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Address

9896 Charlotte Hwy
Fort Mill, SC 29707

Phone

803-746-0852

803-746-0852

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

803-746-0852

803-746-0852

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 26/mo $32
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 44/mo $55
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    5'x10'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 46/mo $57
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 59/mo $74
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 83/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 83/mo $104
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 83/mo $103
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 98/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 98/mo $123
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 111/mo $139
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x40'
    Online only price
    $ 123/mo
    Online only price
    50% off first month rent
    Parking 10'x40'
    • Uncovered parking
    $ 123/mo $154
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 155/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 155/mo $193
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 170/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 170/mo $213
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 212/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 212/mo $264
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Fort Mill Storage Units On U.S. Route 521

Public Storage in Fort Mill provides self storage rentals and great customer service in a convenient location, just across the North Carolina-South Carolina border on the east side of the Charlotte Highway.
A short drive from I-485, I-77 or the Fort Mill Highway, this property is open 7 days a week and the rental office sells moving supplies for customer convenience.
Roughly four miles east of the Anne Springs Close Greenway, a 5x10 storage unit at this location is the perfect place to store hiking and biking equipment, equestrian gear, as well as fishing equipment and camping essentials for easy access year-round.
Harrisburg Elementary School families can use a 10x10 storage unit to clean out a cluttered garage or empty out a spare bedroom that's been acting as its own storage space.
Folks in Marvin or Weddington who are getting ready for a big move and need somewhere to keep the family's belongings during the transition can grab a 10x30 storage unit to hold boxes, crates, furniture and appliances with plenty of storage space to spare.
A wide range of sizes of indoor storage units, outdoor storage units and climate controlled storage units provide plenty of options for customers looking for cheap self storage on the east side of Fort Mill.
Plus, rental parking spaces and enclosed units provide different vehicle storage options for cars, trucks, boats or RVs.
Public Storage takes great pride in serving the Fort Mill community and surrounding areas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 258)

September 13, 2023
Google Public Storage Erin Zitelli-Davis
Jason in the office is awesome. So helpful and kind and patient!
September 10, 2023
Google Public Storage B B
Just reserved a 10×10 no less than 15min ago... after submitting my card info (through the website as directed) the reservation was taken. No warning nor explanation told. Just that the space was no longer available. No others options to assist. Thanks for nothing Public Storage in India Land/Fort Mill Hwy.
August 30, 2023
Google Public Storage Julia Chappell
The gentleman who assigned my storage unit was such a sweetheart. He was very accommodating for me and really eased my worries about moving out of state and having to leave most of my belongings there. Definitely would recommend! Very happy with the service and his great attitude.
August 30, 2023
Google Public Storage Julia Hutchison
The gentleman who assigned my storage unit was such a sweetheart. He was very accommodating for me and really eased my worries about moving out of state and having to leave most of my belongings there. Definitely would recommend! Very happy with the service and his great attitude.
August 5, 2023
Google Public Storage The Subes
Expensive but needed. The gate was stuck wide open- I don’t know if they did that on purpose to make it easier to get in and out of there. I just hope it is closed while there is no one in the office!
July 27, 2023
Google Public Storage Stephen Hager
I had a space there for a little over a year and Crystal there who ran the place was very helpful. Very clean and secure.
July 25, 2023
Google Public Storage Michael Iliff
Great service, great personalities and so helpful! Crystal is the best!
July 25, 2023
Google Public Storage elfrida marrero
Crystal and Jason has been so kind. They are very professional. Highly recommend this facility.
July 25, 2023
Google Public Storage jesus marrero
Came to this facility to look at a few spaces. Crystal and Jason were so kind to show us a few units. They are very knowledgeable about the facility. They were very kind. Highly recommend this facility.
July 23, 2023
Google Public Storage Layton Spiers
Very friendly customer service by Crystal and Jason
July 22, 2023
Google Public Storage Kasandra Berrios
Crystal and Jason are actually the coolest people in the world! Great communication, super friendly, flexible, and knowledgeable. They made my storage renting experience the easiest, breeziest ever. That means a lot considering the cluster of stress my whole move / transition has been. Definitely a 5 star experience!
July 20, 2023
Google Public Storage Alexandre Albignente
I came to this property and met the PAM Crystal. She was so nice. I had questions about the property and she answered all my questions. I highly recommend this facility. Thank you Crystal for all your help
July 18, 2023
Google Public Storage shirley orton
Crystal was very friendly and knowledgeable.She asked pertinent questions to get us in the right size unit. Thanks! Units very clean as well. Thanks Crystal
July 18, 2023
Google Public Storage Jeremy Lacey
Crystal has been wonderful. She is trying so hard to keep this facility so clean. It looks great. She has been wonderful
July 18, 2023
Google Public Storage koffie
Ever since I have been dealing with the property management Crystal she has been such a big help. She is certainly patient and kind. She cares about her customers and her job. If you need help for any reason ask for Crystal. She got you.
July 15, 2023
Google Public Storage Hustin Speakman
Crystal is absolutely amazing and made the process quick and easy!!!!
July 14, 2023
Google Public Storage Steven Roth
Crystal was delightful and very helpful!
July 14, 2023
Google Public Storage llyw NicSidhe
Very safe location, very friendly. Crystal and Jason were very helpful.
July 5, 2023
Google Public Storage Roman Espada
Nobody showed up to work, ended up missing my reservation at this location. 9896
July 1, 2023
Google Public Storage Kyle Gunter
CRYSTAL was absolutely fantastic! It was 95 degrees outside and she stood in the heat helping us set up rentals on the app. Would highly recommend speaking with her when visiting the location. Knowledge and friendliness was too notch.
July 1, 2023
Google Public Storage ashley jones
Crystal was the best! She is so helpful!
