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Public Storage Self-Storage Units at 855 Lois Street, Roanoke, TX
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 40/mo $ 40Best Price Label1 unit left! -
5'x10'Online only price$ 51/moSmall 5'x10'- Inside unit
- 1st Floor
$ 51/mo $ 51Best Price Label1 unit left! -
5'x10'Online only price$ 59/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 59/mo $ 59Best Price LabelHurry! -
5'x15'Online only price$ 75/moMedium 5'x15'- Inside unit
- 1st Floor
$ 75/mo $ 75Best Price Label1 unit left! -
7.5'x10'Online only price$ 78/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 78/mo $ 78Best Price Label1 unit left! -
10'x10'Online only price$ 91/moMedium 10'x10'- Outside unit
- Drive-up access
$ 91/mo $ 91Best Price Label1 unit left! -
10'x10'Online only price$ 96/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 96/mo $ 96Best Price Label1 unit left! -
10'x20'Online only price$ 175/moLarge 10'x20'- Outside unit
- Drive-up access
$ 175/mo $ 175Best Price Label1 unit left! -
10'x22'Online only price$ 247/moLarge 10'x22'- Climate Controlled
- Inside unit
- 1st Floor
$ 247/mo $ 247Best Price LabelHurry!
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Roanoke Storage Units Near Northwest Parkway and Highway 377
Storage units in Roanoke are located just off Northwest Parkway a bit south of its junction with U.S. 377. Indoor climate controlled storage units and outdoor units with convenient drive-up access are on-site in a variety of useful sizes close to Grapevine Lake.
Samuel Beck Elementary families and neighbors looking to declutter can store all their recreational gear in a 5x10 storage unit for play at Roanoke Community Park. Behind the athletic equipment, golf bags, water skis, fishing tackle and picnic gear, store holiday decor and off-season clothing.
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. Capable of holding two rooms of furnishings, there just may be room to spare so you can tidy up all your home closets while you are already organizing.
MAA Copper Ridge Apartment residents sharing a place nearby can store duplicate furniture in a 10x10 storage unit to keep common areas uncluttered. This is also a great size storage rental for downsizing, where you can store furniture, decor, lamps and clothing while you decide what will fit in your new place.
An outdoor 10x15 storage unit is ideal for stowing kayaks, canoes and standup paddleboards. The drive-up access makes for very easy load in and load out, so you can get paddling on nearby Grapevine Lake in no time. There will be plenty of room for camping and fishing gear along with your oars and paddles.
Homeowners around Byron Nelson High School planning a remodel can fit five rooms of furnishings in a 10x20 storage unit. Whether for renovation projects or when you are between residences and still house hunting, these large storage rentals will hold a three-bedroom house's contents until you find your new home.
Roanoke Public Storage has indoor and outdoor storage solutions to meet a range of needs.
At this Roanoke Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 248)
Very friendly employees!
Renting process was quick and smooth. Had some confusion with my rent but management sorted it out as promised.
The charging of the lock upfront and having to go somewhere else to get my money back is reason enough not to recommend your service. The kosik is fine but sense they can't return funds charged, not requested, not needed and not wanted. It requires more of my time to go elsewhere to get a refund and as stated before should never have been charged. My time is just as valuable as your profits and so no I don't recommend your current service model.
I was an excellent customer for 3 years, but will never use public storage again. I moved out on the 1st and was charged $183 for a full month. None of the emails they sent regarding my move out notified me of this. The lady I spoke to said it was in the lease, but as I said that was 3 years ago. Not only did they increase my rent by $83/mo over the time I was using the unit, but now they have charged me that already ridiculous price for an entire month that I’m not even using the unit. I will not recommend public storage to my friends or ever use them again. Which is a shame because, aside from the frequent price increases, I was perfectly happy. That’s just bad business.
I got the space I wanted for a good price. The associate that helped me was friendly and knowledgeable.
Great place to store at it is a clean well taken care of property.
Really nice facility, contactless rentals, phone ap to open close gates, etc. i rented online, never went to the office, got access codes via email, moved in all without ever talking or seeing anyone. Completely convenient! Public Storage really has robust mature process making the rental experience a snap!
I have been using public storage for quite some time and have used them many times in the past and they are always friendly and helpful! I would like to say thank you to the property manage at 855 Lois St., Roanoke Texas his name is WAEL. Thank you for all your help sir yours truly DELL GAVLICK.
