Public Storage Self-Storage Units at 2303 W Loop S, Houston, TX
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 42/moSmall 5'x5'
$ 42/mo $56Best Price Label
- Climate Controlled
5'x5'Online only price$ 49/moSmall 5'x5'
$ 49/mo $65Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $103Best Price Label2 units left!
- Climate Controlled
7.5'x10'Online only price$ 100/moMedium 7.5'x10'
$ 100/mo $133Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 107/moMedium 10'x10'
$ 107/mo $142Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 112/moMedium 10'x10'
$ 112/mo $150Best Price Label
- Climate Controlled
10'x15'Online only price$ 151/moLarge 10'x15'
$ 151/mo $201Best Price Label
- Climate Controlled
10'x15'Online only price$ 197/moLarge 10'x15'
$ 197/mo $263Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 230/moLarge 10'x20'
$ 230/mo $307Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
River Oaks/Afton Oaks Self Storage On Loop 610
This Public Storage in the River Oaks/Afton Oaks neighborhood of Houston, located on the east side of Interstate 610 between San Felipe Street and Westheimer Road, offers cheap self storage units to local customers.
An all-indoor facility, unit sizes range from small to large, with all units providing access from an interior hallway. The storage units at this location are climate-controlled and the storage area features keypad code access.
Open 7 days a week and easily accessible from Loop 610 and I-69, it's a convenient location for residential and commercial customers in Afton Oaks/River Oaks, as well as Uptown, Greenway Plaza/Upper Kirby and the west Houston area.
Taking advantage of the courts and picnic areas at River Oaks Park? A 5x5 unit is a great place to hold sporting equipment, chairs, blankets and more for outdoor get-togethers.
Businesses up and down I-610, Post Oak Boulevard or around the Galleria can easily declutter the workspace by storing boxes, extra equipment, furniture and more in a 10x10 or 10x15 unit here, while families in the vicinity can take comfort during a home remodel knowing all belongings are stored away in a 10x30 unit.
As the very first master planned community in the greater Houston area, River Oaks has seen the city undergo quite a transformation over the years. As residents of the River Oaks/Afton Oaks area well know, superior customer service and a high quality product are staples of the local business community.
Public Storage takes great pride in providing customers in the area with exceptional service and affordable self storage options.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 311)
Alyssa very good at help me very clean storage thank you
The rent has going up and up
As upon checking in, I was requested to write them a 5 stars review because I signed up with this unit. But it wasn’t the case when my initial price to sign up was $167. Over the course few months it came to $243. I decided to withdraw my stay due to increase in monthly payment. As I’m moving out on the 1st, I was told they still charge for the whole month of $243 even though I’m not there for the next 30 days. The person who helped me was the manager and said I was not approve of the request to get it waived and made me paid with a card upfront. I thought this was absurd. Service should be charged on days put up to use. I felt so robbed.
Helpful, friendly, professional service. Really nice person that waited on me and I interrupted her lunch. :)
Tiara was fantastic! Very patient and paid attention to detail. Good people like her makes your company look efficient. Registration was super easy! Great value too! Best deal I got this year.
Met Tiara today she took the time to help me find a space that would fit everything she was very knowledgeable and very friendly. Thanks Tiara
Tiara is amazing! She’s well knowledgeable about the facility, product and prices. Her customer service delivery is top notch. I’ll surely come here again and recommend this facility for family and friends
Tiara was very professional and very helpful and patient with me . She explained the whole process and made it very simple . Thank you
Tiara is the best - friendly, fast customer service. Highly recommend this location if you need a storage space.
Tiara was amazing. Great customer service. She explained everything to me. Thank you so much for all of your help!
I’ve been renting with this property 8 months now & the property manger, Tiara, there is super sweet & helpful! I was able to downsize with no problem & she makes sure she follows up with the occupant rents with ease.
I had to give this young lady a review she was so sweet and nice took her time to make sure I understood the rental agreement. Tiara you rock and awesome at your job. Keep helping other's it will payoff thanks again .
Tiara was very kind with my son and I. She was very helpful and explained everything. Thank you!
Tiara is excellent with great customer service.
Happy customer at this Public Storage. Clean, well maintained, and Tiara is an excellent manager.
Great experience! The staff is really helpful.
I am renting a spot at Public Storage. I contacted Tiara and asked if she would walk me to the storage and the process and she did with no hesitation. At the end she and I talked and I found that she’s a very sweet young lady, very patient and knowledgeable. I couldn’t have asked for anyone better. Thanks
Tiara has been very helpful and friendly during the years we have stored our items here. It is a clean, temperature-controlled facility. The service has always been quick and efficient. Thank you!
