Public Storage Self-Storage Units at 3501 Country Club Road North, Irving, TX

Xavier was so kind and sweet he helped me use the kiosk and was very understandable and patient definitely recommend this place!

I love the self service kiosk, it was easy and I was able to catch one of there many specials for choosing storage with them. Love love love Public Storgae

Very clean storage. Management on site is very helpful. Never have to worry about my belongings.

Not a great experience for us. All virtual help desk. You have to push a button and wait god knows how long for someone to get on the screen. Got forbid you have an issue here it’s hell even talking to some one and the unit you get online may not be the same when you get the key.

Vanessa made the process easy and went above and beyond to make sure everything was sorted out. Highly recommend public storage. Loved the service and professionalism.

Misty was very helpful and great customer service.

I’ve had a storage for 4 years never missed a payment and just got an email saying I moved out which was a stressful situation, obviously, but Ty and Tanya moved mountains and took care of the situation immediately!! Ty even took care of my storage for this month, which I didn’t expect at all, and I’m so appreciate! My stuff is fine and I couldn’t be happier to know my stuff is safe with people that care.

I representative by the name of Misty assisted me with my account and she was very informative, professional and just an all around awesome individual!

Self-service property.

If your going to get a storage get a storage with atleast a human bystander at the register. trash service payed the month which is $60 cash and still got charged another $60 on my my card which they made autopay and they didn't want to help me they kepted telling me it was getting credited to my account but I have not seen a penny last time I get this storage I'm not going to be paying 120 for a box which I had already payed the monthly ya just be careful were ya put yalls money at

Make sure to cancel within the time frame or they'll charge you an extra month regardless if your unit is vacant.

Misty was the best help me with my storage issue!! Highly recommend to talk misty!!

I was there at 7pm and the lady was so sweet she literally drove with me to atherosclerosis store open it for me and sold the merchandise I have never seen such a services I would give her 100 star

This is an unattended location. I believe you can rent a unit and pay here as well. Personally I pay online.

I put in a reservation for a unit and they gave it away. So instead of calling me and saying we gave your unit away like a professional would I didn't find out till I got there with all my stuff

Quería saber si hay storage para dejar guardado un carro

Safe and secure. On site monitoring and live in gate keeper.

Krystal was great

Amazing customer service from Shannon!

Shannon is the greatest bent over backwards to help.

Ana is very friendly and professional she is always ready to go out of the way for the customer thank you.

Ana great customer service

Ana very professional

Ana very friendly customer service

My things have been here for a couple of years and they remain pest free! Kudos to this location!

Poor customer service

La mujer es muy amable

The house next to it is my home and i love my mom that works in the place next door from my house also my big sister died and she worked at this place so i love it

Muy. Ordenado. Y. Limpio

Miriam and Everett are such a pleasure to work with and make the payment process painless.

Mariam is always so helpful and such a joy to deal with. Good job Public Storage!!!!!

Ana very professional great service

Ana great customer service very professional and friendly.

Several times I have visited this place and most of the times the door is closed during business hours, on some occasions I have waited for more than 10 minutes and there is no worker around.

Great customer service by mrs tania

Tañía help us toda y great service

Thanks for helping me today MRs.Tania

Tania was such a great help today her customer service is fantastic

Tania thank you for your help easy and fast service

Tania has given me such a great customer service since I been renting here

Tammy is amazing! She went above and beyond to help me with payment arrangement to not lose my unit. She also did a super long walk for me 4 times from the office to my unit when I had issues with the lock change and she did it with a smile. She was very personable. She “SNOT” just a hard worker but is so funny too! (When she reads this she will remember who I am)

I have used their storage for several years. I am very pleased. I have never had a problem. Everyone is very friendly and helpful.

Ana y Tania muy amables grnd servicio

Tania was very nice and helpful.

I have not gone to public storage

Ana and Tania good quality great experience. Dream team

Kendra provided me with excellent customer service. She was very knowledgable and was able to help me complete my storage process hassle free. #5StarChicc

Everything is ok there thanks Kendra for helping me vacate

I can in for information and Kendra was very help i be sure to come back when i’m ready

Kendra was very nice and help keep up the good work

Thanks kendra for ur help

Tania gave me a fast and easy service

Tania & Eberett excelente service. Very professional and made things very smooth and easy for me Awesome. Thank you .

Tania has given me a good customer service

Tania heló us today great customer service

Ana is very friendly and professional awesome service

Clean facility friendly property manager thanks mrs. Tania for your help today

Great customer service thank you Tania for all ur help

Very good service

David was an excellent help...!

Tania is always here to help

Tania gave me such a good customer service

The storage property is clean and the office folks are awesome

Tania help and gave us a great customer service

Brandy was very helpful and courteous. She answered all my questions and even helped answer moving and storage questions. Highly recommend using this facility!