Great facility very secure
Awesome service the manager really helped me out when I got into a bind, I have many relatives that are here and I can't be more satisfied!
LaShanda was very kind, efficient, and helpful. Very happy with the service she provided today!
Great customer service! Wael is awesome! Goes above and beyond and is always pleasant and helpful!
Great customer service! Wael is awesome. Highly recommend.
Wael was very professional and friendly at Public Storage in Roanoke! He helped me open my stuck lock and went out of his way to be friendly. Thank you!
We have had multiple storage units at this location and always received excellent communication. Just this morning spoke with Wael regarding a concern and he was concise in policy & willing to help resolve concern. Highly recommend for your storage needs.
Very helpful and knowledgeable. Clean and safe
Weal was very professional and very kind. He has been great these last few months while I had a remodel going on. I recommend using this storage if close by. Thanks Weal
Wael was outstanding. Fast. Efficient. Great experience. Explained everything perfectly.
Wail was extremely professional and knowledgeable. He went out of his way to provide a high level of customer satisfaction. Wail is an asset to Public Storage. I will recommend Public Storage to my family and friends.
Hiked my price on 5×5 from $25 to $50. Doubled it. Ridiculous. I got no warning.
Way too over priced and their pay by phone system is always fu$&ed up. And they don’t care
The manager was very helpful I was having trouble getting in and she came out to open the gate for me and fixed the problem in the computer. Thank you so much for your help. Giovanny
Great place and people are very friendly and helpful. Charley was an excellent help and always so friendly. Our experience with other storage companies in the past have not been so great. It's obvious that people make the difference.
Update (Aug 2021) - Now on my 16th month renting the unit and received my 2nd rate hike (now $171/mo, started at $146/mo in Mar 2020). Signed up 5 months ago (Mar 2020), paid online advertised price and after 4.5 months (July 2020) into contract they increased my rate by 15%. I understand yearly rate adjustments based on market demand, but they still advertise the same online price that I signed up with 5 months ago on their site today for the same unit. Not sure how they can justify increasing my rate that quickly while they still advertise the same online rate on their site. While their customer service is nice and the facilities are great, I do not like the bait and switch of the rates within 5 months of being their customer.
CharRoy, the manager was very friendly and helpful in helping me with payments for my unit. Great job!! Thank you.
The manager there was super nice and HELPFUL! This month was my last month there and all I can say is that the service was great.
Great service, would recommend!
Great storage facility and clean.
Very easy to access, clean and the climate control is a life saver. Charoy was very helpful and really nice.
Big thanks to Miss Deann for her help today at this location. I had an issue with my account and her assistance in the matter was handled and resolved with true professionalism and was greatly appreciated. She is a true asset to your company.
Charroy is the best !! How she sits in a room filled with cardboard boxes all day and can still be so hospitable defies the laws of nature. Will be going to her for all my storage needs.
Roanoke - fantastic location with excellent customer service! Thanks Sheree for all your above and beyond attention to detail.
CharRoy she is VERY courteous and very helpful she is a busy lady and takes time to explain everything to you I would recommend this place highly and experience I believe will be very good you know I was very happy
The manager ChaiRoy is awesome. The people are very friendly, and helpful. The property is well maintained and secure. I would recomend Public Storage in Roanoke to anyone looking for a storage unit.
I went online and got a storage unit, went to the office got there earlier than they opened to get my gate code. The property manager was there and was very helpful, she opened the doors early got me my gate code and showed me exactly how to get to my unit and what to do. Very easy process.
Charroy was super accommodating, and helped make sure that everything was in order while I used Public Storage. They all made the process of obtaining and maintaining a storage unit a heck of a lot easier than I’ve to deal with in the past.
Needed short term extra space, this TX location handy. Made call, helpful fellow in NC answers all my questions, offers fair deal, 7 days to decide. I visit location, manager ChaRoy was excellent. The facility is super clean, well kept, with wide variety unit sizes.
Charroy was very nice and made our rental very easy
This property is beautiful and very clean, and Mrs. Charroy did an outstanding job helping me secure a unit and is doing an awesome job as property manager!!
