Public Storage Self-Storage Units at 5200 Gulfton St, Houston, TX

My experience at this location was very positive. Priscilla is super nice and accommodating! She also makes sure you understand the policies and expectations in a very kind manner. The process was extremely quick given I moved in my items within hours of booking. I don’t have any negative or recommendations as everything needed was provided. I would recommend the services at this location.

We all have good days and bad days. I decided to change my bad review since with your reply you show me empathy, and that tells me that you care. Blessings

My storage unit was broken into. Do not leave your items here. My lock seemed untouched, but when I opened my unit after just three months of renting it, all of my things were upside down. Electronics, tv, all kitchen appliances and all other valuables were taken. The manager - Clazell, was very rude, he wouldn’t give proper contact information for his supervisor, only a phone number that went straight to voicemail. He also didn’t seem surprised that the unit was broken into. After reading other reviews here, I saw that another person’s unit was broken into a month ago. So it could have been at the same time. Another women mentioned that they work as an operation and bring a truck to open several units at once and leave. They are not allowing us to view the cameras, they simply don’t care. We believe this is an inside job. Otherwise something would have been done about the break-ins. I called Public Storage customer service and asked how I would be compensated. They said —you will not be compensated. They also are refusing to provide a refund for the months I have paid. Of course, we lost a lot of valuables and money storing here. It’s is best to go a different direction, your items are not safe here. We plan to press charges.

Clezell was very hdlpful getting me back into the app today

Quie me ayuda a dar informacion sobre ese estorage xfa

Es servicio 24 horas o tiene horarios para entrar y salir diaculpen, yo trabajo fuera de houston y aveces ocupo guardar herramientas los fines de semana y estoy llegando aca a eso de la 10 de la noche los sabados

Clezell was very helpful and informative with the process of reserving a space!

Facility is super clean, nice, and new. Front desk associates were helpful, knowledgeable, and friendly. Thank you Priscilla B.! 🙏🏻😇🫶🏻

The gate regularly does not work. Very disappointing how bad the security is.

In short, my unit was broken into, my valuables stolen and I found out the insurance I pay for is useless because the facility refuses to file a police report. The way they handled the situation was poor and unprofessional.

Super great service from Dazmyne. The facility is neat and clean.

Excellent customer service

Clezell was great today

They keep calling you every time you make a change in the app, but if you do want to reach them, you only end up at the hotline. I moved my move out date and even confirmed with them on the phone when they called me back, only to see that they have cancelled my unit and would charge a set up fee again if I would like to extend. Why even bother harassing your customers over the phone if you don't act on anything that was discussed?

Cleveland and Priscilla were super nice. They took time to show us units and answer our questions to our satisfaction, which made our decision to book a breeze. Clean facility with easy yet safe access.

Thank you Valerie for helping me with my new unit very great customer service

Clezell was very helful and kind I appreciate him

I'm not understanding why if I'm moving out of my unit on a few days into the month they still require you to pay a whole month's rent just to vacate!! Very bad business will never use this place again and never suggesting to anyone to use this business!

Valerie is a ver helpful personas Witherspoon my unit

They raising my rental fee to 40 dollars am I already struggling to pay the regular fee!! Rent somewhere else! This is the third time they keep making all this capitalism off us!!

Clezell was an exceptional help in obtaining a storage unit.

Clezell was so personable and polite and hard working. This man needs a raise and management position immediately if he isn’t already manager! Definitely was able to have a 10/10 experience all because of him! Always ask for clezell at this location he is THE BEST!! :)

Clezell was nice patient and help in renting my new storage

Great facility. Friendly staff. Very clean. Quizell (sp?) went above and beyond when I needed some help. When I had an issue with my account, Francisco the district manager happened to be in the store and looked into it and took care of it in a couple of days. Highly recommend this location!

I went to this facility to inquire about the cost and processes to rent a storage unit at this facility. When I arrived I met with Clezelle and he was amazing. He informed about the available units and the rental and policy process. I came back to the facility because I was unsure on renting but Clezelle was very patient and assured me that this location is safe and monitored. Overall I would refer anyone to rent from here for customer service alone. I hope that Mr. Clezelle with be recognized for being an outstanding and informative employee. Awesome staff!!!!

Clezell, Thank you for the warm welcome and assistance.

Thank you Val for your help she Is a very nice lady

Thank you Val for your help with my unit

Thank you valerie for your help with my unit very nice

Thank you Valeria for yogur help Edith my unit very nice lady she gave me all the información i News ir for my unit thank you

Valerie thank you for your help very nice lady

Had a wonderful experience from the start. All the employees greeted me from the start. I worked with Valerie, and she was amazing! She took the time to show me all the options available, so I can pick out the unit that made the most sense to me. She didn’t rush me, and had no issue revisiting some units. I really appreciate not only her customer service, but her friendly personality. It made this process a breeze! So happy I found this location!

