Public Storage Self-Storage Units at 11025 N Riverside Dr, Fort Worth, TX

Service very amazing, highly recommend this place and if you meet by any chance Ashley you won’t regret your day!

A good clean place to store your things.

Ashley has great customer service

The manager, Ashley, is the absolute best! She needs a promotion and a raise. Easy to work with and highly recommended!

Very friendly and very helpful. Wonderful personal skills

Ashley is beyond this world. Thank for your genuine energy. Also i enjoy the security

I had been a customer with All Storage for 5+ years and when Public Storage bought them out the customer service went down hill. The Customer Service at Corporate is pitiful. The Front Bay in to the property of the climate controlled units was broken for 3 months before getting repaired. Access to the property was not secure. Called site manager and was told my concerns could only be dealt with at corporate level. Those concerns being the front bay door and the office unmanned during business hours. This month I was sent me an email that my unit rent was increasing and I decided that my needs would be better addressed else where.

Taylor was really great, very friendly and such a big help to us in deciding what we needed (without any pressure). She’s the reason we chose to rent here over other storage places that were closer to our home. She is most definitely an asset to the company!!

My unit has rodents and has been constantly contaminated by rat droppings. My rent has increased dramatically 3 times within a year. Good location and that’s it. There has been several thefts at this location. The gate is always broken and your entry code doesn’t always work! Go somewhere where you are appreciated!

Do not rent here! Something is always broken. Two leaking units and finally had to relocate. Nothing has been done to fix or prevent leaking when raining. Final slap in the face was a credit towards the next month after I already said I was leaving.

Slightly better than average. I like the gates and locks, but neighboring Public Storage locations have been burglarized and units ransacked. Also I'm just waiting for the day they raise my rent like the last PS location. It's a decent option for storage, but I'm not overly impressed. *edit, took only 5 months after moving in. My rate increased 38%. Be mindful, and pick a place that will offer a stable price.

Amazing property

Good

I was so impressed very helpful very knowledgeable a great team to help the customer, and great online prices.

Rental was quick and easy Candy and Jessica were friendly and informative

Candy and Jessica were a great help knowledgeable and patient. Thanks again girls for all your help

Place looks so much better with the new property manager. Friendly service and easy process can't beat it.

Homeless man broke into one of the RVs and was living in it for months. Your storage is not safe the fence is always broken for thieves to walk in and go shopping. The elevators are always broke. This place is to expensive for the fence to be broken. $270 a month. 5 star reviews are fake they ask everyone to give a 5 star review and they receive discounts.

Wonderful experience here. My wife and I have had a unit for a little over 2 years. Very easily accessible, staff is incredibly friendly, good location in general, clean place!

Nice and clean storage! Perfect for my trailer.

Very helpful people here

Very angry here. First time putting our items into our unit. The drive thru building is cool, when we can actually use it. The security guard was blocking the exit closest to the road, and made us back out a 15 foot uhaul truck all the way out the way we came, when we were right next to the exit; I think he didn’t want to move his car. Said that entrance was “supposed to be locked” when he could’ve just moved. Ridiculous

Worth costumer service ever

Absolute best customer service every time I come in! Always so thoughtful and kind and I appreciate y’all! The facilities are clean and well lit, and I always feel safe and comfortable.

Is the electricity and elevator working in Building K? It has been out since Oct, 2022

Posted on Facebook and they deleted and blocked me. Electricity Out Since Oct 2022 Public Storage 11025 N Riverside Dr Fort Worth, TX 76244 Building K has had the electricity out since Oct 2022. Elevator will not operate, cannot retrieve items on the second-floor unit for over six weeks. Local management refers me corporate. Corporate refers me to local management. The message I receive is neither local management nor corporate does not care to fix electricity. Meanwhile I have hand carry 1200 pounds of items down the stairs. Will someone with in the company please be the hero and own up to the issue and follow it all the way through to resolved it. Submitting a report to someone else’s desk is just kicking the can down the road to the next person who doesn’t care about the customer. Soon to be an ex-customer. Please Help! #publicstorage

I have a storage unit through my work here and the last month or so has been awful. The elevator in building K has been broken for over a month. I have a second floor unit and need to access 70+ pound boxes for work. I have had to carry them down the rickety outside metal stairs for weeks now. Today I went and the elevator is still broken but now apparently the gate is only working intermittently (one gate has caution tape over the entrance) and the front office is closed due to internet issues. Is anything working here??

