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Public Storage Self-Storage Units at 2212 Polymer Drive, Chattanooga, TN
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x9'Online only price$ 28/mo
Small 5'x9'- Outside unit
- Drive-up access
$ 28/mo $38Best Price Label
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6'x6'Online only price$ 29/mo
Small 6'x6'- Inside unit
- 1st Floor
$ 29/mo $38Best Price Label
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5'x5'Online only price$ 30/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 30/mo $39Best Price Label
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5'x10'Online only price$ 30/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 30/mo $40Best Price Label1 unit left! -
5'x10'Online only price$ 31/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 31/mo $41Best Price Label
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6'x10'Online only price$ 33/mo
Small 6'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 33/mo $43Best Price Label
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10'x10'Online only price$ 65/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 65/mo $86Best Price Label
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10'x15'Online only price$ 98/moLarge 10'x15'- Outside unit
- Drive-up access
$ 98/mo $130Best Price LabelHurry! -
10'x20'Online only price$ 117/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 117/mo $156Best Price Label
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10'x20'Online only price$ 123/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 123/mo $164Best Price Label
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10'x30'Online only price$ 133/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 133/mo $177Best Price Label
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14'x50'Online only price$ 141/mo
Parking 14'x50'- Uncovered parking
$ 141/mo $181Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 319)
Put a locked on my storage that wasn't suppose to be there in the 1st place and when they went to take it off they couldn't now they making it inconvenience for me to use my storage and I got wait almost a week for the general manager to take it off when they could have just called a locked Smith to remove the damn lock!!!!!!!!
The Property Manager is awesome always smiling and easy to work with. Companies need more people like her.
It was great
Barb was so helpful!
Tory was so helpful getting us a great price 😁
Tory was able to get me the right storage I needed! It was a fast process also!
Tory and Barb are the absolute best ever!
Tory is extremely nice and Sheri was kind enough to give me a cold bottle of water. Great ladies!
Excellent water and service
It is a nice location and the staff is friendly however in the 11/2 years I've been with them the price seems to go up every 3 months they go up. It started at 124.00 a month now up to 250.00..I was forced to find better rates luckily 15 mins away Update now they are treating me. A fine or take my review down.. so very unprofessional
Barb and Tory helped me greatly in a short notice situation. These two are fabulous, if you need help, they can help!
Torey and crew were amazing and super friendly. I wouldn't rent anywhere else.
Tory is veryy nice to customers and is the absolute best!
I love how easy it is to make reservations, get in and out, pay my bill.
We keep our car here when out of town. So convenient and easy to access.
Great place to store your stuff. Good pricing and the front desk ladies do a great job at making sure you get a good clean unit!
Tory was amazing! She answered all of my questions with such knowledge. She was very respectful, down to earth and was just a pure joy.
Agent Sheri was a nice cst service representative.
Great place
Tory Christina malea were so great and courteous and I recommend anybody to go to polymer drive public storage
They always have nice and friendly people working for the company.
Barb and Tory are great!
Barb, Rachel, and Tory were so helpful!
Barb was fantastic to work with. Would highly recommend them
Tory, Rachel, and Barb are great!
Tory was personable, professional and knowledgeable in my dealings with Public Storage.
Tory was sooo courteous, she also is efficient and thorough in the set process she even jumped in her golf cart and showed me my storage... thanks Tory !
Torry GREAT!!!! Person love her 😘
Tory was great and a nice wonderful person she is the number 1 employee
My experience with Tory was fantastic! She reviewed my space needed and provided me with a competitive rate.
Some of the best friendly service I've had in a long time. Tory and David are the best!
David and Tory were great to work with and getting my unit rented. Unbeatable prices and best customer service! I’d send my mother here to the customer service was so well.
I can't say enough about this customer service rep. Her name is Tory and she is one of a million. Her smile, her politeness, she was very professional. She was outstanding in helping me vacant the space unit. I was a customer svc rep once, so it was a joy to have her help me in the manner she did. not many like her anymore.
Great staff
Tonya she is a wonderful employee that goes about and beyond with her customers. She has great customer service also. Love her smile.
