Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 521 Garrisonville Rd, Stafford, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 46/moSmall 5'x5'- ground floor
- inside unit, rollup door
$ 46 /mo $ 50Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 50/moSmall 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 50 /mo $ 55Best Price Label+ one-time $29 admin fee1 unit left! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 103/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 103 /mo $ 108Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 127/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 127 /mo $ 133Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 143/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 143 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 169/moLarge 10'x15'- ground floor
- inside unit, rollup door
$ 169 /mo $ 190Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 170/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 170 /mo $ 179Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 171/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 171 /mo $ 180Best Price Label+ one-time $29 admin feeHurry! -
10'x16'Online only price$ 176/moParking 10'x16'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 176 /mo $ 185Best Price Label+ one-time $29 admin fee1 unit left! -
12'x20'Online only price$ 177/moParking 12'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 177 /mo $ 193Best Price Label+ one-time $29 admin feeHurry! -
10'x25'Online only price$ 185/moParking 10'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 185 /mo $ 201Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 203/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 203 /mo $ 228Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 221/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 221 /mo $ 248Best Price Label+ one-time $29 admin fee
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10'x19'Online only price$ 315/mo
Large 10'x19'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 315 /mo $ 331Best Price Label+ one-time $29 admin fee
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12'x40'Online only price$ 316/moParking 12'x40'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 316 /mo $ 376Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 332/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 332 /mo $ 349Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 342/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 342 /mo $ 359Best Price Label+ one-time $29 admin fee1 unit left! -
15'x15'Online only price$ 402/moLarge 15'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 402 /mo $ 422Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 418/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 418 /mo $ 513Best Price Label+ one-time $29 admin fee
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10'x29'Online only price$ 442/moLarge 10'x29'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 442 /mo $ 543Best Price Label+ one-time $29 admin fee1 unit left! -
15'x20'Online only price$ 575/moLarge 15'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 575 /mo $ 706Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near Stafford
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At Public Storage, You'll Always Find...
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Reviews ( 414)
I love this storage place. I feel safe with items stored here. The employee there is always professional courteous helpful. They are always able to answer any questions or concerns
Sheena was fantastic in our endeavor to open up another storage unit. She is extremely professional and super nice, very knowledgeable. We will do business with her again.
Sheena at the a Public Storage on Garrisonville Road is Exceptional. She has been super friendly and very helpful. Thank you Sheena for your help!!
sheena was very helpful and professional!
This is my first time coming to visit and I met Carmen one of the employees in the office she was super nice and respectful and very helpful. Came in to see some sizes and she showed me around and gave me all the information I needed to rent a unit here. It’s very clean and easy.
Carmen is one of the best sweetest person I ever meet at this property. She was very respectful and understanding helping me all the way with the process of renting a unit for the first time with public storage.
3/23/25 1:55 pm. I came by their office. The door was locked. I knocked on the door. A very unhelpful young lady came to the door and said she was on break and that I would have to come by later 😔 Just a suggestion. If your employees can't be distributed during break you may want to have 2 employees on during break.
Sheena is very professional, helpful and friendly. She made my whole experience easy and explained everything completely.
Sheena was super sweet and answered all of our questions! Definitely recommend this site for anyone looking to rent a storage unit.
Sheena was so professional and very helpful, she showed us different options that better fit us, highly recommend working with her to get your storage units here!
Sheena always provide me with the best customer service and is always very helpful!
Great customer service, quick, and attentive. Sheena is amazing!
Sheena was friendly and explained everything to me clearly. She was very helpful.
Sheena provided me with the BEST customer service. She comes HIGHLY recommended!
My experience this evening was immaculate. Sheena was patient, a wealth of knowledge and overall very friendly! Thank you for the great service!
Sheena was very nice and funny and very informative. The best consumer service.
Good place to park & store
Sheena always provides me with the best customer service, always attentive to her customers!
Sheena was amazing, excellent customer service!
Sheena gave outstanding service thank you
Sheena customer service was WONDERFUL, highly recommend!
Sheena was extremely helpful and always professional.
Sheena was super helpful in helping us select the correct space for our needs. She was very friendly and professional!! Highly recommend.
