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Address

1235 S Sprague Ave
Tacoma, WA 98405

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-242-5971

253-242-5971

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-242-5971

253-242-5971

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x4'
    Online only price
    $ 35/mo
    Online only price
    Half Price Sale
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 35/mo $70
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 41/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41/mo $82
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 82/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 82/mo $110
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 86/mo $114
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 137/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 137/mo $183
    Online only price
    2nd Month Free

    No Obligation

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    10'x15'
    Online only price
    $ 224/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 224/mo $298
    Online only price
    2 units left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Hilltop Storage Units In Central Tacoma

Public Storage in Hilltop offers self storage solutions in many different sizes to help businesses and residents throughout Tacoma stay organized.
I-5, I-705 and SR 16 all provide quick access to the cheap storage units at this facility, which is on the east side of Sprague Avenue between 11th Street and 15th Street.
Less than two miles from the University of Washington Tacoma, a 5x10 storage unit at this property is a great place for UWT students to keep boxes and small furniture out of the way during the school year. It's also a great place to park a few bikes during the summer.
With the great shopping, entertainment and museums of Downtown Tacoma just a few minutes away, folks living in the condos, townhomes and apartments downtown can use a 10x15 storage unit as the perfect place to store an extra couch, appliance or a handful of boxes taking up too much space in the closet.
Companies doing business in New Tacoma or the Port of Tacoma will love being able to keep supplies, equipment or excess inventory all near the workplace with the help of a 10x30 storage unit at this property.
Indoor storage units, outdoor storage units and climate controlled storage units are among the many options at this location, as well as drive-up, enclosed units big enough for vehicle storage.
When it's time to move in, move out or just move some things around in the "City of Destiny," this Hilltop Public Storage will be ready and waiting to help Tacoma customers find the storage space they need.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 533)

January 29, 2024
Google Public Storage J Smetzler
January 19, 2024
Google Public Storage Aaron Bailey
Hope was absolutely amazing she was extremely helpful and helped get us situated when we missed our reservation
January 13, 2024
Google Public Storage Aria Joslyn
Thank you so much! Hope made the process easy for me and answered my thousands of questions! Thanks again!!!
December 5, 2023
Google Public Storage Nerissa Hooks
Thank you so much to Corinne, she helped me to get my storage unit really quick and easy. I just move in and I needed a storage space to fit all my stuff and she was nice enough to help me out. And the customer service was excellent too 😊. She very friendly and professional. Again thank you 😊!!!
November 13, 2023
Google Public Storage shandogdad
Today I had a pleasant experience and help from a young lady working there at the Tacoma location. I had trouble with my lock and she supplied a new one and everything is great now, thanks.
October 5, 2023
Google Public Storage Keeasha Shaw
Hope was very helpful and answered all of my questions. She’s a great property manager.
September 24, 2023
Google Public Storage Tae Lee
September 5, 2023
Google Public Storage J maurice Ram
September 3, 2023
Google Public Storage Michael Blanchard
August 22, 2023
Google Public Storage Malik Lockett
Joelle was excellent! She gave great customer service and she is really about the people !
August 22, 2023
Google Public Storage Mark Younge
Joelle was a great help today! She is all about customer service and is tremendous blessing!
August 16, 2023
Google Public Storage Tresha Haywood
Joelle was excellent today in assisting me with finding the right unit and completing my reservation. She provided exceptional customer service.
August 3, 2023
Google Public Storage Grace Adeniji
Lovely manager! (I am so sorry I forgot your name) She was very very helpful. Got me a cart to help move my items to my storage space and even helped me move one of my heaviest items to my space. She set wonderful expectations for me about what to expect occupying a space. So so friendly. Thank you so much!
July 19, 2023
Google Public Storage Joanna Cobb
Joelle is beyond helpful and is genuinely excited to answer questions and go above and beyond to offer good service. Having someone be so friendly and positive makes you feel secure and supported in leaving your stuff there. I trust her with all my heart that she would never let anything bad happen to my unit, and made me feel it was worth it to invest in a big unit, which I've never done before. I feel she would help me when needed like it's her own. Great service, give Joelle a raise!!! 😊
July 19, 2023
Google Public Storage Kirk Henderson
Joelle was great !. she followed up and got things in the right place after i made a mess of it. first time anyone for a storage facility has followed up and made thingss right.......
July 18, 2023
Google Public Storage Veronica White
Joelle was very kind and helpful during my visit today!!
July 5, 2023
Google Public Storage Jadelyn Tauinaola
Had this storage for about 4 months now and everything is still perfect the way I left it . Even when I accidentally forgot to lock my storage , the workers (Joelle) were able to keep it locked while we were out of town . Everything was still there and the place is super clean . Joelle is amazing helping out with what you need! She’s our go to when we stop by our storage 😁.
July 1, 2023
Google Public Storage chris trembanis
June 13, 2023
Google Public Storage NOIR
Great place, the property manager was very helpful and explained in detail everything about the property, definitely would recommend this place for long term rental.
May 2, 2023
Google Public Storage Gather Juice Co
Gate is broken and padlocked. I’m not able to access my storage space at 8am on a weekday despite the gate saying I have access between 6a to 9p daily. I attempted to call the property manager but received no call back. I chatted with public storage and they advised there was nothing that could be done. I asked for a credit and, despite saying they’d “submit a request for credit”, they refused to provide proof. Agent then ended the chat without solving my problem or providing any service.
April 30, 2023
Google Public Storage Kaela
Hope has been very helpful and made things extremely easy.
April 27, 2023
Google Public Storage Ash Niko
Excuse the profanity, but why the hell did you people lock my unit when I have been making my payments on time.
April 6, 2023
Google Public Storage Taylor Winkler
I do not recommend this company if you need to rent a storage unit. My experience has been sub-par since getting started, to during, to current, as I prepare to terminate my service with them. My biggest issue with them is that they said my unit is improperly locked. I arrived around 5pm to access my unit and they had added a lock without giving me any notification they would be doing so and even though their hours are until 6, nobody was there. I called and nobody answered. I waited about 15 minutes. After I left, the manager, Hope, called me back and said she was at a different location today like it was my problem and was incredibly rude. There have been more issues that I will have to get to at a later time as I don’t have further energy to put into reviewing my poor experience with this company today. Just go elsewhere if you want to be able to access your unit and have reliable service.
March 27, 2023
Google Public Storage Jay Parks
Kept clean an very respectful
March 22, 2023
Google Public Storage Jamie Horner
Came in to ask about a storage unit and the staff was very friendly and helpful. I have never rented a storage unit before so I had lots of questions, thank you Travis for answering all of them and having a great attitude through my interrogation!
March 20, 2023
Google Public Storage Michael Nolan
Hope, was the greatest representative for a storage facility that I have encounter and have been renting units for over 25 years. You have a great person running this center she is awesome. Mike Nolan
March 1, 2023
Google Public Storage Jordan Bates
Travis was wonderful and answered all our questions , showed us around ! Super friendly 10 out of 10 would recommend doing business with him:)
February 4, 2023
Google Public Storage Dan Aguilera
It’s not very frequent that I visit the facility. Mostly it’s to just throw stuff into my unit and forget about it. However, I noticed my rent had gone up and was a little upset at the size of the increase. In hindsight it may have been an over reaction. I made a trip to the office and was met with the property manager, Hope. She was understanding when I discussed the issue, and instead of telling me to kick rocks, she moved me into a same size unit that was way cheaper than what I would have been paying. And it was only a couple doors down. We went ahead and scheduled a move in date, and she was nothing but supportive and helpful with my issues and getting them resolved. I’ve ran into her almost every time I’ve visited the facility, and every time she’s been a pleasure to work with. I highly recommend asking for her if you are to visit.
January 29, 2023
Google Public Storage Dario Welch
January 29, 2023
Google Public Storage rick mcginnis
VERY PLEASED
January 15, 2023
Google Public Storage Stacy Hylton
Went to get a storage today Hope was amazing definitely got me the best deal so sweet!!!
December 29, 2022
Google Public Storage Ashton Bruce
Getting a unit was easy and quick. Even with a new trainee (Robin). She was excellent and very professional. 5⭐️ Service.
December 19, 2022
Google Public Storage Zenobia Nelson
She was lovely .. lovely me everything I need to to
November 18, 2022
Google Public Storage Faustino Patino montero
Liza was super friendly and helpful and helped me get the unit that was right for me come get yourself storage so pace from Liza! Thank you Liza! 🙏🏽
November 14, 2022
Google Public Storage Michael Spencer
Hope was excellent, and made things so easy
November 10, 2022
Google Public Storage Joseph Aguilar
My experience here was simple and amazing and friendly
October 31, 2022
Google Public Storage - “‪Carthangion‬” -
Hope and Travis that worked at the location I rented at were both very helpful. They make sure you're very informed and I felt taken care of.
October 20, 2022
Google Public Storage Mickey Lane
Super nice and friendly. Very informative
October 19, 2022
Google Public Storage Angela Baldwin
I reserved a storage unit on line and when I got there the unit I reserved was rented out to someone else. I was told that the only other space available cost $200 first months rent no $1 first months rent deal. So I had to go somewhere else. I do advise you to not just reserve the space you want but rent it too. Especially if it's a good deal. You can rent online and it's called a contactless rental. And when your space is available they text you and leave your lock inside the rental space.
October 3, 2022
Google Public Storage Angela Baldwin
I reserved a storage unit 10×10 with only having to pay $1 for the first month and then $111 a month after. Which I honestly thought was a great price. I could not find anything cheaper. My first mistake was believing that if I reserved it and then went to and if paid in person I couldn't mess it up!? Was i wrong!! public storage said if I reserved the storage space then no one could rent it. So when I got there guess what they rented it out. Apparently they did not have any more storage spaces in their facility. Except for one 10×10 (which I reserved) but now trying to charge me $300.,?? how did we go from a dollar first months rent and then $111 a month to $300 a month? What's really going on?? Scam??
October 1, 2022
Google Public Storage William Payne
Hope is absolutely wonderful and always a big help. She always has a smile on her face
October 1, 2022
Google Public Storage jay 777
Hope is very helpful and resourceful great property manager
September 27, 2022
Google Public Storage Russell Gratland
Mark was very helpful and knowledgeable with procedures for this place. Very kind and courteous. Would recommend to friends and family.
September 26, 2022
Google Public Storage Alicia Howl
Lorena was super great, she was extremely helpful when I needed to find a cheaper unit. Come to public storage on sprauge! They are amazing and super helpful!!
September 19, 2022
Google Public Storage Aurelia Velasquez
Hope the property manager is both knowledgeable, respectful and courteous. She made things easy to understand to me and I am an older lady. She explained patiently the apps we used and she is an asset to this company.
September 17, 2022
Google Public Storage Quincy Bolden
Mark was very professional and courteous helped me resolve my account.
September 13, 2022
Google Public Storage Zion Grae-EL
Brittany and Janet provided exemplary service!
September 10, 2022
Google Public Storage Elena Stangel
Bryttany went above and beyond to help me find the right unit for my storage issues. Thank you Bryttany for your outstanding CS! Serviservice.
