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Address

7685 Pohick Rd
Lorton, VA 22079

Phone

571-322-6943

571-322-6943

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

571-322-6943

571-322-6943

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 31/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 31/mo $62
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 81/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 81/mo $107
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    7.5'x10'
    Online only price
    $ 102/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 102/mo $136
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 129/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 129/mo $171
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 133/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 133/mo $266
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 248/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 248/mo $331
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 273/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 273/mo $364
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lorton Storage Units Near I-95

Lorton storage units can be found just off I-95, so you can store your stuff and get back on the road without missing a beat. This location is also near Route 1.
Enjoy convenient and versatile storage units in Lorton with Public Storage. Artists and creatives who utilize the nearby Workhouse Arts Center can enjoy storing their tools and projects in a 5x5 storage unit. With exhibits, workout classes, and culinary workshops, this location is great for anyone who likes to take advantage of this Lorton institution.
Anyone who loves the great outdoors will love storing hiking equipment, binoculars, sports equipment, and more in a 5x10 storage unit after a day at Mason Neck State Park, which also boasts views of the Potomac River. 5x10 storage units are also great for small boating equipment for use at nearby Belmont Bay Harbor Arena.
Keep you cool at home and get organized with ease with one of our 10x10 storage units that can help you tackle any clutter that's been making you feel cramped. Get patio furniture, bikes, furniture, and other odds and ends out of the way and enjoy your space again!
With this location, you can store your stuff and be on your way to historic Old Town Alexandria, the National Harbor, or even a Nationals game up in Washington, DC.
Enjoy comfortable self storage at this location with indoor climate controlled storage units. Book with our eRental program and secure yourself a contactless move-in that you can feel confident about.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 391)

January 25, 2024
Google Public Storage Maria Silva
good customer service
January 25, 2024
Google Public Storage Enrique Moreno
Good customer service , Ana was very helpful .
December 10, 2023
Google Public Storage Nelson Rosales
Thank you for you help and info
December 10, 2023
Google Public Storage Aaron T
Would rate 6 stars if I could. Expertly navigated a complicated unit transfer. Ensured that all of my concerns were addressed and handled the entire transaction with poise.
December 5, 2023
Google Public Storage Luis Angel O
Thank you for help today
December 4, 2023
Google Public Storage Shyria Wynn
November 7, 2023
Google Public Storage Eric Johnston
Unfortunately my recent experience with Public Storage has shifted my perspective with the company. While this location is convenient and offers quick and easy access to all the units, the corporate and local policies say that the rental rate may change at any time. One would expect a 5-10% increase annually, but I was not expecting a 40% increase. When I called customer service, I was referred back to that reference in the contract and I told them I understood, but asked them to explain the 40% markup. I was told that when available units are in limited supply, the rates are increased. Shockingly they "found" a discount to apply on my account for 3 months that was the original contracted rate I was already paying. This is the second occasion in different locations (Yorktown VA) I've had this issue with the company. Additionally, getting access to the customer service rep was extremely difficult, I pushed #### to get to them. I've also had issues at this location with mildew in my unit, and was told not our problem, you didn't get insurance with us...so be cautious getting a basement floor unit, it's cooler temps but seems a lot of moisture is getting into the building, and they don't seem to be concerned about taking care of customers or protecting their possessions beyond a metal wall and lockable garage door. TDLR: PS will price gouge you in hopes you'll move out in order to bring in another customer at a higher monthly rate. I no longer would recommend this company as it's too much work to handle their dramatic attempts at profit margins.
November 1, 2023
Google Public Storage Iris Wilson
November 1, 2023
Google Public Storage Roman Arriola
October 24, 2023
Google Public Storage Halim Zenag
Very good service received by Mr. Singh. Very satisfied. 5 star
October 9, 2023
Google Public Storage Christian Finnigan
Singh was very helpful! Property is clean, seems very secure.
October 9, 2023
Google Public Storage Sheila Nixon
September 6, 2023
Google Public Storage Armin bojku
Singh was amazing. Showed me how to open gates with app, and even guided me to my exact unit when I couldn’t find it. Great customer service and I’m happy to have chosen this storage place to hold my stuff for the time being. Thank you Singh!
September 6, 2023
Google Public Storage Vivian Drake
Singh is very professional and helpful. Thanks.
September 1, 2023
Google Public Storage Wilmer Atienza
Singh was cheerfully & professionally .He provided me with an excellent service today. Thank you!
August 29, 2023
Google Public Storage Anwar Siddiqui
Dilraj the manager of Pohick Road Lorton Location resolved all the issues, It was unexpected and they help me get my stuff safely move out to my new house. I am glade and happy with the outcome. Thank you Dilraj
August 16, 2023
Google Public Storage Harminder Kaur
Singh Provided me expectational service. Very knowledgeable , polite and professional. Thank you.
August 6, 2023
Google Public Storage Yadwinder Singh
August 5, 2023
Google Public Storage Bethany Balladares
They have very excellent customer service! :)
July 11, 2023
Google Public Storage Mike Schmidt
Singh provided exceptional service to our company when acquiring our storage space.
July 11, 2023
Google Public Storage Akimadtsv
Good customer service
June 19, 2023
Google Public Storage Audrey “Mamaward” Mayberry
June 19, 2023
Google Public Storage Karla Rel
I cannot speak enough wonderful things about Ana. The level of customer service she provided was unmatched. She was kind, knowledgeable, and helped me every step of the way with my storage unit access. Thank you Ana! I truly appreciate your amazing help! 5stars all around!
June 1, 2023
Google Public Storage Toronto Raptors
Thank you Ana for good customer service
May 2, 2023
Google Public Storage Drucie Figueroa
Ana helped us identify the right unit for our needs. The facility looks well maintained and clean. We're looking forward to a good partnership. Highly recommend!
May 1, 2023
Google Public Storage Michael Lee
Great clean location. Ana was extremely helpful and friendly. Overall, a great move-in experience. Highly recommended.
April 4, 2023
Google Public Storage A “Nahz” L
Thank you Ana for helping me with payment today
April 3, 2023
Google Public Storage duni zenaye
Ana is a wonderful member of your team. From the first day when I came in to sign up, she has been super helpful. She went the extra mile to ensure my until was locked when I forgot to do so. She is always welcoming and helpful when I enter the reception room to make payment or ask a question. Thanks Ana!
April 3, 2023
Google Public Storage Muhammad Saleem
Than you Ana good customer service
March 3, 2023
Google Public Storage Aklilu Berhe
Thank you Ana for helping me with payment
March 3, 2023
Google Public Storage Chris L
Thank you Ana for the great service! Ana was both nice and professional
March 1, 2023
Google Public Storage Joseph Bangura
Hi everyone, just want to let you all know that i have a great experience every time i visit Public storage in Pohick road in Lorton VA. There was a receptionist there by the name of Hannah, Guys i want you all to check on this location when looking for public storage. Hanna will treat you like family, she is very kind, respectful, professional, and most of all she is funny, she made me laugh the whole time i was there signing the new lease. Now that's what i call good customer service. She is a very good asset the the company. and trust me i left knowing that i have my money's worth. ,Go Hannah you are the best.
February 1, 2023
Google Public Storage Earvin Argueta
Thank you for good customer service
February 1, 2023
Google Public Storage Evelin Gonzalez
Un excelente servicio al cliente
January 23, 2023
Google Public Storage Shante Maness
Came in and worked with Ana, she was so nice and really took her time to help me!
January 20, 2023
Google Public Storage Muhammad Haris Zuberi
January 16, 2023
Google Public Storage Track IR
December 27, 2022
Google Public Storage Tyler J
Just moved some stuff into a unit and everything went very smoothly with the attendant helping me and answering all my questions along with giving some tips. The unit looks great and looking forward to moving more stuff in.
December 7, 2022
Google Public Storage Domonique Elliott
Customer service was amazing! I reserved my unit online went to move in and the rollup door wouldnt stay up. They put in a maintenance request and moved me to another unit to resolve the issue.
December 7, 2022
Google Public Storage jordyn topping
November 19, 2022
Google Public Storage Leo Tirado
November 12, 2022
Google Public Storage Jaryd Waegerle
Zac at the front has been tremendously helpful on multiple occasions get us lined up with a unit- upsizing to a bigger unit and helping us coordinate switching, and finally on the big move out day of our 30x10 unit- making sure we had room to put the truck and taking care of the close out detail. really made the storage unit part of the moving experience a piece of cake!
November 9, 2022
Google Public Storage Christy Dombrowski
The staff here is incredible! Zac is so helpful, Jen is as well. love this place! they’ve made my divorce much easier!
October 28, 2022
Google Public Storage Mohammed Bekkaoui
Good place and clean and safe
October 11, 2022
Google Public Storage Cuz man
Went to this Public Storage location last week to get some info on the units and was greeted by Zac. He was so helpful, professional and knowledgeable. He made sure that we got all of our questions answered and we rented a unit on the spot. Facility is clean and accessible and the app is a real time saver. But the real treasure is Zac, thank you Zac!
October 5, 2022
Google Public Storage Alice Haney
Zac was very professional helping resolve my issues.Very polite.
October 3, 2022
Google Public Storage Taylor Zaleski
After calling around to several locations with no luck I passed a Public Storage unit close to my house while on the way home. I decided to go in. I was greeted by Zac. He was very professional; he made the whole process quick and easy. For that I thank you.
