Public Storage Self-Storage Units at 1901 W Arrowood Road, Charlotte, NC
1901 W Arrowood Road Charlotte, NC 28217
Rent and pay for your space online – today.
Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $48Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 77/moMedium 5'x15'
$ 77/mo $102Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 78/moMedium 10'x10'
$ 78/mo $104Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x20'Online only price$ 80/moMedium 5'x20'
$ 80/mo $106Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 81/moMedium 10'x10'
$ 81/mo $107Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 112/moLarge 10'x15'
$ 112/mo $149Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 207/moLarge 10'x25'
$ 207/mo $276Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
15'x25'Online only price$ 219/moLarge 15'x25'
$ 219/mo $292Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Charlotte
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Yorkmount Storage Units Near I-485, I-77
It's easy to find the perfect size self storage unit at this Yorkmount Public Storage, located on the south side of Arrowood Drive between Interstate 77 and Tryon Drive, less than a mile north from Interstate 485.
Locals who enjoy heading out to Ramblewood Park and Ramblewood Soccer Complex will love being able to keep sports equipment and general recreation items in a 5x5 storage unit for easy access at this facility.
Yorkwood-area apartment residents know that a little extra space can go a long way. Whether it's an extra couch or mattress in a 10x10 storage unit or a refrigerator, washer and dryer, plus boxes of clothes and dishes in a 10x20 storage unit, this facility offers several convenient and affordable self storage options.
Montclaire South families getting ready to add on a second story or undergo a major remodel can pack up the whole house, including bedrooms, kitchen, living room and dining room furniture, plus appliances, into a 10x30 storage unit with extra room to spare for crates of belongings.
The manager of the property lives on site to help oversee the facility, which provides indoor storage units, outdoor storage units and climate controlled storage units. Rental spaces for car storage, truck storage RV storage and boat storage are also available at this property.
Public Storage is proud to serve Yorkmount and the southwest Charlotte community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 692)
Olivia has great customer service.
Olivia has an amazing attitude and work ethic she was very kind and professional. I recommend this storage to all my family and friends ❤
Thanks Tamika for your help
tamika you are amazing and your service was great
I had a good experience at this location Olivia went the extra distance to make sure that I had the right price on the unit that I had reserved online she is a very good customer service...... She handles this location very well..... Her and the location deserves 5+...... Thank You.
I pay a reasonable price for my unit! This place is well kept, and even recently got a paint job, so you know they care about their image. Friendly and professional staff as well. Also if you don't opt into the auto pay, they'll remind you about your payment before it's overdue, which I find helpful.
Great work and service
Tamika was nice!
Thanks for your help
I hate all things related to moving but I will say Tamica was an absolute delight. She returned my call quickly, answered all my questions and helped me choose relevant packing supplies. I definitely will use them again but hopefully no time soon : - )
Tamika was really helpful and amazing. I was satisfied with the setting up of my unit. So this review has nothing to do with her CS. However my Satisfaction changed when it was time to move everything out of the unit. My appliances, furniture and other items were destroyed due to the rodents and bug infestation. The sad thing is the insurance would only cover up to $250 whic$100 of that would go to the deductible. At this point I was why watste time and I feel they purosly mad it this low because of the high risk. Will never use them again. The so called insurance is a joke.
Tamika was so helpful came in looking for a unit she didn't have what I need but went above to find me one in my price range and near by thanks for the awesome service
tamika was really helpful and super polite and professional thank you so much for your help
Thanks tamika for your help
No one is ever avail so hard to get face to face assistance
Worst storage unit I've ever dealt with! So refusing on helping customers out in tough times. Will not work with you at all if you have a sudden emergency that takes priority over a storage unit bill! Would definitely reccomend going to a different storage unit with people that actually care!!
Tamika was a pleasure to work with. I’ve dealt with several storage unit facilities and without question she is exceptional compared to the rest. Thank you, thank, and thank you Tamika.
Thanks tamika for your help and the funny conversation
Thank you, tamika! I appreciate the time, help, and your patience with me. Your personality is awesome! and contagious!
Tamika is a nice and great person. I never have a issue with her helping me when I have any questions or concerns.
The lady’s in the front are awesome, took great care of me and helped me out with what I needed with moving
The ladies alana and tamika was so very helpful and amazing
I have to give honorable mention to Tamika! She has a wonderful, positive attitude and is willing to serve with a cheerful disposition. She actually answers her phone unlike many others I’ve called in this establishment and can never get ahold of or get a call back. Thank you Tamika for going the extra mile to help!
Gracias Alana por todo bueno antitu
Love the tram work
Tamika was very knowledgeable about the services provided and telling me about the area. Great service and wonderful personality!
Amazing customer service 😃
Tamika thanks for your help this morning
Tamika is fantastic! Knowledgeable and professional
I spoke to someone named Tamika, she took the time to explain to me prices and sizes. She was polite and had really great customer service. You don't find that to often.
Tamika was excellent her service was so amazing thanks for your help
Tamika was really helpful
Tamika a mess
Tamika was very polite and helpful
Thanks for your lovely service and help setting up the app
Very nice service , very happy moving down this location. Tamika was so nice to me and I prefer everyone to go this location
Good service; nice person here
Lovely manger beat one in towns
Thanks Tamika for the amazing service you are truly a blessing
Thanks tamika for help
Great experience with Tamika Belfrey!
They very helpful and shout out to Tamike!!!
Tamika answered all my questions and was very helpful during the process.
The district manager and property manager is never there they’re always close… I’ve purchased a brand new stores at this location I get there the unit had a lock on it and I could get nobody to come open it they been close for the past two days
Thanks for your amazing service
Thanks for your help Tamika
Ms Danielle was very nice and it was fast and helpful. And also friendly.
Thanks for your help
Tamika and Danielle was super friendly love there energy.. space was clean love it
Thank you for professional, knowledgeable service! I had a couple appointments to help me get situated so I could get the storage space I needed. Thank you for your friendliness & great customer service!
No longer have office employees. You must do everything on line.
Thanks Tamika for your help your service was amazing
Worst customer service. Horrible rental policies . Overall worse storage company to deal with.
Tamika very helpful, great employee.
Tamika was wonderful to work with very polite and courteous. I was there to work on the gates when power was lost and she was very understanding with the out come of that day and will be back to help her in the near future.
