Public Storage Self-Storage Units at 7601 Airport Fwy, Richland Hills, TX

Donetta, has been the best! Very friendly and takes care of any issues promptly! Highly recommend her! She’s the best!

Ms. Donnetta is friendly, very helpful and patient.

Hospitality

8/11 update, still no returned calls from the office Still being charged. Left ANOTHER voicemail today. Really can't un recommend enough. We moved out, cleaned and cancelled our unit on 7/31. On 8/3 I start getting text about monthly rent. Ignored it at first, because sometimes things take a couple days to filter through. Then I kept getting texts and warnings about late fees. I tried fixing it through the app - can't; tried calling corporate to fix it - can't; tried using the website - can't; go to visit this office again today, at posted hours - can't. They are not open, again. (8/9/2023) Talked to corporate customer service and it was just a ridiculous circle. At the end of the day, they want me to trust property management to get it figured out. (It's already been 9 days since we vacated). Called the local office and left voice mail for return call.Started off as a good experience. Really enjoyed the representative we dealt with initially (Angela). Something has happened in the last few months though... 1st rat issues and their lack of concern; now there is rarely anyone available during regular hours to take payment. Just made my 3rd attempt for this month. Sign on the door says open, smaller signs says go to another location. Last time I tried that location was closed too, even AFTER I was verbally told it would be open. 😡 I'll do the rest of my errands and then go check out that location on Trinity. , But truly- If you haven't started renting here, don't. Frustrating

Donetta from a nearby location helped me out immensely with such efficiency and kindness. She literally had to be in two places at once. She went above and beyond to get me in my unit . Later she transferred me to smaller unit and saved me money in numerous ways where it could have easily been missed. She always has a smile and genuine care she gives. Outstanding!

If I could leave zero stars I would. There was a rat infestation and I was there to clean out my unit. Instead of closing my account they have sent everything to collections. I paid through the end of the month even though I didn’t use it. Left my unit unlocked as requested and didn’t ask for any money back. Just that they simply dispose of the items effected by the rats.

I was charged for the month AFTER I had already moved out. The property manager Heather apologized for “missing it” and I’ve been waiting 3 weeks now for this to be resolved. It’s still not resolved. She said she had several days off throughout the weeks and said she’d contact the district manager who also had days off. Does anyone here work? I will not be paying a charge that I do not owe.

Tiffany was phenomenal! Polite, understanding and showed genuine interest in serving her customers.

Heather was very nice and helpful!

Angela is the person to talk to when it comes to getting the right storage unit. She was so much help and I am now in the best spot with all the space I need. Thanks Public Storage, and thank you Angela for the best service.

I don’t know who is running this store but they need to be FIRED! I was waiting a hour and 15 min for the property manager to show up to get my keys for my lock since the company changed mine out due to switching doors. As I’m waiting and calling another store turns out she was on property the whole time in a black suv with her boyfriend. She seen us walk up to the door pull on it and she drove to the back of the property. She then came back and still seen us there for her to once again go back to the back.. finally she had the dude drop her off in front of the door… very very unprofessional. I don’t recommend anyone to rent here.

Ms. Angela helped me out so much she was very good at her work Thanks to the Public Storage Team....

Absolutely horrible. Can never get into our units... manager is never there... we leave messages and never get calls back .. asked for management to return calls with no luck

I met Heather from the the Trinity and Precinct location, she was very kind. However the Airport location in Richland Hills was more convenient, the manager Angela has been amazing with my rental at that location. I love the fact that the location was clean inside and out. Great customer service.

This location is one of the best Public Storages I have been to. Angela was so helpful and answered all my questions. Thank you for the awesome service!

7601 airport fwy is the best location to have a unit! They will go the extra mile to make sure you are satisfied! Please go to this location friendly professional and will get the job done!!! They saved the day for me and help me save my kids/teenagers belongs 🫵🫵🫵🫵are the best!!!! Sincerely Maya Robinson

7601 airport fwy location is the best!

Angela is Awesome she makes paying my bill every month almost fun and painless

Myself and family members have used public storage several different times over the years and I have always had a great experience. UNTIL I used the one at 7601 Airport Fwy Richland Hills, TX 76118 customer service is awful , they are rude, they rip you off!!!! I literally had my storage for 2 days and on the 1st was charged a prorate amount 21-31 they have my keys and their 20 rip off lock that you can only use there! I give zero stars and will never being using public storage again or referring my clients to them!!!