Thank you Valeria forma tour help without my unit

Nice place to store your stuff

Aneva was very patient with me and sometimes I forget things and she takes her time to help. One of my favorite property managers. .

Aneva was very helpful and quick.

Thank you Valerie for helping me setup my account

Great service at this location thanks to Valerie. She was very helpful with getting me exactly what I needed. I would recommend everyone to use this Public Storage location. Thumbs up Valerie👍🏾

Thank you Valerie for help with my unit

My mother and I really weren’t sure which kind of storage to get but Robert was really helpful on choosing one. He was really explainable with the app.

Thank you Valerie for your help with my unit very nice lady

Very shady operation. One day I get a call trying to sell me a new lock, a little later I get a call about my lock being gone and I need to come in a get a new lock. They cut my lock off just trying to make more money. Basically criminal behavior.

Valerie and Aneva was such a great help with me today in assisting with a unit I need great customer service and very funny

thank you valerie for your helo with my unit you was very nice and helpful

Dirt everywhere . Dusty hallways, dirty storages. Restrooms always locked . Can't even wash your hands after moving . Please check before renting.smh

Thank you Valeriefor your help

Clezell was nice and very helpful today

Thank you Valerie for help me with my unit very nice lady

Clezell was great with helping me get a unit and showing me the app

Facility is clean and the employees are nice. I had a problem while checking out and the district manager reached out to help me. He went above and beyond for me. Thanks Francisco!

Best Service I have received from rental units! It starts from the agency reservation line down to the front office agent 5 out of 5 stars. Fast accurate service they make everything as simple as it is. If you are looking for a storage unit I highly recommend you get one here asap as they go by quick! By the way make sure to ask for Mr.Clezell at the office he will make sure to answer all of your questions and concerns. By the way they have a great promotion going on!

Valerie & Joy Me ayudo a rentar un store

Amazing guest service. So friendly, fast, and wonderfully helpful.

Joy and her partner on duty helped me a lot and they helped me get my space in the conditions I needed and they were very kind and they solved all my problems thanks

Aneva gave me excellent service and was very efficient!

Aneva was a great help when I called the store and answered all my questions. She has perfect customer service skills!

5200 Gulfton has the best customer service in any industry! Aneva was so accommodating to my needs and helped me get my account transferred and set up from a very complex situation. I'm so thankful for everyone's help.

Awesome

Clezell was great

Clezell was fast and got me what I needed

Cleveland was helpful

Cleveland assisted us in finding a unit even at a different location. Then he helped us complete everything online and with the app. Amazing customer service.

Selena was very kind and helpful for getting me set up with my storage unit, and the facilities are everything you need!

Clezell assisted me quickly

Clezell gave me great information!

My experience here was very pleasant the employee clenzell was very helpful with the knowledge there thanks a bunch for getting me started

I love the ladies in the office. They so nice, very goood service. Thank you Chandice and Meka

For facility on Gulfton #24634 Have been doing business with them for a long time. I have found Chandice, Selena & Stephanie to be very processional and helpful when needed.

Well done Stephiane, she got me in my storage online and she is in training. She is very professional and is doing great. Good luck on your new journey.

Dan un muy buen servicio gracias por atenderme sritaD.Kayla.Chandice

Chandice has been our property manager for the 4 years of us renting and it’s because of her professionalism and kindness that keeps us here. Great Manager and person.

I called the public storage at 5200 Gulfton regarding an issue and the property manager, Selina, was very helpful and professional and resolved it to my satisfaction. This facility is so clean and safe. Keep up the good work!

The ladies (Chandice & Joy) helped me and gave good information. Very nice and pretty ladies!

Selena was very nice and professional Thank you so much.

I have to say as I am not a fan of the continually changing prices it's a nice place. Chandice the property manager is outstanding in her customer service and does all she can to help find a solution. Martha who helped with my booking was kind and patient. NIA was so precious and diligent at helping me with an issue that I was having, with resolve. Thank you Ladies! 🌈😇🟧🟪

I called Public Storage today due to an email I received. I have to say Chandace at the Gulfton location was incredible. She was professional, friendly and spoke with a smile. She was thankfully able to help. Thank you Public Storage but more so your incredible employee - Chandace!

