Public Storage Self-Storage Units at 801 N Mildred Street, Tacoma, WA

Perfect location for a garage for work.

This was the most embarrassing and violating experience I've ever had. apparently they change the terms of service on the fly, make up policies and kick you out of you violate those policies. Then tell you a time you're allowed to come and then block you again. I run a business for 2 years nowdont store anything you intend to sell unless you move it back to your house because even if you take your property off theirs it's still a violation of service. My car breaks down and the guy deadlines me 4 hours to get out of there going to tow my car, so I go get assistance and the guy locks me out and the car in. I get a voice will saying my code will work during business hours, it doesn't and they say come back tomorrow. Meanwhile I get a two day notice to get my stuff and one of the days she doesn't even let me in. This has been the worst experience of my life and I'm getting a lawyer

I've been with this Public Storage for several years now, and I'm very happy with them. I have a 12×30 (large) and a parking space. The staff are very professional and easy to work with. Especially Sierra, she is wonderful. 5 stars .

This location has no one directly onsite, just a kiosk however there is another location a couple minutes away with a team. Ray was extremely helpful with initiation, questions and end of service misunderstandings. Moving is stressful enough and Ray was completely supportive.

This place is terrible, my vehicle was broken into multiple times, over the course of 3 months. They absolutely, do not care about your property, only your rent check. No fence sensors, security sirens, or lights at all. In addition, there is no security guards, and the fence has holes in at, and vegetation growing out of control, that provides cover for thieves. Public Storage is well aware of these issues, and will lie to you, to get you to rent from them! I’d seriously go elsewhere, unless you like being ripped off. Update: I moved out and found other local places that were cheaper, and have nighttime security.

Rental process was speedy and unit was easy to get into, load in my stuff, lock it up, and go.

Liza at public storage is Awesome! She’s so kind, courteous, and was very understanding of a problem I had and made things so much easier for me. Thank you Liza!!!

I would give 0 stars if I could. The door to my unit has been jammed for weeks. Have called every number possible every day and even the fire dept code inspector as this is an obvious fire hazard. No returned calls or even answers from anyone. Don’t use this place for storage. Edit: few months later- someone broke into our unit (go figure) and of course no one answers the phone to get us to be able to see what was taken in our unit. We will be taking our belongings from this unit as soon as someone actually calls us back. Absolutely unacceptable.

Alisa and Liza absolutely made my week today by helping me and my friend out with our questions. I honestly wasn't looking forward to the errand, however, I was pretty blown away at the ladies' genuine care and attentive listening skills. I wish I could have these women help me with everything instead of just storage.

Dee is the best. She always is so helpful. This woman has repeatedly gone above and beyond the call of duty for me. I am on Social Security Disability and Dee has always been helpful and very understanding. I would highly recommend this location to anyone. Very secure, clean and professional. I would refer this company highly especially in light of the employees at this location.

Ms.Liza was the best ! She was so nice and so happy . Very helpful ! Solved all my problems quick and easy ! Great Customer Service!

We just did a drop off a vehicle to leave for about a month we'll let you know when we pick it up one thing the storage numbers on the pavement is almost wore off.

Constantly increasing price. Mice infested. I AM MOVING OUT.

Liza was so very helpful and patient with all my questions. My daughter-in-law rented from. Public Storage.

2nd time in a month my unit has been broken into. No security cameras on the inside units. Do not recommend this particular location at all. Never anyone available to talk to or help

Liza was very helpful and informative when I called in regards to unit pricing and sizing.

I went in today to see some units to potentially store my things. I had the pleasure of being shown around by Liza who was more than helpful answering every question I had.

Kathy made move in a breeze. She was friendly, helpful and answered all my questions. Great location and secure.

Excellent experience! unfortunately entry gate stop working and Andera went into action with no hesitation to fix problem. Few minutes later problem solved.

Andria and Kim was great and very helpful. I would do business with them anytime.

Twice they've changed the door code and I wasn't informed, so I wasn't able to get in. No one was in the office and there was no note saying when or if they'd return. Beware! Update: so far I haven't had any more issues. They did call and update me on the door issues, which I appreciated.

Kim was very helpful while looking for a storage unit and although i did not find a unit in that specific location that i needed, she directed me to another location that was satisfactory. Thank you Kim!

Infested with mice. As soon as we can our stuff will be moved to a better storage facility that cares about our property. Get ready to have your rates raised also. Customer service is not there top priority. They just want your money every month.

How much for 10 x 10 with outside. Entrance?

I ordered a spot online for our work truck this past Friday. It ended up being a little to small. I went in and spoke with the folks at 9th street location, and they accommodated my needs! Kim and Brandon were very pleasant and kind. I look forward to working with them over the next year + !! Thank you for your awesome customer service! Much appreciated!

Jus met the homie here but the storage place is coo.

Great storage place, only thing for me was the gate code wasn't programmed right I had to call them and get it working. My unit was clean and exactly as described.

I loved Tracy!! So helpful and professional!!!!

My rent at Public Storage Tacoma has risen twice within a year, up 20%. Would the Company like to respond to this complaint?

Lindsey was efficient and cheerful dealing with me to open an account, while juggling several other customers who were making payments and one who had forgotten his access code! She took the time to walk me through the process to download the app, open the gate, showed me the unit and explained the locking mechanism. 3 months later: Dee and Billie were so helpful by advising me on what things to buy from their office store during the final weeks of moving!

I was in the office trying to purchase some boxes, Billy and Dee helped me with all the moving supplies I could possible need for my upcoming move , I will be back to purchase everything that they recommended. Thank both so much for all your help and knowledge. You both are the best ever......

Everett was awesome! Great customer service :)

Went im to add an authorized person to my storage unit and Everett did a great job with helping out and great customer service.

David and Lindsy answered all of my questions and were so nice. It's rare today when you find customer service that great. Thanks guys!

Dee and Jodi were not only helpful and professional they were personable and made sure that All issues and questions that I had were taken care of and answered. These two wonderful ladies are that example of personal customer service. Your organization should send all new employees over to them and this location for customer service training. I do not know how often they receive raises but please to keep them give them an increase for their hard work and keeping this property decent and in order. Sincerely, Pastor Frank L. Givens Jr.

Lindsey was super awesome and helpful!