Sheena was awesome in helping me setup rental and advise on the space required based on my needs. Ask for Sheena!!
The manager Sheena is a doll. She's so sweet and helpful. Always greets me with a smile. Any issue I have, she always finds a solution. 10 Star employee.
Sheena was such a great help! Ver friendly and professional, would highly recommend!
The entire staff at this location have been extremely helpful, knowledge, and super patient. Sheena is a wonderful lady and surpasses the expedations of customer service. I recommend this location for their cleanliness, available units and attentive personnel. Top notch staff!
Sheena was ammmaaaaaaaazing with helping me get a good unit and I highly recommend this facility to anyone looking for a storage place
Sheena was very nice and helpful
Sheena was super helpful, showed us around and worked fantastically to get everything we needed!!
The best service people in the DMV
Sheena provided me with great customer service and was very knowledgeable and friendly!
SHEENA was delightful, experienced and knowledgeable. Very helpful! Will be back!!
Sheena always provides the best customer service!
Great customer service by Sheena and she is a very kind person and she walked me through to get me the right storage space I needed.
I appreciate your assist each and every time I come in, you are always helpful and answer all my questions. Thank you for your support and assistance. Have a blessed day. Sheena
Sheena, Courteous, knowledgeable and professional.
For a few years I have had 1-3 storage unit(s) with Public Storage on Garrisonville Rd., Stafford VA. so I have some experience with this site location. Sheena has always been easy to reach, and, on one particular occasion when I really needed her assistance, she was very helpful. Always has been very pleasant, straight-forward, efficient. I recommend Sheena, and this site, very highly.
Awesome customer service provided by Sheena.
Sheena was very pleasant dependable and helpful!Thank you so much
Sheena's customer service was OUTSTANDING!
Sheena is a true professional and was very helpful with explaining the process and was available to help me with additional questions. Sincerely James Webb
Nobody was at the building to open the door while I just bought my rental and the store was open during the store hours. Door was locked and literally nobody to contact to getting my key to open my rental to put my things in. I even called customer service, couldn’t get a hold of anyone. I see this isn’t the first review on this so if you’re just gonna go on break or just leave, leave a note or something saying how long you’ll be gone. My partner and I had things to do this day and this was huge inconvenience because we didn’t know what time the person would be back. Currently still waiting as I type this. Unacceptable as a business, this was my first time even here and it’s just not a good look. Really unprofessional all you have to do is just wait by the desk.
Honestly the best service I’ve ever gotten. Sheena did an amazing job breaking everything for a first time customer.
I was presented with amazing care from Sheena. It was a beneficial encounter, where she was very nice and helpful. She assisted me with ease!
Hi, I received phenomenal service from Sheena. She was very understanding and respectful! She communicated well and catered to my needs.
Amazing customer service! Sheena did a great job explaining to me about what would be a best storage space for me at a wonderful price. She’s very knowledgeable and the property looks so put together under her care.
Always great customer service provided by Sheena!
Sheena provided great customer service, will use them again!
Recently I stopped into get information about renting a storage space. The manager Sheena was extremely helpful and gave me more than enough information to make my decision to select Public Storage as my choice for storage.
I definitely recommend this location.
Sheena was amazing. She informed me of every items I inquired about and assisted me with the best deal. She did an amazing job!!!
Sheena is amazing! Guided me through the setup process and answered all the questions I had. Would recommend this to anybody in need of a storage solution
Great service from Sheena!
Ms. Sheena is amazing and very patient. Highly recommend!
I want to give praise and thanks to Sheena for going above and beyond to assist me in my time of hardship. She is an angel on earth and deserves to rewarded for outstanding customer service.
Sheena was a great help with transferring to a bigger storage made it fast and easy
Sheena was very friendly and professional, best customer service!
Sheena was amazing! Very knowledgeable and accommodating to my specific needs! Thank you so much for your patience and assistance. Definitely recommend
Sheena customer service is always OUTSTANDING!
Sheena is amazing! Super helpful and knowledgeable. She walked me through all my questions. She has an awesome attitude. Her customer service skills are impeccable.