Sharoy was very helpful and kind
Our experience has been fantastic! Judy has taken great care of us and has is a great representative of your company. She has made our experience with Public Story easy and we know she cares greatly about our experience. Jeff & Kelly Bucher
This place is very well ran and clean! Judy provides phenomenal customer service and ensured I found the perfect unit in a timely manner.
First time renting a unit. I was given plenty of information and all questions answered with no ambiguity.
Extremely aggressive collection techniques. The storage units are fine. Prices are high. God help you if you don’t update your card info with auto-pay. Within 30 days, they will hammer you with two large penalties and then they will threaten to auction your belongings before you are even 30 days late. Wow!!! Aggressive!!! Choose a different option.
Judy got me in and fast!
Judy has been very helpful during my 6 months using this property to store my personal belongings while I searched for my home. Roanoke is a very safe place to store your belongings. Thank you Judy for your service to protect the units with your security and integrity to assist keep this property safe.
Judy is awesome. Super helpful and pleasant!!!
Judy was fantastic! Highly recommend!
I had an absolutely perfect experience at Public Storage/Roanoke, TX. The rental process was explained in detail, the property was clean and accessible, and the office staff, first rate. I can't say enough about how friendly and professional Judy was. Thank you....Five Stars!!!
Judy did a great job at explaining everything and made us feel very comfortable. Would definitly recommend using them for storage.
Judy was great. Signed and got a unit the same day!
Judy was great and so helpful! Great place!
In the midst of moving we needed a clean place in the middle of our two homes to store items. Public Storage in Roanoke was that place. From sign up to move out everything was simple. We never had to enter the office and with COVID that’s important. Thankful for Judy and her team for making it a great experience for us.
Judy was an absolute dream; renting a unit was seamless and timely. She could not have been more friendly; I can only hope other customer service people can be as efficient and professional as she was in our encounter.
To be clear, the five stars is for the level of service that JUDY, the location manager, gave to us. She is awesome and does a great job of keeping the property clean and safe. If I were just writing this review for the overall experience with the rental process, ZERO STARS would not be low enough. The new system designed for "contactless" service kept us in the office with Judy for over ninety minutes, while we tried to upgrade our storage unit. WE WERE TRYING TO GIVE YOU MORE MONEY and you made it frustrating and time-consuming. If it wasn't for Judy, we would have walked.
Judy runs a great facility! It is clean and if you need something just give her a holler. We used the climate controlled storage and the temp was always good and there were only 3 moths on the floor when we cleared our space.
Judy went out of her way to be helpful.
Great!! Judy the property manager is great
Great experience
Judy was a great help! Knowledgeable and friendly. Clean facilities with easy access. Reasonably priced.
Great experience here!
Awesome service, Judy was especially welcoming and was extremely helpful. This place is a trustworthy place to keep valuables. I would completely recommend :)
We had Great service from Judy Mgr. at the Public Storage 26643. She was always very helpful in all of our needs. We rented three units a 10 X 15, 10 X 10 and a 15 X 20, they were clean and very nice. It was easy to get in and out of our units and this location. It was only 10 minutes from our sold home. It was an Outstanding experience. Thank you Judy for your support and making this problem free. I would highly recommend 26643 Roanoke, Texas
Judy went above and beyond in extending courteous help when it was needed most.
We just had a short 2 month storage need and they helped us find a unit that fit our physical/time constraints perfectly and for a great price. The staff is very friendly and the place is kept very clean inside/out.
Judy could not have been more helpful. Pleasant to deal with, property was clean, secure and with affordable rates.
Extremely conscientious manager named Judy. Overall good experience.
Good cozy place
Recently noticed a new manager, Judy, she has definitely done an great job. Light bulbs were all changed out & finally cleaned up the inside storage area. Happy to see everything is looking good there!
Judy is the perfect property manager, super responsive and always willing to help with whatever we needed.
Bugs are everywhere. Dead and alive. Moisture sitting in the storage space. The staff is not that friendly either.
Judy was very helpful when we moved in with getting us moving carts and supplies as needed. Very clean and efficient storage unit. Highly recommend this location.
Super easy to set up an account and reserved a spot in 5 minutes!
5 stars ONLY because the new manager seems great. Rent was at $185, until we told them we were leaving. Within an hour we were getting an email to "stay" and my rent will be $142. Not to be picky, but I usually have a better reaction when as an existing customer, I'm taken care of. Had my rent been at the lower rate I might not have made arrangements to go elsewhere. Just sayin'........
