Public Storage Self-Storage Units at 3461 Tylersville Rd, Hamilton, OH

Not a bad place, but they close at 6 and so does your access

Beth was extremely kind and helpful when I rented my unit. She went over everything I needed to know and offered me dampcheck to help control the moisture. The whole process was quick and easy. The property was clean and well maintained.

I have used a variety of storage facilities and this company ranks up there as one of the best I've had. You can open the gate with your phone, basically everything is on an app which makes it convenient. And the price is pretty good compared to others in the area.

Beth and Deborah are amazing, great service and very nice!

Beth is awesome! Clean property great customer service!

I was helped by Beth today. Very thorough in helping us choose a unit. Thank you Beth!

Thank you so much Beth at Tylersville road you were so helpful very pleasant to talk to. Beth took her time to show us and explain every unit as we had so many questions. If you every need a nice clean and by the way it smells good and clean go to tylersville and see Beth excellent service.

Beth is awesome. She saved the day! We have the storage needs that we requested! Happy to have chosen this location!

Very clean, easy Access

Fantastic service from Beth 😁

Melodie was very friendly. Informative and very helpful and again very nice.

Got there 5:45 the lady working took me right in and had me set up she was fantastic ❤️‍🔥

The staff helped us get settled in and we're very professional and friendly. Thank you.

Beth went above and beyond to make everything work. I even drove to her location just to do business with her because she was awesome on the phone.

I couldn't have more amazing things to say about this particular location. The property manager, Beth, is one of the absolute best in customer service! Any and every time I have had a question or concern, she has been available and eager to assist. Not to mention she is just an all around amazing human and always a friendly face. All the staff here deserve an A+, I have been a customer for years and don't anticipate leaving any time soon!

Beth was super helpful! She took her time to help me today

Beth and Melodie were very helpful with the rental process. Easy and fast! They were the best.

I stopped by looking for information on getting a storage unit for my grandparents and got taken care of right away by Rochelle she was so pleasant and answered all my questions! Overall very happy with my experience!

Rochelle helped with transferring to a new unit and she did an amazing job !

Stephanie is very helpful and help find the right size unit

I have been using this location for over 2 years. The beginning rates are great. They increase your rate without any notice. I had a huge price jump. I've been working with them for two months to get this resolved. My current rate is $400.00 a month. The starting rate for new customers is $157.00 for this unit. I've called and left several messages. I've been told they are going to resolve it. At this point I don't see that happening. Just a heads up. Your rate will adjust without your knowledge. It's a big increase.

Beth was fantastic! Answered all my questions and made my experience easier! Kudos to Beth!

Beth @ Public Storage Tylersville Rd Hamilton Ohio..Is Very Courtes, Very Outgoing, Very Helpful, Goes out of her way to work with her customers. She's willing to help with a Friendly Attitude. Public Storage should be very grateful to have her others aren't as helpful as she is

Beth was amazing and very helpful and friendly. She was patient and very thoroughly.

Sidney she was wonderful as a cyst service. Will give her 10 stars from 5

Beth was very helpful and kind

Cindy was supper nice and the whole process was quick and easy!!

Sidney was so nice and keeps the property so clean.

Sidney was very professional, she took the time to walk me through the process. Very much appreciated.

Beth was a huge help!

Sidney was really nice and respectful when helping me

Sidney was awesome!! She went above and beyond for me to secure my storage space!! Thank you so much!!

Amy was very helpful and I’m happy to have no complaints with our interaction. Would recommend!

Sidney and Beth are great to deal with

Sidney, awsome!

Beth is the best

***UPDATE*** Since my last review, our Public Storage staff have been working with my wife and I to find a solution regarding late night access and accessibility to our units. We've been granted temporary 24 hour access which if possible I pray becomes permanent. (We have a lot of moving around to do!) It takes a special kind of business and/or people to actually care enough to take the time, step in, and make life a little easier for another. Thank you Tylersville Public Storage. Much respect and appreciation.

