Public Storage Self-Storage Units at 801 N Mildred Street, Tacoma, WA
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $48Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 76/moSmall 5'x10'
$ 76/mo $101Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 76/moSmall 5'x10'
$ 76/mo $101Best Price Label
5'x15'Online only price$ 85/moMedium 5'x15'
$ 85/mo $113Best Price Label
5'x15'Online only price$ 94/moMedium 5'x15'
$ 94/mo $125Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 130/moMedium 10'x10'
$ 130/mo $173Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 147/moMedium 10'x10'
$ 147/mo $195Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 219/moLarge 10'x20'
$ 219/mo $292Best Price Label
- Outside unit
- Drive-up access
12'x30'Online only price$ 365/moLarge 12'x30'
$ 365/mo $487Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Tacoma
Resources from the Help Center
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Northwest Tacoma Storage Units Near SR 16
This Public Storage in northwest Tacoma is the perfect place to find some extra storage space right off State Route 16 just west of Pearl Street.
Roughly two miles from Titlow Park, one of Tacoma's most popular outdoor recreation areas, a 5x10 storage unit is a great place to keep items for swimming, sports and hiking, not to mention beach gear.
Residents in the surrounding neighborhoods, including the Highlands and Westgate communities, can use a 10x10 storage unit to pack away an old bedroom set, whether it's time to update the kids' rooms or redo the master bedroom.
For business storage needs, a 10x30 storage unit provides enough space for a local company off of 6th Avenue to store office furniture, boxes of files, desks, tables and chairs during a relocation.
Different sizes of outdoor storage units and indoor storage units offer customers a great selection of cheap storage units, along with rental parking spaces for car storage, boat storage, motorcycle storage, RV storage and truck storage.
As one of the largest cities in the Puget Sound area and all of Washington, Tacoma provides a wonderful setting for families, businesses and singles to lay down roots and grow. With Seattle and Olympia roughly 30 miles in either direction, it also provides easy access to any of the popular amenities and destinations in the area.
Swing by this northwest Tacoma Public Storage any day of the week to check out the great rates on a variety of storage solutions for the smallest hauls or largest loads.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 711)
Perfect location for a garage for work.
This was the most embarrassing and violating experience I've ever had. apparently they change the terms of service on the fly, make up policies and kick you out of you violate those policies. Then tell you a time you're allowed to come and then block you again. I run a business for 2 years nowdont store anything you intend to sell unless you move it back to your house because even if you take your property off theirs it's still a violation of service. My car breaks down and the guy deadlines me 4 hours to get out of there going to tow my car, so I go get assistance and the guy locks me out and the car in. I get a voice will saying my code will work during business hours, it doesn't and they say come back tomorrow. Meanwhile I get a two day notice to get my stuff and one of the days she doesn't even let me in. This has been the worst experience of my life and I'm getting a lawyer
I've been with this Public Storage for several years now, and I'm very happy with them. I have a 12×30 (large) and a parking space. The staff are very professional and easy to work with. Especially Sierra, she is wonderful. 5 stars .
This location has no one directly onsite, just a kiosk however there is another location a couple minutes away with a team. Ray was extremely helpful with initiation, questions and end of service misunderstandings. Moving is stressful enough and Ray was completely supportive.
This place is terrible, my vehicle was broken into multiple times, over the course of 3 months. They absolutely, do not care about your property, only your rent check. No fence sensors, security sirens, or lights at all. In addition, there is no security guards, and the fence has holes in at, and vegetation growing out of control, that provides cover for thieves. Public Storage is well aware of these issues, and will lie to you, to get you to rent from them! I’d seriously go elsewhere, unless you like being ripped off. Update: I moved out and found other local places that were cheaper, and have nighttime security.
Rental process was speedy and unit was easy to get into, load in my stuff, lock it up, and go.
Liza at public storage is Awesome! She’s so kind, courteous, and was very understanding of a problem I had and made things so much easier for me. Thank you Liza!!!
I would give 0 stars if I could. The door to my unit has been jammed for weeks. Have called every number possible every day and even the fire dept code inspector as this is an obvious fire hazard. No returned calls or even answers from anyone. Don’t use this place for storage. Edit: few months later- someone broke into our unit (go figure) and of course no one answers the phone to get us to be able to see what was taken in our unit. We will be taking our belongings from this unit as soon as someone actually calls us back. Absolutely unacceptable.
Alisa and Liza absolutely made my week today by helping me and my friend out with our questions. I honestly wasn't looking forward to the errand, however, I was pretty blown away at the ladies' genuine care and attentive listening skills. I wish I could have these women help me with everything instead of just storage.
Dee is the best. She always is so helpful. This woman has repeatedly gone above and beyond the call of duty for me. I am on Social Security Disability and Dee has always been helpful and very understanding. I would highly recommend this location to anyone. Very secure, clean and professional. I would refer this company highly especially in light of the employees at this location.
Ms.Liza was the best ! She was so nice and so happy . Very helpful ! Solved all my problems quick and easy ! Great Customer Service!
We just did a drop off a vehicle to leave for about a month we'll let you know when we pick it up one thing the storage numbers on the pavement is almost wore off.
Constantly increasing price. Mice infested. I AM MOVING OUT.
Liza was so very helpful and patient with all my questions. My daughter-in-law rented from. Public Storage.
2nd time in a month my unit has been broken into. No security cameras on the inside units. Do not recommend this particular location at all. Never anyone available to talk to or help
Liza was very helpful and informative when I called in regards to unit pricing and sizing.
I went in today to see some units to potentially store my things. I had the pleasure of being shown around by Liza who was more than helpful answering every question I had.
Kathy made move in a breeze. She was friendly, helpful and answered all my questions. Great location and secure.
Excellent experience! unfortunately entry gate stop working and Andera went into action with no hesitation to fix problem. Few minutes later problem solved.
Andria and Kim was great and very helpful. I would do business with them anytime.
Twice they've changed the door code and I wasn't informed, so I wasn't able to get in. No one was in the office and there was no note saying when or if they'd return. Beware! Update: so far I haven't had any more issues. They did call and update me on the door issues, which I appreciated.
Kim was very helpful while looking for a storage unit and although i did not find a unit in that specific location that i needed, she directed me to another location that was satisfactory. Thank you Kim!
Infested with mice. As soon as we can our stuff will be moved to a better storage facility that cares about our property. Get ready to have your rates raised also. Customer service is not there top priority. They just want your money every month.
How much for 10 x 10 with outside. Entrance?
I ordered a spot online for our work truck this past Friday. It ended up being a little to small. I went in and spoke with the folks at 9th street location, and they accommodated my needs! Kim and Brandon were very pleasant and kind. I look forward to working with them over the next year + !! Thank you for your awesome customer service! Much appreciated!
Jus met the homie here but the storage place is coo.
Great storage place, only thing for me was the gate code wasn't programmed right I had to call them and get it working. My unit was clean and exactly as described.
I loved Tracy!! So helpful and professional!!!!
My rent at Public Storage Tacoma has risen twice within a year, up 20%. Would the Company like to respond to this complaint?
Lindsey was efficient and cheerful dealing with me to open an account, while juggling several other customers who were making payments and one who had forgotten his access code! She took the time to walk me through the process to download the app, open the gate, showed me the unit and explained the locking mechanism. 3 months later: Dee and Billie were so helpful by advising me on what things to buy from their office store during the final weeks of moving!
I was in the office trying to purchase some boxes, Billy and Dee helped me with all the moving supplies I could possible need for my upcoming move , I will be back to purchase everything that they recommended. Thank both so much for all your help and knowledge. You both are the best ever......
Everett was awesome! Great customer service :)
Went im to add an authorized person to my storage unit and Everett did a great job with helping out and great customer service.
David and Lindsy answered all of my questions and were so nice. It's rare today when you find customer service that great. Thanks guys!
Dee and Jodi were not only helpful and professional they were personable and made sure that All issues and questions that I had were taken care of and answered. These two wonderful ladies are that example of personal customer service. Your organization should send all new employees over to them and this location for customer service training. I do not know how often they receive raises but please to keep them give them an increase for their hard work and keeping this property decent and in order. Sincerely, Pastor Frank L. Givens Jr.
Lindsey was super awesome and helpful!
Lindsy is a great manager!! Hooked me up big time! This is the spot!!
Lindsay was great. Very helpful.
Lindsy was excellent in finding the right size storage for me. So professional and friendly plus great customer service and answering every question i needed answered.
Dee and Shani were absolutely great! They were super super helpful with all of my needs.
Dee is the best Storage Facility Manager I have ever met, I have come to Public Storage over the last 20 years for both my personal and business related storage needs.. A couple years ago I opted for a different and newer Storage Facility down the street simply because I had an outstanding bill due to a mix up with my mom's storage unit when she sold her business.. Well that storage facility was bought out by Public Storage during that time, so when I went in to pay my bill and found Dee behind the desk I thought I was at the wrong facility, but it was a welcome surprise even though it meant I eventually had to pay that old bill (thanks again to my mom, haha).. Well I ended up moving my things out of that unit after freeing up some space in my studio apartment.. Around a year later I was back to being surrounded by all of my newest outdoor gear and sports equipment so it became necessary to make some room again, which is REALLY hard to do with a studio apartment, so "Back to Public Storage" I went.. I initially went to the newly acquired facility simply because all the units have steel roll-up doors in a concrete structure but there were none available in the size I was looking for, and since the other property is down the street only had one 5x10 available I flew down there and See helped me get it set up before someone else reserved that unit online and beat me to it.. Thanks to Dee I was able to secure the lead, and I got the first month rebate, after paying my old bill of course (thanks again mom, haha).. Either way, I needed a storage unit ASAP, but having Dee is as the Facility Manager is just an absolute bonus!. If I had a choice I'd probably take the newer facility only for the features of the building itself, despite the somewhat slow elevator.. And if I had a choice of which Facility Manager I get to do business with, then it would be Dee all the way, 100%!.
Dee was awesome to work with and great customer service! I would give her 10* if I could!
Dee was great and was helpful!
Dee helped me out and very friendly
Management at the Mildred location is very knowledgeable. Dee helped me find the right size unit. Property is also very clean. Thanks Dee.
Extremely helpful, found me a great price at one of their other near by locations within my budget, walked me through the process and was done quickly. Thank you Dee for your help!
Thank goodness for Dee. I was a short term customer, needing temporary storage for household items. My husband and I were moving up from a large home in California to a condo in Tacoma and we knew we had too much furniture. Dee helped initially when I was reserving a place and I was impressed with her interest in my storage needs and her follow-up. Then after Day 1 of my move I realized I needed a bigger unit - no problem thanks to Dee. Then there was a billing snafu at the end from corporate and who ironed that out? Of course it was Dee who came to my rescue.
Thank you so much Dee for all that you do! Especially during this difficult time we are all facing due to COVID. You have simply made life a lot easier for me during this stressful time. I really appreciate you!!
Great friendly service. Dee helped me, she was fun to work with and got everything handled smoothly and professionally!
Very friendly, extremely helpful, Dee hooked us up and helped us out patiently, and was way nicer then I expected! Easily 5/5 stars for her alone.
Dee takes care of me every month when I pay my bill for another location and with tender loving professional outstanding and outgoing customer service!
Excellent customer service.
Dee was a great sales rep would recommend to anyone looking for storage.😀
Great place!! Wonder staff Thanks Dee!!
I’ve been a customer of this storage for almost ten years. I’ve also had a number of storage units in Southern California for 25 years. Dee at Public Storage puts all others o shame! She is the most friendly and efficient manager I have ever worked with. She goes out of the way to accommodate and always with a smile. I highly recommend Public Storage on Mildred St in Tacoma.
My wife and I both had an amazing experience at public storage in tacoma washington (both sprague and mildred street locations). We first went to the location on sprague ave to try to find a unit big enough to store our van. Theresa went above and beyond to figure out if the units she had available would work. Unfortunately, she didnt have any units that would fit our van without turning it into a permanent convertible so she took the time to research and help us find a location nearby that had a unit that would work for us. Dee at the location on mildred street was the bomb.com. She suggested a unit that was cheaper than what we originally thought we would have to get to fit our van and she too went above and beyond to help us. I would recommend either of these locations to anyone looking for a storage unit in the tacoma area or any area.
