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Address

6451 Hilltop Drive
No Richland Hills, TX 76180

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

682-334-3122

682-334-3122

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

682-334-3122

682-334-3122

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 28/mo $37
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29/mo $39
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x5'
    Online only price
    $ 42/mo
    Online only price
    2nd Month Free
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 42/mo $56
    Online only price
    2nd Month Free

    No Obligation

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    5'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 50/mo $66
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 52/mo $70
    Online only price
    $1 first month rent

    No Obligation

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    5'x15'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 57/mo $76
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 72/mo $96
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    Parking 10'x30'
    • Uncovered parking
    $ 72/mo $96
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 86/mo $115
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 91/mo $121
    Online only price
    $1 first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 112/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 112/mo $149
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 130/mo $173
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 134/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 134/mo $178
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 142/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 142/mo $189
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 172/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 172/mo $229
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 181/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 181/mo $242
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Richland Hills Storage Units Near I-820

Storage units in North Richland Hills are located just off Rufe Snow Drive and Iron Horse Boulevard a bit north of I-820. Indoor storage units, ample outdoor storage units with drive-up access, and climate controlled storage units are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for cheap storage near North Park.
In addition to storage units, we also offer car storage and larger spots for RV & boat storage. Boat owners can tow their vessels to Lake Worth, Eagle Mountain or Grapevine Lake or set off on longer road trips.
Golfing enthusiasts who frequent Iron Horse Golf Club can tuck away clubs in a 5x5 storage unit after a round. We're just over a mile from the fairways for pickup and dropoff of your golf bag.
North Richland Middle School families looking to declutter can store recreational gear in a 5x10 storage unit for play at North Park. Behind the athletic equipment, kites, pool noodles and picnic things, store rarely used items like your holiday decor and off-season garments.
Residents of Grayson Ridge Apartments and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Couches, loveseats, loungers and dining sets can get packed away with extra kitchen equipment to keep common areas uncluttered.
An outdoor 10x15 storage unit is great for clearing out your garage and getting the cars parked inside. Whether or not you have a garage, we think you'll like the drive-up access for loading and unloading long canoes, kayaks and standup paddleboards. And you can pack in camping and fishing gear along with your oars and paddles.
Homeowners around Richland High School considering a remodel can store five rooms of furnishings in a 10x20 storage unit or seven-plus rooms in a 10x30 storage unit. If you are just moving to North Richland Hills, one of these large storage rentals will be the right fit for your belongings while you are house hunting.
North Richland Hills Public Storage has a wide range of storage solutions to suit your needs 11 miles northeast of Fort Worth.
At this North Richland Hills Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • Car storage
  • RV & boat storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 473)

    February 18, 2024
    Google Public Storage Curtis Taylor
    Thank you Barbara for the great customer service. 👍 quick sign up easy process
    January 9, 2024
    Google Public Storage Robert Cristian
    Unit was clean and the process of renting the unit was quick and painless.
    December 28, 2023
    Google Public Storage Asia Pettigrew
    Barbara was extremely helpful as I was renting my storage space. She is such a lovely person to work with.
    December 22, 2023
    Google Public Storage Mandy Ramsey
    Excellent customer service
    December 4, 2023
    Google Public Storage Crystal White
    The rate of my storage went up without warning after only a few months and whoever red is would not help me. I repeatedly asked for the district manager info. I of course get behind I paid was constantly behind having to pay the higher rate and now late fees on top of that still called constantly to try to resolve the situation they never ever answered I have days I would call from The time I opened left on the vm what time I had to go into work and the unit time they would call back would be 8 hours later while I was at work right before they closed. I was told by red my storage was set for auction on November 27th. Written notices did not have a date of auction. I continued making payments up until that date just to be told by someone else red doesn’t work there and my storage sold November 22 not the 27th. I had family heirlooms I had pictures my child’s things all things that are irreplaceable things my dead father gave me. All because no one communicates properly and there’s is no customer service. I was finally given the number to Troy the district manager called multiple times left voice mails have yet to hear from him. Oh and when I was bawling on the phone I was told if I couldn’t calm down she would disconnect the call and she hung up. I just lost everything me and my child own. I’m in the process of getting an attorney but in the meantime everyone in the mid cities area will hear the recorded conversation and will know not to rent at this place.
    December 2, 2023
    Google Public Storage Carl Reifle
    October 28, 2023
    Google Public Storage Jeri Love-Schultz
    It is the worst public storage I have ever been to. After you pay for your rental they put a lock on your storage. Yes they lock you out of your storage when you pay. And then they blame you. So I don't recommend public storage for anybody's use you do not have free access to your storage unit only when you can get them to take off their locks
    September 24, 2023
    Google Public Storage stephanie rubalcaba
    My experience with Red today was great! I needed a storage unit asap she had one ready for me. I walked in signed my paperwork and was moving my things I got he storage. Storage unit was clean and perfect size. Red went over the pricing and contract . Great place to deal with!!!!
    August 29, 2023
    Google Public Storage Umar Aouda (YodaTv)
    August 26, 2023
    Google Public Storage soores adhikary
    Nice and helpful staff even in hot she show us 2 storage I like the service
    July 30, 2023
    Google Public Storage Yukimare
    This place more than doubled my rent over the course of a year, while the starting rate of all the other units remained the same. And the office was not open during scheduled hours the several times I went there. The only time I ever saw the staff was when someone drove by to make sure nobody broke into any units the previous night.
    July 1, 2023
    Google Public Storage Cowboy poetjs Sutton
    Nice facility
    June 20, 2023
    Google Public Storage Rick maldonado
    They will increase rates on you every month is seems like the price is never the same. Straight highway robbery. I was paying $40 per month now it’s $160 somehow and I never agreed to any sort in price increase or modification to my account. I will be moving my things out and they don’t even care to try to make things right . I hope other people do the same and bankrupt them. There are way better places out there.
    June 17, 2023
    Google Public Storage D Munoz
    Great fast and friendly service. Will use again!
    June 7, 2023
    Google Public Storage Vanessa Ocanas
    Good service, great guy in the office. Also decent prices.
    June 1, 2023
    Google Public Storage Aldo Villela
    Great service at this location. We had underestimated the size of the unit we needed and Bryant at the front desk helped us upgrade in no time. Kudos for this!
    May 27, 2023
    Google Public Storage Alicia Reynaga
    May 26, 2023
    Google Public Storage Andrew Flores
    May 26, 2023
    Google Public Storage nick forkel
    May 11, 2023
    Google Public Storage angelica garcia
    Staff is so nice!
    May 10, 2023
    Google Public Storage Bryant Holloway
    April 13, 2023
    Google Public Storage Martha Vandeventer
    Have gone up on my rent every 6 months GREEDY almost pay enough for renting an apartment with more square footage
    April 12, 2023
    Google Public Storage Rob Claggy
    The person running the front office is rude, inconsiderate, and obviously "just an employee". She doesn't care one bit about making your life miserable and helping you is the last thing on her mind. I'd give zero stars if I could.
    April 7, 2023
    Google Public Storage Team Big Daddy's
    We went to help out a renter there and move her things. We noticed there was damage to the ceiling inside the unit and outside. Her processions had noticeable water damage and was infested with bugs. The lady up at the front office was very unprofessional and rude to everyone there. Do not store your items here. It's not worth it.
    March 25, 2023
    Google Public Storage Tamera Campbell
    March 5, 2023
    Google Public Storage Ruiz Family
    My parents and/or I have had a unit here for around 12 years, every manager has been great, professional, friendly, easy to get along with. But in my opinion, this new manager has a chip on her shoulder. I feel she was rude, uncooperative and cared nothing about my issues or concerns. Then she refused to give me a number to complain on her. I would not rent here as long as this current manager is employed at this location. I recorded my calls to her, I would recommend you do the same just to cover yourself.
    March 4, 2023
    Google Public Storage Cecile How
    The property manager Niesha is amazing.She is always very cheerful and pleasant very professional.Everyone at this location is very helpful but I enjoy visiting with Niesha when I go in.Thank you Mrs How
    March 2, 2023
    Google Public Storage Kevin Morris
    Excellent place been a customer for 3 years the current office lady is amazing great people highly recommend
    March 1, 2023
    Google Public Storage Brianna Toy
    Yaya is always so sweet and always ready to help! She has always given me 5 star customer service!
    December 18, 2022
    Google Public Storage Adam Garza
    We tried to get access through gate code and we're not yet at point where locks were cut but couldn't get code to open gate. I'm leaving town tonight for a trip out of state and needed access. Had paid it in full. This happened twice. Had to get manager permission to confirm my payment. I think this should be more automatic access once payment is made.
    November 1, 2022
    Google Public Storage Elizabeth Perkins
    DO NOT RENT HERE. The police have said that the place is broken into every couple of months. The cameras there - just for show. They do not record. The doors that require codes to log in - some doors don't actual shut and lock. 24 hours before I was supposed to move out I try to enter, and the box says," See manager." When I finally got a manager, I was told that the entire system was broken and I could not get access to my possessions to move out. After the end of the month, they showed no record of my account. So I couldn't get my belongings. THEY ARE HORRIBLE. BEWARE.
    October 2, 2022
    Google Public Storage S Dixon
    September 25, 2022
    Google Public Storage Robbie Garcia
    Locked out of my own storage. In the 2 months I have used this facility there has been break ins and there’s trash everywhere. I definitely do not recommend this place.
    September 12, 2022
    Google Public Storage John Beaty
    clean and friendly
    August 28, 2022
    Google Public Storage Kevin Collins
    Dirty and according to staff has a security problem in the climate controlled section.
    August 6, 2022
    Google Public Storage cassandra varela
    Did online reservation went into the office to finalize reservation Tiffany made it very easy she was super friendly and helpful !
    July 28, 2022
    Google Public Storage Dawn Wench
    Coming in to say, I had a question about my account and spoke with the friendliest, nicest lady who understood and IMMEDIATELY took care of my concerns. I won't rent at any other location. Property is well maintained, safe, and not one time have I had bugs or other pests. You have to remember - some bad reviews are left because you kinda have to pay your bill to get your stuff. Please take those with a grain of salt. FABULOUS facility and people.
    July 27, 2022
    Google Public Storage John Beaty
    July 25, 2022
    Google Public Storage Lillian Sims
    my boyfriend has a unit here and we love it, the facility is clean & Ms Daisy has been so helpful to us!!!
    July 18, 2022
    Google Public Storage Dawn Richards
    Vicki was wonderful on Hilltop !! Very informative and extremely helpful !! Her Daisy and Amy ALL ROCK !! GO SEE THEM FOR ALL YOUR STORAGE NEEDS !!!
    July 10, 2022
    Google Public Storage Evelyn Hess
    Tiffany has been so very helpful. She went above & beyond to solve my problem. Thank you Tiffany.
