Public Storage Self-Storage Units at 3700 Centreville Rd, Chantilly, VA
3700 Centreville Rd Chantilly, VA 20151
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $55Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 53/moSmall 5'x5'
$ 53/mo $66Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $83Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 88/moMedium 7.5'x10'
$ 88/mo $110Best Price Label
- Climate Controlled
10'x10'Online only price$ 123/moMedium 10'x10'
$ 123/mo $154Best Price Label
- Climate Controlled
10'x10'Online only price$ 150/moMedium 10'x10'
$ 150/mo $187Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 178/moLarge 10'x15'
$ 178/mo $222Best Price Label
- Climate Controlled
10'x15'Online only price$ 216/moLarge 10'x15'
$ 216/mo $270Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 260/moLarge 10'x20'
$ 260/mo $325Best Price Label
- Climate Controlled
15'x15'Online only price$ 283/moLarge 15'x15'
$ 283/mo $353Best Price Label
- Climate Controlled
10'x20'Online only price$ 316/moLarge 10'x20'
$ 316/mo $395Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
2921 Centreville Road
Herndon VA 20171
Self Storage Near
3854 Dulles South Court
Chantilly VA 20151
Self Storage Near
466 Herndon Parkway
Herndon VA 20170
Self Storage Near
2055 Mercator Dr
Reston VA 20191
Self-Storage Near Chantilly
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Chantilly Storage Units Near Route 28 and Route 50
Convenient storage units are waiting for you in Chantilly, just off Route 28 and Route 50. This location is also just south of Dulles International Airport, making it easy for frequent fliers and anyone moving to town.
After a season at South Riding Golf Club or Pleasant Valley Golf club, keep your golf clubs and other sports equipment out of the garage with one of our 5x5 storage units. The majority of the storage units at this facility are indoor climate controlled storage units, so you don&apost have to worry about the harsh Virginia Winter.
Locals and travelers alike can take advantage of our 5x10 storage units, great for extra luggage, bicycles, patio furniture, and more. 5x10 storage units are even a great place to store your motorcycle before you hit the open road (you don&apost want to miss Virginia&aposs famous fall foliage).
Larger home projects, be they temporary or more long term, call for one of our 10x10 storage units, which can hold up to three rooms of furniture and appliances with ease. If you need even more space, we also offer 10x20 storage units for your most ambitious hauls.
While it&aposs surrounded by Chantilly&aposs family friendly suburbs, this location is also just a short drive to Washington, DC, where you can enjoy capital attractions like the National Museum of Art, the Tidal Basin, or the Smithsonian Zoo.
Experience the power of Public Storage for yourself when you use our eRental program to book a contactless move-in today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 546)
No complaints. The staff is friendly and very helpful. I originally reserved a space at a different location, but they didn't have the space I was looking for, for the promotional price so the associate recommended this facility. She even called to let them know I was in my way as it was getting close to closing time. They were all very helpful
Clean, well lit, and secure storage for stuff that won't fit in your home or business. What else do you need?
We needed some short-term storage for our son's college gear and researched local storage places. This Public Storage location on Centreville Rd. was a convenient location for us as well as price-competitive. The website allowed for everything to be set up online. The company was very good about communicating frequently with storage specifics. When we arrived, the app (Android phone) worked well for the gate as well as the door. The facility is pretty amazing, with clean floors, lots of rolling carts to use, and working elevators. Our storage locker was easy to find and met our needs perfectly. The whole family is pretty amazed by this facility. The office staff answered the phone promptly and processed a quick refund for the lock they issued, since we had our own. If we need to use storage again, we will definitely keep Public Storage in mind and recommend this company to others.
Cecilia was great answer all my questions. Very friendly building is clean. Update so far no complaint everything has been going smoothly. Cecilia keep my unit safe when she found that I accidentally left unit opened..
Cecilia es muy amable tuve una mal experiencia con el otro señor que me atendió el otro día. Pero di ahí todo bien Cecilia la mejor.
Cecilia muchas gracias por tu ayuda fue un Placer que me ayudaste en todo el proceso.
Public storage facilities have never let me down I've moved a lot over the years and from temporary to long term storage you just can't beat Public Storage. This location off of Centerville Rd is actually one of the best I've been to. All the staff were very helpful and they have plenty of parking. Now I've heard there is a new app out to self manage a lot of tasks like gate access and payments. Thumbs up! Public Storage keep up the good work.
Great service, Michael was great at guiding the process of checking into storage and they've provided great service so far.
This a nice storage facility with a good management team. Their staff keeps this place neat and running meticulously. We have a long term storage unit to keep things we don’t need in our residence.
Cecilia was extremely helpful and provided a superior service. Highly recommended!
Ram, was very helpful in setting up my storage unit in Fairfax Virginia, highly recommend
Ram & Cecilia were amazing Managers and they helped my moving in very easy.
Cecilia is the only one who is professional customer service provider! I had a wonderful experience since 2016 and I would highly recommend her service in public storage
I'll give Trixie an extra 5 stars for her customer service. Thanks
Ram made everything very easy I’m very thankful for his help. He did a great job.
Cecilia was very friendly and helpful .
Ram is the best and very professional person
Tan is the best
Ram was great and helped me with my questions and quickly resolved the issue.
Got fantastic service from Mr. Ram today and he was very friendly and helpful
Ram is by far the absolute best Manager I have ever met. He goes ou of his way to help and make sure everything is smooth and taken care of. I would recommend this to anyone looking for a storage unit
Cecilia is awesome! She really keeps this place VERY clean!
Great and friendly staff. Clean facility and great rates. Would recommend
Really nice place clean and the lady cecilia in front desk is really nice, I recommend this place to be your second home storage 💯
was looking for a unit. the place was clean and the unit was the right size Cecilia and Darren were a great help. definitely deserved the rating.
Clean and great manager she’s always helpful
Very reliable, and great storage
Cecilia is very knowledgeable and great manager always has a smile for you
Cecilia was very nice and kind. She explained everything in full details for me. Was my first experience. She helped me understand what was needed to know.
Michael and Cecilia were amazingggg omg they are so uplifting when I was so stressed they helped me get the unit and explained everything so good . I would rent from public storage anytime
Cecilia is brilliant . She really cares about her customer . She goes above to beyond to help out . Thanks for your brilliant service
Cecilia is great . She’s great customer service
Great customer service! I recommend coming here.
Had a wonderful experience when I stoped by to obtain information, Cecilia, the manager gave me all the info necessary to make a decision and on top got a good price.
The staff here is great! Always able to answer my questions and concerns!
