Public Storage Self-Storage Units at 7000 Lindbergh Blvd, Philadelphia, PA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $87Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 72/moSmall 5'x5'
$ 72/mo $89Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 84/moSmall 5'x10'
$ 84/mo $105Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 96/moParking 10'x20'
$ 96/mo $120Best Price Label
- Uncovered parking
5'x15'Online only price$ 139/moMedium 5'x15'
$ 139/mo $173Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 141/moMedium 10'x10'
$ 141/mo $176Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 142/moMedium 10'x10'
$ 142/mo $178Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 209/moLarge 10'x15'
$ 209/mo $262Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 268/moLarge 10'x20'
$ 268/mo $335Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 316/moLarge 10'x25'
$ 316/mo $395Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 399/moLarge 10'x30'
$ 399/mo $499Best Price Label2 units left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Philadelphia
Resources from the Help Center
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Southwest Philadelphia Storage Units in Eastwick
Southwest Philadelphia storage units at the intersection of Lindbergh Boulevard and S 70th street provide reliable self storage.
This Eastwick location is just a ten minute drive from Philadelphia International Airport, making it a convenient storage option whether you're coming or going. We have over 900 storage units here in South Philadelphia in a variety of sizes to fit your needs. If you're new to town and looking for a home, let us house your belongings in one of our 10x15 storage units, which can hold up to four rooms of stuff.
Taking an extended trip? Our 10x10 storage units is perfect for furniture and home goods that you need to stash while you're away. Travel is stressful, but luckily, self storage doesn't have to be.
We have both indoor and outdoor storage units that make it easy for you to get in, store your stuff, and get back to your travels.Visit us today to figure out the best storage solution for you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 457)
Tina was absolutely amazing! Professional and kind. Took great care of our storage needs
Thank you for all your help Tina! Such a pleasure to work with. Don’t hesitate to do business with them.
Tina and Javonn provided the best customer service!!! Took care of us in a time of need🙏🏽
Tina and Allie are exceptional staff at this facility. Very kind and patient. Explained everything in detail and took me on a tour of the property. Tina answered every question I had in detail. Hands down one of the best customer service experiences I’ve had in a while. The company should be proud to have such a wonderful employee in these times.
I had a fantastic experience with the Tina at Public Storage on Lindberg Blvd. She was exceptionally helpful, making the entire process easy and stress-free. Her assistance truly stood out. Additionally, the storage space itself was impeccably clean and very accommodating, which further added to my satisfaction with the service. I highly recommend this location based on her excellent customer service and the well-maintained facility.
Great check-in excellent customer service
The representative Kenyatta was able to work with me getting a unit on time. Gave me the breakdown on how having a storage unit works, even was able to get me the online discount while in store and made the experience amazing. 10/10
Easiest, best storage experience. We store my daughter’s stuff from Temple U over the summer and the move-ins and move-outs are flawless. Last summer we had an issue getting our truck unlocked and the staff was kind enough to lend us a screwdriver. Javonn was super polite and helpful closing out our unit. We will be back in May!
Javonn has excellent customer service. Patient, great personality, thorough professional. On a scale, I’d definitely give him a 20.
Kenyatta was very helpful and made my transition smooth. Give that man a raise !
Javonn did a wonderful job! Explained even detail with great customer service
Tina is absolutely wonderful. Spotless property. Very professional and polite. This company has an exceptional employee
Very nest and clean
Tina and staff was wonderful.
Tina and Staff were wonderful.
Customer service exceeded expectations. I was given a tour of the facility. The agent walked me through payment and the schedule of payment. I was given instructions on downloading the app. I was informed about the hours of operation. All of my questions were answered.
This location is great. This is my first storage unit rental. Tina helped me when I called 2 days before. She also helped me with transferring to a new unit d/t unforeseen circumstances. She patiently showed me how to use my lock and walked through all o the necessary information. Her customer service is superb. It's so hard to find that these days, which is why I really wanted to write this review.
From the beginning, the people were extremely courteous and explained every detail of my rental contract. The young lady even met me at my unit and showed me how to enter without any difficulty. I would definitely recommend this storage facility!
THEY DON'T RETURN PHONE CALLS!
What more can I say.. it's say Public storage
I see that helping your clients has always been a priority which makes me feel the need to give you a high grade. I am glad I have learned something going forward since I am also a marketing representative.
Lizz was very helpful in the transferring of my space! Thank you!
Thank you to lizzy! Very nice and helped me very patiently during my transaction!
The lady with the locs was of GREAT HELP. She was courteous, funny, patient and very friendly. Great experience!
Laboratory was very helpful surfing my rental process. Reco.mend this location to future rentors
Tina was so helpful during my rental process. Would recommend this location to anyone interested in storing. Great customer service
Latora was very helpful with signing me up for the public storage app. Great customer service
All around good experience.
Tina was an amazing help. She was timely, polite and professional. Great service with a smile. If you're looking for storage this is a great place to come.
Tina and Rahom are wonderful people. Kind and professional. Well kept area and the process was very easy. The entire process exceeded my expectations. I highly recommend this facility. Wonderful staff!
Tina was so efficient, kind and knowledgeable. She was a great help with my rental.
I recently rented a storage unit at your Lindbergh Ave, philadelphia, Pa location. The manager, Tina, assisted me. She was very knowledgeable, friendly, and efficient. I especially appreciated how she helped me select the correct sized unit via the computer simulation. She even came out to my rescue as I struggled opening the unit. Your company is fortunate to have an employee of her caliber. She was in the process of training a new employee as she assisted me. I recommend you have her train and possibly retrain all employees.
Tina and Liz are wonderful. Liz is in training and doing an amazing Job. Tina rented to me and had me purchase exactly what I needed to protect my things. Great staff at this location! Job well done ladies.
Thank you Liz for helping me get the best price for my storage unit. Quick, easy, knowledge, and excellent service at this location.
Tina, Liz and Latora were amazing and professional. They got us exactly what we were looking for.