Chandice is so knowledgeable and patient. She was so sweet and kind showing us the storage. Unfortunately I did not move but I will be back to rent with Chandice next month they got great prices. Plus the office was so cool and it smell so good.

Nice job Chandice. Thank you for your help with me and my wife. Very professional.

The manager went above and beyond to help me!

Careful driving in big nail exposed on the floor board of gate busted a big hole in the tire of the truck and they have no way of helping you if it happens

First time we rented a unit and Chandice was awesome!!! She made everything Fast, Friendly, Easy and Very professional. Definitely recommend, Thanks for all of your help mama! Really appreciate your time and service.

Chandice has been so helpful with finding me a bigger unit. She was very patient and knowledgeable on how I should stack my belongings to fit. I managed to get a bigger space and save money. Thank you Chandice, she is the property manager at the facility.

The women in the rental office were so nice and helpful. My wife and I have never rented a storage unit before and they made it so pleasant and easy. The facility was very clean and smelled nice. I would definitely recommend this public storage to anyone wanting to rent one.

I Just want to give a huge THANK YOU To SELENA she’s awesome when we talk about customer service, I went Today 7/13/22 I she help me with my issues + She so nice, Thank you sooo much Selena !!!

Selena of Store #24634 were so helpful and very courteous. Highly recomended.

Highly recommended! Property is clean and easy accessible. Staff is professional and courteous.

Selena is on top of her game. She was quick, efficient and patient with me while juggling other customers coming into the office and dealing with phone calls too. 👍🏼

I used a 5x5 unit for a year. I had no issues. It was June, so very hot out during my move-in and move-out, and the space was truly climate controlled. I had no issues with anything. It is very secure as you have to enter your access code to get in and out of the gate, building, and elevator. Staff was always kind and helpful. I saw no pests or bugs. I would recommend this location. (I did get the Orange Door Insurance they offer because I did not have my own. As I did not have to use it, I am not sure how it is.)

Chandice is absolutely tremendous. I have leased several storage units from them over the past several years, mainly due to continuous price increases, and anytime I’ve ever had an issue or a question she is incredibly friendly and goes the extra mile to assist me. I’ve honestly stayed a customer there with them due to her.

friendly and super helpful employees!!

Great customer service and brand NEW facility.. Highly recommended. Thanks Joe

Extremely unprofessional - made a check in reservation with timing confirmed over the phone and email. When I showed up at the appointed time, the office was locked and the property manager was absent. Really didn't seem Iike they value my time or business.

Came in today looking for cost and a for a storage and was greeted with Selena M. She was very nice and sweet during the whole process and very helpful. The store number is 24634.

I called the Public storage just to inquire about pricing and the young lady that I spoke with Jasmine @ Gulfton and Chimney Rock store was so nice and very professional. She was so professional and pleasant. Even after I informed her that I was just shopping around. Thank you for your time and patience

I wish they were open 24 hours again some of us work at night

Selena and crew were amazing! Very cordial and helpful. Thank you for the great customer service!

Chandice is so fast and nice. She help me. Me no know good English

Clean

Chandice has exceptional customer service. She goes beyond to delight the customer. She deserves more than 5 service. She cares for customer. It shows in her work and property. She is a great property manager.

Chandice was very fast with her service.

Selena was the greatest! She took care of two accounts at the same time and was fast.

Excellent service very please with inf and service by chandice

Candice is so nice. To get my a new space after having to move from my old. The place is huge and nice

Chandice is the property manager and she is very nice and keeps the property very nice and clean. I recommend this location. I will be back.

The team is so sweet friendly and helpful. Made everything very clear and easy to move in and out

chandice is so nice and patient to help me get the app to open the gate from my phone.

me.Connie & ms.hellina was wonderful and had great customer service . Made us feel welcome we appreciate y’all . Thanks

Veronica was very professional, knowledgeable, and patient and understanding!!!!

I would like to say thank you for the excellent customer service from Veronica and Krista. They were very knowledgeable and helpful in resolving an issue I had with a rate increase. Thank you for helping me to stay here with Public Storage.

Such a sweet lady! Very well managed and had great customer service. Definatly recommend! 🙂

Chandice and Kristah is so nice and special. The ladies listen to me and was very kind. I stay here with them. Its nice to be here and they are helpful to get me another unit for a cheap price. Thank you again.

I have to say how wonderful a experience I had at the gulfton public storage location in houston tx.I drove all the way from atlanta and I needed assistance getting my code keyed in and the wonderful clerk there Kristah was extremely pleasant and helpful even being a “trainee”. The manager Chandice was was pleasant as well. Thanks to them I got in.

