Save Impression

Address

4341 Southwest Freeway
Houston, TX 77027

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-390-4029

832-390-4029

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-390-4029

832-390-4029

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 19/mo $38
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Upstairs/elevator
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    4'x5'
    Online only price
    $ 24/mo
    Online only price
    Half Price Sale
    Small 4'x5'
    • Outside unit
    • Drive-up access
    $ 24/mo $48
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Upstairs/elevator
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    3'x15'
    Online only price
    $ 26/mo
    Online only price
    Half Price Sale
    Small 3'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 26/mo $52
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 27/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 27/mo $54
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 29/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 29/mo $58
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 40/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 40/mo $80
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Upstairs/elevator
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 56/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 56/mo $112
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 58/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 58/mo $116
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x9'
    Online only price
    $ 75/mo
    Online only price
    Half Price Sale
    Medium 7.5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $150
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 76/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 76/mo $152
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 76/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 76/mo $152
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 83/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/stairs
    $ 83/mo $166
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 90/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 90/mo $180
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    12'x37'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Parking 12'x37'
    • Uncovered parking
    $ 132/mo $176
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 138/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 138/mo $276
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 144/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 144/mo $288
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 147/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 147/mo $294
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 149/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 149/mo $298
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 168/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Inside unit
    • 1st Floor
    $ 168/mo $336
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 169/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 169/mo $338
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 172/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 172/mo $344
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 183/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 183/mo $366
    Online only price
    Half Price Sale

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Upper Kirby/Greenway Plaza Self Storage Near Rice U.

This Public Storage, located in the Upper Kirby/Greenway Plaza area of Houston, is on the south side of Interstate 69, between Newcastle Drive and Weslayan Street, just east of Loop 610.
The storage facility features indoor storage units with access from an interior hallway, as well as outdoor drive-up units.
This location also offers individual storage lockers for small loads, as well as rental parking spaces for vehicles, boats and RVs, for short-term or long-term storage. A property manager lives on site at the facility, as well.
For the students and staff at nearby Rice University, a 5x10 or 10x10 is a great spot to keep a few extra boxes, books or small furniture items that just won't quite fit the constraints of campus life.
For businesses in the Uptown, Afton Oaks or Bellaire areas, a 10x20 unit is a great way to declutter the workspace by storing excess office equipment, and families in Upper Kirby/Greenway Plaza and the surrounding communities can take comfort knowing all of their belongings are in one place during a remodel, thanks to a 10x30 unit at this location.
With easy access from I-69, I-610 or Highway 288, it's a great location ready to tackle any size storage load in the area.
Public Storage takes great pride in serving this part of the Houston community with excellent customer service and affordable self storage options.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 367)

February 26, 2024
Google Public Storage Nkeonye Onwuchuruba
Priscilla was very informative and polite. Any questions that I had, she had all the answer's. She was very professional & has great customer service skills.
February 17, 2024
Google Public Storage Peter Doyle
I reserved a spot online and Priscilla called me shortly thereafter. We set up a time for me to come by and review the spot. When I got there she was busy cleaning but stopped immediately to help me. She pulled up my reservation then walked me over to take a look at a few options. We agree on the unit then finished off the rest of the “paper work” in a timely manner. Priscilla was upbeat, knowledgeable, polite and efficient. She made sure my app worked properly on my phone and watched to make sure the Bluetooth worked correctly to open the gate. The facility was very clean as well. I couldn’t ask for a better experience. Thanks Priscilla!
February 16, 2024
Google Public Storage Benjamin Glover
I just rented a space there and Ms. Priscilla (the manager) is the best. She was so courteous and made the entire experience very positive. I look forward to being a customer for a long time.
February 12, 2024
Google Public Storage Michael Holloway
Had a couple different storage units in town and found this place to be incredibly convenient. Very easy to drive up to all the outdoor units. They have large size which is what I was looking for so a nice 10 x 30 very clean wonderful front office staff Priscilla and Natani are very helpful. Highly recommend this facility.
January 25, 2024
Google Public Storage CarlV
Priscilla is very helpful, and true to her word!
January 23, 2024
Google Public Storage Brandy Barnhart
Pricilla is awesome! She was professional and very helpful. I highly recommend this location
January 18, 2024
Google Public Storage Caydden Williams
Priscilla was great with showing me different unit sizes.
January 4, 2024
Google Public Storage Karan Johnson
Priscilla has been the best on site manager we have ever had. She is always available whenever there is an issue. The property recently went through an upgrade on one of the elevators and Priscilla was very helpful in gaining access while the repairs were being done. The property is always very well maintained! Priscilla makes this location one of the best!!
December 28, 2023
Google Public Storage Amire Shallerhorn
I recently used this storage facility, and I'm impressed by the excellent service and security measures they provide. The facility is clean, well-maintained, and Pricilla is friendly and helpful. Access to my unit was convenient, and the pricing was reasonable for the value offered. I highly recommend this storage place for anyone in need of a reliable and secure storage solution.
December 27, 2023
Google Public Storage Will Rice
There are two security gates to the property. The entire time I have been renting, I have never seen either of them closed. Clearly the mechanism is broken and has been broken. Each time I talk with the managers they say it will be fixed soon. Why would I pay to store my property where it can so easily be stolen? The managers park their cars adjacent to each other in the aisle instead of at the office parking. They block the isle so that n trucks or trailers can get through. I had enormous difficulty inching through trying not to damage their cars that were so inconsiderately parked. They force you to buy their padlock and force you to use the app. When I tried to cancel my rental it was a huge ordeal.
December 24, 2023
Google Public Storage R.0
Worst storage unit ever . I went to go into my unit and the storage door won’t even open . I will be in contact with management for a refund .
December 22, 2023
Google Public Storage Ryan Bartram
Pricilla is amazing and very helpful!
December 19, 2023
Google Public Storage Robert Dillon
I called in to compare some prices and Ms.Priscilla was very nice and helpful,great customer service she deserves a five star rating…
December 5, 2023
Google Public Storage joy griffin
I was treated politely by the manager Priscilla when I arrived but the cost of my storage changed the next day, I was signed up for autopay without my knowledge and charged full price after I was told the first month would be $1. Then, when I call to have this resolved the manager was rude and acted like she didn’t remember me. Suddenly no one takes my calls or has called me back. I would NOT recommend this location. Please look out when booking here and download the app to remove autopay because they will steal your money!!
December 2, 2023
Google Public Storage Quinn Rozzell
They're constantly raising my rent, and the AC doesn't work very well so it's hot in the summer.
November 17, 2023
Google Public Storage Javier Medina
Priscilla is great! Every time I come, I always see her and she's always super helpful when I have questions!
November 9, 2023
Google Public Storage CW Ventures
Probably the BEST MANAGED storage facility in the Country. The property manager Ms. Priscilla is dedicated, energetic, and fully committed to making Public Storage outstanding. She goes above and beyond to ensure that the Property meets her renters' storage needs and could not be more supportive. Rent at this location with 100% confidence that you will have the BEST possible experience. FIVE STARS for Ms. Priscilla!!!
November 9, 2023
Google Public Storage Randy Bowen
I have been very happy to have found a local storage facility that cares about its customers. Ms Priscilla, the property manager, has been wonderful in assisting us. I look forward to working with you - thanks!!
November 2, 2023
Google Public Storage John Stevens
Trash customer service. The manager is very rude and comes off as educated as a 1st grader. I guess the job isn’t high paying enough to get someone who has some patience and intelligence in that role! Save your money do not go here!
October 13, 2023
Google Public Storage Chrisp Park
I had an extremely good experience with Priscilla! She was very knowledgeable about everything, and very swift and efficient. I could not have asked for a better customer service experience nor a better welcoming. Thank you
October 9, 2023
Google Public Storage Lyndonne payne
Priscilla was awesome kind specific and very friendly and thorough....great customer servive
October 5, 2023
Google Public Storage Sipakna Garcia
This storage place is in a very convenient area close to downtown and very cleanly kept and Ms Priscilla is very nice and always very eager to help with whatever you need
October 5, 2023
Google Public Storage Natasha Devereux
Priscilla the property manager, is absolutely an amazing person! She is so kind and helpful and able to address your needs and find the right space for you. Meeting her, and knowing she is in charge of the property gives me a sense of security and easy. Couldn't be happier with may experience.
September 18, 2023
Google Public Storage stacy brooks
I came to this Public Storage & she treated me with so much respect & concern. I would definitely recommend this Public Storage to my family/friends
September 12, 2023
Google Public Storage Brittany Williams
Pricilla was so attentive. She was positive and made me feel comfortable coming into the shop.
September 11, 2023
Google Public Storage Merlys mcgraw
Priscilla is doing Excelente work help me in many different ways to find the best storage and the best price she was my angel and my way
August 14, 2023
Google Public Storage Dana Walker
Ms Priscilla is very helpful with all needs for a great experience. This has been the most helpful location with her providing great customer service.
August 1, 2023
Google Public Storage Lewis Williams
Love the convenience of this storage space, but I especially love Ms. Priscilla. She will literally do whatever she can to help you. One of the sweetest people ever.