Nice friendly very clean
Dee was super helpful. She helped coordinate time and delivery of our pod container. Helped us to get the right size storage unit. Can’t say enough about the wonderful customer service!
I will tell you today trying to get the right storage to fit my trailer into was a challenge. Either I was told wrong information over the phone or I was told to set my order on line. I had already spent 3 hours searching in the rain for a storage unit that would work.I finally was told to call Dee in Tacoma at Public Storage and she made everything work smooth for me. In and out. After all I had been going through she even gave a great rate. She is a hero! Thank you
Everything went well with my move in and Dee took really good care of me!
We have been a renter for many years. Dee has been great to work with. She truly cares about her customers.
Dee, was great to work with, very kind and helpful. I mentioned to her when I stopped in that I needed short term storage and she looked to see what she had open. There was one open and Dee suggested that I go online and reserve it. She said that I could reserve it with her but that there might be special offers online. Dee walked me through the process and was very helpful. Dee is always cheerful and polite and looks out for her customers. We are treated like family at this location. She goes out of her way to help us and make sure that we are happy. Dee is a credit to the company and if Public Storage is smart they will do everything they can to keep her at this location.
We loved the experience with this location on Mildred in Tacoma. The wonderful Manager Dee was awesome from the start. She made our move easy and was graceful towards our situation. We really appreciate Dee and hope her boss recognizes her world class service she gives to all tenants. She is a rockstar!!! Thank you so much Dee. Pauline Campbell
If I could rate 6 out of 5 I would! Had a nightmarish experience getting rejected by Pearl Storage and Dee pretty much saved me by getting me set up with a unit pronto (and an anti-moisture product as well! Which i would not have thought to ask for at Pearl so who knows how much of my stuff would have gotten moldy.) To top it off Dee found something of mine that i accidentally left outside my unit when she was doing routine cleaning and returned it to me....customer service at its finest!
Dee was super helpful and very sweet and professional about everything. Only ever hit one little snag and she took excellent care of it! Great customer service and storages are clean and stay dry!
Tiffany & Dee were so helpful. To be honest, I've never had a storage unit, so the whole process was new for me. They walked me through everything, answered all my questions, and helped me buy moving supplies such as boxes. They both were personable, which is always nice when interacting with people!
Best experience I’ve had in a long time
Dee is wonderful. Very knowledgeable and helpful. She makes renting a storage unit quick and easy. Thanks Dee. You're the best!!
Tia and Jamie were very courteous and helpful and made my first Public Storage moving in experience simple. Absolutely would recommend this location!
Dawn Dee And Tia helped me out and made the experience smooth and easy!!!
Jamie was awesome with helping us get our storage unit. She helped with all our questions and was very friendly. I recommend this place for all your storage and moving needs
The worst public storage i ever had. Small 10×10 unit was 200. Evidence of rodent issues.
Great customer service.
Dee manages a great faciilty and the service is wonderful. The newest trainees Tia and Cheyenne are learning from the best. Everytime I come into the office Dee is a GEM
Great service, thanks for helping my mom with her moving day kirsten and public storage.
Amazing staff! Great experience. Jamie and Dee were so friendly and so helpful!
Dee and Tonya we're professional, knowledge and friendly. Thanks
Last minute move and they got me in ASAP, unit was clean and easily accessible from my vehicle. Checkin was simple with both of the employees on duty helping out. Tonya and Dee were friendly and very efficient once they understood I was needing to move by the end of the day. They secured the perfect sized unit and even got me a great deal for the first two months, even cheaper than advertised online! Overall a pleasant experience, would definitely recommend this facility.
Don't recommend it. Raise their rates all the time and for no added service. My unit was broken and I couldn't get in for 2 years. Kept requesting repair service. No one serviced. But they kept charging me and raising rent. I finally moved everything out to another facility.
Loved Dee and Tanya! Extremely helpful and got me all set up with everything I need to get me going with my move in! Thanks so much!
Our experience was amazing! Definitely will recommend to others. Very nice and friendly people.
Dee provided amazing service. A wounderful attitude. We need more people like her in the customer service industry.
Repeat customer. So glad that she still works there. Dee was allso fantastic with my move out.
Great facility, clean, convenient location and Dee is the best. Highly recommend this location!
Dee was great, very efficient and friendly! Update 10/2019 - While the staff I've dealt with are great, the company is shady. Not even a year in and they raise prices by more than 20% with no more than a few weeks notice. Very unhappy with this and would not recommend anyone as they will likely continue to raise them as they see fit.
The staff were very friendly and accommodating. They explained everything so you would understand.
We worked with Dee at the Tacoma location and she had a great attitude! Very happy, polite and professional. She was able to answer all of our questions and explained things in great detail.
The gal Kierstin and Dee where AWESOME! Very helpful and professional!
Dee helped me out and was fantastic. Took care of all of my needs in a quick and fun matter
I recently made a move from NY and needed storage for when I arrived. I easily made my reservation right from my phone when I was on my way. I received a confirmation call directly from the property manager Dee within minutes. Dee took my storage worries right away from me. Kiersten greeted me when I arrived a few days later. Kiersten had everything I needed to make my move-in go smoothly. This property also has automatic payments which is a big plus to me. The property is very clean and secure and the management is excellent. Thank-you Dee and Kiersten!!
Very considerate and professional. Dee is amazing!!
Kiersten is a great and helpful person to talk to. She is always so kind and welcoming and I would recommend this location for storing your things!
Had an amazing experience with Mrs Dee! He helped me in a very bad time, very helpful and very sympathetic to my situation. Moving can be extremely stressful especially in a short time and she did above and beyond in my transition and helping me get a storage. I would 100% recommend this storage. Warms my heart knowing there’s still people that actually care! Very safe and secure place as well! Love it here
Came in this morning to see Dee to get a storage unit and the service was great and the unit is perfect and everything went just right!
Dee was really informative and polite.
Safe place to store your belongings. Right off the freeway. Clean facility and Dee is Amazing!
Dee was awsome, made sure I got the unit that would best fit what I needed and saved me money. Great service!
Dee was amazing! This is such a friendly place. Thank you for all your help.
Public Storage on Mildred Street is the best! From the moment you walk in, Dee welcomes you with a smile. She is very knowledgeable, resourceful, and always ready to help. She even helped me to back up my U-Haul truck. Simply put: my experience at Public Storage on Mildred Street has been off-the-chain!
Dee did a great job! Saved me some $$$ it’s much appreciated.
Dee, Jaime, and Ameitra have been very helpful during my stressful time of moving. These ladies deserve 10 stars. They went above and beyond.
Courteous professional and very timely and I am a repeat customer many times and the staff makes it easy for me to come and go as needed . Dee Took really good care of me today!
Kerstin she has been awesome and helpful. You are lucky to have her! 100% awesome
Kierstin was great!
I had been looking for a place to keep my boat as my HOA does not allow me to keep it at my house. After some rather intense searching I was having no luck finding any properties that were 1) affordable or 2) anywhere close to my house. I had seen the sign for this facility several time in my driving around the neighborhood but it had not come up on my searches. I decided to swing by and check it out anyway and to my surprise, not only do they provide storage for vehicles of all types but they even had space available and at a very reasonable rate. I was offered my choice of spots from those available and the rental process could not have been easier thanks to the assistance of Jamie, the young lady who was manning this facility. She was the only person there and the place was very busy but she maintained a calm and organized demeanor and took everything in stride. She even gave her chair to an elderly gentleman whom she recognized as needing a place to just sit down for a while. If there is one thing that I would suggest for this facility it would be a couple of client chairs for those who are waiting. I know it probably doesn’t happen that they are that busy that often but it would be a nice touch on those days when they are. Kudos to the young lady from Georgia who took that all in any handled it beautifully.
Being in the military doesn't afford too much time to take care of stored items. Fortunately at Dee is a very helpful and involved care taker of the public storage. Would gladly use their services again and recommend to anyone who wants excellent service.
Nobody likes moving, right?!!! My reservation for a unit was made on line and then the check in process was done with Shayna. She took what was a tiring job and made the move in process seamless and easy. Dee helped me with subsequent trip materials and she was delightful to work with. The facility is much nicer kept than one I have for my kids in another city. I recommend it.
Dee, Wendy and Stephanie were super awesome and they all have bright sparkly eyes and great smiles and helped me to get a Unit today!
Dee is very welcoming and friendly. She remembers you long after your first visit and continually cares about your experience and needs. She goes out of her way to help find what works best for you.
I have been a customer here for years and only recently vacated my unit. The staff is wonderful and have always been most helpful. The manager, Dee, has always been super and a pleasure to deal with. If you need a storage place in the south sound, I highly recommend them!
Dee was very professional. Everything went very smoothly and quickly. Thanks.
Kevin was very accommodating and informative and did his best to handle our time restrictions at the moment and get things done gave us a great deal
She was very helpful with setting up the account for the storage, and very friendly to her customers. I would recommend this place to anyone. :)
Dee was awesome she help us out so much! I loved her she got me in early and got us set up quickly.
Went to public storage on mildred street and got a great deal online and was greeted by Kevin who was my host and he was great woth his customer service and he was also nice and cool to chit chat with... 5 star
Dee and Ameitra are great. They were able to stay late to make sure I was able to get my payment made when I was in a time crunch. They are awesome
Our family found itself in unusual circumstances when a family member had a stroke. No PAO was located so my daughters and I wanted to pay his storage account so his property was not in jeopardy but could get to no invoices. We didn't know his storage unit and initially didn't know where to find any of this papers, keys etc. Your employee, Dee was so efficient and helpful to get the information so we could keep current. Now, 5 months later, we finally have authority from the court to put on a autopay. Without Dee his property could have been auctioned off. Thank you again. Misi Lenci
Kevin was awesome...I really felt he answered every question..I feel safe..Great place.. Thank you..
Kevin was very friendly, informative, and helpful. He made sure I got everything I needed. I appreciate his great customer service!
A wonderful experience. Signing in was a breeze with the help of the great staff. Neat and tidy, moving and packing supplies were nicely displayed with pricing and special deals. A tour of my unit was also provided. Thank you!
I really like the manager at this Public Storage facility. She is kind, understanding professional, about her work and her customer service. I think she does a outstanding job at helping people with their questions and concerns. She is very family oriented person, that's just my opinion I just see that in her. Years ago when I had to move out, if I would of had time to find the correct facility to where I am. I would of chose hers but I had a short time to move, so I had to find the closest one to me at that time. But I'm thinking about moving my stuff to her facility. By the way her name is Dee. So if you're are out in this area of Tacoma and need to find a storage unit, Look her up on the internet, Give her a call, or just stop on by at, 801 North Mildred Street. Stop in and see Dee, she'll help you out the best way she can with whatever you need in a unit. She's the best in my book. Sincerely Chris K.
For 6 years Dee has ALWAYS been professional & pleasant to deal with. She cares for her customers needs & works for their best interests while representing Public Storage in the best light. She deserves a raise!:D Thank you DEE!
Great customer services n awesome management!
Great service. Kevin was so helpful and generous with his time. Made the experience so smoothly.
Nice facility good manager and reasonable price
Dee was extremely helpful and went above and way beyond to help with shipping an item and i use to store here so i went back for more help and will be back if i neex anything else*****
Dee is a fabulous helper! She makes this process super easy for me :) Thanks Dee!
Dee was super helpful. Answered all my questions and saved me alot of money.
Dee was amazing. Great customer service! Saved me a bunch of money. Would definitely recommend this place!
Dee was so wonderful help I really appreciate.
Kevin assisted me and was very helpful and kind.
Dee is wonderful (isn't she Rich)
*Recent Public Storage Customer/Client* Moving and all that is involved can be stressful! Dee and Staff handled all of my needs fairly quickly.If you plan on moving things to storage I can recommended this location. Also the price and location is perfect.Why wait!
Kevin was incredibly helpful with getting our summer storage! He was extremely nice and made our visit really smooth and fun!
Dee is the best. She helped me with a second unit
Had a great experience with the customer service here. Dee was amazing.
