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Address

3430 W Walnut Hill Lane
Irving, TX 75038

Phone

972-445-7290

972-445-7290

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

972-445-7290

972-445-7290

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    10'x5'
    Online price
    $ 23/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 23/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 23 /mo Online-Only
    Standard Price $ 30
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x5'
    Online price
    $ 27/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 27 /mo Online-Only
    Standard Price $ 34
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x10'
    Online price
    $ 27/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 27 /mo Online-Only
    Standard Price $ 34
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x7.5'
    Online price
    $ 44/mo
    Online only price

    Unit Size
    10'x7.5'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7.5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 44 /mo Online-Only
    Standard Price $ 47
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    7.5'x10'
    Online price
    $ 50/mo
    Online only price

    Unit Size
    7.5'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 50 /mo Online-Only
    Standard Price $ 53
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 60/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 60 /mo Online-Only
    Standard Price $ 69
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 60/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 60 /mo Online-Only
    Standard Price $ 69
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 62/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 62 /mo Online-Only
    Standard Price $ 71
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 68/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 68 /mo Online-Only
    Standard Price $ 77
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 111/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 111 /mo Online-Only
    Standard Price $ 133
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    2nd Month Free
    Unit Size
    10'x20'
    Online price
    $ 148/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 148/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 148 /mo Online-Only
    Standard Price $ 162
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    2nd Month Free
    Unit Size
    10'x20'
    Online price
    $ 180/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 180/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 180 /mo Online-Only
    Standard Price $ 197
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Storage Near Irving, TX 75038

Self storage in Irving is conveniently located along W Walnut Hill Lane, near I-35E and within easy reach of Dallas, Farmers Branch, and the Las Colinas area.

Small Storage Units Near You in Irving Commuters, frequent travelers, or professionals working near Irving, Dallas, or along W Walnut Hill Lane can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.

Families and residents in Irving and surrounding Dallas County neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.

Medium Storage Units Near You in Irving Apartment and condo residents near W Walnut Hill Lane or along I-35E can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.

Large Storage Units Near You in Irving A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.

Homeowners in Irving and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near W Walnut Hill Lane.

Irving Public Storage offers a range of indoor storage units, outdoor storage units, and climate controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at Valley Ranch Town Center and Irving Mall, or enjoy outdoor space at Campion Trail and Bachman Lake Park, all just a short drive from W Walnut Hill Lane.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 75038, we have locations on: 4550 W Airport Fwy, Irving, TX 75062 and 2300 Market Center Blvd, Dallas, TX 75207.

Convenient Self Storage Near You in Irving

Looking for storage that fits seamlessly into your daily routine? Our Irving location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there's a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It's a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It's a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and storms. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

Enclosed parking provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

Extended Access Hours With access available from 6:00 AM to 9:00 PM daily, you can retrieve or store items early in the morning or later in the evening to fit your schedule. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Affordable Self Storage in Irving Finding affordable storage doesn't mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you're downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on I-35E toward Irving. Take the exit for Walnut Hill Lane and turn right onto W Walnut Hill Lane heading west. Our facility will be on your right at 3430 W Walnut Hill Lane.

Directions from the South

Drive north on I-35E toward Irving. Take the exit for Walnut Hill Lane and turn left onto W Walnut Hill Lane heading west. Our facility will be on your right at 3430 W Walnut Hill Lane.

Directions from the East

Drive west on W Walnut Hill Lane from Dallas. Continue past Marsh Lane. Our facility will be on your right at 3430 W Walnut Hill Lane.

Directions from the West

Drive east on W Walnut Hill Lane from Las Colinas. Continue toward I-35E. Our facility will be on your left at 3430 W Walnut Hill Lane. Find us near W Walnut Hill Lane and I-35E.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Irving, TX Storage Units at West Walnut Hill Lane