October 1, 2022
Google Public Storage Emily Clymer
Zac keeps the property pristine and is so helpful and friendly!
September 28, 2022
Google Public Storage Jennifer Quinonez
Great help from Zac who helped w all needs quickly. Great customer service!
September 22, 2022
Google Public Storage Ashley Taylor
Was helped by an awesome employee named steve! He was nice, kind and patient! Thanks again! 😃
September 8, 2022
Google Public Storage Larnce Robinson
I went in to get storage after looking on line. Zack was simply outstanding. Took care of everything and earned my trust.
August 23, 2022
Google Public Storage Kristen Corwin
Zac was a huge help and so nice. He cares about Public Storage customers. Thanks!
August 17, 2022
Google Public Storage BJ Weathersby
Zac is the superstar property manager, super helpful when I was moving out. Cleans and very bright spaces!
August 12, 2022
Google Public Storage Victoria Pitts
Great experience! 10/10! I was able to pick a nice size unit and very much enjoyed my time with the staff, Haiden especially!! They were very helpful and super friendly! Would definitely recommend them to anyone needing a little extra space!
August 6, 2022
Google Public Storage Jason Ison
July 30, 2022
Google Public Storage Courtney Edmonds
Zac was incredibly helpful and so nice to work with! Zac made the sign up process easy and made me feel very welcome. I am so happy I chose the Pohick Rs. Public Storage location!
July 27, 2022
Google Public Storage Stella Peek
I am so grateful for the help I received from Zack - everything was explained thoroughly and with excellent customer relations. Thank you Public Storage!
July 17, 2022
Google Public Storage justin brown
My experience with Zac was more than impressive , his tonality over the phone was the best. Very informative and the way he showcased the unit to rent was great.
July 12, 2022
Google Public Storage MacKenzie
Went into Public Storage the other day for the first time, Haiden took care of me when I needed help deciding on what I need for storage. They gave me a few options to choose from and told me what was the best for what I needed. It was the best service I’ve ever had by far at any storage unit place in the area! They were so professional and sweet, and they helped me with what I needed and more. I will definitely be coming back hoping for as good as service I got that day.
July 12, 2022
Google Public Storage Samantha Lewis
Customer service is fantastic!
July 12, 2022
Google Public Storage Jordan Lewis
Great customer service!
July 12, 2022
Google Public Storage August Starkes
staff was willing to help and had wonderful customer service
June 16, 2022
Google Public Storage Christian Garcia
JENNY IS THE BEST !!!!!!!!! I loved the customer service from Jenny best service !!!!!! I’ve had she was so friendly and nice help me with everything I need answered all my question perfectly!!
June 16, 2022
Google Public Storage Kayla Hernandez
Jenny is an awesome person. She has great customer service and is very kind. I recently bought some merchandise from her. Her kindness will make you stay!
May 18, 2022
Google Public Storage Beatriz Mccarter
Nice lady
May 10, 2022
Google Public Storage Lilah Daniels
Jenny has gave me great customer service. She is so sweet and very helpful, I didn't rent anything from her but I did buy some merchandise!
May 10, 2022
Google Public Storage Daniel Salas
The employee helping me was incredibly helpful and definitely made me glad I chose this location. She was very clear with explanations and really made everything a breeze! Thank you Jennifer!!
April 18, 2022
Google Public Storage Bobby Madden
Thanks to the attendant, Haiden, for helping me with my rental and taking time to show me the different units!
April 13, 2022
Google Public Storage Nancy Ramirez
Amazing customer service at this place, Jen was very helpful and very patient with my stubborn self. Definitely coming back and also recommending.
March 16, 2022
Google Public Storage Jared-Christopher Gaither
Jennifer was amazing, definitely deserves a raise !
March 16, 2022
Google Public Storage Ashoka Tsukino
Jenny exemplifies what it means to be in customer service. Her bright personality shines through and it's really what sold the deal. I look forward to paying my unit every month just because of her.
March 7, 2022
Google Public Storage makhail thomas
The staff served a great amount of professionalism and made the process very easy in a well kept environment!
March 7, 2022
Google Public Storage luis macay
Nice place, great service, Haiden helped make the process of getting my unit simple fast and easy 👍🏼
February 16, 2022
Google Public Storage Aspen Shaw
Kind and helpful staff and management. Amazing customer service! The kept very clean and engaged in conversation.
February 16, 2022
Google Public Storage Faith Jones
Great staff! Very kind and helpful with questions. The Facility is very clean and neat as well 👍🏼
February 15, 2022
Google Public Storage Tamara Panameno
Since this was my first time using Public storage I had a lot of questions thankfully I was helped by Jennifer that really took her time and did not get frustrated with any of my questions. I will definitely be using them again in the future.
February 2, 2022
Google Public Storage alex geiger
Jenny is absolutely AMAZING!!! I have been at this storage location for years now and used to have trouble with the old management, but Jenny was helpful, kind, and very responsive. I was thinking about leaving, but her customer service made me stay.
January 28, 2022
Google Public Storage Donna Davis
It was difficult to reach anybody in person on the phone but when I finally did they were very helpful and very helpful in making the change I requested
January 14, 2022
Google Public Storage Olivia Davis
Im using storage before I move into my first apt and Hayden was a huge help when there were some problems with my account
January 8, 2022
Google Public Storage Ivory Davis
I love this place! I was able to fit my go kart in there! The manager has excellent service! I highly recommend!!!
January 7, 2022
Google Public Storage tyrique jackson
Jenny was an amazing !
January 5, 2022
Google Public Storage Tayin Rivera-Dorazio
December 13, 2021
Google Public Storage Juan Giron
Good place to used for storage thanks Ana for helping me
December 7, 2021
Google Public Storage Alexandra Edsall
Jenny is always help when I need to make a payment or have an issue with my accounts
November 30, 2021
Google Public Storage William Cumming
November 17, 2021
Google Public Storage Alva Needham
Jenny has such a lively and welcoming attitude. From the beginning, I was greeted with a big smile. Not only is she friendly but she is knowledgeable of Public Storage's services. I've never used storage so I had several questions (thank you for your patience) and for your help through out the whole process.
November 17, 2021
Google Public Storage Sandra Gonzalez
Jenny was very attentive and nice. She had great customer service and knowledge of the facility and company. Loved her !
November 9, 2021
Google Public Storage Jhemir Stanley
I had the chance to work with Jenny at your store and she was an absolute pleasure. Helped breakdown all the different unit prices and even let me look at a potential storage space that I wanted. She was very informative and I could not have asked for a better customer service experience.
November 9, 2021
Google Public Storage Alex Geiger
Jenny helped me out so much! Truly amazing
October 8, 2021
Google Public Storage Savannah Patton
Yes I was in the middle of moving and I needed help to find storage and Jen helped me find the perfect one she was amazing and very kind and very helpful
October 8, 2021
Google Public Storage Leahblack
I came here with my wife last week. We were looking for a storage place near our newly moved to area. Although we thought we would have to go through a lot of boring paperwork. Jenny made sure to help us get everything set up efficiently, along with her great customer service.
October 8, 2021
Google Public Storage Kelly Nguyen
I had a great customer experience here. Jen knew exactly what I was looking for at the right price as well. Moving has always been very stressful for me so I’m happy that this time around I’ve decided to go here to get some help, one of the best chooses I’ve made this year.
October 8, 2021
Google Public Storage carlos moran
September 22, 2021
Google Public Storage Marlon Rivera
Wonderful customer service from Sam, couldn’t be more grateful
September 10, 2021
Google Public Storage Morgan Deloria
I’m moving for the first time and I came into public storage looking for help and Jen was fantastic! She helped me find a unit that will hold all the stuff I needed and helped me figure out what I needed in order to make the move as easy as possible. She took her time to help and make sure I was 100 percent ready!! Would definitely recommend talking to her if you need anything.
September 10, 2021
Google Public Storage Catherine Williams
Jen helped me pick the right storage unit I needed to store al my daughters stuff I was very pleased and happy about how much she helped me with everything and she answered all my questions I’ll definitely be coming back there again and once again THANK YOU SO MUCH JENNY
September 10, 2021
Google Public Storage david hardin
Jenny was so very helpful and helped me to get everything I needed!!! She is absolutely great! Keep doing what you are doing Jenny!
August 19, 2021
Google Public Storage Jailene Fisher
All i have to say is jenny! Whenever i call she answers with nothing but positive attitude ready to answer my questions!
August 19, 2021
Google Public Storage Rebecca Jerge
Great service from Jen, she answered all of my questions and really helped guide me threw this process for when I am ready to look for a storage unit 😊👍
August 17, 2021
Google Public Storage Rommel Vazquez
Thank you Kelly customer service as A1 😀
August 1, 2021
Google Public Storage leonard baker
July 27, 2021
Google Public Storage Rishawna Moss
I had the best experience renting a storage here. It is so easy. I love the fact that I could download an app to gain access to the gate and any door. So convenient. The property manager was very responsive, knowledgeable and helpful.
July 17, 2021
Google Public Storage Patrick Curtin
An excellent experience. The counter person Jenny was very helpful and knowledgeable. Despite coming in at the last minute on a Saturday she was cheerful and helpful. A great way to start of a business relationship!