Dee was wonderful. She was extremely helpful. She went above and beyond to ensure that I got the best service. I appreciate her advice and input regarding the movers as well. Thank you so very much.
Dee is wonderful..
Dee was very helpful and saved me money moving in and i am a repeat customer and ahe went above and beyond to move me in.
Dee did a great job helping me today....thank you
Great service and exceptional care. Dee was perfect helped us with anything we needed and was exceptionally great with us highly recommend you come to this placating.
I had a wonderful customer service experience, thanks to Kevin. The place is safe and secured with full time surveillance.
Kevin has been a great help in taking care of my storage needs i give a excellent reference.
Dee thanks D I came in looking for a storage unit and left with two she was very helpful and professional and went above and beyond to make sure I had all that I needed and explained everything in detail to make it a comfortable first time experience for me ..
Dee is the best!
Dee has been very helpful ans very couteous and friendly and cares about her customers.
Dee was absolutely amazing and super friendly! She helped me all the way through the process!! Her customer service is above and beyond! Didn’t drop a beat!
Cash was a great attendant and referred us over to a public storage that had what we were looking for where Dee helped us get our unit!!
Cash and Dee where more then helpful finding us the storage unit best suited for our needs and our price range. Overall the best storage unit experience I've ever had
Dee was very helpful and pleasant, and made the process of renting quick and easy. Best price value around Tacoma / Gig Harbor area that I could find.
Wonderful wonderful!! Thank you Kash for all your help!
Theresa and Dee were awesome and I am a repeat customer and go see them!
I am a returning customer and this is still a great facility, awesome staff, outstanding prices.
Very kind folks Dee and Theresa set us up with a lovely storage unit for our apartment storage. Very friendly and helpful service, and patient with all of our questions.
Dee helped us quickly and simply find the right unit for us, she was very friendly and informative.
I have never rented a storage unit before and Dee was so kind and helpful in walking me through the process!
Outstandingly friendly staff, especially Dee, will go out of her way to take care of you.
Excellent service by Dee!!! Highly recommend!
Kevin did and amazing job today!
Thanks for your help, Kevin!
Kevin did a great job
Kevin you made my move out process a breeze! I left my items in storage for about a year and they were kept so safe at this location. These guys are awesome I would recommend this place to anyone! Thanks again Kevin!
Kevin was very helpful
Kevin was great. Great deal for the space.
Everyone here is very helpful. Kevin helped me when i vacated; what a great guy!
Dee and Ray were excellent in helping me not only find the best location to store my valuables, but also in ensuring the best price and most convenient deal available to meet my needs. Thank you.
Went in randomly to see if there was a space for our RV on the last day of the month, they were full. Dee searches other locations to find is a storage spot. Long story short the other property’s space wouldn’t work for us, so we were back to looking but heading out of town for the weekend. All of the sudden my phone rang and it was Dee letting me know that she had a space open for us. Sweet. Only catch first come first serve and we were leaving out of town. It was already 5:30 pm and their location would be closing at 6:00 pm, Dee said she would wait for us and went out of her way to stay late just to rent us an RV space. Dee is awesome and goes above and beyond. Now we have a secure place to park our RV. Thank you so much Dee!!!!!!
Excellent service selling merchandise! Customer did review on my phone since it would not work on his. His name is Will Kroll.
The folks at Public Storage made it easy to get started and Kevin in particular was extremely helpful.
Wonderful service! Tay walked me through everything clearly and was a pleasure to work with. Dee was also very kind and helpful.
Great facility, with an excellent staff who consistently provide great service to repeat customers like me.
Kevin did an awesome job timely and proficient
Dee, manager of Public Storage on Mildred Street in Tacoma, WA has serviced me for many years. She is always friendly, nice and I consider her a friend. She is also very professional in everything she does. My best to you and for giving her this building, she operates it with the greatest of ease, convenient and is energized with her work. Thanks for the opportunity to speak highly of Dee!
Dee and Wendy are doing a great job and I am a happy camper. This is my 3rd unit and wouldn’t go anywhere else!
Dee took very good care of us today-Im a return customer .
Very help over all,thank yuo
Dee was awsome, totally helpful and got us dialed in. We changed sizes last minute but it was very easy. Thanks!
Dee did a spectacular job in helping me set up my storage unit
Couldn’t be happier with Dee thank you she did awesome
my dad had a unit here for about 6 yrs. he lives on the east coast & couldn't get here till the 1st to pack up everything & was told he had to pay for an entire months worth, even tho he got his stuff out by the 2nd. this is how this place treats their veterans! DO NOT use this storage place! so now, my dad's unit sits empty for an entire freaking month! I'll be sure to blast this on social media to let people know that these people can't give military vets a TWO day grace period!
I came in to inquire about renting a unit sometime in the near future. Kevin was very helpful in determining what size I would need to store my belongings. And even showed me the unit he recommended. I will definitely be renting there very soon.
Dee was incredibly friendly and helped me an hour past the time she was supposed to be off work. She was so helpful and I’m so thankful for her as she explained everything in detail and made sure I was taken care of! I am extremely happy with the customer service she provided. I wish that there were more people like her as she seemed to enjoy what she was doing and and was very professional and courteous! I will highly recommend this Public Storage facility to anyone because I would give it a 100% satisfaction rating as their customer! Thank you Dee for all of your help!!!
Dee is fabulous and she helped me and is very customer friendly and this is the 4th time coming back
Ms. Dee helped me when I rented my unit. She was extremely helpful and welcoming. I strongly recommend this place. The service was fantastic!
Okay pleasant manager. Rates vary by size of storage space.
See was amazing and saved me lot of money thank you
Anna was extremely helpful and thorough.
Erica and Dee have worked with me and getting a spot set up and every thing went,great !
Anna is great. Customer service at its finest.
This is our third time at this location and every time Dee was so friendly and helpful. We would recommend this to anyone looking for safe, secure, clean storage. Dee is very knowledgeable and gave us all the information we needed clearly. Kevin was working with her today and was very friendly as well.
Dee was extremely helpful and got us exactly what we needed. This facility is deserving of its fantastic reputation.
Dee was amazing in helping me throughout my rental process. Thanks Dee!!
Dee was fantastic in her manner while leading me through the rental process. I almost want to rent another space, just so we can go through it again!
Dee is SUPER SUPER awesome-sauce!!!
Dee helped me out and had a lovely experience and sweet❤
Very nice lady by the name of Wendy
Dee has done a wonderful job of helping me. With a few days of me having to move to another state. Trying to downsize my storage unit. She went out and beyond of helping me find another one in a timely manner. She is professional and has a great attitude. She gave me encouraging thoughts of trying to be positive about finding a storage unit. I would recommend her in trying to find you a storage unit. You won’t be disappointed.
Dee was very helpful with getting me and my husband set up with a storage..
A++++++++When we recently needed a storage unit we went here first. We previously rented a unit at this location and had such a positive experience with Dee. She is super friendly, knowledgeable and efficient. With the addition of Chris who checked us in who was also friendly, knowledgeable and efficient it was a very positive experience and I would highly recommend this Mildred location. We recently needed storage again and it was a no brained to come back to public storage on Mildred. Dee was a delight to work with again! And Katie helped us with a check in with one unit and she was wonderful to work with also! Can’t recommend this location enough!
Karen was very easy to work with. A pleasant experience.
Greatest storage unit company. Wonderful customer service.
Dee took care very good care and made it simple as possible thank you very for all your hard work .
Excellent service from Dee. Made the whole process smooth and easy.
Dee and Wendy provided me with excellent service. They showed me my unit and helped me get set up with an online account.
I love it. It was great thank you very much
Dee was amazing. She was very helpful and patient. I'm so glad I had her to help me. She went above and beyond to help me! It's people like her that make a customer service experience more than just a business transaction. What an amazing employee 😊
Storage property 08159, The ladies in here Dee and Ariel are the nicest . We had justed to rent from them , when I had my heart attack. The were so kind in helping my husband and sons. I would like to send a big Thank You ! This is one of the most descent place to rent.I would recommend them first.
Absolutely wonderful! Dee and Katie were so kind and accommodating helping me find the right size unit for our needs. Extremely professional and made the entire process a breeze! Excellent customer service and very attentive with details. I've rented storage units before and it's never been this easy! Highly recommend!
When trying to find storage, it was a tough market. The folks at this location kept on it and communicated with me, and made it work what a pleasant difference. I am now a happy customer.
Dee is so excellent I am bringing my car back for the third time. Everyone is so welcome and joyous ...thank you God bless -eunice
Nice inside. Driveway to get in sucks. Down hill up hill why trying to put ur code in.
Dee and Ariel gave great service and everything is always great with a smile. They deserves a raise and an extra $10 an hour for overall excellence experience
Dee’s is a great representative!
Great customer service! Josh helped me find space available during heavy moving season. Ameitra and Kash both have such welcoming personalities and professionalism on onsite assistance.
Thank you for making move-in so easy and answering all of my questions!
Wonderful customer service. Staff went above and beyond to make sure I was able to rent the unit I needed.
Great experience at Public Storage, Emily was super helpful!
Dee and Leilani were courteous and very helpful and the prices are great!
Great storage facility with very friendly staff and good prices. Dee was a pleasure to work with. This is my second time using Public Storage and I plan on coming back. They make the process easy and painless. I would definitely recommend.
I just rented my space and the Manager Dee could not have been more helpful and thorough. Good access from where I live. I would highly recommend them!
Dee was very helpful and totally upbeat and goes beyond her duty..Never have had problems and my property has been there three years and ive never felt more secure or safe with my stuff there..Thank you always Dee...
Ms Dee is so nice and sweet made my transition very easy
Excellent service from Dee and Rachel! Clean and large units all on drive level.
Heather is great! Arrived early and she helped me out without any problem. This place is fantastic! Thanks Heather!
I have had a very professional, and pleasurable experience with my local Public Storage. Dee, Liz, and Ametra were wonderful.....they were very friendly and made the rental process quite smooth, especially since I moved in during the Christmas Holiday. They continue to offer provide a warm atmosphere, and professional service attitude.............I heartily recommend Public Storage...Thanks, Ellen
Dee is amazing.. she is the most amazing person.. so helpful and nice. I will be back when ever I need a new unit! Thank you Dee for the best service.
Kelsey and I have rented three times from this Public Storage. Dee the manager there is very fair and works with us to accommodate our needs. If I need another storage unit, I would rent from this Public Storage.
I stopped in to get some mattress covers before I moved to Nevada and Dee and Chris were very friendly and helpful. They had the mattress bags I needed as well as a few large boxes for my awkward shaped mirrors. Thanks you two!
Went in about a week ago. I do not rent with this company and only needed a few boxes to purchase, Kirstin and Dee were behind the counter. Kirstin stepped from behind the counter and help assist me with finding the right size boxes I needed. Her and Dee both were friendly and I could tell they take pride in their job. I would definitely recommend this place not only for your storage needs but also if you just need some quick reliable merchandise with awesome customer service!
Dee was an absolute delight to work with--friendly, professional, informative and thorough. She explained everything about the facility, the service I would get, and the basis and methods for payment. I am very happy that I came here.
Excellent service, excellent personality, excellent care.
It serves its purpose well.
I had an excellent experience here at public storage with Dee. I'm a second time customer. I also wanted to add that I am moving out of state and Dee ,Heather and Kerstin took good care of me and went out of their way to make she I was taken care of.
Dee and Anitra. Are wonderful .I will always use their . location..if u need to rent a storage unit please use them.
Friendly and helpful staff! Clean,organized. Gave me the price i was originally quoted! BONUS!!
This is my first time renting with public storage, but Dee, Heather and Kirstin were awesome in helping me find the right size space. I was there for approx 30 minutes and the process was easy; they are very thorough and professional. There was a new employee training during my time there and you could tell that the focus was on proper rules and procedures and really training, not just telling them what to do. Dee seems to run a great crew and I appreciate all of their efforts in helping me. Storage space seems to be going fast and I am glad I am in at this location. Great Job! Thank you :)
This is my 2nd time renting a unit from Dee and once again she made it a smooth process. She's very compassionate toward your needs and takes to heart that moving can be a stressful situation. Thanks for all your help Dee!
