Public Storage Self-Storage Units at 800 S Oyster Bay Rd, Hicksville, NY

I came into Public Storage not knowing any information on what I would need. Brianna at the front desk went above and beyond to not only make me feel welcomed and comfortable but also to make sure my items were protected and would be safe in the storage unit. Thank you Brianna for all your help yesterday!

Love this Public Storage! And I love it even more when Brianna is there - she is super helpful, knowledgeable, and personable. Does it all with a smile and makes the process super easy. Feels like I’m talking to a good friend - zero judgement and good vibes :)

My children and I have rented storage units with Briana and had really wonderful experiences. Briana went way above and beyond to help us and make us feel welcome. I highly recommend this facility and especially working with Brianna.

Brianna helped me and my fiancé and she went above and beyond. She is so sweet and willing to help. I never post reviews, but she deserves it. We were looking to get information on a new storage unit and she made it super seamless! Thank you Brianna for your patience and your eagerness to help!! We look forward t

Brianna has been wonderful with the customers. When I first walked in I felt so comfortable the second she introduced herself.

Great service the employees Dalisa and Brianna were excellent to me

Moving is such a tumultuous process, but Brianna and her team at the public storage in Hicksville made this part of the journey smooth and easy! Brianna explained everything step by step, and answered all of my questions (and I had a lot). I felt VERY comfortable with Brianna. The facility is VERY clean and I was able to purchase last minute items I needed right there- which was a huge help. Highly recommend this facility and Brianna and her team! It’s a no brainer to come here for your storage needs

Is Briana a narcissist? Most her reviews is because she asked for them

Watch out for Briana she’ll ask you for a review that she doesn’t deserve , unprofessional you don’t asking ppl to leave you reviews , you must earn it

Brianna has been amazing! Bought a unit here and she has gone above and beyond since we have come here. Highly recommend this location and to see Brianna when you do!

Inquired this weekend for a storage unit for my business and Brianna gave me a full tour of the facility. Very helpful!! 10/10

Brianna was EXTREMELY helpful to us. She made sure we understood storage and the storage unit itself. It is our first time using a storage unit, so we were coming in blind. Upon arrival Brianna greeted us and told us exactly what was going to happen and when it was going to happen. She was extremely informative on what storage unit we were renting. She let us view the storage unit prior to purchasing. She answered ALL our questions with confidence and made sure we were understanding everything. We absolutely love that the place is temperature controlled. We love that the locks are on the inside so there is no way to cut our lock off. The place is extremely secure which is also a PLUS (cameras everywhere, coded entry, maps). And the place is IMMACULATE! It is SO clean! Which I honestly wasn’t expecting so that was a big plus. We love that they have carts to use and you can also purchase anything needed (tape, bubble wrap, boxes) right there. With all that plus an unbeatable deal/price, we DEFINITELY recommend this storage business to anyone needing one. Brianna is an asset to this company and she is 100% our main reason for making this purchase. With her there, we feel secure, comfortable and confident that our stuff is safe and important to the company.

Brianna was very helpful and made the process very easy.

Kyle & Brianna are simply the best! This was an excellent experience and both are very helpful in every way.

The office staff was very nice. The facility was clean and the hallways were well lit but the unit I had was dark. I had furniture in there for three years and when I went to remove it everything was covered with mold - even furniture I had in plastic bags. It might be temperature controlled but it's not humidity controlled.

Briana is always helpful, welcoming, courteous and professional. I do recommend the facility with her expertise.

The Staff works extremely hard in keeping the location clean. Pricing is very high, compared to others near by, do your research! Brianna is a bit ABRASIVE!

I did not anticipate having to store all our house possessions on short notice. Of course, this happened at the most inconvenient of times with many unexpected expenses. Having never used a storage unit before, I was apprehensive about the logistics and cost of a storage unit. I overall expected to be another nameless client of a large corporation doing its best to separate me from my hard-earned money. I was wrong. Public Storage on S Oyster Bay Road in Hicksville was - strangely enough - a highlight of my moving mini-odyssey. Brianna, the property manager, was there every step of the way, stepping in seemingly magically whenever I found myself at decision trees where I needed advice. When in a moment of doubt, I reserved a second unit through the call center, she immediately called me from the office and checked in with me to make sure I did not get a unit I didn't need - turns out I didn't. She has excellent communication skills. She made sure that she understood the customer's needs and tailored her approach to address those needs. She is quick, efficient, informed and honest. She made quick assessments that helped me in quick decision making. She gave excellent advice for packing delicate artwork. This made me trust her and her judgment and made me willing to buy packing material from the on-site store, which is something that I never do. I knew that I was buying only what I needed and not wasting money. I was so impressed with her professionalism, hard work, excellent communication skills, but above all her ability to plan ahead and anticipate. Not only would she anticipate issues, she would proactively solve them and help out behind the scenes stealthily - and likely not even tell you. I have worked with hundreds of people and Brianna is definitely someone a cut above - someone you remember because she is so obviously competent, excellent at communication, and with evident leadership-potential. I hope Public Storage provides her with opportunities and career development commensurate with her extraordinary abilities. I will be recommending this location and recommending Public Storage.

Seems well organized for all your storage needs. Inexpensive choices of different kinds of storage spaces and well equipped with dollies, trucks, and other accessories.

Extremely impressed by Brianna's customer service. I look forward to dealing with her again.

Brianna was wonderful in explaining everything to me. While showing me the room she explained what other products you had to help store the furniture. I would recommend this location to anyone looking to store items and ask for Brianna!

Brianna was so helpful and polite helped me with everything i needed and was very fast and efficient

Good place to store your stuff! It’s safe and clean and the staff are nice and friendly. I trust the security here to keep my belongings safe.

How to say, we have gone to several different storage units and we were originally supposed to be at another storage unit public storage another town but your manager decided to take the weekend off. So with that don’t remember the actual location I went to we came to this location and that’s when we met Brianna and Kyle have to say our experience here so far has been phenomenal. The place is always clean. The bathrooms are always sparkling. Surprisingly because you got other places, u wind up walking thru piss. Brianna and Carla always both courteous, kind and always happy to see you no matter what kind of day they r having. I have to say it’s been a pleasure being a customer here so far. Jamie and Ferdinand Bruno. Earth & Sky Dreams Cleaning Service, Inc.