Tiara is so great! She has excellent customer service and actually does her best to help customers. She was a bright light for me today because I have been having it tough, but her hospitality made me believe there is some still kind people that love their job.
Amazing location of the 610 freeway in the Galleria location. Extremely convenient. Tiara, the manager of the property, runs a tight ship. She’s very helpful and very knowledgeable. I prefer this location over most locations I’ve rented from, and I’ve rented from a lot of storage places over the years. Highly recommend.
I visit the store and was assisted by tiara she a lovely person with excellent customer service skills. Do her job better than any other public storage worker her attitude for amazing thank you again tiara 🤎
Tiara was hands down great! She was able to quickly and efficiently get me a rental unit in this property and had me on my way! If I were to recommend a location and employee to help with services it would definitely be her. Cheers!
Thank you, Tiara for such excellence service. She was very candid and helpful in showing me the storage unit. I feel at ease knowing my belongings are managed at her property.
Tiara was awesome, her customer service was the absolute BEST!!!!!
Great customer service from Tiara!!!! She is such an amazing worker!!! If I had 10 stars would most definitely give to her
Do not use public storage. Not only is the staff very unhelpful but you cannot access your items after 6pm and there is no after hours option. Very user unfriendly. Not very convenient when you are a paying for a service that is not rendered as agreed when purchasing. Will be removing my items promptly and moving to another storage company that is customer focused. Granted I have not visited my unit in over a year and back then it was up until 9pm.
Tiara is such and amazing hard worker everytime I come to my space she either cleaning or helping customers and always has a smile on her face. Today she stopped me and ask if i could do a review without any hesitation I was most definitely ready to go ahead and do so she most definitely deserves it!
Alicia service was great, very kind nd understanding ,appreciate her honesty nd her helpfulness 👌🏽👌🏽
Tiara makes the property. She is extremely customer-service focused. She makes the process enjoyable and she is just delightful to speak with.
Tiara was very helpful, efficient and thorough.
Diamond was amazing! She answered every question I had and helped me understand everything about my unit, she’s so sweet & very professional, will definitely recommend to my friends and family!
Came in this morning Ms. Anquie was able to help me choose the right size unit, for my business goods she was fast, friendly, professional and very knowledgeable about her job she’s a plus in my book. Thank you for assisting me and look forward to seeing you again.
Made a payment for my storage space out of state. Office and property look very clean, and the staff is very friendly. Keep it up!
Tiera was very helpful with my check in process. She was vey detail oriented and wanted to make sure I had the right amount of space for my belongings. Thanks Tiera keep up the great work.
Great facility, Tiara always takes the initiative to ask how my day is going. Great staff and very helpful when I need them for anything.
Tiara was awesome! She took care of me last minute. Great customer service and such a charm.
Went in earlier today looking for pricing on some units and Ryan was so knowledgeable and helpful. I didn't even know that some units come with benefits. Kudos!
Great customer service! We worked with Tiara and she was so pleasant and went above and beyond to help us. We're glad we chose this storage facility.
Been storing here for a few months no break ins so far thank goodness I moved my items here for that reason and the lady in the front tiara helped me and my wife out alot and keep the place clean. Glad I don't have to deal with rodents it's hasn't been a problem here nice job tiara and thanks for always speaking you never know what it means to someone
The staff at this location are very helpful. Kaylin and Tiera were friendly and did a thorough job of walking me through the process. I would definitely recommend visiting this location!
What’s the storage monthly price?
I was very sceptical about renting at the location from prior experience with renting and my unit was broken into but Ms.Tiara took her time to explain that the hours are cut back so this wont happen again the young lady was very knowledgeable about her property if I had the a opportunity to recommend her for a corporate position I would most definitely she deserves it. She explained everything I needed to know about the property if only I can give her 100 stars alone !
I drove to the gulfton location because It was Close to my home only to find out the unit I needed was not available I was refered to this location. The young lady tiara assured me she could help me out with finding the space I needed . She was the only person working after waiting for her to assist a customer ahead of me The Young lady took her time and helped me . My son and I unloaded the truck and she waited until we finished . This young lady is very helpful to customers with disabilities most places i go I get rushed thank God for her
Great location, great units and helpful staff. Moving really stresses me out, so when I've needed help the past couple months the staff was super friendly and took care of me. Tiara has been here most of the time and she really helped when I needed it, and she's super friendly too, especially since I was so grumpy at the time. Really appreciated her kindness. You can't be they location and the prices are reasonably. 5 stars for this location.