Matt was very helpful he took his time to make sure I knew and had a great understanding in what I needed to do very helpful employee see Matt if you need a storage
Tamika was beyond helpful and kind she is so amazing she was working her other location and had me meet her there and she took really good care of me and helped me with getting me unit and app setup for her other location she really needs a raise
Thanks tamika for your kind service you are TRULY a blessing
Thanks for your help Tamika
Thanks tamika for your help
Thanks Tamika for your fast service and getting me out so I can get to work on time
Thanks támika for all your help you gave you really went above and beyond
Tamika was so. Ice can in to pay my bill at 6:10pm she was already closed but still helped me anyways thanks for your help
Stopped in to pay my bill today and Tamika was so friendly and helpful she even let my daughter draw a picture she is such an amazing person
Love love love Tameka. She was very helpful. Love her personality
Stopped in today to rent a space tamika was really polite funny and helpful property is well kept and easy to get around I will definitely recommend this location to everyone
Tamika is so awesome I can in with no clue on renting storage and she made sure I knew everything I needed and even showed me the space to make sure it would work her professionalism was out out this world and her personality was so loving thanks again for your help
Tamika was beyond helpful her politeness and service was outstanding
Thanks tamika for your help and showing me the space you are very helpful
Make sure you talk to Tamika!! Excellent to work with at this location.
Tamika was very helpful her service was beyond excellent
Tamika was amazingly helpful and nice she took out to look at unit and showed me all that I needed to know about location thanks again for your help hope you feel better
Tamika was really helpful stopped in for a space she helped me get the right one thanks
Let me just start with this.... Tamika was the only reason I chose this location. I stopped in one day several months before I needed a space to rent to get general pricing (I wasn't even going to rent on this side of town) However, after the customer service I received from Tamika I decided this was the best place to rent. She kept me up to date on the BEST pricing and available space months before I was even a customer. Anyone this dedicated to customer support gets my business! I highly recommend her and this location.
Tamia was really nice and helpful location is nice and clean sh ees helps with everything and goes above and beyond
Tamika was very helping with my storage needs
Omg Tamika us such a blessing I came in today to change units due to price issue i was not expecting to have to pay and didn’t know what I was going to do and she went in her pocket and took care of balance for me I am so thank for her and her help I am glad she is with this company
Thanks Tamika for your help
Tamika was amazing joy she went above and beyond all the way cross town and is a good assets to this company thanks again for ur help . She has met and exceeded my expectations !!
Thanks tamika for your help
DJ and Brenda were amazing this morning really saved the day!
Came in to pay and tamika helped me and also setup the app thanks
Tamika is such an amazing lady her service here is beyond her job she is one that works from her heart thanks for always being so helpful
Thanks for helping me with getting parking space this place is awesome
Tamika thanks for your help and thanks for answering all my questions. She was so patient and polite I had a few questions and she answered them and made sure I understood everything thanks again
Tamika did a wonderful job I would definitely use that storage building again very professional young lady
Tamika was so helpful and professional the property is clean and well kept she also gave me a tour of the property thank you for your help again I would highly recommend this location to anyone
Stopped in today and meet Cherese and Jaydah great customer service very hard working lady's seen them cleaning the property today.
Tamika service was beyond great ! The place was also very clean and in order I love when she works !!! Very sweet woman !
As for commercial parking, this Public Storage location is THE WORST! The parking area is full of deep potholes/muddy, trash located throughout the location, cement blocks on the property that could be used to damage vehicles, security cameras are damaged and purposely angled toward the ground. If anything should unexpectedly happen to your vehicle, the property manager will immediately blame the customer, without further investigation, of course, to circumvent liability. It is advisable to secure more adequate, well-lit, commercial parking at other Public Storage locations (Park Rd.) who clearly value their customers and property! If you are a registered business, don't forget to ask for your 24 hour access! After all, we were not offered the option even though it would have clearly benefited our business! Happy Shopping!
Thanks Tamika for you service you were beyond helpful
Tamika is the best. Loved working with her.
Thanks tamika for your help your service was great
Tamika was so helpful and such a blessing thanks for the prayers for my son
Tamika thanks for your time help and conversation your professionalism was so amazing thanks again
Tamika was super helpful
Not a bad storage location. Fills the need they're supposed to. Not a lot of extra amenities.
Tamika was really helpful i came to the wrong location and she helped me get to the right one
Tamika was very helpful and put me on the perfect space after stressing so much about not understanding the process but she made me feel so good about choosing this location … her attitude was phenomenal, customer service at its finest … Do not hesitate to choose this location you will be so thankful for my honesty…
tamika was quick and helpful i had to get to work and she got me in and out in no time thamks again
Came in to rent a space today and tamika was really helpful I needed someone to talk to and she was there to listen thanks again
I love this place good help on the phone and more
The property was very neat and clean and the nice respectful lady Tamika showed and gave excellent service.
Tamika is awesome
Tamika rocks thanks for your quick service and warming up my food for me
Tamika was very helpful thanks for all your help
Tamika was so helpful I really appreciate her help she made sure I had the right size and for little cost thanks for your help
Tamika did an amazing job helping me get set up with a parking space for my car at public storage. I would definitely recommend her for any assistance at public storage.
Stop in today to pay my bill and tamika was really helpful she also helped me set up the app
Thanks tamika for all your help
Tamika was very helpful
When I first started renting here I was told to go on google leave a review and comment on how great the experience was, and I was until something said “wait,” and I’m glad I did!!! The property manager at this location has to be the rudest, most unprofessional, disrespectful person I’ve ever encountered! She legit puts on a show in the beginning then her real colors come out. If you are interested in storage I would highly suggest seeking another company or another location because this location is absolutely trash. The only time I get peace is when she is off on Sundays! Trust me don’t fall for the show!
Thanks tamika for your help you’re amazingly helpful
Tamika was really helpful thanks for your professional service
Tamika was so amazing and helpful thanks
Great experience, great prices.
I stopped by today and an associate named Shanelly was extremely helpful and kind. She helped me find the perfect unit.
Shanelly was very helpful showing me space options and gave me the best experience I’ve had with a storage company.
Shanelly was very helpful and polite. She helped me find a unit and set up my app. Thank you !
Tamika was helpful
Tamika was a great help! Loved her attitude! Very nice!! Recommend a raise!!!
Tamika was very helpful
Tamika was the most amazing help I'm so glad I came here
Clean safe and professional
Tamika helped me todas she was really nice and helpful
Tamika got me together quick needed a parking space she had 1 left she helped me set the app up in all thanks for your help and time
Tamika was great he customer servicio was wonderful Shell took me out Android show me muy space and how to get to IT and put the lock on thank you for your service
Stopped in today with questions for my cousin and tamika was very helpful and answered all my questions
Came in to pay my bill today and Tamika was so helpful in helping me she is such a sweetheart and so polite
Tamika was so amazing her service was above and beyond
Tamika was really polite I’m a truck driver and had to use the bathroom while I waited on the guy I was helping she was sooooo kind and friendly
Tamika was really helpful she found me a place at a different location she even helped me rent it at her location so I didn't have to drive in the rain the is so amazing
Tamika was really helpful she got me in and out in no time she also helped me get the app setup she is so amazing
Recently went through to move some items out of my unit and went into the Lobby with some questions and concerns. Not only was Tamika incredibly kind and helpful, she went above and beyond good customer service. As someone that has worked in the customer service business for years, I've never met someone so invested in, not only their passion for the job, but also helping for the sake of being helpful. I will definitely choose to come back to this location if i ever need to store items again simply because of the service she has provided me.