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Customer Reviews

Overall Rating
4.6
130 reviews
Rating Snapshot
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April 13, 2026
Google Public Storage Thaddeus Fouche
Dianna was really professional and detailed.
April 9, 2026
Google Public Storage Jean Claude Bala
Dianna good
April 4, 2026
Google Public Storage Carlos Quintana
Thanks for the service Lulu. Excellent service!!!
April 3, 2026
Google Public Storage Donyale Gable
Dianna was very nice and helpful i felt at home
April 2, 2026
Google Public Storage Brandon Kee
Diana did such a wonderful job. She ws very patient and helpful. Every issue that I had a solution was provided and solved
April 2, 2026
Google Public Storage Audrey Troupe
Very helpful with clear and concise instructions
March 30, 2026
Google Public Storage Oscar Zuniga
Dianna was very helpful , very professional and understanding. If she hasn’t had a raise in a while she sure deserves one . Happy costumer !
March 21, 2026
Google Public Storage Martha Mendoza
Manager Dianna very nice and professional , she take the time to explain., answer My questions and give me confidence, thank you
March 1, 2026
Google Public Storage Brenda Johnson
Ms Lulu is awesome she informed me of my account and how to help in the future.
February 26, 2026
Google Public Storage Sean Cox
Had an excellent experience today. Dianna was very professional and help me accomplish my goals. Thanks so much!
February 26, 2026
Google Public Storage Paul Williams
Dianna have very good customer service and always helpful
February 20, 2026
Google Public Storage Shawn Kanoute
Dianna was very nice and delivered excellent service
February 20, 2026
Google Public Storage KC
Hi Dianna! My apologies for the late review. During the water line burst, Dianna served her professionalism on a silver platter! Though a hectic time for all, Dianna displayed immense patience and understanding to Public Storage renters. I appreciate her and all that she has done for me! Keep that great attitude!
February 16, 2026
Google Public Storage Dj Atlus
Dianna she’s a fantastic person with top tier customer service!!
January 23, 2026
Google Public Storage Dianna Berry
Lulu was and always is amazing and helpful. She knowledgeable and keeps the property clean! Thank you for all your help!
January 18, 2026
Google Public Storage Sherronda Nance
Dianna was very nice , patience and very clear in explaining to me what is included in my rental purchase!
January 13, 2026
Google Public Storage Stacy Garcia
Dianna was a pleasure to work with. She was supper helpful and made our renting a unit as smooth as possible.
January 9, 2026
Google Public Storage MARIE HARRIS
Truly was a great experience working with Dianna she was very knowledgeable and help me picked out the perfect unit for my 1bed room apt …. Very polite turned a stressful situation into a much more calmer ..:
December 22, 2025
Google Public Storage wanda harris
Dianna was amazing! Thank you for all your help!
December 19, 2025
Google Public Storage Doyin Balogun
I had an excellent experience at this Public Storage location thanks to Diana. She was extremely patient, professional, and knowledgeable. I asked a lot of questions and even repeated the same ones. Diana answered every single time with a smile and without any attitude. She made everything easy to understand and never rushed me.
December 10, 2025
Google Public Storage VLB
Dianna was so helpful! She went over and beyond to help us out! Thank you so much
December 7, 2025
Google Public Storage Keaira W
Lulu was very helpful and informative. She is also very sweet. Helped me with everything I needed and quick too. Definitely recommend Lulu at the Irving location!
November 26, 2025
Google Public Storage Conrad Fox
Dianna was an amazing support and person, thank you!
October 8, 2025
Google Public Storage PATRICK BAZIHA
Very nice service . Dianna was very helpful
September 23, 2025
Google Public Storage Tawnya Harrington
The lady working at the desk, Dianna, was very knowledgeable about the details. She helped me understand all of my options so that I could make an informed decision. She also willingly gave me a tour. I must say, I wasnt expecting to receive that kind of customer service from a storage rental place. I was impressed!
September 19, 2025
Google Public Storage cathy kasongo
I went to public storage this Friday and was treated very well by Diane, who I found. She is a useful person for your company, she really contributes. Again thank you for the service.
September 11, 2025
Google Public Storage Lana James
I had a great experience at the Walnut Hill location in Irving, Dianna was very professional, knowledgeable and courteous. Her customer service was remarkable.
August 12, 2025
Google Public Storage Murali Nair
Pretty good experience - amazing staff friendly, accommodating and helpful Place has good promotions and it’s closer For me too!
July 2, 2025
Google Public Storage Desiree Paredes
L’sharbonea was amazing and had wonderful customer service ! She definitely helped me so much and made everything easy for me !
