Public Storage Self-Storage Units at 3000 S Watson Rd, Arlington, TX

Isabel was an amazing help I was needing a storage asap and she helped me out with an amazing deal would totally recommend this storage

Great prices. Perfect location. Fast and easy access. Great customer service.

Stephan and Lyn gave wonderful, hospitable, and professional cutomer service when they both co-teamed and explained the cancelation process with me.

The manager here is terrible. He has no managerial skills. He can be so rude and not listen to what you have to say. I am moving out. I wish the other lady was still here. Public storage please your manager needs some training.

I love this storage company and this location! I have been coming here for years and the staff is so friendly and helpful. They are always available to answer any questions you may have. I highly recommend Public Storage off of Watson. The location is perfect. I do weekly craft events and the ability to access my unit from 6 am til 9 pm is perfect for my schedule.

Was looking for some storage in the area, and the staff were knowledgeable and helpful

Lyn Was very Help.

If you’re looking for a place to rent a storage do not use this facility! The property manager and the staff are horrible. The facility lost power 05/28/24 and no communication was sent. I drove 30 minutes to move my items out and I could not access the building. When I called the facility and spoke with the manager he said that they could not give me more time to move my things out and that I would be charged a full month if I was not out by 5/31. I explained that their facility was closed the day I went and now they are not willing to do anything to work me. This place is only out to get money from customers. They don’t care about providing good customer service. Do not use this place!!

They are the best!!!! Thank you so much.

Stephen has great customer service and very professional.

Stephen gave me great service excellent property.

Stephen gave me great service I appreciate the help that he gave me.

A space rented as a 10’ x 10’, is actually 8’ x 8’ for those who need to know this!

Lin was extremely helpful to me today...he is always kind every time I come, but especially today he definitely demonstrated excellent customer service skills to help me address my storage issue. Thanks so much Lin!

Steven was so nice and friendly. He was so patient with me. The facility was nice and clean as well. Thank you Steven for your help yesterday!

Stephen is awesome

Thank you Steven you was such a great help and very educational experience....Thank you so much definitely will refer family here keep up the good work if they haven't given u a raise by now Public Storage do so great Manager 😊

Visited this location as we look for a space for long term storage. The facility was nice and clean. Lyn was very friendly and helpful and gave us a lot of information. Looking forward to renting here.

Thank you guys!! I came to the public storage two days in a row and the second day I spoke to Lyn and he helped me get the best deal!

Aixa no está trabajando y me ayudo con todas mis dudas es la manager de la propiedad y es muy amable la recomiendo al 100

3000 S Watson the customer service is great and Steven made everything very simple !! Much appreciated

Lyn was a very helpful and save me money!

The two gentlemen in the office today were cordial and extremely helpful. Very satisfied with the service I received.

When I went to move out of my storage they tried to make me buy a new lock for the unit. I asked why I needed a new lock if I was moving out & they said it was just their "policy". When I told them I was going to go outside & tell my husband what they were saying the guy said " oh, wait, your husband's outside now? You're good then, you don't need a lock". Made me feel like he was trying to get over on me because I was a woman. Then when we got to the unit, the lock had been broken off (because we had previously gotten behind)and someone had clearly been in our unit. Our things were not as we left them and one of my dresser drawers was broken. We know exactly how we left everything because my husband is a neat freak & fixed the unit so we could easily get to the back if needed. There were things out of boxes & bags thrown around. I would not recommend this location if you don't want your property damaged & rummaged through.

Yes Mrs Aixa was very professional and thorough with helping me with my storage needs. She has a great personality and I recommend other future customers in need of a storage unit to go see her, thanks again Aixa

Kanika was very helpful with my transfer. She is always very kind when I come

The office employee Lyn was very helpful & informative

Went in on Saturday because I had lost my keys, and Lynn was patient with me and help me fill out the paperwork to have my locks replaced. Patient with me and my frustration!

I honestly don’t know how they have a 4.7 with how unprofessional kankia is. How do you tell a handicap disabled person they have to use the stairs because your elevator stopped working and then act like the person paying high prices for storage that can’t access there things is an inconvenience for you while sitting down. Then she proceeded to tell me it isn’t her job so what are you there for to sit around all day and give a disabled person a hard time and tell them they have to take the stairs to move there things. Very unprofessional to much conversation about what she didn’t want to do because it wasn’t here job! It’s time for some firing to happen!!

Lyn gave awesome service today. Very knowledgeable and understanding.

Regina there was so great and helpful she is a sweetheart very good service very respectful I give her five stars all the time

Office is always close when I go there

Do not be missful by the 5 start reviews. Office is always close. When getting a stuff kanika the manager has a smar mouth. Bad customer service I experience. Over all clean place tho 😌

The office are always close when you do find them in the office they are disrespectful and difficult to deal with exactly Kanika the African Americans women. In the beginning when getting a unit she is very helpful, understanding and caring with every customer's that walk in she even ask to rate 5 start at the spot but after that it is over her rude side shows. Which I do not understand if you are not a people person why get a job dealing with people.

My wife and I had the most wonderful experience at your 3000 South Watson Road location. The facility was nice and clean, very well a/c. Lyn was very helpful I. Helping is select a until to fit our needs. He was polite, caring, and very kind. He reasured us that the 10x10 unit will fit our needs. He be deserves recognition for his hard work. Very happy customers my wife and I are.

Amanda was so sweet and gave me a courtesy call about my payments! She deserves a raise!

7pm and it's closed, what's going on? I need to enter my storage.

Kanika and Lacy were very friendly and outstanding.

I have been here for years and Kanikabis always helpful.

This is a nice and clean facility and Kanika was very helpful

I had to come on here and tell y'all about Amanda! First, she's amazing!!! I had some problems with the website and she took over and helped me get into a unit with no problems. She was super nice and patient with me because I was asking a lot of questions. Thank you Amanda!!!

Kanika and Amanda were very helpful.