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Address

12318 N MoPac Expy
Austin, TX 78758

Full Service Kiosk Available

Phone

512-634-8437

512-634-8437

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

512-634-8437

512-634-8437

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 20 /mo $ 27
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    + one-time $29 admin fee
    $1 first month rent

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    5'x10'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 32 /mo $ 42
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 32/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 32 /mo $ 43
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 53/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 53 /mo $ 70
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 56/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 56 /mo $ 75
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 57 /mo $ 76
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x15'
    Online only price
    $ 77/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 77 /mo $ 102
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x15'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 89 /mo $ 118
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x25'
    Online only price
    $ 184/mo
    Online only price
    2nd Month Free
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    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 184 /mo $ 245
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    + one-time $29 admin fee
    2nd Month Free

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    10'x20'
    Online only price
    $ 187/mo
    Online only price
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 187 /mo $ 249
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    + one-time $29 admin fee
    1 unit left!
    Limited availability

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    10'x30'
    Online only price
    $ 228/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 228 /mo $ 304
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Austin Storage Units On MoPac

This north Austin Public Storage, on the west side of Highway 1 just south of Parmer Lane, gives customers plenty of different options when it comes to finding an affordable self storage solution.
Roughly halfway between Austin and Round Rock along the MoPac Expressway, it's an ideal storage spot for customers in the North Star, Walnut Crossing, Northwood and Scofield Farms neighborhoods. It's also just a few miles from I-35 or Highway 183, in either direction.
When it comes to outings at Balcones District Park, focus on the fun instead of finding all the stuff. Let a 5x10 storage unit hold onto sports gear and hiking gear, as well as backpacks, towels and blankets for swimming trips, all in one convenient spot.
Apartment residents along Metric Boulevard who need somewhere to keep a couch, mattress, dresser or entertainment center will find the storage relief they need in a 10x20 storage unit, while a 10x30 storage unit is big enough for a family on the move near Walnut Creek to keep all furniture, appliances, bedroom sets, clothes, toys, kitchen items and electronics in one unit.
Indoor storage units and outdoor storage units are available in several different sizes. There is also the option of climate controlled storage units.
The storage area features keypad-code access.
In a city that continues to grow, and grow fast, whenever the need for some extra space pops up, head over to this north Austin Public Storage for a great selection of cheap storage units.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 436)

