Rick did an excellent job!
Always great service by Rick!!
Quick, resolutive, gentle
Rickey was extremely helpful I'm explaining how to enter and exit the facility. He has a pleasant personality and easy to talk to.
I appreciate Rickey for his assistance at Public Storage!
Ricky helps me a lot to smooth out the cancellation. Thank you for waiting for me!
This was an easy process start to finish. I love that the property is climate controlled, drive in and they have carts near the elevators, and even has an app with a map (though it was hard to read, a PDF would be better). Seriously, this was easy! I was also able to choose parameters for my space that were easier for me (next to the elevator). A stroke of luck is that I am right next to the A/C output, so I didn't get overheated while putting away my boxes. There was a problem with the gate software system that allows entry. The property manager, Stacy, was very diligent in trying to correct the issue but it was out of her control; I actually didn't get access with my own code until a day later. However, Stacy, knew I had driven a good distance and didn't come to town regularly, so she helped me get to my unit, so I could get boxes unloaded, thankfully it was just a few. She then called me the next day to say she had tried my access code to be sure it worked. She was true to her word and followed up. It was not her fault that gate wasn't working. She didn't shrug her shoulders and say, "oh well, call corporate'. She stopped what she was doing and made my problem her priority and followed up. That is good customer service! I am very happy with this location so far and feel it is a perfect fit for my current needs. While I don't intend to use this space long term, I will not hesitate in the future to rent again when I need to store items. Thank you, Stacy and Public Storage!
Stacy continues to provide the very best on-site customer service ever! Thanks for all you do to make the rental process pain free and provide exceptional customer service experience.
This storsge on Blue Mound Rd is the storage I've ever rented from. Anything I've asked or needed they were quick to respond and accomodating. I recommend this facility to anyone looking for storage. Its very clean. I just want to say thank you to the entire team there. One of my favorites is leaving going to another facility. I want to wish her the best of luck and go give the awesome service you have us here on Blue Mound Rd. This how clean my storage was before renting🩷
Very good customer service by Mandy.
Reliable when you need it the most.
Mandy was so nice today! Explained everything in great detail, couldn't recommend her enough!
Mandy gave such excellent service! Very very kind and gave an excellent walk through of the space!!
I’ve been using this public storage location for about a year, and I’m very pleased with the friendliness and helpfulness of the staff. Every issue I brought up was addressed quickly and efficiently. The staff is excellent, and I really love this location.
Stacy was amazing. She explained everything effortlessly. I'm glad I chose this location. 5 star service
Mandy helped me set up my unit and account. She was friendly, informative and very helpful.
Mandy and Stacey The ladies at Public Storage were absolutely amazing and super helpful throughout the whole process of getting my storage unit. They made everything easy, answered all my questions, and provided excellent customer service from start to finish. Very professional, friendly, and welcoming. I truly appreciate their help and would definitely recommend this location to anyone looking for a storage unit!
Property manager Stacy was very helpful and professional. Everything I needed help with was resolved or informed promptly. The facility itself is a great place. Always clean and working ive been here for 5 years and have never had a problem. 10/10
Who knew going to a storage unit would be so pleasant! Mandy was extremely helpful and kind. Bathrooms and hallways are very well kept, 10/10 recommend.
We have always had an awesome experience. It has been a great here.
Mandy and Stacy helped me get into a great storage unit on short notice. This place is fantastic!
Stacy is great and the property is always clean!
Stacey is a rockstar! She runs the property very smoothly and efficiently. She always has a smile on her face and a friendly attitude.
They are very nice at this location, very helpful! We liked her blue nails.
Great customer service. Knowledgeable and friendly. Definitely recommend.
Always accommodating and knowledge. It is a pretty big facility and with my experience i can say being that they are one on one with customers there may be a hold time. I prefer thar over someone juggling calls, the system, and in person visits. Freddie, Freddie is has storage solutions, problem reduction, and he keeps his word with callbacks.
Freddy was amazing. He provided the BEST service. He was efficient and very friendly. 10/10 Great experience
Freddy was a great help! Super nice and informative!
