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Address

9915 Richmond Highway
Lorton, VA 22079

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

571-335-8508

571-335-8508

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

571-335-8508

571-335-8508

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 25/mo
    Online only price
    Small 5'x5'
    • Upstairs/stairs
    $ 25/mo $33
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    3'x3'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    Small 3'x3'
    • Upstairs/stairs
    $ 27/mo $36
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/stairs
    $ 44/mo $59
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    6'x10'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 6'x10'
    • Upstairs/stairs
    $ 52/mo $69
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 80/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/stairs
    $ 80/mo $107
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 8'x10'
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 112/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 112/mo $149
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 121/mo
    Online only price
    $1 first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 121/mo $161
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 175/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 175/mo $234
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 240/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 240/mo $320
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x26'
    Online only price
    $ 258/mo
    Online only price
    2nd Month Free
    Large 10'x26'
    • Outside unit
    • Drive-up access
    $ 258/mo $344
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 262/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 262/mo $349
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lorton Storage Units Near Route 1

Find storage units in Lorton just off Route 1 and convenient to I-95.
Let Public Storage help you make the most of what you love without cluttering up your home. Grab a 5x10 storage unit and stash away bikes to use at nearby Meadowhead Mountain, golf clubs for teeing off at Pohick Bay Golf Course, or boating equipment for a day on the water at Belmont Bay Harbor Marina.
Small space living doesn't have to be crowded when you use our 10x10 storage units to make room at home. With a 10x10 storage unit, you can offload furniture like couches and dressers, appliances like window air conditioners, or simply large boxes of clothing, decorations, or old toys.
We also love helping local businesses work smarter, not harder. With a large 10x20 storage unit, you can keep extra inventory, promotional supplies stored away offsite so you have more room at the office.
Once you're finished storing, you're just a short drive away from Washington, DC attractions like the Tidal Basin and Potomac Park.
Whether you choose an indoor storage unit or an outdoor storage unit, don't forget to use our eRental program to book a contactless move-in that will prove just how easy self storage can be.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 332)

September 5, 2023
Google Public Storage Manuel Rodrigo Vargas Valdivia
September 4, 2023
Google Public Storage Calvin Moore
Daily delivery
September 3, 2023
Google Public Storage Ahnkore Tha'G
Ali was great and helped us out. Such a great worker and very patient and knowledgeable. Thank you!!
September 1, 2023
Google Public Storage Armand De Leon
Excellent service
August 29, 2023
Google Public Storage Rob
I was skeptical putting my household goods in storage and even more when I saw where this one was located. People have junk in their containers so I was worried about rodents. However I was more than pleased. Ali went above and beyond to make sure I had what I needed. I rented a 10x30 unit to store my 5 bedroom. Well let’s just say that doesent work. I ended up needing two. Not sure where that math comes from. Bottom line is this place was clean, no bugs no rodents and no mold from the smell of it.
August 27, 2023
Google Public Storage Zafar Rizvi
August 26, 2023
Google Public Storage Brandon Peterson
Ali is awesome, and so is the rest of the staff at this location. Great deals, too! Easy access right on along Rte 1, and convenient.
August 26, 2023
Google Public Storage Drew Spencer
Entire building needs pest control!!! Do not purchase unit until they do so. All my stuff and entire unit now has bed bugs. guessing from connecting units. Now have over 20 bites on my legs and hands from getting stuff out although I’m sure it’s all ruined at this point. Terrible place
August 21, 2023
Google Public Storage Jamal Khan
Easy storage and helpful manager. Building is a old but Mr.Ali is very helpful and prices are reasonable.
August 13, 2023
Google Public Storage Hr Goldz
Hi This is my second unit with public storage and Mr Ali is very nice person which help me from A to Z to get my unit through very smooth and fast operation. I am very satisfied with his service and this location service. ***** Henry
August 7, 2023
Google Public Storage Muhammad Haris Zuberi
Great storage, Great Service, Good people 3Gs
July 26, 2023
Google Public Storage norman elbekri
Ali always trying help and the place is clean and secured.
July 7, 2023
Google Public Storage Thomas Gurdak
Checking in was quick and easy. Ali was kind and friendly. The buildings are not new but they are clean and in good shape.
July 2, 2023
Google Public Storage Jose Chavez
June 5, 2023
Google Public Storage A Dot
Helpful manager. Convenient storage. Good experience overall.
June 4, 2023
Google Public Storage Jackie Martinez
June 1, 2023
Google Public Storage Nate Barrell
Ali was extremely helpful after some changes were needed. Appreciate his willingness to be so accommodating.
May 9, 2023
Google Public Storage Awad Bae
I am glad I chose this facility. Ali, the manager, was very nice and extremely helpful and he always goes out of his way to make the entire process smooth and a lot easier. I would recommend this facility to anyone who is looking for an affordable and convenient storage facility in this area.
May 7, 2023
Google Public Storage Miguel Granados
Good experience
May 4, 2023
Google Public Storage Fighting Falcon
I went in there right before the office closed to see the storage unit which I rented online. Ali not only showed me my unit but also helped me get the public storage app.
April 26, 2023
Google Public Storage Connie Coffied
Easy transition, and good customer service
April 12, 2023
Google Public Storage Cristino Argueta
Good customer service I loved
April 5, 2023
Google Public Storage Track IR
Ali is so cool, calm and helpful. There was something wrong with the internet the other day he drove me all the way to another Public Storage location to help me out and then drove me back to this location. I have been with Public Storage and he is always been above and beyond.
April 1, 2023
Google Public Storage Steven Monroe
Very helpful and curteous
March 8, 2023
Google Public Storage Peter Woods
Excellent and quick service. Also very friendly and knowledgeable.
March 6, 2023
Google Public Storage Keryna Collazo
Shes amazing she helped me out big time! She was very informative! Go to Ana from public storage!
March 2, 2023
Google Public Storage Jorge Vargas
February 14, 2023
Google Public Storage Jhon Perez
February 9, 2023
Google Public Storage Rukhsar Abbasi
Excellent service. Ali was great
February 5, 2023
Google Public Storage Eric Annor
Very Good performance a
January 25, 2023
Google Public Storage Jose Moya
It was good
January 3, 2023
Google Public Storage Safo Donkor
Very nice and clean property The property manager is always nice than you for good customer service
January 2, 2023
Google Public Storage Antwi Kwasi Asante
Thank you for helping me today good customer service
January 2, 2023
Google Public Storage Kelvin R Curry
Very helpful Good customer
December 21, 2022
Google Public Storage Leah Urrutia
patient and great customer service
December 7, 2022
Google Public Storage Lilian Gonzalez
I was looking for a space to put my stuff in but didn’t want to pay a higher price. I came to this Storage, and Ana, the staff member, was helpful and got me one good price.
December 4, 2022
Google Public Storage Alexander Smith
Great service
November 3, 2022
Google Public Storage Martha Cunningham
Ana was so helpful taking care of my payments, and taking care of my paperwork thank you
November 3, 2022
Google Public Storage Theophilus Sarpong
Mrs Ana was a very generous person . Thank you for good customer service
November 1, 2022
Google Public Storage William Barnett
Thank you for your help today
October 15, 2022
Google Public Storage Graham Tenhoeve SR
October 7, 2022
Google Public Storage Cody Thomas
Thank you for good customer service
October 7, 2022
Google Public Storage Ferrari Asante
Thank you mrs Ana Good customer service
October 4, 2022
Google Public Storage Abigail Kumi
I meet Zac and Ana they are simply the best,good job guys
October 2, 2022
Google Public Storage Christopher Di Fatta
I rented an unit for nearly a year. The space was clean, well lit, and all of my possessions were safely stored. The staff is kind and considerate. I highly recommend this location for any one.
