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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 11020 Morningstar Place Dr, Charlotte, NC
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 65/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 65 /mo $ 86Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 78/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 78 /mo $ 94Best Price Label+ one-time $29 admin feeHurry! -
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Budget-Friendly -
Advanced Security Features
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10'x15'Online only price$ 115/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 115 /mo $ 128Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 123/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 123 /mo $ 164Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 171/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 171 /mo $ 225Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 175/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 175 /mo $ 234Best Price Label+ one-time $29 admin feeHurry! -
20'x20'Online only price$ 197/moLarge 20'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 197 /mo $ 259Best Price Label+ one-time $29 admin fee1 unit left! -
20'x20'Online only price$ 201/moLarge 20'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 201 /mo $ 264Best Price Label+ one-time $29 admin fee2 units left! -
20'x10'Online only price$ 202/moLarge 20'x10'- ground floor
- climate controlled
- inside unit, swing door
- drive up access
$ 202 /mo $ 269Best Price Label+ one-time $29 admin fee1 unit left! -
30'x30'Online only price$ 472/moLarge 30'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 472 /mo $ 630Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Harris-Houston Storage Units Near I-485
Public Storage in the Harris-Houston area is a convenient self storage location for customers looking for an affordable storage solution right off of Interstate 485 at Tryon Street.
With easy access off of I-85 as well, this facility is just minutes away from any area northeast of Charlotte.
Less than two miles north from the University of North Carolina at Charlotte (UNCC) campus, the 49er community can find some extra space with the help of a 5x5 storage unit for smaller items, like books, backpacks and boxes, or a 10x15 storage unit, which is big enough to hold onto that spare couch, extra dresser or other bulky items.
A few minutes away from Charlotte Motor Speedway and PNC Music Pavilion, a 10x20 storage unit can be a great idea for storing tailgating essentials for the big race or a big concert. From tables to chairs to banners and canopies, there's plenty of room.
Residents in the University City, Mallard Creek and Withrow Downs areas can take advantage of a 10x30 storage unit for maximum storage space for appliances and large furniture items during a local move or relocation.
Indoor storage units, outdoor storage units and climate controlled storage units come in a variety of different sizes, giving customers plenty of options when it comes to browsing the cheap storage units at this location. There are also enclosed units designed for vehicle storage.
Public Storage is proud to be a part of the Harris-Houston community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 505)
Alisa was very helpful with resolving the issues with my husbands unit. She was very concerned about my issue and resolved it in a very timely manner!! Great customer service!!10/10
Alisa was patient professional and very kind & helpful with my rental
Alisa is fantastic! She efficiently handled all the paperwork in less than 15 minutes. She was incredibly friendly and highly recommends this location for anyone seeking public storage.
Alisa spent LOTS of time with me on the phone setting up my reservation, assisted me in choosing the correct size unit to rent, and was an absolute pleasure (full of knowledge) to work with. Thank you SO MUCH Alisa🥳
Alisa did a great job.
Ms. Alisa was very professional, helpful and pleasant! I appreciate her excellent customer service!
Alisa, was very nice and extremely helpful! She helped me find the best possible rate within budget!
Alisa very nice and very helpful.
Alisa is a great customer service representative helped me out all the way through the process. Thank you!!
Once again, I would like to praise an exceptional Public Storage employee! Billy, at the Morningstar location, is a breath of fresh air when it comes to customer service. Not only is he friendly, knowledgeable, and informative, but he does it all with a smile on his face!! Outstanding employee!!!
Alisa was a wonderful Help and we got everything done that I needed quick and easy nice and efficient
Alisa helped me out tremendously with switching to a new unit that I wanted instead. I had a great experience at this location.
Alisa was a great help with move in process
Very big on security and very helpful. Really nice people!
Worst place eveeeerrrrrrr
Rude stuff,open late price increases with out notice hide. Fees etc etc this people treat you not like a client they treat you with bad attitude like you owe them your life
Mrs. Alisa was very knowledgeable and helpful when helping me with my inquiries today. I really appreciate you Mrs. Alisa and thanks again.😊
Carol gave great customer service skills
Not Worth It Long-Term
I initially liked this storage facility despite the frequent gate issues and trash around the property. I’ve been renting here for almost six months and was even considering consolidating another unit from a different storage place. However, that won’t be happening now.
Starting in March, my rent is increasing by 30%—bringing it to nearly $570 per month. If this trend continues, in another six months, I’d be paying over $720! A 30% rate hike every six months is unsustainable, and I simply can't afford it.
If you need short-term storage, this place might work for you. But for anything long-term, be prepared for steep and frequent rent increases. I am moving.