Tamika was nice and helpful and very polite
Tamika rocks soooooo awesome
Tamika was very helpful
Tamika was amazing and helpful
Tamika was really sweet and helpful
Tamika was amazing
Tamika was nice and helpful she rocks
Tamika was really nice and helpful she knew what she was talking about and got me in and out in no time thanks again for your help
Tamika was very helpful
Tamika was so helpful and amazing
Tamika assisted with our storage need. She is amazing
Tamika was beyond helpful i had a bad experience at another location tamika helped me out and turned it all around thanks so much for your service
So, I was helping my friends in this storage unit. I visited here several times in June and again in August, more than 20-25 times. First thing first, we have climate control unit but the thing is dead since months. It completely broke down in June and i complained about it several times (I was helping them for more than 6-8 hours every day) it was 90°F +. We complained and no action was taken. Even the store manager helped us and reported it to the head company but still after 2 months, it was still broke. Reception lady Tamika is really friendly and helped me with everything I needed. She was very pleasant to talk to and really helpful. I wish I could give her stars separately.
Tamika was so amazing so was polite beyond she went above the job she is definitely a amazing fit for her position thanks for all your help
Tamika was very helpful she stayed after hours to help me rent a space download the app. To get in the gate she is so sweet thanks tamika for your help
Tamika was really helpful came here to rent space had a reservation at another location they weren't there she helped me rent my space at the location I wanted to be at with no problem she was super nice thanks
Tamika was so nice and helpful she helped me download the app and get me set up at a whole other property which by the way is amazing! Very kind and diligent!
Tamika was so helpful stopped in to pay my bill and look fir another space she knew what sge was talking about when it came to the right size space i needed she didnt have the size her but im willing to wait due to her thanks sooooo much see you again soon
Tamika was amazingly helpful came in looking for a unit she didn't have what I needed but took the time to find me something at another location and even took the time to rent me the space from her location so I wouldn't have to drive there she was soooo polite and friendly I'll recommend this location to everyone
Tamika was very helpful and fast came in looking for a space she got me in and out in minutes also helped me setup the gate app as well
Tamika was really helpful I needed a space today she didnt have it she found me one in pineville helped me rent it and all she is awsome
Tamika was very helpful she took the time to help me get my space and setup the app for the gates thanks a lot for your help
Just moved across the country and had no idea what we were looking for. Just a space to tuck away tools. We stumbled across this place by our new apartment and was greeting by Tamika. I have to say, it was a great way to start our new adventure. She was so friendly, funny, professional, and knowledgeable. She walked us through the process and gave us fun ideas around to do. I’m glad to know I’ll have a friendly face whenever I visit storage :) thanks Tamika!
Tamika was very helpful and amazing
Tamika was very helpful
Came in for my code and tamika said nope sista girl we're going to download the ps app that will get me in the gate and bam she helped me and im good
Tamika was awesome great customer service.
Tamika was very helpful
Tamika was a GREAT help. I recommend this location for anyone needing storage
Came in today looking for a space tamika was really helpful and kind she took the time to find me a unit at another location because what I needed she didn’t have at this location I’m so thankful she was here
Tamika was very helpful and knew exactly what I wanted :)
Tamika was very helpful she stayed late helping me find a space for me she didn’t have what i need here but made sure she found me something before I left she wouldn’t give up until she did and she did she went as far as putting both my new and old address in gps to find best location thanks for all your help
Tameka was awesome , she went above and beyond to get me what I needed . I would definitely recommend coming in !
I really want to say that I was very impressed with Tamika. She exhibited excellent and genuine customer service. She helped me out in every way. She is definitely an asset.
Tamika. She's the most helpful person I've met at any public storage. She was awesome
Tamika was very helpful with getting me the space I needed I am very thankful she was here and able to help me she is such a great person and funny as ever thanks a lot
Tamika was a great person. Was very timely and a wonderful. She made the process smooth and easy!
Tamika was amazing and very helpful! Sad the prices went up though.
Great experience with tamika!
Went here looking for an outdoor space even though they were all filled up tamika was helpful and honest
Called in about prices on a new unit and tamika was helpful and nothing ajort of awesome!
Tamika was very helpful with this being my first time renting she made sure i understood everything even broke down my next few payments she was really amazing
Tamika was very helpful came in for my code and she told me about the new app they have that opens the gate from my phone she helped me set it up and now I’m good Togo thanks
Tamika, Is the best person at this location I've ever met. Her professionalism is extraordinary. I'm grateful for her being at this location.
Tamika., is AWESOME! She is a wealth of knowledge and definitely experienced at what she does. Tamika goes above and beyond and definitely an asset to your organization. Promote this young lady!!! Tamika knows the highest level of customer service.
Tamika has always been extremely helpful, professional, nice and extraordinary in her position. She keeps the line of communication open and is honorable keeping her word. She makes Public Storage an Awesome professional pleasant environment to do business. She is very much appreciated.
Thank you Cherese! You were very helpful in getting us a parking space.
Tomeika is VERY knowledgeable, selfless and EXTREMELY professional, considering my prior experience at S.Blvd! She makes EVERY effort to accommodate YOUR needs,even if it means you having to visit another location BUT to make sure your properly cared for,she takes the time to establish your account with them. Full knowing she doesn't have to do this,she does and without a complaint, even when she has to walk her colleague though the transaction. I can't say enough how pleased I was to have her assist me. She is definitely a rarity! I'm sure she will climb the corporate ladder,she would make an AWESOME trainer!! That would benefit you customers so much!!#Teamtomeika
Honestly The Worse Public Storage I Ever Rented From They Know They Have A flooding Issue In The CC Building Every Single Time It Rains I Have To go Check My Items Something Is Damage Every time Cause Of The Flooding I Call To Let Them Know There Response Every Time “Oh Call Your Insurance Orange Door” They Could Care Less Your Stuff Is Damaged. Last Week I Went Up There Around 5:30pm They Close At 6 I Called The Office To Let Them Know Water Is Coming In From The Back door & Going Into People Units (Pictures Below) The Lady In The White Nissan That Works There Said “Oh I’ll Go Check” She Never Came ! I Keep A lot Of My Coupon Items In My Unit & All My Paper Products Are Ruined. Seriously Need To Fix That Flooding Back There Or Close That Side Down Not About To Keep Making Claims Every Time It Rains ! And Get Better Staff That’s Not There For Just A Check. Won’t Recommend To No One .
