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Address

2921 Centreville Road
Herndon, VA 20171

Phone

571-266-1732

571-266-1732

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

571-266-1732

571-266-1732

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 25/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Upstairs/stairs
    $ 25 /mo $ 25
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 30/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 30 /mo $ 30
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 32/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 32 /mo $ 32
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Upstairs/stairs
    $ 41 /mo $ 68
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 59 /mo $ 98
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 62 /mo $ 81
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 63/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 63 /mo $ 82
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 64 /mo $ 107
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 65 /mo $ 109
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 78/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Outside unit
    • 24 Hour access
    $ 78 /mo $ 101
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 94 /mo $ 99
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 94 /mo $ 99
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 124/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 124 /mo $ 130
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 145/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 145 /mo $ 246
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 152/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 152 /mo $ 271
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 291/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 291 /mo $ 409
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 296/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 296 /mo $ 415
    Online only price
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 308/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • 24 Hour access
    $ 308 /mo $ 432
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 389/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 389 /mo $ 546
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Herndon Storage Units Near Route 657 and Route 28

Find storage units in Herndon near Route 657 and Route 28. This location is also convenient to the Dulles International Airport.
Before enjoying a day at Frying Pan Farm Park with the kids, stash extra clothing, toys, sports equipment, and seasonal decor in one of our family friendly 5x5 storage units. 5x5 storage units are great for getting your home organized without having to part with anything you love.
Larger furniture like couches, mattresses, and dressers, as well as appliances like air conditioners and washing machines call for one of our popular 10x10 storage units, which are also great if you need temporary storage during a remodel.
Of course, we also offer our spacious 10x20 storage units for individuals, families, or businesses that have outsize storage needs. With up to five rooms of extra space, there's no project Public Storage can't help you conquer!
After you've stored your stuff, enjoy a performance at the nearby Wolf Trap National Park for the Performing Arts, or learn about the history of flight and space travel at the awe-inspiring Steven F. Udvar-Hazy Center.
Whether you're interested in the comfort of indoor climate controlled storage units or the convenient drive-up access of an outdoor storage unit, this location has something for everyone. Book using our eRental program and secure a contactless move-in on your schedule!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 383)

October 3, 2024
Google Public Storage Jaston Walden
Kaylea was a great help! Thank you again!
September 12, 2024
Google Public Storage Victor Neciosup Coronado
I came in today looking to rent a unit and Jeslyn showed me how to do it online and made the whole rental process 10x’s easier.
September 8, 2024
Google Public Storage Diana E.
Had a great experience thanks to Jeslyn ! She was very nice and very attentive! She answered all my questions and explained everything throughly
September 8, 2024
Google Public Storage Melany Ricalde Matos
Jeslyn Ruiz is very professional in what she does, she answered all my questions. I recommend this Public Storage.
September 8, 2024
Google Public Storage Victor Cabel
Jeslyn Ruiz was kind with the attention. She helped me with all my doubts.
September 8, 2024
Google Public Storage Ursula Sarita San Miguel Cabel
September 8, 2024
Google Public Storage Gabriel Arrieta
I went in to get a storage unit and I was greeted by the property manager Jeslyn. I was very impressed with her as she explained everything to me in depth and left no questions for me to ask. The property was very well maintained and it was overall a great experience with great customer service!
September 6, 2024
Google Public Storage Paul D'Alessandro
NEVER, EVER CONSIDER RENTING HERE. First of all, don't believe any of the recommendations calling out staff for great customer service as this is not a staffed location. They are all fake reviews. After reserving a unit we showed up with a moving truck only to find out the gate system was out of order. After 45 minutes on the phone, only reaching a person after 20 minutes their call center concluded they could do nothing and no person was available to come to the location and fix the entry. We were then faced with a moving truck and crew being paid by the hour with no where to deliver our goods. After finally receiving a call back from a manager of another location later that day we were finally told that the system there had gone down in an electrical storm 48 hours prior but they had done nothing to alert renters of the outage. We were not the only ones affected that day as a line of people and trucks were lined up outside the facility also locked out. To say that this location was inadequate is not harsh enough. This is management and a team that does not care and only wants to collect rent. We were surprised at the rental rate given the other options in the area but now understand why. In this case you do not even get what you pay for!
