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Address

521 Garrisonville Rd
Stafford, VA 22554

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

540-446-0322

540-446-0322

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

540-446-0322

540-446-0322

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 38/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38/mo $50
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 59/mo $78
    Online only price
    $1 first month rent

    No Obligation

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    5'x15'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 60/mo $80
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 60/mo
    Online only price
    50% off first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 60/mo $80
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    Medium 10'x9'
    • Outside unit
    • Drive-up access
    $ 64/mo $85
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 67/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $89
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 70/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 70/mo $94
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 75/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 75/mo $99
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 77/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 77/mo $102
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 86/mo $115
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x19'
    Online only price
    $ 120/mo
    Online only price
    50% off first month rent
    Large 10'x19'
    • Outside unit
    • Drive-up access
    $ 120/mo $160
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 136/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 136/mo $181
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 136/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 136/mo $181
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 138/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 138/mo $184
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x29'
    Online only price
    $ 152/mo
    Online only price
    50% off first month rent
    Large 10'x29'
    • Outside unit
    • Drive-up access
    $ 152/mo $202
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    12'x40'
    Online only price
    $ 159/mo
    Online only price
    50% off first month rent
    Parking 12'x40'
    • Uncovered parking
    $ 159/mo $212
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x30'
    Online only price
    $ 166/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 166/mo $221
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 206/mo
    Online only price
    50% off first month rent
    Large 15'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 206/mo $274
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 298)

September 8, 2023
Google Public Storage Blaise Light
Sheena did an amazing job setting me up. My situation makes things complicated sometimes, and she made it sooo simple for me.
September 4, 2023
Google Public Storage hank Woods jr
Terrible customer service… waited for someone to arrive for more than 30 minutes in the office. For the prices you pay for storage there should be a better level of customer service. Complete money grab at the end of the day. I would recommend any other storage company over this one. I would even recommend a box on the side of the road more than these guys.
September 1, 2023
Google Public Storage Barry Gray
Great service, great personality, and true professional.
September 1, 2023
Google Public Storage Tonya SimpsonMcKenzie
Public Storage needs more Property Managers like Sheena. Sheena's professional and understanding demeanor is a pleasant addition too the company. Please employ more persons of her character.
September 1, 2023
Google Public Storage Kat Here
Sheena was incredibly polite and knowledgeable. Overall best experience with a storage facility. They called me in a timely fashion and met my needs.
September 1, 2023
Google Public Storage Richard Terry
Mrs. Sheena was very helpful and informative.
September 1, 2023
Google Public Storage Kandice Chapin
Sheena was such a pleasure to me she was so friendly and helpful!! Thank you!!
September 1, 2023
Google Public Storage Chris White
Wonderful place. Sheena was awesome.
September 1, 2023
Google Public Storage Britainy Riggins
Sheena got me in and out in no time! Thank you hun!!!!
August 7, 2023
Google Public Storage Brian Harrison
Sheena was a great help! Professional.
August 7, 2023
Google Public Storage Elizandro Jimenez
THE MOST AMAZING SERVICE!! THANK YOU FOR EVERYTHING.
August 7, 2023
Google Public Storage Curtis Talley
Property manager Sheena was very professional, knowledgeable and helpful in support of my storage needs.
August 2, 2023
Google Public Storage devon hill
Sheena have such great customer service and always have a positive attitude. Thanks Sheena for the great customer service!
August 2, 2023
Google Public Storage Djoygona SPD
KUDOS to @Sheena who was a great help today on short notice. Got me a space instantly and was professional. I am happy to have found this place.
August 2, 2023
Google Public Storage Schanell Robinson
I had the pleasure to be able to stop in and have Sheena assist with my payment, and my service was outstanding.
August 1, 2023
Google Public Storage Raymond Brandt
Sheena was very helpful and always have a smile on her face!
August 1, 2023
Google Public Storage Tonya SimpsonMcKenzie
Ms. Sheena has been extremely helpful and informs me of changes and explains all questions, I have concerning my account. Thank You Public Storage for hiring Dynamic, Customer oriented staff such as Ms. Sheena. Keep Up The Good Work.
August 1, 2023
Google Public Storage Marilyn Wilson
Sheena always have such wonderful customer service and a positive attitude. Thanks for all your help Sheena.
July 31, 2023
Google Public Storage Sean R
I had a weird problem and Sheena went above and beyond helping me out. 5 stars!
July 30, 2023
Google Public Storage ed evans
Emily was awesome!!! She was very friendly and helpful with finding the storage unit that suited my needs. She also was able to find me savings by searching the database, and finding, a $1 special for my 1st month which saved me over $200 on my bill. Darci was also very courteous and helpful while clearing my unit. First class service from both of these ladies. Job well done!
July 23, 2023
Google Public Storage Alexis Banegas
July 16, 2023
Google Public Storage Rob Saleg
If i could give negative, i would. My mother just passed away. i have her will naming me as her only heir, and im on account for access, but they refuse to give us access until i provide death cert and can take 30-60 days for them to give access. We live across the country. So we have to wait 2 weeks to get a death certificate and then another 30-60 days. So i have to either pay for a hotel for a month to 2 months or have to fly back out here to access her units and pay for storage for another month or two. Wow, the cost for this they dont care, especially in this time of lose. The General Manager Dil Raj will not talk to us but will tell the office worker dont allow entry.
July 1, 2023
Google Public Storage William Doggs
Sheena was very friendly and professional.
July 1, 2023
Google Public Storage Beverly Santiago
Sheena was very helpful and always friendly!
July 1, 2023
Google Public Storage Regina Holmes
Sheena is AMAZING! Every time I go to my storage some is there to greet me and ask if I need assistance in any way Sheena is one of the reason I keep my space at Public Storage!
June 1, 2023
Google Public Storage Christine Ramos
Sheena was so helpful during my move out. Next time I need storage I will definitely return here! Thanks Sheena!
June 1, 2023
Google Public Storage Alesia Blake
Sheena has excellent customer service.
May 29, 2023
Google Public Storage Tonya Berryman
Sheena was awesome. She was very responsive and very helpful. She was quick about it.
May 28, 2023
Google Public Storage Miller McNeil
Ms. Sheena was such an amazing person. She was very timely with our service and she had a great personality and a welcoming environment.This was our first time coming here but I would definitely recommend the storage if you looking for outstanding quality costumer service.
May 28, 2023
Google Public Storage Kwan McNeil
This was my first time using Public Storage, I’ve used others in the past and by far this is the one. Ms. Sheena took her time to help my wife and I set up online and gave wonderful instructions. Thank for the wonderful customer service and support!
May 27, 2023
Google Public Storage Zeke Rohde
Great help Sheena was a fantastic help with setting me up today
May 24, 2023
Google Public Storage Karmen James
Sheena was amazing go see her !!!
May 23, 2023
Google Public Storage MacDk
I was happy to Sheena back at this property! She is always in a good mood and always very helpful!
May 6, 2023
Google Public Storage Jaslyn Riat
Received excellent service from Janet!