I have used public storage several times anytime I've ever needed a facility to store my things. I have never had a better experience at any other facility that's why I stuck with them. The last facility I was with is on lowest street in Roanoke Texas and they are amazing it was so clean and everything was done so professionally the employees are the nicest ever! If you have any storage needs I would strongly suggest Public Storage!!!
The new manager is top notch! We really appreciate her professionalism and willingness to go above and beyond to offer superb customer service. Now, if corporate would just take a page from her book, they would be a better company....
Judy was Amazing at helping me find the right storage for all my needs
Very clean and reasonable prices! Great location! Judy was exceptionally HELPFUL when we had questions about storage options and how to apply online. She was very pleasant to speak with and answered all of our follow-up questions!
I had questions about pricing on my unit and Judy was very helpful. She cleared up everything with a step by step breakdown with dates and timelines of billing information. ☺️
Fantastic location! Clean, safe, and friendly staff. In the 7 months we had a unit at this location we never had an issue.
Judy was so amazing helping me figure out what size storage unit I needed and working with my crazy schedule. This is my first time renting a unit and I am so glad I choose this place.
I wanted to commend Judy Bender Public storage property Mgr. Judy was very helpful and informative. She assisted me with all of my service requests. Thank you Judy for all of your assistance it is greatly appreciated!
Shannon was very helpful and super outgoing and nice!!! Great customer service!
Judy should be the face of public storage
Judy was very helpful! Literally got me set up with a 10x10 temp controlled in 30 min. Now I gotta work moving stuff! Lol Thx Judy
I've received great customer service from everyone at this facility. Judy is always nice and eager to help in any way she can! This location is perfect for our office storage needs.
Needed a quick fix for a move we are making and went to the local Public Storage Facility about 3 miles from our house. Judy (The Manager) was there and was quick to help us find the storage unit that would take care of us. Beyond that a week later during the move, she checked on us during the off-loading into the unit and then beyond that called us the next day to make sure all went well. In the service industry you don't often find people that helpful, Thanks Judy - a job very well done!!
Judy was so helpful and pleasant as a first-time customer. Thanks much!
Great customer service with Judy.
Judy was very helpful. We have been storing at this location for 2 years. It is clean and easy to access. We are moving and Judy explained the process of vacating. Thank you so much!
Judy was outstanding fantastic customer service highly recommend this facility
This place is fantastic. Nice and clean, great rates/deals, and easy to access, even for 18 wheelers. Judy provided the best customer service...walking me through the online registration process and ensuring I new the difference bw saving the rate and actually reserving the unit. She saved me from a huge mess. She also checked on me numerous times during my unload with the van lines.
Excellent costumer service by Judy.
Julie was super helpful when I came in! She made everything quick, easy, and pleasant! I felt very safe keeping my belongings here and also when I had to come in to get something!
Very nice and secure.
Judy the new Property manager at this property was very knowledgeable and answered all my questions and was very helpful with my move in making life much easier for me.
Judy bender is a new manager. She was polite and helped me get the right size storage for my belonging. The grounds was very clean. The office was clean. Very great place!! Would recommend
Great customer service! Very helpful & fast! Would definitely rent from here again
Fantastic customer service by Charay. We truly appreciate her help.
Bridgette at Public Storage in Roanoke was amazing! She clearly tries to deliver the absolute best customer service! She is personable, has a strong work ethic, and works to ensure you are happy. Thank you Bridgette!
Bridgette was great throughout our time here!
My husband and I went to get a storage unit at the Roanoke location. I really was unsure of the size I needed. Bridgette the property manager was so kind ask me questions to help me in the decision process. She is the best!!!!!! My husband and I have rented storage for years and we have never experienced the GREAT customer service we received at this location. This is the place if you need a storage rental.
Bridgette was efficient and super helpful during our move in. We feel like our stuff is safe here!
Bridget is awesome and got me squared away with what I needed. Definitely would recommend this place. It’s clean, and it’s safe.
Bridgette at this location was very helpful, friendly and professional.
We have rented from Public Storage for years now (I know, we are crazy) but they make it so easy! Bridget is the most fabulous person that Public Storage could employ. She is happy, friendly, interacts with our kids, and just a great worker. The facility is always clean and easy to access. Look no further. Rent here!!