Amazing customer service. Kim was so personable, clean property, and easily accessible. Explained everything and showed me multiple spaces to make sure I was renting what I needed.
Tamika was so awesome. She deserves 10 extra . Thank you!
Tamika was such a great help. She was so nice and helped me everything! She is the best !!
Tamika was very helpful she was polite and super friendly she took me out and showed me a few different spaces to make sure what I was storing would work thanks for all your help you rock
Cherese was awesome! She was super helpful and great to work with. She took the time to show me multiple units so that I could find the right unit.
Tamika was very helpful and sweet she helped me with getting the right size unit that I needed without paying too much thanks for your help
Tamika at Public Storage was super helpful and she assisted me in renting 2 units. She also applied special discount which wasn't available online either. I am very please with her service and she definitely deserves these 5 stars. I know I won't have any problems while renting cuz she's just there to help.
It was the Best experience and very helpful Tamika was the best thanks for you help very highly recommend it 😁👍🏼
Excellent customer service given today. Thank you Kim
Tamika was very helpful i came in with no idea on what i was doing and she took the time to go over everything thanks for all your help
Tamika was so kind and helpful she knew what i needed and helped me right away i was in and out
Tamika was very helpful in solving are issue in a timely manner very well organized & clean face covering worn correctly keep up the good work
Tamika was amazing she got me taken care of in just a few moments I came in upset but her bright personality made me smile and took away my anger thanks I needed that
Tamika was very helpful thanks for your time
Tamika was very helpful and got me together quickly
Tamika was very helpful and sweet
Tamika is by far excellent at what she does. She’s well informed and conscious of you as a leasee. She expertly guided me on a path that was most optimal to my financial/life situation. I wish more companies had someone such as her to represent them-someone who values and respects the customer.
Stoped in looking for a space tamika was very helpful and found me one I hate she didn't have what I needed at her location she was so friendly
Tamika was very helpful i came right at closing time and she had no problem staying to help me i dont speak english and she dont speak spanish but she was took the time to help me and get me a unit thanks
The girl Tamika that works here, is the kindest and most selfless person I have met. I lost my wallet and she did everything in her power to find me and return it. With the holidays, I was sure someone stole it but she was the most honest person when it came to this situation. I can’t thank her enough!!
Tamika was very helpful got me in and out thanks
Tamika was amazing with helping me find the best unit with a great price.
Tamika was amazing and very helpful came in this morning needing stroarge and she found me one in a matter of minutes thanks for your help 😊
Tamika was fantastic. Really helpful and considerate. Went over all of my options and took the time to really help. I would recommend to anyone.
Tamika was very helpful i needed a space fie my truck and she got me taken care of quick she was very professional and new her stuff
Tamika was really great my mom had trouble with her erental and needed help tamika was there to help and got her together thanks a lot for your help
Tamika Was Awesome. Very Friendly and New Her Stuff !! Gave me the Half Deal. Highly Recommend !!
Tamika- Thanks so much for your excellent customer service! It’s very rare to find people in establishments who are genuinely kind and helpful. Great experience! Thanks!
Tamika was very helpful i had a few questions for my upcoming move in the next few months she walked me through everything i asked and showed me the property as well she was very polite and professional i will be back to rent in a few months thanks tamika
Great customer service! And clean space. Very welcoming.
Thank you ms.Tamika you have made my life with the help you gave and thanks for going above and beyond and making things happen for me I appreciate all that you did and I’m glad the company has you here
Tamika did awesome!
Tamika was very helpful and professional she was great
Tamika was really helpful her energy was amazing she got me together right away thanks a million
Tamika was so helpful and friendly and was very professional I needed a last minute storage and she got me together she was also sociable and polite
Tamika was amazing and very helpful she has excellent customer service
Came on today to pay my bill and transfer units tamika was very helpful she also took the time to breakdown everything and dollar amounts as well thanks for your kindness and your help
Tamika was awesome handled my reservation well and in a timely matter! Kept a smile the entire time! I also went to another location and the service was bad i left and came here and im glad i did thanks for your help tamika your the best
I was moving to Charlotte and needed to store my belongings and my car. I talked with Tamika and was able to get both unit rented. Tamika advised me to make a reservation so I could reserve the space I needed and good thing I listened because when I moved a month later, there were no more bigger units. Thank you Tamika
tamika was so awesome i came in looking for a space unfortunately she didn't have what i needed but took the time to look at locations for me and found a space near my home and also helped me complete the rental online she was very polite and professional its a must you check her out she rocks Tamika fue tan increíble que vine buscando un espacio, desafortunadamente, ella no tenía lo que necesitaba, pero se tomó el tiempo para buscar ubicaciones y encontré un espacio cerca de mi casa y también me ayudó a completar el alquiler en línea.Fue muy educada y profesional es imprescindible, échale un vistazo, ella mola
Tamika was very helpful and polite she asked a few questions to make sure I wasn't paying for more then what I needed she walked me out and showed me where my unit was located she has amazing customer service the property was clean and well kept
Had a reservation for a parking space. Showed up and was told it was given away. I was shown a spot that the manager had to run non-renters away from. Not a safe storage space - too many people can get through the gate without any control. Cheap and easy to access without a gate code.
Tameka gave me a super great experience here. Came in to grab a unit and she walked me through everything and provided great conversation. Extremely friendly and helpful, thanks for making getting a storage unit such a pleasant experience for me!
I requested help and guidance and Tamika was simply an angel that took care of everything brilliantly. It is so gratifying to find customer service like Tamika. Just two thumbs up. Thank you.
Jairo gave me great service.
Jairo went out his way to help me. Thanks again Jairo I really appreciated your help.
Tamika was extremely helpful, courteous, and informative when I stopped by.
Markee provided great service thanks
Tamika was amazing she was very professional and helpful she helped me get the right space I would recommend this location to anyone she rocks
I went in inquiring price on spaces , wasnt really sure what size i needed . the property manager Tamika was so nice and patient . Even with the covid-19 going on she took me to look at two different size units ,I left with so much good information, she even took the time to tell me how to pack my things to make more use of my space .
The young lady that works here is awesome and very helpful with helping me find my unit and all needed info! Great experience!
