Public Storage Self-Storage Units at 9049 Tehama Ridge Pkwy, Fort Worth, TX

Amanda was super helpful! Kind, Patient, Diligent, just all around a great person! Couldn’t have had a better experience in this stressful time!!

WATCH OUT!!! Been an on time paying customer for 2 years and they decide to raise the rent $80… It blows my mind that new customers are treated better than loyal customers.

Amanda is bad ace!!!!

Amanda was great and extremely helpful! I recommend this spot, 10/10.

I had an amazing experience Amanda was very helpful and personable. It was definitely a 5 star experience!!!

Dear Public storage tehama ridge fort worth, corporate and all customers... By not keeping my reservation when your website says ALL OVER IT that there is no obligation to my reservation you have committed fraud, I will be exposing your fraud fully and also will be opening a better business bureau case based on this fraud. You cannot accept reservations saying no obligation then when you have other customers cancel the reservation requiring an obligation thats LITERALLY FRAUD!!!! DO NOT RESERVE UNITS HERE THEY WILL CANCEL THEM AGAINST THEIR OWN PROMISES ABOUT NO OBLIGATION REQUIRED.

Very friendly, upbeat, and thorough.

Kendra was so nice and very helpful! 5stars for certain!!

Very helpful

I would like to say to Amanda, thanks for forth and effort to make everything so simple!!! Thanks again…

Kendra was very helpful with my unit! After she saw my load, she suggested a bigger unit! Thanks Kendra!

Kendra assistance was outstanding! She was very patient with us while we decided which unit would meet our needs. She showed us two different units. Her customer service was the best. Thank you Kendra for your help!

Avoid this place!!! I’ve been paying rent at this Public Storage for several years. I recently found out that there was a break in/robbery that involved my unit, which had happened over a month ago. I didn’t find out until I called about another matter. The door of my unit was damaged and doesn’t close. From the time this robbery occurred over a month ago they have not repaired my unit and have only a tarp hanging over it! My property has been exposed to weather, animals, or anyone that wants to help themselves to my stuff. The property manager, Amanda, is horrific! She verbally attacked me on the phone for questioning why my unit door has not been repaired. Amanda ‘claims’ she did her due diligence to let me know, however, I was left one voice message and that didn’t include the situation, no text, no email. I called the main business number as well as the GM and zero responses to this matter. They are always super nice and helpful when trying to get your business, but trust me, they could care less. I’ve been trying for days to reach them about an update on my unit, but no return calls. See the photo of what I’m being asked to pay for and the security of my belongings. Unbelievable!!!

Kendra was very helpful and courteous.

Amanda was very helpful and extremely nice.

Was super stressed about finding a new storage unit, but Amanda really made the whole process so much easier. She took all my questions and concerns seriously, and even told me about her own experience with the storage here. So helpful! I’ll definitely recommend this location in the future!

The best customer service I had in a while, Amanda took care of me, answer all my questions and help me!! Definitely a place to come back too! Thank you Amanda!

Amanda was super helpful and amazing

Friendly, professional staff. Clean, well-lit units. Easy access. I'm giving another review about the renewal service for my unit. Very pleasant experience! I need to downsize my unit and will work on doing that and will definitely stay here! I appreciate y'all!!

I was planning on visiting a few locations both with public storage and other storage facilities. However, with this first stop I was certain this was the location I wanted. The facility was very clean, even during a busy time. Amanda is awesome! She helped me through the entire process with ease and addressed any questions or concerns I had while there. Talking to her felt very natural and made me confident in knowing that this was the place I wanted to store and keep my stuff safe!

Amanda is the BEST! So helpful in choosing the right size unit and helping get the rental setup. She took the time to show me the unit and made the whole process quick and easy! Thanks Amanda! Great job!

Amanda was very knowledgeable and helpful!! We had a great experience.

Amanda was great, I highly recommend Public Storage and especially this location!

Amanda is awesome! Takes care of everything. Highly recommend this facility for all your storage needs, reserve online but come in to finalize.

Amanda was great. Very professional and knowledgeable. Great customer service.

Amanda was absolutely amazing very helpful explained the transfer process flawlessly. Very professional I really appreciate the help and great service,. Thanks again Amanda!!!

Amanda has such an upbeat and positive attitude. I called your facility to inquire about units for my upcoming move into the Ft Worth area. She was very knowledgeable and extremely helpful through this entire moving process.

incredible service i didnt know that much of what i was doing but amanda helped me figure it all out and was very friendly the whole time

Amanda was beyond helpful and answered every question I had! Thank you! 10/10 will recommend!