July 26, 2023
Google Public Storage Woah Na Co
10/10 on Customer service,Cleanliness,Helpfulness . I would recommend everyone to this location Priscilla Westbrook have good service
July 20, 2023
Google Public Storage Paola Cruz
Been here since about 12 Noon and it's 2 and she's still not back from whatever she's doing drove all around the property and walked inside the buildings she is no were to be found and I have to change the lock on my unit this is bad business to have a manager like that. Update: storage said open so it should up been open.
July 18, 2023
Google Public Storage charles steen
The public storage on 10200 s main is A-1 the young man Darius went above and beyond the call of duty. All the employees are GREAT.
July 4, 2023
Google Public Storage Jonathan Woelfel
Highly recommend this storage area. All storage places seem to be the same but what sets them apart is their staff and Priscilla is the best!
June 28, 2023
Google Public Storage Carrie Romero
Ms Priscilla was very helpful in showing me around different units. Her customer service was amazing and she made something I was dreading very smooth! I highly recommend this location!
June 12, 2023
Google Public Storage Kenda S
Fantastic service! Priscilla is absolutely amazing! Went above and beyond to see my needs were met!!
June 12, 2023
Google Public Storage Michael Murray
There are almost never carts/dollies available to use. The doors to the building are typically locked for no reason. The AC in the climate controlled buildings don't work well during the summer. I get a warning for leaving just minutes after closing time. My price has increased double since I first started renting here. I don't recommend using this facility unless you're planning on short term storage (less than 3-6 months).
May 25, 2023
Google Public Storage Jemine Oakes
We went in ready to spend over an hour setting up an account (from past experiences) and wow, we were pleasantly surprised. Ms. Priscilla took care of us, very friendly and explained everything to us. It was so easy and so quick. She completely changed our perspective on storage units and rentals. So thankful for her kindness and service.
May 12, 2023
Google Public Storage Delton Williams
I stop by the property to view a space and Priscilla was a gem helping me out answered all questions I had you will be seeing me soon Priscilla
May 4, 2023
Google Public Storage Robert Cowan
Amazing experience! Priscilla, the manager, was incredibly helpful throughout the check in process and answered all questions we had. Facilities were clean and well maintained, with plenty of space to bring items in to get into units, even in the indoor storage area.
April 29, 2023
Google Public Storage Genivaldo Mambo
No dolly’s available. Would not recommend
April 17, 2023
Google Public Storage Arthur Nichols
Mrs. Priscilla was excellent and professional with and obtaining access hours.
April 17, 2023
Google Public Storage Tracy Stone
Crystal has been very responsive to questions and helpful in accommodating our requests as we've had to make a few adjustments to our schedule. Thank you!
April 8, 2023
Google Public Storage LionEl Aeulous
I Appreciate The Professional Enthusiasm Ms.Priscilla. Brought To Our Conversation. She Helped Me With Everything I Needed. Thank U So Much Ms.Priscilla For All Yout Help & Outstanding Customer Service!
March 22, 2023
Google Public Storage Candice Elliott
It’s ridiculous that you can’t access storage unit after 6pm or you WILL get stuck on premises and have to call police. No one accommodates or tries to help u make arrangements for an exception to those hours. these reviews all seem suspicious and pretty narcissistic. I’ve never heard that many ppl mentioning 1 person over and over. It takes a good team to run a business not just 1 person. If that 1 person hired some good ppl to help then I can respect it more.
March 21, 2023
Google Public Storage Dominic Ybarra
Ms. Priscilla is a lovely woman who made my experience so much better. Been going through a move and her energy and mood made my day. She ensured that I got the storage unit I wanted and talked me through everything I would need to know about the transaction and having a storage unit.
February 22, 2023
Google Public Storage Cesat Garcia
Very professional and friendly , Thank you Priscilla for helping me out today
February 1, 2023
Google Public Storage Carolina Sarkisyan
Priscilla was an amazing help when it came to my move and getting me situated with my unit
January 30, 2023
Google Public Storage Keon Jones
The customer service is great here. Priscilla is amazing! She made it very easy for us to get our unit and helped us to get the best possible rate.
January 23, 2023
Google Public Storage Simeon Nichols
Pricilla was a great help with getting me set up in multiple units for my growing business. Quick to answer phone and or return messages.
January 21, 2023
Google Public Storage Joe Pat Clayton
The location is great and Priscilla was very helpful in finding the right spot for my needs.
December 30, 2022
Google Public Storage Skii Xann
Clean facility. Priscilla was friendly, professional and knowledgeable. It was apparent that she took great pride bin her role and it showed.
December 26, 2022
Google Public Storage Chris Kiick
Priscilla the property manager was very helpful and friendly. Made me feel good about doing business here.
December 23, 2022
Google Public Storage Shataria Williams
I wanna thank Mrs. Priscilla for all her help. She was amazing. She helped me find the perfect size boxes in this cold weather. Very professional and nice. Thank you so so much for your help..
November 30, 2022
Google Public Storage Kamira Lasalle
Pricilla is a great representative of public storage customer service. She is very helpful and informative. She is very professional. She made the transition very smooth.
November 18, 2022
Google Public Storage Good Buzz
Location was great for me and Priscilla was super helpful. She seems to be the only person running the show and as a result she's constantly on the phone or dealing with customers. Given all that she has to juggle, she went out of her way to be patient with me and help me find the perfect unit.
November 16, 2022
Google Public Storage george e salasar
November 10, 2022
Google Public Storage Ariana Rios- Lobo
Amazing service and price. Priscilla is so kind and took amazing care of us! Very thankful for her
September 29, 2022
Google Public Storage Sofia K
I have two units on the property and haven’t had any issues in the two years I’ve been a customer. Thank you Priscilla for all your help!
September 29, 2022
Google Public Storage Sofia V
Thanks Priscilla for your help moving in. You’re the sweetest.
September 1, 2022
Google Public Storage SaVility Jones
Had a great experience with Mrs Priscilla. I came in for some boxes and she was really helpful on which sizes I needed. Definitely recommend this location.
August 25, 2022
Google Public Storage YNIC TV
Great service ms.Priscilla made it fast & easy for me. Thanks so much ❤️
August 24, 2022
Google Public Storage Brandy Olivier
Priscilla was great I love her customer service.
August 10, 2022
Google Public Storage Roshounda Ross
Great customer service priscilla westbrook haven’t felt welcomed in a while with the world we live in you never know who you are meeting will And promise to return😄😄😄
July 30, 2022
Google Public Storage Jazaria Denee
Mrs. Priscilla was a delight to have assist while I was there, it was definitely not a hassle and she kept it quick.
July 30, 2022
Google Public Storage Luh Jazzy
Came in to buy boxes for my current move and mrs. Westbrook’s was very polite and helpful, made it quick and was out super fast.
July 30, 2022
Google Public Storage Gregory Jacquett
The lady Mrs. Priscilla is awesome called about unit's and everything I need she went step by step now if I move that's where I want my furniture Thanks
June 30, 2022
Google Public Storage Cameron Crenwelge
Priscilla GETS IT DONE. Over the course of three days, I switched units 3 times due to the miscalculation of sizing (my first time storing goods so 100% my fault). Priscilla went the extra mile to make sure that everything worked out. Big thank you!
June 25, 2022
Google Public Storage Jatavon Henson
Priscilla was by far the most helpful and pleasant.. She is very warm welcoming and nice.
June 22, 2022
Google Public Storage Joseph Paul
Mrs. Priscilla Westbrooks is the BEST !! The Greatest customer Service EVER.. She gave me them Back- Home vibes. Couldn’t have went to any other Public Storage..HIGHLY RECOMMENDED ‼️ 🗣The Best in Houston HANDS DOWN..
May 15, 2022
Google Public Storage Grant Jackson
Super friendly staff. Priscilla was delightful!
May 5, 2022
Google Public Storage Dominic Mayon
Priscilla was of great assistance..I appreciate her hlep
April 30, 2022
Google Public Storage Bridget Arzu
Ms. Priscilla was a great employee, very nice and helpful.
April 30, 2022
Google Public Storage Calvin Lee
Mrs.Priscilla Westbrooks is the best help she makes renting with public storage so easy!!!
April 23, 2022
Google Public Storage Carolyn May
The lady was extremely rude for absolutely no reason, and proceeded to loudly talk about the extremely brief interaction i had with her, on her headset. Extremely disrespectful, please find a profession where you don’t have to deal with people.
March 31, 2022
Google Public Storage Miguel Lee
Priscilla is very helpful and she smiles during busy multitasking
March 1, 2022
Google Public Storage James French
February 14, 2022
Google Public Storage John Livesay
Alicia LeBlanc was the best representative I can imagine!! She was helpful, skilled, pleasant, and interesting. She volunteered helpful ideas, and tried extra hard to make sure I was happy. She was also has a very interesting and engaging personality! She is an A+ employee, but she has ambitions to do greater things. Keep her as long as you can. She is a great asset.
January 4, 2022
Google Public Storage Vivalajayla
This property is amazing! Alicia was so helpful and understanding when I had a thousand and one questions about opening a storage unit. I will recommend this property to anyone!
