Jess the manager is always on point. She keeps the property clean and never fails to help with any issues that arise. I always reccommend to anyone needing a safe place to store.
Property manager named Jess has been super helpful and polite in getting me set up last minute with the spot here. Definitely went above and beyond to show me everything and answer my questions. Have been very happy with everything you pay the money for the month and they leave you alone. Plenty of time for Access during the day and it's gated so I feel my stuff is safer. Thank you Jess for going above and beyond and dealing with my back and forth. You have great patience and were most helpful!
Jess is always a pleasure to do business with. I have been a customer for years and she always greets me with a smile, friendly conversation and is very helpful 😊
Was an absolute pleasure! Jess was a blessing!
Jessica was phenomenal!!!
Clean, safe and efficient for storing and then moving all of my mom’s things!
Good job Jessica wow awesome
great place, my dad just got a unit there. its very clean and well ran and jess was a big help
Jess is absolutely amazing! She helped me get a new unit at a super low cost and saved me money at a second location with storage unit.
Jess is the best! She is so friendly and informative. I will never rent from any other storage place again, give this woman a RAISE
Jessica is great! She's so friendly and helpful and made the process so easy.
Jess was so incredible!
I would not have been able to do this without her! She was friendly, helpful, and very knowledgeable! Great experience! Thank you for having such a great person manning front desk!!!
The staff is very friendly and helpful. Also they keep the facility is clean and well kept. I recommend this storage to anyone. Also management it’s was very helpful.
Wonderful customer service from Hess and Jack they know their stuff and fot the app all set up for me
Jessica provide is a very quick and professional service and help for me as new customer
Jess was a big help getting me the right size space. Place is clean and welcoming
Easy access to the units makes it perfect. Place is clean and Jess is great. Got everything set up really quick.
This place has a wide variety of unit sizes. Thankfully, Jess helped me find exactly what I needed. Units are easy to access which was perfect!
Jess is the best. She helped me find everything I needed. Units are clean and well maintained. Definitely one of the BEST self storage locations.
Jessica was great. Very patient and helpful during my time of need. Definitely recommend
Jess provided amazing service when I had issues with my account!!!
Jess and Craig were super helpful and so nice!
Jess is absolutely the best!!!
She always has a smile on her face and is such a friendly person!
If you rent here, I guarantee she and her staff will take great care of you!
Thanks for everything Jess!
MOLD!!!! MOLD!!!!MOLD!!!!
Crazy amount of mold and they fill all of these comments with scams. They won't approve any reviews with photos of the mold attached. Absolutely wild what can go on here
Been renting a unit here for a few years, Jess is a great property manager! Place is always clean and she is always willing to help! Thanks for the help recently!
Jess is absolutely amazing! Her customer service is FANTASTIC!!!!!! And this is one of the most nicest properties to store your items.
Jess was great to work with. Have been looking into a storage unit and she helped answer all my questions gave me incredible info about pricing and make this process seamless
Been a customer for a few years now and love how well kept the location is. Jess is a great manager
I feel the need to update my review as I witnessed an incident yesterday while it unfolded. My unit is across the aisle from the building where a large group of family were moving items. I PERSONALLY witnessed both Jessica and Craig being screamed and cursed at by everyone over a situation that wasn't anywhere nearly as bad as the others are saying. These people not only were completely out of line in calling the PM extremely uncalled for names but they also barricaded the doors for her to not get in or out. They threw many large items of furniture all around the drive aisle and even next to my space and refused to calm down no matter how nicely the mangers tried to work with them. Honestly I saw the items and there was no signs of mold but definitely everything was soaking wet from the rain and maybe they just didn't feel like taking it with them.
Regardless management did a great job of handling and trying to diffuse this situation even while being completely disrespected and threatened.
If I could give this place 0 stars I would. Not a care in the world for the belongings you store here. Their neglect,my belongings.
The management won't take care of the mold problem, and it's costed many valuable items to be ruined because of it. It's outrageously nasty.
This place is absolutely disgusting. Multiple units are infested with mold, ots just horrible. And don't even get me started on the staff here. They are so rude and could careless about your things. Go anywhere else you'll be thankful later.