The service was super... Katrina was the best..
Katrina was very helpful with pricing
Katrina showed me my unit, got my paperwork all squared away, quick fast in a hurry... 15 min total... all on my luck break 👍🏽👍🏽👍🏽👍🏽👍🏽
Markee was a great help this morning thanks
Katrina provided excellent service today. She walked us through the whole process & was very professional and friendly.
Katrina was so great to work with in getting our storage unit ready!
Super easy to sign up. Competitive prices. Customer service was top notch. Katrina was fantastic! Couldn’t ask for more.
Great service from katrina.
Katrina,has an excellent service!!!! 👍👍👍
Katrina was very helpful. She got me checked in in a matter of minutes. Answered any questions I had. Thank you for your helpful service today.
Kathina thank you!
Katrina is great. I highly recommend this place.
KATRINA WAS AMAAAAAAZING VERY FRIENDLY AND HELPFUL!!!! I WILL BE REFERRING EVERYONE I KNOW WHO'S LOOKING FOR A SAFE PLACE TO STORE!!!
Katrina is best!!
Katrina was great. Quick and easy.
Katrina was super helpful! I went in for the initial appointment and she had me in and out with ease.
Great experience , thanks to Katrina !
Markee was very informative telling everything I needed to know this location feels safe and secure, best place to rent parking spaces
Katrina did an awesome job.Was very helpful & very polite. I will gladly share this with others. This is the kind of experience people are suppose to have.
Katrina was very helpful to me today
Katrina was great! Explained everything well!
Great customer service at this location. Katrina did a great job showing me the different size units and helping me make the right choice.
Trina is very helpful and courteous.
Katrina was awesome and have great customer service. I will recommend this site.
Katrina was very knowledgeable & professional! It was a pleasure in doing business with this location.
Katrina was very professional and made our move easy.
Katrina was very professional and gave me great customer service!!
Great Customer Service very friendly and helpful. I would recommend this location to everyone. Katrina is fabulous
Katrina was very helpful and nice.
Awesome service pleasant great customer experience. Katrina the best..
Katrina was amazing!! Awesome service!!
Katrina was great to work with very knowledgeable great personality I will definitely be renting from public storage in the future
Katrina it’s the best, very profesional!!!
Very professional with Katrina very nice and professionally a1
Katrina was awesome
Katrina was very friendly & multi tasked very well
Katrina was very helpful
Katrina was gerat
This was a quick and stress experience. Very professional 👍🏿
Katrina was very pleasant and helpful
Katrina was great and helped me with my transfer. Very friendly very helpful.
Katrina was really great and made the process seamless. Appreciate the customer service!
Katrina was and is very helpful thank you PS
I would recommend this faculty over others in the area. My company resets retail location in the area and we are always in & out of the faculty supplying & supporting the teams at those constantly changing locations. The faculty is safe & clean at all times of the day or night. Markee has been very professional & helpful every time we needed him. We have added extra units at times & they have been extremely helpful in accommodating us. Thank you Markee for all you do & keep up the outstanding professionalism we have received from you.
Came to pay bill, great location thanks Markee
Markee was a great help thanks
Never open when the times on the door say. Check for black mold before signing up. They will want you to buy a special 25$ lock. I plan to move for 2020, there are better places.
At first I was hesitant about purchasing a storage unit but Jaleen helped me so much and showing me how safe and affordable the units are. Definitely recommend for new Charlotte residence looking for affordable units. Thank you again for the service and help
I went In their to my stuff in storage it was a wonder experience this worker I think His name was Jalen he show me wonderful customers service
The gentleman at front desk was very knowledgeable. He provided A1 service!
Rented a unit here last week, Markee was nice and informative, very helpful in choosing the right size unit
I am happy to write a well-informed review for this property as I have been a customer for over a year. The staff is always courteous and helpful when you have questions about anything. The property is ALWAYS clean and I feel save to be there at night as the unit hallways are well-lit. There is plenty of space for you to move your stuff in and out and stay out of the way of others. I personally feel corner units are the best. I have one and I love it. The doors are not super heavy. I just love it. I had no real issues until this week. There was a fee charged to my account I did not agree with it. I was able to talk with Zach, the district manager, he was able to advocate on my behalf to get the fee waived. Thanks to Zach and the team for the excellent service!!
Markee was awesome. He was by himself with more than 2 of us customers and handled it well.
Markee was a great help😌
My experience with Public Storage was great. The employee was so helpful and informative, very welcoming too. I was very pleased.
I’m pleased with Jaleen’s attention to detail , he’s very helpful and knowledgeable about the company and knows the entire layout of the facility. He checks all of the locks on time as well. Great Workmanship Jaleen, this guy deserves a raise!
My experience with Public Storage in Charlotte, NC has always been very positive over the years. Their customer service is top notch and the staff is helpful and professional. I recently needed some information and Matt the manager was very helpful and polite with anwering my questions.
Jalen was great. Very efficient. Quickly got me a unit, signed up and on my way.
Jaylen is the man. Prompt, professional and thorough. Thanks for a great experience.
Public Storage is great. Jay is great as well, makes everyone feel welcome . Great customer service
Wonderful service, very thorough with information and a true delight! Made everything simple and easy.
Mr. Thomas was kind, attentive, quick, and knowledgeable! He provided excellent customer service!
Jaylen was excellent and extremely friendly. He was very polite and helped me with everything I needed for my storage unit! I would highly recommend him. He knew the store and everything that I needed to make this stop extremely smooth! It was pouring down raining and he even ran out to show me the unit I had got. I would recommend him to all of my family and friends and just about anyone. I would give him an A++++++
Terrible customer service and dirty units.
Renato gave me excellent customer service. I loved the professionalism.
Renato was great, first person I met when I moved to Charlotte. Very helpful and a great mentor.
We went in to rent another unit and Renato was a very nice gentleman and was very helpful and knowledgeable of the facility.
Renato was good men,,he answer all my question es well,,,good attention
Nice and courteous and facility is very accessible
Renato was super helpful and professional. I'm glad this location worked out for my storage needs.
Renata was very helpful in assisting me getting a package out my vehicle. Thank you. Appreciate you
Nos dieron un buen servicio Renato nos mostró lo que nesecitamos
Renato is good person hi help me a lot thanks for you help
Today is 6-24-19 at 3:45pm, the women who was working today was very rude and unprofessional. She didnt want to answer my one simple question and gave an attitude when I tried asking.
Renato was extremely professional and helpful!
Renato was fantastic and a great help! Couldn't ask for better customer service!
Thank You LACHELLE you are always patient, always smiling, you listen even though you are busy, very excellant, Thank You for everything!!!!