October 1, 2022
Google Public Storage ROSE SEGLAH
Mrs Ana was the best person that I've met at the storage unit thank you for good customer service
September 22, 2022
Google Public Storage Jeannette Davis
Lito, was very professional, patient,and I was very satisfied to have him assist me in this storage rental. Thank you, Very much...👍
September 21, 2022
Google Public Storage Alexander Westover
My partner and I had a storage unit here for a long time. We finally got our new place together. Glad we had access to our things so easily and the customer service was always top notch. Thanks Lito.
September 6, 2022
Google Public Storage Dill E
I had a few questions regarding pricing and sizes available and the representative took the time to answer all of them! Very professional and courteous! Can’t recommend them enough!
August 26, 2022
Google Public Storage Maria Benitez
Jessica has been a great help answering all of my questions. I appreciate the help. It’s my first time going to a storage unit. She answered all my questions and helped me find what’s right for me.
August 26, 2022
Google Public Storage Elizabeth Robinson
Thank you so much for your help Jessica.
August 26, 2022
Google Public Storage Emily *
I had a great experience at this location! Jessica was so kind and helpful. I appreciate her assisting me in getting my storage unit.
August 16, 2022
Google Public Storage ImageEight OFour
I just reserved my storage unit and Jessica was very helpful and knowledgeable when it came to any questions or concerns I had. Jessica is a delight and made my experience nice and easy.
July 25, 2022
Google Public Storage Jonas Nascimento
I was very well attended by Lito, an excellent professional!
July 22, 2022
Google Public Storage Gorgeous Collection
July 22, 2022
Google Public Storage talha kausar
Great customer service.
July 22, 2022
Google Public Storage NoorHash
Highly recommend. Great staff, always helpful and kind.
July 8, 2022
Google Public Storage Frank Flores
Great facility and clean environment. Good customer services.
June 25, 2022
Google Public Storage Nasratullah Hashimi
Very helpful staff. Clean environment. Would definitely recommend.
June 14, 2022
Google Public Storage Mohsin Ali Khan
Great customer service, Jessica was so helpful and kind thank you for your help!
June 9, 2022
Google Public Storage William Mason
These guys were great. Perfect communication and diligence. Made my life so much easier.
May 17, 2022
Google Public Storage Josue Umanzor
Good customer service
May 15, 2022
Google Public Storage 1Big FalloutFan
Syad always helps me out I recommend Mr Shah and public storage is the best.
May 4, 2022
Google Public Storage delphine Mawule
Great customer service
April 26, 2022
Google Public Storage Steven Williams
April 6, 2022
Google Public Storage Leroy Chatman
Syed is providing excellent customer service
April 4, 2022
Google Public Storage Alex Mansaray
A good facility on main road with good customer service by Syed.
April 2, 2022
Google Public Storage Stephen Noble
Great experience. Customer satisfaction was great.
April 1, 2022
Google Public Storage Eboni Martin
If you’re looking for agreat customer service experience definitely ask for David. Very professional, empathetic and efficient.
March 7, 2022
Google Public Storage KingMacko Realty
Great customer service!
March 7, 2022
Google Public Storage Darius O'Connor
Syed is helpful
February 15, 2022
Google Public Storage Ari !
Semaria has always been very helpful whenever I come in - I can always count on her!
February 15, 2022
Google Public Storage Lala Smith
I have had multiple storage units from U-Haul to mini storage but public storage and their staff has always been my favorite. Ask for Semaria!
February 11, 2022
Google Public Storage Afrafra Asempa
Syed here is a true professional when it comes to customers services he got me through all that I need he cool to handle business
January 21, 2022
Google Public Storage Stephen Dodds
Syed was great Great customer service Great help Fast and easy process
January 15, 2022
Google Public Storage Antonio Sis
Syed was very helpful and walked us through the e-rental process. Would recommend
January 14, 2022
Google Public Storage Christopher Ellis
Great prices!
January 10, 2022
Google Public Storage ibrahim SANKOH
Employees keeps this place in top shape, best customer service. Recommend to anyone needing a safe place to store
December 28, 2021
Google Public Storage Sam Jackson
Dave was a great help
December 28, 2021
Google Public Storage Alfredo Miranda
Good facility.
December 28, 2021
Google Public Storage Amani Adams
Jose was amazing and super helpful
December 20, 2021
Google Public Storage Ms. Boss Lady
I originally started at another storage location that was a headache, I decided to stop at this Public Storage and I couldn't be happier! I was greeted by one of the employees (Semaria) she was very polite and patient (thank goodness lol). I would definitely recommend that you go see her for your storage needs.
December 8, 2021
Google Public Storage Alberto Hamilton
Couldn’t have asked for a smoother experience, thanks for all the help Sam.
December 4, 2021
Google Public Storage kenneth thomas
Ana was a very big help I really appreciate her help Big Thank you to her!!!
November 20, 2021
Google Public Storage Steve Mitchell
November 17, 2021
Google Public Storage Miguelito Marroko
Mucho agradecimiento por la ayuda de sam- super thankful for the help sam gave
November 9, 2021
Google Public Storage Kevin Quinn
November 8, 2021
Google Public Storage Ike Taylor
Samaria is very helpful!
November 5, 2021
Google Public Storage Manuel Tejada
Sam is super helpful
October 26, 2021
Google Public Storage Iveth Medrano
October 8, 2021
Google Public Storage jackie hernandez
Ladies in the office incredibly nice and was very helpful!! Great customer service!
October 8, 2021
Google Public Storage Shane Burrell
Jenny was such a big help in determining what size unit I needed Ill always remember her professionalism and charismatic attitude
October 7, 2021
Google Public Storage Ailynn A.
September 24, 2021
Google Public Storage don menn
Convenient location, easy access, fair pricing.
September 22, 2021
Google Public Storage S Ford
September 15, 2021
Google Public Storage zuleyma sanchez
Great Customer Service!
September 3, 2021
Google Public Storage Jovious wade
Diana was amazing!!! Great customer service!!!
August 26, 2021
Google Public Storage Strong Movers
August 25, 2021
Google Public Storage Luv1
Good facility
August 9, 2021
Google Public Storage Crystal M. Terrell
Diana is just DELIGHTFUL! She put my ALL my fears to rest with storing my most PRECIOUS items. Looking forward to establishing a working relationship with her AND Public Storage!
August 2, 2021
Google Public Storage Barbara Stewart
Diana's help getting storage was greatly appreciated. She made a difficult situation bearable. I cannot recommend this storage facility enough. Thanks so much for your assistance.
July 27, 2021
Google Public Storage Marlon Rivera
I came in to ask some questions for my parents and the girl at the desk Sam was really helpful! Her happy personality really made a difference in my day, thanks again Sam!!!