July 8, 2021
Google Public Storage Sew Easy Sewing VA
Sierra is amazing she is so helpful and always has a smile
July 8, 2021
Google Public Storage alicia hernandez
To all the people who it may concern I know of a lady by the name Sierra Shorts she's a great employee she has a fantastic personality I would like to go higher then 5 stars, I would like to give her 100 points she's a dedicated and loyal employee. Get her done Sierra keep doing what your doing ! I love you to the moon and back
July 1, 2021
Google Public Storage Kathy Smith
Sierra provided great customer service, clean facility, easy access, and an overall good experience. Highly recommend.
June 25, 2021
Google Public Storage Tati Rosales
Sierra was the most helpful person I have Encountered at a Public Storage! She Answered All My Questions & Gave All The Information I Asked For. Thank You Sierra!!
June 20, 2021
Google Public Storage Rodney Barnes
SIERRA WAS VERY NICE AND HELPFUL.
June 19, 2021
Google Public Storage Chancey Heyward
Sierra was very helpful and her customer service was impeccable! Would definitely recommend this location to anyone in need of storage. Customer service is everything and I make sure to provide reviews when it stands out! The office was super clean as well, which is also a plus!Thanks Sierra for your assist!
June 8, 2021
Google Public Storage Matthew Weber
Ms. Sierra and mr. Gupta were great excellent service
May 31, 2021
Google Public Storage ministerio Hechos 238 Ministerio hechos238
Very good
May 29, 2021
Google Public Storage Spencer Nielsen
Sierra was super helpful with a quick transaction and getting our new unit! Definitely recommend this location!
May 18, 2021
Google Public Storage Patricia Santiago
Nicole was excellent! She was very patience and took her time to explain all the process to me of renting the unit, sizes, entrances, showed me the unit, offered me options, recommendations, and she did all that, despite I arrived to the store 5 minutes before closing!! Her positive attitude made me feel very comfortable and ready to make the decision that Public Storage was the right place I needed to choose to storage my Household Goods. Great job Nicole and excellent customer service skills! I will recommend this place to all my military peers!
May 15, 2021
Google Public Storage Aimee Salazar
Mr. Gupta. Excellent service, clean, temp controlled, and fast easy check in.
May 14, 2021
Google Public Storage Jose Godoy
Thank you for a great service l, young lady was so detail with all the information I needed thank you so much
May 8, 2021
Google Public Storage Richard Payton
Jordan is great! She was very helpful. Had a bit of a snag getting in because the code that was texted to me didn't work. Had a bit of a bait and switch on the website. I chose this company because there was a facility close to my house and the first month was supposed to be free. After I picked the unit to reserve, I found out the unit is at a facility a little further away and the free month didn't apply because the size I picked. There are two other things I don't like. They sell you a lock, which is refunded once you bring your own and they don't let you opt out of insurance until the second month. I'm sure they have their reasons, but the rental process was not as seamless as it could have been. I'm happy with cleanliness and security and again, Jordan is outstanding!
April 26, 2021
Google Public Storage NOVA Leasing & Management, LLC
Jordan did an excellent job assisting me while switching from a large storage space to a smaller space. The facility is always clean and the onsite managers are very efficient in assisting the public. Mike
April 22, 2021
Google Public Storage Anthony Jones
Great service! Mr Gupta was very helpful
April 16, 2021
Google Public Storage Adrianne Jade Amaro
Mr. Gupta was so sweet helped me and brought my boxes to my car, I’ve rented here for a very long time and love the service!
April 12, 2021
Google Public Storage Gina
I don’t know how these reviews are so good. Plan to have your storage unit leak and have nothing done about it...insurance claims are like writing a book so who wants to do that? Management won’t move you at their expense because we are getting such a great deal on a unit. Why should management pay? You are getting a deal! Your stuff will still get wet. Plan to have the carts locked away in the office and not be able to get to them. Be prepared to have an extra lock put on your unit because they think you aren’t paying for your unit when all payments are automatically going through. Be prepared to have the cost of your monthly storage unit go up $30! Unannounced folks. Next stop is Better Business Bureau. Save yourself a headache and rent somewhere else. I’m moving out!
April 8, 2021
Google Public Storage Hawaiiansweety808
Mr Gupta explained me easy rental process today. Clean and climate building. Great service
March 20, 2021
Google Public Storage All Portraits
Mr Gupta was very helpful. Excellent service.
March 6, 2021
Google Public Storage James Lloyd
Gupta manager gave me a discount on boxes today.
January 12, 2021
Google Public Storage Connor Harrison
Most recently securing a second space was easy with Mark's super assistance. Professional, a great help navigating the E-Rental website, Friendly, and a great sense of humor. As always, the new unit is clean and ready to go.
January 2, 2021
Google Public Storage Dick Riordan
Facility is clean, units are spacious, and staff is friendly. Mark is very accomodating. Moving carts were always available and Mark was helpful in addressing some concerns with security and monthly costs.
December 12, 2020
Google Public Storage Sam and Pam Shaw
I came in to this property and Mark helped me ! He is amazing and went out of his to insure that I got everything I needed! I would recommend him and this company to anyone! Thank you Mark!!
November 23, 2020
Google Public Storage Sharon Carlos
Mark was excellent in attending to what I neeed at Public Storage. I already have a storage unit there, but needed to buy more boxes and I feel like I got the best deal for what I purchased. He is very knowledgeable about the storage facility and has great customer service.
November 23, 2020
Google Public Storage Steve Bishop
Worked with Mark who made a stressful situation "moving" to something of a JOY Mark was so professional yet personable. I recommend Public Storage for your storage needs
November 23, 2020
Google Public Storage Sha Kinlaw
Mr Gupta provides me excellent service today and always. Neat storage facility and I recommend it
October 26, 2020
Google Public Storage Patty Mosby
Carley and mark were amazing they helped me save money and downgrade to a smaller space they were so kind I can’t thank them enough they are awesome
October 22, 2020
Google Public Storage Sevak Khechador
Me Gupta manager excellent service today
October 21, 2020
Google Public Storage Melvin Marshall
October 21, 2020
Google Public Storage Brooke Hoffman
I had The honor of meeting Mark he was so helpful help me pick out all the things I needed for my move! Definitely a great asset to the company thanks so much mark I will be back to see you again
September 19, 2020
Google Public Storage Sarah Coffey
Mr. Gupta was so helpful!
September 14, 2020
Google Public Storage Jarvis Murray
Public Storage experts were so professional and knowledgeable. Made our experience so easy
September 14, 2020
Google Public Storage Caesar Palacios
The eRental online process was seamless and quick. Upon arriving to the storage facility, both Mark and Gupta were extremely helpful and cordial. Thank you again for explaining every detail to me in both a professional and friendly way!!
August 26, 2020
Google Public Storage pguin
August 19, 2020
Google Public Storage William Moten
Mark Marshall was great to work with, I will definitely recommend my family and friends
August 2, 2020
Google Public Storage Patty Hegarty
This is a clean and professional facility. I received help from Mark who was one of the most professional, user friendly people I have worked with in a long time. He was knowledgeable, patient, friendly, helpful, and professional. I will recommend Public Storage Lorton, VA to any one in the area needing storage.
July 24, 2020
Google Public Storage Kacie Endres
My dealings with Mark Marshall was a very pleasant experience he helped me with all my questions was very professional I recommend or hope that if you use this public storage location you get to work with him
July 15, 2020
Google Public Storage No Lanez
July 4, 2020
Google Public Storage ya awa phall
Just want to say a very thank you to the entire public storage team. They truly looked out for me during my recent move. I don’t think they truly realize how much their awesome customer service meant to me. I truly appreciate you all.
July 3, 2020
Google Public Storage Ebrima M'Bai
Awesome facility with professional and very helpful staff.
June 13, 2020
Google Public Storage Alex Eppard
Mr. Gupta was very helpful
June 3, 2020
Google Public Storage Elmuaiz dahab
Good
May 23, 2020
Google Public Storage Charles Hudson Iv
Mark provided excellent customer service .
March 13, 2020
Google Public Storage Donna Kulisch
The team at the Pohick Road site have been extremely helpful and responsive to all questions. We have 3 units here and love the location, cleanliness and overall facility. I would recommend this location for your storage needs!
March 10, 2020
Google Public Storage Juan Grande
I worked with Elena and Willie at this location. They provided exceptional service and did a thorough job explaining everything to me. They got me a great deal on my rental that was already competitively priced. I definitely would recommend this location to anyone with storage needs.
March 1, 2020
Google Public Storage barbara friendy
Robert helped us get all set up on a rental today. He was very nice and professional. Storage facility and room was clean. So good so far! 😁
February 19, 2020
Google Public Storage Mike Robertson
Willie made my experience renting a storage unit as easily as possible. He even saved me money by getting me the best deal. Cannot rate him high enough. He was more than responsive as well weeks after renting the locker. Overall my experience was wonderful, would give 6 stars if I could.
February 17, 2020
Google Public Storage Marianne Huck
The two workers here(Mar and Willie) went above and beyond to make my experience here. I secured a reservation price online and when I went in the site no longer had the unit up for availability. They made sure to get the price and unit right for me while keeping me in high spirits the whole time. They made sure to explain what I was signing and offered advice. I look forward to seeing them again whenever I stop back in to use the unit. The units were clean as well which was greatly appreciated
February 14, 2020
Google Public Storage Ryan Sullivan
I had a great experience vacating my old storage facility and transferring to this one. The units that I was shown were very clean. The associate that helped me, Mark, made sure I got the most convenient unit available in terms of ease of access. He was professional and friendly. I look forward to doing further business with this Public Storage location.