Loved the leasing process with Tiara. She was very knowledgeable and showed me units that were in my budget. Make sure you reserve your unit online to save! Thanks again Tiara.
Tiara was very friendly and helpful!
I stopped by today as last resort because I did not have a good experience at other storage facilities in the area. With little hope of finding a good fit, I hit the jackpot at this location. I was immediately greeted by Kaylin - the nicest and friendliest customer service person I ever encountered at a storage facility. She welcomed me and was very eager to help. She sensed my frustration, and even though what was available was smaller than I was hoping to rent, Kaylin was the deciding factor in making my decision. It’s smaller, but the awesome customer service and personal attention Kaylin gave was the reason why I chose this place.
Went to the property today about getting a storage in 3 months Kaylin was very professional an kind she answered all of my questions great customer service
Kaylin showed me around, she was very respectful, she answered all my questions, she had so much information for me. I recommend her an Public Storage. Thanks Kaylin.
Kaylin showed me around, she told everything I needed to know,she was very respectful and she knew every answer to the questions I asked. She's the reason I'm doing business here. Keep up the great work. Thanks Kaylin!
Velencia was so nice and helpful. Couldn't have done it without her and public storage! Thank you so much.
Darryshia is AWESOME! Always a pleasure working with her. 🙌
Darryshia is the best
Darryshia is very attentive and pays attention to detail. She works with me when it comes to my unit
Darryshia is the best
Love this place! Darryshia is the sweetest, thank you for all you do. Highly recommend, maybe I'll see you around.
Darryshia was very helpful in getting us set up for our move in. She went above and beyond when we had an unexpected situation arise and needed a second unit late in the day. Thank you so much! Clean, well lit, and well conditioned space. Highly recommend if you need storage in this area.
Very clean facility with flexibility on loading, which is so important. Darryshia is extremely helpful and available too. Very impressed!
I needed storage last minute between apartments and was pleasantly surprised by the availability and flexibility. Darryshia was super helpful on the phone and in person and very patient with me! I recommend this facility for your last minute storage needs.
Darryshia was a great help! Great service!
Great costumer service by Darryshia
Valencia great customer service
Valenica was super!
Velencia was great, a lot of help. Will come back again :)
We got there today, December 20th, and saw that nobody was in the office. They said they'd be back at 11:30am according to a sign posted on the door. We were fine waiting 20 minutes, so we moved smaller items while we waited for someone to help us get a cart. Nobody showed up until 12:10, 40 minutes past the time they said they'd be back. Least they could have done is leave the carts available for use. What should have been a 20 minute job took nearly an hour and a half thanks to whoever was working today, December 20th. If you say you're going to be back at 11:30, at least be within 10 minutes of that time.
Darryshia is the best
Darryshia was very cool and helpful
I liked the service darryshia understood what I was trying to store and provided a great recommendation
Darryshia is so helpful and polite and very informative! She's always smiling. Great location!
Darryshia is the best
Darryshia was awesome! This place is so convenient and clean. Great place!
My company is using a large unit here and have had no issues what so ever! This is hands down the best public storage unit in the city and Valencia had been very helpful with all of our questions. Roger in the black Canyon
Darryshia is so sweet
Darryshia has excellent customer service!!!
Darryisha was a fantastic help!!!
Darryshia was a great help and wonderful service
Been Very Happy with my Space. Great Manager!!
Darryshia was very professional and personable. Made this process less stressful.
A beautifully maintained, climate controlled facility! Darryshia was very helpful, friendly and efficient. Great deals if you reserve a place online. I did this and it went very smoothly!
Lilly and Darryshia are great! The store smells great when you walk in it and the storages are clean. Awesome customer service!!
Best service Darryshia nice and so friendly :)
Nice and clean facility. Darryshia has been very nice and helpful on helping me find and sign up for my space.
Very helpful staff. The location is clean. Ask for Darryshia, she is great.
Nice facility. Lots of climate controlled storage at Ground level. Darryshin has been particularly helpful and made everything very easy.
Real good friendly customer service
We appreciate all the help that Arrynhia Rumble gave us!! She is super efficient!!! The service and storage facility is great and secure. We’ve used it for more than 2 years!!!
Great customer service
Darryshia, is fantastic! Superior customer service. Thank you! MaryAnn
The manager was cool and very helpful. Property is clean.