July 15, 2021
Google Public Storage Sorie Kargbo
July 6, 2021
Google Public Storage Deante Traylor
July 1, 2021
Google Public Storage Al O
Diana was the greatest, and made my sister and I feel so comfortable!
June 27, 2021
Google Public Storage Taichi Da Ghost
Good business
June 25, 2021
Google Public Storage Tracy Hartman
Diana was extremely helpful!
June 24, 2021
Google Public Storage Jay S
My friend stores here, cheap rates and manager Diana is very nice.
June 7, 2021
Google Public Storage Elizabeth James
This place is awesome. I stored my things here while I was moving. Diana was very helpful and went above and beyond to make sure everything was taken care of. I highly recommend this place.
June 4, 2021
Google Public Storage Scott Johnson
Excellent customer service, thank you Shalesa! You were able to help me find the right size storage unit and quickly set up my account.
May 18, 2021
Google Public Storage Ligia Cordova
I would recommend this location. Not only did the units look clean, the prices are comfortable, but customer service was phenomenal! Dianna, who was the one to help me was incredible! She was so helpful and informative. Dianna was able to answer all of my questions and was very polite. She was very patient when showing me all of the units I was inquiring about.
May 15, 2021
Google Public Storage Nobody of any particular importance
Mitchell was extremely helpful and efficient at getting me set up.
May 15, 2021
Google Public Storage Mouna “mindfullycreate” Carpenter
Dianna provided excellent customer service and should be considered for a promotion and bonus.
May 6, 2021
Google Public Storage Antonio E Gomez
Diana was fantastic! Very professional and courteous.
April 14, 2021
Google Public Storage J fuentt
I was looking into a few different storage units around the area and after speaking to jenny i definitely went with this location. She was very informative and answered every and all questions i had! Definitely recommend!
April 14, 2021
Google Public Storage Stephin Rivera
I usually do not leave reviews but i felt like i needed to. Love the staff here i always get the best service. Jenny and sam have been the best since day 1! They are so very helpful and polite. They always seem to be in the best of moods when i ask millions of questions. Definitely recommend storing here!
April 14, 2021
Google Public Storage Jason Hernandez
I’ve in the past rented at other facility’s . By far this is the best experience I’ve had at one yet! The two ladies in the front were very kind and informative the few times I went in .Sam and Jenny were great keep up the good work !
March 22, 2021
Google Public Storage Mouhameden Mohamedou
Had a great experience and great service
March 6, 2021
Google Public Storage Jay Delcid
Amazing place. Very convenient,
February 8, 2021
Google Public Storage Big Bandz
The young lady was friendly and courteous
February 8, 2021
Google Public Storage Jason Mahuron
The young lady, I think ellie is her name was, keeps the propery clean
January 13, 2021
Google Public Storage Qasim Butt
Hello Bonnie, She was Great, helped out with old account to newer account with bigger space and price was great.
January 7, 2021
Google Public Storage Tyler Rathbun
The lady behind the desk, Bonnie at Public storage had the best customer service I’ve seen in a very long time. She was personable and very respectful, she even helped me find exactly where I could store my stuff. I very much recommend coming here and not just public storage but this location.
January 3, 2021
Google Public Storage ziairea chestnutt
Ellie was AMAZING ! She made sure I was ok , more than she had to! I would tell ANY of my family to come to 9915 Public storage !!!
December 30, 2020
Google Public Storage Richard Dennis
Awful place and run down and not tempature controlled
December 29, 2020
Google Public Storage Josh Bell
Excellent customer service and super friendly. Bonnie truly went above beyond to get our billing setup and find the perfect storage unit for our items. Will definitely be referring more business to this location. I can understand why this property has such good reviews. Fast and efficient service, especially when setting up a new account.
December 23, 2020
Google Public Storage James Cole
Outstanding service, affordable price, and the spacious storage rooms were convenient. Ellie, one of the staff members was very polite and communicated well to any question I had!
December 6, 2020
Google Public Storage Abraham Sesay
Ellie gives great customer service. She always ask how the unit is working out for us.
December 1, 2020
Google Public Storage Rana Dean
This storage has the best price in the area. What is very important to me is the fact that there is an available manager on site. Bonnie goes beyond customer satisfaction. She was so helpful in our decision making. I totally recommend choosing this storage.
November 9, 2020
Google Public Storage Santigie Kamara
This is a great storage facility, manager knows how to treat people!
November 2, 2020
Google Public Storage Felype Davila
Bonnie was incredible attentive with me and my concerns. Very polite,professional and with a big smile. It’s hard to find a costumer service like this nowadays! :)
October 6, 2020
Google Public Storage Re View
This Place Rocks..Ellie is the best ..Shes Fantastic!!!!..Help me from start to Finish and was very knowledgeable!! Thank you for such a great experience.
October 5, 2020
Google Public Storage Thyais Kim
Thank you Ellie for your great costumer service and for assist me with the moisture check products. Highly product location and product thanks to the amazing staff!
October 3, 2020
Google Public Storage ben adMs
Bonnie is a great property manager number 1!!
October 1, 2020
Google Public Storage Alfredo Obando
I have been in management for over 15 years and Bonnie has provided the Best customer service I have ever experienced! She is friendly with a smile, very knowledgeable, patient, and a pleasure to work with! I will tell everyone I know looking for a storage unit to come see her. Thank You Bonnie
September 12, 2020
Google Public Storage datadave chandler
Love is a strong word
September 7, 2020
Google Public Storage Charlene Jackson
The girls in the office are always helpful and kind.
September 4, 2020
Google Public Storage Emmanuel k. Ricky
Awesome place to rent a storage manager Bonnie, is very nice person her customer service was on point she's explained every detail for me to understand even though sometimes makes little mistakes putting box or pallet in front of someone while I was loading my storage when they complained to her she talk to me polite way not angry with me that made me welcome to continue renting storage at Lorton location also good location for putting containers shipping may God bless manage Bonnie for her kindness to all Africans like me always want to rent from miss Bonnie 5 🌟 for your good customer service 😘👌👏👍🙏🙏🙏
August 12, 2020
Google Public Storage Evan Benton
My company has had a storage unit at this location for over five years now, and Ellie is one of the best staff members I've ever had the pleasure of working with. When I called and she was away from the phone or on another line, she called my number back within five minutes. Very professional and courteous!
August 6, 2020
Google Public Storage Leon Fowler
Rented a unit here last week. Worked with Bonnie, she was polite and helped with the last minute questions I had when they were already closing.
July 28, 2020
Google Public Storage Slym BOY
July 27, 2020
Google Public Storage Wade Stuart
The facility was clean and the young lady there was very helpful
July 5, 2020
Google Public Storage James Okyere
She was very nice and helpful to me
May 26, 2020
Google Public Storage G&J Moving and Storage
The store manager Bonnie was so helpful, she answered all my questions to make sure my needs are fulfilled. 100% recommended!!!
March 15, 2020
Google Public Storage Yahya Barakzai
Although i have used Public Storage's services several times since i have business and i require space to rent for my stuff for several months, this location was an absolutely different experience, a very friendly staff named Diana with a very warm welcome and describing all the best options as a customer service professional that is supposed to express. i really appreciate your hard work Diana and keep it up. Thanks, Barak,
March 5, 2020
Google Public Storage Garry Nelson
I love the customer service that was displayed by Felicia. She made the moving experience hassle-free. She went over my fees to ensure I fully understood what I was paying for. I recommend my family to her. :)
March 4, 2020
Google Public Storage Moses Alford
Felicia is kind and always smiling
February 25, 2020
Google Public Storage mindy logar
Worked well to hold our things during a life transition.