Great service, highly recommended

Amanda really helped us and made the experience very easy! She answered all of our questions and was very nice.

Amanda did a fantastic job giving me all the important information i need. She walk me through all the process and access instruction for my storage. She not suppose to walk an extra mile and help, but she did it anyway. Thank you Amanda. I hope the management recognize your dedication. On the other note, Location is gret is I leave right across from the storage unit. I can even push my fridge cart from my place, to my storage.

Amanda was awesome! So helpful and informative.

I called your storage facility about my move to the area and spoke to Amanda who was such a nice person and very helpful! She gave me a lot of information about the units and services available and I will definitely be using your facility when I arrive in town and appreciate Amanda's excellent customer service!

Amanda Rohr was hands down the best for customer service and assistance!!!!!

Amanda was so good getting the best size unit at the best location for my belongings to be stored. She has a great “can do” attitude!

The person I had was super helpful and I am very likely to go with this place again if I need to get more storage later!

Management never responds. Everything has to be handled @ management level, with zero accountability for an absentee manager.

the worst. horrible management. Do not rent here

very poor management and never open when it’s supposed to be.

Amanda did an awesome job on getting me a storage unit.

Amanda was absolutely great today! The area there is very clean and secure. Had a wonderful experience to say the least.

Vivianna was very patient and extremely professional. Bring your walking shoes because she's awesome.

They need to start answering their phone! I've call numerous of times on different days and they do not answer whatsoever! I should NOT have to drive up there just to ask a simple question! I've even emailed them through the app like come on now!

Amanda was super helpful and friendly. Got exactly what I needed and the process was really easy.

mandy was awesome!

Amanda is #1, excellent service with a terry smile.

Amanda was such a great help. Thank you you've got a great employee there.

Vivianna was absolutely the sweetest! Very helpful and took her time to explain things and show me around. Thank you Vivianna, you made my stressful move very easy!

Vivianna was very helpful in showing me around the property

Amanda was great!! Made my application fly by!

I highly recommend this location! Amanda is great! She provides excellent customer service and takes care of any issues I have in a very timely manner.

I have worked with a lot of storage sites over many years. While i'm not all that pumped about this big corporate "Public Storage" Corp, I truly enjoy working the Amanda at this site. She is detailed and follows up on any problems I have with our units. I highly recommend doing business here and let Amanda provide her outstanding customer service.

I had a great experience here. Amanda was super helpful in getting me set up! Would use again.

I can't believe that I paid $78,000 for 3 years and tonight I was locked out having to leave my purse and cellphone. Also the doors to my units (2) we're not left secured. Tried speaking with someone via Life chat who kept asking me 'Can you ask the question different. I was truly thinking about sleeping in the U-Haul because I was afraid someone who take my things. So very disappointed ☹️. Earlier today when we were there the restrooms were locked and when we asked to have them open it, the lady was very RUDE....

Amanda provided excellent customer service. She was very helpful after a long and difficult move. Always willing to answer our questions.

Amanda is really helpful and the storage facility is super clean.

Amanda is great with the customers. Very helpful, excellent personality! Clean property!

Customer service was great! Sesily did an awesome just telling me all the info I needed to know.

What is the last hour I can enter to my storage unit

Closed due to no internet ! Was posted on the door today. No internet you can still assist customers. Every time I try to visit the office it’s closed. The staff is not friendly at all.

Sesily was very nice and helped me better understand everything

ROBIN has the best service! Although she had tasks, she put those aside to help me with everything I needed from when I arrived til leaving. Robin was very understanding and patient with me. That’s amazing customer service! absolutely 5 STARS!!!!

Would be great if they didn't keep raising our rate. We have only been here half a year and it has happened twice. Be wary.

Awesome experience! I've rented several units throughout my life and this was by far the easiest and most pleasant among them.

Please take your business to a different location. Really bad service especially since they have new owners.

Great storage facility. I had to change the size of the unit I had initially reserved last minute and it was no problem. Lorie was super nice and helpful getting all set up.

Top notch. All Storage has the template and process down. Just needed a small unit to store tools for work. Secured a unit online then went into the office to finalize. Very easy. Very secure and easy in and out..

Their customer service rep, Lorie, was very helpful and informative. She made the process very easy. It is easily accessible and a very clean storage unit.

Customer service was amazing here! Lori made this experience quick and easy.

Lori was awesome! Best customer service I’ve had in a long time. Something rare these days. I highly recommend using them for all your storage needs!