July 2, 2025
Google Public Storage Tasha Askew
Lulu was so good at her job. I will be coming back next week to rent my storage. Thank you for having employees like her
July 2, 2025
Google Public Storage Jessica Parker
I came in for a storages at a crunch and was stress out. Lulu was so sweet and provided me with the best service and very informative about the units. Thank you Lulu!!
July 2, 2025
Google Public Storage egypt sade
lulu gave me the best service, I look forward to seeing her everytime I come in
July 2, 2025
Google Public Storage Linda Allen
I want to give thanks to Veronica for her great customer service skills. She was very nice and kind and curtier's. And she answered all my questions and most of all she fixed a problem I had when I rented the wrong sizes unit. She was very professional in handling that mess up on my part. Thank you again Veronica for your great work and kindness.
July 1, 2025
Google Public Storage sharon gillespie
Ms. Veronica Was a great help I would recommend her for her assistance at any job with public storage positions.
June 30, 2025
Google Public Storage Crazy Catz
Thanks to Ty, I'm a happy customer! Thanks so much!
June 30, 2025
Google Public Storage D Pac
I initially went into this public storage location, not knowing the exact size that I needed. Veronica showed me several different sizes and made sure I selected the right unit for my needs.Customer service from Veronica was excellent, and she even waited to go to lunch to make sure my process was completed.
June 27, 2025
Google Public Storage Melangee Beauty
Recognition for Outstanding Service I just wanted to take a moment to give Veronica the recognition she truly deserves for her exceptional service. I've had my unit for over three years, and throughout that time, any issue or concern I’ve brought up, Veronica has handled with care and urgency. Even when the matter may not have directly fallen under her responsibilities, she always made me feel as though it was her top priority. She ensures I have all the relevant information and follows through until the issue is fully resolved. Her commitment to service and customer care is truly commendable.
June 27, 2025
Google Public Storage Ashley King
The manager Veronica is AMAZING. She goes above and beyond when it comes to customer service. I can honestly say it was a pleasure working with her. When you go to the store, she is most definitely the person you want to work with. Her kindness truly made my day.
June 20, 2025
Google Public Storage Shanetara Thomas
Affordable and convenient for me to storage my stuff will recommend LuLu
June 19, 2025
Google Public Storage Elizabeth Frausto
Lulu was so helpful with answering my questions about the storage spaces and how I can best fit everything!
June 19, 2025
Google Public Storage Kasey Wafer
Lulu was a great help! I will refer her to all my friends and peers. Great work Lulu!
June 5, 2025
Google Public Storage Lucinda Knight
Veronica is amazing!!! She was so helpful and walked me thru the process of renting a storage space. I have never done one before! Veronica is a breath of fresh air to this business!! I highly recommend renting from this location!!
May 23, 2025
Google Public Storage Shonti Johnson
Veronica thanks for being patient with all my questions. You and your team are amazing and really keep the property clean.
May 23, 2025
Google Public Storage Marquis Starling
Veronica thanks for being very informative
May 23, 2025
Google Public Storage shon
Veronica thanks for helping me chose the best storage.
May 22, 2025
Google Public Storage J.Dawn Cunningham
May 22, 2025
Google Public Storage Gail Epps
Veronica is amazing
May 22, 2025
Google Public Storage David Smith
Veronica the lady in the office showed me where to put my stuff and was very nice.
May 18, 2025
Google Public Storage Miamia
Veronica at this location was awesome and displayed excellent customer service.
May 2, 2025
Google Public Storage Ms Davis
Absolutely outstanding customer service from Ms. Becky, Veronica, and Lulu! They went above and beyond—literally walking and showing the different size options so I got the best value for my money. Their helpfulness with the App was matched only by their genuine smiles.
April 30, 2025
Google Public Storage Milagros Rodriguez
Veronica has been very helpful during a crisis I had. She went above and beyond to help me get in my unit. I was going through some personal things and her smile and willingness to help made my day! We need people like Veronica in this world. I am so thankful! Definitely will refer friends and family to her location.
April 27, 2025
Google Public Storage Moni Soto