June 22, 2023
Google Public Storage Dr Nuke
Crystal was amazing she helped us with anything we needed I actually managed to get a bad cut on finger and she helped with first aid. anyone looking for a good storage unit should consider public storage. great place and people
June 5, 2023
Google Public Storage Satina Jones
crystal & Pat. Has giving me great customer service anytime I’ve come in, always a smile on their face and it’s always a pleasure.
June 1, 2023
Google Public Storage Carolyn Seaton
Great experience! Crystal, the manager, helped me choose a unit that was best for my needs. She walked me around the property until we found one that worked best with my physical limitations, answered my many questions with kindness and offered solutions to my concerns. She helped me deal with the paperwork line by line until everything was in order. Crystal helped me download the Public Storage app onto my phone to make gate access easier and explained different ways to pay the bills. As a Senior, I appreciated her patience and helpfulness. She made the whole process easy!
May 27, 2023
Google Public Storage Shaun Rey
Crystal and Pat did an absolutely wonderful job assisting me! They were VERY knowledgeable, asked all the right questions, and were very thorough. They answered all of my questions as well. So happy to be doing business with Public Storage because of them!
May 24, 2023
Google Public Storage David Parks
Jennifer was very patient and helpful. Made my day easier.
May 11, 2023
Google Public Storage Spencer Reuter
They don’t prorate the last month. It’s in the contract you sign but it is miss leading when you use the app to set a checkout day. They say you could be fined if not out but how when you’re paying for the unit until the end of the month anyway? Just keep the lock on until the end. You’re paying for it until the end of the month either way. No one ever seems to be around in the office
April 22, 2023
Google Public Storage Brandon Belue
Raven was fantastic and very helpful!
April 17, 2023
Google Public Storage Matthew Cardinal
Jennifer is the best. Very informative, helpful and a very kind soul. Thank you for your help.
January 14, 2023
Google Public Storage Jesse Derrick S. Thomasson
Jennifer is nice, very informative. She knows her facts and very trustworthy. She's very serious about her job. She is why we have kept our things here for 6 years.
January 10, 2023
Google Public Storage Michael Neuman
The manager at this location is HORRIBLE her name is Jennifer she will not help and is VERY rude. Complaint filed with the district manager, good luck getting any help from her...
January 6, 2023
Google Public Storage Drew Purcell
Rates are rather high now even after storing for over a year they constantly increase.
November 2, 2022
Google Public Storage TexasPete.21
Always easy doing business. getting in and out is a breeze with the app. Great rates and climate control too! Safe and secure property and nice staff. Linda has been very helpful in assisting me as well with any questions. Thanks! Update November 2022, the new property Manager Miranda has gone above and beyond to make sure I am well accommodated for and also does well to be able to get in touch with 10/10 !
October 27, 2022
Google Public Storage Linda Faulkner
Miranda was very helpful and showing everything and answering all my question!!
October 10, 2022
Google Public Storage Tim Roche
Great experience renting from Public Storage. The process was simple and quick. Raven was friendly and answered all my questions. Thanks!
September 20, 2022
Google Public Storage Mike Martin
Crystal was super helpful in getting the right unit secured for us. Convenient location for us, very clean, and easy to access. Would not hesitate to recommend this location to anyone.
September 13, 2022
Google Public Storage Axa Axa
Storage units are significantly smaller than advertised. They are run down, dirty. Layout is poor. Go somewhere else.
August 25, 2022
Google Public Storage Jenny Brown
There was a mixup with my original reservation when I arrived with my moving truck. Per the reservation on the phone with central public storage, I was supposed to have climate controlled roll door and instead it was a regular door - not acceptable for my movers. In addition, on the phone they said it would fit 5 rooms and was too small. Linda provided great service at the 9896 charlotte hw fort mill location and got me into another unit, not climate controlled but I was in a bind and she did her best to accommodate me!
August 10, 2022
Google Public Storage Cedrostar1000 Southside CJ
Linda was awesome made my experience great thanks for your help
August 5, 2022
Google Public Storage Tiffany Welch
We rented a unit recently. The customer service was amazing. Very professional and friendly.
July 22, 2022
Google Public Storage Mike Ogilvie
Linda was very courteous and accommodating during my move out on 7/19/22. I will use Public Storage for my future storage needs.
July 14, 2022
Google Public Storage Talia Cleaves
Linda was so helpful and such a pleasure! Thank you for helping make our move to NC easier.
July 14, 2022
Google Public Storage Xiaojing Yang
Linda went out of her way to help find a storage for my car. Great customer service
June 16, 2022
Google Public Storage Allison Shifflett
Linda was great! She walked me through the start up process and made sure I got a discount for being a first time customer!!
June 9, 2022
Google Public Storage Christine Ohner
June 2, 2022
Google Public Storage Michael Young
Linda was the best she was very helpfully. She gave excellent customer service. She very knowledgeable and does go above and beyond to make sure all your questions and answered. Will be renting for sure. Thanks for making the process super easy.
June 2, 2022
Google Public Storage Stephanie Thompson
Linda was amazing we were a few mins late and she helped me with what I needed!
June 2, 2022
Google Public Storage Brent Cureton
Linda was a great help! She got me setup with an ever better unit than I originally planned for a great price.
June 2, 2022
Google Public Storage Juan Sarmiento
Linda did a great service and was very helpful
June 2, 2022
Google Public Storage Peter Newton
Always easy doing business. getting in and out is a breeze with the app. Great rates and climate control too! Safe and secure property and nice staff. Linda has been very helpful in assisting me as well with any questions. Thanks!
May 26, 2022
Google Public Storage James Mahaffey
Excellent friendly customer service. Linda helped me find exactly what I need
May 20, 2022
Google Public Storage Brian Smith
Great storage place. Anna is a great customer service rep.
April 20, 2022
Google Public Storage Jorge Loor
Safe, quick, and easy. Talk to Crystal she is so nice and helpful.
April 16, 2022
Google Public Storage Jamarious Sellers
Anna was a great help. We told her the amount of stuff we were putting inside of the storage and she was able to provide us with the perfect size storage! Definitely recommend going to see her.