Liz was awesome and she walked in the rain and showed me how to work my lock when she barely knew !
Tina is absolutely amazing
I had a really great experience with Tina at Public storage. She was very kind and knowledgeable about the business. She answered every question I had with kindness. I have decided to move forward with renting a space from this location and I do not have any regrets. Although rates from online and in the office change everyday, she was able to accommodate me with the best rate possible and I thank her for that. So the next time you decided to rent a storage unit, just know that Tina will take care of you.
Great customer service! Kyara the employee was amazing.
Public Storage made is extremely easy to rent a unit as well as stopping rent. The unit was perfectly clean when I got to it. The place is very secure and safe. The app makes it easy to access the facility and pay. The staff is friendly and helpful. Roham assisted me patiently with my questions. I would definitely use this place again!
Agent Latora was pleasant, professional, and informative throughout my rental space set up.
Tina was professional, informative and very helpful.
This place is infested with rats I just lost thousands of dollars worth of property and their insurance only covers 250.00
Tina was amazing!!! She helped me with an issue I had in record time. Very nice, professional and efficient.
The staff at this office is so kind and professional. They always greet me with a smile when I come to buy boxes..Great office and clean environment
Don was helpful and fast. Great service and knowledgeable employees. I’d highly recommend this facility for anyone looking for storage. Don seemed to be a new but did an amazing job!!
Great customer service easy to find location
Tina was superb!
Wonderful experience with Holly. She got me in space at a great price.
Tina and Amani were big helps. They were both very kind and patient with helping me downloading the app.
Good customer service
Tina's service was superb!!!!
Gerald was amazing. Very professional and nice young man. I recommend.
This location was great at first then they started raising your rent I guess on some every year but the same unit online you can get for your starting price they raised me from $94.00 to over a couple of years to $177.00 for a 5x5 unit look out for unit hikes if you don't use on a regular
Tina and Gerald were amazing. Great service and great professional conversation. Gerald is a new employee but I can already tell that he’s going to be an amazing asset to the company. Tina was so super professional and efficient.
Service was professional and courteous. I highly recommend. great job Tina.
Tina and Amani are absolute gems. They both greeted me at the same time. The property is immaculate and spacious. Tina is knowledgeable and quick in her feet. She recommended everything that I’d need to protect everything. They both have a great sense of humor which is great when getting to know your customers. Great job done by the both of them. I highly recommend! I wish I could give more than 5 stars.
Tina was extremely fast and efficient. Great service. I highly recommend.
Good experience, i would recommend to anybody i know who needs storage
Tina is wonderful. Never a day that I see her at work and she's not smiling. Super professional staff. I highly recommend
Went above and beyond to help me get into my storage space having problems
amani is very respectful , very helpful i recommend her service 10/10
Great service by Tina
Tina's service was top tier! She went above and beyond my expectations.
It is my pleasure to give a review if you are considering renting a space unit no need to look any further. The staff was extremely helpful polite and helped to assist me every step of the way. The staff went above and beyond to need my needs and to ensure that I received exceptional service. Public storage at Lindbergh has a customer for life 5 stars here
Tina is superb!
I spoke with Antoine inside of the store. He was very professional and knowledgeable. I just had some questions before I rented and he was able to give me the answers I needed.
Very good service !
I visited your facility today looking to get information regarding leasing a storage unit , the young lady Amani was very helpful and patient with me during the entire process.
Came in last week to get a storage unit and the guy Antoine at the desk steered me in the right direction for my storage needs. Great prices, great experience and when my mom moves next month I will be recommending she talk to Antoine and get her things stored! Thank you again!
Very well kept establishment with a friendly staff.
Tina is amazing. Extremely professional. Always keeps the property spotless.
Tina was a joy to work with. We came back to rent again simply because of her.
Ok so far much money
I had a good experience with public storage and I would hope people give them a try 💯
First time renting with public storage, received a pleasant customer service fron tina
People are very polite, however the times for access are very inconvenient. Cannot understand why we have gate codes if we cannot access before the office opens?! Rates went up way too much and I have to move bc of the cost. For an outdoor, not temperature controlled unit it is very expensive. We had mice destroy several pieces of furniture.
Is because people have a lot of antique stuff and care about It
Facilitie is pretty well kept, but they have increased my rent several times in the last few years.
Units rent for cheaper compared to other Public Storage, but the hours at this location for access are horrible. It’s very limiting
I think that public storage is generally committed to making sure that their customers are satisfied with their service. I'm very satisfied with my storage space. From customer service to the Gm, they go above and beyond to make sure that your storage experience is easy, stress free and affordable.
Great service and space. Very open clean and modern.
Amazing help, clean, and very easy
Absolutely amazing service. Tina is superb! Rare gem
Tina and Amani are amazing. Professional and great for any company.
Amani & Tina were the best! Very pleasant, helpful, and informative. Service was quick and easy.
Tina and Amani were incredibly helpful today! This is my first time renting a storage unit and they made the process smooth, easy, and with a smile.
Rahom gave amazing service. Very kind and professional young man
Tina is professional and very helpful. The property is always kept well and any questions are always answered. Not one complaint and I highly recommend.
Both Tina and Amani are great. Super nice and helpful. They both welcomed me at the same time which was pretty cool. More companies should hire people like these young ladies.
Amani was very polite and a great help I recommend for people to go and get services from her she’s very helpful
Tina has been helpful for years now. An amazing talent
Much more expensive than all other Public Storage facilities within the general 20 mile area. Also the hours of access are later in the morning whereas most access is available at 6am and office opens at 9:30am until 9pm their hours are from 9:30am until 6pm Monday thru Friday and 9:30 until 5pm Saturday and Sunday. Both access and cost are by far above most all other storage options. Misleading thru and thru
Armani and Tina are gems. You won't find better service. So polite and professional. Clean facility and great service.
Tina was amazing. Extremely nice and professional.
Tina was helpful, nice and very understanding. She explained everything well. Wonderful manager.