*update! DM called me and after so long!! We discussed what happened and he went out if his way to try and make things right!! Just being heard and having someone understand, meant a lot, reason for 5 stars. Thank you! This location is never open, no one is ever there, the lady I spoke with today after being transferred by customer service said she works 2 locations. This location is always closed and they never answer the phone. You leave a vmail, they won't call you back. So if you can't get a hold of anyone in office or over the phone how are you supposed to manage your account?? My whole argument.. They auctioned of my things my I lost my stuff cause of this and lack of communication. Nevee new when it happened.. Spoke to a rude lady who wouldn't let me get a word in and just kept yelling "your stuff is gone, gone! I called your number multiple times, they don't call..she said nothing I can do about it, but then asked me what my unit number was, so she wasn't even looking at my acct, was just speaking, and ugly attitude cause she got frustrated with me, wouldn't hear me out, then said she had customers to tend to and hung up the phone on me. Negligence. My next step mis to contact an atty, because I fee proper protocol was not followed with office being closed and no one ever being there to assist customers with their accounts. Even now, currently office is closed and empty. As I'm parked out here. This location does not care.. you will lose your things because of their negligence.
April 23, 2025
Google Public Storage Doris Dancer
Thank you Ty for contacting me and I thought Customer Service was dead. I appreciate you funding my deposit and a credit. I have to say that you change my opinion I will continue do business. Public Storage NO Customer Service. My last rental I wasn’t happy with the way the unit look it was outside to me not a safe neighborhood so I canceled it on the same day I booked it and they would not refund my $29. They wouldn’t even call me back.
April 18, 2025
Google Public Storage Audra Beard
Veronica really too care of my storage needs with professionalism, very nice and accommodating
April 10, 2025
Google Public Storage Nancy Martínez
Verónica fue muy amable y paciente al darnos la información para alquilar un espacio, gracias a su amabilidad fue que decidimos alquilar el espacio.
April 1, 2025
Google Public Storage Linda Carroll
March 23, 2025
Google Public Storage Rosemary Ludovico
Lou Lou was awesome and accommodated my needs. ❤️❤️❤️❤️
March 12, 2025
Google Public Storage Duna Cain
Omari , Thank you for Great Customer Service!!!
February 25, 2025
Google Public Storage Paulina Wilkerson
Love love love Lu customer service A1 will recommend to all my family and friends!
February 24, 2025
Google Public Storage Guss General
Outstanding Customer Service received from all 3 members of the A Team. Communication and Resolution to say the least was Superb as well. Above and Beyond, is my honest experience encountered. Thanks All. Guss M
February 24, 2025
Google Public Storage Dylan Comeaux
Lulu at Public Storage is amazing! She greeted me with a big smile and was super friendly. She helped me figure out exactly what I needed and made the whole process really easy. She knows her stuff and answered all my questions without making me feel rushed. I felt really comfortable leaving my stuff there because of how professional and caring Lulu was. If you need a storage place ask for Lulu.
February 10, 2025
Google Public Storage Rachel Mendez
Very nice helpful and
January 28, 2025
Google Public Storage Kaleb Hawthorne
I would like to recognize and give kudos to Lu Lu for the outstanding customer service that she provided. She was very helpful and knowledgeable about the storage rental process. She was there, on site, to answer any questions or address any issues that I had. Thank you Lu Lu!
January 18, 2025
Google Public Storage Jan Vinius Tronco
Lulu helped me with my storage and explained everything. She was very patient with me. She gave me a unit I needed exactly!
January 18, 2025
Google Public Storage Delecian
Don’t rent here. I pulled up to get some belongings from my unit and some other customers told me that no one can get in because none of the pin pads work. None of the lights are on, pin pads don’t work and there are no stairs to the upstairs units. SO, the attached photos reflect just that. There is NEVER anyone in their office, the elevator always smells rancid, and there is no way to speak to an actual person. A mess. Simply a mess. 0/10 would not recommend and whoever runs this shack should reconsider customer service or business. Edit/update: After further consideration since the manager of the facility reached out to me so promptly to rectify the situation and to update me on the status of the property, I have changed my review to 5 stars.
December 11, 2024
Google Public Storage S Maktari
Desi was awesome - she was super accommodating and thorough. Happy with my new unit.
September 25, 2024
Google Public Storage Ieisha Crouch
I came to this store undecided on which unit i needed for my items, jennifer was happy to assist me she was patient and answered all the questions i had i was very pleased with her level of communications she waited and helped me in every way possible the store was very clean and the other staff was very friendly as well i will always recommend this location.
July 20, 2024
Google Public Storage Trystan Rojas
