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Address

4255 Cromwell Road
Chattanooga, TN 37421

Phone

423-933-2453

423-933-2453

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

423-933-2453

423-933-2453

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 20 /mo $ 27
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 27 /mo $ 36
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 27/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 27 /mo $ 36
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 42 /mo $ 56
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x25'
    • Uncovered parking
    $ 43 /mo $ 57
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 48 /mo $ 64
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x30'
    • Uncovered parking
    $ 55 /mo $ 73
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 59 /mo $ 78
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 98 /mo $ 130
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 107/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 107 /mo $ 142
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Self-Storage Near Chattanooga
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 560)

October 8, 2024
Google Public Storage Maria Jackson
Sheri was a great person she helped a lot great person
October 8, 2024
Google Public Storage tracy jarrett
Public storage is a clean facility however when John left, the people are not as friendly and they go up on your rent every six months, which is unfair practice . They give discounts to new customers to lure them in and then they increase rent.
October 7, 2024
Google Public Storage Yayi Rivera
I love being with this public storage John has been just amazing with every need! John makes it really comfortable and makes you feel very at home with your stuff! John is an example to follow when it comes to managing a place! Thank you so much for being such a caring person John! 💕
October 5, 2024
Google Public Storage David Barton
John S. went way above and beyond what I expecting. He tried helping me guide my load into a storage unit. When it became apparent that it was not going to fit, he quickly found other alternatives for me. Thank you John!
October 2, 2024
Google Public Storage Dondra Parker
September 28, 2024
Google Public Storage Will
Thanks John. What an easy rental process. Love the App
September 28, 2024
Google Public Storage Ricky Bailey
Time to move out so I wanted to do an update. I was very happy and satisfied with all the service I received from public storage. When the time arises I will return again. Thanks John. Rhonda and Karen were awesome!!!!
September 27, 2024
Google Public Storage Nacole Green
John helped me out and was very respectful and courteous the entire time I was in the office! He saw my frustration and immediately figured out a resolution for me!! Thank you JOHN!!
September 27, 2024
Google Public Storage aljon igcalinos
John was very helpful and it was a really quick and easy process. Highly recommended!
September 22, 2024
Google Public Storage Jason Davis
Great customer service from John even stayed late for us.
September 15, 2024
Google Public Storage Tomas Gabel
John was awesome, answered my questions and got me set up with a unit. Facility is clean and neat, rates are reasonable and hours are generous.
September 13, 2024
Google Public Storage Lisa Toney
Fast easy rental from John
September 13, 2024
Google Public Storage Jeanette Smith
Great customer service from john.
September 13, 2024
Google Public Storage Linda Hall
John was so helpful and attentive. If you need storage go see John
September 11, 2024
Google Public Storage josue nava
Sheri is awesome
September 9, 2024
Google Public Storage Tionna Knox
John put a new light bulb in for me..
September 3, 2024
Google Public Storage Dee Eaton
John and Sherry were exceptional in their customer service by explaining everything clearly, and their thoroughness of getting all of the T’s crossed and i’s dotted. I will recommend this facility because of the personnel and their fantastic work!
September 2, 2024
Google Public Storage Chet Kato
John is the Man, Great Service
September 2, 2024
Google Public Storage Nichole Nash
John helped get me set up on the App.
September 2, 2024
Google Public Storage Nathaniel Garth
John S. Was very helpful and knowledgeable with getting us setup with out storage unit. He is a valuable asset to the company.
September 1, 2024
Google Public Storage T R Wade
John at Cromwell was very helpful. We were having issues with the app and he got us squared away.