Bridgette was super helpful and made the whole process quick and easy. Very knowledgeable and welcoming staff!
Great
Bridgette was very professional and made the leasing process very easy. Highly recommended!
Great service w Tripp
Tripp is awesome 5 stars all day any day .
Tripp was very helpful.
Tripp was wonderful and very helpful! Would recommend to all..
Tripp did an amazing job with my account!
Bridget was amazing! Quick and easy check in!
Very satisfied with Tripp help on getting our storage set up!!
Outstanding service and help during our move to the new house! Tripp was engaged and very professional in helping us throughout the process. Bridgett the manager was extremely and polite as well. If your looking to store around the Roanoke area please is this location!
Was a great experience both times. Tripp was a great help and extremely friendly.
Tripp .. this guy is the man
Very courteous and responsive. Very quick to get in and leased. Trip was very good and new the products well.
Tripp
Got exactly what I needed and Tripp was very helpful and knew exactly what I needed.
Tripp was very helpful
Very experienced and thorough staff. Excellent security systems. Very polite. Highly recommend!
Tripp was amazing...he has great customer service skills and i would come back just to see him....
Tripp is so funny and helpful. He made the process easy and quick. Love the location too! JM
Tripp was fantastic!!! Great help!
Bridget was awesome thank you for the help today. Thanks for the help
Bridgette was extremely helpful and informative! The space we walked through was incredibly clean and well maintained. This property clearly strives for safety and security. We are looking forward to utilizing this facility and working with Bridgette
Super clean, wide walkways and doorways..
Upon reserving a rental space me Tripp was very informative and the folks at public storage was very patient in securing a unit for me and my family. Thanks to those individuals for helping resolve our storage issues.
Tripp, the office attendant, was very courteous and helpful to me and the customer in front of me. My experience with everyone has been nice so far.
Tripp Cori was amazing. Great discounts. He counts really well!
I rented online and from the time of that to my arrival I had an amazing experience. Bridgette was amazing and took the time to explain everything and even offer products to help with my move. I would 1000% recommend this Public Storage and Bridgette!
Bridgette and Tripp were very welcoming to me and my significant other when we first walked in the office. Bridgette was especially knowledgeable about the pricing of storage fees and units. And she got us a great price on our storage facility.
Excellent service with bridgett. Very well maintained property, easy to rent from and great location.
Great service! Bridget walked us to the different unit options to see what would best fit our unique needs and ensure we got what we needed. This is our 2nd time renting storage from them and have had a great experience both times.
Great experience with Bridgette! She was very informative and personable. The facility is very clean! It’s been an easy process thus far.
Bridgette was very knowledgeable and made this hard time so much easier!
Bridgette was awesome. No problem with all our needs and options
Brigette was very informative, helpful, and efficient. We feel confident in the safety of the property and appreciate the time she took today with our family to set us up with our storage unit.
Bridgette was very helpful in getting us the right storage box to fulfill our requirements. Very timely and helpful.
We rented from Roanoke while our new home is being built. Bridgette was friendly and answered all of our questions. We had issues with public storage in Southlake years ago with information changing and the manager being aloof. We are giving the Roanoke facility a try. Will update after we have been there 90 days.
Great customer service. Friendly Staff
Amber is the best she was ready to help an showe me the unit before an she is very nice an sweet
I needed to get a storage space.....I worked with Tiffany at the Roanoke storage facility. She was very friendly... Knowledgeable...and knew her job well......Thank you Tiffany !
Tiffany was very knowledgeable and helpful.
Changing my review back to 5 stars. The location is clean and staff very helpful. We had a little misunderstanding with the bill and they manager quickly took care of us. They really care about their customers. Definitely going back to them. Thanks again!!
I have 2 units at the Roanoke location. The manager is friendly and willing to help. Their security is good and I have not seen anything to make me worry about my things. I recently closed one unit due to no need for the storage anymore & the process was very simple. I am pleased to do business with this company; all my dealings so far with them were good.
Bridgette was very helpful! Great clean place.
Kayla helped me on Monday (10/14/19) She was so friendly, helpful, and informative! Made the process super easy and quick. I don't think it even took 30min. Great job, thanks Kayla!!!!
Tiffany was great. Quick and painless process.