Lindsy is a great manager!! Hooked me up big time! This is the spot!!

Lindsay was great. Very helpful.

Lindsy was excellent in finding the right size storage for me. So professional and friendly plus great customer service and answering every question i needed answered.

Dee and Shani were absolutely great! They were super super helpful with all of my needs.

Dee is the best Storage Facility Manager I have ever met, I have come to Public Storage over the last 20 years for both my personal and business related storage needs.. A couple years ago I opted for a different and newer Storage Facility down the street simply because I had an outstanding bill due to a mix up with my mom's storage unit when she sold her business.. Well that storage facility was bought out by Public Storage during that time, so when I went in to pay my bill and found Dee behind the desk I thought I was at the wrong facility, but it was a welcome surprise even though it meant I eventually had to pay that old bill (thanks again to my mom, haha).. Well I ended up moving my things out of that unit after freeing up some space in my studio apartment.. Around a year later I was back to being surrounded by all of my newest outdoor gear and sports equipment so it became necessary to make some room again, which is REALLY hard to do with a studio apartment, so "Back to Public Storage" I went.. I initially went to the newly acquired facility simply because all the units have steel roll-up doors in a concrete structure but there were none available in the size I was looking for, and since the other property is down the street only had one 5x10 available I flew down there and See helped me get it set up before someone else reserved that unit online and beat me to it.. Thanks to Dee I was able to secure the lead, and I got the first month rebate, after paying my old bill of course (thanks again mom, haha).. Either way, I needed a storage unit ASAP, but having Dee is as the Facility Manager is just an absolute bonus!. If I had a choice I'd probably take the newer facility only for the features of the building itself, despite the somewhat slow elevator.. And if I had a choice of which Facility Manager I get to do business with, then it would be Dee all the way, 100%!.

Dee was awesome to work with and great customer service! I would give her 10* if I could!

Dee was great and was helpful!

Dee helped me out and very friendly

Management at the Mildred location is very knowledgeable. Dee helped me find the right size unit. Property is also very clean. Thanks Dee.

Extremely helpful, found me a great price at one of their other near by locations within my budget, walked me through the process and was done quickly. Thank you Dee for your help!

Thank goodness for Dee. I was a short term customer, needing temporary storage for household items. My husband and I were moving up from a large home in California to a condo in Tacoma and we knew we had too much furniture. Dee helped initially when I was reserving a place and I was impressed with her interest in my storage needs and her follow-up. Then after Day 1 of my move I realized I needed a bigger unit - no problem thanks to Dee. Then there was a billing snafu at the end from corporate and who ironed that out? Of course it was Dee who came to my rescue.

Thank you so much Dee for all that you do! Especially during this difficult time we are all facing due to COVID. You have simply made life a lot easier for me during this stressful time. I really appreciate you!!

Great friendly service. Dee helped me, she was fun to work with and got everything handled smoothly and professionally!

Very friendly, extremely helpful, Dee hooked us up and helped us out patiently, and was way nicer then I expected! Easily 5/5 stars for her alone.

Dee takes care of me every month when I pay my bill for another location and with tender loving professional outstanding and outgoing customer service!

Excellent customer service.

Dee was a great sales rep would recommend to anyone looking for storage.😀

Great place!! Wonder staff Thanks Dee!!

I’ve been a customer of this storage for almost ten years. I’ve also had a number of storage units in Southern California for 25 years. Dee at Public Storage puts all others o shame! She is the most friendly and efficient manager I have ever worked with. She goes out of the way to accommodate and always with a smile. I highly recommend Public Storage on Mildred St in Tacoma.

Dee

My wife and I both had an amazing experience at public storage in tacoma washington (both sprague and mildred street locations). We first went to the location on sprague ave to try to find a unit big enough to store our van. Theresa went above and beyond to figure out if the units she had available would work. Unfortunately, she didnt have any units that would fit our van without turning it into a permanent convertible so she took the time to research and help us find a location nearby that had a unit that would work for us. Dee at the location on mildred street was the bomb.com. She suggested a unit that was cheaper than what we originally thought we would have to get to fit our van and she too went above and beyond to help us. I would recommend either of these locations to anyone looking for a storage unit in the tacoma area or any area.

Nice friendly very clean

Dee was super helpful. She helped coordinate time and delivery of our pod container. Helped us to get the right size storage unit. Can’t say enough about the wonderful customer service!

I will tell you today trying to get the right storage to fit my trailer into was a challenge. Either I was told wrong information over the phone or I was told to set my order on line. I had already spent 3 hours searching in the rain for a storage unit that would work.I finally was told to call Dee in Tacoma at Public Storage and she made everything work smooth for me. In and out. After all I had been going through she even gave a great rate. She is a hero! Thank you

Everything went well with my move in and Dee took really good care of me!

We have been a renter for many years. Dee has been great to work with. She truly cares about her customers.

Dee, was great to work with, very kind and helpful. I mentioned to her when I stopped in that I needed short term storage and she looked to see what she had open. There was one open and Dee suggested that I go online and reserve it. She said that I could reserve it with her but that there might be special offers online. Dee walked me through the process and was very helpful. Dee is always cheerful and polite and looks out for her customers. We are treated like family at this location. She goes out of her way to help us and make sure that we are happy. Dee is a credit to the company and if Public Storage is smart they will do everything they can to keep her at this location.

We loved the experience with this location on Mildred in Tacoma. The wonderful Manager Dee was awesome from the start. She made our move easy and was graceful towards our situation. We really appreciate Dee and hope her boss recognizes her world class service she gives to all tenants. She is a rockstar!!! Thank you so much Dee. Pauline Campbell

If I could rate 6 out of 5 I would! Had a nightmarish experience getting rejected by Pearl Storage and Dee pretty much saved me by getting me set up with a unit pronto (and an anti-moisture product as well! Which i would not have thought to ask for at Pearl so who knows how much of my stuff would have gotten moldy.) To top it off Dee found something of mine that i accidentally left outside my unit when she was doing routine cleaning and returned it to me....customer service at its finest!

Dee was super helpful and very sweet and professional about everything. Only ever hit one little snag and she took excellent care of it! Great customer service and storages are clean and stay dry!

Tiffany & Dee were so helpful. To be honest, I've never had a storage unit, so the whole process was new for me. They walked me through everything, answered all my questions, and helped me buy moving supplies such as boxes. They both were personable, which is always nice when interacting with people!