August 30, 2024
Google Public Storage Lakita Bowling
John is the Best. So Happy He’s Back
August 29, 2024
Google Public Storage Domonique White
I'm renting a storage unit from here, and so far, it's going great. John S. was very polite and helpful to us. He has great energy, and I'm grateful to be able to have met him. The 10*30 storage space is large enough for the 26-foot uhaul truck. I would use them again. Update: 8/29/24 I'm now moving out at the end of this month, 8/31/24. My overall experience was great. Pros: The staff were friendly, and the hours were very convenient for me to access my unit anytime during the day. I used the app to enter, exit, and pay my monthly bill. Cons: (This may be the reason that I may never use them again.) The increasing prices were ridiculous. The prices increased 4 times in the 17 months that I was renting the room. $128.00- 1st month special $205.90- 2nd month $213.00- 3rd- 6th month $267.00- 7th- 7th month *(I complained because I wasn't aware of this big increase, so they decreased it for the following 3 months) $213.00- 8th- 10th month $267.00- 11th-15th month $312.00- 16th-17th month. It seems like the longer you rent with them, the higher they charge you. Other than the ridiculous price increases, I had a great experience with Public Storage). Another update: The property manager reached out to me and explained that I could have reached out to them again about the price increases and that they would possibly be able to work with me to decrease the rate. She did say they were able to decrease it back to $267 for 3 months, but unfortunately, it's too late because I no longer need a storage unit.
August 24, 2024
Google Public Storage Robert Mobley jr
Very good business
August 22, 2024
Google Public Storage alisha potts
Sheri is really nice and sweet
August 21, 2024
Google Public Storage Mike Garren
Super easy and great prices!!!
August 19, 2024
Google Public Storage Patricia Moore
John was very helpful and thoughtful about my storage satisfaction
August 19, 2024
Google Public Storage Rasheda
John s was great
August 8, 2024
Google Public Storage Saudral Stoudemire
Assisted me in so many ways & worked with me throughout my stay, Ms.Sheri was great 🫶🏾
August 7, 2024
Google Public Storage Beverly Jones
August 2, 2024
Google Public Storage Donald Cavitt
Everyone is nice here
July 24, 2024
Google Public Storage Mona Morr
Sheri handled everything for me with a smile. She knows her stuff.
July 24, 2024
Google Public Storage Matt Morr
Sheri was absolutely amazing. She is very professional and nice.
July 24, 2024
Google Public Storage Thomas Martin
Above and beyond customer Service Sherry does a fantastic job 100% satisfied look forward to dealing with Sherry again
July 13, 2024
Google Public Storage Xaze Jay
She was amazing
July 1, 2024
Google Public Storage Johneen Cuthbertson
Rhonda and Karen were great
June 27, 2024
Google Public Storage Cynthia Jenkins
Sheri was great
June 13, 2024
Google Public Storage Derek
Excellent experience.
June 7, 2024
Google Public Storage Kamiko Paris
Love this location! I have been a long time customer. The property managers handle any inquiries I have about my account in a quick and professional manner. Thank Public Storage! Today 6/7/2024 this company continues to be the best storage facility in dealt with. I spoke with Sherri today and she was awesome, professional, and very helpful!! Thanks again Public Storage.
June 6, 2024
Google Public Storage Jason Jarrett
I visited this location and Sheri was a gem, she had answers for all my questions and she took care of all my storage needs thanks Sheri. Jason jarrett.
May 7, 2024
Google Public Storage Marlin Oattes
Sheri she very respectful help me out a lot.. thanks
May 3, 2024
Google Public Storage Brenda Cavitt
John has been great and he’s very nice
May 3, 2024
Google Public Storage Ricky Rachel
Had a great experience with sheri....she's the one you need to talk too
April 26, 2024
Google Public Storage Thuressa
April 14, 2024
Google Public Storage Ernest Ginn
John was so helpful and getting me the unit I needed at the location location at work best
April 11, 2024
Google Public Storage Pamela DeGraw
Thank you John
April 5, 2024
Google Public Storage Sheba Hines
John was so pleasant and helpful. The World needs more people like John at PS.
April 2, 2024
Google Public Storage Rosis Flores
John really made the rental fast and easy
April 1, 2024
Google Public Storage Uniqua Wade
Mr John was so helpful and nice! He is the best you all have here thanks John for the help and hard work!!!
April 1, 2024
Google Public Storage Timothy Green
I was having trouble with the app John took care of everything.
March 30, 2024
Google Public Storage Jenika Jones
John went above and beyond for us when moving into our storage. He is a great Manager and very professional!!!
March 30, 2024
Google Public Storage marcus lewis
John was always a great manager and I’ll be glad to come back and use Public Storage again
March 30, 2024
Google Public Storage GFI Grind For It
Awesome customer service
March 28, 2024
Google Public Storage Gary Long
Exceptional customer service from John in the office
March 24, 2024
Google Public Storage Linda Tallman
Had a very nice experience, professional and very helpful to me. A special thank you to John for all the help you gave me
March 21, 2024
Google Public Storage DM MC
John was very patient with us and walked us through the entire process. I certainly send all my friends to see John.