Two stars for hooking me and raising the rent every 4 months. Hope to leave them behind soon

Best folks in the world! Love em! Facility is nice and clean with extremely reasonable prices 😊

Very impressed with the facility as it is very clean. The staff needs to be recognized for the professionalism and courtesy that was extended and given to walk me around the facility. Patient and kind Lorie was and should be fully recognized for her customer service skills. Bravo and thank you Lorie!!!

Does this location have warehouse/office space?

Amazing experience, answered all of my questions and offered solutions to my storage/moving needs. Thank you for giving me peace of mind!

All the people are really kind

Matt was a superstar in getting me set up to rent and move in the same day! Thanks for all the help!

Great Experience! Laurie was very helpful!

Just leased online yesterday however their system would not load my ID I would need to go in and provide it. An email sent from them and everything on the internet stated that they were open till 6 today. I arrived at 5:02 and closed. Plus, the hours on the door said 5 not the 6 everything else mentioned. I called their phone and got VM which stated they were still open. I finally reached someone at another property who provided me with manager Gina's contact info. I left a descriptive VM and text just after 5 p.m. and here wer are almost 11p.m. and not return call. See I was sitting there with a truck full of stuff to unload and needed the gate code. Office is closed Sundays. Talk about getting off to the wrong start looks like cancellation will be happening come Monday.

Good experience. Very nice people and easy to rent from.

Lori was awesome today! She helped me find a unit that more than met my needs at a great price! Highly recommend Lori and this storage place!

Lori was awesome! Even though she explained how big the unit was I asked to see it and she had no problems accommodating me. I really appreciate the fantastic customer service. Thank you Lorie...you rock!🙌🏽💯😁👏🏽👏🏽👏🏽

Nice customer service and clean facilities

Very helpful staff. Helpful with getting some things that I needed for my move. I was able to take a look at the units before purchase and they are very well kept and clean. I was given enough information to make my move into my storage unit successful. I really appreciate you guys.

Just rented a unit from Brandon who gave us exceptional service. Definitely recommend using Brandon rental needs.

Friendly staff and clean storage

Update, Thank you to Brenda for getting this fixed on my account it was just a mix up with a new company taking over. This location used to be a Extra Space Storage and management was great to work with. Has now become a All Storage and I couldn't be more disappointed. They've already passed along one rate increase without the 30 day notice on the contract and plan for another increase in 9 months time per management

The best costumer service I had in a long time. Thank you so much!! Well maintained and highly secured facility. The staff are always so happy and willing to work with your specific situation.

Professional and Quick to respond.

My wife and I moved from Michigan to Fort Worth Texas. We got 2 storages via a call and had a POD delivered to the Extra Space Storage on Presidio Dr. in Fort Worth. The POD door would not open. POD couldn’t get anybody out until the next afternoon. Extra policy is that the POD could only stay 24 hours. I had paid extra to POD to deliver and pick up the same day. I also paid for movers, because I am a disabled Veteran and can’t lift. So I lost money. The Ladies at Extra Storage understood and assured us that everything would be ok and not to worry about the staged POD. They were awesome and I was a nervous wreck but they calmed me down. I thank you guys for being so awesome and providing the best customer service for persons in need. Especially during these crazy times!

I can’t say enough about this Extra Space storage and the people that work there. Holly and Jennifer provide the kind of customer service that proves they really care and want the customer to have a good experience. If you’re going through a move and need a storage room I recommend this location. With all the stresses that come along with a move, you can rest assured that Holly and Jennifer will take care of you.

The customer service was beyond excellent! Holly took care of me and made the checking in process very smooth and easy. She was very informative and was able to answer all of my questions. The facilities are also very clean. The prices are very affordable compared to others in the area. Definitely recommend!

1daful service and gr8 help..alwayz helpful and handy..and also...very welcoming...outstanding crew...

Clean and well priced storage

Stopped by to take a peak at storage units and the staff was super friendly. Walked me around the property. Very informative and listened to my needs and helped me find the best unit for my family. Holly is the absolute best!!

Rapid rental review: Just used the rapid rental this afternoon and had my unit available for move in immediately. There was a glitch with the site that accidentally signed me up for 2 units, however the staff was super quick to call and sort it out with me! Overall it was a fast, easy experience and I would recommend it!

Customer service was great. Friendly and helpful people throughout the leasing process made things extremely fluid with no stress.

I been leasing a storage unit with Extra Space Storage since they opened, and every time i need help, either was getting a second unit, or transferring to another unit, Holly has always been exceptional with her customer service, always so willing to help me with my concerns and questions and patient with me with my decisions of what storage unit fits my needs. 100% recommended this location in presidio they take care of their customers.

