Public Storage Self-Storage Units at 500 S Flowers Mill Road, Langhorne, PA

It was so refreshing to do business with Jess at the Public Storage location in Langhorne, PA. She was so kind, helpful, and provided outstanding service. In a world where customer service is often lacking, I really appreciate how Jess handled my storage needs. She is people friendly and a pleasure to do business with.

Viktoriya as always super helpful and patient.

Maria was very helpful, answered all my questions.. like the location a lot, property also seems very clean and maintained

Jess and Maria were very helpful and it was a very easy transaction. Thanks again!

Maria and Jess were very helpful while I was inquiring about the units at this location. Answered all questions and heard all my concerns. While I have not purchased my unit yet, I plan to at the end of September and will definitely be storing here. Property is very clean, and the customer service was great. Huge thanks to Jess and Maria again for helping me figure out the size of the unit I actually need lol

Jess was very helpful, and made my storage needs easy. Thanks for are your help.

Just moved here and needed a unit to rent. Jess was great!

Jess was really helpful in straightening out my situation, and I Thank her.

Jessica was super helpful and took her time to explain how to download the app to make access easier! She was great ty!

The receptionist was awesome! She is very pleasant and knowledgeable! She also helped me the lock for the storage unit. I could not lock it your bigger lock, she could not either! She put a smaller lock on it. She is definitely a keeper employee!!

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Viktoriya and Oksana are wonderful employees at the Flowers Mills location. When I had no where to turn, they assited me with my issues and my items are now and safe secure .

Jess provided exceptional service!

I was very happy with the service I recieved from Victoria she was very hepful and kind to talk to I feel she was very professional in booking me a appointment and setting me up with storage space yes I would reccomend your business to others Ronald k mcgarrigle sr

jess and Lori were awesome 👌 👏today was my second time at this location and Viktoriya was awesome as well

Jess was really helpful with me as I was trying to get the most for my money and moving in!!! Love her.

Jess was so wonderful and kind when I arrived from NJ! The best ever I recommend her to anyone who is renting storage space

Jess and Oksana were very helpful. Would highly recommend both of these awesome young women!

Oksana was extremely helpful and friendly!

I have to give a shout out to Jessica, who goes above and beyond to make sure the tenants are happy. It's always good to recognize when someone has a great soul and really enjoy what they do. I appreciate you Jessica, always be the amazing person you are, and thank you again for making my experience comfortable. The improvement from the renovations makes my rental experience worth it. Namaste

Jess Victoria they are dynamite and polite

Jess is the best, very patient

Very Helpful and extremely pleasant, any time I come Jessica and the ladies are always wonderful!

Great and clean facility. Customer service goes above and beyond.

Jess is THE BEST!!! so helpful and kind!!

Our motor home was robbed.

Jess was extremely pleasant and helpful through the entire startup process. Truly a pleasure to deal with!

Viktoriya and Oksana was very helpful with my move in.

Jess and cristi were wonderful and quick to pick up the phone when I called. Talk about two women who know what they're doing! If I ever need a storage unit again, I'll be right back here!

Jess and cristi are awesome and we’re a big help

Jess was awesome! Fast, friendly and professional!

Jess found me a bigger space at a more affordable price. Why isn't she hired to fix our country's economy!

Jess gave me the best service I've ever received and she was extremely helpful and friendly

A great group of staff. Yamenia and Jess were very helpful in getting me setup with a parking space. Place is spotless and secure. Thanks ladies

Chris and Jess were of great assistance in not only getting me set up with a space but all the merchandise needed. Everyone was wonderful

Victoria is very helpful and friendly

Great communication, they treated me pretty well. Was very fast checking me in and reasonable pricing! Big thanks to Jess and Minah

Jess was amazing and very helpful. Was open to answer any and all off my questions

Very nice. Price could be a less for people on Disability fixed income though.

Jess was friendly, helpful and professional.

I was helped by a wonderful patient woman named Jess she was knowledgeable helpful courteous and made the entire process easy peasy come and get one yourself

Jess did a great job!

Jess was wonderful! Excellent customer service and professionalism!!!

Jessica is the best ! Shen always is very helpful and nice !

I have had a storage unit there for almost 9 years. I worked with many people in the office over the years. But, Jess stands out above the rest! She is very professional, kind and always has a smile on her face when I walk through the door. I've also seen how good Jess is to her colleagues. She is just an all out wonderful employee. I hope Public Storage realizes the Gem they have in Jess.

Jess was extremely helpful.

Had such a great experience the 1st time I came back again when I needed a space to store the extras. Office staff is wonderful and manager Jess is great. Place is always kept well. If you need a place make sure to come here☺️

Great !

JESS offered great service and was a super big help

Jess was very helpful as always. Will always have a unit at the specific facility because of her.

Jess is a great property manager always takes care of the property. Always a pleasure to do business

Jess is amazing! Anytime there is the smallest of problems she is right on top of the situation! Great Storage Facility, it the people that make the difference!

Jess took care of me and made my trip to public storage an easy one.

I worked with Leigh to get me signed up for two units. She was terrific! Patient, kind, knowledgeable and professional. I loved the fact that everything is electronic, and I was able to get a terrific internet rate that didn't compare with any other local storage facilities. Highly recommend! Just an update after moving out recently after over two years - everything went very smoothly and the staff was again very helpful. No issues at all.

Jess was very helpful. Provided great customer service and more than ample assistance. Five Stars

Jess and Tyasia were very helpful and knowledgeable. Pleasure working with them

Jess and Isis are phenomenal.. very nice, helpful, funny and good people.Highly recommend this place

Awesome service. Associate was very helpful and friendly. I had a very good experience. I would recommend this location.