November 25, 2024
Google Public Storage Diana Gutierrez
November 13, 2024
Google Public Storage Jennifer Martinez
Emilio is the best for helping us at Public Storages 🎉 always 5 star service with him.
November 5, 2024
Google Public Storage Sergio Cabrera Escalante
JESSICA AND EMILIO HAVE A GREAT PROPERTY AND A GREAT HELP!!
October 29, 2024
Google Public Storage David Webster
Stephanie Webster was very helpful and willing to spend as much time as I needed to get information and show the properties advantage to my needs. Bravo!
October 22, 2024
Google Public Storage Michelle Rojas
Property is always clean! Emilio is also the nicest person and really takes care of his customers.
October 21, 2024
Google Public Storage mrfantasticsanabria
Don’t trust them, they(Emilio) broke into my unit when I replaced the lock.
October 9, 2024
Google Public Storage Ruth Zimmerman
October 7, 2024
Google Public Storage Alyssa Urrutia
Emilio is so kind and helpful, the property is always kept nice and I feel my belongings are in great care as well protected!
September 17, 2024
Google Public Storage Amado DeHoyos
Great price. Good, clean facility. Emilio was extremely kind in helping me find the best option and navigate the online system.
September 13, 2024
Google Public Storage Josie De La Torre
Emilio at Public Storage helped me out yesterday. I am dealing with a Very stressful move and he was able to get me qhst I need fast and very affordable. He made sure I did not have to stress about getting this done. He took charge and gave EXCELLENT service. Thank you Emilio for everything you have done and continue doing. He is also the one who calls me if I am ever late ona payment to make my reminder. Which I need.
September 4, 2024
Google Public Storage Kat Short
Emilo is AMAZING!!! Knowledgeable and so helpful find what would best fit our needs
September 1, 2024
Google Public Storage Jeanette Mitchell
It was a great experience! The customer service at this location is second.to none. I was always greeted with a smile and a wave. If I needed additional storage again, I wouldn't hesitate to be a return customer. Thank you!
September 1, 2024
Google Public Storage Trin
Emillo is a great help to others to getting a storage unit and he is very kind and compassionate about helping others great experience Good job!!😊
August 29, 2024
Google Public Storage Octavio Villarroel
Emilio, went the extra mile to ensure I settled into the unit without any issues!! Extremely helpful and nice. Highly recommend the location and the personal touch.
August 14, 2024
Google Public Storage keirin Sierra
Este lugar si bien limpio y Emilio me ayuda mucho;gracias Emilio
August 14, 2024
Google Public Storage Vicky Rubio
Excelente ayuda and very helpful thanks emilio
July 30, 2024
Google Public Storage Selvin Esquivel
Excelente servicio thanks Emilio
July 29, 2024
Google Public Storage lego brick
The place is great and I met with Emilio and he is great!
July 24, 2024
Google Public Storage Jennifer Washburn
I recently had the pleasure of interacting with Emilio, and I must commend his exceptional service. He was incredibly kind, helpful, and efficient in resolving my issue. From the moment I reached out, Emilio was attentive and quick to address my concerns. He provided clear solutions and ensured everything was handled smoothly and promptly. It's rare to encounter such outstanding customer service, and I truly appreciate Emilio's professionalism and dedication. Thank you for making my experience so positive!
July 18, 2024
Google Public Storage Anirudh kumar
Great space with friendly staff! Would definitely recommended, Emilio was very helpful.
July 16, 2024
Google Public Storage Kent Huffman
Great facility, great service. Emilio is very helpful!
July 15, 2024
Google Public Storage Sariah Salazar
I love how clean the property always is and how great Emilo is with customers it's never a dual moment Thank you Emilo.
July 15, 2024
Google Public Storage RuthAnn
I’ve had some things in storage at this location and Emilio has always been super pleasant and helpful. He goes above and beyond to assist with anything.
July 5, 2024
Google Public Storage AltitudeShift
Emilio was extremely helpful and one of the best people I have talked to you in a long time. I have been extremely unhappy with this company until I talk to Emilio. He is the only reason why I am still having a storage shed there. He’s friendly he is extremely knowledgeable and he’s a fast worker. I really wish that they would hire more people like him. They have a few great people on staff and he is one of the excellent ones.
July 4, 2024
Google Public Storage Stewart Yaros
Excellent service, thank you Emilio for your constant help and good service, you are appreciated, I recommend this place, thank you Emilio for all you do!!!
July 1, 2024
Google Public Storage Vicki Hungerford
Property Manager Emilio does a great job!! I recommend this Public Storage property for its security and reasonable prices.
June 28, 2024
Google Public Storage isiah
Great location and the property manager Emilio was very helpful!
June 14, 2024
Google Public Storage Vincent Palombi
GREAT LOCATION,EMILIO TAKES GOOD CARE OF PROPERTY,THANKS Emilio
June 14, 2024
Google Public Storage Brandon Hall