Property looks amazing!! Great service!
Cecilia was amazing Thank you
Perfec service from cecillia 100 % satisfaction 👍👍
Rebecca was very helpful with finding a good space and explaining the information. She was also helped by getting a refund on a mistake I made reserving two spaces.
Cecilia estoy muy agradecida por la atención que me dio hoy dia. Muchas gracias por todo la ayuda que me dio hoy dia. La recomiendo mucho..
Giving 2 stars instead of 1 because the people at the location itself actually were themselves decent and professional. After I cancelled my locker, I was hit with a charge that I wasn't informed I would get prior to renting the unit for closing, and then they hit me with another charge the following month. Additionally, before storing my stuff I was informed that someone was always on the premises and should something come up where I would need to access my stuff after hours it would be possible. This was actually a primary reason for me doing business with them. That was a lie, and I was polite with the customer service line, but the person on the line I was talking too was very rude, made fun of me, and then hung up the phone.
Cecilia La recomiendo mucho
Cecilia fue muy buena con nosotros. La recomiendo mucho
Jeanette made it very easy to get my storage unit (reserved online) setup in the system for me. The building is clean and the area is secure.
Cecilia was very helpful and made my move in very easy, she answer all my questions, very patient and understanding. Such a great location and such a friendly manager on site😊 would recommend this location.
Great service by Cecilia and everything worked out smoothly.
Cecilia has a Great customer service she helped us with everthing
I went to Public Storage to retrieve some items for my home. When I got there, I was having some trouble with the elevator. An employee going by E was there and gladly helped me. He had an extremely positive attitude and manner to him. He was very helpful when I asked for help. The floor I went on was very well kept and clean. Thank you E for your help and keeping the storage hall as clean as can be.
I rented a unit today and Mike assisted me. He was outstanding and very helpful. He made the process easy and understandable. He even took me to my unit to show me what it looked like to ensure it was the size I needed. He should be commended for his customer service skills. Also of note, the facility is very clean and secure.
Very happy with Cecilia she is the best ! So sweet and kind.
Cecilia and Ivan gave me an excellent customer service. They were professional and went above and beyond to assist me.
Cecilia and Ivan she nice doing very good job
The process was easy and stress free especially with Cecilia’s help; the unit was clean and well maintained. I am satisfied with the help and service!
...really this facility should have a 5 STAR rating!;o) Thanks Mike for guiding me thoroughly through the process of renting a space with you. You made everything quick and seamless. I really appreciate the quality customer service and the laughs. Wish you and all your colleagues the best. Mme C.G.
Cecilia has very good customer service she help us get our storage needs and she is very friendly.
Cecilia was great.
Accessible and convenient. Cecilia and Mike were fantastic. Highly recommend.
Very nice place. I had a great experience.
I’ve used this site managed by Cecilia for over 5 years for both personal and business storage. The facility is always pristine, the staff is courteous and I felt comfortable that my belongings were safe and secure. Surprisingly after storing furniture for over 3 years there wasn’t much dust or anything! If you need storage and want a top rate facility this is your place. Check out my pics for how clean the place was on a day I just popped in unannounced!!
Cecilia is the best she is very helpful she is very nice help me get my unit
Cecilia da muy buena atención muy amable y el lugar bien limpio
I went in for information because I plan on getting a storage unit for about 3 months, Kendra and Cecilia were such a great help with all of my questions and concerns, Great service too.
Cecilia was very hopeful. She was very patient with me doing the paper work that I needed to get done under Public storage. The place is kept clean..
Cecelia was amazing and very professional, very clean and great location
Cecilia for me is the best manager I encountered, very friendly,ask anything and she politely answered.Showing all the empty storage unit and she will recommend which one is good for my belongings, Cecilia keeps the storage building very clean even restrooms.
Cecilia is the best manager for me, she's very kind and helpful. She maintain the cleanliness of the facility, She's great handling the storage costumers.Make them happy.My valuables are safe because of the code numbers,before I can enter the facility.I'm a very happy 😊👍 costumer.
Cecilia was extremely helpful and knowledgeable about everything I asked about. She’s very courteous, polite and efficient. She quickly handled all my issues and made getting a storage room a pleasant experience!
Very clean, lights everywhere. I dealt with this gentleman name (Bob) over the phone several times, very professional. I can’t Thank you enough Bob. I definitely recommend this place.
Cecilia and Mike R Excellent folks and job well done.
Cecilia and Emad were very helpful. Excellent customer service!
Very nice Help with Cecilia
I went to this location to rent a storage unit, and Cecilia was extremely helpful and professional. She answered all of my questions and assured me that my items would be safe, and was very understanding when I needed clarification. Overall, she made my experience at Public Storage a great one.
I was a 10 year customer of EZ Storage which is now Public Storage. The people I dealt with at EZ Storage on Centreville Rd, Bobby and Candy, were wonderful. But today, Mr.Ram of Public Storage, showed me service better than any I had previously received. I walked in the front door of Public Storage today as a polite gentleman. But, I was unhappy about a situation wherein I thought Public Storage was in the wrong. Mr. Ram dealt with me, in front of other customers, for 10 minutes with courtesy as well as firm resolve until I came to realise that “nobody was in the wrong”. I wish to commend Mr. Ram for his gracious customer service.
Ram did great work. He helped me for locks, insurance, and moisture removal in addition to the basic service.
Ram is is the best for customer service. Very professional. Extremely sufficient and courteous. Hope he has more than one facility to manage.
Ram is the best guy around!
Ram was extremely pleasant and helpful. He quickly resolved my issue and made my day.
Cecilia is a great manager she keeps this place clean and was so helpful during the rental process. I just moved to the area and she answered all my questions.
Cecilia Good customer service.
I rented a unit and then had to change it to a bigger unit. Cecilia, the location manager, was very helpful, prompt and friendly. The units are very clean.
I originally had my stuff stored with EZ-Storage before the transition over to Public Storage. The transition from EZ to Public Storage was seamless and by all accounts efficient. I personally had no problems and the building was still safe, clean and the management that took over is very professional and pleasant to work with. I'm no longer storing here because I no longer need the storage, but I do highly recommend this location and this company. They do their best to help everyone to the best of their ability.
I have been at PS for almost 2 years. Service has always been top-notched. I would recommend them to everyone. Well done.
Just drove in from out of state and last minute needed a storage unit. Kate got me all set up very quick and efficiently! Also, thank you Cecila for guiding us!
Great help when I had lock issues. Very nice and helpful. Very convenient online reservations. Thanks for all the help!