April 14, 2022
Google Public Storage Nathan Rockwell
Awesome service from Linda! Thanks for all your help!
April 14, 2022
Google Public Storage Tina Booker
Linda was amazing!!! She was closing and allowed me to see the unit
April 3, 2022
Google Public Storage Jammie Kelly
Linda is so nice and very knowledgeable and helpful! Would highly recommend Public Storage
April 3, 2022
Google Public Storage Emily Wexler
Linda was very helpful for a first time storage unit user. Very helpful and a great space!
April 3, 2022
Google Public Storage Pamela & Michael Quinn
Friendly. Great customer service!
March 17, 2022
Google Public Storage Ritchie Spelman
Anna was amazing today, she went out of her way to help us get our storage unit today and really helped with our anxiety, Thank you so so much
March 1, 2022
Google Public Storage Alison Staton
Amazing Amazing Amazing
February 17, 2022
Google Public Storage Hunter Henry
Anna was fantastic. Very helpful.
February 7, 2022
Google Public Storage Rich David
February 3, 2022
Google Public Storage Laura Core
Linda was very helpful and patient showing me several units to fit my storage needs.
January 31, 2022
Google Public Storage Bill Hilkert
Monday, 1/31/2022 Today, I rented a storage unit at Indianland, SC. I was assisted by Anna. She was very professional in providing me with excellent customer service last Saturday, and today. THANK YOU, ANNA!
January 31, 2022
Google Public Storage Jamie McGrath
Anna was excellent! Quick and easy process! She was Friendly and kind.
January 29, 2022
Google Public Storage Marc Warner
I had the opportunity to work with Anna this week as I was unloading my unit. She was fantastic to work with- pleasant, courteous, responsible. She’s a wonderful person. Well done Anna
January 26, 2022
Google Public Storage No Name
Linda was very kind and helpful! A++++service!
December 10, 2021
Google Public Storage Michelle C
Wonderful customer service and convenience of an app to make it contactless.
December 10, 2021
Google Public Storage Valerie Altman
Jennifer was so sweet n helpful. After a long hard day at work and have to move stuff… ugh. But Jennifer really made it all fast and simple. She set me up on the app too! She really was amazing!! Now i am excited instead of tired! Let’s get this started!!!
November 20, 2021
Google Public Storage Joseph Creel
Good experience. Anna was very helpful!
November 6, 2021
Google Public Storage Lisa Smith
Very easy to secure a storage unit. Jennifer was professional, friendly and made it all go very smooth.
August 12, 2021
Google Public Storage David Bohannon
Linda was the BEST! Helped me secure a spot for our RV. She was very courteous and patient. Went out of her way to help.
July 21, 2021
Google Public Storage Terria C
July 21, 2021
Google Public Storage LJ
Jennifer was a sweetie♥️
July 8, 2021
Google Public Storage Valarie Hill
I feel like my belongings will be safe here, thank you.
June 2, 2021
Google Public Storage joel lowery
Awesome customer service. Crystal was on hand to help out on a last minute storage need and provided exceptional service and help. She is an excellent example of the greatly lacking customer service throughout Corporate America!
May 25, 2021
Google Public Storage Beka Spake
Great experience! Jen helped us get everything set up and ready to go and was so sweet. Update: With everything that has gone on with Covid, thankfully our experiences with Public Storage have shown heightened priority for our safety and Jen's been as wonderful as ever.
May 25, 2021
Google Public Storage Nestor and Melissa Cisneros
The App makes everything easier. I love it.
March 25, 2021
Google Public Storage Jesse Derrick Thomasson
I went by my storage unit tonight and used the app to open the gate. As it was raining a little at the time, it was nice to not have to roll down the window and get the interior wet to put my code in. The aisle was well lit and I was able to drop off what I needed to and be in and out quickly.
March 11, 2021
Google Public Storage Dustin Spencer
Horrible. Shady place. They charged me 3 times and threatened to lock my unit because it didn’t show up in their computer even when I could show where it was charged to my credit card statement. I got my stuff out and they did refund them over charges eventually but it was a huge hassle while in the middle of a move.
January 30, 2021
Google Public Storage Brandon Terry
Great customer service!! Very friendly environment
October 5, 2020
Google Public Storage Deborah Porter
Easy set up on internet, paid and had my code to enter emailed within no time.
August 21, 2020
Google Public Storage SAMUEL CHUN
Always a pleasure storing here. Neat, clean and always professional. Public storage better keep the employee here because great and respectable people are hard to find. Especially during these times.
August 15, 2020
Google Public Storage Christine Clark
We moved our trailer to a newer and better facility. They were going to cancel our contract over an administrative typo in the contract after being a customer for three years.
June 28, 2020
Google Public Storage justin case
June 7, 2020
Google Public Storage Tamra cameron
March 13, 2020
Google Public Storage Bob Beckham
Jennifer was helpful
March 2, 2020
Google Public Storage J Crockett
February 20, 2020
Google Public Storage Chris Hogan
February 10, 2020
Google Public Storage barb lw
Ms. Jennifer was very nice when I made my payment
January 21, 2020
Google Public Storage Carissa Grogan
Jennifer is really great! Very helpful in keeping me informed about my unit and wonderful costumer service... super thankful for her!! (I believe she is the manager at this location)
January 9, 2020
Google Public Storage Rodney Fetters
The two very nice ladies made my experience very smooth and easy. I even got a discount for opening the account and filling out the application online. Hard to beat great service and a discount too.
December 13, 2019
Google Public Storage Anderson Cisneros
The lady at the desk is very kind and helpful every time I stop in to pay
November 26, 2019
Google Public Storage J Ponitz
November 12, 2019
Google Public Storage kim strassner
It was very good
October 27, 2019
Google Public Storage Adrianna Spears
I received excellent customer service from a young lady named Shanaya Williams at the Fort Mill location store #08634! Thank you!
