Public Storage Self-Storage Units at 5204 McCart Ave, Fort Worth, TX

Very friendly and helpful staff.

Always helpful, reasonable and very secure.

Moved in today and Corey was very helpful and had an amazing personality, made it really easy to get my storage space and experience was phenomenal.

The mgr was sweet and caring! Gave me tour and took the time to show me how to use the company’s lock that I purchased! He is highly recommended! Thank you sir

Anthony is amazing - so helpful and courteous! We feel great about the customer service at this location. I love the easy access via app and it’s open later than nearby locations.

Cory was extremely helpful with helping me get a unit at the very last minute! He took his time and made sure I got the best deal!

Do I still have my things

Dominique was very helpful with getting me to the right storage location closer to my house. Thanks Dominique

**WARNING BEWARE*** My storage space was broken into and my stuff was stolen. They wasted no time to do it because I had just moved in there a week prior. The office contacted me on 3/4/2022 to inform me of this issue. I've had plenty of public storage spaces before, but this one really hurt me because I'm new to the DFW. They took my boxes of stuff with my computers in them and left what wasn't useful to their needs. I understand storing stuff is a risk, but my space was inside the building. The manager told me that the walls are flimsy and this is a old facility, probably why it was so easy to break in. NO CAMERAS NO VIDEO, WHY NOT????

Excellent customer service- (Jennifer) helped me through the process and was very knowledgeable-

Cory was easy to work with. Everything went smooth.

Always great staff And helpful and courteous

Way overpriced.

Very nice

I love this location never had any problems and staff is great.

I had rented a spot here online. I called up to ask a few questions before confirming. Dominique answered. Not only was she professional and courteous, but she went out of her way to find out additional information for me. Dominique called several different locations to check and see if they had availability for the different resources I was looking for. She called me back four times asking me questions to narrow down the search. I couldn’t believe that she spent the time and energy to make a customer happy. She deserves a good review!

Very professional and very nice attendant. Clean and secure location I like the option of opening the gate with my phone custom

Horrible place. Cant even be late within the month or they cut your lock off so you can buy a new one. Location is kiosk only now so cant even get help from a person when you need it. All the workers except customer service is horrible.

Cory was a great help and friendly as well. Took his time to explain the rental process, show me the unit and make sure I had. All my questions answered.

Dominick was great! Got us into the size we needed and very informative about everything.

Dominick was very helpful when I came to make my payment she explained to me about the the late fee process. Thank you PS

Awesome help from Dominick who helped walk me through the process of obtaining my storage and which storage unit would be best for me!

Easy storage...fair price.

Great customer satisfaction

Dominick was very helpful and a gave great customer service was very polite and calm and she was very nice 🥰.

she was a doll very sweet, she help me out a lot she a blessing

Dropped by to make a payment. Dominick is the lady working and she was super sweet and helpful!

First off I would like to say I normally do not do this but I want consumers to know how easily they could get ripped off. I had a storage unit here at this property and had made a payment in the end of July. Due to unforseen circumstances I was not available to check my email nor receive and paper mail. By the 24th of sep they sold all of my belongings and charged me fees up to 379.00 . Needless to say I made the payment before knowing they had sold everything in my storage unit. Was told that I should not have been able to make the paymnet and would receive my payment back by the customer service center and was told that a district manager would be in touch with me. I called on the 27th as of today Oct 1st I have not heard anything back and in fact the employee at the location told me she was to busy to discuss my account and hung up on me. They have no compassion for there customers and charge a lien fee of 57.00 then a lien sale fee of 130.00 , 40.00 late fee and 30.00 insurance fee. In times like these where everyone is struggling to keep there heads above water these people don't care one bit about anyone but themselves. I am a disabled combat vet on one income it's sad that sharks like these are still doing business this way.

Dominick was very helpful she helped me get in a storage fast and shes friendly

Dominique was extremely helpful and kind. I will definitely recommend this place to family and friends. Super quick process too!

Thank you PS for awesome employees such as Dominick. She helped me with my storage needs and was very professional and nice.

Dominick was great! Amazing service. Great communication.

I thought i was having a problem but i talked to Domonique and she made me feel great for choosing public storage. Thanks a bunch for the fast response

Dominic was helpful made our process easy and smooth

Dominique was very helpful an friendly made our visit wonderful. Thank you for all your help.