This Public Storage is the great. Emilio the manager and his customer service is excellent. I had a question about my unit and left a message and he called me back promptly. He said if i had any further concerns don't hesitate to call and if he doesn't answer he will get back to you promptly. This was one of the best customer service interactions i have had with a company. Thank you.
June 11, 2024
Google Public Storage Michael Rodriguez
Great property great customer service thanks to emilio
June 9, 2024
Google Public Storage T Ron
This Public Storage is the best because of Emilio, his costumer service is excellent. If you have questions or concerns don't beat around the bush just call and if he doesn't answer he calls you back promptly. Thank you.
June 3, 2024
Google Public Storage Victor Navarro
Emilio was very helpful, this public storage has the best customer service. It’s also super clean
May 31, 2024
Google Public Storage Julian Bellow
Thank you Emilio for your awesome help!!
May 31, 2024
Google Public Storage Ashley Kemmitz
Thanks Emilio for all your help!!!
May 31, 2024
Google Public Storage Patricia Earl
Thanks Emilio
May 31, 2024
Google Public Storage Jean English
Emilio is a great property manager.
May 31, 2024
Google Public Storage Porfirio Delgado
Emelio the best
May 31, 2024
Google Public Storage Claudia Andrew Hernandez
Thank you so much Emilio!
May 31, 2024
Google Public Storage Abel Nieto
May 31, 2024
Google Public Storage Rich Allcorn
The perfect place to get your storage done!
May 30, 2024
Google Public Storage Melissa Frederick
Emilio was so helpful after I had a bad experience at a different storage facility!! Thanks again for the help!
May 30, 2024
Google Public Storage chokri ben
Good service
May 30, 2024
Google Public Storage Lillie Guajardo
Good personality and efficient
May 30, 2024
Google Public Storage jose reza
Thanks Mary! You were great.
May 30, 2024
Google Public Storage Robert Silva
May 26, 2024
Google Public Storage Jessica Nicole
I moved out 11 days before my bill was due and when I moved out they billed me $200 that afternoon. Tried to call several times and was told to call the onsite staff members about their error and never received a call back. Also had issues bc my garage door was HORRIBLE, like was kind of crooked and made it hard to open and close also got off track. I was there for like 15 minutes trying to close it and in tears. Asked for help they told me to just leave it open with the lock near it and they would lock it later. Like leave all my possessions unguarded and hope for the best ? Then with the door Their solution was “just step on it and wiggle it back and forth “ when it was jammed instead of correcting the issue . Also, they don’t have any loyalty to ongoing customers. My friend had two units that she got on special, special was still going on for new customers only and after a few months they raised the cost $50 each so we end up getting a new unit with the special and having to relocated to storage units 🫠
May 26, 2024
Google Public Storage Martin Lopez
Emilio has a clean property and is always helping You when You have a issue,thanks
May 25, 2024
Google Public Storage Alton Meese
Emilio has been super helpful in getting me squared away on renting new units. I could not be more pleased with his help!
May 24, 2024
Google Public Storage Michael Hicks
I want to thank Mr Emilio for all the long years of outstanding service and absolute brilliant property management! Great person to be around and call him friend! I do recommend this Public Storage to anyone that needs storage needs! It's more than just the storage unit, it's the service concentrating Quality over Quantity ! ~~~~~ Michael
May 19, 2024
Google Public Storage Mukesh Dang
Nice and clean facility. Very conveniently located (right off Mopac) and very close to the Domain. Emilio, the onsite manager is very courteous, friendly and helpful
May 18, 2024
Google Public Storage Paul Gilbert
Clean and safe storage facility. Emilio is very nice and helpful. Easy to get in and out and the rate is better than other places.
May 16, 2024
Google Public Storage Alex Galvan
Very good customer service I received by Emilio when I wanted to rent my strorage unit facility is very well maintained and clean very good price per month
May 5, 2024
Google Public Storage Yesenia Canales
Had a great time storing my stuff here, Emilio was a great help!
April 29, 2024
Google Public Storage Alexander Popitich
Storage was clean. Everything was without any problems. Thank you Emilio!
April 29, 2024
Google Public Storage Irma Castor
I have had a unit there for several years now. I recently transitioned to a larger unit and the process did not go smoothly with this new automated program they are trying to force onto people. It's hard for seniors who do not drive, use smartphones or apps. However Emilio helped resolve the lingering issues and hiccups that resulted from the changes. He is always so happy to help and truly undertstands customer service which is a rare thing nowadays. Keep up the good work Emilio!
December 20, 2023
Google Public Storage Ras Loper IV
October 1, 2023
Google Public Storage jason cole
Recently rented a storage unit from Public Storage and it was hands down the best experience I've had. Emilo, the manager, was exceptional in his service. I rent storage units quite frequently, and this location stands out not only for its competitive pricing but especially for its unparalleled customer service. Highly recommend!