Sheena was great to work with today. She was fast and efficient. She was trooper thru the hurricane rain. Great customer service.
Sheena was super helpful and great at helping us with our storage needs. She seems like she is the most knowledgeable when it comes to the propery. Great experience
The property manager, Sheena is amazing. Very helpful, knowledgeable, and personable.
Sheena always provides me with great customer service and is always very friendly!
Sheena has the best customer service ever, she's always very helpful and knowledgeable and is always there for me when I need her!
Sheena was very helpful
H O R R I B L E !!!! EVERY time I come here they’re never open and NEVER open on time. Their hours are 6am-9pm. If thats incorrect then fix it. I just pulled up at 9:25a and the door is still locked. The woman decided to open the door and tells me I have to wait because “I just got here , we don’t open until 9:30” Sooooo why doesn’t the website state that? Nowhere on the site, Google or the building door does it indicate they open at 9:30a. Now it’s 9:30 and she’s not even at the desk, door STILL locked. Mind you this is the same woman who got a whole attitude when I came once before because she had just went on break and was mad because people were coming in after she voluntarily opened the door. NOTHING was on the door to indicate she was on a lunch break.
I love the public storage located on Garrisonville Road. Sheena is always polite, professional and easy to work with. If a customer needs help, Sheena always makes herself available to provide a solution.
I've used Public Storage in another large, metropolitan area and this location is the best by a LONG-SHOT! Ms. Sheena (the property manager), Tiffany, and Jackie are ALWAYS friendly and extremely professional. Additionally, the premises is always clean and organized. I really appreciate how they value their patrons and it makes Public Storage as a brand shine.
Tiffany was great! She is friendly and very knowledgeable about the units and she was patient in helping me find the perfect sized unit.
Sheena is always very friendly everytime I visit this location, she is the only reason why I keep my spaces here.
Sheena is always very friendly and professional!
Sheena and Tiffany are very professional and friendly!
Excellent service and very pleased with the unbridled help and responsiveness.
Easy, convenient access, would highly recommend.
Thanks again, Sheena for everything!
Awesome service from Sheena! Thanks!
Sheena was amazing with helping me navigate my rental space. I have been a multiple time renter at this location and she was by FAR the most helpful and nicest of any of the staff I’ve interacted with here. I’d give more stars if I could!
Sheena has been excellent with my storage rental
Sheena was very polite and helpful with such wonderful customer service!
Sheena was very helpful..thank you for your service.
This is the way it's done!
Sheena was a pro,...thanks!! Friendly, helpful and got my reservation handled quickly despite tech issues connecting to the reservation system. Love the location and outside accessible units which some of these places don't seem to have any more. With several choices for storage within a short distance on 610 in Stafford, VA, Public Storage is highly recommended.
Sheena was very professional, her costumer service was helpful
Sheena is one of the best property managers i have interacted with. She is very professional and accommodating. Definitely recommend for your storage needs
Sheena was wonderful patient and accommodating our needs. Rented a small unit and needed a bigger one and just like that we were in. Would give 10 STARS IF AVAILABLE!!
Sheena has the best customer service. She was very knowledgeable and helped me save money. Great customer service is hard to find today and Sheena provided phenomenal customer service and was very friendly and made me feel welcomed!
Sheena was very helpful as usual, great customer service!
Sheena was very knowledgeable and professional!
Sheena was very pleasant and professional, thanks for your help!
Sheena is very professional and has great customer service. Mrs. Davis
Sheena is always so helpful and friendly!
Sheena’s customer service is outstanding!
Ms. Sheena is Fantastic!! She always advocates for her customers and is so pleasant to work with. I look forward to working with her to resolve any issues swiftly. We're her number 1 fans & customers. Excellent leadership & customer service 👏🏽 She's a keeper!
I have multiple units at this location. Sheena went above and beyond to help me in a pinch. She has great communication skills, is super knowledgeable, and customer service is top tier 👌 Thank you Sheena for all your hard work!
Sheena has such wonderful customer service and very friendly, thanks again.
Exceptional Service and Secure Storage!