Best experience I’ve had in a long time

Dee is wonderful. Very knowledgeable and helpful. She makes renting a storage unit quick and easy. Thanks Dee. You're the best!!

Tia and Jamie were very courteous and helpful and made my first Public Storage moving in experience simple. Absolutely would recommend this location!

Dawn Dee And Tia helped me out and made the experience smooth and easy!!!

Jamie was awesome with helping us get our storage unit. She helped with all our questions and was very friendly. I recommend this place for all your storage and moving needs

The worst public storage i ever had. Small 10×10 unit was 200. Evidence of rodent issues.

Great customer service.

Dee manages a great faciilty and the service is wonderful. The newest trainees Tia and Cheyenne are learning from the best. Everytime I come into the office Dee is a GEM

Great service, thanks for helping my mom with her moving day kirsten and public storage.

Amazing staff! Great experience. Jamie and Dee were so friendly and so helpful!

Dee and Tonya we're professional, knowledge and friendly. Thanks

Last minute move and they got me in ASAP, unit was clean and easily accessible from my vehicle. Checkin was simple with both of the employees on duty helping out. Tonya and Dee were friendly and very efficient once they understood I was needing to move by the end of the day. They secured the perfect sized unit and even got me a great deal for the first two months, even cheaper than advertised online! Overall a pleasant experience, would definitely recommend this facility.

Don't recommend it. Raise their rates all the time and for no added service. My unit was broken and I couldn't get in for 2 years. Kept requesting repair service. No one serviced. But they kept charging me and raising rent. I finally moved everything out to another facility.

Loved Dee and Tanya! Extremely helpful and got me all set up with everything I need to get me going with my move in! Thanks so much!

Our experience was amazing! Definitely will recommend to others. Very nice and friendly people.

Dee provided amazing service. A wounderful attitude. We need more people like her in the customer service industry.

Repeat customer. So glad that she still works there. Dee was allso fantastic with my move out.

Great facility, clean, convenient location and Dee is the best. Highly recommend this location!

Dee was great, very efficient and friendly! Update 10/2019 - While the staff I've dealt with are great, the company is shady. Not even a year in and they raise prices by more than 20% with no more than a few weeks notice. Very unhappy with this and would not recommend anyone as they will likely continue to raise them as they see fit.

The staff were very friendly and accommodating. They explained everything so you would understand.

We worked with Dee at the Tacoma location and she had a great attitude! Very happy, polite and professional. She was able to answer all of our questions and explained things in great detail.

The gal Kierstin and Dee where AWESOME! Very helpful and professional!

Dee helped me out and was fantastic. Took care of all of my needs in a quick and fun matter

I recently made a move from NY and needed storage for when I arrived. I easily made my reservation right from my phone when I was on my way. I received a confirmation call directly from the property manager Dee within minutes. Dee took my storage worries right away from me. Kiersten greeted me when I arrived a few days later. Kiersten had everything I needed to make my move-in go smoothly. This property also has automatic payments which is a big plus to me. The property is very clean and secure and the management is excellent. Thank-you Dee and Kiersten!!

Very considerate and professional. Dee is amazing!!

Kiersten is a great and helpful person to talk to. She is always so kind and welcoming and I would recommend this location for storing your things!

Had an amazing experience with Mrs Dee! He helped me in a very bad time, very helpful and very sympathetic to my situation. Moving can be extremely stressful especially in a short time and she did above and beyond in my transition and helping me get a storage. I would 100% recommend this storage. Warms my heart knowing there’s still people that actually care! Very safe and secure place as well! Love it here

Came in this morning to see Dee to get a storage unit and the service was great and the unit is perfect and everything went just right!

Dee was really informative and polite.

Safe place to store your belongings. Right off the freeway. Clean facility and Dee is Amazing!

Dee was awsome, made sure I got the unit that would best fit what I needed and saved me money. Great service!

Dee was amazing! This is such a friendly place. Thank you for all your help.

Public Storage on Mildred Street is the best! From the moment you walk in, Dee welcomes you with a smile. She is very knowledgeable, resourceful, and always ready to help. She even helped me to back up my U-Haul truck. Simply put: my experience at Public Storage on Mildred Street has been off-the-chain!

Dee did a great job! Saved me some $$$ it’s much appreciated.

Dee, Jaime, and Ameitra have been very helpful during my stressful time of moving. These ladies deserve 10 stars. They went above and beyond.

Courteous professional and very timely and I am a repeat customer many times and the staff makes it easy for me to come and go as needed . Dee Took really good care of me today!

Kerstin she has been awesome and helpful. You are lucky to have her! 100% awesome

Kierstin was great!

I had been looking for a place to keep my boat as my HOA does not allow me to keep it at my house. After some rather intense searching I was having no luck finding any properties that were 1) affordable or 2) anywhere close to my house. I had seen the sign for this facility several time in my driving around the neighborhood but it had not come up on my searches. I decided to swing by and check it out anyway and to my surprise, not only do they provide storage for vehicles of all types but they even had space available and at a very reasonable rate. I was offered my choice of spots from those available and the rental process could not have been easier thanks to the assistance of Jamie, the young lady who was manning this facility. She was the only person there and the place was very busy but she maintained a calm and organized demeanor and took everything in stride. She even gave her chair to an elderly gentleman whom she recognized as needing a place to just sit down for a while. If there is one thing that I would suggest for this facility it would be a couple of client chairs for those who are waiting. I know it probably doesn’t happen that they are that busy that often but it would be a nice touch on those days when they are. Kudos to the young lady from Georgia who took that all in any handled it beautifully.

Being in the military doesn't afford too much time to take care of stored items. Fortunately at Dee is a very helpful and involved care taker of the public storage. Would gladly use their services again and recommend to anyone who wants excellent service.

Nobody likes moving, right?!!! My reservation for a unit was made on line and then the check in process was done with Shayna. She took what was a tiring job and made the move in process seamless and easy. Dee helped me with subsequent trip materials and she was delightful to work with. The facility is much nicer kept than one I have for my kids in another city. I recommend it.

Dee, Wendy and Stephanie were super awesome and they all have bright sparkly eyes and great smiles and helped me to get a Unit today!