September 7, 2022
Google Public Storage Lindsay S
The manager Hope was extremely helpful and answered all my questions and was extremely friendly . Great location and clean
September 2, 2022
Google Public Storage Darrell Draughn
I was a customer with this establishment for 3 years, and I must say it was one of the better storage experiences I ever had. The manager Hope, is a godsend and every time I dealt with her she was always courteous and professional. This facility every time I was there I never saw it to be tacky or dirty like most places I've passed by and seen. The rest of the staff has always been courteous and friendly and once again thank you Hope the manager for all the hard work that you do and always treating us like family.
September 2, 2022
Google Public Storage Cie Koda
I just wanted to say that Janet that helped me today was very very nice and so very helpful with everything and all the questions I had asked. just want you to know that she's a good employee for you to keep!
August 18, 2022
Google Public Storage Brian Mcgillivray
Hope was truly amazing today! She went above and beyond helping myself and my movers! Amazing customer service!
August 14, 2022
Google Public Storage Clinton Perry
I am leaving this review because of the management team here in Tacoma. The Manager by the name of Hope exemplifies customer service and always has a happy genuine smile that is ready to help me here. I choose to store my stuff here because I trust the people with the keys! Chanelle the District Manager did a great job picking out her staff. I have brought up numerous suggestions and or complaints, all were listened to with professionalism and replied with honesty. Thank you Hope and Chanelle for taking such good care of us. You all have really turned this place around. Thanks!
August 4, 2022
Google Public Storage R M Hunt
Brittany did vary well
July 22, 2022
Google Public Storage Nathan Gorton
July 6, 2022
Google Public Storage Barbara Stagg-Vaughan (Babs)
June 27, 2022
Google Public Storage Theresa Seiaute
Hope was super helpful and was extremely sweet to work with
June 21, 2022
Google Public Storage Rachel Shoemake
Hope was amazing! I moved from out of state and she was super helpful while I was in a hectic state. She took the time to show me how to use the app to gain access quickly.
June 20, 2022
Google Public Storage Jennifer Kyllo
Hope was super helpful and helped me figure out what storage was the right size.
June 19, 2022
Google Public Storage Leandro
Quick setup with Hope!
June 17, 2022
Google Public Storage tobin tobin
Mary is wonderful. Perfect demeanor, professional and kind. The place is spotless always. Definitely recommended.
June 16, 2022
Google Public Storage Heriberto Jimenez
June 14, 2022
Google Public Storage The Johnson Jr.'s
June 6, 2022
Google Public Storage Karen McRae-Workman
I recently went in to solve a problem I was having and the young lady named Hope that was running the front desk was very knowledgeable, helpful, and friendly. She is a great asset to this location and I hope to get to work with her again.
May 30, 2022
Google Public Storage Lamark Myles
Fawn provided excellent customer service I am definitely going to recommend her and her property to family and friends thanks!
May 15, 2022
Google Public Storage Anna Herron
Hope was super helpful!
May 15, 2022
Google Public Storage Tabitha Erickson
April 27, 2022
Google Public Storage Avery Martin
Easy to set up. The clerk helped me all the way through the process and was able to move all my stuff in that day.
March 29, 2022
Google Public Storage nikolas mendoza
Brittney was super helpful and knowledgeable, she took her time explaining everything to me and when I was dealing with the storage I could see her taking her time to make sure the location was clean, she’s amazing and super sweet
March 29, 2022
Google Public Storage C_C LetsTalk
Brittney was AMAZING! So helpful and informative.
March 7, 2022
Google Public Storage Tim Mansen
Brittney was great!
February 25, 2022
Google Public Storage Maria Tulare
Absolutely beautiful transaction knowledgeable of the business…
February 24, 2022
Google Public Storage christian contreras
Nice workers.
February 23, 2022
Google Public Storage Here's 2 You by Nina
Brittney is awesome! Thanks for all of your help.
February 23, 2022
Google Public Storage Shawn McClement
Brittney is a rockstar she was amazing thank you Brittany okay now
February 6, 2022
Google Public Storage Llynnette Forsch
January 11, 2022
Google Public Storage Stacy Johnson
Mary is great!
December 14, 2021
Google Public Storage Naomi Carleton
Updated from 5 stars to 1 star after two years: While the service I received was good at the site the longer I was there the more issues stood out. The place is INFESTED with rats. Bring a tarp to cover your stuff because they climb on the wire above the units and don't give a $h!t about $h!tting on everything. The "secure" door and lock to enter the building housing many indoor units was broken. It started as having to jerk it open and slam/push it shut, and eventually became loose hinges, a missing handle replaced with a piece of rope...the building is not secure. Because Public Storage apparently doesn't want to fix the door it was often left open when I arrived on site. My boxes had water damage on the bottom. I had to throw away some moldy items. I was not told at any time that flooding had occurred. Insurance pays out up to $250. It doesn't cover pest damage. Get real renter's insurance instead. Original review: I’ve been pleased with all of my experiences with Public Storage and this site in particular. Both staff members I have met (Teresa and Devin) have answered my questions and were thorough in their explanations of rental policies. I purchased moving supplies (boxes, tape, moving blankets, plastic wrap) as well - they have a number of other items for sale as well. Rental insurance is required (your own or theirs) when you rent a unit and you will need an approved lock or plan to pay $20 - $30 for a lock you can keep when you empty your unit.
December 9, 2021
Google Public Storage Jack Rosoff
Hope was super helpful and the process was easy!
December 4, 2021
Google Public Storage Bowen Spellman
November 20, 2021
Google Public Storage Chance Bergevin
First day and the person working was beyond useless. Code was wrong, took them calling someone else to figure out why and the unit did not have the key provided like they said. Complete mess. Go elsewhere if possible.
November 2, 2021
Google Public Storage Latonya Jones
Tracy saved the day! We couldn’t fit all of our boxes in the U-pack pods so we needed clean, secure storage fast! Within ten minutes, I had an ample unit, a code for the gate and the Public Storage app with access to the unit in it. Great customer service Tracy!
November 1, 2021
Google Public Storage Rob Mosley
October 29, 2021
Google Public Storage Larry Bates
October 14, 2021
Google Public Storage Celesta Smith
What a great experience I've had at the Public Storage on Sprague in Tacoma! Lindsay was so helpful and professional. She even made an effort to check in personally when I was at the facility during business hours. The facility is well maintained and the rental process was very easy online. Thank you Lindsay!
October 9, 2021
Google Public Storage Eric Handley
Awesome service. And easy to transfer units!
October 9, 2021
Google Public Storage David Reynolds
This is a very secure and safe place to keep your belongings and everyone is so nice!!!
October 9, 2021
Google Public Storage Søren Christensen
Getting a storage unit was so easy. Lindsy was so nice! She explained everything that I needed to know and this is definitely a place I'd recommend to keep your belongings.
September 30, 2021
Google Public Storage Justina Voegtle
A huge shout out to the office manager Lindsy who seriously is the best hands down. I love that see went out of her way, and beyond to notify us on when a storage unit came available and was able to reserve the unit so we didn’t lose the only available storage unit she had for the size we needed! Thank you so much for your amazing customer service, and kindness.
September 29, 2021
Google Public Storage Kurtis Weinberger
Great
September 21, 2021
Google Public Storage ken Black
Pleasant employee's clean area. Will recommend to others
September 19, 2021
Google Public Storage David Dukes
My experience was a breeze, staff was helpful, Lindsy was informative and friendly.
September 18, 2021
Google Public Storage Carol Shiflett
Dee was very helpful during both my move-in and move-out. I'd use this facility again.
September 16, 2021
Google Public Storage Harlan Larson
Lindsy is very nice. Good location. Secure facility
September 13, 2021
Google Public Storage Trevor Hamilton
Lindsay was great!
September 10, 2021
Google Public Storage Carolyn Thomas
Miss Lindsay was beautiful. Thank you
September 5, 2021
Google Public Storage Dee Tee
September 4, 2021
Google Public Storage Natasha Roque
Lindsy was helpful and made the process easy!
September 3, 2021
Google Public Storage Chris Padilla
Lindsy was so helpful and such a sweetheart.
August 30, 2021
Google Public Storage Ahmad Aj
Beautiful place, beautiful customer service. Great place, great people, very nice. So glad we stopped here. Lindsay was so helpful. Thank you!
August 27, 2021
Google Public Storage Magan Sadler
Lindsy made the process of getting a storage unit so fast and easy would definitely recommend
August 20, 2021
Google Public Storage Marquita Jackson
The customer service was amazing and I’m super happy for everything that Lindsy has done for use she rocks 💯
August 19, 2021
Google Public Storage Mark Jesch
Awesome service 👍 very friendly and informative. Highly recommend. Everett was very great to work with.
August 18, 2021
Google Public Storage Dan Deuble
Good customer service, very helpful, and nice to chat with.
August 18, 2021
Google Public Storage remandez nelson
August 14, 2021
Google Public Storage Grover dean Fye
Lindsay the property manager has Phenomenal communication skills. Great place to rent, secure, and awesome location. Would recommend.
August 13, 2021
Google Public Storage Chris Goldman
Lindsy was awesome, very fast, extremely friendly, and took great care of my storage needs.
August 11, 2021
Google Public Storage Ray Von Rhone III
August 8, 2021
Google Public Storage Christopher Snyder
Super, Lindsy is bubbly
August 2, 2021
Google Public Storage Harvey Long
Lindsay rocks! Thanks for all you've done to make my move awesome!
August 2, 2021
Google Public Storage Linda Bullock
Today I stopped in at Public Storage (Sprague Office) and was helped by Lindsy S., the store manager. She was very professional and had a great work ethic...pleasant and friendly.
August 2, 2021
Google Public Storage Sarah Lane
Very kind staff and super helpful manager here! Glad to have chosen this spot for our needs.
July 31, 2021
Google Public Storage Larry Thain
Friendly staff great place to store your stuff only place I will every store my property if I needed help with anything Everett and lindzy rocks
July 30, 2021
Google Public Storage Kyle Jolibois
Lindsy and Everett and also Dee from mildred are amazing people with extra ordinary customer service skills
July 27, 2021
Google Public Storage Jon Leeper
Wow what a very helpful,polite and beautiful manager they have if your looking for a public storage i have to recommend this place. Cameras and video on 24 7 .I have to say thank you Lindsey and her new training ß.thank you again public storage.🙂
July 24, 2021
Google Public Storage Third Space Lab
Lindsay was fantastic. She made sure we were set up for everything, explained the terms and pricing! We look forward to having our storage close to home at a good price!
July 24, 2021
Google Public Storage Kaleigh Aka The singer
Lindsy was great and helped me find a great space at a different location even though there weren't any available at her location.
July 23, 2021
Google Public Storage Tiffany Marvin
Lindsey is great and very helpful! Love Bluetooth on the app.
July 17, 2021
Google Public Storage Jim Burbank
July 16, 2021
Google Public Storage angela rylands
Lindsy was amazing today. Very professional and prompt. Thank you for the hospitality today..
July 10, 2021
Google Public Storage Laurie Elliott
Lindsy was knowledgeable & helpful. Great experience.
July 9, 2021
Google Public Storage Kaleb Heckart
The property manager Lindsy was very accommodating. found us a unit at the best price
July 5, 2021
Google Public Storage Abbas Jaber
Lindsy was very helpful and friendly.
July 2, 2021
Google Public Storage Judy Faulkner
Lindsy was very professional,helpful, and friendly. Awesome experience, thank you Lindsy!