Truly great experience - Holly and Jennifer are rock stars! Everything was easy, smooth, professional, and efficient from start to finish. I wasn’t even really sure what I needed, so I was referred by Ali (also awesome) from another location because she knew that Holly would be able to accommodate me, and she was right. Holly was so great, offering me options for the best price and flexibility in order to help me figure out what I needed. From the digital contracts to the new cylinder locks, everything is way easier now and super efficient. Plus the facility itself was impressive, brand new, and really clean. Moving and storage times can be hard and stressful, and on top of everything else these guys were just plain nice, they were really friendly, had a great manner, and went the extra mile, and that just makes a big difference and is greatly appreciated these days. I would highly recommend this place to anyone, and thanks again for everything.

Super clean and friendly staff. Holly is amazing and goes above and beyond!

Holly and Jenn was so nice and helpful. I was taken care of right away over the phone. And when I arrived to the storage there was no hidden fees and jenn did not mind helping me find my storage! Awesome staff, and storage very clean!

Holly made the process a breeze, reserved my unit online, came into the office to sign my lease and grab my lock. Excellent Job!!

Always friendly and they are taking great care of my personal belongings - 💯

Extra Space Storage is the best that I have ever used. It is a new location and a very good location. The people that work there are very efficient, friendly and fast . They are having very good promotions now, first month is Free. They are filling up fast. Charles Powell

Holly and Jennifer are very kind and Helped me find the right unit and then when one opened I was first on the list. Thank you holly for keeping up with me.

holly was great and very thorough. she got me in a unit that day !

HOLLY WAS SO FRIENDLY AND NICE SHE MADE IT EASY TO FIND THE PERFECT STORAGE SPACE AND WAS VERY EFFECTIVE IN GETTING EVERYTHING DONE WITHIN THE SAME TIME WE WERE THERE WILL RECOMMEND 10/10!!!!!!! THANK YOU!!!!

Excelente customer service

5 stars don’t come easy, but the great service, provided by Holly and Emily made this a perfect experience. If you are looking for a quick way to get some extra storage, you won’t go wrong here.

Set up with Holly was a breeze. Very friendly and professional!

Aubrey was very helpful in giving me the information I needed and showing me around the facility. 10/10 recommend!

Holly was extremely helpful making a seamless transition from a larger unit and downsizing to a smaller. Excellent customer service and eager to help and exhaust any resources available to assist you.

Very professional, caring, great staff, very derailed In their work, and explaining every thing to customer. I loved how warm welcoming was their greeting You don't see that any more lot of business places this days unfortunately. Thank uou guys. I absolutely recemond to evety one.

Very helpful!

Not bad for your typical storage place although I have notice when they claim to be climate-controlled if not as cold as I would like it to be considering we are here in Texas

Excellent customer service, great price

Nice property, Holly was very nice and helpful!

Holly and staff were great! Quick, easy and efficient!!

Holly was great! Very professional and thorough. Listed all of the best rates they had available!

i can’t recommend this place more. such a phenomenal service and units.

Jennifer was so awesome and Very patient with me and my husband. The units were clean and everything was explained perfectly. I highly recommend Extra Space.

Jennifer was very professional and personable. Her knowledge of her company's products and processes was impressive!

I had a great experience working with Holly. She was very knowledgeable, kind, and efficient. We were in and out with exactly what we needed. I appreciated her kindness and patience with me while I tried to decide on what size unit and my kiddo messing with everything 🤪🤣🥰. Thank again Holly! You have helped make this huge transition for our family that much easier!!

Able to do everything online! Super friendly staff, Holli (sp?) Is friendly and helpful! Clean, secure with cameras and gate! Definitely glad I chose this location!

Holly was great! The process was easy and she was extremely helpful in making sure I had the right size unit. She explained everything completely and was so friendly. Her customer service skills are on point! You will not be disappointed!

They did everything right by me. Didn’t have any problems what so ever.

Very good response time. Helpful and friendly customer service

Very clean environment and welcoming energy! Great pricing, will recommend to family/friends.

Had a wonderful experience today.Holly was a sweetheart and went above and beyond to assist me in finding the unit best suited for me at the best price and walked me through the paperwork step by step and made me feel comfortable from start to finish.It was the best rental experience i’ve ever had at any storage facility.Thank you again Holly! 😊👍

I reserved a 10x10, shortly after that Holly called me to go over pricing and answer any questions I might have. My 2 teenage daughters were throwing me a dinner party for Father's Day. She politely offered to call me the following morning, and she did at 9:30 am. She was so nice, and accommodating to my situation and the whole time having the sweetest nicest personality I have ever encountered on the phone. Her approach and personality set me off about my day with such a positive feeling I couldn't help but smile. Little did she know that I was headed to speak with CPS and detectives about an attack on my 14 year old daughter. She still has no idea until now. Thank you Holly I will send anyone I know to you. Ty, Clayton Starr

Jenifer helped me on the phone getting set up quick and easy. Was extremely nice and helpful. And Holly was a huge help at the desk when we got there. She gave detailed directions to where my unit was and was very sweet. I will be using Extra Space for all of my storage needs. Great customer service!