First time we needed a storage unit, Dee was great to work with, she and all of the staff were always friendly. I would highly recommend them for any storage needs.
I’ve been a customer of public storage for over 20 years. I met Dee the first time I rented a unit. Do you is very though information to help me choose what I needed as a unit. Dee always has a smile and ready to help . Thanks For the great years of service. James
Our representative "Ameitra" was awesome, and she provided great customer service and was very informative.
Dee was wonderful to work with! She was incredibly friendly and helped us out completely. Really glad to have someone like her working!
Ameitra is a gem! We came into the office to help with access to a storage unit. Ameitra was very helpful, not only with us getting us help in access to the unit, but very helpful in a few local tips. Thank you for making what could have been a painful visit, enjoyable.
Very helpful staff glad we stopped by helped explain the process of the storage facility with knowledge for discounts and the proper size storage that we needed staff was very helpful😁
Very helpful staff courteous knowledgeable and friendly we appreciate the expertise From Ameitra, Heather, and Dee helping us to find the right storage unit to meet our needs no matter what location within their company went out of her way to serve in the training was also as helpful as possible answering questions and jumping right in as well!!!!
Great easy and simple to get to and rent Employees were polite and knowledgeable.
Ameitra and Dee were a huge help. They made the process simple and efficient, and were both very friendly. It was such a pleasant experience that I may apply to work for the company myself!
I love coming into PS in Tacoma to make payments because of the servive I receive from Dee. Shes the greatness and Merry Christmas
See was great and helped me move in without a hitch
Ameitra, and Dee are great ladies to rent from. This is my 3rd time coming back to the facility to rent another space and y'all are awesomeness. Go see these ladies*****
Dee is incredible and has made my move so easy!
nice enough people need to fix leaks
Had a fire at another storage place. Lost one of my jobs. They wouldn't help me. Lost my stuff. Lesson learned. This is the 2nd time being burned by public storage.
Ameitra helped my family choose the perfect storage... She gave amazing customer service and answered all of our questions. Also suggested some valuable time saving tips..
Ameitra at this location and Ann at the Sprague Avenue Store were very helpful. Thanks
Dee gave great service and deserves a 10*
Experience was awesome. Dee kept me posted on the availability coming up. Would definitely rent from Public Storage again. Thanks Dee you are awesome.
Dee was amazing !!!!! Omg the best Public Storage I’ve been to yet!!!!! Keep up the great work Public Storage!
I Was There today Renting A Storage Unit And The person That help me was very Helpful Thanks Amerita
Very helpful save me money from Dee..., got great customer service
Ameitra&Emily were fabulously helpful they also made us laugh the entire time we where there. The property was clean and beautiful! The lobby was clean and very well organized! I will definitely be here!
Great people. I had not needed storage for probably over 20 years. Doing a remodel on the house so we needed some space to get stuff out of the way room by room. Emily and Ameitra were great. Got me all set up and on my way in no time at all. Very friendly and competent staff there. Great facility. Looks to be very well run and secure.
Dee and Tisha were so helpful with me, they help me save lots of money while helping me find a unit that fit my needs. These employees are really efficient and have great customer service skills. If you want to get a good deal I really recommend for you to come check public storage out.
Tisha and Dee Gave great first time service
Ameitra and Dee provide the best...and I mean the best customer service. Like the other reviews, they went the extra mile. I needed to store a 24' RV. In the moment there was only 1 25' space available. Ever try to parallel park a 24' RV in a 25' space? Dee spent sometime shuffling things around - making phone calls - and my RV is now in a 30' space. Yeah!!! Great customer service will get my business every time.
Dee was absolutely incredible! I had to store my household goods for only a few days while waiting to move in to my new house. She worked with me to find the perfect unit while not spending an arm and a leg. Customer service is definitely a priority here, and I won't ever store my goods anywhere else.
Great customer service by Ameitra & Liz!
I came into the office and received 110% great customer service from Dee and Neisha and would highly recommend this place to anyone looking for storage. They are very friendly ladies to work with and will tell my friends and family about the service I received and am blessed that I found something in a stressful time of moving
Very friendly staff, extremely helpful! Dee, Amanda, and Neesha helped me out!
Amitra and Dee are great. Some of the best customer service ever! Made the process from start to finish super painless, thanks ladies!
Very friendly helpful service. Ameitra is a friendly lady with fast friendly service.
Ms Dee and Ms Erica helped me a lot. This place is clean and organized. It goes fast.
I was having a problem finding a storage unit close to my home. The first two I stopped at were full and expressed no interest in contacting me if anything opened up. The 3rd time was the charm. I stopped in to the Public Storage on Mildred Ave. and spoke with Dee. She's the hot chick with auburn red hair. She said they were full up too, but she didn't leave me hanging like the other places. She made some calls and was able determine that a unit would be opening up within the week. And she followed through on her promise to call me back. This facility is in a great location, easy access to and from Rt. 16 and N. Pearl St. And there are other people working there that are just as nice as Dee - really.
Great help from Vanessa, Dee and Erica.
I was in a pinch to get a unit and Scott, Dee and Venessa saved my life. The service I have received was awesome and they went above and beyond to make sure I was taken care of. They are amazing people to work with and public storage has some great employees
Greatest people ever ! Dee and Ameitra were extremely helpful and made this whole process very quick and easy on us !! Highly recommended to someone in the area looking for a storage facility
Great experience with Dee.
Rich and Dee are awesome!!
Caitlin and Dee were awesome. Very helpful.
Extremely rude manager Follows you around like you're a thief, this is how they do customer service. I made a horrible mistake of following another car in without putting in my security code period she followed me all the way through the park made me walk to the front of the park to enter my code to make sure I wasn't a thief. This is how they treat their customers even after she found out I was a customer she was still extremely rude period I wouldn't use this place if I had any other choice I'd leave my stuff on the sidewalk and probably be safer. The manager Dee used extortion to try to get me to change this review
I have to agree with the other reviews, Dee is such a wonderful person. She truly cares about her customers. Thank you!
UPDATE: fixing my bad review because im very pleased with how Dee handled my situation... i feel happy that it was taken care of a timely manner and the fact that i was actually spoken to with some respect and understanding! thank you.
Wonderful service! Dee is Super friendly and extremely helpful. Highly recommend. My second time storing here and will return again.
I called for a parking space and DEE took great care of me during a stressful time and even went to lunch late so I did not have to wait outside in the hot sun. She was very accommodating with the entire process of 5 hours of me having to wait and I am very thankful for the customer service that she has given and the sense of humor during a stressful time. Would not go anywhere else. She deserves a raise
Good location and manager is easy to talk to and made the process smooth and simple!
Professional and polite. Dee went step by step on everything available.
Dee is wonderful. She is the most knowledgeable manager out there. I just swung in for some bubble wrap and she gave me some ideas for the extras.
Dee was great! Very thorough and helpful.
I have been going to this same storage since 2008. They have the best customer service. Dee the manager is such a wonderful person. When I come to pay my bill she already knows who I am and greets me. I will always come back to this storage
Great customer service! Dee went above and beyond to accommodate our needs. She is professional, courteous, and wonderful at her job. I recommend this location to anyone in need of a storage unit.
Dee was most helpful and met all our needs. We visited 4 other sites and 2 different companies as well, but we came back to this one. Her customer service is remarkable and made the experience pleasant. I would highly recommend you stopping by for all your storage and moving needs. TWO THUMBS UP!!!! Keep up the good work Dee. You are awesome!!!
Dee has been great and very helpful.
Dee was very helpful and customer service oriented. Wonderful to work with people like her in these days of rudeness. Public Storage is fortunate to have an employee like her. The grounds are very well kept, the facility is in a good neighborhood and conveniently located. Dee offered great tips for effective and safe storage and went out of her way to assist me when I came in a day before my scheduled appointment. AAAA++
Mrs. Ameitra is real helpful I'm new to Washington she was telling me nice places to live and eat.
Dee is amazing she is very helpful. Customer service was great and her friendliness helped make my experience good at public storage.
D Great job for 2 years❤
Dee was fantastic! I got into a storage unit with short notice and she helped out in anyway she can.
Dee was very understanding with helping me get into a new unit after a fire at Maxi-space cost me most if not everything I own. She explained everything in detail and was up front about all costs. Great attitude and sympathetic to my situation. Even offered advice on how to solve problems to help save the rest of my items. Do not use Maxi-space, especially the Sprague location unless you want to lose your property to fire & rodents and then be double talked to.
Great place recommend by a friend Dee and Chris and Caitlin had great customer service and saved me some money thanks guys!!!
Dee & Caitlin...Wow! Amazing customer service...helpful, efficient, professional and such positive interactions. Thank you so much!
The customer service was amazing. Caitlin and Dee really helped us out. And I really appreciated that they did it real quick.
Erica and Dee were great and saved me some money moving in. They are fun ladies
Ameitra was very helpful getting me the prefect unit while I house hunt with my girlfriend she was friendly and very personable!
I can keep all my things here while waiting for an apartment to open up.
Dee and Erica helped me out ! Fantastic service!
I am happy with the service that i receive every month from dee when i pay my bill. Please go see dee for a unit if you need one
Dee has given me the most excellent service whike i stored wirh her and will go see her if i need another unit in the future
Ameitra was VERY helpful. One of the best customer service experiences I've ever had. She was friendly and upbeat!
Friendly and helpful, good rates
Dee is very helpful and a great worker. If you want a great place to store your valueables come by!
Excellent service from Dee. I chose this place because of the reviews. This is my first time renting and had a great experience
Shayna and Dee were great ladies to work with and I received great service. Go to see these women for great customer service
They ate very helpful
Dee was extremely helpful and knowledgeable. She went out her way to find the best deal for my moving situation, and she promptly answered all the questions I had. 04/03/2017 We finally vacated our unit after 2 years (!!!). Unfortunately we lost our keys to the unit, so Dee recommended to us a locksmith in Tacoma that was only 10 minutes away. I never had any problems with the service, and I was advised about what would happen with my account after we set a move-out date several days in advance. The entire process was smooth and efficient, and my husband and I were both very happy with the customer service. We're now renting out a new unit with a Public Storage facility in Burien until we find an apartment. I doubt the next process will last 2 years. :) Thanks again, Dee! T and T Kroeyer
Ameitra and Dee are very wonderful ladies. We needed a storage unit in a very short notice and these ladies we able to get us in with no issues. We had a wonderful conversation while in the process of signing the paperwork. The unit meets are needs and the place was very clean. The ladies were super helpful and very friendly. I would most definitely refer them to anyone who is looking for a storage unit. Thank you Ameitra and Dee for being very helpful.
Dee and Ameitra were so quick,friendly and very helpful to my needs. I would definitely recommend this location to family and friends. Thanks again ladies!!
Great service from the ladies n the office . Thanks Dee n Ameitra . 😁😁😁 .. Thanks for getting me n two days early .😀😀😀
Scott and Caitlin very sweet and great
Great service, Dee and Scott got to me very quickly and set up with my storage unit in no time, flat.
Dee was extremely helpful! She corrected my rental mistake and then even helped me save some money on a different unit. She's also very funny and delightful!
Me and my dad walked in there today with an appointment for our storage tomorrow. Spoke with Dee she was AWESOME!!! She helped us get the storage unit a day early which is what we needed. Dee was very nice she was a blast to talk to. I would definitely recommend this public storage
Scott and Dee helped me a out a lot!!
Fee was very helpful and patient with the multitude of questions I had for her. I am renting with Public Storage at this location and feel confident about my storage.
Dee was extremely helpful and I was able to get the unit and complete the paperwork in a very timely fashion. I would definitely recommend using this facility.
Dee went above and beyond excellent and I am a returning customer and would recommend to rent there
Dee was fantastic very helpful
Dee and Caitlin were very helpful and great customer service. Came back to rent a 2nd time
Dee and Caitlin were very helpful getting everything set up.
Dee was fantastic and has a nice helpful staff. Clean facility. wish it was a little less cost .
Excellent service! Dee and Caitlin were very helpful with my moving and storage needs. Professional, efficient and courteous! Thanks!
