Ally was a HUGEEE help!!! Always professional and doing things in a professional way!!
Chelcie is the best. Humane caring is done best with a real human. The automated system was broken and couldn't speak loud enough to hear. Only Chelcie was able to help.
Very helpful. Good job by Brandon
Great experience with Brandon . He was very helpful and explained everything to me . Would recommend this company to anyone looking for storage . Go see Brandon on S York.
Brandon was great helping with my storage rental. He was very knowledgeable and very nice with great customer service
Very professional and courteous.
Ms. Carla was great and very polite. Surprised me that a storage company would care this much. BIG UPS !!!!!
Coming back i had to ask Brandon to remove a wasp nest due to my allergens. He without hesitation complied to my request. We need more like Brandon
Brandon was great and very professional
Brandon was a big help renting my storage unit.
Equipment was clean and ready. Staff was pleasant and professional. FYI- always make a reservation and come early. I would definitely recommend this location. All U-Haul locations or staff are like them.
Brandon was very professional and very helpful...5 stars
Brandon, the property manager was so amazing. Before I could get to the storage site, he had all my information Handled and ready to hand over to me. That was so helpful. I definitely appreciate quick Service with a smile
The property manager Brandon at s. York st. Is the man when it comes to helping a customer, he was polite and very understanding when unexpected things arose. He always Goes the extra mile.. ThanksBrandon and Public Storage
Wonderful customer service here. Brandon is great!
Awesome customer service!
I've had the best experience ever with public storage Brandon the attendant was real personable helpful and Curtis and made you feel good about it and showed you everything to do and he was went out of his way to help and I like that it's good customer service
this is definitely a good storage place to store your belongings they’re very nice and it’s quiet here too
Brandon is awesome. He is kind fast accommodating and keeps a really nice property. He communicates well and has a great demeanor. I feel safe that my belongings are there
Brandon is awesome. I appreciate him as my property manager!
Brandon had great customer service and I gave me great information about renting a space. He was very knowledgeable of rates and patient with all the questions I had.
I had an excellent experience with Public Storage! The facility is clean, secure, and easily accessible. Brandon was incredibly friendly and helpful, making the entire process smooth and hassle-free. I was impressed with how organized everything is, and I felt confident that my belongings were safe. The rates are reasonable, and I really appreciated the convenient hours. Highly recommend Public Storage to anyone in need of storage solutions!
I never used Public Storage before and Brandon gave great customer service and peace of mind knowing my items will be stored safely at this facility. Thank you for your help!
I like to say public storage on York st. Rocks Brandon was a lot of help if you need a storage unit don't hesitate to call and ask for Brandon he will get you what you need.Thank you!!!!
Property Manager Brandon is excellent with customer service. He will answer any questions you have and will do his best to work with you.
Brandon’s customer service was excellent. He was very knowledgeable about the units and he made sure I had all the information I needed.
Just want to thank Brandon at public storage York road Gastonia for his help with explaining the process and being so helpful to my mom and I. 5 star costumer service for him
The property manager Mr. Brandon is very helpful with navigating you through the rental process and keeps a very clean property. Thank you Brandon.
At the Gastonia location Brandon was AMAZING with my mom ..She was having trouble with the kiosk and he was very helpful and patient..Need more like him..Wish I could give 10 stars !! He deserves it!!! Thank you Brandon
Brandon has saved the day, Twice
Anything to do with S York Public Storage
Call him and he will assist and Work it out .. Thanks Brandon
Brandon was so polite and such a joy and have customer service
Bradon is an awesome property manager thank you for everything. Everyone should have a storage at this location excellent service
I came to look at a storage space and Brandon was very helpful and very knowledgeable about the rental property. The office and property was clean and will be renting there soon
Went to the Gastonia location. Brandon is amazing!!!!. He was very helpful and professional answering all my questions. He really made the process easy. Thank you Brandon!.
Everyone here was super friendly and helpful, Excellent service!
My first time ever renting a storage space. The lady helped me pick a storage unit that was just right for me. She was very friendly and explained everything in detail. In the future if I need or know of anyone needing a unit I would recommend this storage facility.
This place is awesome, the move in was quick and easy. They also have great security on sight. Will be using again. Highly recommended!!!
Great experience and Samantha was awesome
Every thing was easy. And I love that I don’t have to get out my car to unlock the gate
Kiosk wasn't working and had to drive to Union Rd to the office, and Laura spent 2 hours back and forth on the phone to get everything set up right. I appreciate having someone who is willing and patient enough.
It's a great place to store your stuff. The staff is awesome and the blonde that works behind the desk is gorgeous. Very friendly I wish she was single
You can't beat the customer service that you receive here. Laura and Camero are so nice and willing to go out of their way to help.
Laura is AMAZING! She is always willing to lend a hand and ALWAYS willing to find out if she doesn’t know the answer. Thank you Laura again.
Very nice people very nice facility staff was very professional help me work through getting my application filled out and ready to go to check in and new unit was very happy with overall experience
Nikki/Nicole was very helpful and came down to fix our door when we needed help.