Experience was nothing less than fabulous. Brianna’s assistance and hospitality was thorough and welcoming. Would recommend this facility to many.

Just moved recently, and found this very well kept storage facility. Brianna was a big help, and made the entire process simple and quick!

Great experience when I arrived to open my unit. The facility is very clean and the staff was very helpful. Brianna was very friendly, helpful, informative and took the time to answer all of my questions.

Service has been great! We have been customers at this storage unit for about a year and a half and Brianna has been amazing. She has always been there for us and has been so supportive, patient and always made sure we knew exactly what we were getting ourselves into. She always walking us through every step. She always answers all our questions with a smile on her face and with such care. We couldn’t have asked for a better experience, all thanks to Brianna!

EDIT REVIEW: I have been using a storage room at this location for about 2 years now. Around a year ago we met with a manager named Brianna… Not only is her smile extremely contagious but the property truly has never looked better. She goes out of her way every single time for us and always smiles and waves to greet us when we enter.. even if she is assisting other customers she makes sure to take that 2 seconds to acknowledge my wife and I. Thank you Brianna not only for being a sweet heart every single time we come to this location but also for keeping this location literally SPOTLESS. It’s truly a wonderful thing to see an employee care so much about not only just her customers but about how clean the location itself is as well.

Christine was awesome! She helped us get started, explained every detail clearly, and helped us efficiently choose the right storage plan. 5 Stata for Christina and Public Storage. Also very reasonable prices 😔

I am exploring options for self storage and visited Public Storage at 800 South Oyster Bay Road, Plainview. I was greeted by Brianna, the property manager, who gave us a tour of the sparkling clean facility and patiently provided all the information that we needed. Brianna is a great ambassador for Public Storage - was very impressed.

Breanna the Property Manager is the best! I love how friendly and helpful she is, as well as how clean she keeps everything. I highly recommend renting here, you won't be disappointed. Her professionalism and attention to detail is very much appreciated. Thank you Breanna!

I just rent a Storage, and I been dealing with Briana. She’s a wonderful and great manager. She’s was very patience with me doing all the papers and very respectful to me to and to my family!

Unfortunately my experience with this particular storage location was horrible. Hicksville NY on South Oyster bay rd. I left several messages for the district manager of this location and never got a response back. My “climate control” unit had a leak in it. Some of my personal items were damaged and after 5 messages to district manager for over a month without a response I had no choice to remove my items as is. After years of paying for my unit. Do not take a corner unit. I am most unsatisfied with the lack of customer service being provided here. Even after finding the damage, I had to extend my stay in the unit for a month, not only to correct it and clean up but in hopes of Danny calling back. So many items that are not replaceable had to be discarded.

Company is taking advantage of people. Will keep raising your price way over the market rate. They will give a new customer the same size unit for half of what they want an existing customer to pay. Dealing w corporate is a joke. Very unprofessional. .

Brianna was very helpful place was clean and professional

Use the staff on location for best results

This storage unit has become a new place since Brianna came on to the team! It is spotless and so clean! Because of her!!!! She is amazing and so helpful. I will use public Storage again because of her! I

I visited this Hicksville location and was greeted as soon as I walked in by Brianna. The store was clean and boxes I needed were fully stocked. She explained all the different storage sizes and helped me find the best fit for me. During this stressful time of house renovations she was extremely helpful and made this process much easier. Thank you so much Brianna.

Great staff! Worked with Brianna who was so helpful and kind. Been using them for almost a years. Highly recommend theme for storage needs.

I Definitely recommend this public storage. BRIANNA was amazing, walked me through the whole process, very thorough, knowledgeable and friendly. Anytime i had a question she was eager to answer it with a smile. Thank you for a great experience

Great experience. Brianna was cordial and extremely thorough. I feel really good about renting space from here!

This location was clean and had the size unit I wanted to rent. Facility looks well maintain, the elevators, the storage units were clean, no smells unlike other storage facilities. The manager, Brianna, was helpful and professional, answered all my questions and made the process easy and efficient. She was friendly and thoughtful with her suggestions as the unit was for work. Coupled with the Public Storage app and a wonderful facility manager it was easily by far my best experience with renting storage units. If you're in Hicksville and are looking to rent storage I'd totally suggest you stop here first.

Place is nice. Usually very clean. If I see the staff they are friendly. The app for your phone works pretty well to open the doors without having to punch in your code every time. I feel like the items I keep here are secure.

This storage facility is very clean and the manager Brianna is amazing and very helpful. We had a lot to move in and she helped us make the process as seamless as possible. Definitely keep this location in mind if you’re looking for a storage facility!

I am a storage auction buyer and I met with the Storage manager, Brianna. She is very helpful and knowledgable of the Public Storage and their policies. Brianna is also very personable, I feel like I’ve known her a long time but just met her a few months ago. 5 star for her and location.

This property was super clean when I arrived, the staff here is wonderful and the rates are very reasonable for the surrounding area. The manager Brianna was super confident with her answers, and patient with me which is something I was nervous about. Totally would recommend coming here

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“A MILLION STARS for BRIANNA!”⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I’ve been a customer for nearly 2 years. I look forward to when I come to storage and see such a warm friendly face! She is so easy to approach and speak to about anything. She always fastidiously assists with any questions I have and offers complete support. I have never experienced this type of customer care and support at any other business I have dealt with. As a past business owner, I must say that you have struck pure gold with her. Being so eager to provide all customers with genuine support and care! Especially when storage is not a place most like going to given the array of circumstances. By far I personally give her a million star rating!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Fine

Great help with picking out the right unit for my needs. Thanks Brianna

Fantastic facility. Super clean and well maintained. Brianna is super nice, friendly, and helpful. Highly recommend.

Brianna was amazing!! Not only did she answer ever question I threw at her.. she did It all with a smile on her face. She’s a gem! Thank you again Brianna for all your help!