Very affordable and the staff is amazing to deal with.

Jessica was amazing! She was helpful and informative. She answered all my questions and her customer service was top notch!

I changed spaces and Jessica was very helpful and very professional. Thanks

Received great service!

Jessica was very helpful, informative, and polite. She answered all my questions. I most definitely will recommend this location to family an friends.

Had to wait 10 minutes as they were driving around the property, probably checking property. Once they showed up they were great. Wish they put a sign up they'd be back in few minutes or however long they gone.

ZERO CUSTOMER SERVICE. I’ve rented here for over 12 years. Since Public Storage took over, it has been a nightmare. I’m moving to a new place today. I have several shipments a month coming for work. The office has a key to give the drivers. I have had 5 deliveries in the past month refused because nobody is ever in the office. They don’t answer the phone. They don’t call you back when you leave messages. I’ve called corporate and they said they gave my number and email to the district manager. Never a call back. They bought the building, painted it, locked all the bathrooms so you cannot use, gated the dumpster so that tenants can’t use, and disappear.

good customer service and very clean units will recommend to family and friends.

The staff is very helpful and polite most definitely will recommend this location.

I HAVE BEEN TRYING TO FIND SOMEONE THERE OR RECEIVE A RETURN PHONE CALL SINCE THE END OF MAY. I AM PAYING ON A UNIT THAT I HAVE BEEN LOCKED OUT OF, DUE TO THEM LOSING PAPERWORK AND A MANAGEMENT CHANGE. I HAVE BEEN TO COURT AND HAVE THE DOCUMENTS THEY REQUIRED TO HAVE ACCESS TO MY UNIT, HOWEVER HAVE HAD NO RESPONSE SO THAT I MAY PRESENT THE DOCUMENTS. AFTER NUMEROUS CALLS HAVE NOT BEEN RETURNED, I HAVE NO CHOICE BUT TO LET OTHERS KNOW THE ISSUES WITH THIS LOCATION. THE CUSTOMER SERVICE IS .......I WILL LET ANYONE READING THIS FILL IN THE BLANK.

Do you have climate controlled units?

Amanda was an amazing help. Very polite and professional.

Amanda was fabulous help she’s a six star not a five star.

Absolutely awful service. Came up yesterday before close and nobody was in office. Here today since 2, it is now 2:53 and still waiting on somebody to talk to. Cars are piling up in the parking lot, some are leaving, and everyone is very upset. Nobody will answer the phones. They have all the lights on and there is nobody. Very upset, when it was all storage it was amazing. Now it’s switched to public storage and it is absolutely terrible, worst customer service ever. We will be moving our unit to a different place as you can’t even get in contact with anyone.

Amanda was fantastic and super nice. She stayed after hours to help us get a spot for our RV.

Horrible place do not rent a storage unit from this place. When it was All Storage it was great since it changed maybe the worse storage company ever. Got rid of our unit will NEVER rent a unit from them again.

Niki was great! Thank you for the great experience!

Fantastic experience! Niki was friendly and professional She was very sympathetic to our needs. Definitely will use them Again!

Initial contact was superb and service awesome.

Laurie was fabulous to work with! She got me a wonderful first months rate and was very personable and sweet!

Niki was great!! She showed us units and saved us money and was very friendly!

Adam Martin was very helpful, knowledgeable. I will continue to do business with public storage. By far the best customer service!

Niki was a great help. Answered all our questions we are happy to be storing here at this location 👍

Niki is AWESOME, Helped me look at units and find what I was looking for, Nice storage selection and prices, I was very pleased!