    July 7, 2022
    Google Public Storage Lara Neece
    If I could give lower then 1 star I would. To start off with, about 3-4 years ago we made a reservation for a unit that was suppose to cost only $30 that month and got charged the full price once we got there completely taking away the online deal that I had made. Within the same year, they made a mistake on their end and forced us to repay for another month when we had paid 2 months in advance and NEVER got our money back. They refused. Then recently a few months ago when finally being able to reach our unit, there was water damage on my sentimental , guitar amps, tvs, and game consoles. I had been told that without evidence I couldn't do anything about the insurance that we were already paying for. So of course when we came back to recieve our things, the roof conviently was "fixed" along with some of our belongings such has tool and collectibles that had been STOLEN from us. They don't know how to answer a phone nor be at their own office before closing hours and have met several people that had the same issues has us. I can't speak for all Public Storage but this specific location is the worse place to trust any of your belongings at.
    June 13, 2022
    Google Public Storage Tierra J
    I have a storage at this facility and there is absolutely no climate control there. I went there to retrieve a few boxes Saturday 6/11/22 and almost passed out when I went inside this storage. I became dizzy, lightheaded, and my heart was pounding from going in this hot storage to the point I had to sit down on my items while I catch my breath and there are cameras there but nobody came to check on me. Yes I had a talk cup of ice water and was doing fine before I entered this place. It felt like 180 degrees in this place. To make matters worse you have to enter a code just to leave this place. If I would’ve passed out I would’ve been stuck inside this awful place. I called their office several times to report this incident but they never answered. So I went back the next day and saw an attendant that was working there I tried to flag her down and get her attention and she gave me the most disgusting look as she drove off in a golf cart. I wish I would’ve called the ambulance that day I almost passed in out in this burning hot facility because I barely made it out of that place. I even went to the hospital to get treated for heat exhaustion from this incident. I would not recommend anyone to do business with this awful storage facility.
    May 23, 2022
    Google Public Storage Stephaine Kearney
    Daisy was absolutely amazing. I was having a hard day and car problems and she still stayed after closing to help me secure a unit. I can't say enough positive words about this location. The unit, the office, and even the bathroom were all clean. The process to rent a unit was easy and the rates were great, especially with the special they offer. Thank you Daisy for a great experience!!
    April 30, 2022
    Google Public Storage Household Morse
    Kirsten was so friendly and helpful! I had the fortune speaking with her in person twice, involving a lot of questions, and she answered everything and handled our situation with care. Thank you!
    April 4, 2022
    Google Public Storage Michelle Melendez
    Mrs. Charroy was very helpful with assisting my storage needs. Her knowledge with room and furniture allowed me to get the correct storage size. Thank you
    February 28, 2022
    Google Public Storage Cornelius johnson
    Mrs linda was so super helpful. I had to stop by here and share. she has a great personality, great customer support, all around great energy. thank you for your help today.
    February 27, 2022
    Google Public Storage Stephanie Kruzensk
    Made reservation online for same day move in today. Office staff was incredible. She called to confirm my reservation before I had even completed my contract. She managed my account needs seamlessly. I recommend this public Storage for anyone in the area! 5+ star customer service is hard to find and I'm grateful I found it here!!
    February 19, 2022
    Google Public Storage Carissa Smith
    Love this location! Vicki is literally one of the sweetest people I have met! She always greets you with a smile, and is willing to help with any issues you have. We moved more than 15 minutes from the location, and didn't change our storage because we love this place.
    February 2, 2022
    Google Public Storage Donna Kolar
    Vicki is an amazing property manager. Helped me during a fast move. Made as easy and stress free especially with helping with needed size. And she smiled, managed 2 other people with needs, and a phone call. And still smiled. The unit is just what I wanted.
    January 31, 2022
    Google Public Storage Love Elm
    January 22, 2022
    Google Public Storage Ralph Kemp
    VICKIE
    January 18, 2022
    Google Public Storage Jodye Foree
    Vicki is the best property manager that has been here. She is always outside doing for her customers and she goes above and beyond for her customers. Great customer service
    January 8, 2022
    Google Public Storage Chanel Cooper
    November 23, 2021
    Google Public Storage Luis A Meneses
    I've rented from public storage many times before and always had a great experience both with property and staff. Vicki from this location was exceptional and very friendly. Highly recommended
    November 21, 2021
    Google Public Storage Brittney luna
    Vicky gave us amazing customer service
    November 10, 2021
    Google Public Storage Megan James
    This is THE public storage you want to rent from! Not only is it a super clean facility with easy access from 820, you get an awesome, warm and friendly meeting with Vicki! I've went through tough times and each time I called for ANY information Vicki bends over backwards to help. I drive 45 minutes ONE WAY just to keep my storage locker at this particular location ALL thanks to VICKI!! You the bomb girl!!
    November 7, 2021
    Google Public Storage Andrea Labordeta
    Vicki was amazing! I'm new to the area and having one of my first experiences be a friendly welcoming face was awesome. I'm so grateful for the cleanliness and easy access to my unit as well. THANK YOU!
    October 21, 2021
    Google Public Storage Angela Cook
    Vicki was so super helpful in this process! I hope her superiors see this and make sure she is appreciated in the way she deserves. They couldn’t have a better associate representing their company.
    October 9, 2021
    Google Public Storage Robert Hindman
    Vicki is great. Very knowledgeable & experienced. Very fast & efficient. This place has very fair market rates and a good clean facility. I would definitely recommend it to a friend.
    October 5, 2021
    Google Public Storage Kream Brannon
    I made reservations for my storage unit on line went to the property to pay everything was exactly how it was advertised.. Vicki the property manger was so friendly and courteous.. The place is secure with great access and even a app that makes accessing my storage unit super easy definitely recommend!!!!
    September 24, 2021
    Google Public Storage Taylor Martin
    Was at the property with my grandma and Ms Vicki come by and was talking to us and she is the nicest lady ever. My grandma says that every time she she her she is always cleaning and smiling and always stops to talk to her.
    September 22, 2021
    Google Public Storage Lydia D
    Nice and clean.
    September 21, 2021
    Google Public Storage Jake
    Fair price, Quick and easy!
    September 12, 2021
    Google Public Storage Rob Greene
    Off and on I've used this particular location on Hilltop Drive for over 15 years. Fantastic facility. Clean and neat. Equipment upgraded. App to open and enter the gate. I can't compliment all of those things enough. But for me semi long-term storage the prices are way too high and keep going up. I know the property values in the area have gone up as well but if I can't store things cheaply it's better to take a loss and get rid of them. I will say for the last 5 years I've had a unit here, and a unit across the street at meadowcrest storage which is less than half the price if you can find an available unit. They are great and friendly. The facility is old but it functions 100% as you need it to. I don't mind old paint that saves me half for my monthly bill.
    September 4, 2021
    Google Public Storage Gloria Ortiz
    August 30, 2021
    Google Public Storage Samantha Norman
    August 21, 2021
    Google Public Storage Rodrigo Mancillas
    It was a great experience going to this public storage location. Vicki was a great person to deal with. She explained everything thoroughly, and made everything easy to understand. She’s a great person, and I would recommend any and all to go to this location if in need of a storage facility. Thank you so much for being so much help.
    August 16, 2021
    Google Public Storage Lyn OShell
    awesome lady. Had everything ready. Barbara.
    August 14, 2021
    Google Public Storage James Hunt
    nice management . nice facility . Vicki does a good job keeping it clean and taking care of business . I didn't much care for the mandatory add on's like their lock and their insurance but overall it's a good place to store your stuff .
    August 5, 2021
    Google Public Storage Shelly Ferguson
    I have been renting a storage unit from this place for approximately six months, every month when I come in to pay my rent I must say the ladies in the front office are so pleasant and so friendly it’s this kind of customer service that keeps me coming back!
    August 1, 2021
    Google Public Storage Ruth Gonzalez
    Vicky is awesome she mad my move so easy .I'm so greatful for her time and attention is explained my lease because I didn't understand the email . Thankyou so much miss Vicky for you time and attention 👏👏
    July 18, 2021
    Google Public Storage Jordan
    Barbara is amazing and was very professional! This was the easiest process I have been through with renting a storage!
    July 12, 2021
    Google Public Storage Antonio Rodriguez
    Excellent service
    July 9, 2021
    Google Public Storage Hannah Elaine
    June 21, 2021
    Google Public Storage Mandi Patterson
    May 13, 2021
    Google Public Storage Susan Senn-younker
    We have rented two spaces in the last month with hilltop public storage. Vicki the manager has been extremely helpful in assisting us to get a property reserved as well as just generally pleasant. She always has a smile in her voice and is super helpful. I would recommend this facility to anyone.
    May 7, 2021
    Google Public Storage Daissyy Goddess
    Me and my sister were literally in REALLY BAD NEED of a storage unit and Vicki at location #75081 the store at 6451 Hilltop Drive helped us out SOOOOOOO MUCH and made sure that we were taken care of in a timely manner and even stayed passed the time she was supposed to get off for us .She was absolutely GREAT.
    April 30, 2021
    Google Public Storage Kristi Rumsey
    Very Convenient location, awesome & friendly customer service by Vicki. She was awesome through the whole process. The sign up process was quick and easy. Love the App!
    April 26, 2021
    Google Public Storage KRIS Salcido
    I just want to say Mrs. VICKY was the NICEST MOST AMAZING LADY.. She helped and answered all my questions.. if ever you need storage please ask for her..
    April 22, 2021
    Google Public Storage Alicia Stacey
    I have spoken to several storage unit places, I have moved across country and spoken to many people. With the country shut downs there are not many custimer service friendly people left. However Vicki, man she is one of the few left. You could tell with the mask on, she was still smiling. She definitely knows her job and knows how to keep smiling to everyone around her. The units are clean and well maintained. There is no trash laying around, no debries. Best customer service and location I've been around in awhile. Keep up the smile and great work Vicki! -Alicia
    April 5, 2021
    Google Public Storage B Barfield
    Barbara was very friendly and was able to help get it so i could complete online. Thanks again.
    April 3, 2021
    Google Public Storage Gabrielle Green
    Vicky (Vickie) was AWESOME! She was very helpful!
    March 31, 2021
    Google Public Storage old school shit
    Vicki was very helpful on hilltop's location
    March 31, 2021
    Google Public Storage Alice Shelley
    Vicki was very helpful and funny as well
    March 6, 2021
    Google Public Storage Renee Feimster
    March 1, 2021
    Google Public Storage Jyn Capps
    Vicki assisted me and was so helpful!! I definitely recommend this site for storage needs and customer service beyond expectations!
    February 13, 2021
    Google Public Storage Keiosha Alexander
    February 9, 2021
    Google Public Storage Naturally Obessed
    Vicki did an awesome job getting me in and out fastest sweetest service I have ever gotten at a storage facility
    February 4, 2021
    Google Public Storage Larry Henry
    Vicki was amazing. Great customer service. Very clean facility. When a last minute change occurred she made change smooth and efficiently. Good neighborhood. Convenient location. Great experience!