I have been at this public storage location 11020 morningstar place dr charlotte and it is really nice the guy Billy is very nice polite and very friendly and very understanding to your needs and he goes above and beyond to help and make sure your needs are addressed and well taken care of i would recommend this location to all my family and friends and tell them to ask for Billy and he will get you squared away with the right things you need for you to store your belongings Thank you public storage morningstar location for having a awesome employee Mr Billy working with us customer his customer service experience is phenomenal 👍🏾 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Billy has great customer service skills very polite and helped me pay my friends bill. Thanks Billy for helping me .
Gates, always broken, trash and debris everywhere would not recommend
Alisa was very helpful to me and she has a high patients level 10/10 customer service rating!!!
Alisa was a great help, very well appreciated!!!
Great people who are willing to help and are mindful of your situation i definitely recommend this Public Storage.. Ask for billy or carol.
Billy has such great customer service and answered all my questions bout renting a space should have more people like him . Keep up ur great customer service .
I don’t know what I’d do in this location WITHOUT BILLY thank you for such great customer service TRULY
Billy's customer service was exceptional. He was very friendly, polite and professional. He took time to help me download the app and get all set with access to my unit. Thank you once again Billy for your attentiveness and support. Keep up the good work.
Had great service with Billy!! Keep up the good work.
Billy is great!!
Billy was very professional and knowledgeable at helping me find what I needed.
Billy provided me with detailed information and answered all my questions. He is so friendly, funny, and knowledgeable that he's made sure this is my go-to!
Billy is amazing, so informative, kind and understanding
I came in to public storage, and Mr.Billy was great, he answer all me questions. I will give him a 5 star.
Billy was very informative and easy to understand.
Thank you again Billy dooooooooo Much again 💯💯💯💯💯💯💯💯💯💯💯💯
Billy provided me with exceptional customer service. He was very polite, funny and professional. Thankyouuu Bobby for your kind service to the community and putting a really big smile on my face!
Billy was awesome. Super helpful and informative. Thanks.
Worst storage unit I’ve ever used! Soo many hidden fees and no set rates so they charge you whatever they want to charge then call you and say you have to pay your storage by such and such date or your items will be auctioned
Billy is extremely helpful! Very friendly and professional
Billy was very professional and knowledgeable at helping me find what I needed.
Billy was very professional
I came to see a unit and Billy was extremely knowledgeable with my questions and very polite
Billy is great he showed me multiple units on the property, an had good customer service. Thanks
bad experience, someone broke the lock on my storage, and some of my things were stolen, the administration never answered and the insurance was not responsible, also the price is very expensive for a small storage, I do not recommend this place
Suzan and Sarah are very professional and nice thanks ladies
Great experience. Susan was wonderful
We met Billy yesterday while getting a second unit, he definitely provided exceptional customer service!!!
Thank you Billy!!!
Great people
Billy was very patient and very helpful with switching out my units. I needed a bigger storage space, at the last minute.
I have my unit with a lock and I have paid for the month I was a few days late I went twice in different weeks I needed to get some tools and I couldn't so I had to buy them
Billy was very helpful and informative! The best customer service ever!!
Billy ray was very polite and helpful and made my move in nice and simple
Mr Billy Ray is amazing and very helpful. He has given me so many insights which are game changing for my business. I appreciate his continued help.
Billy Ray was amazing and helped me get the right storage for all my stuff. Highly recommend
Great customer service Angie helped us she’s a very nice person thank you
The other week I was greeted by Nina and could not have been more thankful! It's a whole week later and Nina was so great that I still feel compelled to leave this review. I'm pretty new to all of this and Nina walked me through a detailed presentation of pricing. Nina helped me find the storage unit that made the most since for my luggage and budget. Not only that, but she also helped me put a mental list together of the various things I would need to prep my move... If you're an independent young soul who finds it hard to ask for help but know you need it, this is a great place for you. Ask for Nina and leave her a review :-)
Nina was AWESOME! She was so friendly and made the rental process so easy! She had the answers to all of our questions and was just amazing! Thank you Nina!!
Nina has outstanding customer service, warm personality. Willing to help immediately courteous I will recommend anyone to come here and ask for Nina.
Billy Ray was beyond excellent!!! Very helpful!!
Excellent service
Billy Ray, is a very nice guy, gave all the instructions very clearly and explained all the insurance details and storage facility rates very nicely. If he explains something, you will not need another explanation. This place is very clean, easy to reach and I didn't have to waste any time in booking or payment! Great Place!!
Great customer service and Billy Ray has great personality. A pleasure to store my belongings.