Great location, friendly staff! Access to the trailer parking spaces through the their App is super effective

Nikki was great!! I came in not sure about what i was looking for and she made the whole process pleasant and guided me to the perfect unit for me! Thank you!

Walked in and talked to Reniga she was so sweet and friendly. She really gave the place such an uplifting energy! 5 star customer service fasho!

Immaculate place, staff is incredibly helpful and quick set up!

I have two units here, one of which I have had for over 5 years when it was All Storage. Since Public Storage purchased it, everything has deteriorated, including access (they park THEIR trailers & trucks inside so that customers must park outside & walk in). Elevators do not work. Restroom has no tp, although I was told I wasn't even supposed to be using the restroom. Hours of access are fewer. The button to raise the door from the inside doesn't work...if I hadn't had my phone, I'm not sure how I would have gotten out. I will be closing one unit & moving the other to another facility. Staff just shrugged when I expressed my dissatisfaction.

Niki was great, and did an awesome job of getting us moved into a bigger unit.

My experience here was excellent! Most storage places I have visited have been dirty and I didn’t get the help I needed but this place was very clean and nice. Sesily helped me with everything I needed and was very kind and professional! She was able to help me find the perfect unit I needed for a price I could afford. This was by far the best customer service I have ever gotten.

I’ve had a wonderful time with this storage company, the building is clean, the customer service is great! I would highly recommend using all storage to a friend!

I really appreciate sesily taking the time to help me view and compare the prices on different units and try to determine which would be ideal. She was very professional and helpful with all of my questions. Plus the place looked incredibly clean, it seems like this business is in great hands!

Came in looking for prices and Sesily was very helpful and kind through the process.

Excelente 👌

Lots of cameras very clean place just don’t like that they keep going up on the rate

My storage rental experience was quick, easy, and convenient. Chasis helped me through the whole process and answered all my questions! She was able to get me into a unit the same day and even got me a significant discount on my rate! She not only remembered me whenever I stopped by, but her infectious personality always made me leave in a good mood. Thank you Chasis! -Pramson K

Chassie always go up up and above my expectations. She listens to my request, then execute. Always Such great customer service.

Chassie was extremely helpful in helping me get setup in my new storage unit. She took the time to review various sizes of units to make sure that I had all of the room that I needed. Very courteous and professional!

Using this storage facility while we are moving and in between houses. This is our second time using this place and the staff has always been very friendly. We worked with Lorie this morning to get a second unit and she was awesome!

Outstanding, clean operation. Very well ran. Items were in storage for 13 months with no sign of rodents or dust present.

I had a great, smooth and easy first time experience getting a unit with AllStorage! Chassie was super friendly and displayed exceptional customer service! The price for my 5x10 unit was also very affordable. This place should get 5 stars no doubt!

Chassie and Laurie were great and made our first time experience easy and they were super helpful and nice.

* FIRST - I highly recommend this All-Storage, (Golden Triangle/Bear Creek Plaza) Facility to anyone, including my relatives, friends, neighbors and anyone I hear that are looking for a storage unit! I give a special thanks to the staff, specifically Chassie, who, over the course of our entire Three Years there, was also very professional, personable and went above and beyond to make our experience there as pleasant and issue-free as possible. We rented one of their largest units they had to accommodate both my in-laws and our possessions during that period. Never once did we ever have any major or minor issues, (that weren't immediately attended to and resolved) during that entire period. Everything there was top-notch. The (inside) unit - cleanliness, insect and rodent free and cool-ish temperatures were great. The facilities - also kept up, free of trash, security cameras everywhere made us feel comfortable leaving our valuables there. Again - The Staff - always there to help when needed. I give this location an overall 5-Star rating. The people working it and managing it are excellent!

2nd time using this location for trailer storage. Staff always helpful. Chassie was great!

Great story facility very secure, employees are very nice especially chassie she was able to help me renting out a unit and was very friendly

Chassie was so polite to me and my family. I'm very happy that we chose this storage location.

Chassie, was incredible! She was very accommodating and well spoken. She answered all of my questions and went above and beyond! Glad to be renting here!