    January 29, 2021
    Google Public Storage Aden Morgan
    January 21, 2021
    Google Public Storage Debbie Poore
    Vicki was very helpful getting us set up for our storage unit. She walked me through the steps that I needed help with so things are set when we arrive. She made the experience very pleasant.
    January 15, 2021
    Google Public Storage Amanda Taylor
    Very helpful great customer service glad I chose the Storage!!!
    December 29, 2020
    Google Public Storage Chris Fleming
    Testing .. testing
    December 25, 2020
    Google Public Storage Moses Fraga
    I love this place the manager was amazing I can't wait to go back
    December 18, 2020
    Google Public Storage Cory D
    Great location and service!
    December 11, 2020
    Google Public Storage Maka Olie
    Vicki is the best. I only used the storage space for a short period while moving and she was very attentive professional and kind. Thank you for all your help!
    December 4, 2020
    Google Public Storage Amanda Huntley
    If you need to speak to an employee that is friendly and will help you in a extremely timely manner with any issue or concern, speak to Vicki. She is the absolute best😀
    November 28, 2020
    Google Public Storage Paul Sosa
    They are awesome and very helpful both Vicki and Beth
    November 19, 2020
    Google Public Storage Madeline Kinne
    Nice, quiet place. Good prices. Vicki, in the office is awesome. She is down to earth, helpful, and really knows her stuff. All our dealings with this location have been exceptional.
    November 14, 2020
    Google Public Storage James Luttrull Sr
    I have rated this public storage on hilltop for five stars, the only reason I have put five stars is because of the new management Vickey. Vicky has done more in the first 3 1/2 weeks that she was there then I got done with my storage unit needing repairs in the first 5 1/2 months with zero got done she’s very friendly she seems to care about the tenants. I am super happy for things to get better I n this property.
    November 3, 2020
    Google Public Storage Bruce Moffitt
    Very good experience with Vicki. She has very good customer service skills. Very friendly and professional.She keeps the place really clean and neat.would highly recommend this facility.
    November 2, 2020
    Google Public Storage Katie Kunkle
    Quick and easy process to set up storage unit ! Great customer service and very helpful . Zoe helped us thru the steps and was great . Very pleased
    October 28, 2020
    Google Public Storage Mike deubler
    Vicki is a joy to work with.
    October 24, 2020
    Google Public Storage Robert Gustafson
    Very helpful staff The facility is clean and very secure. I highly recommend Public Storage
    October 23, 2020
    Google Public Storage Yolenny Olmeda Marrero
    Excellent customer service. Vicki went above and beyond to help me with my special request. I recommend this location 100%
    October 11, 2020
    Google Public Storage Allen Seedig
    It was a good experience, Vicki was very helpful.
    October 10, 2020
    Google Public Storage D Howard
    Love this place! Staff is very polite, professional and helpful. I always see the property manager on the grounds keeping up the place.
    October 2, 2020
    Google Public Storage Chelsey Callaway
    Came in to buy boxes, Vicki is great! So sad she moved from the Arlington stores, but I don’t driving a little further to make sure I get the BEST service!!
    October 2, 2020
    Google Public Storage Scottyandbrandy Moore
    Vicki was the best! So friendly and patient. She is always so helpful and considerate. Wish you had more like her! 😊🤗💖
    October 1, 2020
    Google Public Storage misty bryant
    Vicki was awesome and very helpful
    September 26, 2020
    Google Public Storage Leigh Hahn
    Vicki was super nice and very helpful!
    September 22, 2020
    Google Public Storage Roseann Yanez
    I did everything online with no hassle. They had what I needed available, and with a great price! When I ran into questions, Vickey immediately was there to answer, and with great professionalism. - thank you for that!
    September 20, 2020
    Google Public Storage King IVXX
    Vickie from public storage was awesome!!
    September 18, 2020
    Google Public Storage James Mcwhorter
    Here at Public Storage this place is very accommodating and Vicky is very nice she has helped me in every way possible to make sure that my experience here at Public Storage has been very positive and and has done her job to the fullest really above and beyond she's an exceptional manager great ethics and good people skills
    September 16, 2020
    Google Public Storage Ponciano Gonzalez
    Very professional and very nice
    September 15, 2020
    Google Public Storage Tearesa Landmesser
    September 15, 2020
    Google Public Storage Ibn Abdurrahman
    Vicki was super informative and would advise with getting the best unit for your needs.
    September 3, 2020
    Google Public Storage Kevin Contino
    Easy, super easy to rent. The space is exactly what was described online and Vicky is the nicest and easiest person to work with. Zero issues whatsoever.
    September 1, 2020
    Google Public Storage Veronica Viveros
    Vicki was very helpful! I needed to get a bigger storage unit and she made it very...thank you for your great customer service
    August 23, 2020
    Google Public Storage Donna Baird
    Great customer service! Thanks Vicki.
    August 19, 2020
    Google Public Storage Melanie Stallard
    August 8, 2020
    Google Public Storage Paula Hiltibidal
    Vicki is awesome!! She helped us as we changed our storage unit. She is working so hard to take care of this facility.
    August 5, 2020
    Google Public Storage Caelharx
    August 1, 2020
    Google Public Storage Mindy Stanley
    Vicki was the BEST! Most pleasant person. Helpful and a joy to talk to.
    July 31, 2020
    Google Public Storage kurt hocevar
    Vicki was very helpful! Great service customer service!
    July 23, 2020
    Google Public Storage Terry Sessions
    Vickie Sessions is great
    July 23, 2020
    Google Public Storage Christina
    Vicki is the best.
    July 18, 2020
    Google Public Storage Chase Fisker
    Jonathan took great care of me, today. Excellent customer service. Mahalo, brother! -SB
    July 18, 2020
    Google Public Storage Tameka Pardue
    Jonathan is awesome, come check him out
    July 16, 2020
    Google Public Storage Rashaad Wilson
    July 9, 2020
    Google Public Storage Willie Mc
    Great service! Keep up the good work!
    June 27, 2020
    Google Public Storage John Kinsel
    Customer service is back in style
    June 25, 2020
    Google Public Storage Donna Robinson
    Very courteous & helpful!! Excellent place and very convenient.
    June 19, 2020
    Google Public Storage Matt Kagey
    Great job JON
    June 19, 2020
    Google Public Storage steve
    Thanks for the help Jon.
    June 6, 2020
    Google Public Storage Tashiba ikjdfjjjFranklin
    Jon was really nice and friendly when he called to confirm the reservation I'd set online. I was unsure of when I'd get there to take care of things, but he was so patient and considerate via telephone and even moreso in person. He thoroughly explained policies and answered our questions. He was also very patient and considerate.
    June 1, 2020
    Google Public Storage E
    May 30, 2020
    Google Public Storage Wicked Skinny
    May 28, 2020
    Google Public Storage Rica Velasquez
    Friendly and helpful customer service.
    May 24, 2020
    Google Public Storage Brianna Morris
    Very nice and super helpful. Definitely recommend this place!!
    May 23, 2020
    Google Public Storage Robert Trombley
    March 22, 2020
    Google Public Storage Sabrina Clark
    Jonathan was so very nice. He walked me through everything & is such a wonderful experience To know someone who cares about service.
    March 19, 2020
    Google Public Storage Cris
    Jon was wonderful! I got exactly what i needed. Thank you so much!
    March 14, 2020
    Google Public Storage Regina Barnette
    The office manager is very customer service oriented. (Red hair) I just came from there. Very upset over their elevators not working when I’m trying to move my stuff. First it was the one closest to my storage and now it’s all of them. I made plans to move out boxes of this storage and now I can’t because I’d have to do it individually down 3 flights of stairs. I then call the customer service number. Of course I’m heated and upset but the lady on the phone was NOT professional AT ALL. Told me not to talk over her. I was not finished talking. Very very rude. I would NOT recommend this place. Only reason you get stars at all is because of the sweet lady in the front — so thank you
    March 11, 2020
    Google Public Storage Cathi Faries
    Awesome customer service!!! Jonathan was very good with all my questions 👍👍👍
    March 5, 2020
    Google Public Storage Harley Traister
    Jon was super helpful and very nice
    March 4, 2020
    Google Public Storage Aakash Gurung
    Thank you and Jon you’ve been really helpful all these time.. Pretty clean convenient and fast....
    March 4, 2020
    Google Public Storage Sadikshya Bastola
    Thank you mr.jon really appreciated for your help, very kind and polite 🙏🙂
    February 28, 2020
    Google Public Storage Bill Florence
    Jonathan was a great help he deserves a raise
    February 24, 2020
    Google Public Storage Peter Ungar
    Most excellent service at this facility. The only issue I had over the years here was one time I was waiting for the office to open to ask a question. The young man staffing the office was having issues telling analog time (do they still teach how to read an analog clock?). He insisted that he was right on time although myself and a lady waiting for him disagreed. Not a big deal and I moved on. When I recently vacated my unit, the young man in the office (unfortunately I did not capture his name) was very professional, had excellent interpersonal skills and was basically a pleasure to work with. I would definitely recommend this Storage Facility to others in the North Richland Hills Area.
    February 22, 2020
    Google Public Storage Fran McClain
    Rhonda was very helpful and professional. She made the rental process very simple and stress free. I moved out Feb 22 and Jonathan and Jared were super helpful. Thanks for everything guys!
    February 20, 2020
    Google Public Storage Michelle Evans
    Wow what a great job Jonathan Great customer service.Public Storage has found a diamond to work with the people coming into the business.Customer Service is hard to find any more ,Public Storage you have a great guy.
    February 15, 2020
    Google Public Storage Tonia Mosaddaque
    Jon was awesome getting me into a storage as well as transferring me into a smaller unit. Great customer service!! Definitely recommend for people looking to find a storage at an affordable price. They work with you!!
    February 14, 2020
    Google Public Storage Gregorius
    Had an absolutely amazing experience with the manager Jon. He helped me out and was super friendly throughout the whole process. Would definitely use again 5/5.
    February 13, 2020
    Google Public Storage Roy King
    I want to say thanks to John, he made my moving a lot easier. He was very helpful and knowledgeable of all the products and storages. Thanks John and keep up the good work.
    February 4, 2020
    Google Public Storage Colette Crosby
    If you need help with getting a storage unit go see Andria! She was sweet, knowledgable and entertaining. Thanks Andria!
    January 31, 2020
    Google Public Storage Jacob Serrano- Jones
    Jon was extremely patient and helpful! Thanks for the service!
    January 29, 2020
    Google Public Storage Rigo N (DRUMMER 1)
    January 24, 2020
    Google Public Storage Nancy Fortune
    January 21, 2020
    Google Public Storage aria L
    Thank you Jonathan awesome customer service 👍🏻
    January 21, 2020
    Google Public Storage Kama Kitten
    Being unfamiliar and wanting to get the best bang for my buck, Jonathan helped me understand it a bit more. I was able to get the best deal possible! Thanks Jonathan for all your help!!!
    January 21, 2020
    Google Public Storage Chance Pauly
    Jonathan was more than willing to help us with our unit and what best fit our needs. Very personable and approachable. My wife and I would definitely come back again^^ Great service with a smile!