October 26, 2019
Google Public Storage Ethan Mayo
I am a regular renter of public storage units because of their cost to benefits ratio provides you with the "Best Bang for your Buck". Benefits may include discounts on the first month's rent (for example, $1 for the 1st month's rent or a percentage discount on rents under certain conditions and very generous prices compared to other companies that provide similar services). In addition to these discounts, they will prorate your first month's rent depending on which day you moved in to your reserved storage unit. For example, you can move in on the 20th of the month, which may have you believe that you would still be charged the full monthly rate. Instead, they prorate it for the days remaining, and charge based on the remainder. Additionally, they also offer supplies such as boxes and other storage/moving related items for purchase at the location from which you are renting your unit. The aforementioned conveniences combined with a website that is well designed for the user's experience makes it much easier to pay bills and manage an online account. It is easy to understand how to manage your unit(s), reservation(s), billing options, profile details, as well as, moving units within the same location should you require a different size or type of unit. The check-out process is even simpler (no reservation required, just remove the lock from your unit, keep it for next time, and notify your intent to vacate your unit to the location store manager. If it's in the shape it was in upon first inspection of the unit then you don't even need to be present.). This company is almost always the best deal in town so definitely check out their location listings and review available units. You will find that pricing is often surprisingly low. They do have a limit on the value of items ($5000) which is in your best interest since you are never guaranteed that your unit will not be be broken into. You are required to either elect to use the insurance policy they provide or cover it under your own personal policy. Finally, the contract is month to month so as long as you don't have a payment scheduled for the 1st of the month following the month in which you vacated, you do not have to do anything further. The one exception to this rule is of you have autopay enabled. Just ensure that you have autopay off at least one month in advance because it takes their autopay a full month to begin. In my opinion, it is easier to remember to manually pay your payments on time. TLDR: If you are seeking a reasonable quality storage unit at a generous price that's month to month with friendly employees ready to assist you with any questions or concerns, this is the place you want.
September 30, 2019
Google Public Storage 2fly 4July
I visit many PS facilities whilst traveling for work. Good customer service is consistent and security is always on point.
September 30, 2019
Google Public Storage Lola Johnson
Jennifer provided me with excellent customer service. She seems pretty knowledgeable. Clean and Secure facility. Gated. Uses your own code. The number is kinda long but I guess that’s a good thing.
September 4, 2019
Google Public Storage butch friedman
The property was clean and well kept. Jerrika was very friendly and helpful. Showed me the different size units to help me figure out my needs.
August 30, 2019
Google Public Storage A Google User
Great value. Competitive pricing, easy access to property, drive up units and public restrooms.
August 22, 2019
Google Public Storage Jason Clavey
Fast friendly service
August 20, 2019
Google Public Storage Janelle Peck
Jennifer was great, unit and spacious. Great rates as well
August 20, 2019
Google Public Storage Roosevelt Squirewell
July 30, 2019
Google Public Storage Sierra Champagne
Jennifer was able to explain my bill for me. She took her time and provided me with really good customer service. Thanks Jennifer
July 27, 2019
Google Public Storage SNJ Movers
We have helped several customers move into this storage facility and are always impressed with how clean the property is. The manger on duty that day was also very nice and let us know where we could turn around in the truck we had so that it would be very convenient. We have recommended this facility to our customers who are looking for where to get started.
July 8, 2019
Google Public Storage Dion Young
July 1, 2019
Google Public Storage Rick Hayman
The office looks great
June 30, 2019
Google Public Storage Sam Adams
Jennifer have great customer service and she was very knowledgeable.
June 25, 2019
Google Public Storage Anna Smith
Jennifer was super nice and helpful!
June 25, 2019
Google Public Storage Jordan Jordan
Highly recommended. Great facility and customer service.
June 25, 2019
Google Public Storage Buster Rymes
Jennifer was extremely helpful. My wife stopped in to see what packing supplies were available. She gave great information and was very knowledgeable. They had a good variety of stuff. We are relocating to South Charlotte and this location is convenient for supplies.
May 23, 2019
Google Public Storage Sara Zack
Jennifer was lit! Very nice and knowledgeable!
May 20, 2019
Google Public Storage Kayte Foras
May 13, 2019
Google Public Storage Stephanie Thiem
Great Customer service and easy peasy.
May 7, 2019
Google Public Storage Jack Hickey
April 30, 2019
Google Public Storage Victoria Reeder
Everyone was really great and helpful with getting my unit and making all the changes I’ve had to make! Thank you!
April 27, 2019
Google Public Storage Carol Grant
Great customer service from Brittany. Storm came along and the power went out. I wasn’t able to make my payment but she was super friendly and apologetic.
April 27, 2019
Google Public Storage Liz Sinclair
Great customer service!
March 30, 2019
Google Public Storage Lavettra Smith
Great customer service very clean Property
February 27, 2019
Google Public Storage Charles Gray
Clean and secure. Great prices
February 27, 2019
Google Public Storage Suzi Q
Went in to make my payment. Didn’t know you have the option to pay at any location! Love it
February 25, 2019
Google Public Storage K Sweet
Super quick on checking in for my new unit at this public storage, Jennifer was very friendly and helpful. The unit works great for vehicle storage. Thanks again!
February 4, 2019
Google Public Storage Nicholas Estes
Competitive prices on their storage units, especially with their discounted online pricing. Definitely book online, it will save you money. The driving lanes between storage units can get a bit cramped if two vehicles are passing opposite directions, but as long as you're slow and careful it's doable. Climate control is temperature only, no humidity control available anywhere here. Will update review once we move out, but so far so good.
January 17, 2019
Google Public Storage Sharleen Brett
Jennifer made everything so efficient by calling me ahead of time and getting me scheduled. By the time we arrived, I felt like I already knew her! She was very warm and welcoming and made the check in process so easy. We are new to Fort Mill and thrilled that we discovered the right place to store our stuff until we get moved in!