May 2, 2023
Google Public Storage Syk- i-AM
Janet was very informative and available! The process was easy and lots of options for my needs available
April 5, 2023
Google Public Storage Karen Torres
April 3, 2023
Google Public Storage Jennifer Cizdziel
Janet was an awesome help!! Such a lovely helper
April 1, 2023
Google Public Storage Seth Abernathy
Bottom line up front: Do not trust this company to provide fair or equitable treatment to customers. Location: Stafford, Va. Initially a great experience, the right size space, the ease of access, and a reasonable rental rate. However, the reasonable rate changed after the 3rd month (with less than 30 day notice as required per contract), and it jumped considerably. An immediate call to public storage customer service basically ended with tough luck & take your business elsewhere if you don’t like it. This experience demonstrated the company’s underhanded marketing and drive to swindle their customers. What’s worse is that I could rent another same size space at the same location for less than my original cost, but I’d have to switch units. Does that even make sense? Since public storage was operating in bad faith, I took my business a quarter mile down the road to a competitor, and saved $40 over public storage’s rent and got an additional 15 sqft of space. Still had to move the contents to the new place, which is probably what public storage is banking on. That you’d rather pay more than move your stored goods to a new location. I highly recommend any who read this comment to consider other options than doing business with public storage and their poor business practices. Clearly, public storage didn’t care about their customer service or whether they lose customers as long as they can continue to lure in new ones. As a side note, the unit locks are unique to public storage, so you are forced to purchase a lock from them.
April 1, 2023
Google Public Storage Rebecca
Janet was extremely helpful!!! Highly recommend this storage location. Great customer service!
April 1, 2023
Google Public Storage Zackary Duffy
Lady was very nice and helpful especially sense it was my first time getting a unit
March 26, 2023
Google Public Storage Kyle Grady
March 8, 2023
Google Public Storage Krystle Wickline
Great job explaining everything.
March 6, 2023
Google Public Storage Cora Segura
Rental was quick and easy.
March 2, 2023
Google Public Storage Em Best
Jessica was really welcoming, made the process easy ✔
February 17, 2023
Google Public Storage Maria Benitez
Loved it. My visit was nice and easy
February 7, 2023
Google Public Storage John Moorman
Great people Homeowner's Bulk Delivery recommends.
February 4, 2023
Google Public Storage Sis With The Locks
Janet was awesome she helped me with a problem that I had. She was quick and efficient and my problem was solved!
January 20, 2023
Google Public Storage Lori McCarthy
Jesicca was very helpful and bubbly. Great personality. Would come to her again in a heart beat!!
January 20, 2023
Google Public Storage Jesse Meadows
January 16, 2023
Public Storage Sherri Hause
Dose it. Have Heated storage?
January 14, 2023
Google Public Storage Rashawn Stevens
Jessica is AMAZING, greeted me with a smile and immediately helped me with my reservation. She took her time to show me the unit before I decided to get it. Jessica took her time and was very patience, answered all my questions and made sure that I had everything I needed. THANK YOU so much for your great customer service Jessica.
January 12, 2023
Google Public Storage Rod Thornton
Jessica has been so helpful. She showed me the space and made my rental easy. Thank you for your help. Incredible customer service.
January 7, 2023
Google Public Storage Keyjuan Hardy
December 16, 2022
Google Public Storage Jennifer Pasquill
Janet was extremely helpful and knowledgeable, she provided excellent customer service. The process of renting a storage unit was easy and fast.
December 13, 2022
Google Public Storage TheMarinetanker
Janet was extremely nice and helpful with my rental needs. I highly recommend this storage facility, as it is very clean, safe, and is very updated. Also, the entire rental process can be done online in less than 5 minutes. I will definitely use public storage in stafford in the future for any of my storage needs!
December 4, 2022
Google Public Storage Pryde Atanga
Jessica was amazing in every aspect. Very informative, polite and efficient. Got me exactly what I needed and all the information I was not even thinking about. Would highly recommend working with her.
December 1, 2022
Google Public Storage Reggie Lancaster
Sheena was very friendly and professional!
December 1, 2022
Google Public Storage Aaliyah Quillar
Sheena have AWESOME customer service and was very helpful!
November 19, 2022
Google Public Storage Joseph Jackson
Sheena was very friendly and professional and made me feel welcomed! She was also very knowledgeable and I highly recommend this storage facility to others. Thank you Sheena for all of your help!
November 7, 2022
Google Public Storage Tracy Showard
I recently shopped around for a storage unit in the Stafford area. There were a lot to choose from however I went with public storage because one they were less expensive and two they have the outdoor storage units which are definitely more convenient for unloading heavy furniture!! The whole process from reserving the unit to Signing the paperwork and picking up keys was so simple. Manager Janet helped me with everything. She is very knowledgeable and friendly and she got me in and out quick! I definitely recommend going to public storage!!!!
November 4, 2022
Google Public Storage cheryl henry
I had visited this location & was greeted with a pleasant smile and great customer service from a employee by the name of Sheena. She was so helpful with all my concerns and answered patiently all my questions. Good customer service is hard to come by but you will receive it at Public Storage by Sheena!
October 24, 2022
Google Public Storage Anthony Moed
Fair pricing and very good service. The lady at the help desk made the process very smooth when picking a unit.
October 13, 2022
Google Public Storage TheAcidBomber
October 12, 2022
Google Public Storage Sassy C
I visited this location 3 times before I was able to speak with an actual worker. I was shown 3 inside units at this location (Garrisonville Rd in North Stafford). The 1st & 2nd units had issues. However, I did book the 3rd inside unit I was shown. I failed to ask & there was no mention of dolly or hand held carts. When I ask where the hand held carts were kept? I was told there was ONLY 1 cart for the WHOLE storage unit. (ODD) You will need an additional 20-30 mins. To walk through the storage complex to locate the 1 cart. I Will be relocating my items to a more customer oriented location.
October 10, 2022
Google Public Storage Robert Scott
Outstanding Job!! Excellent Customer Service !!!
October 2, 2022
Google Public Storage Christi Huggins
FABULOUS FAST AND EFFICIENT SERVICE!!! Changed to a larger size in record time!! Janet was FANTASTIC!!
October 1, 2022
Google Public Storage Rohee Mendoza
Excellent service
September 11, 2022
Google Public Storage Faheem ul afaq
Awesome checking experience. Janet is great.
September 8, 2022
Google Public Storage Sarah Lenowitz
Employee at the desk was incredibly helpful and kind
September 3, 2022
Google Public Storage Roderick James
Very friendly and nice, Sheena helped me with my email problem and had lots of patience.
August 31, 2022
Google Public Storage Gurman Sandhu
Janet was extremely helpful. Clean units.
August 17, 2022
Google Public Storage Ken robinson
Sheena the site manager is extremely professional and helpful. Her customer service makes the difference
August 15, 2022
Google Public Storage Rebecca Davis
Sheena was awesome! She was very patient in helping us figure out our storage needs. Great customer service!
July 7, 2022
Google Public Storage Manny Aviles
Though I won't be using this facility because our new home is in massaponix, I recommend this place for your needs. Sheena was extraordinarily helpful and explained the entire rental process clearly and concisely. It was worth my time visiting the place.
July 2, 2022
Google Public Storage Fernando Hernandez
Sheena was so friendly and helpful.