Wouldn’t recommend this place doesn’t care for what happens to your stuff and if something does happen they don’t even take accountability for the damages.
I watched somebody move out as I was moving in and all of their stuff was covered in mold. I immediately took all of my stuff out and demanded a refund for the unit I paid for
My storage room made everything I had in there moldy disgusting and ruined I've had multiple books and wood in there that got ruined due to poor service f this place
Jess was awesome and a huge help. Quick service nice property.
Thank YOU, Jessica. Appreciate the help navigating a complex clerical issue. Would recommend this location to anyone based on the 1:1 service and amenities.
Very friendly and patient! Jess is sooo pleasant and friendly!
Jessica was amazing! Great customer service! Saved me $ too!!
Jessie was very helpful and professional. The unit and site were very clean and well-cared for.
Jess made things soo easy for us, and we really appreciate it! Walked in and paid for unit. A few days later we came in with 4 cars to unpack. She was VERY helpful with everything. Thank you Jess
Jess was very helpful from begin to end. She made the whole process easy. Thank you Jess😀
Jess is the best she always looks out has great customer service
Great service and very helpful
Jess was very helpful and understanding I would recommend people to come here
Jess was super helpful, friendly and professional.....a rare breed
If I could give 10 stars I would. Jess and Kee are the best in the area. Jess follewed up and made sure I got the right space. Property looks great😊
Kee and Jess had steadfast assistance!!
Jessica is always been so helpful and although represents a big Corp she has a local business approach. Truly looks out for my best interest.
It worked for my needs. Why idms storage so expensive though
I have been a customer off and on for years at this facility. I just met Jessica while renting this time and she was friendly and professional. The property is very well maintained. Thanks Jess and your team!
Jess was very helpful and nice made my renting experience very enjoyable
Jess helped me navigate picking a new unit!
Totally amazing service , i entered stressed and left smiling! Thank You Jess!
Jess was the best working with her I had no stress So I give you five stars, and nothing less specially if five stars is the best
Victoria was so helpful moving can be so stressful she helps me fast and gave me all the information i needed thank you ladies
Jess was absolutely awesome. Got us in quick show us how to use the app explained everything in detail.
Great experience for a new customer
Jess was great
Jess was super. Always went the extra mile.
Jess is great. She goes up and beyond to help you know matter how long it takes.
Jess is great. Always helps me with everything. She is the best.
Jess and Jill were great help today in getting us a RV storage spot really helpful
Jess was great with customer assistance
Public storage has me paying 30 and 60 dollars for 2 storage units the same size rented on the same day. And when I called them for help have told me that it's only certain storage units that are able to recieve the discount. Why didn't the lady say this when she moved storage units for us? Why weren't we told this? We'd have kept the original storage unit we had. The lady moved them cause they were on opposite sides of the building. I even had to do the stupid thing online 3 different times so I could get the discounted price. But for the last 5 months now!!!!! I've been being charged full price for one of my same size units!!!!! And no call back from their district manager.
Jess was great. She made the entire process easy!
Great property, great manager, helped me out for another location
Jess, was very helpful and such a pleasant person to speak with. I appreciated all her help.
From Mrs. Donald Welch
Jess is a wonderful property manager who truly cares about her customers and job. More people should have her work ethic and customer svc skills :)
Jwss was fantastic in handling a situation where I got the wrong space at another location. I called spoke to her, came in and she got me all set up at a great rate and perfect unit. Definitely recommend this over the computer self serve location
Great place to save your belongings
Quick and easy set up for my storage space.
Jess was very helpful, happy, great job.
Awesome staff person (Victoria) at desk, very knowledgeable and patient with us. Helped us with everything we needed
Jess is a boss! The best.
Jess and Becky did a great job getting me squared away in a space. Great managers and place. Definitely recommend
My father has been renting a unit for over a year now and Jess keeps the property very clean always does a good job at picking up any trash that is around. There was a price increase but honestly that is expected with the times that we are going through right now.
Raised my rate by over 50 dollars with no warning, I vacated the unit with 3 weeks left in a month and they charged me for the full month BUT also made it available to rent to someone else. Oh, and the unit next to me was a freakin' Beekeeper and his bees invaded my unit. So, there's that.