Dominick was very helpful in helping me with my storage needs. Thanks Dominick and PS

Dominique was very helpful with the process all the way thru and even helped me get set up with another store who had what I needed instead. Very pleased and fast

Easy rental process..very nice staff

I was in a panic and having a frantic moment when I walked into the Public Storage office. I was assisted without feeling rushed even though it was near the end of business hours. Cory was very friendly and patient with me and still made me feel welcomed. Thank you Cory for your extraordinary service. You deserved to be recognized.

Dominic was filling in from another location, very helpful and personable. Made the process easy and “pain-free”.

Cory made my move in quick, easy and simple! Great rates and with the $1 move in special, who can ask for more?! Thank you Public Storage!!

Ms Dominick and Mr. Cory was super nice and very helpful, such a great experience, thanks Public Storage I will be recommending this location to friends and family!!!!

Dominique was very helpful in giving me the info that I needed to get my unit and just very kind and very good customer service ,thank you

Dominic was outstanding very informative wonderful attitude thanks public storage you have an outstanding employee

Great place

It works

A one star is to much. On Feb 24th the public storage on mccart in ft worth tx sold my stuff even though I had talked to an employee before the 24th. I had asked the employee to please give me til the 28th cuz I was waiting on my taxes but that no matter what I would pay it by the 28th please please just don't sale my stuff so what do they do sale my stuff then sends me an email saying they sold my stuff and that they only got 70.00 dollars for my stuff and I owe more could I send it yea I don't think so all my personal belongings was in that stuff photos etc and there just gone

Cory is very helpful with all my storage needs. Great customer service at this location

Dominick was very helpful. Explained everything to where i could understand all rules and pricing. Very quick process. Thanks Dominick!

Very Helpful and excellent professional quality service from Dominique. Gave me a quality experience. I'm Recommending this location to anyone looking for storage

Dominique was very helpful in helping me find my unit

Online reservation was very easy and move- in was just as easy. The unit was very clean. Dominick made sure I was very happy with my unit.

Dominick is a very delightful individual. She firm yet respectful. Love working with her. She’s changed my storage experience! 💜💜💜

UPDATE: As of Jan 2021 I have been dealing with 2 other [email protected] Public Storage Dominick and Cory and the kindness and professionalism is extended with them. I came to Public Storage cause of Krystal who I found out is gone but the staff here is so nice. I have never had an issue with my belongings and I have accidentally left my lock off of my door. I was late 1 time on my pymt. by 1 day & they didn't even hassle me about the late fee. It's always clean on property and its never a wait to pay my monthly bill. And they're cheap! If you're looking for a place try them they have great prices and the staff is like family you will LOVE it here!

Thank you Dominique you was very much helpful to us we love your customer service skills in you have a great personality I would recommend any one that need a storage to come see Dominique !!!!

Dominick was very polite and helpful when I visited my storage. Thanks PS for such wonderful customer service.

This storage facility is great!!! Corey is awesome and will help with any issue you may have regarding the facility. Quiet, well maintained. But dont fall behind because they are not forgiving and any fees or late charges.

Thank you Dominique, for your call today...to remind me to pay my bill! I sure am pleased that she does her job so well, otherwise, I would be paying late fees this month. Thank you again Dominique. You're the best!

Great location & also Ms.Dominique was professional and an great help...

The staff here at public storage is professional courteous and amazingly helpful,thanks Dominick and cory for all your help

Dominick was VERY helpful!!! I was so confused about where my key was and she helped me and showed me where to my find my keys in the unit!

Dominick was very helpful and offered her assistance while I was at my storage today thank you Dominick and PS for such awesome employees 5 star service!!!!

Thanks Dominick you was very helpful today. I will recommend PS to my friends!!!

Dominick was very helpful in the renting process 👍

Well Ms. Dominick showed out this morning representing Public Storage! I was all mixed up and confused, but with her experience and patients I was able to make the right decision best for me! Respectfully

Dominick was great

Dominick has amazing customer service and great knowledge about the units. This facility is clean and nice I would recommend to everyone!!

Dominick was really helpful and kind fast and easy process would recommend 🔥

Dominick was very and friendly helped us find our space and assisted any way she could. Thanks Dominick and PS! I would recommend my friends

So happy Cory is always so pleased to help me make my payments even when I’m paying for a different location. Makes coming in there pleasant. Thanks, Cory

Omgssss I have such a pleasant call with Ms Dominick at this location. I thought I was talking to my best friend for a second. Let me hurry up and come pay my storage fees. Thanks for this experience Dominick with Public Storage, you make paying bills fun!!! 💋

Dominick was wonderful! Very sweet and professional. She helped me get my information updated and was pleasant while doing so.