January 12, 2019
Google Public Storage Mike Smith
Had an appointment with Jennifer today. She made things quick and easy.
January 12, 2019
Google Public Storage Courtney Marie
Good customer service!!
December 30, 2018
Google Public Storage Angela Benjes
December 20, 2018
Google Public Storage Oliver Green
Went in to make a payment. Jennifer was very helpful.
December 20, 2018
Google Public Storage Madison Grey
My man Josh was a great help. Very personable.
November 28, 2018
Google Public Storage Jaz L
Jennifer was a pleasure. Good customer service.
November 17, 2018
Google Public Storage Frank Hassan
Outstanding service from Jennifer today!
October 24, 2018
Google Public Storage Mindy Chapman
Good customer service
October 10, 2018
Google Public Storage Eric Worden
Excellent service. Stopped in to pay my bill.
September 11, 2018
Google Public Storage Margaret Mack
Jennifer was a GREAT HELP.....THANK SO MUCH FOR YOUR WELCOMING SMILE...IM LOOKING FORWARD TO DO BUSINESS WITH YOU...GOD BLESS
September 3, 2018
Google Public Storage Aner Dugalic
Received additional late fee that was never discussed with me. This is after confirming that they dont even have my correct contact info.
August 25, 2018
Google Public Storage Erin Jaus
Great customer service today from Jennifer. She's always super friendly.
August 25, 2018
Google Public Storage Chris Jacobs
Clean, safe. Secure. Customer service was good.
July 28, 2018
Google Public Storage Joshua Carpenter
Jennifer is great and help a lot
July 1, 2018
Google Public Storage Andrew Pearman
Jennifer was so helpful!! Public storage is the best!
June 6, 2018
Google Public Storage Hannah Koewing
The manager, Jennifer is such a lovely person! The facility is well maintained and my unit was very clean upon move in.
June 6, 2018
Google Public Storage Gary Rhodes
May 18, 2018
Google Public Storage Greg Cimato
Great service
May 17, 2018
Google Public Storage Ms. Jfr
May 6, 2018
Google Public Storage Tracey White
April 26, 2018
Google Public Storage Jamie Stack
Jennifer was great helping me get setup with my new rental!
April 15, 2018
Google Public Storage Amanda Morales
We received excellent customer service and rented a unit based on the level of service received.
March 27, 2018
Google Public Storage Caroline Hartsoe
The manager Jennifer is always pleasant when I come in to pay my bill. She always answers any questions in a timely manner. Property is well maintained.
March 24, 2018
Google Public Storage Siobhan Lovely
I've been renting here for almost a year and I am very pleased with the customer service. When I went in it was a very hard time and Jennifer listened. When I go back to pay my bill she always remembers me and asks how things are going. They are great.
February 22, 2018
Google Public Storage Calvin Teel
Great quick service. Jennifer was very helpful.
February 16, 2018
Google Public Storage Jace Larriuz
My grandmother down in South Carolina couldn't figure out how to pay her bill, so I called the location from Connecticut and spoke to a wonderfully polite girl named Cassie, she was incredibly helpful with the issue and positively exuberant. Really made me feel like my grandmother was using the right storage company.
February 8, 2018
Google Public Storage Edwin Whitney Ham
My name is Whitney and I had the best service at this location, the regional and district managers are amazing leaders to their employees. Thanks to everyone here.
January 22, 2018
Google Public Storage Legend coming Through (lucky)
January 19, 2018
Google Public Storage Tareka
The staff is awesome and always willing to go the extra mile. I really appreciate it ☺
January 16, 2018
Google Public Storage Valerie Cisneros
Jennifer is always so friendly and helpful!
January 10, 2018
Google Public Storage Ashlee Wheeler
Absolutely amazing management staff. They were all so helpful.
January 9, 2018
Public Storage Jean Mackey
What are prices to rent
December 15, 2017
Google Public Storage Lynnette Urbigkit
November 4, 2017
Google Public Storage Tiffany Outwater
Love it here Jennifer is such an amazing help and I love seeing her when I go pay my bill!!
September 17, 2017
Google Public Storage Bertha Perdosafpy
I received excellent customer service from a young lady name Jennifer. Highly recommended.
August 30, 2017
Google Public Storage Erica Griffin-Mungo
Staff is always helpful.
August 23, 2017
Google Public Storage Jennifer Thomassina
Brandy was so nice when I stopped by today! Thank you for your help!
July 14, 2017
Google Public Storage Pat patrick
April 28, 2017
Google Public Storage Helen Herbert
Violet was very professional and very courteous. The facility including our unit was very clean.
April 26, 2017
Google Public Storage Michael Biehl
The property is always clean and well maintained. Well lit at night. Property manager, Violet, is always professional, courteous and always available. She is continually patroling the facility to ensure a high level of security. Highly recommended.
April 23, 2017
Google Public Storage Katharin “Kat” Powers
April 21, 2017
Google Public Storage angela thompson
Violet was awesome great customer service
March 1, 2017
Google Public Storage julie crawford
Convenient for boxes. Great variety in stock. Violet was very helpful, asked questions about my move and showed me different options. I'll be back.
January 30, 2017
Google Public Storage Allan Flowers
January 29, 2017
Google Public Storage Megan Gilbertson
January 28, 2017
Google Public Storage Jessica McElroy
Violet is so amazing! She made the entire process so easy, is super organized and takes pride in keeping her property clean and tidy. She's a sweetheart!! So glad I chose this location for my storage needs!
January 24, 2017
Google Public Storage Mark lagatta
Great customer service, Clean Facility. Looks like they are having a lot of upgrades done to the property. Angie is always very nice and professional.
January 24, 2017
Google Public Storage Irvin Lugo
Jennifer was great. Good customer service.
January 24, 2017
Google Public Storage Donald Stewart
Jennifer provided excellent customer service. Explained everything clearly. She was very friendly.