February 8, 2020
Google Public Storage abdoul diallo
Very clean place and Felicia is always so very helpful.
January 30, 2020
Google Public Storage Patrick Moriba
Felicia is always very helpful and great customer service.
January 30, 2020
Google Public Storage Fatal Dix
Ms. Felicia helped my mom find the perfect size unit, and let me know about the great tv boxes they offer. Would defiantly tell anyone who needs storage to come here, you'll be taken good care of by Ms. Felicia!
December 28, 2019
Google Public Storage gabriel1962 Gomez
La personas que nos atendio es maravillosa lleno todas nuestras espectativa con respecto al storege y es Felicia thank you
December 28, 2019
Google Public Storage Jorge Gomez
Because very close to me.
December 26, 2019
Google Public Storage Juan Castro
Every time I stop by this location I feel welcomed. Great customer service. Felicia always make sure my unit works for my business needs.
December 15, 2019
Google Public Storage Clare Guerrero
December 6, 2019
Google Public Storage Alfonso Wells
Felicia is always so nice when I come in to make payments. Friendly and great customer service.
December 4, 2019
Google Public Storage Kevin Mccreery
Well lit after light repair and very friendly staff called to get a quote on another unit and female who answered phone was very professional and seemed like she knew everything about the facility
November 17, 2019
Google Public Storage Andrew G
Just good storage. Not climate controlled. Some units on a second floor without the elevator.
November 2, 2019
Google Public Storage Destiny Duff
Dianna was extremely helpful, and very easy to work with!! Very sweet individual. I’ll definitely recommend others to come here.
October 31, 2019
Google Public Storage izzy amaya
This was my first time buying a storage unit and mrs. Felicia was one of the most hospitable person I’ve ever met she showed that she really cared about our customer service & discussed our pricing very well 10/10
October 31, 2019
Google Public Storage Nina Burchard
I've been using the Public Storage facility on Richmond Highway ever since moving to the Lorton area. I recently downsized to a smaller locker and was fortunate enough to have Felicia assist me. She was able to meet my specific request about securing a unit in the same building as my previous locker which made transferring items from one to the other much easier. The unit is clean and well-lit, carts are provided so you don't need to carry boxes, and the location is gated and secure. Overall I'm very pleased with this Public Storage facility in general and Felicia in particular. Thanks again!
October 6, 2019
Google Public Storage Joshua Moore
Felicia was awesome in helping me find the right unit for my needs! Good location close to Ft. Belvoir and the hours of accessibility are great!
October 5, 2019
Google Public Storage Kevin Debrito
Good job
October 5, 2019
Google Public Storage Santigie Kamara
Felicia and Diana are great and very helpful
October 4, 2019
Google Public Storage yanina lizama
Diana was very helpful and informative very wonderful !
September 19, 2019
Google Public Storage Steve Caruso
Awesome!!! Facility was clean, prices were competitive, and the service was outstanding. Felicia helped me get set up with a storage facility, and helped me save some money!
September 14, 2019
Google Public Storage Andre Liscott
September 12, 2019
Google Public Storage Luis Bonilla
Felicia and natalie are very helpful
September 7, 2019
Google Public Storage Jose Calderon
The lady in the office is always nice and very helpful.
September 4, 2019
Google Public Storage Jacob Till
Felicia is the best! She called me after I lost my credit card and reminded me to add a new card. My unit might have been on storage wars without her!
August 13, 2019
Google Public Storage Carey Tsang
Great customer service. Felicia made sure my appt time was updated when I had to change my appt time and she answered all the questions I had with useful information. Definitely recommend this facility.
July 23, 2019
Google Public Storage Desmond M
Great storage building very clean and lots of lights. The workers are very nice and always willing to help. One person that really stands out is Felicia every time I come she is always nice and happy to help.
July 15, 2019
Google Public Storage Michael Howard
My experience was superb Felicia did a great job with a quick easy process well definitely recommend.
July 3, 2019
Google Public Storage Melissa Porfirio
I was stressed about finding an affordable place for my teaching materials. Felicia was exactly who I needed! She was friendly and helpful and definitely put me at ease!
June 30, 2019
Google Public Storage mark jones
Felica was a life saver! Moved to the area recently and she helped calm our nerves down and got us situated very quickly. Hands down one of the best customer service experience. Thank you for everything! The storage unit was nice and clean which made us comfortable unlike other place down the road we went to.
June 30, 2019
Google Public Storage Tim Roberts
Helped my friend Yeudis move in today. Issy was great!!
June 29, 2019
Google Public Storage William Root
Very nice management! Easy to work with!
June 5, 2019
Google Public Storage joseph martial
Great customer service (Falicia) help us out big time
May 31, 2019
Google Public Storage Jared Mustafa
Felecia was awesome. Great customer service
May 19, 2019
Google Public Storage Instagram: IntrovertedFinesse
Felicia had trouble getting the gate code working for me but she gave me her code in sacrifice just so I could move my stuff in instantly.. Awesome customer service and dedication.. Thank you Felicia!!!
May 7, 2019
Google Public Storage Sarah Arnold
The facility is really nice and well kept. Staff is very friendly and helpful. Felicia at the front desk was very kind and patient as we looked at multiple units to find the perfect one for all our stuff. She got us signed up promptly and was very helpful answering all of our questions. Thank you Felicia!
May 1, 2019
Google Public Storage Sahid Alie
Jennifer- was very professional and helpful. Good job
April 29, 2019
Google Public Storage Brittany Diggs-McLean
We would like to thank Jennifer and Issy with all the help they gave us. They were so helpful, friendly and respectful. They gave lots of helpful information. It was nice to pull up to a place and see friendly smiles and voices. We highly recommend this place.
April 15, 2019
Google Public Storage Jacke Ahmed
Jennifer was very helpful، she provided great customer service. Very professional. Will recommend this public storage.
April 13, 2019
Google Public Storage John Effah
Thank you so much.God bless you.
April 12, 2019
Google Public Storage Fryedboy Marley
Jennifer has the best customer service I’ve seen in a while! She helped out so much and even stayed after hours to help me out and make sure everything went smooth! Thanks again Jennifer !
April 11, 2019
Google Public Storage Chauna
Excellent service Jennifer was accommodating to some of the storage units and make it work for me. Pleasant, friendly nature all that customers need...make her the Best Customer Service ever
April 4, 2019
Google Public Storage Boris Seizov
Jennifer made the booking process very easy. Great location with good availability in terms of units. Definitely would recommend it to my friends if they need a storage. Keep up with the good work.
March 16, 2019
Google Public Storage Connie Butts
Great customer service and lowest prices in NOVA. So happy to have found this place.
March 3, 2019
Google Public Storage Barry Patterson
Excellent customer service especially Bonnie, she is kind and easy to talk with. The place is clean and organized. Great all around, great job!
February 20, 2019
Google Public Storage Elizabeth Johnson
Prices are really good and service is not bad to. I would recommend this location.