Front desk Dominik was so wonderful and easy to deal with.. Super friendly and great hair! Love her!!

thanks dominick for your service

Ms Dominick was very helpful and professional

After using the the Public Storage off McCart from January ‘20 to October ‘20, I can truthfully say my overall experience was very positive. I never ran into an issue and whenever I called to pay my bill or ask a question things went smoothly. I am very comfortable using this company again and I will be recommending Public Storage to others! :) I’d like to add that Cody is a great employee and always maintained an attentive attitude and a friendly demeanor. He was exactly what a solid company should look for in a team member! Great job, Cody and thanks for all your help!! - Leah Frank

After using the the Public Storage off McCart from January ‘20 to October ‘20, I can truthfully say my overall experience was very positive. I never ran into an issue and whenever I called to pay my bill or ask a question things went smoothly. I am very comfortable using this company again and I will be recommending Public Storage to others! :) I’d like to add that Cody is a great employee and always maintained an attentive attitude and a friendly demeanor. He was exactly what a solid company should look for in a team member! Great job, Cody and thanks for all your help!! Lemme also add really quick that these units are much roomier than they may appear! Mine was 7x10 and after clearing it out over the course of a few days, I was amazed at how much I was able to Tetris in there! Nearly an entire small apartment sans a couch fit comfortably with room to spare. Good stuff.

Krystal was absolutely amazing. Very kind, knowledgeable and helpful. You very seldom are blessed enough to me someone like her.

Both Dominick and Krystal helped me tremendously. Dominick with my many questions and she happily answered each one. Krystal helped me with my online reservation and took extra time explaining the steps that I was unsure about. I appreciate the personal touch from each of these ladies.

it's fine

Cory was very knowledgeable and friendly. He provided excellent customer service on the best storage unit for me.

Dominick was so awesome helped me thru my leasing process and was very professional. I recommend you visit this location.

I had an urgent situation that needed to be handled. The property manager, Cory, was able to troubleshoot it and get me taken care of. Thank you

When I rented my unit 3 years ago, I was told that my rate would never change due to a promotion they were running at the time. It has gone up 3 times in 3 years, starting at $30/month & is now $55month + $11 for insurance. I specifically asked if it would slightly increase each year & was told no. If it sounds too good to be true, get it in writing.

Cory had the best customer service, took the time to show me the different size storage! Very friendly and polite. Thank you, Corey!

Cory was so very helpful and pleasant to deal with.

Cory made it easy to get in, transfer to a larger unit and get out after getting into a new house. Would recommend to everyone!

Tracy at Public Storage on McCart was very friendly and helpful. Would certainly recommend to others!

Tracy was so nice and very friendly! Would totally recommend using this place!

Evelyn was amazing! Cassidy was also amazing helping and explaining things for me

Evelyn is the Rock Star of this property amazing job! Great personality always a pleasure!

She was very nice and helpful and I would do more business there again

Evelyn is always extremely helpful and resolves any issues or concerns I may have. Thank you.

Evelyn did a great job

Evelyn and Cassidy were very helpful and respectful. Great customer service. Explained everything... very fast service didn't wait long at all.

Evelyn was great! Helped me save money and had great customer service!!

Evelyn was so helpful. She got me in and out and even kept a smile on her face the whole time. I am glad I rented my storage unit with her! 😍😍😄😄 Happy customer!

Evelyn was great

Great experience evelyn was cool

Evelyn is absolutely amazing. She is friendly and so very nice and she does her job well. I love coming here to see her

Evelyn was extremely nice and friendly!! She went above and beyond to help me with my space.

Moving is stressful enough so a good experience with storing your possessions should be as stress free as possible. I must share this horrific experience of unprofessionalism encountered yesterday with Evelyn at this facility. My concerns with my unit were met with aggression, hostility and being hung up on. Christy the other employee was Speaking to me ( via phone) and professionally explaining my concerns. It was at this time Evelyn was yelling in the background at me . Evelyn was very hostile and wanted to argue instead of calmly and patiently explain my issue. When I asked for Evelyn’s managers name, Evelyn took the phone yelled have a nice day and hung up on me. I called back and it went to voicemail. I am still in shock at this unprofessional behavior and outburst. I’m sure this is not her first transgression against her customers. These customers looking for guidance, patience and professionalism during there move deserve better. Remember without us you would not get a paycheck. Horrible experience with Evelyn but Christy was very eager to make things right!!!! Update: Tried to contact corporate about the situation and guess what? No return call, email no response at all. The territory managers Erica and Justin are just as bad as Evelyn. Beware and take heed if something goes wrong no one will take responsibility so think twice before renting. Disgraceful

Evelyn And Cassidy treated me great and were very professional.