Jess was kind, courteous, patient and very professional. Thank you for your help!
Jessica went above and beyond and did us a major favor in getting us in our unit
Jessica, made everything so easy and fast.had to set up a new unit and was able to handle everything in 15 minutes flat. Left me with no questions, very nice people.
Jess and Victoria were great! Very helpful and listened to all of my sob story. Thank you.
Jess had outstanding service. Definitely recommend coming here!
Jess was friendly, efficient and knowledgeable in helping us get our storage space. Extremely easy process with her help!
Stoped by this location today to find out about storage and lady by name Oksana was very polite and professional by giving me all the information I need it!
This is my second time getting a storage unit and the employees always go above and beyond.Ty and Jess were so welcoming and answered every questions I had, the whole process was a breeze. I would highly recommend them
Not many places you go to have such great customer service 🤗🤗🤗
Jess was so helpful with quickly getting me into a unit when time was limited. She made sure my unit was clean and ready to go and went out of her way to help me get a ladder and fix my light. She goes above and beyond and it’s much appreciated
Jess is the absolute best!!! She helps me with all my storage needs
Maria and Viktoriya was very nice smoth transfer thanks will recommend nicest ladies
Maria and Jess were awesome and were very helpful... Thank you!!!!
It was so refreshing to do business with Jess at the Public Storage location in Langhorne, PA. She was so kind, helpful, and provided outstanding service. In a world where customer service is often lacking, I really appreciate how Jess handled my storage needs. She is people friendly and a pleasure to do business with.
Viktoriya as always super helpful and patient.
Jess and Maria were very helpful and it was a very easy transaction. Thanks again!
Maria was very helpful, answered all my questions.. like the location a lot, property also seems very clean and maintained
Jess was very helpful, and made my storage needs easy. Thanks for are your help.
Maria and Jess were very helpful while I was inquiring about the units at this location. Answered all questions and heard all my concerns. While I have not purchased my unit yet, I plan to at the end of September and will definitely be storing here. Property is very clean, and the customer service was great. Huge thanks to Jess and Maria again for helping me figure out the size of the unit I actually need lol
Just moved here and needed a unit to rent. Jess was great!
Jess was really helpful in straightening out my situation, and I Thank her.
Jessica was super helpful and took her time to explain how to download the app to make access easier! She was great ty!
Приємний персонал тиха ерія
The receptionist was awesome! She is very pleasant and knowledgeable! She also helped me the lock for the storage unit. I could not lock it your bigger lock, she could not either! She put a smaller lock on it. She is definitely a keeper employee!!
Viktoriya and Oksana are wonderful employees at the Flowers Mills location. When I had no where to turn, they assited me with my issues and my items are now and safe secure .
Jess provided exceptional service!
jess and Lori were awesome 👌 👏today was my second time at this location and Viktoriya was awesome as well
I was very happy with the service I recieved from Victoria she was very hepful and kind to talk to I feel she was very professional in booking me a appointment and setting me up with storage space yes I would reccomend your business to others
Ronald k mcgarrigle sr
Jess was really helpful with me as I was trying to get the most for my money and moving in!!! Love her.
Jess was so wonderful and kind when I arrived from NJ! The best ever I recommend her to anyone who is renting storage space
Jess and Oksana were very helpful. Would highly recommend both of these awesome young women!
Oksana was extremely helpful and friendly!
I have to give a shout out to Jessica, who goes above and beyond to make sure the tenants are happy. It's always good to recognize when someone has a great soul and really enjoy what they do. I appreciate you Jessica, always be the amazing person you are, and thank you again for making my experience comfortable. The improvement from the renovations makes my rental experience worth it. Namaste
Jess Victoria they are dynamite and polite
Jess is the best, very patient
Very Helpful and extremely pleasant, any time I come Jessica and the ladies are always wonderful!
Great and clean facility. Customer service goes above and beyond.
Our motor home was robbed.
Jess is THE BEST!!! so helpful and kind!!
Jess was extremely pleasant and helpful through the entire startup process. Truly a pleasure to deal with!
Viktoriya and Oksana was very helpful with my move in.