July 2, 2021
Google Public Storage MATTHEW BALTHAZAR
Great location! Lindsy was very professional, helpful and has great customer service! She also made sure I was accommodated properly. I recommend anyone looking for storage to this location!!!
July 2, 2021
Google Public Storage everett davis
Great service wonderful experience
July 2, 2021
Google Public Storage Ross Saylor
This place is amazing they were so patient with all of my questions and by they I mean Lindsay. She walked me thru everything and answered all of my questions. She even stopped form going to the bank to help me and even worked to make sure I saved money by getting exactly what I needed. Couldn’t ask for better customer service especially lately because that is an ancient art apparently.
June 30, 2021
Google Public Storage D M
Staff goes through your stuff😐 I had removed anything important from the locker a week before my scheduled move out date and just left the lock off because the last box was just junk that I needed to throw out. When I got to the unit it was wide open and one of the staff was going through my stuff and when she turned around and saw me she said "omg I promise I'm not going through your stuff, it's not what it looks like. your stuff just fell over and I was fixing it" like girl first of all thats the worst lie I've ever heard. It wouldn't have fell over if you weren't touching my stuff. Regardless. it's a storage unit, you store stuff. If it wasn't for the girl I would've given 5 stars.
June 25, 2021
Google Public Storage Peas à Cake
Lindsy is absolutely amazing! She gave me the best option when switching storages and is very caring to customers!
June 25, 2021
Google Public Storage Ronald Phillips
Lindsy was very niceandelpful. Recommend public storage.
June 24, 2021
Google Public Storage Dave Miller
Lindsay is awesome. Punctual informed and to the point! Highly recommend!!!
June 20, 2021
Google Public Storage Lamandalynne Promise
Always awesome staff and a clean establishment.
June 18, 2021
Google Public Storage Dylan Gallagher
Great host and phenomenal storage space.
June 17, 2021
Google Public Storage Devon Scarey
First time trying to get a storage unit and Lindsy was super nice and helpful. Walked me through getting the best unit that would fit my needs and helped me with getting set up with the app. I highly recommend going and talking with her to get a storage unit that will fit your needs.
June 8, 2021
Google Public Storage Phillip Gonzales
Very professional definitely had a hold and grasp on the whole public storage unit that she is in control of.
June 8, 2021
Google Public Storage Will Johnsen
Lindsey was super helpful! Great prices in the area and very easy rental process. Definitely recommended.
June 7, 2021
Google Public Storage Randy Long
Lindsy was amazing 10/10 would recommend!
June 6, 2021
Google Public Storage Susana Martinez
Linzy and the gang have been awesome to me and my stuff are well taking care of I do recommend it hear
June 3, 2021
Google Public Storage Craig Massey
The new property manager Lindsay is the best. No matter what kind of situation you're in she's more than willing to help. Go see her for sure if you need anything!
May 28, 2021
Google Public Storage Jonas Hoard
Lindsey was amazing!! Very helpful!!
May 23, 2021
Google Public Storage Luis Chavez
Lindsy was very help and super kind while assisting me in searching for the right storage unit for me.
May 11, 2021
Public Storage Bleach
So, why are you guys never in the office? Why do you lie about the date you tried to take money out? Is this entire thing a scam? How can you pay if you guys arent there?
May 11, 2021
Google Public Storage Bleach
This place is super shady. Signed up for autopay for the 1st, they tried the 4th. This happened a couple months in a row, and they keep adding charges since they arent in the office when i go to pay. Its not a billing error. I've been on the phone many times. Now my storage unit is going to be auctioned the 25th, because these people cannot do their job. Its not ha hard to be in the office during office hours. I've tried the new and old office. There was a man also trying to pay but he couldn't because no one was there, either. This is not professional at all. DO NOT PUT YOUR STUFF HERE! Even called after the 1st autopay incident, and told them to please make a note to take it out ON THE 1ST. nope, apparently they didn't because after that phone call they still tried to take it out on the 4th. If they had done their actual job, none of this would have probably happened. Such a shame, i thought this place would be a lot better, at least it used to.
May 7, 2021
Google Public Storage revolutionstarr21
Great service, took the time to explain everything. Love the keyless gate entry!
May 1, 2021
Google Public Storage jett corbett
Lindsy was super helpful with getting our storage unit! Great customer service!
April 28, 2021
Google Public Storage andrea M
It was great and I had every question answered. Dubi I believe if I'm spelling her name right but she was amazing and honest and relatable! Didn't even feel like I was getting a storage lol that's how comfortable and reassured I was. Thank you public storage and even more so thank you Dubi for your help and support and laughs! 😊🥰
April 27, 2021
Google Public Storage bubba gump
Dabi is THE BEST!!! My movers were super late, and she stayed to let me unload, so cool!!! I appreciate great service, and this is it!! Thanks Dabi!!
April 23, 2021
Google Public Storage Jacob Smith
Glad to be storing my stuff at PS! For real though. Staff is awesome especially Lindsy. Kinda sad that Theresa is gone. Best of wishes and blessing all the way. jacob,😁😏
April 10, 2021
Google Public Storage Kat Kat
Lindsy was fabulous! She helped us get the large moving van into the storage area and got us another much need storage close to our original one ~ thanks so much!!
April 9, 2021
Google Public Storage lana turner
Love the employees.. Lizzy..hope I got her name right! But she was definitely very patient an helpful!
April 6, 2021
Google Public Storage Jasonc Johnsonsr
Id give this location 25 stars if i could Lindsay and Dabi are fabulous! Thanks girls!
April 2, 2021
Google Public Storage Angela Krohn
I had a little technical error on my end when trying to rent a unit online (turns out I just needed to be patient) so I went into the office and Lindsy sorted me out and got me set up with a unit. She was great!
March 27, 2021
Google Public Storage Travis Williams
Lindsy and Dabi went out of their way to help me get into another unit. They even stayed after closing. Best customer service ever!
March 25, 2021
Google Public Storage Sheryle Albright
It is secure and allways so clean!
March 20, 2021
Google Public Storage Noah Lowrey
Excellent service from Lindsey and Teresa super friendly and easy process
March 13, 2021
Google Public Storage Jeanette Childress
Many thanks to Theresa for helping me get setup with a different storage then what I initially reserved. I arrived frazzled, exhausted, and VERY aggravated with the public storage online system. She was calm, accommodating, and helped get things worked out quickly. Amen!!!
March 11, 2021
Google Public Storage Joe Mcdonald
March 3, 2021
Google Public Storage Chris Goodell
We have been promising Theresa a well deserved good review for what seems like a year now. Theresa is the Property Manager at this location. Theresa has gone above and beyond for us since we started renting here. She always has our backs and always understands us not only as customers but as humans. Theresa always keeps the property clean and is always friendly and joking with her customers even when it’s a busy day. She treats all of her customers exactly the same no matter who you are. Because of Theresa we are now loyal to Public Storage. If you’re looking for storage in this area definitely pick this store because it definitely has the best person in charge. Thank you Theresa for always putting your customers above everything. You’re the best!
February 22, 2021
Google Public Storage Marlow Mcgill
Theresa has been great. Clean property too.
February 22, 2021
Google Public Storage Thomas Morris
Theresa and Lindsy are great at customer service. Property is clean and Theresa always goes above and beyond for us.
February 20, 2021
Google Public Storage Brothers
I had a warm and accepting welcome when I came in to rent a storage place from Theresa at public storage. She made my experience with renting a storage space one that I will always remember. I definitely recommend this location and wouldn't hesitate to rent here in the future.
February 2, 2021
Google Public Storage Travis Pope
Employees always went above and beyond. They made sure I was taken care of while using there services.
January 16, 2021
Google Public Storage Leanna Christian
Manager was really helpful and nice
January 6, 2021
Google Public Storage Raymond Carr
A safe and easy way to get the job done
January 5, 2021
Google Public Storage Nathan M
Great staff, great storage. I’ve been a customer for over 6 months and everyone is so on point with placing the deliveries in my storage. Teresa is phenomenal with her service, always helpful and friendly. The place is super clean and secure!
January 3, 2021
Google Public Storage Ryan Wall
Great place for short or long term storage. I booked an online reservation and when I arrived 15 minutes later it was nice to see the manager was already preparing the paperwork and had found the perfect unit for my needs. Thank you Theresa! Great customer service.
December 28, 2020
Google Public Storage Justin Patenaude
Good location. Easy access. Big doors
December 18, 2020
Google Public Storage Joe Sandor
Great
December 14, 2020
Google Public Storage James McInerney
Theresa and David were incredibly helpful. Storage unit was clean and they went out of their way to troubleshoot a light issue.
December 10, 2020
Google Public Storage Jojo Garman
December 5, 2020
Google Public Storage Christopher Chapman
Theresa was extremely helpful and professional. Showed me multiple units and efficiently assisted with entering a rental agreement. I highly recommend this location for your storage needs!
December 3, 2020
Google Public Storage Brandon Meyers
Theresa helped us out alot. After dealing with a house fire we had to relocate and get storage. We had called and spoken with her over the phone twice, calm AND funny New York accent helped us feel less stressed about our storage problems. She definitely made this experience less stressful for us! And we really needed that in this moment! Thank you Public Storage, and thank you so much Theresa!
November 18, 2020
Google Public Storage MANUEL BRUNO
Theresa ,is a very communitive,communities, and VERY POLITE .with a POSITIVE ATMOSPHERE.....she makes me FEEL WELCOMED & MY STORAGE IS GOING TO BE SAFE
November 10, 2020
Google Public Storage Jennifer Roberts
October 31, 2020
Google Public Storage Cody McNabb
October 30, 2020
Google Public Storage Rachael Rogers
Right now I am so happy with the current management at the Sprague Public Storage! Every time I need help or have a question Theresa is always willing to make my patronage at Public Storage a trouble free hassle free happy experience. Thank you public storage! Thank you Theresa!!
October 21, 2020
Google Public Storage Lionz Den
Theresa and David were great!! They assisted me with all my needs today and I am very appreciative!!
October 3, 2020
Google Public Storage Lauren Persky
Clean property, great first month move-in special. The manager on site was extremely helpful. Shortly after we arrived, she came out to the unit to check and make sure the unit was in good shape.
September 20, 2020
Google Public Storage O3 Ent. LLC
September 17, 2020
Public Storage Jason Works
Why am I getting billed an extra $250 after moving out and cleaning my unit instead of my prorated rent for this month? Can you stoop any lower?
September 14, 2020
Google Public Storage ken kane
September 14, 2020
Google Public Storage caleb carr
Had a quick and easy move into a storage unit thanks greatly to Theresa. First time renting a storage unit and she was able to explain the whole process clearly, she even went out of her way to walk with me and open the unit for me. Happy doing business with them and im excited for the future with this establishment.
September 12, 2020
Google Public Storage Brian Kempton
I reached out to Theresa from my home in Denver to help sort out moving my daughters belongs from one storage unit to another smaller unit. From the minute I spoke to her on the phone she provided information suggestions and ways we could accomplish this move from a remote location. All I have to say is I highly recommend Theresa and the crew at this Public Storage location and thank you so much for making our transition a success!
September 8, 2020
Google Public Storage SAVONY INN
Theresa helped us out and made it easy setting up a locker. She corrected a multiple lock issue for us when we got out unit.