Awesome place Evelyn and Cassidy very nice great customer service. Thanks a lot ladies

$1 move in actually was $75. They force fees on you at time of coming in to get unit but dont mention anything up front

Miss Christina was sooooo nice and was extremely helpful !

Amazing experience! Property manager was very professional

Tanjie helped me and I'd come here any day thanks tanjie.

I was blown away by the helplessness of Evelyn. She manages the property at McCart! Great attitude, very outgoing and informative of all that is public storage.

Tanji was great. Very personable and delightful. Went extra mile to show us how to work the unit. Would highly recommend!

Evelyn was very professional. She really took care of my needs. She was so friendly and very professional. And my baby loved her too.

Tammy was amazing. She walked me through the entire process and I left satisfied. She was very nice and professional. I’ll rent here whenever I move around again.

Tanjie was very friendly and professional

Ms. Tanjie was very helpful today and her attitude is very positive great customer service and I thank her.

Ms. Evelyn (manager) is the absolute best not only did she teach me something she also looks out for her clients.. SHE IS THE REASON I am a loyal client....💈

Tanjie was very helpful and would recommend her any day.thank for your help.

Tanjie assisted me she was phenomenal she offered there was to offer she made sure I got the right size unit very friendly and courteous thank you Tanjie

Tanjie was very helpful she did a great job helping us

How late can you be before they put your things up for auction

Thank you evelyn for helping my parents I recommend this please

Tanje was a big help! I appreciate her so much 💜💜

They were great tanjie helped me.

Tanjie was very helpful greeted us when we first came in.

Evelyn was very helpful she’s always willing to help me

Evelyn was so polite and helpful thanks alot

Evelyn and Cassidy they are awesome they had me laughing and they where a good team I look forward to storing my things with them

Evelyn was great

Evelyn, friendly n prompt

Nicest and very considerate staff: Evelyn in particular. She quickly and efficiently Q&A my storage needs. Found the best deal at that time for me AND then recommended I wait a couple more days for an even better deal... Wow! They say every dollar saved is a dollar earned and she has earned the highest review I've ever given... Heartfelt thank you!

Evelyn is awesome. She really answered all of our questions and was nice and efficient. I’m glad we went there.

I love this facility, Evelyn is wonderful

Evelyn is absolutely amazing

Evelyn was very pleasant, she took her time and has great customer service.

Is a decent place to store your goods for whatever else you feel like putting away

Thanks Evelyn, I was very satisfied with your customer service👍🏾👍🏾👍🏾 nice, friendly and professional.

Evelyn customer service was very great fast she got me in and out great job 👍

Tracy was a big help when I moved out - very friendly and professional. She was also patient with me when I walked off with my key and left the lock on the unit, sorry about that, Tracy!

Evelyn the property manager was super helpful and efficient and Samantha made this whole process super easy! Glad I chose public storage!!!

Evelyn and Tracy greeted with a smile as always. Very helpful .... Love this locations services

Tracy was very helpful and nice

Evelyn is a great professional beautiful young Woman. She is about business and helping keep things going right.

Tracy and Cassidy were professional and helpful. In and out. Would recommend.

Evelyn from the McCart location was super helpful, very great customer service. I love the unit she recommended to me total thumbs up .

I would like to take a minute to give recognition to Evelyn for all the hard workahe does. I am on a national account through ah4r and know that it is not normal operations for much interaction through the staff of public storage and us. I am glad that Evelyn and i are willing to help each other out in turn makes many of the normal daily operations on both sides run smoother. Would just like to thank Evelyn for all her hard work and look forward to more teamwork in the future.

Evelyn and Tracy has great customer service and was very helpful

Evelyn customer service was great. She didn't have the size I needed, she went beyond and found another property close by. Thanks

Tracy and Evelyn are the bomb. Good rates too!

The manager Evelyn is so nice and helpful its good to know their are still nice people in this world

Evelyn was a great person she gave me the best of services and I loved how hard she worked

Evelyn great experience very helpful.

Evelyn was great! She goes above & beyond for customer service; she's a keeper!

What if my storage isnt sold at auction what happens to the stuff?