February 19, 2019
Google Public Storage Andre Suggs
My Visit Today At Public Storage Was Sweet and Simple Thanks To Kendra I came in aggrivated because i already wasted damn near the whole day at the dmv She Was so helpful, moving me through the process quickly . Kendra was very resourceful And well spoken i advise everyone to come here when you need some storage space.
January 25, 2019
Google Public Storage Lamarcus Madison
Came here because of the great reviews. So I had to write a review myself because of the excellent customer service that was provided from the young gentleman Mr.Ali. He made sure I got the right size for the best price. Go visit him.
January 23, 2019
Google Public Storage Tim Funk
Katie provided me with excellent customer service and knew exactly what I needed to protect my belongings
January 19, 2019
Google Public Storage Satinder Singh
Great service and very cheap
January 19, 2019
Google Public Storage Manish Singh
Ali was great. Will refer friends and family
December 19, 2018
Google Public Storage Jose Espenosa
Bonnie is the best! She has always been so helpful and knowledgeable!!!!!
December 5, 2018
Google Public Storage shujat inayat
Business opportunity
November 19, 2018
Google Public Storage Olivia Sonia
Zia is awesome
November 18, 2018
Google Public Storage Armen Hodiyan
5 months' interaction with Manager Zia. Always found him helpful, polite and courteous. Space was good and well lighted.
November 7, 2018
Google Public Storage Neb Smada
Great staff members; specially Chelsey Bryce, and the facility is very spacious as well.
October 30, 2018
Google Public Storage Tony Green
Big climate control storage units
October 23, 2018
Google Public Storage Ibrahim S
Renting here since 2005. I found Zia exceptionally helpful in finding right space. Good customer service always. Prices are very affordable. Definitely recommend to friends and family.
September 28, 2018
Google Public Storage Micheal Costa
Chelsey help me today and she was vary nic e and sweet and vary helpful
September 14, 2018
Google Public Storage Tashawna Robinson
Great fast and friendly service! Chelsey was the best! She's definitely knows her stuff and is willing to provide the best storage unit for your needs!!
September 9, 2018
Google Public Storage Matthew Sullivan
Really run down. Impossible to get store associate on the phone.
August 18, 2018
Google Public Storage Rahel kifle
Carel , am so satisfied with her Costmer service .it was my first experience, she helped me with everything Thank you carel
August 16, 2018
Google Public Storage Gali Belk
August 16, 2018
Google Public Storage Sh Ad
Great prices, great customer service, conveniently located. Needed a place to store for couple of weeks while waiting for renting apartment. Process was smooth. They rent on monthly basis. Worked for me. Will definitely recommend this place, if you want to save money. Manager Zia will make move-in easy for you. Leaving but will come back whenever needed a storage.
August 8, 2018
Google Public Storage Monique Butler
Great customer service. Polite, cooperative and helpful. Zia made the process easy and smooth. Space is clean and within budget. Will recommend to friends and family.
July 28, 2018
Google Public Storage Kenneth Moussa-Kembe
Absolutely great customer service from Shanobie and her teammates.
July 10, 2018
Google Public Storage Regina S
Zia was incredibly helpful and polite. This was my first experience with a storage space and he couldn't have made it any smoother or easier to understand. He's a gem, Public Storage!
June 10, 2018
Google Public Storage Janeale Rambaran
June 8, 2018
Google Public Storage Patrica Ross
Zia so very helpful knowledgeable professional and friendly. Moving and storing your items can be stressful but Zia made the entire process smooth. Public storage is lucky to have him. Thanks Zia.
April 22, 2018
Google Public Storage Timothy Ketchum
April 14, 2018
Google Public Storage Malik Styron
Katie was very helpful! Can't wait to see her again!
March 31, 2018
Google Public Storage Parrish Green
March 26, 2018
Google Public Storage Pedro Pete
Great customer service. The guy begged me for the review.
March 23, 2018
Google Public Storage Tonya Elliott
Great storage. Good customer service
February 17, 2018
Google Public Storage Maso Khan
Zia is very friendly and welcoming. Helped me find a space that met my needs. Location is well kept & conveniently accessible and rent rates are very economical. Highly recommended to those who want to save on storage rent.
February 14, 2018
Google Public Storage nelson euceda
This location is very good place to rent a unit I recommend nice people on the office
January 20, 2018
Google Public Storage Ahmed Sesay
Imani gave me great customer service. I appreciate all her help. Keep up the great work!
October 12, 2017
Google Public Storage Jeamine Navarro
Very annoyed with this location. Not sure if it's the company in general, but rental fees continuously go up without any explanation (in the 20 months I've used their service, it's gone up $20) and they don't maintain their facilities. Today I went in and my code didn't work to get through their main gate. The woman on duty couldn't find out what was preventing the code from working and ended up giving me a new code. Went up to my storage room only to find the automatic lights were out. Tried waving my arms and moving around to activate them, but no luck. Went back to the office to report the broken lights, but it was locked up and woman was gone, no sign saying gone to lunch or anything (this was at 12:15 on a Thursday afternoon). Left the building without getting what I came for. What a waste of time.
July 16, 2017
Google Public Storage Basheer Shabazz
Great staff, great service! The manager is warm and welcoming. I came in looking for supplies for my move, she helped me find exactly what I needed and then some.
July 12, 2017
Google Public Storage M3LL0xM3D1A x
Great customer services by Imani even though I maybe creep her out with all my questions but she knew my answers and was gladly able to help out and I could tell that she loved what she was doing , keep up the great job
June 27, 2017
Google Public Storage Leah Lattimore
Manager was very helpful and patient!
June 6, 2017
Google Public Storage mmt yci
Latundra was a sweetie, very patient and informative plus did some nice chit chat with me. Im still comparing prices though. Updaye: went with them because they had the best prices but be aware of a few things. The door handle/lock was nearly falling off and the wooden foundation supporting it was rotted. Nearby doors were about the same. The indoor room was dim with all lights on and had a couple spider webs. It wasn't a well maintained or very secure look at all...at least for the 5x5 space. Also, their keypad access system works well (must walk up to keypads FYI) but sometimes the gates are left open. I saw a shifty looking guy (customer) while I was there. I suggest this place only if you have to store low value items short term. $1 = 1st month is misleading. $1+admin fees+lock fees unless you bring your own...$40 1st month. I didn't complain...it is what it is...but wanted to spare you the surprise. The staff was always awesome! I think that's why people are giving 5 stars but that's not balanced. I say 3-4 stars considering service, pricing, AND facility. Make sure you sign up ONLINE. Those are the special rates.
May 6, 2017
Google Public Storage VICEROY MOVING
Imani and Anthony made the whole moving in process easy and help us choose the right size unit by just describing what our inventory consisted of. Great team and great storage location, right on Route 1 with an easy access to local roads and main I 95 highway.
April 18, 2017
Google Public Storage Faud areef
Best people In the area got my storage!!
March 27, 2017
Google Public Storage fantastic sisters 1
Thinking about customers service,Stephanie is "A" plus,she is knowledgeable,service oriented and totally engaging.Stephanie was very helpful and explain the process in detailed.She orientate me well by physical showing me unit.I will recommend the service of Stephanie to anyone.
March 18, 2017
Google Public Storage sparky The dog
Very nice place
February 28, 2017
Google Public Storage Rasheed Powers
Imani was awesome. She accommodated my every need. The customer service she provided was excellent and the property was very clean.