September 1, 2020
Google Public Storage Morgan Valle
Place to put your belongings
August 29, 2020
Google Public Storage Maria Goff
Super nice staff, easy to get moved in and out. Everything was online . Showed up to the unit and it was ready with my lock inside! Fair prices and secure facilities. Would definitely use again.
August 28, 2020
Google Public Storage Tashina Clarin
Wow! I had an amazing experience here! Theresa was so nice and helpful! I was in and out so quick and easy thank you so much Theresa!!!
August 23, 2020
Google Public Storage Hailey Curry
Highly recommend! Theresa was a life saver during my last move. She was absolutely wonderful and very professional.
August 22, 2020
Google Public Storage Christopher O
Theresa was awesome! Thanks for all your help!
August 19, 2020
Google Public Storage Dillon Moreno
If all hope was left to abandon yould be still afloat thanks to Theresa. Never before in all my years of keeping my stuff in a box in a place have I been met with this same quality of service and professionalism. She is by far the best employee working here and keeps the public storage name in high regard and that's coming from a satisfied customer. Thanks.
August 19, 2020
Google Public Storage Morgan Valle
It is in a beautiful neighbor hood
August 13, 2020
Google Public Storage Rodion Volodarskiy
Theresa is an awesome manager and has helped our family out tremendously!
August 13, 2020
Google Public Storage Mari Ramirez
Ride staff
July 31, 2020
Google Public Storage Katherine Poe
Theresa is great and the units are clean.
July 29, 2020
Google Public Storage Jelani Hill
Theresa is awesome and super easy to talk to about anything, store here ! Thanks Theresa! At Public storage off of Sprague Avenue.
July 17, 2020
Google Public Storage Trevor Pegues
I needed a storage unit for a friend and Theresa politely and professionally walked me through all of the processes necessary. The price was phenomenal for the space and location, right off of the 16! The space was clean, easy to access, and the lock and paperwork were clearly displayed. It seems like quite a secure location, I highly recommend it!
July 5, 2020
Google Public Storage Hakeem Looney
July 2, 2020
Google Public Storage Joseph Morgan
Great customer service.
June 10, 2020
Public Storage Dan Dow
What size storage units do you have and are they conditioned spaces
May 25, 2020
Google Public Storage mickie mitchell
April 1, 2020
Google Public Storage Charles Suaris
I dealt with Theresa when I went over to this unit. Despite so much going on, she was phenomenal. There was a customer who was being difficult and not understanding with everything going on. Theresa handled everything very well and she was so kind and helpful for me as well.
March 21, 2020
Google Public Storage Diane Jordan
We got fantastic service and a great price for our Unit today! Theresa was very friendly and helpful. Great job!
March 16, 2020
Google Public Storage Jack Spangler
Theresa was a wonderful help getting my unit set up!
March 13, 2020
Google Public Storage David Goldstein
I had a great experience at this location of Public Storage. Theresa was extremely kind and helpful which made the process of booking a unit really easy!
February 29, 2020
Google Public Storage Em kick ass
Theresa was great got us in fast and maid it so easy to figure out! Friendly and very easy to understand. Thank you!!
February 26, 2020
Google Public Storage Gw Godfrey
Tia was super helpful and polite, she is an asset to your company, thank you so much for all you did for us.
February 22, 2020
Google Public Storage Jame Henderson
Theresa is probably the best property manager I’ve had in the past 3 years
February 17, 2020
Google Public Storage Malala Laie
Inside need maintenance the ceiling is ruined.
February 7, 2020
Google Public Storage Amanda Lane
Theresa is amazing she helped me figure everything out while I'm stressed out!
February 7, 2020
Google Public Storage john brown
Theresa was amazing! I’ve never had such a swell experience renting out a storage unit. Theresa was very informative answering all of my questions etc while having great energy.
January 11, 2020
Google Public Storage Brenner Meek
Went to public storage in a last minute pinch and Theresa and Jamie were there to help me get into a storage unit immediately. Very nice and helpful, great customer service. Highly recommended!!
December 28, 2019
Google Public Storage Jo Garman
Theresa is the best
December 19, 2019
Google Public Storage Natasha K
They have a new manager and she is awesome. She has great customer service skills, answers your questions quickly, and knows what she's doing. I look forward to doing business here.
December 17, 2019
Google Public Storage D Johnson
This place was great. No hanging or padlocks. You used barrel locks which were inserted and recessed. Probably one of the most secure storage places in the area.
December 3, 2019
Google Public Storage Mark Valdez
Theresa did a great job of getting me a unit todqy. Thank you for your great care!
November 18, 2019
Google Public Storage NecroGiant
Theresa was very helpful and kind!
November 13, 2019
Google Public Storage Sarah Thomas
I had the best service and experience today at Public Storage. Ameitra was very informative and has exceptional customer service skills. I highly recommend working with her!
November 8, 2019
Google Public Storage V H
Theresa provided us with excellent customer service, made us feel very welcomed and made sure that our unit was neat and clean. Thanks again and keep up the great work!
November 4, 2019
Google Public Storage Tyler Byers
Such a great person to work with named Teuila! She was friendly and made it very comfortable to look at new units!
October 31, 2019
Google Public Storage Anthony Alfera
Small problem and quickly handled. Very happy with customer service. Very professional. Fast response time to my calls. Thank you for all your help.
October 23, 2019
Google Public Storage Bill Bradford
They raised the rates before the end of the year
October 14, 2019
Google Public Storage Scotty Karate
September 29, 2019
Google Public Storage M Mitchell
September 26, 2019
Google Public Storage Jenn Cross
It was convenient to get a storage on a Sunday, even though it wasn't the size i needed they sent me to another location to accommodate my needs. Also had a friendly staff. A little expensive for end of the month but couldn't complain at the last minute.
September 24, 2019
Google Public Storage Charles Adams
Helpful and knowledgeable. Liked what we got.
September 21, 2019
Google Public Storage Della Garman
it has RATS it's horrible and the rent is way too high and the RATS tear up your stuff
September 9, 2019
Google Public Storage Dalena Parks
September 6, 2019
Google Public Storage Ashlee Rose
Amazing!! Ameitra was great and helped with any and everything I needed. Exemplary customer service I’ll always recommend this location to anyone and everyone
September 5, 2019
Google Public Storage Claude Davis
Ameitras a cool lady
September 3, 2019
Google Public Storage Rain man Jr
Great... Lady at desk... Terrific.. She even knows someone that can help you.... If you need help with moving... Or... help with storage... Person she recommended was.. supper helpful and got the job done Promptly
August 30, 2019
Google Public Storage Daryl
Amazing service,really quickly,just save a lot time ,I recommend ameitra fur sure ,thank u
August 29, 2019
Google Public Storage Taishawnna Espino
August 26, 2019
Google Public Storage Mari Bingham
Very happy with our rental!
August 11, 2019
Google Public Storage Henry Ramp
August 10, 2019
Google Public Storage donnie gibson
Really good
August 4, 2019
Google Public Storage alexander minnis
Kierstin helped me last week and was kind and helpful.
August 3, 2019
Google Public Storage Cynthia Flint
I got into my unit today and I hadn't been into it in a long time, but there was definite signs that someone else had gone through my stuff and no one bothered to tell me.
August 1, 2019
Google Public Storage Jason Skrowenord
RATS!!! Don't store anything here you don't want ruined by rats!
July 30, 2019
Google Public Storage Lance Hendriksen
July 28, 2019
Google Public Storage Thursday james-coles
July 27, 2019
Google Public Storage Ashe Ramsey
Ameitra and Jaime were not only knowledgeable and helpful with absolutely anything i thought i needed, they also helped me prepare with a lot of tips and care I hadnt considered to ensure that my first experience renting a storage unit would be a positive one. Im confident that my belongings will be safe from temperature, break-ins, and anything short of an apocalyptic event as long as Ameitra is the property manager. Great customer service
July 26, 2019
Google Public Storage Jesus Mario Chaves
Ameitra is the best customer service person that I know
July 15, 2019
Google Public Storage Holly Bond
I went first to one location, but was moved to a second location for a unit that accommodated my needs better anyway. Both Ameitra and Katie were so very helpful! Solid customer service experience at both the Sprague and Orchard St locations. Highly recommend!
July 14, 2019
Google Public Storage Emily Kinney
Kierstin was very helpful getting everything set up and was very friendly.
July 13, 2019
Google Public Storage Maxwell Thompson
July 11, 2019
Google Public Storage Sarah
July 6, 2019
Google Public Storage Cody White
July 3, 2019
Google Public Storage Tiffani Hansen
DO NOT store your items here unless you want to have it infested with RATS. So so so many rats. They'll defecate and urinate all over your stuff to the point you have to take it to the dump- furniture, clothes, rugs, you name it. They come in through the ceiling. I wish I could give zero stars, or better yet, negative stars. We stored our stuff for a couple months and returned to find thousands of dollars worth of items completely destroyed by rats. Come to find out, this is a known issue here, and the staff continue to recklessly and negligently rent out units they KNOW rats are getting into. Oh, and don't expect an ounce of sympathy from them- it's store at your own risk!! What a joke, you should be ashamed of yourselves Public Storage.
June 25, 2019
Google Public Storage Bigdaddy Dreamer
No....storage sucks. .
June 16, 2019
Google Public Storage David Cortez
Would definitely recommend this place. Kiersten was super friendly and helpful. She was able to answer all my questions and give me what I needed!
June 9, 2019
Google Public Storage Amaryiah Azryielle Bright
Mr. Kevin was awesome with my last minute need for storage. What I thought would of been a difficult task was made easy with his assistance. Thank you Mr. Kevin!
June 9, 2019
Google Public Storage Christina Martin
I went to the storage to get some things
June 9, 2019
Google Public Storage David A Dearborn
Kevin did a great job closing me out.
June 8, 2019
Google Public Storage Jorge Gutierrez
I like this place I get just what I looking for Ameitra is so helpful and friendly
June 6, 2019
Google Public Storage Mckayla Callaghan
Kierstin was awsome! Highly recommend Public Storage!!
June 5, 2019
Google Public Storage Marie Green
Ameitra was very helpful
June 3, 2019
Google Public Storage Devan Steele
We were mistakenly charged for the month after we moved out of our storage unit. The manager at Public Storage admitted that it was a billing error due to an employee not checking us us properly, but after numerous calls to the local office and regional manager, they couldn't confirm that the bill had been corrected. Then last next month we received a collection notice. Public storage has admitted numerous times that this debt is their error and we don't owe them a balance, but we were still mistakenly sent to collections. So, now we have to spend more of our time to dispute it with the collection company. Although this is the closest self-storage facility to us, I warn all my neighbors to stear clear.
May 23, 2019
Google Public Storage Justin Wilson
Good experience with kevin!
May 21, 2019
Google Public Storage Jimmy
May 15, 2019
Google Public Storage MP BOLC
Ameitra did a great job!
May 15, 2019
Google Public Storage Camilla Husseini
Service was very helpful and thorough! Ameitra was super sweet and accommodating, making sure to secure our appointment slot and discount! Overall good experience and convenience and will definitely be doing business with them again.
May 15, 2019
Google Public Storage Kate Rosenbaum
Ameitra was amazing!!! Super helpful and made the process seamless! Will definitely be returning in the years to come.