Came to this location looking to get space for the Fairless Hills location and was helped by Pm Jessica and her assistant Tyasia. They did a great job getting me all set up. Thanks ladies 😁

Wonderful service, property manager Jess is a saint !

Jess has been very helpful throughout the years that I’ve been here very kind thoughtful and cheery perfect thank you

Jess was amazing. She listened to my needs and help me get the right size unit. Made the process so easy

Jess was a great help getting me all set up. She even stayed late and was sure my app was set and working. Thanks Jess. She’s the best

They were always fair, very nice, will do anything in their power to help.

Jess was awesome! She explained everything to me and was extremely patient with me and my roaming toddler. This was a great experience. Jess should get a raise!!!!

They just keep raising the price!

Jess is AMAZING! She's been so helpful and easy to deal with when we were in a tight spot and needed storage fast. Highly recommend!!

Jess and Victoria were very great and the customer service was great

Jess was vey helpful and knowledgeable and Made the whole experience a pleasure

Even with renovations going on the employee named Jess has gone above and beyond to accommodate any request I have had . I like the langhorn property because I'm able to drive up to my unit and the entire property is gated and even know that property is off the beaten path just a little bit set back from the road I've yet to see you a piece of trash out of place the grounds are kept up really nice and clean no clutter no trash I'd recommend it to anyone that asked

Jess was extremely helpful and very pleasant to deal with going through the whole process of getting me set up to talking me through what I will need to do with my unit. Highly recommend

Jess is hardworking and extremely sweet, she made it super quick & easy helping me get my storage unit.

Awesome facilities! Jess couldn’t have been more helpful with my storage needs! Quick, reliable support only a phone call away. Public storage in langhorne is your one stop for storage needs! Thanks so much!

Was pressed for time and really needed a place to store my stuff. Luckily Jess was around, she helped me get everything safely stored in no time at all. Jess was helpful and professional throughout the whole process.

Super easy customer service and always a great experience and clean storage units!!

Victoria and jess were very friendly !

The lady Jess went above and beyond to get me a unit a a completely different facility. I am definitely impressed and will highly recommend!

Service was great and they answered all my questions would highly recommend. Also prices are reasonable.

The price keeps Going up. I used this place before. It has doubled price for a smaller unit. Insane. I will have another garage in my house before I go there again.

Dispute the circumstances at the property currently, Jess is doing quite a superior job at keeping the customers happy and everything tidy, and also secure. She defiantly goes above and beyond, which is why I will continue to rent my 6 spaces. Give this women a raise!

Jessica is great and very helpful. Has helped me out a few times now.

I came in today for a storage unit and was greatly surprise by the great service I received from Jessica. Would definitely recommend this storage unit.

Jess is fabulous. Always helpful and positive. I love her and this location. She makes everything easy.

I recently rented a space and must say it was a simple process. Jess in the office was very thorough and helpful. Even today helped me with my door. Thanks😊

The front desk associates Jess,and Nick are very professional at the jobs, assigned and were polite and helpful, very refreshing for a change

They raise the rent every couple months until your paying triple what you were first paying

I had my doubts at first …but “Jess” made everything clear and simple for me She is indispensable to your service!! She is the sole reason I use Public Storage now I feel confident in your storage as I recommend this site to everyone!

Property manager Jess gave great customer service with a smile, helped me save time and got me in a perfect space for my needs.

I used this storage for few months and happened to be the best place & so are Jess & Nick. Both of them were kind and helped me for loading my car. Thank you for your help :)

My experience with Langhorne public storage was wonderful. Over the last few days I have needed four storage units. Each time my experience has been a class act. Jessica, Nick and Victoria have been very helpful. Each staff member has great knowledge of the business. Regards, Robert Marini

Jessica was super helpful getting us closed out when we finished moving our items out. Super easy and very helpful. Will definitely use them if the need arises again.

Jess was the absolute best! Helped me get everything set up for my new space

I have rented here for years and never had an issue . Jessica was always helpful, understanding and kind. issue. Thank you Jessica

Victoyria and Messica in the office were great and help us close out our unit. Thank you very much for sharing tender stories of success.

Jessica and Victoria were super helpful as I closed out my unit after using them for a few years. Always helpful whenever I needed!!

great place to store the extras!

Thanks Jess. Appreciate the professional and fast service.

Jess was great helping us with getting our storage unit set up. Very professional and personable. Thanks Jess!!!!

I was looking for storage for my father. Viktoriya was pleasant and professional. She explained everything completely and allowed me to get the best space for my needs.

Great place

Rude people & very unprofessional.

Jess was very helpful in getting a unit for a different location when needed great customer service took care of all my needs I would definitely recommend using this location and will in the future if I need it again

Jess was wonderful and very helpful in a time our lives were in chaos. Facility was nice and clean also. Would highly recommend

Great location with a wonderful manager Jess. She is always a pleasure to deal with.

Jessica was absolutely wonderful and very helpful.

My experience was great. My CSR Jessica was great and very helpful with getting me settled into a space that was perfect for what I was storing. I would recommend this facility if you are looking for a place to store your belongings.

THE MANAGER JESS THERE IS AWESOME SAUCE SUPER SMILEY ALL THE TIME ALWAYS HAPPY TO HELP VERY KNOWLEDGEABLE SUPER FRIENDLY AND ABOVE ALL... SHE'S A GOOD PERSON AND AN AWESOME LISTENER

Jessica/ Victoria provided a great service for me I was in and out. I recommend this facility to who ever wants to store there property…

Great service ms carol the best

Rented here plenty of times, always clean and Jess the manager is very helpful.

just would love to say that Jessica was wonderful friendly and very helpful and I give her 11 stars out of 10 !!!

