Thank you Kym for the professional service that made renting from Public Storage fast and easy.
Kym at this location is very friendly and helpful, she's the best!
Kym was very knowledgeable and friendly, thank you
Kim was very helpful, thank you!
I recently worked with the property manager Kim. She was very helpful and had great customer service. Storage facility was clean as well.
I had some trouble using the self-service kiosk since I’m not very tech-savvy. I called in and was connected with a representative named Kym, who guided me through the entire process step by step. She was patient and made everything easy to understand—like walking me through it as if I were in second grade (in the best way!). Her professionalism and kindness really stood out. Overall, a fantastic experience!
Kym was very helpful in correcting my mistakes
She was very helpful and nice glad to work with her
Kym has been so helpful and knowledgeable.
Kym and Sammy are very patient, helpful and accommodating. It was a pleasure working with them both! They made the registration process easy for me.
Kim and Samantha were great to work with. They promptly called me back when I had multiple questions and gave us the perfect advice so all of our needs were met.
Kym is beyond helpful, kind and keeps this place running very smoothly. Always super pleasant and wonderful to deal with.
Manager Kim is very courteous and professional. She promptly responds to any question I may have and has promptly solved what few problems there have been. I feel my belongings are safe and secure in Public Storage and highly recommend it
If you need a storage unit go see Kim at Public Storage Route 70 in Brick.
She's always smiling and a pleasure to see. Her professionalism and personality are always calming, even when I go see her pissed about the rent increases. She always has a way of making it ok
She is just AWESOME!! ***** 🙂
I came over to this facility to give public one more shot. Kim was very helpful and took the time to answer and help me through my questions and did it with a smile. Kim is the reason I came back to Public’s and the reason I stay.
Kym was awesome once again! This is the second time she has assisted us and both times she went above and beyond to make sure we were taken care of. She was extremely helpful and answered all my questions with a smile. Thank you Kym, you are a ray of sunshine!!
There is a girl named Kym at public storage in brick nj. She deserves a metal!! She helped us get our storage unit. She went out of her way to follow up on all the details we needed in a timely manner. If every company had customer service like her we would all be smiling for the new year. God bless her !!!
So easy online or at kiosk. Kim the property manager is so great and helpful. Cheaper than all others I researched.
Kym was again very helpful to me at both 925 and 1005 route 70 locations in Brick, as I moved things from one to the other. Especially making sure I was not charged an extra fee or month since I returned to remove the lock a day after old location's expiration date. Also she gladly helped me remove some discarded items. Thank you Kym!
Matt from Brick
Kim , the property manager is one of nicest people ever. Answered all questions and found me perfect space
Very helpful, caring staff.
The facility is clean, neat and well laid out. My only complaint is that the app to open the front gate was not functioning properly. I called and was told it's an ongoing issue if the power goes out and that IT would be notified.
Kym is very friendly and so helpful. I look forward to seeing her every month.
Kym was very helpful in helping me refer a friend to the perfect storage location for my friends needs. Even helping me resolve my concerns about auto pay. I've been with public storage for about a year. It's been a great exsperience over all so far! Thank you Public storage!!
Easy access, clean location. Friendly staff.
Love the customer service very friendly staff highly recommended
I've been with your company as a client for a number of years. Even now through the new automated Transition. Very satisfied thank you. Keep it affordable, And you'll do well in volume.
Absolutely the best Customer Service out there!!! Kym is super helpful on the phone and really helps you to make sure all your questions are answered every time you call.
Kym has been an absolute pleasure to work with...
I would HIGHLY recommend Public Storage over the other options out there.
Good storage place, safe. Only thing is like everywhere else they raise the rent fee every year.
RECENTLY HAD A DISCUSSION WITH KIM OF THIS FACILITY REGARDING A BILLING ISSUE. KIM WAS VERY COURTEOUS AND PROFESSIONAL AND RESOLVED THE ISSUE TO MY SATISFACTION.
A very helpful employee named Chris helped me with using the kiosk at location 925 Rt 70 Brick, NJ. I was able to connect online to secure a bigger storage unit.
Both he and the gal online were very patient and helpful. Much appreciated!!
Christopher Rooney what a nice Gentleman, he showed me a couple of Units and was so nice and made you feel comfortable you would have thought he owned the place a very nice guy im telling all my family and friends to go there these people no how to do business 👍👍
It is fine. Good layout and location
Easy on-line registration. Chris was great with checking in to make sure I was reg & moved in!! Thanx Chris
Chris and kathleen were amazing. Great customer service and super friendly. They definitely deserve a raise.
This storage place is always clean and always has carts available. Never an issue even though it doesn’t have someone there working at all times.
Rosa was professional and polite in registering me into my new unit. She went above and beyond for me, made a call to the main office for me without asking
EDIT: They raised the rate by $65 after 6 months without warning. Lightning strike on the route 88 gate has not been fixed since September. The gate was left open for over a week so anyone could enter/exit the facility. The gate still does not function
Place got a makeover n never any headaches.
This has been a very easy process Chris took all the stress out of understanding how to access my unit by using an app which is very helpful..im glad I picked this storage facility!!! Friendly staff and flexible hours
Great no contact experience.