Tania was great and helped me with all my questions. Will definitely be storing here for a while. Great service

Good customer service

Great service thank you mrs.tania

Great storage unit but please place some wasp traps around it’s hard to even get into indoor units when 2-3 wasps are hanging around. Edit: bumped from 4 to 5 stars because Jasmine helped me get rid of that stupid yellow jacket. Please get some traps.

Came in at 9 am and Tania was ready to help us even tho they open at 9:30 thank you Tania

Tania helped me out today she did a good job 2nd time I come to rent here because of her good attitude and good customer service

Tania help us out thank you for helping us

Tania gave me a good customer service

Brandy was very friendly and helped me get set awesome employee

Brandy was very helpful and courteous, made the hole process smooth and easy, EXCELLENT EMPLOYEE! 👍😊

Thank you Tania for your service

It was a pleasure a long stressful day to be greeted my a kind, smiling and helpful person. Mirane was very helpful making my reservation, showed me the unit to be sure ot fit my needs. Explained everything to me. I highly recommend Public Storage because of their wonderful customer service. Thank you Mirane.

Tania muy amable gran servicio.

Came in not sure of what I would be needing. Was greeted by Tania as soon as I came in. She is very friendly and professional answered all my questions. She made sure to go over the items I will be needing to protect my belongings when I start to move. Thank you Tania.

Great staff, great prices

Tania was very helpful with making sure we got the storage unit size and online deal we wanted! I appreciate her help and would recommend this location to anyone

Tania was very very professional she went over everything with me show me my unit.

Great customer service and a speedy process!

Payment was easy to make

Great customer service, super understanding and cooperative

Excellent service!

I just got a storage unit here and it's my first time doing this ever David is ever helpful thank you ever much

Great service! This property is very clean and well organized.

Thanks Miriam for everything! Such great customer service!!

Tania helped me out today she is great

Service was incredible!!!!! Tania the associate that took care of me was amazing. She explained agreement in detail , she was fast, patient and a pleasure to work with. I was in and out within 30 minutes, probably less. THANKS!!!!

Tania has such a great customer service always on top of everything

Thank you Tania for all you do to mantain this place clean every time me and my husband are on property your out there doing some type of work also great customer service

Tania gave me a good service today

Tania is great

Tania really came thru very sweet girl helped me in every way she could clean facility

Thank you Tania for all your help very kind

Tania was amazing and helped me complete my application seemlessly I was in and out under 15 minutes. Great place

Tania gave me a good customer service

Tania helped me out today i was looking for a storage and helped me get the best deal she is very profesional i recomend this place to others

Tania the manager is great love her come and rent from her great facility clean n her customer service is great

Miriam took me out to see a space she helped me find the best price and right size. Alicia has smile😊

Tania gave me such a good customer service helped me in all kinds of ways very clean facility

Real good place ,great attention.

Real great and easy!! Plus Tania was so nice , she explained everything to me real good . Great costumer service!!

I love it the worker tania helped me she was so nice and patient with me

The manager Amanda such a great person! She actually cares about her customers and very understanding as well. I love how they contact you and keep you updated on payments or whatever else. But definitely love this location because of the manager.

I love public storage.

Amanda was wonderful! She explained in details to help rent a storage space and is very thorough. Excellent service!!!!

The manager was very friendly and helpful and went above and beyond to accommodate my needs. She gave very detailed information about the facility. I would highly recommend this location.

Mirim, was professional when she attended to me. She was polite in explain things to me

Renting a storage unit was a breeze. Amanda was very friendly and informative.

Why I see my name on the reviews that I never did. Now I can say I got water damage and rats in my storage. I try to trash the stuff the manager man told me I couldn't take the stuff in put it in my house

Went my storage it had water damage and rats . Tried to trash the molded in water stuff in the trash they wouldnt let me. The the manager man told me to care it to my house

Amanda was great

Great service

Personal was great and informing

Property is very well kept. Awesome service. Amanda was very helpful and knowledgeable. As well as pleasing to the eyes. Definitely keep her around.

To whom it may concern I want to give notice to the managers on sites about Amanda and Brandy they both have perfect and excellent customer skills I hope that you guys plan to keep them for a very long time because they are a great asset to your company

Clean units great prices and great employees highly recommend public storage go in and ask for Amanda she will take care of you !!

Great storage unit. Good prices and easy drive up access. Amanda us always nice and friendly.

The manager at this location was absolutely wonderful very knowledgeable and took very good care of us.

Fast and friendly!!! Thank you!!

Amanda A was very helpful...i had a wonderful experience with my visit. Very helpful and a she has a great personality.