Jessica is the best agent u could ask for at public storage.i always appreciate all she does for her customers!! ,😁🙂

Great facility, very helpful staff. Jess at the front desk will always help you out. Highly recommend this facility if you’re on the market.

This is my second time using this location and would highly recommend. Jess helped me check in and it was quick and easy.

Jess does nothing less than go over the top for her clients. Her service and communication are phenomenal. I would recommend this facility to anyone looking to rent a storage unit.

Jesse was the best !!!!

Jess and Jeremy were super patient and helpful. My dad is elderly and he needs to understand everything clearly. They did an amazing job. We were not easy customers. Jess helped us find the perfect unit in an emergency situation! Jeremy and Jess listened so well. Thank you!

Very clean property and excellent customer service!

I needed to rent a space quickly. I drove right to the office in Langhorne and Jess at the front desk was amazing! So helpful and certainly made me feel better as I was frantically looking for a unit, FAST! She made the whole experience quick and painless. Thank you Jess! You are certainly a fantastic asset at the Langhorne office!

Jess was fantastic at this location and helped us out greatly!! Thank you so much for making our day!!

Love the staff so helpful

Jess was an awesome person to deal with when I needed help! She is great at her job!! If I could give her more than 5 stars I would!!!

Went to help a friend move from her space and Jess was nothing but helpful. We would definitely come back if we ever need too!

Public storage needs more people like Jessica who is professional and treats her customers with respect. Jessica was very helpful in answering my questions without putting up an attitude like other people would do.

Jess was really great. Made my now 3rd experience even better than ever before.

Thank you Jess for the most professional service!

We were very pleasantly treated with respect and professionalism by Ty and Jessica. They can teach what CUSTOMER SERVICE really is. The whole process was a pleasure❣️ AND FUN 🤩

Jessica and Tyler were amazing they were very nice and helpful with my needs I went looking for a unit and I left with a unit there awesome .

Jess was very professional, easy to talk to and came out of the office to offer assistance at the unit. Highly recommended!!! Thanks Jess!

The property manager Jess was so helpful and informative when I came to ask about storage units. I'm looking to get a storage unit in the next couple months and Jess answered all my questions. She was extremely friendly and made my search a lot less stressful.

Chelsie was very sweet and answered all my questions. Thank you for the professionalism and great service Chelsie !

They’ll F… you any chance they get. The corporate has no affect on them. And regardless of what they say they raise their prizes like mine, over $100 in six months. Don’t even go there, you’ll waste your time and money

Did an e-rental at this property and we stopped in the office to find out exactly where our space was. Chelsie was very helpful in explaining how to get to my space. When we got to our space it was clean and ready to be used. The property itself looked very clean, no trash laying around. I feel confident in storing my things at this facility.

Quick and easy expierance.

I went in to look into getting a storage unit. Although, I did not need to rent today, Chelsie answered all my questions and gave me a breakdown of how it would work and different ways I can rent my unit when I am ready. She helped me figure out what size I would need when the time is right. The property is beautiful and I didn't see any trash when I pulled in. I will definitely be coming back here when I'm officially ready to get a storage locker. Definitely the most bubbly person to work with while looking into storage units! Will most certainly recommend anyone needing a storage unit to anyone looking for one!

Without a doubt, the best storage in the area you can rent from! Having rented storage units in FL, PA and NJ over the past 10 years, I can honestly say this has been my best experience. With that said, not all Public Storage facilities are the same, with regard to quality and service and many are far from great (example of a poor experience: Public Storage on Olden Avenue in Ewing, NJ) but this one (500 South Flowers Mill Road) ranks a 10 out of 10. They do not price gouge, they don’t raise rates indiscriminately, they are very attentive returning calls the same day, many times within minutes and go above and beyond to assist in whatever way they can. Chelsea is amazing, as is the Property Manager, Jess and I couldn’t be more pleased and thankful!

I just rented a unit and Jessica was so helpful. She was personable and she wanted to make sure I was able to get a unit that would best fit my storage needs. Moving is stressful so having such an nice and easy experience is appreciated. Thank you!

Office Jess and office staff was always great and easy to deal with they were always available and friendly

Property manager was great. Jess was kind, polite and extremely helpful. Units were clean, prices are reasonable.

Jess is such a wonderful person she definitely rocks !

The only reason i chose the Langhorne site was because they quoted me a cheaper price when making a reservation. But when i went to the appointment the price was higher. Other than that, everything else was fine. Ty was very friendly and accomdating. He showed me different sized units because i was unsure of what I needed and answered all my questions!

I've been renting at this location for approximately 2½years now. The staff Jess and Ty are always phenomenal, especially Jess she is very personable and helpful. She always a big help as well as Ty.

I have been renting at this particular location for approximately 4 years now. The staff are always wonderful & Jess in particular, being phenomenal. Its more than evident that, not only does she take pride in her work, she is more then personable & genuinely cares how the hot mess of the scatterbrained weird girl is do’n when I’m asked.. :) She’s extremely easy to talk too & whenever I see her I feel like I’m catching up with a life long friend. It takes a special type of person to be able to relate to all different types of folks & various personalities on that kind of level & to truly meet them head on where they're at. And that’s not something that can be taught nor a skill one can emulate.

Jessica great....very helpful and friendly

I have being a customer for the past 4 years and love the service and how clean it is at all times. However, if you need anything from this location. Ask for Jess, she is the most knowledgeable, friendly person at this location. Thank you Jess for everything you do!!💀

After a long week of price shopping and doing research for my first storage unit I came to the conclusion that this is hands down the best storage unit in the area maybe the state maybe the world lol. The place has very fair pricing the grounds make me feel like iam on a vacation. My own little home away from home. Jessica explained everything in great and clear detail not like the others who just want a signature and commission she takes pride in what she does and she does a great job at it words can't explain how nice this place really is if you don't believe me just stop in and take a. Look for yourself...