Thank you Amber for being such a welcoming and attentive host! She was so kind, and got us the storage that we needed! Was very patient with us, walked us through all the steps and made us feel like we had chosen the right place! Amber rocks!! 😊💕
Great place
Great location awesome customer service
Bridgette has been wonderful to work with efficient, friendly, and humorous. Made renting a storage facility easy!
Bridgette was very helpful and friendly in my visit to Public Storage in Roanoke today! She assisted me in resolving an issue and was very helpful and courteous!
Jessica was a great help to me and so polite thank you public storage for having great employees
Jessica was very kind and answered all my questions when I came to the office! Kudos for the great staff
Jessica was very nice, professional and helpful. I had a appointment to book a strorage unit and she answered every question or concerns I had. She was very patient with me.
Currently rent a 10×20 unit, have had for 6 months for $160, received 30 days notice notice raising price 25% to $200 per month
Nice and clean place.Jessica greeted me and did a good job. Had a little of a faux pas on their end concerning an online booking but management worked with me to turn it into a positive experience.
Walked in and Amber stood up and greeted me right on the spot. She helped me find the right boxes I needed. Very pleased customer here!
Formerly Advantage Storage with a substantial monthly rental increase from the new ownership. More rules and more fees. You are not allowed to use the onsite dumpster. There are rarely any carts available to help with moving. The facility is clean and the office staff helpful but the high rental rates, lack of available carts, and the abundant rules make this a 2 star business.
Amber was very courteous and professional. Our building and storage units were sparkling clean. We would definitely be customers again on our next move.
Thank you Amber for the great service you provided me over my latest visits to your facility. I was not quite sure of the type of unit I needed and you helped me through the thought process quite well! Kudos to Amber!
Outstanding customer service from Liz. Great location, very clean, and Liz made the process very simple and fast. I highly recommend this facility.
Clean and helpful.
Worked with Amber this morning, she was quick and explained everything well.
I stopped in to buy some boxes and Amber was so friendly and very professional. She is a great choice to have working there.
Liz was very kind and helped me find the right storage unit.
Clean, climate controlled, friendly & helpful staff, Michelle was great!
Elizabeth might possibly be the friendliest staff member I've meet at a storage facility. Great location & friendly staff.
She was really nice to me good worker
Awesome service from Elizabeth. Thank you so much
Great, very informative and cheerful. Michelle is her name
Lovely customer service!
Liz was great ! She explained everything to me , helped me choose the right size that I needed . It was so much easier than I thought ! Thanks Liz !
Liz was very helpful. Toured the facility, very clean and new. Easy and convenient access.
I don't have a unit with Public Storage but I stopped by to get a few moving supplies. Amber was very professional and knew alot about the merchandise that I was there to purchase, she helped me with my moving supplies to the car and even saved me $$$ on boxes. Thanks Amber!!
Customer service was great. The facility is very clean and Amber did everything to ensure I had the best rates and unit. Thank you Amber
Great customer service, a pleasure to be here🙂
JENNY AND LIZ HAVE GREAT CUSTOMER SERVICE AND ARE VERY HELPFUL. WILL RECOMMEND ALL FRIENDS AND FAMILY TO THEM.
I am completely satisfied with the service that I received while helping my family. The facility is very clean and well kept and the prices were perfect for us. Elizabeth Rodriguez, was amazing! Thanks again for all your help. -Emmanuel Cudjoe
I highly recommend Public Storage. Elizabeth has been so helpful. She has gone out of her way to help me and has answered all of my questions. I am pleased with my unit and the staff is exceptional.
Friendly and helpful staff. But beware that while Public Storage will prorate your first month you'll be responsible for the entire month that you move out.
Meh
Super clean and my stuff in storage faired very well.
Great service, friendly helpful staff, and clean property. Thank you, Liz!
Amber was so helpful helping me resolve a billing error promptly and with a smile. She even called me to let me know the status which is better customer care than I have gotten on the past year. Kudos
Just set up my unit with Amber who is very knowledgible and able to answer all my questions. This was a fast and friendly experience at a reasonable price...much easier than my previous storage facility.
Need to store your unused stuff and all your old things? Clean facilities. Friendly staff in the office. Decent price for a unit. Packing supplies available in the office. Good location.
I went to open a unit and Amber helped me out. It was fast and easy. Amber was great with helping me find the perfect size unit.