Excellent customer service from Brianna ! Very personable & professional.. 5 star service! Very clean and safe storage unit .. thank you 😊

Brianna at Public Storage on South Oyster Bay Road in Hicksville was fabulous. She was attentive and most helpful walking me through the entire process. Public Storage is lucky to have her. In addition, this location was clean, well-lit and felt safe.

Brianna knows what’s she’s doing and always puts the customers first and her work first! You guys are lucky!

I had an amazing experience at this location. The young lady Brianna who worked there was very helpful. Would highly recommend this place

I went to public storage expecting just a simple storage facility - however what I found, was an amazing place, with the kindest & most helpful worker, I've ever had the pleasure of meeting. Her name was Brianna, & after I lost my keys to my unit, she was so understanding, & helpful, she even helped me get into the storage unit myself, & she stayed with me, to make sure that I did get in, she got me a new lock super fast, & she made sure that I was able to open it up. She went so out of her way to help me, & every single time that I go there, & I go quite alot, multiple times a week, she's always there to greet me, with a smile on her face, & a wave, and she always comes over to see if I need anything else at all, & just to say hello. This is the kind of worker, every one of your stores should have, she's the nicest & sweetest representative, you have there, please make sure that she knows how much we all appreciate her help, thank you Brianna, for everything!!

We are and were very pleased with this Public Storage facility. We're moving and had to close the unit but had a wonderful year. I must tell you the customer service was beyond exceptional. Brianna was so very helpful. Thank you to all the staff there.

This place is run by crooks. They charge one price and then a year later just about double it. Don’t use this company!

Brianna was amazing. Very knowledgeable and helpful. She helped make a difficult situation for me very easy for me. She is a tremendous asset to your company.

I have been at this location since it first opened. Whenever I visit, I’m ALWAYS greeted with a wave and smile from Brianna. Even if she’s helping another customer, without fail, Brianna takes a moment to greet and acknowledge me. She is absolutely amazing! Not only is she incredibly helpful and knowledgeable with answering any questions, but I’ve never seen the place so clean, it’s immaculate! The operating hours fit perfectly into my schedule as well. I highly recommend this location and would give more than five stars if possible. I’m thrilled that Brianna is here to keep everything operating so efficiently.

I came to ask a minor question of Brianna when I arrived. It was answered in.a courteous intelligent manner. After this Brianna went out of her way to further my inquiry. Her work was outstanding. I would like to recommend that all appropriate credit whether it be in writing or financial be given to her. She made me want to tell others about your Storage services… and has made me even more pleased with your service. Marshall Zucker

I am using Public Storage for my storage needs. Brianna has been very helpful, accommodating and an absolute pleasure to work with. I am very happy and have had a great experience - I would recommend Public Storage to anyone that is in need of a storage facility. Sincere thanks and appreciation!

Briana helped me downsize. She is very knowledgeable and a pleasure to have assisted me. I’ve been renting for several years and appreciated her help !

Brianna helped us open a storage unit today and I was extremely impressed with her professionalism, knowledge and helpfulness. She made this not only a very simple procedure but a very pleasant one as well. I would recommend this facility based on the confidence I have in Brianna being available for any future assistance that might be needed. She represents Public Storage very well.

Brianna was wonderful!! She was more then helpful very clear telling us about the property and showing us the space. She went through everything with us showed us how to use everything. I would suggest this location to anyone looking for a storage location. See Brianna shes great!!!

First time using public Storage and my experience was great thanks to Jacqueline , she was very helpful , cortousy and she deserves a raise . I ll definitely recommend it 👌 👍 ☆☆☆☆☆ 5 stars for Brianna, she makes the place looks clean and she's always busy doing something plus her smile is contagious, always say hello everyone who walk in, she's a great fit for customers service. 👏👏👏

During my time using Public Storage(many years) I have never seen one so clean with such wonderful staff! To come in once a week and have Brianna up front with a smile on ready to help me has been the nicest part about it. She helped get my sister set up with her own locker and answered every single question we threw at her. 10/10 recommend this site and public storage in general!

Brianna has recently started at this location and ever since she has turned the place around. I have been a customer at this location for over a year now and since she has come the customer service and cleanliness of this location has gone up exponentially.

Had the pleasure of meeting Brianna today. She was very friendly and went above and beyond. Have been here prior and felt like I bothered the employees. However with Brianna it was a completely different this time and she went above and beyond for me. Got me a great unit with a great rate. Thank you so much Brianna

facility is great

Jacqueline is wonderful young lady thank you for your help . The place is nice and clean

I Always get great service here. Have switched units repeatedly over the last 5 years! Taylor always provides superior service!

Very well maintained.

Just signed up for a storage unit Taylor the associate was wonderful and very informative with the process. Definitely recommend coming here.

Very secure And New facility

Amazing service thanks to Keila. She went above and beyond making sure I could get the unit I needed in time

Kristy is the best. She is a breath of fresh air after a crazy couple of days

Keila was extremely helpful, so courteous loved dealing with her. Deserves more than 5 🌟

I recently got storage in a different public storage unit but was in desperate need off some packaging and boxing items. Your employee Kristy was so great in helping me with the bed bags, bubble wraps, boxes and tape. If only I had employees like kristy in my company. Thanks

I was soo happy with Keila, she was very helpful and helped me find the right size unit, and she explained and helped me with everything

Raised price without notice

Very Highly Recommend !!! Kristy is great very helpful and the facility is immaculate! If you are in need of Storage this place would be my Top Choice!!! By far! What can I say still happy I store at a few this is by far my favorite every time I come in Kristy is sweeping or cleaning something.... love how well kept this property is!!!! Don’t go anywhere else outstanding and amazing in one place!!!

The Public Storage in Hicksville on South Oyster Bay Road is the best. The people at the front desk cannot be more helpful, any product you may need is right there. There are carts always available, it’s very safe and clean.

Pretty New Building!!!! Kristy always has a smile on her face and is always helpful. Store at 3 facilities and have been very Happy with Public Storage! So many changes with covid came here today and I could actually tell how much the clean after the customers the place smells clean. Nice to know they are taking the extra steps to keep us safe.