"I recently rented a storage unit from Sheena Public Storage and was thoroughly impressed with the service and facility! The staff was friendly, helpful, and went above and beyond to ensure my needs were met. The unit was clean, dry, and secure - I felt confident storing my belongings there. The prices were competitive and the location was convenient. I highly recommend Sheena Public Storage to anyone looking for reliable and affordable storage solutions. Keep up the great work, Sheena team!"
Sheena was great and very helpful would rent again
Asheena was a friendly professional that helped get everything straight and set. Thank you!
Sheena is always very helpful and always professional!
Sheena was great. Thanks again!
Sheena was extremely kind and helpful! She took the time to show me the unit, explain how everything works, and took the time to answer my questions! 10 stars all the way!
Sheena was awesome. First day, this place seems awesome to work with, looking forward to long term positive experience
Sheena really helped us out on a Sunday she was a life saver. Helped get our spot all figured out! Great person
Sheena was absolutely fantastic!!! Made the experience much easier!!! Ask for her by name. Great customer service!
Sheena was very helpful and professional, thanks again.
Sheena always go above and beyond to help me with my storage needs, she’s a great asset to Public Storage!
Sheena always have great customer service, thanks again!
Thank you, Sheena, for all your help today. You have made my Public Storage experience easy and painless. You understood exactly what I needed. Thank you again.
Sheena is always very professional and friendly.
Sheena was awesome
Sheena was so incredibly helpful and made everything so easy to understand! Especially like the app and not having remember entry code. Fantastic experience!
Sheena was very pleasant and helpful. Thank you so much.
Sheena always have great customer service and very helpful!
Sheena was very friendly and knowledgeable, great customer service, thanks again Sheena!
Sheena saved me. Pouring rain...and a dog that was upset from a 7 hour drive. Got me in and took care of me in 15 minutes.
Great staff,Great assistance..very professional n understanding.
Jessica’s customer service was phenomenal. She was very patient, answered all my questions and was very kind. I definitely recommend this location. She is so helpful. Thank you for your help hun.
Sheena was so helpful and friendly. Enthusiastic and so willing to assist me with my needs.
The price increase on these units are crazy and very constant!! The only bright side is the caring attitude we receive from Ms. Sheena. She can’t control the crazy price increases, but she is always willing to assist us with any storage issues. Thank you Ms. Sheena for being a positive asset.
Sheena was very helpful. She is very personable. Definitely makes being a customer of public storage great. Thank you!!
Sheena customer service is amazing, thanks again for all your help!
Sheena provides the best customer service.
Sheena is AMAZING! Every time I go to my storage she is there to greet me and ask if I need assistance in any way Honestly, Sheena is the only reason I keep my space at Public Storage!
Sheena have AWESOME customer service and a wonderful personality. Thank you Sheena for all that you do!
I had such a great experience with Jessica. She went above & beyond to help my needs. She’s such a warm heartened person & spoke very well for herself ! such a pure-hearted soul.
Convenient functional storage, straight forward contract
Sheena is the best! Her customer is exceptional 👏🏾
Sheena was very pleasant and kind! I truly appreciate her working with me. Garrisonville Rd.
Mo
Sheena was amazing.. thank you.
Thank you Sheena for your help. You was very helpful.and thank u for helping my mom she was very happy.
Oh yeah, I gave Sheena five stars because she's that and much more. This why my card decided this day it wasn't going to work. Sheena took time to assist me. When that's her job, but it is her character.
Excellent service and pleasure to deal with Sheena! Great assets for public storage!!
Sheena did a fantastic job helping me out! She was professional and efficient. Highly reccomend!
Sheena is always very friendly and helpful!
Sheena did an amazing job setting me up. My situation makes things complicated sometimes, and she made it sooo simple for me.
Terrible customer service… waited for someone to arrive for more than 30 minutes in the office. For the prices you pay for storage there should be a better level of customer service. Complete money grab at the end of the day. I would recommend any other storage company over this one. I would even recommend a box on the side of the road more than these guys.
Sheena got me in and out in no time! Thank you hun!!!!
Wonderful place. Sheena was awesome.
Sheena was such a pleasure to me she was so friendly and helpful!! Thank you!!