June 20, 2022
Google Public Storage Gideon Siler
June 10, 2022
Google Public Storage Chester Allen Jr.
Sheena was very professional, outstanding customer service!
June 7, 2022
Google Public Storage Joel Duarte
She was very professional and extremely helpful.
June 3, 2022
Google Public Storage Shawnita Wilkins
Very helpful and polite...outstanding customer service!
May 17, 2022
Google Public Storage james johnson jr
Sheena was extremely friendly, absolutely professional and we were extremely happy with the service!
May 17, 2022
Google Public Storage Leroy Johnson
Sheena was very helpful and friendly!
May 10, 2022
Google Public Storage Jenn Murphy
Brendon was very courteous, helpful, and knowledgeable! Would recommend renting from him at Garrisonville-PS!
February 9, 2022
Google Public Storage Kamal Afshar
January 14, 2022
Google Public Storage Sharon Washington
Darcy was extremely helpful and pleasant!!
November 11, 2021
Google Public Storage Ashley Adams
Ms. Ana was very helpful from the beginning to the end. It's my first time using storage and she is making it a very good first time experience.
November 11, 2021
Google Public Storage Myra Bell
I would like to Thank the representative of public storage name Ana, she was awsome. very professionnal, patient and kind. She exemplify what good customer service is all about. She made the transition smooth I have been with Public Storage for over a year and she is the reason why I would share my gratitude to all. Thanks Again Ana! Sincerely, Myra Bell
November 8, 2021
Google Public Storage Mr. NonYaBiness
My god the service at this spot is incredible. I don’t remember the young man’s name but he was a real cutie in the office. Anyway, the guy with the glasses and beard went so above and beyond the call of duty to help me out. Kudos!
September 15, 2021
Google Public Storage Mister_Olumpia
So friendly and easy to work with.
September 7, 2021
Google Public Storage Deries Kaywood
Mrs Janet was awesome. She was very knowledgeable, accurate, fast, and friendly. She deserves 10 stars🌟⭐!
August 24, 2021
Google Public Storage Johnny Clement
The staff always helps, thanks Brian
August 7, 2021
Google Public Storage John Brown
This review is based off of my interaction with this business my first time renting a storage facility. It was explained to me that the personnel working the desk or property managers. When I went in to transfer from a smaller unit to a larger one the person was not trained on how to successfully do this. He had to call the district manager who equally was not helpful. Although the property Manager was very nice and professional and equally as frustrated with his system he was unsuccessful helping me complete the transaction that I came there to do. Just look at reviews before you visit this location. And to the owner or regional manager you should really look into making sure your personnel are trained thoroughly
April 7, 2021
Google Public Storage Janet Seibert
Emily was great and very patient with me and took her time. Great job Emily
April 1, 2021
Google Public Storage Peter Kelson
March 22, 2021
Google Public Storage Walterella McNear
Brendon was phenomenal today as always. He was very accomodating with every encounter. I would recommend this location to anyone who appreciates top quality customer service. Thanks Brendon for making life a bit more hassle free when it comes to accomodating our family storage needs.
January 13, 2021
Google Public Storage Jamal Matthews
Emily was awesome. Very informative and got me a great deal!!!
January 12, 2021
Google Public Storage Amy Ramos
I recommend this place . They are nice and helpful.
January 9, 2021
Google Public Storage Mack Stewart
My experience with Brendan was awesome and super easy. I ended up reserving a unit to store my truck (10x20) and it was just a little to small. I asked Brendan if it would be possible to upgrade to a 10x25 unit and he did the paperwork within 5 minutes, to include cancelling my previous reservation. Usually hiccups like this are a pain anywhere else, but Brendan and this Public Storage location are extremely professional and their dedication to the customer surpasses all others. Absolutely use this location!
November 5, 2020
Google Public Storage Jessica Allen
September 21, 2020
Google Public Storage Jim Ball
Decent Storage place, just too expensive for me.
September 2, 2020
Google Public Storage Millissa Thurlow
EDIT to a 5 star from 2. We were contacted by management and our unexpected issues were resolved. I appreciate their willingness to work with us. So upon moving out, we realized there were mice getting into the unit from the adjoining unit. There was rice and decon all over the floor. They won't pro-rate your rent. We moved out on the 2nd, and they had already charged us on the 1st and won't give us a refund for the 29 days we won't be occupying the space. Their pricing is much more than other storage places as well.
September 2, 2020
Google Public Storage Aaron s
Two months in and it has been an outstanding experience so far. I couldn't find prices anywhere comparable to this location within a 50 mile radius. Front staff is great and the manager called to introduce themselves when I made the reservation online. Very happy customer!
August 19, 2020
Google Public Storage Juan Mejia
It’s a nice property to store at , jennifer was very helpful.
August 15, 2020
Google Public Storage Ryan Kelley
Decent place to store your extra stuff. When I first rented my space, there was a problem with the lights... And loading a dark space was a pain. But when I went back a week later, they had fixed it! Good maintenance is important.
July 18, 2020
Google Public Storage Corinthia Albritton
July 12, 2020
Google Public Storage Tatum
July 2, 2020
Google Public Storage D Patton
Safe gated storage facility. They refunded my July rent when I moved out on July 2nd. Thanks!
June 16, 2020
Google Public Storage Essell C
Excellent flexible service given to ensure my satisfaction. I greatly appreciate the time and dedication afforded me to ascertain my rental bay was suitable to my needs.
May 23, 2020
Google Public Storage Richard
May 18, 2020
Google Public Storage Tom G
Rent storage by the month. Excellent personal customer service. Clean with a reasonable price.
April 20, 2020
Google Public Storage Kelsey Poole
Easy to reserve a spot and great customer service. Helpful when I call. Highly recommended for anyone in the stafford/Garrisonville area
April 15, 2020
Google Public Storage Paula Miller-Moore
I wanted to give a shout out to Kylee the manager at public storage on rt 610. We had a few questions and she was able to answer them, she knew her information. Thank you Kaylee for all your help . Rich and Paula Moore
April 3, 2020
Google Public Storage Bruce Benedict
Great Service! Worked with Erica and she was fantastic!
March 2, 2020
Google Public Storage E Cox
We needed a small storage space on an ad hoc basis and looked up online. Found this place and Kylee was very pleasant and made it a very easy process. I was surprised though that we had to purchase the $20 key for keeps. This is probably the only time we use a storage. One should be able to return the key at time of cancellation and get $20 refund. Other than that it's a clean facility and very pleasant staff.
February 28, 2020
Google Public Storage mayra portillo
Jennifer was very kind and helpful with everything I needed, would highly recommend this location.
February 18, 2020
Google Public Storage Elizabeth Shomo
Brendon was helpful and knowledgeable. He wasn’t pushy and was interested only in our happiness with our storage
February 10, 2020
Google Public Storage Joe Smith
I went to my sisters storage unit today with her, I couldn't get the lock/gate to open. Kylee, she came out in the rain and helped us, we were putting the wrong code in. Thanks for having caring helping staff!!!
February 7, 2020
Google Public Storage Mark Erb
Lexus helped me move into my new space, and it was a lot easier than I thought. Thank you Lexus.