September 27, 2023
Google Public Storage Emily Antonetti
I love this location! Emilio and his staff are so friendly and take great care of the place. Our unit is easy to access--simple, and clean. Moving in was a breeze and the location is super convenient.
September 24, 2023
Google Public Storage Sylvia
Emilio was friendly & made the process fast & easy!! You won’t regret how helpful he is! Went above & beyond!
September 24, 2023
Google Public Storage DM L
Emilio the property manager is awesome! Very friendly, knowledge, funny, made the process so easy and stress free!!
September 7, 2023
Google Public Storage Jason McGuire
Our Company has been there for multiple years, the place is always clean and secured. I do have to say, Mr. Emilio is always friendly and making us laugh when he see us!! Great person and place.
August 18, 2023
Google Public Storage sandy havlen
We had an issue with the unit Emilio took care of the problem fast and with a great attitude. Highly recommend his facility
August 12, 2023
Google Public Storage Lisa Meyer
Wanted to acknowledge Emilio, the property manager. Friendly, helpful, and goes above and beyond what is expected. Thanks!
June 25, 2023
Google Public Storage 中国人中国人
The property manager, Robin M, served me is great. She is very patient and kind to answer all my questions and explain rules.
June 16, 2023
Google Public Storage Lane Dees
Emilio (the property manager) and the team up at this Public Storage location are simply the best. They handle their business and customers with extreme care. Our belongings always felt extremely safe and any questions or concerns were always answered immediately. We had to move and no longer needed our storage space. Unfortunately the elevator in our building had problems right as we were trying to move out. The elevator parts were on back order so it took a bit longer than expected to have fixed. Emilio made sure that we didn't have to pay a dime during this period with the elevator down since we couldn't move move our larger items down the stairs. He would always call to give me updates on the status of the elevator and more. It was a pleasure doing business with them and I will be going straight back if I ever need to rent another space again. Thank you Emilio and the entire team at this location. You rock!
June 10, 2023
Google Public Storage fernando vasquez
This is my second storage and I have to say this is the best storage so far everyone is very nice and helpful especially Emilio I hope I spelled hes name right but he’s the most friendly guy and every help full
June 2, 2023
Google Public Storage Mimi Chavez
I could not have been more pleased storing at this location! The property manager, Emilio, and the relief manager, Lucy, were always so kind, courteous and attentive. We always felt our belongings were kept safe and never had any issues with either of our drive-up units. If we were to need extra storage space in the future, I would definitely consider this location first! Thank y'all!
May 25, 2023
Google Public Storage Sarah Whetstone
Happy with the pricing and facilities - both easy to access and seemingly secure. I was most impressed with the service provided by Lucy at this location. She's terrific. Lucy made my experience quick and easy and was great to work with.
May 24, 2023
Google Public Storage shyheim miller
Was helped by miss Lucy, she gave us a great experience and was an amazing help all the way through.
April 29, 2023
Google Public Storage Brian Lofton
Nice clean place in an out of the way location.
April 24, 2023
Google Public Storage Mark Cummings
I simply couldn't be happier with my choice of storage locations. Public Storage is always a great place to store your belongings, but the live-onsite Manager Emilio truly takes this location to the next level. He also trains his staff with the same friendly, customer oriented attitude that he has mastered over his 20 years here. This is an older location in need of a face lift here and there, but don't let that fool you. I would definitely drive out of my way to continue coming to this location for my storage needs.
April 21, 2023
Google Public Storage juan-C206 Smith
I've had a space for 4+ years at MoPac and it is ideal for me. Recently I had a problem and poised it to the attendee. She said she couldn't do anything (I was expecting that reply). A few weeks later I happened to bump into Emilio. I poised the same request. He said let's work on that. Through Emilio's magic, we found a solution. Emilio went above and beyond to please a long term customer. Plus, he's a great guy to get to know. Sincerely, John M.
April 17, 2023
Google Public Storage Abdelghafour Mezgeldi
Great location,very clean,Emilio is a good property manager!!
April 14, 2023
Google Public Storage Rachel Schuyler
Love this place and the convenient gate access through my app!!
April 2, 2023
Google Public Storage Sherra Soto
The day I had to move my things in I noticed there was signs of animal abuse from previous tenants. Management wouldn’t do anything about it. Even though the unit smelled of dogs and there was dog prints on the floor in blood and feces. Management denies this regardless of my photos. They raise the rent every few months to ridiculous prices. Manager is rude and unhelpful not considerate of tenants things and apparently of animals as well. Will be reporting to animal control for investigation.