August 7, 2024
Google Public Storage Sean Bittick
Property is super clean and the employee is awesome!
July 17, 2024
Google Public Storage Jamila T
Jeslyn is fantastic! She went above and beyond to make sure that all of my questions were answered and requests were addressed. Big kudos to her!!
June 30, 2024
Google Public Storage Nathan Turney
Jeslyn was very nice i was happy to extend my contract with my storage unit. The property was very clean and im glad to use Public storage.
June 29, 2024
Google Public Storage Joshua Campbell
I wanna say thank you to the young lady named jeslyn she was very helpful and very patient with me amazing customer service
June 21, 2024
Google Public Storage Layla Teeter
Jeslyn was so kind in showing me the storage units. The property is and seemed to be very clean and greatly maintained. I was greeted nicely and with absolute respect. She answered all of my questions and explained everything in detail. I will most definitely be recommending Public Storage to friends and family !
May 13, 2024
Google Public Storage Wayne Cornwell
Kaylea was an amazing help! Keep up the great work!
May 10, 2024
Google Public Storage Huntron
Manager was very helpful and friendly.
May 9, 2024
Google Public Storage Tia Fix
This has been the best experience with a storage company. Everything is cleaning and working to fit my needs. I've been very happy with the staff as well. 10/10
April 16, 2024
Google Public Storage Jay Mason
Kayle has been really helpful providing information. Excellent customer service
April 11, 2024
Google Public Storage Patricia Calloway
Thank you Kaylea for the great customer service you showed!!
April 8, 2024
Google Public Storage Matt Siksay
Kayla was super helpful
April 8, 2024
Google Public Storage Jeslyn Ruiz
April 4, 2024
Google Public Storage Ayyewop
March 30, 2024
Google Public Storage Samantha Nibblins
This location was clean, organized, and Kaylea was extremely knowledgeable in all options available to me and my family. I highly recommend this location. Ask for Kaylea! Thank you again
March 22, 2024
Google Public Storage jay hood
March 19, 2024
Google Public Storage Ziggyzag Zi
March 12, 2024
Google Public Storage Linken Htp Perry
Kaylea is the best, she has great professional and customer service skills
February 19, 2024
Google Public Storage Dizzie Diz
February 7, 2024
Google Public Storage Jennifer St.Peter
Kaylea was absolutely amazing! We didn't realize the property wasn't 24 hours and she helped us after hours rent another unit since our items didn't fit!
February 6, 2024
Google Public Storage everth pacheco
This is one of the cleanest outside properties! Thank you to the property manager Kaylea, for always keeping it clean!
January 23, 2024
Google Public Storage Joseph
January 14, 2024
Google Public Storage Gerardo Ruiz San Miguel
Good service Kaylea
January 8, 2024
Google Public Storage Emily Marko
January 1, 2024
Google Public Storage Unis Turay
December 13, 2023
Google Public Storage Angelica Basil
Kaylea was so helpful today. She was very knowledgeable in all the services public storage had to offer she help me pick one that was most suitable for my needs and she was very informative and really made the process easy ! I will continue rent at public storage because of her customer service! Thanks Kaylea!!
December 13, 2023
Google Public Storage Stephanie Whyte
Kaylea is so kind and helpful!
