public Storage Alexander
Kathy provided very quick service
July 21, 2023
Google Public Storage Sia X
I believe Jolene (I’m sorry if I got it wrong) was the wonderful person who help my husband and I today! She was awesome, even though there were some issues with our reservation she was very thorough and made sure the rest of our experience was pleasant. Her cheerful personality definitely made our morning! Thank you Jolene!
July 17, 2023
Google Public Storage R A
July 9, 2023
Google Public Storage Cynthia Covarrubias
Kathy has been so helpful ! I would go back just to rent from her , fantastic customer service .
July 2, 2023
Google Public Storage Max Sirodan
I liked that there is good service here.
June 30, 2023
Google Public Storage Godfrey T
Kathy is amazing and very helpful!! Definitely recommend this location!
June 29, 2023
Google Public Storage diamond hilliard
Kathy was very helpful and sweet when choosing the right storage for me and my family. I highly recommend this store and talking with her
June 25, 2023
Google Public Storage Aliksa Alik
It was really nice and hospitality manager which is Kathy. She is really friendly and willingly to help or assist you. I was there the other to day get a 10/15 easy to get it. Reach out to this property
June 17, 2023
Google Public Storage JOHN PRESSLEY
Kathy is and shall remain the greatest ever, she was extremely helpful and I had the hardest time getting my reservation paid for. She stayed with me through the process and assisted through the completion of the lease agreement. -KATHY FOR MVP
June 15, 2023
Google Public Storage Gentlemone420 Fishingnigga420
Love cathy work love place
June 8, 2023
Google Public Storage Ron Rippley
Kathy is not only extremely helpful but also very pleasant to work with.
June 2, 2023
Google Public Storage Christine Prince
Greedy! Keep raising their rates!
May 22, 2023
Google Public Storage Oriana Wellington
Kathy has been amazing! I love the service here, truly.
May 21, 2023
Google Public Storage Susana Caldera
First time I rent a storage and I had a very good experience with Reka the Property Manager Thank you for your help 👍
May 21, 2023
Google Public Storage Maximillian Trujillo
Kathy is dope! Ten minutes new here and she’s already made me feel so welcome, safe, and secure about my rental unit! I’m really looking forward to this new relationship!!!❤️❤️❤️💪💪💪
May 16, 2023
Google Public Storage Geoff Breath
Kathy was really helpful getting me a storage unit that fits what I need! Thanks Kathy!
May 13, 2023
Google Public Storage Nancy Cuevas
She Washington verá nice her name is kathy
May 13, 2023
Google Public Storage Jose Angulo
Kathy was great and getting me set up quick thanks alot
May 10, 2023
Google Public Storage Cole Wissing
Great customer service. Easy to use yet felt very secure while storing my stuff here. Felt it was very reasonably priced. Would rent storage space from here again in the future if the need arises.
May 9, 2023
Google Public Storage Joshua Aaron
Kathy help me out tremendously today.
May 3, 2023
Google Public Storage Kevin Gann
Lisa was very helpful! Federal way, wa
April 29, 2023
Google Public Storage BobbyJoe Dearman
Kathy was super helpful and friendly. Went above and beyond. Great customer service. Thank you.
April 29, 2023
Google Public Storage Keith Croghan
The fact that this place only lets you come till 6 pm is not good for people who work. Probably won’t use long.
April 28, 2023
Google Public Storage Ace santana
This was a great experience. Kathy was great. Helped me right away with any problems I have.
April 18, 2023
Google Public Storage Venus Haddix
Service was great. CS Rep was very patient with my mother and I. She explained everything clearly to us and was very patient as neither of us had our glasses on. She's very upbeat, funny, has the ability to make anyone smile. Thank you for your wonderful service. Sorry I don't remember your name.
April 14, 2023
Google Public Storage Joseph Brannon
April 11, 2023
Google Public Storage Crandish99
The renting process was easy and efficient, and Kathy was very helpful throughout.
April 8, 2023
Google Public Storage Donna Anderson
Kathy was very helpful and wonderful.
April 7, 2023
Google Public Storage Linda Moser
Great service and nice place. Kathy was great!
April 2, 2023
Google Public Storage Malkiea Smith
Kathy, the sales rep is so amazing!!! She was extremely helpful & knowledgeable. So friendly & bubbly. Best customer service I’ve ever received from any Public storage staff!! Thank you so much Kathy
March 22, 2023
Google Public Storage Jin Hong
Kathy is amazing property manager that I never ever met. I'm so glad for her help. Recommended A+++++
March 18, 2023
Google Public Storage L 2020
KaThy did a He'll of a job I was very Impressed By her customers service Abilities
March 12, 2023
Google Public Storage Khalani Patricelli
Kathy W was amazing! She helped me with my every need.