Had to get a storage due to unexpected circumstances those extremely stressed out over everything and Angela one of the staff members there did a tremendous job making everything so easy definitely would continue to use them

Friendly and curtious. Quick and painless. Very happy with my rental

This location has some of the best customer service. The construction is a little irritating but the service and security of our stuff more than makes up for it. Thank you Angela and Shawntel

Angel is very curious and knowledgeable and customer service friendly.

Angeles was so helpful, and very knowledgeable I will come back.

Shawntel had outstanding customer service. Very helpful and understanding knowledge. I will recommend shawntel and this specific storage!! Thank you

Brandie was very helpful and knows how to treat her customers. I would recommend this storage units because of her customer service.

Convenient location. Franchise assurance. That is worth 3 stars, but the on-site customer service in this region takes PS to the top of the class. Eric has been great to work with at two locations I have storage, and is definitely an asset to your team.

Very pleasant experience! The person checking us in was VERY professional and helpful! Awesome job! Well done!

Angela is always there with a helping hand a friendly smile and her appreciation shows with a job well done! Always willing to help others with an Awesome job! Thank you Angela your actions show just how much you really do care! 8=D ({|})

These folks took the money an elderly lady who's on a fixed income, then found out that she'd had bugs in her apartment, so they kicked her out after 2 days WITHOUT refunding her money. Her apartment was to be treated. Her clothes were bagged tightly in large ziplock bags. It was a 5'x5' storage. There were no bugs in the storage unit, but they didn't investigate. They just breached contract and kept her money. This is the character of the people you'd be doing business with here. I do NOT recommend.

Angela did a great job!!!! She was very pleasant and answered all questions. She worked with me to get the best spot for the money. I highly recommend.

Fantastic game experience. Angela walked me thru w no problems. Thank you!!!

Had a pleasant and uplifting experience with Pamela today. Been renting two spaces for about 3 months now and this is the first time I felt appreciated as a customer. She is kind and it shows through her service. PS is fortunate to have her on the team. Thank you

This place is amazing, service is on point, people are nice and rate is on point, Angela is amazing super nice and gets it done💪

Absolutely awesome! Finally someone who understands what great customer service is all about. She exceeds expectations and certainly goes above and beyond. Knowledgeable and friendly.

Do you have 10 x 30 units ?

Great Service! You can count on Angela to take of you! I definitely recommend!

She is the greatest person I have seen in this office, I think she should definitely be considered for a raise, Iam TONY WATSON and I approve this message.

Very accommodating, very professional 😃

Angela goes went out of her way to help me in and out of the gate at closing time

Angels was super nice and informative for getting a space we needed for our RV! She was able to articulate the pricing and answer our questions efficiently. Fair prices and security is great

Angela was helpful and knowledgeable.

Deann was awesome

Great place great staff Justin was so helpful. Nice and clean facility. Will definitely recommend it family and friends

Angela clearly explained intake and viewing the unit.

Great facility with fantastic management. Angela is the best. Always so very helpful and knowledgeable. I would definitely recommend this place to anybody and everybody. 👍👍👍

Angela was so helpful, 5 stars for customer service, 5 stars for quality storage, 5 stars for a nice and neat property. Thanks public storage and thank u Angela for taking good care of me and family during these hard times.

I just want to say thank you so much Justin , you are my hero . Extremely 100% helpful !!!

Always awesome! Angela is able to answer any questions I've had and take care of us when ever my husband and I need it.

Angela was very sweet and understanding and a wonderful helper. She let me and my husband have a good storage to put most of our belongings in that we couldn't take and in money wise it was really helpful for our budget we have. I give her 5 stars I wish I could give 20 stars. 😊

I had a great last min experience with Angela. Even though the office was closing soon. She still took time to explain the process and offer all services based on my situation 😊 I'm a happy camper.

Todo es bien liz y angela

Angela was more then happy to answer any of my questions and helped me find the perfect storage space for my collection. She was super kind and respectful. Thank you Angela!!

Best place to store your stuff and great staff.

Cheap

Angela was very professional and courteous. She gave us options to fit our need. Thanks Angela. I would rather do business where I get good quality service even if it costs a little more.