She help me today. The lady good and she nice. Manager Anquie

Chandice help me with everything online. Very easy and fast.

The lady she help me. My english not too good. She is helping me get the storage. Thank you my friend manager Chandice.

Buen lugar para guardar nuestras cosas.

Chandice was so professional and helpful. I really appreciated her service.

Todo muy seguro. E higiénico. Muy buena iluminación

Thanks Alycia God bless you

Nice

Very nice and very nice manager Chandice

Chandice and Aylcia is so very nice. We love the storage. Very good place for us

I have a unit at another property & went to look at one here as it’s closer to my place and both Chandice & Ryan were fantastic. Got shown to my unit and had interactions with both of them - absolutely no complaints

THIS PLACE IS A 0. NO STARS!!! ITS NOT AIR CONDITIONED!!!!!T'S NOT CLIMATE CONTROLLED. ITS 80 AND VERY HUMID. IM CALLING CORPORATE. AND ALL THE PEOPLE WHO ARE HERE ARE DOING THE SAME.

Today I went online for assistance with my future rent at Public Storage, Keith who assisted me online could care less about keeping me as a client. I later called my facility and Chandice was more than accommodating, she helped me the best way and tried many routes to get me the best solution possible - it is this sort of customer service that keeps customers satisfied and really retains the client. Thank you again Chandice.

I would like to start off saying I went in this week for my second storage room. I was so pleased with the manager on duty named Chandice. She is very knowledgeable ,very patient as I decided where to get my second unit . Property was clean and bathrooms were also very clean . Thank you so much Teresa

The customer service at this location is the WORST!!!! The elevators stopped working and it took weeks before they could fix them and they refused to answer the phone to help customers with questions. They also close the office for "lunch" and they don't return at the time they post. This location doesn't deserve not even 1 star!

Great Service, chandice really helped me a lot to get a great storage spot!

Good service Chandice helps a lot I'm very happy.

First time here and Chandice property manager was very nice and explained everything well . Even told me about a storage size that was not posted and that’s what I ended up getting . Glad I chose this place .

Kenya was sooooo helpful! She made moving into my storage unit as easy as possible. She went above and beyond to make my experience/move amazing!

Ms.Chandice, she the best to rent a great Storage Room Thank You.

Very nice lady. Chandice Manager.

I have been a patron with Public storage for about 2yrs. This is the best Public storage location around the area. The ladies in the office are absolutely awesome!! They have the best customer service skills and keep the facility clean.

Always great service and very convenient

Greeting me with a smile, Samantha was both courteous and professional while assisting with just the correct storage unit at just the right price! Betty

Jonnyce was wonderful to work with. She helped us work work through all the paperwork when I couldn't get it to work correctly on line. She walked us through the process with ease, went beyond to help us out, was super friendly and I really appreciate all her help.

Samantha knew what she Washington doing and had no problema

Im so happy storing at public storage. My reservation was amazing simple and the price is awesome. Mr. John was so helpful,friendly he went beyond to assist me. I store with life storage but Im actually thinking about moving all my things to this storage. The customer service was awesome and this facility looks so much cleaner. Thank you 😊

I had a wonderful and delightful experience. Johnyce was helpful and professional. - The @fielddiva

I signed up ahead of time and paid online, etc. I walked in the day of my move in and asked if there was anything else I needed. The lady showed me on a map where my unit was and she was very helpful. I asked if I can get the lock that was pre paid for and she said it's already ok the unit. Well I went there and it wasn't. Or she didn't give me a key for it. So when I come back to the office after I put all my stuff in, the office is locked and there's a sign saying someone will be back in twenty min!! Hire more staff because your office hours ate already short and waiting was so inconvenient. And maybe just give the person that lock and key when they ask for it the first time? Or when they walk In saying they're ready to move. When I came back twenty min later there was a huge line as a lot of people had been waiting by that time. How is it not common sense to give the person the lock and key when they're moving in??? I wasted a total of 45 min waiting for someone to come into the office and then waiting in line for something that should have been given to me when I walked in the first time and said I'm moving in right now

Alguien sabe cuales son los precios?. Estuve llamando y no m contestan

Great place. Love the new look.

ES UN TERRIBLE LUGAR ,PQRA GUARDARSUS COSAS , LA OFICINA ESTA CERRADA EN TODO TIEMPO Y ADEMAS NO TIENEN PERSONAL BILINGUE , A MI MARIDO LE CERRARON SU UNIDAD Y NO SABEMOS PORQUÉ Y EL MES ESTA PAGADO POR ADELANTADO, ESTE SERVICIO ESTA MAL , NO LO RECOMIENDO

I mean it was great as a storage facility, but I still don't know why the whole place smelled like pee. Otherwise 5 stars, cheap easy and climate controlled. Great rate and secure.