I've been a satisfied customer here for over 3 years now. The woman in the main office, Dee, has always been very friendly and helpful, and had the papers signed and the keys in my hand within minutes without any run-arounds, hidden costs, etc. She originally had recommended I go online to secure the best deal, and that's exactly what I did. Dee has always remembered my name and been very helpful when ever I come by the office. They have made the process of switching between storage unit sizes as easy as possible, which I've done a couple times over the years.
Liz knows what she's doing and she's quick. She represents her company well and seems to be able to keep cool under fire. :) We're very happy with the service we received at this Public Storage facility.
Dee the Manager, and Catilin took very good care of me, they had awesome service and was very helpful. They took extra consideration of my limited health conditions. I would recommend this company to all my friends.
Josie and Dee were very friendly and knowledgeable and kind and helped me out in the process of moving and needing a unit at the last minute
Well this place is great. Great location, easy to get to. Josie and Liz were such great help. The total interaction with the customer service was very swift, proficient, and to the point. I would definitely recommend this location to my friends. They were both energetic and welcoming: they were excited to get us into their storage family.
Friendly, quick service from Dee and Josie. Great prices too! Accessible location as well.
I went to the public storage today and it was incredible experience Dee is an amazing woman very sweet kind with an energetic attitude that's the kind of place I like to go
Dee was helpful and as kind as always. However, the office didn't open until after 11:20 a.m., because she was in a staff meeting. That cost me money on the rental truck. She needs more help!
Dee gave me great service
Dee was very helpful and walked me through everything and made sure I understood. She made my storing process quick and easy!
I received excellent service from D and Ashley. Ashley was very helpful, friendly, and knowledgeable. Great service!
Dee called me first thing in the morning after my online reservation and did everything she could to find a unit closest to and within my price range! She is awesome!
Dee was amazing to work with, and was so helpful with my move in Day and getting me all set up for the big move! Thank you so much Dee!
Great service from Myles and Dee... very knowledge and well versed in communications of rental policy. Both very professional and friendly. Made experience very delightful
Dee was the best and saved me some money. Thanks!
Dee is great! always has a smile on her face! And so friendly.
Dee has been most helpful with all my needs for storing here at public storage. Such a load off my shoulders and a pleasure to talk to
Dee is Awsome! I'd give it a ten if I could.
Dee was great.
She was awesome never had a better exprance
Liz was so wonderful! Today (and moving in general) is so stressful and she made it so easy. She was able to totally accommodate me even though I reserved the wrong size. I felt totally informed and secure in my decision to go with them!
Dee has been amazing!
Dee was great! I'll be back for the third time. this is my second time using the storage units here and I love it .
Dee was awesome and super helpful today!
dee was a great person...with great reviews.
Dee helped me today. She was warm and inviting and helped set me up with a unit quickly and efficiently. Would recommend this facility.
Dee was very professional, helpful, & new her job very well. Courteous storage pro !!
Emily provided good customer service
Very well taken care of. Dee worked hard to get me the unit I needed. Thank you!
Dee was the best. We remodeled and had to move out of one part of our house. We had never previously used a storage unit and Dee really listened to our situation and got us into the correct size unit. When we lost the gate key numbers Dee came through and saved the day. Thanks to Dee for making at least one part of our remodel hassle free. Highly recommend Dee and her crew. Mike and Judy Tacoma Washington.
We were having a very hard time figuring out our storage needs... we came to this location kind of on accident, because most of the people we spoke to on the phone (we called tons of places) didn't really know what they were talking about, they weren't taking time to listen to us or help us, etc.... We came to Mildred St. Public Storage and Dee was outstanding! She was so willing to listen to our needs and help us get exactly what we wanted and needed. We were probably being annoying customers, because we have had a lot going on and it was a very stressful day. We're sorry for that! But thank goodness for Dee! She's the best! I'm extremely sure we wouldn't have been able to find our storage unit had it not been for her. Thank you, Ms. Dee!!!
Easy end and out. Clean facility.
Liz and Dee are fantastic!!! Thanks so much!
Great location, great customer service. Glad we chose this location.
Elizabeth was helpful and answered all my questions! Feel secure renting a unit here
Dee was extremely helpful and even assisted in making sure that I wasn't scammed by a locksmith. I'm very grateful for the service that this business provided me.
Dee & Liz gave us wonderful customer service, went above n beyond especially in our time of need, we really appreciate u both, we r so Blessed, Thanks a million😊
Dee and Isabel were amazing when I rented my storage through public storage!!! Great customer service!!!
I LOVE these ladies! The staff here go above and beyond customer service. Very personable, knowledgeable and professional. I love seeing them every month, even when I'm late.😉
Great service, fast and friendly thank you DEE!
Dee has been wonderful to work with! She is attentive and provides excellent customer service. I am a returning customer and specifically chose Dee's property, mainly for convenience, but mostly because Dee cares about each person. When I contacted her property, the unit size I requested was nearly rented out. She held a unit for me, which was fabulous, and due to my previous history with her property, Dee was happy to hold the unit for me. Thank you, Dee, for making this transition easy for me! I highly recommend others considering this location to rent from. It is clean and the customer service is consistent and great.
Absolutely amazing experience! Liz was extremely knowledge and helpful which resulted in a fantastic experience with Public Storage and I look forward to continuing this great experience!
Been here for almost 6 years and Dee is the best. Super helpful and easy to talk to. Great location!
Dee was great. Very helpful.
This location is easy to access, safe and clean. Dee has been a joy to work with from the start. She is pleasant, efficient and knowledgeable. She always has a smile on her face. Rather than dealing with you as a customer, Dee treats you like a good friend.
Dee provided me excellent customer service.
The gals have always been courteous & helpful, but in the process of moving, it was difficult to schedule help w/the move & even though keeping them posted on the difficulty I had, paid the pro-rate, told them when I would be in to settle my bill for the rem of the month, they still failed to tell me that bec of only ONE day, I was charged $30+ late fee! So instead of just the $171 a month, I was charged over $200 for the month!
Very helpful and great place to store your things, including cars. Thanks Liz!
Elizabeth was very helpful courteous in helping me in my storage needs. I would recommend anybody to this facility
Liz took special care of us by giving great advise on boxes that would be needed for my move as well as help guide me through this storage process informatively and carefully so that I understood everything easily Thank you😊
Dee and Kory were so helpful and explained everything I needed to know. Both were so helpful at a stressful moving time for me. Much appreciated the great service.
The coolest chicks behind the counter, Liz and Dee give great service! Sometimes I come in just to see them!
Dee was very knowledgeable and friendly. Provided excellent customer service.
Bill and Dee made getting a storage unit easy!
Dee. Service was stellar!!! Thank u
Elizabeth was very very helpful in getting me the right size storage for a very reasonable price. A++
Dee is awesome and took the best care of us as a new customer.
I have had the great pleasure, for two years to work with Dee, at the Mildred street public storage. Her professionalism, knowledge and kindness has mafe every interaction a pleasure. She is a perfect representative for Public Storage and has made our decision to use their facilities an easy one. From day one, Dee was the person that I entrust with all of my posessions and definately the reason that I would, time and time again, refer friends and family to. Go see Dee!!! :-) :-) :-)
Ashley & Liz were very friendly and helpful. great experience.
Dee and Ashley were awesome ladies and great service was given
Almost 2 years here. Always nice and remember my name. Great place to store your stuff
The ladies Ashley and Liz were very helpful and I appreciated their professional and kind personalities.
Dee helped me and got me in the last unit available, very helpful and this is my 2nd time using this location. Recommend this to everyone.
Good service from Dee
Great customer service, friendly and helpful and gave us the best option for our needs. Office is clean and neat and offers many choices of packing materials. Dee answered all of our questions and made it easy to get through the paperwork and information regarding the new customer rules. I feel confident that my items stored at the facility is safe and the security system is strong. I would recommend this storage facility to my friends and associates.
Dee is the best! Always listen to her she knows her stuff
Dee was extremely nice and very helpful. She deserves a raise!
Elizabeth helped me with my unit. She was extremely knowledgeable, thorough and detail oriented. When I realized that I had underestimated how much stuff I had, she was very helpful and gave me several options to choose from!
Dee was very nice and efficient in helping us out. Great service!
Aa+ all the way from Dee and Liz. I had a great experience and they are easy going.
I was happy to see after working with Emily at other locations that she also fills in at my Fircrest Location. She took the time to listen to all my needs. I appreciate her understanding my financial and space needs and am grateful she found me a location with a move in deal and an drive up 10×10. Thank you for my Apt at Fircrest sweetie! Everything worked out great!
Dee was so helpful and friendly!
Amazing service given from Dee. I highly recommend this place for your storage.
Excellent costumer service! From Valencia and Dee
Great location. Easy access, clean and secure units. Dee and Liz were fantastic, answered all my questions and got me checked in quickly! Great job!
Dee has a very secure and safe place to store your belongings and has great hours. go see Dee if you need a place to store your stuff
Dee was very helpful and personable! :)
Dee is amazing she was flexible with my situation and very understanding I would come back for her service alon
Dee was awesome! Stayed late to make sure I had my unit. I work late and she was extremely helpful!
Dee was very helpful at a stressful time
Dee and Valencia took care of me and answered all my questions in a family emergency and these units are going fast and was really lucky to get in
I am very pleased to be storing my belongings at this facility. It is clean and secure. Dee was very professional and very helpful - even to the point of telling me where i could leave some things at Value Village. It has been a good experience so far!
At first I was reluctant about Public Storage. I did not trust storing my things in a storage unit. Once I met the manager, Dee, my thoughts changed. She assured me that my unit would be safe, and my account would be treated professionally with the up-most integrity. Since that first meeting, I have changed units twice. I feel my things are safe, and I am being treated professionally with the up-most integrity. Dee has followed through with what she said she would do. I recommend this facility to anyone in need of storage.
Very conveniently and location is great and Valencia and Dee were awesome and great tr o work with
They were very friendly and asked lots of good questions to help make sure I had everything I needed to securely put my stuff in storage.
Dee is the absolute best. She will help you find the perfect unit to fit your needs, and she sets you up with the best discounts available.
Valencia did a great job. Thank you!
Visited the property and I was assisted by Dee the property manager amazing energy great service to the point she had no units at the time that would fit for me but great great customer service!!!:-)
Dee was very helpful and explained everything very clearly. I will definitely choose this location for my future storage needs.
This public storage is great. Everyone there is very helpful. I have worked with Dee for several years and she has always been extremely helpful and very Profesional. If you need to use a storage facility, this is the best one I have ever used, and my family have used several
So we arrived extremely short notice and the renter consultanr Dee set us up immediately with a storage space perfect for our needs and intent.
Liz did a great job helping out with my needs in renting an RV spot.
LIZ made the experience better the getting married.
I moved out on the first saturday of the month. On the same day I had paid my bill and was charged for the whole month. I want to see in writing they cant prorate for the customers they lie to. Also the first month costs more than any other, not $1. Like they say.
Liz, is fantastic and needs a raise. Her service and knowledge was excellent.
The service,and information provided by Dee, was top notch
Amazing, can't believe how good the experience was. Thanks dee
Had a fab experience with Liz and Dee! Super knowledgeable and friendly.
Service was great. Dee was incredible! I'm very happy to be a new customer!
Dee was very polite and knew exactly what size would be needed for my storage. The site seemed very safe and well priced for the different sizes
Dee and liz were awesome and i am a repeat customer for the 2nd time and would not go anywhere else
Dee gives great customer service! Always very helpful!
Liz was very helpful and friendly. I'm glad I am using Public Storage. Thanks
Dee and Rich were very helpful and fast
Thanks for making everything so easy and quick Elizabeth and Dee
I love coming by this location. Dee is always so friendly and helpful that I go out of my way to use this location. Even though we no longer have a storage unit at this location I choose to come here to purchase boxes and essentials for our move. Thank you Dee for all of your help!!
So grateful for the help Dee has provided us with our upcoming move. Great customer service at this location.
Amazeballs! Dee and Liz were the best.