December 13, 2023
Google Public Storage Ximena Chavez
Kaylea was unbelievably helpful while showing me different units and explaining the prices. Kayleas whole style and demeanor were top notch, not to mention those awesome tattoos!! 😎😎 Keep up the good work, the company needs more good people like you
November 22, 2023
Google Public Storage Robbie White
I've been with public storage for a few years now and I've dealt with plenty of property managers during this time some average some above average here recently i had a problem a sort of difficult one and let me say kaylea at 2921 centerville Rd literally lifted 300lb of stress and worries off of my chest so I would like public storage to know how professional , kind and caring this very nice lady is truly a outstanding representative and this lady she is definitely a very positive contribution to public storage storage thank you public storage and thank you so much kaylea
November 15, 2023
Google Public Storage Jason Bailey
Kaylea was very helpful with the units she showed me
November 9, 2023
Google Public Storage nadine wiggins
November 8, 2023
Google Public Storage Moh Noordin
Ema was amazingly helpful today. She showed me 3 units and was very patient. I had had bad experiences with rude employees at this location, but she changed my mind and it was great. Thank you so much to Ema for changing my mind!!
October 20, 2023
Google Public Storage O. Eagle
The staff here are stand-up professionals. I really appreciate all their help. Particularly, the relief manager, Hunter. He's really good!
October 18, 2023
Google Public Storage Classy Sassy
Today l rented a unit at Public Storage in Herndon. The sales agents name was Kaylea. Kaylea was 100% professional and super sweet. The place was immaculate!!! The entire process was very smooth and extremely fast. She explained all the details, walked me to view the unit and even convinced me to purchase the insurance for the unit which l feel was a wise decision. Based on my experience today. I would definitely recommend this Public Storage to friends and family as well as anyone who is looking to find storage. I would like to say thank you to Public Storage for allowing me to have such a unique experience by providing such and excellent sales agent! Thank you. : ) Anita B. .
October 10, 2023
Google Public Storage Jayson Ewer
October 1, 2023
Google Public Storage Kathryne Hayhurst
Kaylea was incredibly helpful and knowledgeable. I really appreciated the time she took to go over everything with me and answer all my questions.
September 9, 2023
Google Public Storage dizzie solo
Kayleigh was amazing, super helpful and got me what I needed in a timely fashion.
August 19, 2023
Google Public Storage Brandi Redman
I wanted to make sure kaylea got the credit she deserves. We had a difficult experience booking a room over the website. It claimed it was a 1st floor but when we got to the unit it was on the 2nd. Kaylea helped us out by quickly finding us a unit on the 1st floor and was able to refund the lock fee when we bothered her during her break. In addition, the unit was clean and easy to access. I’m giving this place a 5 star review for the amazing customer services of Kaylea, the cleanliness of this site!
August 11, 2023
Google Public Storage Hym Hollywood
August 6, 2023
Google Public Storage Rodney Calloway
The nicest front desk I've had in a while
August 2, 2023
Google Public Storage I G
Rented a storage outside and did not like the space. I spoke with Barry same day as renting, and I just wanted a refund. Barry and Mia were kind enough to find me a space inside and transfer all of the paperwork! I was worried I was going to have to find another location but I didn't have to! 5 star service!
July 17, 2023
Google Public Storage JDubb 24
Kaylea was super helpful and explained to me everything
July 17, 2023
Google Public Storage Magen Atkins
July 10, 2023
Google Public Storage Liam
June 12, 2023
Google Public Storage Mesfer Alqahtani
Fast check-in and very professionally and friendly staff, specially Kaylea👍
June 5, 2023
Google Public Storage D'Michael Lewis
Kaylea was a great help! She answered all questions in detail and would suggest anyone calling to ask for her!!
June 5, 2023
Google Public Storage Crystal D'Andrea
Amazing check in experience. Kaylea was very helpful, informative and professional during our unit move in! Access is secure and easy to maneuver moving trucks. Thank you!!!!
May 16, 2023
Google Public Storage Mark Knapik
Thank you Kaylea for helping me out! Amazing help!!
April 18, 2023
Google Public Storage Tara Kapur
Kaylea who is the property manager is awsome !! So helpful and delightful. Great experience.
April 1, 2023
Google Public Storage Danielle Hill
Kaylea is the best she is so helpful
April 1, 2023
Google Public Storage Gary Gambardella
Manager Kaylea is the best. Great staff and customer service.