March 17, 2023
Google Public Storage Valeria Loera
Emilio did an amazing job getting me situated after a very tough time. He was efficient and funny individual. I wasn’t all there and he took so much care of me with delicacy and professionalism, he will never truly know how those laughs made me feel. Thank you Emilio !!!!!!!!!!!!!!!!!!!!!!!!!!
March 15, 2023
Google Public Storage malorie galvan
Lucy worked with us and was very friendly and wonderful!
March 1, 2023
Google Public Storage Lou Wretched Man
Lucy was such an awesome person! She helped my wife and I get a storage unit and we believe we made the right choice coming to this place. Thank you Lucy! 🙏🏼
February 26, 2023
Google Public Storage James Gregory
Public storage really is the only option. This is my second time leasing a unit from them. Incredibly easy to reserve a unit and move in online or in person. Today I had the pleasure of meeting and being assisted by Lucy. She was so sweet and very helpful, really made my day. Thank you Lucy!!
February 15, 2023
Google Public Storage Christian Flores
Lucy was really helpful and told me all information that I needed.
February 10, 2023
Google Public Storage Eric Anderson
We have had a long term rental for office purposes in Building B. The elevator has been out since at least before Halloween. This is getting ridiculous trying to haul equipment up and down stairs. How long is long enough.
January 18, 2023
Google Public Storage James Underwood
Can’t say enough about the friendly and attentive staff. They have always gone out of their way to be helpful. 10 stars
January 15, 2023
Google Public Storage Carol Kaminski
Emilio was extremely helpful with my checkout. Just had to let him know I was leaving & he took care of initiating the process. Thank you!
January 15, 2023
Google Public Storage Leigh Bates
Helping a friend move and lost some of my personal property from my vehicle. I returned a few hours later and asked Emilio if he had found it and he had it right in the office!! Highly recommend letting him look after your things too!
January 3, 2023
Google Public Storage T HC
Lucy was friendly & efficient
December 31, 2022
Google Public Storage Carita Guyton
Emilio is a great property manager keeps the property clean and always available to help when you need it. Thanks Emilio really appreciate it.
December 27, 2022
Google Public Storage Shiane Huff
Ms. Lucy is truly amazing ! Such a sweet lady . Helped me out fast and efficient and even got me a ground unit so I don’t have to use the stairs !!
December 12, 2022
Google Public Storage Elias Mateo
Lucy, was very helpful and help me settle in quickly. All in a friendliness manner definitely recommend. Thanks Public Storage and Lucy.
November 25, 2022
Google Public Storage Nohemi Chavez
Right after reserving my space online I received a warm welcome via phone call from the property manager, Emilio, which was very thoughtful. Upon moving in, I discovered some issues with my space and Lucy—the relief manager on duty that day—immediately responded to my call and went above and beyond to address my concerns. She was kind, reassuring and saw to it herself that everything was resolved quickly. The facility offers gate access via their app—so convenient—and the grounds are well maintained, plus there's plenty of lighting at night. Overall, it has been a great experience storing at this location so far! Thanks again, Lucy!
November 20, 2022
Google Public Storage Tyler Anastasia
Absolutely love this location, great prices and not to mention great staff. Emilio is awesome and extremely helpful no matter the circumstance. If youre looking for a storage unit in North Austin look no further!
November 18, 2022
Google Public Storage Michael Burnett
A good place to store all your belongings
November 6, 2022
Google Public Storage Annabelle Sebesta
Emilio is fantastic and the prices were a deal. Was able to leave the city for a few weeks and felt safe with my items under his care. The moving process was an easy transition and the tools/carts provided made it much easier to load and unload. He ensures your items are stored and secured and is incredibly friendly and easy to chat with. Strongly recommend this location if you’re looking and the app is easy to use.
October 10, 2022
Google Public Storage amjad khan
I would definitely recommend this Public Storage. Emillio was super helpful to help me move my stuff from the storage unit. I had an issue with my keys to the lock and Emilio provided me with locksmith contact who was available on a Sunday and also arrived in 40 mins. I would highly recommend this place, the people who work here try to offer their best services to you.
October 8, 2022
Google Public Storage Nek Minger
Clean property,management is courteous,feel my belongings are safe!!!!thanks Emilio
October 7, 2022
Google Public Storage Yomaira Santana
. I got charged a whole month because I was told to get in autopay . The autopay withdraw on the same day regardless if you already have paid the month. I got charge random charges and was told to go to the office to “upload” them, but never informed I had to print it out. After all this Emilio and his team help me to fix my whole situation! He is such a great owner and funny guy! Thanks for all the help ! ❤️
September 21, 2022
Google Public Storage Wally Fermin
Mrs Lucy was so nice !
September 18, 2022