May 13, 2019
Google Public Storage Jamie Waters
May 9, 2019
Google Public Storage Brian Mannelly
Excellent customer service!
May 9, 2019
Google Public Storage Bill Ballard
Great customer service front lady the best
May 3, 2019
Google Public Storage Byron Burris
Miss amitra has the best customer service and the cleanest office I've ever
May 3, 2019
Google Public Storage Damara A
Great storage place and Ameitra is the best!
April 30, 2019
Google Public Storage Raul Alejandre
To whom it may concern, My name is Raul Alejandre, and I like to say that I’m 100% satisfied with customer service with Ameitra She’s si friendly and professional always has a smile and welcoming me and others customer that I’m happy to come pay my bill in person. I will definitely recommend this facility to others in my neighborhood.
April 23, 2019
Google Public Storage Samantha Barnwell
Great customer service, Ameitra was super helpful and very kind!!
April 5, 2019
Google Public Storage Robert Marion
Be sure to make the payments or they will sell your stuff
March 30, 2019
Google Public Storage ashley “Loc a hontas” Patterson
I am so excited that i came to this public storage. Ms Ameitra amd Ana Karen were so sweet and got me in and out. There customer service is great. And they made me feel safe to leave my stuff here. Thanks you guys🤗😁😁😁😁😁😁🔥🔥🔥😁😁😁😁
March 17, 2019
Google Public Storage Jamal Mohamed
Very good customer service. Convenient. I would recommend this storage facility. Ana Karen was very helpful.
March 16, 2019
Google Public Storage Scottrick Hobbster
Ameitra was on her game when I rented a storage unit. With 5 customers in the rental office at one time, she was multi-tasking well and had us all checked in with a smile. She has great customer service skills.
March 13, 2019
Google Public Storage max Welker
I'm moving and needed packing boxes. I got my boxes and more. Ameitra is very knowledgeable, and very helpful. I got lots of good advice from her. She is also a very nice, pleasant person to do business with.
March 5, 2019
Google Public Storage Moo Imacow
Awesome place! Cheap! Ameitra was super helpful for our move!
March 3, 2019
Google Public Storage Bud Kyla
March 2, 2019
Google Public Storage Sherry Leffall
Ameitra is very Perfessional Curtios & Helpful. Displays Great Customer Service Skills!
February 25, 2019
Google Public Storage Earn America
Nice friendly service
February 17, 2019
Google Public Storage Tony Davis
Staffs very professional.and helpful in finding low prices
February 17, 2019
Google Public Storage Lafrances singleton
Good service with the worker's here.
February 2, 2019
Google Public Storage James Toler
Ameitra was so kind and helpful and able to answer all of my questions.
January 25, 2019
Google Public Storage William Manzo
Great people and great rates! Easy access and hours of operation.
January 23, 2019
Google Public Storage Judy Burris
We have a unit in Auburn managed by Adria. They were really helpful when an issue came up recently. Thank you!
January 16, 2019
Google Public Storage Big Trapcash
Tremendous, extraordinary, outstanding customer services.
January 7, 2019
Google Public Storage Danny Digwell
This should be ZERO stars. Hope fully this location is under new management. A couple years ago this facility decided to upgrade the locking mechanisms on the storage unit doors. I was deployed, and my emergency contacts were NOT contacted like they should have been. My locks were removed, and a new mechanism installed. When I returned, they had my unit key in the front desk and the customer service counter!!!! My key was not even secured. My unit was completely pillaged. Every piece of military gear was taken, as well as irreplaceable sentimental family items and military memorabilia from my 26 years of service. The assessed loss was over $45K. When I attempted to contact Public Storage, all they could say was that I opted out of their insurance. They couldn't seem to address why they had authorized my locks removed without my consent, and even without notification of my listed contacts. I had my own insurance, so their argument was not only moot, but had nothing to do with what I was trying to get resolved...namely that this was obviously an inside job. The responding police officer was very familiar with this location due to many other thefts. This is a shady company. They even fought my attempts to file complaints with the BBB. Do NOT use this facility, nor any other Public Storage unit. Incidentally, two years later, as I am getting my house renovated, my contractor mentioned his girlfriend had had a lot of stuff stollen from her storage unit. Would you believe, it was the same Public Storage facility on Sprague Ave, Tacoma WA
December 29, 2018
Google Public Storage Arly B
Ameitra was the one who helped me and my gf to get settled in a storage. She was very kind and helpful. Not to mention her hospitality is off the roof. So far public storage has not disappointed me with their service
December 28, 2018
Google Public Storage Discreet Eagle
Ameitra makes storing here enjoyable. She is very kind and friendly & so easy to make conversation with. The property is well kept, clean, clearly taken well care of. Had an issue with auto-pay not going through and she called me the next day and we were able to get it fixed with ease. Thanks for being such an amazing place to store!
December 27, 2018
Google Public Storage Annie Dullum
Anna and Ameitra were so helpful and gave us a much better rate than other storage locations.
December 27, 2018
Google Public Storage Brett Dullum
Anna and Ameitra were fentastic:)
December 27, 2018
Google Public Storage Abraham White (Abraham Joseph White)
Big clean open safe storage for cheap to keep your prized possessions.
December 22, 2018
Google Public Storage jermaine baldwin
December 17, 2018
Google Public Storage Cat Lady Karen
Convenient location
November 29, 2018
Google Public Storage Kirsten Lawes
Ameitra and Anna were wonderful communicators as I looked for a place to store my things when moving from Michigan to the Seattle area. They helped me reserve the perfect storage unit a few weeks before I arrived and told me how to re-reserve it each week so I didn't lose my reservation. I was very grateful for their help, as I really needed an inside unit with climate control in a large size for all my things. Thanks, ladies! FYI that the loading dock for the second floor is very tight - we blocked the alley with our 26' moving truck, but managed to make it work.
November 18, 2018
Public Storage Coulette Dobbins
Why all these people lying about this storage? The roof leaks and you cant get in. Worst piece of work for management. Lies and NEVER there. Lazy as hell and the place stinks.
November 18, 2018
Public Storage Coulette Dobbins
So when I come up there to pay my fees and clear my unit what other tricks will you have up your grimy sleeve? The lack of service and professionalism is I guess the best you can expect from people who lack the ability to be humanistic.
November 16, 2018
Google Public Storage Cloyd Coles
Thank you very much, Ameitra. -Cloyd C.
November 4, 2018
Google Public Storage Jaime Russell
Okay service rat problems
November 3, 2018
Google Public Storage Vicki Dowling
Ameitra she was helpful and helped me out step by step with the paper work I'm glad I came too public storage thank you so much Ameitra
November 2, 2018
Google Public Storage Heather Wiley
Ameitra was the bestest!!!!
October 28, 2018
Google Public Storage Timothy Wells
Anna is always amazingly helpful!
October 26, 2018
Google Public Storage Kayla Howell
I use my spaces on a daily basis! The manager is soooo friendly and kind! She definitely does what it takes to make a customer happy! The property is well maintained and well lit. I will continue to use this place for storage! Absolutely amazing!
October 23, 2018
Google Public Storage Deysi Camacho
Ameitra was incredible to work with, she was kind, quick, & thorough. She was very helpful and answered all of our questions. I would highly recommend this place!
September 28, 2018
Google Public Storage Nita xoxoxox
Ameitra is nice, answered all my questions, and im in a wheel chair she tried to make things convenient for me. Thank you
September 20, 2018
Google Public Storage Luis & Haydee Chiles
Ameitra was very professional and made the entire process a breeze!
September 4, 2018
Google Public Storage diaka grant
Great help
September 1, 2018
Google Public Storage Davis Jr
Pubilc storage name should be changed to Ameitra Storage. She showed great service and professionalism as if my belongs were her own
August 31, 2018
Google Public Storage Kierra Shiday
Ameitra was awesome! Thank you so much
August 30, 2018
Google Public Storage Alek Luks
Ameitra was helpful and made sure I was taken care of.
August 28, 2018
Google Public Storage norman nishida
Moving in was a easy and prices are very good for the area. And Katie was Very Nice and Helpful!
August 27, 2018
Google Public Storage Morgan Vanderpool
Thank y’all so much for an easy smooth transition into renting space! The manager Katie was incredible to work with, kind, quick, & thorough 🙏
August 26, 2018
Google Public Storage Siriah
Katie was absolutely amazing at helping us get a unit today. Super helpful and really kind. Definitely recommend this place. 10/10
August 22, 2018
Google Public Storage leeanna maguire
Ameitra a d Kash were so nice and helpful, there was a mix up with my first reservation but Kash called in Ameitra and they fixed it for a better price and were both so kind and helpful
August 21, 2018
Google Public Storage Nikki G
August 13, 2018
Google Public Storage Ted Rayford
Very good experience very helpful and proficient in her job aneitra
August 10, 2018
Google Public Storage Shaun Sullivan
Awesome person in Ameitra
July 30, 2018
Google Public Storage Jaarvis Christ
July 27, 2018
Google Public Storage sixty7camino #
Ameitra is an absolute saint. My Husband and I were clearing some stuff out of the unit when he became overwhelmed by the high 80 degree heat. Ametria insisted that he come sit in the air conditioning, despite it being just after closing time. She stayed with him until his dizzy spell passed and sent him off with some cold water bottles. She is an angel.
July 24, 2018
Google Public Storage jo kane
Ameitra was very helpful and very thorough.
July 22, 2018
Google Public Storage Lisel Ayers
Ameitra was extremely helpful. It is our first experience with public storage and I wouldnt hesitate to recommend them to anyone.
July 8, 2018
Google Public Storage Daniel Leal
Very good service from Ameitra. She was very professional and was very helpful!
July 5, 2018
Google Public Storage Mary Ann Greenfield
July 1, 2018
Google Public Storage Ivy Latham
Ameitra is an angel and helped me move in smoothly.
June 24, 2018
Google Public Storage Ken Bartlett
The ability to reserve online is a huge plus. The facility has great management and is very secure, which is always a huge deal when we put our stuff in the hands of others.
June 23, 2018
Google Public Storage Camille Bea
On 6/20/2018 I walked into public storage, with no hope of finding a storage that I needed. The store manager Ameitra informed me that most public storage properties did not have the space that I wanted, due to the 10x20 unit was in high demand because people are moving this weekend. I like that fact that she went out of her way to find me a storage and to put me on a wait list for a storage unit that might be available. I left her office feeling lost because I was on a wait list and there was no guarantee that I was going to get a storage. I started to make reservations at other places mean while Ameitra called me on 6/22/2018. To inform me that she found a unit for me and gave me a discounted rate. To me this was a blessing. I felt like Ameitra went be on the call of duty. She did everything she could to find me a storage. MY FAMILY AND I THANK YOU AMEITRA. FOR CARING ABOUT YOUR CUSTOMERS.
June 22, 2018
Google Public Storage mikki johnson
I came in here with a friend to help her get a storage, and I am so pleased with the customer service there .. She accommodate all her needs and was very respectful and Pleasant.. I
May 31, 2018
Google Public Storage Meagan Owens
Chris helps me with my storage needs and is always here when I need help.