January 7, 2020
Google Public Storage Nicole Mercer
Staff was professional and very helpful, and the prices are some of the best in the area.
January 7, 2020
Google Public Storage James Tarply
Jennifer was very helpful, and made moving in easy.
December 20, 2019
Google Public Storage Robyn Marshall
Great customer service . Very nice and professional and rate is very good.
December 19, 2019
Google Public Storage Kelly Allen
Very professional and friendly staff.
December 16, 2019
Google Public Storage Erick Kronquist
December 14, 2019
Google Public Storage Angel Carrillo
Jennifer help me at the best great service ever.
December 10, 2019
Google Public Storage Kristi Coffey
Very convenient location for our needs. Staff was very understanding of our moving needs and were beyond fabulous to work with. We are so happy we are looking into moving our vehicle storage to this location. Incredibly wonderful people to work with.
December 7, 2019
Google Public Storage Flo Fearless
Lexis did a great job today helping me find the most affordable unit
December 7, 2019
Google Public Storage Kelsey Day
Great place! Very helpful and very fast!
November 26, 2019
Google Public Storage Louis Errante
Good people. Needed help and they were there. Would be nice if units had alternate licking options. I am moving out of unit and Need another 20$ lock, seems silly.
November 22, 2019
Google Public Storage Jenny Keefe
Great, super easy process! Definitely recommend!
November 19, 2019
Google Public Storage Random Reposts
November 13, 2019
Google Public Storage Gloworm Pitt
Friendly staff, clean facilities, great location right on Garrisonville Rd and the price is right.
November 4, 2019
Google Public Storage Chanelle Felder
I worked with Kylee at our Public Storage facility and she was great! Very friendly and personable, and set us up in a spacious, clean storage unit. We would definitely store our stuff with Public Storage again!
October 25, 2019
Google Public Storage fredy reyes
Great prize great service and spacious rooms and easy access . Will recomend it.
October 21, 2019
Google Public Storage Gerald Williams
Facility is good, and staff is friendly. Brendon helped me transfer to a smaller unit at a great price, and made it easy!
October 5, 2019
Google Public Storage Holly Shenk
GREAT service, GREAT experience as always - this location makes it as easy and convenient as possible to rent and access a space. Janet is phenomenal - very friendly and extremely helpful!
October 4, 2019
Google Public Storage Joshua Stephens
September 25, 2019
Google Public Storage Jennifer Raydon
This is one place that I would recommend going. We were in a time crunch to leave and while what they tried to do in the end didn't pan out for my family and I they tried to help the best they could for our circumstances.
September 15, 2019
Google Public Storage Janine Williams
Brendon helped us with our storage needs today. He was very known and helpful. He is an asset to this facility. He was easygoing, yet professional. Please keep him at this location so we can do business with him again.
September 10, 2019
Google Public Storage Aimhigher 93
Janet gave us excellent service & helped us find what we needed fast and without hassle. Its a convenient location with Secure gate and storage unit at a great price as well. Definetly reccomend storing your stuff here!
August 28, 2019
Google Public Storage Yvette Nageotte
Janet makes the process of renting a unit seamless!
August 25, 2019
Google Public Storage Timothy Ehrhard
This location is managed by people who care about theircustomers and consider the contract a relationship. I have always veen well treated but more than this they have shown me due consideration that I have never seen before in a self storage location. I've had to use self storage continuously for the last twelve years due to military obligations and this loxation stands out above all.
August 11, 2019
Google Public Storage Brenda Williams
I visited the location today for assistance with my storage needs. Darci showed me around the facility and was very knowledgeable. Darci was able to answer all questions. I left very happy and excited. Thanks Darci...job well done!
August 7, 2019
Google Public Storage Devin Ruhl
Darci did a fabulous job quickly setting up my account. The property appears to be very secure.
August 5, 2019
Google Public Storage Sam Brodowski
Needed to find a storage space for our RV and they were very helpful in accommodating us and walking us to the space to make sure it would fit. Also brought us out to the key pad to make sure our code worked so that we wouldn't show up with our RV and not be able to get in. Great service!
July 22, 2019
Google Public Storage Bill H-R
They are amazing. When our spot became to difficult to park our camper they worked and worked until they got us the most AMAZING spot.
July 16, 2019
Google Public Storage Logan Fischer
Great help in getting me what I needed.
July 6, 2019
Google Public Storage Colton Gilmore
Great service! Jasmine was very helpful and knowledgeable!
July 3, 2019
Google Public Storage Hioueiriya Mohamed
merci beaucoup darci ❤️
June 26, 2019
Google Public Storage Becky Troster
Good customer service. First visit. First rental there. Stay tuned.
June 25, 2019
Google Public Storage Razz Man
My rate has gone up 95% since Public Storage bought the facility from Storage 2000
June 24, 2019
Google Public Storage Bonnie Areas
Mrs. Darci thank you so much for you great help and support, very friendly and helpful
June 8, 2019
Google Public Storage Akemi Randle
June 4, 2019
Google Public Storage Tanya Edwards
Assisted by Jasmine on 03 June 19 at the Stafford location. Jasmine was very friendly and professional, she answered all of my questions. Quickly handled my reservation/ contract in an outstanding manner, excellent employee who needs to be promoted NOW!
June 1, 2019
Google Public Storage Moneka Lyons
Jasmine was great!!
May 20, 2019
Google Public Storage Sondra Jones
Exceptional service with a young lady (Jasmine) with a beautiful spirit and lots of patience. There was something that I did not understand but this terrific you lady continue trying to explain it. I returned two days later and yet again ever so politely Jasmine exercised such restrain and explained what I did not understand until I finally got it!!!! I had the problem understanding but she never gave up until I got it. She is a gem. Thank You Jasmine.
May 20, 2019
Google Public Storage JFM DMV
May 5, 2019
Google Public Storage A. Deveneaux
I had an appointment for a 10'X10' space. Upon arrival, the store associate, Kylee, attended to me. All 10'X10' spaces were sold out so I was upgraded to a 10'X15' for the price for 10'X10. The registration was painless and quick after shown the space. The area is very clean with lots of options for moving accessories. I forgot my dessicant for the storage space and Kylee was nice enough to bring it to me. Great customer service and I will be definitely going here for all my storage and moving needs. Competitively priced with a half off 1st month promo. What's not to love? ;-}}
May 2, 2019
Google Public Storage noellamouno mouno
Darci she’s a best . She go beyond to show me everything I need to know how to keep my stuff save . I recommend her to everyone. Thanks for your help . I really appreciate.
May 1, 2019
Google Public Storage Mary Smith
Janet and Darci were very helpful when I needed to make changes to my account at the North Stafford location.
April 15, 2019
Google Public Storage Blake Adams
Place is great
April 4, 2019
Google Public Storage Georgette Dinsey
Darci showed me all the steps as a new comer in need of a storage place! Very friendly! Thank you!!
April 3, 2019
Google Public Storage Shyla Jones
Great experience! Quick and easy
March 10, 2019
Google Public Storage A Quinnly
Darci displayed excellent customer service. She was knowledgeable and helpful. PS was clean and neat inside.
March 5, 2019
Google Public Storage Sarah Rosa
This place has everything you need! Amazing customer service as well. Thank you Darci!