January 27, 2017
Google Public Storage Keyon Jones
Great customer service from Anthony and Imani! Thank you both for your help when needed and just being so kind and generous. 5 STARS!
December 11, 2016
Google Public Storage Sal R
Great service! Spacing prices most competitive in the area!
November 25, 2016
Google Public Storage DC Green
Imani was the greatest...A team of professionals greeted me with warmest sincerity....I am glad I chose this location for service.....
October 5, 2016
Google Public Storage Ashish Masih
Ive had the place for 5 months and everything is great. James is always courteous, professional, and helpful.
September 25, 2016
Google Public Storage Chris Lopez
Great service!!! A very special thanks to the gentleman by the name of James M who helped me every step of the way! Very grateful for his awesome customer service and positive attitude
September 4, 2016
Google Public Storage sanusi mansaray
Latundra is wonderful. She told me today that she will be leaving public storage and I am saddened because she was amazing and took care of all of her customers while she was here. She went above and beyond and that what this company needs. I hope the service is just as great when she leaves. You will be missed. Congrats again on your new start to your career. Peace.
August 23, 2016
Google Public Storage KC O
There is almost NO security in this storage facility!!! Do not put anything of value in any of these units. Unit door latches are held on with 2, 2 inch dry wall screws...can be ripped off the door with a screwdriver. The doors to the units are bedroom type hollow core doors... not full wood The front security door next to the office doesn't lock at all.... so anyone at any time can walk right into the facility. Multiple chain link fences pulled back or cut for human entrance into the facility No cameras at all anywhere on the facility ONE MIGHT AS WELL PUT THEIR BELONGINGS IN A CARDBOARD BOX.
August 7, 2016
Google Public Storage Eee Bee
James and La tundra, excellent service thank you guys
July 29, 2016
Google Public Storage Carlos Acosta
Great service! She is super nice.
July 1, 2016
Google Public Storage Edith Hagoua
Great service very nice staff ,they have spacious rooms.
May 7, 2016
Google Public Storage Chezzy4Lyfe
Latundra and Aiti provided awesome customer service!
May 6, 2016
Google Public Storage Derrick Thompson
Latundra and Aiti were awesome. Came in to pay on a bill for another location and it was a quick and easy process.
April 2, 2016
Google Public Storage Natalie Tudor
Latundra was very helpful & informative. She had excellent customer service.
March 23, 2016
Google Public Storage Eduardo Deras
Was good.
March 10, 2016
Google Public Storage Anthony Tano
Stephanie rented the space to me a few weeks ago and helped me with everything i needed throughout. Im at the property many times during the week and the service latundra provides is amazing. With all regard she helps in all ways she can. both of them are amazing. Keep doing what you're doing. Both of you are making the customers happy.
February 20, 2016
Google Public Storage Luis Bonilla
La tundra was awesome and provided great service
February 19, 2016
Google Public Storage Carlos Salazar
First time renting a storage unit and Stephanie and Latundra were very helpful getting me through the process and assigning me a convenient unit for me
December 7, 2015
Google Public Storage Rhonda Montique
LaTundra was so helpful, pleasant and professional. Would definitely use Public Storage again.
December 4, 2015
Google Public Storage Antwi Asante
Thanks La'Tundra for awesome service- great job. Excellent customer service.
November 19, 2015
Google Public Storage Herman DeBerry
It's a good place to store your valuables. The stephanie was great.
November 18, 2015
Google Public Storage Kwabena Opare
Latundra and steph were awesome
November 13, 2015
Google Public Storage ANGEL LUIS DURAN CASTILLO
La tundra & Marianne are wonderful. Thanks for helping me today!
November 3, 2015
Google Public Storage Agnes Louissaint
LaTundra, is awesome. Excellent customer service. Thanks for the service.
October 17, 2015
Google Public Storage Benji Asante
October 12, 2015
Google Public Storage Tasha Mac
September 1, 2015
Google Public Storage Silvia A.
It was my first time renting a storage unit. The staff, Ebony and LaTundra were very friendly and efficient. The renting process was quick, easy, and had more affordable price. I do recommend this location.
August 29, 2015
Google Public Storage Theo Thompson
Ebonee and LaTundra we super great and fast. They both greeted me at the door with a smile getting my space here was very easy and professional they were the best!
August 24, 2015
Google Public Storage Donald Thompson
Had items in this Storage for about two years. Went to move things out a couple weeks ago and noticed lots of water damage on my couches and wood furniture. Water marks were on the wall and mold appeared on multiple items that were in soaked boxes. Not a good experience.
August 17, 2015
Google Public Storage qumar tanveer
Excellent
July 24, 2015
Google Public Storage Christopher Smith
Gupta and LaTundra were fantastic! Had to go back for more boxes and Ebonee was super helpful.
July 24, 2015
Google Public Storage Mayra Hernandez
Good service LaTundra answered all of my questions! She is amazing and offered excellent customer service!
July 10, 2015
Google Public Storage Darlene Endicott
Very friendly new people helpful
July 3, 2015
Google Public Storage Eugene M Roundtree
Friendly service, based on a very good working knowledge of the site. Gupta and La Tundra are always very helpful, and pleasant to do business with.
June 21, 2015
Google Public Storage Leonardo Kittsteiner
LaTundra was amazing even though there was trouble with the computer she was quick and catered to my needs she knew what I needed and was able to get everything processed quickly. an amazing person and very outgoing. keep her on the team hard worker.
June 19, 2015
Google Public Storage Mark Coyne
Great storage place...I had to transfer units last minute and they made the switch for free....highly recommend.
June 3, 2015
Google Public Storage Sam dobkina
La'Tundra did a great job with me today, she made me feel valued as a customer and heard my needs. I need a lower rate on a unit and she went above and beyond to make sure I was helped and satisfied. She is wonderful and a great person. Customer service at its best. ;) we need more people like her in this world. Fantastic approach and I'm am walking out happy! Thank you La'Tundra for assisting me today! You that was a blessing. !
May 28, 2015
Google Public Storage M B
Experience was remarkable. LaTundra was the best customer representive. She helped us to find the best storage space for our needs. I would recommend the outdoor storage units, they are the best for your money. I researched around the area and this place was the best choice for my family. LaTundra was very friendly, kind, smiley, and helpful. LaTundra did a very great job at going over all the details and lease agreement, she even helped carry supplies out to our car. I would definatly recommend the Lorton, VA location. I really looked forward to meeting and dealing with LaTundra. LaTundra went out of her way to make sure our storage needs were meet. I was very impressed by LaTundra's excellent customer service, she made the overall experience very awesome and lovely.
May 20, 2015
Google Public Storage Mara Mae
La Tundra is Pure Earth
May 1, 2015
Google Public Storage Rich Snyder
I will miss Mo and his 19 years of 5-star service and friendly smile. Thanks to Ebonee also for taking care of me today!
April 27, 2015
Google Public Storage carlos poindexter
My second time renting from Lorton facility and I recommend this place to anyone. Mo is very helpful over there. Does a great job.
April 16, 2015
Google Public Storage Haji bahkoo
i went there buy some supplies.property manager Mr Mohammad help me get my suppies and help me put boxes in my car.he is very helpful person get my all needs and diret me how to pack stuff proper way .i reqmend every one need packing supplies to see mohammad to get all kind of supplies.