    January 11, 2020
    Google Public Storage Aurelio McKenzie
    joanthan
    January 10, 2020
    Google Public Storage J
    Jonathan is the best and great customer service.....we need more people like him
    December 31, 2019
    Google Public Storage Ron Ramon
    Jon was very helpful and always had a great attitude. He's a keeper. Thanks Ron
    December 29, 2019
    Google Public Storage elijah ybarra
    Jared was SUPER helpful. He made sure we was all set and thoroughly understood what we needed to do to get into our unit. He even showed us a couple different units when we were unsure. I'd HIGHLY reccomend. :)
    December 27, 2019
    Google Public Storage Brandon Stevens
    Very friendly staff. John was a big help and funny. Both the guys up front tried to make sure I was getting the best deal
    December 27, 2019
    Google Public Storage Lawrence Allred
    Bought a great locker
    December 26, 2019
    Google Public Storage Linzy Cabrera
    Great experience Jonathan was very great experience very helpful and understandable I definitely recommend him.
    December 21, 2019
    Google Public Storage Kelsey Adams (Krazey Kels)
    Want to thank Public Storage Hilltop for giving us a GREAT customer experience thanks to Jon and Jared
    December 20, 2019
    Google Public Storage Ivy Almonrode
    Jonathan was very help, very funny, did wonderful doing his job
    December 20, 2019
    Google Public Storage Rashell Almonrode
    Jonathan was a very helpful and friendly person! He answered all my questions and never missed a beat! Absolutely recommend this storage to friends and family. Especially if they talk to Jonathan!
    December 19, 2019
    Google Public Storage Michael Harris
    Very clean, very secure and Mgr. Jonathan went out of his way to make sure our experience was quick and thorough. We can definitely recommend to others.
    December 19, 2019
    Google Public Storage Turner Fowler
    Jared helped me move my unit from one location to another. There was some confusion about what type and size of unit a family member wanted. So he had to move me to a climate controlled one. It was no problem for him. Thanks Jared.
    December 14, 2019
    Google Public Storage Marko Dodsicompo
    Good, jon made the experience easy, and was nice to work with.
    December 14, 2019
    Google Public Storage Vikrant Kumar Kafle
    Fantastic service, Mr Jonathan helped me a lot and made the service easy and reliable.
    December 5, 2019
    Google Public Storage Shawn Cummings
    Jonathan was very professional and really made our transition so much easier than we could imagine, hes definitely an asset to your company. Again thanks for everything
    December 5, 2019
    Google Public Storage Jim Pettit
    John was great. A pleasure to work with.
    November 23, 2019
    Google Public Storage Rick Munoz
    November 23, 2019
    Google Public Storage Autumn Skipper
    Jonathon was so kind and made sure to explain everything in full detail! Thank you so much for all your help!
    November 15, 2019
    Google Public Storage Jessica Rosado
    Service was awesome. Jonathan was very helpful. attentive, and very informative.
    November 14, 2019
    Google Public Storage Shawn (Youtube.com/Oshawntravels)
    November 9, 2019
    Google Public Storage Rhonda McDonald
    Jonathan great. Made me very comfortable and knowledgeable about the whole storage life. So glad I chose this location.
    November 9, 2019
    Google Public Storage Alyssa Rodriguez
    Jonathan was super helpful! Got me my unit super quick :)
    November 3, 2019
    Google Public Storage Govanni Paniagua
    Awesome experience Jonathan made our move in smooth and easy. He was very helpful and answered all the questions we might have had. He even made great suggestions and tips to help our stay go as smooth as possible. I am not lying when I say we were weary about getting a storage unit but honestly I am glad we came to this location and had Jonathan as our manager.
    November 3, 2019
    Google Public Storage Marie Choi
    Would definitely rent here again😁
    November 1, 2019
    Google Public Storage Jordan Green
    October 28, 2019
    Google Public Storage C Marceron
    Friendly, helpful staff! Perfect square footage of garages and even trailer storage... and we SO needed both! (Made a major move from another state). I highly recommend THIS particular Publuc Storage facility to anyone else who has moved, or even thinking about moving! You won't be disappointed!
    October 19, 2019
    Google Public Storage Jacey Ellinger
    Today I delt with the manager Jon. This guy to me should get mgr. of the year. Very pleasant and helpful. I you need a storage building, dont pass up Jon at hilltop.
    October 19, 2019
    Google Public Storage Yolanda Rojas
    Great customer service. Would definitely recommend this place.
    October 11, 2019
    Google Public Storage Patrick Johnson
    Great place to get your storage room. Nicole provides not a great customer service she makes the process of getting your storage room an enjoyable process. Very knowledgeable in services answers questions on spot and provides service that will not only make you smile upon entrance. Your guaranteed to leave with the same smile you arrived with. If your ever in need of storage go see Nicole. #SQUIRREL
    October 11, 2019
    Google Public Storage Michael Alvarico
    Great place and very customer friendly. Jon help my wife and I find the right size unit that fit our needs. Very knowledgeable and answered every question we had.
    October 11, 2019
    Google Public Storage J L K
    Jon is awesome and always a big help at this location !
    October 10, 2019
    Google Public Storage kristi yamamoto
    Jon was very helpful and knowledgeable...would definitely recommend this place
    October 10, 2019
    Google Public Storage Brittany Preas
    If you are looking for storage this is the place to go! Nicole has made the process so easy and she is super professional and ensures that when you walk through the front door you are greeted with a smile and leave with the same smile. Thank you Nicole for everything! You are a true representation of genuine customer service.
    September 17, 2019
    Google Public Storage Dakota Crafton
    Jon was stellar getting me into my new unit.
    September 17, 2019
    Google Public Storage Dre B
    Jon was up to date on all my questions, and helped me get to my unit fast! Great location
    September 14, 2019
    Google Public Storage Arlean Smith
    Had to go for the storage had many problems Nancy very was helpful
    September 13, 2019
    Google Public Storage Zach Anderson
    Had a great experience Nancy was awesome please check them out
    September 7, 2019
    Google Public Storage Robert Baugh
    Great service
    August 19, 2019
    Google Public Storage Juan Quesada
    Darnasha is AWESOME SAUCE! She called my fiancee phone quick and polite Monday morning as we were already in route to PUBLIC STORAGE and she was positive and full of energy. Once we met her in person and toured the facility, she made it so pleasant! Once it came down to signing for the unit, she was still thorough and entertaining! Thanks for the experience and our unit! Thank you again Darnasha!!!!
    August 16, 2019
    Google Public Storage Byron Rainer
    I encountered glass on the isle my unit is on and I phoned the front desk to inform them of the situation. Nancy answered the phone and after listening to my concerns she came right away and took care of the situation. She was very pleasant and the glass removed in no time.
    August 11, 2019
    Google Public Storage jl roe
    Went to. Pick up some of my belongings and forgot gate code and asked lady in office if she can help me she treated me like a criminal and I thing she called the cops on me I had my keys to my unit and that's how she treated me.. beware of this place........
    August 6, 2019
    Google Public Storage James West
    July 23, 2019
    Google Public Storage Melissa Keeble
    July 13, 2019
    Google Public Storage Fiendish Fenrir
    Andre is a great employee had a great experience and was very welcoming.
    July 9, 2019
    Google Public Storage Mod Acc
    Great service
    July 9, 2019
    Google Public Storage Roldolfo Martinez
    June 28, 2019
    Google Public Storage Carrie Ryan
    Talk about customer service, this place is top notch! Jonathan was very helpful and explained everything in detail, no surprises. The property is clean and secure. The best price in town! Thanks Jonathan for your great customer service!
    June 13, 2019
    Google Public Storage Neft Cornejo
    It was a excellent experience. Nancy is super kind with the costumers
    June 12, 2019
    Google Public Storage Jane Moore
    Excellent service Andre was very helpful and understanding of my needs and situation!
    June 7, 2019
    Google Public Storage Yahshua Williams
    Good Prices and Service
    June 7, 2019
    Google Public Storage Steven Shost
    Thanks Andre for all the help. We needed more than one space and he helped us find exactly what we needed.
    May 22, 2019
    Google Public Storage Eva Carrera
    I rented storages all over dfw and none of them compare to the customer service i receive at this place. Nancy is always so helpful and polite. She helps find solutions for all our needs. Keep up the good work😍
    May 5, 2019
    Google Public Storage a brown
    Clean spaces, Nice personal.
    April 27, 2019
    Google Public Storage judi hilger
    Darnasha was very helpful and friendly. A pure delight.
    April 12, 2019
    Google Public Storage Sandy W
    If you're looking for a great location with a knowledgable staff this is the place. Nancy was very professional . She helped us get everything we needed to store our stuff longterm. I will definitely recommend this place.
    April 11, 2019
    Google Public Storage Dana McClain
    The units were so clean at this location. Nancy was very friendly and upfront about prices. Very reasonable for the size. Definitely Recommend!
    April 8, 2019
    Google Public Storage Hector Martinez
    Nancy was very helpful and polite. Loved her service! Also, the storage units are clean, accessible and in good shape. If you need storage, COME HERE!
    March 27, 2019
    Google Public Storage Brent Gottschalk
    Everything you expect from a storage facility and more. They were very informative and upfront about costs. Very nice and professional staff. I also like how clean they keep it.
    March 23, 2019
    Google Public Storage berenisse munoz
    March 23, 2019
    Google Public Storage Krystle Bowman
    Nancy helped us, she was very friendly and knowledgeable and the prices weren't high. I would recommend this place!
    March 23, 2019
    Google Public Storage Jamie Procter
    My experience with this public storage was all in all great. Good prices and nice and helpful staff. Nancy was fantastic!
    March 23, 2019
    Google Public Storage Lizzy West
    Very nice and kind
    February 28, 2019
    Google Public Storage brittany ury
    Andre was a great help today ,got me a lower price.
    February 10, 2019
    Google Public Storage Daniel Gonsalves
    January 23, 2019
    Google Public Storage Kevin J. Thomas
    Rhonda - Ms. Rhonda was very pleasing and was of great service. I appreciate her for taking care of me. Also the storage facility is very clean and organized, and several customers were also very pleased.
    January 5, 2019
    Google Public Storage Mirna Ibarra
    Rhonda Es fabulosa atención 😊
    January 4, 2019
    Google Public Storage Robin Hassell
    Great service from Rhonda today. Very patient and professional. Very knowledgeable about the property and services.
    December 30, 2018
    Google Public Storage Alan Bowley
    The lady at the front counter, Rhonda, is always pleasant and smiling.
    December 20, 2018
    Google Public Storage Prospero Garcia
    Rhonda, property was well kept and Rhonda was great
    December 16, 2018
    Google Public Storage Peggy Binn
    Space seems smaller than advertised. Outdoor spaces have large access, indoor spaces have single door access inside a hallway. Large items difficult to access your space inside. Clean.