March 4, 2019
Google Public Storage Denise Burt
Very nice
March 2, 2019
Google Public Storage Smooth Six
Jasmine was very clear and covered all the items when getting my unit. She showed me where it was located in person to let me see and make sure it would work for my needs. The rental process went smoothly.
February 28, 2019
Google Public Storage Brent Molaski
Great service, great price, great location if your living near Rt610. Darci was great to work with. She gave me a full tour on the different storage accommodations available and I quickly found what I needed. The month to month options were great too. Clean, secure, cost effective ...cant beat it!
February 20, 2019
Google Public Storage Edenstone's Reflections
I have to say this is one of the most helpful and efficient storage facilities I've ever used. Darci walked me through every option suited to my needs and found me a great deal. Great customer experience!!!
February 13, 2019
Google Public Storage nadia nausheen
The office was old and small but otherwise facility is clean and well kept
February 3, 2019
Google Public Storage Kori Pierson
This was a very good experience, the property manager was very nice and helpful with our needs. Great place to use if need storage.
January 25, 2019
Google Public Storage Samuel Francis
Outstanding; Spectacular customer service!
January 21, 2019
Google Public Storage DAVID KNAPP
Darci is extremely friendly and helpful. Great prices for storage unit.
January 16, 2019
Google Public Storage Derek Langway
January 14, 2019
Google Public Storage Gregory Arnold
Darci is phenomenal and she gives great customer service!!!!! Explains all the products very well I got three of everything myself.
January 8, 2019
Google Public Storage Shelly Madden
Darci Is awesome, Takes the time to really walk you through set up. Thank you..
December 20, 2018
Google Public Storage Steve Anthony
December 2018 - well, my wife and I underestimated our storage needs and so we gave Janet a call. She made it super easy. She knew we were very limited on time for the day and she had everything ready so that the process of acquiring a second storage unit was ready to go to easily obtain very quickly. Thanks again to Janet!! November 2018:Janet was great and made everything very easy for my wife and I to quickly come in and get exactly what we needed. Thank you so much. Wonderful!!
December 16, 2018
Google Public Storage Kristen Johnson
great storage space, excellent customer service tierra was on duty;she was patience and answered all my questions!
December 5, 2018
Google Public Storage Thompson Gerke
First rate facility and the staff was very professional and helpful. Storage unit signup was super efficient. The Manager, Janet, was awesome!
November 30, 2018
Google Public Storage Chalen Aleong
Really good storage, really good service, and friendly faces! Darci is the best :)
November 18, 2018
Google Public Storage Bella MB
This was my first time visiting Public Storage. Bonnie was on duty and answered all of my questions. She was extremely friendly and made me feel like I was part of her family. I still have to decide what size unit works best for me, but when I do, I’ll come back and rent at this location because of employees like her. Thank you for taking care of my needs, Bonnie. You are great!
November 15, 2018
Google Public Storage Debbra Lewis
November 1, 2018
Google Public Storage Joseph Brito
What can I say about this property and its staff. Janet & Darci. They have been extremely helpful to me since I rented spaces here. They are friendly every time I visit and always extremely helpful. Thanks for your level of customer service, it is noticed and appreciated.
October 30, 2018
Google Public Storage M. W.
October 24, 2018
Google Public Storage Armando Olivares
October 14, 2018
Google Public Storage Catherine Medina-DeVilliers
Lexus and Bonnie are amazing! They were very helpful and professional. Would not go anywhere else.
October 11, 2018
Google Public Storage Todd Cramer
October 9, 2018
Google Public Storage Colleen Cox
Helpful service and convenient location!
September 28, 2018
Google Public Storage Mitchell Tokuoka
Received timely and excellent service. Darci was extremely helpful and ensured I got the storage unit best suited for my needs. Facilities are clean.
September 25, 2018
Google Public Storage Stafford Nutrition
Darci & Lexus are exceptional team
September 25, 2018
Google Public Storage Patty Oshea
Darci and Lexus are knowledgeable, helpful, friendly, and honest. The storage units are clean and spacious with easy access. Best experience!
September 25, 2018
Google Public Storage Joseph Villari
Searched around for a storage unit for quite a bit, before ending up going with the Public Storage on Garrisonville. The facility is top notch and well maintained. Customer service was fantastic - Darci and Lexus took care of us right from go and made the whole process quick and easy. Highly recommended for anyone in the Stafford/Fredericksburg area.
August 18, 2018
Google Public Storage tlove207
Darci was very helpful with all questions I had for her. Very nice, polite and patient!
July 30, 2018
Google Public Storage Clayton Pinson
Easy fast friendly highly recommended Janet was great
July 26, 2018
Google Public Storage Josh Simpson
Worst customer service ever. The online system would not allow me to log in and pay my bill. I spoke with the local representative followed by a customer service representative named Charmaine. They couldn't get it work. Then they told me the only other way to pay was over the phone with a $20 fee. Go somewhere else where the customer service is better and they dont hur you with illegitimate fees.
July 24, 2018
Google Public Storage Shemetria Hunter
Reserving a space was quick and easy. Janet called me right away to set up an appointment, and Emily M. was especially helpful the day I went in to set everything up. Emily quickly walked me through the paperwork and explained everything. She then gave me a tour of the space to ensure it was the right size for my needs. It was pouring raining and she didn't hesitate to walk outside and personally show me how to operate the gate and answer any other questions I had. A++ customer service!
July 24, 2018
Google Public Storage Jennifer Rose
Emily is absolutely incredible, She had my account info pulled up and amount ready to pay before I told her my name,, which is amazing seeing, she hasnt seen me in there since Feb. 2018, anyway she went above and beyond to provide me with the kind of service that makes me, personally return here for my storage and box needs, So if you need to store things then LOOK FOR HER WHEN YOU GO IN FOR YOUR STORAGE NEEDS. HIRE more people like HER YOU WONT REGRET THAT MOVE EVER!!!!!!
July 20, 2018
Google Public Storage Joseph Brito
I have my great things to say about this location and could go on and on, but I’ll condense it into a few bullet points: 1. Janet and Little Emily (front office staff) are extremely warm and customer service oriented. Every time I enter the store they both have smiles and a welcome attitude for me. I chose to rent three vehicle spaces here because they were so interested in finding me the right space and not just interested in “selling” me, like the competitor down the street. Corporate should promote these two or at least give them a raise. 2. This location is so clean. I personally witnessed Big Emily pick up an article of trash once. To me, cleanliness is important. Who wants to rent a space at a place that looks like a dump? 3. This location is extremely convenient. It’s right next to the 95 highway. Easy off and on! That’s for me! 4. This may be the largest PS in this area. I’ve sent two people here to rent and both times they were able to accomadate each party. 5. There’s a WaWa next door. After I’m done with a hard days work and I’ve dropped off my work vehicles here, I’m able to skidaddle over to the WaWa next door and grab an ice cold brew to enjoy at home... so convenient! 6. Seriously, the staff is awesome. With so many companys offering storage these days, these two are the only reason I rented here. Joseph Vets Haul Junk Removal,LLC (540)657-VETS
June 19, 2018
Google Public Storage Ari Del Castillo
Let me just start with saying that this 1 star review reflects my unsatisfaction with the the way one of the property managers handled a particular situation which ended up costing me an extra day of the U-haul rental and hired help. I was greeted my Emily, very nice and courteous. I told her I needed a storage unit ASAP because today was my big moving day. After deciding what unit size would be best for me, we toured the unit and I agreed to sign a lease. Before I left, Emily stated she would leave my unit unlocked so I can start moving in. I shook her hand and thanked her for her time. Later that evening at 7pm, we arrived only to find that our unit was locked and the office was already closed. I’ve called customer service who rendered no help and the only thing I got out of the conversation was “sorry, there’s nothing we can do about it. “ I was disappointed to hear that they didn’t even have a local emergency contact number for the property. I had no choice but to keep the U-haul for an extra day with all our belongings in back. The very next morning, Emily admitted her mistake and did not even apologize for the inconvenience she caused which ended up costing us time and money. I was told the district manager Samuel, could not do a thing for us, not even offer to pay the extra day of U-haul. I was also informed the company could not afford it due to budget cuts. At the end of it all, I was not offered an apology of an sort even after Emily admitted her mistake.