December 16, 2021
Google Public Storage Trustedyby Tori
Went to rent a unit at location and Ms Priscilla was a big help at understanding the process and making the transaction easier
November 29, 2021
Google Public Storage Dylan Garza
Priscilla was amazing, helped me find a suitable storage unit and saved me money! Ask for her and she’ll give you the best customer service.
November 21, 2021
Google Public Storage Tammie Williams
Dependable
November 11, 2021
Google Public Storage Dena Rendon
GREAT Experience! Easy and quick reservation online, and on site manager Priscilla was incredibly kind, efficient and very helpful! We can't thank Priscilla enough for such a great and seamless experience!
October 19, 2021
Google Public Storage Trip'n with the Browns
October 15, 2021
Google Public Storage Dontreal Williams
The best Public Storage place I ever been to hands down and they are so nice love it…..
September 28, 2021
Google Public Storage ang3lxna
Came in to buy boxes today and Mrs. Prisilla was very helpful
September 6, 2021
Google Public Storage Bryan Branch
August 29, 2021
Google Public Storage Asif Waheed
Hardly you will find someone in their office. If you try to call most likely it goes to their remote answering service.
August 13, 2021
Google Public Storage Kyra Elise
August 11, 2021
Google Public Storage Angelina Jackson
I went to purchase some merchandise and ms.priscilla was very helpful. Recommending this location to all of my friends and family.
August 9, 2021
Google Public Storage Sean Curtis
Keep putting the price up and up all the time
July 26, 2021
Google Public Storage Rosta Velly
Thanks Mrs.Priscilla you’re always a great help
July 12, 2021
Google Public Storage Tiger
Access hours are terrible. 6am-6pm is kinda a joke... If you work an 8-5 this place doesn't work. Doesn't work for most people. Would change my rating if access hours were different.
June 28, 2021
Google Public Storage Jenny Cappellani
Access is really limited to during the work day. If you don’t want to move your stuff midday in the heat you may want to find a different storage facility. Update: management called and explained this was a temporary change due to Covid. Management is always friendly here and attentive. Here’s hoping we see extended access hours again one day.
June 15, 2021
Google Public Storage Jose Castillo
June 2, 2021
Google Public Storage Aaliyah T
Priscilla was very helpful at this site. She ensured to accommodate me as this is my first time using a storage unit. She answered all my questions and kept in contact with me while out of town. Priscilla cared about my experience here at Public Storage. She is amazing at her job.
May 30, 2021
Google Public Storage Reinaldo Soto
May 27, 2021
Google Public Storage Angie Archield
Thank you so much Carrie for your Professionalism dealing with the situation at hand and figuring out the solution to the problem. It was a pleasure working with you and resolving the situation. Most individuals will only listen to respond but not listen to understand the situation. That is the type property manager needed.
May 21, 2021
Google Public Storage Clarence Miller
Not good help when they closed
April 10, 2021
Google Public Storage Dan Berggren
Had a great experience. Never had any issues accessing the property and Pricilla was very helpful.
April 9, 2021
Google Public Storage Namhoon Kim
I visited the office for upgrading my storage. Priscilla was very helpful and so kind. She helped me find a better storage for me . That place was not just a storage but a home because of her helping. Thank you, Priscilla !!!
March 11, 2021
Google Public Storage Lindsey Beck
Little lady who helped me today was awesome!
March 2, 2021
Google Public Storage Kyria Williams
I reserved a unit online last night and I went into the office to complete the reservation. Priscilla was very helpful in helping me choose the right size for my storage. She's upgraded my size to the perfect fit! Very satisfied with her services. I would recommend this location to anyone who ask.
February 2, 2021
Google Public Storage Aspen Warren
I am so happy to have my valuables here at this Public Storage property. It’s always clean & I receive excellent customer service! I was helped by Priscilla, Thank You!
January 15, 2021
Google Public Storage Barry Jones
Made a visit to the store to inquire about prices and space. Ms. Priscilla was very informative and nice. I enjoyed the experience of having a property manager be attentive to the needs of the customers. Thank you for the information and the time.
December 31, 2020
Google Public Storage Brooke Manjack
November 28, 2020
Google Public Storage Gayle Greenwood
I want to brag on Priscilla who is the property manager. She is incredibly helpful and very professional. She is a delight to work with and you are fortunate to have her.
November 9, 2020
Google Public Storage Kyria Williams
Love this site! Employees are very helpful and attentive. And they are always willing to help and answer my questions and concerns. Btw Priscilla Westbrooks is the best and she is extremely funny and helpful!
October 21, 2020
Google Public Storage Horace Reedy
Ma Priscilla was very nice an helpful thank you..
October 21, 2020
Google Public Storage Nicole Kinchen
Ms. Priscilla was very helpful and informative about my move in questions...also very great personality....
September 29, 2020
Google Public Storage BLAKE KARAMBIS
Alexandra and Amelia were so sweet and helpful. I was looking to move friends from another location and they were lifesavers!
August 16, 2020
Google Public Storage Michael Ward
Recently visited to get a unit. Mrs. Priscilla was very courteous. Any questions I may have had, she answered. Initially, I got lost trying to locate the unit on my own. She stopped what she was doing to take me to my unit and reassured me that my stuff was safe. And she was upbeat and polite the entire time.
July 17, 2020
Google Public Storage Cristina Sampson
Rasheeda was AWESOME PATIENT and Very Knowledgable... Pleased with Everything part of this experience...
July 14, 2020
Google Public Storage Ashton Darling
Very helpful! Answered all of my questions!
March 26, 2020
Google Public Storage Karen Nevins
Starting Renting a 10 x 15 for $89 in August. 6 months later to $114. I tried to negotiate for a better rate as they advertise on their website. They said those special rates are for NEW tenants. They dont seem to care about keeping existing tenants.....Specially during these very tough economic times....
March 23, 2020
Google Public Storage Roy Phillips
My property manager Lashaka was very patient and friendly, and she walked me through the terms of service. I expect no issues storing here!
February 18, 2020
Google Public Storage Frederick Cilurso
The Office staff was very friendly and went out of there way to show us around, the location is perfect easy in and easy out, clean and well organized and great security. First class location..
February 18, 2020
Google Public Storage Aaron Lewis
Lashaka and Raine Are really awesome they really care about your stuff and making sure it’s safe when it stored there and also making sure that you’re really happy as a Customer They go the extra mile for their customers and it makes a huge difference
February 15, 2020
Google Public Storage Bonzell Jones
Was well advised an very helpful thanks Monika.....
February 10, 2020
Google Public Storage Harry Babers
This public storage is by far, the best storage facility that I have used.
January 13, 2020
Google Public Storage Eliza Hopper
Lots of availability and at a very low price. Also, they called me after I made an initial reservation to welcome me, which was a nice touch. The issue, though, is that when I called the 832 number on their website to ask if it flooded in Harvey because I wanted to know if I needed to change my reservation to an upstairs unit, Barbara was very nice at first saying she'll first look into availability and then she'd give me the manager's direct number. I said thank you, but I already had a reservation online. She then changed her tone quickly, and said "so you don't need my help then?" I said thank you but no, not for reserving the storage but just to know if it flooded in Harvey. She hung up on me and didn't give me the number. I called back and got Irene who was chipper again until I told her I just wanted to know about flooding. She, at least, gave me the general office number, but when I called it, it went to a weird voicemail. I cancelled my reservation and will be going elsewhere.
January 6, 2020
Google Public Storage Andrew Flores
Lashaka was very helpful to me. Love their energy, thank you ladies
December 19, 2019
Google Public Storage C Movers
I love this location. It’s very safe and secure. I leave my items in my pickup truck bed and I have never had anything stolen. Stephanie at the front desk in the office is amazing, very friendly and lovely lady. Would definitely recommend
December 11, 2019
Google Public Storage Nick Nguyen
Great service lashaka
December 7, 2019
Google Public Storage Destinee Ward
LaShaka customer service was outstanding today! Thanks miss lady
December 7, 2019
Google Public Storage Darrell Wells
Came to make a payment today and Lashaka was so sweet to me.
December 5, 2019
Google Public Storage Jess & Jill
Stephanie was great and facility is perfect for what we needed!
December 5, 2019
Google Public Storage Breanna
Stephanie was a great help and was so patient working with us getting our first storage unit. Thank you!
November 25, 2019
Google Public Storage Mathew Landry
November 20, 2019
Google Public Storage Travis Hearn
Stephanie and Tracy is killer! Super quick k and showed us the unit! Second time here and will continue using you guys!!
November 20, 2019
Google Public Storage Kris Kasson
Stephanie and Tracy are great!!! Very friendly and knowledgeable. I HIGHLY RECOMMEND THIS PUBLIC STORAGE😀
October 22, 2019
Google Public Storage A J
Lashaka was great! Helped me get exactly the size and space i needed. Was very friendly and personable.