May 1, 2018
Google Public Storage Mike Young
Had purchased an item for storage from Chris, who was very helpful. The item I purchased was not what I thought I needed. Chris was very helpful when I returned the item with no questions asked. He was very customer friendly and a pleasure to deal with. I usually don't write reviews but his service was above and beyond friendly and his upbeat attitude compelled me to want to. Awesome experience, I will definitely come back to public storage and see Chris when I need assistance again.
April 28, 2018
Google Public Storage P Brady
Above and beyond. One of the best Public Storage experiences yet, thanks to Chris at Sprague. Thank you, (Steve R. and Patrick B.)
April 18, 2018
Google Public Storage Christian Boulet
March 31, 2018
Google Public Storage Taylor Saastad
Emily has been very wonderful. Highly recommend this location.
March 31, 2018
Google Public Storage Alina Tristan
Emily and Chris was awesome
March 31, 2018
Google Public Storage Tracy “Sunshine” Gallagher
Chris was awesome! He knew i was sick so got me in and out quick while making sure i understood everything. Price was better than a couple others i had check out as well. Thank you Chris!
March 13, 2018
Google Public Storage Ursula Quibell
These guys are professional and super nice with great customer service!
March 7, 2018
Google Public Storage Bullseye 276
They say if you want to run a successful business, hire the best people, make them happy and they will make your customers happy. Chris, is solely responsible for the best rental experience I’ve ever had! I have rented from public storage in other locations over the years and have had the kind of experience you would expect from a corporately owned storage rental. Nickel and dime hidden fees, ballooning rental prices... all the sneaky little tricks that corporately owned businesses do to maximize profits. This Public Storage still has some of those things… But what makes it all worth it, is Chris... a consummate professional who truly knows what good customer service is! Thank you Chris! To Public Storage upper management: If you want to continue to see success at this location, give Chris a raise! He deserves it! I can go rent a storage unit from one of 1,000 places in Western Washington… But if I ever need one again, or any of my friends do… I will send them to this location because of Chris!
March 5, 2018
Google Public Storage Sabrina Gaytan
I was told online my first month rate is a $1. It's false if you come after the first you get charged half the rate. The entrance in the back is bad poor security if you have your items in a smaller unit. I did like Anna, Chris, Rachel they we're helpful.
March 3, 2018
Google Public Storage Roger Smith
Anna chris and rachel are awesome! Very helpful, and held on to my reserved unit even tho I was late. Couldn't ask for a more helpful group of people 😀
February 7, 2018
Google Public Storage Jenner Huber
Bob and chris, helpful, on point.
February 6, 2018
Google Public Storage Mindy Parker
Chris thank you for being awesome. First time renting a storage and he made everything feel simple and easy.
February 2, 2018
Google Public Storage Sheila Morgan
January 27, 2018
Google Public Storage Sterling Sterling1976
Chris , Anna Mary were all very helpful. Showing me different unit sizes. Pointing out extra supplies for packing and moving. Everyone of them had a great attitude. Thanks
January 18, 2018
Google Public Storage Albert Phillips
They have plenty of available units to rent
January 2, 2018
Google Public Storage Justin Roberts
January 2, 2018
Google Public Storage Teresa Bissette
Chris is so helpful, kind, and fast!
December 10, 2017
Google Public Storage david west
Charged a lot more then I was told over phone and that $1.00 for first month they advertise wasn't !
December 7, 2017
Google Public Storage Scott Blue
great service from james and chris, we needed help finding the right storage needs and james and chris took us out and showed us the units only to find just the right size and a great deal also
November 30, 2017
Google Public Storage Cherly Arms
James and chris was a wonderful help got me inside a space all locked up and nice help. Thanks for the service.m
November 24, 2017
Google Public Storage Nkebila Bah
November 22, 2017
Google Public Storage Laurafina Stevens
November 1, 2017
Google Public Storage Sarah Morken
Great service
October 24, 2017
Google Public Storage James Peters
I've been here before always come to purchase items and have family who store at this location. Chris has been helpful and has been around for some time now good service keep it up.
September 29, 2017
Google Public Storage zachary baker
September 26, 2017
Google Public Storage Little Fella Trucking
Came in last week inquiring about storage. Chris was very informative about the property, security and pricing! I can't complain about his honesty, just couldn't afford it at this time.
September 17, 2017
Google Public Storage Joel Norton
Chris was fast, efficient, helpful, and awesome at his job.
September 16, 2017
Google Public Storage James Dailey
Anna was great to work with. Thanks for the help and pleasant customer service.
September 15, 2017
Google Public Storage Chris Thompson
I come in to pay on my mother's storage for her and all the time nice conversation and get my supplies from here.. Chris is always helpful and making sure I'm taken care of.. Thanks.
September 9, 2017
Google Public Storage Nickol Cheslik
August 20, 2017
Google Public Storage Kimberly
July 31, 2017
Google Public Storage Tash S
July 16, 2017
Google Public Storage Bibiche Bleeker
Great customer service. I really appreciate Anna helping us out & answering all of my questions. Will definetly recommend others to go here.
July 8, 2017
Google Public Storage Dennis Brooke
Don't put your stuff here--unless you don't care about it. Thieves cut the hasp to break into our unit and another in the same area. It was at least two days before the staff noticed the break in. It was another day at least before they replaced the hasp and lock. When we were finally able to get to the unit several weeks later the hasp had been damaged---because thieves had attempted to get in again. The District Manager was very slow to respond to requests for pictures--very unhelpful. The police crime techs are way to familiar with this place. When we cleaned out we found two dead mice. Would never rent from Public Storage again--especially not this place.
July 3, 2017
Google Public Storage Jonathan S
Chris and Emily were great.
July 3, 2017
Google Public Storage Chip
Emily was very helpful and professional.
July 1, 2017
Google Public Storage Christine Briggs
Chris was fantastic and efficient. I appreciate the service.
June 6, 2017
Google Public Storage hope coppola
Awesome and quick customer service from Chris. Highly recommended 😀👍
June 1, 2017
Google Public Storage nick young
Great service thanks chris and everyone at public storage
May 26, 2017
Google Public Storage Ice Cream
chris is the man, best experience here.
May 12, 2017
Google Public Storage Richard Loepfe
Chris helped me through the process and ensured I understood how everything works! I feel like my personal belongings are safe and recommend Public Storage to anyone who may need it : )
May 5, 2017
Google Public Storage Karen Satterwhite
Chris has always been a help in hand takes care of my storage needs all the time..
May 3, 2017
Google Public Storage Monika Bland
Great service. Thank you.
May 2, 2017
Google Public Storage Amanda Mason
They have amazing customer service! Chris took great care of us. Would definitely recommend for anyone needed a place to store your stuff!
April 20, 2017
Google Public Storage mike mack
I am a regular customer that purchase boxes for my business and I came in to get more boxes and Chris give me a good discount on boxes and other merchandise
March 14, 2017
Google Public Storage Billy Sweeney
Doing excellent job and for me and everything it was great good experience thank you Chris
March 12, 2017
Google Public Storage Jai Daw
February 28, 2017
Google Public Storage Will Marlowe
February 16, 2017
Google Public Storage Mindee Jones
People are very polite.
January 25, 2017
Google Public Storage Jeff Nelson
Awesome service
January 24, 2017
Google Public Storage Leah Scibelli
Kept my mom's stuff there for over a year while living on East coast. Great employees and safe place to store your belongings.
January 19, 2017
Google Public Storage blegendb
Chris was very helpful and processed everything very quickly and the price wasn't too bad either.
January 16, 2017
Google Public Storage C
Like many of you, I do my online research to check out the reviews about a facility and it's staff. Just as the other reviews have stated, Chris was excellent and professional. He was able to get me in early and help me get the units I needed with ease. I've had storage units in many states across the country, and this was by far the best experience. Thanks again, Chris.
December 28, 2016
Google Public Storage Tanzania E.
Chris was friendly, quick, and very personable. Professional yet treated me like a person and not a number. Awesome!
December 8, 2016
Google Public Storage arnaldo almestica
Chris gave great customer service. Great place for a good price.
December 4, 2016
Google Public Storage William Crossman
I was pleased to see how quickly Anna would get me into storage. Chris was especially helpful with the humor. Sensing my need to move my mother that day from her home to assisted living it was the best service.
December 1, 2016
Google Public Storage Gene Kemper
Working with property manager Chris has been super easy, he made sure to get me in a unit last-minute and property seems well cared for and safe so far.
November 16, 2016
Google Public Storage Erica Peters
great experience here! Chris is great and super helpful. Highly recommended!
October 21, 2016
Google Public Storage Yolie
Talk to Chris and Anna ..quick and efficient.
October 14, 2016
Google Public Storage John Hord
Chris........was a awesome individual. The night before I did the online reservation and using his courteous and professional abilities Chris called soon after opening and started inquiring of any needs that I may have. The conversation was so comfortable that when I arrived on-site I felt that I was a part of the Public Storage family. Not sure what or how Chris does what he does but .......Public Storage " you'd do well with more individuals like him around!
September 17, 2016
Google Public Storage David
Liz D. Was very helpful! They made this process so easy!
September 2, 2016
Google Public Storage Lou Lou Durant
Chris provided excellent service this morning moving me in to my new storage unit. Thank you!
August 30, 2016
Google Public Storage Henry Hockett
Chris fit me into his busy schedule, was extremely helpful and answered all my questions. Will definitely recommend to others
August 29, 2016
Google Public Storage HAILEY MORENO
Liz was very helpful with the whole process. Definitely took some of the stress off moving. Any questions I had, she was kind and helped us.
August 29, 2016
Google Public Storage Sevns Sexy Curves
Great fast friendly service provided by Liz
August 8, 2016
Google Public Storage Janice Thomas
Thanks Anna and Chris for always helping out.
July 30, 2016
Google Public Storage jcacustoms
Repeat customer, love this place. Chris has helped me both times, great amd trustworthy people to do business with. Would recommend to anybody.
July 2, 2016
Google Public Storage Shane Highfill
Anna was very helpful and informative she made the time h re easy and fast
June 23, 2016
Google Public Storage Filipp Sidor
June 22, 2016
Google Public Storage Allen Watke
Chris was awesome & very knowledgeable!!
June 11, 2016
Google Public Storage Amber Peralta
Chris was very helpful and funny. Thanks!!!
June 1, 2016
Google Public Storage Sean Smith
Great and efficient service thanks Chris
May 28, 2016
Google Public Storage Jason Koecke
Chris was very helpful and quick to get me in and out. Thanks
May 5, 2016
Google Public Storage Jack Brown
Friendly service that was straightforward
May 4, 2016
Google Public Storage KJM
Just went into public storage to get my unit set up, Chris was fast, helpful, and an overall good guy!
April 19, 2016
Google Public Storage Benjamin Beering
Friendly staff
April 7, 2016
Google Public Storage Rachael Kragelund
Great service from Chris. Fast & friendly.
April 6, 2016
Google Public Storage Sydnee Cruell
Chris- Great customer service, with a smile!
April 2, 2016
Google Public Storage Jenny Marten
Chris and anna were a big help i only need the space short term but went over everything with me and help save some money in the process good help as well..
March 13, 2016
Google Public Storage Lady lata Patu
service was great anna n becky was awesome. thank you n i highly recommend going with Public storage. good deals too so look out for them or sign up with your email address to get good deals
March 10, 2016
Google Public Storage Megan Schoenfelder
Liz was very informative and Chris called back right away. Great service.