June 13, 2018
Google Public Storage Marilyn Velez
I have been buying packing supplies for the last three months and each time the customer service has been outstanding. The associates go the extra mile to help put the products into my car each time. I recommend this facility because they care about making sure I am satisfied!
June 11, 2018
Google Public Storage John Alexander
Tierra and Emily were very helpful with finding the right boxes to help me with my move.
May 26, 2018
Google Public Storage Mimikaylee ;-;
Emily and Janet are very knowledgible about the property and were very freindly! Thank you girls!
May 17, 2018
Google Public Storage Ashley Lord
May 6, 2018
Google Public Storage Joseph Belcher
The service from the staff is great, they are always so nice and helpful. The property is always clean and organized.
April 25, 2018
Google Public Storage Stuart Shotwell
April 19, 2018
Google Public Storage Gunner Dog
This storage facility has outstanding customer service! Each time I’ve come in, even for a question, either of the two Emily’s have been quick to assist. I recommend using this Public storage for any of your storage needs! Thanks ladies!
April 17, 2018
Google Public Storage Victoria holmes
April 17, 2018
Google Public Storage Sharmaine Randle
Emily and Katie are always really sweet and helpful ..... great customer service ladys❤
March 12, 2018
Google Public Storage Tim Funk
March 12, 2018
Google Public Storage Connor Geary
I came in to purchase some packing peanuts and they had a great deal going on, Katie gave me excellent service and if I ever need any boxes I’ll definitely come back here!
March 7, 2018
Google Public Storage Kevin Jones
Shout out to Katie @ Stafford property!! Awesome customer service, made the process to rent the storage needed very easy! Wonderful front office approach.. Thanks Katie!!!!
March 5, 2018
Google Public Storage Josh Parsons
I have a storage unit there they have great customer service and awesome people especially Katie 😁 she's awesome
February 24, 2018
Google Public Storage Xavier Warner
Natalie, and Emily had such great costumer service. They were so polite and went up and beyond to deliver.
February 19, 2018
Google Public Storage Mike Fassler
I recently rented a trailer parking space from this location on Garrisonville Road in Stafford. Natalie and both Emily's were wonderful to work with. They accommodated a change in my appointment to check out the place, let me verify that my trailer fit into the parking space properly before signing the contract. They were all very professional and knowledgeable throughout the entire process! All three of the office personnel that I dealt with were clearly interested in developing and maintaining a good relationship with a new customer, and helped me out with all the information I needed to get the ball rolling. I highly recommend this location for personal or business storage or parking needs, and know that this business will flourish with the type of office management they currently have! These days, excellent customer service (like I received from Natalie and both of the Emily's in the office this week) is a rare gem to find, and I fully appreciate it! Thanks to all three of you for a superb job well done!
February 11, 2018
Google Public Storage michele taylor
Overly priced. Gate was open for a few weeks due to it being broken so anybody could get in there 24-7. They make you purchase their key lock as well as insurance. Our bill has gone up from $5-$15 every month and when you ask about it they know nothing and tell you it hasn't....even though your charges are on your bank. Find a mom and pop storage!
February 3, 2018
Google Public Storage Gayle Mark
Natalie was very polite and professional. The spaces were clean and well maintained. The price are the lowest in the area. Thank you Natalie
January 31, 2018
Google Public Storage Sarah Stephenson
I am giving this location a 5 star review based solely on the customer service that I received from Natalie. She was exceptional in walking me through the contract and going above and beyond answering my many questions.
January 20, 2018
Google Public Storage Alex Morales
Always here when you need storage.
January 19, 2018
Google Public Storage Oratic
Great customer service, Natalie and Emily are great. The facility is nicely maintaned and I feel very welcome there.
January 8, 2018
Google Public Storage Taylor Robertson
Great employees! Natalie was amazing and everything was perfect for us!
December 26, 2017
Google Public Storage Kendra Sullivan
Seamless transition into our new storage unit that was handed by Emily P. She was professional, efficient, hospitable and personable. Made for a very uncomplicated process.
December 21, 2017
Google Public Storage Diana Lynn Rodriguez- Rivera
Emily was very good at explaining the whole contract. I pulled a hamstring and she was so nice and went and got the golf cart even when I told her I was ok to walk. She was very concerned about my pain. Very easy to talk to. Thank you so much
November 15, 2017
Google Public Storage Emily Estremera
Had a very easy to follow and informative break down of what the establishment provides. The employee that greeted me on my inital inquiry was very friendly and helpful. On my follow up visit it was the same, locking in my unit to complete the necessary documents was a breeze! Overall customer service was superb! I will make sure to pass on this location to anyone I know that may be looking for a storage unit. Thanks again, Emily!!!!!! (11/10/2017 visit)
November 12, 2017
Google Public Storage Alyssa Harmon
This establishment gets 5 stars in my opinion because despite the internet being down, Natalie and Emily did an awesome job helping me and delivered amazing customer service. These two are a great team!
November 1, 2017
Public Storage Joan Haggard
Is there a contract length? Thanks.
October 11, 2017
Google Public Storage T Bell
Outstanding customer service. Very concerned with ensuring my needs were met. Very efficient and knowledgeable.
October 9, 2017
Google Public Storage Nichole Collins
Natalie was great. Very helpful. Took care of all needs.
October 9, 2017
Google Public Storage Courtney Correia
Needed a short term storage solution. This place looks small from the road, but can fit tractor trailers. The staff is friendly and easy to work with.
September 21, 2017
Google Public Storage steve burnett
Emily P. saved the day, and fixed what was a big problem. Well done, Emily!
September 8, 2017
Google Public Storage David Castine
I had the pleasure of working with Natalie today as she helped me select a unit as I begin to prepare to move. She was very pleasant, personable and professional through the entire experience. Thank you for your help Natalie, great job! David
September 8, 2017
Google Public Storage LWM
Natalie and Sydney were very accommodating with a move from Rockford Il to Stafford Va (across country). Got us set up with a storage unit and a parking spot.