I rented a space here to park my 14 foot trailer. Early in the last week of April I parked the trailer with a covered ATV on it in that space. A couple of weeks later I got a text from All Storage notifying me that the space was empty. Needless to say my property had been stolen from this facility in that short period of time even though I had put a very secure hitch lock on the trailer. The facility boasts about having security cameras and constant monitoring. I personally don’t feel their security is adequate. Anyone planning to store anything with wheels on it might want to find another facility. I gave them two stars only because the people at the location did contact me about the space being empty instead of me having to find out on my own.

Highly recommend. Ask for Lori. Very friendly, efficient and knowledgeable.

Just found out our neighbors stuff got stolen from here. 18' trailer plus items out of their actual storage. Also found out their are supposedly people living on the property. Pretty sure that's illegal.

Lori was fantastic! She was so much help and got us a great deal! 100% recommend this place if you need a storage unit!

Brandon helped me and he was fantastic!!! Got it done quickly and great service!

Excellent customer service! Laurie was extremely helpful. I have 2 units there and wouldn't recommended anywhere else. Simply Excellent!

Caitlin was great and made the process very easy.

I've had more be there for probably about 5 6 years and ain't had no problems out of them and the rate is reasonable and nice and clean and people are friendly

I cannot say enough great things about the sweet staff at this all.storage location. I got there as the office was opening and Chassis & Jennifer brightened my entire day! Thank you ladies for going above and beyond for your customers 😀

Great storage space, great rates big storage units

All Storage- Golden triangle. Very please with the service that's always provide at this location. Front staff "Chassie" and other staff associates always providing 100% security and services too us customers. Job well done.

Amazing woman with great customer service!

The staff is always around to help you with your storage needs. Never had a bad experience with this place. Thanks Chassie!

Lori and chassis were nice kind! And quick to check me out!

Super friendly and quick staff. Had the lock I needed too!

A Jennifer was amazing to work with! Clean and safe!

Used to be a lot better.

Brandon was real great to work with and very knowledgeable on there unit

Brandon was great

Chassie was amazing! She was very personable and helpful— excellent customer service! Thank you for getting us set up (:

Caitlynn helped me get upgraded to another unit in the same building where we are currently. She helpfully explained our options and was very efficient during the process. We've only been using this facility for a year, but have always been very happy with the condition of the units and the property, and the friendliness of the staff.

Staff always helpful easy in and out drive thru storage

Chassie, She provided Excellent customer service and very knowledgeable about the details of rental services.

Chassie was such a blessing we travelveld from Austin TX and if it went wrong it did. Once we got to our destination that is when she greated us with a smile and never stopped smiling what a blessing. She also provided us with information to movers to download us, after the first ones never showed up. I highly recommend this place great customer service.

Caitlin was helpful and knowledgeable. Excellent rep for your company.

Good price great location

Chassie was awesome!!! Very knowledgeable and professional. She clearly explained all options available and walked me through the process. After a stressful cross-country move...she made everything super simple and really put our minds at ease by pointing out all the security features.

Brandon was so helpful in getting this all set up! We had to find storage in a hurry and they were easy to communicate with and so nice!! Would definitely recommend this facility.

Clean, easy access, pest free

Excellent customer service - easy to work with, quick sign up process and great location!

Great customer service from Bradon!

They say they will give you a discount on the first full month or rent but then they “can’t find the documents that you had for the discount” then ask you to complete a survey again and then get late fees while they fix it even when they were in the wrong. And then watch out they will lock your unit even when you have paid your rent! I will never use this company again, horrible experience.

My entire experience with All Storage was exceptional. The staff provided excellent customer service and went above and beyond to explain all aspects of the leasing process and answer all of my questions. Also, the storage units were clean and spacious and fully met all of our needs.

The agent were very professional, caring and respectful with attention to our needs. Excellent people skills that made my wife and I feel like part of their family. I have nothing less but praises for the we were treated.

Very helpful!

On June 27, 2020 the employees (women & man) were very helpful. I had two units and wanted a third. I spent the entire day there moving items/boxes from one unit to another. The employees answered many questions I while I was there. Thank you.