Great Place ‼️ Jess Is The Best And She Works With You . This My 2nd Time Back 😊

The place is well managed. You may see Jess's boys help keep the place clean lol. Both Jess and Ty are good people. I've known Jess a lot longer. She has gone above and beyond for me many times. Well recommended.

Jess has been great to deal with. She's very friendly, helpful and courteous and handles any issue in a proffesional manner. Ive been here since mid 2019 and thus is a good location with reasonable prices and great staff.

Not really impressed. Quiet location. Clean. Expensive for the area.

Reasonable prices

Clean and dry. Prices better than others nearby. Ty helped me with the check in process. He was friendly, knowledgeable and efficient.

In the Event of an Emergency at Public Storage on Flowers Mills Rd...There is no Entry nor Exit (CenterGates) PIX posted due to the Keypad Pole Damaged, I'm sure by now the Owner got Paid from the Ins. Co. To have this fixed...Fire Hazard

This is my second time getting a storage unit and the employees always go above and beyond.Ty and Jess were so welcoming and answered every questions I had , the whole process was a breeze. I would highly recommend them Not many places you go to have such great customer service 🤗🤗🤗

This location is great. Ty and Jess always show great customer service and always are willing to help me with any problems I run into.

I've been renting a spot for my RV for about 10 years. Reasonable rates, very secure. Recently I was there and I noticed that a better spot was available (much easier access) I inquired about it and it was open. The staff helped me change spots and park in the new site. Best part of all it cost less to rent !!! Hats off to the staff at Public Storage.

I have nothing but great things to say about Jess!! She takes the time to explain everything to you, even if you don’t understand something, she will dummy it down for people, like myself!! I wish more companies had employees & managers like Jess. Public Storage should be proud to have her working for them!!

Jess is a great person and a wonderful manager I always have a great visit with Jess and everytime I go to my unit it's clean and safe ☺️

Their prices keep shifting up and down I found people with bigger storage bins than what I have paying less in this place unorganized. Update public storage company has contacted us and gave us a lower price very pleased with them now.

Ty was very helpful from the moment you walk in to reserve the unit, until the end of the process. This is my second time renting and they do a great job.

This is my second time renting at this facility and PM Jess has been so helpful for me both times. This time she stayed a half hour past closing to finish a reservation for me when I arrived late for it. I really needed the unit immediately and she saved me from a major inconvenience. This location is definitely a reliable and safe place to store your things.

Thi was professional and easy to deal with. Quick quality service in and out made it easy. Great clean storage units and friendly staff

Jessica and Ty supply incredible customer service. I have been to the site twice and have had various conversations with them over the phone. Each and every time they have provided wonderful personalized attention that makes me feel that my business is valued. There are quite a few storage facilities in the area but I am very happy I went with this one.

Jess is so awesome! So friendly. Felt so comfortable here

Jenn is the best. Very pleasant and helpful. They are lucky to have her as an employee

Ty was very knowledgeable and kind. Jessica also very helpful and kind. Thank you for the great service!

Jessica was amazing in helping me make a decision on a unit as far size and space. Really appreciated her personality and professionalism.

Jessica the manager is AWESOME - she even SAVED me money - shocking twist? I would only put my things in storage here - clean facility, ive had things here for over 5 years with NO issues best place around thanks to jessica!

I was very pleased with my experience with Jess. She was very helpful and knowledgeable.

Ty was so helpful. Jess was also on the phone. Great customer service all around!

Great place to keep my extra stuff. Thanks Jess for being so patient and kind 🙂

Ty and Jess were very helpful simple process and very nice people.

Great place with great people, big thanks to Jess and Ty for the great customer service

WOW Today was a very tiring day. I went to P.S. to clean up and clean out.I have 2 units 5-5 and 10-10. When I got to my 10-10 a round noon Every thing was fine until I pulled a empty container down from the top and I got hit with a bit of water. At first I panic then I heard Jess's voice and an other young lady's voice. { I'm sorry I forget the 2nd.'s young lady's name} coming down the hall. I told Jess what happen she saw the water and didn't think twice. She told me there was a empty 10-10 a couple doors down and Jess asked me to come with her to see it so I did. We both agreed that it was completely dry and Jess told me I could move in right now so I did. An hour and a half later I was all moved in. Then I went to the office to take care of the paper work.I have never dealt with anyone who was so quick to take care of my problem. Thank you so much Jess. I'm truly grateful for what you have done for me so quickly. Sincerely Susan E. Pannepacker

I was looking for a little space to put some stuff away and i decided to stop by this public stor and i met this lady by the mame of Jessica and she is so nice she helped me with everything I was looking for. Thank you👍🏾 Jessica

They raised the price over $20/month for our unit, during a pandemic, and after only having this unit for 4 months.

Great place to store my things.

Jess and Elicia were amazing! They helped me at checkin and then remembered me when checking out. They really listened and I had a really nice conversation with them when checking out. They are two of the most helpful and understanding people I have encountered.

Jess was great! Easy check-in, very friendly and helpful both on the phone and in person. Even filled up a water bowl for my dog. I got the 5x10 interior room (as opposed to one where you just drive up). Took a picture so you can see what that size looks like.

Very polite and easy to move in

Great service, very helpful!

The staff went above and beyond to help us with what we needed.

Jess & Elicia were super friendly and accommodating! They made my storage lease quick and easy! Thanks!