Chandice Is strict, she runs a great property, I really like it. I see her all the time and she is very nice, but she will make you do good. You can't leave it dirty. Chandice is the manager and is very good to all of us.

Chandice is amazing! She did everything possible to help us out :)

A great experience with front desk

Johynce is new but she is doing so good. She help me set my online up for my account

John at the Public Storage (5200 Gulfton St, Houston, TX 77081) was very helpful. The facility is practically new and well maintained. Great place to rent a storage unit. Ask for John!

Great experience and helpful at the front desk.

Chandice is such a nice women help me through everything even help me save some money best place to store my property

Live this storage place. Had to move across town and change storages too. Same public storage, different location. Amenities are so nice!

great job !!! excellent service,

Excelente storage, diversos tamaños de locales, todo mantiene limpio, bien iluminado, seguro, y buenos precios de renta. Lo recomiendo. Puedes guardar lo que quieras y tiene horario extendido para entrar y salir.

Very fast and cheap prices the manger Chandice was very nice.

Chandice is so nice she help me every time. She save me money on my storage.

Chandice was so fast and very informative with my storage needs. My wife and I are very please.

Best storage facility I’ve come across. Super clean !! Chandice is awesome!! She has always been super helpful.

Management needs to spend some money on repairs and maintenance. No problems with the staff.

Excellent experience, easy check in by time I got the storage, fast and Excellent customer service

Very easy and pleasurable experience at this location. Chandice was very friendly and knowledgeable

My experience was awesome ..it was my first time rent a storage unit . Chandice was very knowledgeable about what size unit I need .She spoke to me with respect and had patience with me when I didn't understand all the information that I was receiving. So yes over all my visits was 5 star quality

Awesome service. Awesome management

Chandice is very nice and kind. She help me and my wife. We really like the storage.

chandice is so patience and nice. very happy to have her for a property manager.

Chandice. She Is absolutely the best at what she does and takes pride in helping her customers. Very clean environment. Thank you keep up the good work.

THIS IS THE BEST SERVICE IN TOWN MSS CANDICE , IS VERY PROFECIONAL , SHE HELP ME IN EVERITING

My name is Eddie; The staff at this location is POWERFUL#, they monitor the whole property and they make themselves visible! I am grateful to these people that cared about our stuff like it was ours! Thank you Mrs. Chandice, Mr. John And Mrs. Jas! Great customer service!

Chandice is so nice. This is my second time with Public Storage and I will keep coming back because Chandice is so welcoming. Plus the property ALWAYS looks great.

Me ayudo el joven de la tienda! Muy amable!

Good customer service in and out

Nice ladies

Chandice was so Nice she took her time

Service was great. Moved in by Chandice. Thank you lady

I really appreciate the great service and the well kept facility. Jas and Chandice are so sweet.

Jas was very nice and the service was fast and proficient

Outstanding customer service. Chandice was very nice and very helpful

Today was a very horrible day for me. I am in the middle of packing and i came in explaining my story of how long i will need my storage and what i am going through. Chandice was very understanding and she listen to me and her knowledge about the storage was very helpful. I will return to this property looking for chandice. Wonderful customer service !!!!!!

Best storage place ever! I talked with Chandice and her customer service was awesome and she was very knowledgeable about my storage needs.

I came in today and Chandiece really educated me and help me realize the savings I was missing by not renting from Public. She was very informative and efficient with getting my storage and on my way.

Chandice was very nice and helpful. She does a great job

It's was very fast and easy, Chandice is very nice. She help me get my needs for the storage. Thank you.

Chandice and team are very professional, courteous and professional delivering 10 star service. Chandice thank you helping me out in getting 4 storages on the 1st floor next to each other. I am very appreciative.

Chandice is the property manager at the location and she is a sweet heart. She is great at what she does and takes pride in making sure the facility is well kept and her customers are taken care of. Chandice is the 5 star. With out her Public Storage will take a loss. Thanks again.

Thank you Chandice for the good customer service!

The elevator wasn't working and I had to use the stairs but other days it is pretty well it has a lot of security system Wich is something that I like.

Lots of breakins. Thieves have passcode. They come with big truck and open multiple units in one shot. It’s very bad. My unit was broken in together with several other units. Lost lot of personal stuff.

Very friendly and courteous staff!

Update: The back exit gate is broken and apparently have been for a while. No signs, no emails no warnings of any kind. A lot of time and money was wasted with our movers today. ————————— Jaslyn helped me with my move in today, she was very fast and professional, everything went smoothly. This is my second time renting from this location, the facility is new and well maintained. Happy returning customer.