Dee was great! Very knowledgeable and professional! Very easy process
Dee was fantastic in helping me get the correct sized unit and made the process quick and easy!
Awesome service from Dee.
I was impressed by the customer service and friendliness of the staff. Dee was a pleasure to talk to and very helpful in setting me up with a storage unit. I would highly recommend this location to anyone looking to store some items.
Liz and Dee were very friendly and have good deals to moving in and everything that you will need to protect your items
Dee has been a Godsend for the three years I've been there. She is the reason i do business there and recommend others to that store. Keep up the great work.
Dee is so nice and pleasant when I pay my bill and I always leave with smile
Anna and Liz were more then helpful. They had an amazing personality that put a smile on my face while making everything go smoothly. Also they answered all my questions quickly and thoroughly. Go here!
Great service, very friendly and pleasant from Liz and Dee, much appreciated.
The ladies here are so helpful!! Liz, Dee, and Becky are awesome l. I definitely recommend them.
Enjoyed service, Brenda and Liz were very helpful. Today was my lucky day!!
I am a return customer and Dee and Liz made the whole experience easy, quick and painless. Staff is informative, friendly and professional.
Dee treated me great and set me up for everything I needed.
Friendly and easy!
Brenda and Dee were so helpful! Facility was clean and dry and served our storage needs.
Where do i begin? Dee saved my life after hours. No one was avaliable when i locked my keys and my phone in the car. Who would have known she was there to check the gutters. If i lost my job today id ask to work for her
Dee & Liz where very friendly and professional. Very welcoming and felt assured leaving our stuff in the storage unit.
Great all through transactions. BRENDA AND DEE were awsone5!!
Dee and her crew have always been exceptional at taking care of every need that I've required. Smiles for miles. They always come through to save the day. Thank you Dee!!! kmack
Dee made everything and it was the best experience I've had with a storage company. They truly care about protecting and preserving your stuff
Dee was the greatest and I am a prior customer and Dee rock's. Ask for Dee when you go in and rent a storage, the pretty lady behind the counter
Thanks, helpful and polite
Dee was very helpful I really appreciate her great and very patient customer service while also Handeling other customers thank you so much for helping me threw getting my storage unit while I'm going through a very difficult time and needed someone patients she was so helpful
Loved it, Dee's the best.
Dee and the ladies gave me excellent service and would recommend this place to my friends and thank you for getting me in on a short notice
Great service and very friendly employees. Dee is especially helpful and friendly.
Dee, Anna and Emily have been super accommodating. I have been to a few Public storages across the country and would recommend this particular location over all others.
I received efficient service . The clerks were kind, polite, and very helpful and welcoming. Thank you so much.
Dee and Anna have always been very pleasant and helpful. I appreciate their suggestions and advice about how to store my goods and how to,keep them safe. I would wholeheartedly recommend this location and their services to anyone looking for a storage facility!
I recently relocated to Tacoma for business and only moved a few things from my household as moving professionally across country is cost prohibitive. I was a newbie to storage. I called ahead and set up a time upon my arrival in Washington to meet and sign up for a storage unit. I had 8 boxes of personal belongings sent to me UPS which were to arrive the Tuesday following my Friday appointment time at the storage facility. I arrived at the designated appointment time on Friday morning. The rental office was clean and tidy. My check in was easy and Dee and Emily were both very helpful in ensuring I got the best storage unit for my personal needs. They were very thorough in explaining the process as I had no prior storage experience. Being that most of my belongings were clothes, they suggested inside storage. The cost was reasonable and they even have locks so you don't have to bring one of your own, The facility is in the north end of Tacoma which is the better end of Tacoma so the neighborhood is not sketchy. Being a single woman and not knowing what to expect, security was of utmost importance to me. Dee and Emily were very sensitive to my concerns and assured me that all would be well, There is a secure gate just to get into storage area and then another door lock code required if you are storing inside. I felt my items were totally secure and did not feel unsafe when I gradually moved my boxes out. A special thanks to Dee and Emily as they were so kind to ask the UPS delivery man to deliver my boxes straight to my storage unit so I didn't have to wait around all day for UPS delivery. All in all, a very positive experience and I recommend this facility.
Starting using Public Storage more than 20 years ago for my business. Now many years later I moved to another Public Storage site and lo and behold, there was Dee, the manager from my original site in 1996! Still providing friendly, first-rate service.
Quick and easu with emily Her name tag says trainee but she is a pro!
Great price, thorough, and quick. Got everything I need! Dee & Emily & Becky were awesome! Thanks :)
Emily, Becky and Dee were more than friendly. their service was most helpful, and superb.
Today I walked into this public storage with mixed emotions. I have heard good things and bad things about this company but I had to take a chance. I walked in and was immediately greeted from Rebecca with a smile and the warmest welcome I have ever felt. At that moment I felt like my needs would be met and any concerns I had. I was inquiring on a storage unit and she was so thorough in her questions and we decided on a 10x20 and with a huge smile we went out and while walking to the unit she gave me a run down of all the features I would have at my disposal. We walked back to the office and the whole time she engaged me in conversation which is very rare to find in the customer service industry. Rebecca showed everything I will need to store my belongings which I thank her for. She showed me that she cared about my belongings. Even though we went through that whole process and I didn't rent today? I know that because of Rebecca my opinion of public storage changed, and when I'm ready to rent I will most definitely go to public storage and rent from Rebecca. Public Storage is very lucky to have Rebecca working for them? She is what customer service is all about.
Dee and great service!
If you are looking for the quality facility to handle your storage needs, Public Storage has it covered in all degrees. I was met by Dee, manager of our complex with a smile, hello how are you, and how may I help you today. She skillfully detailed the information I was looking for and helped me to make the decision to shelter my belongings there safely and securely. Thank you, Dee, and thank you Public Storage.
Rebecca is AWESOME!! Knows her stuff and makes you feel at ease. Move in process is very easy with her helping you!
Dee was awesome!
Dee was amazing. Very friendly and helpful. She helped us figure out how to box up a chair so we could take it home on the airplane with us
Rebecca helped us rent a unit to store our things while our house is being remodeled. She was super nice and helpful. Its clear that she takes the security of the facility very seriously and she was very knowledgeable. I've rented here before and I will keep coming back because the security and service is excellent. Thanks Rebecca!
It was very easy and information was given professionally. Very friendly clean environment. Good job.
Dee was very helpful! Pleasantly energetic and conversational, gave us options, tips, and worked with us on every aspect of our long term decision. Very pleased with the service and we are excited to be long term users of this storage!
Dee was very helpful with renting and explaining the whole process
Rebecca was beyond helpful when me and my family came in for a storage unit, she showed us around, she gave us plenty of important and helpful information and had an overall outstanding personality and attitude.
Rebecca provided wonderful service and was very thoughtful and went over everything perfectly
It was a great experience rebecca is wonderful thank you for all your help
Dee was a ten with her service!! she got me in with no problems and a smile on her face
March 27th, 2015 - On this day, I have recovered a car that had been stolen over five years ago! The midnight call shaking me out of my sleep from the Sheriff's Department announcing its existence was startling to say the least as I honestly never expected to see or hear of this vehicle again. I could barely sleep through that night. My morning started early in a rush as you might expect, scrambling to have the car transferred to storage that I had not yet secured. To complicate issues further and also to not have any more compounding fees added to by the towing company for not removing from their yard, I was two states away from where the car had been recovered and was being held, in Washington State. I tried first calling Mom & Pop facilities thinking I would find more compassion explaining my desperately strange situation. This, however, was not to be. One) primarily, that I was out of state and two) that I did not have a required vehicle registration to prove that I was whom I said I was. The latter document was inaccessible in another storage facility also in Washington State. I was desperate. I knew that if I could not book a storage facility over the phone, I would end up with daily compounding impound fees from the towing yard, costs for an immediate flight booking, rental car and etcetera! - All amounting to more money out of pocket... or, I could just sign off the Title and surrender the car to the towing company. Well, I am too determined for that! In comes the Public Storage Team! As cool as I could be with everything I had stacked upon me, I first booked with corporate a 10x20 outdoor space. I then received the standard email announcement greeting me, letting me know that I would soon receive a call from the local PS Team Manager. The call from Area Manager Dee at 801 N. Mildred Street came in and she listened to my unique story. She could tell that I was frazzled. She clearly stated that PS Corporate gives her the authority in certain cases to override policy in requiring certain documents from the client be provided to show ownership. My Washington State Vehicle Title and Registration were both in storage, since I never thought I would see the vehicle again. This override was given based off of the Vehicle Theft Report, provided Case Number, a Copy of my current Drivers License' to prove I was who I said I was, and Verification through Public Storage's own source that there was in fact no liens or encumbrances on it. The car was recovered with no engine. Dee also called Rebecca at the 32nd Avenue Ct S. location to help sort all of the details out and find where best to place me. Permission was granted and they even called the towing yard to let them know the vehicle was cleared to be transported as soon they were able. Rebecca was a dear and even stayed a couple of minutes extra to let the late arriving tow truck in the gates to park my car. A car I never in my wildest dreams thought I would see again. She pulled the door down on the garage and called me back to tell me it was locked in and secured! I could have been brief in description here but I couldn't have shown my truest gratitude. Please understand; this was a huge blessing to me that everything happened like it did - from the phone call from the Sheriff's Department announcing the recovery, to dealing positively with the sweet lady at Gene's Towing, who I am positive that in her position she gets yelled at on a daily basis if not by the hour. Who also, by the way, ended up not charging me for the tow to PS (an $80 charge - WAIVED!) And finally the pleasure of dealing with both Rebecca and Dee at Public Storage of Tacoma. Thank you so much. I cannot put into words how grateful I am, that you went the EXTRA MILE (seemingly a forgotten art) to help me. You restored my faith in humanity! The recovery of my car I have owned for over 23 years was an absolute miracle... and everything that followed and continues to unfold as a part of it, is too! My Mother was right - bless her heart - you do catch more bees with honey! God Bless you both.
I am a long term customer of Public Storage. I have units in other cities, but I prefer using this property to pay my bill. Over the years, I have had many interactions with various staff, some have been quite unsatisfactory. Dee is by far the most professional Public Storage Manager I have encountered. She took the time to write down my account numbers, which does expedite the process. She is very informative and goes the extra mile, even for customers who are not necessarily "hers". She is an asset to your organization. You need more conscientious employees like Dee. #gohawks
Customer service was fantastic. Dee at the counter was great.
Had a fantastic experience with this Public Storage store; Dee worked with me to get a parking place for my truck and she was extremely helpful and her customer service was the best. I had gone online to look for a storage facility online and I like to read the reviews and this Public Storage facility had all good reviews so I picked their facility. I would recommend this facility to family and friends.
she was very helpful and. Understanding and very polite I'm glad I came to this property i enjoyed conversating with her thank you so much
Dee was absolutely great!! She worked to make sure I was able to get a spot at a desperate time. I am grateful!
Came in today needing a unit immediately and Dee was able to find us exactly what we needed and was very pleasant! Will be recommending this company to friends.
Aleks and dee made moving my stuff into storage very easy. And there customer service was top notch.
Dees Service today was outstanding. She was very organized. Her and Aleks are very special.
i am a repeat customer coming in and aleks was very helpful during the rental process. she showed me multiple units untill we found one that worked for me. aleks has great trainer, Dee. theyre awesome together.
Staffs were extremely helpful and friendly. Their names are Aleks and Dee. Very professional handling all customers including me. Thanks much.
I can't be more satisfied, Rebecca is the best customer service ever, if there was a 6 ⭐ I'll must definitely give it to her. She is the must competent professional I have ever came across. She is an asset for Public Storage. Keep people like Rebecca and you'll have a Happy customers like us. Joan and I wish you a Happy Bday. Thanks
I was looking for storage for my car that was safe, affordable and convenient according to my traveling needs. Rebecca was very helpful and friendly throughout my entire visit, answering all of my questions. She made it easy to rent a space from Public Storage. Rebecca was very thorough in assuring everything would work out with the space. Thanks!
Dee was very helpful!
awesomeness with samantha, my fellow rockstar!!!!!!