Very helpful and nice
Great customer service
Great customer service and very helpful
Darryisha is the new manager at this property. She is very helpful and has a great personality.
Darryshiq made the load-in process a breeze. She provided fantastic customer service and extra cold water on a super hot day. The facility is clean and easily accessible for moving items in and out.
We rented a 20 x 10 storage unit on the 3rd floor for a full year at this location and never experienced a problem once. The staff were great. The site was secure. And move out was extremely straightforward. Shout out to Darryshia, the new site manager. She's super friendly and sweet. I would definitely rent here again if I needed to.
Darryshic helped me today and she was incrediably knowledgable, prompt and friendly.
David Dominguez was very professional towards me and helped me understand everything I needed to know, he made my experience a pleasure during the duration of being there, I would most definitely come back here if I ever need more storage units in the future and I will also recommended this location to my friends and family.
When i walked into the building i was greeted by a nice gentle men by the name of David Dominguez , his customer service was outstanding and very respectful, the building it’s self is clean and well organized, if anyone is in need of a storage unit i would highly recommend coming to this location!!!
David Dominguez, (I think that was his name) has great work ethic and was glad to assist me! Thank you David for making my day quick and easy!
Yolanda was super helpful about what type of boxes and supplies I might need for my move. Friendly service too. She got me on my way with my provisions and came to my car to help load. Great experience and convenient to my loft. Thanks!
Valencia was amazing! Came in the other day to purchase moving supplies, and she gave so many helpful suggestions. She even helped me carry everything to my car. Thanks for such great service.
Beware, My storage unit was broken into. There are no cameras and anyone can brake the lock off and have all the time they need to go through a 10x20 unit with a lot of boxes and never caught. The entry code is useless. If the unit is opened and the code is not enter at the door there is no alarm. Lost about $2000 of valuables. I could have just give everything away and not paid the storage fees for over 2yrs and been better off
The girls was the 04/16/20 at 2pm is veryyyy rude!!
Raisha Lee was very helpful and sweet. She made sure that she help me with looking for the right size and best price.
Rasheeda is super helpful and all around pleasant service-wise. The service is great and everything goes by quickly!
Stephanie was great and friendly thank you
Stephanie is very professional, has a positive attitude, and I would recommend this location.
Stephanie is the best, Awesome customer service 👍🏼
She is a hard worker excellent customer service
Stephanie was very pleasant and attentive. I feel i made the best decision storing here.
Rasheeda and Stephanie were such a great help today! I will use them every time I need a storage unit!
Rasheed and Stephanie thank you so much for your help and being so kind.
Nice a clean..the office Manager Rasheeda was Polite and Courteous. Made sure our that we got the right size space and a great price. It’s very rare these days you get great customer service. I will definitely refer all my family and friends.
Rasheeda is always nice and friendly
We came in to get packing supplies for a move. Rasheeda was very courteous and helpful. She even offered to load the boxes into my car for me!
I walked in west loop location worker named stephanie said good morning how many I help u she showed us the unit she was very friendly nice attitude very helpful place nice and clean I loved it
Nice clean property I feel very secure with my stuff here.Rasheeda is always very helpful, punctual and efficient
Rasheeda was very helpful with getting me my storage location and a quick timely fashion. I would highly recommend her and this location!
Rasheeda made my transition so comfy.... Thanks Public Storage Galleria West Loop
Great experience working with Rasheeda at the front desk! Been using this storage for over 2 years with no issues.
Nice service at the front desk and always clean inside rasheeda
Today at the West Loop So. Location, Public Storage on-site leasing manager, Tamika, gave me personal and professional service that was over and above my expectations. She assisted me in figuring out the most efficient plan to unload business files from my vehicle and successfully get them to my unit and loaded into my storage unit. Tamika gave me the extra mile. As a business professional, that extra mile is what I endeavor to give my clients and it is so great to receive that level of personal service on my end. I do not take it for granted. Thank you Tamika and thank you Public Storage!
Great facilities and competitive pricing. The staff are friendly and helpful. The facility is conveniently located and the hours are great for when one needs access to their items. Very clean and well maintained.
I had my unit broken into last week and Tamika contacted me and stayed with me until police came and My move to another unit was completed!!!’ Keep in mind she’d only been with the this property less than a week!!!!! Kudos Tamika!!! I wish more people were like you!!! You’re the BEST 😀❤️💯🙏🏿
Great and friendly service 10/10 reccommend
Taryn and Rasheeda were a tremendous help. Taryn quickly got me through the onboarding process and I was ready to start storing my items. After beginning to load my unit I realized I needed to change to a larger one. Rasheeda was able to work with the system to get me the best deal on a larger unit. Thank you so much for all of your help, Ladies.