Terry was a great help
Very courteous, and professional employees that greet you the moment you step inside the office. Thumbs up to public storage they are customer service first.
Please do be aware that they charge a lock fee plus insurance fee. This place is infested with mice! Crapped all over my belongings! Would not recommend using this facility.
Tina is about amazing. So sweet and professional
Tina was absolutely amazing. She’s quite a talent. She was happy and polite. Helped me with my door with no fuss at all.
Customer service was very goodExcellent and considerate,very informative and rahom was very professional and answered all my question . Everything is clearly understood and explain to me keep up the good work
Tina was absolutely amazing. She is a gem and a kind heart.
Tina was great, she's pleasant and thorough. Got me in and outta there quick fast. Thanks Tina!
Went to go check on my storage lockers
Good service and speedy
Not as pricey as other storage companies but your only aloud to go in between 8am and 5 pm which is not convenient at all
Tina is awesome. Kind funny and extremely professional
Rahom was very professional and polite. Took great care of our storage needs.
Melanie got me in and out with good and fast service with a smile!!!
Tyanna Tina and Holly are awesome. All smiles and greeted me together when i walked in.
Tina was absolutely amazing. Very kind, knowledgeable and fast.
Tina was exceptional
It's not much of an experience. You buy your space, store your items and pay every month . The lot itself is very easy to get access to. Finding your storage space is pretty much explanatory because it goes in numeric order.
Tina’s service was exceptional. It’s great to come across someone with great customer service in these hard times. She was friendly, fast and efficient. Not to mention the property was immaculate, which was a concern for me. I wish I could give more than 5 stars.
Customer service was great tery was helpfull and would definitely recommend
Good storage space, good customer service
Janae just helped me with a nice and easy move in for my vehicle she was so helpful and nice thank you
Tina was absolutely wonderful!!
Tina was awesome! She helped ne save money
Tina showed me great customer service and was very patient with me !
Help me and my grandmother move in with no problem thanks to Janae and James after we had a bad experience at u haul
James and janae were so helpful. Made sure my move in was quick and easy.
I think that my storage unit was robbed. The ceiling was tempered with and some my well packed boxes were opened, and some were missing.
Extremely bad customer service. Very rude and ignorant
Worked with James to see about a storage unit as I’m going through spring cleaning at my house. He was very good in providing sizes and pricing based on my needs. Attentive and thorough. Will definitely recommend to see him for other family and friends.
Great place for my Pokémon cards and figures collection was running out of space at home. Also shoutout to James he was very helpful with explaining everything to me.
How much does the storage cost monthly
***** Long story short; take your business elsewhere*** Unfortunately for the lovely women who work there the general manager is grotesque. As I was being sufficiently helped at the front desk he felt it was necessary to cut the young woman off and re explain her words to me as he continued to chew his food. Neither of us needed his take, but we both let him finish speaking (with out a mask). Realizing that this man was only interested in being confrontational I simply left and called the general customer service number to handle my account payment and termination of my contract. I was in the building for less than 10 minutes and this man, the general manager, managed to make me feel unsafe. I cannot imagine what it is like to work under him.
Tina offered great service
Best bang for your buck for storage facilities in the Philly area, if you have a car.
It opens too late and close too early
I always have a great time coming to this location. The front desk are always helpful and very welcoming. I would recommend for anyone to come to this location. You will receive great service. Thanks
The new employee, james, Was super helpful. We in and out of there. Keep up the good work.
Very patient and good customer service from Michelle
Tina is abzo amazing! Exceptional service
Tina was great and very helpful throughout the process. She made moving in as easy and simple to understand! Great location!
Thank You Michelle and Janea for your help today
Ms Tina was more than I could ask for! She was very familiar with the property and showed me the unit before renting it. So glad she did because I actually needed a bigger space. Thanks so much Ms Tina!
Moving was extremely difficult but when I went to Public storage, they made my day. Michelle was so helpful
Tina and staff provided great customer service.
Rena and Jane were very helpful and very good service
Janae helped me transfer into a better unit she was friendly and respectful
I was a walk in and Janae helped me find the right size unit and some boxes with a promotion so it was in my price range
It was a good place
Janae helped me move in today she was very respectful and helpful .she had a positive attitude great worker
Public storage has great service at this location and the managers are great too
Tina and Garry we absolutely amazing. Greet service with respect and smiling faces!
I only have an issue with the entry hours. 9:30am to 6:00pm isn't long enough.
The services provided by Rena N Gary was superb. They are an asset to your company. Theresa L. Reid
Janae Ausby was very polite and patience while she was assisting me. She had the up most respect when speaking and she was very knowledgeable of the products and company. Her customer service was outstanding. I will be renting again in the near future.
Great service from Tina.
I do not rent at public storage but my grandmother does and I come to pay her bill monthly and the 2 ladies that are always in the office are very respectful and help
Tina was awesome! Very knowledgeable and made this a simple process for me. Thanks!
Tina is great. She helped me rent a unit to put my things in before heading to college. She made me feel good about my things being kept safe. They have cameras there which is a huge plus for me. Super nice and professional.
I have a unit there but their hours suck.
Not customer friendly. Too high for the space
They sent my old account to a collection agency during covid19 and I don't understand why since I don't owe them a single penny.
Service was great, the people were friendly. Tina made everything quick and easy.
Tina and Rena are exceptional workers. The service in the office was always professional and helpful.
great place. real professional and understanding
Lekisha had very wonderful service and was very informative. I was 100% satisfied!!
I came there after a long day of moving they asked how many things did I have and gave me a correct storage space explained the fees etc and moved my stuff right in hopefully I will continue to have a great experience
Tina was absolutely amazing. Very knowledgeable and helpful
Prices are a little to high. Otherwise it gets the job done
Tina was nice. Great service
For now I will just say it's okay. It's clean and the employees are helpful at times but I don't know just yet. I had a few bad experiences within the last 6 months.