Great place and people
Excellent service and experience at this locations. Ladies in the office are wonderful and extremely helpful. Highly recommend this location over all others.
Friendly! Helpful!!!! Patient!!!!
Barb and Tonya were awesome! So helpful!!
Rebecca was an angel...so kind, patient & helpful to everyone! I recommend her for a raise & the facility was top notch.
Excellent service
Thank you so much Mrs. Mary you are the best☺️
Staff are great!! Professional, helpful and friendly. Always a welcoming smile. Thank you!
Danny and Tonya were amazing
I just would just like to say, my best experience with Public storage, is its very clean place. Tonya, and Danny are the best. They will help you in any way possible. This is a terrific team and place. I highly recommend them to any one. Prices are great. Thank you guys.
The Public Storage at Polymer Drive in Chattanooga has been great in taking care of our needs. Our unit was climate control and Tonya has been exceptional in providing great customer service ice.
2212 Polymer Drive Public Storage was Quick and Nice experience…..Tonya was absolutely amazing
Tonya was absolutely a rockstar we helped us with everything that was needed
Tonya is amazing. She was very helpful and polite
Tonya was incredibly helpful when I came in to rent a unit. She had a great attitude and was fantastic with my kids and their hundreds of questions!
Tonya was great to see o work with and super helpful!!
Excellent service! Tanya is a ray of sunshine!
Loretta was fantastic! Would give 6 stars if I could! Highly recommended visiting for any storage needs!
Always helpful and courteous.
Manager Tonya allowed access without verification of who I was ...and this after my unit was broken into
Wonderful people, especially Tanya, LOVE YOU GIRL!!!
Very nice and caring people to rent storage with I will recommend here
Barb and Tonya best people since wonder bread
I needed a storage space so I searched around in the area I needed it in, I came here and spoke to Tonya and Barbara, they were very friendly and answered all my questions I had. Long story short I ended up here due to Tonya and Barb.
Amazing place and very clean. The ladies there are absolutely amazing. Highly recommend this facility.
Very clean and well kept. The women there are very kind. I would recommend this location.
Sweetest ladies I have ever met. Absolutely love coming to this location. Couldn't ask for better people to do business with.
Mrs Tonya was very helpful and I love her attitude. It was a awesome experience with her this morning. She make it very easy and quick! Thanks Mrs Tonya
Ms.Tonya and Ms.Barb where so helpful with helping me set up my unit. Make sure to look for them when you come by!!!
I just want to say that Tonya and Barb Are very knowledgeable about their job,. At a time when I was stressing after the tornado and having a lot of problems they were there for me,I had never rented storage space and they made the whole procedure stress free and so easy for me. I just want to say thanks to them.
Front desk lady was nice. Reasonable rate
The facility is very clean and Barbara was super helpful and kind!
Barbara was really helpful
Fun and fast help. The staff there is fun to deal with
This storage facility has the nicest staff of any storage facility I have ever used. Clean and safe facility with great amenities.
Overpriced. Slow office.
When we arrived at Public Storage from Georgia in a 26 ft. U Haul and a loaded down pickup we were stressed and also relieved. To our dismay the storage unit was way to small. The move was all too stressful and I was ready to just breakdown, but I want to thank Barb from the bottom of my heart. She was the best! She provided us with different options and Barb was so understanding. I want to say she is in the best position at the front desk to help people. Thank you Barb
John was awesome in making sure the last available sized CC unit in the area was reserved for me after helping a friend move across states. My friend told me everything went smooth and was as advertised after they arrived. Rock on for good quality service. Very personable and helpful.
Great price excellent service. Highly recommended
Great Staff I can't say enough about them. I know your probably thinking it's just a storage unit. Well it's more than that for me. I was hospitalized Feb. 2020.at the start of the pandemic. All I can say is this storage facility has taken very good care of me and worked with me when I was down. Thank you to the staff at Polymer Dr. 🖤❤🖤
Friendly staff. Had a issue with my card. Barb helped me get my new card set up and I was in and out in less then 5 minutes. I've had my unit for a year now and no problems. Always clean in the walk ways and just the whole property
Awesome Customer Service
Tonya was so nice and answered all of our questions!! Was refreshing to see a smiling face!! I highly recommend this place!!