    December 9, 2018
    Google Public Storage Yescenia Gonzalez
    Awesome customer service... Explanation of contract with detail... Clean place and happy faces... Very satisfied with Caryn....
    November 30, 2018
    Google Public Storage Kristin Roberts
    Rhonda was amazing!! So helpful!
    November 30, 2018
    Google Public Storage Sunny Green
    I love renting from Rhonda. She is always sweet and gives great customer service
    November 10, 2018
    Google Public Storage Daylon Jimenez
    Ronda and Nancy helped me. Great customer service with buying rope!
    November 4, 2018
    Google Public Storage Terri Calhoon
    Rhonda was so helpful. Incredible service. I wish I could give her 10 stars.
    October 27, 2018
    Google Public Storage Deidra Kindred RN
    Lillian and Andre are great. Friendly. Wonderful customer service oriented. Would recommend this location to anyone
    October 20, 2018
    Google Public Storage Eric Stevenson
    Rhonda was great helped me with everything saved me time and money
    October 14, 2018
    Google Public Storage Tyler Hinson
    Lillian was a great help in getting me moved into my new storage unit! Always nice and friendly service.
    October 10, 2018
    Google Public Storage Mikeda Price
    Lillian is awesome thanks for helping us
    October 10, 2018
    Google Public Storage jennifer carson
    October 7, 2018
    Google Public Storage Tonja D Hammel
    Despite payment, my items were sold.
    October 3, 2018
    Google Public Storage DeJuan Covés
    Lillian had the absolute best customers service , got my checked in quick and smoothly. Definitely a go-to facility.
    October 2, 2018
    Google Public Storage Luis Alvarado
    Lillian great customer service skill very happy with my experience and will recommend
    October 2, 2018
    Google Public Storage Josh L
    Lillian was polite, helpful and quickly got me setup for moving in the moment I arrived. thank you!
    September 20, 2018
    Google Public Storage Cicily Fouse
    Very patient. I said I was coming in and couldn't make it on the day I said. However they still honored the labor day sale reservation. Lillian was very friendly. Family friendly site.
    September 17, 2018
    Google Public Storage Frank Yuan
    September 15, 2018
    Google Public Storage Alexia Jones
    Rhonda was fantastic gave great service and made all information ver clear well done
    September 13, 2018
    Google Public Storage Ryann Claussen
    September 12, 2018
    Google Public Storage Beverly Taylor
    Ronda was fabulous
    September 7, 2018
    Google Public Storage Juda York
    Helpful. Easy access. Feels safe and secure
    August 25, 2018
    Google Public Storage K Merritt
    The best customer service and clear property
    August 21, 2018
    Google Public Storage Andrew Moon (Veriuni)
    Just remodeled, however high price
    August 20, 2018
    Google Public Storage Chris Mcafee
    Can't find help when needed. If u do they pass the buck. Need to be open later. People who work late good luck...
    August 18, 2018
    Google Public Storage Elsie Wilson
    Rhonda was very professinoal in appearance and with great customer service attitude. She had shown is there spaces and all was clean. Clean property as well. We will not need storage for another month but we know where we will come back to Thanks Rhonda for your help.
    August 2, 2018
    Google Public Storage Osama Masood
    Rhonda rented a space last week and she was very nice ,great customer service. Must deal with her when renting. Clean property.
    August 1, 2018
    Google Public Storage Dena Luther
    This place is a joke. They sent out letters that they were doing some upgrades and would be replacing the doors on the units. The locks would be replaced and new keys would need to be picked up after a certain date. I went after said date to be told that my door wasn't being replaced and my keys should still work. I went to my unit and they did. No issues. The next time, a few weeks later, my son went by there and the keys wouldn't work. The office was already closed . A few days later I went up there myself, and the keys again didn't work. Office was closed. I called the 800 number and got the run around. Finally a few days later I was able to get up there and get the new keys. I live 45 mins from where the storage is, and have a job so it's not always convenient to go when they are open. We have been in our unit 3 times since then. I went late one evening last week and guess what, my keys don't work AGAIN. I have been locked out away from my belongings too many times. I pay almost $100 a month. Have never been late, usually pay 2 weeks in advance. Then they had the balls to send me an email saying they were raising the rent. This place is a joke. Go to Extra Space Storage. Way better company.
    August 1, 2018
    Google Public Storage Kirstie Lynne
    Awesome customers service! Great prices. Convenient location
    July 30, 2018
    Google Public Storage L Ballard/Blunt
    Andre was very helpful great service!!!!!!!!
    July 17, 2018
    Google Public Storage Frank Hernandez
    Rhonda was excellent with my rental best customer service . Highly recommend
    July 11, 2018
    Google Public Storage Don Taylor
    Rhonda and Michie were great to deal with.. A+++
    July 2, 2018
    Google Public Storage Sonya Quinn
    Tina was so helpful and knowledgeable. She answered all my questions and such a friendly person. Would recommend this storage facility !!
    July 1, 2018
    Google Public Storage Jennifer Burleson
    Rhonda was amazing and I just love her.
    July 1, 2018
    Google Public Storage Laura B
    Communication with customers could improve
    June 24, 2018
    Google Public Storage kori lee
    This place is not safe for your belongings. I had been with them for several months , never was late on payments or anything. Well I had got a email that my storage was not secure knowing I put my lock on I called the manager she went on to tell me the first time that maybe I forgot to secure it & that there was no signs of a brake in. Well when I came in to check my storage her story changed and she said she might have seen a lock one day but not the next an that someone might have broke it off thinking it was theirs, when I got to my storage there were marks on my pad that someone had busted into the storage and I had items missing from my unit. When I told them this their story changed again in saying they knew it had been broken into. Now they will not speak to me on the matter because they do not want to deal with the situation. They should have handled this differently an we would have stayed with the company.
    June 17, 2018
    Google Public Storage Sandra Miller
    Rhonda was very helpful, professional and friendly. She found a unit that suited my needs and provide great storage details to make my experience a positive one.
    June 16, 2018
    Google Public Storage Laurie Engelby
    Rhonda helped me get the space I needed. Fast and easy.
    June 4, 2018
    Google Public Storage CJ Sallas (Jason)
    Convenient location, friendly service, good price. However, I should be able to get to my stuff anytime I want, not just between 6 and 9.
    June 3, 2018
    Google Public Storage Michiel Uys
    May 19, 2018
    Google Public Storage Charles Green
    Vicky and Andre were so nice i just LOVE going into the office. Vicky is always so happy amd upbeat and its just great to talk to her .
    April 30, 2018
    Google Public Storage Y Me
    Vicky and Ryan have amazing customer service skills I will use this place forever
    April 16, 2018
    Google Public Storage Deshawn Davis
    Deshawn was very helpful with my storage needs. Yesterday I came to rent a unit but was not sure if the one I suggested will work and Deshawn came through for me on that!! Thanks alot
    March 31, 2018
    Google Public Storage Nancy McReynolds
    Very pleased with Vickey . She is cordial and very helpful. Would use this facility again. Would have given 5 stars but the men installing new doors dropped screws and that sort of litter on the driveway. They should clean up their mess and not leave it for the regular employees to deal with.
    February 15, 2018
    Google Public Storage mike lacey
    Wonderful customer service absolutely a wonderful and easy experience renting from this location.
    February 15, 2018
    Google Public Storage Starla Griffin-Oliver
    Vicky is so nice, my mother has rented here for a while. The service here hasn't always been good here, but Vicky is always smiling. She's a breath of fresh air!
    January 23, 2018
    Google Public Storage jay jayson
    January 14, 2018
    Google Public Storage Jennifer Miller
    January 3, 2018
    Google Public Storage Oscar Stephen
    Good place to get a storage. Thank you Vicky for the help and the box.
    December 18, 2017
    Google Public Storage Charlotte Bullard
    November 24, 2017
    Google Public Storage Rick Murray
    October 3, 2017
    Google Public Storage John Delorge
    Lillian was very helpful though the whole process she knows how to treat customers
    October 2, 2017
    Google Public Storage DR Schorpp
    Great service, quick check-in and easy access.
    September 29, 2017
    Google Public Storage Clint Finch
    Lillian plays like a champ. Everyday
    September 28, 2017
    Google Public Storage Ray Carrick
    Lillian is awesome and a huge help every time I speak with her!!!!
    September 27, 2017
    Google Public Storage Sammi Ralls
    Lillian was very helpful. Made it easy an fast. Also very easy to talk to.
    September 22, 2017
    Google Public Storage Joseph Lowe
    Best price after shopping around . Lillian followed up with me and made a stressful time very easy.
    September 17, 2017
    Google Public Storage Wesley Williams
    Great staff! Very customer focused. We are in the office a few times each month and the staff (Lillian) is supper helpful and goes out of their way to make sure we're happy....not normal for a storage place! Awesome job guys!
    September 12, 2017
    Google Public Storage Mark Brown
    My boat was stored at their facility for 6 days, from a Sunday until the following Saturday morning, the 2nd day of September. In that interim, the boat was broken into, the battery stolen, the face torn off of the radio, and the contents of the boat scattered around. Understanding that I accept the risk of theft when I contract for outside storage, I have the following issues. I have yet to receive a call from them (today is the 12th) regarding the availability of the video they (allegedly) keep of their lots and units. I wish to have an image (if it exists) so that I may prosecute if I choose. Additionally, I have yet to receive a call back from them regarding whether or not there will be a refund of the rental (or portion of same) for the prepayment I made to them for the end of August and all of September. Finally, based on their lack of response, I do not trust them not to draft my account for October and then not talk to me about that either. I recommend you seek storage elsewhere.
    September 7, 2017
    Google Public Storage Steven Kuzuf
    September 1, 2017
    Google Public Storage Noah Alegala
    I liked the he customer service provided by Lillian. Was patient and showed me options and also gave me a great deal.
    August 31, 2017
    Google Public Storage Josh Atkins
    Great work Lillian got me hooked up within 20 minutes and everything looked great!
    August 24, 2017
    Google Public Storage Aj Campbell
    Lillian was great. Very nice and helpful. She made it easy to rent a storage unit. The process was quick and easy.
    August 24, 2017
    Google Public Storage Tom Gawlowski
    Lillian always gaves me excellent customer service and shes very knowledgeable about what I needed I would definitely recommend this company and these ladies to all my friends
    August 10, 2017
    Google Public Storage Grant Hase
    Do not store your things here!!!! Please take your items out of storage and move them if you still store your things here. I moved out of state and stored my items here. 3 months later I found out my unit had rats and thousands$$$$ worth of belongings were ruined. A true tragedy for me, I lost everything. I filed a claim and it was denied because I had a sealed, untouched plastic container of dog food in the unit. So I paid over $400 throw away all my belongings and I was emotionally abused. If you like paying money to get screwed, have fun. Otherwise, RUN AWAY!! I will not rest easy on this, public storage deserves to be shut down and condemned.
    August 8, 2017
    Google Public Storage Bob Gebhart
    Helpfull and friendly staff made sure we got the best deal especially lillian.