Keila and Richie were kind and considerate upon move in day!! I appreciated the time they took in showing me all the storage facilities!!! Come to this place you won't regret it!!

Kristy and Richie are nice and very polite!!!! Enjoy storing here!

Staff is so friendly and helpful. Keila who assisted me with the reservation is so informative And knowledgeable. She got great patience and answer your queries with a smile!!

Property is awesome!!! Kristy is amazing, informative, and understanding. Every time I come in she is smiling it is very comforting to be able to go somewhere and get greeted with a smile when you know you’re personal belongings are a facility and the staff is polite and caring!!!

Clean facility, easy to access.

Keila was so helpful and friendly today. She answered all our questions and we’re happy with the customer service there.

Kristy was very helpful in getting me the right storage space. The facility is very clean. Nice place to store your things

Keila was very professional, friendly, knowledgeable, respectful and helpful. I would recommend this public storage location because of Keila. Customer service is everything to us and Keila gets a A++.

This place is extremely clean and friendly staff. My only complaint is the location of the exit gate and key pad which is quite literally insane.

Richie was such a great help and answered all my questions with a smile. Great customer service!

kristy is very personable & polite every time I come to the property.

Kristy & Keila were great . Property always looks amazing . Smells clean

Very clean, long hours, accessible. No complaints!

I’m an author with two books No Escape and Twin Bosses and Today I went to P.S in 800 s oyster bay over in Hicksville and the service I received by Ms Keila and Mr Richie I must say was very professional and I would love to continue my business there

I use Public Storage alot. They're great, easy going and the elevator has a code so you can't really go anywhere if your not supposed to be they're. I also like to lock my girlfriend in the storage unit when she's annoying. LMAO. Great Place!!

Everytime I come in to pay my bill the customer service is awesome thank you Richie and kayla you guys are funny and nice

Kristy is great helpful and knowledgeable

Kristy and her staff are wonderful . Clean property . Hard working and very helpful .

Great facility. Kristy and the other staff members were very helpful in getting a storage unit.

They re very sneaky. The add the insurance after a few months. Wont use their services again

I had a wonderful, successful and informative meeting with Leila and Kristy. They were so helpful and easy to work with. I will definitely recommend Public Storage to all I know thanks to their expertise.

Keila and Kristy are great.. I love coming to this public storage is always clean and the staff are awesome always informative. I will recommend this storage to everyone.

Great service at this facility . Kristy and keila are great. Property is super clean

Great facility. Kristy and keila are very helpful. They go above and beyond.

All good. Clean and friendly, helpful staff

Worst experience ever! I had an emergency at my house and I needed to move a bunch of stuff out of my garage quick on a Saturday. I did a quick Google search and found this place near my home. I called and they told me I had until 9pm to move in. I reserved it, and I borrowed a large SUV, packed it up and went to the facility. What they don't tell you is they lock up all of the dollys at 5pm, so when I got there I had a ton of stuff to move and no cart. I called and they said that they lock them up because people steal them? How? I have to enter a code to get in the lot, enter a code to enter the building, enter a code to get in an elevator and supposedly they have security cameras, so how could anyone steal a dolly? It would be on camera. And only customers have access codes, so how hard would it be to catch someone? They obviously do not really have the security in place to protect your stuff that they claim they do if they can't prevent someone from stealing a dolly , right? I mean they are large and heavy, no one can just grab it and run away with it. The security they advertise is obviously a lie. How safe is my stuff really if by their own admission they are worried about their dollys from being stolen. And i guess you are just supposed to know this somehow, even though it goes against all logic. How can you move into a storage space without a dolly? Well, you have to carry one box at a time. It took forever and I threw out my back. I called them to see if they could help me somehow, and i was told that a manager would call me back in 15 minutes. Never happened! They already got me for month, but next month everything is coming out and going to a different company. They don't care about you and your stuff is definitely not safe there. Worst company ever!

Overall great experience. Location was very clean. The representative on site Kiela was very Helpful and informative. What more could I ask for

Leila and Richie do a great job. This place is very clean well lit and convenient. I will be sure to use this Public Storage in the future.

This place is clean and veryprofessional. A shout-out to Keila, she did a great job and helped make things so easy for me & my family. Thank you!

Keila and kristy was great 👍🏿

Keila and Kristy are great and will answer all your questions.

Kristy and keila .. came in for the first time to this establishment I met with these two young ladies they made me feel instantly welcomed at home will definitely recommend business to this place as long as these two are still on board

I just have to say.. Kristy is AWESOME!! She was very informative and thorough. I was looking for prices because I do not need the unit until the winter. She was very honest and she let me know that I can come in early and start decluttering before my move. JUST WONDERFUL customer service!!

I called for information in renting a unit at 800 South Oyster Bay at Hicksville, and I was so amazed of the way this young lady named Keila was so professional and knowlegable of the place she works at and so convincing ensuring she locks in a prospective customer. I have received so much information as I expected that as soon as I my mom and I are ready to move my place will be PUBLIC STORAGE 800 SOUTH OYSTER BAY HICKSVILLE NY. WHEN YOU DEAL WITH CUSTOMER SERVICE AND RECEIVE SUCH RESPECT AND PROFESSIONALISM LIKE THIS STORAGE COMPANY YOU SURE WANT TO MAKE SURE YOU REFER EVERYONE YOU KNOW, IT MAKES YOU FEEL AS IF THEY KNOW YOU FOR LONG TIME. THANK YOU PUBLIC STORAGE FOR HAVING SUCH A GREAT STAFF ON BOARD YOU GUYS ARE THE GREATEST NEVER IN A RUSH ALWAYS HAVE TIME TO YOUR CALLERS AT LEAST MY EXPERIENCE WAS UNFORGETABLE AND EXCEPTIONAL THANK YOU MISS KEILA GREAT JOB KEEP IT UP AND MANY DOORS AND OPPORTUNITIES WILL OPEN FOR YOU IN YOUR FUTURE. HOPE TO MEET YOU SOON IN PERSON.

A good clean place to keep your extra stuff

Keila helped my grandmother open and set up a storage unit to accommodate her move. Her explanations were explicit and left no room for confusion. I would highly recommend to my friends and family.