Thank You for taking my payment great smile! Very expensive parking only staying because of front desk Lachelle.
Tarshanel was Very helpful ... and so quick... and also put up with my crazy kids noise while she spoke.
Great customer service Thanks Lachelle.
Lachelle did an awesome job helping me today. Everything was quick and efficient. I really enjoyed my experience and would recommend anyone to come to Public Storage. Thank you Ms. Lachelle for taking the stress away and helping me to find the perfect storage unit.
Lachelle was so friendly and super helpful!
Today I came in and got a unit and Ms.LaChelle helped me and did a great job great experience 😁
great people danikall
Laschlle was very good ,pleasant, and professional!!!
Lachelle is very nice excellent great customer service.
Thanks Lachelle for taking my payment!
Great Customer Service! Will definitely recommend to my friends and family!
Lachelle was awesome!! She was super cute with the best attitude i have encountered in charlotte thus far...keep up the amazing customer service!! Wish i met more people like this everyday...makes it easier to be happy 😊😊😊😊 i would give her a 10 if i were able...😘😘
The site manager has a 100% positive attitude! She is quick & efficient -someone with whom you want to do business. The property is tidy, storage unit was clean. Overall a great experience.
Lachelle has been nothing but nice to us, always helpful and happy. We appreciate great customer service and she has always met that.
Pricey but great staff. Security of the fence could be better as many times the gates are open for long time.
I absolutely enjoyed meeting Lachelle! I had already planned to get the unit anyways, but Lachelle made the check-in quite enjoyable. I almost had the feeling that we were old friends catching up. She is extremely cheerful and has the best smile. We spent most of the time talking about my two pet snakes, which she asked tons of questions about. I kinda look forward to moving my things into the unit just so I can swing by the office to say hello. Public Storage on Arrowood better watch out, some bigger business might come along and steal her away! She's wonderful, I highly recommend this location.
Lachelle awesome customer service! Thank you so much for your help today!
Lachelle fue excelente fue muy amable paciente y me encantó su amabilidad.
Lachelle is sweet and so cute
Lachelle was awesome, she was very knowledgeable about the storage units and the process of obtaining one. Lachelle was very pleasant and answered all of my questions.
SCAMMERS - be aware that they say the have payment plans to hold your storage and one they take you money they auction your stuff anyways. I called to ask if I could do a payment plant and I was told I had to come up with $200. Once I got there and paid the $200 I was told that I had to come up with the rest by tomorrow morning or my stuff were still going to auction
Lachelle was great very helpful Thanks !
Had a great experience here with Lachelle. She is so cheerful and competent- made the process simple and quick. What was a chore for me seemed more like coffee with a friend. Thank you!
Friendly service and helpful thank you lachelle.
Recently visited the Arrowood Public Storage to rent a auto space, and was helped by Lachelle. Although she was the only employee there, which created about a 10 minute wait, when she was available to assist, she was very helpful. The rental process was easy, and I’m glad that I chose to go with PS again.
Great awesome personality !
Lachelle had great customer service Thanks !
Good customer service.
Great customer service Lachelle made sure I was great before leaving & she kept a smile on her face the whole time, well done Thanks !
Lachelle has great customer service Thanks for taking my payment!
Great customer service, very nice Thanks!
Great experience and easy to move in!
Horrible staff move my stuff
Other store was closed on South Tryon it’s almost time for her Lachelle at arrowwood store very friendly and outgoing ready to accept my payment. Definitely make this my payment from here out and it’s so hard to find customer service like this. Really feel she need promotion to continue this outstanding customer service.
Lachelle was great she provided great customer service. I really enjoyed the experience that I had today. She has an awesome personality she was absolutely GREAT! Would defenitely return when and if needed again.Thanks so much Lachelle!
Great customer service! 5 🌟!
She was great. Fast an easy prosses.. Thank you
Tiana helped me get into my unit very quickly and without trouble. As a former Public Storage employee I understand the various hazards and frustrations of the job and greatly appreciated her making this a prompt and professional experience. Someone should really fix her golf cart because it's too hot for her to be lugging cleaning supplies around in the eternal struggle of keeping the property clean. The 5x10 I rented was plenty of space and is actually on the larger end of units that size I've seen at other properties. The property was clean and the wide lanes and dedicated gates for entry and exit make this location ideal for those bringing larger trucks to a unit.
Great customer service! Helped me with my payment and the moving into a bigger unit! By far the best experience I’ve had from this company!
Awesome very helpful people friendly very quick in and out
Lachelle did a fantastic job of helping me get st up for a new storage unit. I highly recommend seeing her when you stop by.
Lavelle had great customer service ! Thank You !
Lashelle was amazing! Quick and print and straight to the point. Very friendly and helpful. Great customer service!
Great service Thanks to Lachelle !
Lachelle was very nice the best Manager we ever had ! We hope to see you everyday !
Great customer service thanks lachelle!
Tommorra was great and accomodating. Patient as well.
Great customer service Thanks Lachelle !
Lachelle was amazing very up beat !
Lachelle was AMAZING! MADE MY STORAGE TRIP EASY!
Lachelle was very professional.. Explained everything! Very impressed.
Lachelle wad very friendly amd nice ! Great customer service.
Lachelle was extremely helpful very informative and and extremely people friendly as well as very very positive bubbly personality.
Lachelle was sweet girl. Very helpful
Lachelle was very nice and helpful
Lachelle was really great! Happy girl nice having her! Thanks!
Came and got a storage unit lachelle was awesome ! Thanks !
Lachelle had great customer service. Was giving suggestions. Very quick and available.
Lachelle is the most professional young lady instrumental creditable person I've ever met !
Lachelle was very professional and helped me change all my info on my account Thank You!
Great customer service Thanks too Lachelle !
Lachelle was great
Lachelle was helpful and knowledgeable. Defintley made my experience super relaxed. Would recommend her to anyone.
Lachelle had great customer service.
Lachelle had great customer service got me all set up & offered me a damp check !
Lachelle was a great person and perfect with customer service very up beat & alive.
Lachelle has great customer service always happy taking my payment! Thanks!
Lachelle provided excellent customer service !
Lachelle has great customer service !
Lachelle had great customer service she rented 3 units too me I would give her 10 stars !
Lachelle was very informative and helpful in helping me find what I needed was very knowledgeable in the right product very pleased .
Lachelle was excellent and had great customer service and positive and she also made sure that we were all set and made sure we were comfortable with what we were doing we need people like her
Lachelle was so sweet and awesome!! What a great customer service we recieved today if I could rate her I'll give her a 10!!