Very helpful staff and made everything easy from signing the lease to locating my storage.

Our movers made it after the office was closed and that was when we found out that our large unit was not large enough, and the cost of having the movers store stuff until the next day was enormous. As I was trying to figure out what to do, Holly happened to walk by. She had been working late and when I explained our problem, she worked even later to help us get another unit. Talk about going above and beyond. Thank you so much Holly, you were a life saver!

Thank you Holly! Very quick and easy process getting my unit set up.

We had the best experience setting up our storage unit with Holly at the Presidio location. She was friendly, courteous, and answered all my questions. We were able to get everything completed quickly and easily, all in the same day. The location is clean and convenient being right off of Hwy 35 with ample security set up. Definitely recommend this location and Extra Space, go see Holly!

Holly was the best! She helped me and my gf on getting a unit super fast and was an easy process! Best experience I’ve had with customer service. Everything about this place was insanely nice and clean. The security was also really cool to see as well. Would highly recommend this place to anyone needing the extra space:)

Holly was very helpful on setting me up with a rental space and even went further to help me with a better deal! Especially since I needed the storage ASAP. Everything is kept clean and tidy. Thanks for letting me keep my stuff on your property!! 😁

Holly gave us such great customer service!! she asked plenty of questions to make sure that we got the best unit fit for our needs.. they are open and going quit. Check this place out first!!

I was in need of storage ASAP as I was moving out of state in 3 days and had movers coming the next day. Due to the pandemic, getting and keeping a flight was a daunting task. I called to rent storage space one day before my movers were set to arrive. I called and spoke with Holly and she was beyond amazing. She knew I was so stressed and needed help fast. Not only was it a seamless process Holly went above and beyond. It is very important to have someone on the other end who is just as anxious to help you. It was like she was moving. I had to call back a couple of times for assistance and she was so patient. The facility is perfect. More importantly it feels safe. There's no need for me to worry about the security of my stuff.

Holly was so helpful through the whole process. She explained everything so well and answered all of my questions. I would highly recommend this storage facility!

I signed up online with Extra Space Storage. It was quick and easy. Holly called me almost immediately to verify my selection. When I arrived, Holly showed me the storage space I rented. She spoke to me about other options that might be a better deal and then let me make my choice. I appreciate all the help. Thanks Holly!

Very friendly location and good with customers, Allie helped me with my reservation and gave me a great deal on storage I needed..thanks!

Through the crisis going on, they are still open to help! Got my unit today!

Holly is Awesome!!! I lost my key to my unit, and got me fixed up and on my way. Storage unit are clean and easy to access with bigger trucks.

Very nice and new facilities. Very nice and helpful office staff

Really helpful did a great job helping and getting set up

Taryn was super helpful giving us a tour and the office staff was very kind. The transition was easy and simple - great experience.

Ali , she was really awesome and helpful I recommend her for anyone look for storage.... Hussam

Holly is beyond helpful she was so great finding me what I was looking for

Came in needing a storage unit. Holly helped me and she was wonderful! This location is pristine and I’m super impressed with the security measures they have. Loading things up and taking them to the second floor is a breeze and way easier than I had thought it would be. And it’s cheaper! My only complaint is that I wish the insurance, you have to have, would be included in the online quote as well as the fact that you have to have a specific lock for your storage. It’s a little misleading when you’re expecting to pay one price to get started and then you have to pay another...

Holly went above and beyond & made moving so much less stressful! I highly recommend this place!!

Great customer service. Easy to setup.

The staff was extremely friendly, knowledgeable and made the process easy! The facility was extremely well kept and I would highly recommend this place!

Holly was amazing and super sweet. This is a new Extra Space Storage and it’s very clean. 10/10 would recommend.. It’s in a very good neighborhood where you can get your shopping done and it’s very accessible!!

Holly was patient and easy to work with! She helped me get the best rate for my storage needs!

The facility was exceptionally clean and everyone was so welcoming! Taryn was absolutely amazing and so helpful in meeting my storage needs. Highly recommend Extra Space Storage!