Outstanding customer service!! Highly recommend!
un lugar accesible
Beware is a good term for this place! I have been a customer here for many years. I even came back after leaving for a few years! Well now with COVID n all the trouble customers might be in, they are charging astronomical late fees if u fall behind! The fees are more then the monthly rent, which has increased so many times I can’t tell you! When I called them to see if they would work with me on the late fees, they said “No, we’re an essential business!” Ok, what does that have to do with your late fees?? All I was asking for was work with me on a $170. late fee for being 1 month behind! I could have paid it all if they would have taken some of the late fee off! Well they were not hearing any of it so here is what we all need to do. Contact your congressman and/or senator & tell them your situation with EZ Storage & their fees. You can’t even make payments it’s all or nothing then u continue to get late fees added like every week! It’s a vicious cycle! If u have lost your job due to Covid n I have n you have rent or mortgage plus utilities n food u need to live on, how can u survive with this place taking every penny u have?! We need legislation passed so that these people can’t hold you hostage and take your belongings! Call your senator and Congressman and ask them to look into these places charging these astronomical late fees! It can’t be legal for these people to hold your stuff and continue to charge you late fees and monthly rent because you can’t possibly get caught up because they just keep adding charges to your account!! These people don’t care about anyone but themselves! I guarantee u they have received PPP loans as they will tell you they have to keep all their employees on payroll. Which would be the owner, his wife and another employee that works there. They are clearly taking advantage of people who are struggling to just feed their families right now! They can cut these late fees and work with you they just refuse to do it! I just paid mine (which took my entire unemployment check) and scheduled my move-out! I will NEVER EVER come here again! Call Senator and Congressman and let’s get legislation written so that places like EZ Storage can’t continue to hurt the very people they claim they are there to help!
Please do not rent space from EZ Storage. The rate that they promised online in their "special" was only if you also purchased their insurance and keep it for a minimum of 1 month which I did. Well after several months I decided to drop the insurance which was approx. $20/month. Shortly thereafter I received an email stating that they are not responsible for any damages to my property but I still went ahead and cancelled the insurance coverage. Well guess what, I received a letter in the mail dated the day AFTER I cancelled my insurance advising me that my monthly rate would be going up by $26. I emailed them asking them what that was all about and that I felt it was retaliatory and they wrote back letting me know that they conduct an evaluation of the rates every 5 months and every 10 months and that based on their review, they were going to increase my base rent. What a coincidence!!! Now here I am stuck with a storage unit that is overcharging me and I am out of state unable to travel to VA and move out and into another more reasonable storage. BE WARE!!! They act nice and professional in the beginning to rope you in and then they change the rates on you. DO NOT FALL FOR THEIR FAKE SPECIALS AND RATES.
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Perfect location. Highly recommended. Professional staff. Organized. Clean. Secure. You can look elsewhere, but it cannot be more stress free. So, go online..get yourself a unit...go in and look at it, apply your lock and don't forget your mask. Yes, it is that easy. Candi & Bobby are the best!
Clean property. Friendly management.
Friendly staff, always very clean, easy access, and reasonably priced. I've had a unit here for over two years and have had no complaints.
I rented a unit for the past year, always friendly service but today I dealt with someone over the phone trying to find out what I needed to do to leave my unit, she was terribly rushed and rude. Just because of this I would not use their services again.
Very clean storage facility! Bobby and Candi are very nice and helpful to customers.
If you can go elsewhere please do! The wife Candi is rude! When you call with issues she wants to refer to the company policy. However they don't follow through with the same policy. I am very disappointed that I originally gave this place 5 stars. The way they seem to receive all of their ratings is not through positive customer service is because they bribe you with gift cards to provide them with a decent survey when you 1st open your account. I will not ever recommend this facility to anybody! Cassandra Hogan
Extremely friendly, definitely make you feel like family. Building is very clean, very hospitable all for a great price.
Easy to rent from. First time to rent a storage unit and did not know the process and EZ- Storage made it so easy for me.
It was very ez
Bobby and Candi were great! Very friendly and helpful. Strongly recommend!
Great customer service! Climate controlled and large elevators!
Great service. They were super friendly and helpful.
Friendly employees and good facilities.
EzStorage has been great to work with from start to finish! The facility is very clean and secure! Bobby and Candi were seriously so friendly, helpful, knowledgeable and made sure I got exactly what I needed for my storage needs! I will definitely be recommending this facility to friends and family! I also especially appreciated the great rates they were offering! Thank you EzStorage!
Everything was great. The place was clean, owners friendly and provided great customer service. Would recommend.
Great check in, friendly staff and clean spaces.
Great customer service.
Have never had a storage place so clean and well kept. The managers are so nice and thoughtful! Will recommend to everyone to use!
Great store and great prices. Been with Chantilly for years. Managers are awesome. Definitely recommend.
Great place - great service - great people!
For the past 5 years I’ve been a customer both Bobby and Kandi have been awesome! Every time I see them they have a smile and are always happy to see people. Really enjoy being part of this family! -Anthony
Great place and well run!!!
Best prices in town! Very clean and well-organized units. Managers are very friendly and have awesome service!
Transfer to a larger unit and couldn't have gone smoother. Staff very helpful and accommodating. Feel that prices are reasonable and safe location Thanks EZ!
Excellent customer service 👍. We got a great deal on a bigger storage unit.
Fantastic service! Great hours climate controlled. Friendly service. Definitely recommend for your storage needs!
We enjoy the service very pleasant and professional.
Very friendly and informative staff and straightforward storage rental process.
Great experience so far! Easy set up process and loading in. Clean space and super friendly!
Great service! Wonderful staff. Welcoming and knowledgeable. Very happy.
Super awesome customer service. Super clean facility. Staff is friendly.
Love this place! Appreciate all the help!
Love this place! I am at this storage unit frequently. It is convenient, clean, and the best part are the managers. Candi and Bobby are a joy to be around.
Excellent storage facility Well maintained and very clean I have used them for many years and have always been able to adjust size of storage room as my needs change Very pleasant and helpful managers
Front office folks are really easy to work with and friendly. Storage unit is easy to access and everything is clean. Can’t ask for more!
I was with this location for over three years, had to upgrade my unit size twice. Never had a hassle working with the staff. They even kept me on the same floor to make moving between units easier. Close out was simple, no troubles or unexpected fees.
Great storage place. Wonderful staff, clean and well kept property.
We looked at many storage issues units and this was by far the best - large, clean and super easy to get in/out. Candi and Bobby are excellent to work with - friendly, informative and helpful! Highly recommend!