Great service from Stacy and Kimberly!
Stacy was a pleasure to deal with. Friendly and fast.
Staff was friendly, returned my call right away. Facility was clean and easily accessible.
Stacy was amazing with me. She answered all my questions. Love the customer service
Stacy was great. Rent here.
Kimberly was very helpful. I had reserved a unit online and had an appointment to finalize my transaction. Kimberly was most helpful and helped me get checked in and ready to go. Had some issues with the elevator but once I downloaded the app much smoother
Stacy was absolutely amazing
Stacy is the actual best. Very sweet and nice! Setting up my account was great. :)
Stacey was amazing and great customer service skills!!
Mrs.Stacy is an amazing person she was very helpful with helping today answered all my questions she deserves a promotion
Ricky was extremely helpful and accommodating with our drop off today!
Rickey was a great help! Made our process easy
Great experience, clean and easy process. Ricky is always great getting what I need and making changes very smooth.
Ricky was fantastic! He helped me out by finding a larger unit for me because I mistakenly ordered a very small one online. He made the process incredibly easy and even walked me to the unit to ensure that the size was suitable. He didn’t make me feel silly for not realizing that a 5x5 unit is essentially a large closet. I can tell that he’s a hardworking individual who takes immense pride in his work. I hope that Public Storage realizes what a great employee they have! He kept me from going to another place when the customer service phone line was not as helpful as he was. Thank you again Ricky!
Great staff and very helpful!
Very great communicator, very detail, very helpful
Wow, wife and I are so impressed. Very reasonable price. Place is spotless. Had carts available for use.
Mr. Rickey, gave my family excellent service!
Nice, clean and beautiful location. Only, they raise their rate/rent after a few months. That's not cool.
Ricky is so helpful. Thanks you
Storage has been really safe place to put my items and not have to worry about it coming up missing very happy with my storage area
As others have stated, Rick is the man. Anything you need, he’ll get you sorted out.
Rickey was very helpful with my requests today. I appreciate his help.
Absolutely stellar location . Every visit I have no issues. The facilities are clean , well lit , and has flat beds available for use.
Upon today's visit I had an issue with my access code , Mrs.stacey and Mr.Ricky we're able to get me taken care of within minutes. They are incredibly lovely people to speak to.
Cannot recommend chosing this storage location for all of your storage needs.
Stacy was very nice and we had a great experience.
Rickey is the best, took his time with getting me sorted out and the unit location I was hoping for. This facility is always top notch with cleanliness, plenty of cameras and lighting. This is the second time I’ve used this public storage and always a great experience.
Property manager was friendly, knowledgable, patient with us, and answered all our questions. Clean facility
I have had a great experience with this location. Rick provided exceptional customer service and promptly answered the questions I had!
Rickey and Stacy were friendly and knowledgeable.
Rick was amazing and Stacy was great too.
Front office staff is awesome!
Rickey was very friendly and helpful. Thanx!!
The man was very kind. He was waiting for me even though I was late. I very much appreciate that. I did not know I have to set up appointments for some facilities.
Rick took good care of me
Mr. Ricky Montgomery was very pleasant when I came through the door. I needed assistance and he was so kind to help me with my needs. This place has always given us excellent service. Thank you for keeping people like Mr. Ricky in your business.
Ricky was very polite and great customer service
Stacy and Rick were very helpful when I stopped by their location. The facility was nice, clean and the location is convenient for me.
This storage facility is very clean and I love the drive in access. Stacy at the front desk was very friendly and helpful!
Great experience. Easy and efficient. The man working the desk was great and very helpful.
I was really surprised by how helpful and easy they made the rental and move in process! The interior access with parking, an elevator and the carts they provide made getting into my unit a breeze. I had to change my move in date and the lady who helped me was so patient and Ricky helped me get everything in order at move in. I’ve had other storage units, but this was by far my best experience yet!
Follow-up: my experience has been so great over the past year I just rented another unit with them to clean out my parents house. Again, Ricky was incredibly helpful and made the process so easy!!