Great front desk. Redheads is very helpful!
Roshuna at the front desk was very friendly and helpful!. Great costumer service!
Roshuna was a delight... so helpful and made my choosing the right unit painless. The online special was a bonus... this is a convenient location, all the storage unit are clean and so is the location. I will feel safe in coming here.
Great Employees and customer service. Cynthia was amazing and helped us set up our account. Manager Tarren help us resolve an issue with how our account was set-up and made it so easy and simple for us. Thank you for all you do! Christina Banerjee
Very nice facility and the the staff is great and very helpful.
Rasheeda helped me rent a space this morning. She was very helpful, friendly and professional. All the qualities necessary to make the transaction easy and a pleasure.
Best experience, so nice and easy to get set up!
Went in to get a unit and was greeted by one of the most friendly and helpful people ever. Her name was Jamail and she helped figure out the perfect unit for me(a 15x10). She was super friendly, knowledgeable and professional. It was a pleasure having her help me out. I have a great unit that's the perfect size for my stuff and in a great spot, and the price is ridiculous. This Pubic Storage is located in a prime area of the galleria and is easy to get to and super convenient of if you live in the area.
She was nice, friendly, and very helpful.
Cici, was great!!!
Cici was amazing. Great customer service. Will definitely recommend her for any storage assistance at public storage.
Do you offer a truck to use if you rent a storage space?
Clyntia gave me excellent service with all my payments today!
I really like the convenience of this public storage, this location indoors and inside the building is very clean. Jamail Allen gave me five star service so helpful and patient. There are security cameras thought out the whole building, which is a big plus for me. They also have all the supplies I need for my storage needs. Thank you so much Jamail for you big smile and kind service.
Do not use the company. They will charge you a while for a month even if you move out on the second day of the month. Use extra space, I had a great experience with them.
The staff was very professional, ans all my questions...Clean units, well maintained ...
Booked and signed my contract with Rasheeda and she was amazing! I've used several storage facilities and this one has the best customer service by far. If you can, I would recommended dealing directly with Rasheeda -- she'll take great care of you!
Very friendly staff, clean facility, well located. Rasheeda helped me & she was wonderful.
Hello Fellow Consumer If you’re looking for a public storage close to your work or close to home this public storage location is a great choice! Look no further the customer service here it’s top-notch they’re helpful from the time you walk through door, They really help you find the storage solution for your needs and And the five-star treatment doesn’t end there even after we had storage for a few months we called with another request and again their customer service was top notch!
Jamail was super understanding and helpful and also available to answer any question or concern that I had. She remained very patient the whole time and provided excellent customer service. Satisfied customer
Great service! Will definitely recommend to all my friends and family!
Nicest storage place I’ve been to.
Rasheeda is alwsys will to help and solve any concerns I may have thank you Rasheeda for your many years of great customer service!!
Rented unit today Rashida was very efficient and the process was easy. All went very well
Highly recommend this new, clean, safe and secured facility. Rashida's customer service is outstanding. She's personable, professional and assessable when assistance is needed. Should I require storage in the future, I'm coming back to this location because of her.
Very clean and friendly guys love it
Great service, thanks Rashida!
Rashida is always helpful has a smiling face and always willing to help
Rashida was wonderful and super helpful! I would definitely come back anytime I need supplies for moving and storage!
Good location lots of different storage units, and they had the best prices around.
Rasheeda is great!!! Perfect location and service!!
Rasheeda was extremely helpful, professional, and funny!
Excellent services .
Very easy and pleasant experience
Ms. Nykia an ms.sosha good job everything went well it was clean an they was very helpful
Jamail Allen made the sign in process as easy as possible. She took me to see the unit before I signed up so I could be sure it would meet my needs. Facility is clean and easily accessible. Security features make me feel comfortable storing my belongings at this facility. Clean and well run.
Rashheda and jamail always have great customer service
Rasheeda was very nice!
Rasheed my girl :) always gets me in and out and updated with my storages ! Your the best!!!! 😎🚚
Quick, painless, easy check-in. Very clean facility. easy in and out. great hours and very secure. Rasheeda was quick, precise in reviewing agreement and efficient.