Keila gave me the best customer service and moving instructions possible. She is a true asset to your company.

Wonderful experience in this location everyone was helpful .

Moving can be so stressful, and having to store your belongings can also be stressful. However I visited this location and Keila helped me, gave me a tour of the facility and answered all of my questions. I went home and immediately reserved a unit! She called me the very next day to go over everything. Keila was beyond helpful, made the entire process so easy, and seamless. Zero stress with this location, everything was extremely clean, halls, front retail space, and most importantly the unit! We will be there for about a year and I I feel so comfortable (safe) leaving my items there. Definitely visit and give them a chance if needing storage!

Best service keila very friendly

Keila provided wonderful customer service and I would strongly recommend this public storage to my friends

Very clean and the service people were helpful. I have two gripes though. They advertise for a special price offer, however there was no mention they require one to purchase insurance. Secondly, I've had the storage 3 months, I just got an email they're going increase the rental rate by 10%

Very clean, good price, friendly staff....Kristy was very helpful. I recommend this place.

Large secure clean facility. No carts or dollies after 6pm. Open to 9pm

Do not get a unit from this place....I rented a unit from a really nice and helpful woman that worked at public storage in Hicksville, NY. I just called a man that I can only describe as an arrogant, ignorant, hideous, combative thing that I assume is a human being because he had a man's voice....but really, who knows. I would like to think he if from some strange alien planet.

I went to public storage in Hicksville and it was the best by far after going around the island to different locations. I was getting frustrated until I found this perfectly clean public storage. Tyrell was exceptional. very informative, outgoing, & really nice. I look forward to working with him again as I will be renting more storage units for my upcoming business. Excellent customer service!

Keila and Tyrell were very friendly and helpful. Unit very clean. Pleasant atmosphere.

Really nice and professional representatives Keila and Kristy were great when signing me up. Public Storage is very very clean and new inside great security to protect your property.

Keila and kristy were nothing less than amazing They both treated me like i was a friend or even a family member they welcomed me with open arms .even though corporate didnt not intell all the information correct they both went outnof there way to still welcomenme with open arms and took care of me like i had no other place to go caring at this point means so much to me that its the little things in life that people like kristy and keila do to make a better world and help you like your family love them to the moon and back come store with them

I would like to thank Keila for taking the time to explain everything in detail and she also reminded me about the moving and storage supplies that they conveniently sell right in the facility, saving me a trip to some retail store. She is very professional and pleasant to speak with both on the phone and in person.

Keila & Kristy were Very helpful, and pleasant. I will recommend this location to all my friends and I have a lot of friends ..

good location and price. helpful employees. kristy is great.

I barely have time for reviews, but this team needed to be acknowledged ! I was accompanying my friend who was looking for local storage . We looked online and thought we’d visit a few. We got one estimate at another location and stopped at Public Storage next. We were greeted immediately by the staff . Everyone seemed very knowledgeable and eager to help ! My friend wound up renting the unit here. She raves about how clean and neat everything is ! I’ve gone back with her several times since and nothing has changed. Still the same great customer service and accuracy. I’ll definitely be storing at this location in the future!

I wasn’t sure what kind of storage I would be needing for my business. But after going through reviews and distance, this Hicksville location seemed to be a good match. I wanted to be very thorough and understand all fees and courtesies . I was not disappointed ! Terrell was straight to the point and very honest about what units would best serve my needs. He was very patient with me and seemed very knowledgeable of the property. My only concern was that he was doing a lot at once. So I assured him I’d come back at another time. He changed my mind about any doubts after an apology and my partner and I agreed on the perfect space . So far it’s the cleanest of all the locations we’ve visited , and by far the most helpful staff. If it’s not too far, definitely give this location a try !

Keila was awesome, I’ve used other public storages before but have never received such amazing service from the others as keila provided my grandma and I. Thank you very much for the smooth and pleasant experience and for treating my grandma well. Will continue to use this location for my storage needs.

Friendly folks. Nice setup. Even sparkling bathrooms.

Exceptional experience with Keila ! I arrived on a day when i did not have an appointment and was treated with all the kindness and professionalism deserving of royalty. This associate is a sure asset to your company. Thank you!

Richie and Keila are awesome- so helpful! Matt was great too- drove all around but they accommodated us.

Great service with a smile from Richie and Keila today.

So happy with their understanding and respect especially keila the release manager.

Tyrell and Keila were great!!! I needed a few boxes they asked me what I was putting in them, when explained I was packing up old DVD’s and Cd’s, they got me exactly what I needed. Great service guys!!

I’ve only had a unit at this location for 1 day, and I’m already satisfied with my decision. Not only was the unit a perfect size, for the price I got but the peace of mind I needed, and it’s perfect. The customer service was exceptional when I first went there. Both Tyrell and Kristy were amazing and very informative. Great Customer Service. I highly recommend Public Storage, especially this location.

I’ve been using this particular facility for years and am happy with the location, appearance and the staff here. Kristi and Tyrell are awesome at this place. Always super friendly and helpful. They are always professional which I really appreciate because too many places these days are staffed with people just passing time and super inappropriate. No drama just quick service. Thanks !

Agreed about Tyrell ruining the storage experience. I and my sister are two of the regular-paying, rule-obeying customers that Tyrell harassed and picked needless fights with. We moved out after 2.5 years there. It was a pleasure for the first year and a half. The last year since Tyrell arrived was hell. Ben F, I think you may be right. My sister and I are both middle aged women. Tyrell only seems to "attack" people in our "group". Public storage, please pay more attention to customer complaints about rude nasty staff! Please!

Kristy is awesome. I’ve never had better customer service anywhere in my life. Me and my girlfriend Alison explained to her what we needed and she really went above and beyond in making sure we had a seamless experience. Every worker that’s there is awesome and I would definitely recommend this location to anyone in need. Super clean and super friendly!!