Clean, easy and convenient storage
Very attentive and courteous! Would definitely use this place again
Great location, great staff!!!
Super, clean and convenient units. The office staff goes above and beyond.
Candi and Bobby are extremely great individuals that truly care about your belongings. The facility is incredibly clean and neat. Take it from me this is the place to store your extra stuff. Thank you ezStorage!!!
Best storage unit I've ever used. Friendly service, very clean, and great pricing.
Bobby and Candy are AWESOME!!!! They’re super helpful, always friendly, and just all around great people...they even helped me find movers!!!! I. LOVE. THEM!!!! They are truly assets to Ez Storage Chantilly!
As a customer for the past 6 years ezStorage of Chantilly has been noticing less then exceptional. Professional staff and clean environment. The climate controlled environment is perfect for important papers and valued heirlooms.
This place is incredibly, really incredibly well run. Neat as a pin. Really well monitored, amazing staff attentive, and detail-oriented. Have the largest unit avail here, conditioned space, for about two years now. Last week, I visited to pick up some item in my unit, and then left. The next morning, Eduardo called me to say I had put my padlock on wrong, and I should come in to to re-lock it. Incredible! They miss nothing, and you feel very safe and looked after here, no question about it.
Excellent service 👍 thank you Eduardo!
Amazing experience absolutely love the stuff! Thank you for everything
It’s very clean. The employees are fantastic!
amazing staff , amazing experience have had issue and they were resolved quickly so thank youuuu!
Great service 👍🏼 The best I’ve ever had
Excellent service and accessibility. Very friendly staff and very clean facility.
Excellent customer service. Very friendly and informative staff.
Great experience. Very friendly staff and super helpful.
Just stopped in the check on possible units. Eduardo was very helpful in showing me different sizes to assist in my decision and making a reservation
I had rented a small unit here for over a year. The couple who owns and runs this place are very friendly, informative, and easy-going. Their intro deal is SO worth it. The rates went up a couple of times after the 1-year mark, so it kind of evens out, BUT you get what you pay for - climate-controlled, spacious, SQUEAKY clean (EVERY time I walked in there), pest-controlled (found ONE bug when clearing out my space, and it was dead - which means pest control IS working), and secure. They have huge platform hand trucks for your use while in the facility. If I need to rent storage space again, I would love to come back here if Candi & Bobby are still running the place!
Candi and Bobby are awesome and provide superior customer service. We have been with EZ Storage for two years.
The moving in and out process of this exstorage was completely painless. Staff were always kind and helpful. I would highly recommend to students who need to store their things between semesters.
Good rates. Friendly staff.
Great staff, very friendly. Clean facility
Great customer service and very clean facility.
Front desk personnel super friendly and helpful. Unit is great. Access is easy. Nothing but good experience here!
Great staff and well maintained units
Great facility, ckean, modern and we'll managed. All instructions and contracts easy and simple to navigate. Highly recommend.
I have been with ezStorage in Chantilly for a long time and I love them! The people that work there are absolutely wonderful! Bobby and Candi are super great people!! Very friendly, they know their stuff! The place is ALWAYS spotless and neat! Keep up the great work!! Don't change!!
LOVE Bobby and Candi! They keep our units clean and safe, and are always friendly and helpful! Super efficient and great location!
Managers are very helpful and the facility is very clean.
An amazing experience. Extremely polite and professional. Well organized. Effective communication. I would not think twice about it.
This is easily the best storage place in Chantilly County.
Always excellent and polite service given during the 5 years I have been storing my belongings here. I highly recommend utilizing their services. They are very clean, well ventilated and safe facilities.
This place is great!!! Big, and clean, with easy access. Eduardo was a huge help on registration day! Very knowledgeable and professional.
Very convenient and friendly service! Great spot if you’re looking for storage
Great people. Very clean. Highly recommend.
Bobby and Candi in the office were incredibly helpful, knowledgeable and super fun. The facility is very clean and feels safe. I highly recommend this facility.
Bobby and Candi are absolutely amazing!! Very personable, professional and friendly. Thank You both!!!!
Good people good folks give them a raise
Great place and staff.
Bobby's awesome and was very helpful. Got everything set up fast and efficiently.
Great service and help- professional and affable.
This place is always great! Love the service and all the help.
Good people great hospitality and excellent rates. Give them another raise bobby and candy rock!
It was an awesome experience! Thanks so much for the fully disclosed information about the process and details of ezstorage. Bobby and Candi were very professional and very informative. I recommend ezstorage to anyone.
Manger was polite and informative, was super easy to set everything up. Would highly recommend.
We received excellent customer service when setting up a unit here, and the process was quick and easy. The location and prices are perfect for students. Would highly recommend
The staff at this branch are really patient. They are also helpful in ensuring personal items remain secure. I would highly recommend this branch!
Excellent staff Candy is the best!!
Wow!!! Amazing Staff! I recommend this place to anyone. Thanks Candi & Bobby!
Great service. Quick in and out and have my unit!
Everything went so smooth and simple! I would definitely recommend
Fantastic stay. Best customer service out there!
We have used EZ Storage for years and we love it! The facility is clean & modern and secure. There is a wide selection of units and the floors are easy to navigate. Bobby & Candi are incredible! They are so friendly and very professional. We highly recommend them!
Fantastic team at the Chantilly location. Convenient set up for drop off/pick up and Candi and Bobby are so friendly and helpful. Wouldn't go anywhere else in the area. Great experience!
Excellent service and great company
Extremely awesome employees. Great facility! Highly recommended!
Very clean storage, the staff very helpful , I recommended for every one
This place is wonderful! They always treat you like family! I highly recommend them!
Very nice people and very clean facility
Candi and Bobby treat you like family and the facility is amazing. They are super helpful and have answers to all your questions which gives you comfort in knowing that your stuff in the units are safe. The facility stays very clean and again both of the managers that are on duty and very time you go have been so amazing and very help I would highly recommend this storage unit!
Very clean storage great customer service
Very clean facilities, with ample carts and very convenient freight elevators. With gate access you can move your things on your own time. The staff was always very nice and courteous and helpful. I would recommend ezStorage over any other storage facilities in the area. Ask for Bobby or Candi and get great service!
I so we enjoyed the work that was provided
My husband and I have a storage here for the past 2 months and anytime we needed help or assistance with anything here the manager Booby and Candi were nothing but extremely helpful with a smile.
Candi, Bobby, and their team have been excellent. We couldn’t ask for a better experience!