March 11, 2023
Google Public Storage kevin s howard
Nicole, is a great person, smiles and excellent service. Wish, more people were like Nicole. Great service is important to me..
March 8, 2023
Google Public Storage May Route
Kathy is great! Fast move in process via online and Kathy helpless with the process. Received good feedback. Thanks Kathy!
February 19, 2023
Google Public Storage Gilda Brown
I had a very pleasant experience with Public Storage, especially with the manager Kathy! She was very business customer service plus she had a wonderful sense of humor!
February 18, 2023
Google Public Storage Koko Oregon
Excelente service from Kathie
February 15, 2023
Google Public Storage Jim Rose
This storage facility was awesome. The manager, Kathy, was exceptional. She was super helpful, very friendly, and really efficient. Anytime I need to use storage, I will always go here.
February 15, 2023
Google Public Storage Jonny Auto
Kathy is the bomb diggity!
February 13, 2023
Google Public Storage Elena Siow
We needed to move our things immediately and Kathy saved the day! She was able to call us and view the different units. We were able to get a unit the same day. Thank you so much Kathy!!!
February 13, 2023
Google Public Storage Christina Morehead
I rent a personal unit as well as a unit for my business storage and have had a great experience. Kathy is awesome! Any time we have an issue with our unit she's quick to help us out! -The Snake Ladies
February 10, 2023
Google Public Storage adriana thuline
Had a really good and easy going experience at this location! A really helpful man named Travis was patient and walked me through everything I needed to know. I’m older and hard of hearing, so not everyone takes the time like this young man did. Happy to be renting from you guys
February 8, 2023
Google Public Storage Kat Kut
Excellent service. The manager Kathy helped me through the whole process & got me what was needed for the time being.
February 6, 2023
Google Public Storage sarah reynolds
Kathy was amazing!! She helped me when I didnt think anyone could! Thank you Kathy!!
January 31, 2023
Google Public Storage Meatuli Robinson
Kathy gave great service. Quick and helpful!
January 29, 2023
Google Public Storage JS
Kathy is the greatest. Clean units. So helpfull.
January 28, 2023
Google Public Storage Theresa Morrison
Kathy is great! Great services! Highly recommended.
January 27, 2023
Google Public Storage Clinton Dezeurn
I really appreciate the staff here. Kathy has really good customer service skills.she makes you feel right at home and I will recommend anyone to be apart of this facility thank you guys .👍
January 22, 2023
Google Public Storage Tina Miller
Kathy was super helpful and friendly. Very clean facility. Thank you!
January 21, 2023
Google Public Storage titus ledua
Kathy is the best
January 15, 2023
Google Public Storage Bill Ayotte
Kathy is the best! Incredibly informative and helpful. We are sure that our storage will be safe and secure at this location
January 14, 2023
Google Public Storage Ila Field
Kathy was most helpful on helping to since a customer service issue quickly and happily!
January 3, 2023
Google Public Storage Mike Dickson
Kathy was very helpful in getting us another unit she is awesome
December 17, 2022
Google Public Storage greg deguzman
Kathy is super. Highly recommend, she is fantastic and super helpful.
December 9, 2022
Google Public Storage Adan e Martinez
Good costumer service Kathy thank you for your time
November 26, 2022
Google Public Storage MARYELLA MOMOF3
Friendly and Fast Service!
November 26, 2022
Google Public Storage Susan Latham
Kathy was awesome very very helpful
November 26, 2022
Google Public Storage Jennifer Hassler Nelson
I have been a customer for years at this location and have never had any problems. I just helped my mom Susan get a storage unit at this location. Kathy is the manager and she is the best.
November 12, 2022
Google Public Storage Iain Lawn
Kathy was a wonderful and pleasant property manager. Very helpful and polite.
November 10, 2022
Google Public Storage Salvador ORNELAZ
Kathy was very helpful
November 7, 2022
Google Public Storage Saul Medina
Great service Kathy did excellent ..
October 30, 2022
Google Public Storage Matt Gold
KATHY was the best associate you could ask for ,help me get checked in ,create an account I will forever use this storage until I find a place!!!!!
October 20, 2022
Google Public Storage Nik Lykos
Kathy was great
October 15, 2022
Google Public Storage Black Bunny
Kathy is great I enjoy stopping into to say hello and she is very nice to talk to and I’m very happy my stuff is safe with her
October 14, 2022
Google Public Storage Amy Tomic
Kicked out after I paid for a full month. Just received the e-mail that says everything must be out in 2 days… A phone call would’ve been nice. Tried calling customer service, of course they didn’t have any information for me. They told me to contact the property manager, she’s never there, or never answers when I call. She’s also not very friendly & asked me to give her a 5 star review before I could even get a storage unit. Thought that was weird, & she physically wanted to see it on my phone…. I’ll try again in the morning and hopefully get some answers. I wouldn’t recommend renting from this location. She also manages another location in federal way.