Girls at the desk were very nice and even kept me from leaving my wallet XD.

Just absolutely loved meeting Sidney. SHE is very knowledgeable about our needs, helped us during a rough time. I can not express just how awesome she is! If anyone is looking for needs in Hamilton, this is the place. Ask for her! She will take very good care of you!

Sydney was very helpful with my rental :)

Sidney was such a pleasure to work with! Made the whole renting a unit & moving in process easy!

If you need a affordable and quick storage space then I recommend public storage !!! Sidney was the sweet lady that helped us and made sure we got what we needed ! and out of all the storage places I’ve rented to this one is definitely the cleanest ! This is my new favorite storage company !!

My dad stored at this location and he loved it!

The girls there were so much help I like that they explained everything to me and helped me understand stuff thank you for your help.

Sidney was very helpful with my storage needs. Fast and easy

Sydney was extremely nice! very welcoming and inviting. I 100% suggest this storage as the one to use!

5 star. Good experience. I would definitely do it again if needed.

Highly recommend. Beth is the best public storage worker of all time!!!!

Womderful customer service. The space is clean with easy to access. The app is a great tool and easy use. They are a pleasure to work with. I hghly recommend this storage facility.

Beth is amazing!!!! She’s the sweetest young lady!

Great place clean safe knowledgeable staff

Dennis was very professional loved the fast service would recommend to everyone.

Dennis was so helpful getting me set up with my storage spaces. He showed us where they were located and all about access. The places were very clean. Dennis deserves all 5 stars!!!

Laura was extremely helpful at getting me a storage at the size I needed in a good location.

I have always had great service at this location. I forgot my gate code and was assisted with a smile from Lexie. 3 years later still excellent service. My kids and my brother rent at this location and access is easy never have an issue with Laura not being available.

Loved working with Stephanie. She was awesome. Made things easy and quick. I should hire her to work for me. Thank you.

Sydney was awesome! Such a nice place.

Beth and Laura were super helpful. They answered all my questions about e-rental, helping me switch my unit when I got the wrong size. Couldn't ask for better customer service!!

Beth and Sidney were awesome. I rented a second space with Public Storage and they made it a easy process.

Very pleased. Laura and Sidney were very helpful. Would recommend!

Sidney and Laura did a great job. Flawless customer service skills

Jenna was absolutely phenomenal in helping us get the perfect unit at the best price. Her endearing professional attitude and willingness to help pick out the best moving supplies made our home transition a breeze. She went above and beyond to make sure we were satisfied utilizing great salesmanship, customer service, and compassion. Truly the best experience during a very stressful time. I highly recommend this storage unit and jenna!

This is the best place to rent a unit the office employees are the best

great experience here Lindsey and Laura where awesome...They was very polite and friendly and very helpful thanks to them i had a great experience

Lindsey and Laura are wonderful woman. Very informative and a real pleasure to speak with. I would highly recomend these two ladies to help my friends with their storage questions. Thank you ladies for being wonderful!!!

Laura and Lindsey were extremely helpful and answered every question I threw at them! It was so nice to have such a friendly and professional experience.

I needed help to find storage for my family that lives in the area. I had called around a few places and mostly felt the people there were indifferent at best to my request. But not Public Storage! I called and spoke with Lindsey and not only was she very informative and helpful but she set my mind at ease about renting there. I had forgotten to ask something and called back and spoke with Laura who was also very excellent and helpful. For someone who was out of town and just trying to help my elder family members find a place they can count on to store items, Public Storage hit it out of the park and these ladies are the reason!

I cannot begin to tell you just how wonderful this place has turned out to be. My family member suddenly died, and we were desperate to find a place to store all this stuff that we suddenly had no place for. At that time we just happened to be driving by the Public Storage and went in and there were two Super Heroes inside, let me tell you they saved us that day. Thank you Laura and Lindsey for going above and beyond to make us feel like there was nothing to worry about and everything would be safe and secure. It was one less thing to worry about and allowed us some peace of mind in our time of greatest need.