Chandice has been so helpful and pleasant. I really appreciate how sweet she is. The is a place I will recommend.

Jaslyn was very helpful today i glad i choose this public storage

Jaslyn was a great helper. She explained everything to me I highly recommend this place it’s in perfect condition and very safe

Great customer service and clean place Nicole was helpful in getting me the right size which actually ended up saving me money

The facility is very well maintained and the staffs are very helpful.

Es un lugar completamente nuevo y limpio, Hiram uno de sus empleados que por fortuna me atendió a mi es una persona con grandes capacidades de atención al cliente, de nuevo gracias.

Staff is friendly

The girls working were very helpful. The location was nice and clean with no funky smells. Candice was able to correct my misdirection and helped me find my unit.

Hiram was very helpful and nice. Thank you so much!

Great service👌🏽!! Hiram is the man to go to if y’all need anything. Everyone was also friendly. Will be recommending all friends and family for sure.

Hiram has been extremely helpful with our storage needs! Will definitely be recommending them for storage!

They were very patient with us and kindly answered any question we had. For a first-time storage unit renter, I’m very happy!

Jamail and Dezmond were very super to held me with payment today at the office. I appreciate their assistance. Abdullahi Sidow, tenant

Desmond was so nice and helpful with my rental ! Made if easy and quick. Following jamail being the sweetest partner

Thank you so much Nicole Chandice. Very nice. My English not so good. Very job

Nicole, Chandice, and Jaslyn were nice and showed me how to fit my massage equipment into a smaller size to save money. I like thats it's climate controlled so that I do not have to worry about my table and chair getting ruined.

Excellent staff quality Place safe.

They were very helpful and I got everything accomplished that I originally went there for. Mrs. Wilson, the manager, was a huge help. She was professional and assisted with everything that was needed. If you need assistance, I suggest requesting for her. Thank you!

Chandice helped me find the right size storage to cut down on cost. I really recommend going to her for your questions

Dezmond was such a huge help. So cool and very knowledgeable. Thanks again.

Chandice is such an awesome manager. She was very knowledgeable and pleasant.

Chandice is AWESOME!!!! Very helpful - and patient!

Nice location

Nicole was very helpful

Such lovely ladies Chandice and jas. Great customer service.

The ladies in the office is so nice. Great service thanks Chandice and Jas

Chandice is so sweet and pleasant

I have gotten two storages with the manager. She is the best. Very friendly and patient. She really knows what she is doing there. I would and will reccomend anyone who needs a storage to come to this location.👍🏼

Chandice provided excellent service and was very helpful 10/10 would rent again.

Chan Dice explained everything to where i had no questions, so sweet. Thank you

CC and Nicole, were great help and made it easy and fun plus they smell great

Chandice is so wonderful. Great manager, and beautiful storage. I highly recommend everyone going to see her she will take care of you. You can tell all the managers take care of this big facility. Great job.

chandice was so wonderful, hospitality from qas was delightful and mallisha explained and presented everything perfectly to my understanding on the terms of the contract

Jaslyn & kevin were very kind!

Great place... Great service... Kevin was so nice to us...

Can someone please explain to me why would Public Storage lock up their Dolly’s after 5! I’m here at 7pm and can’t move my boxes or anything in that requires a dolly. My storage unit is all the way in the back and I have no help beside my two kids 11 and 13! This is unacceptable!

Clean, secure and top knotch!

Jamail is such a nice sweet person. She showed me the space that worked for me . Gave me prices that works for me. Such a clean property.

The ladies are so nice and professional. Thanks for the speedy but excellent service chandice.

Muy buena atención

Jamail was so helpful and nice. Such a sweet girl! Rental was easy and property was clean

Chandice was very pleasant and nice.

Chandice was a big help. Great property manager.

Chandice is always so helpful.

Jamail was the greatest! Rental was so easy. Very helpful staff! Love the property, brand new.

Jamail is such a wonderful person ! The rental process was simple and easy! Such a nice person !

Darryshiz was extremely helpful and efficient! The facility is clean and well managed.

I had an extremely wonderful experience with the 3 gorgeous young ladies at the facility. They treated me as if I was part of the public Storage family as soon as I walked in the door. Will highly recommend this facility to anyone looking for a safe location for their belongings. Thanks alot Jasylyn, Darryshia, and Tiara.

These ladies are so wonderful, kind and patient. Jaslyn is such a sweetie. Chandice, Tiara, and Jaslyn has this property so well put together. A team of managers.