Holly was very knowledgeable and friendly. I'm very confident in my decision to rent a storage unit here. Thank you for all your help!!!

Outstanding customer service!

I have never had a problem anytime I have gone in. Everyone is super helpful and so nice.

Ali and Holly were very friendly and provided outstanding customer services!!! Very professional

Brand new facility. Great promotions to help you get started. Friendly customer service.

Great customer service! Great pricing

Holly was amazing! We had to get a unit on a very short notice under difficult circumstances and she accommodated every need! Great storage facility.

They were very helpful and answered all our questions. Very clean and well lit storage units.

Holly was very helpful and friendly and made the process a breeze!

Great service by Miss Holly!! She took care of me, made sure that I was happy with the size of the storage unit I was getting, then got me into a bigger one w/ no hassle or fuss! The whole process took about 15 min. Thanks for such great costumer service, Holly and thank you for looking out for my best interest with your suggestions!

This is easily of the BEST storage facilities in town! I've used several storage facilities but I think this one surpasses them all! Ali and her counterpart took care of me right away and got me the perfect unit for my stuff. The process was quick, easy and they were very friendly. I left with such a peace of mind, knowing that my stuff is in the PERFECT place! The unit is relatively new, so the place is in a pristine condition. If you have to rent a unit, definitely come to this location. I highly recommend them!

Super awesome staff and a very nice facility. Ali was super awesome and really helped us out. I would recommend this storage facility with out a doubt!🙂

Extra Space Storage is the most amazing place that I have ever stored my furniture at. I have been with them for three years and I will keep coming back as long as I need them.

Holly was very informative and made our renting process pain free! Thank you Holly!

Staff is extremely friendly, and absolutely amazing prices! Thanks a lot Holly!

This is a review for extra space storage in Keller. Elizabeth and Holly are fantastic. The facility itself is very clean ultra modern and nice and peaceful. I am confident, that anyone with anything (except: water or bugs), (smile),that want to store here; will be fantastic for you or your Company!!!! You will be super pleased!

We needed a unit for my Mother In-Law. Holly was awesome. She answered all our questions and was very helpful. Highly recommend this location.

Clean building and professional people

Holly was very nice and helpful and the rental process was quick and smooth

Holly was AWESOME! Excellent and expedient service, plus I learned a thing or two about my phone to boot! Fast, friendly, and definitely a place I am happy to leave a few boxes at

Great customer service. Holly made sure to answer any of my questions and to get me in and out with ease. Facility is new and clean. Recommend storing here.

Excellent customer service. Clean units and easy access.

Thank you Holly for your great customer service!

Friendly, quick, and honest service

Ali was super kind and friendly the second I walked through the door. Very helpful and showed me all the spaces I asked to see. Very patient. I highly recommend coming to this storage unit. Very clean. Holly the manager was super friendly as well. Answered all my question. Very professional. So happy with my decision with coming here.

Holly did a fantastic job! Helped with getting a storage unit that fits our needs. Well done!

Great experience. Holly was vey helpful and a pleasure to work with.

Ask for Holly. She understands customer service

Holli was very nice and accommodating. Very knowledgeable and took the time to answer all our questions and showing us the facility even though we walked through the door at 5:45 pm.

Very nice and clean. Loved the layout. Ali was a great help and answered all my questions. Will definitely recommend to friends and family.

Smooth sign up process, excellent customer service, and a well kept facility all lend to the excellence that is ExtraSpace. While the facility is less than a year old, the upkeep seen within the building is top tier. Holly, the general manager, personally took care of me during my sign up process and was able to provide me with everything I needed and answered all of my questions. Definitely recommend this facility!

Wonderful storage space! Ali was great showing around and helped with any questions! New and clean.

The storage is nice and clean and the customer service is great I am very satisfied

Michelle was great on getting us in and set up.

Everything has been smooth sailing when getting my storage unit with extra space storage. Yesterday my lock had a mishap and today I went in and Holly was very helpful and sweet and gave me a new lock. The actual building itself is very nice and clean. if you are in the area and need storage, I'd recommend this location!

Michelle was able to get to get is the right unit for our storage needs. Friendly and helpful

Michelle helped us out she took ya To see a few units she is very sweet and helpful.

Holly was very patient and new her stuff. Never tried to rush use knowing she had so many others standing in her lobby. I really appreciate that kind of customer service. Holly you were wonderful and I am glad we had the pleasure of meeting you!!!