March 18, 2024
Google Public Storage Eric
Fast easy rental. Thank John
March 16, 2024
Google Public Storage Germaine Favors
I was having trouble installing the app but John took care of everything.
March 16, 2024
Google Public Storage Tammy Smith
Highly recommend this location for your storage needs. John took care of me quickly and went above and beyond to make my move in smooth. Great customer service.
March 16, 2024
Google Public Storage Nadia Jones
John in the office was very helpful.
March 11, 2024
Google Public Storage Colleen Hermes
Can't thank John and Karen enough for getting our transfer from one property to another completed.
March 9, 2024
Google Public Storage Janara Smith
John went above and beyond to help me get signed up for a new unit. I would recommend all my friends to head this way and ask for John! Friendly, efficient, and very professional!
March 8, 2024
Google Public Storage Brandy Johnson
John is great! Super friendly.
March 8, 2024
Google Public Storage WoodRock Construction LLC
John is the Best
March 4, 2024
Google Public Storage Yanelis Sanchez
Gratis servicio John
March 4, 2024
Google Public Storage Sky M
John and Karen in the office were absolute rockstars. They got me transferred to the proper unit and got me all set up on the public storage app. I am truly grateful for all of their help.
March 4, 2024
Google Public Storage Jayson Ramos
Great service from John and Karen.
March 3, 2024
Google Public Storage Margaret
John is such a Nice young man. He always takes care of us in the office.. Can you get more people like John.
March 2, 2024
Google Public Storage Derek Hilley
John S is great. If you use this company, make sure to deal with John. When I had two trailers stolen from storage, John helped as much as he could. He's the only reason I still use public storage.
March 2, 2024
Google Public Storage Miles Johnson
They are the nicest people and the helpful. I recommend they to anyone.
March 1, 2024
Google Public Storage Craig Payne
Great rental experience from John
March 1, 2024
Google Public Storage Mariya Dillard
March 1, 2024
Google Public Storage Robert Preston
Always professional service from John in the office
February 26, 2024
Google Public Storage Kyle K
Exceptional customer service from John in the office. I'd give him 10 stars if I could. If you need storage, go see my man, John.
February 25, 2024
Google Public Storage Edward Cody
John Is The man…. He is Great
February 24, 2024
Google Public Storage Corneisha Clements
John was very helpful today. If you need to store something go see John over at Public Storage he’s the man
February 23, 2024
Google Public Storage TAMIYA Williams
John was super helpful very courteous.
February 18, 2024
Google Public Storage Lori Walker
Great service from John & Liz
February 12, 2024
Google Public Storage Alan Spurgeon
John is LEGIT
February 11, 2024
Google Public Storage Sherria Skrine
Fast, easy rental Thanks John
February 10, 2024
Google Public Storage Sunni Morris Condra
John was very efficient in the office it was a quick and easy rental.
February 10, 2024
Google Public Storage LeShona Smith
Mr. Jones. Always great service for Mr. John in the office.
February 2, 2024
Google Public Storage Nicholas Hilt
Recently got a storage unit here on the recommendation of a family member. John was very helpful and pleasant, walked me through set up and got me on my way in no time, which was great for a busy schedule. Great experience
February 2, 2024
Google Public Storage Tracy Hilt
John was very helpful! Would recommend speaking with him if you have any issues or concerns at all!
February 1, 2024
Google Public Storage Russell Shepard
In a world of chaos and negativity I have enjoyed working with John at Public Storage (Cromwell Road. ) He’s been extremely helpful and made everything easy which is hard to find these days. I appreciate everything that public storage has done for me while I rented and will refer to friends.
January 28, 2024
Google Public Storage Regina Favors
John was so very helpful in explaining the Billing due dates. He is always so nice.. Just wanted to update my review, If I could give John 10 Stars I would. He is always so helpful.. Make You Keep Him Around....
January 27, 2024
Google Public Storage Toni Middlebrooks
Great customer service from John
January 24, 2024
Google Public Storage Stephanie Freeman
McKenzie was most professional and helpful. I cannot say how much this experience was based solely on his kind and professional demeanor. I was very fortunate to have been helped by this young man. He was patient and knows his job as this was my first encounter at this facility. Due to his positivity I am sure to do more business here!