April 1, 2023
Google Public Storage Michael Burnett
Great customer service
April 1, 2023
Google Public Storage Anibal Rodriguez
Manager is very amazing, respectful, and professional. Thank you!
March 15, 2023
Google Public Storage Binod Kharel
Miss Kaylea -- no words for her professionalism, courtesy, and hospitality ! I had just returned from a long trip and needed some help accessing my unit and also closing my account. She was very helpful throughout the process and helped me feel at comfort. I highly recommend this place. Kudos to Kaylea!
March 7, 2023
Google Public Storage Sahar Hassan
Thank you Kaylea and Mia for setting up my account online for me!
March 4, 2023
Google Public Storage S. Cruz
Manager kaylea helped me out and was really friendly and explained everything I needed to know very clearly.
February 27, 2023
Google Public Storage bbydawnn
Thank you Kaylea for providing me with great customer service!
February 21, 2023
Google Public Storage Mariama Dainkeh- Kanu kanu
January 10, 2023
Google Public Storage Ryan Giebel
Elevator was cool. Post office next door.
January 6, 2023
Google Public Storage paddy ayertey
Rebeca was very helpful and knowledgeable
December 24, 2022
Google Public Storage Cecill Lee
Rebecca was super friendly and helpful in helping us find our storage unit. Appreciate her taking the time to show us around and explain the process.
December 17, 2022
Google Public Storage Daniel Delgado
Great attention Rebeca was very helpful and kind.
December 1, 2022
Google Public Storage Marie Ann
Good experience moving into a new unit
December 1, 2022
Google Public Storage Maya Giordano
This location is very convenient. I was able to get a good deal. I stored with Public Storage in the past and this place is the best. I was greeted with a smile and explained the whole process to me.
November 2, 2022
Google Public Storage Tony J
Rebecca gave me great service today!
November 1, 2022
Google Public Storage Juan Villatoro
Nice place
October 29, 2022
Google Public Storage Sarah Williamson
Crystal was amazing! She was very knowledgeable and helped us figure out what space made the most sense for our situation. She was consistently happy and made our experience top notch! Public storage is lucky to have her!
October 21, 2022
Google Public Storage Red Fox
We rented a space over the phone, and PAID, only to show up and be told someone already had it and they couldn't do anything. Staff doesn't seem to do their job at all.
October 2, 2022
Google Public Storage Sam
Crystal was very Amazing with the service she provided for us Thanks I recommend every one to see her
October 1, 2022
Google Public Storage Lisa Schwartz
Great facility, and Crystal (the on-site property manager) is an absolute gem. She is professional, courteous, knowledgeable, helpful, and efficient, with a smile that makes every encounter a pleasure. Overall, a very well-run operation.
September 30, 2022
Google Public Storage Sujay Muppala
Crystal at Centerville is very arrogant and provides pathetic customer service, highly not recommended.. the place is not manned and I had to keep visiting them as no one answered the phone or was at the desk
September 26, 2022
Google Public Storage Isam Henaidy
Crystal was amazing and helped us to choose the best unit for our needs.
September 19, 2022
Google Public Storage Luis P
I received great support at the counter from Crystal. She helped me to choose the right space and guide me through the sign-in process. All directions received were fully accurate and helped me through my move-in day.
September 4, 2022
Google Public Storage Mwilu Mulwanda
August 26, 2022
Google Public Storage MD J
Still the best out there. Our unit is perfect size and location. Staff is very helpful. Crystal in particular has gone above and beyond to help us with any and all needs. We are confident in storing our personal things at this location and Public Storage in general.
August 22, 2022
Google Public Storage Emma Gol
Very pleasant and helpful
August 21, 2022
Google Public Storage James McCarthy
Such a great experience, Crystal was so helpful in getting me a unit that was easy for my mover and made the experience easy.