October 13, 2022
Google Public Storage MICHAEL lNDAR CHAND
October 8, 2022
Google Public Storage G R
Mark was very helpful and professional and was able to answer all my questions showed me how to use the app and all of its features
October 3, 2022
Google Public Storage bad shimmy
just had the absolute best experience with storage staff in my life at the federal way location on pac hwy and 348th. bethany and kathy are amazing, very personable, friendly, and caring. would highly recommend this storage to anyone. cameras everywhere, you can get in the gate using a smartphone app on your phone, and they are in the process of going through security upgrades and putting in new rod iron fences to keep out the riff raff. pleasantly surprised after my last experience with public storage many many moons ago. bethany and kathy should be commended for their excellent customer service skills.
October 3, 2022
Google Public Storage Carlos Tincopa
Jeannie was very helpful and nice,great customer service.
October 2, 2022
Google Public Storage Jeff Long
Kathy is amazing and friendly, she is always helpful and available when I need her at the site. Thank you Kathy!!!!
October 1, 2022
Google Public Storage Sybyl Melendres-Cabanting
Kathy is awesome! She helped us with our concerns, she’s very polite and she’ll sure help you with whatever concerns you guys have! Really appreciate her personality.
September 27, 2022
Google Public Storage Joyce Kwapinski
Bethany is really friendly and helpful. worth renting a storage unit here!
September 26, 2022
Google Public Storage Tom Knapp
Was given wrong information over the phone by 3 different people. This is not a 24hr access location. I shared my situation and needed to access the unit early in the morning to make a flight. I couldn't get inside the gate, missed flight and had to reschedule. Manager was on location too but refused to help me. Luckily I was able to cancel my paid reservation through corporate because I never moved in.
September 25, 2022
Google Public Storage Elias Kasem
Amazing customer service from Mark!! Couldn’t be happier with the customer service he provided. The entire stay I was here I was treated with respect and they were so friendly at all times!! Love it and will definitely be back again.
September 24, 2022
Google Public Storage Jason Getchman
Bethany is bada!! and very professional at her job. Great job! And I want to also give the property Mgr kathy of where I store at 6 star plus review on her customer she is the best she helped me out alot yesturday.... . Dnt for get to give her an raise
September 23, 2022
Google Public Storage Melissa Wilson
Kathy is the best she is helpful and welling to lend a hand when needed. She made sure I could get in to my storage. Then my truck wouldn't start and she helped me get it started. I would say this is the place to go with no hesitation. Thank you for everything
September 22, 2022
Google Public Storage rocky daggy
Kathy was supper nice and very helpful!! Thank you Kathy!
September 21, 2022
Google Public Storage David Leaupepe
Bethany was so helpful!
September 18, 2022
Google Public Storage lori grubbe
Kathy is the BEST!! She helped us out today and was so pleasant.
September 12, 2022
Google Public Storage Thomas Watts
Don’t believe all the fake reviews. Hands down the worst storage place I’ve ever used. They close the gate at 5pm on weekends and 6pm on weekdays and there’s absolutely no access after. I’ve used other public storages where they give u a warning if you were you there after hours and a fine if u do it again, which is ridiculous but at least you have access to your belongings 24/7 if need be. There workers here are awful and give zero exceptions to paying customers. I got there at 4:59pm on a Sunday with a full load that took 2h to load and a half hour to get there, but nope the gate was shut down, and to top it off the lady who works there (that I met and spoke to for a while the day before and knew I was a paying customer) was yelling at me from the other side of the gate “we’re closed, we close at 5”. Really Public Storage??? Never left a review in my life but had to on this one. Worst service period. A storage unit that you can’t access if you work normal work hours???? Huh???
September 11, 2022
Google Public Storage Karen Sisley
Kathy, was very helpful and patient with answering all my questions. Very friendly and personable! I feel confident my belongings stored will be safe. Thank You!
September 5, 2022
Google Public Storage Diane Eagleson
Bethany and Kathy great job
September 2, 2022
Google Public Storage Scott bittner
Kathy was super helpful and friendly
August 27, 2022
Google Public Storage Rachelle Ann
Kathy was soooooo great
August 26, 2022
Google Public Storage Kai Tanaka
Kathy did a great job getting me set up!