Kristy is an angel sent from storage manager heaven. Sweet, kind, genuine, knowledgeable with so many years of experience (and it shows), and always smiling and creating sunshine with every conversation. And dont even get me started on all the laughs you'll have in the office with her! She manages the newest building in the district, it is also extremely secure, and clean and has unique locker units the others dont! (If they're available, they're a hit commodity! So hurry!) A visit here is always pleasant. Ever have a question? Kristy knows the answer! Great woman, friend, coworker, and manager. Will always recommend this facility!

Kristy and tyrell are the bomb! Kristy set me up with a unit right of the elevator and everything went great I absolutely love this place !.

I think it is way too expensive and are raising the rates again in January. 😢

Kristy and Tyrell are the best. Always friendly and helpful. This place is so clean. And Zakia is wonderful a great asset to this place. I'm loving that this place stays great with great people

Great experience and help finding the right unit for the amount of stuff I had. Matt was very helpful in showing me how to get to the unit and with the whole procedure.

Terrible customer service - no empathy for loyal customers. My family rented this unit after both my parents passed away. We were paying this out of the estate and would have to write checks to prepay for months at a time. I must have calendared the next payment incorrectly and realized I incurred a late fee. I immediately paid out of the estate - When I went there to bring the check I explained the situation and asked for a little sympathy to waive the $35 fee. They said this would have to go up to corporate. Then I was called and told they would not waive the fee. I was given a number to call to speak with the district manager. The manager would never call me back. The people at the desk are extremely unprofessional and the person I just got off the phone in a stern condescending manner said that I spoke with you in September I told you this wasn't approved - very nasty. Pretty much said your lucky we ever considered trying to waive the late fee. I have been a customer of public storage on and off for years. After this I will be arranging my plans and moving all of my stuff out of the unit this weekend. He then had the nerve to say that you can move out if you can pay the balance. The balance is not the problem - I have the money. The issue is that they would rather take the $35 then keep a loyal customer in a time of grief. I have been putting of getting this stuff because the memories are still too sad. instead of them taking the fee off and getting months more of my rent money - they decided to lose a customer for $35. I will never do business with this company again. I hope that $35 was worth losing my business and the business of my peers.

Kristy and Matt have been super great and the storage was useful in every way thank you for your service and for the courteous help always

I’d like to thank Vinnie and Tyrell for helping me with every question I had! Very open and honest and provided amazing customer service.

Matt Kristy and Ivan are very friendly and helpful!!!

Matt is Awesome, he is always so helpful when I need a cart. Hicksville is so clean.

Tyrell and Kristy were so amazing. They made everything convenient and easy. I would definitely recommend anyone to use this storage facility. Thank you guys again.

Jason and Kristy were great. Made everything quick and painless. Awesome service....

So far so good

Kristy and Matt are always nice and pleasant... outstanding customer service and always take me..

This facility is amazing! And a lot of that has to do with Kristy, the property manager. She goes above and beyond to ensure that you are assisted with all your needs, is super informative, and just so friendly! She really gets things done! The facility is very secure, with gate codes at multiple entrance points, and scores high on cleanliness. They really take pride in this location. I would highly recommend this location to anyone who needs to store near the Hicksville area.

The facility is wonderful! Love the security features and the cleanliness of the entire property. Kristy and Matt were a real pleasure to work with. Kristy was really helpful in my choosing the right unit to fit my needs.

My storage place

Vince Alaimo over at 800 south oyster bay rd in Hicksville was very helpful with everything I asked him. Do to the respectful way I was treated by Vince I would highly recommend this facility to anyone

Kristy Tyrrell and Vinny are GREAT!!! AMAZING SERVICE BEAUTIFUL PROPERTY

I would like to thank all the wonderful workers Kristi ,Tyrell and Vince at 800 south oyster bay Rd, public storage for making our move as less stressful as possible. Every one of them have helped us with purchasing items also. They've made us feel at ease leaving our personal belongings in their store. I would recommend them any day . Thank you for hiring such caring and friendly people.

One of their employees, Matt showed me around he had the best customer service I’ve seen in a while! and was very helpful with all of my questions. The place was clean and I would definitely recommend!

meredith and stefan were great excellent service

Amazing, Friendly staff. Kristy helped me with everything and made this move for me very easy. She explained every detailed and answered all questions with a smile 😊. I will definitely recommend the public storage in Hicksville. Very helpful. MG

Great Facility, Great Promo deal gave me a locker close to my sister’s. Tyrell was great and very helpful. I highly recommend this location to anyone looking for storage

Tyrell and Kristy were very helpful and answered my questions before I could even ask! The whole process was painless, would highly recommend this place!

Kristy was exceptionally pleasant and helpful. She helped me figure out the exact unit that I needed and explained everything as we went along. Excellent service. I would recommend this storage unit it's very clean and Kristy and Tyrell were great!

Kristy was super helpful and walked us through the entire process; very happy customer!

Kristy was way too helpful and friendly. Lol we forgot the keys to our storage unit and we travelled way from jersey city to LI. We reached out to her and she gave us the best solution possible. Can’t just thank her enough for her help. I would recommend this place for anyone looking out for a room to store stuffs. Thank you so much Kristy it wouldn’t have been without you today.

Awesome folks at the Hicksville locations. Very knowledgeable and extremely helpful!!!

Great customer service

Very efficient and professional, great facility, very pleased with our tour and experience

better leave by 9pm or your car gets locked in for the night. if it happens though call the fire department not the police. the fire dept. has a key to unlock the gate.

Very courteous and polite. Quick service. Super clean facility

Came in today to get some info on some storage rates and sizes. Felt very welcomed by the crew there and Tyrell showed me around the facility. I would differently recommend anyone looking for storage to check them out. Very clean and professional looking.

Excellent services and accommodating

Little pricey

Kristy was most helpful and professional. Signing up was painless and efficient. Couldn't ask for a better experience .

The manager is extremely knowledgeable, polite, and friendly. The place is clean!! highly recommend it

My husband and I were very very pleased..kristy was so very helpful and patient! This is actually Barry and Robin Smith..I never changed my name on google 😜

Kristy and Tyrell always go above and beyond. We have been here for a while and we have never had an issue. We have rented at so many places but they do not compare to this location. Staff is so friendly and helpful and the place itself is immaculate....... Highly recommend!!!