Excellent customer service. Both Lekisha and Tina were outstanding professionals and I really enjoyed working with the.
Tina and Kelvin were great. Good service and good people
Good afternoon just want to say that Rena was a good help to me and she knows her job well. You guys are lucky to have her..Thanks Rena for the great job
Great storage to store your personal belongings
Good if there's no better option
Facility is always clean. Girls do a good job with the property. Love it and recommend.
Rena and Tina were very welcoming and friendly! They gave great information on how the storage works! Highly recommended
Rena and Tina was my sales associate for three days and they were very helpful and gave important information!! Thank you Highly recommended
Could be more reasonable with everything!
Love the access
Loved Tina and Rena, very outgoing and know everything you need to know about storage. Would recommend to family and friends
Tina and Rena are so personable. Definitely made us feel welcomed. Excellent customer service.
Tina is the best property manager public storage can have. She needs to be promoted!
Tina and Rena were absolutely amazing! Definitely would recommend this location.
Convenient. Helpful, friendly employees. Tina runs a cordial office. Thanks
Great staff and accommodating to costumers.
I made an appointment to rent out a space due to moving out one apt but unsure whete im living at next. I met Rena at the office, extremely helpful and answered all my questions. Extremely satisfied.
Rena was my sales associate for two days and I must admit that I had a great experience Very informative and she took her time with handling my bill. Highly recommended Thank you
Horrible customer service skills!
Thanks to Dara for SUPERB PROFESSIONALISM AND RESPONSIVENESS. Immediately after making my online reservation Dara called to complete the reservation process. October 2019.
Tina and Janae were really gracious and patient with me! I'm very happy with their service!
The girls at this location have been wonderful, Over the phone and even better in person. Very informative and professional and the location is clean
Great customer service and the storage was clean.
The property is well maintained and has a wonderful staff. I was greeted with a smile by all three young ladies. Excellent service.
Fantastic experience at this location. Tina really knew her stuff and Sheane was super helpful! This was one of the cleanest storage places I've been to! I look forward to seeing them again in the future! ^_^
Super helpful staff and secured me a great deal, reccomended! Thanks Tina and Janae !
All the girls there are very professional and greet you with a smile as soon as you walk in. Felt very welcoming
I have not stored my car yet, just called to get info and tried to make a reservation — amazed by a nice, prompt and warm service I got. I can’t wait to be there several days later to prove that I have chosen the right company... shall see
Very nice personnel..clean storage places
Tina is amazing
Tina and Dymir are professional. No complaints at all
Tina was great!
Tina is exceptional. Offers amazing customer service.
I had great service from Tina at public storage on Lindbergh she was great and knowledgeable about the unit she showed me and i will return if i need storage in the future.
Rented a 5X10ft Space, 2 years ago, 69Dollers per month.....NOW it's 177.00 .. It's Time to SOUGHT OUT.. what not worst Saving,and Close That Storage space out.and I Would ADVISE Other Storage Users to do Likewise.. cause Public Storage. Done Got REAL GREEDY. FOR.. PROFIT..
Original Storage Price 69 dollars plus taxes plus 10 dollar, security fees every month, that WAS 2 years ago... Now I'm paying 170 same 10X5 unit.... it's time To CLEAN OUT this Storage unit... Holding on to Stuff I'll NEVER HARDLY USE ANYMORE.... PUBLIC STORAGE Company is getting to GREEDY Jacking up prices EVERY Year.......😖😖😖
Need to work on communication or change sign.
Iesha was very professional and very helpful. Because of her i will be recommending this place to friends and family
My experience at this location was very pleasurable. Iesha was very friendly, professional, and knowledgeable of the available inventory, as well as the online process which offers a discount!! Iesha is a true GEM nd an asset to Public Storage family.
My visits to Public Storage are always great. Today I was serviced by Iesha and she helped me with further information on my account that was good to know, alternative ways to make my future payments, and convenience. I'm comfortable with having an account with Public Storage. Iesha is the epitome of customer service.
Tina was absolutely amazing!!! Perfection at its best. She definitely knows her stuff and extremely confident. Friendly, clean and professional atmosphere.
Iesha was great with helping me set up my unit and very clear and thorough with everything
I had a pleasant experience at public storage today. Tina helped me with all my needs and request.
Tina was very helpful,very sweet,very beautiful, and the team was very helpful and daron and iesha was very helpful at showing me all of the things needed,and tina was very sweet and easy while explaining the complete package.
Renting unit by onsite customer service was friendly and professional! Iesha is definitely an asset to the company! #Kudos
I just rented a unit at Public Storage and Violet was very helpful and very Pleasant to work with! She is very patient and explains everything so I understood and offered helpful suggestions. Her Customer Service skills are impeccable!!
Iesha was extremely helpful with my rental today. She even found me a better promotion. Great service!
Jes was very helpful, friendly and very accommodating
Tina, Violet and Iesha are absolutely amazing. It’s rare where you find that the entire staff is on point. Great service.
Bad. Unbelievably bad. I made a reservation. Confirmed by phone. When I arrived they tell me they don't have the space I reserved and offer my an alternative that will cost a lot more money! I object and the people act like this happens all the time so what's my problem! Unbelievable!
Just came in and got EXCELLENT service from Violet!! Violet was very detailed, proficient and customer service was 100%. I would recommend Public Storage and make sure you ask for Violet!! #lindberghblvd
Tina was exceptional! Service was on point
My experience today great. The representative was quick and efficient.
Great customer service and a great option to store your belongings
The girl Aera really did a good job with helping me! She was very helpful and gave me exactly what I needed. Even when the price tried to go up after I reserved online, she managed to give me what I came for! Glad to do business with them!
They keep Rising prices the service sucks
Nice place to keep your house hold items
Great service and management. The place is clean neat n organized. Good prices and perfect security. All ur stuff is well kept n protected
It was fast and quality service... recomend you ask for Violet
Do not use this company for storage. They promote themselves as a storage company, their real business is auctions. They have hidden fees and their practices are predatory. Customer service is OKAY, corporate office does not return phone calls from customers. There are better options, shop around.