October 17, 2019
Google Public Storage Allen Mcelya
I visit the property and it was clean Stephanie did a Amazon job thanks
October 14, 2019
Google Public Storage Ayiana Rocha
Very clean facility! Seeing someone who smiling upon arrival to welcome you is such a nice feeling! Thanks Lashaka for helping me today such a great place
October 12, 2019
Google Public Storage Katie King
Came to make a payment and the way Lashaka asked me was everything going good really meant a lot, especially when you're having a bad day! Just thank you
October 12, 2019
Google Public Storage Jacqueline Ruth
Clean property and great service!
October 12, 2019
Google Public Storage lil hot 21
Lashaka had great customer service today!
October 2, 2019
Google Public Storage David Berko
I liked the service attendant she treated me very nice and I appreciate it ms Lashakaa
September 26, 2019
Public Storage Oscar El D La Ford
Can I store a car here?
September 23, 2019
Google Public Storage Laurie Coton
Lashaka was extremely professional, courteous and organized. The complex is spotless and surprisingly easy to enter. It's also really simple to access individual units.
September 2, 2019
Google Public Storage Nic Catechis
Absolutely fantastic customer service experience! Tamika made the lease and move in process quick and easy, while making sure I had the perfect space to fit my needs. Thanks Tamika!
August 20, 2019
Google Public Storage Karen Rutherford
Jenesha was wonderful and very helpful with getting me setup with my storage space
July 31, 2019
Google Public Storage Akaishej
This location is convenient, and very well maintained. Chrystal called to ask if I was vacating my larger unit, and if I would need any additional assistance. She helped me transfer from the larger unit to a small climate controlled unit, and helped me save on fees. Thanks Chrystal!
July 12, 2019
Google Public Storage BJ Viers
I needed a short term rental. The office staff was fantastic. They couldn't have been more helpful! --- before my arrival, while I was there, and when I left. Hope they keep that kind staff !
July 6, 2019
Google Public Storage ramesha allen
Awesome customer service!! Charnele was the absolute best in getting me exactly what I needed!
July 6, 2019
Google Public Storage Nancy Schnell
Charnele was a very big help to me provided me with excellence customer service I wpuld definitely recommend anyone to come and see her
July 5, 2019
Google Public Storage Raymon Sanchez
Amelia is the best, i was in and out without any issues. Best service.
June 23, 2019
Google Public Storage Maria Suchilt
June 12, 2019
Google Public Storage BCF Cheff J&M
Everything is good
June 7, 2019
Google Public Storage nicole woods
Amelia and chanelle are very helpful and keeps the property clean
June 2, 2019
Google Public Storage Elaine Gordon
Amelia and staff are outstanding with helping their clients. They always go out of their way to show concern and care for the needs of the customers. Amelia treats her staff like family and it transcends to how she cares for the clients. Absolutely 110% customer care! The facility is always clean and provides the things we need to access our units. HOUSTON PROUD!!!
June 1, 2019
Google Public Storage Kaylon McNeal
Great customer service from CiCi Thank you.
May 26, 2019
Google Public Storage Juanita Herrera Frederick
Amelia and Alex are FABULOUS! These two ladies have excellent customer service and superior personalities that are very welcoming. The property is very well managed and kept. I look forward to a great experience at this Public Storage location!
May 19, 2019
Google Public Storage Andralaysia
Amelia and Alex were soooo sweet! I got there right at closing, and they didn't complain or have an attitude. I almost expected to be turned away because of the time, but they didn't seem to mind. Thank you guys so much! Excellent customer service. 🙂
May 19, 2019
Google Public Storage Daniel V
Amelia is the best manager on duty
May 12, 2019
Google Public Storage Douglas Fishman
Amelia was fantastic!! Very helpful!!
May 11, 2019
Google Public Storage Regina Taylor
My experience I had with public storage (this location) we absolutely the best customer service experience I ever had an the property manager Amelia Has the best customer service an she made sure I had the best experience she made sure my personal belongings was in a very safe place an I thank you’ll for hiring someone as good as her an for that you’ll deserve more then 5 stars. I really thank you’ll for my experience I will recommend this location to anyone even a stranger off the street.
May 10, 2019
Google Public Storage Evangelia Skaribas
Amelia was the best! Very efficient and polite!
May 10, 2019
Google Public Storage edmund jarveaux
Amelia's Service was platinum plus....Nothing better!
May 5, 2019
Google Public Storage Jake Lesher
Amelia provides excellent service!
May 4, 2019
Google Public Storage Angie Vertti
Brenton was so helpful in helping us move in and showing us better units at a great price! Amelia was awesome too!
May 4, 2019
Google Public Storage Maria
Super helpful for the first time moving in! Everyone was super nice
May 3, 2019
Google Public Storage Nicole Jaiyesimi
Amelia gave me some of the best customer service I have ever received. I’ve used this public storage for 3 years and they have never let me down!
May 2, 2019
Google Public Storage kung Narkcharoen
Brenton and Amelia were THE BOMB!!! Awesome place, awesome people!
May 2, 2019
Google Public Storage Tay Miles
Brenton & Amelia were SUPER HELPFUL! Got me the help I needed quick fast & in a hurry!
April 26, 2019
Google Public Storage Dennis Fetters
April 12, 2019
Google Public Storage Roberto Giulio
Amelia did great and hustled a lot
April 7, 2019
Google Public Storage Edward Pierre
Best one ever went in to get a quote and ask few questions and the property manager Amelia was awesome helped me with all my needs very good customer service skills
April 3, 2019
Google Public Storage Monae Monique
My experience with Crystal was awesome she inform me about everything she answered all my questions I really reccomend you ask for Crystal when you go.
April 2, 2019
Google Public Storage leslie smith
Crystal was excellent helping us with our new unit!!!!!
April 2, 2019
Google Public Storage Benjamin Smith
Crystal made the process of our new unit very easy and helpful. Thanks Crystal!!!!
March 21, 2019
Google Public Storage Deborah Denner
Awesome service! Customer service was WORLD CLASS, like a 5 Star Hotel! Amelia & Brenton should be in the hospitality business!!!
March 8, 2019
Google Public Storage Pedro J Rodriguez
amelia is the great person I so very happy thanks amelia
March 6, 2019
Google Public Storage Bryan Hofmann
Crystal was awesome!!! She made sure that I knew where everything was & she even walked me to the door of the unit & showed how to work everything including the gate. She should get a raise for being a great happy employee
March 4, 2019
Google Public Storage eric sailors
My experience was the best! The customer service was fantastic. Amelia will take care of you. She is very friendly and will make sure you have a smile on your face. Just talking with her puts you in a great mood.
March 2, 2019
Google Public Storage Jose Gallegos
Amelia helped me out so much, very informative, gave me great quotes and overall happy to be a part of the family lol
March 2, 2019
Google Public Storage Tyler Richardson
Amelia is great at what she do! Great customer service I give a her a 10
March 2, 2019
Google Public Storage leelee
Amelia was very helpful and sweet! She was the best!! Thank you so much for all your help! 😊😊
March 1, 2019
Google Public Storage Christian Cooper
Amelia is the best with customer service 😁
February 6, 2019
Google Public Storage shami nezami
Rasheeda is always willing to hear my concern and help with any questions I may have. Thank you Rasheeda for your great customer service. I recommend this location!!
February 4, 2019
Google Public Storage Caroline Powell
Amelia was amazing
February 2, 2019
Google Public Storage Wayland Christensen
Great service, very friendly and more willing to accommodate. Thank you for looking after my stuff for 5 years
January 31, 2019
Google Public Storage BIG D
Great place and great staff
January 17, 2019
Google Public Storage Sujata` Venkatraman
January 11, 2019
Google Public Storage Addy Satija
Amelia and Frankie are very responsive and have helped me out with professionalism.
January 10, 2019
Google Public Storage Andrew zwelling
My experience was too notch and the customer service was fantastic. Amelia will take care of you. She even called me to remind me of payment before I was hit with a late charge. Amazing service and the quality of the place was fantastic!
January 9, 2019
Google Public Storage Erica DeLaney
Crystal and Frankie were extremely informative and helpful. They made sure I had the correct sized unit and efficiently processed me so I was in my unit in less than 30 minutes. The staff at this particular location is wonderful. Do however be aware that you will have to take insurance which will increase your price and that you have to pay for your own lock. This is not well advertised on the website but would be standard across all public storage facilities.
January 5, 2019
Google Public Storage Chrystal Potter
Today I went inquiring on prices and the units and Amelia was very friendly and helpful and took care of all my needs!
January 5, 2019
Google Public Storage Jason Rohena
I need assistance with getting a storage unit in FL and I ended up calling back to Houston and spoke with Amelia. She was very helpful and pleasant. She assisted me with getting a storage unit here for a good move in price and when the representative here tried to over charge me Amelia assisted with the correct price and the representative apologized for the incorrect price quote.
January 2, 2019
Google Public Storage Ryan Glover (Ryan)
December 19, 2018
Google Public Storage David Aguirre
Had a great experience here today. Crystal assisted me with an issue I had paying bill online and helped me with options with my late fees because the website wouldnt process payment online. She took care of it quickly and had me on my way. This place has great service and always takes care of things quickly. Thanks Crystal
December 15, 2018
Google Public Storage dewaiter
Quick and efficient. Customer service was great. Thank you
December 13, 2018
Google Public Storage Bryan Ross
Frankie and the staff are friendly and have been helpful when I've needed it.