Lack of concern to me. Thank God I'm done with them
Went there spoke with Barb she was very helpful and efficient and courteous and kind. We really appreciate all her help and will tell our friends to family to use public storage for future references. Thanks Barb you are awesome keep up the good work 😊
Yes this is great storage place Tonya was so awesome at taking care of what I needed and explaining everything the process was a breeze excellent service and experience
I am highly disappointed in public storage and will never use them again in the future. I moved in after fleeing domestic violence last year since I was staying with family, I needed a place to put my extra stuff. Well I had moved in at a great rate. My unit was climate controlled. Or at least supposed to be... I would sweat to death on a hot day trying to sort my belongings... Then, the roll up door got damaged on the building and made it hard to move my things when I got my place. Then somehow some sort of nasty dirt stuff fell from the chicken wire ceiling on my things... It was gross. Then they went up $50 on my rent. They claimed they notified me by mail and email but I did not receive either. I contacted corporate and they were unwilling to do anything about it. So, Id stay away and keep your business with a local, small business than a corporation. :( I am just disgusted at this point.
Was a great and affordable place for storage until they went way up on their prices
I won two auctions online and went there to redeem unit. I think I'm going to like bidding on different units.
Very nice lady that helped me. She was very knowledgeable. Excellent experience....
Very friendly staff, Tonya helped me find the perfect storage unit for my needs. She was so friendly and easy going. She made everything a breeze. I love the location. Very conveniently located.
Easy to use and access. Friendly staff. Check-in and check-out were a breeze. Highly recommend!
Tonya was very helpful with questions about my account. Everyone is so nice and friendly. Thank you.
This place is somewhat disorganized. I call all day and no answer. I park and wait after the they open and no one is there. So paying is almost impossible in person. The staff was ok in the beginning, but after months of renting here they have become rude. " We can break whenever we'd like too" type mentality. 1he after opening someone is hardly ever there on the 1st through the 7th. Causing high late fee's. I am now having to load cards to pay online instead of paying omw to work as I do ALL of my bills. Things need to change.
Great place
Great customer service.
Very nice and fast service! Customer service is excellent Thank you!
Really enjoyed my experience at that store and the employee there were very friendly .
Typical storage center.
The property managers were polite and friendly, and the process was very streamlined and pleasant, easily one of the most straightforward social distancing and covid-19 processes I've encountered during the pandemic.
Just a review on Karen… Very professional very kind very knowledgeable super helpful she did an excellent job
Great customer service! And great prices for a good amount of space 👌
Great property! Exactly what I was looking for! Came in after searching all over town for a property that would accommodate a large moving van. This place is huge. Employees are very nice. Quick sign up process!
Very unhappy with this company. Rented a unit for my daughter until she could move into her new apartment. She only needed the unit for 2 months and removed her belongings 6 days into a new month. They do not prorate the rent, but instead charged me a full month for just six days of usage. Since I am not working at this time this is a severe hardship on me financially. I should have gone with Life Storage instead of Public, since Life storage prorates instead of ripping you off for unused storage time like Public does. Really doesn't even deserve the one star.
Too many rats running around
Excellent customer service. I live out of town but used this storage facility. My 1st day I Actually locked my keys in the truck. One of the ladies work in was kind enough to run home to get me a hanger so I can break into my own truck. Was a great experience and I would recommend the use of this facility to anyone
I had a good experience with my previous self-storage facility in North Chatt & the owners were very nice, but never have I been so impressed as I am with Pro Storage on Polymer Dr. The grounds are spotless, I couldn't even find a cigarette butt. What impressed me the most was the front office, Barbara specifically. It's hard to find someone in customer service who can combine a terrific sense of humor with sincere kindness and over-the-top service, but that's Barb to a tee. Public Storage is lucky to have Barbara and the staff that maintains such a great facility at 2212 Polymer Dr.