February 13, 2020
Google Public Storage Kala Lingham
This is my first time getting a storage unit and Mark made my experience a breeze. Very pleasant person. He even helped me with upgrading my unit to a bigger size. Thanks for all your help Mark!
January 15, 2020
Google Public Storage Jonathan Kane
I was very, very impressed with the customer service I received from Erica Turner. I had reserved a storage unit, but when I went in person, the door wouldn't open. Due to the inconvenience Erica got permission for me to have a superior unit for the same price. She also made sure the price change was registered on my account by continuing to check back with her company every week until it was implemented. I did not ask her to put that effort into it, and she could have just let it be, but she made sure that her company followed through correctly. She then contacted me to explain this and let me know that everything was as it should be. I really appreciate her commitment to customer satisfaction! Having employees like her speaks well of the company....
January 9, 2020
Google Public Storage Lawanda Banks
Great place to store your items climate control. I went to another location but it was to cold a lady name Erica told me about this place. So my husband and I decided to come here. Little to no that same lady Erica left her location to come here to help communicate in which I thought. But her and another lady switched and Erica help me the whole time from the begging to the end. If your hearing impaired I would recommend dealing with Erica very excellent.
January 6, 2020
Google Public Storage angela p
Manager Erica was very helpful and provided excellent customer service.
December 14, 2019
Google Public Storage Micheal MacLean
December 14, 2019
Google Public Storage Leonard Griffin
The Public Storage employee was very knowledgeable and helpful. Mark made the experience smooth and easy.
December 12, 2019
Public Storage Donald Cousins
Are the rental rates available on line?
December 12, 2019
Google Public Storage Kedida, R. Mimi
Mark provided excellent customer service and very helpful I will definitely recommend PS to others
December 11, 2019
Google Public Storage Stacy Taliaferro
I gave a 5 star because if I return to a business, then I must have been satisfied with the service. In addition to the excellent customer service competence and friendliness, the facility is always clean. I recommend this storage site to anyone who is in need. Kudos to Erica!
November 24, 2019
Google Public Storage carlos carbajal
Great place to store your personal belongings. Didn't have any issues, everything went smoothly from requesting storage to closing.
November 19, 2019
Google Public Storage Kevin Newborn
Mark Marshall went above and beyond and made my experience a Great one
November 19, 2019
Google Public Storage Quinton Hoffman
Way to Expensive
November 18, 2019
Google Public Storage Darlene Endicott
The nice gentlemen that work at this location are always helpful each month to pay my bill. Keep up the good work guys. Willie and Mark are the best !
November 14, 2019
Google Public Storage Amont Williams
Mark Marshall weather excellent employee get
October 25, 2019
Google Public Storage Jake Olsavsky
Me Gupta manager provides me excellent service. Very helpful when it came to moving out and provided clear and concise instructions. Definitely recommend this public storage for the Alexandria/Lorton area.
October 25, 2019
Google Public Storage Sonia I. Hickman
Mr Gupta manager was always polite and excellent service
October 23, 2019
Google Public Storage S Schaffer
I just got a call from my Favorite person gave me great service sorry Willie I forgot to put a review up like I told you would but Thank you again for your excellent service I can’t wait to tell all my friends come see you an you will get the cookies.
October 4, 2019
Google Public Storage Nicole Gilliam
Excellent customer service!!! They provided everything I needed for my storage needs. Made my move and storage needs less stressful! The staff is always helpful and a joy to work with.
October 1, 2019
Google Public Storage Kim Oliver
Big shout to Willie and Mark for helping my mom find the best storage to fit her needs. She called me in Texas to tell me how great they were and wanted me to write a review. Thanks for being so patient, kind and friendly. Thank you so much!
September 27, 2019
Google Public Storage K Grouge
Belkis an Willie Was awesome I recommend this facility to all my friends. They did the rental process with Percision. I told him how much I had to spin an they met that Mark with money to save. I would like to say thank you.
September 19, 2019
Google Public Storage Jesse Lee
great experience belkis was very helpful i recommend you come here!!!!
September 11, 2019
Google Public Storage Sam Williams
Willie was absolutely wonderful. Knowledgeable and made me laugh so much my face hurt. Oatmeal cookies coming your way, Willie!
September 10, 2019
Google Public Storage Lisa Moak
Thank you Willie and Heather for your help!
September 9, 2019
Google Public Storage Ove Gods LLC
Location is always clean and Always a breeze when stopping by to make payments or having any questions. Mark and willie , both super friendly just made my experience way easier. I would highly recommend this location.
August 23, 2019
Google Public Storage Yvonne Booher
Very polite,helpful,friendly also would recommend others...
August 22, 2019
Google Public Storage jackface77 jad
August 15, 2019
Google Public Storage Jonathan Riordan
Great service, clean facility, and friendly staff. Bellkis puts the smile in storage:)
August 15, 2019
Google Public Storage Elpha Smith
Belkis Was Awesome.!!! Her Costumer Service Was Great.! A
August 15, 2019
Google Public Storage Dominique Zarow
Staff is always very friendly and helpful. Building and unit are always clean. Very easy to access. Love this place.
July 27, 2019
Google Public Storage abdulfattah salem
Mr Gupta manger explained me everything very smoothly during my rental today.Exellent Service today
July 22, 2019
Google Public Storage Kathryn Craven
I rated this 5 stars because of the incredible service Willie provided when I went to get a unit. Space is very clean and climate controlled indoors.
July 17, 2019
Google Public Storage Yaldah Nasri
lovely customer service by Gupta property manger today during easy move in
July 12, 2019
Google Public Storage Sheryl Evans
9 years & still happy with the service.
July 9, 2019
Google Public Storage JOSE A. LUGO
July 7, 2019
Google Public Storage BigTae DaHuncho
A1 Customer Service Jackie Was So Reliable And Got The Job Done
June 25, 2019
Google Public Storage Albert Sorh
June 24, 2019
Google Public Storage Abraham Lewis
Mr Gupta is an excellent manager And provides service excellent every time
June 22, 2019
Google Public Storage Patrick Cimerola
Great experience! Carlos was super helpful and provided great customer service! Highly recommend!
June 22, 2019
Google Public Storage Kathleen Eiserman-Borum
Carlos did a great job with box size.
June 9, 2019
Google Public Storage Luis Johnson
June 5, 2019
Google Public Storage Albertt Reyes
May 15, 2019
Google Public Storage Elizabeth Johnson
Jennifer was a great help. Great prices
May 7, 2019
Google Public Storage Timid Masses
Great experience from beginning to end. Thorough orientation and courteous staff!!
April 17, 2019
Google Public Storage Lauren Bullock
I had a rough start due to a computer glitch but the District Manager Alena was amazing in solving the issue. Then there's the property Manager Willie. He's been extremely helpful. He has given me great tips to get the best use from my storage unit. I always appreciate being greeted with a smile and a cart. The property is always clean. I totally recommend this location and believe me I'm not an easy person.
March 26, 2019
Google Public Storage Bayete Jackson
Helped a friend move on this day..very long day!!😐 But thank you,Public Storage.😊
March 11, 2019
Google Public Storage Sidney Knight
Willie was very helpful with my needs. Thank you.
March 7, 2019
Google Public Storage Gabriel Caamano
Great place! Been here 2.5 years and the service is excellent! Highly recommend for your storage needs. Super convenient.
February 26, 2019
Google Public Storage Mary Hatch
Willie was very helpful and polite. He made sure the cart was convenient, if I needed it, always pleasant and helpful with suggestions for where to park for easy loading. He even had a tip for me to take a picture of the code access card numbers, in case I needed it.
February 20, 2019
Google Public Storage Vixxia Storm
very helpful
February 20, 2019
Google Public Storage Ras Bolo
Jackie gave mi excellent customer service while up at public storage...very polite person..
February 15, 2019
Google Public Storage Comdaphil
Latisha was very knowledgeable of the company and products she was very helpful helpful and nice
February 1, 2019
Google Public Storage Janie McKenna
Willie was so unbelievably helpful and so friendly. He anticipated my questions and had all the answers when I went to look at the storage facility. He helped me set up electronic access and monthly withdrawals and made the process very simple. The next day I had a question and he had an alternative way to help me. What a pleasant experience it has been working with him. Thanks Willie. 2 weeks later, he came in on his day off to help with a concern I had. He was still smiling. Willie, we need more people like you. Thanks so much for everything. I’m so happy that you are making the experience of moving a pleasant one.
January 23, 2019
Google Public Storage Eduardo Figueroa Sr
January 9, 2019
Google Public Storage Carl Poppe
January 3, 2019
Google Public Storage Angelo Owens
Jackie was amazing! Willie and Jackie have great customer service!
December 27, 2018
Google Public Storage Lauren Salazar
Willie consistently provides superior service! He has exceeded our expectations. Renting a unit, changing to a different size unit, assisting with billing questions, personally calling to follow up on questions, and making sure we have everything we need to feel our items are secure and accessible. He is not only thorough but incredibly efficient respecting both our time and his. Thanks so much!
November 29, 2018
Google Public Storage Deal Hunter Estate Sales
I want to say that the customer service is perfect and they are very helpful
November 29, 2018
Google Public Storage Abdullah97
Jackie was wonderful, she did her best to sell me the lock for the unit. And I really appreciate her efforts and caring about my belongings. Thank you Jackie!
November 16, 2018
Google Public Storage Kelly Sherrod
The customer service from jackie was excellent and very knowledgeable i would recommend her to customers for the great experience i had here at public storage.