Kristy and Tyrell are awesome. Building is always clean and the staff is always welcoming.

Kristy and Tyrell are one of a kind. Their customer service is incomparable and super personable employees! Great storage unit! Great safe location!

Tyrell is the man super professional helpful

Great staff, building is extremely clean, always have enough carts to use which is great as well, definitely recommend for an easy move.

Summer and kristy are super helpful, never had. Bad experience 10/10 recommend!!

I have been a customer at this location since March 2018. From my very first encounter with the staff here, I have been nothing less than completely satisfied. Christy, who I believe is the manager, is not only a sweetheart, but she has gone out of her way to help and assist with all of my questions and concerns numerous times. (And trust me, I had/have a bunch!) She is always 100% professional. Tyrell is also a great assist to this facility as well. The place is always extremely clean. I do however wish that they would get a garbage can for the ladies room ;) but other than that I have no complaints! I would highly recommend this place to anyone! **Also when I was first shopping around for storage places, this Public Storage location had the most reasonable prices around which was the main reason for me choosing this particular location but I am SO glad I did!! Thanks guys! :)

Friendly staff, ESPECIALLY the girl who answered the phone. Answered all my questions and I can't wait to view the space! Great experience all around!

Workers are always friendly and helpful property is clean and lit.

Great people always helpful

I love coming here. The staff is very customer friendly. Kristy goes above and beyond for her customers

Fortunately, I’m able to say that my experience with management along with viewing a unit for my mother was great! Is spoke with Tyrell and he was able to give me the rundown of the different units, prices, etc. He was quite helpful with making the final decision. I used to have a unit with another company and it wasn’t the best but I’m thinking about switching now since my mother has one at this location and I’m quite a fan of cleanliness! A+ from me!!! Thanks so much! My mother is satisfied.

Tyrell, the employee assisting in reviewing all the details during the selection of the unit and signing the rental agreement, made the process easy to understand. He answered all my questions clearly.

Excellent customer service. Kristy was very friendly and thorough. 😀

Kristy the site manager is wonderful! So friendly and personable!! I have dealt with many storage facilities and she was the only one who made it simple and easy and not trying to rip me off...even though there was a public storage a little closer to my home I ended up going to this location because of her, how clean the facility was and just the simplicity of everything! She made my experience wonderful and I hope her bosses know how great of a job she does with the customers!!!!!!

What can I say. The reps are very professional. And the place is neat.

Kristy is fantastic! She's super personable, hilarious, and amazingly helpful! The facility is also very nice and clean.

This is a fantastic Public Storage facility. It is clean and well located. The best part of Public Storage on South Oyster Bay in Hicksville are the people who work there. They are caring and knowledgable and go out of the way to make the rental experience easy and efficient.

Kristy and Perry were amazing. My mom and I were probably driving them up the wall but they handled everything professionally and helped us amazingly. I can’t wait to storage my stuff with them.

Clean facility, friendly staff and decent rates considering where we live.

Kristy is fabulous!!!😃 she was so very helpful and friendly when we needed packing materials. We were in more than once and each time she greeted us with a smile and some helpful advice. Wish I could get customer service like this everywhere

Kristy was extremely helpful finding a unit my mother and aunt felt comfortable with. She was extremely friendly and answered every question we had with a smile

This was my first time need a storage unit. Kristy and Mike were so helpful. If anyone needs a unit this is the place to go. Thank you!!!

Kristy Store Manager and Tiarra were very nice to deal with.. Explained everything clearly.. I feel confident renting from this location..

Kristy and Mike were great. Awesome customer service place is clean and very well kept.

Staff was friendly and helpful. Mike was especially helpful in helping me pick out a unit based off of how much stuff I had. I would recommend this business to my friends.

Fabulous Customer service and the place is extremely Clean...

Good location and clean inside, good security as well. However, someone recently took out their fence, I hope this problem gets fixed rather quickly.

Very nice clean & friendly staff. Have tended to all my needs.

The staff are friendly I’m happy that the storage building is climate controlled

The place and units were spotless, well maintained and the staff was very informative. I was helped by Micheal and he was a pleasure. I highly recommend people go to this location.

Easy and fast setup, very clean and staff super friendly.

This location is amazing!!!!! Super clean and such an amazing friendly staff !! thank you mike for your knowledge and for being extremely helpful!!!! Also the best rates ever

Best storage place. Very clean, helpfull staff.

When I first walked in I thought the place was flawless. It’s in a very well populated area with plenty of good pricing packages, as well as storage units. This place is 5 stars. And by far is the best on the island.

Would 1st like to say that this location is very clean and well kept at a great location. Since my wife never likes to throw things out I've been to many public storage places haha and this is by far the best one also the worker there Mike is always very friendly and very helpful assisting me and my wife thanks a bunch!

I entered this location in hopes to get information for future references of having my own storage unit, and I must say “Samantha” was of so much help it was unbelievable, she elaborated the process i would need to go upon to accomplish this with such a warming and greeting attitude, and was such a influence. Thank you again

Sam and Sade are top notch. They are the most friendly and helpful staff I've ever met. They are always willing to assist me with all my needs and are very knowledgeable in all facets of their business. The facility is immaculant, clean, and a big reason why is because of the great staff, especially Sam and Sade.

The site manager Samantha was amazing to work with and made my initial move in as smooth as possible. I definitely made the right decision in renting from this particular Public Storage.

This polite, professional, and friendly staff took care of all our storage needs. Especially Mike and Samantha.

Awesome staff! The girls are great and helped my husband and I out by making the experience so easy.thank you again

First time stopping into facility to help move in my father’s items and meeting Sade and Samantha at the office was a great help!! They showed me how to get to his unit as well as instructing me on using the roll up door. They really made me feel comfortable and made my moving in today extremely helpful.

Very friendly staff and the place is kept clean. The prices are fair comparison to their competitors

First time needing to rent a storage space. Samantha made it easy to make the decision. I had gone online initially and went over the options since it was after hours. I was contacted first thing in the morning when they opened and set up a time to view the unit. Was able to easily change the time for the walk through. Samantha was clam and explained everything answered all of our questions. She was funny and kind. Staff seem to care about the facility and their patrons and learn to know them by name if they come frequently enough. Would recommend this facility to others who may need to rent a space.