My unit broken into..poor security!! Public Storage DID NOTHING to reimburse me of my loss (like several months free rent) since they FAILED at providing a secure facility!!

Atencion al publico, son amables y atentos.

Thank you very much Brandy was amazing and very helpful made it so easy and fast Brandy she is the best thank you

I needed to rent a parking space last minute and called up this Public Storage. I talked to Mercedes B., she was so friendly and pleasant and super helpful. She worked with me and really helped me out. I cant say enough good things about her and my experience. I also want to thank her manager for being so accommodating to our particular situation and needs as well!! If you're ever in the area and in need of a storage unit or a parking space i would highly recommend this location and Mercedes!! Thanks again Mercedes! !!

I hated it you have a certain hour to access your things! And we are not able to use their dumpster that they have on their property!😡 Bad service they had attitudes towards me I would never rent from them ever again! I would not recommend renting from them!

It's awesome here !

It's ok

Thank you for such great service.

Great service

Very clean property. Mercedes helped me very much when I was looking into a storage unit. Fair prices! Would recommend to frie ds and family. Thank you Mercedes!

Mercedes was great. Very friendly and helpful

Me gustó mucho este lugar se ve un lugar muy privado el servicio es muy bueno me atendió un personal muy amable me gustó la atención de mirian se los recomiendo

Mercedes Baggs Rocks! Honest, Caring and Fast. Great Service! Great attitude.

It's really good place recommended and Nicole was very helpful good customer service will definitely come back if I need a storage again

Everett was so nice and took care of all our needs! Great customer service!

Everett was really helpful and had a wonderful experience.

Just got a storage, Everett was very helpful!

Customer service at its best

Mercedes was amazing!

Mercedes is the best! Always friendly and always willing to help even when Im late.

Mercedes was. Very good

Wonder, great attitude very helpful all around person and very understanding

Ana muy buen servicio al cliente.

Mercedes was amazing. The best manager and most helpful person honestly i've ever met. She made sure we got everything we needed .

Mercedez is the best!! Best customer ever!!

Mercedes was an awesome manager

Thanks Mercedes for the quick help!!!! This girl knows her stuff!!!

Love the manager here. Never have to worry about my stuff. She is always so fast to help and makes sure everything is protected properly. She always has 3 or 4 customers in her office at a time but is super quick to get them in and out

Ana and larissa great service

Awesome place, made it very easy. Mercedes was awesome

Mercedes was excellent. Enjoyed working with her.

Alicia was a very helpful customer service rep. Enjoyed her service and will recommend public storage

Mrs. Alicia ....was a great person....with helping with the storage......I will tell others about Mrs Alicia....and the public storage...

Mercedes is great and very helpful!!

Customer service goes along way. Mercedes you rock!

Mercedes is awesome

miranda was really nice and helpfull she is a great worker .

I love this place! I found it online and place a hold because it is close to my place, then I went to check it and Miranda was so kind to walked and showed me the place, I second thoughts about it, she said that is ok, take your time. I went home and talked it with my fam then went back to the storage and get it.

I made reservations by phone and showed up just as the confirmation came through. Miranda was very nice and pleasant to deal with. The price I was given by phone was not properly quoted but Miranda explained all the cost so it was no big deal.

Alicia and Miranda are very nice ladies they had alot of patients with us we are very thankful for that.

Ana is a great help bes customer service i have received in years

I have been a customer of public storage for more than 5 years. The service I get is excellent and more importantly, I feel that my belongings are safe and secure. The staff on Country Club has been courteous to me when ever I call with an inquiry or pay my bill. I appreciate that a lot!

Ana the manager is so courteous and efficient. She is able to answer all my questions. The process for renting a storage unit was so EASY.

Ana most helpful very patient best ever customer servise

Great customer service.

alicia was a GREAT and PROFESSIONAL rep! She handled her business very professional. She took the time to explain to me and go over all details. If any storage should be rented, you should go there! Whoever hired her did a really great job and she is well appreciated. Thank you for helping me and my family :)

Michael was great and informative I was planning on moving soon he let me know what I needed to make sure my items are protected while I store them when I do decide to move I will definitely store at this location

Great experience. dId reservation online. got quick call back from Michael to verify. very pleasant. checked in with Antonio who was very friendly, low key, very complete interview. Antonio showed us the unit, made sure the sIze was what we needed, explained details of contract completely. Antonio seemed genuinely interested in our needs, and giving very good service. So easy. highly recommend this venue of Public Storage. Thanks very much, Antonio.

Alicia was very nice and helpful and took care of all the problems that I had solve them.

Alicia was wonderful. Courteous and professional. She was fast, thorough and knowledgeable. She made my experience stress free!!