I’ve been to so many different storage facilities but this one is exceptional for so many reasons for example I know here my valuables are safe due to the gated entrance and exit not to mention the managers on duty know everyone by name and face and are very friendly and helpful.
Very clean and friendly staff. No stress
Such friendly people.
Very welcoming upon arrival. Great location!!!
It was clean, secure and climate controlled. It was easy to find the unit and the rolling carts were helpful.
Bobby and Candy are super helpful and friendly! The facility is comfortably climate controlled and very clean. The security makes me feel safe leaving my things here.
Clean units that look well cared for. Climate controlled which is fantastic when moving in/out on a hot day.
It’s my first time at storage and they made it an easy experience! They’re awesome and I definitely recommend you to come here. Very clean and easy process!
Great Customer Service! And very neat!!!👍
Storage is clean and the staff is super friendly.
We looked around and found this storage place the cleanest, secure, and awesome customer service. Bobby and Candi are just awesome!!! I highly recommend this place!
Bobby and Candi are very friendly! The storage place is very clean. I feel safe and secure to store my belongings in here.
The facility itself and management team are awesome. The facility is well kept. Management team is very polite and helpful. Only negative part is really on corporate raising prices for long term storage users so I downsized to save costs.
Ooh man this place is the most clean easy to excess and Bobby and candi they are the most nice and friendly people I ever seen my whole life I m happy here and so do u.
The management is fantastic here. Very friendly and more than helpful. Best storage experience ever!!
Great couple running the place! Easy process!
If you want to experience professionalism at its best, select EZ Storage for your storage needs. Their staff is courteous as well as super helpful. Again Professionalism at its Best.
I had the most ez and amazing experience when I signed up for a storage unit. The process was simple and I was well informed. They really think of everything when it comes to making it easier for you. Both Bobby and Candi are exceptionally friendly and welcoming. I had no trouble getting my things into the storage unit. The place is well kept and everything is climate controlled and secure. I think for all of the above, the pricing is extremely fair. Definitely consider storing your things here!
Love Candi and Bobby. This was my first time ever renting a storage space. They made my move-in experience very easy. My family has used this location to store our belongings for years. The customer service is unmatched. I highly recommend!
I looked at a few different places and this was easily the best storage options. I also have nothing but positive things to say about the people who work here. I'd give more stars if I could.
Clean facility and friendly service.
Used for short-term storage - clean, easy access, and friendly staff.
Very good experience. Staff are very knowledgeable and polite.
Quick, friendly service who maintain a clean location.
Excellent service, friendly staff and very clean facility.
Candy and Bobby are the best! Really wish I could have kept this storage unit forever, but I'm glad I used such an amazing facility!
Great Service! Easy set up. A+
Clean facility, friendly staff, and smooth moving in process!
We have 4 units in this facility. We are very happy with the entire facility and Bobby and Candi are wonderful.
My uncle-aunt have multiple units in this facility. I helped them store their items today. It was a breeze! Thanks so much Bobby & Candy!
Great experience. Friendly staff. Clean units.
Clean, well maintained and secure facility with use of carts for free.
Great customer service, very helpful and supportive. Answered all clarifying questions.
Always great service, #1 storage facility in the area in my opinion.
The climate control is great! Facility is super clean! Everyone is helpful!
Bobby and Candi, who run the business, are fantastic!
Great location and clean. Have been a customer for years!
Just moved into a smaller house and needed a storage unit to put some extra stuff. The staff is very attentive, Eduardo was especially helpful. The facility is clean and climate controlled. Prices are reasonable. I highly recommend.
Candi was super helpful and accommodating - both my dad and I have been renting from here for a couple years, and it’s always been very clean and easy to access when we need it.
Really clean establishment nice friendly staff and very professional
They were extremely helpful. Every single one of my questions were answered. The storage was clean and welcoming. Would recommend. Extremely professional!!!
The in house move was quick and The staff was helpful and polite
This is a great place to rent
Very accomadating in getting the right unit for our needs.
This is great place. Started renting my first storage space.
Friendly staff, clean spacious units.
Eduardo was very professional and very friendly
Excellent customer service, Mr Eduardo was very informative and polite.
Great storage facility very clean an safe. Staff are friendly an very helpful and respectful.
The experience was great, they were helpful and quick , helped me with movers , will certainly recommend them !
Bobby, Candy and Eduardo have been an absolute pleasure to engage with. The facility is perfectly maintained and they are always pleasantly available to assist with any and all needs. This is the overall best facility l've used!
This is a very clean facility with great customer service. Especially Eduardo.
This place saved me so much money when I ran into a last-minute emergency during my move. My wife was able to get us a locker with no warning or reservation, the orientation and paperwork took maybe ten minutes and the staff were (according to her) extremely polite and helpful, it was extremely easy to get in and out, and it only cost us $54 to get a ten by ten unit for a month. They turned a nightmarish move into a minor inconvenience, and for practically nothing in return. I don't know if this is a franchise or a one-off, but its the only storage place I'll recommend from now on.
Great place, highly recommend it to anyone looking for storage needs!
Bobby and Candi are awesome! So accommodating!!!
Fantastic experience. Extremely friendly and helpful staff that made the process simple. Extremely clean and orderly property with all needed equipment that made moving quick and easy. Recommend!!
Friendly, helpful management. Extremely clean facility. My first experience with self storage was a great one!
They are awesome ! Love them! Real easy process and wonderful entertainment!!!!
This was a great experience. Great customer service and a great home vibe. Thank you.
Bobbi and Candi are AMAZING! Wonderful to work with and helpful if you have questions. The facility is clean and bright, and the units are in great shape. I recommend this location over any other!
Candi and bob was awesome came here to get information but sign in to get one unit.great place great people .
Wonderful experience with Bobby and Candi Clean facility
I am very pleased with EZ storage. Bobby and Candie and super friendly and provide supreme service. I will be with them for quite some time.
Bobbi and Candi are the best. They are so helpful in sorting out the best options. The facility is great as well. Bobbi and Candi really do a great managing everything.
Very fast and easy.
Great place, everything was clean and the staff was friendly!
We stored our belongings here between two different moves and had a great experience each time. Very friendly employees and clean facility.
EXCELLENT customer service! Candi and Bobby were the two employees that help make the move in process easy(ez storage) and fun experience. I’d highly recommend this location.
Bobby and Candy are wonderful.
this was great love
Very friendly and helpful staff
Great people, clean place, good stuff!
Bobby and Candi were great! It has easy access, it's clean, secure and just an overall friendly place.
Great staff, and very helpful. Pleased with the services provided!