Shout out to RICK at the blue mound location! He is always so professional and makes our visits worry free!
Thank you Rickey for being so helpful
Rickey is so helpful and very accommodating, it sure help a lot when your not sure what to do. He guide me step by step. Thank you Rickey.
Excellent storage facility. Front desk assistance when I had questions was excellent . Stacy and Rickey answered all questions and helped with online payment issues.
Excellent Customer Service.
Great experience! And the most respectful! Glad I came here to rent a storage! ❤️
Awesome service from Rick
Had a billing issue recently due to bank but Rickey was helpful and walked me through it and all was good. Always can count on Rickey.
Very friendly staff always willing to accommodate any needs or concerns
Rick was the best help and got all my requests taken care! 👍🏻👍🏻
Amazing customer service helped me transition to a new bigger storage and was supper easy
Rickey was very helpful in providing prices for new units, and helped us make a decision very quickly. Thanks!
Rickey was amazing. Made our experience swtxhing units easy. He was quick and efficient and the nicest guy.
Stacey and rickey were great help and so sweet!
Rickey and Stacy are always nice and kind whenever I need help they are always there to help me. I would recommend this property to everyone customer service is outstanding.
I had a great experience getting a new storage unit at this Public Storage on Blue Mound Road. The manager, Rick, was fantastic from start to finish. From answering my call and answering questions before coming in, to helping me personally when I went to check out the storage unit, he walked me through the whole rental process, showed me the unit in person, and made sure I understood everything about access, payments, and what to expect.
The process was quick, clear, and hassle free, and I felt very comfortable with my choice by the time I left. I would definitely recommend this location, and especially working with Rick, to anyone looking for a storage unit in the area.
Ricky and stacey are great people!
Had a great experience! Rickey was so helpful! Thanks so much!
Rickey and Staci were amazing!! Such wonderful people and made the process of renting a unit such a pleasure.
Rickey and Stacy were great. Welcoming smile, informative and the process was smooth. Would highly recommend.
Came in to get a unit.
Stacy was super helpful and friendly.
I just want to say Stacy is Awesome! She's very polite and professional! Her customer service is AMAZING! GO Stacy!
Tiffany Howard
Rickey was so kind answer all the questions I have
The staff at this Public Storage location are outstanding — professional, helpful, and genuinely care about their customers. The facility is always clean, well-lit, and secure. The check-in process was smooth and the manager took the time to explain everything clearly. I highly recommend this location for anyone looking for reliable storage and great service.
Rickey was great showing me around the units 10/10
Ricky on 9760 Blue Mound Rd, great service. Thank you!
Awesome location, super friendly and helpful always. I appreciate this Public storage facility! Thank you Team!
Rickey was a consummate professional who served with a smile. Happy to work with him!
We’ll be moving soon, I will be more than happy to choose this location for storage meeting Rick who’ve helped us a lot with this process.
Rickie was very helpful in getting us our unit. He went over and above to help us out.
Ricky was polite and made checking out easy. Overall great experience!
Rickey was extremely helpful in renting us a unit. Very professional. Highly recommend this storage facility.
Great people, great place.
Ricky delivered amazing service as I was getting a unit for storage. Top tier would recommend, have used again.
Rick helped me find exactly what I needed and was able to answer every question I threw at him. Look forward to working with him some more when I start moving.
Rickey is the GOAT 🐐 Best customer service ever!
Best customer service, I have ever experienced. Thank you Rick and Stacy!
Rick was so kind and soft spoken while helping me explore different storage options. He took the time to explain everything clearly and made the whole process feel easy and comfortable. Great customer service and very professional!!!
Great experience. Rick was extremely helpful.
Very helpfull and friendly
Thank you Rick for your excellent customer service!
I recently went to Public Storage and was greeted/helped by Mr .Rickey. He was very kind and helped me pay my bill.
Didn’t think I’d be leaving a review, but here we are! The unit is exactly what we needed and as advertised. Pricing is great and Rick helped us through a temporary issue was honestly the best customer service I’ve had in a while — Rick is the reason I’m leaving the review (I was that impressed). 5 stars.
