Public Storage Self-Storage Units at 110 Kline Rd, Royersford, PA

Clean easy access supplies available on site. Staff autumn is wonderful and professional

My expectations for storage. 1. Efficent 2. Price competetive 3. Offerings 4. Clean 5. Well managed Not hard stuff, easy money and build it and they will come. Been with this location since almost when they opended and it has gotten worse each year. Was nice in the beginning. 1. Outrageous price increases for long term and loyal paying customers who pay on time. 2. Dirty - place is filthy and not cleaned enough. No accountability to make customers or employees clean, not enough staff. 3. Banged up, doors, hallways and no repairs. 4. Employees - Not on the ball. 5. Management - Tone deaf and don't care to call you back, leave - they don't care. Supply and demand - eventually it will hurt. 6. Climate control - Absolute joke, don't pay extra - it is freezing in the winter and beyond disgusting in the summer, they have had problems with the climate in the "climate controlled" areas for years and give answers of fluff. 7. Act like they are doing you a favor for anything you ask, I pay $4000+ a year and they don't care. 8. Security - Honestly, do not feel secure here at times - some creepy folks in and out of this facility. Will leave at some point, like most - more hassle with the amount of time I spend here. Renters beware. Many places to store things

Dealt with terry today today and was very friendly, quick, explained everything in detail and had a great personality! A lot better than couple years ago with some of the staff. Terry was great .

Autumn is very good at answering all of my questions! Very professional!

I'm stuck in this place (as many people are) and they know it. They jack the prices up high. It's a ridiculous price jump but they know you're most likely not going to go through the trouble to move your stuff to another place. So you really get stuck. It should be illegal honestly. I won't recommend this place to anyone... Unless you have a ton of money to just throw away. I'll give the positive side. It is clean. It is secure. And the technology used to come in and leave is a nice convenience. But the price still sucks enough to make me not care about the comforts of the place.

Autumn is the first manager that is professional, courteous and a great public relation person since I have been here (5 years)

Autumn is very informative and patient with my first time renting a storage unit.

I'd like to take a moment to give a great review for this facility, particularly for Autumn who was so helpful in answering my questions. The online system for reserving the space was very simple. You download an app which lets you inside the gate to the facility via your blue tooth... it is so easy that even I could figure it out. ;) Great customer service. I feel as though my items are very secure and the space is extremely clean, modern, and safe. I always receive a prompt call back with any questions from Terry, and especially Autumn. Thank you!

Tiara Autumn and Karen were awesome to deal with. So much better than everywhere else local. Definitely your top choice for local storage.

Autumn and Ashley were extremely helpful

Been here since covid have absolutely no real complaints, property manager Brandon has been such a help and always have a good experience, can't say enough good things about the cleanliness either. Wish the increases weren't a thing but at least they're a lot more fair than other storage places

Very clean and affordable. Customer service was very nice.

Mike was great very helpful with all of my storage needs. He went way above and beyond and even stayed late to help me. I hope Mike is recognized for his hard work.

Stopped by recently and the guy there was nice and helpful thank you :)

I tripped and hurt my arm because the lights go off after like thirty seconds of no motion. I’ve asked management about this ten times and requests are ignored. Thirty seconds is not enough time to look through your unit. It’s absolutely ridiculous. If I happen to get hurt again I will consider legal action.

I’ve been a customer at this facility for a few years and it’s very clean ,it’s safe ,and Staff is customer oriented. One or two times I’ve had questions or concerns the property manager Brandon has gone above and beyond in a very timely fashion to accommodate and remedy the situation. I recommend this facility to anybody looking to have a good experience renting a storage space!

Public Storage bought this location several years ago. The previous owner was friendly and very helpful. I haven’t run into any of the new staff. Our rates keep going up and now they’re twice as much as when they first took over. I would recommend going with an independent/family owned storage company and I plan to asap.

Great facility and staff. I would recommend to anyone.

The staff is very helpful and friendly. Its clean and modern.

Great service great property 10 out of 10

Have had nothing but positive experiences with the property, always extremely clean and the property manager Brandon is always so helpful in resolving any issues that I might have can't recommend enough

Great, clean place.

Great place to rent. The staff is knowledgeable and helpful. I appreciated the dedication to the property as well. It's really clean.

Had a great experience with my online reservation, Brandon was awesome!

My car broke down and the staff member help us jump start the vehicle. He went above and beyond to help us. Give this man a raise!!!!!

Very clean. Great customer service. Brandon was very helpful getting started .

Brandon in the Royersford location was Awesome! He explained everything and answered my many questions, makings my experience the best!

Nice experience.

Mike was super helpful and the leasing process was super easy! Nice, clean, well maintained units. Happy so far!

.Bryan is great

While easy to reserve online, the ease of moving in was not ideal. I had no idea where I was going and the storage unit I rented was hard to find since there is zero help once you enter the property. No carts were available to use, the manager was rarely at the office. Much happier down at Metro Storage.

Felt very secure and private.

Was better before Public storage took over.

Very pleasant experience dealing with manager Brandon at the Royersford location. Explained everything thoroughly and walked over to the unit with us to make sure we were happy with what we chose. Very professional!

Awesome staff Highly recommend

The manager Brandon was very helpful and patient with me.So Thankful to have a clean space to rent

We’ve been storing for the past few years. Had nothing, but good experiences since Public Storage took over. Mike was a very helpful when needing an additional space.

They can have my money!!!! I'm very happy with my new unit, it's super clean and fit our need perfectly! Costumers Service is definitely 10/10 made our starting process super easy!!!

Just rented a unit and the process could not have been easier. Very helpful workers, nice facilities and great prices.

We moved in with a rent of $219. A few months later (after we hired and paid for movers and a truck and moved in) our rent was raised to $348, plus the rent tax and insurance for a total of $383.33 a month. We were stuck, because moving meant hiring movers and a truck again plus the extra wear and tear on our belongings. Also, they only offer insurance covering up to $5k even for their largest units. It was impossible to secure additional insurance. The listing is for climate controlled storage. However, the temperature and air moisture level is rarely any different than it is outdoors with the exception that the items aren't being rained on. Had I been able to visit the property prior to our move in, I would not have rented here. All of our boxes have deteriorated from the interior moisture levels and varying temperatures.

I appreciate mike and Brandon at this location very professional and made to feel respected

Great customer service. Brandon very helpful and professional

Such friendly service!! The facility is always in such a clean state and I’d gladly suggest it to anyone!!!

Clean and safe

Quick and easy, Brandon was great at giving us all the pricing and options upfront.

Location is very convenient and safe. Place is very clean. Brandon, the property manager, is very helpful and patience.

I added a drive up storage for my classic car. Online process took about 10 minutes and its cheaper than others in the area & 1 mile from home. Brandon was very helpful onsite as well.