December 10, 2018
Google Public Storage macon leiper
Great service and a clean facility.
December 5, 2018
Google Public Storage Keondra Turner
Ms crystal jackson has great customer service an very sweet person an very helpful with renting unit and also offered me merchandise with my rental
November 30, 2018
Google Public Storage Christopher Lemus
Great service. Excellent, attentive staff. Ask for Frankie or Amalia.
November 29, 2018
Google Public Storage Steven Chalfant
Service was always good! Very happy!
November 9, 2018
Google Public Storage Travis Parigi
Awesome service and a great facility. Quick and easy. The property managers are great!
November 8, 2018
Google Public Storage Truvander Woods
I came into the store for a payment and the manager that was on duty Amelia helped me even though my stuff is not at this location. Great customer service. I appreciated it so much because I was on my lunch break and didn’t have time to drive all the way to my location.
November 8, 2018
Google Public Storage Jessica Murrell
This is the best storage place I have been too the young lady in the office Amelia is amazing every time I come to my storage she always asked me is everything ok and the property is always nice and clean she always staying on top of things I just love her!
November 3, 2018
Google Public Storage andreslnm
Frankie was very wonderful in showing us different options. Quick service and great customer service!!
October 25, 2018
Google Public Storage Anthony Joseph
Frankie was very sweet and helpful! Whatever we needed she was on top of it! Great Customer service!
October 17, 2018
Google Public Storage Paul Williams
Crystal was very helpful and informative. Account setup was quick and easy.
October 14, 2018
Google Public Storage Heather Lopez
Moved into a unit there this weekend. Amelia and Frankie were very helpful and kind. 😀
October 1, 2018
Google Public Storage Ruth Sim
We had a great experience with Amelia she was really nice and made us feel comfortable leaving our valuable things in the unit. She showed us where the carts are so we could move things more easily. We recommend this storage!
October 1, 2018
Google Public Storage Eduardo Gonzalez (Elg)
Ms.Amelia is a good customer service
September 26, 2018
Google Public Storage Christopher Kennedy
I want to add to my reviews an additional "Thank You" to Crystal and those people who were on duty yesterday afternoon (9/25/2018). I had just taken delivery of a specialty car at 4341 SW Freeway for storage, and the car arrived with just enough gas to get me to the gate access pad before the gas ran out. Crystal and others helped me push the car to get it out of the way, and I went in my other car to get a can of gas, came back, fueled the car and it started right up. She and others chipped-in to push without being asked. MUCH APPRECIATED! /s/ Chris Kennedy 9/26/2018 Amelia and Michael do an OUTSTANDING job running the facility and taking care of customers---I am a long-time customer and they are best at the business by far. Everything is clean, organized and works as it should. For example, I had mentioned to Amelia that I was interested in renting a second unit at the facility in a certain size, and she remembered my discussion with her and called me immediately when one I wanted became available---often, people will just forget all about you, but she did not and took care of me. I just got through leasing the second unit, and Michael handled the paperwork very promptly and correctly, and also helped me lock up the new unit, etc. While I was there, another two people came in with questions and issues concerning other facilities, and Amelia and Michael split up the workload and handled all three of us quickly. I can't say enough good things about them, and ask that they forward this message to management. /s/ Chris Kennedy
September 24, 2018
Google Public Storage linda g
FIVE ⭐️⭐️⭐️⭐️⭐️ to AMELIA who works at this location 4341 Southwest Freeway, Houston Tx 77027, she was very compassionate, sensitive, understanding and very helpful and attentive to my very personal deep loss in many ways. As for the District Manager, DAVID SPADE to of that location he was very COLD HEARTED and INCONSIDERATE he did not return my call after my deep personal loss when I have been a VERY LOYAL CUSTOMER to that location for ELEVEN AND A HALF YEARS!!!.....That got A LOT OF MONEY, thousands of dollars (2 storages) from me to struggle to keep my deceased daughters things because I did not have space or room for it in my very small one bedroom apartment. I have called him and customer service and they have left him numerous emails with a note of HIGH URGENCY! Still no return call. Shame on him for his inconsideration and unfairness in how he treats his LOYAL customers. How you treat people will come back to you David Spade, treat people the way you would want to be treated. Some day, in some way or another it will come back to you and you will remember me.......KARMA.
September 21, 2018
Google Public Storage Robert Pendergraft
Frankie was great!!!
September 20, 2018
Google Public Storage Savannah Hicks
Amelia and Frankie were great! They answered all of my questions and provided excellent customer service. The only reason I'm not giving five stars is because the storage facility only stays open until 9:00 pm and this causes a large inconvenience for people that work odd schedules.
September 4, 2018
Google Public Storage T. Mann
I came in and Crystal was so awesome. She was so knowledgeable about the products and units. She made the experience simple and quick. Definitely will recommend.
September 2, 2018
Google Public Storage Violet Short
Came in looking for a storage and I was greeted by Amelia with pleasant smile and most of all great hostility , take time out to her my complain for other storage , but she really put he effort in everything I wanted . I told let me see what my husband say , she did not get upset because I did not rent right now . But I will tell friend and family about this location and ask for Amelia they need more like her thank you very much Amelia
September 2, 2018
Google Public Storage revcedmay
Amelia Francis is an excellent manager very detailed knowledgeable, and very informing with regard to our needs during this diffict time of transitioning ....... Thank you for all your help
September 2, 2018
Google Public Storage Bluntiful Purp
My mom have been with public storage for a while the property is always clean and Amelia is very helpful when it comes to asking questions. Amelia has the best customer service!
September 1, 2018
Google Public Storage Tina Hack
I was looking for a storage unit close to my job I went to the location at Newcastle and Frankie was so very helpful and informative I would tell all my friends and neighbors to go use Frankie's storage facility
August 31, 2018
Google Public Storage Steven Monroe
Amelia is a hard worker" she provided excellent customer service
August 10, 2018
Google Public Storage Mary Auzenne
Excellent service from Amelia.
August 3, 2018
Google Public Storage Ryan Rongone
Nice staff and facility. Micheal had a nice sense of humor
July 30, 2018
Google Public Storage Zachary Paneral
Super helpful staff, and a great locaton
July 12, 2018
Google Public Storage Nicole Clayton
Amelia is the best!!! She is amazing and helpful and friendly! Frankie was great too!
July 12, 2018
Google Public Storage Out Tha Mud OTM
Amelia is a fantastic property manager! Wish I come here first before the other companies. Extremely helpful today!
June 7, 2018
Google Public Storage Richard Jackson
Excellent service. Frankie was the perfect guide who was able to keep us out of the 100 degree heat.
June 6, 2018
Google Public Storage Catharyn DiBella
Crystal was helpful and quick. Couldn’t ask for much better.
June 5, 2018
Google Public Storage Peter Alonso
Frankie was really helpful
May 25, 2018
Google Public Storage Gabriela A. Phillips
Amelia and Frankie are very kind and helpful. Im very pleased with their service.
May 17, 2018
Google Public Storage everett blaylock
Manager Amelia was very nice and has a great attitude !!! Thank You Everett Blaylock
May 5, 2018
Google Public Storage Amy Sedano
May 2, 2018
Google Public Storage Lauren Owens
Frankie was very helpful and a joy to do business with!
April 27, 2018
Google Public Storage Linda Gwaltney
Great service here!!
April 15, 2018
Google Public Storage Ryan Cordell
Frankie was very professional and kind. She was patient as I figured out my paperwork, and even waited after hours for necessary forms to be faxed in.
April 15, 2018
Google Public Storage Equilla Cartwright
I was very happy with this location and the service provided. The facility is very clean and well kept. Amelia is very respectful and helpful. I will definitely recommend this location.
April 2, 2018
Google Public Storage troy anaya
Amelia & Frankie where great!
March 30, 2018
Google Public Storage Sammy Soto
Very fast straightforward service. Frankie was very helpful and asked about our specific needs. Will recommend.
March 29, 2018
Google Public Storage Jessica H.
This public storage location is the best in Houston. I am always able to stop by to make my payments and recieve excellent customer service from the manager Amelia. I never have any issues. Thank you for always giving me a great expierience.
March 28, 2018
Google Public Storage Michael Mahler
Great service!
March 20, 2018
Google Public Storage Candice Elliott
This has been the worst facility I’ve ever rented from in my life! Staff is unhelpful and cop attitude when they hav to do anything extra. Don’t try and throw something away bc dumpster is locked! The door to where my unit is has been broken and unsecured and when the front gate was broken! Which took a week! Go anywhere but this location! Trust me! These reviews don’t seem accurate! The positive ones bc ive rented for cpl years and nothing has changed! Finally got the balls to move as of now!
March 5, 2018
Google Public Storage doug bradley
Before you sign a contract DELETE paragraph 18 Dispute to be settled by binding Arbitration and strike that your damages are limited to $5000 Further, demand ALL communication by email or written notice. Therefore they can not say they called you, before they add penaltes, interest, liens, and sell your contents. Beware of the management Amelia and the District Manager, David Spade, I would urge you to look for other storage options, inorder to prevent being threatened, and called and harassed relentlessly, and being billed for services they failed to provide. Also, give notice by CMRR, Email with posted delivery, and FAX with receipt acknowledgement, record all meetings with management, and have a witness with you.