Jess was of great assistance in getting me squared away! I know my stuff will be safe here 😄

Came by the office, Jess was friendly and super helpful. This location was clean and looked nice. Thank you for the great service.

Jess working at the Langhorne, PA location was extremely helpful and friendly! A+ service! Give that lady a raise!

Felicia checked me, helped make sure I had the right lock, and helped with an upgrade because they were out of the one I originally put in for and gave us an amazing price. Jess was very helpful and made sure I knew how to reach someone if I needed it. While loading, they were patrolling and helping another customer and stopped by to see if I needed anything. They also helped our huge truck get in and out. They were truly amazing and helpful. Totally recommend when looking for storage!

Elicia and Jess went out of their way to take really good care of us and exceeded expectations! Really recommend this PS location.

Cannot say enough good things about this location. Went last minute as they were about to close and Elicia and Jess were fabulous. They handled my move in and then showed me where the unit was, even though it was well beyond the time to close. Great gals, great location! Would recommend

Great customer service is extremely hard to come by these days. Elicia at the facility in Langhorne went above and beyond my expectations today! Kudos to the current team in place and thank you for your kindness!

We just had an excellent experience with Elicia & Jess at this location. When we reserved our 10x10 we didn't realize that it would have been too small for our 2 bedroom apartment, and in a panic asked them if they could find us a 10x20. They had one come available that morning and grabbed it for us which we then went to contract on. They went above and beyond to help us after seeing the panic in our eyes (since we were wearing masks!). We look forward to having the same excellent experience at this location when we move our furniture in!

Jessica and Walter are the best! Both courteous, helpful, professional and friendly during this horrible time in our world. Thank you again Jessica and Walter!!!

Jessica was so fabulous even after we rented the storage online . We decided to rent a unit for my dtr college dorm stuff at 4pm and we’re moving in 6:30. Jessica meet us and drove right to our spot —had the lock ready! Easy peasy!

Great, convenient location and excellent customer service from the manager Jess!

Thank you to Jessica, who was a tremendous help! It was refreshing to see someone who truly takes pride in her work and who bends over backwards to take care of her customers.

I have been renting here for a while. The staff here has always been very helpful. My latest encounter was with Walter. He went above and beyond when my son accidentally broke the key off in the lock. He stayed late to help. Great staff!!

Jess was really helpful and very friendly.

Jess was great, helpful, and had everything ready. Would highly recommend.

Jess and Walter helped me and my boss to find the best public storage for our needs. Keeping the place tidy and sanitized, I was very impressed with the workmanship.

Everyone was very helpful. Easy online reservation system. I went out to see a unit and Leigh happily obliged. A few days later I went in to finalize online rental and Jess and Walter were great. Very patient with all my questions. Great location off major highways.

Tracy and Elicia were extremely friendly & helpful. It was a pleasant experience! :)

When I opened my storage unit with them over two years ago I wrote a great review for an associate named Tyra, She was the last good experience I had there. For over 6 months the light was out in the hallway of our storage unit. I called repeatedly and was given the same ridiculous excuse, I also called corporate numerous times and no one called back. It was during the fall and winter and it was pitch black in there. Not to mention I was pregnant and I felt extremely unsafe in there with no light. Today I called about getting a bigger unit and switching the account to Mother because it is for her and even though there is a stay at home quarantine in place they said my 75 year old mother had to come in. One would think after the horrible experience I dealt with earlier in the year and the current situation that is happening they may have been a little more accommodating but no, so we are leaving Public Storage and moving up the road to Cube Smart.

Good for self storage

Friendly and helpful. First time I ever rented a storage space, and Elicia walked me through it all patiently. So far so good!

I like the service when I walk in it’s really nice and clean and the storages units are nice and big

I had a great experience everything was explained in detail which was very helpful. The property was very clean and its had a wonderful location!

Ciara was amazing! Keep her!

Elicia was super helpful and made an unfortunate situation easier for both me and my spouse. 100% would recommend this site to anyone looking for a storage unit.

Horrible.

This was a pleasure dealing with the people at public storage They have been very helpful and curious as well as helping me resolve multiple issues. I would recommended using the facility to everyone that needs this type of facility.

Ok, Get ready, I Fully recommend and encourage you to store your stuff at this excellent facility. Wether it be cars, boats, wagons, trains, planes, carts, boxes, freezers, display cases, junk or priceless artifacts you came into possession. If you want you man cave or hobby hole this is the place. I met two woman in the office who were very nice and hospitable. They took there time with me and explained everything multiple times, multiple ways and never shyed away from any crazy, wacky question I had. I ended up with a very large 10 by 15 unit inside with THREE doors. the unit was and us well kept and in excellent condition. The only down side is that I STILL DON'T HAVE ACCESS TO THE THRD DOOR!!!!!!!!! But with that aside the office is very kind and funny, they should be given raises and extra vacation time! If you do stop by and get a unit please tell them that Sean sent you and he says hello!!!!

I've used other storages places and by far this is the best around. Tracy was extremely helpful and made sure my move in went smoothly. They also sell quality boxes and tape, everything I needed for my move. The facility is well lite and clean, wish I could give more than 5 stars!

Elicia 🎖🎖🎖🎖🎖(5 Star) was very professional and knowledgeable. Made the process very easy. Third time renter #easypeasy.

Clean

I would definitely recommend this storage place. Very clean well lit and the manager Tracy was very helpful.

Came in today looking for a storage unit and Ciara and Elicia were very helpful and Pleasant. Process was simple and quick.

Great customer service!! Everything was explained in detail of what I was getting and how much I had to pay and when. I highly recommend this location.