September 7, 2017
Google Public Storage Kimberly Richardson
Moved to the Stafford area from another state with a large amount of items to store which caused an issue with Public Storage. Public Storage has an overnight parking policies in which a truck cannot be parked overnight until it can be picked up by the moving company. Since the company I used to transfer my items parks a truck until the next working day this caused some issues and concerns. I spoke with Sydney about this dilemma and the circumstances. She was determined that we could make it work and thought out of the box so when the truck arrives tomorrow there will be no issues. Moving to another state has enough rough roads, to worry about how to coordinate the delivery of your items is a whole other angst. I am very appreciative of how Sydney took control to find a solution. She definitely went above and beyond her role and it is greatly appreciated!!
August 20, 2017
Google Public Storage Andy Cooper
August 16, 2017
Google Public Storage JOO HOON SUNG
Sydney was very helpful and polite! Thanks again sydney.
August 8, 2017
Google Public Storage James Cox
I don't recommend using this place. The staff is far from friendly, and very sarcastic. They were unaware of how to add up a prorated lease and not professional on the day of pay. THEY WILL TRY EVERYTHING TO GET MORE MONEY OUT OF YOU ,even after you've vacated
July 2, 2017
Google Public Storage Traciaa Mosby
Natalie thank you great customer service keep up the good work!!!!
June 15, 2017
Google Public Storage A K
Very good experience. Manager was very friendly and professional. Showed me several available lockers. Once I made my decision and arrived with a carload of items to store, she tracked down the dolly and propped open door for me. Would definitely lease space from here again.
May 4, 2017
Google Public Storage Christopher Spiller
Shay is such a good person she found an expensive flashlight I had left behind on a visit and kept it safe for me until I came to retrieve it. See I didn't realize it was there until I talked to shay who told me she found it and returned it to me. She didn't have to tell me she found it but she did. That's what I call trust worthy! Great job shay!
April 6, 2017
Google Public Storage Tajh Phifer
March 19, 2017
Google Public Storage Pangoro666
Aaron was great. He assisted me very well. Upon arrival I was explained everything I needed to know and squared away in under 20 minutes. Such fast awesome and affordable services. Definitely on my list of suggestions.
February 20, 2017
Google Public Storage Antonio Contreras
Bit of bait and switch due to website not being up to speed with location sizes, in particular for parking. DON'T sign lease until you are 100% satisfied that the storage fits your need and that PS has no objection. Even resigning a new agreement the same day carries additional set up fees, or risk losing the internet discounts. Caveat emptor.
January 30, 2017
Google Public Storage Sarah Hudson
Shay and Anthony were very accommodating and friendly. I was able to come into the Public Storage Office later than my scheduled appointment yesterday to sign the rental paperwork during my moving day. It only took about 10 minutes to go over the paperwork, and any questions that I had were answered right there. Then we moved our things in, and we were in and out in about 45 minutes. The only feedback I would offer is that it would be nice to have a few more lights outside the units. I had to go back that night because some essentials were accidentally packed in my unit, and it was pretty dark back there! The property is fenced in so I wasn't really worried about security, but it would be reassuring if there was a little more light. Overall, great experience! Thank you Shay and Anthony, for providing a little stability in an overall stressful day full of commotion.
January 12, 2017
Google Public Storage Krystle Morcilio
Shay and Aaron are the best! So friendly and knowledgeable. :)
December 26, 2016
Google Public Storage larry kenneybrew
My experience at this location has always been great. I remember Shay from when I first started renting here. Months has past and she has become more efficient and courteous than the first time I saw her. I now have a second unit. Other staff assisted while displaying courtesy and aprofessionalism.
November 29, 2016
Google Public Storage Leonard Galasso
The rent will keep creeping up. My rent has changed 3 times since I started my rental at this facility. All of this in under a year. My bill just slowly creeps up a few dollars every couple of months. Also they do not have a size that you were required to get their insurance. And beware that while I was storing items at this facility the roof caved in on my unit. After this happened and I called management I receive no phone call for 3 days. Nobody seemed to care that this happened. Horrible business practice at this location. They can call me anytime to discuss and so can anyone else for that matter. I will tell you exactly what happened.
November 27, 2016
Google Public Storage Karen Lewis
Great customer service. I would recommend this facility to everyone. Shay was a great help
October 9, 2016
Google Public Storage Mich'aella Cox
Shay was great! She gave excellent customer service and I can't wait to refer this place to other friends!
October 8, 2016
Google Public Storage Mohammad Ayub
Shay was amazing with great customer service. She is a storage expert and I wold definitely recommended anyone to see Shay when renting a storage unit. Even though she was busy with a lot of customer she welcomed me in when I walked in to the store. Great customer service. 👍🏻👍🏻👍🏻👍🏻
October 8, 2016
Google Public Storage Cory Gross
Shay was very customer friendly. She was very knowledgeable of all prices and policies. The transaction was smooth.
October 7, 2016
Google Public Storage Mary Heard
Just wanted to give a shoutout to Shay for assisting us in our move-out this past week. She was courteous, kind, and helpful in explaining the "exit" process and then was very prompt with the paperwork once we were finally finished. Would recommend this facility if you need a place to store your things!
October 4, 2016
Google Public Storage Antionette Williams
Shay was very professional and with assisting us with obtaining a 10×10 storage unit.
September 27, 2016
Google Public Storage Antonio Waters
Great customer service, the staff was friendly, courteous, and extremely helpful.
September 27, 2016
Google Public Storage Michael Gray
James and Shay were great! I moved out of my place and an hour after moving out I was able to move my stuff into here. They both helped me get the perfect storage room and help me get a damp check for the clothes o stored. I recommend Public Storage to anyone!
August 29, 2016
Google Public Storage Nicholas Stepien
Great polite and knowledgeable staff, Maria was fantastic. Best price in the area, a very clean and organized facility.
August 28, 2016
Google Public Storage Terrie Trip
Shay answered all my questions over the phone - very friendly. When I arrived Maria showed me as many units as I wished to see, from units with drive-up access to indoor units that were climate controlled. After I decided which unit I wanted both Maria and Shay answered more questions while they handled the paperwork and even gave me advice and made suggestions to help me with the process. They could not have been more considerate and helpful. The facility appears clean and well-kept. I feel comfortable with leaving my things in this facility.
August 6, 2016
Google Public Storage Xena W. Princess
Storage facility is great but their billing system is not at all helpful. If you have a new account the bill won't appear on-line so you can't pay your bill electronically. You actually have to go into the facility to pay directly. With a busy move this extra step is totally inconvenient.
July 2, 2016
Google Public Storage Sheyla Boscana
June 9, 2016
Google Public Storage Dolly Pistolest
Shay and Maria helped me with renting my first storage unit and answered all my questions. I would definitely come back to public storage with dealing with awesome customer service such as I received.
June 5, 2016
Google Public Storage Cee Kend
Professional and friendly staff. Shay and Rae were very helpful.
May 25, 2016
Google Public Storage April Battiste
Great people!
May 15, 2016
Google Public Storage Kasey Smith
I had Shay as my storage assistant, she was very helpful and sweet. I really appreciated her help :)
May 5, 2016
Google Public Storage Sue Brown
Shay was very helpful. Friendly staff, clean facility.