January 13, 2024
Google Public Storage Lynn McCain
January 5, 2024
Google Public Storage Santrynia Henley
I have had a terrible experience with this place. So the worse part now I come to check on my storage for the past couple of days, and all of a sudden my key is not working to the lock that is on my storage I just came to my storage Oct, have the same key been using since May, but my storage has a hole in it were. Looks likes someone was tampering with it. Looks like my lock has been changed. So I’m looking to see if anyone else storage has the same tampering issue an they do not so I ask if that lock can be removed they say it takes 3 weeks to get someone to remove the lock off, don’t make sense to me..my storage never been like this. I gotta give the manager an my john credit we’re it’s due. They came an made sure things was right. John is my guy, he knows how to run business an keep his customers.
January 4, 2024
Google Public Storage Barbara Diane Embleton
John was extremely helpful in a difficult situation. Thank you.
January 4, 2024
Google Public Storage finesse kid tay
john s took great care of and was a very caring and kindhearted person when it cames to give me the best experience
December 31, 2023
Google Public Storage Tiny Shropshire
Mackenzy was awesome... He made it so easy... Thank you for everything!!! ❤
December 15, 2023
Google Public Storage Jst Ashley
John was very helpful. He got me in the right unit at a great price.
December 14, 2023
Google Public Storage dorrell harris
Mackenzy is very helpful, kind, and knowledgeable. I needed help with an issue and he assisted me quickly and efficiently. I highly recommend Public Storage on Cromwell Rd
December 10, 2023
Google Public Storage Lenard Bonds
Such Great Service from Mr. John
December 10, 2023
Google Public Storage Rejeana Williams
Thank you John
December 9, 2023
Google Public Storage Clyde Cooper
Great Customer Service 👍
December 8, 2023
Google Public Storage Miles Cooper
Very friendly and helpful. John is the man!
December 8, 2023
Google Public Storage Gregory Swift
John was patient helpful and professional.
December 2, 2023
Google Public Storage Brandon Thomas
Fast easy rental process Thanks John
December 1, 2023
Google Public Storage Rochelle Moten
Thanks John
December 1, 2023
Google Public Storage Mary Paris
John is so nice, caring and professional
December 1, 2023
Google Public Storage Michael
December 1, 2023
Google Public Storage Edward Mathis
November 24, 2023
Google Public Storage Julian Johnson
John was great
November 23, 2023
Google Public Storage brenda freeman
very friendly and professional
November 21, 2023
Google Public Storage Jennifer Henry
My experience with John S was amazing!! A very kind hearted & caring individual. My experience with him reminded me today that there’s still good, honest, decent people still walking on this earth & I’m so glad to have encountered one of them today & that was John S. Thank You!! Thank You!!
November 19, 2023
Google Public Storage LINDA
John was helpful professional and courteous . Excellent John was excellent and outstanding.
November 17, 2023
Google Public Storage Asleep. oo Rivers
Exceptional customer service from John and Mackenzie in the office
November 15, 2023
Google Public Storage Lanautica Green
Helped with all answers!
November 15, 2023
Google Public Storage K20gang Oway
Excellent
November 14, 2023
Google Public Storage Shaneka Mcdowell
Great service from John and Mackenzie in the office…. Love PS
November 10, 2023
Google Public Storage Mike Foos
November 10, 2023
Google Public Storage Wanda Goodloe
John and Mackenzy were very professional and help get me all straightened out
November 6, 2023
Google Public Storage jennifer howard
John is so personable and very caring with his customers
November 6, 2023
Google Public Storage Kelley Smith
Great customer service from John
November 3, 2023
Google Public Storage Alexandria Burney
Mackenzie P, was so great! He answered all my questions. Thank you for you help!
November 3, 2023
Google Public Storage Desiree Battle
October 31, 2023
Google Public Storage Shamya English
October 27, 2023
Google Public Storage Denise White
John was a big help in the office today
October 27, 2023
Google Public Storage Latonya
Love doing business with John over here at Cromwell public storage.
October 23, 2023
Google Public Storage DaShawn Robinson
Great customer service, awesome people.