November 6, 2018
Google Public Storage Jen Lucius
Willie was HANDS DOWN amazing when helping me chose the right size storage for my needs. He went above and beyond and really took care of me. I'm going through an emotional divorce and not only did he help me on the business side of things, but he made me laugh and helped make this super emotionally awful experience more bearable. I highly recommend this storage location and hope you all get to be greeted by Willie. He's the best!
October 27, 2018
Google Public Storage Eduardo Figueroa
October 14, 2018
Google Public Storage Greg Edwards
Willie the property manager always provides excellent service. Thank you for your help
September 14, 2018
Google Public Storage James Rambo
Willie was extremely helpful. Made this a fun experience. I recommend this location.
September 14, 2018
Google Public Storage Alieu Bah
Jackie is the best when it comes to customer service..
September 14, 2018
Google Public Storage Zsofia Budai
Excellent customer service. I rented a medium-sized storage unit today, so I cannot yet comment on the experience of actually storing my stuff, but I was impressed by my initial visit. I reserved a unit online, and Chelsey called me to walk me through the process and set up a time for me to come in prior to actually having the moving company deliver my stuff. She was very professional and courteous; she walked me through my options and showed me the storage unit, how to open the gate, etc. I appreciated her excellent customer service, and I'm very confident that she/her colleagues will be able to resolve any issues that might arise in the future.
September 9, 2018
Google Public Storage Santigie Kamara
I would like to say my time here storing at public storage Jackie has made me feel like this is my second home any question I have she answers the place is very clean I would come back and also tell others to come thank you jackie
August 20, 2018
Google Public Storage Sisso theArtist
This location has gracious and friendly staff, Willie and Andria are awesome! Amazing customer service skills and easy to work with. Storage spaces are well maintained and temperature controlled. Placed at a great location and easy to access, this facility is definitely worth storing your items here.
August 19, 2018
Google Public Storage Cathy Wright
Willie was so helpful! Renting this unit could not have been easier for us. He anticipated and answered all our questions. We were able to sign up, pay, and drop off our stuff in under 30 minutes.
August 11, 2018
Google Public Storage Kim Newton
Willie and Jackie are awesome to work with! We’ve used a LOT of storage facilities over the years..this one was soooo convenient and very clean and secure! We were transitioning from VA to NC and, like most, had a LOT of stuff to store while our house was on the market. When move day came, the movers easily accessed our unit and transferred our items to their truck. We inadvertently left our unit unlocked with a few items we were going to take to the dump on our return trip to empty the unit out. We had paid thru the following month so we figured we’d have ample time to empty those couple items. We received a call from Jackie who noted the unit was unlocked so she secured it for us...a few days later, Willie called to ask if our reason for returning was to dispose of those items and if so..he’d happily do so immediately to save us another trip up to VA. To say they were pleasant, professional, and helpful is an understatement! Willie was so accommodating and helpful in saving us another trip..thank you, thank you, thank you!!!!!! (We’ve rented a very small unit here in NC and the difference in facilities, staff, and accessibility is like night and day from VA..so disappointing!)
August 3, 2018
Google Public Storage Jose Argueta
Excellent customer service & price!
July 5, 2018
Google Public Storage georgette thompson
Clean and the help of gupta
July 4, 2018
Google Public Storage Jessica Ortiz
Gupta provided excellent service.
July 4, 2018
Google Public Storage zachary osmolski
Great customer service! Would recommend to a friend.
July 3, 2018
Google Public Storage Roberta King
Jackie and Willie make a great team! They are friendly and alway welcoming. They make sure that carts available and that everyone shares. Thank you so much!
June 4, 2018
Google Public Storage Robert Colligan
Clean facilities with good drive up access to each floor. Staff offered excellent service; service representative Willie made extra effort to help me with carts and check-in for a large truck load.
June 4, 2018
Google Public Storage javier arcentales
Moving in couple weeks ago the customer service provided by Jackie was great she show me around I will recomend this public storage
June 4, 2018
Google Public Storage Olajuwon Aydelott
I came to this location to purchase moving material and the associate Jackie did very well with providing customer service.... Thank You
June 2, 2018
Google Public Storage Wanda Broadus
Jackie and Willie were extremely helpful. Moving my Dad's piano to ensure we keep it in the family after his passing means a lot. Jackie and Willie were extremely cognizant of the emotional aspect and importance of caring for my Dad's piano - very customer focused and walk me thru the entire process until I felt comfortable and satisfied.
May 23, 2018
Google Public Storage Sean O'Day
Mr Gupta Was very nice and helpful and Willie was very nice and helpful yesterday as well
May 20, 2018
Google Public Storage jason lewis
My aunt I went to inquire a storage unit a couple a days ago. Jackie really helped and customer service was excellent. I'll refer my family and friends.
May 4, 2018
Google Public Storage BT. T
Customer service and willingness to help are outstanding !Jackie and Willie deserves 6 stars if it was an option .
May 3, 2018
Google Public Storage Kay Hankins
Jackie was very helpful and showed me several options. I was very pleased with the price, size of the storage unit and customer service was awesome.
April 23, 2018
Google Public Storage Heather Lindell
Jackie and Willie were super helpful and nice. The store and storage area were clean and the neighborhood feels secure. Best price in the area too!
April 8, 2018
Google Public Storage MirrorImage Foto Booth
This is the best service from any storage facility we have ever received. Jackie and Jaslynn were wonderful and very helpful. They made our process seamless and enjoyable. They answered every question we had and offered additional information that was very helpful. These to should be your model for customer service for the rest of the company....Thanks for having great customer service!
April 6, 2018
Google Public Storage Robert Harper
Carlos an jacky they gave me good service today went smooth an fast
April 6, 2018
Google Public Storage Melvin Cosby
March 25, 2018
Google Public Storage MarkGtrPlyr 86
Great customer service! If you leave anything in storage over 5000 dollars make sure you take out personal insurance on top of what they offer you like through USAA. Really wish they offered there tenants additional insurance. Appreciated the space, clean facilities and climate controlled in-doors. Good security.
March 7, 2018
Google Public Storage Sera Mason
Belkis was very helpful when I needed to store items during my big move. My storage unit was clean and the building was always clean. Never had any issues at this property. I'd recommend public storage to anyone going through relocations.
February 21, 2018
Google Public Storage cheryl jacobs
My experience was great. The process of getting a storage unit was hassle-free and a very easy process. Everything is paperless! Carlos worked with me and made the process very smooth. He understood my questions and my complaints. I did not like having to purchase a lock for the ridiculous amount they charge. Take your own lock! Also the costs of insurance, check with your insurance copy to make sure you are covered instead of paying a monthly fee. That is the reason for the 4 stars. The units are all climate-controlled and overall a very nice facility.
February 7, 2018
Google Public Storage Liza Ada
Mr Gupta gave me excellent service today.I recommend this property
February 5, 2018
Google Public Storage Herman Woods
Mr Gupta gave me excellent service today. Store is clean and good people
February 5, 2018
Google Public Storage Zulma Orihuela
Mr Gusta and Belkis are te Best manera atención this location. Great ser vive all te time.
February 2, 2018
Google Public Storage Sammy G
Good service Gupta. Thank you.
January 17, 2018
Google Public Storage Martin King
January 14, 2018
Google Public Storage Larry Shaffner
Gupta excellent service neat and clean propoty
January 14, 2018
Google Public Storage Blair Paton
Gupta is the man. First rate service. Good place to do business
January 9, 2018
Google Public Storage Saima Choudhury
Me Gupta property manager always provides excellent service.
January 1, 2018
Google Public Storage Jared Painter
Been keeping my beehive here for years. Never once had a complaint or issue woth ownership
December 31, 2017
Google Public Storage Duke Tawiah
Mr Gupta & Ms Belkis . Great and excellent customer service. Awesome
December 30, 2017
Google Public Storage Syd Mapp
I used this storage unit for over a year and never had any issues with them. They are strict on the policies that concern their rules but that helps to keep our stored items safe. I had excellent service always when dealing with a public storage representative especially from Gupta!
December 16, 2017
Google Public Storage Khruamart Wannamitr
Mr Gupta always gave me exellent service . I recommend this property to work everyone
December 12, 2017
Google Public Storage keshia eugene
Gupta was awesome and gave me excellent service
December 9, 2017
Google Public Storage Kinfe Hagos
December 3, 2017
Google Public Storage Benjamin Moody
The level of service is excellent. They discovered our storage unit was not properly secured and notified us immediately. Particularly, the employee named Gupta was very helpful, conscientious and courteous.
December 2, 2017
Google Public Storage Emily Clark
Gupta was very helpful and professional!
December 1, 2017
Google Public Storage Ernest Garner Sr
November 28, 2017
Google Public Storage Vinit Kumar
Great storage space!
November 28, 2017
Google Public Storage Connie Martínez
Service is good here , Gupta give me a good staff service
November 25, 2017
Google Public Storage Elizabeth Wyatt
Very unfriendly and not helpful! I Was helping family members move stuff out of a storage unit and ran the first load outside. I didn't have the code to get back in the building and she was very uncooperative about letting me in, or helping to notify my family that I was stuck outside (there is no cell service in the building). I get that these are people valuables and they don't want people just wandering around, but the attitude was uncalled for. We then asked for a dolly, were told they did not have them, and then later saw one in the office while using the bathroom! I get that we all have bad days, but don't be spiteful. Esp. When you work in customer service. 10 out of 10 will avoid her at all cost. Otherwise the facility is clean and well lit. Come here if you want your junk protected like they're in Fort knox.