December 19, 2016
Google Public Storage Mac Foster
Excellent customer service. Jennifer was very helpful. Great place to store my extra stuff.
November 14, 2016
Google Public Storage Melissa Simpson (MissaFits13)
Jennifer was very helpful.
October 31, 2016
Google Public Storage Rickie Madden
Excellent service, Wanda was extremely helpfull and informative, I would highly recommend this facility.
September 14, 2016
Google Public Storage Pauline Patterson
Violet was so helpful explaining things and showing me the proper space and how many boxes i would need to pack my belongings in. I came in on the 11th. Great service!! _Camille
August 9, 2016
Google Public Storage Tyler Anderson
July 30, 2016
Google Public Storage king James
I had the pleasure to meet Wanda and she was very sweet and very helpful during the process. Very nice and clean facility I would totally recommend them to everyone!! Great experience!!
June 20, 2016
Google Public Storage Jason Thompson
Stopped in and Kristy was very helpful! Great customer service! Appricate all the help Kristy!
June 15, 2016
Google Public Storage Carolyn Dickerson
Needed to get prices for spaces since we will be moving in July, Kristy was extremely helpful. We will be back at the end of the month to rent with her for sure.
May 23, 2016
Google Public Storage Xavier Myles
Kristy was wonderful. Thanks for all your help
May 10, 2016
Google Public Storage Richard Beese
1st time dealing with Public Storage and Kristy was great. Explained everything, answered questions and I was in and out in no time with all I needed. Great Job Kristy
May 8, 2016
Google Public Storage Kimberly Hinton
Kristy and Jon were awesome! Super helpful with our storage unit and all around great people to talk to and do business with! Thank you for making it a great experience!
April 30, 2016
Google Public Storage Vicki Hartman
Very friendly and accommodating. We moved from Michigan and didn't realize how much "stuff" we had! Facilities are clean and Kristy and Stacy are very helpful!!
April 21, 2016
Google Public Storage Ryan H
April 3, 2016
Google Public Storage Marlo Wilson
OMG.... LOVE Kristy. She was so helpful and stayed late on a Sunday to ensure we were taken care of and moved in. She was very patient with me and didn't get annoyed when I asked 20,000 questions. The unit i landed on is a 10x15. Perfect size for all of my things. Thank you, Kristy for all of your help!
April 2, 2016
Google Public Storage Jennifer Walker
Great location, easy process. Kristy really helped find us exactly what we needed.
March 28, 2016
Google Public Storage Dieidre McMahon
The site location manager's name is Kristy and is the most helpful person I have ever meet. She goes above and beyond to answer all questions and concerns as well as make suggestions that will help your storage needs. I'm a fist time Storage renter and I had no clue what was needed or what to expect in this upcoming process. She has made my experience painless and convenient which are two words you never relate to or hear associated with the Moving process. Hands down the best service experience and Hassel free process!
March 9, 2016
Google Public Storage Nora-Logan Duncan
Stopped in to buy packing supplies, Kristy and Alyssa helped me with everything! Very nice people!
February 17, 2016
Google Public Storage Kevin whiteside
Kristy & Alyssa provide great customer service to me. I needed a storage unit for my furniture and they were a great help. I got the right size unit I needed. I'm Happy I chose Public Storage.
February 13, 2016
Google Public Storage Keith Reinders
Kristy did a great job of getting me set up with the unit I needed. Very helpful and pleasant to deal with. The service was 5 star. Should have a better price for people who are storing for longer terms. E.G. 18 months or more. The prices are 4 star. A little high.
February 4, 2016
Google Public Storage kevin shaw
This place is horrible. Although the people that work in the office are somewhat pleasant. Customer service is the worst. We have had our belongings in a 10x20 unit since October and have been paying about 180 a month which included insurance. (supposedly). So we go to pick up or belongings and open the door and all was covered with mold and Mildew the whole unit just covered. Office said insurance was cancelled at the beginning of January. And was our responsibility to re up the insurance without any notice of the cancellation. This place is to expensive and just not good at all. If you want to waste your money just through all of your stuff in your back yard and throw a tarp over it. It's about the same.
January 27, 2016
Google Public Storage Pamela Hunter
I have rented at several Public Storage in North and South Carolina and this location by far is the cleanest and has the best customer service!
January 8, 2016
Google Public Storage Pamm Davis
Just wanted to acknowledge Kristy for being an outstanding manager! She has continually gone out of her way to assist me and show what real customer service should be like. She is truly an asset to your organization! Kudos Kristy!
December 27, 2015
Google Public Storage Stephanie Graham
Large selection of supplies to help with our move and great customer service.
November 16, 2015
Google Public Storage Aaron Beta
the best experience I ever Kristy cope. was extremely helpful to the fullest I would recommend all my friends and family thanks for the help
November 10, 2015
Google Public Storage Melanie Christiansen
There's always a friendly face who is ready to help every time we stop in. Very well kept.
October 19, 2015
Google Public Storage Sylvia Barnes
I was unable to get the information I needed from the National Call Center. I stopped by store 08634 and Kristy went out of her way to make several calls to accommodate me. GREAT JOB!
October 7, 2015
Google Public Storage Kelly T
They add extra fees when you sign up and make you purchase one of their $12 locks. They also charge you a $20 late fee without sending notice of a missed payment.
September 23, 2015
Google Public Storage Megan Steele
Stacey was super helpful!! I forgot my code to get in and he was quick to look up my account, verify my information, and give me the code to get in. So friendly! What a pleasure!
September 17, 2015
Google Public Storage DJ “Djyogione” YOGI1
The staff is very friendly. This is a great place.
August 21, 2015
Google Public Storage Shammah Womack
Awesome and very quick service. Plus Kristy was pleasure and a joy to work with we enjoyed the great customer service
August 8, 2015
Google Public Storage Tyler Brookston
August 8, 2015
Google Public Storage Natalie Brasculia
Great customer service every time we stop into the office from Kristy and Mike.