Nice lady in here with great deals

Evelyn helped me far beyond her obligations as an employee very sweet woman

A+ Customer Service, very helpful and courteous staff, Evelyn has helped me from the start and always goes beyond her job.

Evelyn is the bomb! She helped me so fast & explained everything throughly !

Andria and Tracy gave awesome customer service.

Evelyn is great! So nice and so helpful.

Evelyn is excellent at her job. She is very professional and always answers my questions. I've been there when she wasn't present, and the young lady that was didn't even acknowledge that I was in the office. Thanks Evelyn for you fantastic service.!

Evelyn was helpful through out my time of my house being stored here always answered all my questions highly recommend

Well it should be called private storage as it's not open to the public unless you rent from them.

Love this public storage location. Great customer service! Easy to work with! :) Evelyn is great!

Evelyn is very friendly and has great customer service, she answered all of my questions to the best of her ability and pays attention to her customers. Thank you Ms. Evelyn!

On 4/2/2019 after completing a 1600 mile relocation drive my husband and I found that our home renovations where still incomplete and that we needed to put out belongings in storage for up to two weeks. We walked into Public Storage very frantic. Evelyn was fantastic in assisting us with all our needs and putting our minds at ease. She offered us a great price, showed us the facility, and explained the contract in great detail. I just wanted to say she was top notch and that was so appreciated during a highly stressful time. Thanks again Evelyn and keep doing what you do.

My customer service rep is very curteous. She is very friendly and knowledgable. Anytime i have a problem she always helps me through it. Evelyn is your BEST customer service rep. If you ask me...its my opinion that she deserves a raise.

Absolutely loved my experience here. Evelyn was awesome. Professional and curteous all the time. I highly recommend this location. Thanks Evelyn for always being available and helpful.

Evelyn went above and beyond to assist me. She has great customer service skills! I really appreciate her! Thanks again Evelyn!

Evelyn She is very informative & helpful.

I would like to take this opportunity to give a 5 Star Rating to Ms Evelyn for professional and courteous assistance today. She greeted me with a smile, was complimentary and then proceeded to help me with a payment. Job well done.

Great customer service from Evelyn.

Nevada is divine!!! EXCELLENT SERVICE!

Thank you for all your service, the property manager showed some of the best hospitality service I've seen in a while. Mrs.Evelyn , thank you for your great customer service and supplying me with the necessary unit for my possessions..

Evelyn was really nice, had great communication and customer service and very informative

Evelyn was so helpful & nice it was like I had known her for years such a comfortable experience!!!

This is the best public storage I've been too. Your customer service rep. Evelyn deserves an award.

Evelyn is a great asset to public storage she made my moving and storage experiance great!!!

Patience was great !! And evelyn answered all my questions.

Annabel and Evelyn were a great help to me. Thanks

Evelyn and Patience were great today showing me the unit. Great customer service

Evelyn and Patience made my visit so very simple. I appreciate their time and effort in helping me find a perfect size room for my parents belongings. Thanks girls

Ms patience was very helpful and nice definitely like the customer service

Have a very good experience today at the public storage located on Mccart in fort Worth Tx. Patience was very helpful and I was able to pick the correct storage for my family's needs.

Evelyn Anabel they help me out a lot

Andria was very helpful and attentive to our needs .. just awesome

Andria was the best

Evelyn and Andria are great

Evelyn

Evelyn is very friendly n very detailed about the storage units.

Ms Vickie got me in out explained everything in detail made sure I was happen with my space thanks

Evelyn is a very sweet employee she is asset to your company she know how to keep you laughing

Thank You Public Storage for MsEvelyn she was every helpful and patient with me when I couldn't remember my code to the gate that is Great Customer Service

Evelyn was a great help and very polite and curtiase

BEWARE, I had a small storage for almost a year. When moving out I had so many things missing from my storage. DVD, Purses, and all my important papers, plus my all my school information from High School Diploma, Junior College Degrees, to my four year degree. The only thing left was my Junior High School Diploma. I have always used Public Storage and never had a problem until now. Every one in the office on McCart Ave don't know anything and no help. I WILL NOT RECOMMEND PUBLIC STORAGE because people will steal from you. Go someone else your important stuff is not safe there. They have had several breaking in the pass!

Evelyn was great

Great customer service from both Anabel and Evelyn, super fast service, neat, clean, cheaper than the other storages around!!

These ladies (Evelyn and Annabel) were very friendly and extremely professional. They gave me the great smiles and superior customer service. Go check them out!