Danielle answered all my questions and was very sweet!!!
Friendly! Kaitlyn and Tonya were great!
I have both a unit and a space for a boat at the 2212 Polymer Drive facility in Chattanooga. I removed items from my boat and forgot to load them into my truck, leaving them on the ground. The next day I flew to Maine on a long business trip and I received a call from Danielle who works there. She told me that the items would be looked after until I returned. She was so helpful and polite but this is true for all the staff there. I feel they go above and beyond on a regular basis. I would recommend this facility for anyone.
Great service
Kaleb was awesome at getting me checked in and informed of everything going on with the payment process, as well as making sure I take precautions about storing my stuff. He offered me to get a moist protector and sofa cover based of his own experience and made the whole experience very pleasant and easy! Please use this storage.
I love this location. Both Katelyn and Barb are fantastic. Excellent customer service. So polite and helpful. Definitely go see them if you are in need of a storage unit.
Made reservations for a unit on a Sunday evening and went in Monday morning and was told that unit had just been rented and they had no more that size. I was told first come first serve. They did not have the good business sense to at lest call and let me know. So why do a reservations. This is not good business. Wow, they sent me a email saying they have been trying to get a hold of me. I just left no more than fifteen minutes ago. Only time I talk to them was Sunday, the day I made reservations. Wow
Caleb was awesome finding the right storage. Even helped me out with the auctions.
Tonya and Lynn were both very friendly. Tonya gave very detailed and helpful information and helped me pick the best size unit for my items! Would highly recommend them!
Tonya is a great representative for this company. She was very nice and knowledgeable about tyenuniys and process.
Mrs.lynn is the best in the world helped me more ways than one. lynn has heart cares for her customers. Haven't seen so much help and concern from a stranger in a long while ,she truly deserves employee of the year! I truly mean that all the people from this facility definitely deserve recognition. I will always go back to this location and for Mrs. Lynn thank you for being a lady that cares and still has so much ❤️ and love for her customers. You truly are awesome and the best I've seen in a long while ,so thank you !
Great customer service by Kaleb.
I always use Public Storage for my Storage needs. Nathan at the Polymer Ave Location provides great customer service and goes out of his way to be very helpful. They are a step above the other storage companies.
Very friendly. Very helpful and informative. A great place to store your stuff. Excellent location. Talk to Lynn. She is very efficient and confident. I am very satisfied with the rental and service. You will be too.
Kaleb was the bomb.com
Caleb was very professional & kind! Outstanding service for a 1st timer !
Nathan at the Polymer Drive location was extremely helpful and had a very pleasant attitude. I well definitely recommend this location to my friends.
Sheri and Caleb were very helpful and professional.
Kim did an excellent job! She was so kinda and you can tell she loves her job. She takes pride in her work! Everyone needs a Kim as an employee! Public Storage is lucky to have such a great employee like her.
Came into the office Kim greeted me with a smile very friendly recommend her to anyone she was amazing
They are friendly and courteous and it's a great place to rent a storage unit at
Tonya gave me excellent service and very professional and knowledgeable. And very beautiful as well. 😊
Sheriff was very amazing. She was sweet and always cracking jokes. Happy to have chosen this storage place.
Tory, was a superb representative of Public Storage. She was a rockstar getting my company set up in a new storage unit! We will definitely be coming back again and again! Looking forward to future business here!
Kim was very professional and well detailed on telling me about the storage that they have. Well done Kim
Ms Kim from public storage is so awesome thank you for all your help
Nathan Made this process an easy and smooth, gave me great recommendations I’ll always be a returning customer! Thanks guys
Beth was great. I got a 10 x 30 unit that was perfect for my needs at a low monthly rate
My experience with Public Storage was pleasant. I wasn't feeling well and Beth made my experience so much better. She was awesome!
Beth goes the extra mile for her customers, and is very detail oriented. Very pleasant experience renting our unit.
Marlana was awesome at helping me get a storage unit for my boat .