Jess and cristi are awesome and we’re a big help
Jess and cristi were wonderful and quick to pick up the phone when I called. Talk about two women who know what they're doing! If I ever need a storage unit again, I'll be right back here!
Jess was awesome! Fast, friendly and professional!
Jess found me a bigger space at a more affordable price. Why isn't she hired to fix our country's economy!
Jess gave me the best service I've ever received and she was extremely helpful and friendly
A great group of staff. Yamenia and Jess were very helpful in getting me setup with a parking space. Place is spotless and secure. Thanks ladies
Chris and Jess were of great assistance in not only getting me set up with a space but all the merchandise needed. Everyone was wonderful
Great communication, they treated me pretty well. Was very fast checking me in and reasonable pricing! Big thanks to Jess and Minah
Victoria is very helpful and friendly
Jess was amazing and very helpful. Was open to answer any and all off my questions
Very nice. Price could be a less for people on Disability fixed income though.
I was helped by a wonderful patient woman named Jess she was knowledgeable helpful courteous and made the entire process easy peasy come and get one yourself
Jess was friendly, helpful and professional.
Jess was wonderful! Excellent customer service and professionalism!!!
I have had a storage unit there for almost 9 years. I worked with many people in the office over the years. But, Jess stands out above the rest! She is very professional, kind and always has a smile on her face when I walk through the door. I've also seen how good Jess is to her colleagues. She is just an all out wonderful employee. I hope Public Storage realizes the Gem they have in Jess.
Jess was extremely helpful.
JESS offered great service and was a super big help
Jess was very helpful as always. Will always have a unit at the specific facility because of her.
Jess is a great property manager always takes care of the property. Always a pleasure to do business
Jess took care of me and made my trip to public storage an easy one.
Jess is amazing! Anytime there is the smallest of problems she is right on top of the situation!
Great Storage Facility, it the people that make the difference!
I worked with Leigh to get me signed up for two units. She was terrific! Patient, kind, knowledgeable and professional. I loved the fact that everything is electronic, and I was able to get a terrific internet rate that didn't compare with any other local storage facilities. Highly recommend!
Just an update after moving out recently after over two years - everything went very smoothly and the staff was again very helpful. No issues at all.
Jess was very helpful. Provided great customer service and more than ample assistance. Five Stars
Jess and Tyasia were very helpful and knowledgeable. Pleasure working with them
Jess and Isis are phenomenal.. very nice, helpful, funny and good people.Highly recommend this place
Awesome service. Associate was very helpful and friendly. I had a very good experience. I would recommend this location.
Came to this location looking to get space for the Fairless Hills location and was helped by Pm Jessica and her assistant Tyasia. They did a great job getting me all set up. Thanks ladies 😁
Wonderful service, property manager Jess is a saint !
Jess has been very helpful throughout the years that I’ve been here very kind thoughtful and cheery perfect thank you
Jess was amazing. She listened to my needs and help me get the right size unit. Made the process so easy
Jess was a great help getting me all set up. She even stayed late and was sure my app was set and working. Thanks Jess. She’s the best
They were always fair, very nice, will do anything in their power to help.
Jess was awesome! She explained everything to me and was extremely patient with me and my roaming toddler. This was a great experience. Jess should get a raise!!!!
They just keep raising the price!
Jess is AMAZING! She's been so helpful and easy to deal with when we were in a tight spot and needed storage fast. Highly recommend!!
Jess was vey helpful and knowledgeable and Made the whole experience a pleasure
Even with renovations going on the employee named Jess has gone above and beyond to accommodate any request I have had . I like the langhorn property because I'm able to drive up to my unit and the entire property is gated and even know that property is off the beaten path just a little bit set back from the road I've yet to see you a piece of trash out of place the grounds are kept up really nice and clean no clutter no trash I'd recommend it to anyone that asked
Jess was extremely helpful and very pleasant to deal with going through the whole process of getting me set up to talking me through what I will need to do with my unit. Highly recommend
Awesome facilities! Jess couldn’t have been more helpful with my storage needs! Quick, reliable support only a phone call away. Public storage in langhorne is your one stop for storage needs! Thanks so much!
Jess is hardworking and extremely sweet, she made it super quick & easy helping me get my storage unit.