Tracy and her staff were tremendous. Took care of every need quickly and at a great price. This place is very clean and in a great location. I highly recommend them.

Great Place! Elicia & Tracy were "TERRIFIC!" I made a reservation, then had to go there to firm things up. I work in NY they waited for me to get there. I just got there by 6:00 when they close. Signing up didn't take long at all. Elicia show me my unit and explained everything. The property is nice, clean and secure. The girls were very kind and helpful. The bonus is I checked out a few places and Public Storage was the leased expensive. I would recommend Public Storage to everyone I know. Thank you for a good experience . Kim Fisher

We are looking for a storage unit for a future move came to your location and found your associates to be very helpful Elicia and Adrianna are simply the Best took their time explained everything and showed us the units. Will definitely be a customer. You need more people like those two girls in all your locations

Came to this location with my friend who has storage here. The location is huge but clean and has security cameras which is nice.

I currently rent a space at your location and am seeking an apt. How much notice do you required.

Elicia and Tysheeka are absolutely amazing. Great customer service and all around great plus to use

Highly recommend

I enjoy storing my property here in Langhorne. Elicia and Tracy are always so helpful.

Entire process was smooth

I was checking online for sizing, availability’s and pricing. Public storage had the best rates and also had the availability I needed right away! I completed the forms online and then called and made an appointment to go in and finish getting the few signatures completed in person. I met with Elicia and she was so very helpful with all my questions and concerns. She then took me for a tour of the complex and showed me where my unit is. The unit was very clean and in move in ready condition. Elicia was very kind and courteous.

This is, in my opinion, is the best location i have found. Very close and convenient location from my home. Tracy and Elicia are an excellent help when it came to knowledge of the spaces and getting ypu in and out quickly. These 2 employees made the process absolutely painless, quick and convenient. There knowledge of the process is impressive and the reason i would come back again and again. Thank You Tracy and Elicia for making everything so easy.

Prices are ridicules after a month keeps going up

My experience was great. Service was friendly, informative and prompt. A special shout out to Elishia! Thankyou especially for all of your help.

Tracy was a joy to work with. She is extremely pleasant, knowledgeable and helpful. The facility is very clean and their hours of operation are convenient. Two thumbs up!!

I still can't move on. My valuable furnitures were gone just leaving them outside of the storage for 30 mins at Langhorne, PA location. I am a single mom struggling to buy stuff but why on earth I trusted a storage without a surveillance camera installed. Never again! Not worth the risk.

Elicia was fantastic. I know my stuff is good hands!

This team at this location is amazing!

Upped the rent over and over

Great place to rent . Also the manager Tracy was awesome. Great service. Great personality and she was on point with everything. I would definitely recommend this place to my friends and family.

Tracy and Elica have great customer service. They are a great asset to the company

Renter BEWARE!!! If I could give a no star review I would. My storage unit was broken into and they took EVERYTHING that was a value to me and my family!! The police believed it was an inside job. Doesn’t help that the gate was always broken and propped open with rocks. They have ZERO security surveillance. Please don’t rent here if you value your items!!

This is my first time renting a storage unit and Tracy explained everything thoroughly and answered any questions I had! I highly recommend them as Tracy was very nice and professional! Thank you!

I have been a customer at this location for many years and wanted to downsize. Tracy was extremely helpful in helping me with this transition and found a smaller unit at a great price. Tracy is knowledgeable, friendly and provided excellent customer service.

Great service.

Can you pay cash at office for rent?

Wonderful customer service, very pleased with our unit and highly recommended this facility. The staff is extremely knowledgeable, informative and will answer any questions you may have. Prompt response to our initial inquiry. Tracy is a stellar employee and an asset to the Public Storage team!

I came in to the office to let them know I vacated today and the young ladies were very helpful and gave me all the information I need to assure I will no longer get any charges from public Storage

Worked here, left for another Job. The boss was a cool guy, good job to have.

Tracy From the Langhorne public storage was so informative and helpful to me. She made my experience very pleasurable and easy. Anytime someone mentions needing a storage unit, I send them to her. Wouldn’t go anywhere else!!!

Absolutely love the staff and manager. Alexus is very friendly and helpful. Answered all my questions and gave me everything i needed. Would highly recommend to all my friends in the area

Love the facility and cleanliness. All around a good storage facility.

The staff is very friendly and knowledgeable. The Manager was a great help when me and my husband looked into renting a unit of ur own. Wonderful facility!

Tracy the manager at this location is the best. I came in with a scatter brain and confused as to what I needed or had to do. She answered all my questions and got me exactly what I needed. I will definitely recommend this location. Thank you so much public storage for have this great employee.

I just rented a unit with Amy who was very professional, knowledgeable, pleasant and friendly!! She gives good, old-fashioned customer service!!!😄

Where is the rest room located?

I have been a customer off & on for years @ this facility. I have to say Tracy the fairly new manager there is fantastic. She is always friendly & extremely helpful.

The two women working today were excellent. They went through all the start up information and answered all my questions. Would recommend this agency.

Friendly

Thank you Tracy for good service! definitely will be coming back.

I've patronized this location for years and have consistently received stellar customer service, but yesterday I was completely shocked by the disrespectful and unprofessional treatment from one employee! My husband went to the office to reconcile an outstanding balance and the agent insulted him while in the presence of an associate. She was beyond rude and her comments were extremely derogatory! In all my years of maintaining an account with this company every customer service agent has been phenomenal. Swift disciplinary action should be executed for this young lady because she has completely tarnished the pristine reputation for this branch of Public Storage. I will close my account in 2 weeks and never recommend this establishment so long as they employ individuals with her qualities and character. I'm very disappointed. I've filed a complaint with the District Manager and Corporate Headquarters and I expect disciplinary action!