Had a very pleasant experience here. Highly recommend them.
ezStorage provides excellent customer service. Bobby and Candi do absolutely everything in their power to make storing anything from your valuables to knick-knacks both convenient and secure. 10/10 would recommend!
My first experience with a storage facility and it was a great experience. Bobby and Candi, the resident managers were very helpful and explained the process well. The facility is spotlessly clean Would definitely recommend this location
Great place, clean and excellent service. Eduardo is a good lobby attendant.
Customer service is great. They helped me out with an account problem even after I was no longer a customer.
Great facility, price and service. Highly recommend to anyone needing a place to store their valuables.
Bobby & Candi are amazing! I’ve been with them for almost 8 years now. Great folks!
Excellent customer service! This place is great! They keep it very clean and always help you out! Highly recommend this place!!
Very helpful. Bobby is fantastic....
Great faculty. Very clean. Bobby was incredibly helpful and understanding of our needs. Easy in and out process. Thanks y’all!
The customer service is stellar!! Everyone, utilize this location for all your storage needs!!
It’s very clean and roomy. I almost want to inquire on how much it’ll cost to live here😂
Without a shadow of a doubt, the customer service received from Candi and Bobbi was superb. You can’t find this kind of service today. The facility was always spotless, access was convenient and the price was perfect. To say I am pleased is an understatement.
Best maintained storage and amazing staff.
This was a great experience, very clean and secure storage. Unloading was made easy by having push carts to move items, also elevators were big enough to fit everything.
This is my first time renting a storage and I have to say the experience has been amazing, extremely friendly staff, super clean location, easy access and overall great! Easy for EZ!!!!
The service is so great Bobby was so helpful he was so nice and very professional o highly recommend this place. Add to this the place very clean and organized.
The place is very nice and organized and clean quick and easy
This is the cleanest, and most friendliest place ever. You need to meet with Bobby and his wife they are awesome...
Nicest people, cleanest storage ever..
Super clean, great location and wonderful management!
Awesome service at a good rate.
Bobbi & Candi are awesome!!!!
Bobbie and Candi are great!!! Delivered excellent customer service from day one...and extremely funny too 😁
First time using a storage unit facility and everything went smooth. Convenient location for me to access. Eduardo was of great help and had great customer service. I was recommended to come here by a friend and I will do the same.
Eduardo- was very nice and professional he was very helpful with me today. I got all my answers about my storage 10x20. Thank you
We are returning to EZStorage of Chantilly! Very clean facility, and well taken care of by the employees. Eduardo was extremely helpful in explaining our contract and showing us our unit before we made a commitment. Thank you!!
Eduardo has very good customer services skills.
Eduardo was very helpful and found me an extra storage room on the main level. Great location.
Great facility and always clean! Eduardo, Candi and Bobby are always helpful.
Wow this is nice storage and very clean and good service
Great and friendly people!
Super clean and organized customer service is really nice and helpful. Love this place
Awesome place and awesome people!! Highly recommend!!
I have utilized this EZ Storage location since May and I couldn’t be happier. The facility is maintained by a couple that are absolutely fantastic. The facility is always immaculate and I have never had any issues enteringnor leaving the premises. I would highly recommend this EZ Storage location to anyone looking for a storage location in the area.
Candi and Bobby have been great with all our storage needs! We have stored our Staging furniture in multiple storage units over the years and have recommended clients and agents to their services. It is great to deal with people who are friendly and always helpful.
Highly recommend! Friendly, clean, easy access!!
Candi and Bobby are great to work with and always have you feel welcomed and ready to assist in any way they can. Great location and service!!
Clean environment with very friendly staff.
Bobby & Candi are the best at customer service. I always feel welcomed when I and my family come in. It's a safe environment and I am glad that I found a great storage unit location.
They have the best service i have every experienced. If you need they will accommodate.
Wonderful staff and very clean facility.
Just rented a unit here. Very clean unit and friendly owners. Satisfied.
Best part is 10’ doors of unit.
Excellent service, staff excellent, Candy and Bobby excellent work
Good stuff on this storage look for candy .......
Good stuff candy
Nice place very nice people some things happened but have some solutions so clean place very well located
Good staff! Candy!
They have great costumer service and everything looks clean.
It starts with the amazing customer service with a warm welcone as soon as you walk in. Then you start noticing how super clean the facility is. Then you get to your unit and realize they are super spacious, perfectly climate controlled for that special grandma's super old armoire. Definitely recommend this ezstorage. These guys are amazing.
Great facility clean with easy access, and friendly and helpful costumer service.
Very clean facility and the staff is very humble
Eduardo has great customer service manners..place well recommended
The staff is really nice. It's just like a second family. Extremely nice.
Bobby and Candi are great and personable managers! This is our first storage unit and they made the process very easy. With 24 hour security, we feel safe knowing our items can be stored without any issues. The facility is clean and air conditioned.
Amazing customer service. We have had a storage unit here since February 2018. We just got a bigger storage unit and the transition was seamless. Candi and Bobby are absolutely amazing. We will continue to rent a unit here.
10/10. They are so nice.
Eduardo was great! Im a returning customer and the process was quick and easy. This place is clean and the onsite managers are super friendly and extremely helpful! Highly recommended for any storage needs.
This storage place was fantastic while I was between places in Northern VA. It was hassle free and convenient. Thanks so much for maming my moves a lot easier :)
I was able to very quickly rent a locker and move my items in the same day. Great, secure facility.
I was impressed with the convenient location. The grounds and facility are always clean and well maintained. Many carts available so it is easy to get in & out even on a busy day. Managers, Bobby and Candi Willard are very helpful and professional.
The managers of the establishment are amazing. Very helpful and kind and helped me find the storage that I needed. Would recommend that you check this place out.
Very friendly staff. Property is very clean.
The property is very clean.
The staff was very helpful explaining my storage needs.
We keep all of our stuff here! great!
Grate place! Grate Rates! Friendly staff upfront.
I love the staff exspecially Peggy Jo very knowledgeable. Great clean facility
Awesome staff with clean facility. I love it
The service was great, Peggy was very professional. First time getting a storage unit and the pricing is fair compared to other areas. Appreciate the clean and professional looking place.
We reserved a unit storage today and were able to come in to get started. Peggy Jo was a huge help in getting everything started and in getting us set up. She explained everything to us in detail and answered all our questions. We even had a conversation about our dogs!! The complex is clean and a great place to store your items!
Great place to store your stuff ...great staff...very friendly
Great family orientated storage place. Very helpful and friendly. If you need storage...call here!!!