Mrs. Sheena was very helpful and informative.
Sheena was incredibly polite and knowledgeable. Overall best experience with a storage facility. They called me in a timely fashion and met my needs.
Great service, great personality, and true professional.
Property manager Sheena was very professional, knowledgeable and helpful in support of my storage needs.
THE MOST AMAZING SERVICE!! THANK YOU FOR EVERYTHING.
Sheena was a great help! Professional.
I had the pleasure to be able to stop in and have Sheena assist with my payment, and my service was outstanding.
KUDOS to @Sheena who was a great help today on short notice. Got me a space instantly and was professional. I am happy to have found this place.
Sheena have such great customer service and always have a positive attitude. Thanks Sheena for the great customer service!
Sheena always have such wonderful customer service and a positive attitude. Thanks for all your help Sheena.
Ms. Sheena has been extremely helpful and informs me of changes and explains all questions, I have concerning my account. Thank You Public Storage for hiring Dynamic, Customer oriented staff such as Ms. Sheena. Keep Up The Good Work.
Sheena was very helpful and always have a smile on her face!
I had a weird problem and Sheena went above and beyond helping me out. 5 stars!
Emily was awesome!!! She was very friendly and helpful with finding the storage unit that suited my needs. She also was able to find me savings by searching the database, and finding, a $1 special for my 1st month which saved me over $200 on my bill. Darci was also very courteous and helpful while clearing my unit. First class service from both of these ladies. Job well done!
If i could give negative, i would. My mother just passed away. i have her will naming me as her only heir, and im on account for access, but they refuse to give us access until i provide death cert and can take 30-60 days for them to give access. We live across the country. So we have to wait 2 weeks to get a death certificate and then another 30-60 days. So i have to either pay for a hotel for a month to 2 months or have to fly back out here to access her units and pay for storage for another month or two. Wow, the cost for this they dont care, especially in this time of lose. The General Manager Dil Raj will not talk to us but will tell the office worker dont allow entry.
Sheena was very helpful and always friendly!
Sheena was very friendly and professional.
Sheena has excellent customer service.
Sheena was so helpful during my move out. Next time I need storage I will definitely return here! Thanks Sheena!
Sheena was awesome. She was very responsive and very helpful. She was quick about it.
This was my first time using Public Storage, I’ve used others in the past and by far this is the one. Ms. Sheena took her time to help my wife and I set up online and gave wonderful instructions. Thank for the wonderful customer service and support!
Ms. Sheena was such an amazing person. She was very timely with our service and she had a great personality and a welcoming environment.This was our first time coming here but I would definitely recommend the storage if you looking for outstanding quality costumer service.
Great help Sheena was a fantastic help with setting me up today
Sheena was amazing go see her !!!
I was happy to Sheena back at this property! She is always in a good mood and always very helpful!
Received excellent service from Janet!
Janet was very informative and available! The process was easy and lots of options for my needs available
Janet was an awesome help!! Such a lovely helper
Lady was very nice and helpful especially sense it was my first time getting a unit
Janet was extremely helpful!!! Highly recommend this storage location. Great customer service!
Bottom line up front: Do not trust this company to provide fair or equitable treatment to customers. Location: Stafford, Va.
Initially a great experience, the right size space, the ease of access, and a reasonable rental rate. However, the reasonable rate changed after the 3rd month (with less than 30 day notice as required per contract), and it jumped considerably. An immediate call to public storage customer service basically ended with tough luck & take your business elsewhere if you don’t like it.
This experience demonstrated the company’s underhanded marketing and drive to swindle their customers. What’s worse is that I could rent another same size space at the same location for less than my original cost, but I’d have to switch units. Does that even make sense?
Since public storage was operating in bad faith, I took my business a quarter mile down the road to a competitor, and saved $40 over public storage’s rent and got an additional 15 sqft of space. Still had to move the contents to the new place, which is probably what public storage is banking on. That you’d rather pay more than move your stored goods to a new location.
I highly recommend any who read this comment to consider other options than doing business with public storage and their poor business practices. Clearly, public storage didn’t care about their customer service or whether they lose customers as long as they can continue to lure in new ones.