March 4, 2016
Google Public Storage Joe Anderson
Liz and Chris did a great job. Thanks
March 3, 2016
Google Public Storage Sidney Wayne
I rented from this location for over 5 years. I can only praise PS for removing the previous manager & replacing her with the current gentlemen. The dark vibe & inability to communicate & be pleasant have been replaced with a manager, with every interaction, has been informative, courteous & welcoming. I believe his name is Chris. African American gentleman with locks in his hair. Very sharp! Hold on to this one, PS! Sidney Woodruff
February 27, 2016
Google Public Storage Kerrie Hanson
Great service from Chris and Anna today. Thank you for your help.
February 25, 2016
Google Public Storage Noah Bellier
February 24, 2016
Google Public Storage Meredith Foster
Thanks Chris! He's the guy to talk to!
February 14, 2016
Google Public Storage Nora Jones
Stopped in this morning just for boxes. I was taken back by the cost, but she assured me they were quality boxes. I bought enough for the discount. It's cool you can bring back what you don't use for a refund. She knows her stuff. Her name is Anna. She even helped carry to the car. Well done.
February 13, 2016
Google Public Storage colleen trautloff
Chris was helpful got a call from aleks another property who helped me get here and chris took care of us great services by both..
February 6, 2016
Google Public Storage Sarah lowther
Got everything squared away super fast. Chris did an awesome job!
February 5, 2016
Google Public Storage Chris Hanson
Chris was helpful and got me in a size that would worl best keep my items protected nice customer service
February 4, 2016
Google Public Storage Kimberly Chan
Great customer service today at Pinlic Storage. Thank you, Chris!
February 4, 2016
Google Public Storage Austin Loch
Chris was very helpful and made the whole retail process very easy! I would definitely recommend storing here. Ask for Chris!!!
February 3, 2016
Google Public Storage Lauren Branom
Met Chris who is the property manager at this location. Was very nice and courteous and helpful, answered all my questions and made sure everything was very clear for the rental costs and leases, would recommend this location to anyone in the local Tacoma area who needs a place to store their belongings.
January 16, 2016
Google Public Storage Hilary Joyner
Chris and Anna were great!
January 13, 2016
Google Public Storage Nathan Thompson
Came in today to get some boxes. Great customer service from Chris, who which gave me some discounts for the boxes. Very helpful and again great customer service.
December 29, 2015
Google Public Storage Paul Johnson
Great customer service by Chris. Easy, no hassle storage rental. Highly recommend!
December 10, 2015
Google Public Storage Sheed Pick
Excellent Service. Ask for Chris!!!
November 24, 2015
Google Public Storage Jill Schack
November 22, 2015
Google Public Storage Adrian Law
Andrea was the best every. She helped us out in a timely fashion, and she went the extra mile with great customer service.
November 21, 2015
Google Public Storage Donald Sheppard
Anna at the front desk helped us today. She was very informative and helped us understand everything we needed to move forward with renting the storage. She was so nice and sweet. Both Anna and Chris were great! Moving into the storage we very easy. They provided a cart which made moving our items quick and painless. We were on an upper level and the way the storage is set up we were able to unload on the second level which was very convenient!
November 13, 2015
Google Public Storage Gabriele Lally
Chris was excellent! Very professional, knowledgeable and efficient with each step of the process. The property is well maintained and clean and well lit. Recommend to anyone in the are who has storage needs.
November 7, 2015
Google Public Storage Stephen Somerville
Friendly service, conveniently located. Emily and Chris were super helpful.
October 12, 2015
Google Public Storage Steven Salgado
October 10, 2015
Google Public Storage Patrick Stewart
Chris took care of me, quick, courteous and efficient. Highly recommend
October 9, 2015
Google Public Storage Basian Murphy
Chris fast good customer service best I've ever had
October 8, 2015
Google Public Storage Donn Christianson
Our belongings lasted approximately three weeks at this public storage location before the unit was cleaned out by thieves. When we returned we found another public storage lock attached to our unit. It was not our lock. They claim to have cameras but none of them look down the alley ways where are unit was located. I had to hound the staff to do a thorough investigation and answer our questions. And then the insurance company denied the claim because they say there was no forcible entry. This is not a secure facility. They hand out loose locks and keys. Even the new keys can be copied easily. There security cameras are inadequate. I found people living in the facility and had to tell the manager about it. He didn't even know this was happening. I lost everything. I lost my father's death certificate. When you have to deal with the insurance company (Sedgewick Perfect Solutions), all you get is voice mail. No one answers the phone. Our adjuster only talked to my wife twice; once to tell her that maybe all the things weren't as valuable as we might think, and then to deny the claim because there was no forced entry. I lost his medals in the Vietnam War. I lost my wedding marriage license. I lost personal belongings that are absolutely irresistible and the insurance company won't even pay for one $2,900 bicycle. The facility is insecure and they force you to buy insurance, then they won't pay. That's why I'm picketing Public Storage on Sprague and I'm going to continue to do so until I get a full refund and the insurance payout. All I really needed them to do at this point was just to pay the claim. I would strongly recommend that you find a different place to store your valuables. I see no evidence that the security of your belongings or the payment of required insurance in case of their loss is a priority to the Staff, Manager and District Manager at Public Storage on Sprague.
September 29, 2015
Google Public Storage Irene Carlson
It's been awhile since I've had to rent storage space. I love being able to go online and reserve the exact size I needed and the quick response telling me "to come on in, it's mine!" eased my frantic stress load. Andrea (hey, girl!!) was so friendly and open to conversation (I just became a widow) I felt comfortable and trusting that if any needs occur in the future, she would be able to find me a solution. I thank her for her kindness in my time of need. I give 5 stars and if I could, a raise in wages!! lolol See u soon, Andrea, and take care.
September 8, 2015
Google Public Storage Beth Stiteler
August 24, 2015
Google Public Storage Michael
Lorena was awesome. she took care of me and even complimented me on my s6 edge! would recommend her for all storage needs.
July 31, 2015
Google Public Storage terrence mackey
Chris was helpful and has great customers service.
July 22, 2015
Google Public Storage Craig Leingang
Chris and Dee take great care of me everytime I have question . Very helpful.
July 1, 2015
Google Public Storage Darkdream sshhh
So rude . Won't use them again .
June 25, 2015
Google Public Storage Derek Schneider
Chris was great! Very friendly. Chatted with my brother and i. Great service!
June 21, 2015
Google Public Storage Jason Schmidt
Andriea was very knowledgeable and expedient in filling out the paperwork to help get me on my way in a timely manner. it was a very pleasant experience.
June 16, 2015
Google Public Storage Rory Starling
Chris was very helpful when I needed help purchasing packing supplies, I would recommend coming to the public storage off sprague.
May 18, 2015
Google Public Storage Angel Garza
Lorraina was awesome and very helpful
May 14, 2015
Google Public Storage Dominic Phipps
Chris was very helpful!
May 7, 2015
Google Public Storage Aiisha Riley
Chris has defined what great customer service is. He answered every question that I did not have to ask which does not happen often, beyond that he genuinely cared how my day was going. I feel Chris is to be recognized for his dedication and knowledge because of it, I will come back again and again.
May 6, 2015
Google Public Storage Jessica Alleman
Needed a storage unit last minute and Chris at public storage in tacoma was very helpful and kind!!! Quick and easy to reserve a unit! Would recommend this facility :)
April 29, 2015
Google Public Storage Kate Kellogg
Amazing customer service! I arrived just after closing and Chris re-opened the store to help me with some box purchases. He was very pleasant and didn't seem bothered at all that it was after closing hours. Superb service!
April 13, 2015
Google Public Storage Anna Lee
The facility is clean, easy to drive a truck to my unit. The front desk staff, Chris and Andrea, were very friendly and made the checking in process smooth. I appreciated them going through the additional products they offer to help me think through what can be a stressful transition. I reserved my unit online the night before and was provided a phone call the next morning to schedule a time I could come in and be helped.
April 12, 2015
Google Public Storage Michael Floyd
Andrea was very helpful and made sure we had the right size unit to fit our needs and made the lease signing process as quick as it could be
April 11, 2015
Google Public Storage salena mckenzie
Brinda was amazing! !! :)
April 6, 2015
Google Public Storage Expand Yoga
Awesome customer service! Super easy to get a unit. Thanks Rachel!
April 4, 2015
Google Public Storage Tim Harpham
Chris & Rachel were very helpful and professional getting me setup with a storage unit! Thanks!
March 30, 2015
Google Public Storage Jennifer Power
Rachael was an awesome and very helpful person. I would highly recommend her to any of my friends and family if they need any storage needs or questions.
March 29, 2015
Google Public Storage Kyla Dierking
March 29, 2015
Google Public Storage jo michele
Ray and Rachel were wonderful. Everything was easy and relatively quick.
March 28, 2015
Google Public Storage Bee Ivey
Awesome place! Got me a good deal, great staff, Rachael and Chris really hooked it up for my wife and I. Can't thank them enough.
March 28, 2015
Google Public Storage Wendy Larson
Chris and Rachael are amazing. Their professionalism and ability to explain fine print was ultimately what made us choose Public Storage.
March 26, 2015
Google Public Storage Gabriele Sinclaire
Very friendly and Ray and Chris were very helpful and nice. Thank you for making this so easy
March 26, 2015
Google Public Storage Cynthia Dorsey
Ray and Chris gave us 5 star service and they did an excellent job!!!!
March 24, 2015
Google Public Storage Joe Cordray
Chris was outstanding! Great experience.
March 23, 2015
Google Public Storage Mike Patten
Rachel and Chris took great care of me.
March 21, 2015
Google Public Storage j spain Greene
Chris and Rachel were very helpful and courteous. Moving in was a breeze and prices are very good for the area.
March 21, 2015
Google Public Storage Will Brown
Rachael and Chris did a great job. Fast and efficient service. Couldn't have asked for more.
March 21, 2015
Google Public Storage SexyChocolate Johnson
Rachael and Chris were very nice help me out to figure out what I needed. Very good employees. Keep up the good work you guys.
March 20, 2015
Google Public Storage August Wassenaar
March 17, 2015
Google Public Storage David McCormack
I was very pleased with the property manager being able to immediately help me out in getting my rental all set up with no problems in a timely manner.
March 14, 2015
Google Public Storage Ashley Allen
Chris was awesome, I showed up looking for a space and he helped me get the right size for all my stuff and made the process fun.
March 12, 2015
Google Public Storage Joshua Hillman
It was wonderful Chris was very polite and helpfully
March 11, 2015
Google Public Storage Larry Stevenson
Lorena helped me secure an additional indoor, climate controlled unit, to the one I have had for a year. I have been very happy with the facility, and her customer care. The facility is secure, dry, and well suited to the humidity sensitive things I have stored.
March 8, 2015
Google Public Storage Michael White
Awesome info. Great service. Thanks Lorena.
March 7, 2015
Google Public Storage Nicole Johnson
Very friendly staff. Great experience. Thank you Lorena and Chris!!
February 26, 2015
Google Public Storage Kelly jones
Very friendly, helpful & efficient!
February 25, 2015
Google Public Storage Ciaralyn Richardson
Super friendly, professional and simple!
February 21, 2015
Google Public Storage Sandra Marl
brenda was great and a big help. Super customer support.