Great staff and very patient with a customer who could not decide what size unit to get or which location within the property to take. I have used this storage facility in the past and would not hesitate to use them at any time for my storage needs. Awesome business.

Great staff, super cheap storage. I like that you have insurance. Very trust worthy and comforting feeling working with them

You can rent a storage room all online with no talking to anyone which I LOVE. Although I ordered the wrong size room and I though it would be a hassle to change but Cassie was happy to help. Took care of if in minutes and she kept checking if I needed anything. First time I have had a friendly person to interact with at a storage place. Highly recommend plus they have deals if you order online. And no minimum month requirement

We’ve had our travel trailer here for the past few years. We’ve never had any problems with anything during this time. Staff is very attentive and friendly. We took an extended trip a couple of years ago and they noticed our trailer wasn’t park in its spot and called to make sure everything was good to go. If we ever need storage again we will definitely be back.

Smooth and easy experience getting storage service! Customer service was virtual and made the process accurate .. awesome communication! Thank you!

Chassie was VERY helpful in helping me pick out the right unit. She was extremely professional especially considering we had to do all of this over the phone because of the pandemic. Love the pull through aspect and the wide halls available so the carts dont get stuck.

Chassy was very helpful, polite and professional but also she offer to me a variety of locks but I already have one. I will recommend this company to everyone for two reasons, this place it's amazing and Chassy's is incredible in customer service.

Easy account setup and clean facilities. Would highly recommend

We were very happy with the service we received. Caitlin was very helpful on the whole process.Caitlin was there at last year too for us to get lease on carport.

Horrible

Chassis was a big help

Than you for your service chassie

Nice secure storage!

Chassie was great helping us get setup. She would make a great manager. A+++

Chassie was very helpful and professional. Willing to go the extra mile and assist during this time of transition

When I arrived I was greeted by Chassie she was very friendly and professional. She gave me a complete tour and showed me the available unit I was interested in. She is awesome and have a great personality.

Fast and friendly service. Chassie did a great job answering all my questions and making sure I had everything I needed.

Chassie was super helpful in getting us into a unit that meets our needs! This is a great location! Highly recommend - Nicole Snyder

Becky is the best! She took the time to show me a couple of units so I could visualize the size and decide what would best suit my needs. She helped me put together the packing materials I needed and assisted me with them to my car. I was in and out with a rental unit in far less time than I expected. Thank you, Becky! Also, the facility is very clean, organized and well-surveyed by cameras for security. I find the rates to be comparable to other storage facilities in the area...or, even better with All Storage's internet specials.

Chassie was incredibly helpful and kind to walk through unit availability. I would reccomend this location and ask for Chassie.

Chassie was so sweet and helpful! She took me around the property to show me because we are using a big trailer that it would fit through. I would give her 10 stars if I could! She answered all my questions. I would recommend this location!

What a great storage place! Chassis really helped me out when I was in abind looking to storage my trailer. I’m very happy here looking to make this a long trim for my business.

Chassie helped me see the spot for my trailer before anything. Simple and affordable. Thank you.

Chassis was very pleasant and thorough. Great experience!!

Excellent service from Chloe, rental of a second unit at this facility. Overall we have been using All Storage for more than a year. Easy to work with and nice accommodations.

This is by far the best idea for becoming a free, I mean totally free person.. With this knowledge comes financial freedom be and the power to be the person you want to be.

This place has always been a positive experience, both in business and with the customer service. Kaitlyn was the person i have always dealt with and she is a super lady. Very attractive and super personable. Thank you

Natalie was was very courteous and helpful. She made renting our storage unit very quick and easy.

I Love working w/Caitlin at All Storage! She always makes the renting experience easy and efficient. I’ve had several units in the past there. I love the location and the easy access.Caitlin already knew me and could recognize my voice over the phone. An opportunity came to receive a lot of furniture the other day so I phoned Caitlin and actually set up the rental of 2 units over the phone. I was in a time crunch and she stood in the gap to make my experience fast and easy. I highly recommend using All Storage for your storage needs!