Upon my arrival at Public storage I was greeted by Miranda, she was very helpful and answered every question I asked with professional knowledge I highly recommend her. I give her five stars. Thanks again Miranda
I accidentally locked my keys in my unit. I was stuck! Tonya was able to call her manager and get the probably solved quickly. Thanks!!
Very efficient,prompt and clean. Thanks Miranda.
Kim was great
How do I pay my bill online
Very good
I really appreciate Miranda, she has great customer service and helps you get your discounts!
I felt some of the staff was a bit unprofessional and would like to see more respect given to those maybe even more approachable and informational. I would expect such type of behavior from children but not from grown adults
Reall friendly people with great service from Marlana
I had a great experience with Marlana, she is very sweet and help me pick a unit that was great for my needs.
Great place, clean and well lit! Miranda is always a pleasure to do business with. Highly recommended!
Clean and climate controlled. They have a great cart to help with moving stuff in and out.
Miranda and Michelle is the best. I recommend anyone here, they really work with you and treat you like family. Thank you guys so much! Sincerely Montarius
My rep Myranda has been amazing and extremely helpful with any and all questions
OTR truck driver here. Rented a unit a couple of months ago and returned to water damage and roaches. Not happy at all.
Just want to take the time to give a HUGE S/O to Miranda and the team over at Public Storage on Polymer Dr (Chattanooga, TN). This team, led by Miranda, still operates with great people/customer service skills. Miranda does her very best to make sure you are happy as a customer and that what you're wanting as a customer is suitable for you, your family and your situation. Very nice, friendly people at this establishment and they are highly recommended by me. Much Love This Way!!
Excellent service from start to finish
Miranda is AMAZING!!! She always has a smile on her face, and with her personality you will leave with a smile on your face too!!!!! Miranda knows what she is doing and can answer any question you could have. The property is clean and in a great location.
I came in today and Michelle and Miranda were very helpful and friendly. Thanks for the help !
Michelle & Miranda were great. They made my move in wonderful! They are very knowledgeable & customer service was great. The property and office was clean as well.
Very accommodating and seamless 1st time check in
They have increased their rates $$$ & limited access to the gate to 8:30 am to 6pm.That is not reasonable for someone needing to access their Rv or boat in storage.
Mianda is excellent and i enjoyed my experience with her. She is awesome and i highly recommend this location clean and has Great Service!
I stored my things at the location! The Iadies there to care of me so well! The customer service was great and I will refer the location in Chattanooga to anyone!!!!
Miranda was who I delt with and she made my day. She was the best help I've had dealing with this company she made everything so easy for me. It stressful enough but she just made everything so stress free and I thank you. Great place to deal with would recommend to anyone!!!!
Had a great experience. A lady who works there named Miranda gave me great service. I'm definitely recommending my family and friends there!
I luv this location, Mrs. Lynn was very courteous and respectful and also very helpful. I loved the help and time Mrs. Lynn gave me and would recommend this location to anyone who needs assistance with storage, these women will be happy to assist you with your needs!😀
Michelle and Amber were awesome ! They made my rental experience great. I highly recommend them.
The service i recieved was great. The storage place looks great and decent prices. The guy who assisted us did great at explain rules and regulation of the storage. And the lady who worked with him was very sweet and helpful as well.
Awesome experience! Brook and Amanda were great, I came in Sunday afternoon to rent a place to store the hardtop for my Wrangler for the summer and they went above and beyond to help, they helped me take the top off my vehicle and store it in the unit. I appreciate their help so much, so nice and courteous!
Great service!!! Lynn was very nice! 👍🏽 Very friendly people.
Miranda and Graham are wonderful... very nice and helpful! I will definitely refer anyone to them!
April and Miranda amd Graham were very professional and had awesome customer service. Will recommend others....
Miranda and Graham were amazing. Very helpful and knowledgeable! Thank you for making this rental easy!!
Great friendly service. Will recommend to everyone!!
Miranda is the best! Always friendly and very nice!
Scott was fabulous to work with today. If any body needs a storage building I would strongly recommend going and seeing him.
Come and see Miranda and Scott. They are awesome and help in any way they can.