March 3, 2018
Google Public Storage Diane Reina
I worked with Amelia, she was very helpful and polite. I was looking at surface space, I would have preferred it be concrete over shale.
February 20, 2018
Google Public Storage j Alvarado
February 19, 2018
Google Public Storage Rayne
Great location of all I've been to. Thanks Michael and Amelia for the help and conversation. You rock !
February 13, 2018
Google Public Storage †ΔLES FROM †HÊ CRΫP†
I had a great experience here today! Micheal and Frankie were very helpful and nice.
February 7, 2018
Google Public Storage angel alluring
January 31, 2018
Google Public Storage Scarlett Lowrie Hankey
Crystal was very helpful
January 24, 2018
Google Public Storage Oni Ortiz
January 21, 2018
Google Public Storage Amy McCarty
Very friendly and helpful during check in. Answered our concerns about security and access. Look forward to doing business here. However, have yet to see the promised carts for loading and unloading; we brought our own to be sure.
January 15, 2018
Google Public Storage Ciarra Rivera
Great experience, would recommend to others. Micheal was very nice and helpful, showed me and told me everything I needed to know.
January 15, 2018
Google Public Storage Janice Williams
Amelia is really great when it comes to customer service I would recommend anyone to come here she is the best and will make you feel like your at home.
January 5, 2018
Google Public Storage Kyle Kalkwarf
I only gave 1 star because 0 stars option is not available. They increased my payments by 25% less than 3 months after I opened it without telling me. I would recommend staying completely clear of this company and this location. Completely unacceptable bait and switch tactics.
January 4, 2018
Google Public Storage Ken Lee
Service was great. Thanks, Frankie!
December 29, 2017
Google Public Storage CrazyStupid Dad
Great place Both ladies super nice .. Place is extremely clean. Super A+++++
December 23, 2017
Google Public Storage Amanda Vaughn
December 19, 2017
Google Public Storage NoGames
Friendly staff
December 7, 2017
Google Public Storage katerina salvator
Frankie was the best answerd all my questions and took care of all my concerns thank you to everyone up there
December 6, 2017
Google Public Storage Giovanni Flores
They Office people are very nice ..
December 1, 2017
Google Public Storage ian mahar
Amelia really went above and beyond the call of duty.
November 19, 2017
Google Public Storage carlos moreno
I rented a taking space and the manager that was on duty Amelia was very nice and helped me try parking my truck in the parking space. Best customer service I will recommend anybody to come here. Thanks Amelia!
November 19, 2017
Google Public Storage Lauren Bauman
Amelia and Eric were a pleasure to work with! We accidentally booked three different units and they were very patient throughout the entire process. They answered all our weird questions and were very thorough. Happy to be leasing with them!
November 19, 2017
Google Public Storage Jeff
Frankie and Amelia where very helpful assisting me with the proper storage unit. Nice and secured place.
November 5, 2017
Google Public Storage Mr T
Amelia was great! She was very helpful and walked me to two different units making sure that my storage would be sufficient space for my needs. Jessica was checking rates and trying to get me the best one. Two great girls!!
October 21, 2017
Google Public Storage Karen Baker
Frankie was very helpful when trying to resolve an complex issue with a storage that was at her location and my friend had passed. She was very instrumental is getting this resolved. Thank you Frankie for being so thoughtful during this very difficult time.
October 19, 2017
Google Public Storage Ryan Glover
September 25, 2017
Google Public Storage Surik Surikovich
August 31, 2017
Google Public Storage Thomas McConathy
Friendly staff.
August 15, 2017
Google Public Storage Lauren Granberry
RUDE UNPROFESSIONAL woman, ON NIGHT CALL DETAIL with gate security denied help to us as we were stranded on premises and SHOULD BE FIRED IMMEDIATELY. Our family has rented space at this location for many years. Last night my husband, daughter had gone to get somethings out of a unit and pulled up to the gate to leave at 9:04pm but the gate had locked down. We had never experienced this before and were not sure what to do. We called the number on the sign on the gate for help and were told by a woman that the gates won't open from 9pm to 6am...I heard this fact 3 times during our conversation and when told her she did not have to tell me the hours again she rudely said it was the first time she had said that. I gave her my name and contact number and responded affirmatively to the one question she asked about my being a contract holder. Right, so how do we get out of here??????? This woman who claimed to be "corporate" left us on hold until she finally returned saying she would EMAIL the general manager. We asked for a number to call directly or to speak with someone else for help because ....what if the GM doesn't look at emails at this time of night??? She said there was no-one else to speak with....that we could "call the non emergency police" and gave us no direction to call any other Public Storage number or department. We NEVER RECEIVED a call from the "General Manager" or anyone else last night or today...they really could care less if we were stuck there. During this hour we reached out to other family members for help and for a ride home and finally WE HAD TO JUMP THE FENCE and leave our car on the premises. Meanwhile another family member in Austin got on the phone with the Customer Service to help us. "Michelle" with PS Customer service, tried to get us an override number to open the gate but we had already left the property so we drove back.in vain to try to retrieve our car with my husband jumping the fence again but the override number would not work by then. We will be closing our rental spaces from this poorly run place asap. The unconscionable, rude response from the woman with the gate security office for PUBLIC STORAGE who calls herself "Corporate " left us in a dangerous position when there was absolutely no need for it.
August 3, 2017
Google Public Storage Jose Castillo
July 26, 2017
Google Public Storage Courtney Stokesbary
July 15, 2017
Google Public Storage Karen ramos
Cheran gave me great customer service. She took care of me even when I came in close to closing!
June 26, 2017
Google Public Storage Ismael Hernandez
June 17, 2017
Google Public Storage Craig Watson
Great service from Latoya and Cheron
June 13, 2017
Google Public Storage Octavio Zambrano
Chevron provided a great experience and have confidence with properly going over all information and details. Thank you!
June 8, 2017
Google Public Storage Terri Smith
Kizzy was great and helpful when I got my unit!!
June 7, 2017
Google Public Storage Kingtrix Fernandes
The customer service here isn't bad. The only problem is when I used this place they got robbed. Their insurance took care of everything however it wasn't a pleasant experience.
June 6, 2017
Google Public Storage Roxana Lafforgue
Cheron was very helpful and knowledgeable. She gave me great customer service.
May 18, 2017
Google Public Storage lesa lawrence
Kizzy was so helpful and nice. I am so glad we are at this location. If you need a rental you will not be sorry to come here.
May 12, 2017
Google Public Storage ycarla greene
Kizzy, was great. She was very pleasant and professional. She made sure she offered me the things i would need to ensure my stay would be pleasant, while using their storage. Will definately use them again!!!
May 3, 2017
Google Public Storage Shelby Bice
Great customer service from Cheron! She made moving my stuff in really easy!
April 5, 2017
Google Public Storage Mike Barker
excellent customer service today from cheron! if i move back to houston i will be remting a unit here again!
April 2, 2017
Google Public Storage Irving Beo
Wonderful just perfect
March 29, 2017
Google Public Storage Robert Ochoa
Cheron was excellent and made the process easy and quick. I'm glad I choose this location
March 25, 2017
Google Public Storage Doubee bb
Cheron was terrific. Very informative and professional
February 15, 2017
Google Public Storage Paul Hernandez
Went by to inquire about different storage sizes and Cheron and Paul were very helpful and friendly. I was in and out within 30 minutes or less. Thank you guys.
February 1, 2017
Google Public Storage Laqurail Mozee
Had a great experience with Sheron
January 30, 2017
Google Public Storage Kelli Nicole
I've only rented there for one day and it has been the worst, most frustrating experience I've ever had with a storage unit and I have about 5 collective years of storage unit history with other companies. When we went to use the dolly to move our stuff the handle came all the way out as well as the bars on the bottom that are supposed to be attached. The wheels wouldn't work once there was stuff on it, so you couldn't push it AT ALL and you couldn't pull it because the handle would literally fall out. I told the people working there and she said she would find a new one for us, but that people often "steal" them and keep them in their storage units and there's nothing they can do, so tough luck! She also had told us there were two in the building, but I walked the entire building and only found the one. Then she said she would find a new one to put in the building for us, but when we came back 6 hours later it was still the same one. The gate hours are 6 am to 9 pm. After moving stuff late at night we drove two of our cars out the gate at 8:52 pm. A few minutes later at 8:56 pm we used the gate code again so one last car could leave and it wouldn't open. There were five other cars behind my friend. I don't know how many people tried their codes, but none of them would work. Everyone got on their phones and started calling the company as several people had been stuck after hours before and said they would give us an after hours code to use. None of the codes given would work and whoever was on the phone told us to call the police OR leave our cars there and have a friend pick us up and then pick up our cars in the morning. That is completely ridiculous. People were stuck for over an hour. I eventually left with one of my friends since we made it out and I heard from my husband that the police did come and somehow managed to get them out. This morning they called me to check in and make sure I hadn't gotten stuck and then repeatedly argued with me about the time. I know what the time was. I even have a call on my phone from my friend double checking the code because it wasn't working and it was still before 9 pm. The dozen people that were stuck were all completely aware of what time it was. We all have cell phones, it's not like we're setting our own watches and we're a few minutes off. Their system is off and she kept arguing with me about the time.