Billy is awesome, always a tremendous help. Highly recommend this location.
After remarrying in December 2018 and downsizing to consolidate households, my husband and I found it necessary to place some items in storage. I have been renting a 10x20 space with Public Storage since March of 2019.
While I would expect a yearly increase in rent, this year we had a second sizable increase that hit at a time when I was recovering from surgery and experiencing a reduction in income.
When I explained the situation to Manager on Duty, Billy Ray, he listened for understanding, expressed concern while reviewing my account and showed empathy for the situation of a long time renter.
I appreciate Billy Ray going above and beyond to address my concerns and offer reasonable long and short term resolutions such as, downsizing to a smaller unit for a significant decrease in monthly rent and submitting a request for a TEMPORARY reduction in rent back to the previous amount.
No two situations or customers are the same and each needs to be handled on a case by case basis. However, how an employee treats a customer should remain consistent. Although I do not go to the Morning Star Place location often, every time I do go, Billy Ray always provides the same level of service excellence.
Very helpful Receptionist Billy Ray, this is my second time with Public Storage. It worked for me the first time so far so good you don't leave a good thing.
Do Not Rent here! Your first 3 months will be at the advertised rate then go up on you! They do not post this on line and will only tell you when they get you there to go over the month to month contract.
Also....they will increase your rent incredibly without notice. My rent went from $123 to $166 in one Month. 35% increase!!!
When you call in and ask about the increase they are rude and say "pay it or move out"!
They’re very nice and after you leave you keep the lock and keys to avoid anyone having copies!
Matt the manger got right back to me and handle the situation immediately. I do appreciate him for it!
I like that one can get a unit online without contact with anyone. My unit is climate-controlled, which is nice.
Find someplace else, unless you just want to dump all your money into this place. It's old, it's dirty, it's hard to get in/out of....oh...and they'll arbitrarily raise your rent multiple times a year (I went up at least $75/month in less than 1 year's time for a 10x20)
Still, once I moved out, they continued to charge me for several months. Calls not returned, threats of liens, so in the end, I just gave them hundreds and hundreds of dollars for an empty storage unit that I had moved out of because they decided I owed them money, and under threat of liens, I paid it.
I pray they're done raking me over the coals, as my next step will be to have my attorney engage. I'm hopeful we can avoid that, but given the experience so far, I'm not confident.
TL/DR: find somewhere else.
A great place for all your unnessery clutter or your memories
Billy Ray is one of the most nicest guys that you would want to meet. Very personable. He takes his time to explain everything in great detail. He answered all of my questions. He walked the property to make sure that I was satisfied with my space .. and if that isn’t enough for you... He’s also a Vet. Best experience ever @ public storage
I'm ONLY providing a 5-star review because of Lori's (25988) selflessness and leadership! When I arrived to my unit it was locked and a property manager unexpectedly left due to unforseen circumstances (per the sign on the door). After calling customer service and waiting over an hour, Lori contacted me to see if I had been assisted. Once I informed her that I was still waiting, she left her site to assist me! I am so grateful! My movers were charging over $100 per hour, so I was pretty upset with the lack of communication and service from this location! Thank you Lori for saving the day! I appreciate you!
Billy Ray is a good man and he gave exceptional customer service. Highly recommended!
This was the definition of friendly and amazing 🤩 customer service. I would recommend everyone come to this location
Quiet tucked away
Marilyn was great
Billly Ray⭐️We need more people like Mr Billy in this world. He’s is an awesome man. Thank you for your service🙏🥰
20x30 unit…I got this unit in November of 2020. Within 2 months they wanted to go up almost $100. I lost my marbles and they kept it at the same rate for an additional 2 months. Just after my 1 year, my rent went up to $663 (started off about $470).
When I first got the unit, not all of the lights worked. I had to go online and publicly complain for them to even CARE to attempt to have the issue fixed. Those units have been there for 20+ years. They’ve been paid for.l!!!! How do you justify this ignorance?!?!? I wish there was a negative star rating.
The people that I worked with on site were very nice. Based off of the rent for Public Storages hundreds of units and the fact that it has been there for so long, I hope they all make 6+ figures!!!
-5 stars!!! Would totally advise against!!!
I was in town on my truck route and needed to get information on a unit since I will be moving to town and I spoke with Maryland, a very nice older woman and she gave me everything I needed. She was such a big help that I will be renting with you.
Bill Ray do and outstanding job helping me today thanks again
Great location. Billy Ray was informative and made the rental process easy and smooth!
This is a very clean an helpful facility. I love Billy Ray that works here he is very kind and helpful during this process.