Very professional and friendly. Explained everything in detail. Very clean facility!
Great service would use again!
Great customer service.
Bobby your the best
The facility is well organized and top notch. Bobby provides excellent customer service and knows how to best qualify the customer to fulfill their storage needs. A+
Wonderful experience very happy to store my things.
Great facility and friendly, knowledgeable staff. Highly recommended.
A great experience! Great customer service!
Searched nearby facilities all over, this one was clean, well-controlled, awesome staff, convenient. That won our business!
Fast service and easy access
Great storage excellent service Eduardo!
Eduardo accommodated our needs very well.
Very helpful staff, easy to get around, convenient location. Eduardo was very helpful.
Thanks Eduardo! Very helpful and quick process
Eduardo was very helpful. Smooth process and great prices!
Amazing customer service—so friendly and helpful! I have used other storage units in the past and I was very impressed by the cleaniness of this location. I also had a lot of questions; which Bobby and Candi answered for me. Highly recommended!
Nightmare! I’ve had a locker with EZ storage (Chantilly) for two years now while I’ve been living overseas. I have been on an automatic payment plan. In April, my credit card was stolen. I called EZ storage to update my payment information but they told me to do it online. I updated my account online but must have entered something incorrectly. I was charged $127 on 4/2 then as of 6/1 they say I owe them $500 for missing a payment and penalties. No one at this facility contacted me via email to let me know there was a problem with my account. Bobby Willard the “Manager” was extremely rude when I called to find out what was going on. I told him that he could close the locker but that I have sensitive records that need to be destroyed. He told me that all of my items including health records will be auctioned off to the highest bidder. This is a true shakedown. Shame on you Mr. Willard! Does anyone at EZ storage have any integrity to right this wrong?
Both Bobby and Candi were excellent!! They were a lot of help with helping me find the right storage unit!!!
Great customer service! Very clean facility!!
Great service. Clean units. Bobby Willard was super friendly and helpful.
Way to go Alex...!
Great job Bobby 😀
Excellent! Friendly staff, clean, professional, secure - best I have ever encountered. Was a blessing during a difficult time and great to know I could rely on the staff and this facility.
Wonderful service, clean facility, convenient hours, awesome place!
Always friendly and always helpful!! We got an amazing upgrade in space and availability !! I always refer my friends
Fantastic customer service! They saved my friends a good chunk of change and easily transitioned from one storage unit to another within a matter of minutes. Two thumbs up!
Great staff, clean, well managed facilities. Highly recommend.
Awesome customer service
Easy experience getting a storage unit set up here. Facility looks nice and new and climate controlled. Also very convenient location off Rte 50.
Great customer service! Very friendly and personable.
Outstanding service! Quick and friendly staff! Great Prices and tons of carts to make moving easy!
Just started today - great so far!
My experience has been EXCELLENT the Staff is very Friendly and knowledgeable of the products and Units. Always willing to go the Extra mile to help Thanks for all the laughs and Professional service provided! DIVA says Thank You in Advance
Facility is alwaysssssss clean. Amazing customer service. I recently locked myself out of my uhaul van and the office was amazingggggg. They are always so helpful and friendly. Been there off and on for the past 3 years and will always return here.
Great customer service and fun folks and very welcoming! Definitely would recommend to everyone!
Clean facility and friendly staff.
Great people to work with. Always greet you with a smile!
Staff was friendly and quick to help me with my storage needs. They also gave me tge best options available for my needs!!!! Totally recommend!
Super fast, super convenient, very friendly people
Owners very nice and helpful.
They are very helpful and the storage facility is clean
Clean facility, great location, and wonderful customer service
Great place with good customer service. I went to different locations looking at storage units and they just didn't provide the customer service like Bobby and Candi provided. Bobby and Candi answered all of our questions and just provided the best service. The facility is clean and really nice. Highly recommended.
Fantastic place! Super clean and SUPER nice people running the facility!
Awesome place, Great customer service and clean.
Bobby and Candi are great and very helpful.
Bob and Candy were super helpful and friendly! We are very glad to have found this place!
Bobby and Candi were very upbeat and welcoming. Signing up was quick and easy, storage units are clean and facility is well kept.
how much is the rent for un storage 10x10
Lots of space. Friendly staff.
Very easy to move. Very friendly. Did not smell bad.
These Guys are the greatest!!!
This facility worked well. Folks here were nice. If needed would use again.
Wonderful staff! Been very helpful from the start. I would recommend this particular location to everyone!
they are the best and quick and fast and great customer service and Mrs.Willard and Mr. Willard are the best
Fun and customer service and great place to store your stuff
Quick & E-Z
Clean and friendly awesome staff!
This location is very easy to get in and out of. Crew is very friendly and helpful and love coming here and chatting with. Great to work with Bobby and Candi. Highly recommend for your storage needs!
Beautiful facility, very helpful staff!
Super friendly and helpful. Very clean facility. Great rates.
Clean, friendly and good location.
Lots of carts. Super clean. Plenty of elevators. Moving was a snap
Bon and Candi are wonderful!!!! They are professional,friendly, and so very helpful. I recommend highly storing all of your goods here.
Very friendly & knowledgeable!
My experience with ez storage is very good. The store manager Bobby and Candi are particularly very warm and welcoming. Helped me in deciding which storage space is better. Overall i have a pleasant experience.
Such a lovely place! Bobby & Candi we’re so helpful in explaining everything to me. The building is the cleanest storage facility I’ve ever been too. I will DEFINITELY recommend them if you need storage.
Super nice people!
First time at this EZStorage facility and I was thoroughly impressed. We had just come from a different storage facility where a friend’s belongings were stolen and the facility was not helpful. The EZStorage Chantilly facility is secure, clean, and the staff is great. I highly recommend this place!!
Easy and quick check-in, well-lit, very clean, extremely secure and much better than other storage facilities! I feel great having my stuff stored here.
Incredibly clean and safe. One of the best storage facilities I’ve seen. Would absolutely recommend!
Bob was very friendly and helpful! Checking in was easy and fast.
Bobby was very helpful and friendly in the check in process. It was a very fast and simple!
Great customer service and cleanliness in the storage. Bobby was very helpful!
Clean area , great location . Customer service is great Bobby helped Us and he was very nice to us.
Bob and Candy are terrific! They were very helpful when we started at EX Storage, and have been very helpful the entire time we were using the storage units for a few years. Very professional, helpful and reachable. The place is very clean and everything is well organized. Both are great managers of this facility. You won’t be disappointed with this place. Kudos to Bob and Candy!