January 28, 2017
Google Public Storage Eva Castañeda
Great customer service, they took the time to explain every single detail! Thank you
January 26, 2017
Google Public Storage Samara Barlow Atwood
January 24, 2017
Google Public Storage Jordan Brown
I came to inquire about getting a unit for a move at the end of the month and Cheron was the most patient and helpful person I've met. I will definitely be back to get my unit at the end of the month
December 19, 2016
Google Public Storage alex glennon
Cheron and Paul were absolutely amazing! We didn't have our insurance or title in hand. We were able to fax the papers but the fax at the office was broken! Cheron, with a smile, immediately said she would go pick it up for us at a different location! They were patient and worked with us and they were super positive the whole time! Definitely was a pleasant experience!
December 17, 2016
Google Public Storage Ibiyinka Agbi
Worked with Cheron at Public Storage, we had a great experience. She was very pleasant and patient.
December 2, 2016
Google Public Storage Dj 2tiimez
Kizzy has great customer service.
November 29, 2016
Google Public Storage Chely Nazario
Andrea was so friendly and helpful!! Definitley my best experience with storage. The facility is safe and clean which is a nice change compared to most other places. I wasn't left with any questions or concerns and I am leaving knowing my belongings are on good hands. 5 stars!
November 26, 2016
Google Public Storage Dohnn Ball
Great customer service. Very efficient. Thank you, Kizzy!
November 18, 2016
Google Public Storage Jennifer Porter
Kizzy and Mitchell super amazing service.
November 10, 2016
Google Public Storage Kierra Shy
Kizzy was awesome!
November 7, 2016
Google Public Storage Geezy Hamilton504
Kizzy was very helpful with answering my questions about a storage.
October 9, 2016
Google Public Storage Phillip deBlanc
The agent, Kizzy, was excellent. She showed me all of the units I was interested in, and had lots of patience when I changed my mind. The premises are clean, and the location is ideal for me. Very satisfied.
October 5, 2016
Google Public Storage Character Kings
Andrea provided prompt, efficient and very curtious customer service. Great experience!!
October 3, 2016
Google Public Storage LaShawn Valrie
Went in for information, and Kizzy was very nice and informative. Great customer service.
September 28, 2016
Google Public Storage Joshua Sadler
Quick and easy thanks to Paul
September 10, 2016
Google Public Storage Katie Carlisle
Kizzy is fabulous, so helpful with my last minute craziness!!
September 2, 2016
Google Public Storage Paul Babiarz
Good location for me but the customer service is lacking. When you can find someone in the office it's fine but when I call, I always get a voice message and they NEVER call me back. Thank goodness I only need them for a short while longer.
August 22, 2016
Google Public Storage danyelle ware
I appreciate Eric customer service as to pricing and affordable unit. He was up front and honest with me. We need more ppl like him in the business.
July 16, 2016
Google Public Storage Olivia Villarreal
Kizzy was very informative and friendly.
July 15, 2016
Google Public Storage Donna Kurka
Kizzy is awesome. Fast and friendly service!
July 15, 2016
Google Public Storage Cindy Berthelot
Kizzy was wonderful and took great care of us. She was informative and efficient.
July 9, 2016
Google Public Storage Erliza Creag
Friendly service
July 9, 2016
Google Public Storage David S
Friendly staff, Paul was very helpful in choosing the correct size of storage space to fit my specific items. The facility is very well maintained. I highly recommend it.
July 2, 2016
Google Public Storage Emily Elkins
Kizzy was very helpful! Quick to get everything!
June 27, 2016
Google Public Storage Jill Imhoff
Kizzy was extremely helpful today!! She went the extra mile to solve my problem.
June 6, 2016
Google Public Storage ahmed jaber
Kizzy was helpful and quick moving me in thanks!!
May 10, 2016
Google Public Storage Jessica Prejean
Paul was super helpful and has awesome customer service. He handled everything swift and quickly. Thanks Paul for making my day easy.
May 3, 2016
Google Public Storage Matthew Franklin
Paul was very friendly. He made the process of checking in effortless. Great for storing my stuff over the summer while I'm not in school.
April 20, 2016
Google Public Storage Mary Jo Persch
Paul did a great job renting me a storage space. He was accommodating, forthright and honest with the process and questions I brought forth. He was knowledgeable and provided all information required in a respectful professional delivery. You are fortunate to have Paul representing Public Storage. The experience was 5 star!
April 4, 2016
Google Public Storage casiopao malveaux
Mr. Paul and MS. Lizzy was very wonderful the with the services at their property there help was very amazing do to their computer system going down they did everything manually and correct
April 3, 2016
Google Public Storage Anita Kinchen
Kizzy was amazing, she was very helpful, thank you! !
January 29, 2016
Google Public Storage Elizabeth Feliciano
January 23, 2016
Google Public Storage Vidal Smith
Had the most amazing experience with Dy today. She was beyond great and her kindness did not go unnoticed!!! Thanks Dy!
January 17, 2016
Google Public Storage Janet Fabugais
I had some unfortunate issues(online service) with public storage and Paul who happened to be on site location helped me resolved the issues. Paul was resourceful and patient I was not very happy at all and he took the time to listen and reassured me that my issues with be resolved soon. Indeed, his words came thru. Although my location is not where is assigned, he took the time to take care of business. Paul is an example of how employees should treat their customer. He went above and beyond to go help a new employee and customer. Thank you Paul for your professionalism and patience with me.
January 5, 2016
Google Public Storage Linda Anukwuem
Thank you Paul for wonderful experience securing my storage! Friendly customer service well done!
December 19, 2015
Google Public Storage Josh Turner
Paul was very helpful and courteous.
December 15, 2015
Google Public Storage Isabel Terry
Great place, staff, and units are fairly good for the price, I had really pleasant experience, especially with the manager very nice lady.
November 26, 2015
Google Public Storage David Levey
Tanisha was fantastic! Friendly, helpful and energetic. Transaction was very smooth and better than expected. Storage unit was convenient and handled our needs perfectly. Recommended.
November 21, 2015
Google Public Storage Ray Torres
Tanisha is the right person for that job. Respectful, nice, n care's about my concern. Thank you Tanisha.
November 18, 2015
Public Storage Yanemi Sarabia
November 18, 2015
Google Public Storage Jansi Sethuraj
Good place for storage
October 9, 2015
Google Public Storage Bronwyn Brigham
Great experience . Syed was very helpful.! In choosing the size and pricing. For my storage needs. Most definitely recommend this location.
September 29, 2015
Google Public Storage Karlton Johnson
Great customer service from Sean!!!
September 29, 2015
Google Public Storage Latoya Johnston
Kim Andrews provided me with the best customer service!! Keep up the good work
August 24, 2015
Google Public Storage laurel chick
Katrina was all smiles and very helpful this past weekend when we changed units. Our move was nice and easy thanks to her help!
August 12, 2015
Google Public Storage josh mcalexander
Katrina did a great job!!!!! Love the property!
July 30, 2015
Google Public Storage Angelic Payne
I would like to take the time to say that I would recommend that my family and friends to public storage in the future. Ms Tam the manager was so helpful and polite.
June 25, 2015
Google Public Storage L. G. Siller
Tam was great! Welcoming and friendly. She was very professional and courteous, especially when we needed it. My parents house flooded and we were having to move their things. It was fast, safe and convenient. I would highly recommend this storage facility.
June 23, 2015
Google Public Storage Nyesha Britton
Sherrell was super customer friendly and keep a great smile. The process was quick and easy. She was very polite. I did not have one issue. I got into my storage space with ease. I would definitely use you guys services again in the future as well as recommend others to try you guys out!!!!
June 23, 2015
Google Public Storage Tyrell C.
My mother had a storage at this location. And she always tell me how amazing the property manager is and i must say Ms. Wilson goes out her way and has great customer service. 5*****
May 29, 2015
Google Public Storage Joey Barnes
Tam is the best manager. I have rented several times over the last 25 years or so, three times with public Storage. She is efficient, friendly, professional, and trustworthy. Sadly, we had to vacate but we will come back when our business picks up. Too bad the PROCESS of leaving a review is not as efficient and professional as Tam. It was hard to finally get to do this - first I tried on my iPhone and that failed. Couldn't access the buttons. Then I tried again. Finally able to figure it out (and I am very tech-savvy). You need a lot of improvement on this Review Site.
April 22, 2015
Google Public Storage E Sutton
The process was easy, the facilities look clean, and the customer service was great! Tam, the property manager was very helpful and friendly.
April 18, 2015
Google Public Storage Nassim Joseph
I have been using this facility now for over a year and needed a larger unit. Chandice found a unit available and did the paperwork to transfer me to the larger unit in under 5 minutes. The service was excellent and friendly. I cannot recommend this facility enough.