    July 31, 2017
    Google Public Storage Eric Earles
    It was easy to set up the app online great service took less than 30 minutes
    July 29, 2017
    Google Public Storage Chris Hawkins
    Lillian was very friendly. Very positive experience.
    July 24, 2017
    Google Public Storage Michael Warman
    Very professional,polite and helpful! Excellent prompt customer service! The manager'Lillian" and her team far exceeded my expectations!
    July 22, 2017
    Google Public Storage Joe Brown
    July 21, 2017
    Google Public Storage Mashelle Hahn
    Lillian helped me get set up with a new rental unit quickly and she is very pleasant!
    July 13, 2017
    Google Public Storage Maria Savage
    Lillian was very helpful helping me in getting my unit! Very friendly! Highly recommend!
    July 12, 2017
    Google Public Storage NOEL NORALEZ
    Lillian was great assisting me in solving all my storage needs. She has been very helpful, she even follow up to see how it worked out.
    July 7, 2017
    Google Public Storage Kristen Baker
    July 6, 2017
    Google Public Storage Marcus Belton
    Lillian is very consistent with her customer service she remains polite and informative even in the midst of stressful situations.
    July 5, 2017
    Google Public Storage Jessica Garcia
    RODENTS INFESTED!! DO not leave your belongings here! They do nothing about this matter, and I have many photos showing footprints and damage and that's just from me opening up the unit, i have yet to look further into my unit since I had no gloves. I spoke to a guy in charge for the day and he said this has not been an issue before.. that's a lie, look at the other 1 star review! Nothing to compensate me, now i have to go through all my belongings and see what has been ruined and I have to pay for the full month since i will not be able to get out in time.. b.s. people!
    June 30, 2017
    Google Public Storage Elizabeth Stewart
    Lillian - She did a great job she knows what she's doing!
    June 30, 2017
    Google Public Storage Heath Roop
    Nice folks clean property very efficient.
    June 30, 2017
    Google Public Storage Joshua Derkowski
    Josh was very friendly, helpful, and informative. Making a stressful transition much more bearable. Made sure I understood everything and pointed out a few storage matters I hadn't even considered so that I wouldn't run into any issues after moving my stuff in. Price was relatively affordable as well and would have no problem recommending this location to others.
    June 29, 2017
    Google Public Storage Kim Phakornkham
    Lillian was very helpful. I went in to switch credits cards for my payments and she noticed I was being over charged for my unit. Grateful she noticed, it will be saving me some money!
    June 28, 2017
    Google Public Storage Brandon Washington
    Great service!
    June 24, 2017
    Google Public Storage Bridgett Tucker
    Lillian great customer service!! Second time renting from this company .
    June 23, 2017
    Google Public Storage Fred Sahs
    I want to thank Lillian, Property Manager, for helping me move out of my unit. She was very understanding and thoughtful about how frustrating it is in moving out. She clearly portrays her main concern is the customer. Public Storage is lucky to have such a conscientious person willing to assist the customer in any situation. I would highly recommend her as a candidate for your "A" property locations. Thanks again, Lillian.
    June 16, 2017
    Google Public Storage Danny Cottle
    I had very service after all my questions so im very happy with pubic storage unit. Thank you
    June 14, 2017
    Google Public Storage Bobby Cocanougher
    Jillian was great!
    June 10, 2017
    Google Public Storage Elaine Stewart
    Lillian was very helpful and the price is really good for the size of the space!!
    June 8, 2017
    Google Public Storage Ronnie Richmond
    The office was clean, the older woman Lillian behind the counter was informative and the young gentle man behind the counter was kind as well highly recommend
    June 8, 2017
    Google Public Storage Harvey Hersh
    They try very hard to please you.
    June 6, 2017
    Google Public Storage LIsa Cox
    Lillian is great! Fast and easy!!
    June 6, 2017
    Google Public Storage Chris Emory
    Lillian was excellent! Great friendly customer service! She was very knowledgeable and helped me find exactly what I needed.
    June 5, 2017
    Google Public Storage Robles Family
    I called about their $1 for the first month special. The special is only for their smallest storage. They also told me a one time fee would be applied. So all together to start smallest one was $25. When I told them I wanted it they set me up an appt time to go sign the papers. Before I went to my appt I went and got a pad lock so I could be ready to start moving. I show up to my appt. She shows me the unit. I told her I wanted it. We go back to the office for me to do paperwork. She tell me I have to have insurance . ..... the cheapest is 11$ . Then she told me I had to have a special lock and I could buy it from her for $20. I really wish they would have told me all this before I had agreed. It's ridiculous. I looked around and only about half the ppl have their "special" locks. I had only had my storage 3 days before the door broke. I told the lady in the office she said she would but in a work order for the next day. It's been a week and it's still broke. ** update. 6 -5-17. Went to my storage today to get a few things. RATS are chewing up my things. Went to the office and Lilian would not open the door or answer any questions. So much of my belongings are trash from being chewed up or because of feces. This place is a joke just like the people that work there. Brandy was the only one that acted like she cares but was moved to a different location.
    June 4, 2017
    Google Public Storage Amistad Kadel
    Nice customer service. Courtney was really nice and helpful. Would recommend to friends.
    June 4, 2017
    Google Public Storage Sharon
    Great place! Courtney was great and helped us find a perfect storage quickly and easily!
    May 26, 2017
    Google Public Storage Chris Potwin
    Both Lillian and Josh are extremely friendly and helpful! I recommend renting here to anybody that needs a storage unit. Great costumer service and extremely personable.
    May 25, 2017
    Google Public Storage Stephanie B
    Lillian has such excellent customer service!
    May 23, 2017
    Google Public Storage Glenda Pope
    Lillian pleasant profressional friendly
    May 20, 2017
    Google Public Storage Jesse Jasso
    Lillian and Patrick were both fantastic in helping me get the right storage unit for a great price! They kind, courteous and made me feel welcome. I'm very glad I came to this location.
    May 18, 2017
    Google Public Storage R L Price
    New managers are friendly and helpful.
    May 15, 2017
    Google Public Storage James Pierce
    Courtney and lillian were. Awesome. Thank you
    May 7, 2017
    Google Public Storage Juan Ruiz
    Brandy is the best
    May 3, 2017
    Google Public Storage equnox knotty
    Love the way they treat customers feel safe and confidence about my storage
    April 29, 2017
    Google Public Storage Diana White
    Brandy is the ABSOLUTE BEST when it comes to customer service and setting you with everything you need during your time of stay. She's never too busy to make sure you're a happy customer. We dropped our previous storage building from another location because she was more personable toward us and we spent a wonderful couple months in her facility. Suggestion from me would be not to use any other location except this one. Everything was just so pleasant. Thank you Brandy so very much!!! To us she's not just the professional office person, shes became a friend.
    April 18, 2017
    Google Public Storage Logan Turner
    Brandi was a great help! Very good costumer service :)
    April 18, 2017
    Google Public Storage Marshall Beavers
    Brandy has always been very nice and professional. She and I always talk about food and I never feel rushed. Brandy takes the time to specialize services towards me.
    April 6, 2017
    Google Public Storage K V
    It was wonderful because of the customer service, Brandi went above and beyond, she even walked me to my storage unit or like an 80 degree day. i really appreciate the care that was taken and patience shown.
    March 7, 2017
    Google Public Storage dark 1
    Brandy is the best
    March 6, 2017
    Google Public Storage Amber Strong
    Wonderful customer service they worked with me with the monthly payment I recommend this place for your storing needs
    February 28, 2017
    Google Public Storage Kellz Burrows
    I love brandy
    February 26, 2017
    Google Public Storage Bobbie Wadsworth
    I have 2 storage units there. One was broken into on Christmas Eve. I get conflicting stories from the Manager, the North Richland Hills Police Department AND from other customers there whose unit was also broken into! Security cameras conveniently weren't working, also don't know why it took so long for the "COPS" to get there..if they even showed up that day or not! Employees were "busy" having their Christmas party. Also was told they gave some randon stranger at the party the gate code for whatever reason. I was robbed of THOUSANDS of dollars of my personal stuff, plus the "THEIVING DOPES totally ransacked my unit..BIG MESS..NOT HAPPY!!!!! NO SECURITY..NO SAFETY! Then in February my second unit was broken into!!! "WHAT THE HELL PUBLIC STORAGE". They obviously didn't improve the security since the last break in! When the alarms are set off the police should be there in minutes..the thieves were there quite a while..but NO! Once again failure on the part of Public Storage and the North Richland Hills Police!!! I'm suggesting you think twice before renting a unit here!!!
    February 16, 2017
    Google Public Storage C Livingston
    Holly was very helpful, friendly & professional.
    February 11, 2017
    Google Public Storage Bethany Neymeyer
    Brandy was very friendly & professional. She made the process of renting a storage unit fast and painless.
    February 4, 2017
    Google Public Storage Samantha Wilson
    Very nice attitude! Brandy was very helpful
    February 2, 2017
    Google Public Storage Robert Herrman
    Brandi was very friendly and helpful today. Very nice property
    January 14, 2017
    Google Public Storage Tonya Sample
    Brandi was awesome!!!! She made everything so easy!
    January 9, 2017
    Google Public Storage Ana Padilla
    The manager was so sweet and helpful. She knew exactly what she was doing and talking about and very fast about it. I expected to be on the phone for a longer period of time but i was helped and off within a few mins.
    January 8, 2017
    Google Public Storage Hayden Kinnard
    I would definitely recommend using this location. The work staff is more than nice and are always willing to help in whatever ways they can. Very good experiences here for sure!
    January 7, 2017
    Google Public Storage kali B HKG
    They are awesome. I really liked Brandy and Jennifer. They were very patient. I would recommend them to anyone.
    December 29, 2016
    Google Public Storage Sara D. Nemeth
    great prices on units.
    December 19, 2016
    Google Public Storage Ashley Coburn
    Brandy is awesome, she is very helpful and quick to get me set up and ready for my unit. Great place to rent! Would go here again😎
    December 11, 2016
    Google Public Storage Dayami Suarez
    This week I plan on going to the city of North richland hills to report the insane amount of times your alarm goes off in the middle of the night the apartment management told me there have been many complaints but no action taken on your behalf pls look in to the matter
    December 10, 2016
    Google Public Storage Mari Jane
    Jenifer was awesome! She made everything fast, simple, and easy!!!
    December 4, 2016
    Google Public Storage The Guy
    This place is great Brandy is awesome
    November 29, 2016
    Google Public Storage Willie Solis
    Turn your alarm sensitivity down at night or something because it continues to go off every night from 813pm to 6am this is really causing us at the Hill Top apt complex to lose sleep. The alarm never goes off during the day I feel it's been set up to be an annoyance to us on purpose I will start keeping a written time log and a video log for evidence until the problem is fixed. Our office manager said that there has been given written notice of complaints from many residents and nothing has been done ...
    November 15, 2016
    Google Public Storage dennis kilmer
    Brandy was very friendly and helpful.