Google Public Storage Jason Knight
September 16, 2022
Google Public Storage Adrianna Davis
I rented a unit from here for about 1.5yrs. It was peaceful and clean. Not busy at all. Emilio was great! Anytime I needed anything he was quick to respond. If I ever need another unit I'll be going here! Thanks again!
September 8, 2022
Google Public Storage Mario Gonzalez
I have been with this location for 6+ years and have been completely satisfied with the unit as well with Emilio the property manager. In recent time my key broke inside the lock and Emilio was kind enough to help me throughout the entire process. Location is amazing, units are in great condition and elevators along with staff have always been on point. Thank y’all again!
September 4, 2022
Google Public Storage Clifford Welch
Emilio has always been friendly and helpful, during the two years, I have rented. The place is clean and perfectly temperature controlled. Nothing but good things to say, here.
August 28, 2022
Google Public Storage Maggie Strain
Property manager is the best! This was so easy from start to finish. I’ll definitely be back here if I ever need another storage unit.
August 28, 2022
Google Public Storage Gary Chetzron
EMILIO is an excellent site manager. He really cares about each tenant and goes the extra mile to ensure their experience is top notch. Thank you so much EMILIO!!
August 28, 2022
Google Public Storage Victoria Santos
I kept my items stored here for about two years and everything is still in great condition! The property manager Emilio was so helpful and kind! Thank you for everything!
August 27, 2022
Google Public Storage Ruthfree Q Billa
The property is clean and safe.Emilio is the best guys to give u the best deals on storage prices
August 26, 2022
Google Public Storage James Kirkland
Great place to store your belongings Emilios always taking care of the property I feel the place is safe and great for your belongings
August 12, 2022
Google Public Storage Blooming Seasons Antonio
Emilio is very helpful managing this storage, he always do his best to give a excellent customer service. Thank you Emilio.
July 29, 2022
Google Public Storage Ivan Gonzalez (Gonzo)
The property manager Emilio is amazing and super helpful. I noticed that the price of my unit increased dramatically and he was able to postpone the increase by 6 months to help me out and give me some time to figure out alternative options. I couldn't ask for better customer service. Thanks Emilio!
July 26, 2022
Google Public Storage David Hammond
9 PM vacate is carved in stone.
July 20, 2022
Google Public Storage C Lucia
We have two units here with PS. Emilio is always so helpful and has a great fun attitude and spirit. Rare in these days. He addresses concerns pretty quickly and is very thorough with explanations. The location is conveniently close to my house and is always clean. Highly recommend!!!!!
July 18, 2022
Google Public Storage Derek Knowles
Great spot, clean and safe, property manager Emilio is always on site ready to assist with your needs!! Thanks Emilio
July 4, 2022
Google Public Storage jackieaustin04
I have had one personal unit and one business unit. The staff at the front desk are always polite and professional. One time one of my units auto-failed because the credit card expired and instead of foreclosing, they simply did me the kindness of calling. We're obviously keeping the other unit, but if you have a choice in North Austin, this is the best Public Storage (imho). Safe, clean, private, and great service.
June 6, 2022
Google Public Storage Rebekah Kwon
Emilio is wonderful. The facility is well maintained, the prices and location are great, and Emilio takes excellent care of his customers. He made sure my unit was ready, answered all my questions, and provided information on how to keep the unit in good condition with wrapping and moisture levels. Highly recommend this location!
May 25, 2022
Google Public Storage Sara Deleon
Everyone was really nice and helpful!
May 20, 2022
Google Public Storage Kathy L
Love the staff!! Emilio was very helpful. He explained how important my assets were to pack & store. Emilio and I both agreed sometimes you have to prepare your items for their temporary stay in a unit, including the correct wrapping. He was a wealth of good information I did not know! Thank you for taking care of my daughter, Lauren's move to your facility!
May 15, 2022
Google Public Storage Lauren L
I didn't use the storage unit for that long, but the care and consideration from Kizzy, and the owner Emilio (sp?) Were amazing, they are so incredibly kind, and I was so fortunate to be able to use their services for the time being. 10/10! <3
May 1, 2022
Google Public Storage Chuqi Min
Emilio went out of his way to help me through my moving process. Recommend!!!👏
April 26, 2022
Google Public Storage John Reed
Emilio, the owner is awesome. He is a cool and funny dude. He is very responsive and called personally when my unit was ready. Property is clean and the units are very accessible. The carts are well maintained. Even the shadow creatures on the second floor of building C are not as spooky as other storage places and are well behaved. 10 out of 10.
April 24, 2022
Google Public Storage David Maxfield