Manager tracy at this location was awesome

Alex and Tracy are a tremendous assset to your company. Well versed and laser focused attention to detail.

Alex and Tracy were very helpful in helping us decide what unit to choose. They were courteous and knowledgeable and we signed up for a unit on the spot. They went through all the paperwork and explained each aspect regarding paying our bill, insurance and access to the unit. Highly recommended!

The entire staff is knowledgeable and willing to assist. Everyone of the team members present shared information vital to the selection of my storage unit. Excellent and friendly service. I am surprised that any units were available.

Ebony was super helpful and knowledgeable about the place. She showed us the perfect spot to my dad’s storage needs and worked with us throughout the day while we had some personal issues with confirming the reservation. She was a delight to interact with. I would definitely recommend this Public Storage for anyone needing to store belongings.

Very helpful location. Jessica and another lady that we didn’t get the name of, helped us out with picking a unit. We were not sure what size we would need and if we needed the climate control or not. Jessica walked us over to show us different units she thought we would like. Choose a unit that day and was able to move in our stuff too.

Manager tracy is the best, come rent at langhorne....place is clean n employees are friendly....

Terrible pricing policies. Their current rents for new clients are 66% of my rate and they just increase my rent. Absurd!

Great experience at Public Storage thanks to India! Really simple process and everyone was very friendly.

Ebony was great to deal with! 👍

Ebony was very helpful with selection and prices are fair

Public storage is the best! Great prices friendly saff and secure environment. Ebony and Selinda will take care of you with top notch care and quality of professionalism.

The office receptionist India was very professional and helpful!

Ebony was fantastic! She showed us our unit before we signed, was super helpful for the entire process. The units are very clean and well-protected. Thanks, Public Storage! :)

Ebony was very pleasant, friendly , courteous , dependable. Very informative , respectful .i recommend this public storage to everyone

“Ebony and selinda made my day”

Staff was outstanding. Very helpful and friendly compared to my experience with their call center. Call center sent me 12 miles out of my way to the wrong location. When I arrived at Langhorne, they realized the call center rented me a unit that was under repair. Ebony and her staff immediately found an exact unit and beat the call center quote! Would highly recommend this location. I’ve had numerous storage units over the years and was fortunate to find this location. Friendly and helpful staff!! I did inquire about one of the gates being chained shut. It was explained to me that it was damaged and needed repair. I’m assuming that’s a corporate issue and hopefully it will be addressed quickly. That broken gate will make it difficult to access my unit with a uhaul and other trips in there.

Jessica, who works at the Langhorne Public Storage Office was very helpful to me despite being very busy with handling the needs of multiple customers who had seemingly entered the store at the same time.

Jessica did a fantastic job,way to go

Good service That Jessica she's the best

Greag selinda was awesome

Nice

First, a huge thank you to Amy for all of your help. My service would have been faster if I didnt spend so long talking with this great woman! All and all It would have taken about 30 mintues tops to view your storage space and fill out paperwork (digitalized). The storage unit was clean and exactly what I needed. Amy delivered all of the techniqualtites of renting with Public Storage flawlessly. I left with no questions or concerns. I know my belongings are safe! The only thing I will say is be aware it is manditory to place insurance on your items so bring alittle extra money with you and not just what your reservation email layed out for you. Its very inexpensive and they offer several of options!

Excellent facility. Justin has to be the most articulate front desk person we’ve ever met, plus he’s quick, clear and thorough. Gave us a nice sense of security and confidence. Thank you.

Amy and Justin were very friendly and super helpful, they called us within minutes of filling out thr online form. They were able to see us same day and showed us a few different size units so we could make the best choice on what size we needed to rent. They went over all the options and the renters agreement with my husband and I.

The staff was great & friendly. It's organized & clean. Check in was great.

Nice place friendly faces

Nice place, took about half an hour to complete renting a small unit. Nice people, reasonable pricing, pretty simple. Good spot.

I was just at this location and Justin helped. He was friendly, knowledgeable and extremely helpful..

Justin’s service was top notch! Made sure everything was explained clearly.

Michele was a great help

I I have been keeping my stuff in a unit for over 7 years, and they raised the price so high that I had to vacate. Upon move out, I was forced to throw away half of my belongings due to moisture damage and a horrid musty smell on everything! I was paying $100 for a tiny, nasty smelling closet. What a rip off!!!

Had a great experience at the Public Storage in Langhorne. Amy was very friendly and helpful, walking me through all the details and answering any questions I had. This is the place to go if you are looking for convenient storage and great service.

Very lovely staff! Michelle was extremely helpful yesterday! Great location too. Awesome place!!!

The storage unit and ficility was clean upon arrival. Ebony the agent was very helpful and kind. She made things very easy to understand. Thanks Ebony!!

Customer service is great at this location

Great customer service n really like the area

I would like to take this opportunity to commend Selinda at this location. She is always polite and patient. Her professionalism is par excellence! She deserves a commendation for her stellar perfomance.

Was good till they upped rent $10.00 i will be looking for cheaper place.every year they up rent 10.00..definately looking around for cheaper place that won't up 10.00 every year. dont go here trust me they up rent every year. no need for that. offer you decent price than sneak in rent raise every year. look around trust me get other unit at better pricing in the long run. because this place sounds good at first its reasonable. but every year they sneak in that rent increase. steer away from here. our rent ended up going up 30.00 total from original rent. look around elsewhere!

The staff and facilities at this location are wonderful. I had been searching for a good storage space for a while and I am glad I decided to go with Public Storage of Langhorne. Amy showed me around my storage unit and was beyond sweet and helpful. I definitely recommend this site for anyone looking to do short or long term storage.