August 18, 2022
Google Public Storage M Mondy
Crystal is awesome!!! If I had one of her, I could dispatch the 10 guys/gals I have then some lol. Thanks Crystal! Mark M.
August 12, 2022
Google Public Storage Michelle McDonald
Thank you so much
August 9, 2022
Google Public Storage Shameka Ottman
If I could give 0 stars I would. I've been trying to access a very expensive interior unit that I rent for WEEKS but lost a key. I'm currently and very unfortunately renting multiple units. I cannot ever find anyone working nor does anyone answer the phone. IT'S INSANE. I'm livid. They also have a HORRIBLE corporate customer service so there's absolutely no way to find an employee or manager to assist with anything...ever. The whole company is trash and will never get my business again. I will be sure to let anyone and everyone know of my experience. Please RUN, don't walk, in a direction of literally ANY other storage company for your storage needs. HORRIBLE.
August 3, 2022
Google Public Storage Aminata
Was help by Miss C it her day off but she definitely help me with the set up and everything
July 27, 2022
Google Public Storage JD Call
I had a really great customer service experience here! The manager, Crystal, was friendly and helpful. The facility was very clean. All these things made me feel comfortable storing my belongings here.
July 21, 2022
Google Public Storage Steven J
I was impressed with the facility and the manager at the site Crystal(?) I think was her name was friendly and helpful. Unfortunately, my buddy already found a space someplace else. If I needed a spot to store things this would be the place. I was actually so impressed that I ended up renting a space from the location and Crystal was super friendly about helping me again.
July 14, 2022
Google Public Storage Christian Caballero
July 10, 2022
Google Public Storage M. Ali
Crystal was great, I was able to reserve my storage unit and was out in 15 minutes.
June 22, 2022
Google Public Storage Johnny Baskin
Crystal was excellent in her approach and displayed a very inviting disposition! I tried visiting a few locations prior to visiting this Herndon location; the one prior to this one, was really a turn-off, as the sign said they would be there at 2:30pm and it was now 3:00pm. Once I finally caught up with the person after calling the National phone line- her response was, “sorry, but I’m not there”. Well, I’m sorry they didn’t get my business and glad she wasn’t! Because Crystal at the Herndon Centerville location is the greatest!
June 20, 2022
Google Public Storage Evan Johnson
Recently, I rented a unit at this location and couldn't have had a better experience with Crystal at the front desk. She answered all of my questions and helped me find the unit that was the right size for my family. This Public Storage location is very clean and easy to get in and out of as it's right on Centreville Road.
June 7, 2022
Google Public Storage Ibtesam Alamoudi
Our experience in Herndon 20171 public storage was great because of Crystal Thomas. She made all points clear and well prepared for all the concerns we had. Thank you Crystal !
June 1, 2022
Google Public Storage Mash Gann
My friend and I went to the Herndon location and were greeted by a friendly woman named crystal! She was super helpful, we will definitely recommend this location to our friends. M & R
June 1, 2022
Google Public Storage Maria Neal
Crystal was super helpful and extremely friendly. Customer service at its best! Highly recommend Public Storage in Herndon.
May 30, 2022
Google Public Storage Robert Zedric
Happy to recommend this place. After renting here for a while, I just upgraded to a larger unit and Crystal at the front desk helped make it a seamless transition. She got me a great deal on a bigger unit. From all of my interactions here, I’ve always received courteous and helpful service. This particular location is a little far from me, but it’s cheaper than some other storage places in the area and there’s a gas station near it with super cheap gas. The area feels safe.
May 28, 2022
Google Public Storage teresa king
RAM was extremely helpful when I visited this morning with a issue on my unit and he immediately resolved it
May 25, 2022
Google Public Storage Yongjin Yun
Crystal is extremely attentive and exceeded expectations in every way.