This location is great
Never had issues Have two large units
Rasheed’s was great, And the service was great , very clean property
Great location. Excellent customer service. Very clean and well-maintained. I have rented several storage units throughout Houston and this location is by far the best. The building is air-conditioned so your items will not get damaged. There are security cameras throughout the whole premises so there is peace of mind. The staff is knowledgeable and friendly so it makes the overall experience that much better! Angela provided outstanding Customer service and spent quality time escorting me throughout the building helping me to find the right size unit. HIGHLY RECOMMENDED!
Wonderful staff! Rasheeda is very welcoming and knowledgeable. Always a pleasant visit. Property is clean and well kept.
Tarmara was very helpful. She helped resolve a problem that I experience with another public storage. I will definitely choose this location next time. Well done!!
Tamara was great highly recommend this public storage facility.
Alexandra provided first class service...with a smile. Thank you!
Great service and easy to acces totally recommend
Rasheeda assisted me at Public Storage and was extremely helpful. She showed me the unit I was renting and reviewed with me the process to get to that area. Also ensured that my password worked for elevator access. Rasheeda was very professional, helpful and made you feel like she really appreciated your business. The facility was very clean and well kept.
I was very pleased with the service I received today. I only came in to make a simple purchase and Angela with the beautiful eyes was so helpful she answered all my storage questions. Will be needing storage space in about 2 months and I will diffently be choosing public storage.
Rasheeda always makes me feel a valued customer. She also knowledgeable about Public Storage Policies. I will highly recommend people to store their things at this location
I am very pleased with the service that I received at this Public Storage location. Rasheeda was very helpful, and went out of her way to get information for me to make my decision to maintain my storage space. Thanks very much to Rasheeda.
My 5 star rating ONLY applies to the excellent customer service from employees, Alexandra and Crystal. Both were very knowledgable, courteous, helpful and willing to go above and beyond. As it relates to the facility, I am very DISSATISFIED.
Very helpful staff. Rasherda helped me correct my account in the system quickly!
Cayla made my stressful move not so stressful. They are extremely helpful and very nice. The facility is easy to access and clean. If I would have known how awesome this place and people were I wouldn’t have put getting a storage building off for several months.
I’ve been storing my things here since the summer. I’ve given them well over $1,000 only to find out they’ve been going in my storage unit and stealing my personal belongings. They should be fired for being thieves.
Alexander was great! It was a tough day for me and she was a bright star. Professional and personable.
Great customer service very nice manager
Cayla is a wonderful help . She was very sweet and kind 😊
Great place to store our belongings! Friendly staff. Rasheeda was very helpful! Great facility.
Customer service is always super friendly and prompt. It's a very nice facility so my stuff has stayed in perfect condition. By far the best storage I've ever used.
Toya was great went to buy boxes the other day
They have decent hours you can enter your storage and I like that the dollys are available for customers when they are close. Pretty good customer service also. Convenient location in the heart of the city. When we were moving we were not sure what side of town we wanted to stay on but this was the easiest for anyone who wants a central location. Recently like within the last week of 9/25/2017 their sliding doors broke so they don't automatically open and close as they should and I feel as a storage place they should have had this fixed a week ago. If people come look to put their stuff in this storage they have to hold the door open while they try to carry or push their things in which is a big no no for a storage place. Customer service is pretty great. which prompted me to give them 4 stars anyway.
They did a great job especially Rasheeda and Alexandra. Both are always ready to help and very friendly!
Very nice service! Will return again when needed, thank you !
Rasheeda & Baelon were very helpful at all times. They were very professional. And went beyond to make sure we had everything we needed to move in and out.
Great coustumer service
Went to see a unit today, had many questions deshanta was a great help
Latoya was excellent and so kind! Very helpful and quick service!
Very nice and helpful
My experience visiting there was heartfelt. I needed information about how to rent a space there. The young lady by the name DeShantaa Arnett was very considerate and had the most patients I have experienced in a long time. Her customer relations is on point, I wish there were more understanding people like her in this world we live in today. Thank you very much for this one person you have to face the public at your business.
Great employees and customers service
I went to get a unit and i ran across a very nice young lady who was very helpful with what i need. She answer all of my questions in professionally manor.And got me what i ask for and out of there in timely fashion..So thanks you Ms.Latoya Brown great job.
Latoya was excellent and very helpful and made the renting of the space virtually painless!
I have been there for years . Very safe and affordable
Kizzy was excellent help
Came in and Rasheed's was awesome great service wonderful attitude
I'm a delivery driver with UPS and they always provide excellent customer service when I go in to deliver. Rasheeda, you are the best!
This place is always clean and Rasheeda provides excellent customer service!