Annabelle and Evelyn were great! I had a great experience at this location. Everything was handled very professional and very friendly.

Evelyn is a very friendly and professional worker. She went into detail on everything I need to know as far as the unit to the policies for the storage unit. I would highly recommend this storage if anyone is looking for professional and courteous service. Two thumbs up for Evelyn!!

Evelyn .& Nevada r the best. People at public storage

Evelyn and Nevada had a big deal out side with pd. And still was happy as hell to help us out and are really nice they the bomb I will be back

Amazing customer service, Evelyn greets me every time with her wonderful smile, she ask me how my day is , and ask me how she can help me today, she is fast and courteous a amazing employee!

Evelyn was very helpful. She got me in and out in no time. She was very sweet and nice

Evelyn was a great help!!!!! She had me in and out and also recommended me damp check so my things would not damage.

I love this place Every time I come in Evelyn always greets me very friendly the place is clean and I always generally feel welcome I've rented here for years and will continue for all my storage needs

Courtney was nice and had great customer service

Evelyn was very helpful

Evelyn was very helpful.

Went in to help my mom get a storage room, Courtney helped us out and she was great!! Super informative answered all my mom's questions. Definitely will recommend tgis place to family and friends!!😄

Courtney got us in a unit and was so helpful. Thank you!

Courtney was very quick friendly and was very quick about it. I'm glad that someone lives on property so someone is here always.

Courtney was really amazing!

Courtney gave great customer service!

Veronica was amazing help and deserves a raise! Loved her!

Terrible experience I would never use them again. The lady in charge of the property Courtney never showed up. I went there with my movers and had to purchase a lock but no one was the office. Called customer service they lied saying the manager was touring the property. I went around the property several times and no one was there 15 min turn to 2 hours or more. Calling the district manager she didn't answe. I was charged by the hour with the movers and finally left going to another public storage were the truck couldn't even fit in the location. Such a horrible company where employees get paid to not work at all! District manager terrible claiming she can't give me a refund for the hours i was charged extra. Public storage advertise they open from 9 to 6pm but false. I had to go to another storage unit company. the district manager claimed the lady in charge had a doc appointment and didnt show up but there was some else that was supposed to cover her and that was her lame excuse which I didn't not care. I am a customer and it is unacceptable that they don't want to reimburse me for the damages in this case having to pay so much more to the movers for their lack of responsibility!

Courtney at the McCart Public Storage was so helpful! There was a malfunction with the scheduled move-out date and she did her best to help us not have to pay a full month. She was extremely nice and put in a lot of effort so that we didn’t have to suffer the consequences! Thank you Courtney!

Hannah was really great! I received all the information in a timely manner. Great customer service from Hannah! Will definitely recommend to my friends and family.

Hannah was extremely helpful and courteous to me personally as well as everyone in the building needing assistance. She had me in a unit in no time, explained everything perfectly, and was super sweet! Will be recommending to everyone I know!

Hannah was so helpful and made sure we got the best unit that worked perfectly for us!

Hannah was so sweet and helpful. I have had a horrible morning and she really helped me expediently efficiently and changed my mood. She is awesome.

Courtney was great and very helpful!

Courtney was great!

I never went in but looks ok from the outside

Hannah and adriane were awesome people...made things easy and simple

I had a great experience when I went to visit Public storage Anabel did such a great job I rented a storage space on the spot. Anabel is a fine example of customer service and her great personality was really a pleasure. If you all don't take care of her I will recruit her to my business.

Anabel was great highly recommend this place

Hannah was so knowledgeable and friendly never did storage before and she made the experience flawless will definitely refer to this location...

Great conversation with Adriane.. Customer service a plus

Great place

Adriane

Anabel was very kind and helped me ou greatly to get my 10x10 unit before I deployed for the army. She worked with me since it took me almost 2 weeks to finally get to her to start it up. She was friendly and I knew a lot about her job. Thank you again Ansbel for helping me out

My monthly payments keep rising!! but Stephanie called me immediately & rectified the issue.