I just came into Public Storage on an emergency and was helped by a very friendly knowledgeable relief manager named Violet. She took care of my concerns hooked us up with an economical unit to fit our needs. I appreciate her top notch customer care.
Use as last resort but go elsewhere The staff is nice when you first move in. But the are a rip off. After 3 to 6 months of renting your rental rate increases. I emptied out my unit and they refused to vacate me due to a fee. Please ask question because I was told as long as there is a fee your account will stay open no matter if your unit is emptied. Update 8/20/2018 and let me just add I spoke with the district manager who is unwilling to waive a 20 fee to help a customer. This is not the customer service you want. This company does not care for you as a customer. I used to work for this company. It's a total rip off. 20 mins later: my mom calls me and tells me the DM question her about my post. Saying he trying to help. Help what? And how? I still had to pay my fee before closing. Public Storage never again! Its paid close my account. This is my experience.
Both Tina and Iesha are absolutely amazing. Their customer service exceeded my expectations. Tina is extremely patient, kind and knowledgeable. She genuinely cared about her customers. Her skills are off the chain. Iesha answered just about every question I had and is a sweetheart. They work extremely well together.
Great staff and facility.
Iesha the Check -in attendant was very efficient, thorough, and personable. There are a lot of contract details that have to be gone through so you have to pay close attention, especially to payment dates. Full rent due on the 1st of the month with no refunds even if you move out on the 2nd day. Our storage area was clean and in good condition. Advertised rates were reasonable but with a number of add-ons when you actually booked the space - insurance , lock fees, taxes etc. Tina, the other attendant showed amazing patience and professionalism when dealing with a very difficult customer who did not read the terms and was verbally abusive.
Iesha and Tina both very helpful with getting me storage. Iesha took the time to show me everything for the best for my situation. Because of the customer service I would recommend and go here. She made sure I knew how to use everything. Unlike Uhaul the rip off with poor customer service.
The young lady Iesha helped me and my husband a great deal and was very patient! We viewed 3 units u til we found one that we actually liked. She even swept it and let me ride on her golf cart lol. I will be a returning customer
Service is great ..tina and shy are amazing help.
Tina is absolutely wonderful! She’s extremely kind and helpful. I came in to ask about storage in the very near future, and she answered each question in detail. I came here because I’ve seen her name before on reviews so I wanted to see for myself just to be sure. She’s definitely the real deal. Exceptional customer service is rare these days.
Tina is absolutely AMAZING! She answered all of the questions I had. She was extremely quick with all of her responses. Very professional and extremely professional.
Good storages place.
Came into to rent a space, tina was excellent she was very professional and answered everything with a smile. Tbs pregnant woman was very helpful she greeted me and asked me a variety of questions to make sure i had tbe right size space and ends up needing more. Overall a great location i recommends to anyone
How do I pay online
Today I met Tyesha whom assisted my family member with such politeness and courtesy. I would like to admit - it pleases us to feel like we made the perfect spot to shelter our belongings.
Tyesha was the greatest! She was very helpful and appreciative. Thanks for having such great customer service worker.
Came in today to rent a space all the ladies was overly nice and made the experience well coming from different country, they were all very beautiful.
Very helpful and friendly staff!
great service as always
Courteous and professional...very helpful and reasonable rates
Tyesha was very helpful. I already rent and we did a transfer.She took her time and didnt mine showing more than storage lol thank you T!
Tina was great, she treated me great
Tyesha violet they were very nice u can see them for anything and they will take good care of u
Tyesha, very nice young lady. Good employee, keep up the good work
My friends rented today and Tyesha was great because she went the extra mile even though it's a mess outside lol thank you again public storage
Stopped by the Lindberg location to grab a few packing supplies. The staff member (Violet) was very nice. Greeted me upon my entrance, helped me select what I needed. Much appreciated. Thank You.
This place is a joke. I went there on a Saturday at 1:45. Sign on door said be back by 2. Waited until 215, no one came back. I went back in an hour, still no one there. Same people were waiting outside. Came back at 4:30, still no one there. What a way to run your business. Is that how you get people to make late payments so you can make more money??
I’m writing today to express my level of dissatisfaction in the customer service I received from the employee Tina King. We reserved a 10x10 garage and online it only showed indoor, drive up was not an option shown when we made the reservation. When we arrived she showed us the unit and we decided that the space was too small for our items and we knew we needed an outdoor space. She said we have an outdoor 10x10 but it’s more money. Ok how much more is it? She said she doesn’t know until she adds it in the system. No problem- we proceeded to get the new unit and I asked can you show me the online price for the outside unit? I wanted to know because the online prices are significantly cheaper. I just wanted to verify that we were getting the correct online price. When I expressed my concern she began to yell at me and tell me that she does not have to tell me anything because the booking was under my husband’s name and she did not have to talk to me. She literally held a back and forth argument with me for about 15 min straight as if she was determined to have the last word. I literally felt like I was 5 seconds away from going to blows with this disrespectful woman. I never felt so disrespected in my life all because I just wanted to verify the correct pricing. I questioned it because the price doesn’t come up online and I had no way to verify it. As we were in the middle of the shouting match I said I would get my phone and record this argument and how this woman was speaking to me. When I came back she ignored me the remaining of the time. She literally held a shouting match with me, I asked if the other woman in the office could take over because I really didn’t appreciate how I was being treated by her and she said No! As a customer I am entitled to know what I’m paying for and if I’m getting the correct price. As a customer I should not be yelled at by your employee because I wanted to ask a question. Regardless if my husband put it in his name or not we went in and booked the unit together and I should not be told “ I don’t have to talk to you”. I have never been treated like that before especially by a business that I’m giving my money to! We paid for the unit, but please believe that I’ll be looking for an alternative because I do not ever want to have to deal with her again. I hope they hire employees that understand customer service going forward.