Dee is very welcoming and friendly. She remembers you long after your first visit and continually cares about your experience and needs. She goes out of her way to help find what works best for you.

I have been a customer here for years and only recently vacated my unit. The staff is wonderful and have always been most helpful. The manager, Dee, has always been super and a pleasure to deal with. If you need a storage place in the south sound, I highly recommend them!

Dee was very professional. Everything went very smoothly and quickly. Thanks.

Kevin was very accommodating and informative and did his best to handle our time restrictions at the moment and get things done gave us a great deal

She was very helpful with setting up the account for the storage, and very friendly to her customers. I would recommend this place to anyone. :)

Dee was awesome she help us out so much! I loved her she got me in early and got us set up quickly.

Went to public storage on mildred street and got a great deal online and was greeted by Kevin who was my host and he was great woth his customer service and he was also nice and cool to chit chat with... 5 star

Dee and Ameitra are great. They were able to stay late to make sure I was able to get my payment made when I was in a time crunch. They are awesome

Our family found itself in unusual circumstances when a family member had a stroke. No PAO was located so my daughters and I wanted to pay his storage account so his property was not in jeopardy but could get to no invoices. We didn't know his storage unit and initially didn't know where to find any of this papers, keys etc. Your employee, Dee was so efficient and helpful to get the information so we could keep current. Now, 5 months later, we finally have authority from the court to put on a autopay. Without Dee his property could have been auctioned off. Thank you again. Misi Lenci

Kevin was awesome...I really felt he answered every question..I feel safe..Great place.. Thank you..

Kevin was very friendly, informative, and helpful. He made sure I got everything I needed. I appreciate his great customer service!

A wonderful experience. Signing in was a breeze with the help of the great staff. Neat and tidy, moving and packing supplies were nicely displayed with pricing and special deals. A tour of my unit was also provided. Thank you!

I really like the manager at this Public Storage facility. She is kind, understanding professional, about her work and her customer service. I think she does a outstanding job at helping people with their questions and concerns. She is very family oriented person, that's just my opinion I just see that in her. Years ago when I had to move out, if I would of had time to find the correct facility to where I am. I would of chose hers but I had a short time to move, so I had to find the closest one to me at that time. But I'm thinking about moving my stuff to her facility. By the way her name is Dee. So if you're are out in this area of Tacoma and need to find a storage unit, Look her up on the internet, Give her a call, or just stop on by at, 801 North Mildred Street. Stop in and see Dee, she'll help you out the best way she can with whatever you need in a unit. She's the best in my book. Sincerely Chris K.

For 6 years Dee has ALWAYS been professional & pleasant to deal with. She cares for her customers needs & works for their best interests while representing Public Storage in the best light. She deserves a raise!:D Thank you DEE!

Great customer services n awesome management!

Great service. Kevin was so helpful and generous with his time. Made the experience so smoothly.

Nice facility good manager and reasonable price

Dee was extremely helpful and went above and way beyond to help with shipping an item and i use to store here so i went back for more help and will be back if i neex anything else*****

Dee is a fabulous helper! She makes this process super easy for me :) Thanks Dee!

Dee was super helpful. Answered all my questions and saved me alot of money.

Dee was amazing. Great customer service! Saved me a bunch of money. Would definitely recommend this place!

Dee was so wonderful help I really appreciate.

Kevin assisted me and was very helpful and kind.

Dee is wonderful (isn't she Rich)

*Recent Public Storage Customer/Client* Moving and all that is involved can be stressful! Dee and Staff handled all of my needs fairly quickly.If you plan on moving things to storage I can recommended this location. Also the price and location is perfect.Why wait!

Kevin was incredibly helpful with getting our summer storage! He was extremely nice and made our visit really smooth and fun!

Dee is the best. She helped me with a second unit

Had a great experience with the customer service here. Dee was amazing.

Dee was wonderful. She was extremely helpful. She went above and beyond to ensure that I got the best service. I appreciate her advice and input regarding the movers as well. Thank you so very much.

Dee is wonderful..

Dee was very helpful and saved me money moving in and i am a repeat customer and ahe went above and beyond to move me in.

Dee did a great job helping me today....thank you

Great service and exceptional care. Dee was perfect helped us with anything we needed and was exceptionally great with us highly recommend you come to this placating.

I had a wonderful customer service experience, thanks to Kevin. The place is safe and secured with full time surveillance.

Kevin has been a great help in taking care of my storage needs i give a excellent reference.

Dee thanks D I came in looking for a storage unit and left with two she was very helpful and professional and went above and beyond to make sure I had all that I needed and explained everything in detail to make it a comfortable first time experience for me ..

Dee is the best!

Dee has been very helpful ans very couteous and friendly and cares about her customers.

Dee was absolutely amazing and super friendly! She helped me all the way through the process!! Her customer service is above and beyond! Didn’t drop a beat!

Cash was a great attendant and referred us over to a public storage that had what we were looking for where Dee helped us get our unit!!

Cash and Dee where more then helpful finding us the storage unit best suited for our needs and our price range. Overall the best storage unit experience I've ever had

Dee was very helpful and pleasant, and made the process of renting quick and easy. Best price value around Tacoma / Gig Harbor area that I could find.

Wonderful wonderful!! Thank you Kash for all your help!

Theresa and Dee were awesome and I am a repeat customer and go see them!

I am a returning customer and this is still a great facility, awesome staff, outstanding prices.

Very kind folks Dee and Theresa set us up with a lovely storage unit for our apartment storage. Very friendly and helpful service, and patient with all of our questions.

Dee helped us quickly and simply find the right unit for us, she was very friendly and informative.

I have never rented a storage unit before and Dee was so kind and helpful in walking me through the process!

Outstandingly friendly staff, especially Dee, will go out of her way to take care of you.

Excellent service by Dee!!! Highly recommend!

Kevin did and amazing job today!

Thanks for your help, Kevin!

Kevin did a great job

Kevin you made my move out process a breeze! I left my items in storage for about a year and they were kept so safe at this location. These guys are awesome I would recommend this place to anyone! Thanks again Kevin!

Kevin was very helpful

Kevin was great. Great deal for the space.

Everyone here is very helpful. Kevin helped me when i vacated; what a great guy!