Rick was very helpful. Give the man a raise!
Ricky and Sandy were great to work with
Great experience tenants were very helpful much appreciated for sure
First time using this new storage; absolutely great service, though, made the process of applying so quick I was able to move in really fast; thank you Rickey!
Rickey helped up on our first visit here! Great customer service. Very polite and professional. Thanks Rickey!
Rickey and Stacy are so helpful
I have rented with public storage for 4 hrs now. I would reco.mend this facility to anyone. It's always clean and Rickey and Stacy are always friendly and helpful.
Very welcoming and friendly thanks to Ricky! Hes a great guy deserves a raise. Very professional.
Rickey is very nice help out and answered.all My question
Rickey and Stacy at the front were very helpful and very informative. We had a storage facility with a different company that just got way too high, and they explained everything and were extremely patient and kind. Definitely recommend this location. 👏
I have been with this company for some time storing my furniture, and they have always made the experience wonderful. I am currently planning on moving out and Stacy made the process very simple for my final steps. I appreciate her help!
Stacy was very friendly and answered all my questions
Super clean and well run. Exceptional customer service.
Stacy was very pleasant and informative.
After having a bad day I'm glad she was here.
Great experience!! If you're in need of a storage facility this is the place!! I researched and this facility has the best prices in the area. Adam was absolutely great!! he was very professional and knowledgeable.
I had a fantastic experience with Leeann. She was very friendly, attentive, and resolved my issue quickly and professionally. It’s rare to find such helpful and courteous support—truly appreciated!
Who knew a 10x10 storage unit at Public Storage could bring so much joy? It’s like a cozy Airbnb for my belongings—minus the Wi-Fi, but with way more peace and quiet.
The space is perfect: roomy enough for my boxes, furniture, and that one mysterious bin labeled “random wires.” Everything fits like a Tetris champion packed it.
Security? Top-notch. I sleep better knowing my childhood trophies and Halloween decorations are safer than I am. And the staff? Absolute gems. Super helpful, always cheerful, and didn’t even flinch when I asked if I could name my unit “The Fortress of Solitude.”
If your house is bursting at the seams or you just need a place to store your “I might need this someday” collection, this is the spot. 10/10 would store again.
Cube smart kept raising my storage price so I went over to public storage.
I have been at this location a year and although we had a problem a few months ago I was able to get it resolved with the help of senior management and local management. But the elevator was down a few weeks ago and I had things I needed to take to my unit but didn't want to use the elevator on the other side of the building and haul heavy items to my unit so I called a couple of times and ask if it had been repaired yet so I didn't load up and drive over there and not be able to get it stored. The property manager took both of my calls asking about the elevator repair and she called and left me a voice mail they it was up and running. That is excellent service and very thoughtful of her. I appreciated her kindness and extra effort to make the call when I know she has an overflowing plate all the time. Nobody in the service business goes the extra steps to extend kindness and service like that anymore, but she did. I highly recommend public storage and this location however I've had storage units at several other locations across the metroplex and all of them have been a pleasure to do business with. One thing wish they would not do is charge the admin fee if you change units. I feel like that is a junk fee that should not be charged. Maybe $10 but $30 is steep. That's my only complaint but I've been very pleased with local management and my interactions with the regional manager. Also, they keep things very clean and maintained and everyone I've met while I'm loading and unloading are super nice and friendly. Just good people.
I had a great experience at this Public Storage location! Stacy and Rickey were incredibly helpful and professional. They took the time to understand what I needed and helped me find the perfect unit that fit both my size and budget requirements. The process was smooth, and their friendly attitude made everything even better. Highly recommend this location if you’re looking for great service and secure storage!
Rickey was very helpful in getting us situated and setup. Lovely service.
Maintained a unit here for over a year now and never had any issue getting Into or out of the building. Gentlemen at the office and was extremely helpful with getting boxes and move supplies as well helping with my unit needs.