What a great customer service. Angela was helping me with my storage experience and went beyond to make my moving experience not only easy and smooth but humane.

Jennifer was awesome, helpful, and super knowledgeable.... definitely the best experience I've had with storage facilities.

Losing my buddy storage so I really don't know about this place but I told him they're so what I saw what I know is good

Angela is very customer service oriented. Knowledgeable, answered all my questions and made it a quick enjoyable experience.

Thanks Angela! Great customer service. All questions answered and all concerns addressed. She was easy to talk to and greeted me with a friendly smile that let me know from the start she was happy to help.

Fast and great service

Very good people behind the counter

Angela was more than patient helping me find the perfect space. I have never used a storage before, so I had alot of questions. She answered all of them. I am so happy Ive chosen public storage, y'all are the best! Thank you.

Michelle was amazing ..Angela there now has a great personality and is very helpful

I want to give thanks and appreciation to Angela very helpful employee very wonderful person to work with very kind and engaging

Excellent service always clean and professional.

I am so glad that Vicki was able to rent me a storage at the last min. She is very kind . The service was Fabulous!

Mariana in the Euless area and Angela here at this location have the best customer service experience! Very easy process to store my furniture with very reasonable prices for the amount of space needed. Definitely recommend this place!

I gotta say the customer service here is great , especially the level of communication from the manager Angela , everytime I know I got to go see her for help I know I'm going to be taken care of

Came to check out a unit and Jennifer answered all my questions! I highly recommend this place. Great customer service!

Angela did a great job and was very patient with our manager as he was getting a storage for our business!!

Michelle was very polite and helpful!

Michelle was greatest person I ever rented

I really do enjoy doing business with public storage. The best part about it was Michelle we needed to move storage units quickly and she accommodate us with no problem and barely any charge whatsoever. She’s a wonderful employee making money for the company as well as taking good care of the clients. She is never pushy but always informative. A well balance storage place. The facilities are clean and neat and the prices are very reasonable. Go speak with Michelle

Michelle is truly the difference at this particular PS. Great lady! Extremley helpful. Has a vast knowledge of storage procedures and how to insure a great storage experience. I'll stay here because of her! Also the rates are very reasonable and afordable. I'm a fan

Michelle helped me out in saving money and so nice in this time of crises our state is having

Muy buen servicio muy linda persona amable y conganas michel thanks for all your help 👍😁

Michelle is consistently pleasant... model property manager

My husband rented a unit. On move out we discovered a lot of moisture damage and stored appliances rusted

Angela was very professional and helped me with all my needs and the facility was very clean

Good perfect

Tripp was very pleasant and helpful.

Public storag price. Upon arriving I was greeted and was shown the space and was assisted with all paperwork. My equipment is secured. Thnx to Michelle for an excellent assistance and smooth process 👍

Loved this location! The have the most competitive prices and Michelle was so great and helpful! She always remembered me everytime I went in to make a payment. I just wish the company itself didn't raise the prices over the course of my year there. But the facility is GREAT! Really clean and never had a problem.

Michelle was very helpful and kind she helped us get a great deal on a 10 x 10 and the facility is very clean and offer alot of accessories to keep your storage safe. Would highly recommend for someone who needs a storage unit.

Fantastical Staff! Michelle and Angela were friendly , and fast. They had everything I needed and more! Great prices made it more worth it. WILL Recommend to EVERYONE

Michelle is very patient with me and helped me so much.

Signing up was quick and easy and Teddi explained everything thoroughly.

Very understanding and allowing my husband to pay a little late due to a job loss and recently acquired new job to catch up on rest of the payment

Michelle was nice an helped me with the right size unit.

Michelle was very nice and professional

Michelle was amazing. She Helped my move out eliminating all the stress. Saving me hours I just didn't have. Thank you Michelle. You are just wonderful.

Michelle is the best!!! Warm and charming. You want to park your RV here! Update, Dec 25 2019: Michelle is still the best. But we want to share something that concern us. Today we went to the facility at 9 am and found the door wide open. Tried closing it using our code with no success. We decided to take our RV home because we didnt feel it was safe to leave it there since the facility was unsecured. We just came back at 3:49 pm to try and leave our RV back in storafe but the door to the facility is still locked open. Who do we contact to inform this? Update: As expected Michelle took care of this. The gate hs been fixed. Thanks Michelle for being on top of things

Michelle helped me out get a great storage room. She was kind and sweet.