Dee and Ray were excellent in helping me not only find the best location to store my valuables, but also in ensuring the best price and most convenient deal available to meet my needs. Thank you.

Went in randomly to see if there was a space for our RV on the last day of the month, they were full. Dee searches other locations to find is a storage spot. Long story short the other property’s space wouldn’t work for us, so we were back to looking but heading out of town for the weekend. All of the sudden my phone rang and it was Dee letting me know that she had a space open for us. Sweet. Only catch first come first serve and we were leaving out of town. It was already 5:30 pm and their location would be closing at 6:00 pm, Dee said she would wait for us and went out of her way to stay late just to rent us an RV space. Dee is awesome and goes above and beyond. Now we have a secure place to park our RV. Thank you so much Dee!!!!!!

Excellent service selling merchandise! Customer did review on my phone since it would not work on his. His name is Will Kroll.

The folks at Public Storage made it easy to get started and Kevin in particular was extremely helpful.

Wonderful service! Tay walked me through everything clearly and was a pleasure to work with. Dee was also very kind and helpful.

Great facility, with an excellent staff who consistently provide great service to repeat customers like me.

Kevin did an awesome job timely and proficient

Dee, manager of Public Storage on Mildred Street in Tacoma, WA has serviced me for many years. She is always friendly, nice and I consider her a friend. She is also very professional in everything she does. My best to you and for giving her this building, she operates it with the greatest of ease, convenient and is energized with her work. Thanks for the opportunity to speak highly of Dee!

Dee and Wendy are doing a great job and I am a happy camper. This is my 3rd unit and wouldn’t go anywhere else!

Dee took very good care of us today-Im a return customer .

Very help over all,thank yuo

Dee was awsome, totally helpful and got us dialed in. We changed sizes last minute but it was very easy. Thanks!

Dee did a spectacular job in helping me set up my storage unit

Couldn’t be happier with Dee thank you she did awesome

mean women

my dad had a unit here for about 6 yrs. he lives on the east coast & couldn't get here till the 1st to pack up everything & was told he had to pay for an entire months worth, even tho he got his stuff out by the 2nd. this is how this place treats their veterans! DO NOT use this storage place! so now, my dad's unit sits empty for an entire freaking month! I'll be sure to blast this on social media to let people know that these people can't give military vets a TWO day grace period!

I came in to inquire about renting a unit sometime in the near future. Kevin was very helpful in determining what size I would need to store my belongings. And even showed me the unit he recommended. I will definitely be renting there very soon.

Dee was incredibly friendly and helped me an hour past the time she was supposed to be off work. She was so helpful and I’m so thankful for her as she explained everything in detail and made sure I was taken care of! I am extremely happy with the customer service she provided. I wish that there were more people like her as she seemed to enjoy what she was doing and and was very professional and courteous! I will highly recommend this Public Storage facility to anyone because I would give it a 100% satisfaction rating as their customer! Thank you Dee for all of your help!!!

Dee is fabulous and she helped me and is very customer friendly and this is the 4th time coming back

Ms. Dee helped me when I rented my unit. She was extremely helpful and welcoming. I strongly recommend this place. The service was fantastic!

Okay pleasant manager. Rates vary by size of storage space.

See was amazing and saved me lot of money thank you

Anna was extremely helpful and thorough.

Erica and Dee have worked with me and getting a spot set up and every thing went,great !

Anna is great. Customer service at its finest.

This is our third time at this location and every time Dee was so friendly and helpful. We would recommend this to anyone looking for safe, secure, clean storage. Dee is very knowledgeable and gave us all the information we needed clearly. Kevin was working with her today and was very friendly as well.

Dee was extremely helpful and got us exactly what we needed. This facility is deserving of its fantastic reputation.

Dee was amazing in helping me throughout my rental process. Thanks Dee!!

Dee was fantastic in her manner while leading me through the rental process. I almost want to rent another space, just so we can go through it again!

Dee is SUPER SUPER awesome-sauce!!!

Dee helped me out and had a lovely experience and sweet❤

Very nice lady by the name of Wendy

Dee has done a wonderful job of helping me. With a few days of me having to move to another state. Trying to downsize my storage unit. She went out and beyond of helping me find another one in a timely manner. She is professional and has a great attitude. She gave me encouraging thoughts of trying to be positive about finding a storage unit. I would recommend her in trying to find you a storage unit. You won’t be disappointed.

Dee was very helpful with getting me and my husband set up with a storage..

A++++++++When we recently needed a storage unit we went here first. We previously rented a unit at this location and had such a positive experience with Dee. She is super friendly, knowledgeable and efficient. With the addition of Chris who checked us in who was also friendly, knowledgeable and efficient it was a very positive experience and I would highly recommend this Mildred location. We recently needed storage again and it was a no brained to come back to public storage on Mildred. Dee was a delight to work with again! And Katie helped us with a check in with one unit and she was wonderful to work with also! Can’t recommend this location enough!

Karen was very easy to work with. A pleasant experience.

Greatest storage unit company. Wonderful customer service.

Dee took care very good care and made it simple as possible thank you very for all your hard work .

Excellent service from Dee. Made the whole process smooth and easy.

Dee and Wendy provided me with excellent service. They showed me my unit and helped me get set up with an online account.

I love it. It was great thank you very much

Dee was amazing. She was very helpful and patient. I'm so glad I had her to help me. She went above and beyond to help me! It's people like her that make a customer service experience more than just a business transaction. What an amazing employee 😊

Storage property 08159, The ladies in here Dee and Ariel are the nicest . We had justed to rent from them , when I had my heart attack. The were so kind in helping my husband and sons. I would like to send a big Thank You ! This is one of the most descent place to rent.I would recommend them first.

Absolutely wonderful! Dee and Katie were so kind and accommodating helping me find the right size unit for our needs. Extremely professional and made the entire process a breeze! Excellent customer service and very attentive with details. I've rented storage units before and it's never been this easy! Highly recommend!

When trying to find storage, it was a tough market. The folks at this location kept on it and communicated with me, and made it work what a pleasant difference. I am now a happy customer.

Dee is so excellent I am bringing my car back for the third time. Everyone is so welcome and joyous ...thank you God bless -eunice

Nice inside. Driveway to get in sucks. Down hill up hill why trying to put ur code in.