Lindsey and Laura are awesome! They know their stuff and helped me out a lot through these tough times

This place was great. Lindsey and Laura were awesome, big helps. Definitely recommend doing business with them.

Very clean, Lindsey was supremely nice and answered any and all questions I could have.

Excellent. Laura friendly, helpful, professional.

Great people always a joy to come every month to the auctions.

Had a wonderful experience here thanks to Chrystal! I asked her how long she had been working there and was surprised when she said she was fairly new there because she knew exactly how to put my mind at ease when I told her my worries about water damage or other things happening to my stuff while being stored there. She told me everything I needed to know about their units and the security of their place. She also has a very out going personality and kept me laughing the whole time. She ended up turning a stressful bad mood day into a complete turn around!

ERental was simple! Moved into the unit even after the office had closed. Would recommend to any business just because of not having to go into the office and take up more of my day.

Sidney and Stephanie the Best!!!!!!!

Awesome people.

My daughter stored here while she went home from College. Location was clean, had cameras and seemed safe. No complaints and we’ll see you again next year.

I had water and mold damage in their unit. I live out of town and have been attempting to contact them about a simple form I need for my insurance company. No one at the location answers. So I call the call center, who keeps telling me to call the location, but no one at the location answers their phone or calls back when I leave a VM. Call center gave me district managers number, but he doesn't answer or call back either.

I wanted to say thank you to Laura who is always so helpful and courteous. Outstanding service. She always goes above and beyond for her customers. Thank you Laura.

Thanks Stephanie for the awesome service!

We have had our units for 7 months, well today we were moving out of one unit. It’s finally winter here in Ohio so the locks are frozen, our key got stuck in a lock (which we bought from public storage). We walked to the front office asking for help/bolt cutters, we interrupted the employees FaceTime/ movie time.. she stated it is nothing she can do “only district managers can cut locks” I can put a work order in for you and maybe sometime over the next week(s) they can cut it for you. I am unable to cut locks, but you’re welcome to go buy you own” then she gets back on her phone.. After we spend $50 for bolt cutters , we empty our unit and tried to go back to the front office to close our unit.. Four! Yes FOUR other customers are trying to get assistance and the worker locks shop and leaves for the day.. 1:30pm on a Sunday! They close at 5pm, no she was not out helping a customer get a new unit , her car was gone.. The other customers said this isn’t uncommon for this location , they also had frozen locks unable to get in their own units. We called customer service to close out the unit, and they said it’s the workers duty to have a daily walk to make sure the units with no locks are properly emptied.. the customer care representative did not seems to care about the experience since we are closing a unit so it’s no big deal.. This is supposed to be a place of business, and it was not represented as a 4.7 rated business! I can’t wait to move out the rest of my items and stay with Uhaul .. where at least they have bolt cutters and a staff that actually helps customers!

Today I went to public storage after checking 5 other facilities and was greeted by danielle and Laura with the best customer service and prices hands down . Because of the experience I had with them i will be a forever customer of public storage . If you ever need a place to store items these ladies and facility will for sure take care of you.5 star rating for sure .

Stephanie was a very big help to me. And I love this storage location.

Stephanie is very nice and professional

Samantha was very helpful with getting my mom a storage unit great attitude

Great facility. Well maintained and great staff especially Samantha! She knows her stuff and made the experience wonderful!

Came in to make a payment, Kelly and Laura are a great team! Great customer service!

Laura and Kelly were a great help when visiting the property, very professional and friendly.

Kelly and Laura are the best employees this company has. They're so nice and they know how to do their jobs and treat people. I would definitely recommend some friends to see those two

Kelly And Laura are always kind and professional

Excellent experience. Kelly and Laura were great !

Autumn was the best and very helpful on Sunday to us and our needs. Very personable, friendly, knowledgeable and all around very much appreciated! Thank You

Great service and great facility. Thanks

Great rates, staff knowledgeable & polite, easy explanation of monthly rental. Went out of way to make sure storage space was exactly what was required.