October 22, 2023
Google Public Storage Joyce Brewer
Had to take care of some business in the office and had great service from MacKeny
October 22, 2023
Google Public Storage Dewana Jelks
Great service from MacKenzy and John at public storage today.
October 20, 2023
Google Public Storage laquita parker
John took the time to explain the App
October 12, 2023
Google Public Storage Lawanza Crutcher
We had a nice fun time in the office. Dealing with John was like dealing with family.
October 12, 2023
Google Public Storage Daphne Stargin
Nice Job John
October 8, 2023
Google Public Storage Margaret Telford
Always great service
October 7, 2023
Google Public Storage Ruben Love
Great facility and helpful staff. John was very professional and helped me with everything.
October 7, 2023
Google Public Storage Luenell Barron
October 4, 2023
Google Public Storage Amy Allara
John S. was the most amazing professional and caring person I’ve interacted with in a long time. He helped me navigate clearing out my unit during a time sensitive & stressful move across state. He even brought me water & checked in multiple times while I was working on getting everything completed. It’s not common to run into a true Good Samaritan who really lives by the golden rule & he is a true angel in disguise! I recommend this storage facility & even more recommend John S. & the team there.
September 23, 2023
Google Public Storage Tracy Petty
September 22, 2023
Google Public Storage Tonya Johnson
John is so very helpful when I come to the office
September 18, 2023
Google Public Storage Gustavo Ellis
September 17, 2023
Google Public Storage Shanita Toney
John was a Lifesaver..Great Customer Service
September 16, 2023
Google Public Storage Sosa bkitch
John was very friendly and helpful taking care of our storage needs
September 8, 2023
Google Public Storage Balus Bumpass
Great service from John.
September 4, 2023
Google Public Storage Darlene Fennell
We love dealing with John in the office at Public Storage he always takes a great care of us
September 3, 2023
Google Public Storage choppa the rappers bemon
John made renting a unit easy. Answered all my questions and put Me at ease
September 3, 2023
Google Public Storage Carolyn Birt
We love the great service we get at Public Storage when John is in the office
September 3, 2023
Google Public Storage Lil Delo
Always Great Service from John
September 2, 2023
Google Public Storage Kimberly Craig
John was great, he put his at ease and we are confident about our storage here.
September 1, 2023
Google Public Storage Claire Wilson
Very nice people and amazing service! John was very professional and took great care of us!
September 1, 2023
Google Public Storage Brittney Harris
It was a pleasure meeting John today. I found a unit at a Great price. I feel like John really takes Pride in his job and was impressed with the property
August 28, 2023
Google Public Storage Clipp Ange
Great service from John. He Saved The Day
August 28, 2023
Google Public Storage Kellie Garland
John was very kind and helpful. Highly recommend. Customer service is excellent.
August 28, 2023
Google Public Storage Kenneth Silver
John was very helpful and saved me a lot of money on my storage needs with the Labor Day sale.
August 25, 2023
Google Public Storage Carlos Heard
John was a great.
August 18, 2023
Google Public Storage Ruby Mandelson
Got a place for my stuff :)
August 14, 2023
Google Public Storage Jake Lambcke
John was awesome
August 7, 2023
Google Public Storage OBP Tay
John S. Had good customer service when I came asking for help trying to get into my unit.
August 5, 2023
Google Public Storage Melissa Rich
Thanks John
August 5, 2023
Google Public Storage Just-In-Time Landscaping and Handyman
Awesome
August 5, 2023
Google Public Storage Kira Ballard
Thank you John, He took all of the Stress out of moving and storing.
August 4, 2023
Google Public Storage Deardra Mcgree
John was easy to deal with and made the move in simple.
August 1, 2023
Google Public Storage Seth Torres
July 29, 2023
Google Public Storage Candice Nelson
John was so personable period we came in with 2 kids, and he had taffies to keep them occupied, and a piece of bubble wrap. For fun. He walked through the entire rental process and was a great help. Thank you, john
July 29, 2023
Google Public Storage Jeff Toon
John was so helpful on this hot day. The ice cold water offerd great relief. He was kind, professional, and courteous. The world needs more people like John.
July 24, 2023
Google Public Storage Leon Pickett
,John was great to deal with very accommodating. With an ice cold water , great service.