Michelle is wonderful. She set me up with a unit and was pleasant. I highly recommend renting from this place.

Michelle stayed late for me and I am so grateful. She is so amazing and helpful. I definitely recommend this facility.

Michelle was totally awesome. Great place to store your stuff!!

Not only did I have the most excellent experience in my entire adult life renting a storage unit Michelle was courteous as well as professional, cute and you should give her a raise.

Michelle/Teddi..Outstanding

Saved a bunch of money. Thanks, Michelle

Michelle is the best! Great customer service and overall performance. I look forward to doing business with her.

Michelle is great!

Helpful staff. Very accommodating.

Teddi was great! Very friendly and helpful!

Michelle was amazing so helpful and kind

Michelle was extremely helpful with getting us setup with a unit. I highly recommend anyone looking for a storage.

Michelle muy amable y muy rápido me alludo con lo que necesitaba gracias

Michelle was a great help! Awesome personality, very professional and made the process very quick and streamlined. Definitely recommend this location!

Michelle is a very kind and helpful

Michiell was very helpfully and had the best service ever I would recommend this location.

Omg! Michelle is so amazing! I can’t even believe her amazing personality, positive attitude and willingness to help. She made my very chaotic move more fun! Thanks very much Michelle!

They told me what and why i was paying for certain things. I like details to make informed choices. The lady upfront, Tre, was awesome. Very friendly and had all the answers to my questions. I'd say the only downside was the sudden sharp turn to get there but that's not their doing.

Michelle was fast and easy. She took great care of me. I'm super happy and the 5×10 is actually bigger than I thought it would be. Plus it goes up pretty high. Pretty awesome!

Michelle was extremely helpful in helping my aging disabled mother. I could not have asked for better help or a more caring individual. She is very sweet. I definitely did not expect to find such good customer care - I intentionally chose that word over "service" - in a public storage facility. Service was exceptional as well. Thank you, Michelle, for being so kind to my mother and helping and advising her as you have. Thank you dearly, Jeff

Great service Michelle !!! Helped exactly with what I needed

Michelle is amazing she is by far the best public storage employee I have ever met. Her customer service is out of this world she deserves all the trophies and a raise I think she is one of a kind

Teddi and Michelle were amazing saving me money and friendly

Michelle and Teddy were so awesome they helped me with the auction and I love my new Mustang

Teddi and Michelle have helped and are so nice great experience

Teddi and Michelle was nice

Teddi and Michelle are great, fantastic service and great smiles and so friendly

Michelle was great!!! Very informative and so very nice not to mention professional!!! Property clean and easily accessible. 😊

Courtney. Was awesome. Gave me real helpfull advice and sevice. been here for a while and today is my last day and mechelle made it really easy for me to turn in our unit.. my experience here was awesome.

Michelle was so nice to deal with. She was quick, efficient and made me feel like a valued customer. 5 BIG stars for Michelle!

Michelle was very helpful.

Michelle and Bridgette are awesome

I just rented from Michelle because she’s awesome. She’s so nice and made it super easy she even got me a unit close to the door just like I wanted thank you for all your help

Michelle is sooo sweet I love her to pieces you need to come get a store space or place with her ❤️❤️

Great Experience!!!!!!!! Teddi is the best. Great smile and very clear on explaining everything to us. I would and will recommend my friends and family. Thanks Teddi!!!!!!!!!!!

We looked at few units and we will be back because of Michelle being so friendly and helpful

Michelle was fabulous!! So helpful!! And Omar was great to send us over! Thanks guys

Michelle was great! Got me all set up with a parking spot. Super friendly and effecient!

Michelle

Michelle was very helpful, courteous and friendly during our recent experience to the public storage place. We’ve used other storage places in the past, however I highly recommend this one. Very pleased!

Michelle was very helpful and even stayed late.

Michelle was courteous and did a fine job

Michelle is the best person at this place

I came to look at a parking spot and Michelle was so nice and knowledgeable

Michelle was awesome and very friendly! I recommend this place! Always up to my standards

Clean and staff was nice!

Michelle and Teddi

Great experience with Michelle at Public Storage

Mechelle my belle..... She is so friendly and always waves when we come to get our trailer.