July 13, 2015
Google Public Storage Courtney McMoore
My fiancé and I stopped in to get prices on moving supplies, Kristy was very helpful and showed us several different types of boxes and supplies to protect my things during the move. Will be back when we are ready to start packing.
July 8, 2015
Google Public Storage Angel Borque
Stopped by and Gabby was here and was able to take care of us and answer all of our questions. Great experience!
July 8, 2015
Google Public Storage Donte' Covington
Gabby did an awesome job helping us out when we dropped by today!! Nothing but good things!! Thanks Gabby!!
June 15, 2015
Google Public Storage Kelly Gardner
GOOD PRICES, EASY CHECK IN, TERMITES This has been a bittersweet experience for me. I needed a storage locker right away to prepare for remodeling and staging of my house and my family has used Public Storage for years so I thought I should use them as well. I went to this location and the price for a climate controlled unit was just right. The unit was large and spacious as advertised. The rental process was nice and fast; Monica really knows her stuff and knows how to make best use of the customers time. I really appreciate that aspect of the whole process; unfortunately there have been some hiccups throughout this experience. We had a fairly significant maintenance request with our unit that took about a month to resolve after multiple phone calls and face to face conversations with the property management; it wasn't until I posted a negative review on Google and Yelp that I finally received some traction on my request. The general manager finally contacted me and personally apologized for the delay and didn't offer excuses. He had someone out to repair the unit the next day and called me to verify that the job had been done. He was very apologetic and assured me that he would ensure that these types of things don't happen in the future. When we were making preparations to move items out of our unit some termites decided to make a nest in one of our boxes that was right where the repairs to the unit were made. Some of the contents of the boxes had to be thrown out due to termite damage. I notified the general manager about this issue and he called an exterminator to resolve this issue, however they failed to notify me of this and the exterminator was unable to do anything. We were moving out so we no longer cared. We just wanted this whole experience behind us. I also told the general manager that very few of the external lights for the property were working making it unsafe for anyone to be on the property at night; especially when the rear gate is often left wide open after hours. As of 5/22/2015 the lighting has not yet been repaired. In summary: I would recommend these guys with reservations. The leasing process was SUPER smooth and efficient; Monica took her time to explain everything in detail to make sure it was understandable. The facility needs some help with lighting repairs and wall repairs, the units are spacious and the prices are right! If your unit needs maintenance, let them know and see what happens; I wouldn't count on any immediate response. I know that they really value their online ratings and I was able to get action from them by posting a negative review. I guess I am the 1 in 60 who had a unit with an issue.
June 14, 2015
Google Public Storage Anthony Phillips
Kristy did a great job in making sure we had the right space. When a second space was needed that she did not have she found one at a nearby Public Storage. A+++ Customer Service
June 9, 2015
Google Public Storage Jeremy Mullinax
Stopped in to get prices today so i have an idea when im ready to rent. Kristy showed me a few different sizes and gave me prices. She also showed me all the moving supplies i will need to help with my move. When the time comes i will be renting here. Thanks for all the help.
May 10, 2015
Google Public Storage Sandra miller
My boyfriend rented a storage unit and said Kristy was very helpful.
April 7, 2015
Google Public Storage Kim Candor
Randie is always helpful when I buy boxes and very nice
March 12, 2015
Google Public Storage Joseph Poskie
Monica at the Fort Mill Public Storage location provided outstanding service. It was a pleasure working with her for my storage needs!
March 4, 2015
Google Public Storage archie walker
good but the price is a little high.
January 27, 2015
Google Public Storage Marcus Mitchell
Angie gives great customer service!
January 16, 2015
Google Public Storage Arthur Porter
angela is the greatest person. she has great customer service skills. she helped me out so much. I will recommend this location to all my friends and family
December 29, 2014
Google Public Storage Eugenia Vartenisian
I am extremely happy with the storage unit I have and also how Angie at the front desk worked with me to make sure all my storage needs were meet. She was in constant communication with me and made sure I knew what was the best unit for me. I will continue to use Public Storage an I look forward to many happy years there.
December 21, 2014
Google Public Storage Rita Hall
I rented from angela and she was very helpful. She made sure I had everything and understood everything. I would recommend this location to anyone.
December 21, 2014
Google Public Storage John Chambers
Angie was extremely helpful and polite. I appreciate it when I go somewhere and am treated nice.
November 26, 2014
Google Public Storage Jeff Herrmann
Angie was very helpful, I appreciated her giving me all the information I would need to store, including helping me decided what I would need to pack. When looking for a place to store your things, choose this location and ask for Angie.
October 31, 2014
Google Public Storage Arnold Owino
My husband and I have nothing but great things to say about our Public Storage location and the property manager Angie. Angie has been a delight to work with. We had a very quick and complex move and she went above and beyond to accommodate our needs. If you are looking for a storage unit in the Fort Mill or Indian Land surrounding areas, look no more because this is YOUR place!
October 27, 2014
Google Public Storage Tonya Chapman
Angie was awesome. She helped us out with every question we had and was able to get us into the perfect unit. We couldn't have asked for a better experience.
September 18, 2014
Google Public Storage Pawel Mazurek
Angie was outstanding. Great service. I smell a bonus in her future.
September 4, 2014
Google Public Storage Jennifer Quinn
My husband and I moved from Los Angeles a week ago and are so happy we found this Public Storage location. We had the best experience working with Angie from the moment we called to inquire. We called only the day before moving in (moving truck arrived quite early) and Angie made the process incredibly easy for us. From showing us our different storage unit options, to the quick paperwork, and also making things convenient for the movers, Angie could not have been more helpful and pleasant to work with. We highly recommend!