What a great team... Samantha was extremely helpful and always checking to see if we needed anything... I would recommend this facility to anyone.... Great job Samantha

These people are awesome Sam and Sade. Getting the rental was easy and affordable I was very satisfied with the unit. They gave me the best offer in the area and it was tidy and clean.

Rented yesterday with my dad, rental process was very easy and fast, kristi was extreamly helpful!

Samantha helped me at this location. I am moving some things here. She was wonderful and very helpful. The place is New abc is heir up very well, very clean and looked after. I’m very happy with my choice.

Just signed up for a unit today. The staff is super-helpful, the facility is clean and bright. Reserving online got me a great price. This was a very positive experience.

beside having you buy a lock from them that cannot go anywhere else, they have a very good and friendly staff. The property is new so it's a very good place and the price is still good.

VERY professional and upfront about everything...building is spot less and well maintained

I had the best experience today! Very clean, organized and friendly! All my questions were answered! Overall great experience!

Ms. Kristi is & Ms. Sade made my rental process very smooth. This is my second rental and I would highly recommend them at this location!

Wonderful facility. VERY, VERY CLEAN!! Ladies at the front desk are always a pleasure to see when stopping in. Always helpful when it comes to accommodating me with a cart during and after hours. Great place to store my belongings

I was very pleased with the assistant with customer service "Great Job" keep up the good work

I was very pleased when I visited this location. I was taking care of immediately. The staff was very friendly and hospitable. And the location was very clean.

Great

Nice place and very clean. If you want strong please check out online deal first I got 15 dollars cheaper a month. Also the rent is not the final price because you have to include insurance.

Awesome staff! Samantha was very helpful. Nice, clean facility. Easy access & great location.

Very nice professional and informative staff, answered all questions I had. Location is great

better be out by 9pm ON THE DOT! I suggest 8:59..9:02pm you're locked in. Literally. Manager does not return your call to help you get out. Don't bother calling the cops bc 6 useless cars will show up. call the FIRE DEPARTMENT... they have a special key to unlock the gate. if not your car is sleeping there and you can walk out the side gate. kind of sucks if you have work at 7am..can't really leave your car there if you need it.

Very friendly staff and easy move-in

Convenient and clean. Friendly workers.

Jessica was very informative, answered all of our questions very patient. Excellent customer service.

Warm and friendly service. Answered all questions in a very professional and caring way.

Jessica is fantastic at her job and the whole office staff including Samantha and the invisible guy are good-natured and welcoming. Brand new building . Spotless. I hope it stays like it is now. Not a reflection on the location, but the other fees and administration charges mentioned on the site when you are picking your unit include a mandatory insurance fee that doubles the initial $26 payment and gets added to the monthly rent that you get quoted on the site. You will be questioned thoroughly on what you plan to put in your unit.

One of the best public storage I have been to. Jessica, Samantha, Sade are an absolute joy. They are very helpful and go out of there way to make sure you are taken care of.

Jessica provided top notch customer service. She gave me a tour of the storage facility and all of the information needed to make my storage decisions.

Customer Service agents are friendly, professional and thorough. The agent provided me with a walk-through of the facility and assisted me in selected the best unit for my needs. The facility is clean, easily accessible and air conditioned and well maintained. I am impressed with the service, accommodations and the customer care. I would strongly recommend this facility to anyone in and around the Plainview, Bethpage, Levittown and Hicksville areas.

This is a review for Jessica and Danielle at this location the service and the cleanliness of the building and the Personnel is above and beyond excellent

Storage they have

The facility is clean and well lit. This was a great experience. Jessica and Danielle took all my stress away by their courteous, quick and detailed service.

Sade and Danielle are amazing. This was my first time renting a storage unit by myself and they took the time to make sure I understood everything and answered all of my millions of questions. They were patient while I read every single word of every single paper and made the whole experience pleasant and even fun! They were super nice and funny and within seconds of the interaction I felt like a friend and not a customer. Any fear or doubts I had were wiped away and I'm confident I made the right decision by choosing them.

Got a good price on the storage locker so i went with them. 4 months later they raised my monthly rent so now im paying more then if i used another storage unit. Seems shady that they give you a good deal and raise it as soon as your unit is full.

EXCELLENT!! On 6/7/2017 worked with sales representative Samantha. She was very gracious, meticulous in detail and most helpful in covering all of the 'bases" with me. Thank you

We had a wonderful woman named Danielle help us and everything went as smooth as possible. Highly recommend!!

Fantastic. Alysa, Jessica and Danniele are wonderful. They are a credit to your organization. I will recommend this location too all my friends who are in need of your services. Thank you.

Really helpful staff, nice and clean taking that it's a new facility. Not too busy during weekdays. Well lit area.

I shopped around for a few days, and for the same price others were charging for a 5*5 , I got a 5*10. On top of that, the customer service was so wonderful, I was blown away. Danielle and Alyssa were amazing! They were professional, polite and made me feel right at home. I would recommend this facility to anyone looking to store their items. On top of that the facility was clean and there was plenty of security. I am very, very happy with my experience!

I am so happy you are in Bethpage. It is so convenient and the staff has been so kind and helpful .. I first met Alyssa and she was so friendly and helpful...!!! Even after being here for a month they call and make sure everything is ok. And if there is anything else they can do for me..!! Great staff. Everyone so nice..!!

Good location, great friendly staff. New facility, clean and secure. Would highly recommend to anyone looking for short or long term storage. Hint - reserve online and get a cheaper rate every month over on-site reservations :)

Jessica n Daniel did a great job when I came in to store they are soo friendly n good workers

jessica and alyssa were very friendly and knowledgeable they answered all my questions and addressed all ny concerns. units are very clean, spacious and secure.

The staff was very friendly and helpful. Also has a great sense of humor and more then happy to explain anything I had confusion with. Would highly recommend working with Jessica if you get the opportunity!

Easy check in and clean. Alyssa and Brie were wonderful and very helpful.