Michelle is very helpful and funny!!

Michelle is the bomb. She makes it happen

Great storage facility variety of unit spaces available and Michelle was very helpful with my storage needs

Michelle was great, got me the perfect unit for an even better price!

Michelle was grate and good as a Salesman could be

Michelle is the BEST! She did a great job when we needed to find a storage place for our RV. We are very particular about the care of our RV. Michelle was helpful, warm, knowledgeable and energetic. I would definitely recommend this facility to anyone. Michelle will take good care of you in a genuinely honest and caring manner.

Michelle is very awesome. Always very helpful. And has very good knowledge of public storage units.

Michelle was very helpful and helped me set up online account thanks

Great storage facility! Had to keep things in storage for a while and always had friendly ladies. Upon check out Michelle was very helpful. I recommend this facility to friends/family. It is also easy access and a great location! Thank you for keeping my things safe for over a year!

Michelle was very nice and helpful!

I ran into a couple of problems setting up my trailer but they we're quickly solved with a smile from Michelle when she immediately came to my aid. She was very professional and I am very pleased with choosing this location.

Michelle was very respectful, all smiles when i walked in. I would recommend everyone to come and say hi. Im very happy with the service and look forward to seeing and speaking to her in the time to come.

Came to look at a spot for our camper and left knowing we were in good hands ...Michelle is awesome she took such good care of us .... We will recomend this spot to everyone

Worked with Mariana on a space. She was very patient with me regarding my many questions. She knew what best fit my needs and I left very happy of what I purchased. Thank you Mariana :)

Mariana was amazing! Very very helpful!

Michelle is best manager I have come across that can not be taught. I am so happy I found the best.

Michelle was very friendly and helpful

Michelle is so awesome

I had an awesome experience here, Michelle was so GREAT she helped me to get the best deal for my box truck which made me so happy as a business owner....

Michelle was amazing, best customer service I have ever had.

I’ve been with location for 5 years now and they have a new Manager (Michelle) the best ever. She has great customer service skill, very friendly and helpful. Thank you Michelle

Michele was very friendly and helpful

Perfect

Michelle always helps me when I need to save money and she is so sweet.

Michelle was very helpful and saved me and time .

Michalle is a very helpful, friendly person. We got there late on a Sunday afternoon and she treated us as we were her best friend. Enjoyed meeting and doing business with her. I will definitely recommend her to folks in need of storage requirements.

I have rented many places but I really think Michelle is the sweetest person ever. She is at many locations and wherever she is I will pay my bill at that location. She helped us decide on a 10' by 20'. Then she was so awesome and got us a spot for our pick up . Michelle is the man.... Totally awesome..

Michelle was patient while helping ke decide what size unit I needed. I walked out of another location due to lack of personality but Michelle is the only reason I rented.

Muy buen servicio y atentos

Michelle was the nicest girl in the world!

Jessica is awesome great customer service

Michelle Carnahan was amazing she has helped me with an issue since 2017 I cannot ask for a better person to work at Public Storage.

Michelle is amazing and she's friendly and just an all around sweetheart

Michelle is outstanding she goes the extra mile for the customers

Michelle deserves 10 stars for her great customer service. Love her.🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Michelle is the best! She was so helpful!!

Michele was of an amazing service! She was very professional and when asked about anything she was on top of it! When you arrive here i assure you that your in amazing hands!

Michelle is the sport in business thanks for it ALL she did for me upgrading bigger unit

Michelle was very nice in assisting me

Michele was very helpful with my transition. Big Kuddos to her. Ensure she is acknowledged for her outstanding service.

Michelle was very friendly and very helpful getting me setup. Fast in and out

Michelle deserves 20 stars She is the best ever. She saves me money. Lois Morton

Michelle and Briana are real friendly

Michelle ROCKS what a joy to work with

Jessica was amazing and she helped me out.

I went up there to make my payment and Michelle was awesome she helped me make everything go smoother

Michelle and Taylor were so helpful. Thank you for your help!

Very helpful and patient. 2 most important ingredients for flawless customer service.

Wackk

Great Customer service. Very clean and well secured. Michelle did a great job getting me in the correct size unit and location. Thanks Stan

Gwen's an expert.

Michelle was very helpful with pricing about the many different units available, also, with what would be best for items stored.