Was pressed for time and really needed a place to store my stuff. Luckily Jess was around, she helped me get everything safely stored in no time at all. Jess was helpful and professional throughout the whole process.
Super easy customer service and always a great experience and clean storage units!!
Victoria and jess were very friendly !
The lady Jess went above and beyond to get me a unit a a completely different facility. I am definitely impressed and will highly recommend!
Service was great and they answered all my questions would highly recommend. Also prices are reasonable.
The price keeps
Going up. I used this place before. It has doubled price for a smaller unit. Insane. I will have another garage in my house before I go there again.
Jessica is great and very helpful. Has helped me out a few times now.
Dispute the circumstances at the property currently, Jess is doing quite a superior job at keeping the customers happy and everything tidy, and also secure. She defiantly goes above and beyond, which is why I will continue to rent my 6 spaces. Give this women a raise!
I came in today for a storage unit and was greatly surprise by the great service I received from Jessica. Would definitely recommend this storage unit.
I recently rented a space and must say it was a simple process. Jess in the office was very thorough and helpful. Even today helped me with my door. Thanks😊
Jess is fabulous. Always helpful and positive. I love her and this location. She makes everything easy.
They raise the rent every couple months until your paying triple what you were first paying
The front desk associates Jess,and Nick are very professional at the jobs, assigned and were polite and helpful, very refreshing for a change
I had my doubts at first …but “Jess” made everything clear and simple for me
She is indispensable to your service!!
She is the sole reason I use Public Storage now
I feel confident in your storage as I recommend this site to everyone!
Property manager Jess gave great customer service with a smile, helped me save time and got me in a perfect space for my needs.
I used this storage for few months and happened to be the best place & so are Jess & Nick. Both of them were kind and helped me for loading my car. Thank you for your help :)
My experience with Langhorne public storage was wonderful. Over the last few days I have needed four storage units. Each time my experience has been a class act. Jessica, Nick and Victoria have been very helpful. Each staff member has great knowledge of the business.
Regards,
Robert Marini
Jessica was super helpful getting us closed out when we finished moving our items out. Super easy and very helpful. Will definitely use them if the need arises again.
Jess was the absolute best! Helped me get everything set up for my new space
Jessica and Victoria were super helpful as I closed out my unit after using them for a few years. Always helpful whenever I needed!!
Victoyria and Messica in the office were great and help us close out our unit. Thank you very much for sharing tender stories of success.
I have rented here for years and never had an issue . Jessica was always helpful, understanding and kind.
issue. Thank you
Jessica
Thanks Jess. Appreciate the professional and fast service.
Jess was great helping us with getting our storage unit set up. Very professional and personable. Thanks Jess!!!!
I was looking for storage for my father. Viktoriya was pleasant and professional. She explained everything completely and allowed me to get the best space for my needs.
Rude people & very unprofessional.
Jess was very helpful in getting a unit for a different location when needed great customer service took care of all my needs I would definitely recommend using this location and will in the future if I need it again
Jess was wonderful and very helpful in a time our lives were in chaos. Facility was nice and clean also. Would highly recommend
Great location with a wonderful manager Jess. She is always a pleasure to deal with.
Jessica was absolutely wonderful and very helpful.
THE MANAGER JESS THERE
IS AWESOME SAUCE
SUPER SMILEY ALL THE TIME
ALWAYS HAPPY TO HELP
VERY KNOWLEDGEABLE
SUPER FRIENDLY
AND ABOVE ALL... SHE'S A GOOD PERSON AND AN AWESOME LISTENER
My experience was great. My CSR Jessica was great and very helpful with getting me settled into a space that was perfect for what I was storing. I would recommend this facility if you are looking for a place to store your belongings.
Jessica/ Victoria provided a great service for me I was in and out. I recommend this facility to who ever wants to store there property…
Great service ms carol the best
Rented here plenty of times, always clean and Jess the manager is very helpful.
just would love to say that Jessica was wonderful friendly and very helpful and I give her 11 stars out of 10 !!!
Jessica is the best agent u could ask for at public storage.i always appreciate all she does for her customers!! ,😁🙂
Great facility, very helpful staff. Jess at the front desk will always help you out. Highly recommend this facility if you’re on the market.