I was greeted by Rick and Stacy who showed me the storage unit that I had questions about. They helped me through the process and got me signed up for a unit. Thank you for all the help that was done to help me!
Ricky was amazing. Very thoughtful and detailed with presenting the options to accommodate our storage needs.
Rickey was awesome! Helped me out with my storage unit he was professional and courteus!
Rickey was great help! Very easy and great service!
Very helpful Ricky was very cool
Rickey was great and got me checked in in less than 5 minutes
Ricky was wonderful a great help in all ways!! Thank you Rickey!
Stacy was wonderful to work with and extremely accommodating! 10 out of 10 recommend!!
Friendly and very helpful
I want to extend a big thank you to Miss Stacie and Mr. Ricky for their help in getting my account corrected. I had called customer service, but was unable to get any assistance, so I decided to stop by the store. These two wonderful, caring individuals were able to resolve the issue for me. It turns out my auto-pay had somehow been turned off, and customer service had blamed me, and told me to pay the late fee. Despite the fact that I’ve never logged in and I have never been late. I highly recommend going to this location, as they genuinely care and recognized that it was a system issue. Their help was truly appreciated!
Rickey Montgomery was so much help while at your facility great attitude and very informative.
Great service and really fast and friendly
Was at storage have had for 2 years. Amazing customer service Ricky was extremely helpful and very curtious
Rickey and Stacey did an amazing job helping us look for a storage unit.
Never had an issue and love the self-service options.
Exceptional Service ! Ricky was so helpful with all of our questions and made the process go by smoothly .
Public Storage at 27650 blue mound is the best storage company. Ricky at the front office made the process so smooth for leasing my space. Thank you Ricky! Outstanding customer service!
Used for almost a year and loved it! Get space options and never feared my belongings would be bother with. If you’re in need storage, this is the place to do it!
Very professional and friendly
Staff was great and took good care of us.
This is an excellent place to rent from. Stacy is great to work with!!
Great service was able to get in and out fast!
Rick was the most help thanks again…
Rick was so sweet. Went out of his way to help us out. Highly recommend this place!
Rickey is so nice and professional and very fast in getting you situated. He’s very detailed, and very considerate. This location has a great and trust worthy employee
Rickey was great and very helpful and answered all of my questions
Stacey was very helpful and patient in setting up my new storage room. Great prices and conveniently located close to home. Clean space and lots of storage rooms available
Great location and good prices. Also Rickey is very helpful!
Chris and Stacy were great at explaining everything to me. Their customer service was wonderful and I am glad to be a new customer! Thank you both!
This location is amazing, easy in and out when ever I need it. Code opens the door from my phone, and is very secure.
Thank you very much u were very helpful merry Christmas happy new year
Thanks again Stacy. 10/10 service
great experience! Ricky and stacy were so helpful and respectful. If you are needing a place I definitely recommend, they won’t give you a hard time and are very welcoming.
Rick was super nice and helpful. He had amazing customer service and treated me awesome. I will always suggest public storage.
I love my experience here!
They are amazing! Property manager stacy is so considerate and helped me save my property. Been with them going on 4 years. They are awesome!
Exceptional service! I recently visited the storage facility and was helped by Stacy at the front desk, she went above and beyond to make the process smooth and stress free. Not only did they answer all my questions patiently, but they also gave clear, helpful guidance on the best options for my needs. Her friendliness and professionalism made me feel valued as a customer, I highly recommend this facility.
Rickey, very kind and helpful! Would highly recommend!
Rickey was my hero today!
He helped me so much.. was quite knowledgeable about his product and how to fit my need perfectly
10 stars if I could!
Laurie Cocks
Stacy is Great! Very Nice and Helpful. 5 star service ALL THE TIME..SHE ROCKS
Stacy was extremely helpful when she gave us a tour of different unit sizes. Thanks!
Had a great experience and tour from Stacy today and definitely made the process of getting a unit easy!
Stacy was awesome. Knowledge and efficient
Rickey was absolutely amazing and friendly! It took me literally 15 minutes to get this unit rented and on my way! Highly recommend!!!!