Scott and Miranda were so helpful and took me through the rental process with a breeze! Glad to be renting from here!
Barb and Scott ...Barb is an awesome person need more like her she made it so easy to rent from
Scott was amazing today on helping me with my storage!!
Safe and clean place to store your items! Staff is friendly.
Nice facility
April, Miranda, Scott.. Easy going, A1 customer service. Property is always clean. Very knowledgeable management. Out going and willing to help.
Scott was very helpful and served me well.
Great service
Scott Hamilton was great to work with.!!!
This place did a great job at getting my public storage set up! Miranda has great customer service, so i recommend going here!
Very polite and helpful
She was very helpful and friendly she knows what she's talking about. .
I was taken care of today by Scott at Public Storage. I had so many places to be and his excellent service and efficient work ethic had me in and out to be on time for my errands.
Kimberly and Scott are on top of there game at this property. They excel in customer service and customer satisfaction.
Scott was a pleasure to work with! We were in and out within 30 minutes of arriving. Great team and very knowledgeable!
I went into the office to pay my bill April, Scott, an Miranda are just the nicest people. They were very busy but took each person an made all of us feel important. Thankyou
maranda was awsome
I've been treated very good and kind to me on whatever I need April Mirada Scott the lot was clean and so was the unit
When this was Jepco it was a great place to rent storage but sin Public Storage took over it has been constant increases in price, then they tell us we have to move due to them tearing down our storage unit then they won’t rebate the next Month’s rent even though they made us move. No customer service and greedy
Shannon and Scott where very helpful and professional. Will be doing business with them again in future.
Scott was super helpful!!
Great job Pepper and Scott. Thanks for helping me
Kamiko, Miranda, Pepper, and Scott were Awesome
Scott was polit and very helpful
April and Miranda helped so much. They were really kind and professional
This place has a great group of people great costumer service and very friendly
April and Miranda were very helpful, very lively and made sure I had everything I needed with an enthusiastic smile.
Miranda was so helpful! I was already stressed enough about moving. She was very knowledgeable about the units she showed and made a great impression.
Great people
Went there on Thursday of last week Miranda was very quick and she knows her business. I was very please with the out come of the service I received
Good place to store your things and household items
Annoying employees
Very knowledgeable of storaging and can answer any question. Not time consuming Miranda can get you in and out. You will be very satisfied.
I have had units broken into at one location. The rent is really high, and seems to get increased every 6 months.
Katie was very friendly and sweet! I will recommend Public Storage to all my family & friends
Great employees. . Sherry and Miranda
Lola very nice
Julius and Katie very helpful, very truthful! I'm glad I stopped by!!
Barb and April are one of the friendliest and helpful people I've come across in a long time. I wish all customer service was as helpful. Thank you for that. Made my day.
NS Ptofessial Intervirwfof a rental with Julius and april
Miranda and Lola were very helpful and polite and informative in my rental process. I needed a help with boosting, and they were really generous in helping me with too. I highly recommend Public Storage on Polymer Dr as Miranda and Lola made me feel welcomed when I walked through the door.
I would recommend anyone to use this storage company.. ask for Miranda to help with ur needs. She was great at anaswering all of our questions and makes sure we felt secure in leaving our things with this company! Could not have asked for a better employee to help us! Thanks a agian!
April and barb are amazing they really did a lot to help us and they have great personalities for this business
Very friendly and helpful also extremely polite curteous .
Rats in my unit and the staff acts like they are better than everyone else
Charlie and Miranda were very helpful
They are awesome and fast
This storage facility is truly awesome! There employees are friendly and make u feel at home when talking with them. Miranda and Amanda were soon beyond helpfully with all of my questions and concerns! I would recommend them a 1000%
Miranda is the greatest. She is very kind and helpful. And was extremely professional and knowledgeable. Definitely recommend doing business with her.
Worst place to rent from
April and Amber were very helpful. Great facility and people.
Excellent customer service from the two ladies here, sweet lips Amber and smell good Miranda
Great Customer service end clean facility
April made the whole process simple and easy. Good Job!