Everyone wants to be a customer for Extra Space Storage Miss Holly is one of the most wonderful employees that works at the place and she's very helpful and very knowledgeable if you want a good place to rent a storage Extra Space Storage is a wonderful place to do it

Very friendly staff and informing, location has great access to multiple restaurants. The location is very clean and up kept would recommend this place for those looking for a good climate controlled storage area

Holly got us in and out with such ease! I truly appreciate the professionalism and simplicity of the process of getting a storage unit! Everything is kept so clean. We would recommend to everyone. Thanks for such great service!!

Holly was super helpful and knowledgeable about the space I needed along with helpful hints. Her professionalism and kind demeanor made my time all the more pleasant. Thx u.

Very happy with the service and cooperation. My hours and requirements for my move in were a little tricky and Holly made everything happen very smoothly.

Ali and Michelle were great and very informative, thanks❤

Michelle assisted me tremendously with my remote lease. Grateful for the assistance.

Holly was awesome I completely forgot my unit number and she gladly helped me with one of the biggest & warmest smiles ever !!!

Holly and Ali are terrific! Thanks ladies.

The employees at both locations have been excellent,couldn't ask for nicer people.the 8864 store was great.michelle at 8864 was excellent and referred us to all,holy they have been beyond great.

Holly was amazing helped us get a storage and boxes excited to be at this clean facility.

Wonderful..clean..easy access! Great costumer service.

Friendly, helpful staff! Quick check in, clean new facility, great security.

Very nice and clean facility.The staff is really helpful with the whole rental process.

Holly and Amber were amazing. Helped me find a unit in Phoenix and set me up for later this month.

Great service. Very Informative and knowledgeable. I looked at several other storage facilities and this one by far offered the best service and prices.

Holly was fantastic! Thanks for all the help!

Thanks, Holly! This is our first time renting a storage unit. Holly made it easy and worry free. Honestly, we’ve been putting this off for years because we were unsure and wary of the entire process. Nobody wants to be taken advantage of! Holly at Extra Space Storage Presidio Town Crossing came through for us. 100% at peace with our decision. Y’all go see Holly!

Super friendly & knowledgeable!

Ali was very helpful and understanding, she knew exactly what I wanted and needed. The storage area is Very clean & well maintained.

Holly went above and beyond my expectations. She waited for me while I was in traffic and helped me out even after the office was closed, in order for me to rent out a unit. Very nice facility and easily accessible.

Ali was great. She was very personable and helpful.

Holly made the entire process of renting a facility purely painless. No overbearing sales or gimmicks. Highly recommend!

Wonderful Service, kind staff, great prices! Couldn't be happier!!!

Holly was great, explained everything, was very knowledgeable...the cylinder lock thingy is still new to me but it is what it is.....lol.....first time renting here but now I wonder why was I anywhere else....very reasonable....would definitely recommend Extra Space Storage....

This is a great place. The welcome is nice and warm. Great staff.

Holly was very professional and answered all my questions.

Fantastic service! Women there today were filling in from a different location. "Bald moment".You know what I mean Holly 🤭🤭🤭I won't be forgetting that one.

Clean facility. New and nice. Staff and is very friendly and helpful.

Great, friendly and professional staff! Ally went out of her way to ensure all of our storage needs were met 😊. Highly recommend this Storage Facility.

Charly and Ali were extremely helpful

Great customer service.... Ali and Charly, we're very helpful

Brand new place, very well kept, friendly & helpful employees that know their stuff. Charly is willing to help in every way she can to get all your questions answered and the right space for your needs! Awesome to the 5 stars I rated!!!

Prompted and great customer service by the whole sales team!!! Team work makes the dream work!!!

Great service!

Awesome SERVICE and the prices are UNBEATABLE!!! Charly even stayed late jus to accommodate us afterhours!!! Thanks so much for Charly and Ali for the great experience....y'all were GREAT!!!!

Virginia and Ali were awesome today! Fun and friendly!!!! A great experience!!!

Love the climate control. Got a notice last month that my rate was going up. Not a fan that you can just raise the price when you want.

Ali is an amazing assistant manager that gave us a great service. Super polite and professional. Please make her a manager already!! 😊

The employees at this location were awesome. They were very friendly and efficiently helpful.

We contacted them very close to closing. They never rushed us and had everything we needed. Great customer service, clean facility. I highly recommend them.

Amazing experience, just got my unit today. Facility is clean & well lit. Customer experience was excellent. Will definitely recommend

Excellent customer service, knowledgeable staff, a very clean and well kept facilities. Highly recommend this location to those looking for storage needs.

Amy was very professional showing us several options that would best fit our family’s needs. The facility is new, clean and climate controlled.

Larry's professionalism and expertise went above and beyond. Thank you for all you do, made part of our moving experience a hole lot easier. Larry thank you again.