We had more things and had to rent another unit. Everything went well. Clerk was efficient and curteous.

Good pices, clean and lot of space

Natalie & Becky are fantastic! I’ve rented several units from All Storage and these two have by far provided the best experience I’ve had. Great attitudes and they took the time to find me the best deal.

Great Job. Very helpful, knowledgeable and courteous!

Excellent facilities. Great and helpful staff. Prices are great and units are easy to access.

Great customer service from Thomas and Whitney. Wonderful facility. Very secure, clean and easily accessible.

Ms. Whitney, was fantastic helping me to secure a location for my trailer. I’m very glad I came here.!!!

Thomas is the best. I think everybody had the same thing in mind, let's go to the storage place. Just have good movers and you're set. Thanks Thomas you deserve a raise/promotion or both

Excellent service. Becky was great! She’s friendly, efficient and very knowledgeable.

Nicole and Becky won the best customer service award for the year in my book. They were so easy to work with and also took the time to show me the different sizes of unit to fit my needs. Thank you ladies.

Natalie was terrific in having my storage unit ready when I arrived. Excellent service!

All Storage got us set up with our unit in about 15 minutes on a Sunday afternoon! Super easy to do and the unit is great. Definitely recommend them!

Great customer service and very nice storage facility. This is our second storage unit at this location. The new unit was very clean as was the whole facility. Thanks particularly to Natalie for her help in seeing the new unit to make sure it was large enough and for checking us in so quickly.

The team at All Storage was super helpful in assisting me with having PODS delivered, housed, unloaded and returned. They definitely had a plan and communicated effectively with my on-site movers as well. Great team and great experience.

Never have gone wrong with using this All Storage facility!!! Friendly staff especially Whitney and Thomas! Thanks for the great customer service👏🏾👏🏾👏🏾

Staff are friendly, patient and accommodating - they made the process go smoothly. Faculty is clean and well maintained.

Reasonably priced, very clean storage. Safe place to put your belongings. I recommend them.

Great customer service! Highly recommend.

The staff helped me tremendously it's indoors no rain no sunburn , I had a good experience with these folks and would recommend them to everyone and whittany really put my mind to ease thank you again.

Kind and helpful service- good rates.

Great service, very easy to set up!

Super friendly staff and nice climate controlled units.

Outstanding customer service offering multiple options.

We just rented our second storage unit in four years, and are beyond happy with All-Storage. Everything is easily accessible, clean and secure. AND Caitlin and crew are terrific ... friendly, knowledgable and professional!

It was an amazing experience dealing with caitlyn and chloe.

Very friendly staff and great service. Total time in was less than 5 minutes.

Are you able to get out of the gate as long as you make it inside prior to closing of the access hours

Very clean storage units

Kristin great job ... thanks

Great experience working with Kristin, very good customer service and very helpful.

Kristin Was Very courteous and friendly !!! Thank You Sooo Much!!

The front desk staff are always pleasant and great to work with. And the storage facilities are always clean and well maintained. And the price can't be beat. The place is pretty quiet as I saw others there only a couple of times. However, the place is haunted. The ghosts would always rearrange my storage unit. I actually liked how they had it one time and asked them to leave it. I should have kept my mouth shut because they jacked it up worse than ever. This would totally have been a 6 star review but I’m knocking off a star due to the paranormal activity.

Excellant customer service!!!! Whitney and Kersten were very helpful in a stressful situation. My grandmother just passed away and I needed help trying to figure out what size unit I needed. Whitney and Kersten answered all my questions and had a smile everytime I came into the office. I would highly recommend this place.

Friendly staff. Priced competitively. Clean, safe and secure facility. It's a top notch storage location.

Very impressed with the warm welcome I received! First time being there, and the service was irreproachable! Great customer service, and the tour was very well done! Once again, thank you! Best Regards, Emmanuel

Facility is clean and well lit. Staff is great and always happy to assist.

Very professional and respectful service as soon as I walked into the lobby. Kristin was very helpful and knowledgeable with availability and rental information.