November 18, 2017
Google Public Storage Claudia S
Gupta was very helpful. The location is clean and convenient.
November 18, 2017
Google Public Storage Stella Villada
Mr Gupta gave me excellent service always
October 27, 2017
Google Public Storage Sarah Volpe
Kelly was so helpful! We also got a discount for booking online. I’d definitely recommend this facility. It’s clean and safe and well managed!
September 29, 2017
Google Public Storage Dennis Crigler
I have been renting space here for about 16 months. When we first started it was not very clean, carts were hard to find, doors did not work and the bathroom was disgusting and did not work. Since Taylor and Kelly have taken over all of this has changed. Carts are in the office and have to be checked out. This system works very well. Doors work properly and the property is kept clean. They have done a great job and I highly recommend this site for storage.
September 11, 2017
Google Public Storage Joe Leaston
I recently visited public storage to inquire about a storage space and moving materials. I found Kelly to be knowledgeable and very patient, as she answered my questions and showed me various units to compare sizes.
September 9, 2017
Google Public Storage Kingsley Usen
September 9, 2017
Google Public Storage Manoj Duwady
Mr. Gupta was very helpful for us when we came to sort out our stuffs from the storage.
August 30, 2017
Google Public Storage Nojud Arzoun
The gate was left open thru the night and was stuck like that I don't know if they fixed it yet but what's the point of a gate if it doesn't work and when you enter you're supposed to enter a code then the door for the building will unlock but the keypad is broken therefore the door is unlocked all the TIME.... I pay my bill and I pay it for security but clearly in not getting the security part of it.
August 28, 2017
Google Public Storage عرزون Arzoun
Great People
August 26, 2017
Google Public Storage Racheal Mills
Gupta gave me a great promotion of the merchandise. Very clean environment and helpful!
August 26, 2017
Google Public Storage Adam Oler
August 23, 2017
Google Public Storage Silvia Franco
Very good service for Taylor and Faren. Congratulations!!!
July 31, 2017
Google Public Storage eva nora
Kelly at public storage has been one of the best receptionist here at public storage dealing with her these last few years has been nothing but pleasant and professional.
July 11, 2017
Google Public Storage Bob Williams
The staff was very friendly and helpful. The units are clean and secure.
July 5, 2017
Google Public Storage Raul Zelaya Romero
Muy bonito
June 21, 2017
Google Public Storage Justin Meltzer
Gupta was great! He only made us wait outside on a 90 degree day for 15 minutes after we ran a quick drop off at the facility, and then without apologizing about the wait, practically forced us to write him a good review on Google Maps before we left. What a guy!
May 26, 2017
Google Public Storage Keith I
Great facility and service. Kelly is very helpful!
May 8, 2017
Google Public Storage Jennifer Simpson
The only reason this place gets two stars is because Kelly is awesome. I feel bad that I've forgotten to submit a review and Kelly is super nice about reminding me, but the management needs to change their policies about requiring reviews. It's borderline harassment to continually demand reviews and require Kelly to call multiple times. Also, fix the bathroom lock - It's broken and with a smaller potty training toddler, it's not cool. The place is overall clean and Kelly is the best employee by far... the other young lady that attends the front desk is pretty rude and laughs at customers trying to figure out the trolleys (which are difficult to maneuver).
April 21, 2017
Google Public Storage Jasper Mitchell
I have been there a few times looking for things to help pack my stuff ,and Taylor has been very helpful with helping me find what I need.
March 20, 2017
Google Public Storage Flo Johnson
I am very pleased with the Service I receive from Kelly each time I visit the facility. She is a Gem!! VERY CUSTOMER ORIENTED and always willing to go the extra step to help tennants.
March 15, 2017
Google Public Storage Andrew Warner
Kelly is always awesome every time I come in the office and need something! Very kind and polite.
March 10, 2017
Google Public Storage Lee Skelton
February 10, 2017
Google Public Storage Dennis Day
Mr Gupta gave me outstanding service.I recommend this property
January 20, 2017
Google Public Storage RF
I had a great experience. The Property Manager Kelly was very helpful and professional.
January 3, 2017
Google Public Storage Miss Shar
Great customer service. I would highly recommend to anyone in the area. Kelly was a big help, and so kind.
December 30, 2016
Google Public Storage Carla Seay
Great friendly service. Kelly was awesome!
December 26, 2016
Google Public Storage Space Cowboy
I recently purchased some boxes from here, great customer service, found everything I was looking for, would highly recommend thumbs up
November 12, 2016
Google Public Storage Wolfsatz
November 11, 2016
Google Public Storage Denise France
Kelly is the business!!!! This was my easiest rental yet plus they go out of their way to identify military personnel for the protection of laws! Absolutely awesome!
November 5, 2016
Google Public Storage Celine Fejeran
Thank you for helping me during my hard times...courtesy & help.is appreciated. Thanks for your help, Kelly!
September 7, 2016
Google Public Storage Nancy Damiens
I just want to say what an asset Kelly is to your organization. She was so helpful and kind. Made my day so much better. Thank you
August 30, 2016
Google Public Storage Spencer Himelberger
Lovely staff, safe, affordable (look for online deals)
August 30, 2016
Google Public Storage nialuvscoldplay
Worst customer service experience ever. Katy was extremely rude. I phoned to follow-up on what I was told was a billing error. I tried to explain my understanding but Katy told me to rudely be quiet. We ended up paying the equivalent of an extra month's storage in late fees because they had increased our storage rate and sent the notices to an incorrect address. We had previously changed our address in February with Public Storage. Katy could care less and made no attempts to keep us as customers. She also seemed to be calling my bluff about vacating the unit. We just moved out on 8/28/16 and are moving to a competitor. We will be paying $30 more, but it is worth not having to deal with horrible people. We ran into another person vacating his unit and he expressed the same concerns.
August 27, 2016
Google Public Storage Lawrence Afiyie
La Verne and Kelly were great. They have amazing customer service skills and are very friendly and knowledgeable.
August 27, 2016
Google Public Storage Carol Drummond
Kelly and Laverne Laverne and Kelly excellent outstanding a true asset don't ever get rid of these 2 love the service wouldn't go anyplace else
August 17, 2016
Google Public Storage Alyssa Young
I have had a unit here now for almost two years. I recently had to get another one and I the absolute best customer service. Kelly was so kind and helpful and very understanding of everything and helped me decide which size unit I needed for the amount of things I needed to store. Every time I've come back to pay or get something she's always so helpful! Definitely keep Kelly around :)
August 17, 2016
Google Public Storage Prod Apollo
The Property Manager Kelly is awesome. She is very knowledgeable and helpful. Kelly is a asset to Public Storage. Thank you Kelly
July 20, 2016
Google Public Storage Jeff Glusko
I have been with this public storage facility for years , and have been very happy with their operation. Recently I had the need to go in to the office to make a request for longer hours of access to my storage unit due to the nature of business that I have, it would be a tremendous help and convenience if I could get in to my unit earlier in the day, or later in the evening. I met with the location manager , Kelly , and she listened to my needs and concerns about the limited access , and she understood my reasons for this request because sometimes there is a reason for repairs at odd hours, so she passed my request up line and got me approved for longer access to my unit which has made my life so much easier. I was prepared to go elsewhere and find another 10 x 30 unit that would extend my hours of accessibility , but Kelly proved to me that she cared about my need and went the extra step to make me happy , which is why I will remain a public storage customer for a long time. I really do appreciate her efforts and hope she is there for a long time to come. sincerely , Jeff Glusko
July 5, 2016
Google Public Storage Peter
Property only has one dolly for your use (going on 4 months now). I mentioned this to management and they claimed they have others but renters keep them in their locker. Seems like a simple sign in/out fix but they didn't seem to care. Otherwise, location, access, is as expected.
June 29, 2016
Google Public Storage Julie Schroeder
Kelly is very very professional, friendly and personable
June 8, 2016
Google Public Storage Debbie N
This is a great location and Kelly was very helpful. Signing up for a unit was extremely easy. I've never used a storage unit before so she made sure I knew what I needed to know as a first time user. I would highly recommend this location.
June 8, 2016
Google Public Storage Malena Belle (MUAyogi)
May 24, 2016
Google Public Storage Andy Casper
Highly recommend this property. Kelly took the time to listen to my needs, provide a recommendation and show me a space that worked best. Grateful for her help!
May 18, 2016
Google Public Storage Justino Jaca
Muhammad is best of the best . Thanks for the best customer service.
May 2, 2016
Google Public Storage Jenny Barco
Sunil's customer service was excellent. He helped me choosing the right storage size according to my needs.
April 2, 2016
Google Public Storage Beatriz Lobaton
I have storage unit here since 2015 i am very happy with customer service every time when i come i am getting 5 star service so i highly recommend this place to my friends and family
March 5, 2016
Google Public Storage Jose Roberto
great service from Sunil and Willie helped us get a unit.
March 2, 2016
Google Public Storage Pam Cressey
Sunil the manager is very helpful. I feel secure in the facility and know that he is happy to help witb my needs.