Easy, quick, good price. Colton helped me get the cheapest price and best space for my money and even saved me a little more than I thought. Third storage I’ve helped/gotten with them. 10/10

So I went into Extra Space (Presidio) and a gentleman greeted me at and opened the door for. I thought he was coming out, turns out he was actually coming to greet me (who does that). On top of that a young (Elizabeth) greeted me with a hand shake. The customer service is impeccable. The both times I have visited the office, I'm taking even the young who works the as well. It's refreshing and brought my hear joy to know that there are good (KIND) people who enjoy helping others. Friendly smiles and nice casual conversation. Great Job to Larry and his team!!!!

Amy was awesome! I needed some moving supplies but was unsure of how many boxes and supplies to get. She helped me figure out everything I needed. She was very patient and had such an outgoing attitude. I will definitely recommend this place for moving and storage needs because of her!

Very friendly staff.

Great service and super clean

Amazing service from Colton!

Awesome! Elisabeth was AWSOME!!!

If you need to rent a storage space go to extra storage located in presidio and ask for Elizabeth; not only was she pleasant, she went out of her way to get us the best deal.

Elizabeth was so helpful and pleasant she answered any questions that I had. The place is very clean and the units are a reasonable price.

Finding good, affordable storage isn't always the easiest task but Extra Space Storage is such a blessing. The people are so kind (Thanks, Amy & Colton) and really made the process seamless. Will def share my experience with friends and family.

Like that this place is brand new. Storage unit was clean and ready to go. Reservation was easy and fast! Thanks Michelle for all your help.

Fantastic service and super clean facilities, I'm happy to store my families valuable items here. And they were able to work out the best priced options for my needs, couldn't ask for more!

Michelle was super nice and helpful. She really took her time to find me the best space and rate for me. The facility is brand new. I would definitely recommend! Thanks!

Very helpful, very nice, answered all our questions, quick easy process

Excellent service, excellent price, and super excellent benefits for small business. Highly recommended.

I'm now on my third unit in two months. The first climate-controlled unit flooded due to air conditioning issues. Fortunately I discovered it before I moved anything into it. So I was moved to a different climate-controlled unit and assured it wouldn't happen again. I moved all my stuff in (almost a full 10x20 unit) and thought everything would be fine. Then I got a call that they had more AC issues on the third floor that somehow flooded my unit on the first floor. Some of my furniture was damaged, and a few boxes were soaked. And while I was inspecting the damage, I was also informed by another customer that several units had been broken into, including mine. Someone had broken in, possibly multiple times, and entered the empty unlocked units and then climbed over the wall into the occupied units. They would go through the belongings and then climb back over the wall. This was supposed to be a secure facility with cameras and alarms and keypads, but apparently that didn't stop them. When I confronted the employee at the desk and asked about it, he admitted that yes, it had flooded and that there had been some break-ins. When I asked what they planned on doing about it, he shrugged and said, well, I can't promise you it won't happen again. That is NOT an acceptable answer. So I've moved all of my stuff out to a non-climate-controlled unit to avoid the ongoing AC issues and hopefully avoid any more burglaries. I've also moved some valuables just in case.

Very clean, very professional! Great prices. All employees are amazing but Larry helped us and he was awesome!!!

Met with Aubrey after booking an easy appointment online. Was met with a warm friendly smile. She asked me a few questions about my needs, took me to see exactly what I needed and done. In and out in a few minutes. The facility is new and easy access to everywhere. A must for your storage needs.

Great help and very fast service!

Great customer service experience and a really nice new storage facility. Highly recommend.

Quick and reliable service. Very helpful. Nice and efficient

Excellent experience with this company and location! Called about a sister location but they didn't have a unit available in dimensions I needed so they suggested the sister site a few miles away, confirmed they had the unit size I needed with first month free and great monthly rate & reserved it for me. Top notch facility and Great customer service to boot, 5 stars well deserved!!

Aubrey was great! She gave me a tour and showed me the different options just for what i needed. A+ service.

The staff is very friendly and helpful. The facilities are clean and new. Nice big elevators.

They were super friendly and clean. I reserved online and had a call almost immediately letting me know I could come right in, as they would be closed Sunday. The representative was very helpful and made sure we had everything we needed, as well as showing us multiple options for getting in and out.

Many options, very friendly and helpful staff. Recommended!

Great prices and very helpful staff!

Larry was very nice to deal with

Really nice staff and clean facility!

Staff was amazing. It was a very good experience.

Customer service was great! Easy online reservation process. Nice, clean facility! Awesome prices!

Michelle was very good and helpful. thanks