April 6, 2015
Google Public Storage daryl newton
Great job. Very nice. Mo & Gup Ta
April 3, 2015
Google Public Storage Euro Fritz
Been here since fall of 2013 and everything has been great so far. I forgot to update my CC exp date and they called me to let me know that the payment was declined. I never want to see my unit on Storage Wars so I appreciated the heads up :)
March 20, 2015
Google Public Storage Charles Babcock
Easy access storage! Mr. Mo was one of the best customer service representatives I've met in awhile. He made sure all my concerns and needs were addressed and provided fast, friendly service. I would recommend this storage location to anyone in the area!
March 12, 2015
Google Public Storage Sulaiman Conteh
Am very happy with the professional service I receive from Mr. Mohammad he was very helpful and very patient to explain things to me
March 9, 2015
Google Public Storage germaine barbershop clark
Great service Ms. Pooja really got me me the best price that they had thank you.
March 1, 2015
Google Public Storage Susannah Gearing
MO was so helpful! he really worked with me, and made sure I was able to move into the easiest and cheapest storage unit available.
February 23, 2015
Google Public Storage Natalie Martinez
Excellent location, storage was clean and secure. Manager Mo is a excellent person looking for the best accommodation as well describing everything very simpke and detail on the contract. He was able to find a easy front storage for my two weeks storage needs. And later on call me so confirm that everything was good and if i have any problems or concerns about the unit. I will definitely use thus location and recommendations to my friends and family.
February 20, 2015
Google Public Storage William Hylton
Friendly Associates, Great Location and convenient payment. Staff always welcomes me with smile. Property is well managed! Great customer service!
February 14, 2015
Google Public Storage Prabhakar Prasanna
Mr. Gupta was fantastic. Very polite and helpful. I had to move units for size and he made process very simple, quick and easy. Will definitely use the public storage the next time I need to store.
February 5, 2015
Google Public Storage Mohamed Mohamed
Mohammad was very helpful and a true professional. I came in for a 5 x 10, he was very knowledgeable, courteous, and helped me get set up very quickly. I loved the fast and friendly service. Highly recommend this property and working with Mohammad!
January 10, 2015
Google Public Storage Nick P.
This storage is really good. Especially Mr.Mo was really nice. He was very helping person, he helped me with everything I needed. He was a assistant to me. He was on top of his game. Mr.Mo helped me out pick the right unit. It was a five star experience.
January 3, 2015
Google Public Storage Renee Rogers
I rented my storage unit online and a few minutes after I confirmed the order Mo called me to see if I needed the parking space, that I mistakenly rented, or if I needed a actual storage unit. Mo helped me find the right unit at the right price. The facility is well maintained & clean and I know my property is secure. Mo is always been courteous and helpful whenever I call or stop by. Thank You Mo & your team for all that you do for your customers.
December 6, 2014
Google Public Storage Jaleesa Derrickson
My storage unit was just the right size and for the right length of time (8 months). I would recommend this location if someone is looking for an inside unit that is affordable. The service from Mo was great as well.
December 4, 2014
Google Public Storage Lisa Wright
My experience with this Public Storage has been extremely professional. Mo is very courteous and extremely thorough. The person that dropped off my trailer for storage had parked it in the wrong place. Mo called and was willing to give me until the next day to have it moved to the proper place. A 5 star experience!
November 14, 2014
Google Public Storage stesylviii
Customer service at this location is great..property nice and clean...Crystal was very helpful with my packing supplies I needed to pack up my appartment
August 30, 2014
Google Public Storage Mark Quinata
Mohammad Solayman was very professional and knowledgeable from the very start.. EXCELLENT five star treatment! Way to go Mo! :)
August 21, 2014
Google Public Storage Muna Salih
I went in and Mohamad was very professional , courteous and friendly at the same time. He made it a very pleasant experience .
July 30, 2014
Google Public Storage Shaleen L.
Needed storage for few months. Received outstanding customer service from mo. Would def recommend and super happy with whole experience!
June 28, 2014
Google Public Storage Michael Ofori
Outstanding customer service.They were very professional and courteous
June 12, 2014
Google Public Storage Marisa Solorzano
We received 5 star service from Mohammad. He was informative and funny and helped us find a suitable unit.
June 1, 2014
Google Public Storage Phil Hernandez
Great Service from Sunil!
May 28, 2014
Google Public Storage Shannon L
Excellent service and nice property. I am happy I found this location and Mo was very helpful.
May 23, 2014
Google Public Storage ERobles
Mo did a great job. Easy to go through the paperwork and provided answers to all my questions. Very professional and courteous service.
May 22, 2014
Google Public Storage Jonathan Giles
Mo was very helpful and friendly. He had everything settled very quickly and thoroughly. The price was terrific for the amount of space provided. It was much cheaper than many other places I was checking out and that adds up over time. I would definitely recommend using this storage facility.
May 12, 2014
Google Public Storage Thomas Jones
During my visit to Public Storage today, I was most impressed by the customer service I received from Ms. Pooja. She was patient, thorough and most professional while ensuring I understood the procedure. She made the process very smooth. Thanks!
May 7, 2014
Google Public Storage Francisco aba
I have a storage unit in this facility whenever I come I am getting good customer Service sunil is very nice and healpfull he helps whenever I have any question I highly recomend this place
April 16, 2014
Google Public Storage Jojo Cinco
Sunil provided outstanding service. He is a true professional and does his job well. Highly recommended this facility due to great service and great location
April 13, 2014
Google Public Storage Eddie Hurtado
Mohammad Solayman was excellent. He was super polite and extremely informative. I wish more places could provide the same customer service as he provided us. I would recommend this location and Mohammad Solayman if you are looking to rent storage space.
April 3, 2014
Google Public Storage Simon Moon
Mo was more than helpful when I was choosing a storage unit to rent. He was very thorough with explaining everything and walked me through everything so I wasn't confused. He even went through the keypad procedure with me together in pouring rain. Thank you again for the great service.
March 30, 2014
Google Public Storage Karen Lamelle
Very professional and courteous service with a personal touch. Crystal provided great service!
March 23, 2014
Google Public Storage Erainia Tensley
Stopped in this public storage to purchase some boxes on Saturday and the manager greeted me with a smile, and gave me her name Crystal, she was very helpful and tried to rent me a storage unit. Crystal also help carry my boxes to my car. I would like to thank Crystal again for kind and helpful service. Mr. Tensley
March 19, 2014
Google Public Storage bantiskay3
Fantastic customer service, price was solid, and the unit was well kept. Worked with a man there, Mohammad, who helped me along the process and was very helpful. All in all anyone looking for long term storage should definitely go here. For an extra 5 mins down I-95 S it's worth the $50 per month you save over even another Public Storage.
March 7, 2014
Google Public Storage Nola Lane
The property manager for this location was very pleasant. He called before move in to welcome me which I had never experienced with other storage owners. He was very polite and was very willing to make changes to my reservation to accommodate me. On top of the great service, the pricing was very affordable.
February 23, 2014
Google Public Storage S. Lee Trueheart, PhD
Sunil was patient in helping me figure out what size I needed. Stored my stuff here before and I like that Crystal keeps the place clean and critter free!