May 10, 2022
Google Public Storage Osama Mohammed
I have just rented space here and Crustal was really helpful
April 14, 2022
Google Public Storage Nik Echenique
Kickass staff and service. The lady working there came in early and helped me out even though she wasn't on the clock. Clean facility and bathrooms
April 4, 2022
Google Public Storage Michael Sellers
I recently rented a unit here and then had to change the size and location of the unit. The manager was extremely helpful and understanding. She walked me through all of it and found me the best unit at the best price she could give. Great service!!!
March 29, 2022
Google Public Storage Robert Patton
Crystal was so professional and very help…I really appreciate it her help.
March 26, 2022
Google Public Storage Rex Rhyne
You have to get out to punch your PIN to get in or out of the gated area.
March 19, 2022
Google Public Storage santhosh k
Got excellent service from Mr Ram
March 6, 2022
Google Public Storage Martha Wynn
Kendra has excellent customer service skills! I am happy with my rental! Thanks Kendra!
March 3, 2022
Google Public Storage Joe Leynes
March 2, 2022
Google Public Storage Ming Jin
I am satisfied with the service, got the facility manager's help when I needed when we moved in.
February 25, 2022
Google Public Storage Cynthia Revesman
Our business has used this storage facility for many years and we've always had an exceptional experience! This location hands down has the friendliest and most accommodating staff. Crystal goes above and beyond in providing top notch customer service.
February 23, 2022
Google Public Storage A. L.
We are moving paper files from our office and chose Public Storage off of Centreville road. The facility is clean, well lit, and easy to access. What stands out as exemplary at this particular location is the customer service. On our first day moving boxes, Crystal came over to introduce herself and see if we needed anything or had questions about the space. While the facility is in great condition the biggest pleasure with storing at this location is Crystal's friendly and personable customer service. We have a unit with U Haul down 50 and believe me when I say their customer service team can't hold a candle to the one here.
February 12, 2022
Google Public Storage Chris Smith
This location was in the middle of some much needed renovating as I was moving out so I’m trying to account for that as I write the review. This place has some great rent special rates however after 4 months be prepared to have your rate increase a significant amount. A lot of the outside 10 x 20 units are really dated. They are often dusty and dirty and full of spiders. The thing I didn’t care for the most were the walls in the unit that were made really thin dry wall that was almost as thin as cardboard. One day I opened my unit to find a portion of the wall in my unit slowly starting to give because the neighboring unit had too much stuff in their unit. I put in a repair request that took a month and a half to get fixed due to employees (I won’t say any names) giving me the run around. When my wife attempted to get the ball rolling on the repair while I was away they were nothing but rude to her and told her that I never submitted a request and had no spare key which was magically found along with the work order form when I threatened to show up to the office and play the video of an employee telling me that the repair would be done the next week. The repair job done was a cheap hack job as shown in pictures. Moving out wasn’t too bad but they did misplace my spare key to my lock however an employee by the name of Emad worked relentlessly to find my spare key to my lock and made the move out process easy. If anything ask for Emad if you want to get anything done. He’s a great employee and all around guy!
February 7, 2022
Google Public Storage Kathleen Kampa
Crystal is excellent. Very friendly and eager to help. Liked her and her attitude very much. Joe Kampa
January 15, 2022
Google Public Storage Zippy Bear
Crystal was fantastic! She kindly gave me directions to my unit and professionally directed me through the gates! Boy howdy, did she save my bacon today!
January 13, 2022
Google Public Storage Lenin Aguilar
Crystal was very helpful with us, super professional.
January 8, 2022
Google Public Storage Cindy J
I really enjoyed my experience at this location. EXCELLENT staff- Crystal is SUPER helpful & welcoming. I would definitely recommend this location.
January 8, 2022
Google Public Storage Matthew Sweet
Got a nice large storage space for a reasonable rate. Neighbor damaged the walls to my unit, so that sucks. Friendly customer service.
January 5, 2022
Google Public Storage Josh Winston
Today I visited public storage on Centreville. It was the day after the snow storm and there was a lot of ice. Crystal helped me when I arrived and she really went above and beyond to make sure I was safe and well taken care of. Thank you Crystal.