The employees Dee and Aleks went above and beyond to contact me to make sure my things weren't going into lien. I believe the employees should get the fourth of July off also!!
Dee was terrific! Organized, kind and informative. The process was easy.
Dee make the experience enjoyable fast and convenient.
Rebecca was very helpful today. Showed me 2 units for comparison. She also gave me a rundown of produces available to assist with storage. She went over all the paperwork in detail for my complete understanding. Larry
Dee was awesome to work with. She was so helpful & courteous. I would definitely choose public storage again!
We came in here so stressed and Rebecca was amazing! So kind & empathetic, as well as, professional. She answered all of our questions and helped relieve some of our stresses in regard to our move. We will recommend this location not for what the business offers, because you can get that anywhere, but what separates companies from one another are the employees. Thank you Rebecca!
Awesome service!! Very friendly and helpful..
Dee that works there has the best customer service I have ever seen. We only rented for 5 months but she was fantastic!!!!!!!!! It was easy to use and very convenient to our home. Thanks and I would recommend this location to anyone.
I stopped in to inquire about a parking spot for my trailers, and spoke with Samantha M. She was very polite, most helpful, and answered all my questions, even though they didn't currently have any spots available. I will be checking back soon and can only hope my future experience will be as pleasant as my first. Great first impression has won over my future business.
When I went to public storage I was really confused on what shipping supplies I needed and Samantha was beyond helpful. The store was spotless and the customer service was incredible. Samantha was extremely friendly and willing to help me find everything I needed and didn't seem bothered at all by my need for help. I have gone through other storage companies and didn't feel safe leaving my things with them, or even my car out of sight, but this Public Storage seemed completely trustworthy and safe. If I could I would give them a 20 star rating! Choose this Public Storage location, it's the best and has the greatest employees!
Quick and easy. Dee and lorena
Just rented for the first time yesterday. Dee was very helpful and pulled some strings to get me the promotional $1 deal for the first month. Mention the word "Snuffleupagus" to get 75% the first 12 months. Good deal.
Fast service! Thanks Dee!
Dee is soooooo helpful!!! She helped get me into s good unit!
Great service! Dee was awesome. Fastest processing and a great value
Excellent service from Dee
I am a return customer from 2009 and came to see Dee to rent
Samantha Mc. was very helpful and gave quick service. Nice experience.
Great service, Samantha walked me through all the information concerning the lease and unit in a clear manner and helped me learn how to use the gate and locks. Will definitely come back!
Samantha help me out in every way and made our moving experience pleasurable
Dee and Samantha were very helpful. I had an overseas freight container to move in, and then downsized to a smaller until within a month. They were very accommodating and made great suggestions, and helped me coordinate the moves to save as much money as possible. The grounds are clean, secure, and spacious (so we were never in the way of other tenants - anyway, there was very little traffic on site). The location is ideally located close to Tacoma, I5, just off Hwy16.
Samantha was amazing and had great service!
Very friendly people, great customer service especially Samantha she is great!
Dee was excellent! She moved up my appointment so I could move in. I am a college student and just needed to move to my stuff ASAP. I am so thankful for everything she did. A little has gone along way and I won't forget it.
Lorena was super helpful and very friendly! She made the whole process easy and quick.
Samantha was pretty stellar in helping us out! She was really nice, the storage place is spacious and easily accessible, and the grounds feel safe.
I had an awesome experience at Public Storage with Lorena. She is polite,courteous & very professional.
Samantha and Miss Dee were very thorough and and efficient .
I love the service and the facility
Very good service, very accommodating
Dee and Samantha were awesome! They helped with everything I could have needed, even the things I wasn't aware of. Loved the friendly and fun service. I bought more than I actually needed and the ladies let it be known that I could return anything I didn't use!! great work. YOU ROCK!!!
Love the storage.
I went into PS to rent a unit with my hubby and walked out with a job from Dee. She provided exceptional service and made our renting experience painless. I have never rented a unit before this time and with her help I was in and out in a jiffy!
Dee at this location did an amazing job helping me with taking care of my Mom's storage unit. My Mom passed away in Mid-January and I thought getting her items out of storage was going to be a serious hassle. Dee made the experience very seamless and although there was a 40 day waiting period everything went very smoothly with the move-out. Would highly recommend this location because of the service level and Management. My Mom used to speak highly of them as well. Thank you Dee!
Ray & Carolina are very nice people and keep the grounds and units super clean. It is a grand experience every time I visit. I have a 5X10 unit, which I try to visit at lease once per week so that I can give it up after less than one year. This is just temporary for me and has nothing to do with the way this facility is run. One year was my goal when I took the space. Thanks guys for a good experience. Robin Russell
dee is wonderful she really was a great help and made me feel comfortable.......10 stars ms.dee
It was a great experience fast and friendly worked with us for a great time storing our stuff. her name was dee
I had Rebecca and dee helped me today and I had an amazing experience. Very glad to choose them for my storage
Dee has been very helpful getting me setup. Moved from San Diego to Washington, and had everything ready for me. Dee and her staff are the best and so friendly I felt at home. I've used Public Storage in San Diego and very pleased with the service. This is the 3rd facility I've rented from.
Dee was extra helpful and a pleasure to work with. I do recommend their services. Always helpful and clean.
Always top-notch customer service. It is nice to deal with a manager as knowledgeable and caring as Dee. After only one interaction with her and she not only knew who i was but knew what type of unit I was waiting for and had all the information within seconds.
I was at public storage today, to pay my bill I met andriea she was outstanding and very polite and helpful, I'm telling everyone that I know that in need of extra storage place to come to this public storage!
I have been very satisfied with the professional service given me by Dee and the other staff at the Mildred st. Public Storage facility.. Whenever a question comes up Dee has been very helpful and good humored. With Thanks William Eddy
Great experience. Great customer service. First with my initial call with Audrea, and then in person to lease the unit with Dee. Very informed, answered questions, super friendly, and professional. Very satisfied customer on this end.
The process was made easy and simple by the employee that helped me. I would rent from public storage again. Thanks Cliff
It was great
Great customer service and very dependable in all matters for public storage near and far and came back for a second time to rent from Dee
Customer service from Dee was fantastic!
I had a great experience while at this public storage location. Andria was a great help to my fiancé and I. I'm glad I chose this location.
Rose was a great help. Thanks
I had the best customer service. Dee was amazing and so helpful.
Dee was very friendly and helpful she made it a very easy to do
Dee has always given great customer service every time I go there for anything
Randy was excellent to work with as he did the paper work, etc. for the rental. He explained everything well and made the process easy. I've rented from this same facility in the past and that's why I came back when I needed to rent storage space again: Dee, the manager, is always helpful, and the facility is well maintained and serviced.
Awesome!! Dee&andrea were great! Helped me find the unit that best suited all my relocation need!
Best experience of my life! Thanks Dee!
Dee was friendly and very thorough with my moving and very helpful and informative
Rachael was so awesome in helping set up this storage unit for us on such short notice, very friendly service :)
The folks at the Public Storage location on North Mildred Street are amazing! I moved all of my belongings in from across the country and had a tight deadline to unload. Dee and Ray were incredibly helpful in getting me moved in quickly and efficiently at a fair price. Over the weekend, Randy took over for Dee & Ray and was also extremely helpful in getting my car moved into to a storage spot while I finished up unloading my household goods. I had a plane to catch and needed to get my car moved into place and processed quickly. Randy got me set up and out on the road to the airport as fast as possible. He made the end of my move both smooth and seamless. I would highly recommend this location to anyone who needs storage space in the Tacoma area.
Dee and randy went above and beyond to help with my move and they were amazing. Will recommend this place to rent
Dee was very helpful and kind. I had a really good experience.
I rented and stored my belongings at this location for three years, and it was a wonderful experience overall. Dee is very professional in the way she deals with customers and I appreciate all the help that she provided me. Thank you, Dee! You are the best! And, I will rent from you again, should the need arise.
Dee, Ray & Rose were Fantastic! very pleasant. Could use some music. :)
excellent, Dee, Ray and Rose did great! They're trained well :) very efficient, thanks
My first time to rent a storage space and Rose, Dee and Ray were so helpful. I would send anyone there and have one of these employees help them. They were the best what great personalities and answered all my questions. Thanks again y'all
Dee and Ray were so understanding and helpful in a very stressful time. Moving is never fun and they still had us laughing and gave us a couple a tips on how to save monthly. Would definitely recommend to anyone! Thank you RAY AND DEE!
second time using public storage.great friendly staff!!!!
Dee and Ray were very thorough and professional. Will use this storage again if I need to .
Rose was extremely helpful, as was the entire staff at this location.
Incredible service! They were super friendly and accommodative with helping me during a time of moving and transition. They made the entire storage process a breeze. I would definitely use this location again without hesitation.
Excellent customer service. For renting a storage unit I've got to say it was a very fun experience.Great people to do business with. Would recommend this place to anyone.
The staff at this location went above and beyond in accommodating me. Thank you very much Sheila, Rose and Ray.
I've been a customer of public storage for 16 years. Dee has helped me from when I had a storage unit on Custard and Bridgeport in University Place and a move to the N. 9th and Mildred in Tacoma facility. Dee has been a very helpful, informative, and a pleasure to do business with during these years. Dee always greets me with smile and is helpful to solve my problems.
Rose & Dee were very great, and helpful. I'm looking forward to storing my things here
Randy was great! I loved getting my storage unit at a great price and my paperwork explained by kermit the frog. :)
Great customer service! Dee was very helpful, answered all of our questions and set us up for a great move in experience. Would recommend to everyone to use this storage facility!
My services was very good
Dee is great with people and we wouldn't rent anywhere else!
Dee was awesome and extremely helpful. I can't wait to come back.
Dee was an excellent help and public storage provided great service.
Rachael and Dee were very helpful. Thank you for getting us set up.
Had a good experience dropping my trailer off for storage. Rachel was very helpful!
Dee, gave me perfect customer service she went above and beyond and my experience was always positive .
Dee is such a nice lady, she always helps me make my payments and I always leave with a smile. This location has excellent customer service
Very knowledgeable staff. Thank you Rachel n Dee! Love the $1 first months special
Went in to secure my unit today. Dee was so wonderful to work with. She was so friendly and very informative.
My visit here was great today. The customer service was awesome, they were very friendly and helpful. To sign all the paperwork and all of that was quick and easy. I definitely suggest public storage.
Dee was amazing!! Kind helpful very informative. And carries utmost professionalism. She made the entire process of moving a much more please than it usually is. Thank you and bless your heart !!!
We are return customers to this property and having Dee there was the main reason for selecting this facility. Today Randy was a great help in picking out a unit to store our stuff in while we start our move to a new house. Having employees with the knowledge of what is available and that really care about their job and their customers is such a relief. Two thumbs up (and if I had three thumbs they would get that one to)...great place and I would recommend them for any of your storage needs and of course they have the materials you need to move. Nice to have kind of a one stop shopping. Now only if they sold houses too :)
Very friendly and helpful. (Dee) Showed me two different options to see which would best fit my needs. Even applied for a position.
Very kind and friendly. ...loved the girls....
I am very pleased with the service I received from Dee. Fast, efficient & informative. Best experience I've had with a storage facility.
You guys were great. Loved the service. Adrian was awesome. Definitely recommend this place :)
Carolina and Dee were very kind, professional and personable. They made our first experience of renting with public storage an enjoyable one and we will definitely keep them in mind for our future storage needs. In addition to their friendly customer service they were succinct and made sure we understood the contract before getting a signature. My husband and my self were both very satisfied and left with smiles on our faces still talking about the staff.
D & Caroline you have been very lovely to me and my storage experience is extremely awesome thank you
Carolina & Dee at Mildred are awesomeness, they are super friendly. They were quick to answer all questions that we had, and were quick to respond to our phone call. We had to change our reservation and they were kind enough to help us out. They were very fun to chat with and made me and my wife laugh the whole time we were there.
Very helpful and nice time thanks Dee and Carolina
My girls Ms. Dee & Ms . Carolina hooked a sista up && got me out of danger! #SafeHaven! I even got merchandise to protect my stuff.
Your customers service person Dee is awesome.