Lachelle is a Fantastic worker she was well diverse and knew her job well. Very patience!!! Great Choice.
Lachelle was very informative . Quick process.
Lachelle was wonderful!!! She did a great job.
Lachelle did a wonderful job.
Lachelle she always been nice , good customer service
Lachelle did a great job with her customer service, Thanks !
Lachelle has great customer service always friendly & helpful & always smiles !
Lachelle was very helpful. Very knowledgeable . Glad I worked with her.
Lachelle was great and got me set up in no time! Great location and perfect space.
I got here and Lachelle was a big help. I received the best discount and all the supplies I needed. Great customer service
Lachelle was great customer service and i have a nice storge unit
Lachelle was great with my rental she even helped me put my moving quilt down in my storage unit. Great smile & awesome customer service I would love to give her MORE STARS !
Lachelle did a excellent job and it was a pleasure dealing with her !
They took great care of us and made getting in and out easy!!
Lachelle was a wonderful manager. She explained the process of renting the unit quite clearly & I enjoyed speaking with her.
Lachelle was extremely attentive and professional!!!
Lachelle was awesome. Great customer service. I absolutely loved her! AWESOME!
Great place to rent from nice staff
Lachelle has great customer always smiling in a great mood every time I come to her store ! Great job, keep up the great work !
Lachelle it's a wonderful customer service person that goes the extra mile helping and solving any issues concerning with your unit. I'm very satisfied with her service. Thank you!
Very clean property, excellent service. Lachelle is very helpful and has the best customer service. Very knowledgeable. Will definitely refer others.
Lachelle was very helpful and great person!
She every nice and helpful
Lachelle was very helpful and quick in helping me rent a storage unit for my business!
Thanks to Lachelle, the process was simple and she was patient. Excellent customer service!
I always have a great experience all thanks to the young lady, she’s really nice and always has a smile on her face I’m definitely going recommend this place to anyone I know!
Brenda is a professional, personable, and very concerned with making the customers experience as pleasant as possible. I was in and out in a timely manner.
Lash Elle was a great people.......Hope she continue to work in this field..... Very good person.....Lovely smile......Very pleased
Lachelle had great customer service!
Great service. They had a particular storage unit I was in need of and they were the only ones around to seem to have what I was looking for. Very convenient and very friendly!
Terrible customer service the district manager can't be reached
Lachelle was great assisting me with 2 properties for our business. She was prompt, informative and very professional!
the staff is great specially lachelle great customer service 👍🏻👍🏻
I have never been to a more upbeat, welcoming, and all around great customer service from any other Public Storage facility. The moment I walked in she welcomed me with such a spirit. I felt like we have known each other forever. Lachelle is the girl that helped me. 5 stars are just not enough to give this girl! Way to go Public Storage for hiring such a wonderful human being! Forever a customer, Summer Christian
This place is wonderful! The staff is amazing and very helpful. Taylor is so friendly. It's nice seeing workers like that still out in the world.
Knowing that the review was time sensitive, was having trouble with my phone. However the professionalism and courtesy Yvonne extend to her customers are beyond the call of duty. She is terrific.
Great service! The manager is very sweet and helpful. She is a hard worker with a smile. Keep up the good work.
My recent visit to this public storage was great. The facility was very clean & I was greeted with a warm smile as soon as I entered. Yvonne was absolutely amazing!
Savnnah Has been so very helpful and I recommend Others to come here . Savannah thank you very much Bryan Uhri
Yvonne was very helpful with pricing and very nice as well she defiantly helped me for when I'm ready to store anything later down the road
Yvonne was very helpful and helped me fine the right size space ! She showed me a couple options and I was happy with the one I ended up with . thanks Yvonne for all your excellent help
Ms. Tai she was very helpful over the phone and went I got there very professional and explain every detail and answer all my questions. GREAT CUSTOMER SERVICE wouldnl recommend this place to family and friends if they need a storage unit. THANKS AND GREAT JOB Tai!!!
Savannah was very helpful, informative and polite. I could not have had a better experience. Thank You!
William was absolutely wonderful! I made a payment for my unit, I don't rent from his location but it's close to my job. Unlike some other properties, William heard me opening the door and immediately made eye contact and greeted me and had a really nice personality. He was pleasant and friendly! I will be making my payments at this location from now on. Great young man
Just rent at this location Tiffany helped me today and made this process extremely easy for me
William was pretty cool... He was really understand. Thanks William
Just signed up. Allison was very professional and knew everything I needed.
Alvina was a great help to me and my storage needs today
Alvina has great customer service she went over and beyond to make sure I was satisfied. Thank you so much.
It was snowing and wet outside and Alvina still took the time to show me a unit and was accommodating to me. Great customer service from her
Alvina was great when i walked in for a storage space. She was nice and explain things slowly
Buena atención. La señorita Tiffany es muy amable. Les recomiendo mucho plublic storage.
Got a referral from a friend about this place so I came by and met a lovely lady who's name is Alvina. She was of great help on helping me find the right storage space for my needs and explained me the safety of the area which made me feel comfortable about my selection also she broke down the prices for me very well and explained how payments worked. Major friendly service, prompt, and efficient.
Came in for the auction and Alvina was a great help to me
wonderful Alvina is the best
Although I did not rent, it was a pleasure to know that the young lady in there knew what she was talking about. Alvina helped me alot. Showed me how to pack my things in the storage to maximize the space. She showed me the boxes and supplies I needed. I ended up making a reservation for the unit to come back to. With that type of service and cleanliness of the storage, I would definitely rent and feel at ease.
Came in to help with trash clean up and had a chance to speak with Alvina. She was nice and helpful in how she approached us. She even came outside to help with trash pick up and was not in the least bit judgmental of our jobs. I will recommend storing here because of her
The place was great and was glad that Alvina was able to help me with storage even though she was on lunch
I started out at another Public Storage location but was re-directed to the Arrowwood Rd. units due to lack of available units at the previous place. Alvina was very accommodating and helpful. She was also very friendly and made me feel like I made a great decision choosing Public Storage. The customer service was great!
Came in a last minute parking space and got assisted by Alvina. She was understanding of what I wanted and waited for me to come back with all the proper information
I have had a bad experience with renting with PS at another state so I was a little skeptical about renting but we were in a jam and needed space fast. I went into the officce without a reservation. After talking to the property manager there we decided I needed a 10x20 but one wasnt ready, the manager there, Alvina went out in the rain and cleaned a unit for me. She was the most professional sales person I have met. She turned my experience around. Happy now.
I loved my experience at public storage. I had no issues and was given exceptional customer service from Alvina. The property was very clean and met my standard for an ideal storage facility within my desired price range. I would highly recommend this facility to anyone in need within the local area.