April 25, 2016
Google Public Storage Terry Kunneman
I did my research and weighed a lot of factors including location, cost for the specific arrangement offered, and customer service. This Public Storage location came out as a clearly superior option. Then when I went in to claim my rental space, I was pleasantly surprised by not just the great customer service, but the employees' professionalism and efficiency in conducting our business. It's impressive! Bottom line: great convenience and value here.
April 17, 2016
Google Public Storage Robert Patrick
Shay was very professional and courteous today. She ensured that all my needs were met and all my questions answered.
April 15, 2016
Google Public Storage Chelsea Pettis
After trying to assault the poor girls with a pen, they were more than helpful with assisting me with handling my company invoice. Shay and Ray helped me from beginning to end with great customer service all the way through.
March 24, 2016
Google Public Storage Jason Hall
Shay and Ray are awesome. Great customer service.
March 6, 2016
Google Public Storage KJ
Shay is very helpful here and very pleasant to deal with. The prices can't be beat would highly recommend
March 5, 2016
Google Public Storage Terence Smith
Shay and Ray are absolutely the most helpful and courteous individuals ive have every dealt with at any storage facility. Their customer service is head and shoulders above anyone elses
February 20, 2016
Google Public Storage Karen Hall
This is a well run storage facility. The office staff were very professional and friendly to us providing a guided tour of the facility and explaining how things work with great thoroughness. The facility appears to be very secure and well maintained and I would recommend it.
January 29, 2016
Google Public Storage Kathleen Pulley
Great customer service, the employees were great and I would suggest them to everyone who needs storage space
December 12, 2015
Google Public Storage Kelly simons
I had an awesome experience with customer services. It was well manner conversation that you don't see these days. I was making an account on my aunt's the representive named Shabanna or shay was a delight, awesome and perfect. She helped me and my aunt a lot . I recommended everyone to use this company.Ask for shay she will help you a lot.
December 10, 2015
Google Public Storage flakeat
Ray and Shay where great! They helped me find a good storage solution that fit my budget and requirements.
November 27, 2015
Google Public Storage Lindsay Reid
The customer service reps were always very friendly and helpful, and if we ever needed help or clarification they were there and helped us out!
November 22, 2015
Google Public Storage Steven Weigert
Shay was very professional and knowledgeable. Process took approximately 15-20 minutes. Also a very clean facility.
November 20, 2015
Google Public Storage Michael Gathers
Great place. Great employees shay and ray was great
November 19, 2015
Google Public Storage Rob Pike
Ray and Shay were very helpful and friendly. Fantastic service and a nicely kept facility. Thanks a lot!
November 18, 2015
Google Public Storage Smplegrl Smpledream
Great customer service, had a billing error corrected "with a smile!" We were also able to change spaces immediately when we realized that the first space didn't suite our needs. We've been happy customers for over a year!
November 17, 2015
Google Public Storage Charles Smith
Great service on time
November 16, 2015
Google Public Storage Lisa wahdedi
I was really not sure what size of a unit I needed. The girl at the front desk help me find the right size within minutes. She was wonderful girl and a great help. She was new to her job but to me she looked like a pro
October 22, 2015
Google Public Storage Jo Ann Ball
Very Clean! Great Security, great personnel, Need Help getting door open... It was just me... Help came immediately... Awesome Attitude with a "Smile!" Which is almost extinct today. Thank You Team @ Property 25869...Garrisonville Rd Stafford, Va
September 17, 2015
Google Public Storage Rene Rzeszotarski
Marianne provided great customer service. This was one of the best experiences I have received in years!
August 29, 2015
Google Public Storage Trinidad Padarathsingh
Awesome service every time I go in the office
August 29, 2015
Google Public Storage Wendy M
The facility is clean, prices are great. The best part was the customer service. The onsite manager Johnnye is fabulous. She is friendly, and very helpful. She provided the best customer service experience I have received in years!!! Johnnye is a gem an asset to the company. I never expected to have such a great experience while renting a storage unit.
August 15, 2015
Google Public Storage Tim LaPlante
Customer Service was frigging amazing. Definitely worth renting through here
July 12, 2015
Google Public Storage brittany kay
June 17, 2015
Google Public Storage Nikoe Green
June 15, 2015
Google Public Storage Paul Morton
Johnnye was very nice and was able to answer all my question I had for the day
June 15, 2015
Google Public Storage Lisa Kienast
Great Service as always. Thanks
June 1, 2015
Google Public Storage Jermell Anderson
Excellent customer service Johnnye. You were very helpful.
May 19, 2015
Google Public Storage Samantha Berntson
I had a great experience here! Johnnye was especially helpful and was always available to go the extra mile! Thanks again!
May 18, 2015
Google Public Storage Sasha Mace
May 1, 2015
Google Public Storage McKinley Bowman
Johnny and Natasha are topped notched employees. They are very polite and informed.
March 13, 2015
Google Public Storage adam ciarpello
The nicest people I have ever ran across!! I'm sure they don't get paid enough but my experience here at public storage was Awsome!!!
March 12, 2015
Google Public Storage Victoriano Fuster
I have had the pleasure of renting multiple spaces at this Public Storage location. Johnnye and the rest of the team provide a great customer experience every time! They are very accommodating and just nice folks to do business with. My experience couldn't be better and I have recommended the location whenever I can. Thanks!
March 9, 2015
Google Public Storage Monica Santiago
Johnnye was amazing! ! Very helpful and so polite! Best customer service! !
March 5, 2015
Google Public Storage Derek Zacharias
Great staff, super friendly and very willing to help!
February 25, 2015
Google Public Storage Chris Sams
Had a great experience...Natasha was very helpful and a pleasure to work with!!!
February 24, 2015
Google Public Storage rick fiori
A quick note: I recently had a need for storage and choose this location due to the very helpful staff. Johnyee, was very helpful and spent a few minutes discussing my storage unit size options. I relied on Johnyee's experience and she was right. I did get all my stuff into the correct size unit saving me a ton of money as this will be a long term rental. Thanks so much
February 23, 2015
Google Public Storage Elijah Inoa
we are a military family that moves a lot, i went in to buy a few boxes because we had a few items we forgot to pack. A girl named Natasha helped me and was super friendly and knew exactly what she was doing when i explained what kind of items i was packing she knew exactly what sizes i needed and how many i would need. if it wasn't for her i would've gotten the wrong boxes and probably would've gotten too many. i have already recommend this store to a few of my friends and would definitely recommend it to anyone else.
January 27, 2015
Google Public Storage Michael Amos
I recently rented a storage unit from the Public Storage located at 521 Garrisonville Rd. in Stafford, Va. I initially selected a small unit, just to find that the unit was not large enough to accommodate the last of the home furnishings that I could not fit in my new home. Johnnye and Natasha were more than understanding and assisted me in finding a larger unit. The Public Storage team was very courteous and professional in the way they conducted business. And although the location was just being renovated from Storage 2000 to Public Storage, the team didn't not let the transition stop them from delivering superior service. For my future storage needs, I will use Public Storage. I know I'll be well taken care of and treated with respect and dignity. For outstanding customer service, I recommend The Public Storage Location on Garrisonville Road in Stafford,VA.