Autumn was a big help and she has a huge heart

Autumn was a big help with everything

Laura is always helpful and let's me know all information up front

The service was great. Amber and Laura was very helpful and professional.

Fantastic customer service in and out no time great review

Was locked out of my unit with being less than a week late on my payment even though I had made a payment arrangement with my location office which then found out payment arrangements don't exist.

Stephanie was very help full and knowledgeable on everything. Thank you for all your help. Property is very clean.

Great service! Jamie was awesome!!

Laura and Jamie from Public Storage showed the utmost professionalism handling all my storage needs. I would recommend them to anyone!

Kristy was great! Would give 25 stars if I could

Love to come back here again if I ever need the storage. Kristy was great!

In my 70 years of using storage, this is the best place I have found. Friendly, polite, and personable people. Thank you Laura!

Over priced

Stephanie and Laura are a blessing! I appreciate the help you made moving out a breeze!! Stephanie thank you so much!!😘

Thank you Stephanie for the excellent costumer service. For going above & beyond to make the move as stress free as possible!

I had the opportunity to work with two associates during my check-in process. Laura, the property manager, ensured that I was able to switch into a more appropriate space for what I was storing and helped to make my experience exceptional. Kristy helped me with most of the process, from touring the space to signing my final documents. There were specific things, such as a lock, that I had forgotten but was able to be assisted through Kristy's recommendations. The entire process of inquiring, reserving, and actually moving items into the space was fantastic.

The staff is extremely helpful, pleasant and knowledge. I personally worked with Laura and every exchange was personable yet professional. The units and grounds are clean and clear of excess debris. I would recommend this facility again and again. Keep up the great work!

Laura has been the perfect rep. She gives informative and concise details while performing excellent customer service. I will always use these guys as my storage! 2 thumbs up!

The office is clean and has everything you need, Laura is very knowledgeable and professional

We recently rented a small unit from this location. The value was great, the place was clean, and Laura was very friendly.

Hi I have so much of experience with too many different storages and today I just open it storage in Hamilton Ohio Laura she's the one who helped me today she was very very nice she helped me to make it easy for me today she is very polite and very helpful she make my day today and I will always come back here if I ever need to storag I will definitely recommend it to any any person who would like to get the storage unit in public storage in Hamilton Ohio

The manager Laura is amazing! Shes very knowledgeable, friendly, and always goes above and beyond. Highly recommend!!

Will be very useful to store things here, and Stephanie was extremely kind and helpful!

Stephanie was great. She knows her stuff.

Lexi and Laura are amazing!

Laura was very personable. The setup process was easy and everything was explained very well. It also helped that we were in and out within mins. 5 star experience so far 👍🏽

Staff is kind and helpful. Laura is always in the office to help the customers

Laura is amazing!!!!!!!!

Came in with my buddy to rent a space. Laura and Lexi helped Logan out!

Laura is always so helpful and courteous to my questions and needs! A+++

Laura was very helpful with my move. She knew what size unit I needed and how many boxes I needed as well. It made things so much easier. Thanks!

Location is always clean and staff is nice. Laura always helps with questions that come up.

Well priced units with an extremely helpful staff. Highly recommended for your storage needs.

Tnx Andrea, u were a wonderful help to me.

Everyone was very helpful!

They're little high on their storage and they raise rent all the time

Laura was amazing and really took good care of me !

Crooks they raise your rent when they feel the need to. They said they are allowed to raise it to what ever they please. They are crooks. They will add late fees on top of other fees behind your back avoid this place as much as possible I’ll. Be relocating my storage been real soon. Ask them for a contract that proves they are allowed to do this they said there isn’t a contract.

These girls are so amazing! They are very knowledgeable and very helpful. This is the place to come to store things! Great job to Laura and Andrea!.