March 1, 2016
Google Public Storage Esi Dadzie
Sunil was a great help, very plesent.. If you need any help he's the best person to assist. 😀
February 10, 2016
Google Public Storage abha pandol
I have storage space at this location nice and clean property very good customer service Sunil is very helpful always ready to healp I highly recommend this place to my friends and relatives
February 1, 2016
Google Public Storage Chinere Mock
Great service, clean units.
January 9, 2016
Google Public Storage Jose Giron
Awesome service from Sunil
January 3, 2016
Google Public Storage Joseph Roze
I have storage unit in this location its very nice and clean property when i came to rent storage unit i got very good customer service through sunil he showed me storage unit a cording to my need i am very happy with the customer service and facilitie i highly recommend this place to my friends and family
December 14, 2015
Google Public Storage Laura Bligh
Thanks for taking time to assist me, Sunil! Nice facilities too.
December 12, 2015
Google Public Storage Ramon M Colon Montes
The place was very clean and reaponse time was very quick. Sunil was very helpful and nice throughout the whole renting process.
November 17, 2015
Google Public Storage Mehdi Khan
I'm 100% satisfied with the service. Mr Sunil and Crystal was really really very cooperative. I will highly recommend this storage to my friends and family.
October 16, 2015
Google Public Storage Olivia Gibbs
Crystal was so much help to my family and I. not only did she suggest which unit would be best, but she also fixed a mistake another person had made. She was nice and informative which made looking for a storage unit all the more easy. I would recommend coming to get a storage unit from this facility and from Crystal any day!
October 10, 2015
Google Public Storage Marco Becerra
Crystal and sunil gave me out standing customer service
September 15, 2015
Google Public Storage Elizabeth Lincoln
Very impressed with the cleanliness and accessibility....and Crystal the proprietor takes great pride in the facility! She was very helpful and kind - an overall awesome experience!!
September 12, 2015
Google Public Storage Leslie Plata
Very helpful customer service from Sunil, great deal and super nice and attentive.
September 8, 2015
Google Public Storage Guery Castellon Sejas
I rented a storage unit i got good customer service throw sunil i highly recomond this place to. My friend and family
August 16, 2015
Google Public Storage Gloria Curtade
Sunil was a really nice person, he has excellent customer services you should have more people like him.
August 9, 2015
Google Public Storage H P Ardaya
Sunil provided excellent customer service. I was in and out quickly.
July 12, 2015
Google Public Storage Lamont Holmes Jr
Great customer service by Sunil!
July 11, 2015
Google Public Storage Mallory Person
I had a great experience at this establishment due to the excellent manager Crystal. She took the time to explain everything to me, for example, the sizes of the storage bins and the best way to pack so I could get the maximum use of the storage. I was really impressed with her professionalism. Because of her, I have recommended this location to a lot of my military and civilian co-workers.
July 10, 2015
Google Public Storage Andrew Norton (TUNDRA37)
I have rented from here twice over the past two years and both times the customer service from Crystal was exceptional.
July 2, 2015
Google Public Storage Bruce Busman
This was my first time renting a storage unit, and Crystal made the whole process seamless & effortless. She is a great resource of knowledge and a good advocate for your company. Bruce Busman
June 13, 2015
Google Public Storage Cathy Potts
Crystal was very helpful in answering our questions and getting our rented to us. Thanks!
June 13, 2015
Google Public Storage jaime altamirano
I came in this facility to rent storage unit today Sunil helped me to find right size unit I rented unit it's nice and clean facility I highly recommend this place
June 3, 2015
Google Public Storage Girdhari Lal
This is nice and clean facilities I came here to buy some packing supplies sunil helped me to put stuff in my truck I highly recommend this place
June 1, 2015
Google Public Storage Stacie Harris
Sunil and Crystal are awesome sales reps ;-)
May 21, 2015
Google Public Storage Alva Broaddus
I received excellent service while being assisted by Crystal at the Pohick Location in Lorton Virginia. I was given a tour of two units to decide upon for storage. Customer service is very important to me and Crystal went above and beyond what was necessary. Thank you Public Storage. And yes I would recommend Public Storage to others looking to store household goods. Sincerely,
May 18, 2015
Google Public Storage Debbie Wallace
the manager, Crysyal Parks, offered excellent customer service!!!
April 20, 2015
Google Public Storage John Agyemang
This location has great customer service. .Crystal was very helpful with the space I needed...I will be sure to share with my friends and family when and if they need storage to come to this location. Thank you for your great service.
April 19, 2015
Google Public Storage Fernanda Rojas
I have been to other public storage companies and Public Storage has been the best by far! Sunil was very friendly and helpful. He went out of the way to show me around to pick the best fit for all of my belongings at a reasonable price. Whenever I would go in, he always ask if we needed anything and if everything was going well. I would definitely recommend this Public Storage location and speak to Sunil. He's awesome!
April 18, 2015
Google Public Storage Patrick Pittman
Excellent customer service from Sunil and Crystal - made the move-in process very easy.
April 4, 2015
Google Public Storage Maria Castillo-Jones
Sunil and Crystal were so helpful and provided great advice on how to upgrade our unit. Highly recommend this location!
April 2, 2015
Google Public Storage Bachan Thankur
I got very good customer service throw Sunil I was in this location to buy boxes And find out information about the storage unit Sunil helped me to find right size unit I am very happy with this customer service I will recommend this place to my friends
March 30, 2015
Google Public Storage Crystal Nelson
I came today to rent a unit and Sunil was very helpful to me right away and very professional. I enjoyed my experience and will definitely refer clients in the future.
March 27, 2015
Google Public Storage J B
Crystal is friendly and helpful! She made my experience (at public storage pohick rd. in Lorton VA) easy and quick. I would recommend this location for its professionalism, customer service and cleanliness! Thank you Crystal!
March 24, 2015
Google Public Storage Melissa Glascock
very helpful property
March 24, 2015
Google Public Storage JAMES B
CRYSTAL HAS HELPED ME ON MANY OCCASIONS, SHE ALSO HAS ANY PACKING AND MOVING SUPPLIES I NEED, IVE STORED HERE FOR YEARS, IVE ALWAYS BEEN WELL PLEASED.
March 19, 2015
Google Public Storage Danielle Ellis
I was very impressed when I signed my lease. Crystal was extremely knowledgeable and answered all of my questions thoroughly. The facility is extremely clean and well-maintained. I chose this particular location based on proximity to where I'll be temporarily living, but I lucked out that this location is run so well.
March 18, 2015
Google Public Storage Michael Henderson
My wife and I went in to pick up some supplies for our upcoming move to TX. Crystal was very helpful with the advice she gave, that we ended renting a small unit for my son's stuff he couldn't fit in his dorm room. Now he can still access all the junk hie didn't want to get rid of and we don't have to worry about moving it,. Thanks Crystal for taking a load off. Literally!
February 11, 2015
Google Public Storage Drako Reyes
Just now i rented storage unit very nice faciality sunil gave me very good deal i highly recomond this place and customer service is exelent
February 9, 2015
Google Public Storage Castro Frimpong
I have been a customer here for the last 3 years and this has been the cleanest facility I have ever rented from the staff Crystal and Sunil have outstanding customer service. I have recommended this facility to many friends and family.
February 6, 2015
Google Public Storage Deepak Thadani
I got very good customer service through sunil he gave me best deal on boxes and explain me about storage as per my need I highly recommend this location
February 4, 2015
Google Public Storage D Porter
First off this is a review for the manager of this location only. Her name is Crystal and she is the best. She goes above and beyond every time I go in there and need some help. She's so nice and a delight to be around. She gets 5++++ stars. The company on the other hand gets none. I have nothing good to say about them at all. My 10' by 15' rental goes up around $30 every year!!!! That's more then rent goes up at most apartment complexes!!!! If it wasn't for Crystal I would of vacated a long time ago!
February 1, 2015
Google Public Storage Sarah Booth
Sunil was our customer service representative for our storage facility and he was very helpful and very knowledgeable in the different unit sizes and was able to help us find the right one for us.
January 16, 2015
Google Public Storage wendell cephus
store yesterday and I met with the lady Crystal Very nice and very willing to sell me stroage boxes and we chat maybe stroage spaces for rental for a couple month. This a great employee you have. Once again thank you for good customer services. Wendell Cephus
January 15, 2015
Google Public Storage Susan Krakau
Very clean facility and super helpful and friendly staff. Crystal was very helpful in helping get the right size boxes I needed for my things.
December 22, 2014
Google Public Storage Maureen Brody
My service representative, Crystal, was organized and open about ways I could save money on a space that would suit my needs. I had been advised to save by cutting on space, but Crystal found a way to get the size locker I needed at a price I could handle. Very professional and much appreciated! Without her assistance, I would probably have been unhappy and transferred after just a month. Now, I expect to be a multi-year client.
December 7, 2014
Google Public Storage Sara Roman
quick and fast . sunil was quick and he explained all the details..thanks :)
December 5, 2014
Google Public Storage Anne Marie Moore
Crystal provided excellent service and help. We appreciated her patience. She provided all the information we needed to make our decision. The location is clean, lighted and easy to access. Crystal walked up thru the process. Thanks!
December 3, 2014
Google Public Storage Richard Nagel
SUNIL.....WAS courteous, Patient, AND helpful Finding a cart for when none were on the main floor. I will recommend this location for its excellent customer service
November 29, 2014
Google Public Storage Jose Nina-Quispe (NinaJ)
Sunil was very helpful, polite and knowledgeable when opening and closing our account. The storage was always clean while we rented and we never saw any signs of bugs, big plus!!