August 26, 2022
Google Public Storage Michele Harris
I've had a good experience renting a unit here and Kathy and her team have been very helpful.
August 20, 2022
Google Public Storage Ellen Dagley
Great experience Really helped when having to move quickly after our house sold Thanks Kathy you were so helpful
August 17, 2022
Google Public Storage Michelle B
Thank you Bethany for showing me how to post a review. She was very helpful.
August 10, 2022
Google Public Storage Fred Krug
Mark did a great job got us out of here right away
August 5, 2022
Google Public Storage Kelly Snyder
Kathy was awesome! Showed me how to access my unit and how to navigate the App. Thanks Kathy
August 4, 2022
Google Public Storage LAMONT LOVE
I was helped by Kathy, and she was great. Helped me to the fullest. Great person, will recommend anyone to use that storage spot. 5 Star service.
July 31, 2022
Google Public Storage Mj Leei
Met the new Manager Kathy she's really nice and polite and she's very helpful..
July 21, 2022
Google Public Storage Tia Simmons
I love Kathy. She saved my storage twice. She's heaven sent.
July 20, 2022
Google Public Storage sam hartfield
Kathy was so helpful she saved my stuff not once but twice. She is an angel and the best person to help and trustworthy. I cant thank you enough Kathy!
July 5, 2022
Google Public Storage Francois Santos
Kathy has been very helpful. Got me into the right sized space and got everything taken of . Highly recommend.
July 2, 2022
Google Public Storage H L
Kathy has been amazing assisting me with my reservation. Very friendly and professional and knowledgeable. Highly recommend!
July 1, 2022
Google Public Storage Steven Grass
Storage unit was broken into and everything was stolen. There was no assistance and they attempted to not honor my insurance
June 29, 2022
Google Public Storage Kassem Chehouri
Kathy helped me out she is very good and nice an polite and she explained it very well
June 28, 2022
Google Public Storage Jason Bauman
Cathy was quick at getting us set up and in new unit¡
June 12, 2022
Google Public Storage GreenLuxe1
I meet this person named marry she is an extraordinary person good worker she guided me through this process because this is my first time doing this.
June 6, 2022
Google Public Storage Ashok Shah
Mary.is exellet!
June 3, 2022
Google Public Storage Jeremiah C
I haven’t been to a storage location in some years now. My last experience was not that great. Today I was helped by Mary she was awesome! Very helpful and even toured some units with me to make sure they were suitable! Great service if you go to this location ask for Mary! Professional and friendly! Thanks
April 16, 2022
Google Public Storage Roger Guilford, Jr.
Low quality company. They increased the rent on my 5x8 $20 within the first month I rented there. They will increase your rent too... maybe $20 this month, maybe $20 next month... How about $30? Do I hear $40?
April 8, 2022
Google Public Storage Livaie Palik
March 19, 2022
Google Public Storage Christy Morken
Great customer service. Their employee went above and beyond helping me. Thanks
March 11, 2022
Google Public Storage Gman Morales
Jeannie shes the best help i ever get
March 5, 2022
Google Public Storage Saufoi Papatu
Jeannine helpful and friendly
February 15, 2022
Google Public Storage scott blakely
Went to rent a unit at the Mildred location in tacoma. After making the reservation, I saw I wasn’t able to my online because I wanted to decline insurance. Went to the office and was unable to rent the unit because someone had vandalized one of the windows to the main office and they were waiting for the police to come. That’s when I decided to stop by the office in Federal Way and speak to Jeannie. She told me that she was able to rent me the unit at the tacoma location from her location in FederalWay. Jeannie went ahead and started the paperwork and completed the rental for the unit I wanted. Jeannie was very polite and very courteous and offered me many options on how to store my items and to keep them safe. Five star experience with Jeannie at the Federal Way store!!!
February 12, 2022
Google Public Storage Alex Brother
Great management!!! Always clean, well taken care of place.
February 5, 2022
Google Public Storage connie Kane
Manager was great
January 31, 2022
Google Public Storage Christine
I worked with Jeannie to reserve my unit. She was busy when I got there with another customer, but as soon as she completed that customer’s paper, she promptly attended to me and answered all the questions that I had about the storage unit and area.
January 28, 2022
Google Public Storage Eddie Rodriguez
Mary is very helpful and Does whatever she can to help
January 25, 2022
Google Public Storage Ian Puckett
Jeannie is great! Very friendly and always available to help with questions or concerns.
January 21, 2022
Google Public Storage Tasha ILI
January 21, 2022
Google Public Storage Mark Hansen
Jeanine was so helpful! She answered ALL of my questions without hesitation and was very friendly and courteous too.