Rickey is the man! Walked in and was met with options and helpfulness. He took us to tour different sized lockers, gave helpful tips for navigating toward the elevator, answered any and all questions, and made the sign up process easy. I appreciated his expertise and helpfulness.
Met Stacy and she was quite helpful and patient.
Rick and Stacy is very friendly and has wonderful customer service and very helpful
Rick and Stacy are wonderful people and will always do you right. Highly recommend this storage facility
Both Rick and Stacy were very helpful and friendly! Cannot recommend them enough!
Stacy is such a delight. Very helpful, wonderful service!
Rick and Stacy were such a huge help on answering all of my questions and being very professional and kind.
Excellent service customer service from Rick a Stacy!!
Rick and Stacy are amazing people who are very professional. Because of them I will recommend them to everyone
Rick and Stacy were awesome and really helped me out!
Rick and Stacy were great In helping me find exactly what I needed
Rick and Stacy are awesome! 😎
Rick and Stacy have amazing customer service. Thanks for all that you do!!!❤️
Helpful and friendly,great people.
Rick and Stacy really took their time to get me exactly what I needed. They were kind and helpful.
Great customer service I’ll definitely be returning
Thanks Rick and Stacy
Rick and Stacy were so helpful and kind and answered all my questions.
Stacy and Ricky were amazing they were so helpful and organized it was absolutely no sweat for me at all! Great work ethics they were so determined to help.
Rick and Stacy gave amazing customer service. They were so helpful and very knowledgeable.
I came in to the office looking to upgrade my 5x5 to a 5x10 because I wasn’t sure if my stuff would fit. Stacy was so sweet and attentive. She showed me the 5x5 I had originally paid for and then showed me a 5x10 and let me decide which unit size felt best for me. Absolutely wonderful experience and service. Excited to use this company for the near future.
App error caused a late fee and they fixed it as a courtesy immediately.
STACY & RICKEY AWSOME CUSTOMER SERVICE !
It was our first visit to the storage site. It was nice to see it was as I hoped. It was clean. The staff at the front counter was both helpful and friendly. The access issues we had were addressed in a very positive way.
Very easy process and they were very helpful and attentive during move-in.
Stacy is great . Very helpfull
Stacy provided great customer service and helped us with everything we needed to get our storage 😁 Thank you for your help!
Mrs Stacy was very helpful and professional, she also had a pleasant personality…
Stacy was very helpful and kind it was great customer service
This place rates high above any other storage unit I’ve ever used! Ask for Rick, awesome employee!
Stacey was Great! Very Nice and Helpful. She had all the answers to my questions and was quick at getting me Set Up with my NEW unit at Public Storage (Blue Mound Rd )
Thanks again Stacey
Stacy was amazing she was patient with me and all of my questions. Great customer service.
Stacy was so friendly and helpful.
Super awesome service. Stacy is the best.
Excellent customer service.
I have been here for 3 yrs and have no problems it’s always clean and the customer service is awesome Stacy and Rickey are always helpful and awesome
Worked with Stacy on a transfer but she was amazing to work with.
Miss. Stacy is very helpful. No problems so far
I've rented several spaces from here over this last year.
I highly suggest storing at this facility. I never saw any bugs and never had an issue with break ins. The place is kept clean and secure.
Parking is limited but as long as you don't come at a peak time like the weekends, I never had a problem.
I always was able to find a dolly to use.
The place is kept clean and has great security features in place.
The App is great and let's you rent a storage and pay online as well as open the doors and elevator from your phone.
Cons:
You will lose service in here so make sure you have your code screenshot
Out of the 6x I had to go to the office I'd say maybe 2x someone was actually present. It seemed to be the same lady running around that works the front desk so seems like they are just short staffed.
The bathroom is in the main building and if you're unit is in the other building, the only way you'll have access to a bathroom is by going in the office door, which 70% of the time is locked as the worker is on the premises.
They do close down at 9pm. There isn't 24/7 access.
Despite some minor cons, I would absolutely rent from them again.
Stacy was amazing! Sweetest lady ever and so helpful. We need more of her in stressfull moving situations!!