Bobby offered us great service, he took us up to see the room before we purchased it!
great service, clear explanation highly recommended!
I have dealt with Storage Places all of my life and this is the first time I have been treated with courtesy and in fact it’s a place you want to stop and visit. It’s so clean and safe. I know we all want to deal with people we like and a safe place. At any rate thanks to Bobby and Candi I can enjoy my storage needs. I sure am spreading the word. Barbara Kerlin. Century 21 New Millennium
Very friendly staff. Clean area.
Bobby made the check in process so easy and hassle free! 😋 The facility was clean and bright. Chantilly is the best!
Awesome customer service. Very clean
Awesome and professional
Very helpful staff
Five star all around. Clean safe. Very professional. Couldn't do enough to provide excellent customer service. Would highly recommend.
Bobby was so pleasant and kind. I needed a storage unit quickly as I am getting ready to put my house on the market and he had one ready. He showed me where the unit is and what it looked like and we talked about how much stuff we can fit in the unit. Price was great and works perfectly for our budget.
Very clean and friendly service. Highly recommend
Very clean and large. Staff very helpful and nice.
I had a wonderful experience working with EZ storage. Bobby took the time to explain all the documents to me, very personable and organized. The facility was very clean and easy to use.
Bobby and Candi are both super nice and helpful! The place is very clean too :)
Awesome sevice. Clean and well lit facility. Highly recommend.
Great customer service and perfect location
The facility is well located, very clean, secure and well maintained. Customer service is stellar. It isvery well lit and every thing functions very well all the time.
The staff has been exemplary throughout my time away overseas. The Facilities are clean, modern, climate controlled, and my go to storage for the last ten years.
This storage facility is the cleanest, the most helpful! Bob and Candy are so welcoming and helpful!!! No leaks, no mold, no dirt and so very clean. I have been with E-Z Storage for over 10 years and love this place. I would recommend this game lace to anyone and have!! Keep up the good work!
Friendly and patience. They will take their time to explain things to you. The location and the places is clean and easy to find. The best experience ever
Excellent customer service and clean facilities!!
The staff (Bobby and Candi) are VERY professional and it is obvious that they love what they do. In today's world, it is nice to be received by smiling faces. Thank you.
Bobby in Chantilly is awesome! The customer service here made life much easier. Not only is the chstomer service great, but the units are spotless. I would recommend them over and over again.
Very professional, clean and nice!!!
Bobby and candy are so great to work with. Storage facility. Us clean and price is affordable.
the staff is fantastic, we really loved it here!
This EZ Storage is the BEST! It is extremely clean and safe! The owners are the nicest people you'll ever meet in your life! They are very kind and helpful! They treat you like family. I highly recommend this storage facility to everyone! They also have the best prices around this area. This husband and wife owners are very dedicated and they know their stuff about storage units!
I've had a storage many times. But this place is so nice and clean and it's so cool. Bobby and Candi are the best. They are so helpful with all my need.
Great customer service. Very clean. Convenient location. Be here for 1.5 year and have no complaints.
This facility is great. Clean and professional and the price is good too, and the staff is so helpful (and funny). If you're in or around Chantilly and need storage, come here. You won't be disappointed.
Great location, convenient facilities,nice representatives, and cheaper price.
Professional staff and lots of trip options equal a great day on the river. Give them your business and you'll be happy you did.
Place is very clean and the temperature is very well maintained .. it's very convenient with the automated doors
It's the best storage I've ever been. Bobby and Candy always attemptive and responsive to any questions. The place is immaculately clean all the time. Prices are way better then the competition. My advise, go for it!! Great atmosphere!!👍🏻👍🏻😃
Service was quick and efficient. Staff was incredibly friendly and knowledgeable. Will recommend to friends.
Best customer service hands down! Very knowledgeable and friendly staff. Gave me the best rate and helped me out every step of the way. Would recommend to all my friends!
Ac indoor storage units are awesome. The owners are the nicest people and very helpful. Definitely will be using this location anytime I need storage.
Outstanding service, nice, clean facilities. Friendly, helpful staff
Best costumer service and facility's
Awesome, clean, friendly. Been storing since 2009. Highly recommend !
Great experience, very friendly people! Many options to pay and reasonable rates.
The finest and best managed storage facility in metro WASHINGTON! 😉
Candi and Bobby were absolutely fabulous. They called me as soon as I put in the request online and were very friendly and extremely helpful every time I went in. The unit was clean and perfect.
Great, friendly service! The facility is nice and clean. The staff was courteous and informative!
Bobby and Candi are super helpful and they keep the place immaculate. I am familiar with a number of other storage places, but this one is the best....good prices, great facility, and awesome staff!
My husband and I have used ezStorage Chantilly at least 4 times. We have used other storage facilities in the past and they don't compare. ezStorage Chantilly is always clean, organized, and comfortably controlled. The management has always been great....courteous, friendly, and helpful. I would recommend it without hesitation.
Horrible customer service in person at location. On phone customer service is good though. Manager in person quoted a police that customer service said was false. Manager not willing to wait a few minutes extra for us while we were caught in traffic (Cubesmart does it though).
Bobby and Candi are amazing. Excellent customer service and they are funny and personable too. The facility is clean and it's easy to maneuver the carts around. Thanks guys!
Clean well kept facility. Temperature controled units are nice. The units not temperature controled are indoor so still controled from extreme heat and cold.
Muy buen servicio climatizado y fácil acceso
Clean, secure storage with unusually good environmental control.
Clean and easy to use.
I will start by saying that most of the staff there were great to work with. However, my wife personally went to the front desk to ask if we would be allowed to have our unit pro-rated for just a couple days, she was told that we would. When I tried to get into the lot, I was told that we would be charged for the entire month. When I explained that I understand what the contract states and that that is exactly why my wife asked the question, the woman at the front desk was rude and unapologetic for the error in their communication. The location was always clean and convenient though. My advice to anyone considering this storage unit is to not trust what they say unless you get it in writing. I won't be burned by them again; their employees mistake cost me over $200.
I wish this option allowed for more stars because this place truly deserves it. Bobby and the entire staff at this particular location are great! Bobby is a straight shooter and he is always willing to help provide the best customer service available. I was having issues choosing which storage I needed and he really took the time out to walk me through it without feeling rushed. The place is very clean, the location is great, but most importantly the family like atmosphere is what made me choose this ezStorage versus other ones within the area. I facility is temperature controlled which is great for my motorcycle. The area is safe and the facility has many options to meet all your storage needs. Thanks Bobby and crew, you guys rock!