I currently have a fellow staying with me who has been homeless for quite a while. In years past he had a stroke and credits the different behaviorisms to this for his situation. He has a problem with his communication skills and looks rough because of slight inability to take his appearance a little higher. This storage facility has been his storage for everything valuable to him for some time and the people there I believe know his situation and have been wonderful in aiding this man as much as they are able too. Great job, people. Thanks.

Lillian was thoughtful and thorough.

Very helpful

Gwen was a joy to work with. She explained everything in ample detail and took me to the space she had picked out for my trailer to make sure it would meet my needs. Gwen is a breath of fresh air in this era of failing customer service.

Hey!! I came by this week and I'm in a rush to put my things somewhere and liz really helped me out! She was excellent conversation and I cant remember which other location she said she worked at, but if I ever need to change locations I might hit it up! Thank yall and recognize liz for doing such a great job in the absence of the regular grounds manager!!

Emily and Michelle were awesome today. Stacey followed up with me as soon as I booked online. All three of these ladies are amazing. They helped me select the best unit for me and the ease to get to my unit is exceptional. Tha k you ladies.......

They are very nice people her and they have very good customer service.

Amber, Liz and Gwen showed top notch customer service and were very patient and understanding of my inability to make it into the store when originally planned. I appreciate great customer service since I provide it daily myself.

Gwen was amazing, great customer service. Definitely recommend, ask all the questions you need and she will answer them and you'll feel secure in your decisions.

Larry: Your the bomb. Com, Very helpful and amazing. Very friendly. I recommend this place. 5000%

I can't say enough about the great customer service provided early on a Sat. morning before Memorial Day. Hailey was so helpful, pleasant and just a pleasure doing business with. She went above and beyond. I'm from out of town and helping my brother with a last-minute move. Anything that could go south, seemed too. In a scramble to put his moving and storage needs together Public Storage and Ms. Hailey saved the day!

Hailie was excellent thanks hun

my experience here was a pleasant . Hailie was Extremely informative and professional!

Gwen was God and helped with my needs

Great service

Hailie is awesome! Quick and to the point.

Gwen is very nice and helpful. I would recommend this facility to anyone and tell them to ask for Gwen.

Everything went well & I was happy with the experience. Hailie was very helpful.

Gwen was very nice and answered all my questions very happy with the place.

Great check in experience with Hailie! Very smooth process!

Great location that is managed well and kept clean. Hailie is an absolute joy to work with - super customer service and very willing to help solve any problems that come up. Thanks!!

Hailie is an absolute pleasure to work with! She is always so helpful in explaining units available and policies. I have dealt with her at two different locations, and she is always cheery and upbeat!

Hailie awesome custom!! Thank you..

This storage location has a plus, you can store your recreational vehicles as well as your home furnishings. The first month is free, so if you can pull everything together in 30 days your overall cost is minimal at best. Taxes plus processing fees. I just wish it had overnight access, because of the distance to drive and work schedule.

Recently upgraded new entrance Gates new doors and lock system to each unit, grounds are well-maintained and clean, prices are compatible and maybe even a little lower than some other public storage's.

Very clean area. Gwen gladly took time to answer all my questions and made sure everything that I needed to know was covered such as explaining the special $20 dollar lock being more secure than using padlocks. I checked i out and agree with her. You might want to check other Public Storage areas for the monthly rates as they do vary. At this locaton there was a half-price promo while the other one close by offered $1first month rental for the same size.

They are nice and clean. Be prepared to buy a mandatory 20 dollar lock and Insurance.

Gwen deserves a promotion and a raise!!! She's ur best administrational asset you better listen up public storage you heard it here first!

Great secure place bit the 20 dollar lock they make you purchase is redickulase. It can only be used at there location.

Awesome Awesome service! My brother and I couldn't be more happier with the service we received today from Raymond. Through all the renovations that were going on today and the crappy weather he really went above and beyond to make sure we were taken care of! Highly recommended!!!

Very helpful, good service, in and out move with reasonable price. Appreciate Raymond and Courtney. Dependable, safe.

Good professional sales staff!

Great service and great speed by Gwen. Thank you

It's a very nice place

Great service from Gwen since day one I will definitely recommend Public storage great experience

I love this public storage the customer service is very professional whenever I need a place to store something. No problems at all. I will recommend this to family and friends . Gwen is a awesome, manager for sure God bless.