Quite new, and clean. Very convenient drive through. Stacey is awesome, extremely helpful, very polite and professional.
I recommend it
We already have 3 units at this place
Stacy was super friendly and helpful! She explains everything very well🤓
My experience with Stacy was great and she made my process really easy and fast! Great customer service Stacy you Rock.
I have had a few storage units over the years, but I have never been more pleased with the over all experience as I am with this Public Storage location. I was able to rent the unit online and access it with no issue! On the couple of occasions I did need to speak with someone in the office, Pam has always been prompt, professional, and knowledgeable! She returns my calls quickly if I have to leave a message, and answers all of my questions. The facility is well kept, and my unit is the cleanest I have ever seen a storage unit! Not to mention the rate for my unit was the BEST in a 25 miles radius! So glad I found this location! Thank you Pam for all your help and kindness & thank you Public Storage!
Stacy and Pam were excellent. Warned us of a leak in one of the units and were kind enough to redo our agreement to meet our needs. We are very grateful that our stuff was cared for by these two wonderful women.
AWESOME SERVICE!! Pam is amazing!
Pam was absolutely amazing! She’s gave us 5 star service today!
Stacy at Public Storage got me set up very quickly with a perfect sized storage unit at a reasonable price. I am very happy with my renting experience.
I would definitely use public storage again excellent customer service
Mrs Pam was very great and have great customer service
Office staff (Stacy) was VERY HELPFUL, offering help and providing a tour to make sure I chose the correct size. While unpacking boxes Stacy stopped in the loading Bay to ensure I had no issues with the elevator code.
My experience was one of the best ones by far, Stacy made sure all of my services were provided. Great customer service !!
Stacy on bluemound was so amazing and helpful and very knowledgeable . Great customer service.
Very welcoming and super helpful I was in a very bad spot 3 yrs ago and they helped me.. very recommended
Hope everyone who works for them the best
So glad we picked this location. We have easy in and easy out access. Pam who works the front is so friendly and always helps us with any questions that we have. Very easy to use the app! Thanks for great service!
Good day, the ladies at this location are the best, friendly professional and knowledgeable with unit size to accommodate my needs. And a MAJOR plus for me was the cleanliness of the facility. Teamwork makes the dream work, I’m a happy camper and I will refer family and friends keep up the good work and great customer service.
Stacy was very helpful and kind!
Stacy is so helpful and got everything figured out for me. I appreciate her!
Pamela was extremely helpful and patient helping me find the unit I needed great service
This public storage was awesome Pamela Johnson was very helpful she was very kind and patient with me when figuring out what suited me best and was attentive to all my questions definitely recommending to everyone!
Great service. The manager is very attentive and offered better alternatives than what I had placed on hold. The facility is well cared for. I have interacted with a few of the employees and they are all awesome.
Pam was very knowledgeable and helpful with the whole process.
We have multiple units here. The spaces are clean, easy to access and Pam at the front desk is very helpful. This has been our best storage unit experience to date!
Pam the property manager is absolutely amazing! She takes her time with you to make sure everything is correct on your end. Sweetest person I have ever met! I strongly recommend asking for Pam!!!
Lena Pam and Stacy saved the day. I had started with a very bad experience…. Couldn’t get ahold of office to see Memorial Day hours. PS National number gave me different hours and when I arrived after office hours and after driving through torrential rain with a 26’ moving truck and an expensive per hour hired crew to unload at my unit I was locked out with a note that said see office. This sucked. I couldn’t get in with my app (no cell signal at this site) my code didn’t work. I tried support and was given a code. This didn’t work either. Very frustrating. At this point I had spent $100 for my crew of helpers standing around doing nothing. I went back through all my correspondence and saw two different access codes for my account. I tried the other and it worked. I finally got to unload and get home after a 12 hour day. I went into the office where Pam and Stacy got me all squared away. They refunded my unused lock. Took my renters insurance and got my phone app access pad all squared away. Thank you ladies.