This was a last minute walkin that I wanted for a couple of months. Initially stopped here because I saw it from the road. It was a very clean property to my surprise. There was not anyone in the office but as I was leaving I saw the manager at the time cleaning. I called her to come to the office. Alvina was helpful beyond reason. I came in thinking I knew the size I wanted but she showed me otherwise. Well Now I am more than content with her service. Will be coming back here again.
Came in and spoke to Alvina she was very helpful. Quite The patient lady. I am glad i was recommended to come here
Alvina was very knowledgeable and helpful. Sign-up was easy and quick. The location is very convenient.
I had a great experience at Public Storage with Alvina. She was very friendly and helpful when I asked many questions. I would highly recommend this place.
MJ was the manager at this location. She was very helpful and informative. Although it was very hot outside she was willing to show me several units until I decided on which one I wanted to rent. Will recommend others to this location.
MJ is very helpful and honest my husband and I are trying to decide if we want to rent at this location or in Monroe. Mj explained everything to us and answered all of our questions. If we do not like the Monroe location we will most likely store at her location. Great customer service !
Most storage facilities are difficult to drive my truck into but this one was perfect! Plenty of room to maneuver
Kianna is very pleasant with great customer service. I feel very comfortable referring all of my friends to this location for their storage needs!
We are very pleased with this location. Kianna went above and beyond to help us. She was friendly and informative, with excellent customer service!!!!
Received very good service help from Kianna & Joseph while opening a new account. Great location. Thanks - RM
The service at the property is one I've never experienced before. I've moved a lot so unfortunately I've had to deal with a lot of different storage companies. The workers always seemed over worked and aggravated but not at this location. The property manager there, Kianna was pleasant and quick. She also made sure that my unit was cleaned and up to my standards as I expressed poor service previously to her. It was appreciate. Thank You Public Storage
Tierra and MJ were great. They answered all of my mothers questions about the location and helping her with the process of moving into the storage. They gave us 5 star service :). We'll recommend to others.
Very good service and well maintained. Highly recommended!
I came in with an issue in regards to my account and Tierria actually took the time to explain everything to me. She was very patient and extremely friendly.
GREAT customer service. Christy was very helpful. Very clean & secure property. The best rates I could find in the area.
Christy was very nice, extremely helpful and did a great job showing me my storage unit and explaining all the paperwork needed to secure/rent the unit. Great Job Christy.. Thank You!!
My experience was great, Christy was very helpful, oatient and made sure I was taken care of.
Christy has been very helpful in our transitioning from one unit to another. She was very concise in explaining everything and was easy going and a pleasure to work with.
Christy is always a pleasure to deal with. Real clean place and easy to get to highway.
This is a great location! Because of my business I have to keep storage all over Charlotte and Public Storage is the only company I'll deal with!
I had a great experience with William and Christy! I will pass the word to others about this location.
Stopped by Public Storage to rent a storate space today. Christy was very nice, extremely helpful and got me in and out quickly which is what I was hoping for since I needed to get back to work. Facility looks very clean and secure as well.
Very poorly ran, And illegally raises your rates with out any 30 day NOTICE to do so !!! PLUS Public Storage gets you in with there $1.00 first month, and there so called low rate per unit, BUT before you know it, there constantly raising your rental costs, and I don't mean by a little amount either, First time they raised mine was $30.00 a month after like 5 or 6 months moving into there unit, AND was never NOTIFIED IN WRITING OF THE INCREASE, was shocked when I went in paid... it and was 30.00 dollars higher, asked her whats this, told me a rate increase !!!! Then just recently logged into my account on line, And looked and after another 5 to 6 months they raised my rate another $40.00 a month this time, THATS $70.00 with in a year !!! So much for $1.00 move in special. There CROOKS, LIERS, and ILLEGALLY UP YOUR RATES !!!!..There rules change every other week to what ever benefits them !!!! The one im in has been recently broke into, and storage units broke into also, and items stolen. SO MUCH FOR THERE SECURITY TO !!!! MY ADVICE~~DONT DEAL WITH PUBLIC STORAGE, GO ELSE WHERE EVEN IF ITS A LIL MORE TO START WITH, AFTER YOUR IN PUBLIC STORAGE, THEY HAVE YOU AND CONSTANTLY RAISE YOUR RATES, TILL YOU CAN FIND TIME TO LOCATE SOME PLACE ELSE AND MOVE OUT THERE CROOKED OPERATION !!!!! See more
Great service! Christy helped us and was super friendly and informative. We were in and out in no time!
i would recommend this location. Christy is very helpful.
Christy is always so nice when I come to property. What a great location.
Very convenient location right off I77. Christy provided excellent customer service.
Christy is great
Christy was very nice to deal with when we stopped by.
I really love the management staff at this location. Thank you Christy and team!
Christy was very helpful and friendly. Great customer service!
Matt was soooooooo awesomeeeeeee!
Tierra is very nice & polite
Terrific service. .great staff..especially Martha. ..phenomenal...such a pleasure. .give. ..her a raise! !!!!!!!!!!!!!!!!
Great costumer services. Had a great time enjoyed my experience will return
Tierria is awesome!! :-D Shes the nicest person I've dealt with in my whole moving experience...
Location is in a good location near 77 and 485. The manager, Tieria, is very helpful and is an asset to the company
The customer service was great. Deonza needs a raise. She was a lot of help
Tierra was awesome they were closing up shop and she took her time and provided friendly and accurate service and got me the unit I need at a price much cheaper than u haul I would recommend everyone to not only choose public storage but this specific location
Tierra gives 5 star service at public storage on arrowood. She is very patient, and determined to solve any problem. Thanks, scott
Tierria is awesome. Came in and told her that I would be moving to California and needed a space asap. She found me the perfect space with a great price. I will definitely be back tomorrow. Thanks Tierria for all of your help.
I give Gloria 5 Stars for her expert service with my storage needs. Thank You Gloria!!
Gloria was very helpful, my experience was very timely. The team at public storage got me a unit that works well for me. Thanks public storage.
Gloria was extremely helpful to work with, made everything smooth and easy.
Gloria did an excellent job of helping me select the right option. She is excellent at customer service. Highly recommend....!
Gloria was very helpful and has always been helpful. She always has a smile on her face.
Convenient location. Good service.Gloria was very helpful throughout the process
Gloria was very helpful and made the set-up process simple and easy.
The service is great and the people very friendly and easy to work with, as I am new to NC this was a very pleasant and welcome experience. The facility is very clean and I feel secure in storing my items there. Thank you Public Storage for making my first business transaction in NC a positive one!