Krystal was an amazing help! Thank you!
July 3, 2024
Google Public Storage Zema Nicole
Desranae is amazing
July 2, 2024
Google Public Storage Christine Lambe
Becky is such a delight! She called me to follow up on my interest in getting an additional storage unit. She helped me get one close to the unit I already rented. She helped me with directions to 3417 N. Beltline Road in Irving and processed my payment as well as updating my online information. I am so grateful!
June 29, 2024
Google Public Storage denise strickland
Desrenee was AWESOME, she was very kind an helped me very much. Place was very clean!! 10 out of 10!!!!!
June 20, 2024
Google Public Storage Keyshun James
Desi was a bigg help made my moving situation thank you so much
May 9, 2024
Google Public Storage A Cisse
I got assisted by the front desk lady name’s Casie. She was very friendly and nice. She take care of my rental to the best and I am very happy with her. Thank you for all of you and may God bless.
April 25, 2024
Google Public Storage Shondreka Davidson
I just love Casie!! Her customer service is always exceptional as well as professional and she is always helpful and will go above and beyond for her customers!! I had a wonderful experience with her! Casie ur the BEST!! ❤️❤️❤️
April 23, 2024
Google Public Storage Monica Lewon
Ok
March 29, 2024
Google Public Storage Augustine Olobia
So helpful and professional. Awesome customer service
March 29, 2024
Google Public Storage Joe Potter
September 1, 2023
Google Public Storage Patty Aguirre
Came in recently Vanesa assisted me and made the whole process easy and fast. First time renting a unit and she was able to answer all my questions.
August 30, 2023
Google Public Storage Dayzha Stephen
Desrenee was very helpful over the phone answered all of my questions and helped me get a storage quick and easy
August 28, 2023
Google Public Storage Nahomy Freijer
That white girl up there was so nice
July 26, 2023
Google Public Storage Elida Garcia
Wow Monika was amazing since coming to the property she help me out and was really patient and helpful thanks Monika
July 23, 2023
Google Public Storage AJ Mckinney
Monika was amazing, she was so helpful! She listened to what I needed and made It super convenient. So thankful for her amazing service! Thank you girly!
July 17, 2023
Google Public Storage Deis “Anonmyous Cat” Lover
Front desk rental representative Misty knew how to handle the business efficiently , very friendly , and helped our transferring process quickly when we needed an upgrade . We were not there a long time and she kept it simple .
June 12, 2023
Google Public Storage Ex Rey
Ran into some issues on the move out day. Ty went out of the way to have it resolved
June 3, 2023
Google Public Storage Bernard Meyer
When I came in I was already comfortable with storing at this location. Tamar was handling a customer on the phone and was very kind. When she got off she gave me the same energy and helped me find the best unit for me. I did not plan on moving in yet so she saved me time and money explaining erental. She is great you should store hear over the other locations.
June 1, 2023
Google Public Storage Janet Oyier
Tamar was very helpful for my first-time storing, i would recommend to anyone to store with her!
May 26, 2023
Google Public Storage Tayvone Taylor
Passion was very helpful and nice
May 22, 2023
Google Public Storage Kimberly Anderson
Passion was very nice and helpful
May 21, 2023
Google Public Storage Kendra Wills
Passion was very nice and friendly
April 15, 2023
Google Public Storage Tina Charles
Misty has excellent customer service and excellent problem solving keep up the great work!
January 16, 2023
Google Public Storage Kelly Fullen
Passion is a very cordial and nice person with a very outgoing attitude.
January 4, 2023
Google Public Storage maurice Smith
Passion the new store manger had it smelling good and there and she was very sweet
January 3, 2023
Google Public Storage Peguy Mayembo
Passion have very good customer service
December 20, 2022
Google Public Storage Efrain Rivera
December 7, 2022
Google Public Storage Misty Fivecoat
December 2, 2022
Google Public Storage Cynthia Gomes
Denise help me and the customer service was excellent!! The level of knowledge was very helpful in assisting me.
December 1, 2022
Google Public Storage GiannaM H
Denise was so nice and very kind and helpful with get my needs take care of today
October 3, 2022
Google Public Storage Marie King
Everett was the best and very knowledgeable. He was helpful in getting me a good storage.
September 26, 2022
Google Public Storage Margaret Harris
September 19, 2022
Google Public Storage Franklin Guzman
Everett was amazing, very friendly and all around helpful, it’s was a pleasure dealing with him, am very grateful
June 6, 2022
Google Public Storage Taj Amin
Misty is highly professional, very helpful.
May 25, 2022
Google Public Storage Eric Kumadey
January 12, 2022
Google Public Storage Armet Beal
Was awesome and made sure got ever deal possible. Great and friendly service at its finest!!