Excellent customer service.
Rasheeda has great customer service!!! She made my visit here great!!
Great service by Alexandra! Thank you!
Rasheeda is awesome! The best customer service I've ever had at a storage facility. Ask for her if you use this location.
Alexandra was awesome. Extremely warm and answered my questions in depth. Very knowledgeable. First class service!
Linetria .... provided me with exceptional customer service and I would recommend my family and friends to store their items at this location.
Alex was the best and super helpful. Unit was for a good rate, clean. Alex is well informed and made getting a storage unit as pleasant as getting a storage unit can be. Highly recommended if you are in a position to need a storage unit.
Rasheeda was Awesome. Very professional. Everyone needs to have very good customer service skills like her. Thanks..
Great location. The facilities are clean and well maintained. Customer service is excellent.
Rasheeda and Alexandria were great!
Kizzy very helpful and nice
This storage facility is clean, temperature controlled, and well kept. I moved my things from another PS facility on 69 due to the lack of care. (Lights never worked, gate access broken, and to top it off, my lock was tampered with after 2 weeks.) Highly aggravated over the first PS, I happened to see this one on my drive home while considering how and where to move my things out. Alexandra was very accommodating, especially since I didn't have an appointment. She showed me what I wanted: a clean, well-kept, and secure facility. She put me at ease and I moved my things over the very next day. Later, I needed an additional unit for my son's things after he graduated from college. Rasheeda was just as accommodating and helpful. I was even able to get the two units right next door to each other.
I received awesome service from Paul Goodman, Kizzy, and Eric. They treated me with the utmost of respect. Keep hiring great customer service oriented people.
I moved my storage items from one public storage unit to another one that is closer to my office. I was not treated well at the previous public storage facility and was seriously thinking about going with a different company until I spoke with Rasheeda. I sincerely felt as if she cared. As a customer service professional, my pet peeve is quality customer service. Rasheeda made me feel valued as a customer compared to the previous facility that would not provide a cart to help me move my items nor seem to care that a lot of my items were water damaged because of a leak in their roof. The carts could were only available to storage units on the 2nd floor which makes no sense. So, I moved all of my stuff this past Saturday and it was hot and I was tired to say the least after multiple trips back and forth. I put the last load in storage and was wishing for something to drink as I exited the elevator and there Shereeda and her co-worker with the coldest bottle of water I have ever had stating you look like you could use this. They were like Angels from heaven and truly made my day. To the Public Storage leadership team you need to use them to train the people in your other facilities as they truly care about the customer and are not just drawing a pay check! Kudos to Shareeda and her co-worker!
Kizzy was very nice and informative.
I had a wonderful experience at the Public Storage located at 2303 West Loop South, Houston, TX 77027. Rasheeda was totally professional, courteous, and informative as she helped me pick out the right size unit to rent. Rasheeda was totally awesome and answered all my questions. I was in and out with the perfect size unit in no time. Thanks again Rasheeda!!!
Rasheeda did a great job helping us rent our unit! Great location!
Came in to store to price units and Patricia was very knowledgable ,she knew exactly what i needed I would recommend Public Storage to anyone ..
Kimi was very helpful in making sure I had everything to make my move to the storage room smooth. The location was kept very clean and I felt very safe there. It was a great experience!
Kimi is very friendly and accommodating!! Thanks for taking care of me!!
Well lit and clean, the Public Storage facility at 2303 W. Loop South is very well managed. Kimi is knowledgeable, efficient and pleasant in all of our dealings. We would highly recommended this facility to other friends and clients.
Amanda was so nice!! Such great customer service! Clean and very organized and quick services! Love love! Will definitely recommend!!!!!!! 😍😍😍😍😘😘👍🏼
I rented a unit here for about 18 months as I temporarily left Houston to go to school. My belongings were kept safe and the facility is very clean. In addition, I received excellent customer service dealing with my check-out from Shauna and Rasheeda. Great hands-on service. Highly recommended.
We were closing one unit and keeping one open. Kimi was great. We had a few issues and Kimi helped us solve them immediately. There was no stalling, just efficient work to get our problems solved. We were glad it was so easy to close our old unit.
Katie and Kimi were great. Awesome service and property.
Katie was ausome great customer service
I had a very good experience, Amanda was awesome (friendly, knowledgeable and very customer service orientated).
I had the best experience today when I went to inquire about storage. Darlene was very informative and welcoming. She took her time to explain/answer all my questions as well as show me a variety of units that may fit my needs. I will definitely be back when I decide what exactly we will be storing. I believe that Darlene is an exceptional employee and she runs that store very well.