Jamail was very helpful and positive! Thanks!

Jamail has good service ! She went over everything with the rental and made us happy rented ! Overall great person

Jamail Ecellent service. I highly recommend.

Service was above amazing thanks. Thanks Chandice

Chandice made sure I got everything I need for my storage. Thank you.

Great experience. No complaints. Nice storage facility.

Darryshia was great. Nice, funny and got the job done! I will recommend public storage (gulfton) to anyone ! Thank you !

Walk a bunch of great ladies. Candice was awesome. Very pleasant and great customer service. Go see the property manager, she will take care of you.

Jamail help me a lot with getting my things faster.

The Team at Gulfton are AWESOME!

great place

Great place

Elaine and Sulma were so kind and patient with us. They gave us a tour, explained the pricing and gave us a great unit.

The ladies at the front desk were very happy and helpful. This is our second unit at this location, very clean and easy to access. Highly recommended.

Very nice storage facility

Roshung provided wonderful service, answered all of my questions, and found the exact storage unit needed for storing some items. She made a the whole process of selecting and moving them so easy, need to give her 5 stars. It is nice to know that customer service at its best is alive and well, as she demonstrates those consistently. Thank you Ms. Roshung!

Very clean and secure

This Public Storage location is very clean, safe and conveniently located. The pricing online was great, especially with $1 rate for the first month. Elaine was very friendly and patient and explained everything so well. Definitely would recommend to others.

Awesome service by Sulma, thanks.

Very nice place!! Sulma was super nice i literally was done in no more than 20 minutes! I now have my keys and unit and am ready to start moving my things! I'm happy with my choice! Thank you public storage !

This was the easiest time I had getting a storage. I reserved the unit on 04/27 and on 04/28 Elaine was so efficient, friendly and made sure I understood everything, with much patience, before I walked out. Thank you Elaine for relieving my stress of moving. I would definitely recommend this facility to others.

Just rented out a unit and it couldn't have been easier! The facility is very nice and so is the staff. Sulma in particular was great - she was knowledgeable, efficient, and friendly while she got us all set up :)

Ms. Elaine and Chandice help me with my account. Very nice ladies.

This place is so nice and the manager there Chandice is so cool. She tried to get me to rent a storage but I just needed a couple of boxes for now. She is good at what she does. I can tell she takes care of her customers and the property, the office smelled good too LOL. I’ll be back if I ever need storage, go see Chandice she got you.

Chandice was very good and great to me.

I had an memorable experience here thanks to Chandice she even smoothed out the couple of bumps I had along the way. Got me the perfect storage and for the low $$$. I highly recommend.

The service was fast and great. The ladies take good care of the property, they are very nice. The storage place is very big and new. Everything was just amazing. Thank you Chandice and Ontracia.

This place is the customer service 5 star service Ontracia Garner is the best didn't even know she was in training.

Amazing staff and convenient location!!!

It was fast and great service. Ms Elaine and Chandice was the sweetest and I really like the property

just got my storage and the service, prices, and security is amazing. they even have products in the office you can buy to keep your storage moisture and mildew free. definately recommend.

Great customer service, very friendly. Had answers for all the questions we had, and the facility was very secure and clean. Chandice and Sulma were very helpful.

Great service.

Love the new storage spaces and security

Easy to get a storage room fast. Workers in the front office were very nice and helpful. The place is neat and clean. Located in a nice area.

Very nice property!

Great staff with excellent customer service and brand new facility. Very secure facility.

Dear future customers, The newly built public storage location- 5200 Gulfton is a very excellent and safe facility. My dad and I are most appreciative of "Ms. Chandice" the property manager. She is a very kind extraordinary young lady. I highly recommend anyone in need of storage space to consider this location. Thank you very much Ms. Chandice for your kindness. Most sincerely, Natalie C.🤗

Tiara is a great worker an knows her stuff if i can say anything she needs a bonus on her check for being so nice and resorceful!

Sulma made my experience so quick and easy.

CANDICE,she was very nice, explanatory, and professional....good place to go!

Thank you! 😀 Chandice , Kizzy , Sulma , Elaine . Good service , friendly staff , and economic prices ! Definitely Recommend!

At least I would not recommend the one at 8989 Westheimer. The Staff there don’t even know what perishable food is. Canned pineapples ARE NOT perishable, thanks to Li on opened can! They also insist on customers buying unnecessary insurance. And they called to remind me about the rent BEFORE it was even due. Disgusting! If this place wasn’t so close to my home I would never set foot in it again. There are other storage places nearby, however, and as soon as I can I will vacate my space there.