Dee is amazing
Dee was amazing! She was very helpful Great and prompt service. Was really a big help and great personality. Amazing service!
Dee was very helpful in showing options an listening to my needs.
Dee was amazing!!!
Dee was great help and was very patient with me.
Dee was really helpful in setting up everything. Really appreciate it
I've had a unit there for years. Great location, always clean and secure. Dee is awesome and will spend the time and help you with whatever you need.
Adrian and Dee were helpful and professional. The process of checking in and out was super fast and painless. I will definitely use Public Storage again in the future. Thank you.
IT WAS A NICE EXPERIENCE EVERY TIME I WENT AND PAID MY BILL. DEE AND HER CREW WERE VERY PROFESSIONAL AND ABLE TO ANSWER ANY QUESTION OR CONCERN I MAY HAVE HAD. I WOULD MOST DEFINITELY RECOMMEND THIS STORAGE TO FAMILY AND FRIENDS
Dee was very helpful in my billing situations and very friendly in the moving in process. Ty frim a satisfied customer.
Repeat customer and came back to see Dee!:) and Mary is learning from the best!
I have been going to this site since 2011 and have had a great experience every time I go in. Dee has been amazing, she is truly a delight to see and I always look forward to seeing her smile when I go to pay my bill. If it wasn't for her I don't think public storage would be what it is today. If she goes then my stuff goes right behind her. Go DEE you rock :)
Was in a pinch to move out over the weekend and Dee was nothing but helpful in a very stressful time. It was quick and easy to get in and set up in my new unit. Thanks so much Dee!! My body is aching from the move, but you put my mind at ease :)
I had a really great experience getting my storage unit here. Dee was very kind, personable, and informative. I would definitely recommend this place to all. Thanks again!!
Dee at Public Storage has been great to work with. She was extremely helpful and patient with our situation and needs. The location is clean and security is great. Couldn't be happier with our first time using a storage unit.
Great service from dee
The best and I rented here before and Randy and Dee are the best.
First time renter and a friendly place Dee and Randy
Nice people and always helpful. Clean storage, convenient access.
Many years of great friendly service, Dee is the greatest!
These folks stayed open late after we got stuck in traffic! Helped get us the best deal on a unit. Dee was fantastic and super helpful!! I highly recommend this place
Take care me with no problem
Great staff, I always look forward to doing business here.
Adrian and Dee both did a great job finding me the best storage solution for the best price!
Dee was very friendly, helpful and efficient. The process of reserving the space was very easy and quick.
I didnt even know this location existed but I am so lucky I found it. I can't say enough good things about Ms. Dee. Sorry, I dont know her title but shes AWESOME!!!! As one of Ms. Dee's self proclaimed "problem children" (late payments, not updating my phone number nor address contact information, misunderstanding billing statements, just plain dumb moments, etc.), I have been treated with nothing but respect. She works with you within her parameters as a business and you can't really do anything but respect that. Oh, not to mention I got a great deal on my rental as a whole. I'd recommend this location to anyone without hesitation. Thank you Ms. Dee!!! Amber B.
Great experience, Dee was wonderful in helping me get the unit that I needed!
Great experience. Dee is a real people person, with excellent customer service skills. People needing storage carry a vast array of circumstances of why they need to store their belongings- sometimes good, sometimes bad. So, a great attitude is very important. Dee is a person that displays that! Thanks Dee, and PS!
Dee is a great performer. Always with a great attitude, sweet smil and the right answers.
Very efficient place. Dee was a real pleasure to work with. Very helpful, informative, and knowledgeable about the storage place. She made a difficult task of moving our mother's belongings to storage an easy and efficient procedure. We give a load of thanks for all that she did. Everything is working great. Bob Reid
Overall experiance with staff was great Dee is awesome we stored our stuff for 10 months only bad thing was our furniture got moldy when we moved it out alot of stuff had to be trashed and filling a insurance claim i would rent there again due to Dee
I have rented a storage unit from Public Storage on three separate occasions when I deployed overseas for the Army. On all three occasions, Dee was the employee who handled my business with Public Storage. She has always been helpful and accommodating on all occasions. Having known her now for a span of over 12 years, I would not think of using a different storage company. Thank you for all her hard work and support.
This storage place is wonderful. When I walked in, Adrian, the person at the counter, was helping another couple. But she paused and made eye contact with me and said she would be right with me. It's awesome that she took the time to acknowledge that I was there. You don't see that much anymore. The units are very reasonably priced and it's a great location. I would recommend this place to anyone looking for a storage.
The customer service here is amazing. Dee is always happy and smiling when I come in. She always greets me by name and makes me feels special.
Dee was very helpful in saving time and money on my rental. She also suggested packing materials that I might be interested in.
Dee was so nice and helped us even though it was lunch time. She was patient and funny and made our experience so easy!!! Would recommend this place to many people. Thanks Dee..
Awesome customer service very friendly & helpful with information and service I personnally dealt with Dee and had a wonderful move in experience.
Love their service. Especially See.
Dee was SO helpful! She found me exactly what I was looking for and was so sweet to my son when I had to bring him in. Great customer service and such a clean facility!
I have had nothing but the BEST customer service since I first moved in. I dealt with Dee and she helped me with all the questions I had. Then she made a few suggestions to help make things easier for me. All I have left to say is DEE ROCKS!! and Thank you for everything!
The Staff @ 801 N Mildred St, Tacoma 98406 are always very polite, courteous and helpful, particularly Ms. Dee. It is always a pleasure to work with Ms. Dee and her various assistants.
If I could give 10 stars to these people I would !Dee, Randy and Carolina are people who think of customer service the old school way, i.e. " the golden rule " They are fine employees and Public Storage Co. is lucky to have them !
Dee is wonderful. She always gives you the right information and helps you with any issues. The ease of access is great. I couldn't be happier with the unit or Dee.
Excellent service and well kept . Dee was very helpful and polite .The best!!! THANK YOU. Gary
I have a Public Storage in Kirkland near 405 but spend much of my work days in Tacoma. I stop by the Public Storage off Mildred in Tacoma monthly to pay my bill. I am absolutely impressed with the consistency in customer service I receive each time I walk into that Public Storage. Dee who I assume manages that location goes above and beyond and makes me feel like a very valued customer, she remembers my name, locations of my unit in Kirkland and always catches up with the prior months short conversation we had. In todays world it is hard to find service like Public Storage provides and employees like Dee. If I ever move to Tacoma I will most definitely use the Mildred Public Storage, I have recommended many people to that location.
Dee is very courteous and helpful. I appreciate the reminder calls when my bill is due and she has always been more then willing to answer all of my questions. I will recommend this storage unit to anyone that should ask me! Thanks so much Dee for all of your help. A friendly, kind voice like yours is a rarity these days.
Thanks to this location and their friendly staff, I am a repeat customer. This is my second time storing with them and I'm am very pleased. Thank you to Dee and Adriha for making my move a little bit easier.
The Manager, Dee, continues to be professional and helpful as we've been storage tenants for quite some time. We've also acquired moving and storage products from this location. Easy access and secure, helpful staff. .
Adrian was the trainee who originally began assisting me and was later joined by Dee. Both of them were friendly and helpful in making my decision to rent my first storage unit while I go overseas. I enjoyed working with them and would recommend them to others who are seeking a storage unit facility.
Dee and Adrina were so helpful tonight! So glad I went to this public storage facility! Im glad I got to work with these lovely ladies and have them help me get the best space for my needs! Id love to work with them again!
The manager, Dee, was excellent. She stayed late to make sure I had everything taken care of and had everything I needed. I would highly recommend this location.
Dee the manager at this location is AMAZING! I walk in and she always has a smile on her face and ready to help you. I strongly recommend this location.
Need storage unit? This is the place! Great friendly people like Dee will help you out all while having a smile right as you walk through the door.
Dee has been a delight to work with! She was the one who rented to us originally, and made sure we understood everything. Most recently, my wife and I were at the facility after dark tonight. It was super cold and although we were only there about 10 minutes, when we tried to start the car, the batter was stone cold dead. We called for help, then walked to the front gate to wait for them to arrive. Dee saw us and made sure we came inside the office with her, even though it was after hours! She joked with us about the weather and other things until our ride arrived. The facility itself is clean and safe. Maybe a little underlit, but most people don't think to visit their storage unit after dark, so this isn't a major factor in my review. The office is clean and well-stocked with extra supplies. This has definitely been a problem in my previous Public Storage, which had a very small office and thus stock of supplies. Great job, Dee!
Following a difficult move, Dee helped us settle into two large units. She has looked over us and even given us a call when we forgot to close the latch on our lock in a very timely manner. She is always friendly and keeps our minds at ease while we are away from our things that Public Storage is nesting while we find another house. It is very reassuring to know we can trust Dee and the other staff members at this location and it is a pleasure to always be greeted in a friendly manner.
I have been very pleased with the service I have received since I started Renting at the Mildred St. location in Tacoma. I first rented my storage unit in Dec. 2011. Since I first been going to this location, I have always received courteous customer service and exceptional friendly atmosphere. Dee has always been helpful and explained more clearly of any upcoming changes that were planned to go into effect. I am always cheerful and happy to go pay my rent at the first of each month. I know that the team that Dee works with is Exceptionally Awesome and I would recommend anyone who might need to rent a storage unit. Thank You Dee and your staff for always making my visits pleasant and friendly. Keep up the Great Work! Be Safe this holiday. God Bless
Dee has always been helpful with any issue or questions I have had. Have had the pleasure of working with Dee since 2010. Thanks for the great experience!
This location was really helpful, especially getting me in contact with U-haul. Dee was very helpful.
This Public Storage location has been very helpful with all of our needs. From answering questions concerning locker auctions to renting a locker, everything has been handled in an efficient and friendly way. Last time, Dee helped us rent a locker with no problems at all. She was very courteous, helpful, and answered all of our questions. She is a great reflection on how this Public Storage location operates.
Dee was outstanding!!!
The manager Dee is awesome she is very helpful and really nice. She makes you feel welcome there
When i arrived to check prices for storage, I was cheerfully greeted by Chris, who helped me pick an affordable option. Chris was delightful and professional and knowledgeable. Upon returning to the site I have also been helped out graciously and with a smile, as well, by Dee, the site manager. I would definitely recommend renting space here because nothing beats fantastic customer service. Thank you!--MG
The employees at this site are always helpful and kind! Dee was the nicest and always tried to do what ever she could to help! I do not like public storage as a company but really Dee, and the other employees made it worth using public storage.
This was my first time renting a storage unit. I chosen Public Storage for there location but the main reason I rented with the 801 north Mildred st location was the on site manager Dee. Dee was extremely helpfull she went over all my options with the different locations and prices. Dee seemed to be more focused on getting me the right deal and location so I ended up choosing the Mildred location because of the above and beyond excellent service Dee provided. And she was great to work with doing the rental paperwork. I could not be more happy with the experience of renting with Public Storage and the superior help from Dee .Thank you Ron Johnson . Tacoma Washington
Amazing streamlined service and processes. Chris was outstanding! The epitome of impeccable.
I have been with this location for over 5 years, from the very first day until now I have received excellent service, from Dee and everyone who has worked here. I feel that my property is safe. I have always been met with a smile and how can I help you. Not only is Dee and her staff professional, they actually care about all of us, they all have treated me like family. Wouldn't go anywhere else. Thanks Dee.
I had a wonderful experience with this the Public Storage off Mildred. I showed up with only a few minutes left until closing. They were nice enough to stay open late, allow me to see the unit and give me the best deal they could. Also the unit is very secure and clean. Very pleased.
Dee is the best. Service is great. Every time I have a question or problem, it get handled quickly and efficiently.
Dee is one of the best customer service reps I've ever had the pleasure of meeting ANYWHERE!!! She is always helpful, cheerful, and informative. She has gone the extra mile time and time again!
I recently rented a large storage unit at Public Storage. The manager Dee, made the process super simple. Her creative problem solving and professionalism while getting me setup with a unit was going way beyond the extra mile I would expect when renting a storage unit. There actually is a lot to think about and decide on when choosing and Dee made it effortless. I will rent from Dee and PS down the road when and if necessary.