Gwen was super helpful. Thanks Gwen!

Courtney was great and fast! Would tecommend!

Gwen was very nice and helpful, she explained everything very well.

Gwen sales skill....made me buy shrink wrap....Awesome service!!!

Great customer service by Gwen!! Very patient!!

Gwen was very helpful and informative on the property. She made it Hassel free and quick. Thank you!

Gwen was very helpful in finding the perfect unit for my storage needs! Great customer service and pricing.

Courtney was great! So pleasant and totally seamless transaction. Thanks Courtney!!

Gwen was very helpful as we needed to switch to a smaller unit. Very professional and friendly!

We are return customer because of Gwen she is very helpful and kind

Gwen is the best ever, showed me a unit in freezing weather.

Just got a storage unit from Public storage, great customer service. Would definitely recommend

Gwen was AWESOME!!! Thanks for making the experience great!

Customer Service was great! Very helpful and patient and answered everything i was concerned about! Gwen was very nice and helpful :)

.IVE BEEN RENTING FOR MONTHS AND I LOVE THIS STORAGE UNIT.... GWEN.....

Good service

Quick and great service. Very friendly staff (Gwen).

Travel trailer was broken into twice in less than a 6 month period of the short time we rented there. Beware.

Gwen is a super star!!fast and efficient!

Gwen was so nice and helpful with getting us into our first storage unit. She went above and beyond to make sure we got exactly we need. Awesome business!

Convenient location. Gwen was especially friendly and helpful through the process. Highly satisfied with customer service.

Gwen was very professional and helpful, glad I took my business here.

Gwen was very helpful an nice... Smiling face an very good attitude... Service was great...🌟🌟🌟🌟🌟

I love the warm feeling i got when i entered the bldg. Great service...Gwen was very helpfully thanks

Gwen and Jasiv were great! Fast and great customer service.

Shawna was great! Very good customer service.

Shawna was friendly and answered all of my questions

Shawna - Was very helpful with us funding g the unit that worked best for us!! She was very professional!

Shawna was very friendly! She anticipated my needs as a customer and was very helpful!

Gwen has excellent customer service and deserves a raise in pay.

Patrick was very friendly and professional . He made the process easy and he was full of helpful information.

Gwen was really helpful and patient. I was my first time in this process and her great attitude and customer service made the difference. Thank you.

Shawna was great with her service and helping me with everything

Aimee was great. Thank you.

Jennifer and Amy are just great people...

Shawna and the staff has always had great customer service! I also really like the convenience of auto pay!

Nick was very helpful when I made my son's storage payment. Thank you.

Highly recommended! They reserved the storage for me for a week, before I could there. And Jenifer was very nice, and really helpful! Showed me around, even on a cold morning!

Shawna was great. Good service. My Mom no longer has need of any of these items. Been here over 4 years. Thanks

Shawna did a great job getting us a spot for our trailer. She was very professional and helpful!

Shawna was very friendly it was a pleasure having her work with me today

Shawna did a great job setting up my unit for me today. Great customer service, the property looks good, and I'm looking forward to storing with Public Storage.

Suck

I highly recommend this storage location, because Jennifer did a outstanding job of making sure I was well taken care of. She was very professional and efficient.

Shawna was very nice and helpful

Shawna was very helpful and professional! outstanding customer service

Excelente servicio, muy buena la señorita, le doy un 1000

very pleasant folks to deal with. a good experience; reasonable rates.

it was great Aimee and Jenifer where great

Rented 8/6/15. Quick and pleasant service!

Kayla assisted us and was very polite and helpful!!

Shawna was extremely helpful with the rental process!she had great customer service!I would recommend this place to everyone

Shswna was wonderful! She helped with my payment and had great customer service!

Shawna

Gwen is awesome! showed me around and made sure I understood everything! I'll definitely be recommending this storage.

Shawna was Fabulous!!! I would recommend all my friends to rent from Public Storage. Great customer service.😀

Great service

Gwen was helpful, friendly, explained in detail a storage to fit my needs. Awesome experience with a smile.

Awesome storage units !

Gwen was very nice. Perfect customer service.

Verry friendly! Limited availability but they fit me in what I needed.