February 22, 2014
Google Public Storage Karla Molina
It was great to get a storage unit here! Mohammed was great, respectful, funny and he was very helpful! He kindly showed us around and gave us some recommendations. He's an excellent worker. And he's always cheery with a happy smile and ready too! My family and I went to see the unit and he was kind to all of us. His partner was very helpful and kind too. They make a great team. Very cheery and happy to help! :)
February 22, 2014
Google Public Storage shavonna poole
Great place to store property. I recommend anyone looking for stor a get areas and locations. When you go in ask for mohammad he's very nice and helpful
February 12, 2014
Google Public Storage Ashanti Hene
From the time I called customer service to signing in at the property was like clockwork. Especially when I met face to face with Mohammad who was very professional.
February 3, 2014
Google Public Storage Paige Hunter
February 1, 2014
Google Public Storage Basem Ibrahim
Good customer service
January 27, 2014
Google Public Storage Chung Baik
This review is for Crystal and Sunil on pohick road ...I was given excellent customer service and I have a unit here..I would also highly recommend this location to every one
January 25, 2014
Google Public Storage Chris Webb
I have been using this facility for about 5 years and have always been impressed with the customer service. Mohammed is professional and personable. If I ever need a storage facility again, I will be back for sure. I highly recommend this storage unit. Thanks Mohammad for making our experience wonderful.
January 25, 2014
Google Public Storage William Cumming
Sun il & crystal great help nice storage unit.
January 25, 2014
Google Public Storage 1893
Fantastic service. Mo made the process easy and quick. Highly recommend this location and Mo.
January 24, 2014
Google Public Storage Karl Bar-Lev
Dear Public Storage, I would like to take this time to convey my compliments to your entire staff for exceeding their service expectations. I would specifically like to applaud Mr. Mohammad (Site Supervisor) and Mrs. Lal for a job well done. I truly like to commend Mr. Mohammad for is outstanding performance at Public Storage Site #24233. I know in the difficult financial times, conduct business as "normal" is a thing of the past. Moreover, Mr. Mohammad is motivated to make things happen without a great deal of effort on the part of regional management, and I want Public Storage to know how much I appreciate his service and the services of his staff for their hard work. Especially, Mohammad's performance during the chaotic events of the tornado over a year ago was extremely challenging to his storage property. Moreover, Mr. Mohammad's extraordinary contribution and his remarkable leadership abilities showed his great value to Public Storage during those difficult days. Mr. Mohammad, please keep up the good work and I am proud to have you and your entire team working at Public Storage . Sincerely with great appreciation, Karl
January 23, 2014
Google Public Storage Heather lewis
Great service from Crystal great person
January 16, 2014
Google Public Storage Nissar Haidari
Hi every one I went to the public storage at Lorton the other day and I had a great experience with the great customer service by Mohammad so I parked my car in there and I just want to say that Mo is one of the best customer service representative. Thanks
January 10, 2014
Google Public Storage Charles Aaron
The store is located in a great area and was taken care by an excellent employee Muhammad. I am proud of the decision to come here based on my expereince from Muhammad.
December 25, 2013
Google Public Storage Mancil Clark
Crystal is very nice, professional and very helpful. The facility is always maintained very well. I look forward to another year here.
December 5, 2013
Google Public Storage Nicole Braxton
Mohammed is extremely helpful and always willing to assist. The property is very clean and well maintained. I have just terminated my lease and Mohammed and Lal made the process very easy.
December 3, 2013
Google Public Storage Jerrold Hinton
As a military member needing the extra storage, Mohammad and Lal were very helpful in providing affordable rental space for my family and I. The managers were always professional and courteous to us and were very security minded of our personal belongings. I highly recommend this location.
November 30, 2013
Google Public Storage Merrick Dixon
I have been a tenant, at this location , for several years now . The property manager, Mohammad, is the nicest guy ever. He is very considerate and extremely helpful. The property is always well maintained and I feel safe whenever I am on the premise both days and/or nights. Mr. Mohammad is always there to greet us with a smile and some words of wisdom. I feel like family.. Thanks, I feel appreciated. Keep up the GREAT work, sir. God bless you !
November 29, 2013
Google Public Storage Emmary Webb
Staff in professional and thoughtful. Property is well maintained and feel my items are safe.
November 20, 2013
Google Public Storage Baura Zia
Great storage facility with excellent customer service! Mohammad and his partner (cannot remember her name - Jal?) show professionalism and help make the entire process very easy and very smooth. This is my second time using this storage facility and it is because of the wonderful experience I had last time that I chose to come again!
October 16, 2013
Google Public Storage Debbie Fetkenhour
Customer Service is impeccable! Mohammed is professional and personable. I know it sounds cheesy but he really makes you feel like a new member of the family. If you have any problems he is right there to fix it for you with a smile on his face. I highly recommend this storage unit. Thanks Mohammad for making our experience pleasant.
September 23, 2013
Google Public Storage Martha Schumacher
Mohammad was very professional, warm and helpful. I highly recommend this storage facility.
September 11, 2013
Google Public Storage Liezl Heintzelman
The property manager, Mohammad was very helpful, friendly and not pushy to sell items. He was giving me some tips on how I can get discounts on boxes and giving me some tips on how to protect my mattress and sofa when moving from one place to another. Keep up the good work!
July 28, 2013
Google Public Storage Deanne Bettwy Lienau
I was with the Lorton Public Storage for about 16-18 years, then closed my account, and then recently opened it, again. The same managers, Lal and Mohammad, are still there and are as pleasant and professional just as they were years ago. They both are very clear, know the products and services, and very professional and friendly. Out of all of the Public Storage facilities within the DC area, I MUST always stay with the Lorton facility, and this is because of Lal and Mohammad. I am glad they are still there and are the managers!! Deanne
June 5, 2013
Google Public Storage Danielle Voundy
Female working front desk; Lie #1: "you only pay $0 1st month." Lie #2: "You have to pay 2 months up front" I was told to pay $90. When asked why she said because "the first month is prorated, 2nd month rent plus administrative fees" she could not give me a breakdown for any of the charges and it did not add up. Lie #3: We will give you a free padlock. Actually it was a used lock and she charged me $9 for it I took possession at 4:55 and requested a refund at 5:30 when I discovered that Extra Space Storage, right across the street was More Cost Effective Really only charged $0 move-in fee $1 administrative fee Aluminum walls Clean and modern units Public storage units were wooden with pressboard doors and walls CRAZY RIGHT! Lie #4: We don't give refunds. I contacted the district manager. She only gave me $35 back DO NOT RENT HERE! Run!!!!
May 28, 2013
Google Public Storage Rochelle Upshur
Mohammad, the property manager, went over and beyond for me. I was running late and called Mohammad to see if he could stay late by a couple of minutes so that I could check into my unit. Mohammad called his Regional manager to make sure it was ok to stay late because he wanted to stay late to make sure I could check into my unit the same day. Once I arrived Mohammad took his time with me and showed me the unit and the ropes of the property. At no time did Mohammad seem to be rushed, but he wanted to make sure I understood everything before closing for the day. Before Mohammad left he walked me over to the gate to double check my personalized code to get into the gate. Initially the code did not work but Mohammad did not panic. We went back inside and he took his time by fixing the information in the system. I really appreciated the great service I received from Mohammad and I am very happy with my decision to store my belongings with Public Storage.