Dee and Ariel gave great service and everything is always great with a smile. They deserves a raise and an extra $10 an hour for overall excellence experience

Dee’s is a great representative!

Great customer service! Josh helped me find space available during heavy moving season. Ameitra and Kash both have such welcoming personalities and professionalism on onsite assistance.

Thank you for making move-in so easy and answering all of my questions!

Wonderful customer service. Staff went above and beyond to make sure I was able to rent the unit I needed.

Great experience at Public Storage, Emily was super helpful!

Dee and Leilani were courteous and very helpful and the prices are great!

Great storage facility with very friendly staff and good prices. Dee was a pleasure to work with. This is my second time using Public Storage and I plan on coming back. They make the process easy and painless. I would definitely recommend.

I just rented my space and the Manager Dee could not have been more helpful and thorough. Good access from where I live. I would highly recommend them!

Dee was very helpful and totally upbeat and goes beyond her duty..Never have had problems and my property has been there three years and ive never felt more secure or safe with my stuff there..Thank you always Dee...

Ms Dee is so nice and sweet made my transition very easy

Excellent service from Dee and Rachel! Clean and large units all on drive level.

Heather is great! Arrived early and she helped me out without any problem. This place is fantastic! Thanks Heather!

I have had a very professional, and pleasurable experience with my local Public Storage. Dee, Liz, and Ametra were wonderful.....they were very friendly and made the rental process quite smooth, especially since I moved in during the Christmas Holiday. They continue to offer provide a warm atmosphere, and professional service attitude.............I heartily recommend Public Storage...Thanks, Ellen

Dee is amazing.. she is the most amazing person.. so helpful and nice. I will be back when ever I need a new unit! Thank you Dee for the best service.

Kelsey and I have rented three times from this Public Storage. Dee the manager there is very fair and works with us to accommodate our needs. If I need another storage unit, I would rent from this Public Storage.

I stopped in to get some mattress covers before I moved to Nevada and Dee and Chris were very friendly and helpful. They had the mattress bags I needed as well as a few large boxes for my awkward shaped mirrors. Thanks you two!

Price

Went in about a week ago. I do not rent with this company and only needed a few boxes to purchase, Kirstin and Dee were behind the counter. Kirstin stepped from behind the counter and help assist me with finding the right size boxes I needed. Her and Dee both were friendly and I could tell they take pride in their job. I would definitely recommend this place not only for your storage needs but also if you just need some quick reliable merchandise with awesome customer service!

Dee was an absolute delight to work with--friendly, professional, informative and thorough. She explained everything about the facility, the service I would get, and the basis and methods for payment. I am very happy that I came here.

Excellent service, excellent personality, excellent care.

It serves its purpose well.

I had an excellent experience here at public storage with Dee. I'm a second time customer. I also wanted to add that I am moving out of state and Dee ,Heather and Kerstin took good care of me and went out of their way to make she I was taken care of.

Dee and Anitra. Are wonderful .I will always use their . location..if u need to rent a storage unit please use them.

Friendly and helpful staff! Clean,organized. Gave me the price i was originally quoted! BONUS!!

This is my first time renting with public storage, but Dee, Heather and Kirstin were awesome in helping me find the right size space. I was there for approx 30 minutes and the process was easy; they are very thorough and professional. There was a new employee training during my time there and you could tell that the focus was on proper rules and procedures and really training, not just telling them what to do. Dee seems to run a great crew and I appreciate all of their efforts in helping me. Storage space seems to be going fast and I am glad I am in at this location. Great Job! Thank you :)

This is my 2nd time renting a unit from Dee and once again she made it a smooth process. She's very compassionate toward your needs and takes to heart that moving can be a stressful situation. Thanks for all your help Dee!

First time we needed a storage unit, Dee was great to work with, she and all of the staff were always friendly. I would highly recommend them for any storage needs.

I’ve been a customer of public storage for over 20 years. I met Dee the first time I rented a unit. Do you is very though information to help me choose what I needed as a unit. Dee always has a smile and ready to help . Thanks For the great years of service. James

Our representative "Ameitra" was awesome, and she provided great customer service and was very informative.

Dee was wonderful to work with! She was incredibly friendly and helped us out completely. Really glad to have someone like her working!

Ameitra is a gem! We came into the office to help with access to a storage unit. Ameitra was very helpful, not only with us getting us help in access to the unit, but very helpful in a few local tips. Thank you for making what could have been a painful visit, enjoyable.

Very helpful staff glad we stopped by helped explain the process of the storage facility with knowledge for discounts and the proper size storage that we needed staff was very helpful😁

Very helpful staff courteous knowledgeable and friendly we appreciate the expertise From Ameitra, Heather, and Dee helping us to find the right storage unit to meet our needs no matter what location within their company went out of her way to serve in the training was also as helpful as possible answering questions and jumping right in as well!!!!

Great easy and simple to get to and rent Employees were polite and knowledgeable.

Ameitra and Dee were a huge help. They made the process simple and efficient, and were both very friendly. It was such a pleasant experience that I may apply to work for the company myself!

I love coming into PS in Tacoma to make payments because of the servive I receive from Dee. Shes the greatness and Merry Christmas

See was great and helped me move in without a hitch

Ameitra, and Dee are great ladies to rent from. This is my 3rd time coming back to the facility to rent another space and y'all are awesomeness. Go see these ladies*****

Dee is incredible and has made my move so easy!

nice enough people need to fix leaks

Had a fire at another storage place. Lost one of my jobs. They wouldn't help me. Lost my stuff. Lesson learned. This is the 2nd time being burned by public storage.

Ameitra helped my family choose the perfect storage... She gave amazing customer service and answered all of our questions. Also suggested some valuable time saving tips..

Ameitra at this location and Ann at the Sprague Avenue Store were very helpful. Thanks

Dee gave great service and deserves a 10*

Experience was awesome. Dee kept me posted on the availability coming up. Would definitely rent from Public Storage again. Thanks Dee you are awesome.

Dee was amazing !!!!! Omg the best Public Storage I’ve been to yet!!!!! Keep up the great work Public Storage!

I Was There today Renting A Storage Unit And The person That help me was very Helpful Thanks Amerita

Very helpful save me money from Dee..., got great customer service

Ameitra&Emily were fabulously helpful they also made us laugh the entire time we where there. The property was clean and beautiful! The lobby was clean and very well organized! I will definitely be here!