Great clean facility I got greeted by Liz and Ryan as soon as I walked in they helped me find the perfect storage unit for my motorcycle.
Had an excellent experience here at this location! Liz was knowledgeable and the customer service she provided was superb! Thank you, Liz, for making us feel like our storage will be in great care!
Booked a second unit today in Roanoke. The place is exceptionally clean and Liz was knowledgeable, courteous and very efficient. Excellent place to store your stuff.
Awesome costumer service!!
I was blown away by the professionalism of Amber. She was knowledgeable, and in less than 10 mn we were done with everything. I was also very happy about my discount. So far so good, I really recommend this facility.
This place is great! The prices are good and the customer service is even better. Do no hesitate to use. Thanks
Nice staff and clean and ssfe
Liz and Ryan was very attentive to my concerns about renting a storage unit. They made everything sound so convincing and this literally was the best decision I made regarding a storage unit. Liz and Ryan definitely made the experience that much easier for my wife and I
I stopped by today looking to get a 2nd storage unit and had lots of questions. Amber was thorough, super friendly, courteous and professional. She gets my high praise for over the top service by even helping me with my new lock I had purchased elsewhere! Their location is convenient and we feel good about having our belongings here.
Stopped in to check on a storage unit. Ended up renting a large unit, was done with everything in 20 minutes Amber is terrific.
Amazing office crew, quick and friendly.
Amber was polite and professional as she worked with a disgruntled customer who had not paid the rent. She remained calm and as helpful as possible.This is my second rental with this facility and i have been pleased with the service I've received.
Have a joint unit with my daughter. While renting Amber and Demi seem very knowledgeable about the property and it always smells very clean in the office when we go in.
Liz and Demi were extremely helpful and even wait till after closing time to help me get set up! Thanks guys!
What time can u get in the gate in the morning
Excellent location. Staff was outstanding. Liz covered all required information and gave service with a smile. Pricing of units is very competitive. The property is clean and neat. Online account was set up during the initial visit. Highly recommend this location.
After checking pricing for units in my area this location is by far the least expensive. Upon arrival the staff, Amber, was so very kind and pleasant. The office smelled great and was CLEAN. The cleanliness extended to the grounds and the individual unit. Would highly recommend this facility to anyone. Great first impression, optimistic that the great customer service will extend throughout my rental time here.
Amber is amazing. Very friendly and courteous. She answered all of my questions and even welcomed me and my son to Texas. Don't hesitate when coming to this location. You will be well taken care of
The whole process is great! All paperless! I have 6 units with them now and they have been great to work with. Amber and Demi have each worked with me helping me get the all discounts and finding me the right units close together as they came up. I will always use them even though other storage places are closer to my home. Their prices are very reasonable and the business is well kept and clean.
The price was decent....but customer service was horrible. Have to have a disc lock even though tons of unit did not have them. Amber just laughed at me every time I expressed my unhappiness.
We have two units! Demi and Amber are friendly and knowledgeable! Very convenient access! Very safe and secure. Very nice facilities!
This place is top notch. Very professional staff Demi, Liz. Amber. They were friendly very informative, and answered all my questions. Clean nice property well kept. Love the check out process with ipad instead of all the papers. Will recommend this place to anyone looking to store items. Easy acress from road yet private and safe. My insurance guy said this place sounded great with the fire sprinklers, security and fire alarms.
Greatly priced! Best rates around! Fast and easy process!
Very friendly staff led by Demi. The facility looks brand new and storage units are very clean.
I have used Public Storage for 25 years!!! We use no one else. All the staff is amazing!! Other Companies need to learn their training!!! Kind thorough and very patient and wonderful, pleasant !!!!
Great service
Terrible, bordering on insulting, customer service
Demi was very helpful from start to finish with the whole application process, from showing me the unit and getting me the right size unit, giving me all of the information I needed to know, and great tips on how to store my items. Very happy with my experience.
Liz was awesome! Moving has been really stressful and Liz made this process one thing I didn't have to stress about. Thank you, Liz!
I've called 5 times and I keep getting disconnected. I need to speak with a live person.. This is not good business at all.
I've called 5 times wanting to speak with a live person and I keep getting disconnected. Very unprofessional and not customer friendly!! Please fix your phones!! ☹