Gwen helped get me all set up and everything looks great! Ready for move in soon!

awesome!

when i write something about successful experience people . its mean i reached high level of satisfaction .All success is a matter of implementation. All implementation is a matter of politics. thank you( aimey )and (gwen)

Gwen alright very nice and kind. Did not give discount but will work on that lol

Great! Gwen is wonderful and her service was impeccable.

Gwen handled the selection of my storage space and completion of the rental agreement professionally. She was a pleasure to work with.

shawna was very helpful when attempting to switch unit into my name wonderful experience

Shawna very good great attitude

Shawna and Gwen were very helpful and supportive with my storage! Really appreciate Public Storage for hiring them!

Ms. Gwen was awesome, very helpful.. Very professional!

Shawna had excellent customer service, very friendly & good sharing shopping spots.

This was our first experience getting a storage unit. Gwen was extremely helpful and knowledgeable. She was very friendly and provided excellent customer service. She answered all of our questions. We will definitely recommend this place to our family and friends.

Shawna was very helpful! Best customer service ive had in a long time

Shawna was very helpful. awesome

Shawna helped out with my bill. She was absolutely amazing! I have never had a better experience in my life. wow. She needs a raise or a promise. Keep up the great work!!!!

I been in 3 other storages, but this one was my worst experience. I leased a parking spot for my enclosed trailer and it got broken into. Storage will not pay for my stolen property and they said they had camaras and none of them caught who broke into my trailer.

Shawna was very helpful and courteous.

Shawna was very friendly and extreamly helpfull

Shawna and Gwen were great with me and worked with me giving me all the information I needed. They were awesome!

I had a good experience very curtiuse and helpful

I've dealt with many storages on and off for years and truly this was the best experience yet! Shawna was professional, knowledgeable, helpful and quick and I appreciated that. I've been to this facility before and was fortunate to deal with such a good upbeat spirited manager....thanks Shawna!

Service was awesome !!! Loved the experience !! Helped me with all my needs !!!

Coming from a Customer Service Vet of 30 years, Gwen went above & beyond to help our family in a time of need. We sure do appreciate her so much & her EXCELLENT customer service skills. Thank you Gwen =)

Absolutely excellent Customer Service!! They are professional and kind. We use them for RV storage and they have been very nice to work with. I wish I could remember everyone's names that I have spoken with and/or met with, but I know Tina and I believe Gwen (property manager) and Shauna have all been incredible. We are very happy to do business with them!

My mom and I rented a storage unit from Shawna and it was a great experience! She was really good at explaining everything to us and even gave us tips to buying a mattress bag! We'll definitely be using their services again. :)

The girl is good

Good service gwen

Great friendly service.

This is the first time I've had to get a parking spot for my RV and I was very pleased with the entire experience. Courtney was very helpful and pleasant and she went above and beyond expected customer service when she assisted me with detaching my trailer from the truck. I would recommend this Public Storage site to everyone.

Awesome customer service, very pleasant and highly professional. Gwen knows her business.....will definitely recommend this location

Very nice friendly and professional

Courtney was very helpful and answer all my questions. She is very sweet and makes sure customer leaves satisfied thank you Courtney! :)

Great

very excellent

Quick friendly service!

Gwen the Manager was awesome!!! Patient, polite, pleasant...I wish I had known about this facility a long time ago...am grateful that I do now. Thanks y'all

Great place good management solid foundation ask for gwen

Went to the one on Highway l0 and because they had no 10 x 30, they referred me to the one on 121. Both women were so nice and did everything professionally.

Gwen was great and I'm so happy we came here. At some service!

Brooklyn was very friendly and meet all my needs

I been a tenant since 2012 and I' am pleased with the professionalism and couretous that Dameian and other staff give. Dameian has taken notice of customers that when I call on the phone I only have to say a few words, and he automatically knows who I'am. This is an example of excellent customer service, I wish all the employees at 4215 Shannon Drive a Properous and Happy New Year!! Keep up the good Work. Previous Gayer Dantzler

Great and easy to get a storage lease here. Brooklyn did a great job.

Great manager. Very helpful and cheerful.

Gwen was very helpful in lowering my bill. Thanks Gwen.

Loved Gwen. She was helpful and very curtious.

Gwen took care of all my needs n answered all my questions. She is excellent...

Gwen is excellent!