My wife and I have a unit rented at a Public Storage. Once I get our property out of there I'll never do business with them again. I also will not ever recommend Public Storage to anyone. There are several reasons why. 1 - They advertise first month for $1. When you go to rent storage unit that's when they hit you with the truth. Once they charge you with all the extra fees it cost over $100. 2 - If you're going to be late paying the rent they won't even attempt to work with you. You can call them and explain your situation and tell them a definite day you can pay and they still won't work with you. Doesn't matter if it's extra 2 days or a week. 3 - They will cut your lock even though you're communicating and trying to work with them on rent. They make you buy a particular kind of lock which they sell and charge $28. So each time they cut your lock you have to pay them $28 for another lock. 4 - When they cut your lock they are only supposed to be allowed to raise the door and take a picture of the inside. They've cut our lock twice and both times they have gone through our things and each time we've had things come up missing. When we said something to them we basically were called liars.

Great job Vicki!!

Went to public storage and was helped by Hanna she was very helpful and friendly.

Adriane she was very helpful and nice keep her in the office

Anabel was AWESOME!!!!

Came in to rent a unit in Ms. Anabel was such a nice an helpful person.

The staff was knowledgeable and kind the service given by the staff was excellent. Property was cleaned and so was unit shown.

Ms.Anabel Samano Has Great Customer Service Skills & Made Our Storage Experience Quick & Easy With A Smile. I Refer To Any & Everybody In The Area.

Great job, Anabel - very helpful & friendly.

Adriane done an excellent job.

Anabel on the Mccart location is so nice, sweet & helpful!

Fast friendly and convenient. Anabel was a sweetheart and gave me the perfect storage location.

Clean and friendly

Annabel is the Rockstar of public storage she has excellent customer service skills

Had to pay on my parents account and Anabel made it quick and easy.

Quick and easy perfect customer service

Adriane was very helpful and explains the process phenomenally!

Mr. Freddie's customer service & knowledge was impeccable. He was very detailed in explaining every aspect of Public Storages rules.

Anabel is always on call and helpful

Freddie is so helpful and professional. He let me see the storage unit and he was ready for me when I came in to sign the lease. Great service!

Anabel was so sweet and helpful! Everything was laid out very clearly and I feel safe and confident in my belongings being stored here.

April was really nice and she did my rental really close to closing. She has been great

Honest good location, protects the units, clean grounds

Anabel did an terrific job and i will rent again

Es bonito

Andria was very helpful during my visit. In and out real quick with the bill pay

Anabel made my rental easy and quick I recommend this place

The staff made my already stressful day a whole lot lighter with their fast and efficient haggle-free service. They're super friendly, cheap, and a dollar to move in. Thanks Amanda

Anabel was such great help, great place to store your items!

Anabel and Michelle these are awsome they got me what I wanted I will always use them.

Very helpful and made sure i had everything i needed..

Michelle was Awesome!!!!

Michelle was awesome she stayed late for me and had a great attitude love her service thank you keep up the great work

Brittany thomas was a great help and answered allof my questions. Very very polite!!

Brittany is Excellent and fast service. Highly recommend and price is great.

Tina and Michelle was very helpful. Wonderful customer service! Very informative and polite. Will recommend to my family and friends

Michelle gave great customer service! Very professional and helpful! Definitely a must use.

Brittany was very helpful and explained everything to me with detail.

Lyndsey was wonderful and very helpful. Thank you

Loved Lyndsey, she was a big help! I definitely recommend this location.

Clean storage facility, great staff. Very secure. Conveniently located by TCU.

Michelle was very helpful and great to talk to. She made us feel alot better here, than the storage place we had just left. Very nice, Thanks, Michelle

Michelle did a very good job and helping me thanks for everything

Michelle is awesome to work with.

Exceptional customer experience.. Customer satisfaction, Ms.Lyndsey. #wecare #metroplex #texasbusiness #storageunits #smallbusiness #onlinecustomers

Michelle was very helpful thanks for everything !!

Lyndsey did a great job and provided wonderful customer service.

Michelle nice lady she knew exactly what I needed I would recommend this property

Michelle gave us wonderful customer service and was very easy to work with! It was a great experience overall!

Michelle is awesome. Grat attitude & customer service!

Michelle, has great customer service with a pleasant attitude.

Michelle, very great customer service, quick and awesome!!!!!!!

Came in today Barbara was very helpful and kind.

Michelle is wonderful! She was kind, positive, enthusiastic, and extremely helpful. She went above and beyond to make my Public Storage experience great!! Thank you so much for your honesty and dedication to customer service!!

Michelle was GREAT!!!!

Michelle WAS THE BEST..!!!

Roy was very helpful with my situation and was able to get me setup for move-in very quickly. Nice and safe property.