March 31, 2015
Google Public Storage Jasmine Labelle
Great customer service! Ill be renting here again!
March 29, 2015
Google Public Storage Michael Bynane
Tam is a natural modern manager. A simple request for space in a first class facility like Public Storage now has all the trappings of applying for a home loan, what with rules, regulations, extensive paperwork, etc. She persevered and guided us through the process that at times involved conflicting information and directions from various sources ''upstairs.'' There is nothing better than to be able to rely on the person on the front line, who knows the business, the organization and the customer. Tam excelled on all counts. We are happy to have her in charge on the site and look forward to a continued positive relationship.
March 28, 2015
Google Public Storage Paul Bynane
Tam is the go to person to help find the space to fit my/your needs. She went above and beyond to help ensure that my expectations were met and experience was pleasant. Bottom line, if you need a space, drive right up to the main office and ask to speak directly with Tam.
February 26, 2015
Google Public Storage Monica Obeard
The customer service was wonderful n I was very pleased with the way I was treated...
January 27, 2015
Google Public Storage Ethel Shepherd
retina is so thoughtful,also has a contiguous smile. I. will recommend public Storage
January 26, 2015
Google Public Storage Nealy Edwards
I really appreciate the great customer service I received while I was away on duty. Chandice and Tam was awesome they answered all my questions every time I calls. I recommend this place and these ladies.
January 26, 2015
Google Public Storage Cherie Watson
I was thinking about Moving to Houston I spoke with chandice and she answered all of my questions!!! Thanks Chandice for making this transition easy.
December 7, 2014
Google Public Storage leo flores
Norma is awesome!! Very helpful has that can do work ethic!!!!!
November 30, 2014
Google Public Storage Awesome Sunshine
I have to say my experience here was the best customer service I have ever, tam and chandice, were very nice and knowledgeable, about the unit that I needed. Unfortunately I was looking for a certain price and special. Tam made sure that she looked up the right price for me at a different location.
October 21, 2014
Google Public Storage Brett Bingham
I don't care for writing reviews, ever...except for when someone provides such excellent customer service that I'd be doing them a disservice in not doing so. Tam at Public Storage falls under this category. She was competent, respectful, and abundantly helpful. In my limited time with her, I am convinced that she deserves the opportunity to rise the ranks at Public Storage; she made an otherwise awful process (moving) that much less miserable.
June 8, 2014
Google Public Storage terrance prince
Shawn and tam help me out really good service thank you very much
June 3, 2014
Google Public Storage William McDugald
During a difficult and stressful move, Tam, the property manager was extremely helpful. She found the best location, best locker and best price for my needs. She went out of the way to help me when I accidentally broke my key. and kept an eye on my locker in the interim. Bravo! and a big THANK YOU!
May 6, 2014
Google Public Storage emwhyte
Friendly knowledgable staff, clean facility, good security, & a reasonable price.
May 3, 2014
Google Public Storage Frederic Corsiglia
Very positive experience across the board. My initial reservation by internet was quickly confirmed by phone. Site management took the time to show me alternatives which yielded discovery of a better solution. I needed to extend reservation twice, no conflict. This morning we needed to make another change in the program to accommodate the moving truck. Again, the transition was flawless. Today's experience was with Tam, but each interface has been effortless and positive.
April 11, 2014
Google Public Storage patric parker
tam was most helpful,all and all good deal....
April 9, 2014
Google Public Storage Laramie Pouncy
Tam was very friendly and welcoming. She was helpful throughout the process and made it very quick and easy. The facility is clean, and easy to navigate.
April 9, 2014
Google Public Storage Lyndon Johnson
Came to purchase a storage room took only a few minutes, very fast and friendly. Thanks!
April 9, 2014
Google Public Storage Kyle Tyler
Tam was very friendly and helpful, and the facility was nice as well.
April 9, 2014
Google Public Storage Monique Skinner
Words cannot express the gratitude and respect I have for Liberty and the staff of this Public Storage for making a very difficult transition pleasurable and professional. LIBERTY smile and personalized service was comforting and appreciated. Great customer service!
April 2, 2014
Google Public Storage Paula Kennedy
I just rented a space at this location and Tam was fantastic! She was very friendly and helpful in getting everything set up.
March 25, 2014
Google Public Storage Tangelia Howard
Moving is more than a frustrating process, and that was not only written on my face but also in my demeanor when I arrived. Tam, the property manager was more than understanding and extremely knowledgeable, and very patient. Overall making my experience more than bearable. Theresa
February 28, 2014
Google Public Storage Rossi Lepow
What can I say, only that Tam , she was Great ! I came in so stressed, moving can be the worst experience, but, Tam was so helpfull,efficient & very personable that I forgot how stressed I was. I had no idea what size I need, she took the time to show me several units and according to the stuff I had to store, she helped me pick out the perfect size, not only that, renting a space was quick & so easy. I would recommend this location to other people, only because the service you get there is A +, and now a days people don't take the time to give personalized service. Will she did ! Rossi Lepow
February 23, 2014
Google Public Storage Debbie P
I cannot say enough about the amazing service I received when visiting Public Storage. I was ready to find a way to make all of my junk fit back into my home, when Tam came up with the perfect solution. I'm now happy to be moving more "junk" to my new unit! Thanks!!
February 23, 2014
Google Public Storage Shawn Morrison
Myra was awesome. I'm in construction and have rented over ten units with Public Storage in Texas in the last 5 years. My Public Storage needs were at the last minute "full truck...I need a storage unit" at the end of a roofing project with too much equipment to keep in my truck! Myra was a pro! So fast and we were in my selected unit and unloading within twenty minutes. As always, your service is A+++.
February 19, 2014
Google Public Storage Ruben Dario Fuentes
Good sevice, good people clean facility
February 18, 2014
Google Public Storage M T
Renting a storage space was quick and convenient. Tam the manager was very personable and great at her job. She had me in and out in least than 20 mins. Great service!
January 30, 2014
Google Public Storage Nick Lyons
To start, the gates almost never work. I've shown up 3 times after work to either pick things up or drop off at my locker where I could not get in because the gate code was changed. They'll post s sign on the key entry pad that states "please go to office," but the office closes at 6:00 PM. Don't even try calling them during their operating hours. They won't answer. If you go by the office, 9 times out of 10 it will have a be back in 10 min. sign on it. Don't wait, she'll never come down. I've even been trapped in there before. After waiting for an hour for someone to come out after honking my horn, calling the office, and even considering calling HFD, a girl shows up in her pajamas with a rather rotund guy and rudely states that the gates lock at 9:00 PM. This place is ridiculous. Don't rent space here unless you enjoy dealing with headaches. Elevators are usually broken, so get a unit on the first floor if possible.
January 5, 2014
Google Public Storage Gillian Rosen
I had an emergency with my moving truck and Public Storage did everything they cold to help. The staff was very accommodating and people like Tam made it as pleasant experience as possible.
December 27, 2013
Google Public Storage Saul Martinez
Moving is a stressful job and it seems no matter how well you plan there is always something that sets you back where Murphy’s Law is the only thing you can rely on. Everything and everyone proved to be a challenge while in my transition from San Antonio to Houston from the truck rental issues to the incompetent absentminded movers to car breaking down on move day all which lead to arriving to your facility at 5:59pm one minuet from closing on Christmas Eve. It’s understandable and to be expected that I would have to wait until the after Christmas to register and collect the key to the storage unit causing major delays in my scheduled not to mention added costs which weren't budgeted. Special thanks the lovely young lady who was gracious enough and with great disposition accepted to register the unit I reserved. She clearly define and outlined the contract, instructions on how to access the unit took me to the unit and ensured the access codes worked. She even went as far to ask if I felt the unit was large enough and would gladly rework the paperwork. Thank you for reminding me again what great work ethic Houstonians take pride in and making my first encounter in Houston a most positive one.
October 24, 2013
Google Public Storage Richard F
The rental process was excellent. The staff was professional, knowledgeable, and courteous, and the rental process was quick and efficient. The moving process into the facility was also without incident, and went according to plan. I later had a return of a package of boxes I had previously purchased there and there were no questions asked. There was one time during normal working hours (a Thursday from 10:15 - 10:35 AM) when I had a question, but the office was empty and locked and there was no "Return in 10 minutes" sign displayed. I stayed for 20 minutes, but no one came. There have been two times where the main gate into the units was completely open for at least 10 minutes while I was there, and anyone could've driven in.
October 7, 2013
Google Public Storage Alberto Foster
New to Public Storage. Received a warm welcome from Tam, who provided great service.
September 13, 2013
Google Public Storage H D
Had storage location for a long time. Thank you, Tam, for all your wonderful help.
August 28, 2013
Google Public Storage Beverly Ruffin
I found the online reservation and subsequent contract process efficient and easy. The manager, Qui is very knowledgeable, extremely friendly and quick. She explained everything in an easy to understand manner. When I arrived with the movers and they decided the unit I rented wasn't big enough, she quickly showed me one size up and the movers went to work while I followed her to the office to complete the transfer paperwork with minimal effort and distraction on my part. Because of her, I would recommend this facility to anyone.