July 23, 2023
Google Public Storage Lucky Evangeline Norris
John was straightforward, and concise in his explanation of what we were getting for our money and making sure we understood. He was very pleasant as well. Little things like offering a cold beverage in the heat and a sweet treat to boot! That’s real customer service!
July 22, 2023
Google Public Storage Tammie Pierce
John was so helpful knowledgeable. He took great care of us with our rental.
July 21, 2023
Google Public Storage Natasha Scotland
John moved me into a larger unit. Very Helpful
July 13, 2023
Google Public Storage barbara jordan
John S. provided outstanding professional and friendly service with each interaction. I rented a storage unit at this facility for a number of years and John S. was the best manager I have encountered over the years. His concern and care for his customers is outstanding from offering water in the extreme heat to just being extremely friendly and helpful.
July 10, 2023
Google Public Storage Michael Mallick
I have had a great experience with public storage. John S. was great to work with. They are very accommodating and this is a good location for me.
July 7, 2023
Google Public Storage Robert Curran
Exactly what i needed and for a good price. John was especially helpful , giving me a hand moving in and giving me some ice water on a hot humid day. That extra that makes a difference in a persons day went a long way to me. Thank you John.
July 6, 2023
Google Public Storage Young Dretti
Great service from John
July 5, 2023
Google Public Storage Larry Bragg
John is Awesome
July 5, 2023
Google Public Storage Billy Sams
John was very helpful
July 5, 2023
Google Public Storage Billy Sams
June 28, 2023
Google Public Storage Zachary Hughes
Joh. Was helpful!
June 23, 2023
Google Public Storage Deneshia Mayes
John was very helpful in setting up the PS App for Me
June 4, 2023
Google Public Storage stephanie pasley
Mr John went over and beyond for me loading my things from the storage. It’s hard to find nice people like him. If I could give more stars I would. Thank you so much mr John!!!
June 3, 2023
Google Public Storage Marcus Wellington
John was very guy and he make sure we were well taking care of I will surely recommend other
June 3, 2023
Google Public Storage Jamarvin Hughes
John was great he explained everything in detail and he was very welcoming and helped us a whole lot. A place to go.
May 30, 2023
Google Public Storage Charles Meyer
May 13, 2023
Google Public Storage Emily Abel
John was excellent! He answered all my questions and concerns and made me feel like a valued tenant. My experience with Public Storage has been nothing short of perfect, I am so grateful for the service John and his team provide. If I could give 1000 stars I would, thank you so much!!
May 5, 2023
Google Public Storage Faith Main
May 1, 2023
Google Public Storage Makayla Garrett
April 29, 2023
Google Public Storage Angel Bush
John is always so Professional and Helpful. Whoever hired him gets an A+
April 22, 2023
Google Public Storage Sarah Reed
John S was super helpful in helping us get our lock changed. He was so nice and very informative about the process, it was a stress free day during a stressful time!
April 7, 2023
Google Public Storage Dondra Parker
John was a huge help n ill definitely come back again soon
April 2, 2023
Google Public Storage Monica
John was amazing. Great customer service and very informative. I would rent a unit from here again!
April 2, 2023
Google Public Storage Valentina Jones
John was very helpful and courteous we love storing at Cromwell..
March 6, 2023
Google Public Storage Quela Bailey
Dustin was so helpful in getting my rent increase held off thank you!!
March 2, 2023
Google Public Storage Pat Z
John was So Friendly and Helpful, My mother uses a Walker and John came out of the office to help us get Her out of the car and into the office. He patiently took the time needed to make sure we understood all of the in’s and out’s of the rental process. We went home to discuss the size we will need when we move next week. Put this Gentleman in Charge of Customer Service. He said He or Sherri will take care of answering any of our questions. Thanks John and Thanks to Public Storage for putting Us at Ease.
March 2, 2023
Google Public Storage Edgar Granados
March 1, 2023
Google Public Storage Damien Brady
Good experience, nice service.
February 9, 2023
Google Public Storage James Rhymer
John was extremely helpful had the answers to all the questions I had thank you sir for the easy process customer service you can trust
February 3, 2023
Google Public Storage Bryan Wordlaw
Dustin was supreme, great interaction with my visit.
February 2, 2023
Google Public Storage summer breeze
I love your service Miss Sherry has given perfect assistance
February 1, 2023
Google Public Storage Paul Walker
Sheri was very helpful and polite, great job!