Great people. I had not needed storage for probably over 20 years. Doing a remodel on the house so we needed some space to get stuff out of the way room by room. Emily and Ameitra were great. Got me all set up and on my way in no time at all. Very friendly and competent staff there. Great facility. Looks to be very well run and secure.

Dee and Tisha were so helpful with me, they help me save lots of money while helping me find a unit that fit my needs. These employees are really efficient and have great customer service skills. If you want to get a good deal I really recommend for you to come check public storage out.

Tisha and Dee Gave great first time service

Ameitra and Dee provide the best...and I mean the best customer service. Like the other reviews, they went the extra mile. I needed to store a 24' RV. In the moment there was only 1 25' space available. Ever try to parallel park a 24' RV in a 25' space? Dee spent sometime shuffling things around - making phone calls - and my RV is now in a 30' space. Yeah!!! Great customer service will get my business every time.

Dee was absolutely incredible! I had to store my household goods for only a few days while waiting to move in to my new house. She worked with me to find the perfect unit while not spending an arm and a leg. Customer service is definitely a priority here, and I won't ever store my goods anywhere else.

Great customer service by Ameitra & Liz!

I came into the office and received 110% great customer service from Dee and Neisha and would highly recommend this place to anyone looking for storage. They are very friendly ladies to work with and will tell my friends and family about the service I received and am blessed that I found something in a stressful time of moving

Very friendly staff, extremely helpful! Dee, Amanda, and Neesha helped me out!

Amitra and Dee are great. Some of the best customer service ever! Made the process from start to finish super painless, thanks ladies!

Very friendly helpful service. Ameitra is a friendly lady with fast friendly service.

Ms Dee and Ms Erica helped me a lot. This place is clean and organized. It goes fast.

I was having a problem finding a storage unit close to my home. The first two I stopped at were full and expressed no interest in contacting me if anything opened up. The 3rd time was the charm. I stopped in to the Public Storage on Mildred Ave. and spoke with Dee. She's the hot chick with auburn red hair. She said they were full up too, but she didn't leave me hanging like the other places. She made some calls and was able determine that a unit would be opening up within the week. And she followed through on her promise to call me back. This facility is in a great location, easy access to and from Rt. 16 and N. Pearl St. And there are other people working there that are just as nice as Dee - really.

Great help from Vanessa, Dee and Erica.

I was in a pinch to get a unit and Scott, Dee and Venessa saved my life. The service I have received was awesome and they went above and beyond to make sure I was taken care of. They are amazing people to work with and public storage has some great employees

Greatest people ever ! Dee and Ameitra were extremely helpful and made this whole process very quick and easy on us !! Highly recommended to someone in the area looking for a storage facility

Great experience with Dee.

Rich and Dee are awesome!!

Caitlin and Dee were awesome. Very helpful.

Extremely rude manager Follows you around like you're a thief, this is how they do customer service. I made a horrible mistake of following another car in without putting in my security code period she followed me all the way through the park made me walk to the front of the park to enter my code to make sure I wasn't a thief. This is how they treat their customers even after she found out I was a customer she was still extremely rude period I wouldn't use this place if I had any other choice I'd leave my stuff on the sidewalk and probably be safer. The manager Dee used extortion to try to get me to change this review

I have to agree with the other reviews, Dee is such a wonderful person. She truly cares about her customers. Thank you!

UPDATE: fixing my bad review because im very pleased with how Dee handled my situation... i feel happy that it was taken care of a timely manner and the fact that i was actually spoken to with some respect and understanding! thank you.

Wonderful service! Dee is Super friendly and extremely helpful. Highly recommend. My second time storing here and will return again.

I called for a parking space and DEE took great care of me during a stressful time and even went to lunch late so I did not have to wait outside in the hot sun. She was very accommodating with the entire process of 5 hours of me having to wait and I am very thankful for the customer service that she has given and the sense of humor during a stressful time. Would not go anywhere else. She deserves a raise

Good location and manager is easy to talk to and made the process smooth and simple!

Professional and polite. Dee went step by step on everything available.

Dee is wonderful. She is the most knowledgeable manager out there. I just swung in for some bubble wrap and she gave me some ideas for the extras.

Dee was great! Very thorough and helpful.

I have been going to this same storage since 2008. They have the best customer service. Dee the manager is such a wonderful person. When I come to pay my bill she already knows who I am and greets me. I will always come back to this storage

Great customer service! Dee went above and beyond to accommodate our needs. She is professional, courteous, and wonderful at her job. I recommend this location to anyone in need of a storage unit.

Dee was most helpful and met all our needs. We visited 4 other sites and 2 different companies as well, but we came back to this one. Her customer service is remarkable and made the experience pleasant. I would highly recommend you stopping by for all your storage and moving needs. TWO THUMBS UP!!!! Keep up the good work Dee. You are awesome!!!

Dee has been great and very helpful.

Dee was very helpful and customer service oriented. Wonderful to work with people like her in these days of rudeness. Public Storage is fortunate to have an employee like her. The grounds are very well kept, the facility is in a good neighborhood and conveniently located. Dee offered great tips for effective and safe storage and went out of her way to assist me when I came in a day before my scheduled appointment. AAAA++

Mrs. Ameitra is real helpful I'm new to Washington she was telling me nice places to live and eat.

Dee is amazing she is very helpful. Customer service was great and her friendliness helped make my experience good at public storage.

D Great job for 2 years❤

Dee was fantastic! I got into a storage unit with short notice and she helped out in anyway she can.

Dee was very understanding with helping me get into a new unit after a fire at Maxi-space cost me most if not everything I own. She explained everything in detail and was up front about all costs. Great attitude and sympathetic to my situation. Even offered advice on how to solve problems to help save the rest of my items. Do not use Maxi-space, especially the Sprague location unless you want to lose your property to fire & rodents and then be double talked to.

Great place recommend by a friend Dee and Chris and Caitlin had great customer service and saved me some money thanks guys!!!

Dee & Caitlin...Wow! Amazing customer service...helpful, efficient, professional and such positive interactions. Thank you so much!

The customer service was amazing. Caitlin and Dee really helped us out. And I really appreciated that they did it real quick.