    November 1, 2016
    Google Public Storage Snoopy Malone
    Brandi and patrick were awesome and they were very helpful fast and friendly. Great customer service!
    November 1, 2016
    Google Public Storage W. Scott Moss
    Brandy has made my move in awesome, she made me feel extremely comfortable about moving my personal things and keeping them somewhere besides my house safely. I am going to definitely tell my friends about the professionalism and the security that I feel about this public storage unit thank you and Brandy is killer
    October 30, 2016
    Google Public Storage Quana Hodges
    Brandy was very helpful great customer service.
    October 25, 2016
    Google Public Storage J Ellison
    Brandy is awesome so helpful made the whole process of getting storage painless!!!
    October 8, 2016
    Google Public Storage Amarok
    Great service
    September 23, 2016
    Google Public Storage Owen Lee
    While moving can be a bit of a (or a real) pain, it is a blessing when you find a place that has patient & helpful people. Aimee & Betty helped A LOT to bring us to a point of comfort about coordinating availability to match our moving schedule. Thanks to their help we can focus on other things as we go through this process.
    August 31, 2016
    Google Public Storage pinkamena Diane Pie terror
    Aimee was awesome
    August 27, 2016
    Google Public Storage Tim Michel
    August 26, 2016
    Google Public Storage Jessica Domyanic
    Brandy was excellent. Extremely helpful and courteous.
    August 20, 2016
    Google Public Storage Alex De Leon
    This was probably the best experience dealing with a storage company I've had so far. Aimee was wonderful and she made all paperwork processes painless and stress-free. I definitely would recommend this place to any friend or family member looking to store their possessions.
    August 17, 2016
    Google Public Storage Kenny DeSousa
    Aimee was great and very helpful!
    August 17, 2016
    Google Public Storage Leonel Valdez
    The property is always clean a staff is friendly
    August 17, 2016
    Google Public Storage Jesus Garcia
    Amy was great
    July 28, 2016
    Google Public Storage Linda Peterson
    Brandy was very helpful getting the unit I needed
    July 16, 2016
    Google Public Storage Breezy 49917
    Brandy is very helpful and nice and explained all the paperwork ....
    June 14, 2016
    Google Public Storage 沈涛
    Satisfying service! Tina is really helpful and she walked through all what I needed!
    June 10, 2016
    Google Public Storage Debbie Nichols
    My first experience with Public Storage, with any storage company, was wonderful. Aimee was a pleasure to work with. She answered all my questions and was very knowledgeable, friendly and courteous. These days it is a nice change to be treated like a customer that matters.
    June 10, 2016
    Google Public Storage Rachel He
    Tina and Aimee are very nice and they explained everything to us patiently. Great experience!
    June 10, 2016
    Google Public Storage 自己人
    May 26, 2016
    Google Public Storage Justin DiBiaso
    The service was great. The whole experience was made very easy. The staff were friendly. All around a good experience.
    May 4, 2016
    Google Public Storage anthony wallace
    Aimee was great at taking my payment. Thanks.
    May 2, 2016
    Google Public Storage Matthew Vaughn
    Great customer setvice brandy was excellent
    April 5, 2016
    Google Public Storage Becca B
    First of all I just wanna say the two customer service representatives that I delt with Aimee and Nick were super helpful and nice. They made the paperwork and overall experience easy and less stressful. If your looking for good prices and GREAT customer service come here!!
    April 4, 2016
    Google Public Storage Peaches J
    This place is great staff is awesome Amy is also awesome
    April 3, 2016
    Google Public Storage Jo Ann Chidiac
    Aimee did a great job.
    April 2, 2016
    Google Public Storage tina mari
    Aimee and jasive were great. Thank you.
    April 2, 2016
    Google Public Storage Rebecka Lynn Midnyte
    Aimee was very helpful in getting our unit set up.
    April 2, 2016
    Google Public Storage 1 2
    Name is aimee great sales rep and customer service
    April 2, 2016
    Google Public Storage Khemmanivong Phouvilavone
    Aimee was awesome! Took my payment even though I was 3 minutes late.....
    March 31, 2016
    Google Public Storage Rhonda Johnson
    Great customer service! Aimee was so friendly and helpful!
    March 26, 2016
    Google Public Storage Jimmy Hughes
    Aimee and jenifer were very great at their job. Thank you girls.
    March 24, 2016
    Google Public Storage Kyle Ginn
    Went to help an old College Roommate move some stuff into a 5x10. They've definitely got it going on up at this complex. Aimee knew her stuff backwards and forwards. Was super helpful and gracious thinking of everything/anything we might need to make sure the furniture would fit mattress covers the works. Only downside to the complex is a small parking lot, though there is parking right across the street.
    March 8, 2016
    Google Public Storage Kenneth H.
    Aimee and Carole were wonderful and very helpful in getting me a storage
    March 5, 2016
    Google Public Storage Shari Herndon
    Carole Aimee and Courtney are always great thank you
    February 25, 2016
    Google Public Storage Laura Clay
    February 20, 2016
    Google Public Storage Stan Hilton
    Kayla and Carole were both friendly and very helpful.Will not hesitate to use this facility in the future!
    February 2, 2016
    Google Public Storage joann williams
    Aimee was very helpful and considerate with helping me set up my online account. Very sweet thank you.
    January 18, 2016
    Google Public Storage Michael Bayles
    By far the best experience in renting a storage space that I've had in a very long time! Aimee, and Carol answered every question I had and provide extremely friendly service with professionalism
    January 18, 2016
    Google Public Storage Beth Wilson
    We've used this facility before and have always been pleased with Carole's assistance. Very professional and enjoyable to be around. We think she's awesome!
    January 9, 2016
    Google Public Storage jinxy cat
    Came in to pay my bill and had gotten a late fee and Carole and Aimee were very helpful in getting that late fee taken care of for me. Very sweet people thank you.
    January 9, 2016
    Google Public Storage malory sheffield
    Always great customer service. Thank you aimed and carole!
    January 2, 2016
    Google Public Storage Terri Rosenquist
    Carole was awesome, I got a great unit and great service! And.....a great price!!
    December 10, 2015
    Google Public Storage Milton Bell
    The manager Carol was amazing and so was her associate. I loved how friendly Carol was and although we had to walk all the way to isle I it was a very joyable experience. I will say that those ladies do deserve to have a fully operational cart, because i could only imagine how hard it could be for them when there is bad weather. I will definetly refer my friends and will use them again.
    December 8, 2015
    Google Public Storage dalelyn h
    aimee is great
    December 4, 2015
    Google Public Storage Keith Brown
    Nice staff always smiling.
    December 2, 2015
    Google Public Storage Olga Salinas
    Mrs. Carlol is the best. So are young, and young Chad. Merry xmas.
    November 14, 2015
    Google Public Storage Robyn Strand
    November 11, 2015
    Google Public Storage Vickie Martin
    Awsome service carol nick aimee
    November 11, 2015
    Google Public Storage Christina Cape
    The sales people were greatly helpful and fast. Up beat. Thanks Nick and Aimee
    November 11, 2015
    Google Public Storage Lisa White
    Carole Aimee and nick are always great. Thank you
    November 11, 2015
    Google Public Storage Keesha Black
    Aimee was great! Wonderful customer service here. She even helped me switch unit numbers when my stuff didn't fit. She and Nick helped me decide on the packing materials I would to get moved most efficiently. They are great... I'll be back again in the future. They definitely deserve a raise. :)
    November 10, 2015
    Google Public Storage Epiphany 8989 Epiphany
    Great personality,wonderful service,Amaiee was so much help,great person
    October 21, 2015
    Google Public Storage Jim Forrest
    The unit is exceptional and the property looks well taken care of and protected. Nick, the on sight representative, did a great job of helping me find what I need.
    October 13, 2015
    Google Public Storage Traci
    I rented a unit and was a day late to show for my reservation . gabby rented me the unit was very professional and showed me the unit before renting which I was more than. Impressed over the double doors. She is an outstanding sales personnel and extremely thorough. I would recommend to store your belongings at and ask for Gabby .
    October 8, 2015
    Google Public Storage Felisha Stafford
    Carole was very helpful & such a sweetheart. Great costumer service!
    October 8, 2015
    Google Public Storage Morgan Cleveland
    Carole is the best employee at public storage! Very kind and explained everything perfectly!☺
    September 18, 2015
    Google Public Storage jonathan thedford
    Great location! Awesome prices and customer service! Kayla and Carol were the nicest most helpful people!
    September 11, 2015
    Google Public Storage Candy S.
    This is a very clean and well kept storage facility. The manager Carole does a great job at providing you with very good customer service and will take the time to answer your questions.
    August 25, 2015
    Google Public Storage Queen LD Knight
    Shawna and Carole were amazing. Very professional and courteous.
    August 5, 2015
    Google Public Storage Nancy Evans
    Kayla was very knowledgeable and helpful in assisting with the rental.
    August 1, 2015
    Google Public Storage Wayne Horchler
    shawna and carole..were very considerate and helpful. The location that i normally go to had a system down. Was sent to this location where Shawna was more than helpful in paying my fee promptly.
    July 28, 2015
    Google Public Storage roger Brockway
    Shawna and Tina were very helpful on finding me a space that best suited me. They were very pleasant and knowledgeable. Would highly recommend public storage because of these ladies.
    July 28, 2015
    Google Public Storage Seth Johnson
    Shawna and Carole are awesome. I was in and out with 10 minutes. Very professional and polite. Will tell my friends
    July 13, 2015
    Google Public Storage Renee Whitehead
    Carole was extremely helpful and pleasant! I would rent from her again! She had things ready and it took me about 15 mins to view the storage unit and finish up paper work! Quick and Easy!
    July 7, 2015
    Google Public Storage michael govea
    Shawna,Nick and Carole very helpful and respectful. Shawna was able to save me money which I appreciate.
    July 1, 2015
    Google Public Storage Karen Blackmon
    Both ladies were friendly, fun and knew their business. They helped us rent a storage unit that fits our needs.
    June 27, 2015
    Google Public Storage Angela C. Valdez
    First of all the price was not all that great. The property looked ok when I moved in 5 months ago. Then a week ago I went to check on my travel trailer. I was shocked to see my trailer had been broken into. The office was not very sympathetic until I said I was going to write a bad review stating the truth. They also said there are no surveillance cameras on property. So I moved out and would not reccomend travel trailer owners to park at this unsafe facility.
    May 31, 2015
    Google Public Storage jerry smart
    Shawna and Carole are always very helpful! I have always had great customer service!
    May 30, 2015
    Google Public Storage H I
    Shawna and Carole were awesome!!
    May 22, 2015
    Google Public Storage Jeffery Taylor
    Shawna she very good at job friendly just very good at what she does
    May 13, 2015
    Google Public Storage Jessica Jackson
    LOVE THIS PLACE! Carole is very professional and efficient. I filled all my information in online ahead of time, so she got me in and out in about 10 minutes. She even called me a few days later to make sure I got moved in and didn’t need any further assistance. By far the best customer service I found during my storage unit search!