February 1, 2023
Google Public Storage cool gamer
I registered online and got access. Ms. Sheri was doing her clean up and stopped to check and make sure everything went smoothly.
January 30, 2023
Google Public Storage Angelica Webb
I'd like to personally thank John over there on cromwell Rd. Extremely helpful and understanding with your situations. 👍👍 He gets 2 from me
January 28, 2023
Google Public Storage elaine burney
John was very courteous and helpful. It was a pleasure doing business with public storage, you can tell he takes Great pride in his job and the property. I feel very safe having my property here. I look forward to continuing our business relationship with John working here.
January 23, 2023
Google Public Storage Daniel Pollard
When dealing with people in a service industry, customers generally hope for good service, but love it when they get GREAT Service. John S is an example of Great Service. John was helpful starting with his initial phone call all the way until we signed the rental agreement for the storage unit. John treats customers with the utmost respect and lets you know that he takes his position seriously and that's just the kind of person he is. Loved doing business with him!
January 17, 2023
Google Public Storage Johnnie Patterson
January 17, 2023
Google Public Storage Ronta Taylor
January 8, 2023
Google Public Storage Daniell Carter
John was very polite Helpful.
January 6, 2023
Google Public Storage Josh Penland
Went to pay my bill on 4th. My location was closed without explanation. Waited 30 minutes & called 800#. Told other folks waiting they said location would not open. One man said it was his 3rd attempt that day. Went to nearby location to pay and found Tori. She was extra helpful and tried to find an explanation. Took my payment and helped with another issue. Super A+++++ service.
January 5, 2023
Google Public Storage Montrell Turner
John is the Best he has a great personality I Highly Recommend Public Storage on Cromwell Rd Ask for John. 10/10 five star Service.
December 4, 2022
Google Public Storage marketa Bush
Staff were extremely polite and prices are great!!!!
December 4, 2022
Google Public Storage Renea Pickett
Very very nice and friendly
December 2, 2022
Google Public Storage Renay White
Tory was such a great help very knowledgeable and cheerful she had patience while giving me many options she definitely made my day. Thanks Tory
December 1, 2022
Google Public Storage Veronica Wilson
Tory was an excellent employee I came in for my husband and she help me lot she was very plenty and had an smile the hold time I think public storage should be an award from best employee that work there I really appreciate her and enjoy talk to her.
November 11, 2022
Google Public Storage Colten C
John S. was a huge help with our storages!
November 3, 2022
Google Public Storage Ronnie Sparks
Big thanks to Tory for awesome customer service
October 3, 2022
Google Public Storage The world of perkie b
Great Job!!!! John S.
October 2, 2022
Google Public Storage Tony Robinson
John was very helpful,Caring And compassionate of our situation. He treated us like Family
October 1, 2022
Google Public Storage tamara moore
John S. Provided a great service, very professional.
October 1, 2022
Google Public Storage Catherine Hicks
I been with public storage unit g569 I haven't none John that long he made me feel like family he always had a smile n qelling to help he's the best one I meet here and I came here n 2020 to him thanks so much please
September 25, 2022
Google Public Storage Angela Boston
John was very nice and took his time to explain everything 🙂
September 14, 2022
Google Public Storage Chris Froyd
John is the MAN! He was able to help us switch locations and storage sizes with no fuss.
September 4, 2022
Google Public Storage Brian Miller
Great safe place to store your stuff. Helpful friendly staff...
September 1, 2022
Google Public Storage Rowen Smith
I want to thank John for his professionalism and care. He went above & beyond for my family on our moving day. Thanks, John!!
August 26, 2022
Google Public Storage Alison Dallavalle
John was the absolute most helpful and accommodating in every way! Clean facility and amazing customer service.
August 18, 2022
Google Public Storage Donna York
John was so nice & patient with want to say thank you very much. He is such a nice gentleman help figure out how to put the lock in.
August 5, 2022
Google Public Storage Jerri McCombs
August 1, 2022
Google Public Storage Seth Jordan
John was extremely helpful in both checking us in and out of our storage unit. He went about and beyond by reaching out a few days before our checkout and made sure we had a smooth experience.