Stacy was excellent!! Wonderful customer service
Stacy is awesome she has been so helpful since my first day here. She is very friendly and professional. The location of the storage is perfect too! Highly recommend it here.
I received great service today from Stacy as she helped me set up a storage unit lease as a first-time renter! Definitely recommend her at Public Storage off of Blue Mound!
Leana was the most excellent customer service rep I ever seen keep up the good work
It was a pleasure working with Stacy today. She take’s a great deal into helping customers and their needs. Thank you for making my move in seamless.
I love Ms. Stacy. She’s so kind and helped us very much today. She was picking up other ppl trash that was left behind and that showed me she truly loves her job and cares. Glad my storage stuff is kept safe here!
Stacy at the blue mound store is amazing. She helped me with all my storage needs and provided me with the best customer service.
AWESOME CUSTOMER SERVICE!! Stacy was so amazing and very helpful with everything!!!
I change my idea of going with public storage.
I was having difficulties getting access and setup to a nearby property of Public Storage. Stacy quickly turned that around, offered great customer service and resolution for me! She even took time out of her day to show me the layout and help me find my storage unit! Public storage is lucky to have her!
***BEST CUSTOMER SERVICE***
I am really big on customer service and being prompt as well as knowledgeable.I was not disappointed when I called and visited the BlueMound rd. location.
Stacy has been extremely patient with me. I probably called her 10-20 times asking her different questions over several days. She was very knowledgeable and kind. When I went out there to look at the property again she was patient and kind.I I was also truly impressed by the cleanliness and the security that they have at the property.
Took a while for person to wait on me she was busy inside storage building clean
I went to two facilities and both ladies employed by Public Storage were extremely helpful.
I’ve been on this planet for 40+ years and have never seen/received such amazing customer service. Toni at the office was so pleasant, helpful, and resourceful to ensure my family received the best possible rate and the size of unit for our needs. I was blown away how patient she was with all the questions we had and she even shared some tips and tricks to improve our move in experience. The property and units are comparable to other storage companies in the area but no one can beat the customer service Toni has!
Great people! Erin and Stacy are both super nice! And professional! Super clean and lots of security to get into the building and even the elevator needs a passcode. Anyone looking for a unit can’t go wrong here
I have came to this location two days in a row, and Stacy has been very patient and helpful both times, and she is a blessing 🙌🏾
I love this storage. Had no problems. They treated me good. Will definitely come back
Signing up and checking in was a very easy process. The original unit I selected did not work out for me but Mrs Toni was very helpful and made sure I got a unit that would work. 10/10 customer service
Thank for great service and to tony moody for her help
Just had a great experience with Miss Stacy and she helped us get the best storage unit for our needs.This is a brand new facility and very clean and well-kept up. Very impressed
Went there to store some furniture, Erin helped me out and the whole process was so easy. Thanks!
We only needed to store out stuff for <30days and didn't want to spend a lot or get locked into a contract. Stacy was GREAT at helping us find the best price & plan that met our needs. Also - having her walk me through to find the the unit and figure out all the security codes was very helpful!!
Stacy is the best! We could not have gotten everything done in such a short time frame without her. Wherever she is working, that's where Im sending my business.
Great prices and Kristina was awesome!
Stacy was wonderful to work with. She was friendly, knowledgeable, and answered all of my questions on move in day.
Stacy was AWESOME!! She answered all of my questions and was willing to go above and beyond to ensure my needs were met.
I had a very great experience with stacy .she's a great customer service representative. She helped me thru the whole process thanks stacy
Stacy helped me out and she was absolutely terrific!! She explained everything well and was the sweetest thing.
Work out of town, while being away Stacy went above and beyond to ensure my belongings remained while I was absent. From the beginning it was a very friendly and safe environment.
Great service at front desk and great prices!
Tim was great. He helped me get set up for a storage unit and I was in and out very quickly. Facilities seem very nice too.
Tim is a very professional guy and he try to help all the customers to fulfill their needs
Stacy Martin was very helpful. She is so sweet, walk me thru all the units that I wanted to see. Thank you Stacy!