Erica and Dee were great and saved me some money moving in. They are fun ladies

Ameitra was very helpful getting me the prefect unit while I house hunt with my girlfriend she was friendly and very personable!

I can keep all my things here while waiting for an apartment to open up.

Dee and Erica helped me out ! Fantastic service!

I am happy with the service that i receive every month from dee when i pay my bill. Please go see dee for a unit if you need one

Dee has given me the most excellent service whike i stored wirh her and will go see her if i need another unit in the future

Ameitra was VERY helpful. One of the best customer service experiences I've ever had. She was friendly and upbeat!

Friendly and helpful, good rates

Dee is very helpful and a great worker. If you want a great place to store your valueables come by!

Excellent service from Dee. I chose this place because of the reviews. This is my first time renting and had a great experience

Shayna and Dee were great ladies to work with and I received great service. Go to see these women for great customer service

They ate very helpful

Dee was extremely helpful and knowledgeable. She went out her way to find the best deal for my moving situation, and she promptly answered all the questions I had. 04/03/2017 We finally vacated our unit after 2 years (!!!). Unfortunately we lost our keys to the unit, so Dee recommended to us a locksmith in Tacoma that was only 10 minutes away. I never had any problems with the service, and I was advised about what would happen with my account after we set a move-out date several days in advance. The entire process was smooth and efficient, and my husband and I were both very happy with the customer service. We're now renting out a new unit with a Public Storage facility in Burien until we find an apartment. I doubt the next process will last 2 years. :) Thanks again, Dee! T and T Kroeyer

Ameitra and Dee are very wonderful ladies. We needed a storage unit in a very short notice and these ladies we able to get us in with no issues. We had a wonderful conversation while in the process of signing the paperwork. The unit meets are needs and the place was very clean. The ladies were super helpful and very friendly. I would most definitely refer them to anyone who is looking for a storage unit. Thank you Ameitra and Dee for being very helpful.

Dee and Ameitra were so quick,friendly and very helpful to my needs. I would definitely recommend this location to family and friends. Thanks again ladies!!

Great service from the ladies n the office . Thanks Dee n Ameitra . 😁😁😁 .. Thanks for getting me n two days early .😀😀😀

Scott and Caitlin very sweet and great

Great service, Dee and Scott got to me very quickly and set up with my storage unit in no time, flat.

Dee was extremely helpful! She corrected my rental mistake and then even helped me save some money on a different unit. She's also very funny and delightful!

Me and my dad walked in there today with an appointment for our storage tomorrow. Spoke with Dee she was AWESOME!!! She helped us get the storage unit a day early which is what we needed. Dee was very nice she was a blast to talk to. I would definitely recommend this public storage

Scott and Dee helped me a out a lot!!

Fee was very helpful and patient with the multitude of questions I had for her. I am renting with Public Storage at this location and feel confident about my storage.

Dee was extremely helpful and I was able to get the unit and complete the paperwork in a very timely fashion. I would definitely recommend using this facility.

Dee went above and beyond excellent and I am a returning customer and would recommend to rent there

Dee was fantastic very helpful

Dee and Caitlin were very helpful and great customer service. Came back to rent a 2nd time

Dee and Caitlin were very helpful getting everything set up.

Dee was fantastic and has a nice helpful staff. Clean facility. wish it was a little less cost .

Excellent service! Dee and Caitlin were very helpful with my moving and storage needs. Professional, efficient and courteous! Thanks!

I've been a satisfied customer here for over 3 years now. The woman in the main office, Dee, has always been very friendly and helpful, and had the papers signed and the keys in my hand within minutes without any run-arounds, hidden costs, etc. She originally had recommended I go online to secure the best deal, and that's exactly what I did. Dee has always remembered my name and been very helpful when ever I come by the office. They have made the process of switching between storage unit sizes as easy as possible, which I've done a couple times over the years.

Liz knows what she's doing and she's quick. She represents her company well and seems to be able to keep cool under fire. :) We're very happy with the service we received at this Public Storage facility.

Dee the Manager, and Catilin took very good care of me, they had awesome service and was very helpful. They took extra consideration of my limited health conditions. I would recommend this company to all my friends.

Josie and Dee were very friendly and knowledgeable and kind and helped me out in the process of moving and needing a unit at the last minute

Well this place is great. Great location, easy to get to. Josie and Liz were such great help. The total interaction with the customer service was very swift, proficient, and to the point. I would definitely recommend this location to my friends. They were both energetic and welcoming: they were excited to get us into their storage family.

Friendly, quick service from Dee and Josie. Great prices too! Accessible location as well.

I went to the public storage today and it was incredible experience Dee is an amazing woman very sweet kind with an energetic attitude that's the kind of place I like to go

Dee was helpful and as kind as always. However, the office didn't open until after 11:20 a.m., because she was in a staff meeting. That cost me money on the rental truck. She needs more help!

Dee gave me great service

Dee was very helpful and walked me through everything and made sure I understood. She made my storing process quick and easy!

I received excellent service from D and Ashley. Ashley was very helpful, friendly, and knowledgeable. Great service!

Dee called me first thing in the morning after my online reservation and did everything she could to find a unit closest to and within my price range! She is awesome!

Dee was amazing to work with, and was so helpful with my move in Day and getting me all set up for the big move! Thank you so much Dee!

Great service from Myles and Dee... very knowledge and well versed in communications of rental policy. Both very professional and friendly. Made experience very delightful

Dee was the best and saved me some money. Thanks!

Dee is great! always has a smile on her face! And so friendly.

Dee has been most helpful with all my needs for storing here at public storage. Such a load off my shoulders and a pleasure to talk to

Dee is Awsome! I'd give it a ten if I could.

Dee was great.

She was awesome never had a better exprance

Liz was so wonderful! Today (and moving in general) is so stressful and she made it so easy. She was able to totally accommodate me even though I reserved the wrong size. I felt totally informed and secure in my decision to go with them!

Dee has been amazing!

Dee was great! I'll be back for the third time. this is my second time using the storage units here and I love it .

Dee was awesome and super helpful today!

dee was a great person...with great reviews.

Dee helped me today. She was warm and inviting and helped set me up with a unit quickly and efficiently. Would recommend this facility.

Dee was very professional, helpful, & new her job very well. Courteous storage pro !!

Emily provided good customer service