Wonderful experience today at the public storage facility on Lindbergh blvd Tyesha was very professional and most courteous. Very knowledgeable about the facility and a pleasant surprise.
Well the facility is fine just the hours (930am-6pm) are ridiculous i work most days 7-5 and just dont have time to access my unit ,ive called district mgr repeatedly and gotten No response no callback It Sucks!
I had a great experience from the time I walked in the door. Tyesha and Tina helped me find the perfect space for my personal things at the best price. They treated me like family and I recommend public storage to anyone looking for the best service at the best price. Thanks Tyesha and Tina .
Tyesha was very sweet. Nice girl and beautiful personality. My brother rented a storage and she made us laugh and feel welcome. That s what I call great Customer service.
Tyesha help me and my mom pick out a storage unit which we were stranded have nowhere to put our stuff and she helped us out explain everything to the T and make sure we were comfortable with the size that we choose and gave us a nice rate.she is very friendly,Polite.Our first time renting a storage unit we are very please.
Tyesha did an outstanding job. I never had such outstanding service. Yall should hire more young ladies as she. Yall will stay in business a long time hiring people as such.
Very clean place nice manager
Staff was very helpful and professional. Tyesha was great and made moving much easier. Thanks so much.
Dara was excellent and explained everything to me with a caring way. I will recommend this location to anyone!
The workers are friendly and helpful. That's the best part. My unit was indoors and we were there for 9 months. There was no lighting until our last week there. Mice ate or peed on most of our items. Everything on the floor got wet and ruined. Gate closes at 6. So, if you work 9-5, you'd better hurry.
Customer service by rep was exceptional! Her knowledge was evident and she provided optimal customer service. She represented the brand "very well!". Thank you so much Tyesha! She's an employee that definitely should be recognized!
My experience at this location is exceptional! Tyesha was very polite & professional. She's your one stop shop! If i had to do it again ...I definitely would.
Ty helped my friend rent a space. She was funny and very nice. She answered every question I had. Id highly recommend renting at this location for such great service.
A bit expensive but clean and nice staff.
This was my first time renting a storage space. The employees are very happy and friendly. I had a great experience and Tina was very very helpful...also patient. I would definitely recommend this place to a friend.
Went into the facility a few days ago... place was a little far for my travels, but the manager in the store was extremely helpful. I think her name was Tina(?). Answered every question I had. I'm a pain in the ass, but she seemed pretty patient. I'd recommend, no doubt.
Always a Wonderful Experience.
Tyesha was extremely helpful. I came at the last minute to make a payment and she helped me out a great deal. Awesome young lady! She went above and beyond
The service here is great the workers are top-notch. Very knowledgeable and very helpful especially dara and Tysha
Tina is absolutely amazing! She is extremely professional and patient. She helped a good friend of mine with a rental and some things to protect her belongings. I haven't had or seen service like this in some time. I'd recommend that anyone that needs storage stop by and check her out. Very pleased with the service.
Tina is by far one the most polite and professional people. I came in to inquire about renting a storage box and she had no problem at all showing me several spaces in the inclement weather. When I finally saw a space that was good for me, she helped me visualize how I need to pack my things. I'm going to hold on to my promise of renting with her. Her service went a long way.
Dera gave great customer service. Staff was pleasant and knew their job. Thanks!
Dara was very helpful with my rental and she was very kind and considerate and she's so professionalism at all star rate.
The storage units are nice and staff was very friendly Lashawnda was very helpful and explained everything in detail. Happy with my experience!!!!!
It was OK when I got it had it for a year ,can't wait to get out of it, I just have to sell my furniture and appliance in there because I went from a home to an apt, SOON AS YOU OPEN MY STORAGE IT SMELL LIKE RAT CITY , MY WHOLE STORAGE IS FILLED WITH RAT POOP BADLY AND I HAVE CLOTHS IN PLASTIC BENDS WITH LIDS , I GUEST ONE WASN'T FULLY CLOSE AND IT WAS DEAD BABY MICE IN IT, and I have a 4 draw office bend with alot of paperwork in it, and they file draws with a little open in at the top well I opened the bottom 2 draws and it look like I shredded all my paperwork all ate up nothing in there but shredded paper and rat poop, and had nerve to go up from 200 to 215.00, looking for better place and they don't warn you about that and when I reported it to office they said contact Corp and I did and send pictures of rat poop, dead mice and shredded paper no response, going to post them on here to if I can.
I rented a space from Tina today and her service was amazing. The facility is well kept along with her exceptional service
Tina and keudia are wonderful! Exceptional service from both of these two
It's ok. Just be aware that if u get a promotional price, regardless of what the employees tell u, they can up the price @ any time. They did it to us after only 6 months when we were told by an employee that the price would be for the lifetime that we had that specific unit & that the price would only changed if we changed units. WRONG! Our price was doubled, literally, $41 to $83. It is, however clean. Easy to reach the security pad. Might miss the entrance if ur not paying attraction. They have a dumpster there u can throw her stuff away in, as far as I know, I always see people putting their trash in there.
The Service was very good they have 2 amazon girls named Lashawnda and Tina i would refer people to this location anytime
This storage unit is absolutely FILTHY !!!! There is rodents in most of the units and getting into your belongings. Orange door storage is a joke. They will allow thousands of dollars worth of your property to be destroyed, but are only willing to cover $200 of damage. Run for the hills and don't rent here.
Tina is one of the greatest customer service agents. I have a storage at another location and always pay with Tina and the other girls at her location. Not once have I ever had a problem. I refuse to pay anywhere else. Thinking about renting a space at this location.
Keudia was very helpful with helping me set up my online payment set up
Great customer service from Lashawnda and all staff. Polite and professional. Affordable and overall great experience
Keudia did a wonderful job today while I was at this location I'll definitely refer anyone looking for storage. Great customer service
Tina was very polite and helpful! And found me a good location
The reasonable price and the good customer service delivered by Keudia.