November 17, 2014
Google Public Storage Mayra Garay
Sunil provided an excellent custumer service. You will get a dicount if you book it online.
October 21, 2014
Google Public Storage Donna Culley
One day I went into public storage very confuse and loss, having no idea what sizes of boxes and tape I needed to pack some house hold items, the first thing I noticed was how clean and tidy the environment was,one of your representative Chrystal Parks helped me so much, which I appreciate so much, she had a great attitude, always smiling, very positive, showed me the different types of boxes, also offered me storage, explaining the total process, I did not get storage that day, but in the near future I will get storage, I will spread the word to my friends and acquaintances, because of the great service I received from miss parks at public storage. "Thank You".
October 21, 2014
Google Public Storage Synica and Nekisha Tate
Crystal and the staff here are the best when it comes to customer care. I can not express how grateful. I can rest assure that my stuff is safe and sound. Thank you!
September 15, 2014
Google Public Storage Andrea Ragusa
So far the staff has been great and accommodating.
September 14, 2014
Google Public Storage Melanie Hutt
Just wanted to say thank you to the staff at Public Storage at Pohick Road. Both employees Crystal and Sunil have made a difference. My most recent experience, however, was the help I received from Sunil, who exhibited great customer care with a quiet tone. At my request for alternative units he gave me my options available that day and suggested a specific unit to meet my budget needs. The suggestion was extremely helpful and as a result I decided to stay at this location as I was able to better fit my storage items without breaking the bank. So now, I plan to stay there indefinitely, no need to move. The location is excellent in relation to Alexandria as well as Fairfax city. Sunil checked on me as I was moving from one unit to another that weekend to see how I was doing and overall made the experience more pleasant than I had anticipated. In addition, he advised on what he thought would be an appropriate choice on my inquiry about the boxes at the facility, which I will be using for further organization. Thanks to Sunil I left a happy customer, despite the drudge of having to spend my weekend moving storage, never a fun way to spend time. Thank you Sunil.
August 17, 2014
Google Public Storage SONAL PATEL
I really like the store condition and location. Sunil was very helpful and gave us excellent service. greeted us and was very friendly with us. thank you sunil.
August 11, 2014
Google Public Storage Allison Ford
Crystal was the best. She was so professional and courteous to me and the other customers who came in while I was there. She took the time to explain everything to me and even gave me some helpful hints. It is great to go into a business where the worker truly enjoy their job and want to be there like Crystal. Thank you all for her and for having this business in the best location. Alice Ford
July 28, 2014
Google Public Storage joycelyn boateng
I needed storage , so I stopped in at the Storage facility on Pohick. I immediately liked the environment because it was clean and bright. After speaking to Crystal, I knew that this facility would fit my criteria because she was very friendly and helpful. After renting the unit Crystal continued to be very helpful and assisted me in whatever capacity she could. I was so impressed with her assistance and friendliness that my friend also rented a unit there. I will continue to recommend this storage facility to anyone.
July 27, 2014
Google Public Storage Brandon Albert
Excellent experience! Sunil was incredibly helpful and reassured my family that it was a wise decision to give Public Storage our business.
July 21, 2014
Google Public Storage Molly McIntosh
Crystal was wonderful! Prompt, courteous, respectful, and fun to talk to. I'm happy I decided to go with this location.
June 14, 2014
Google Public Storage Mell St.kittsgirl
Really good customer service by sunil I have storage unit in this location I really want to recommend this place
June 7, 2014
Google Public Storage Lawrence Afriyie
Sunil is very helpful I got very good customer service I highly recommend this place
June 7, 2014
Google Public Storage kwame Afriyie
Crystal has outstanding customer service
May 25, 2014
Google Public Storage Rafath Husain
Sunil was very professional in helping us rent the storage unit.
May 13, 2014
Google Public Storage Clsrence Jackson
Came in to buy boxes and Crystal was awesome. .she greeted with the biggest smile and had great customer service thank you for your great service
May 7, 2014
Google Public Storage Carolyn Hopper
Sunil was very helpful. This is our first experience shopping storage units and he was honest and friendly. I was surprised to find a hundred dollar difference between the 10x5 and a 10x10. But I think we really only need a small one anyway... I like that the units are climate controlled, each individual unit has an alarm, and access is from 6 am to 9 pm 7 days a week. We're waiting to get closer to moving day but will definitely be back!
May 7, 2014
Google Public Storage Francisco aba
Sunil is very nice and helpful I have a storage unit here I m getting very good customer service I highly recomond this place
April 11, 2014
Google Public Storage Recie Goins
Crystal was GREAT! Ask for here when you call or stop in.
March 31, 2014
Google Public Storage Rakia Parker
When I first rented a storage unit here January of 2013, I was VERY impressed. Mrs. Crystal helped me and my family find everything that we needed. She was right there to answer any questions that me and family had regarding size and any other questions. Mrs. Crystal was very knowlegable about the history and the background of the company. There was not one question that we had that she did not know the answer to. She walked us through the unit, we talked about prices, and she was very helpful and even gave us a business card on our way out the door and told us do not hesitate to call her if we had any questions. The office was VERY neat and orderly. NOTHING seemed out of place. You would have thought that Mrs Crsytal had been working for this company for years. Please keep up the god work Mrs. Crystal. I really appreciate the knowledge and dedication that you have to the company. Since renting from Public Storage, I have recommeded 8 family members to the company and they all have had some positive experiences with Mrs. Crystal. The fact that she ie VERY knowlegable gave me reassurance that my belongings were safe there. I would reccomend ANYONE to the Pohick Road Public Storage Location. Thaks Mrs. Crystal for all your help, with your help and dedication, this company at this location will SURELY go a long way. Keep up the good work.
March 31, 2014
Google Public Storage Kimberly Davis
Crystal Parks was very helpful giving me the information to rent a storage. I will recommend my friends to Public Storage at the Pohick location. The customer service there is truly a ten. Crystal explain everything that I needed in great details. Thank you Crystal for all your help.
March 31, 2014
Google Public Storage Crystal Parks
I really like this property it is nice and clean. The manager Crystal always greet you with a smile, she is very helpful and answers questions when asked, she has made my life with storage so much easier then I thought it would be. I will and hss already recommend my friends and family members to use Public Storage on Pohick road in Lorton, Va. I give this facility and manager a 5 star. Thank you Laurie Taylor
March 17, 2014
Google Public Storage Rand Gardner
Clean, safe facility well run by the friendly staff of Crystal and Sunil.
February 15, 2014
Google Public Storage Sandor Cena
I m here to buy s boxes and probably rent unit sunil and Crystal gave me excellent service
January 25, 2014
Google Public Storage Babawale Olupitan
Crystal and Sunil has given me great service. ..I have a unit at this location
January 23, 2014
Google Public Storage stesylviii
Crystal has excellent customer service. She was great to me when I purchased moving boxes. I recommend this location.
January 22, 2014
Google Public Storage Ms1TrueAries13
Crystal and Sunil were very friendly and helpful.
January 5, 2014
Google Public Storage Bernard Dodson
When ever I come there Mr. Sunil is always so courteous and friendly. He takes very good care of my need and is willing to answer any questions that I have. He does an excellent job.
December 27, 2013
Google Public Storage Ylan McClintock
Very helpful staff!
November 26, 2013
Google Public Storage Michelle Stevenson
Excellent customer service. Crystal was extremely helpful and patient. The idea of moving and placing things in storage can be overwhelming. Crystal helped to make the situation much easier.
November 18, 2013
Google Public Storage Melissa Hoffman
Crystal has been absolutely amazing! She has been great - walking me through how everything works at this facility. She is always there, and always greats me with a smile. The facility is very convenient and is always clean. I will definitely recommend this location to anyone else I meet that needs a storage unit!
November 11, 2013
Google Public Storage Jyoti Goyal
I visited Public Storage on Pohick Road. I bought few boxes and other packing materials. It is a nice and clean facility. Sunil was very helpful. He helped me to put the boxes in the car. I would highly recommend this place.
September 25, 2013
Google Public Storage Sharon El Mouhib
Finally able to get the storage unit and let me tell you this, the customer service was terrific the second time around. I had the pleasure of being helped by Sunil this time and he did a fine job and was very professional and helpful. I would recommend this location to anyone looking for affordable and clean storage!
August 23, 2013
Google Public Storage Aali Naser
I am pleased to have this opportunity to write review for Mr. Sunil, with whom I have been recently acquainted at Lorton Public Storage facilities. In his capacity as a facility representative for me, he was the individual who first helped me understand how the system works and what my and their obligations are as well as how to choose the right size storage room based on my storage needs. His skills and knowledge as a facility representative are first rate - he his highly knowledgeable about the customers requirements, able to answer my questions in detail and with great fluency even about a range of possible issues/concerns; and he is easy to talk to and work with as well. To me, Mr. Sunil comes across as a very professional individual capable of undertaking serious work in a friendly and collaborative way. This, in turn, certainly encouraged me to take seriously his advices in the consideration regarding storage related matters and scenarios. I recommend Sunil with great enthusiasm and encourage anyone who is in need of storage to go and talk to him.
August 22, 2013
Google Public Storage Neil McKinnon
I had some issues when I first started storing at this location, but with the help of Crystal its been a pretty good experience. She has been very supportive in helping me move equipment, and keep s the facility clean. I wish I had better notification on maintenance issues, such as elevators and doors. But over all it is one of the better storage facilities i the area.