July 22, 2022
Google Public Storage Roxanne Miller
The man John rocked he was very helpful an pleasant
July 19, 2022
Google Public Storage TONY RATLIFF
I just wanted to say what a pleasure it was to work with John in solving my storage problem. He was very professional and at the same time considerate of my situation. He matched me with a unit that would suit my needs best. His demeanor was always pleasant and he definitely puts the organization in the best light as a representative.
July 14, 2022
Google Public Storage Ashland Fitten
John was very patient and went step by step in my 1st time process and purchase with public storage 😀
July 8, 2022
Google Public Storage Lisa Webb
John has been the greatest, always explains and keeps me informed about what's going on and has been super wonderful and helpful
July 1, 2022
Google Public Storage Stephen Stooksbury
John *****
July 1, 2022
Google Public Storage Dr DrizzyT
I want to personally thank John at Public Storage for assisting me with my transition into Chattanooga from out-of-state. It was a major project for my self and my family and John bent over backwards to ensure that move went as smoothly as possible. We had a U-Pack trailer delivered to the Cromwell location and John was there every step of the way, making sure the trailer was delivered, had a convenient spot next to our unit, and was diligent on stopping by and making sure we had everything we needed during out unpacking phase. I would recommend this location to anyone. The units are well taken care of, the lot has easy access with the remote app, and I feel confident that my things will be safe and secure for the duration of our rental. Thanks again John, we couldn't have done it without you. -Dylan
July 1, 2022
Google Public Storage TOOT TOOT BAM BAM
John was very helpful and courteous. Highly professional and would definitely recommend this place of business.
June 28, 2022
Google Public Storage cadarius wade
Hey Mr John This Big Guy With the multiple vehicles Mr John is awesome and very helpful and very perfessional.
June 23, 2022
Google Public Storage Randy Stargin III
John Is Excellent, Great Person! Very Patient With The Process Of Helping You With Getting The Size Unit You Need. Very Trustworthy!
June 19, 2022
Google Public Storage Angel Contreras
It’s very clean, good security, a good way to enter and exit. The only downside is that you can’t be in there after 9 pm. Other than that it’s a good storage unit. They also have good promotions. I’m very satisfied with my unit, I have 3 way access where I can bring in and take out things in a very easy way. Also has a good drive way to load or unload your things.
June 4, 2022
Google Public Storage Darryon Wood
Public storage always takes care of me and makes running my business easier. John is always smiling polite and helpful.
June 4, 2022
Google Public Storage Lorie Torres
John was very helpful and got everything worked out for me and honored my reservation Thank you !☺️ Was very nice .
June 2, 2022
Google Public Storage G
John was super nice and helpful. Great service
May 9, 2022
Google Public Storage Makayla Davis
John was very helpful and courteous
May 9, 2022
Google Public Storage Jowan Upshaw
John was very helpful and courteous.
May 6, 2022
Google Public Storage shienne burnett
John stein was very helpful and friendly. Definitely come see him for your needs!
April 25, 2022
Google Public Storage BIG JOHNSON
The manager John was very helpful and polite when helping us.
April 14, 2022
Google Public Storage Jose Rodas
Kim was an absolute sweetheart! She was extremely helpful, informative, and amazing! I was not expecting such kindness and her attitude sealed the deal. I was not entirely sure about renting a storage unit but Kim made the difference for us to seal the deal and rent the unit. Definitely recommend this location to anyone looking for a storage unit!
April 11, 2022
Google Public Storage frances marty
April 5, 2022
Google Public Storage melvin shorter
Very professional and I felt really welcome. It's clean and roomy.
March 5, 2022
Google Public Storage Jhillane Cobb
Vytoria is very nice, she help me keep my storage safe.
March 4, 2022
Google Public Storage Kim Mcclendon
Very nice and always friendly and pleasant clean store Tory is always willing to help!
February 6, 2022
Google Public Storage Kathy Shinn
Tory is the best manager ever!
February 5, 2022
Google Public Storage Ginger Gustafson
Tory is great always courteous & helpful professional and nice
February 1, 2022
Google Public Storage adriane horton
January 17, 2022
Google Public Storage Stardae Payne
Great place to rent your storage!!! Friendly service
January 17, 2022
Google Public Storage urtbeamon
They have great customer service no hassle friendly environment this is a great place to store furniture or anything they even have insurance on your belongings