My name is David and I am paying $300/month for a 10x20 space(04/22). My price when I moved in a year ago was $179 (11/20) (edited: I had the wrong size) Update: I am changing the rating for a couple reasons. I take my contribution here seriously and I rarely change my rating unless there are misunderstandings on my part or the company goes out of its way to address my concerns. I did get a call from Emilio, the manager of the specific property of whom I think very highly. He is the one I referenced in my original review as being friendly and attentive. Emilio laid out some options for me and told me what the typical market rent was for my unit in the area. He also gave me some options to lower my rent if that is what I need. In my case I am fine with the rent but I am not ok with it continuing to increase at this pace. He expressed some concern over my issues and genuinely wanted to help. If Emilio would have been on the the other end of my initial phone call this review may may have never been necessary. I raised my review to 5 stars out of a concern for the local staff. Their corporations policies should not reflect on how they run their specific property. I am going to move my 3 star review to the Public storage corporate page. The review below still stands but if you have to use Public Storage, this property is very good. Original Review Well, reviewing storage units is a little like reviewing a towing company. What is good and what is bad is a little situational. In short, the staff here are fantastic. They are attentive and nearly always present. They are accessible and really nice. On the other hand, the company has raised my rent $100 a month over about a year - which sucks... I called corporate CS to ask if my rent was going to continue to go up at this rate indefinitely and the guy said, "It says in your contract that your rate can go up at any point. Maybe try downgrading to a smaller unit." It was bitterly unhelpful. As far as the facility, it is fine. I am pretty sure there are rodents because I can smell their urine. It is not a massive deal for me, but it might be if you are storing furniture. The access control is well structured and there is nearly always someone around to check on things. The campus is clean and I feel like my stuff is secure. The questions you have to ask yourself are: 1 How much is convenience worth to me - location can make a huge difference in price. If you are not planning on accessing your stuff frequently, get something out of town. Also plan on your initial price doubling over the course of a couple years. 2 How much is your current garage space worth to you. Right now, I am feeling a little guilty. My garage is dirty and I am paying nearly $300/month for a 5x15 space. TDLR: Local staff is great and facility is fine. Corporate is very very greedy.
April 20, 2022
Google Public Storage Jim Parkhurst
I was helping a friend move out of her house to sell. She had found this location and wanted to continue. Emilio was a GREAT help getting additional units as needed (she has lots-o-things). If I didn't already have a Public Storage unit elsewhere, I would go here. Thank you, Emilio!!!
March 28, 2022
Google Public Storage Mario Marshall
Just wanted to say that during these times of inflation, it really helps to have a public storage with a manager thats attentive & very respectful. Since my first day of being at this location he has made my time here very comfortable. The property is always kept in great shape plus when he sees you he checks to make sure everything is up to high standard.
March 27, 2022
Google Public Storage Anne Canfield
Emilio made my experience a joy today. Came in to get packing supplies and he had me talking and laughing like I had known him for a long time. Great customer service!
March 24, 2022
Google Public Storage Jeffery Bell
The convenience of this location is nice and the facilities are well kept. However, the key differentiator is the commonly lost art of personal customer service the site team regularly demonstrates even while enduring the constrained COVID conditions over the past couple of years.
March 24, 2022
Google Public Storage Elizabeth Bell
Really good location great prices and nice customer service. Had a great time talking with Emil!
February 19, 2022
Google Public Storage Tania Hernandez
February 11, 2022
Google Public Storage Charles Bell
Perfect location, great service! Highly recommend talking to Emil, the property manager, hilarious guy who made moving easy and fun.
February 11, 2022
Google Public Storage Rachel Lightbody
Convenient location and super helpful staff, Emil was very professional. Would highly recommend!
January 29, 2022
Google Public Storage Yanet Yohannes
Emilio was a nice guy
January 22, 2022
Google Public Storage Chris
Very clean for a storage place an was helped out finding the unit by Emilio very friendly.. good place so far..
January 21, 2022
Google Public Storage Daniel Hoang
January 10, 2022
Google Public Storage Prasanna Vengatesh
Great & friendly service. Major thanks to Mr.Emilio for making al transactions smooth
December 31, 2021
Google Public Storage Marie W.
I was very pleased as a customer I got taken care with no problem young lady was very professional about her job and help me in every way she could I was very please and satisfied and I will recommend friend and family to public storage thank you for your business And time Happy new year to all you coworkers at public storage thank you Miss MarieWhite