Stacy and Charlie were really awsome! They helped with all of my questions about the storage units and pricing. When I decide to rent I will be sure to look out for these two storage pros.
Amber and Kristen are the best employees in the world !!!!!!! If you ever want to get any storage come to them they got your back feel like real family !!!!!!! Turn up one time
Awesome service from Amber and Crista ...definitely will be back !!
Miranda and Amber are top notch! I have been here for six months and haven't had a single problem. I always get great customer service when I go into office!
Miranda was very nice and helpful.
Great and friendly. April was really helpful.
Great experience with Dan and April (She is one hell of a salesperson).
Dan and April were excellent! Great people and fun environment by far the best workers ever!!
April is great and wonderful. Explained everything to me that I would need to know.. Love this place!
Hey MS. April is a great person is good to me she got all my storage slef together she so sweet thanks a lot
Amber and Miranda are lovely (thanks ladies!). Secure and well-maintained property. Two downsides I've noticed so far: Lack of mirrors on the edges of the buildings makes driving through the property a little nerve wracking, since you can't see what's coming. Also the way the land is, the pavement is not even and it's easy to potentially bottom out your car if you drive just a shade out of the exact center between buildings. The few comments left on Google reviews about rats on the property also make me a bit nervous, but time will tell! Overall, good place so far.
Full of RATS
Stopped by Public Storage on Polymer dr. Today to rent a large covered space to park my new school Bus. Had a great experience with Miranda there. Very knowledgeable and prompt with getting me a covered, secure spot in the motor home area. We took a tour of the space and it was spacious and very clean. It will be easy to locate in the line up of motor homes, mine will be the only yellow one there.
April is a good candidate ...she had great costumer service
The staff at the Polymer drive location are always very friendly, professional and extremely helpful. I would recommend them to anyone.. you guys are awesome!!! See ya next time.
I used their service, the price is a little high.
Kyle was GREAT!!!! He was very helpful and a pleasure to set up my storage with!!!! At 22 Polymer Dr. Chattanooga Tn.
Ms April was very pleasant and very helpful in helping me rent my unit with Public Storage Great employee 😊
Amber and Aprll were Awesome !
My wife and I had to move out of our apartment at a moment's notice and needed a storage unit ASAP. I set up a reservation with Public Storage over the phone and went to the property 30 minutes after I called. Miranda helped me determine the best unit for our needs, AND I got it half off because of their summer sale! Miranda explained the renting process, provided great advice and tips for storage, and was an all-around great person to deal with. The facility itself is very well-maintained, clean, organized, and extremely accessible. I love the location, the service, and the people here. I highly recommend this location to anyone!
April was very nice and helpful with my storage unit. She answered all my questions about my unit. I will give April 10 stars if I could she's a keeper
I came in to get information about a rental and Miranda was super friendly and informative to help me make my decision, definitely will use this facility for my stuff.
Public storage purchased this facility about 6 months ago. (1) They took away the garbage can so we can't even get rid of household trash. (They Left garbage out for 30 days after they took over) (2) they stop cleaning up rat poop. (3) Grass grows almost knee high before they now. (4) The attitude of new management is they could care less about anything that you think and the customer service is ever worse (5) I know some people that have $200,000 plus RVs and boats parked there and they leave the electric gate open and don't advice you when so you can take precautions to protect your personal property and when you finally figure out on your own gate open they say we don't have any idea when it will be fixed and this place is not located in a safe area (6) raised our rent 22% In conclusion my advice is go somewhere else to park or store your stuff because all these people care about is your $$$$
Great!!!
Great!! Excellent Service!Thanks to April.
Maranda did a great job meeting expectations
Their signs for $1 for the first month is misleading. They will tell you its only for one but the website nor the sign states that!
Great experience so far. Miranda called to verify my appointment, which served as a great reminder. Best rates around and extremely inexpensive insurance!
Fast and friendly service!!! Miranda called me ahead of time to my move in date to set up an appointment. She was very friendly and she was flexible and accommodating to a change in my schedule when I was not able to make my original appointment time. She was alao able to answer all my questions.