Frazier was very knowledge of the grounds and was very expeditious and timely manner

They charge you a lien fee on your storage unit for being late due to personal reasons without giving any explanation of why they added the lien fee. I will never use this company again

Great customer service

Laura has great customer service! Thank you for being so helpful

Laura was very professional and friendly. 10/10 would recommend

Brittany was very sweet and nice ,very helpfull was very happy to be served by her, I will recommend everybody to rent from her for sure she showed me the unit gave me a choice of units was very professional and i was now happy myself great job

Works great.

Love the place, rent from here! Staff is friendly, my last visit my experience with Brittany was very pleasant 😀

Clean and well taken care of

Everytime we come to the location to make a payment. There is NEVER anyone in the office.

I use this location for my moving and storage business. I’ve used other self-storage companies and this one has by far been the best. Spotless, well insulated units and a friendly staff made my experience thus far a great one! Definitely the place to go if your looking for storage in the area.

I've used Public Storage for years now to store my things before flying home from college, and the customer service is always excellent. Laura did an excellent job helping me get a unit that suited my needs, and she keeps me coming back to Public Storage.

Great service, very friendly and location is well kept and secure. Very convenient location within my work route.

Laura has been really awesome. Very helpful and kind. Answers all questions and concerns I may have. It's been an overall great experince working with them.

Laura was very helpful! She’s does a great job and has positive energy!

Laura is awesome! She was very thorough and helpful with any questions that I had. Definitely would recommend!

We've been storing here for years. Laura and Lexie and very informative and let me know where we are with our account every step of the way. Property is clean and well maintained.

I have rented a unit from this location a few times and it is always kept very clean, the units are spotless, and the staff is great! Laura is definitely my favorite and always super helpful!

Laura and the girls are terrific! Super helpful and always friendly!

Property was very clean and the staff was super helpful.

Very nice, clean facility. We worked with Autumn who help us pick the appropriate unit, explained all details throughly and was very pleasant and easy to work with.

Stephphanie displayed an outstanding customer service and was extremely helpful. She made me aware of storing tips that saved me tons of money

Lexie found me the perfect unit and Laura checked us in. They were both really helpful and professional.

My mom went in to look at a unit and Alexis was very helpful.

Laura is amazing

Laura is excellent employee!

Always greeted with a smiling face.

Management was friendly and helpful, I am very satisfied with the service and facility.

Excellent!!! After visiting various storage facilities this Public Storage location was by far the BEST! and extremly convenient for my needs. The environment was very clean, service was great and professional. My Rep Amy did a wonderful job and she was a blessings right when I needed one. Thanks AMY!!

It's good jus don't miss a payment

Very patient and funny staff

Great customer Service. Very friendly. Will definitely be using them for all of my storage needs!

Autumn was totally awesome!!!!!! It was her first day and she handled everything very professional, polite, and efficient. Couldnt have picked a better place to keep the things that makes my house a home.

Amy was very helpful and very knowledgeable of her job she was courteous and i enjoyed my experience with this storage company because she cared

Amy was awesome at getting everything together for me to move in. She told me at the end that she has only been there two weeks and I would have never guessed it. While I was there another renter came in and he looked truely happy to be coming in to pay his storage and that's not something you see very often!

Great service friendly staff highly recommend

Manager Ashley was a great help with everything

Ashley was Fantastic and very friendly. I had been shopping around for storage for some time, and had not encountered a team so ready and willing to meet my needs. Ashley was very warm and welcoming, and answered all of my questions quite quickly. She was knowledgeable, professional, and made the chore of choosing storage premises a breeze. 10/10

Staff was very friendly, and helpful. Ashley was a pleasure to work with and got me squared away in a timely manner. The location is secure and clean, and I feel confident leaving my personal belongings there as long as need be!

Customer service was great. The manager Ashley was courteous and professional.

Experience was one of a kind!! Danielle and Kelly were awesome, very attentive , KNOWS THEIR STUFF!!YOU GUYZ ROCK...

I came in the location to sign my lease missy was very helpful with all my questions i had thank you a wonderful person and easy to talk too