Darlene is awesome!
I had an AWESOME experience. The young lady at the front Cori was a great deal of help and she was super friendly. Definitely will return.
Bravo, to the staff. Shawna and Rasheeda handled me with such kindness and professional service I told all my friends.
Katie is amazing!! She was so helpful and got the job done under my demanding time constraints. She needs a promotion!
Cori is very efficient and knowledgeable about the storage spaces and the supplies! I give her two thumbs up. Thank you for all your help!
Great customer service from Darlene, definitely will recommend to my friends to come here. Thank you!!
fantastic location. great if you are looking for climate control. thumbs up for katie
This was a great experience! Darlene was the best!!
Michael was extremely helpful; a pleasure to work with. Facility is clean and conveniently located.
Darlene was great!
Great customer service!!! Very friendly and helpful also reasonable and secure. Highly recommend.
Don't rent here! The security is nonexistent. My unit and more than 7 others were burglarized. When I was notified I went to start removing my stuff from the unit. Guess what, it was burglarized AGAIN two days later! They seem to care less about the security of your belongings.
The ladies at this location is very helpful and very nice
I've been renting here for three years and I've had a great experience. Other than the high rent, the customer service is great. Michael in particular is wonderful. For example I was in there today and asked if a sign could be placed on the door because there's an issue with people not shutting it all the way when they leave. The door doesn't shut completely and when it does that, anyone can open it vs. using a secure pass code. I don't feel comfortable knowing that if the door does not get completely closed, anyone can enter. Michael told me a sign would be put up. He was very nice about it but I was pleasantly surprised when I returned a few hours later and the sign was already up. Thanks again Michael!
Thank you Shawna for the awesome customer service!
Awesome customer service from Michael and Katie. I have been here since 2007 and I am very happy with the customer service. I have three units here!
wooh, katie & Darlene were the best and exceeded my expectations.
Came by for supplies Darlene was very helpful and informative
Bridgechell D. is very professional and respectful. She makes storage recommendation that is suitable for my needs. I appreciate for her advice and help with paperwork.
Darlene was great,would recommend her to anyone. She knows the true meaning of customer service.
Great , no issues.
Great service!! My representative, Monday, made the process of getting a new stoage unit so easy!
Amber provides good service and she is a cutie, too. The District Manager (Karen) is the best looking storage employee I've ever seen.
Amber is so amazing. She was very professional and easy to work with, wonderful customer service skills. Will definitely visit again.
Amber was so helpful and kind! She is very efficient and knowledgeable about the storage rooms and supplies. I had a great experience and would definitely recommend this location to anyone.
Amber was very helpful when moving out and made the experience quite easy. The location is easy to get to and the units are clean and well kept.
Katie and frenchy are great! Come here for your storage needs.
Love this location and the fact they had a unit that fit our needs. Darlene was incredibly helpful and knowledgable. She had our reservation and showed us the unit - all the while explaining the hours… of this location. When we returned to sign the paperwork - she took the time to explain everything we were signing, helped us with the doors, let us borrow some scissors, sold us other things like a lock, bubble wrap, tape.. She could not have been any nicer or helpful.
Great location. Vladimir was extremely helpful and knowledgeable.
Very helpful and excellent customer service (Shawna and Vladimir)
Every time I've needed something Vladimir and Darlene have been so helpful and friendly! I love coming to this store just for the interaction with the two of them. And they keep this store so clean. They are very knowledgeable about the products in the store. They are awesome! They deserve a raise for sure!!! I highly recommend this store
Went to 2303 w loop @San Felipe to buy moving supplies. Darlene was very knowledgeable and helpful. I would've given 5 stars but the prices were kinda steep... Keep up the great customer service.
VLADIMAR was a perfect gentlemen.
The storage facility only cares about increasing monthly rates. They had water damage from their pipe breaking and refuse to help with damage from their fault. They will not respond to questions and will not help - only interested in getting more and more monthly lease money. AVOID
I have been using this storage facility for over five years and have always had great service. Darlene and the rest of the crew are great!
Ashley was extremely helpful and personable. A++
This Public Storage facility is always clean and secure which is always welcomed! The staff is always very helpful, suggestive and professional.
great counter help, I had to pay full price, no discount.
The customer service at this Public Storage location will far exceed your expectations. The staff is very professional, friendly and fast. Be sure to fill out your lease online before going to view your unit. It really speeds up the process. The facility is very clean and well lit.