As a side note, the unit locks are unique to public storage, so you are forced to purchase a lock from them.
Great job explaining everything.
Rental was quick and easy.
Jessica was really welcoming, made the process easy ✔
Loved it. My visit was nice and easy
Great people Homeowner's Bulk Delivery recommends.
Janet was awesome she helped me with a problem that I had. She was quick and efficient and my problem was solved!
Jesicca was very helpful and bubbly. Great personality. Would come to her again in a heart beat!!
Jessica is AMAZING, greeted me with a smile and immediately helped me with my reservation. She took her time to show me the unit before I decided to get it. Jessica took her time and was very patience, answered all my questions and made sure that I had everything I needed. THANK YOU so much for your great customer service Jessica.
Jessica has been so helpful. She showed me the space and made my rental easy. Thank you for your help. Incredible customer service.
Janet was extremely helpful and knowledgeable, she provided excellent customer service. The process of renting a storage unit was easy and fast.
Janet was extremely nice and helpful with my rental needs. I highly recommend this storage facility, as it is very clean, safe, and is very updated. Also, the entire rental process can be done online in less than 5 minutes. I will definitely use public storage in stafford in the future for any of my storage needs!
Jessica was amazing in every aspect. Very informative, polite and efficient. Got me exactly what I needed and all the information I was not even thinking about. Would highly recommend working with her.
Sheena have AWESOME customer service and was very helpful!
Sheena was very friendly and professional!
Sheena was very friendly and professional and made me feel welcomed! She was also very knowledgeable and I highly recommend this storage facility to others. Thank you Sheena for all of your help!
I recently shopped around for a storage unit in the Stafford area. There were a lot to choose from however I went with public storage because one they were less expensive and two they have the outdoor storage units which are definitely more convenient for unloading heavy furniture!! The whole process from reserving the unit to Signing the paperwork and picking up keys was so simple. Manager Janet helped me with everything. She is very knowledgeable and friendly and she got me in and out quick! I definitely recommend going to public storage!!!!
I had visited this location & was greeted with a pleasant smile and great customer service from a employee by the name of Sheena. She was so helpful with all my concerns and answered patiently all my questions. Good customer service is hard to come by but you will receive it at Public Storage by Sheena!
Fair pricing and very good service. The lady at the help desk made the process very smooth when picking a unit.
I visited this location 3 times before I was able to speak with an actual worker.
I was shown 3 inside units at this location (Garrisonville Rd in North Stafford). The 1st & 2nd units had issues. However, I did book the 3rd inside unit I was shown.
I failed to ask & there was no mention of dolly or hand held carts. When I ask where the hand held carts were kept? I was told there was ONLY 1 cart for the WHOLE storage unit. (ODD)
You will need an additional 20-30 mins. To walk through the storage complex to locate the 1 cart.
I Will be relocating my items to a more customer oriented location.
Outstanding Job!! Excellent Customer Service !!!
FABULOUS FAST AND EFFICIENT SERVICE!!! Changed to a larger size in record time!! Janet was FANTASTIC!!
Excellent service
Awesome checking experience. Janet is great.
Employee at the desk was incredibly helpful and kind
Very friendly and nice, Sheena helped me with my email problem and had lots of patience.
"Janet was extremely helpful. Clean units."
Sheena the site manager is extremely professional and helpful. Her customer service makes the difference
Sheena was awesome! She was very patient in helping us figure out our storage needs. Great customer service!
Though I won't be using this facility because our new home is in massaponix, I recommend this place for your needs. Sheena was extraordinarily helpful and explained the entire rental process clearly and concisely. It was worth my time visiting the place.
Sheena was so friendly and helpful.
Sheena was very professional, outstanding customer service!
She was very professional and extremely helpful.
Very helpful and polite...outstanding customer service!
Sheena was very helpful and friendly!
Sheena was extremely friendly, absolutely professional and we were extremely happy with the service!
Brendon was very courteous, helpful, and knowledgeable! Would recommend renting from him at Garrisonville-PS!
Darcy was extremely helpful and pleasant!!