Everything was very good. Beth is a great employee . Very helpful and friendly.
Beth's customer service skills in this field are excellent
Beth is highly recommended if you have any issues whatsoever. 6 star if I could
Beth and Tiffany answered all my questions and made the move in process simple an easy and I would recommend this storage company over any others !
Beth is the absolute best!!! She’s very knowledgeable about the property and has a great personality!! I recommend her for all of your storage needs!! Beth is FIVE STAR ⭐️ all the way!!!
Nice place and the employee was nice and friendly but the price was a little bit more than what I was expecting but who can argue about it when you have no choice but pay.
Very clean, professional staff, easy access with Bluetooth app. Beth at the Tylersville Rd. 45011 location was sweet and helpful with my questions. I will recommend this location to anyone!
Beth took care of me was certainly fast friendly and efficient !!!
Great customer service and the unit and housing are super clean. Great experience.
The mgr was very helpful and made it very easy.
Beth is really awesome, she
Has the answers to all my questions.
My company needed a quick space to rent at the last minute for a short period. It was easy to find availability online. I was able to select my unit, request a lock and complete my transaction quickly online. My unit and lock was clean and ready upon arrival. Beth was working when I checked out and was very kind and extremely helpful. 5/5 stars ⭐️.
Laura did an absolutely amazing job at explanations and assistance
Simone is simply fabulous! She was able to help us with our unit, get the best rate available, and was super nice and accommodating.
We’ve been customers for over 2 years and I’m very happy with the cleanliness of the units and the professionalism of the staff.
Stored my stuff here on and off for several years. Just cleared out my unit. The staff has always been excellent, helpful and understanding.
Best is AMAZING! She professional, kind, caring, gracious and committed to the success of her property, and the customers, whether you are a customer on her specific property or elsewhere. I had an issue, and she promptly put on her cape, and saved the day! Thanks Beth!
Beth is amazing the best ever
She was very helpful. I could tell she cared about her job and about the customer. Will recommend this company and location
Walked in the office here and spoke with Debra about lowering our bill and she took care of us within minutes.. great customer service
Stephanie is fantastic and very helpful
Excellent customer service!! I have been renting from Public Storage since August. I had a minor issue and Beth from the Tylersville location was instrumental in immediately resolving my issue with empathy and zero judgement. She has a great deal of customer obsession which is a huge leadership principle where I work in the management position. She kept my business with this experience. I am so grateful to have received this resolution
during a critical time. Highly recommend!
Beth and Shannon was the best fast service and great personality
This public storage store is amazing Maddy, Beth and Serinity where great help me find what size unit I might need and getting me moved in.
We just rented a unit and Beth was a great and friendly help through the entire process. She happily showed us units, talked through the pro's and con's of each and walked us through the registration process. We had seen all the previous positive comments about Beth and they were spot on.
Beth is terrific! She is very helpful and responsive, and takes good care of her customers.
I can't believe their dumpster is locked up so you can't even use it when you are trying to move out. This is so ridiculous another reason for them to make more money off of you. They ought to be ashamed!
Not a bad place, but they close at 6 and so does your access
Beth was extremely kind and helpful when I rented my unit. She went over everything I needed to know and offered me dampcheck to help control the moisture. The whole process was quick and easy. The property was clean and well maintained.
I have used a variety of storage facilities and this company ranks up there as one of the best I've had. You can open the gate with your phone, basically everything is on an app which makes it convenient. And the price is pretty good compared to others in the area.
Beth and Deborah are amazing, great service and very nice!
Beth is awesome! Clean property great customer service!
I was helped by Beth today. Very thorough in helping us choose a unit. Thank you Beth!
Thank you so much Beth at Tylersville road you were so helpful very pleasant to talk to. Beth took her time to show us and explain every unit as we had so many questions. If you every need a nice clean and by the way it smells good and clean go to tylersville and see Beth excellent service.