Came in to look for a storage they didn't have what i needed but Micheal was able to refer me to a near by location on beltline after going through what i needed first. Thank you for the great service

Thanks bravo Tasha and Ana for all your help with the storage. Great customer service

Great customers service

It is our first time renting a unit at this Public Storage and so far it has been a great experience. Michael, the store manager, is very friendly, approachable, and helpful. The place is clean, but should add another dumpster. The neighborhood surrounding it is calm and quiet. I would recommend it to my friends.

Gracias por ayudar con El esto rage Tasha

Great customer service! I walked in and was greeted by Michael I believe. I asked about a unit to put my things in and he gave me pricing on different units and also explained that they have a covers to cover my items to protect them inside the unit. Overall, I had a good experience with this storage faculty.

Carlos was a big help

Carlos was really nice and helpful.

Great staff a++++ hospitality and extremely knowledgeable

Great personalities & service!

I found storing at public storage on Country Club Rd excellent. Victoria was very helpful when i had a few question.thank you for your excellent service

I am looking into storage facilities before I move next month. I was assisted by Victoria who was more than helpful. She showed me around the property and really helped me identify what my needs are and how she will be able to provide for additional things as well that I hadn't even thought of. Will def be back to rent!

I wish I could remember the name of the woman who worked here. She deserves a medal. I went in to Public Storage because I heard you could get your first month for a dollar and I was broke and I was being kicked out of my home. I should let you all know that the "first month for a dollar" deal is a load, which didn't surprise me. It's a dollar, plus a one-time $19 "administration fee" plus mandatory insurance plus a $20 lock... it adds up to almost $50 for a 5x5. And I didn't have $50. I explained to the nice manager that I didn't have a job and that I was soon-to-be homeless and that I really didn't have the money for the unit but I didn't have the space for it in my car and I didn't want to lose all my stuff. She was very understanding and accommodating. She waived the fee for the insurance and she gave me a lock for my unit free of charge, which I later gave back to her. With her help, the price for my unit was cut down to $20, which helped tremendously. After I had paid and before I left, she also gave me a nice list of places in the area that assisted the homeless. I was really touched by how much she wanted to help and I'm so glad she was there. I would recommend Public Storage on Country Club Road to anyone.

Margaret done a wonderful job for me today and explained in detail what I needed to know about public storage

Margaret was very very nice, knowledgable. all my questions answered completely. recommend her

Great customer service, very helpful, and fulfilled my needs. Alicia was very friendly and polite. Will definitely recommend to family and friends:)

I don't like how you cant access your stuff anytime you choose. If i'm correct i am the one paying for it shouldn't i have access anytime??? But customer service was great. Alicia was perfect help and even though i kept changing my mind she didn't mind walking back and forth and tried to give me the best deal possible!!!!

Great customer service from Margaret , very friendly , helpful and caring. Will recommend to friends and family. Joseph D.

Margaret is very professional and knowledgeable. The process was easy.

I had a wonderful experience at Public Storage. Margaret is very sweet and helpful. Public storage needs more workers just like her.

Margaret is very professional and straight to the point. No surprises with her. I highly recommended using her property. Thank you.

very well, Margaret was very helpful and informative, definitely come back

Margaret is really nice with customer service as well as the property

Iv been here for 8 years and love this location

Margaret is the greatest.

Muy buen servicio , sin problema alguno.

I was assisted by Margaret, she was very professional and thorough with the storage renting process, she left no stone unturned. This was my first experience ever having to rent a storage unit and she made sure everything was addressed, thank God she mentioned the 9 pm lock-in, would hate to have to spend the night (LOL). The property itself is very clean and private with the surrounding wall.

Awesome customer service and Margaret was very helpful with the info on my first rental!

Friendly service today!

First time here... Margaret was wonderful n welcoming. Thanx

Great customer service!

Margret keeps this property up and is very helpful. This is an excellent place to keep storage.

Wholesome and beautiful

Best place to go for boxes. Really recommend it they are really friendly and professional.

This location is just fine

They are a joy to be around especially carmen and margaret

Stef es muy bueno. Gracias

Margret at public storage ways helps me in a timely fashion and is always very respectful

Margaret was very professional!

Very Friendly Ladies

Margaret es muy excelente

Love this property very convenient

Margaret was great service with a smile .

Tamara is very great and helpful I am always happy to see her smiling face

Carmen is nice and very likeable. Never a problem

I was in the Irving area a while back, needed to pay my grapevine unit. Sarah was very helpful and quick when taking my payment.

This was the first time that we ever used a storage facility, and MARGARET made the process quick and easy. The grounds were immaculate and we couldn't be happier. Great service.

Great service. Very helpful. Awesome experience. $1 for first month's rent. Affordable!

Service excellient, didnt take long time to process the paperwork. Manager was very co-operative, even also explain details about renting a space.