Tina was professional and courteous she was very helpful with our purchase. Thank you Tina!
Loved it, process was very easy, customer service was excellent
The women working there were nice, very friendly and helpful, both on the phone and in person. I was helped by Keudia specifically, and she was great! I'm glad I decided to use this facility to store my car.
Tina and Keudia are amazing young ladies. They are both extremely polite and professional. I tried many other places and this place was the best. These other companies should take notes. Great job done by the girls here.
Tina was excellent. She offers awesome customer service. I'd recommend this place to anyone. Just ask for tina.
Kristen was awesome!!!!!
Excellent, prompt service! Kristen was wonderful.
The girl were great will refer
Tina was extremely helpful today. She explained my bill well to me. Even though I had a feeling for the first time she was patient in explaining things. She offered perfect customer service.
I'd recommend this place just for Tina great service . Very polite and helpful.
Crystal was everything positive. She was a big help and extremely polite. I definitely recommend the facility to anyone because of her great customer service skills
Tina was amazing today. I asked so many questions that she had the answer to. Even though I'm not storing today, I'll definitely be back because of the great service here. They are very polite and the grounds are clean.
Tina and Keudia are very nice. Their service was awesome. Both of the ladies were very patient with answering any questions. The property is very clean and well kept.
Good services from tina will definately come back
Keudia and Tina were very helpful the process was quick and easy, they had great customer service
Michelle was just great
Tina was absolutely wonderful to work with, so kind, quick, and thorough. Y'ALL ARE THE BEST! Made our moving experience so much easier.
Tina helped me with my space today. She is absolutely amazing. She is so professional and personable at the same. Keudia is also very nice. My brother has a space here as well. He recommended that I come here for the great service. Just like he told me, I'm going to tell someone else.
Tina is awesome...I've been here for a while.. she offers great service..she always presents herself with a smile. She makes having to pay for storage easy.
The ladies here are very polite. The facility is very clean. They're the true meaning of what great customer service is. Great drive up access.
Tina helped me out today with a parking spacr. She was very friendly and knowledgeable. Id reccomend this facility to any just because of Tina. Superb service.
Nicole helped us with everything and was super polite and knowledgeable. Made it an easy and pleasant experience
This is second time using storage.Tina helped the first time and now once again she made sure receive the best deal!Need more people like her!I recommend ask for her.Thumbs up!!!
Tina and Will are some of the nicest customer service representatives that I have delt with in a very long time. When I made the initial call I was greeted by a VERY friendly and patient Tina. She answered all of my initial questions completely and made sure I didn't have any other concerns. She set me up with my appointment to see the unit and quoted me with all of the prices so that I knew what to expect on my visit. The next day, Will assisted me and he was very pleasant and knowledgeable, gave me all of the necessary information in a very professional way and made me feel very comfortble in my decisions! The staff at this location are AMAZING!!! I highly recommend dealing with this location for your storage needs! THANK YOU TINA AND WILL... KEEP UP THE GREAT WORK!!
Tina gave me exceptional service. even though I was closing my,account she was still so sweet. she even helped me pick out some boxes and other items for my move. its been an extremely long time,since I've seen service like the service provided here at this location. I actually have a few friends looking for a place to put some extra items. I'm definitely sending them here hands down!
Will helped today with my storage space. He was polite and funny. I had a quick, easy and pleasure renting here. The customer services from the two people here is awesome.
This place is great! Tina was so friendly and helpful! The place is so clean and cheap! And Tina even told me about a job opportunity with the company! I would def recommend!
Tina king helped me with my questions that I had about the space I needed....she was knowledgeable in my inquiry and I would recommend coming to public storage for all your storage needs!...plus she is FINE!!
Shaniqua was excellent she helped me with everything she is good at what you does her personality makes you feel so welcoming I will tell everyone to come visit this place
Tina Will and Shaniqua gave me great service since I have been here. This is not the first time storing here but this is the best service that I've received so far. Great service!
Tina and will was the best managers I have ever met not only did they help me get the right size unit but helped me get things to protect my property I will pass on the word that team airport is the best
Tina and Shaniqua were very polite. They explained the rental process quite well. I didnt have time to rent today but I will be soon. These young ladies provided exceptional service. I will be reccomending them to many people that I know.
I came in the other day to ask about renting a space and Spoke with Tina. She answered any questions that I had about renting at this facility. Even though I didn't rent that day, she still helped me with the purchase of many items that I needed to get started. She knew exactly what I needed for my items and gave me a ton of information each one. Tina was very polite and knowledgable. I'd recommend this place to anyone just from her service alone.
I needed a place to store furniture from a house I sold and lots of "stuff" that's accumulated over the years. Everyone I spoke with was helpful and informative. The on-site manager, Will, showed my wife and me the unit we wanted and got us through the entire process in less than an hour. Even better, the cost is less than I've been paying and the unit is just a half-hour from home. I'm honestly sorry I didn't do this before.
This is a 5 star review. "Will" was very helpful with getting me in my unit the 1st day !!!!! I will be referring more ppl soon.
Rented a storage unit today. Tina was our representative. She was absolutely amazing. She was patient...we had a million questions. She didn't pressure us, and was pleasant throughout the process. Tina provided exceptional customer service and she was a pleasure to work with. THANKS TINA. :)
Awesome 😆😆 Will iz da man
Staff was welcoming and friendly. Nini walked me all the way out to the storage unit in the heat without complaint and Will was very nice and went over in detail all the terms and conditions to my understanding.
Tina was extremely helpful! She was quick in helping me find the items I needed and quick to get me on my way! Thank you!
Best service ever by Tina.....Thanks to the company for a job well done. ..
Tina was amazing today She was a great help for all of my storage needs
Today, I went into the Public Storage located on 7000 Lindbergh Blvd in Philadelphia, Pa and had one of the best experiences in customer service. Shaniqua and Tina have the best personalities for this business. They were kind, respectful, and hardworking as they managed numerous customers that entered the establishment. It was quite pleasant to see these young women at work. My experience today truly restores my faith in the work ethics of people who deal with the public. They deserve the highest recognition for their services.