    May 9, 2015
    Google Public Storage Robin Beshear
    Carole and Shawna were absolutely wonderful would rain here again and tell all my friends about it
    May 1, 2015
    Google Public Storage Mindy Taylor
    Carole and Kayla help me so much ! I would recommend this place .
    April 26, 2015
    Google Public Storage David de la Fuente
    Aimee
    April 26, 2015
    Google Public Storage Sha'ul Maayan
    Awesome service. Aimee H. totally ROCKS!
    April 18, 2015
    Google Public Storage Edmundo Martinez
    Carole and Shawna were very polite, professional and helpful. My first storage least was painless and it was all thanks to their knowledge and experience. If I ever need another storage unit I'll definitely be coming back.
    April 6, 2015
    Google Public Storage Megan
    Shawna and Carol were super helpful! Love this place and the prices. Also Tina is one of the sweetest ladies I have met, totally made my crappy day better!
    March 13, 2015
    Google Public Storage meribella reed
    Carole is very kind, funny, and uber helpful. She's a great professional and PS is very fortunate to have her.
    February 16, 2015
    Google Public Storage Unknow User
    the only public storage facility i had a problem with i was charged and paid a prorated fee on oct5-13 was told my account will be closed storage was left clean and empty on that same day but recently found on my credit they had send my file to collections stating i owed. was only there up until the 5th i will hate to pay double because of their mistake of not putting the correct move out information in their system this isnt the first time i moved my things out of public storage so im aware of their move out policy and the rent was always on time.
    January 17, 2015
    Google Public Storage Karen Martin
    Shawna and Carloe were very helpful in getting me a unit it was quick and easy
    January 17, 2015
    Google Public Storage Melanie Frith
    shawna and carole are wonderful! ! quick, knowledgeable, friendly! ! love doing business here! $$
    January 17, 2015
    Google Public Storage Alex Martin
    Shawna & Carole were great!
    January 12, 2015
    Google Public Storage Lisa Mullins
    Shawna was very helpful with the questions I had.
    January 12, 2015
    Google Public Storage Donna Easter
    Shawna was wonderful help me with issues great customer service
    January 10, 2015
    Google Public Storage Darla Nanyes
    Shawna and Carole service is amazing, everyone is very friendly and willing to help with any questions or services.
    December 13, 2014
    Google Public Storage Jeffrey Dumble
    Shawna and Carole are great. Best people to rent from. Great facility!
    December 13, 2014
    Google Public Storage Kim Brown
    Shawna and Carole helped me out to get me the best price, also very personal and knowledgeable about the company. Excellent customer service!!
    November 30, 2014
    Google Public Storage Shaun Samford
    Kayla is great. Fantastic customer service and she helped us find the right sized unit. Thanks!
    November 29, 2014
    Google Public Storage Eli Carrizales
    Tina was awesome. She helped me find the correct storage area and provided great customer service.
    November 26, 2014
    Google Public Storage Troy Foster
    Carole was fantastic! She was so helpful.
    October 1, 2014
    Google Public Storage Scot Terry
    Renting storage space made easy. Carole was very helpful
    September 15, 2014
    Google Public Storage Patti P
    I arrived on Sunday morning. Tina was working. She is a wonderful lady! Very friendly & helpful, doesn't try to rush you through. I wish there were more people like her!
    September 3, 2014
    Google Public Storage Denny Chevalier
    I use this place to store my things. Its always clean, in working order and safe. I HIGHLY recommend this place! (Even though the cost just went up $20.00)
    August 29, 2014
    Google Public Storage Peter Ungar
    Most excellent experience. Carole was very helpful and nice to work with. Much better experience than at the Public Storage that referred us to this location. The first location kept focusing on a 7x10 unit while we clearly told them we want a 10x10. Carole said what size we wanted, showed us the unit and it was a done deal in less than 15-minutes. Unit was clean, ground level with easy access. Would have liked a wider door to the unit to make it easier to move things in & out. Not a big deal but nice to have.
    August 29, 2014
    Google Public Storage melissa thombley
    Fast and helpful service with a great location. I personally have never rented a storage unit before, but this place has definitely left a great "first impression " for me.
    July 30, 2014
    Google Public Storage Roger Courtney
    Well managed property. Easy access during normal daylight hours. Carole was excellent and provided great service any time I needed assistance.
    July 30, 2014
    Google Public Storage Dena Pringle
    I have used this Public Storage off and on since 2001. I will only use this facility for my storage needs. Carole has been wonderful throughout the years.!!!
    June 16, 2014
    Google Public Storage Ericka Miles
    My aunt and cousin moved from Arizona to Texas and I had a wonderful experience getting the storage rented before they arrived. When they arrived the storage was ready and Carole was fabulous in making sure that they had all that they needed to unload the moving truck. This was probably the least stressful part of their move! Thanks Carole and Public Storage for such an easy breezy process!
    May 3, 2014
    Google Public Storage Dani Smith
    I use this public storage location every time I need a storage unit. It is very quick and easy to reserve a unit. The manager at this property is awesome. She always remembers me and is very welcoming. As long as I live in the north fort worth area, I will always use this location.
    April 23, 2014
    Google Public Storage Charles Brooks
    Ms. Carole took care of my wife, nephew and I after a LONG road trip from Carlsbad, NM to Petersburg & back to Fort Worth (in about a 2 week turnaround). Needless to say, we couldn't be anymore tired (in every aspect of the word). Thank goodness for her fresh, cheery demeanor and professional attitude! Also spoke with Ms. Susan today on the phone and got more of the same!! These ladies ROCK!!! Best wishes for continued success!!! (HIGHLY RECOMMENDED) Chuck, Dee and Yakhov
    April 2, 2014
    Google Public Storage Vivian Paul
    I had a storage space for about 10 years with no complaints. I recently rented a larger space in the climate control building and was most impressed Carole still remembered me after being gone for 5 years. She is a very impressive combination of professional and personable. I really cannot express how helpful she is.
    March 31, 2014
    Google Public Storage Leo Cabrera
    I have been dealing with Public Storage now for approx. 10 yrs. The location @ North Richland has always been very clean and well managed. We have the nicest property manger by the name of Carole, who has never had a frown or bad attitude towards us. She is always either working outside on the grounds, the units or in the office. As sson as she see a customer she drops what she is doing and attends to our needs. Wish there were more employees as Carole that had her attitude and devotion to her job as well as her customers. Keep up the good work Carole.
    March 31, 2014
    Google Public Storage Barbara Harris
    Carole is very professional, friendly and very helpful. She cares about the property and customers at Public Storage and always has a smile each time I see her.
    March 30, 2014
    Google Public Storage Clint Blair
    We needed temporay storage while we relocated. Carole was the best. She pointed out the benifits of the climate controled storage units. We are glad she did. I would recommed Public Storage and Carole to any one who needs a little more sapce.
    March 14, 2014
    Google Public Storage Marilyn Brink
    Quick and easy. Brooklyn and Carole very professional and thorough. Very efficient and kind. Very pleasant experience.
    March 1, 2014
    Google Public Storage Andrew A Jones Jr
    I have rented storage units or RV parking at this location for several years and Carole has been very helpful in meeting my storage needs. She is always friendly and professional. I recently moved and Carole was awesome helping me find the storage units that I needed! The location is quite convenient too.
    February 24, 2014
    Google Public Storage Linda Fogt
    Carol was very helpful, even thought the day I arrived was icy, wet and cold. I had special needs but she knew exactly how to help. She set me up with the perfect location within the facility. The entire facility is very clean. The only flaw I have found is that the access panel is not within reach from the car. One must get out of the vehicle to put in a code.
    January 25, 2014
    Google Public Storage Matt Torode
    The manager was very helpful and friendly. The process was quick and easy and I got a great price for my size of storage unit. My unit's door looks and works a little rough but inside the unit was nice and that is what matters.
    December 10, 2013
    Google Public Storage Misty Dutton
    I give this facility 5 stars... 2 thumbs up... Carole is wonderful. I have called many times needing assistance and she is always pleasant and helpful. She always returns my calls and it's been a great rental experience. I see Carole sometimes out shopping and its like seeing an old friend. I highly recommended this location. : )
    October 26, 2013
    Google Public Storage Alex L
    Carole and Josephine are awesome. They are always so friendly and im glad that this location has my business.
    October 20, 2013
    Google Public Storage Wayne Gray
    it was breath taking...josphine was a wonderful experience when it comes to transitioning from my old house to my new home at public storage/hilltop N R H , TX you know how hard it can be moving not to mention the stress that comes with it....I just wish every P.S.employee could be as good as Josephine ....and the rest of the crew at P.S. N R H, TX hopefully your experience will be as plesant as mine.....l/r Wayne A Gray
    October 20, 2013
    Google Public Storage Jaime Rivera
    First time getting any sort of storage unit, and it was made extremely simple. The rates are great, and the ease of acquiring and accessing the unit are preferable to the alternative. Likewise, Josephine was the agent who assisted me, and she made the experience even simpler. She had answers to all of my questions, but above all else, she was personable and friendly. Very polite and conversational, she made the experience very comfortable for me.
    October 6, 2013
    Google Public Storage Sharon Tucker
    This storage facility is excellent. We have had several units for the past 8 years. The facility is ALWAYS clean, ALWAYS well-managed. Carole and her crew do an excellent job for Public Storage and for her clients. She and her staff are always professional, always helpful! We will store our items here for a long time because even though they are away from us, their storage unit(s) are being looked after well!
    October 1, 2013
    Google Public Storage David Broussard
    I have had my travel trailer and RV stored at this location for over a year now without any problems. Carole and the other associates have always been kind and helpful. As much as RVs cost it is very nice to not worry about whether it is in a safe location. Great Job ! I highly recommend this location.
    September 19, 2013
    Google Public Storage Linda Hightower
    Carole and Josephine gave excellent customer service. They took their time giving the instructions on what I can expect. I just think their two great ladies.
    September 18, 2013
    Google Public Storage ROSE HOLT
    I have had a unit at Public Storage for a number of years now...and have never had an issue, or a problem of any kind. Carole has always been extremely professional and courteous. Additionally, I have just met Josephine, what a lovely person. She goes the extra mile, shows personal interest in the customer, and makes you feel glad that you made the decision to use their units. They are watchful, cautious, vested in protecting your property and extremely friendly. Thank you Carole and Josephine for the wonderful job you do! Rose Marie Holt CruiseOne - R Holt & Associates
    July 17, 2013
    Google Public Storage Sheron White
    We have used public storage on hilltop for quite sometime now and we are very pleased with Carol and the way she takes care of our RV there. One time we left our keys in the door and she found them within minutes of our leaving them and called us. Thanks to Carol everything was ok. She really takes an interest in peoples belongings and takes great of them. Awesome job Carol !!!!!!!!!!! Wylie and Sheron White
    April 15, 2013
    Google Public Storage Jeremy Martin
    This is now my second time to use this facility. Carole is great and the placed is clean and secure. Highly recommended!