August 30, 2014
Google Public Storage Sandy Dunn
I just wanted to take a few minutes and give a special thanks to Angie. She really made our moving experience a little less overwhelming. She took her time with us and even went over how to stack our stuff in a smaller space then what we thought we could use because it was the largest storage unit she had and that saved us from needing to get 2 spaces. She was very helpful.
August 30, 2014
Google Public Storage Brittany Starnes
Angie and Joyce was so helpful in our storage needs. We were just shopping around but they took the time to show us several different storages and sold us on this space that was only 1.00 for the first months rent. Our shopping around stopped there and we were even able to get a great deal on boxes. We bought 35 and got 15 free! Amazing
May 29, 2014
Google Public Storage Jessica Mager
Matt R was very friendly and helpful. The property seems safe and secure.
May 24, 2014
Google Public Storage Ganesh R B
I had used Public Storage before but had a really great experience from the time I stepped into their office at this location today morning. Manager Matt and his colleague Matt provided information about all the options available at this location for storage , which helped me make my decision quickly. All my questions regarding the storage requirements were answered clearly. I stepped out after looking at allocated storage room and signing the papers in less than 15 minutes. Truly, It was an awesome experience. I will definitely recommend this location.
May 5, 2014
Google Public Storage Deborah Williams
Came to make a payment Liz was awesome
May 5, 2014
Google Public Storage uHenry Coddington
Came to buy some packing supplies Liz was wonderful!! She sold me tape u wasn't even planning to buy.
May 5, 2014
Google Public Storage Scott Simpson
Just finished a rental and liz morris was very helpful
May 5, 2014
Google Public Storage Jill Castle
Awesome. Liz is very knowledgable about moving. I was confused as to what I should purchase for my mattress covers. She didn't sell me. She helped me. She is incredible
May 3, 2014
Google Public Storage Frank Palmer
Came in to pay my bill thanks for the help liz!!
May 3, 2014
Google Public Storage Anne Frey
Came to pay my bill thanks for the help liz
May 3, 2014
Google Public Storage Matt Allsopp
Went to vacate Liz Morris was very helpful
May 3, 2014
Google Public Storage samuel ayisi
They did a great job.
May 3, 2014
Google Public Storage Tom & Kelly Young
Worked with Liz to close out unit. Great place. Clean and well managed.
May 2, 2014
Google Public Storage Lisa Owens
Elizabeth was very nice
May 2, 2014
Google Public Storage Keith Gomes
Liz M Thank you for your help today. I appreciate your great customer service...
May 2, 2014
Google Public Storage miron owens
thanks liz and Monique
May 2, 2014
Google Public Storage mark baker
Liz m was awesome
May 2, 2014
Google Public Storage Donna Jacobs
I came to this location to make a payment and I was highly impressed! Big thank you to Liz and Monique, your customer service is awesome! Keep up the good work!
May 2, 2014
Google Public Storage Todd Crandall
Liz was awesone
May 2, 2014
Google Public Storage Ashley Mccoy
I would have to say my whole overall experience at this location was AMAZING! Both Elizabeth and Monique made me feel like I was a valued customer as well as making sure I was completely taken care of and satisfied before I left. I would by far recommend this location to anyone in search of a storage unit, the employees definitely prioritize the wants and the needs of their customers.
May 2, 2014
Google Public Storage toy poor
Had a great experience Monique answered all my question fast and detailed I will most definitely use them in the future
May 1, 2014
Google Public Storage Micheal fox
Monique was friendly and showed us many options helping us find the perfect solution.
May 1, 2014
Google Public Storage johnny cape
Loved my experience renting with Monique. She is always so nice when I come to the property.
April 6, 2014
Google Public Storage Bill Cross
Monique made the hassle and frustration of moving much more pleasant and stress free ..... She was helpful, responsive and very cheerful, which helped brighten our day.... Check-in was a breeze and the unit was clean and ready when needed.... We will definitely keep using Public Storage at this location.....
March 28, 2014
Google Public Storage John LoBianco
Haven't had a public storage experience in a long time. Public Storage offered the most economical options and availability for us, plus it was only 3.5 miles from our current home. We took two 10x30 units with the help and guidance from Monique, the site manager. She helped us through the reservation process and lease signing in a painless process. Monique made the entire process simple and efficient.
March 24, 2014
Google Public Storage Joseph Mercer
Considering that I needed a storage space ASAP --they were great! After reserving my storage facility via the national call center -- the manager (Monique) quickly followed up with me to answer any of my questions and to confirm what time I would be arriving. She was extremely helpful and very knowledgeable and given the long day we had moving -- because of her it ended on a high note! I would recommend this business!
March 12, 2014
Google Public Storage William Klemm
Monique is super helpful and friendly. I could ask for a better experience, but short of getting a free cruise every time I visit, I can't think of how it could be better.
March 10, 2014
Google Public Storage Kevin Chang
I have had my 10x20 unit almost 2 years now, problem free! I definitely would recommend looking into this storage unit place over any competitors due to their secure facility and employees. Monique has helped me in the past and is very knowledgeable and always polite.
March 3, 2014
Google Public Storage Daron B
This was as easy an experience renting a unit as humanly possible. Monique, the property manager, was so pleasant and so helpful. She asked, in general, what I would be storing and found the perfect solution for me. They have big units for 4 or 5 bedroom houses, down to little ones for your holiday decorations or seasonal clothes. They also have climate controlled units if you had, say furs or wine to store. The property was in a great location, very clean, and well lit; and the staff was just as nice and helpful as they could be. If you need help with storing anything what-so-ever, give Monique a call at the Ballantyne Public Storage.
February 28, 2014
Google Public Storage Rodney Jones
Monique is always very helpful and informative. Always a pleasure.
January 5, 2014
Google Public Storage P Elliott
I have utilized Public Storages in different states over the years, with consistent quality each time. But the site manager, Monique, at this location, was truly exceptional. I had the pleasure of using this property on two separate occasions. She was both professional and easy to work with, and made this Public Storage experience the most positive of them all. I would highly recommend this well managed property.