Tina was very helpful and professional with my payment process.
Will's awesome. He consulted with me as to the space that i would need and gave me a great storage rate that is beyond competitive for the area.
gI love this spot. There device is A1 and there employees are friendly. Tina provides the BEST SEVICE!!! HANDS DOWN THE BEST
Great experience great employees like this I would recommend this place to others!
Will was great with renting me a space this morning. He went over everything I needed to get me the right size. He is a great guy.
I bought a few boxes and Tina helped me out very well! Great place
My experience at this facility was great today. Good service for anyone looking.
My experience today with Tina and Will was great . I went in to buy only a few things for what I have at home and they knew just what I needed. They were both so nice and helpful. I plan to return for more items soon.
This was my first experience with public storage, and I cannot stress enough what a WONDERFUL experience it was. The staff is AMAZING, answered any and all my questions and went above and beyond my expectations. I would and will recommend anyone seeking a nice, clean & great experience to simply walk in the building and see first hand this amazing staff.
will provide an excellent cc. he is very helpful and knowledgable. ..
Tina and Shaniqua are very friendly..They answered a ton of questions for me. Awesome young ladies!
I stopped in today to inquire about storage that I'll need in the near future. Tina gave me great information and was super friendly. I actually read a review and liked what I read. when I got there, the service was exactly what I read and maybe even a little better. Great service that I'll be spreading the word about.
I have a wonderful experience at this storage facility with Tina, she was very kind, courteous, skillful and helpful with all of my storage needs! Thank you Tina!!
Tina and Will helped me with a box purchase..Very nice and extremely helpful people.
They was very helpful with everything i ask from ms tina she answered & was very respectful !!! Great work Ms Tina
Will was a great help with my rental today. I came back to rent because of the great staff here. He was polite and knows his job very well.
They are very well spoken and have great skills. I would recommend them to anyone.
very courteous and prompt.
Tina and Adisa were very friendly. I went to pay a bill and they were very fast and efficient. Awesome service!
Always nice and smiles every time I'm there and say thank you.
24 hour accessible public storage locations are way more preferable.
Tina was extremely helpful today with my storage needs. she is always so kind and respectful. great place to go if you need storage. awesome service!!
I just want public storage to know that they have the best team at the airport location will and Tina they are always helpful kind a respectful they have been the best workers since I been at this location over 30 years they are more then just public storage they are now family
Courtious and very nice Tina king was
Been with this location since 2011. Very polite and courteous service. Always clean facility. Tina and Will are new faces here who are always friendly and helpful when I pay my bill in person each month.
Will rented to me and was very helpful. Everyone in the office was very nice and informative. Great service there.
Briana has Excellent customer service!
I went in to buy boxes and Tina was very helpful. I'd tell anyone and everyone to rent at this location. Will was very pleasant as well. These guys know their job to the T! They were very fast and knew exactly what I needed to cover my items. I may write a letter for these guys. That's how good they were. A+++++
Will rented me a space this morning. He was great and funny as well. His customer service was right on point. Everyone in the office was really nice and helpful. Will also gave me a great deal on some boxes. I will tell some friends about this facility. Great service. They have a ling term customer.
This may be one of the worst companies ever. They raise rates without notification. Their autopay works one month but not the next. Their invoices come some months but not others and then they slap on late fees. Watch out.
Will was very good. He was able to get me into the right unit for a good price. Five star service
I luv those guys very nice workers and funny
Briana and Will were great with directions and everything. An awesome pair they are. Cool beans !!!!!!
I was extremely pleased with the efficiency and friendly nature of this location and will recommend it to anyone who needs storage
I came in today to get me a unit a nice sister named Tina help me out a lot to get my unit now I'm on my way to get my truck and movie
I have been using a storage space at this location for nearly two months and am very, very pleased. Tiffiny was especially helpful at the original time of signing. She was well organized, professional and generous with her time. Additionally, she was very resourceful at navigating the company's online resources to resolve a reservation problem in the Public Storage database. During that original visit and since, everyone there has been very friendly.
While in New York, I had to make emergency plans for storage in Philadelphia. My hat's off to Philly Public Storage employee Tina King for thinking "outside the box", (pun intended), and going above and beyond the call of duty to take care of my emergency needs. I say...."Tina King....YOU Rock!" NY Rock Musician/Music Festival Producer/Web TV Host Joanne J-Bird Phillips
Briana helped me in the office today. She made closing my account very easy. I recommend going to public storage. Thanks briana
Great service, helpful, caring, Will and Bri were amazing.
Briana is super friendly and highly efficient. Very easy and quick check-in. Space looks as advertised. Will is helpful too. Highly recommend.
Tina has made my experience super easy and stress-free. She was super nice and accommodating. I highly recommend Public Storage...ask for Tina!
Briana and Tina got me in an out with a unit.
The staff ( Briana & Will) are very helpful. Briana went out of her way to insure my rental was more than satisfactory.
Wonderful customer service brought to you by Briana and Will. Came in, went out, no fuss. Everyone knew what they were doing and I didn't have to spend time dealing with false bookings or the like.
Was sent here by Tina, who works at their West Chester location as I had requested something closer to the airport. She went out of the way to find the location and not only that she talked to the employee on the lindberg location and transferred my rental. Olympia who works at the lindberg location gave excellent service, information and everything worked out very well for me.
Olympia provided me with the best customer service.
Danea and Will are great employee's they helped me with all my storage needs they were very professional and courteous to me and my storage needs.
Every time i go in to the office i get fast and excellent service. William Danea Tiffany are doing an amazing job at that office.I would recommend alot people to storage there.
great service friendly staff / secure site
Tiffiny, Danea are the best
Not a very well run establishment, the staff are not customer friendly. The place is in need of a clean up/ fix up.