Michael was so helpful in addressing my questions and needs. I can’t thank him enough for his assistance and kindness!
Spoke to a guy named Michael on the phone, was very helpful and polite to me when I had questions. Props to Michael for being a helpful employee
Wonderful customer service support. Great environment clean work area. Very reasonable prices
Public Space has a nice facility in Chapel Hill that would have received a 5 star rating except the doors do not open using the App (as expected) and we were required to insert our lengthy code manually every time we seek entry. This is a circumstance that should be fixed immediately and never should have been allowed to exist. Further, there are no lights within the cubicles. I can understand why individual lighting for each space may not be available, but I have rented many spaces which have lighting that is independent from the space itself by being suspended from the ceilings above the collective rental spaces. Moreover, the hall lights are set to turn off after a few minutes of inactivity "in the hall". If you are working in your space, you frequently find yourself in the dark trying to get back into the hallway to re-activate the lighting. This scenario creates very dangerous working conditions.
A clean environment/facility. DJ was very helpful and knowledgeable
Thanks to DJ for answering my questions so quickly and helping to diffuse my stress. Much appreciated!
Facilities were amazing and clean, and DJ was super helpful!
I was looking for a storage unit today and Orlando was an amazing in helping me decide which unit to get. Will be recommending other friends to this place.
I have been a unit holder here for about a year. I recently had a problem with the unit and needed to transfer to protect the business assets I store in the unit. Joni and Ashley were super helpful and helped me get squared away immediately. Every encounter with them is always first class. Thanks, ladies!!!
I had a great experience using this Public Storage Location. Facilities were ultra clean and accessible. All entrances were locked and felt secure. DJ helped me with throughout the process and did an excellent job. He was very clear and concise and went out of his way to help me. Highly Recommend!
I’ve had a unit here for over a year now and each time I stop in, I’m always warmly welcomed. Orlando’s courteousy, professionalism and willingness to help out with all questions also makes for a pleasant experience. So grateful for excellent employees keeping these facilities clean for their customers! Would 10/10 recommend this Public Storage location!
I needed help sorting out my accounts and Ash was awesome. She was patient, professional, knowledgeable and was able to solve all my issues. She was a pleasure to deal with. Thank you Ash!
Very nice clean place Ty Ashley for your help
I would like to give a shout out to a gentleman at the Marvin Edwards location in Chapel Hill, I was inquiring about a storage unit and he was extremely helpful. Thank you very much for your assistance Mr. DJ, keep up the good work.
Great new location! Extremely clean and secure. DJ and the staff are always pleasant and helpful. Can’t go wrong renting from these guys!!
I only used this storage for a few months but the service i received here has left a lasting impression on me. When I moved in, my movers were a nightmare from hell and made my moving-day extra stressful for so many reasons that I can't get into here but, DJ (the rep at Public storage, the one on 72 Marvin Edwards lane) was helpful beyond what his job required, patient beyond what the job demanded, toward the movers that literally tried his patience. I was worried he might just refuse to service us because he didn't have to take abuse from anyone for anything but I think he did understand/feel my anxiety and didn't want to contribute to it. Never have I ever met any service person that went above and beyond like DJ!! what a great soul! yes, the store is great too. Storage facility is clean, the app is easy to use and the facility has easy access.
i spoke with ashley and she was SO sweet and very knowledgeable. i’d been looking around a few places and im definitely choosing this property solely based off of our interaction. 😄
Clean location with friendly staff. I worked with Ash and DJ and they were wonderful in assisting me! 10/10 would recommend
Always helpful and very nice
Super clean facility, Ash was very attentive to what I needed and was very helpful!!
No one at the desk or office, try to get help and management completely ignores you
JONI, is an absolute star employee. I received wonderful and considerate customer service. Joni knows the business inside and out, and answered all my questions and concerns from experience.
Joni actually made a dreaded experience, pleasant and as easy as possible.
Great prices and very helpful staff. Thank you
DJ did an excellent job helping me through the cut lock process to get my unit unlocked since I lost my keys! very fast and simple. Super helpful staff!
Highly recommend! Great job at unlocking my storage unit when I lost my keys! Really clean as well!
Very friendly and helpful. Clean facility.
good experience at this location. Dj was very helpful and polite when i came in to inquire about renting a storage unit. thanks for the help.
I highly recommend! Joni helped me and I could not have asked for a better experience! She was professional, courteous and personable. She answered all my questions thoroughly and with a positive attitude (something lacking in customer service nowadays). Joni was an absolute pleasure to work with!