5 star for Tiara... excellent costumer service. Super helpful and patient... very rare find nowadays. Thank you for a great experience...

Buen lugar donde almacenar tus cosas limpio y muy ordenado y el personal muy amables particularmente la mánager del lugar Ikea

This specific Public Storage is absolutely stunning. The workers was very helpful especially Mrs.Tiara. She was very persistent and extremely helpful. It's people like her that makes businesses successful. I was helped immediately and she kept a smile on her face the whole time. I love it.

Great place and even better customer service. If you want the best experience speak with Ms. Tiara.

I absolutely love it. A very nice and friendly environment. Very clean and neat. The beautiful young lady, Ms.Tiara (I hope that I spelled it right) was very helpful and efficient. I highly suggest that you all go there if you're looking for a place for storage. You won't be disappointed. Keep up the good work Public Storage!!!

Tiara was super helpful and nice!. Superb customer service. She made the experience so easy for me. Thanks again for the explaining everything to me and helping me!.

Great customer service and lovely environment. Ms. Tiara was very knowledgeable and concern about what I needed. Best Public Storage location.

One word: Awesome!!!

Chandice was very friendly and our move in was seamless. Definitely recommend!

Shanelle works here!!! She was the best and awesome to help me guide to the process of everything and all the details. Even my day 😂😂😊😊 we laugh so much it was my pleasure meeting her and making business with her!!! Recommend to come and get the help you need for her 💯 💯

Shanelle was excellent and she helped me with everything I needed!

Came in and rented and chandice was very helpful along with Ikea great place to be.

Great place, clean property and affordable. Thanks to Ariel for great customer service answering all our questions!

Ariel and Xenobia were awesome and very helpful!

The 5200 Gulfton location in Houston is ideal for customers looking for a safe and clean storage space with affordable prices. Chandice (Propert Manager) and her staff are very friendly and helpful. This location ensures that customers will leave knowing they made the right decision. Keep up the great work.

Long time customer had hood service from Dedra

Eric is the best! He was very helpful with finding a new location for me. Thanks Eric!😀

I like the customer service that Eric has given me. I really appreciate him leading me to a public storage location with better storage price rate.

Members of the staff are very helpful

Very pleased with the service that I received. Mr. Ware was nice and pleasant. I will use this lot again and recommend it to others.

Ebony seen me on the property today asked if my storage was working out for me thanks for asking its working out great!!good service

Came in to make a payment and Carlos helped me make sure my account was up to date. Everything was quick and easy

This property has flooded at least 4 times in the last year. Beware and don't put any valuables on the floor. They will get wet.

Eric And Ebony helped me today and gave good customer service;)

Ebony gave me great service here today

Ebony was a great help today

Ebony

The beautiful young lady Amelia was awesome and they need to hire more like her.

The service that Paul provided was excellent. He was informative and I'm pleased with his customer service skills.

Really nice people!

I enjoyed my services provided here by Paul!! Good job!

Great service Paul help me get the unit that I needed great attitude and customer service.

When varry well the clerk paul was varry helpful and curteas

KIm was very professional and courteous. We got the paper work done quickly, and then she showed my the gate procedure and took me to my unit. Everything was done efficiently.

Great customer service!

I really luv Kimberly customer service she is such a peoples person. I like her personality she is kind and friendly. She also get u in and out less than 45 min. Keep up the good work and may God be with u :-)

This is a wonderful property managed by Scherrell Wilson who does an outstanding performance when it comes to professional service. Kimberly Andrews was exceptional in showing me the available options and units at hand. I so much appreciate their time, effort,expertise, dedication and commitment to excellence that they both demonstrate from the moment you walk into their office. I am extremely happy with my unit and impeccable service and attention I was offered. Thank you for your exemplary service and care you are both very valuable employees to Public Storage I was fortunate to receive and experience your customer care.

Katina was very wonderful and i would tell anyone to come here than anywhere else. i visit the location on fondren and i wasnt pleased at all with the young man. But gulfton was patient with me and everything was perfect.

Awesom Kim was AWESOME I was pressed for time and she was very patient! The manager was also AWESOME best public storage experience thus far!

Sherrell and Kim was great. Wonderful ladies. Highly recommended.

Ms. Sherrell has great customer service, and she did very well with pleasing customers.

Great Loved it Ms.Sherrell.

The property manager at this location is freakin awesome she makes sure all her customer's have the appropriate merchandise and protected with insurance. She goes over and beyond for her tenants. Great friendly service 👍👍👍👍

Ebony was excellent I went to another location and they were not there I came to gulf ton and they helped me