Very welcoming and friendly staff. The customer service was great and went above and beyond to help us.

Excellent service!!

The team has a great customer focus and fantastic follow through. We appreciate the way they take care of our storage needs! Thanks Whitney!

Best rate on a 10×15 in the area. Drive in covered entrance with parking right next to the elevators.

I got a quote from an online company that allows you to look at multiple options at once. This location has the best prices within my driving area. It has some nice air conditioned units, and plenty of storage for RVs and trailers. The staff were friendly and helped me to see the unit, buying the right locks, etc. After I use the units and make sure billing is done correctly, I'll update my review.

Staff was very knowledgeable and helpful. Reservation of unit was fast and they even drove me around to pick out the exact unit I wanted. Thanks All Storage!

Wow. Storage at its best. I was amazed by the layout and so clean.

So far it's been a very positive experience: great front office support and communications, clean office, lot and unit.

For over 4 years we have had a minimum of one 50' storage space at this All Storage. The prices have been reasonable and fair and the security there is top notch. . All the employees that I have had occasion to meet have been efficient in handling any requests I have had. They all acted in a professional manner and that says as much about good hiring decisions of corporate as well as for the employee themselves. We will be moving out of the 50' space on the front row to the street which was so easy to use. in January 2019 and I highly recommend the storage facility to others in the need.

Everyone was so accommodating and the facility is top shelf

Absolutely an excellent place to lease storage for any needs, Whitney and Crew are outstanding! Always an excellent experience with superior facilities at reasonable prices!

I am in the moving business so I see alot of storage units. This is well put together and clean.

Very clean, great staff, awesome value.

Nice but too high. The office staff struggled with follow up. New management seems better.

Great space, accessible

Prices for 10 by 10 unit?

Great customer service

I prebiously gave This facility 4 stars, this storage facility has RATS.... I was given three bait packets, and told they haven't had any problems with rats in years and the facility is treated regularly. I wonder how I got large holes eaten through my boxes and obvious rat droppings! ...and of course the insurance dose not cover animals and the facility's not liable for any damages, what a racket!!

Clean an nice serves

I've not had any issues, billing or otherwise. Price is competitive.

They have rats. I have never been this disgusted with a storage place. They obviously didn't use pest control services regularly. When you pay $350 for a unit you deserve better than rats!

Kinda pricy, but very secure place.

Best customer service and prices available, I HIGHLY recommend doing business here! I have to say that my relocation from New York to Texas was quite nerve racking but the entire staff at All Storage made the best impression ever. I needed a unit because I had a vintage car being shipped to Texas. Due to delays with the shipping company and 3 failed delivery dates, I was suddenly told me the car would be arriving in 32 hours! I needed a location that was accessible, clean, spacious and at an affordable price! Ashleigh (great manager) was my point of contact and in a nutshell, the "entire staff!" treated me like family. You will not find a better business or better staff anywhere else, guaranteed!

When I first got the storage, I was impressed with the facilities, BUT, when an issue came up on paying my bill, I tried to call the storage unit to explain my situation. Someone answered the phone we exchange a few pleasantries and as I started explaining my situation with the person, I realized that that I was talking to myself. I didn't think anything of it at first, but after 20 min on hold, I was cut off. So I called back and before I was able to say anything, I was placed on hold again. After about 20 min again was cut off. This went on 3 or 4 times until I called back and got the recording that they were closed and to leave a message. I was so upset, I left a message telling them how I felt and moved my stuff to another storage company. I would not recommend this company to anyone.

No military support... I had an issue with my payment as well. I was on orders with the Army for a month putting me in the middle of the desert with out phone signal or Internet. I made it home about a week after my payment was do. I called and explained that I could show them my orders and asked if they could forgive the late payment this one time and that this is only a one time a year thing and doesn't usually last a whole month. The girl told me that I could have mailed, called or even paid online, so she would not forgive the late fees. I'm not sure how I was going to do any of that in the middle of the desert, but that was enough for me to move on as well.