For starters when I walk into the office multiple times I could smell weed. So the attendants were either smoking in the back room or getting high right outside and the smoke lingered inside. With that said... If I could rape a zero I would. Do not go here, they will rip you off and take your money every chance they get. First. I missed a payment due to bad timing at the bank etc. Got a notice they were about to auction my unit and locked me out. When I went in to fix it I did not have the full amount they now wanted which was double thanks to all of their late fees. After expressing I couldn't afford it that day but would take money from a different bill to pay part of it to stop the auction, she waited until after I paid to tell me that my unit would still be auctioned. I asked her to refund my payment then, she lied to my face and said she refunded it when she didn't. They open at 6 a.m. I came in the first of the month and by 8 a.m. was in the office to close out my account. When I opened the unit it was the middle of the month. I was told they could charge me a daily rate until the beginning of the next month. Now all of a sudden I'm charged a full month because I had the unit for 2 hours on the first day of the month . this was just two examples but every time I had to go into that office for any reason the woman there was always rude and made my problems worse without any attempt to help at all.

I had a wonderful experience obtaining a storage unit from Selinda at this location. She was extremely helpful and very knowledgeable and informative. She took me through the process quickly and efficiently. Thomas was helpful, as well. He carried boxes I had purchased to my car and couldn’t have been nicer. I highly recommend this Public Storage location!!! Dianna Castner

I walked in to the office with a prearranged reservation. However, I was concerned I hadn't chosen a big enough storage area. I was greeted very warmly by both Selinda and Amy. Selinda researched different size areas to be shown and Amy did a lot of walking with me showing me them so that I could make the right decision. They were very helpful throughout the contract process, also. They work nicely together. Raises all around!

Very helpful, knowledgable , friendly & they know their stuff!

SELINDA AND THOMAS DID A GREAT JOB.

AMY WAS SO AMAZING. DIDNT EVEN KNOW SHE WAS NEW. THEY ALL NEED RAISES. SELINDA WAS GREAT AS WELL. WILL RECOMEND.

Thomas was amazingly helpful professional kind and personable.

Thomas was extremely helpful.. even shoveled snow!!! Thank you

Selinda and Thomas were great. Professional and easy to deal with. Would recommend.

Very helpful, kind staff. Made my “in between” move much easier, highly recommend them and If needed I’ll be back.

RIPOFF !!!!! prices are way too high along with forced renters insurance and buying only their locks....get the picture....

Rented a unit for 3 years. Was pleased with the experience.

👍🏻

Tom was super helpful, and would definitely suggest people to go and ask for him!

Only bad thing is that they dont clear driveway after it snows i had to take a shovel to make trail to walk n get my stuff

The service here suck

Selinda made me at ease when I came in to rent my unit .. She's a great person , knows her job , very polite very helpful .. I'm glad I was able to come when she was working ... Thank you for having her as a worker.. I would recommend anybody I know to come here because of her .. Thank you Selinda for being the person you are ...

The space between buildings is too narrow. It's difficult to get around other people accessing their units.

Easy access. Good storage options. Excellent customer service.

Great service and experience. First time using Public Storage and Thomas Hall at the location was awesome and attentive !!! Gave me a tour of the facility and was super Friendly.

Friendly staff but place is run down and that causes a security concern

Erica helped me questions and was so personable and helpful!!! Just a pleasure to deal with .

Clean facilities. Professional and courteous office personnel.

Okay

Very friendly, sufficient, helpful...great customer service...very happy

Great customer service. I had trouble with my lock and Selinda was so helpful in removing it. Thank you!!

They did not have a spot available for RV storage when I stopped in. A week later Tracy called and let me know that a spot opened up. She had me set up within an hour. Awesome service. Thanks!

Tracy was extremely helpful when discussing storage options. She was also very courteous and made the whole situation pleasant. She is knowledgeable, patient, and kind; and she is an asset to the company. Diane Fehr

I've been with them only a couple of months and they jacked the price up another $13 a month. I was already not happy that they are charging me an extra $11 a month for insurance which I do not need. On top of this they harassed me over my sons ex-girlfriends storage unit when she moved her stuff out and left a table in there. I had nothing to do with her storage and yet I got 3 phone calls from a very rude clerk. I am paid up for the next 2 months and then I will be moving my stuff elsewhere.

The best public storage I ever been to the workers here are amazing, especially the manager.

Worst customer service ever. I understand rules are rules but the worker was an absolute jerk. They act like they are doing THE CUSTOMER a favor. If the rental is not possible due to regulations that is ok. But a customer service rep has to have people skills

Kyree helped me quickly take care of all the necessary paperwork to get my storage unit taken care of. Thanks.

Had a wonderful experience at public storage, Kyree was an amazing help, and got what a needed in a reasonable time, awesome service

Fantastic place with an awesome staff! Gave me all the deals they possibly could! Go see Tracey! She's awesome! A++

Ryshawn is the best. Helped us and answered all of our questions.

Absolutely satisfied and the Selima is just wonderful!! She was so helpful and kind. Very clean and security is very good at this location, I would recommend.

Convienant location. Tracy(manager) is great.

Great service! Very friendly and helpful associates!

Just left langhorne public storage; Tyra and Selinda at the front desk were awesome. Not only did they help get what i needed, they were very friendly and made my experience great. Highly recommended!!!

Everyone was extremely helpful and courteous. This was my first time with renting a storage unit. I'd definitely recommend Public Storage to a friend.

Selinda answered every question before I even asked, awesome customer service skills. I was in and out she made it very very easy!

Selinda was friendly and very helpful

Tracy was great!!!