February 21, 2015
Google Public Storage Sapini Siatu'u
It was a great experience. Chris started getting us settled in and Brenda helped with getting us cleared out. The storage size was perfect for everything I had. Thanks guys! You've all made it easy! Great customer service and sense of humor as well.
February 12, 2015
Google Public Storage Besse Handy
Chris just sold me my first time unit :) Thanks
February 11, 2015
Google Public Storage Quanetayzia Crump-Eddington
Chris was very helpful and very informative. Made my first experience pretty easy
February 9, 2015
Google Public Storage Tammy White
Awesome efficient service. Chris rendered excellent customer service. Lorena was so helpful and the smile helped during this stressful move.
February 6, 2015
Google Public Storage Trevor Humes
great service, plus Chris was able to find me some help. life saver! thanks
February 1, 2015
Google Public Storage Michael Adams
Thanks very helpful Rachel
January 31, 2015
Google Public Storage Mahalia Davis
Great service no issues love the people. Thanks very much would definitely recommend. Thanks Chris!
January 24, 2015
Google Public Storage Elizabeth Elmer
Rachel & Chris were so nice and extremely helpful with getting me my first apartment!!
January 21, 2015
Google Public Storage Rosie Irwin
Great storage place. There was a dent on my unit door but that didn't compromise the unit security. Got an indoor unit and it was very easy to move in and out. Chris checked me out and the process was fast and painless!
January 16, 2015
Google Public Storage Randall Davis
Great service and great help, thanks Chris
January 14, 2015
Google Public Storage Lillian Brown
I came in yesterday to see what the prices were. Chris gave me all the info i needed including the promotions so when i come back to rent when its time.
January 8, 2015
Google Public Storage Anna Ebell
Chris is the best! Took awesome care of me!
December 30, 2014
Google Public Storage Brian Miller
Chris was wonderful. Helped me with all my storage needs.
December 10, 2014
Google Public Storage Alexandra Fastle
Chris was great! Very helpful, gave me a discount, courteous and friendly. I'm glad I went with this place!
December 8, 2014
Google Public Storage Shantelle Beaver
Rachel was very helpful. It was a wonderful experience. She was awesome.
December 7, 2014
Google Public Storage Nila Tyrell
We worked with Rachael and I swear, she made it super easy to get a storage unit and all the materials we would need for our big move. She was super nice and had a great sense of humor. She did a short questionnaire of what we would be moving and she let use know EXACTLY what we needed, from amount of boxes, tape, bubble wrap, and so much more. We took advantage of their $1 for first month's rent. We saved over $150 signing up with Public Storage! Mega grateful to Rachael and Public Storage. Totally made our move much LESS stressful!
December 6, 2014
Google Public Storage Tracy Perdue
Rachael got us set up with a space so quickly! And super friendly. Chris also was very helpful. Feel like my stuff is safe knowing they are here.
December 5, 2014
Google Public Storage Robert Haley
November 15, 2014
Google Public Storage samba mshoi
Carolina is pretty good with customers she's really helped me out. Thank you very much.
October 31, 2014
Google Public Storage Peter Jones
Carolina (front desk) is professional, efficient, and personable. Make sure she keeps running the shop!!
October 26, 2014
Google Public Storage Jayson Riffle
Carolina....pure awesomeness!
October 23, 2014
Google Public Storage Kyle Phillips
Chris took care of me. Great job.
October 15, 2014
Google Public Storage Damaris Langer
I recently visited your facility since i was remodeling my closet and i needed a big box. I arrived at your location and to my surprise i was greeted by a very pleasant young lady who was very knowledgeable, and very helpful and courteous whom helped me find the right box for my needs. A closet box. Who knew these existed. Well just want to Thank You Ms Carolina for your promp and efficient help. I finish my closet and is beautiful. Thank You again.
September 29, 2014
Google Public Storage Jake Duran
August 15, 2014
Google Public Storage James Zane
I've worked with Carolina, Adrian and Lorena. They are helpful and friendly, Kind courteous and helpful. Willing to listen to you and help you best they can.
August 6, 2014
Google Public Storage Shai Lee
Love the place. Chris helped us out very well.
July 29, 2014
Google Public Storage Kim
Chris was super helpful!!
July 28, 2014
Google Public Storage Denise Shoot
Chris was super helpful! I had two different Lemay trucks coming to clear my unit. One to shred documents and another to dispose of all the cardboard and Chris was awesome. He took care of opening and closing the gates for me and directing the trucks which way to go! Absolutely recommend them. Customer service is taken very seriously here and it shows. Thanks!
July 21, 2014
Google Public Storage Andrea Young
The attendants Lorena and Brenda were very nice and helpful.The unit served my purposes. I would have given this a higher score had I not been frightened when opening the door to the building by a homeless person sleeping inside. I was informed that it's against policy to post a sign as a reminder to secure the door upon leaving. I understand the homeless situation but when you pay for a unit, you should not be scared like i was.
July 19, 2014
Google Public Storage Nathan Mulcahy
Chris and Adrian were great. Quick and easy service. Knowledgable. Good work.
July 1, 2014
Google Public Storage Jorden Smith
Great help! Adrian at the Sprague location was very helpful and easy to get stuff done with
June 13, 2014
Google Public Storage Reese
Terrible storage company. I moved in Nov and by Jan they told me my late fee would increase from 20 to 60 dollars. Not a big deal im never late .Then most recently my bill was raised from 128 with insurance for a 10x10 unit to 145 with insurance without any notice claiming it was a yearly increase. I recieved the bill and had to call to find out that a letter was mailed. Then the associate acted like she didn't know why my rate was being raised. Know what your signing up for, moving at end of month.
April 3, 2014
Google Public Storage Sheri King
Lorena was very knowledgeable and helpful.
April 3, 2014
Google Public Storage Ali
I am a single mother on a budget..I found Public Storage very affordable with their $1.00 first month rate..you can't beat that. I met Allen whom was very pleasant, helpful, and very imformative. He answered my questions that I had, and the ones I didn't even think of. Thank you for making my move an easy transition when I needed a storage the most.
April 1, 2014
Google Public Storage K.C. Bacon
I worked with Adrian who was not merely knowledgeable and capable, assisting me in finding exactly the right fit for my needs, but was exceedingly charming to boot. I give the facility 5 stars, and Adrian 5+.
March 29, 2014
Google Public Storage Ian Williams
The staff was incredibly helpful during a difficult move situation. Good price for the size. Overall I wpuld highly reccomend.
March 29, 2014
Google Public Storage Dyllan Asato
Super fast and friendly service! Allen was the kind gentleman who set me up in less than 15 minutes! I would definitely recommend storing at this facility :)
March 28, 2014
Google Public Storage De Marr
Lorena was great and very professional. Would definitely recommend to anyone!!!
March 22, 2014
Google Public Storage Trina Nazir
Lorena was very informative, professional, efficient, courteous, kind and quick. I have always used public storage because of the customer care! I find them to be the best I have ever dealt with! My rep today made a difficult situation stress free!!
March 22, 2014
Google Public Storage Joe Beck
Great staff, always have a good experiance here.
March 21, 2014
Google Public Storage CHEF Kelley
Extremely friendly and accommodating staff, in particular Chris. Answered my questions and addressed my concerns in regards to receiving deliveries. Due to my occupation, I expect frequent deliveries.
March 9, 2014
Google Public Storage Bill Corrigan
I couldn't have asked for better customer service from Allen today. He was very courteous and attentive.
March 6, 2014
Google Public Storage anthony dee
Workers are very helpful and nice.
March 3, 2014
Google Public Storage Robert Rogland
My experience renting a unit here has been satisfactory in every way. Your staff are knowledgeable, experienced, and friendly. A special tip of the hat to Allen, who answered my questions and gave me a tour a few days before I rented, and Lorena, who I dealt with when I did rent. Your rates are reasonable, and I like the flexibility and simplicity of renting month-to-month. The whole place, including my unit, is exceptionally clean. I will certainly recommend this location to others.
February 28, 2014
Google Public Storage Mieke Jones
Great help ! Very helpful
February 26, 2014
Google Public Storage David R
Allen is very helpful and knowledgeable
February 17, 2014
Google Public Storage Wendy Green
Allen was great he answered all my questions
February 13, 2014
Google Public Storage Nancy Rebecca
Thank you so much Lorena for your kind support each time I have come in. There was a lot going on in my life and I had to take care of business that was in the storage unit that I was not looking forward to. Lorena asked me, would you like me to come up with you ? Her supportive nature was just what I needed in that moment, she waited until I had what I needed and then let me know that she and the rest of the staff where there for me if I needed anything else. It made such a huge difference to have a warm caring staff person like Lorena. I now look forward to seeing her when she is working...........like an old friend. However all the staff have been very supportive and friendly.
February 11, 2014
Google Public Storage Mark Packard
Very positive experience, when i already was dreading renting a storage "locker." Allen made this as easy as it can be. I had called the tollfree number the night before and came in the next morning to sign paperwork. Allen proactively called me the same night to confirm, and had my paperwork ready when i showed up the next morning. He explained everything clearly and we looked at the locker i was renting before we finalized it all. Well done!
February 4, 2014
Google Public Storage Beth Nordstrom
Allen makes this facility what it is. He is so knowledgeable and must have a masters degree in public relations. The storage facility is good but Allen is amazing. He works hard to effectively deal with any & all circumstances and people. Great guy doing a great job! Thank you, Allen!
January 11, 2014
Google Public Storage Babs Wienski
Allen was very helpful on our last visit. Great job Allen, and clean facility! Thank you.
December 5, 2013
Google Public Storage DeAnn Bates
The Manager & Chris were always very polite, nice & helpful.
November 26, 2013
Google Public Storage Cathy Colley
I needed a storage unit in Tacoma recently and was so thankful I called here. The staff have always been so helpful and accomodating. I am thanking God today for each one of them. There is nothing like always being greeted with a smile and a helpful, willing spirit. :)
November 8, 2013
Google Public Storage Kelvin Murrell
great ,patient,informative,very helpful pleasnt staff an best of all no waiting will recomend it to others an will use again if nessary in the future!
October 26, 2013
Google Public Storage Harvey Hughes
Allen and Lorena are awesome. They are great people to have working for PUBLIC STORAGE.
October 23, 2013
Google Public Storage Tony Matthews
My Father past away unexpectedly. Moved his house belongings here. I live in Las Vegas Nevada. I always had questions and they were here to help. Great rental experience ALL employees very helpful . Thank you From the Matthews Family
October 15, 2013
Google Public Storage Clyde Parrish
I had a complex situation renting a unit for a friend who is deployed in a combat zone. Allen took the time to coordinate all the financial stuff, and made the whole transition very smooth. I am grateful for his assistance during a stressful time and would gladly recommend Public Storage to anyone.
October 10, 2013
Google Public Storage nancy mull
We are a business and our unit had not been accessed for over a year. The lock was rusted shut, was able to open but not locked, so had to buy a new lock which they had right there. Nichole, who was the service person that helped was great, straightened out all of our paperwork, walked me to where our unit was (because as a new employee did not know where it was), helped me with the lock and was very helpful.
July 26, 2013
Google Public Storage Jennifer Brown
Happy home for family overflow items. Great service!
October 4, 2012
Google Public Storage Vicki Allen
So far my things have been safe & dry.