Beth is awesome. She saved the day! We have the storage needs that we requested! Happy to have chosen this location!
Fantastic service from Beth 😁
Melodie was very friendly. Informative and very helpful and again very nice.
Got there 5:45 the lady working took me right in and had me set up she was fantastic ❤️🔥
The staff helped us get settled in and we're very professional and friendly. Thank you.
Beth went above and beyond to make everything work. I even drove to her location just to do business with her because she was awesome on the phone.
I couldn't have more amazing things to say about this particular location. The property manager, Beth, is one of the absolute best in customer service! Any and every time I have had a question or concern, she has been available and eager to assist. Not to mention she is just an all around amazing human and always a friendly face. All the staff here deserve an A+, I have been a customer for years and don't anticipate leaving any time soon!
Beth was super helpful! She took her time to help me today
Beth and Melodie were very helpful with the rental process. Easy and fast! They were the best.
I stopped by looking for information on getting a storage unit for my grandparents and got taken care of right away by Rochelle she was so pleasant and answered all my questions! Overall very happy with my experience!
Rochelle helped with transferring to a new unit and she did an amazing job !
Stephanie is very helpful and help find the right size unit
I have been using this location for over 2 years. The beginning rates are great. They increase your rate without any notice. I had a huge price jump. I've been working with them for two months to get this resolved. My current rate is $400.00 a month. The starting rate for new customers is $157.00 for this unit. I've called and left several messages. I've been told they are going to resolve it. At this point I don't see that happening. Just a heads up. Your rate will adjust without your knowledge. It's a big increase.
Beth was fantastic! Answered all my questions and made my experience easier! Kudos to Beth!
Beth @ Public Storage Tylersville Rd Hamilton Ohio..Is Very Courtes, Very Outgoing, Very Helpful, Goes out of her way to work with her customers. She's willing to help with a Friendly Attitude. Public Storage should be very grateful to have her others aren't as helpful as she is
Beth was amazing and very helpful and friendly. She was patient and very thoroughly.
Sidney she was wonderful as a cyst service. Will give her 10 stars from 5
Beth was very helpful and kind
Cindy was supper nice and the whole process was quick and easy!!
Sidney was so nice and keeps the property so clean.
Sidney was very professional, she took the time to walk me through the process. Very much appreciated.
Sidney was really nice and respectful when helping me
Sidney was awesome!! She went above and beyond for me to secure my storage space!! Thank you so much!!
Amy was very helpful and I’m happy to have no complaints with our interaction. Would recommend!
Sidney and Beth are great to deal with
***UPDATE***
Since my last review, our Public Storage staff have been working with my wife and I to find a solution regarding late night access and accessibility to our units. We've been granted temporary 24 hour access which if possible I pray becomes permanent. (We have a lot of moving around to do!) It takes a special kind of business and/or people to actually care enough to take the time, step in, and make life a little easier for another. Thank you Tylersville Public Storage. Much respect and appreciation.
Girls at the desk were very nice and even kept me from leaving my wallet XD.
Just absolutely loved meeting Sidney. SHE is very knowledgeable about our needs, helped us during a rough time. I can not express just how awesome she is! If anyone is looking for needs in Hamilton, this is the place. Ask for her! She will take very good care of you!
Sydney was very helpful with my rental :)
If you need a affordable and quick storage space then I recommend public storage !!! Sidney was the sweet lady that helped us and made sure we got what we needed ! and out of all the storage places I’ve rented to this one is definitely the cleanest ! This is my new favorite storage company !!
My dad stored at this location and he loved it!
Sidney was such a pleasure to work with! Made the whole renting a unit & moving in process easy!
The girls there were so much help I like that they explained everything to me and helped me understand stuff thank you for your help.
Sidney was very helpful with my storage needs. Fast and easy
Sydney was extremely nice! very welcoming and inviting. I 100% suggest this storage as the one to use!
5 star. Good experience. I would definitely do it again if needed.