Michelle, gave me a better deal than uhall..:-) :-) :-)

Seth did a great job at informing me about everything and was super nice and funny. Michelle did an excellent job with helping me out. Thank you Pulic Storage!

Michelle was great

Anabel was very curteous and helpful finding the right size storage unit for my needs.

Michelle is a very nice person and friendly she explain everything very good and tell me the bedt choice for me she help me too much

Michelle has great customer service

Kathy is awesome!😊

Kathy really helped me out like there services

Michelle incredulous service had a great time with her accurate see on details me tonight my brother smile.

Was greeted by a gentleman with awesome customer service. Treated us like we've known him for years. Definitely a great place to bring your stuff!

rented from Tamisha she was very sweet.

Rented from Tamisha had an awesome experience

Got a storage today tamisha was very professional

Ron is the consummate professional; very knowledgeable and very helpful! I am EXTREMELY pleased with my Public Storage experience and will happily recommend your services to others. Keep up the great work and thank you for your commitment to customer satisfaction!

Cory was awesome great customer service highly recommend them

Cory did an amazing job helping us get started in our storage unit! He answered every question and made us feel very secure and safe to leave our stuff here.

Michelle. She was great .

Michelle fantastic service

Michelle is awesome made it simple stress free and easy to get my stuff unloaded. Thabks michelle

Michelle does good customer service and friendly

Michelle was very professional and very fast and efficient. Best experience I've ever had!!!! Keep up the great Service!!!

Great very nice guy that helped us out a lot and gave us great info

Danielle was great good customer service

Michelle was instrumental in providing me with exceptional service and advice as I made the transition to this new city. She was professional, courtious, and extremely helpful and I highly recommend this PS location to anyone with storage needs. I will be a returning customer.

Very nice service from Amy

I had a great experience thanks to Amy everything was quick and easy

Michelle . Great Customer service process does mot tale very long. There is a manditory insurance policy though

Michelle was extremely helpful and friendly.

Michelle was really nice and very helpful

Michelle - good customer service

Great, manager was very helpful and un a good mood Great customer service

Ron was great! Thank you! Fast and convenient service!

sherry has been such a wonderful person :) she has been so helpful and so nice, I'm so glad i had someone who is polite to be assisting me

Michelle is awesome! She helped us figure our stuff out and get us the right sized unit. She is amazing at her job and that's why we came back to storing our stuff at Public Storage!

Michelle was great, very helpful with helping me pick my storage unit, and also made sure I understood everything.

Michelle was very helpful and very polite awesome person

Michelle is awesome, very nice and sweet,she rocks

Michelle provided me with a great customer service, very friendly, knowledgeable and made my storage experience easy and quick. Thanks Michelle!

Ron was friendly, quick, and professional

Ron was great! He was fast & courteous

Michelle gave me great service today

Michelle gave me great service today in a time when things are not so good for me. She great smile and wonderful with customers.

This is the best Public Storage only because of Michelle ~ she is awesome! She is very Customer Service oriented & her property is always very clean!

Danielle was awesome possum and I was even Teeo hours late. Great person.

Michelle and Danielle were very helpful and provided good service.

Ron is very helpful and goes over all the paperwork thoroughly. super helpful! !

Ron was very great and helpful. Very attentive in making sure the proper storage I needed at this time... He was the best customer service

Michelle is an excellent host. Job well done.

Michelle is a very good person never had any problems from the time I purchase my storage I will recommend anybody to stop and see Michelle!!!!!!

Michelle was very efficient. But also very considerate. In a world where so many people don't care it's nice to meet someone who does. Thanks.

Excellent service, very helpful and fast

Michelle has great customer service, im glad i came back

michelle was a very helpful and wonderful me amd my dad liked having her as our public storage person

Mitchell was awesome friendly and very professional

Michelle is very kind and has great customer service. I will definitely store here again

Michelle is wonderful she has a great attitude and is very helpful i will keep coming back because of her

Michelle really took care of me and made my move experience very easy and comfortable! Thanks for alll the help!

Danielle is great just publish it

Danielle did a great job nice and sweet need to be a manager

Michelle was awesome! Found us a great unit at a very reasonable price! A+ ! Highly recommend.

Michelle did a wonderful job

Michelle was great, she made the experience effortless.

Michelle was great!

Michelle was SUPER DUPER GREAT! Very pleasant to work with and informative! I would recommend this location in a heart beat!!!!!

Michelle was Super great

Danielle was great! She helped me out, and gave me a lot of tips!

Michelle is the best and friendly. Office is clean.